GrowTheBench Podcast: Recent Episodes
phil@growthebench.com
Listen in each week for insights related to our most recent blog post, as our host, Leslie Boomer, interviews the blog's author. Visit GrowTheBench.com to view all of our blog posts or to sign-up for our free weekly e-newsletter and blog post.
VUCA - have you heard this term? No, I hadn't either. Neal Glatt is here to help you understand Volatility, Uncertainty, Complexity, and Ambiguity. You don't want to miss this Weekly Short - tune in, read the blog - you'll be glad you did!
In today's job market understanding how your team sees your leadership is a critical part of your overall success. The working environment in your organization is set from the top down. How well do you understand the needs of the people who are working for you? Listen has Neal Glatt shares what you need to know to make your workplace thrive with long term employees!
The podcast today opens up your eyes to the challenges in this critical role - The Account Manager. What does an account manager do - sell, prospect or do they manage relationships? Listen in to Phil's assessment of how you can get your account managers on track!
FYI - we have a little audio issue with this pod but the content is so worth it! Texting is an amazing tool and yet, the generations use text differently and the impact on communication can be very detrimental to your role as a boss. Don't let your proper punctuation shut down your younger employees - listen in!
(There's an echo for the host but not for Neal - he's doing most of the talking :)
Today Phil is focused on the importance of making sure your crew leaders are clear on their role and how keep the crew performing at top level. Tune in to this pod to learn more about this foundational training!
How can your organization win business in a tough sales period? Bid better - Neal has critical insight into a great tool and a solid training opportunity to help your sales team create the bids and presentations you need to grow.
Today's guest is Phil Harwood and he's here to get you on board for training that is a sales game-changer. Not all training is equal and you never have enough experience to say no to systematic, strategic and accessible training. The time is now - tune in to learn more!
Neal Glatt has a serious but encouraging take on what the market is showing us and how to manage in an economy that isn't as strong as we'd like. Tune in for some strategic information on what you can do to keep sales strong.
Phil has a funny story about his experience with injury and a challenging steroid fix however the metaphor is super fitting and no laughing matter went you put it into context for professional development. Don't miss this one - there's relevant and time sensitive information so tune in!
Today's pod is focused on opportunities and Neal has a list you truly need to consider if you want to grow your business in 2024 - tune in for a great conversation!
Phil Harwood is here to talk about a relatively new way to effectively train your people in advance for the inevitable surprises and emergencies which come up when you're in the thick of a big storm. Tune in and learn more!
Neal Glatt is following up on his last podcast which focused on sales process. Today he dives deep into why referrals matter and when to get the referrals you want and need. And - there's a great offer at the end so don't hesitate and listen to the finish!
Today's pod is focused on why subcontracting works and how to take the challenge out of finding solid subs to go onto building lasting relationships. Plus - Phil has a sweet offer for a a FREE webinar to talk more about the subject - tune in!
Neal is fired up and ready to share the importance of defined process in sales - listen in to today's pod to get great content on how to create a process for effective sales.
This short but sweet pod has a great offer for a session with Phil Harwood in Pittsburgh - three spots are offer but you need to listen in to find out what, when and how to get on the list!
It cannot be said clearly enough - if you're struggling to get candidates for your job openings you need to consider a new approach with your job ads. Grow The Bench has what you need to get started - listen in as Neal Glatt tells you the way and how to writing a better job ad now!
Today's pod is focused on three important stages that will provide forward momentum as you consider what's next in your business planning. Phil has a simple plan with a complementary assessment to get you started.
Neal is here today to give you information on how to find the all-star you need and opportunities to grow the people you have. It's spring and time is short for registration to be included in a great event in late May; one you do not want to miss - listen in!
Tune in because this is a story you do not want to miss. Phil takes a walk down memory lane to recount a pretty amazing story of getting "in the back door" in a sales situation that ends up with a win for the opportunity to have a great sales meeting.
