MBA Today - SoundSage

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Money can get tight during the holidays, and financial pressure is not something consumers want going into 2023. Listen in to this week’s episode of MBA Today and learn more about these easy-to-implement methods that can help customers get through this financially challenging time of the year.

This week we are joined by Cortez (CJ) Joyner, the 1st AVP Branch Manager and Director of Customer Care at EagleBank, who shares useful tips and tricks anyone can use to keep themselves out of the red. Joyner is in a unique position to share his knowledge with us, having a critical voice in maintaining customer happiness by providing essential information on supporting financial stability. His ability to lead while keeping consumers’ best interests in mind at all times gives him a distinctive outlook that we are excited to share with our audience.

Learn more about:

Money-saving tips and tricks you can pass on to the customer
Useful resources that anyone can access
Strategies to keep consumers actively engaged with the bank
and much more!

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SBA loans have played an important role over the past couple of years in helping reignite Maryland’s economy, and they’re not going away anytime soon. That’s why all members of your bank’s team need the right resources to learn more about these important loans and the proper steps for giving them out.

Listen to MBA Today and join Carla McCadden, the Senior Vice President, Business Banking Team Leader at M&T Bank, for a special episode focusing on the basics of SBA loans, why they play a key role in today’s banking industry, and what resources are useful to help educate your team.

Learn more about:

SBA loans as a whole, and why they benefit a small business over a different type of loan or credit option.
What’s responsible for the large growth of SBA loans over the past couple of years.
The growing number of SBA loan competitors - such as fintechs.

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Description: Teaching students the value of managing their money through improved financial education is a cornerstone to developing the next generation of economically savvy consumers. That’s why it’s essential for everyone to take part in Financial Education Month!

This week we are joined by Julie Weaver, the Executive Director at the Maryland Council on Economic Education (MCEE), who helps explain why this month is important for adults and students alike. The MCEE focuses on enhancing and advancing economic and financial education for Maryland teachers and students by offering updated resources and professional development opportunities.

Learn more about:

Financial Education Month
The role MCEE plays in Maryland
The Maryland Stock Market Game
Cultivating relationships with students and teachers

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Welcome to the second episode of MBA Today's cybersecurity series! This week we are excited to have Chad Knutson, the President, CISO, and Partner of SBS CyberSecurity - a premier computer security service company - dive into the importance of training yourself and your employees to avoid online scams.

Knutson is uniquely positioned to educate listeners on the importance of cybersecurity due to his vital role at the SBS institute. Through his guidance, the institute has strategically placed itself to serve the banking industry by providing banking-specific, role-based certifications cyber education, which empowers employees to confidently handle cybersecurity threats, create and manage strong information security programs, and understand ever-changing regulations at their institution. SBS institute, having been a driving force in educating the banking industry, which now includes over ten certifications and partners with state associations in over 30 states.

Join Knutson as we ask essential questions about the four tenants of this year's Cybersecurity Month:

Enable Multi-Factor Authentication
Use Strong Passwords
Recognize and Report Phishing
Update Your Software

Listeners will also learn how to access important safety resources to keep themselves and their banks safe from cyber threats. Be sure to join in and get ahead of the scammers!

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Historically cybersecurity was solely in the hands of an organization’s IT department... but no longer! Every team member is responsible for understanding how to protect themselves and their organization from the vast array of online threats faced every day. And what better time than Cybersecurity Awareness Month to go over strategies to avoid becoming the next victim?

Join Rob Turano, Sandy Spring Bank’s Senior Vice President and Director of Corporate Security & Contingency Planning, for our first episode of “MBA Today’s” two-part cybersecurity series to learn more about cybersecurity investigations, how clients are being compromised, and the measures banks are taking to secure their networks/data.

Learn more about:

The biggest cyber security threats.
How to provide sufficient customer cyber awareness.
The steps involved in a cybersecurity investigation.
How to appropriately manage incident response and disaster recovery plans.

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The financial services industry is ingrained in every step of the political system. Whether you're going to a local government council meeting or meeting with a senator in the federal government, you'll be hard-pressed to find a conversation that doesn't revolve around banking at one point or another. That's why it's so important for MBA members to get involved in advocacy events like last week's Washington Visit. But how does that involvement start?

We asked this very question to MBA's Vice President & Head of Government and Community Affairs, Drew Jabin, during this week's episode of MBA Today. Join us as we learn more about the methods anyone can use to become more involved in advocacy. Plus, find out why the association gathers members in DC each year to advocate for their representative's support on the federal level.

