Volunteer Nation: Recent Episodes

Tobi Johnson, MA, CVA

Nonprofit leadership author, coach, and expert Tobi Johnson shares weekly tips to help charities build, grow, and scale exceptional volunteer teams. Discover how your nonprofit can effectively coordinate volunteers who are reliable, equipped, and ready to help you bring about BIG change for the better. Rather than continuing to “do more with less,” achieve abundance for your organization by engaging community talent that helps you do more with more. Society is evolving and so, too, is volunteerism. With over 25 years of experience working in nonprofits, public sector agencies, and grassroots campaigns Tobi is known for her modern “big hat” thinking and straight talk about what it takes to achieve success in today’s world. You will learn how to coordinate volunteers, improve the volunteer experience, recruit volunteers, appreciate volunteers, and do it all more efficiently with the right volunteer management software and digital tools. It’s a mix of interviews and solo shows you’re not going to want to miss. So, if you’re ready to ditch the stress and harness the power of people to fuel your good work, you’re in exactly the right place. Hit subscribe and let’s DO this!

After four and a half years and over 220 episodes, Tobi Johnson is taking her first summer break. In this personal episode, she shares why rest matters, what she'll be working on instead, and how you can make the most of your own downtime.

Tobi also reveals her major book project for volunteer leaders, designed to help volunteers build confidence, reduce stress, and make a bigger impact. Plus, she curates five essential leadership episodes from the archives for you to enjoy during the hiatus.

If you've ever needed permission to rest, this episode is for you.

Summer Break! – Episode Highlights

[00:00] Embracing the Need for a Break
[02:51] Reflecting on Leisure and Work-Life Balance
[06:03] Creative Endeavors and Book Development
[12:11] The Importance of Volunteer Leadership
[18:07] Curated Episodes for Leadership Insights
[29:48] Looking Ahead: Future Plans and Creative Space

Helpful Links

Volunteer Management Fundamentals
VolunteerPro Impact Lab
Volunteer Nation Podcast
Volunteer Nation Episode #80: A Sneak Peek of My New Book for Volunteer Leaders
Volunteer Nation Episode #003: Moving from a Scarcity Mindset to Abundance
Volunteer Nation Episode #067: How to Set Up a New Volunteer Coordinator for Success
Volunteer Nation Episode #105: 7 Habits of Highly Effective Volunteer Managers
Volunteer Nation Episode #183: The New Reality - Volunteers Don't Need You
Volunteer Nation Episode #062:10 Ways to Create an Exceptional Volunteer Experience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Most people don't volunteer because they don't feel ready. But what if that's the myth holding your organization back?

In this episode, Tobi Johnson interviews Catherine Huckaby, author of Nobody Starts Ready, about the power of volunteer leadership stories. Catherine shares real examples of volunteers who started with self-doubt and grew into community leaders—and how their stories can inspire others to get involved.

You'll learn why lowering participation barriers is essential, how storytelling can transform your volunteer recruitment, and practical strategies for attracting and retaining volunteers—including investing in young people aged 15-25. If you're ready to build a volunteer culture where ordinary people become extraordinary leaders, this episode is for you.

Volunteer Leadership Stories – Episode Highlights

[00:00] Welcome and introduction to volunteer leadership stories
[04:51] How Catherine’s journey led her into community engagement
[11:39] The inspiration behind Catherine’s book and key themes
[22:45] Overcoming confidence barriers among volunteers
[38:46] Inspiring volunteer stories demonstrating real-life positive change
[44:02] Strategies for expanding volunteer ambassador programs
[50:17] Addressing generational differences and encouraging young volunteers
[56:38] Practical steps organizations can take immediately to boost volunteer engagement
[58:09] Catherine’s outlook on future conversations and impact

Helpful Links

VolunteerPro Fundamentals Certificate Course
Volunteer Management Progress Report
Volunteer Nation Episode #160 – Leadership Principles for Sparking Change – Part 1 with Jenni Field
Episode #161 – Leadership Principles for Sparking Change – Part 1 with Jenni Field
Youth Adult Partnerships Toolkit
Book – Nobody Starts Ready: How Ordinary People Make a Real Difference Where They Live
Community Positive
Find Catherine on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Your nonprofit could have $10,000 a month in free Google Ads, but most organizations miss this opportunity to recruit volunteers.

Marketing expert Clay Mansell joins Tobi Johnson to break down how to access Google Grants, target the right keywords, create landing pages that convert, and work effectively with your marketing team. You'll learn about Google Trends, keyword research, and how to stay compliant so you don't lose the grant.

If you're ready to stop guessing and start attracting volunteers through free advertising, this episode is your roadmap.

Full show notes: 221. How to Use a Google Grant to Recruit Volunteers with Clay Mansell

Google Grant to Recruit Volunteers – Episode Highlights

[00:00]Introduction to Google Grants and Volunteerism
[10:03] Understanding Google Grants and Their Benefits
[19:47] Optimizing Google Ads for Nonprofits
[24:59] Creating Effective Landing Pages for Volunteers
[32:02] Collaboration Between Volunteer Managers and Marketing
[43:55] Optimizing Google Ads for Volunteer Engagement
[49:15]Understanding Audience Language in Marketing
[52:30]Looking Ahead: Excitement for the Future

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Nation Episode #059: 6 Must Have Strategies to Recruit Volunteers Using Your Website
Volunteer Nation Episode #173: Is Your Volunteer Website Turning People Away?
Google Grants
Tech Soup
Google Trends
Mansell Media
Find Clay on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Advisory committees often tokenize community voices instead of empowering them. Cause consultant Breauna Dorelus shares how to design role‑specific, behavior‑based position descriptions that build equity, deepen participation, and repair power dynamics.

In this episode of the Volunteer Nation Podcast, you'll learn common pitfalls to avoid, how to move from transactional to relational engagement, and why self‑care and boundary setting matter for long‑term success. If you're ready to become a true community partner, this episode is for you.

Full show notes: 220. Impact Lab POV - Advisory Committees & Shared Power with Breauna Dorelus

Advisory Committees & Shared Power – Episode Highlights

[00:00] Introduction to Advisory Committees
[10:01] The Importance of Community Engagement
[19:58] Misconceptions About Advisory Committees
[29:49]Power Dynamics in Advisory Committees
[39:53]The Role of Self-Care in Community Engagement
[44:53] Navigating Nonprofit Challenges
[49:25] Small Changes, Big Impacts
[59:04] Building Relationships for Advisory Committees

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Management Progress Report
Volunteer Nation Episode #136: Getting Back to Neighboring with Breauna Dorelus
Volunteer Nation Episode #126: 8 Ways to Empower, Not Rescue Nonprofit Employees & Volunteers
Find Breauna on LinkedIn
Connecting the Cause

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Strong volunteer‑staff relationships don't happen by accident. In this episode, volunteer management expert Corina Sadler shares how emotional intelligence, data tracking, and ongoing coaching can transform tension into teamwork.

You'll learn why volunteer‑staff relations are a long‑term strategic investment, how to mediate conflicts with compassion, and practical ways to build trust across your team. If you're ready to reduce burnout and boost collaboration, this episode is for you.

Improving Volunteer Staff Relations – Episode Highlights

[00:00] Introduction to Volunteer and Staff Relations
[09:02] The Role of Volunteer Staff Relations
[15:02] Evolving Perspectives on Volunteer Management
[21:03] The Need for Strong Volunteer-Staff Relationships
[29:46] Matching Motivators: Staff and Volunteer Dynamics
[36:58] Fact Finding: The Key to Resolving Conflicts
[43:45] Mediation and Conflict Resolution Strategies
[48:20] Thinking Long-Term in Volunteer Management
[54:43] Final Thoughts on Volunteer Management

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Management Progress Report
Volunteer Nation Episode #191: Who is Ultimately Responsible for Your Org’s Volunteer Culture?
Engage Journal
Reflecting on 10 Years of the Volunteer Management Progress Report
Find Corina on LinkedIn
Full Show

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Most volunteer leaders learn on the job, through trial and error, and sometimes burnout. But what if you could start with the skills that really matter?

In this episode, Tobi Johnson draws on 25+ years of experience to share the essential skills she wishes she had from day one. You'll learn why self‑regulation and emotional resilience are critical for preventing burnout and leading with clarity. She also breaks down strategic planning that connects program design, metrics, and budgets, including how to advocate for volunteer‑related expenses.

Tobi also tackles change management and influence, especially when you don't have formal authority. Her participatory leadership approach helps you engage stakeholders, manage resistance, and build trusted teams. Plus, she offers a free worksheet to help you develop your personal leadership philosophy.

If you're ready to lead with confidence and create lasting impact, this episode is your toolkit.

Skills I Wish I Had – Episode Highlights

[00:00] Introduction to Volunteer Management Skills
[04:08] Top Nonprofit Volunteer Management Skills
[08:46] Emotional Self-Regulation in Leadership
[12:54] Strategic Planning for Nonprofits
[17:08] Budgeting for Volunteer Programs
[24:10] Change Management and Influence
[31:12] Participatory Leadership and Collaboration

Helpful Links

Volunteer Management Fundamentals Live!
Volunteer Nation Episode #185: To Burnout & Back – My Secret Struggle with Long COVID
Volunteer Nation Episode #022: My Fave 6 Nonprofit Leadership and Management Wins
Volunteer Nation Episode #205: My Top Time Management Tips for Overwhelmed Volunteer Managers
Volunteer Nation Episode #186: Strategy vs Tactics – How to Include Both in Your Volunteer Planning
Independent Sector Value of Volunteer Time
Volunteer Strategy Scorecard™
Full shownotes

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Most organizations see volunteers as free labor. That narrow view hides their true value.

In this episode, Tobi Johnson explains why redefining volunteer roles unlocks hidden assets: relational capital, advocacy reach, donor pipelines, and community credibility. She covers practical steps to write clear role descriptions, reduce staff‑volunteer tension, and stay legally compliant, from U.S. Department of Labor standards to local laws.

If fuzzy definitions are holding your organization back, this episode gives you the clarity and strategy to turn volunteers into your most valuable strategic asset.

What Is a Volunteer? – Episode Highlights

[00:00] Understanding Volunteers: Definitions and Importance
[04:47] Valuing Volunteer Time: Beyond Wage Replacement
[11:23] Legal Perspectives on Volunteerism
[21:05] Defining Volunteer Roles vs. Paid Staff Roles
[24:54] Clarity in Volunteer and Staff Relationships
[34:56] Action Steps for Defining Volunteer Roles

Helpful Links

Volunteer Management Fundamentals Live!
Volunteer Nation Episode #214: Defending National Service & Community Resilience with Kaira Esgate
Volunteer Nation Episode #009: Helping Nonprofit Employees See the Value of Volunteers
Volunteer Nation Episode #096: Volunteer Work or Staff Position? How to Decide!
Volunteer Nation Episode #129: Paid or Volunteer Role? A Simple Checklist
Volunteer Nation Episode #157: A Fresh Take on Volunteer Position Descriptions
Independent Sector Value of Volunteer Time
US Department of Labor, Wage and Hour Division: Final Rulings and Option Letters
Volunteer Strategy Scorecard™

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

A generic “thanks” isn’t enough. Personalized thank-you notes can transform volunteer retention.

In this episode, Tobi Johnson shares a simple four‑step framework to write meaningful appreciation: specific actions, impact, acknowledgment, and gratitude. She also offers creative ways to recognize remote volunteers, scale appreciation, and build a culture of genuine gratitude.

If you want volunteers to feel valued and stay engaged, this episode gives you an easy, actionable formula for better thank-you notes.

Full show notes: Episode 216 - Your Quick Guide to Better Volunteer Thank You Notes

Volunteer Thank You Notes – Episode Highlights

[00:00] - Introduction to the importance of volunteer thank you notes
[06:30] - The transformative power of the right thank you note
[13:49] - Recognizing all volunteers, not just stars
[20:32] - Connecting volunteer efforts to organizational impact
[25:15] - A quick four-step framework for crafting your message
[30:30] - Closing remarks and call to action

Helpful Links

Volunteer Management Fundamentals Live!
Volunteer Thank You Letter Cheat Sheet
Volunteer Nation Episode #215 – 5 Ways to Boost the Fun Factor for Community Volunteers
Volunteer Nation Episode #176: Beyond Pizza Parties: Innovative Appreciation Ideas for Volunteers

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

A volunteer program without joy can lead to burnout and turnover. But adding fun doesn't mean being less professional; it means building a genuine community.

In this episode, Tobi Johnson explains why shared experiences and fun are essential for retention. She shares a story from a recent informal gathering with her own volunteer team and introduces the concept of edutainment, learning combined with entertainment. Tobi also previews the Volapalooza Festival, designed with a music‑festival vibe to engage volunteers.

She then offers five practical ways to boost the fun factor: invite volunteers to co‑create the culture, design for social connection, use themes and festival energy, create joyful moments, and make experiences shareable.

If you want to move beyond bureaucracy and build a volunteer culture people actually enjoy, this episode gives you simple, actionable ideas.

Fun Factor – Episode Highlights

[00:00] The Fun Factor in Volunteering
[02:31] Planning and Hosting a Volunteer Gathering
[05:04] Creating Joyful Volunteer Experiences
[19:50] Top Tips for Boosting Fun in Volunteering
[23:43] Invitation to Volapalooza Festival

Helpful Links

VolunteerPro Membership Community
Volunteer Nation Episode #115 - Your Quick Guide to Amazing Volunteer Events
Volunteer Nation Episode #027: Secrets to Building a Sense of Community with Volunteers
Grab your free Volapalooza festival passes

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Advocacy for volunteerism can't wait until a crisis hits. Sometimes the crisis arrives without warning, and the relationships you've built with policymakers determine whether your program survives.

In this episode, host Tobi Johnson welcomes Kaira Esgate, CEO of America's Service Commissions, to discuss sudden funding cuts that threatened AmeriCorps. Kaira shares how grant terminations and staff reductions halted community projects and upended service members' lives. She also highlights the successful bipartisan advocacy—lawsuits and congressional support—that ultimately restored funding.

If your organization depends on public funding or grants, this episode is a powerful reminder: proactive advocacy and long‑term relationships with elected officials are essential to protecting the programs that hold our communities together.

Community Resilience – Episode Highlights

[00:00] Introduction to Advocacy in Volunteerism
[05:19] Kaira Esgate's Journey in National Service
[12:50] Understanding AmeriCorps and National Service Landscape
[18:05] The Crisis: Funding Cuts and Their Impact
[31:24] Mobilization and Advocacy Response
[47:43] Ongoing Advocacy and Political Landscape
[51:37] Lessons Learned from Advocacy Efforts
[01:01:00] Future of National Service and Community Impact

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Management Progress Report
Volunteer Nation Episode #148 - Nonprofit Advocacy 101 – Yes You Can!
Volunteer Nation Episode #149 - Nonprofit Advocacy Strategies – A Checklist
Volunteer Nation Episode #150 – Launch a Community-based Advocacy Program in Six Steps
America’s Service Commissions
Find Kaira on LinkedIn

If you are looking to show your support for AmeriCorps during these challenging times, please consider taking one or more of the following actions.

Call your Members of Congress using 5 Calls. (There's a free app too!)
Email your Members of Congress using the tool from Voices for National Service.
Join States for Service, ASC’s privately funded policy coalition working to advocate for federal and state policies that improve access to national service and volunteer engagement resources.
Donate to ASC’s National AmeriCorps Member Emergency Fund.
Write an op-ed, submit a letter to the editor, or post on social media. ASC’s communications toolkit provides resources for all of these and more.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Strengthening volunteer engagement isn't always about doing more with your own program. Sometimes it's about letting go of the need to hold onto every volunteer and instead building connections across your entire community.

In this episode of the Volunteer Nation Podcast, part of the Impact Lab POV Series, Tobi Johnson is joined by Kristi Sebald, a guest advisor and expert in volunteer and community engagement. Kristi shares how an abundance mindset and intentional coalition building can transform isolated volunteer efforts into powerful, community-wide networks. Drawing from her work with Habitat for Humanity and other local collaborations, she explains why collaboration is a force multiplier – increasing trust, sharing resources, and amplifying impact far beyond what any single organization can achieve alone.

The conversation challenges the myth that we must keep volunteers for ourselves and instead explores practical strategies for outreach, referral, and relationship-building with community leaders, faith groups, and corporate partners. Kristi also offers real-life success stories and actionable tips for effective communication and follow-up that nurture long-term partnerships.

If your organization is ready to stop working in a silo and start building a sustainable volunteer network that expands your reach, this episode – and Kristi’s upcoming Impact Lab seminar on May 12th – will give you the playbook to get started.

Volunteer Networks – Episode Highlights

[00:00] Introduction to Kristi Sebald
[04:33] Importance of community collaboration
[08:13] Volunteerism in today’s world
[16:12] Mindset shifts in volunteer management
[32:23] Practical outreach steps
[37:45] Success stories in coalition efforts
[44:37] Cross-referral strategies
[50:00] Power of gratitude and follow-up
[55:07] Upcoming Impact Lab Seminar

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Management Progress Report
Volunteer Nation Episode #152: What Every Nonprofit Executive Should Know About Community Engagement
Find Kristi on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Effective volunteer training is more than checking a box; it builds confident, engaged volunteers who stay longer and deliver greater impact. Yet many organizations rely on long, one-size-fits-all sessions that frustrate volunteers and miss chances to align with staff development.

In this episode of the Volunteer Nation Podcast – Impact Lab POV Series, Tobi Johnson welcomes Dana Litwin, volunteer management expert, President of Dana Litwin Consulting, and past president of AL!VE. Dana shares how to move from reactive, siloed training to strategic programs that boost retention, performance, and community connection. She explains why well-trained volunteers become powerful ambassadors for your cause.

Together, they unpack common mistakes like treating volunteer and staff training as fundamentally different, then offer practical strategies for flexible, accessible training from online tools to micro-learning. If you're ready to turn volunteer training from a burden into a strategic advantage, this conversation gives you proven tips and the confidence to get started.

[00:00] Introduction to Volunteer Training Programs
[07:01] Dana's Journey into Volunteerism
[11:38] The Importance of Volunteerism Today
[15:03] Common Misconceptions in Volunteer Training
[21:58] Evolving Training Methods for Volunteers
[25:33] The Importance of Quality in Volunteer Training
[31:09] The Importance of Intentional Training
[34:02] Efficiency in Volunteer Training Programs
[38:24] Pruning Training Content for Effectiveness
[43:52] Real-World Examples of Effective Training
[51:30] Practical Steps for Revamping Training Programs
[55:50] Creating a Positive Culture Around Volunteer Training
[01:03:42] Final Reflections And Wrap

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Management Progress Report
Volunteer Nation Episode #033: New Research on Volunteer Funding with Dana Litwin
Volunteer Nation Episode #124: Equity Tools for Nonprofits Volunteerism with Faiza Venzant
Volunteer Nation Episode #202: Volunteer Events without the Headaches – My Training Takeaways
Find Dana on LinkedIn
Dana’s Priceless Advice with Volunteers on YouTube
Dana Litwin Consulting

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteer engagement doesn't exist in a vacuum—it's deeply shaped by community values, national infrastructure, and a spirit of collective care. In New Zealand, where over 115,000 not-for-profits operate and most are volunteer-led, best practices for volunteer management must reflect local culture and real-world challenges like low tech adoption and the need for more informal opportunities.