At Grow The Bench we are all about finding talent and investing in the people we hire. Some organizations are missing the mark with the tools used when hiring. Today, Neal Glatt speaks to what tools are not effective and two that have been proven to be change makers when it comes to finding the right kind of talent for the role you're hiring for - listen in!
Can you predict snowfall with near perfect accuracy? You may be surprised to learn that you can do more than you think! Tune in - Phil Harwood has some interesting background and information to help you manage the risk around unpredictable snow totals.
Neal is in today to discuss how KPIs could be falling short of providing the information you need to accurately measure success. Tune in - what's discussed is a compelling case for considering doing something different!
You heard that right - today's pod focuses on what really matters in terms of employee satisfaction and longevity. If you think it's all about compensation you really need to listen in today - Phil Harwood is here to help you seen this differently!
Believe it or not, we're still feeling the impact of the 2020 Pandemic, especially in terms of sales. Neal has some opportunities and some information you need to bust through that slump and get growing!
For years businesses have been using the EOS to improve business management but it's really taking hold in new ways. Tune in to hear Phil talk about EOS and some important elements of it that may have you asking yourself if EOS is for you or if you're using it, can you build on what you're already doing.
Listen in to learn more about how to find the money to train your people right in your home state. Neal has the information you need to take advantage of funds that are there for you and your business.
Bringing in the next "shiny new thing" may be exciting but it can also be a challenge for your team. Today Phil talks about how to find and implement innovations in your business effectively - join us!
and hiring for the next season is underway along with lots of issues with response to advertising. Neal will talk about the to-dos and not-to-does in your recruitment messaging.
Phil's focus for this brief pod provides you with a great opportunity to network with your peers - tune in to learn where you can fit into a great group of industry leaders!
Are you feeling the love at work? Listen in to Neal as he dials in on a difference maker in the workplace so your team is developing solid relationships that help to inspire quality work and long term loyalty.
Phil has a great take on meeting planning that will help you and your team plan your time and execute an agenda to make the most of your strategic planning. Tune in to hear more!
Yes we are talking about hiring again! Nothing is more important that getting your game in order and building your team. Neal has some great information to help you get your hiring strategy in line.
Phil has some fascinating background and history on Peoria, IL that you will find both interesting and inspiring. Don't miss this lesson - it'll give you a good reason to head to Peoria this year!
This podcast is short and to the point - it's time to get your plan in place for 2024 and beyond. Listen in as Neal outlines one of the very best way to get that planning underway.
It's January and it's time to get 2024 into full gear to make it a winner. Phil has a pep talk ready to get you excited about hitting the ground ready to make it the best year yet!
Neal has something special that is coming in none too soon - listen in to learn more about how you can get 2024 off to the best start ever. It really is a gift for you and your business!
Neal is teaching New Year's Resolutions that become new year solutions for your ongoing training and education. Learn more about why the process of achieving goals is so important to your success.
Today Phil Harwood addresses a hard truth about working in your business vs. working on your business. If you feel like your business strategy or production could be better listen in! Phil addresses telltale signs and some great solutions for getting things moving in the right direction.
Neal has a quick 3-point message to get you rolling on critical 2024 hires you need to make right now!
Today's blog is focused on an important industry event from SnowFighters Institute - Inner Circle.
Listen and then make a plan to be sure you can attend Inner Circle.
Today's podcast is short and sweet but addresses an important topic - giving back. Neal actively participates in many altruistic endeavors and he has an easy way for others to work giving back into regular business purchasing and practices.
Phil took some time to think about the answer to a frequently asked question - "What advice do you have for someone starting out in our industry?"
The answer gives you three top values for success - listen in to see if you agree with Phil's top priorities for business success.
Neal's topic today focuses on an overly common mistake made when people who are successful in a specific role are promoted to management without assessment of either their desire or ability to perform vital people management tasks - listen in!
Today Phil Harwood addresses an important topic - business valuation. Whether you are considering selling to move on or retire or make acquisitions to grow your business portfolio, this podcast will give you some direction on how to find out more.
