The Travel Payments Podcast: Recent Episodes
Amadeus Travel Payments
In this podcast series, the Amadeus team dives into the challenges associated with Travel Payments. We speak to payment experts, Amadeus customers and travelers as we explore what travel players need to do to remove friction from the end to end payments experience and make it seamless to take, and make, payments.
We’re kicking off Season 2 with trending topics on the travel payments scene. In this episode, the Amadeus team join experts from Citi, Cybersource and Uplift to discuss how travel players are prioritizing fintech investments in 2022.
Click here to see the full findings of our research to discover what’s driving this year’s travel fintech investment boom.
Find out if your priorities are aligned with the wider travel industry by completing our interactive experience.
How do you cater for a global audience? One where every country has its own currency. Its own expectations. Its own preferences. It's difficult, of course, but the currency conundrum is one that can be solved today. In this episode, we explore why managing cross-border payments is essential for modern, seamless payment experiences, and what airlines and travel agencies can do to start implementing better FX services for their customers.
We know that today's travel payment experiences are often confusing, disjointed, and difficult to "get right" for a global audience.
In this episode, our panel of experts explore what the future could hold for travel payments, and how airlines and other travel merchants can start building a framework today to create a frictionless payment future.
Further reading:
Embark on a journey to frictionless payments with our interactive experience
Read our research into travel payment innovation and best practises for next year and beyond
In this episode, our guests explore how flexible payment options such as Pay When You Fly (PWYF) can be utilized by airlines to boost sales conversion, overcome travelers’ booking fears (e.g. refund uncertainty) and improve the overall customer experience.
Links and further reading
Pay when you fly: Supporting travel’s recovery with flexible payment options
Today, we’re exploring the impact that PSD2 has had on the travel industry from a payment perspective, and what the future has in store for authentication. In this session our experts explore SCA exemptions, optimizations and recommendations, and take a look at the future of solutions such as whitelisting and delegated authentication.
How can airlines tackle the challenge of cashflow management? In today's episode, we explore how travel brands taking, making and receiving payments can utilize non-card payments to improve cashflow.
Further content:
https://amadeus.com/en/insights/blog/why-covid-19-driving-growth-local-payment-methods-in-travel
https://amadeus.com/en/insights/blog/how-amadeus-and-paypal-are-collaborating-to-support-airlines
Double feature! In this episode we're joined by the CEO of Billetkontoret as we dive in to Amadeus' virtual card solution B2B Wallet. We share some insight into the platform and how it’s helping Billetkontoret save time on management, reduce risk, and optimise revenues.
What's the truth about virtual cards? In this episode, we dive in to virtual cards, a controversial topic within the travel payments space. Our experts explore a range of themes associated with virtual cards. We smash some of the common misconceptions associated with this innovative payment method, and also discuss how virtual cards could help travel brands on their journey to recovery.
How can the travel industry address the challenge of fraud? To find out, our very own fraud prevention expert Allesandro Monge was joined by Erik Knoester from Cybersource. In this session, we explore topics including how e-commerce growth outside Travel has led to an increase in fraud, past and present fraud trends and potential prevention strategies, the role of SCA in fighting fraud, and the coexistence of security practices such as SCA.
Links and further reading
The COVID-19 "payment fraud trends" airlines should be aware of
Amadeus Fraud Management - How we can help you
Amadeus Payment Security - How we can help you
What's hot in travel payments? We're joined by Adnan Beig (Amadeus), Matt Jackson (PPRO), Francisco Julian (Worldpay) and Paul Van Alfen (Up In the Air) as we explore what the future has in store for travel payments. In this session, recorded on April 08th 2021, we cover topics from the Travel Payments Guide, including COVID-19, real-time payments, FX, and the role of local payments in Latin America.
You can download the Travel Payments Guide here.
In this podcast series, the Amadeus team dives into the challenges associated with Travel Payments. We speak to payment experts, Amadeus customers and travelers as we explore what travel players need to do to remove friction from the end to end payments experience and make it frictionless to take, and make, payments.