You'll also pick up:

Important advocacy talking points
Which federal agencies MBA works with
Why MBA works with other organizations to advocate for banks
Which events are coming up in the future where your involvement can make a genuine difference

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Managing a bank has never been easy. But nowadays, financial institutions are facing new issues focused on protecting their employees' information. To combat this growing problem, new systems are being implemented to protect and prevent data leaks that can put your bank at risk. Join us and find out how identity management systems can be built specifically for you and your employees.

This week we have two experts on the subject from Provision IAM, an industry leader in creating enterprise-level web applications. Our first guest is the Founder and CEO, Jonathan Hutcherson, who has an extensive background in innovating new products aimed at providing identity security for financial institutions. We are also joined by their Director of Identity Management, Bobbie Cooper, who has over 14 years of experience in a range of IT Leadership roles, including client strategy, business development, project management, systems analysis, and digital analytics.

Learn more about the following subjects:

The biggest problems banks face regarding identity security
The hurdles financial institutions commonly face when protecting data
Why Provision IAM is leading the industry in identity management systems

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Our last episode of MBA Today might have given you a sneak peek into the faculty’s side of the Maryland Banking School, but now it’s time to look at the program through the eyes of the dedicated students. Tune in this week for a special episode covering the ins and outs of student life and learn why Banking School is the best place to gain the knowledge bankers need to succeed in Maryland.

We are joined by Cody Hill, AVP – Retail Development Manager at Middletown Valley Bank and one of Banking School’s most recent graduates. During his time in the program, Cody demonstrated his commitment to developing himself and his fellow students time and time again. From being selected class president in 2021 at the height of the pandemic to eventually leading his virtual bank program team to victory during his senior year, Hill truly exemplifies the upstanding bankers we see come out of the program each year.

Learn more about:

The Maryland Banking School, from a student’s perspective
The value gained from sending bankers through the program
The computer-based bank simulation, BankExec

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For over 45 years, MBA's Maryland Banking School has cemented itself as an institution for bankers of all ages and experience levels to come together and acquire a deeper understanding of the banking industry. Thousands of students coming from every corner of Maryland have gone through the program and gained knowledge to advance themselves and their financial institutions. But just like the industry has to adjust to the times, so does the school's curriculum.

This week on MBA Today, we are lucky to have Tom Lofland, an instructor at the Maryland Banking School, former PNC Senior Vice President responsible for business development in Maryland’s Northeast Region, and a banker with over 35 years of experience working in the state's banking industry, join the episode to tell us more about his thoughts on the growth of the program.

Learn more about:

The Maryland Banking Schools history,
How the school works to maintain a fresh curriculum,
The advantages of sending your bankers through the program,
And much more!

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The number of financial exploitation crimes has progressively grown over the past couple of years; whether it’s due to COVID-19 or the growing number of new online banking practices, this form of exploitation steals hard-earned cash from banking customers across all ages and demographics. Because of this, bank owners and managers are looking to take additional measures to protect their customers and businesses. But what is enough?

That’s what MBA Today will be asking Albert Bulson, M&T’s Consumer Operations and Risk Manager, and financial exploitation prevention expert, during this week’s episode. Bulson has appeared in a number of articles focused on this very issue and has outlined essential strategies for banks to use when combating exploitation.

Evan Richards, MBA’s Government Affairs Manager, will also make a guest appearance to:

Highlight the importance of developing relationships with exploitation investigators.
Discuss the increasing involvement of P2P payment apps in these scams.
And to share the resources MBA provides to members in educating and preventing financial exploitation.

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Today we talk politics! Specifically, some of the tight races in the upcoming election cycle with Bob Enten, Government Relations/Lobbying/Financial Services Lawyer at Gordon Feinblatt LLC.

Bob was recently named 2022 Government Relations "Lawyer of the Year" - for the second time - by Best Lawyers of America® and is one of Maryland's most well-known lobbyists. He and the team at Gordon Feinblatt place an emphasis on providing exceptional legal services in Maryland.

Bob and Jason Weintraub - Senior Legislative Counsel to the Maryland Speaker of the House from 2012 to 2020 and who joined Gordon Feinblatt in November 2020 - work closely with the MBA's Government Relations team and act as general counsel to the association

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On our last episode of the “125th Series” we have Joe Clarke, the Executive Vice President & COO of EagleBank tell us more about how he has used the Maryland Banking School as a resource to accelerate his career. Learn more about how banks are an essential fabric of the surrounding area and that they have a responsibility to support the communities around them.

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This week on MBA Today we are joined by Sharon Cook the Senior Vice President, Chief Marketing Officer, at Federal Home Loan Bank of Atlanta. Listen in as we discuss the strategies she implemented to work more closely with Maryland's financial services industry than ever before! Also find out how FHLB positively impacts banking by working closely with the MBA’s advocacy team to ensure that banks aren’t left out of the conversation.

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