Today Neal gives you some candid feedback - don't plan the stupid holiday party! When it comes to appreciation and recognition a little quality time goes a long way. Listen in to this fun and honest conversation so you can take yourself off the hook for that holiday party.
Phil Harwood has great news to share for snow and ice professionals, especially in the State of Michigan. Today's pod is short but inspiring because the unseen work of so many hard working snow fighters is being recognized - listen in!
Keeping a fast pace can get in the way of efficiency and training. Neal is here to talk more about how to slow down and get the most out of your work and your people.
Hiring has changed dramatically and it's important to know and understand today's best practices. Phil Harwood has put together two lists - what was and what it needs to be. Listen in to get a clear vision for how you can update your hiring process.
Neal Glatt is here to talk about a very simple concept - identifying and working in your strengths zone. No one is 100% efficient at everything - being able to see what you're truly best at and partnering with others who are good at what you're not is working smarter, not harder.
Every employer has that one (or more) employee who is consistently getting into work late. Whether it is a little or a lot Phil has some questions to ask about that employee's role and responsibilities which will help you make decisions about how to manage this age old issue. Listen in!
A quick and to the point Weekly Short with Neal Glatt focused on the #1 factor in employee attraction and retention - Employee Development. Hear more about your greatest opportunities through GrowTheBench.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
When was the last time you took a careful look at your contact language? More important - have you taken a close look at the contracts that you did not write? Phil talks about the need to clean up, update and confirm that everything reads as it should before you sign on the dotted line. Listen in to learn more!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Neal is here this to talk about a newly updated tool offered on GrowTheBench that is free for your access. Yes - GTB partnered with SiteFotos to create and offer a tool to you without charge. Listen to learn a little more about this game-changing program that GrowTheBench will teach you to use.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
That question can be stated and heard a couple of different ways - listen in as Phil Harwood talks about taking your business seriously enough to invest in the professional development your people need to be successful. There is no reason to be hesitant to make sure everyone on your team has access to learning opportunities every year.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Building on Neal's last podcast, today's conversation is focused on how to pull together the financial side of investing in the employees you want to keep. Pouring into your talent doesn't have to be expensive but replacing them sure can be. Listen in to get some great tips on how to create a budget that invests into the organizational future of your company.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Did you read that right? You sure did - the snow and ice management industry has it's share of haters... but why is that? Listen in as Phil addresses the issues that make people feel like they hate snow. Once those issues are addressed, snow becomes something they love all the way into spring cleanup!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's pod features Neal Glatt talking about seven essential requirements to create a workplace that encourages learning, growth and development for the employees you want to keep. Listen in - you will definitely walk away with key points that will make a difference!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
One of the greatest insights we can have is understanding that we don't know, what we don't know. The even better news is that in some situations, you can find out what you don't know so you can make better decisions, especially for serious moves like selling or transitioning your business.