In this episode of the Volunteer Nation Podcast, host Tobi Johnson welcomes Marg McLachlan and Heidi Quinn from Tūao Aotearoa Volunteering New Zealand. They share how their organization developed best practice guidelines through a genuine co-design process, centering volunteer voices and using plain language to make principles accessible. The conversation also covers Volunteering New Zealand’s role in advocacy, research, and training, and how community cohesion is vital to a country with a small population.

If you're looking to move beyond generic volunteer management and learn how community-driven, co-designed guidelines can strengthen your program, this episode offers practical insights and a inspiring look at how one country is putting community spirit at the heart of volunteer engagement.

[00:00] - Introduction to Community-Centered Volunteer Best Practices
[12:15] - Structure and Size of New Zealand’s Volunteer Sector
[22:30] - Challenges in Volunteer Management
[49:23] - Tips for Developing Standards and Getting Buy-In
[54:26] - Challenges Around Volunteer Exit and Succession Planning
[60:07] - Values, Language, and Grounding Standards in Purpose
[64:32] - How to Learn More and Connect with Volunteering New Zealand

Helpful Links

Volunteer Strategy Scorecard™
Volunteer Management Progress Report
Volunteer Nation Episode #131: Volunteerism in Australia Part 1 – A National Strategy with Zac Reimers and Sarah Wilson
Volunteer Nation Episode #132: Volunteerism in Australia Part 2 – A National Strategy with Zac Reimers and Sarah Wilson
Tūao Aotearoa Volunteering New Zealand website
Tūao Aotearoa Volunteering New Zealand Best Practice Guidelines
Assess your practices against the Volunteering New Zealand Best Practice Guidelines
Find Marg on LinkedIn
Find Heidi on LinkedIn
Mural Online Collaboration Tool

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteer engagement doesn’t end when service concludes. In fact, how organizations say goodbye to their volunteers can have a lasting impact on relationships, reputation, and future support. Yet, volunteer offboarding is often overlooked or treated as an administrative task rather than a meaningful opportunity for connection.

In this episode of the Volunteer Nation Podcast, part of the Impact Lab POV Series, host Tobi Johnson sits down with volunteer engagement expert Ruth Leonard, who also serves as a Guest Advisor for VolunteerPro, to explore how intentional offboarding can strengthen organizational culture and foster long-term loyalty. Together, they reframe offboarding as a relationship-building process that honors volunteers’ contributions while keeping the door open for future involvement.

Ruth shares insights on the importance of transparency around volunteer tenure, the role of rituals and recognition in creating dignified transitions, and how thoughtful exit interviews can preserve valuable knowledge. The conversation also highlights the benefits of maintaining alumni connections and celebrating service as a way to reinforce human dignity and community trust.

Listeners will discover practical strategies to design meaningful volunteer exits, shift their mindset from transactional to relational engagement, and ensure that every volunteer’s journey ends with appreciation and purpose. Ruth also offers a preview of her upcoming seminar focused on helping volunteers leave well while staying connected.

If you’re looking to enhance retention, protect your organization’s reputation, and create lasting relationships with your volunteers, this episode provides the inspiration and actionable guidance to get started.

Full show notes: 210 – Impact Lab POV – Better Volunteer Offboarding with Ruth Leonard

Volunteer offboarding – Episode Highlights

[00:00] Introduction to Volunteer Nation Podcast
[03:33] Ruth Leonard's Journey into Volunteerism
[05:24] The Importance of Volunteerism Today
[08:10] Understanding Volunteer Offboarding
[12:51] The Significance of Proper Offboarding
[15:50] Consequences of Poor Offboarding Practices
19:10] Practical Steps for Effective Offboarding
[23:51] Creating a Culture of Connection
[27:54] Mindset Shifts for Volunteer Leaders
[30:06] Looking Ahead: Future of Volunteerism

Helpful Links

VolunteerPro Impact Lab
Volunteer Management Progress Report
Volunteer Nation Episode #122: Rethinking Community Involvement with Ruth Leonard
Volunteer Nation Episode #140: Volunteer Performance Issues – How to (Finally) Have that Chat!
Find Ruth on LinkedIn
Get Ruth’s Latest Book - Volunteer Involvement: An Introduction to Theory and Practice
Volunteer Involvement: an Introduction to Theory and Practice
The Ethical Considerations of Framing Volunteers as Consumers or Customers | Engage Journal

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Leadership in volunteer engagement is not defined by title or workload, but by the ability to influence, align, and inspire others toward a shared vision. Many leaders stay busy managing day-to-day tasks, yet struggle to step into a more visible and strategic role that drives real organizational impact.

In this episode of the Volunteer Nation Podcast, part of the Impact Lab POV Series, Tobi Johnson sits down with Megan Vixie, a seasoned nonprofit leader, to explore how professionals can grow their leadership presence and expand their influence. Drawing from her journey from volunteer to Chief Engagement Officer, Megan shares practical insights on mindset shifts, intrinsic motivation, and the importance of cultural competence in leading effectively.

Together, they unpack what it means to move from simply “working in your program” to intentionally “working on your program,” and how visibility, voice, and vision play a critical role in advancing both personal leadership and organizational success. Megan also offers actionable strategies to help listeners speak up, leverage their unique strengths, and align their work with broader strategic priorities.

If you’re ready to elevate your impact, build confidence as a leader, and step into a more influential role within your organization, this conversation will give you the tools and perspective to get started.

Leadership and Influence – Episode Highlights

[00:00] – Introducing Megan Vixie and the impact of volunteerism in today’s world
[02:11] – Megan’s volunteer story and path to leadership
[04:25] – The role of passion and purpose in volunteer engagement careers
[09:07] – Why volunteerism is vital amidst societal stressors
[13:08] – Common misconceptions about career growth in the volunteer field
[16:29] – Mindset shifts: Using vision, visibility, and voice
[20:27] – The importance of owning your influence regardless of title
[23:22] – How influence intersects with organizational strategy and influence
[28:48] – Practical steps to build confidence and speak up effectively
[36:37] – Real-world example of shifting mindset to leadership success
[39:53] – Starting small when seeking to enhance your influence
[45:45] – Building trust and partnership through listening and affirming
[48:48] – Encouragement to take risks and have tough conversations
[52:11] – Megan’s upcoming advanced seminar and how to join
[54:10] – Megan’s vision for the future of volunteer engagement leadership
[55:23] – Connecting with Megan and learning about her work

Helpful Links

VolunteerPro Impact Lab – https://volpro.net/join/
Volunteer Management Progress Report – https://volpro.net/volunteer-management-progress-report/
Volunteer Nation Episode #017: My Top 12 Nonprofit Leadership Tips Learned the Hard Way – https://volpro.net/017-my-top-12-nonprofit-leadership-tips-learned-the-hard-way/
Find Megan on LinkedIn – https://www.linkedin.com/in/meganvixie/
Arrive Circa Now website – https://www.arrivecircanow.com/

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Word of mouth is one of the most powerful ways nonprofits attract new supporters, but what if you could harness it more intentionally? Without a clear strategy, many organizations miss the opportunity to turn passionate volunteers into active promoters of their mission.

In this episode, Tobi Johnson explores how to build an effective volunteer ambassador program that expands your reach, strengthens relationships, and increases engagement. She explains why ambassador programs are so impactful and how they help nonprofits connect with new audiences in a more authentic and credible way.

You’ll learn how to identify the right volunteers for ambassador roles, define meaningful activities that align with your goals, and provide the training and tools they need to succeed. Tobi also shares practical strategies for equipping ambassadors with clear messaging, building their confidence, and ensuring consistency across your outreach efforts.

If you’re ready to amplify your mission and tap into the power of word-of-mouth marketing, this episode offers actionable steps to help you build a volunteer ambassador program that grows your community and attracts lasting support.

Full show notes: 208. How to Build a Volunteer Ambassador Program to Attract Support.

Episode Highlights

[00:00] - Introduction to Volunteer Ambassador Programs
[02:57] - Why Ambassador Programs Matter
[10:12] - Defining Roles and Activities
[16:46] - Preparing and Equipping Ambassadors
[20:37] - Keys to a Successful Program

Helpful Links

VolunteerPro Membership Community — volpro.net/join/
2025 Volunteer Management Progress Report – The Recruitment Edition — volpro.net/volunteer-management-progress-report/
Volunteer Nation Episode #148: Nonprofit Advocacy 101 – Yes You Can! — volpro.net/148-nonprofit-advocacy-101-yes-you-can/

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

A slow or confusing volunteer application process can cost organizations more than time. It can lead to missed opportunities, frustrated applicants, and fewer volunteers joining your mission.

In this episode, Tobi Johnson explains why many volunteer application systems break down and how small delays, unclear next steps, and overly complicated forms can cause potential volunteers to drop off before they ever get started. She also shares practical ways to identify where your process may be losing people and how to make improvements that keep momentum moving forward.

Tobi introduces a simple framework called the Rapid Response Plan, designed to help organizations respond quickly to inquiries, streamline application steps, and use the right tools to support a smooth and welcoming experience. By focusing on clarity, speed, and communication, organizations can build trust with volunteers from the very first interaction.

If you want to increase volunteer participation and create a more responsive recruitment process, this episode offers actionable ideas to help you simplify your application system and make it easier for people to say yes to volunteering.

Full show notes: 207. Is Your Volunteer Application Process Broken?

Volunteer Application - Episode Highlights

[00:34] - Why Applications Matter
[02:41] - Is Your Process Broken
[05:30] - Common Application Pitfalls
[11:19] - Rapid Response Plan Overview
[16:06] - Pillar One Streamlined Inquiries
[22:19] - Pillar Two Efficient Applications
[27:10] - Pillar Three Right Tech Stack
[30:28] - Recap and Next Steps

Helpful Links

VolunteerPro Blog - Pro Roundup: A Month of Love with Free Nonprofit Tools, Downloads, and Templates
Volunteer Nation Episode #206: Essential Volunteer Software – The Tech Stack You Can’t Afford to Skip
Volunteer Nation Episode #190: 5 Principles for an Unforgettable Volunteer User Experience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteer managers often rely on a mix of spreadsheets, emails, and manual processes to keep programs running. But as volunteer programs grow, those systems can quickly become overwhelming and difficult to manage.

In this episode, Tobi Johnson explores the role technology plays in helping volunteer leaders work more efficiently and strategically. She breaks down the concept of a “tech stack” and explains how the right combination of tools can reduce administrative workload and create more time for relationship-building and program development.

Rather than recommending specific platforms, Tobi focuses on the core functions volunteer software should support, including recruitment, onboarding, scheduling, communication, and impact tracking. She also discusses how organizations can evaluate which tools are truly necessary and avoid adding software that creates more complexity than value.

If you are wondering whether your current systems are helping or slowing you down, this episode offers practical guidance on choosing technology that strengthens your volunteer strategy and supports the long-term growth of your program.

Full show notes: 206. Essential Volunteer Software - The Tech Stack You Can’t Afford to Skip

Volunteer Software - Episode Highlights

[00:26] - Why Software Matters
[06:03] - Core Volunteer Functions
[08:26] - Stack Evolves Over Time
[09:47] - Website Is Essential
[15:34] - Communication Automation
[17:48] - Training and Compliance
[19:06] - Recognition and Retention
[27:35] - Newsletter Break
[29:56] - Cost Benefit Framework
[37:26] - Integration and UX Tips
[41:28] - Red Flags and Support
[43:03] - Final Takeaways and Wrap

Helpful Links

VolunteerPro Blog - Pro Roundup: A Month of Love with Free Nonprofit Tools, Downloads, and Templates
Volunteer Nation Episode #205 – My Top Time Management Tips for Overwhelmed Volunteer Managers
Volunteer Nation Episode #173 – Is Your Volunteer Website Turning People Away?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Managing volunteers often means juggling a wide range of responsibilities. From responding to emails and coordinating schedules to planning events and maintaining relationships, volunteer leaders frequently feel pulled in many directions at once.

In this episode, Tobi Johnson shares practical strategies to help volunteer managers regain focus and reduce the sense of constant overwhelm. Drawing from her own nonprofit experience, she explains why the common pressure to “do more with less” can make work harder rather than more productive.

Tobi walks through several simple but powerful approaches to managing your time more intentionally, including setting clear priorities, protecting time for focused work, and reducing the impact of constant interruptions and task switching.

You’ll also hear why delegating outcomes instead of tasks, building stronger systems, and protecting your personal energy are essential for sustainable leadership.

If you often feel like your to-do list never ends, this episode offers practical ideas to help you work more strategically, focus on what matters most, and create a more manageable rhythm in your volunteer leadership work.

Full show notes: 205. My Top Time Management Tips for Overwhelmed Volunteer Managers

Time Management Tips - Episode Highlights

[00:27] - Overwhelm Is Real
[02:04] - Do Less With Less
[05:11] - Set Clear Goals
[10:10] - Prioritize By Goals
[12:31] - Deep Work And Batching
[20:49] - Quick Break And Newsletter
[21:54] - Delegate Outcomes Not Tasks
[26:52] - Build Margin Protect Energy
[31:11] - Rest As Leadership Skill
[35:11] - Rapid Fire Bonus Tips

Helpful Links

VolunteerPro Blog - Pro Roundup: A Month of Love with Free Nonprofit Tools, Downloads, and Templates
Volunteer Nation Episode #185: To Burnout & Back – My Secret Struggle with Long COVID
Volunteer Nation Episode #023: Secrets to Managing Time and Energy
Volunteer Nation Episode 046 – Save Time with Better Volunteer Management Systems

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Strengthening a volunteer strategy is not always about fixing a struggling program. Sometimes it is about preparing a successful program for growth.

In this episode, Tobi Johnson is joined by Lisa Lopez and Paola Gonzalez from ScholarMatch to discuss how their organization examined its volunteer engagement model. Through an eight-month collaboration, the team evaluated their systems, explored new ways to support volunteers, and began building a framework to expand their impact.

During the conversation, Lisa and Paola share the story behind ScholarMatch’s mission to support first-generation college students and explain how volunteer coaches guide students through the college application process. From building college lists to reviewing financial aid offers and essays, volunteers help students navigate a system many families experience for the first time.

The episode also explores strategy work behind the scenes, including program audits, communications reviews, volunteer journey mapping, and targeted recruitment strategies. These efforts helped the team step back from daily operations, identify opportunities for improvement, and rethink how volunteers are recruited, supported, and developed as leaders.

If your organization is thinking about expanding volunteer capacity or improving its systems, this episode offers a real-world look at what it takes to strengthen a volunteer strategy while continuing to serve your mission.

Full show notes: 204. Transforming Your Volunteer Strategy: A Case Study with ScholarMatch

Volunteer Strategy - Episode Highlights

[00:50] - Meet ScholarMatch Guests
[09:15] - Why Volunteerism Matters
[17:24] - First Gen Barriers
[22:26] - Volunteer Coaches Impact
[35:05] - Scaling Needs New Systems
[36:12] - Outside Perspective Benefits
[45:37] - Volunteer Personas Breakthrough
[48:58] - Big Strategy Shifts
[57:17] - What’s Next For ScholarMatch
[01:04:24] - Final Reflections And Wrap

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #019: Improve the Volunteer Experience with a Journey Map
Volunteer Nation Episode #189: How to Use a Communications Audit to Recruit More Volunteers
ScholarMatch Website
ScholarMatch Volunteer Page
Email
ScholarMatch on Instagram
ScholarMatch on Facebook
ScholarMatch on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteer burnout is not always caused by time, workload, or lack of commitment. In many cases, it happens when leaders begin to feel less effective in their roles. As confidence and enjoyment decline, even experienced volunteers may start to disengage or step away.

In this episode, Tobi Johnson sits down with leadership performance coach Paul Clarke to discuss new research on why volunteer leaders struggle under pressure and what organizations can do to better support them. They explore the gap between knowing what to do and being able to apply those skills in real-world situations, along with the emotional and organizational challenges that impact long-term retention.

If you lead volunteers or are building a leadership pipeline, this conversation will help you rethink development, communication, and support. You will gain practical insights to strengthen resilience, improve retention, and create an environment where volunteer leaders feel confident, connected, and motivated to continue making an impact.

Full show notes: 203. Preventing Volunteer Burnout - New Research with Paul Clarke

Volunteer Burnout - Episode Highlights

[00:49] - Why Leaders Burn Out
[04:30] - Paul’s Coaching Journey
[10:15] - GAA and Grassroots Sports
[19:27] - Methodology and Surprises
[24:32] - Early Warning Signs
[30:15] - Five Competencies Overview
[31:26] - Authenticity Under Pressure
[33:12] - Emotional Intelligence Under Stress
[36:06] - Governance Managing Up
[37:09] - Managing Upward Conflicts
[40:26] - Beyond Performance Connection
[43:11] - Data Versus Belonging
[48:56]- Peer Learning Mentorship
[55:39] - Relational Culture Fix
[59:47] - AI Curiosity Future

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #185 - To Burnout & Back: My Secret Struggle with Long COVID
Volunteer Nation Episode #035: 6 Ways to Prevent Burnout in Nonprofits
Find Paul on LinkedIn
The Leaders Coach
'Fine Lines" Weekly Leadership Newsletter (complimentary sign-up link)
Follow Paul on Instagram
Pauls' Email

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteer events can be some of the most powerful tools nonprofits have, but they can also be some of the most stressful.

In this episode, Tobi Johnson shares key takeaways from a recent high-energy training inside the Volunteer Pro Impact Lab, where she taught nonprofit leaders how to run volunteer events that create real impact without chaos or burnout.

Whether you’re hosting corporate teams, community groups, or special one-time volunteer days, this episode will help you rethink how you design, plan, and follow up on events so they become strategic relationship-building opportunities, not just logistical headaches.

You’ll learn how to move beyond simply “getting the work done” and instead use volunteer events to grow advocates, strengthen partnerships, and create long-term support for your mission.

Full show notes: 202. Volunteer Events without the Headaches - My Training Takeaways

Volunteer Events - Episode Highlights

[02:20] - Why Volunteer Events Matter (Visibility, Funding, Advocates)
[03:17] - Why We Dread Them: Common Pain Points and The Need for Systems
[04:26] - Training Context: What the Seminar Covered for One-Time Groups
[07:28] - Takeaway #1: Events as Strategic Relationship Builders
[09:18] - Takeaway #2: Predictable Problems and Setting Boundaries
[12:38] - Takeaway #3: Win in the Planning—Projects, Registration, Expectations, Risk
[21:02] - Takeaway #4: The Volunteer Experience Matters as Much as the Work
[23:54] - Takeaway #5: Follow-Up Is Where Relationships Grow
[26:10] - Final Reflection

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Episode #115: Your Quick Guide to Amazing Volunteer Events
Volunteer Nation Episode #083: Make the Most of Corporate Partnerships with Alyson Gallaher

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

What if you never had to panic-recruit volunteers again?

Scrambling to find 25 volunteers by next week is stressful, reactive, and exhausting.

In this episode of the Volunteer Nation Podcast, Tobi Johnson shares a smarter approach: build a volunteer pipeline before you need it using simple marketing tools like lead magnets, nurture emails, and even interactive quizzes.

