Customer Experience has proven to be the key to success and growth for any organization. No one understands this better than Miguel Ramos and his team. The CX on Point podcast will bring you cutting-edge methods and trends in the Customer Experience. In addition, we will be interviewing industry leaders who are shaping the future of Customer Experience in healthcare, financial services, government, travel/hospitality, and the logistics sector.
Institute for Corporate Productivity (i4cp)
Clint Maun
FANNE
Katrina Macdermid
Martin Teasdale
Leading Business Consultant Marianne Rutz
Adam Gamwell, Gary David
Genesys
Mark Hillary and Peter Ryan
Inspiro
Vantaca
Future of Field Service
BenchmarkPortal
Aransas Savas & Dave Norton
Ed Bodensiek
Steve Koch & Chad Brough
Innovation Junkie
Thriver
Op4G
Nuance
Justin Smith, PhD
Katherine Rosback
Jim Lathren
Mark Asquith
John Leh
CX of M Radio
Fellow Digitals
Dr. Jarik Conrad
Work Forward
josephmichelli
GetCallers
VIPdesk Connect
Guests share stories and leadership quotes with inspiration from John C. Ma
Obsidian Public Relations
Canadian Association of Management Consultants
Onecom Group
The Agile Contact Centre
OKR Institute
Bernie Borges, V.P. Global Content Marketing at iQor
ServiceNow Community Podcasts
WorkProud
VMLY&R
Mandy AI
News Talk 94.1
Jennifer Pierce
CoreAssist Social
Trellis Company
Acuerdo
American Airlines
We Are Unity
Six Sigma IQ
Archive
ProctorFree
The Workplace Effect from Meta
cleaningupsecrets
amohumancapital@gmail.com (Mason Duchatschek)
Filippo Lovotti
Axonify
Martina
Brand Shepherd
Gould Training
people at tiket
Ramon Icasiano
Aseem Kapoor
Feedback Loop
Helena Mah
Calabrio
Natalia Colón-Morales
Deltra Group
CarlosLaporte
David Nour
DIBM PODCAST
Clare Muscutt
Media Partners Corporation
gothamCulture
Richard Brown
Nicole Abboud
Roar | Building Courageous Brands
Why Service Design Thinking
William Tincup
ILM in collaboration with business leaders
Chris Yap
Zainul Mukhtar
Vixxo
Owen Bernheim
Quinyx
Keith Gait
Kandice Cinnamon Herndon
Charlene Li
Host, Ben Dunn. Producer, Tom Finnigan for the Stone & Chalk Group
Maxine Shapiro
PMI - Process Management International
Chad McAllister, PhD - Helping Product Managers become Product Masters
maslansky + partners
Chad McAllister
Kristi Leach
Calabrio
Channel 3 Communications
Andrew Bird