Phil Harwood introduces a new business with a gift for you - listen in to hear how Phil's experience has brought him to a great assessment that is free to you.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's podcast focuses on one of the best ways to learn, network and grow with other like-minded business people. Listen in as Phil talks about affordable and easy opportunities for you and your organization.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
There are many ways to make a hire but really understanding what makes a person the right salesperson isn't something you can see without the right assessment and guidance. Today's pod with Neal Glatt is focused on the how-to part of finding the right person plus, there's a webinar 7/12/23 that goes into detail. Find the link in the blog and log on!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
In today's podcast Neal talks frankly about the steps needed to free up time to do the things you WANT to do, not just what you think you need to do. Change is hard but it's 100% worth the investment when the pay-off is time for the people and things you value most.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Phil has experience with owners and leaders that has lead him to realize that planning for profitability is something that needs to be discussed. Snowfighters Institute is hosting an event in September - today's podcast will give you the inspiration to check that out and register ASAP. Profitability is key to your success - tune in to learn more!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
It cannot be said enough - the cost difference between hiring and training someone new or investing in your current employees is radically different. Neal Glatt will outline how if you have an employee that is not quite achieving what you hoped for, it's not necessarily time to replace them. Instead - invest in them and help them develop the qualities you hope for. You will save time and money while you reap the benefits of developing loyalty and good will with your team.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Phil's focus today is on forecasting your sales goals, what goes into that forecast and what it looks like to actually plan how to execute your sales strategy in a way that gets you on the way to reach the forecasted end goal. Plus - he'll tell you about great educational opportunities coming up in July - listen in to learn more!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today Neal brings important clarity to how you can evaluate where you are in relationship to your goals and reset to make the last half of the year bring you to the finish line. Tune in to learn more about this and a great GTB offer!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Building on the theme of Phil Harwood's last podcast and blog, today we talk specifically about an individual and an organization in the snow & ice industry who personifies living a life of service and support. Please join us to hear more!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Neal Glatt has a direct message about how controlling the sales process can and will end situations in which you or your sales people are spending too much time following up or waiting for call backs on proposals. You'll want to hear this!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today the podcast has a unique focus - living and working a life of service. Phil shares about a subject that is deeply important to him in hopes that you too will grow in your desire to give back through your life and your work.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's podcast addresses a subject that curiously remains a mystery for many organizations - why people leave. Neal gives real life stories that outline why people start looking for new opportunities. This is a podcast you'll want to hear!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today Phil Harwood starts the conversation remembering stories about how the big idea that was born in a coffee shop was captured on a napkin. There's more to it than that so please listen in to discover how you can learn to get to the the heart of what matters most in sales.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
It may sound harsh but this week Neal Glatt gives you some straight talk about what really matters to people seeking employment. Hint - it's not a list of your priorities.... listen in, this pod brings you a clear message on how to up your recruitment messaging.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
In this week's pod Phil Harwood talks about the finding The Silver Bullet for recruitment. You'll need to listen in because it might not be what you think! Tune in for this week's Weekly Short...
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Neal has a message you'll want to hear about the best time to start securing next season's contracts. Things have changed, getting in the door to start the conversation now is more important than ever - listen in to learn more!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
You've heard the famous "fish story" about the one that got away right? Well, there's often an equivalent story when it comes to the big contract that got away and Phil Harwood has one for you! Tune in to this week's podcast hear more...
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Yes, the perpetual subject surrounding the difficulties of hiring but you need to hear this. Neal Glatt speaks to the importance, now more than ever, of pouring into your employees so that your organization has the reputation that will win the new hires you're seeking.
Need to know more? Neal@GrowTheBench.com
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Exit interviews - does your organization do them well? Do you even do them? In today's podcast, Phil Harwood has an interesting idea about how to create the Ultimate Exit Interview so you can see more clearly how to satisfy and retain your employees. Listen in, it just may inspire you to get this strategy working for you!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Phil takes a look at how roles, especially ones which involved customer relationships, need to be considered with the long-view in mind. Failing to do so can negatively impact the value of your business - listen in to get a unique perspective on how to make the most of your team with long-term customer relationships.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today Neal addresses the hard reality of no or low snow seasons. This podcast really addresses the ins and outs of how to prepare your organization for any seasonal outcome whether you do snow or not. There are many things you cannot control, your contract preparation is something you can and must control - listen in to learn more.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Building on the blog and pod two weeks ago, Phil Harwood continues to dive into how to avoid big surprises and the negative, sometimes tragic consequences that can follow.