Instead of chasing people at the last minute, you’ll learn how to create a steady stream of mission-aligned supporters who are already warmed up and ready to say yes.

This is recruitment that feels calm, proactive, and repeatable.

Full show notes: 201. How a Lead Magnet Can Help You Recruit On-Demand Volunteers

Lead Magnet - Episode Highlights

[00:27] - Understanding On-Demand Volunteers
[01:28] - Emotional Reality of Volunteer Recruitment
[02:33] - Building a Volunteer Pipeline
[05:17] - What is a Lead Magnet?
[08:11] - Creating Effective Lead Magnets
[13:10] - Advanced Lead Magnet Strategies
[28:41] - The Power of Volunteer Quizzes
[34:15] - Practical Steps to Start Building Your Lead Magnet

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #002: How to Recruit Volunteers by Building a Following First

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

The 200th episode of the Volunteer Nation podcast marks a major milestone.

After four years, hundreds of conversations, and insights from volunteer leaders around the world, Tobi Johnson takes a step back to reflect on what has changed in volunteer engagement and what today’s organizations must do differently to build stronger, more sustainable volunteer programs.

From strategy and systems to recruitment, retention, and leadership influence, this episode distills the most important lessons learned across 200 episodes into ten clear, actionable takeaways.

Whether you’re a seasoned leader of volunteers or building a program from the ground up, this conversation offers both perspective and practical guidance for the future of the field.

Full show notes: 200. 10 Lessons from 200 Episodes - The Volunteer Nation Through the Years

Volunteer Nation - Episode Highlights

[01:51] - Reflecting on 200 Episodes
[04:19] - The Evolution of Volunteer Engagement
[06:16] - Key Lessons from 200 Episodes
[11:01] - Volunteer Engagement as Strategy
[14:15] - Addressing Capacity Problems
[21:46] - The Importance of Meaning in Recruitment
[26:45] - Retention Starts Early
[30:02] - Empowering Volunteer Managers
[30:29] - Building Influence as a Volunteer Manager
[32:00] - Supporting Volunteer Leaders in Nonprofits
[33:56] - The Evolution of Volunteer Roles
[34:30] - Flexible and Team-Based Volunteering
[40:29] - Community as a Retention Strategy
[44:23] - The Importance of Data in Volunteer Management
[50:13] - Challenges and Resilience of Volunteer Leaders
[53:49] - The Brave Future of Volunteerism

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #198 - The Future of Volunteerism - Trends & Predictions Part 1
Volunteer Nation Episode #199 - The Future of Volunteerism - Trends & Predictions Part 2

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, TobiJohnson continues her deep dive into the future of volunteerism with Part 2 of her trends and predictions series.

Building on the first three trends covered in Episode 198, Tobi explores how wellness, technology, data, and evolving models of giving are reshaping how volunteers engage and what leaders need to prepare for next.

Inspired by futurist Faith Popcorn’s question, “If you knew everything about tomorrow, what would you do differently today?”, this episode is both a practical roadmap and a strategic thought experiment for volunteer leaders who want to stay ahead of the curve.

Full show notes: 199.The Future of Volunteerism - Trends & Predictions Part 2

Volunteering Trends - Episode Highlights

[00:59] - Volunteering Trends and Predictions: Part 1 Recap
[04:41] - Trend #4: Volunteerism as a Prescription for Wellness
[09:14] - Trend #5: The Role of Artificial Intelligence in Volunteerism
[16:33] - Trend #6: Touchscreen Volunteering
[20:31] - Trend #7: Blurring the Lines Between Philanthropy and Giving
[25:33] - Trend #8: Better Data and Analysis
[28:21] - Recap and Final Thoughts

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #198 - The Future of Volunteerism - Trends & Predictions Part 1
Volunteer Nation Episode #183 - The New Reality - Volunteers Don't Need You
Volunteer Nation Episode #179: Transformative Service Experiences with Frederick J. Riley and Jackie Wolven
Faith Popcorn Brain Reserve
Book - Volunteer ENGAGEMENT 2.0: Ideas and insights changing the world

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, Tobi Johnson shares Part 1 of her 2026 trends and predictions for the future of volunteerism. This is the first half of a two-part series exploring 8 major shifts shaping how communities show up, how volunteer-driven organizations build trust, and what leaders of volunteers must pay attention to in the year ahead.

Tobi dives into the first three big trends: accountability, mutual aid, and new psychological insights into belonging and community.

Full show notes: 198. The Future of Volunteerism - Trends & Predictions Part 1

Future of Volunteerism - Episode Highlights

[00:59] - Trends and Predictions for 2026
[06:12] - Trend #1: Public Call for Accountability
[16:22] - Trend #2: Resurgence of Mutual Aid Volunteerism
[23:27] - Trend #3: Psychological Advances in Community and Belonging

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #183 - The New Reality - Volunteers Don't Need You
Faith Popcorn Brain Reserve
Book - Volunteer ENGAGEMENT 2.0: Ideas and insights changing the world
Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In part 2 of our behind-the-scenes series on the Volunteer Management Progress Report, Tobi Johnson returns with Allison Russell, Assistant Professor of Public & Nonprofit Management at the University of Texas at Dallas, for a powerful conversation on practitioner research and what it can teach us about the volunteer engagement profession.

Allison steps into the interviewer role again as they dig into what the VMPR revealed over a decade of surveying volunteer engagement leaders and how practitioner research can drive real-world improvements in training, leadership, and volunteer program strategy.

You’ll hear what challenges consistently show up year after year, why response rates matter, and how turning research into action is what makes it truly valuable!

Full show notes: 197. Behind the Scenes of 10 Years of Industry Research with Allison Russell – Part 2

Practitioner Research - Episode Highlights

[02:06] - Diving into Volunteer Management Research
[03:51] - Key Themes in Volunteer Management
[05:30] - Challenges in Volunteer Recruitment
[06:49] - Respect and Influence in Volunteer Management
[08:43] - Using Research to Improve Practices
[22:50] - Survey Design and Response Rates
[30:33] - Understanding Research Participation
[33:50] - Advice for Conducting Survey Research
[37:18] - The Importance of Research Follow-Through
[38:49] - Challenges in Volunteer Management Research
[45:12] - Future Directions in Volunteer Research
[50:38] - What's Next for Volunteer Pro

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Engage Journal
Volunteer Nation Episode #196 - Behind the Scenes of 10 Years of Industry Research with Pam Kappelides & Allison Russell
Find Allison on LinkedIn
Allison’s UT Dallas Profile

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

To mark 10 years of the Volunteer Management Progress Report (VMPR), Tobi Johnson hands the mic to nonprofit scholar Allison Russell for a behind-the-scenes conversation about what it really takes to produce a decade-long, global research study, without grant funding, institutional backing, or a full research team.

Joined by longtime research partner Pam Kappelides, this episode explores why volunteer engagement research matters more than ever, how practice-informed research gets done, and what practitioners can learn (and apply) from the VMPR process.

Full show notes: 196. Behind the Scenes of 10 Years of Industry Research with Pam Kappelides & Allison Russell – Part 1

Industry Research - Episode Highlights

[00:55] - History of the Volunteer Management Progress Report
[13:54] - Importance of Research in Volunteer Engagement
[17:25] - Challenges and Innovations in Volunteerism
[31:59] - The Origin Story of the Survey
[32:43] - The Generosity of the Volunteer Community
[33:27] - Planning and Executing the Survey
[34:47] - Setting Goals and Philosophical Approaches
[36:23] - Steps in Survey Design and Analysis
[37:10] - Challenges and Practical Advice
[46:02] - Qualitative Analysis and Coding
[50:16] - Impact and Reflections

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Engage Journal
Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides
Volunteer Nation Episode #058: Innovative Models in Volunteerism Research with Lucas Meijs
Pam Kappelides and Tobi Johnson, A Heavy Load: Challenges and Current Practices for Volunteer Managers in the USA, Australia, and Canada, Journal of Nonprofit & Public Sector Marketing, 32(1)
Find Allison on LinkedIn
Allison’s UT Dallas Profile
Pam’s LaTrobe Profile
Find Pam on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

As we step into a brand-new year, Tobi takes listeners on a reflective walk through the most popular Volunteer Nation Podcast episodes of 2025, sharing key insights and takeaways from each.

Think of this as a Reader’s Digest–style recap of the ideas, strategies, and conversations that resonated most with volunteer engagement leaders over the past year and a powerful resource to help you start 2026 with clarity, connection, and momentum!

Full show notes: 195. The Top 10 Volunteer Nation Podcast for 2025 - Our Countdown

Volunteer Nation Podcast - Episode Highlights

[03:16] - #10: Episode 177, Manage Volunteers Like a Pro and Episode 174, Write Volunteer Emails Volunteers Actually Read
[07:11] - #9: Episode 163, New Research from Points of Light with Jennifer Sirangelo
[09:46] - #8: Episode 143, Three Big Problems with Your Volunteer Recruitment Flyer
[13:56] - #7: Episode 166, Train Volunteers with This Simple 4-Step Framework
[18:21] - #6: Episode 146, Expanding the Volunteer Jobs to Be Done at Your Nonprofit
[23:11] - #5: Episode 157, A Fresh Take on Volunteer Position Descriptions
[27:06] - #4: Episode 176, Beyond Pizza Parties: Innovative Volunteer Appreciation Ideas
[31:31] - #3: Episode 154, Entitled or Exploited? Volunteer Bias in Organizations
[36:46] - #2: Episode 162, The #1 Secret to Deep Volunteer Participation
[39:41] - #1: Episode 147, Volunteer Recruitment Trends from Our New Report
[45:16] - Key themes from 2025: mindset, clarity, connection, systems, evolving expectations
[49:31] - Final reflections

Helpful Links

Volunteer Management Progress Report

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation Podcast, Tobi Johnson welcomes back Amira Barger, award-winning communications executive, educator, and author of The Price of Nice: Why Comfort Keeps Us Stuck and Four Actions for Real Change.

Together, they explore how “niceness” often operates as a form of social control, especially in workplaces, nonprofits, and volunteer-driven organizations, and why prioritizing comfort can come at a steep cost to individuals, teams, and missions. This conversation challenges leaders to rethink performative politeness and replace it with courage, clarity, and values-aligned action.

If you’ve ever held back from speaking up to avoid rocking the boat, this episode will resonate deeply.

Full show notes: 194. Beyond the Performative - The Price of Nice with Amira Barger

Performative - Episode Highlights

[00:29] - Welcoming Amira Barger and Her New Book
[01:24] - Amira's Background and Journey
[03:09] - The Importance of Volunteer Engagement
[04:44] - Transition to Communications
[07:44] - The Concept of Niceness and Its Impact
[10:11] - Personal Stories and Reflections on Niceness
[13:44] - Niceness in the Workplace
[17:19] - Challenging the Culture of Niceness
[28:07] - Strategies for Effective Communication
[33:41] - The Power Dynamics in Organizations
[34:40] - Understanding Inclusivity and Privilege
[35:17] - The Butterfly Metaphor and Emotional Labor
[38:00] - Framework for Courageous Conversations
[38:30] - Volunteer Program Development
[40:24] - The Price of Performative Niceness
[41:46] - Four-Step Model for Change Management
[47:34] - Building Capacity for Discomfort
[57:39] - Accountability Without Shame

Helpful Links

VolunteerPro Impact Lab
2025 Volunteer Management Progress Report – The Recruitment Edition
Volunteer Nation Podcast Episode #125: Diversity & Women in the Workplace: Claim Your Space with Amira Barger
Volunteer Nation Podcast Episode #84: Building an Inclusive Culture at Your Volunteer Organization with Advita Patel
Volunteer Nation Podcast Episode #160: Leadership Principles for Sparking Change – Part 1 with Jenni Field
Volunteer Nation Podcast Episode #161: Leadership Principles for Sparking Change – Part 2 with Jenni Field
Amira’s Website

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

How do volunteer leaders move from being seen as “extra hands” to strategic drivers of mission success?

In this episode of the Volunteer Nation Podcast, Tobi Johnson is joined by Chris Wade and Matthew Cobble, co-hosts of the Time for Impact Podcast in the UK, for a practical and thought-provoking conversation about building influence through impact.

Together, they explore why volunteering needs to be reframed as community participation and talent, not just unpaid labor and how leaders of volunteers can use data, stories, and strategic thinking to elevate their role inside organizations.

This episode goes beyond counting hours or outputs and dives into how volunteer engagement directly contributes to outcomes, organizational strategy, and long-term change.

Full show notes: 193. Building Influence with Impact with Chris Wade and Matthew Cobble

Building Influence - Episode Highlights

[00:31] - Introducing Special Guests: Chris Wade and Matthew Cobble
[01:12] - Building Influence with Impact
[01:57] - Meet Chris Wade: A Leader in Volunteerism
[03:58] - Meet Matthew Cobble: A Journey in Volunteer Engagement
[07:42] - The Importance of Volunteerism in Today's World
[12:42] - Volunteers as a Strategic Asset
[14:10] - Measuring Impact and Building Influence
[24:12] - Challenges and Solutions in Volunteer Leadership
[31:15] - Hypotheses and Program Design
[32:18] - Vision Week and Volunteer Planning
[33:06] - Shifting Mindsets on Volunteerism
[34:12] - Strategic Planning and Data Utilization
[36:13] - Design Thinking in Volunteer Management
[37:39] - Collaborative Data Collection
[40:32] - Practical How-Tos for Volunteer Impact
[42:46] - Measuring Volunteer Impact
[53:44] - Collecting Evidence and Surveys

Helpful Links

VolunteerPro Impact Lab
2025 Volunteer Management Progress Report – The Recruitment Edition
Time for Impact Podcast, Tobi Johnson on the Challenging, Brave Journey of Volunteer Leadership
Volunteer Nation Episode #175: Outputs vs Outcomes: Why Counting Hours Isn’t Enough
Info on Lewin's Force Field Analysis
Info on Balanced Scorecard for Nonprofits
Info on the Double Diamond Design Process
Info on the Outcomes Star

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, Tobi Johnson tackles a topic that’s becoming increasingly urgent in the nonprofit and volunteer engagement world: copyright, intellectual property, and the ethics of sharing content.

As a content creator, trainer, and consultant, Tobi has seen a growing wave of copyright misuse, most often unintentional, but still harmful. From lifted slide decks to copied models to repurposed blog posts, the misuse of intellectual property not only creates legal risks but erodes trust within our professional community.

This episode is your practical, plain-language guide to understanding copyright, protecting your organization’s intellectual property, and respecting the creative work of others, staff, volunteers, and sector leaders alike.

Full show notes: 192. Respect the Work: How to Protect Copyright in the Age of Sharing

Protect Copyright - Episode Highlights

00:53 Understanding Copyright and Intellectual Property
01:41 Copyright Quiz: Legal, Ethical, or Neither?
04:17 Real-Life Copyright Infringement Examples
09:06 Why Copyright Matters for Nonprofits
09:54 Common Misconceptions About Copyright
11:55 How to Protect Your Copyright
18:05 Avoiding Copyright Infringement
35:22 What to Do If Your Work is Stolen

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #188: Let’s Talk Volunteering with Weave: the Social Fabric Project
Council for Certification in Volunteer Administration (CCVA) Professional Ethics in Volunteer Management
Creative Commons Website

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation Podcast, Tobi Johnson breaks down a common misconception in the nonprofit world: Who is ultimately responsible for shaping your organization’s volunteer culture?

After receiving pushback from a newsletter statement, Tobi walks us through the deeper nuance of volunteer culture, how it forms, why it goes wrong, and most importantly, why the CEO, not the volunteer manager, is the true culture owner.

Whether you’re a leader of volunteers or a senior executive, this episode will give you clarity, relief, and a roadmap for healthier culture-building moving forward!

Full show notes: 191. Who is Ultimately Responsible for Your Org's Volunteer Culture?

Volunteer Culture - Episode Highlights

[02:00] - Why “Vision” = Culture
[03:00] - What Is Volunteer Culture?
[05:00] - The “Emotional Brand” of Your Organization
[07:00] - How Culture Is Formed (Often Invisibly)
[09:00] - Unintentional Culture Builders
[11:00] - Why You Need a Culture Audit
[12:00] - 7 Signs Your Volunteer Culture Is in Trouble
[14:00] - When the Loudest or Most Overwhelmed Person Is Driving Culture
[17:00] - Who is Ultimately Responsible for Volunteer Culture?
[18:00] - Role of Senior Leadership & Department Heads
[20:00] - Role of Volunteer Managers & Direct Supervisors
[22:00] - Role of Volunteers Themselves
[23:00] - What Happens When the Wrong Person Is Steering Culture
[25:00] - Why Volunteer Managers Can’t Shoulder Culture Alone

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #168: Note to Nonprofit Execs – Supporting Volunteers is Everyone’s Job

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation Podcast, Tobi dives deep into what makes a truly exceptional volunteer user experience — from the very first moment someone encounters your organization, through onboarding, active service, and beyond.

Tobi breaks down the five core UX principles nonprofits must master — clarity, consistency, ease, empathy, and delight and explains how they shape volunteer satisfaction, retention, and commitment.

You’ll also learn how to walk the path through your own volunteer journey to spot quick-win improvements and elevate your entire program.

Full show notes: 190. 5 Principles for an Unforgettable Volunteer User Experience

User Experience - Episode Highlights

[01:00] – What a volunteer user experience actually is
[03:00] – The five phases of the volunteer journey
[08:00] – User experience principle #1: Clarity
[09:00] – User experience principle #2: Consistency
[12:00] – User experience principle #3: Ease
[14:00] – User experience principle #4: Empathy
[15:00] – User experience principle #5: Delight
[17:00] – High-impact action: Walk the Path

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #184 - The Experience Economy – Are Nonprofits Keeping Up?
Volunteer Nation Episode #183 - The New Reality - Volunteers Don't Need You
Volunteer Nation Episode #118: 8 Ways to Make Volunteering Experiences Much Easier

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson breaks down why it’s one of the smartest, most powerful tools nonprofits can use to attract more aligned, motivated volunteers. Often, the issue isn’t a lack of interest from the community; it’s that your communication isn’t connecting, isn’t clear, or isn’t consistent across platforms.

Tobi walks through the three core areas to examine when evaluating your volunteer recruitment efforts and explains how even small refinements can dramatically increase inquiries, improve onboarding, and strengthen your brand presence. By the end, you’ll see your volunteer recruitment ecosystem through fresh eyes and know exactly where the gaps (and opportunities) are hiding.

Full show notes: 189. How to Use a Communications Audit to Recruit More Volunteers

Communications Audit - Episode Highlights

[01:00] - What a communications audit really is (and why it’s not scary)
[03:30] - Three core areas of a communications audit
[06:00] - Are you inspiring action or listing information?
[08:10] - Onboarding and follow-up as critical parts of recruitment
[12:15] - Reducing friction for new volunteers
[15:00] - Involving your team and volunteers in the audit process
[16:00] - Turning audit insights into better recruitment and engagement
[19:00] - Why communications must be more refined than ever

Helpful Links

VisionWeek 2026
VolunteerPro Impact Lab
Volunteer Nation Episode #143: 3 Big Problems with Your Volunteer Recruitment Flyer
Volunteer Nation Episode #019: Improve the Volunteer Experience with a Journey Map
Volunteer Nation Episode #173: Is Your Volunteer Website Turning People Away?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson shares a webinar featuring Jennifer Bennett of Idealist and Travis Sternhagen, Volunteer Manager at Kinship Community Food Center. The episode delves into the transformative community-centric approach adopted by Kinship, emphasizing mutual aid, trust, and relationships over traditional transactional models of volunteerism.

Tobi and Jennifer discuss the challenges and strategies involved in fostering a sense of community among volunteers and service recipients alike, highlighting practical steps and profound insights shared by Travis. This episode offers invaluable guidance for anyone looking to reinvigorate volunteer engagement by making it deeply relational and community-oriented.

Full show notes: 188. Let's Talk Volunteering with Weave: the Social Fabric Project

Weave the Social Fabric Project - Episode Highlights

[02:58] - The Weave Project and Volunteerism
[06:54] - Tobi and Jennifer's Insights on Community Building
[08:27] - Travis’ Unique Approach to Volunteer Engagement
[15:10] - Kinship Community Food Center's Philosophy
[28:09] - Challenges and Solutions in Volunteer Management
[32:07] - Setting Boundaries in Healthy Communities
[32:47] - The Compost Metaphor for Community Building
[35:59] - Volunteer Influence Beyond the Organization
[38:43] - Engaging Volunteers for Long-Term Commitment
[42:11] - Audience Q&A: Building Community with Volunteers
[49:05] - The Importance of Rituals in Community Building
[50:50] - Managing Up and Embracing Community-Centric Approaches

Helpful Links

VolunteerPro Impact Lab
Volunteer Nation Episode 179 - Transformative Service Experiences with Frederick J. Riley and Jackie Wolven
Weave: The Social Fabric Project at The Aspen Institute
VolunteerMatch/Idealist
Kinship Community Food Center
Find Michael on LinkedIn
Find Jennifer on LinkedIn
Find Travis on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this inspiring episode of the Volunteer Nation Podcast, Tobi Johnson celebrates International Volunteer Managers Day with special guest Nicole Smith, Executive Director of Alive. Together, they dive into this year’s powerful theme — “Be Bold and Make Change.”

Nicole brings a wealth of experience and insight to the conversation, sharing what it really takes to lead boldly in today’s volunteer management landscape. From strategic advocacy and clear communication to accountability and continuous improvement, she offers practical wisdom for leaders who want to make a lasting impact.

Tobi and Nicole also get real about common challenges like imposter syndrome, the importance of self-care, and how to manage upward effectively within organizations.

Full show notes: 187. Bold Leadership – Celebrating IVMDay with Nicole Smith

IVMDay - Episode Highlights

[00:29] - Celebrating International Volunteer Managers Day
[02:32] - The Importance of Bold Leadership
[06:42] - Challenges and Ethical Considerations in Volunteerism
[14:47] - Nicole's Journey into Volunteer Management
[23:56] - Calculated Risks and Overcoming Imposter Syndrome
[32:14] - Reflecting on Past Achievements
[36:20] - Managing Upward and Advocating for Volunteers
[41:35] - Skills for Bold Leadership
[46:44] - The Importance of Strategic Planning
[52:53] - Delegation and Self-Reflection

Helpful Links

VisionWeek 2026
VolunteerPro Impact Lab
Volunteer Nation Episode #136: Getting Back to Neighboring with Breauna Dorelus
Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides
Supercommunicators: How to Unlock the Secret Language of Connection Book
Leadership and Self-Deception: The Secret to Transforming Relationships and Unleashing Results, 4th Edition Book
Points of Light Making Purpose Possible Initiative
Global International Volunteer Managers Day Site
ALIVE International Volunteer Managers Day Page (with playlist!)
AL!VE National Summit on Volunteer Engagement
Find Nicole on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson breaks down one of the biggest pitfalls in volunteer planning: confusing strategy with tactics. She explains why a plan that’s just a long list of tasks will never move your mission forward and what to do instead.

If you're ready to shift from “busy and reactive” to “focused and strategic,” this episode is packed with inspiration and actionable guidance. Plus, Tobi introduces Vision Week 2026, a hands-on, five-day planning experience designed to help you confidently create your annual volunteer engagement plan with expert support!

Full show notes: 186. Strategy vs Tactics - How to Include Both in Your Volunteer Planning

Strategy vs Tactics - Episode Highlights

[01:35] - Why Solid Planning Matters
[03:10] - Strategy vs. Tactics Defined
[06:15] - The Risk of To-Do-List Planning
[07:20] - Aligning Volunteer Engagement with Organizational Goals
[12:20] - Real-World Example #1: Improving Program Outcomes
[15:45] - Real-World Example #2: Growing the Volunteer Base
[18:40] - Real-World Example #3: Boosting Staff Buy-In
[22:10] - What Strategic Volunteer Engagement Really Means
[24:00] - Why People Avoid Planning

Helpful Links

VisionWeek 2026
VolunteerPro Impact Lab
Volunteer Nation Episode #134: 8 Annual Planning Mistakes & How to Avoid Them
Volunteer Nation Episode #82: Nonprofit Strategic Planning for 2024 in 3 Simple Steps
Volunteer Nation Episode #168: Note to Nonprofit Execs – Supporting Volunteers is Everyone’s Job

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson steps away from her usual format to share her journey through long COVID, from the first onset of symptoms to the long road of recovery.

Tobi opens up about the physical and emotional challenges she faced, the lessons learned along the way, and the radical self-care practices that helped her heal. She also reflects on what this experience taught her about compassion, resilience, and the hidden toll of chronic conditions.

Whether you’re navigating long COVID, struggling with burnout or chronic fatigue, or supporting someone who is, this episode offers hope, understanding, and practical wisdom for the healing journey.

Full show notes: 185. To Burnout & Back - My Secret Struggle with Long COVID

Burnout - Episode Highlights

[01:57] - The Onset of Long COVID
[04:11] - Coping with Symptoms and Seeking Help
[06:06] - Navigating Life with Long COVID
[08:54] - The Emotional and Physical Toll
[11:23] - Struggles and Realizations
[12:20] - A Catastrophic Flood and More COVID
[15:04] - Living with Chronic Fatigue
[21:16] - Seeking Recovery and Radical Self-Care
[30:44] - Struggling with Weekend Fatigue
[31:29] - Redefining Rest and Recovery
[32:35] - Challenges of Setting Boundaries
[33:35] - Dealing with Brain Fog
[35:16] - Steps to Recovery: Mental Health Counseling
[36:05] - Functional Medicine Approach
[38:17] - Primary Care and Specialist Support
[42:49] - Physical Therapy and Activity Pacing
[44:37] - Nutrition and Lifestyle Changes

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson unpacks how the experience economy is reshaping the way nonprofits engage and retain volunteers.

Building on last week’s discussion about the evolving volunteer marketplace, Tobi explains why it’s no longer enough to simply offer opportunities — today’s volunteers expect meaningful, memorable, and transformative experiences.

If you’re ready to meet modern volunteer expectations and create experiences that truly stand out, this episode is packed with insights you won’t want to miss!

Full show notes: 184. The Experience Economy – Are Nonprofits Keeping Up?

Experience Economy - Episode Highlights

[01:37] - Understanding the Experience Economy
[05:23] - The Evolution of Economic Value
[07:46] - Creating Quality Volunteer Experiences
[15:55] - Modern Examples of the Experience Economy
[18:04] - The Experience Economy in Nonprofits
[18:52] - The Market Metaphor in Volunteerism
[19:43] - Understanding Volunteer Motivations
[22:59] - Altruism and Empathy in Volunteering
[24:07] - Social Connection and Personal Development
[28:51] - Value Expression and Psychological Benefits
[32:40] - The Experience Economy in Volunteering
[34:46] - Episodic and Flexible Volunteering
[36:04] - The Ripple Effect of Volunteer Experience

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode 183 - The New Reality - Volunteers Don't Need You
Volunteer Nation Episode #118: 8 Ways to Make Volunteering Experiences Much Easier
Volunteer Nation Episode #147: Volunteer Recruitment Trends from Our New Report

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson tackles a bold question: has the volunteer–nonprofit relationship changed for good?

As societal expectations and volunteer trends evolve, Tobi explains why today’s landscape looks more like a buyer’s market, where volunteers have countless options and expect meaningful, flexible, and well-designed experiences. She explores the rise of informal volunteering, the growing need for adaptable roles, and the impact of digital engagement on volunteer satisfaction.

Discover why traditional volunteer management models no longer work and how nonprofits can create engaging, modern experiences that attract and keep the best volunteer talent to stay relevant in this new era of volunteerism.

Full show notes: 183. The New Reality - Volunteers Don't Need You

Volunteers - Episode Highlights

[01:25] - Understanding the Power Shift in Volunteerism
[05:38] - Trends in Volunteerism: Loyalty to Multiple Causes
[09:04] - The Rise of Informal Volunteering
[13:19] - Decline in Volunteering Rates
[20:12] - Increase in Remote and Online Volunteering
[23:31] - Challenges in Volunteer Application Processes
[27:32] - The Psychological Contract with Volunteers
[29:55] - Trends in Volunteerism and Society
[33:10] - The New Reality: Volunteers Have the Power
[34:14] - Digital Expectations and Volunteer Recruitment
[39:40] - Burnout and Overwhelm in Society
[42:43] - The Impact of Social Proof

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #173: Is Your Volunteer Website Turning People Away?
Volunteer Nation Episode #174: Write Volunteer Emails Volunteers Actually Read (and Love)
Volunteer Nation Episode #178: 6 Ways to Help Program Volunteers Avoid Compassion Fatigue

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson builds on her previous conversation about harmful volunteer policies by introducing eight transformative strategies to attract and retain passionate volunteers.

From creating a welcoming environment and offering flexible commitments to tailoring screening to risk levels and delivering engaging, bite-sized training, Tobi covers practical ways to elevate your volunteer program. She also highlights the power of real-time recognition, fostering volunteer autonomy, supporting volunteers through life events, and maintaining vibrant alumni networks.

Tune in for actionable insights that will help you energize your volunteers, cultivate loyalty, and create a culture of appreciation and engagement!

Full show notes: 182. The 8 Game-Changing Policies That Make Volunteers Say WOW!

Policies - Episode Highlights

[00:27] - Recap of Episode 181: 8 Policies Hurting Your Mission
[01:03] - Game-Changing Volunteer Policies
[03:38] - Policy 1: The Red-Carpet Welcome
[05:11] - Policy 2: Choose Your Own Adventure
[06:54] - Policy 3: Right-Sized Screening System
[07:58] - Policy 4: The Netflix Model of Training
[13:13] - Policy 5: Autonomy and Mastery Framework
[14:55] - Policy 6: The Recognition Revolution
[16:03] - Policy 7: Flexibility First Mindset
[17:39] - Policy 8: The Alumni Network Advantage
[20:00] - Final Thoughts and Implementation Tips

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #181: The 8 Volunteer Policies That Are Killing Your Mission

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson uncovers eight common volunteer policies that could be hurting your mission. From poor first impressions and slow communication to overly complicated screening processes, inflexible commitments, dull training, micromanagement, lack of recognition, and difficult exit procedures, Tobi breaks down the pitfalls that can frustrate and disengage volunteers.

You’ll get real-world examples of these challenges and actionable strategies for creating a more volunteer-friendly culture. Plus, Tobi shares a practical self-assessment checklist so your organization can identify problem areas and make improvements that boost volunteer engagement, satisfaction, and impact!

Whether you’re running a small nonprofit or a large organization, this episode is packed with insights to help you retain and inspire the people who make your mission possible.

Full show notes: 181. The 8 Volunteer Policies That Are Killing Your Misson

Volunteer Policies - Episode Highlights

[04:40] - Volunteer Policy #1: The Terrible First Impression
[05:44] - Volunteer Policy #2: The Communications Black Hole
[06:33] - Volunteer Policy #3: The FBI Level Screening Process
[07:45] - Volunteer Policy #4: The Marriage Contract Commitment
[13:47] - Volunteer Policy #5: Death by PowerPoint
[17:11] - Volunteer Policy #6: The Micromanagement Trap
[18:31] - Volunteer Policy #7: The Recognition Vacuum
[19:53] - Volunteer Policy #8: The Exit Interrogation

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #164: Moving from Volunteer Compliance to Building Your Nonprofit Community
Volunteer Nation Episode #046: Save Time with Better Volunteer Management Systems

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson explores smart, research-backed frameworks for designing meaningful volunteer service awards. Instead of relying on traditional recognition tactics, she shows how to align awards with what truly drives volunteers—their motivations, timelines, and the impact they create.

Tobi introduces fresh ideas such as immediate recognition and milestone-based acknowledgements, while also breaking down six proven motivational factors that inspire volunteers. Packed with actionable strategies, this episode is a must for any organization looking to elevate its volunteer appreciation efforts and strengthen long-term engagement.

Full show notes: 180. 3 Smart Ways to Design Volunteer Service Awards

Volunteer Service Awards - Episode Highlights

[01:39] - Diving into Volunteer Appreciation
[03:13] - Strategic Volunteer Service Awards Frameworks
[07:01] - Aligning Awards with Volunteer Motivations
[21:53] - Recognizing Volunteers Through Timelines
[29:34] - Designing Awards Around Volunteer Impact
[33:16] - The Power of Handwritten Thank You Notes

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Management Fundamentals Live!
Volunteer Nation Episode #176: Beyond Pizza Parties: Innovative Appreciation Ideas for Volunteers
Volunteer Nation Episode #024: The Best Volunteer Recognition is a Well-Run Program
VolunteerPro Volunteer Thank You Letter Sample Cheat Sheet

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson dives into the topic of transformative service experiences with guests Frederick J. Riley, Executive Director of Weave the Social Fabric Project at the Aspen Institute, and Jackie Woven, Executive Director of Main Street Eureka Springs.

They discuss practical strategies for building, growing, and scaling volunteer talent within communities, emphasizing the importance of local, relational, and mutual engagement. The trio explores how grassroots efforts, trust-building, and collaborative service can address community challenges and foster social connections. Jackie talks about the Main Street model, while Fred shares insights from the Weavers Network, offering listeners actionable steps for enhancing volunteer programs and community resilience.

Full show notes: 179.Transformative Service Experiences with Frederick J. Riley and Jackie Wolven

Transformative Service - Episode Highlights

[03:22] - Jackie's Journey into Nonprofits and Volunteerism
[04:29] - Frederick's Inspiring Story of Community and Volunteerism
[06:21] - The Importance of Volunteerism Today
[11:58] - Transformative Service: What It Means and Why It Matters
[13:58] - The Role of Virtual Volunteering and Hybrid Models
[17:41] - The Roots of Volunteering and Community Connection
[19:12] - Challenges and Opportunities in Measuring Volunteer Impact
[26:10] - Nonprofits vs. Corporate Models: A Discussion
[29:54] - Transforming Volunteer Programs: A New Approach
[32:33] - Embracing Fluidity in Volunteer Programs
[33:07] - Facilitation Skills for Volunteer Leaders
[34:48] - Encouraging Risk and Resilience
[35:54] - Aligning Volunteer Work with Community Needs
[37:06] - Empowering Volunteer Leaders
[40:08] - Building Community Through Service
[46:14] - The Weave the Social Fabric Project
[50:05] - Main Street Model for Community Engagement
[56:53] - Practical Tips for Community Building

Helpful Links

Volunteer Management Progress Report
Episode #164: Moving from Volunteer Compliance to Building Your Nonprofit Community
Volunteer Nation Episode #171: Practical Community Building Tips for Your Volunteer Team
Weave: The Social Fabric Project at The Aspen Institute
Weave Trust Map
Jackie's Website
National Main Street Center
Main Street Eureka Springs

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson dives deep into the critical issue of compassion fatigue and secondary traumatic stress among program volunteers. These frontline heroes play vital roles in tutoring, hospice, crisis support and more, but without proper training, boundaries, and support, they risk burnout and emotional harm.

Tobi shares six practical ways nonprofit leaders can use to support volunteer wellness, from boundary-setting to debriefing practices and resilience training.

Full show notes: 178. 6 Ways to Help Program Volunteers Avoid Compassion Fatigue

Program Volunteers - Episode Highlights

[00:25] - What is Compassion Fatigue?
[05:20] - Recognizing the Signs
[09:15] - Emotional, Cognitive, and Physical Symptoms
[12:57] - Behavioral Changes and Deeper Shifts
[15:00] - Strategy #1: Set and Maintain Professional Boundaries
[16:11] - Strategy #2: Clear Policies on Client Boundaries
[22:15] - Strategy #3: Regular Debrief and Reflection Opportunities
[26:26] - Strategy #4: Ongoing Skills and Resilience Training
[27:24] - Strategy #5: Access to Emotional Support and Resources
[29:40] - Strategy #6: Watch for Stress and Offer Respite Breaks
[32:22] - Final Thoughts

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Management Fundamentals Live!
Volunteer Nation Episode #035: 6 Ways to Prevent Burnout in Nonprofits

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson dives into the 7 common rookie mistakes non-profits make when managing volunteers and shares practical strategies to help volunteer managers reduce stress and rediscover the joy in their work.

Tobi highlights the power of maintaining a positive mindset, setting clear boundaries, and focusing on community-building over paperwork. She also shares actionable tips for creating effective systems for delegation, engaging episodic volunteers for long-term impact, and prioritizing warm, relationship-driven recruitment strategies.

Whether you’re a seasoned volunteer manager or just starting out, this episode is packed with insights to make volunteer management more effective and more enjoyable.

Full show notes: 177.Manage Volunteers Like a Pro: 7 Rookie Mistakes and How to Avoid Them

Manage Volunteers - Episode Highlights

[03:45] - Rookie Mistake #1: Not Minding Your Mindset
[07:53] - Rookie Mistake #2: The Department of One Mentality
[13:00] - Rookie Mistake #3: Choosing Paperwork Over People
[16:39] - Rookie Mistake #4: Not Building a Community Before Asking for Volunteers
[22:41] - Rookie Mistake #5: Not Setting Clear Boundaries
[26:39] - Rookie Mistake #6: Focusing on Cold vs. Warm Recruitment
[28:27] - Rookie Mistake #7: Not Building and Documenting Clear Systems

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Management Fundamentals Live!
Volunteer Nation Episode #003: Moving From a Scarcity Mindset to Abundance
Volunteer Nation Episode #168: Note to Nonprofit Execs – Supporting Volunteers is Everyone’s Job
Volunteer Nation Episode #164: Moving from Volunteer Compliance to Building Your Nonprofit Community
Volunteer Nation Episode #002: How to Recruit Volunteers by Building a Following First
Volunteer Nation Episode #126: 8 Ways to Empower, Not Rescue Nonprofit Employees & Volunteers
Volunteer Nation Episode #86: Converting Episodic Volunteers into Long-term Supporters
Volunteer Nation Episode #046: Save Time with Better Volunteer Management Systems
ChatGPT (great for developing volunteer policies and procedures)

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson discusses the importance of strategic volunteer appreciation. Moving beyond traditional gifts and certificates, she explores how to recognize and value volunteers in ways that are meaningful and aligned with core human needs and organizational goals.