Have experiences you can share or questions about this topic? Email: Phil@growthebench.com.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Slump isn't a word you want to hear in conjunction with a conversation surrounding sales. Neal has some important wisdom to share about what's likely to be coming and how to manage sales priorities and strategies.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's blog and podcast with Phil Harwood addresses those times when you're saying - "I had no idea, this came out of the blue!" when a new hire just disappears. Setting expectations and then taking the time to follow up can be a game changer - listen in and learn more.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's podcast with Neal Glatt addresses the quality vs. quantity issue that is a clear challenge in todays hiring environment. Change can be hard but it could be time to reconsider what your workplace looks like so that you can provide people with what they want and need to balance work and life in ways that are necessary to attract quality people who'll stay on the job.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Every year a ton of time and energy is poured into the renewal process. What if there was a way to do this better, faster, more effectively? In today's podcast Phil talks about ideas and strategies to consider that can improve your process.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's guest is Danielle Look from Team Engine. Danielle knows the ins and outs for maximizing employee the referral programs that are proven to support your hiring efforts. These programs have been shown to be the most dependable source for hires who stay - listen in to gains some important tips and tricks to improve your program.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's podcast features Phil Harwood's thinking on the never-ending issue of recruitment and retention. Listen in for some ideas about how to improve on this fundamental part of building success for your organization.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
This week Neal talks about the ineffectiveness of a New Year's Resolution vs what really works - setting goals and creating a system to achieve them. You don't want to miss this podcast - tune in!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
As you look ahead to 2023, Phil Harwood is encouraging you to also take a few minutes to look back to 2022. There is tremendous value in conducting a year-end review that gives you some perspective and informs you about the best way to approach setting your goals for the upcoming year.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Neal is here to give you an overview of a "Profit First" approach to ensuring your profit is something you can depend on.
This podcast gives you enough information to get you interested in learning more from The Green Executive. Read the blog, check out their Facebook Group too - everyone needs to learn more about this approach to put profit first!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
What if the question you're asking about recruitment isn't the one that gets you to the best answer or solution. Phil Harwood talks about a strategy that may help you look at what you're doing and how to make a difference in your hiring and retention.
Do you have feedback or ideas? We'd love to hear from you: info@growthebench.com
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Planning... it's either your strong suit or it's not. Today Neal Glatt is encouraging you to get on top of your 2023 planning for education. The SnowFighters Institute has a killer 2023 schedule ready to go with opportunities you will not want to miss.
Check out the podcast to hear more and then, make a commitment to get ahead of of your 2023 plan.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today, Phil Harwood talks about how the costs of doing business are rising, and price increases needed to cover these costs may not be either sufficient or timely enough to avoid a drop in profit. Not a great end of year surprise, listen in to see if you're ready and if you're not, where to start.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
It's Thanksgiving time so Neal shares about the things and people that have helped him grow and improve professionally through the years.
We have mentors that just show up in our lives or we can intentionally hire coaches to help us refine our skills. Who's showed up for you? What are you grateful for professionally? Let us know!
Wishes for a Happy Thanksgiving from GrowTheBench!
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Phil Harwood discusses the hard truth that labor shortages are nothing new and they're likely here to stay. However, the reason behind shortages do differ - the question is, what are the solutions for today's issues? Listen to the challenges and benefits of employee referral bonuses and what you need to do to get people to refer the employees you want to hire.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Today's podcast features a conversation with Neal Glatt addressing the challenge of burnout in the workplace. Expectations that are not being met or lack of hope for improvement in the near future can cause people to feel overloaded. Listen in to hear more about the research that shows burnout is a real thing, how to look for the symptoms and some ideas to help support your team.
If you're experiencing some of this in your workplace let us know what's going on. We'd love to hear from you, especially if you have some ideas to contribute.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Defining and setting expectations for Scope of Work is an essential part of protecting your snow and ice removal business. Today Phil discusses some of the important details that should be included in your contract or, that you need to look for in client contracts.
Don't miss the details you'll find in today's blog post and be sure to send Phil your questions and comments - we value your feedback and are eager to be of service to you. Email: info@GrowTheBench.com
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Getting ready for winter often needs to happen quickly and then, it needs to happen again when new hires are made throughout the season. Today Neal share some great strategies for using technologies to access training that's not only affordable, it's reproducible as new hires come on board throughout the season. Join us for a short podcast where you'll get some great solutions for your winter training needs.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Are you asking, what pool? In today's podcast Phil Harwood uses this question as a way to get you thinking about little extras that used to be easy to deliver but now are often left out of service delivery. With the shortage of workers in today's workplace, some of the niceties we've come to expect are no longer available so, is it time to start thinking about this in terms of your business?