Tobi provides 12 innovative appreciation ideas categorized into meeting volunteer needs for safety, connection, and purpose, and aligning with organizational goals such as program quality, DEIJ, and donor engagement. You'll learn how to create impactful and heartfelt recognition that sustains both volunteers and the mission of their organizations!

Full show notes: 176. Beyond Pizza Parties: Innovative Appreciation Ideas for Volunteers

Appreciation Ideas for Volunteers - Episode Highlights

[02:00] - Why Recognition Must Go Beyond Trinkets
[06:00] - Aligning recognition with Organizational Goals
[14:10] - Aligning Appreciation with Organizational Goals
[15:00] - Mission Awareness: Mission Ambassador Awards
[16:00] - Recognition as a Change Management Strategy
[17:00] - Program Quality Champions: Rewarding Volunteer-driven Improvements
[18:00] - DEIJ Leadership Spotlights: Inclusivity & Serving Diverse Communities
[19:00] - Growth Catalysts: Celebrating Expansion & Innovation
[20:00] - Data Heroes: Connecting Volunteer Data to Grants, Funding, and Impact
[23:00] - Why Random Giveaways and Trinkets Don’t Work
[24:30 - The Bottom Line: Strategic, Meaningful Recognition

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #024: The Best Volunteer Recognition is a Well-Run Program
Volunteer Nation Episode #169: How to Meet 3 Core Volunteer Needs Right from the Start

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson dives into why it’s time to move beyond traditional volunteer metrics like hours logged and retention rates. She unpacks the difference between outputs and outcomes, sharing practical examples and actionable strategies for measuring and showcasing the true impact volunteers have on communities and organizations.

Tobi explains how tracking outcomes can inspire volunteers, improve program quality, strengthen recruitment messaging, guide strategic decisions, and demonstrate real value to stakeholders. You’ll also learn how to create visual graphics to communicate these outcomes!

Full show notes: 175. Outputs vs Outcomes: Why Counting Hours Isn’t Enough

Outputs vs Outcomes - Episode Highlights

[02:47] - Proving Volunteer Impact
[03:37] - Key Metrics to Track
[06:14] - The Importance of Outcome Metrics
[09:41] - Communicating Impact Effectively
[13:58] - Why Volunteer Outcomes Matter
[13:58] - Why Volunteer Outcomes Are Essential
[18:36] - Communicating Volunteer Impact
[22:24] - Improving Program Quality with Outcomes
[25:40] - Strengthening Recruitment Messaging
[28:42] - Supporting Strategic Decision Making
[31:53] - Creating Visual Impact Graphics

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #135: How to Use Video Storytelling to Connect with Aaron Walton and Emmanuel LeGrair

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson shares expert tips on how to craft volunteer emails that truly connect and convert. From attention-grabbing subject lines to warm, welcoming salutations and easy-to-read content, Tobi breaks down the key elements that make emails more engaging and effective.

You’ll learn why personalization matters, how to structure your emails for maximum impact, and the small details, like a creative sign-off or a compelling P.S. that can make a big difference. Plus, Tobi offers practical strategies like A/B testing your subject lines, using email tools for smarter communication, and ditching the dull bureaucratic tone that turns readers off.

Whether you're trying to recruit new volunteers or keep your current team engaged, this episode will help you write emails that get opened, read, and acted on.

Full show notes: 174. Write Volunteer Emails Volunteers Actually Read (and Love)

Volunteer Emails - Episode Highlights

[01:00] - The Importance of Volunteer Emails
[02:53] - Crafting Effective Subject Lines
[06:29] - Creating Friendly Salutations
[08:13] - Writing Readable Body Copy
[15:20] - Creative Closings and the Power of PS

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #173 - Is Your Volunteer Website Turning People Away?
Subject Line Checker
Use AI to Improve Emails

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson shares valuable insights on how nonprofits can improve volunteer websites to attract and engage more volunteers effectively. Addressing common issues such as unclear value propositions, excessive choice options, stock imagery, and poor mobile experiences, Tobi discusses practical strategies to create a compelling and user-friendly volunteer hub.

She emphasizes the importance of clear calls to action, authentic visuals, social proof, and urgency to convert visitors into active volunteers. With actionable tips and a focus on modern user behavior, this episode serves as a comprehensive guide to optimizing nonprofit websites for better volunteer recruitment!

Full show notes: 173. Is Your Volunteer Website Turning People Away?

Volunteer Website - Episode Highlights

[01:04] - The Importance of Volunteer Websites
[02:42] - Adapting to Modern Content Consumption
[04:33] - Creating Effective Volunteer Hub Pages
[09:14] - Common Issues with Volunteer Websites
[15:52] - Improving Volunteer Website Conversions
[26:21] - Social Proof and Trust Signals
[28:59] - Creating Urgency and Clear Navigation
[34:13] - Ensuring a Good User Experience
[39:41] - Final Tips

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Google Analytics
Hotjar
ScoreApp
Volunteer Nation Episode #5: 8 Ways Your Nonprofit Website is Failing to Attract Volunteers
Volunteer Nation Episode #59 – 6 Must Have Strategies to Recruit Volunteers Using Your Website
Volunteer Nation Episode #20: How to Design Irresistible Online Volunteer Opportunities

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Do you find it uncomfortable giving feedback to volunteers? You're not alone!

In this episode of Volunteer Nation, Tobi Johnson walks you through how to deliver clear, confident feedback to your volunteers in a way that fosters growth, maintains trust, and avoids discomfort. Whether it's reinforcing great behavior or correcting issues, Tobi shares real examples and practical scripts you can start using right away.

You'll learn the difference between corrective, confirming, and the coercive feedback you should avoid at all costs. Plus, Tobi explains how a little preparation and a whole lot of clarity can make all the difference in your volunteer management!

Full show notes: 172. How to Give Clear Volunteer Feedback with Confidence

Volunteer Feedback - Episode Highlights

[01:00] – Why Feedback Feels So Hard
[03:20] – Corrective Feedback: What It Is and How to Use It
[07:30] – Confirming Feedback: The Power of Positivity
[14:00] – The Feedback to Avoid: Coercive Feedback
[20:00] –How Coercion Damages Culture
[22:30] – Better Alternatives to Coercive Feedback
[23:50] – Final Thoughts: Giving Feedback with Confidence

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #168: Note to Nonprofit Execs – Supporting Volunteers is Everyone’s Job
Volunteer Nation Episode #171: Practical Community Building Tips for Your Volunteer Team
Volunteer Nation Episode #140 - Volunteer Performance Issues - How to (Finally) Have that Chat!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson dives into the heart of what makes a volunteer team truly thrive: community. Drawing from both personal experience and well-established sociological principles, Tobi explores five essential pillars that foster a sense of belonging and connection among volunteers and between volunteers and staff.

This episode is a must-listen for volunteer leaders who want to create a more collaborative, motivated, and mission-driven team. Whether you're just getting started or looking to reinvigorate your program, you’ll walk away with simple, actionable steps to strengthen your community and boost engagement.

Full show notes: 171. Practical Community Building Tips for Your Volunteer Team

Community Building - Episode Highlights

[04:36] - The Importance of Community in Volunteer Organizations
[05:31] - Five Pillars of Community Building
[07:23] - Pillar 1: Membership
[10:01] - Pillar 2: Influence
[12:35] - Pillar 3: Integration and Fulfillment of Needs
[14:37] - Break and Resource Promotion
[17:46] - Pillar 4: Shared Emotional Connection
[22:13] - Pillar 5: Shared Responsibility and Commitment

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #168: Note to Nonprofit Execs – Supporting Volunteers is Everyone’s Job
Volunteer Nation Episode #164: Moving from Volunteer Compliance to Building Your Nonprofit Community
Episode #138: Building Community in an Uncertain (and Sometimes Scary) World
Episode #027: Secrets to Building a Sense of Community with Volunteers
McMillan, D. W., & Chavis, D. M. (1986). Sense of community: A definition and theory. Journal of Community Psychology, 14(1), 6–23

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson dives into the key findings from the Giving USA 2025 report and uncovers the powerful link between volunteerism and philanthropy. Tobi explores how individual donors and volunteer leaders are shaping the future of nonprofit fundraising, and why community support has never been more essential.

Whether you're a nonprofit leader, volunteer coordinator, or board member, you'll walk away with actionable tips for harnessing the power of volunteers to boost giving and deepen your organization’s impact.

Full show notes: 170.My Top Takeaways from Giving USA 2025

Giving USA - Episode Highlights

[01:36] - Introduction to Philanthropy and Volunteerism
[03:07] - Key Insights from the Giving USA 2025 Report
[06:17] - Deep Dive into Philanthropy Data
[10:44] - Volunteerism's Role in Philanthropy
[24:10] - Engaging Younger Generations in Philanthropy
[28:06] - Breaking Down Silos for Better Community Engagement

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #71: Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland
Volunteer Nation Episode #158: Nonprofit Capacity Building with the Community Foundation for a greater Richmond
Volunteer Nation Episode #60: Giving Circles and Collective Philanthropy with Sara Lomelin
Volunteer Nation Episode #163: New Research from Points of Light with Jennifer Sirangelo
VolunteerPro Blog, 5 Surprising Myths About Volunteers and Donors
Giving USA 2025

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson dives into the essential human needs that drive a meaningful and rewarding volunteer experience—safety, connection, and purpose.

Tobi explores how creating a predictable, emotionally safe environment lays the foundation for trust. She explains why fostering strong peer connections is just as crucial as delivering information, and how helping volunteers see the direct impact of their efforts brings deeper meaning to their service.

Full show notes: 169. How to Meet 3 Core Volunteer Needs Right from the Start

Volunteer Needs - Episode Highlights

[03:03] - The Emotional Needs of Volunteers
[06:21] - Core Human Needs: Safety, Connection, and Meaning
[10:54] - Meeting Volunteer’s Safety
[18:36] - Meeting Volunteer’s Connection
[24:07] - Meeting Volunteer’s Meaning

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #166: Train Volunteers with This Simple 4-Step Framework
Volunteer Nation Podcast Episode #111: New Volunteer Orientation: What to Include, What to Leave Out

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson addresses a persistent and deeply rooted challenge in the nonprofit sector: the lack of buy-in and active support for volunteers across entire organizations—not just within volunteer departments. Drawing from the VolunteerPro Impact Lab seminar and a decade of data from the Volunteer Management Progress Report, Tobi urges nonprofit executives to reframe volunteer support as a staff performance issue, not a matter of personal "buy-in."

She shares practical strategies for building a culture where volunteers are valued, supported, and integrated throughout all levels of an organization. If your nonprofit depends on volunteer talent, this episode is essential listening.

Full show notes: 168.Note to Nonprofit Execs - Supporting Volunteers is Everyone's Job

Supporting Volunteers - Episode Highlights

[02:00] - Why most staff don’t see volunteer support as part of their role
[08:00] - The systemic issues behind poor staff engagement with volunteers
[12:00] - Why the issue isn’t just buy-in—it’s employee performance
[14:00] - The need for clear expectations and accountability from leadership
[15:00] - The 4 pillars of employee performance
[19:00] - The power of mindset: choosing abundance over scarcity
[21:00] - Leadership responsibilities for building a volunteer-inclusive culture
[22:00] - The invisibility of volunteerism in strategic conversations

Helpful Links

VolunteerPro Impact Lab
Volunteer Management Progress Report
Volunteer Nation Episode #133 – My Secrets to Building Buy In & Reducing Resistance to Change
Volunteer Nation Episode #009: Helping Nonprofit Employees See the Value of Volunteers

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson is joined by Sam Fankuchen, founder and CEO of Golden, about how nonprofit organizations can stay resilient and keep civic engagement alive amid uncertainty, disasters, and radical funding cuts.

They discuss current stresses in the nonprofit sector, particularly around funding uncertainties, and share practical tips for organizations to pivot and adapt their missions to serve community needs effectively. Sam introduces Golden's $500 million in-kind donation of software to support volunteer management and highlights the importance of using technology to streamline operations, engage volunteers, and meet today's evolving demands.

Full show notes: 167. Keeping Civic Engagement Alive Despite Funding Cuts with Sam Fankuchen

Civic Engagement - Episode Highlights

[06:18] – Sam’s powerful 9/11 story and what catalyzed his civic journey
[13:00] – Early barriers to volunteering as a teen
[16:55] – Discovery of social entrepreneurship at Stanford
[20:28] – What volunteering really is, beyond traditional definitions
[24:22] – Global volunteerism, SDGs, and why civic action still matters
[33:45] – Strategy pivot: How to pursue your mission in uncertain times
[43:15] – Golden’s $500M in-kind software donation
[47:10] – A 3-step framework for mission pivots
[51:38] – The ripple effect of funding changes on the entire ecosystem
[56:20] – How to better align your volunteer model with community need
[1:03:25] – What makes a great volunteer experience (and what Gen Z expects)
[1:09:15] – Three tips for tech-resistant organisations

Helpful Links

Volunteer Management Progress Report
VolunteerPro Blog Post: Teen Volunteering: How to Actually Engage Young People
Volunteer Nation Episode #165: New Research from Points of Light with Jennifer Sirangelo
Volunteer Nation Episode #116: New Ways of Thinking About Volunteer Data & Tech with Chris Martin
Chronicle of Philanthropy’s Nonprofit Layoff Tracker
Charity Navigator List of Charities Impacted by USAID Cuts
United Nation Sustainable Development Goals
Golden
Find Sam on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson shares a simple yet powerful four-step framework to help you train volunteers more effectively. Drawing on decades of experience in instructional design and facilitation, Tobi breaks down what makes training truly impactful and what to avoid.

Whether you're building a new training from scratch or refreshing your current approach, this episode will help you streamline your process, boost volunteer confidence, and focus on what really matters: preparing volunteers to take meaningful action.

Full show notes: 166. Train Volunteers with This Simple 4-Step Framework

Train Volunteers - Episode Highlights

[01:19] – Tobi’s Experience as a Trainer
[03:41] – Why Volunteer Training Often Misses the Mark
[04:33] – Before You Begin Training: Ask This Question
[06:01] – Three Types of Performance Gaps
[13:19] – Tobi’s 4-Step Volunteer Training Framework

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #012: Training Volunteers What I Wish I’d Known
[FREE] Volunteer Skills & Training Feedback Form

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson is joined by Allyson Ferrari, Director of Connections at Lighthouse for the Blind and Visually Impaired, to explore how organizations can make volunteering more inclusive and accessible.

Together, they dive into practical strategies for building, growing, and scaling volunteer talent by designing opportunities that welcome people with disabilities. From addressing legal and logistical challenges to embracing neurodiversity and co-creating roles with volunteers themselves, this conversation offers actionable insights for any organization looking to diversify and strengthen their volunteer base.

Whether you're just starting out or looking to improve your current practices, this episode is packed with inspiration and tools to make volunteering more welcoming for everyone.

Full show notes: 165.Let's Make Volunteering Accessible for All with Allyson Ferrari

Accessible Volunteering - Episode Highlights

[03:03] - Allyson's Nonprofit Journey
[05:04] - The Value of Liberal Arts in Nonprofits
[09:00] - Defining Accessible Volunteering
[16:34] - Legal Aspects of Accessibility
[28:27] - Pairing People with Complementary Skills
[29:36] - Empowerment Through Disability Identity
[30:48] - Recognizing Unconscious Bias in Organizations
[32:39] - Practical Tips for Accessible Volunteering
[35:08] - Engaging People with Disabilities as Co-Creators
[40:40] - Creating Accessible Volunteer Opportunities
[49:03] - Supporting Neurodiverse Volunteers

Helpful Links

Volunteer Management Progress Report
Volunteer Nation Episode #Episode #124: Equity Tools for Nonprofits Volunteerism with Faiza Venzant
Crip Camp Movie
Info on US Section 504 of the US of the Rehabilitation Act of 1973
Info on the Americans with Disabilities Act (ADA)
LightHouse for the Blind SF
Find Allyson on LinkedIn
Contact Allyson
Volunteer for LightHouse for the Blind SF

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson unpacks a powerful mindset shift in the nonprofit world: moving beyond volunteer compliance and toward building a thriving volunteer community.

Tobi explores the delicate balance between ensuring accountability and fostering genuine connection, trust, and shared purpose among your volunteers. Through real-world insights and practical examples, she contrasts the limiting effects of compliance-heavy approaches with the energizing impact of community-focused strategies.

You’ll discover how overemphasis on rules can dampen enthusiasm and engagement, while leading with mission, mutual respect, and collaboration can boost volunteer retention, motivation, and teamwork.

Full show notes: 164. Moving from Volunteer Compliance to Building Your Nonprofit Community

Nonprofit Community - Episode Highlights

[01:04] - Shifting Paradigms: Compliance vs. Community
[03:27] - Exploring Volunteer Compliance
[05:04] - Defining Community in Volunteerism
[06:27] - Comparing Compliance and Community Approaches
[09:08] - Impact on Volunteer Experience
[14:35] - Balancing Compliance and Community
[20:52] - Practical Tips for Building Your Nonprofit Community

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #162 - The #1 Secret to Deep Volunteer Participation
Volunteer Nation Episode #127: Volunteer Centric, Community Centric, Organization Centric: What’s the Difference?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson sits down with Jennifer Sirangelo, President & CEO of Points of Light, to explore why volunteerism is not just a “nice to have”, it’s a necessity.

Jennifer shares her inspiring journey into the nonprofit world and offers a behind-the-scenes look at Points of Light’s mission to position volunteer management as essential infrastructure. Together, they unpack key insights from the groundbreaking report From Nice to Necessary, which outlines the urgent need for increased investment in volunteer engagement.

If you're a nonprofit leader, volunteer coordinator, or advocate for civic engagement, this episode will leave you energized and equipped to make the case for stronger volunteer systems.

Full show notes: 163. New Research from Points of Light with Jennifer Sirangelo

Points of Light - Episode Highlights

[03:01] - Jennifer’s Nonprofit Journey
[05:47] - The Importance of Volunteerism and Civic Engagement
[08:36] - Challenges and Opportunities in Volunteer Management
[09:08] - The State of Volunteering Today
[20:07] - The Hidden Costs of Volunteer Engagement
[24:37] - Discussing Healthcare Access and Volunteer Management
[26:02] - Theory of Change in Volunteering
[27:41] - Challenges in Measuring Volunteer Impact
[29:32] - Research and Data in Volunteerism
[33:35] - Engaging Funders in Volunteerism
[34:55] - Addressing Volunteer Infrastructure
[38:44] - Digital Marketing and Volunteer Recruitment
[43:42] - Supervisory Ratios and Staffing

Helpful Links

Volunteer Management Progress Report
Volunteer Nation Episode #047: The State of Volunteer Engagement with Dr. Sue Kahl and Nathan Dietz
Volunteer Nation Episode #71: Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland
Volunteer Nation Episode #158: Nonprofit Capacity Building with the Community Foundation for a greater Richmond
Volunteer Nation Episode #81: How Vol Services & Nonprofit Marketers Can Work Together with Kivi Leroux Miller
Points of Light, From Nice to Necessary: Unleashing the Impact of Volunteering Through Transformative Investment
Contact Points of Light
Find Jennifer on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson dives into one of the most powerful, yet often overlooked, tools for volunteer engagement: human connection. Tobi reminds us that it's not tech tools or training manuals that drive true engagement, it's trust, belonging, and meaningful relationships.