We'd love to hear what you've been doing that you found you could let go, at least temporarily, until staffing isn't as much of an issue. Use the Contact Us form at GrowTheBench.com or email - info@growthebench.com.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
In today's podcast, Neal Glatt talks at the science behind what motivates sales people to hit targets and how commissions can help or hinder that process. Plus - how commission can actually undermine long-term relationships if you have someone who with do anything to make the sale.
What you hear may be surprising and give you some real food for thought regarding how you structure sales compensation programs. Listen in and let us know if you have any questions - we're here to support you 24/7 at GrowTheBench.
Snowfighters Institute is hosting a Virtual Bootcamp November 7-18. Your company may have up to 10 participants in this bootcamp for only $75. Visit our webpage to learn more!
Phil Harwood is asking a surprisingly relevant question about how both employers and employees look at work. Does it mean punching a clock 8:00 to 5:00 or does it mean productive behavior that contributes toward a common goal for an organization? And, how do you set expectations surrounding your definition of work so you know that leadership and the team understand the goal? Listen in - read the blog for more detail and please let us know what you think or how you're managing expectations - we'd love to hear from you.
Today we flip the script and Neal is interviewing Leslie surrounding Appreciation in the Workplace. I simple, affordable and proven way to create satisfaction and loyalty in your organization. Be sure to listen in to this important conversation that can show you how to improve retention of your employees.
Transitions bring challenges that can be much more effectively managed when you have the right people in place. Phil Harwood talks about resources, pathways and creating a leadership team that's ready when transitions occur.
Today Neal talks about the value of employee development. If you'd like to develop loyalty and commitment in your people, research shows that you can do that if you help them develop their skills. Building stability is easier than you think - invest in your people and they'll invest in their future with you.
Today's conversation with Phil Harwood addresses the importance of understanding what your business valuation looks like and how to go about the process of getting a valuation done. It's a complicated process and important for owners to understand.
Today Neal speaks to the importance of coming prepared to ask the right questions to help you find out exactly how important price is to your prospect. It's simple but it's not always easy - Neal has some great insights to share about the sales cycle and how to listen for what your customer really wants and needs.
Today Phil and Leslie walk through a script on what it can look and sound like to have a difficult conversation about raising prices in the middle of a contract. There are ways to make this work out for you and for your customer - tune in and hear more about how your customer relationships are the foundation for working through challenging changes that come your way - especially increasing prices.
Neal tells an engaging story about how saying too much can lose the sale. It sounds counter intuitive but the truth is, if you're too busy talking you may have missed the key to what your customer want to hear. Tune in to learn more!
Today Phil talks about an all to common issue with management - when you have someone that really isn't a great fit for the team or worse, is doing damage. There are solutions and resources to learn more so, listen in!
In this week's podcast Neal Glatt talks about important changes you can make in how you approach your messaging for recruitment. Listen to some quick tips and opportunities to learn more.
Phil Harwood is here to talk about the truth behind sales. Regardless of your industry, sales is the foundation of your business. Listen to learn more.
Today Neal Glatt talks about how the potential changes in our economy changes how we approach workforce development and recruitment as well as understanding what people are looking for when they're looking for a job.
Building on last week's podcast Phil brings important examples of how customer service can build your referral chain and grow your business or, if you have a fail, can hurt your company's reputation for service and impact growth. Phil has some solutions!
This week we welcome Liz Lark-Riley from Rockledge Gardens in Rockledge, Florida. Liz is an expert who speaks knowledgably about the best ways to excel in the area customer service as well as helping your team gain those all important, basic customer service skills.
Investment in employee development has tremendous ROI for your organization. Neal Glatt has some persuasive data and statics to support the value of making sure your employees are growing in place instead of leaving in order to find career advancement. Don't miss this engaging and informative Weekly Short Podcast from GTB.
A well organized operation not only helps to get work done efficiently, it also provides safety and security in terms of the workplace. Listen to a quick and to the point podcast about how operations can impact your issues with the labor shortage. And - there are two important events to help you get your game-on surrounding Operations and Liquid Deicing - check out the blog and read more!
Recruitment is one of the ongoing concerns for all organizations. The weekly short welcomes back Danielle Look from Team Engine - listen as she shares informative tips on how to think differently about who might be a good fit for your team.
Every day we're facing increased prices for everything we purchase so increases for new business or upcoming contract renewals should be no surprise to your customers. In today's podcast Phil talks about ideas for normalizing those increases and working with your customer to create a win/win for 2023 and beyond.
Today Neal talks about new technology that will help you win the bidding process in a faster, earlier bidding season for snow and ice removal contracts. Make sure you listen to learn more and find out where you can take advantage of free training and bidding options.
The Spring season is one of the busiest of the year with all the "mini-seasons" that come with the beginning of Spring into Summer. (Each of the four seasons has mini-seasons to deal with) How are you training both new employees and seasoned workers to keep them engaged and doing things the way your organization wants things done? Phil outlines a great program available in small, timely segments to keep your team up to speed no matter how busy things become.
We have a guest on our podcast today! Join us to listen to compelling information and tips from Danielle Look with Team Engine. You'll learn the best way to get to qualified candidates quickly, before they take a position with your competitor and you can take advantage of a free trial to see how Team Engine can work for you.
If you want to have a WINNING score at the end of your fiscal year, you need to set goals and keep score throughout the year to be sure you're going to hit those goals. Tune into this brief conversation with Phil Harwood on new ways for you to measure your success.
Have you ever stopped to look at your weekly calendar and wondered, “How did all these things become part of my routine?” If you're feeling overwhelmed and rushed take some time to listen to Neal and Leslie discuss how to take a look at your calendar, regroup and reset your life in all the areas that mean the most to you.
Everyone has their own unique “bucket list” - things they want to do before it’s too late.
If your bucket list does not include visiting the beautiful State of Maine, today Phil will try to convince you to add it to your list. Not only that, there's an invitation to an event you will not want to miss!
Listen to Neal and Leslie discuss what it means to your bottom-line by building trusted relationships in the workplace. You may be surprised at what the statistics show for employee retention and profits when you build relationships in the workplace.
Listen to Phil and Leslie have a brief conversation about the value of an assessments in the workplace. Hear more about how they can help you really get to know your team.
Listen to Neal give you a great metaphor to slow down, take a look at your goals and strategize how to make it all happen during the busiest time of the year.
Meeting deadlines in a fast-paced workplace takes intention and organization. Listen to how Phil approaches one simple way to get things started by using the 2-minute rule. There are other resources and ideas for you too!
Listen as Phil Harwood shares a favorite discipline to quickly gain some needed organization to your day.
We're all facing the challenge of higher prices at the pump and just about everywhere else. How can we approach pricing increases while respecting our clients and expecting fewer objections - listen to Neal's ideas on just how to do that and succeed.
Listen as Neal talks through the changes we're seeing industry wide for recruiting strategies and opportunities to learn more from the experts.
Listen as Leslie and Phil talk about some of the often unaddressed, underlying issues which impact the current labor shortage. A conversation designed to get us all thinking!
Leslie and Neal announce the new GTB Weekly short - business inspiration on the go. Further discussion surrounding important time management tips and education opportunities with GTB.
Listen in as Phil Harwood fills in the blanks about who is truly the most important leader in your organization and how to help them learn to lead well.
Listen as Leslie Boomer and Neal Glatt discuss challenges and solutions for hiring qualified candidates for the upcoming spring season.