Tobi unpacks why emotional closeness matters in volunteerism and shares six practical ways to cultivate connection, from hosting informal social gatherings to designing team-based roles, co-creating shared identity, and even rethinking your forms and onboarding processes.

You’ll also hear personal reflections and actionable tips to help you upgrade your volunteer program and create a more connected, motivated, and mission-aligned community!

Full show notes: 162.The #1 Secret to Deep Volunteer Participation

Volunteer Participation - Episode Highlights

[01:32] - The Secret to Deep Volunteer Participation
[05:00] - Why Connection Matters
[07:00] - A Message for High-Achievers
[09:00] - What Does Connection Really Mean?
[15:00] - Connection Beyond Face-to-Face
[17:00] - Host Regular Social Gatherings
[19:45] - Team-Based Assignments
[21:45] - Facilitate Storytelling
[26:00] - Create a Shared Identity
[28:00] - Facilitate Debrief Sessions
[32:00] - Refine Paperwork & Processes (The surprising one!)

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #138 - Building Community in an Uncertain (and Sometimes Scary) World

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this powerful follow-up episode of The Volunteer Nation Podcast, Tobi Johnson continues her insightful conversation with Jenni Field, diving deeper into the leadership principles that drive meaningful change, especially for those managing volunteers.

Together, they unpack the nuanced differences between authenticity and vulnerability in leadership, highlighting how empathy, flexibility, and consistent action can earn trust and credibility with both volunteers and colleagues.

Tobi and Jenni also offer guidance on recognizing signs of credibility challenges and what to do about them. Whether you're a seasoned leader or new to volunteer management, this episode is full of practical wisdom you can use right away.

Full show notes: 161. Leadership Principles for Sparking Change – Part 2 with Jenni Field

Leadership Principles - Episode Highlights

[01:50] - Authenticity vs. Vulnerability in Leadership
[05:40] - The Importance of Being Genuine
[11:51] - Diagnosing Credibility Issues in Organizations
[14:35] - Navigating Challenges in Inclusivity and Belonging
[19:58] - Volunteer Managers: Gaining Buy-In and Credibility
[22:53] - Building Credibility and Respect
[25:02] - Strategic Planning for Volunteer Engagement
[26:43] - Addressing Challenges in Volunteer Management
[32:05] - Empathy and Flexibility in Volunteer Leadership

Helpful Links

VolunteerPro Impact Lab
2025 Volunteer Management Progress Report – The Recruitment Edition
Volunteer Nation Podcast Episode #84: Building an Inclusive Culture at Your Volunteer Organization with Advita Patel
Edleman Trust Barometer 2025
The Fish Rots from the Head: The Crisis in Our Boardrooms: Developing the Crucial Skills of the Competent Director
Find Jenni on LinkedIn
Find Jenni on Instagram
Jenni's Website
Buy Jenni’s Book
Take the Credibility Gap Assessment: How credible are you?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

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In this episode of Volunteer Nation, Tobi Johnson sits down with leadership and communications expert Jenni Field for an insightful conversation about what it really takes to lead with credibility in the nonprofit world.

Jenni shares practical, research-backed strategies for building trust, fostering supportive team cultures, and leading with clarity—especially during times of change. Drawing from her extensive experience and her latest book, she unpacks how values-driven leadership can guide organizations through uncertainty and strengthen internal culture.

This is part one of a two-part series you won’t want to miss!

Full show notes: 160. Leadership Principles for Sparking Change – Part 1 with Jenni Field

Leadership Principles - Episode Highlights

[01:42] - Leadership and Influence with Jenni Field
[05:56] - The Importance of Trust and Credibility
[14:22] - Navigating Trust Challenges in Nonprofits
[18:08] - The Role of Credibility in Volunteer Recruitment
[23:17] - Eight Practices of Credible Leadership
[24:26] - Diagnosing Training Program Failures
[25:47] - The Importance of Visionary and Supportive Practices
[34:56] - The Role of Values in Leadership and Culture
[42:23] - Practical Tips for Volunteer Managers

Helpful Links

VolunteerPro Impact Lab
2025 Volunteer Management Progress Report – The Recruitment Edition
Volunteer Nation Podcast Episode #84: Building an Inclusive Culture at Your Volunteer Organization with Advita Patel
Edleman Trust Barometer 2025
The Fish Rots from the Head: The Crisis in Our Boardrooms: Developing the Crucial Skills of the Competent Director
Find Jenni on LinkedIn
Find Jenni on Instagram
Jenni's Website
Buy Jenni’s Book
Take the Credibility Gap Assessment: How credible are you?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

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In this episode of the Volunteer Nation Podcast, Tobi Johnson breaks down exactly what it takes to hire a future proof volunteer coordinator who can lead with confidence and adaptability. Given how vital this role is in representing your organization and engaging your volunteers, hiring the right person matters more than ever!

Tobi walks you through 8 essential steps to build a strong hiring foundation. From understanding volunteer coordination best practices and deciding if the position should be paid or volunteer, to writing a compelling job description and offering a fair wage. She also dives into how to assess both credentials and those often-overlooked people and paperwork skills.

You’ll also learn why emotional intelligence, clear boundaries, and smart use of technology are game changers in this role. If you’re looking to build a thriving volunteer program, this episode is your go-to guide for hiring a future-proof leader who’s ready to grow with your mission.

Full show notes: 159. How to Hire a Future Proof Volunteer Coordinator

Volunteer Coordinator - Episode Highlights

[00:50] - The Importance of Hiring a Future-Proof Volunteer Coordinator
[03:38] - Understanding Job Titles and Definitions
[07:48] - Why Future-Proofing Matters
[12:21] - Eight Steps to Hiring Success
[31:08] - The Role of Credentials and Emotional Intelligence
[39:08] - Supporting Your New Hire
[44:01] - Free Hiring Guide

Helpful Links

VolunteerPro Impact Lab
Volunteer Management Progress Report
Volunteer Nation Episode #93: The 5 Phases of Successful Volunteer Coordination
Volunteer Nation Episode #96: Volunteer Work or Staff Position How to Decide
Volunteer Nation Episode #026: Hiring? What to Include in Your Volunteer Coordinator Job Description
Volunteer Nation Episode #119: Volunteer Manager Salary & Career Paths with Megan Vixie
Volunteer Nation Episode #055: How to Get Your CVA Credential with Faiza Venzant
Volunteer Nation Episode #67: How to Set Up a New Volunteer Coordinator for Success
Volunteer Nation Episode #145: Build Your Program with the NEW VolunteerPro Volunteer Impact Lab!
FREE Hiring Guide - How to Hire a Kick A** Volunteer Manager

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, host Tobi Johnson sits down with Diana Villarreal and Gail Cavallaro from the Community Foundation for greater Richmond to explore how strategic volunteer engagement is shaping the future of nonprofits.

Diana and Gail share the foundation’s mission and walk us through its inspiring history, along with the wide range of programs designed to support nonprofit growth at every level—from individuals to entire networks.

Whether you're a nonprofit leader, volunteer manager, or simply passionate about community building, this episode offers valuable insights into what’s possible when philanthropy and volunteerism work hand in hand!

Full show notes: 158. Nonprofit Capacity Building with the Community Foundation for a greater Richmond

Nonprofit Capacity Building - Episode Highlights

[00:32] - Introduction to Today's Topic: Nonprofit Capacity Building
[03:12] - Meet the Guests: Community Foundation for Greater Richmond
[04:51] - The Importance of Volunteerism
[13:00] - About the Community Foundation for Greater Richmond
[21:07] - Programs and Strategies for Volunteer Engagement
[29:10] - Educating Volunteers for Maximum Impact
[32:30] - The Give Back Guide and Civic Circle
[36:17] - Organic Program Development
[37:51] - Community Foundation's Impact and Collaboration
[40:18] - Hybrid Model for Volunteer Management
[44:03] - Course Design and Implementation
[55:26] - Tips for Implementing Volunteer Programs

Helpful Links

Volunteer Management Progress Report
VolunteerPro Impact Lab
Volunteer Nation Episode #071: Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland
Community Foundation for a greater Richmond Website
Community Foundation for a greater Richmond Volunteer Center CFengage
Community Foundation for a greater Richmond LinkedIn
Community Foundation for a greater Richmond Facebook
Community Foundation for a greater Richmond Instagram
CFengage Facebook
CFengage Instagram
Final Gail on LinkedIn
Find Diana on LinkedIn
Email - civic@cfrichmond.org

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, Tobi Johnson challenges the status quo of traditional volunteer position descriptions. She explores why the standard, task-heavy approach often falls flat and shares how a simple shift in language and structure can dramatically improve volunteer recruitment.

Tobi introduces creative alternatives—like adding impact statements, showcasing team values, and sharing volunteer testimonials—that speak to both the hearts and minds of prospective volunteers. You'll also hear practical, easy-to-implement tips, such as renaming your descriptions to "Volunteer Opportunities" and reframing responsibilities as meaningful accomplishments.

If you’re looking to attract more passionate and committed volunteers, this episode is packed with fresh ideas to help you do just that.

Full show notes: 157. A Fresh Take on Volunteer Position Descriptions

Volunteer Position Descriptions - Episode Highlights

[00:29] - Reevaluating Volunteer Position Descriptions
[01:03] - Challenges in Volunteer Recruitment
[02:04] - Traditional Volunteer Position Descriptions
[05:20] - Fresh Take on Volunteer Position Descriptions
[10:27] - Aligning Volunteer Descriptions with Volunteer Needs
[14:05] - Do This, Not That: Revamping Volunteer Descriptions

Helpful Links

VolunteerPro™ Impact Lab
2025 Volunteer Management Progress Report – The Recruitment Edition
Volunteer Nation Episode #019: Improve the Volunteer Experience with a Journey Map
Volunteer Nation Episode #146 - Expanding Volunteer Jobs to Be Done at Your Nonprofit
Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson invites Dr. Rob Lion onto the show to discuss people-first leadership and fostering stronger collaboration between paid staff and volunteers. Dr. Rob Lion is a professor, consultant, and principal of Black River Performance Management, who shares expert insights on creating a human-centric organizational culture. Together, they explore key strategies for effective communication, trust-building, and conflict resolution—essential elements for nurturing a supportive and engaged team.

The conversation also highlights actionable steps that volunteer coordinators can take to enhance volunteer engagement and make a lasting impact from their position. By focusing on leadership strategies that prioritize people, organizations can create an environment where both employees and volunteers feel valued and motivated. Whether you're a leader, coordinator, or simply passionate about volunteerism, this episode offers practical tips to help drive meaningful change through strategic leadership.

Full show notes: 156. People-first Leadership & Strengthening Teams with Dr. Rob Lion

People-first Leadership - Episode Highlights

[03:42] - Diving into People First Leadership with Dr. Rob
[03:57] - Dr. Rob's Journey and Insights
[18:07] - Challenges and Solutions in People First Leadership
[38:02] - Developing an Operations Plan for Volunteer Teams
[38:21] - The Importance of Making Meaning in Volunteering
[39:22] - Challenges in Job Descriptions and Hiring Processes
[40:18] - Integrating Volunteer Frameworks into Practice
[44:24] - Addressing Volunteer Coordinator Challenges
[46:02] - Building Relationships and Trust
[55:32] - Handling Conflicts Between Volunteers and Staff
[01:01:32] - The Role of Socialization in Volunteer Programs
[01:06:19] - People First Leadership and Community Building

Helpful Links

VolunteerPro Impact Lab
2025 Volunteer Management Progress Report – The Recruitment Edition
Volunteer Nation Podcast Episode #121: Intuitive Leadership in Volunteer Coordination with Fran Horwich
Volunteer Nation Podcast Episode #022: My Fave 6 Nonprofit Leadership and Management Wins
Volunteer Nation Podcast Episode #017: My Top 12 Nonprofit Leadership Tips Learned the Hard Way
Volunteer Nation Podcast Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides
Black River Performance Management
Find Rob on LinkedIn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, host Tobi Johnson dives deep into the ethical and fair treatment of volunteers. She introduces the Volunteer Bill of Rights, outlining ten essential rights every volunteer should have, from being valued and trained to working in a safe environment.

But rights are only part of the equation. Tobi also explores ten key responsibilities volunteers should uphold, such as committing to the organization’s mission and respecting boundaries. This insightful conversation highlights the importance of mutual respect and accountability, aiming to build a positive, inclusive, and productive volunteer culture. Don’t miss this continuation of Part One, where Tobi tackled volunteer bias, and the complexities of the term entitled volunteer.

Full show notes: 155. Entitled or Exploited? Part 2 Volunteer Responsibilities AND Rights

Volunteer Bias - Episode Highlights

[00:27] - Entitled or Exploited: Volunteer Bias Recap
[04:42] - Volunteer Rights and Responsibilities Overview
[09:02] - 10 Fundamental Expectations and Protections Volunteers Should Have
[17:49] - Additional Rights Related to Staff Interaction
[28:45] - Volunteer Responsibilities: A Two-Way Street

Helpful Links

VolunteerPro Impact Lab
Volunteer Management Progress Report – The Recruitment Edition
Volunteer Nation Episode #154: Entitled or Exploited? Part 1 Volunteer Bias in Organizations
Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides
Volunteer Nation Episode #108: Definition of a Volunteer – Why It Matters to Be Precise
Volunteer Nation Episode #129: Paid or Volunteer Role? A Simple Checklist

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi discusses the concept of volunteer bias in organizations, focusing on the theme, Entitled or Exploited. Using data from the Volunteer Management Progress Report, Tobi highlights issues such as volunteer retention, respect, and organizational challenges.

She also delves into the implications of labeling volunteers as 'entitled' and introduces the concept of volunteer exploitation with real-world examples and emphasizes the importance of ethical leadership and boundary setting in volunteer engagement, urging organizations to introspect on their practices.

Full show notes: 154. Entitled or Exploited? Part 1 - Volunteer Bias in Organizations

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi welcomes Michele Wiesner, Director of Capacity Building at Hire Heroes USA onto the show! Michele discusses her extensive experience in volunteer engagement and career development, particularly her role in developing a robust volunteer program at Hire Heroes.

The pair cover a range of topics, including the importance of volunteerism, strategies for recruitment and retention, and insights on how nonprofits can scale their impact through capacity building. Michele also shares valuable leadership tips and advice for nonprofit professionals seeking to strengthen their organizations. Listen in to learn how to create a sustainable and impactful volunteer program and get inspired by Michele's journey and practical wisdom.

Full show notes: 153. Building Nonprofit Capacity at Hire Heroes with Michele Wiesner

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi draws insights from the Volunteer Management Progress Report and discusses the perennial challenges in engaging volunteers, particularly respect and buy-in from leadership. She highlights the importance of power sharing, diverse community engagement activities, and the skill sets needed for successful community collaborations.

Tobi also shares practical tips from listening forums and advocacy campaigns to digital engagement and strategic planning, that can transform your organization’s relationship with its community. This episode is perfect for executive directors and program leaders looking for actionable strategies to build meaningful, lasting partnerships!

Full show notes: 152. What Every Nonprofit Executive Should Know About Community Engagement

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson is joined by Alice Glenn, President of the Association of Junior Leagues International (AJLI). Tobi and Alice delve into innovative approaches to nonprofit membership and volunteer engagement, particularly within associations, chapters, and membership-based nonprofits.

Alice shares insights into developing volunteer leadership pipelines and modernizing governance models. She emphasizes the importance of aligning volunteer experiences with personal skill development and community impact.

They also explore the crucial role of advocacy and cross-sector partnerships in addressing community needs, highlighting practical strategies for effective volunteer-fueled advocacy, and share guidance on how to attract and retain committed volunteers while adapting to contemporary challenges.

Full show notes: 151. Reimagining Nonprofit Membership & Volunteer Engagement with Alice Glenn

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi focuses on nonprofit advocacy, emphasizing the importance of advocacy in uncertain times. Tobi outlines a detailed six-step plan to launch a community-based advocacy program, tailored for organizations that rely on volunteer and community support.

She discusses the importance of defining goals, recruiting and training the right volunteers, providing necessary tools and resources, and recognizing and retaining advocates. Tobi also shares the EPIC communications framework from Results.org and encourages nonprofits to take decisive steps to educate and mobilize their communities for advocacy, ensuring their vital role in society is sustained and funded.

Full show notes: 150. Launch a Community-based Advocacy Program in Six Steps

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, host Tobi Johnson provides an in-depth discussion on nonprofit advocacy strategies. Tobi talks about the immediate need for nonprofit advocacy and shares five key strategies to effectively engage in advocacy efforts. These strategies include public awareness and education, media and digital advocacy, grassroots mobilization, engaging policymakers without lobbying, and legal and policy advocacy.

The episode emphasizes the importance of involving volunteers in advocacy efforts and provides practical tips on how to engage and train volunteers as advocates!

Full show notes: 149.Nonprofit Advocacy Strategies – A Checklist

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi addresses the critical need for nonprofits to engage in advocacy, especially amidst current uncertainties like federal funding chaos. She explains how advocacy's role has diminished over the past 20 years and stresses the importance of nonprofit sectors educating legislators, constituents, and communities about their work.

Offering a basic understanding of nonprofit advocacy versus lobbying, Tobi provides actionable steps and dispels myths around these activities. The episode also highlights the power of engaging volunteers in advocacy and introduces the 2025 Volunteer Management Progress Report. Aimed at encouraging nonprofits to take confident advocacy actions, this episode sets the stage for a deeper dive into advocacy tactics in upcoming episodes!

Full show notes: 148.Nonprofit Advocacy 101 – Yes You Can!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi discusses the key volunteer recruitment trends from the 2025 Volunteer Management Progress Report. She explores the major challenges non-profit organizations face in recruiting and retaining volunteers, such as time constraints, lack of support, and alignment issues between volunteer roles and community interests.

Tobi also emphasizes the importance of tracking marketing metrics to double down on successful tactics and offers insights on how organizations can improve their volunteer engagement efforts!

Full show notes: 147. Volunteer Recruitment Trends from Our New Report

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi dives into the art of expanding volunteer roles within nonprofits. Inspired by a recent workshop, she breaks down the essential steps to designing an effective volunteer program that truly meets organizational needs.

From setting clear volunteer goals to brainstorming new roles, aligning with volunteer interests, and collaborating with colleagues, Tobi shares a practical, step-by-step approach to unlocking the full potential of volunteer talent.

Full show notes: 146. Expanding Volunteer Jobs to Be Done at Your Nonprofit

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi introduces the newly rebranded VolunteerPro Impact Lab, a community dedicated to supporting volunteer-driven organizations in their program development and assessment.

Tobi discusses the enhancements and features of the platform, including the Volunteer Strategy Success Path model, assessment tools, and various training and coaching resources aimed at helping organizations build, grow, and scale their volunteer programs effectively. She also shares insights into strategic visioning, program development, recruitment, retention, and leadership phases crucial for successful volunteer engagement!

Full show notes: 145. Build Your Program with the NEW VolunteerPro Volunteer Impact Lab!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi is joined by the Founder of the Collective Good, Britt Hogue. The pair discuss the importance of bringing a collectivist spirit to nonpartisan volunteer work, especially in divisive politics.

Britt shares her experience in organizing intergenerational conversations, and provides practical strategies for managing volunteer conflict, encouraging proactive community building, and integrating collective approaches into volunteer engagement. The discussion emphasizes the value of creating meaningful connections among volunteers and investing in relationship-building to enhance organizational resilience and impact.

Full show notes: 144.Bringing a Collectivist Spirit to Nonpartisan Volunteer Work with Britt Hogue

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In the first episode of 2025, Tobi shares her insights on developing an impactful volunteer recruitment flyer. She discusses common problems, such as lack of audience targeting, incomplete journey planning, and ineffective distribution strategies.

Tobi provides practical tips for creating flyers that resonate with specific audiences, plan the entire volunteer journey, and enhance personal connection through trained outreach teams. You’ll also learn about essential flyer content, including goals, impact statements, and the application process, to ensure a cohesive and engaging volunteer recruitment strategy!

Full show notes: 143. 3 Big Problems with Your Volunteer Recruitment Flyer

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this holiday-themed episode of The Volunteer Nation Podcast, host Tobi Johnson shares the top 6 Volunteer Nation Podcast episodes from 2024! Themes include transitioning from doer to nonprofit leader, transforming volunteer leadership, successful volunteer coordination, effective volunteer management, boosting volunteer signups, and volunteer retention strategies.

As we come to the end of the year, we want to say thank you for tuning in and continuing to support us. Wishing you all the very best for 2025!

Full show notes: 142. Our Top 6 Volunteer Nation Podcast Episodes from 2024

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi shares 8 practical ways to build capacity with volunteer teams. These include leadership development, community engagement, program development and evaluation, and technology and data management, among others.

Tobi also offers advice on setting up and managing volunteer teams, from using advisory groups to building data and reporting teams. The episode aims to help volunteer leaders maximize their organization's impact by effectively engaging and managing volunteer teams!

Full show notes: 141. 8 Ways to Build Capacity with Volunteer Teams

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi discusses practical strategies for addressing volunteer performance issues. She introduces a structured approach called the 'Great Communications Model' and emphasizes the importance of setting clear boundaries, using authority correctly, and maintaining focus on organizational mission.

This episode also includes tips for handling difficult dialogues and ensuring accountability, making it an essential guide for volunteer leaders!

Full show notes: 140. Volunteer Performance Issues – How to (Finally) Have that Chat!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi unpacks volunteer retention issues using a real-life case study from a Reddit post titled 'I'm never volunteering for a food bank ever again.' Tobi reads the post in its entirety and offers a detailed analysis based on research and expert insights.

Key points include the importance of person-task fit, managerial treatment, organizational support, and psychological contract theory. The episode also touches on the broader implications of poor volunteer experiences and offers practical strategies for improving volunteer satisfaction and retention!

Full show notes: 139. Unpacking Volunteer Retention Issues: A Case Study

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson shares an insightful discussion from a recent VolunteerPro membership coaching call. The episode dives deep into ways to create safe, inclusive spaces for volunteers, particularly in uncertain times marked by social and political divisions.

Tobi emphasizes the importance of building community and acknowledging the non-profit sector's expertise in this area. She highlights how reinforcing norms, establishing rituals, and offering spaces for emotional debriefing can foster a sense of safety and belonging. The episode also includes bonus tips from members on celebrating positive team culture, acknowledging strides in inclusivity, and staying mission focused.

Full show notes: 138.Building Community in an Uncertain (and Sometimes Scary) World

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson celebrates the 10th anniversary of the Volunteer Management Progress Report survey. Tobi reflects on the evolution of the survey over the past decade and its significant contributions to the field of volunteer management.

This year's theme focuses on volunteer recruitment, aiming to gather detailed data on effective tactics and challenges. Tobi also details the survey development process and emphasizes the importance of participation for generating valuable insights!

Full show notes: 137. Volunteer Stats, Trends, and Benchmarks We're Researching Right Now

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the concept of neighboring and its importance in building and sustaining volunteer programs with guest, Breauna Dorelus.

They explore the idea of neighboring as a verb and its role in countering societal divisiveness, fostering community involvement, and ensuring the sustainability of nonprofits. Breauna shares her insights on dismantling harmful volunteer practices and emphasizes the need for community engagement and the reimagination of volunteerism. The pair also address the nuances of navigating identities in outreach work, the necessity of holding space for community feedback, and the importance of reprioritizing community-centered approaches in volunteer management.

Full show notes: 136.Getting Back to Neighboring with Breauna Dorelus

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson delves into the potent potential of video storytelling in nonprofit and volunteer sectors. Joined by video storytelling experts Aaron Walton and Emmanuel LeGrair, this discussion focuses on how video can emotionally engage viewers, share compelling stories, and ultimately drive volunteer recruitment and donor engagement.

They share practical tips for getting started with minimal resources, the importance of authentic storytelling, and key factors to consider when hiring professional production services. They also emphasize the importance of community and innovation in nonprofit work. Tune in for actionable insights on leveraging video to its fullest in your volunteer programs!

Full show notes: 135. How to Use Video Storytelling to Connect with Aaron Walton and Emmanuel LeGrair

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi explores the importance of annual planning for volunteer services and shares personal experiences of the challenges faced when a plan is absent. Tobi outlines eight common mistakes made during annual planning, such as building a to-do list of tactics rather than a strategic plan, not articulating a clear vision, failing to involve key stakeholders, and not celebrating wins.

She also provides practical advice and remedies for each mistake, emphasizing the need for simplicity, accountability, stakeholder involvement, and sufficient resource allocation!

Full show notes: 134. 8 Annual Planning Mistakes & How to Avoid Them

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson delves into her secrets to building buy in and reducing resistance to change within nonprofit organizations. Drawing on her extensive 25-year background in the nonprofit sector, Tobi delivers actionable insights and techniques for leaders of volunteers and nonprofit professionals facing implementation challenges.

The episode covers the significance of involving stakeholders in decision-making, the power of maintaining strong leadership relationships, and the necessity of a written plan as the 'language of leadership.’ Tobi shares practical stories and examples, explores the role of safety protocols, metrics, and process simplification, and offers strategies to foster a culture of continuous improvement!

Full show notes: 133. My Secrets to Building Buy In & Reducing Resistance to Change

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In the second part of this interview, Tobi discusses the implementation and future of Australia’s National Strategy for Volunteering with Zac Reimers and Sarah Wilson. They cover key challenges such as adapting to post-COVID realities, managing inflation, and addressing volunteer management issues like funding and recruitment.

The discussion highlights the importance of inclusivity, cross-sector collaboration, and strategic planning. Detailed action plans and governance frameworks are examined, along with the significance of volunteer leadership and community engagement.

Full show notes: 132. Volunteerism in Australia Part 2 - A National Strategy with Zac Reimers and Sarah Wilson

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Zac Reimers and Sarah Wilson onto the show to talk about volunteerism in Australia, focusing on the development and implementation of Australia's National Strategy.

Zac and Sarah share insights on the volunteer ecosystem, challenges faced by volunteer-involving organizations, and the significance of the newly developed national strategy. They emphasize the importance of a cohesive approach, involving all stakeholders, backed by comprehensive research. This strategy is designed to inspire other nations by showcasing a collaborative effort to strengthen volunteer support and engagement!

Full show notes: 131. Volunteerism in Australia Part 1 - A National Strategy with Zac Reimers and Sarah Wilson

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson provides practical advice on how to build a strategic volunteer plan for 2025. As we approach Q4 of 2024, Tobi discusses the importance of aligning volunteer activities with organizational goals and the need for a clear, concise plan to navigate common challenges like recruitment, retention, and resource allocation.

She outlines a three-step planning framework (Ready, Set, Go) and emphasizes the benefits of having a strategic volunteer plan, which includes improved alignment, efficiency, resource management, and impact. Tobi also introduces the upcoming Vision Week, a bootcamp designed to help organizations develop their volunteer engagement strategy in just five days! Join the waitlist here.

Full show notes: 130. How to Build a Volunteer Plan for 2025

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi provides a thorough guide on distinguishing between paid and volunteer roles within nonprofit organizations. Tobi offers a simple checklist and key considerations involving legal implications, labor laws, and tax aspects. She also touches on sustainability, efficiency, and the integration of volunteers into organizational frameworks, advocating a balanced approach to distributing tasks and avoiding burnout!

Full show notes: 129. Paid or Volunteer Role? A Simple Checklist

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi invites William Henry onto the podcast to discuss the critical yet often overlooked topic of insurance for volunteers. They delve into the need-to-have and nice-to-have insurance policies for nonprofit organizations that engage volunteers.

The discussion touches on general liability, auto liability, and professional liability insurance, as well as specific volunteer coverage and the importance of due diligence. William also shares practical tips on maintaining a safe environment for volunteers and comprehensively addresses common misconceptions about the Federal Volunteer Protection Act. This episode is essential for volunteer coordinators and nonprofit leaders looking to ensure robust risk management practices!

Full show notes: 128. Insurance for Volunteers - Do You Need It? with William Henry

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi delves into the different approaches to volunteer engagement: volunteer-centric, community-centric, and organization-centric. Tobi provides insights on the significance of each approach, their benefits, and challenges, while sharing practical tips for balancing these orientations within nonprofit organizations.

Through analyzing search trends, real-world examples, and thought exercises, this episode aims to help nonprofits create an effective strategy for engaging and retaining volunteers, ensuring community involvement, and maintaining organizational sustainability!

Full show notes: 127. Volunteer Centric, Community Centric, Organization Centric: What's the Difference?

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For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi shares the 8 ways to empower, not rescue nonprofit employees and volunteers. She discusses the importance of coaching skills for nonprofit professionals who work with volunteers, highlighting key lessons and frameworks that help improve performance.

Tobi outlines how nonprofit organizations can effectively support their teams without resorting to 'rescuing' them, enabling real growth and transformation by focusing on fostering accountability, reframing mindsets, and enhancing leadership skills.

Full show notes: 126. 8 Ways to Empower, Not Rescue Nonprofit Employees & Volunteers

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For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson invites strategic communications and marketing counselor, Amira Barger for an enlightening discussion on diversity and women in the workplace. They explore the unique challenges faced by women, the role of organizations in addressing systemic inequities, and the importance of advocacy and taking up space.

Amira shares her personal journey and experiences, offering practical advice for empowerment and the value of diverse perspectives in driving innovation and inclusive leadership. They also touch on volunteer management, burnout, the positive disruption necessary for social change, and strategies for creating a more equitable and supportive work environment.

Full show notes: 125. Diversity & Women in the Workplace: Claim You Space with Amira Barger

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For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson invites Faiza Venzant onto the show to discuss equity tools for nonprofits volunteerism. They highlight the ADEVI project and the Equity to Action Toolkit, which has been designed to integrate more inclusivity and equity into volunteer programs.

Faiza shares insights from her work and personal journey, including her upbringing and professional experiences that shaped her commitment to diversity and equity. The pair also discuss the importance of understanding volunteer demographics and the need for organizations to actively create inclusive environments.

Full show notes: 124. Equity Tools for Nonprofits Volunteerism with Faiza Venzant

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Samantha Barlow onto the show to talk about new research on the benefits of volunteering. They delve into the benefits for both volunteers and communities, the evolving role of volunteers, and the success of Human Appeal's volunteer program.

Key talking points include community volunteering, emotional satisfaction, professional development, and the innovative use of technology. Samantha also shares insights from Human Appeal's recent study and their strategies for volunteer appreciation and engagement!

Full show notes: 123. New Research on the Benefits of Volunteering with Samantha Barlow

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Ruth Leonard back onto the show and delve into rethinking community involvement, specifically talking about the key themes from Ruth's book, Volunteer Involvement: An Introduction to Theory and Practice.

The pair explore critical reflections on volunteerism, the importance of redefining volunteer engagement, and practical insights for fostering and managing volunteer relationships. The conversation covers the evolving role of volunteers, barriers to engagement, and the impact of volunteer actions on communities.

Full show notes: 122. Rethinking Community Involvement with Ruth Leonard

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Fran Horwich onto the show to discuss intuitive leadership in volunteer coordination. Fran shares stories from her extensive experience, emphasizing the importance of understanding volunteers' personal motivations and the necessity of professional boundary setting.

The pair also provide practical tips for integrating intuitive leadership into volunteer programs, balancing data with gut feelings, and ultimately enhancing teamwork, morale, and community connection. Whether you're a seasoned volunteer coordinator or new to volunteer management, this conversation offers valuable insights into the human side of leading volunteer talent.
Full show notes: 121. Intuitive Leadership in Volunteer Coordination with Fran Horwich

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson shares 10 volunteer interview questions for a perfect match to ensure a good fit between the volunteers and the organization's roles, tasks, and mission.

She emphasizes the significance of understanding volunteers' motivations, skills, and values to enhance retention and create an enjoyable volunteering experience. Tobi also highlights the benefits of conducting tours, making interviews conversational, and how you can involve volunteers in the process!

Full show notes: 120. 10 Volunteer Interview Questions for a Perfect Match

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, host Tobi Johnson interviews Megan Vixie, Chief Engagement Officer at Beach Cities Health District, about volunteer manager salary levels and career paths. They discuss the importance of volunteerism, Megan's journey in volunteer engagement, and the professional career pathway survey conducted by the Association for Leaders in Volunteer Engagement (AL!VE).

The pair explore strategies for negotiating salaries and benefits, the importance of professional development, the creation of a job leveling document to advocate for volunteer engagement professionals, as well as highlighting actionable insights for both volunteer managers and organizational leaders.

Full show notes: 119.Volunteer Manager Salary & Career Paths with Megan Vixie

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi shares eight practical ways to make volunteering experiences much easier! She addresses the post-pandemic challenges of re-engaging volunteers and emphasizes the need for convenience and efficiency.

Tobi covers topics such as running a more efficient program, improving contact methods, offering baby steps for new volunteers, and incorporating surprise and delight elements to keep volunteers engaged and satisfied. This episode provides actionable insights to reduce barriers and improve volunteer retention for your non-profit organization!

Full show notes: 118. 8 Ways to Make Volunteering Experiences Much Easier

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi offers a unique format as she travels to England to present a workshop with the Association of Volunteer Managers, sponsored by Team Kinetic. The workshop, titled 'Beyond the Big Help Out: How to Recruit Your Volunteer Dream Team with a Solid Plan for Action,' focuses on volunteer recruitment, creating volunteer personas, and effective messaging strategies.

Tobi shares insights from participants and hosts a debrief session with Ruth Leonard and Rob Jackson. Key discussions include the universality of volunteer management challenges, the importance of people-focused approaches over processes, and leveraging modern marketing strategies to boost volunteer engagement.

Full show notes: 117.Beyond the Big Help Out with Ruth Leonard & Rob Jackson

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, host Tobi Johnson is in Manchester, England, speaking with Chris Martin from TeamKinetic. They explore new ways of thinking about volunteer data and tech, covering topics such as the role of AI, open data, reusable personal credentials, and techniques for efficiently tracking volunteer hours.
Chris shares his journey from being a physical education teacher to becoming a tech entrepreneur, detailing how TeamKinetic aims to simplify volunteering through innovative technologies. The discussion highlights the need for the volunteer sector to adopt advanced technologies to streamline volunteer engagement and encourage seamless participation, as well as TeamKinetic’s service model and their commitment to social good.
Full show notes: 116.New Ways of Thinking About Volunteer Data & Tech with Chris Martin

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, host Tobi Johnson offers a comprehensive guide on planning successful volunteer events. Tobi shares her insights and favorite tips on how to organize events that engage and bond volunteers, making them feel valued and connected.

Drawing from her experiences attending various events and conferences, she emphasizes the importance of in-person gatherings, setting clear goals, providing great food, and creating a sense of belonging. The episode also covers practical advice on inclusivity, effective invitations, event logistics, entertainment, and evaluating the success of your events. Tune in for actionable strategies to make your volunteer events truly memorable!

Full show notes: 115 - Your Quick Guide to Amazing Volunteer Events

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the findings from the Volunteer Management Progress Report. This is part two of a two-part series focusing on volunteerism statistics for 2024, offering insights on the internal support within organizations for those leading volunteers.

Tobi highlights the importance of leadership support, the challenges faced by volunteer managers, and the correlation between leadership backing and volunteer manager job satisfaction and retention. The episode emphasizes the need for a pro-volunteer culture to boost organizational sustainability and community engagement.

Full show notes: 114 - Volunteerism Statistics for 2024: Insights from Our Latest Research - Part 2

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, host Tobi Johnson delves into volunteerism statistics for 2024, sharing insights from the latest Volunteer Management Progress Report. Tobi discusses the impact of the COVID-19 pandemic on volunteer capacity, the challenges of recruitment and retention, and provides a detailed look at trends in active volunteer numbers and volunteer hours.

Additionally, Tobi highlights the importance of understanding organizational goals and progress in volunteer engagement, offering a comprehensive analysis of the current state of volunteerism. Key findings include the average number of active volunteers, monthly volunteer hours, the role of volunteer coordinators, and the need for evolving volunteer engagement strategies to address ongoing challenges in the sector to better manage their volunteer programs.

Full show notes: 113. Volunteerism Statistics for 2024: Insights from Our Latest Research - Part 1

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson delves into the undervalued yet powerful tactic of running effective volunteer Q&A sessions. Tobi discusses the goals of a good Q&A, including making volunteers feel heard, offering relevant information, and gathering valuable insights.

She provides practical tips for conducting high-impact Q&A sessions, such as leaving your ego at the door, setting aside ample time, showing empathy, and telling stories. She also highlights when to build Q&A sessions into your volunteer programs and various formats they can take. This episode aims to help organizations engage deeply with their volunteers and enhance their overall experience!

Full show notes: Episode 112. How to Run a Value-Packed Volunteer Q&A

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson delves into the vital topic of new volunteer orientation. Tobi offers detailed insights on what to include and what to avoid, ensuring a successful onboarding process that fosters long-term commitment.

She emphasizes the importance of addressing both informational and emotional needs of volunteers, integrating confidence-building activities, socialization opportunities, and inspirational storytelling. Tobi also shares practical tips on avoiding common training pitfalls like information overload and stresses the importance of making confident, unapologetic asks.

Full show notes: Episode 111. New Volunteer Orientation: What to Include, What to Leave Out

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi explores the use of psychographics over demographics in volunteer recruitment, emphasizing the importance of understanding prospective volunteers' beliefs, values, interests, and attitudes to create more effective marketing strategies.
Tobi shares personal anecdotes to illustrate the power of targeted advertising, drawing parallels to recruiting volunteers who align with an organization's cause, and guides you through creating volunteer personas based on psychographics to improve recruitment appeals.
Full show notes: Episode 110. Using Psychographics to Improve Your Volunteer Recruitment Appeals

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, host Tobi Johnson discusses the widespread issue of scarcity mentality within the nonprofit sector and how it limits organizations' ability to grow and engage volunteers effectively.

Tobi emphasizes that this mentality leads organizations to focus on constraints rather than opportunities, hindering investment in volunteers and the infrastructure supporting them. She highlights the importance of viewing spending on volunteer programs as an investment, rather than a cost and shares practical tips on shifting mindset, calling out scarcity when it appears, and ensuring organizations provide sufficient support and resources for volunteers in your non-profit.

Full show notes: Episode 109. When a Scarcity Mentality Becomes a Habit

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson delves into the nuanced and often overlooked topic of clearly defining a volunteer and why it matters to be precise. Tobi shares insights into the definitions provided by various authoritative bodies like the Department of Labor in the U.S., the United Nations, and the implications for nonprofits in handling volunteers according to labor laws and tax regulations.

She also advises non-profit organizations to consult with labor lawyers and CPAs for legal and tax advice to ensure they remain compliant while fostering a healthy, transparent, and respectful environment for all forms of contributors. Tobi shares her top suggestions for how your non-profit can clearly define volunteer roles, the importance of distinguishing between different types of workers, and the strategic communication necessary to maintain clarity and trust.

Full show notes: Episode 108. Definition of a Volunteer - Why It Matters to Be Precise

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson celebrates National Volunteer Week 2024, and shares insights into the history and significance of volunteerism! Tobi also highlights the challenges facing the nonprofit sector, including a decline in donor contributions, a labor shortage crisis impacting mission delivery, and decreased volunteer rates.

Tobi emphasizes the promise and impact of an engaged community in supporting nonprofits, how the nonprofit sector can innovate volunteer engagement and the power that volunteerism has on our communities.

Full show notes: Episode 107. Celebrating National Volunteer Week 2024!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson shares insightful tips on how to create smarter volunteer program assessments, without the need for expensive external consultants. Tobi discusses the importance of learning from assessments to grow volunteer programs and shares her step-by-step plan for performing a DIY program audit.
Tobi also discusses the importance of learning from assessments to grow volunteer programs and shares her step-by-step plan for performing a volunteer program assessment, discussing how to involve your volunteers, the talking points to include and much more.

Full show notes: Episode 106. Smarter Volunteer Program Assessment

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi explores the seven habits that make volunteer managers highly effective, inspired by Stephen Covey's famous book 'The Seven Habits of Highly Effective People.'

Tobi emphasizes the importance of mindset, setting healthy boundaries, strategic thinking, knowing your numbers, sharing the workload, dedicating time to work on your program, and continuously learning and growing. The episode is packed with insights and tips on how volunteer managers can improve their leadership skills and effectively support their organizations and volunteers!

Full show notes: Episode 105.7 Habits of Highly Effective Volunteer Managers

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the importance of providing a wow volunteer experience. She emphasizes that beyond traditional methods of appreciation, designing a well-run program plays a crucial role in volunteer satisfaction.
Tobi also shares a personal story to illustrate the impact of outstanding service and introduces the 'WOW' acronym to break down the components of a great volunteer experience: Warm, Optimistic, and Well-designed. It’s an insightful discussion that shows you how you can create memorable and exceptional volunteer experience for your organization!
Full show notes: Episode 104. The WOW! Volunteer Experience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation podcast, Tobi Johnson discusses how you can create win-win community service projects, and delves into the different types of community service, outlining effective strategies for designing quality projects, and maintaining good relationships with referring organizations.

Tobi discusses the nuances of managing community service projects, particularly those that are court ordered, the ethical considerations and practical aspects of integrating such projects into volunteer programs, emphasizing the importance of creating a win-win scenario for both the organization and participants.

Full show notes: Episode 103. Win-Win Community Service Projects

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi shares the 3 keys to an irresistible volunteer offer. Tobi highlights the need for organizations to align with the anticipatory and excited headspace of new volunteers, emphasizing the importance of adding to their experience rather than dampening it.

Tobi stresses why organizations should be shifting their perspective from organization-centric to volunteer-centric approaches, underlining the transactional, relational, and transformational nature of volunteering and how matching expectations on all fronts can lead to successful volunteer engagement.

Full show notes: 102. 3 Keys to an Irresistible Volunteer Offer

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Pam Kappelides onto the show to talk about the power of psychological contracts and its critical importance in understanding and managing volunteer expectations within organizations.

Their discussion uncovers how mismatches between volunteer expectations and their actual experiences can lead to early volunteer turnover and affect volunteer retention; practical tips for organizations to address and prevent breaches in psychological contracts, as well as how organizations can approach volunteer recruitment and more!

Full show notes: 101. Tap the Power of Psychological Contracts with Pam Kappelides

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In the 100th episode of the Volunteer Nation podcast, Tobi Johnson takes a moment to reflect on the journey of creating 100 episodes since its start on April 11, 2022. To celebrate, Tobi revisits some of the past episodes, offering insights and highlights for new and long-time listeners alike.

This milestone episode includes a special countdown of the top 10 most downloaded episodes, covering a range of topics such as volunteer engagement, recruitment strategies, and innovative models in volunteerism research.

Tobi shares key learnings and the impact these discussions have had on volunteering communities, emphasizing the role of volunteerism in fostering connections and community growth. The episode also serves as an invitation for listeners to share their favorite episodes and topics they found most intriguing, fostering a communal spirit of learning and improvement in volunteerism.

Thank you for your continued support and here's to many more episodes of the Volunteer Nation podcast!

Full show notes: 100. Fan Faves from 100 Volunteer Nation Episodes

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation, Tobi discusses how non-profit organizations can utilize psychology for volunteer retention strategies. She explains the importance of using positive social proof and emotive communication to encourage volunteers to keep coming back.

Tobi emphasizes the need to light up the brain by generating emotions, using clear contrast imagery, visually stimulating content, and focusing on beginnings and endings. She also highlights the two key mistakes organizations make when it comes to volunteer retention.

Full show notes: Episode 99. Volunteer Retention Strategies - Two Big Mistakes – Part 1

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the crucial need for organizations to meet the needs of their volunteers in order to sustain their operations. Tobi addresses the common issue of dwindling volunteer engagement, exacerbated by the pandemic, warning that if change is not embraced, organizations risk losing even more momentum and volunteers.

Within this episode, Tobi also proposes seven pivotal mindset shifts in volunteer management and how adopting these shifts will enable your organization to better align with the expectations of volunteers and provide an effective, meaningful, supportive environment leading to increased volunteer retention and improved mission fulfillment.
Full show notes: Episode 98. How to Meet Volunteer Needs with 7 Solid Pivots

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, host Tobi interviews global change management expert Martin J. Cowling. They discuss the transformative shifts happening in volunteer management, and the need for 21st-century organizations to rethink their approach to volunteers.

Martin shares his insights on how organizations can better leverage their volunteer talent by selling the impact of volunteering, reconstructing roles for wider engagement, maximizing flexibility, and embracing diversity. He highlights the importance of measuring the impact of volunteering on the individual, the organization, and the community, and calls for a change in the language and outreach methods used to engage potential volunteers. It's an extremely insightful conversation, tune in now!
Full show notes: 97. Transforming How We Lead Volunteers with Martin J Cowling

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi discusses how organizations can decide whether a role should be a volunteer, or paid position. She discusses the key differences between volunteer work and paid roles in areas such as legal definitions, pay structures, motivations, behavior, roles, expertise and identity.

Tobi also emphasizes that the decision must be strategic and respectful to the volunteers, and how roles involving high-risk scenarios or handling of sensitive information may be better suited for paid staff, than volunteers. Tune in to find out how you can ensure you make the right decision when it comes to determining roles within your organization!

Full show notes: 96. Volunteer Work or Staff Position? How to Decide!

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the podcast, Tobi shares six tactical strategies to boost volunteer signups. These strategies involve diagnosing what's currently working and what's not, increasing the number of personal asks, tracking and radically decreasing response time.

Tobi also delves into paid advertising and public service announcements to garner attention, utilizing website pop-ups and banners, and making presentations in places frequented by potential volunteers. Listen to the full episode to find out how you can immediately boost volunteer signups and how to use your volunteer persona to understand your ideal volunteer profile!
Full show notes: 95. 6 Ways to Immediately Boost Volunteer Signups

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi is joined by Patricia Gentry, who is the strategy advisor at VolunteerPro. They discuss the importance of moving from in-program work to strategic planning, focusing on the wider vision, the need to shift mindsets, and why building relationships, creating accountability, and cultivating self-reflection are key for leadership.
Tobi and Patricia also debate the pitfalls of imposter syndrome, rescuer mentality and why we should be celebrating our wins more often. The discussion wraps up on the topic of shifting from digital 1.0. to digital 2.0 and why embracing emerging trends and honing leadership skills plays a significant role in successful nonprofit management. Tune in to find out how you can make the shift from doer to nonprofit leader!
Full show notes: 94. How to Make the Shift from Doer to Nonprofit Leader with Patricia Gentry

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi examines the mode of operating a successful volunteer initiative. Highlighting the struggle to rebuild volunteer strength amid the pandemic, Tobi elaborates on the five phases that Volunteer Pro teaches: Envisioning the Future, Building the Foundation, Growing Engagement, Sustaining Involvement, and Scaling Leadership.

Tobi explains these strategies in detail, stressing the importance of a comprehensive volunteer strategy that involves not just paperwork but people too. She emphasizes the centrality of having a system to ensure clarity and standardization. Tune in to find out what the 5 phases are and how you can implement them!

Full show notes: 93. The 5 Phases of Successful Volunteer Coordination

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi is joined by special guest Dr. Chris Lambert, CEO of Life Remodeled. Together, they dive into the transformative power of volunteerism, by working with communities, not for communities. They explore the grassroots to grass tops approach, sharing power, and educating volunteers about systemic root causes of community challenges.

The episode delves into the approaches of Life Remodeled to engage of thousands of volunteers in meaningful, sustainable ways through their six-day community revitalization project and beyond. Chris also shares insights from his book, "Next Level Nonprofit," and the principles it outlines for nonprofit excellence. Tune in for a thought-provoking and insightful discussion on mobilizing volunteers and building bridges across divides.

Full show notes: 92. How to Mobilize Volunteers by the Thousands with Dr. Chris Lambert

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

It’s that time of the year, when people are setting goals and aspirations for the new year. In the spirit of intention setting and renewal, host Tobi Johnson shares some New Years resolution ideas for nonprofits in this episode, specifically about how they can better engage the community in their good works.

From cultivating gratitude and setting healthy boundaries to enhancing wellness and personal growth, this episode is packed with actionable insights to kick-start your nonprofit's success in 2024. Her insights will inspire you to lead your nonprofit organization with intention. We hope this episode inspires you. Happy New Year!

Full show notes: 091. 6 New Years Resolution Ideas for Nonprofits

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, guest Kristina Joy Carlson and host Tobi Johnson share valuable insights on improving volunteer experiences through the power of the KIND method. From navigating turbulent times to cultivating deep commitment even in conflict, they offer practical strategies for nonprofit success and creating meaningful connections with volunteers and donors.

Their conversation also highlighted the potential for volunteers and donors to connect and contribute to causes that resonate with their values. Volunteers provide a meeting ground where people from diverse backgrounds come together for common causes, transcending political and social divisions. If you’re passionate about building exceptional volunteer experiences, boosting your fundraising results, and creating positive change, this episode is a must-listen!

Full show notes: 090. Improving Volunteer Experiences & Raising More Funds with Kristina Carlson

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Looking for fresh volunteer recruitment ideas? Look no further. In this episode, Volunteer Nation host Tobi Johnson provides practical tips and big ideas to attract and retain volunteers, drawing from volunteer experiences and the current landscape of volunteerism as reflected in comments of a recent Washington Post article.

Tobi also addresses the systemic issues in volunteerism, such as organizational inefficiency, lack of appreciation, and the need for skilled leadership. He shares valuable insights on improving website content and usability to better engage and retain volunteers.

Full show notes: 089. Strategic Volunteer Recruitment Ideas for 2024

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi Johnson sits down with special guest Helen Tourle, a senior consultant for volunteering at the National Council for Voluntary Organizations (NCVO). Together, they delve into the history of the Time Well Spent research series and findings of the most recent study, focusing on volunteer experiences among the global majority.

The discuss key takeaways from the report, the impact of emotions on volunteers, and strategies for enhancing volunteer engagement. Join us as we uncover crucial insights for creating inclusive and fulfilling volunteer opportunities, and be prepared to be inspired to make positive changes in how you engage and support your community of volunteers.

Full show notes: 88. Research on Volunteer Participation What You Need to Know with Helen Tourle

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi reviews the history and impact of the Volunteer Management Progress Report, a global state-of-the-industry survey spanning 9 years and encompassing insights from leaders of volunteers across 36 countries.

She delves into key trends from past reports, the push for diversity, equity, and inclusion planning, correlations between resources and capacity, the increasing tech-maturity of multi-generational volunteer managers, and more. Listeners are also encouraged to participate in the 2024 survey as we explore the ever-evolving landscape of volunteer management and the vital role it plays in organizations worldwide.

Full show notes: 087. Volunteer Research: Sector Trends & Our Latest Survey

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, host Tobi Johnson talks about the challenge of retaining episodic volunteers who step up to help during the holiday season but often disappear afterwards. Tobi shares a 4-part culture of commitment formula that sets the stage for deeper levels of commitment, discusses the importance of creating a purposeful onboarding plan even for one-time volunteers, and gives strategies for delegating, leading with ease, and using storytelling to share volunteer results.

Tobi also delves into the concept of journey mapping, exploring the volunteer experience from start to finish, and poses insightful questions to help you assess and improve your volunteer strategy. Join us for an insightful discussion on how to keep episodic volunteers engaged and turn them into long-term supporters.

Full show notes: 86. Converting Episodic Volunteers into Long-term Supporters

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this Volunteer Nation host, Tobi Johnson, dives deep into the art of goal-setting. She shares practical tips and real-life examples to inspire and guide you in establishing meaningful and impactful volunteer goals for your charitable cause, membership, or movement.

The episode is a must-listen, even if you didn't attend our recent VisionWeek strategic planning bootcamp event. Remember, it's never too late to set meaningful goals for the year ahead. Regardless of whether you participated in VisionWeek or not, the insights shared in this podcast episode can provide valuable guidance and inspiration as you chart a course for volunteer success in 2024.

Full show notes: 85. BIG Volunteer Goals for 2024 – Four Examples

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Our host, Tobi, is joined by the incredible Advita Patel, an expert in internal communications and inclusive workplaces. Together, they discuss the challenges faced by the voluntary sector when it comes to building an inclusive culture and volunteer environment and unravel strategies to overcome them. From understanding knowledge gaps to fostering belonging and diversity, Tobi and Advita provide valuable insights and actionable advice for leaders and organizations looking to revolutionize their communication and create cultures of inclusion.

If you're interested in revolutionizing your organization's communication, promoting belonging, and thriving in the workplace, Advita's business, Comms Rebel, can provide valuable insights. She is also the co-founder of A Leader Like Me, empowering underrepresented women and building their confidence in the workplace.Get ready for an inspiring and thought-provoking conversation that will help you build an inclusive culture at your volunteer organization.

Full show notes: 84. Building an Inclusive Culture at Your Volunteer Organization with Advita Patel

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi and guest Alyson Gallaher dive into the world of corporate-nonprofit collaborations. They shed light on the changing dynamics of corporate partnerships, emphasizing the importance of understanding community needs and advocating for change. They discuss the significance of demonstrating impact, preparing for successful partnerships, and building lasting relationships with corporate partners for mutual benefit. Tune in as they share practical insights, discuss the value of effective volunteer experiences, and provide tips for engaging volunteers and corporate networking. Whether you're a nonprofit leader, a corporate professional, or a volunteer enthusiast, this episode will provide valuable strategies for creating impactful collaborations and maximizing the benefits for both parties involved.

Full show notes: 83. Make the Most of Corporate Partnerships with Alyson Gallaher

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

The new year brings fresh possibilities and a clean slate - what will you do with it? Not sure? In this episode, Tobi shares how to create a vision for the future, backed up by clear blueprint for success with her signature READY, SET, GOTM nonprofit strategic planning process.

She also invites listeners to ditch uncertainty and build a plan to create a clear path to the goals you seek by joining us for VisionWeek 2024 - November 13-17, 2023. You'll learn our streamlined process for creating a plan to engage volunteers in 2024 in just 5 days. She will walk you through this process in detail and you'll have time and space to network with others who are also planning their best year ever.

Full show notes: 82. Nonprofit Strategic Planning for 2024 in 3 Simple Steps

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, sits down with Kivi Leroux Miller, an expert in nonprofit marketing to discuss the importance of collaboration between volunteer services and nonprofit marketers, offering practical insights and tactics for fostering effective partnerships. Tobi emphasizes the crucial role of marketing in volunteer recruitment and highlights the need for collaboration between these two essential teams.

Full show notes: 81. How Vol Services & Nonprofit Marketers Can Work Together with Kivi Leroux Miller

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi provides you with an exclusive sneak peek into the key concepts and insights shared in her upcoming book for volunteer leaders. Tobi shares her personal journey and insights from years of experience in the field. The book explores the vital role volunteer leaders play in building thriving communities and the significance of their contributions to society.
Full show notes:080. A Sneak Peek of My New Book for Volunteer Leaders

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi Johnson dives deep into the world of nonprofit SEO and how it can revolutionize your volunteer recruitment efforts. SEO might sound like a foreign concept, but it plays a crucial role in ensuring that your organization can be easily found by potential volunteers on the world's most popular search engine – Google.
Full show notes:079. Nonprofit SEO: How to Get Found on Google

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi sits down with Tyler Manley, an expert in skills-based volunteering from Catchafire, to delve into the topic of finding skills-based volunteers the easy way. They discuss the power and value of skills-based volunteers, as well as the resistance organizations often face when trying to engage this type of volunteer.
Full show notes:078. Finding Skills-Based Volunteers the Easy Way with Tyler Manley

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi has a fascinating discussion on engaging communities in social change with Vichi Jagannathan. Vichi shares her personal journey and experiences in working towards social change in rural communities, specifically in eastern North Carolina.
Full show notes:077. Engaging Communities in Social Change with Vichi Jagannathan

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi engages in a thought-provoking discussion with Sandy Rees, CEO of Get Fully Funded, about innovative strategies for fundraising success. Sandy Rees is Founder and Chief Encouragement Officer of Get Fully Funded, an organization that shows small nonprofits how to raise the money they need to fully fund their budget. She makes fundraising easy, showing people practical, proven strategies along with the inspiration they need to be wildly successful.

Full show notes:076. Flipping the Script on Nonprofit Fundraising with Sandy Rees

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Tobi sits down with Julia Campbell, a seasoned expert in nonprofit marketing and communications. Together, they explore proven strategies for attracting and engaging volunteers through the power of social media.Julia shares her valuable insights gained from her experience as a fundraiser and her work helping organizations reach their volunteer recruitment goals. From framing opportunities in a positive and enthusiastic way to leveraging top-of-funnel marketing activities on social media, Julia unpacks practical techniques for success.

Full show notes:075. How to Recruit Volunteers Using Social Media with Julia Campbell

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi delve into the crucial topic of volunteer retention. As the pandemic has left many feeling tired and exhausted, people have become more selective in how they spend their time. They are searching for meaningful experiences that align with their priorities. So, how can organizations create volunteer opportunities that are resilient, healthy, and purposeful?

Full show notes: 073. Secrets to Retaining Volunteers Revealed

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi deep into the world of sports and extract valuable lessons that nonprofit leaders can apply to their organizations. Just like the US Women’s World Cup team, we explore the importance of team spirit and how it translates to success in both soccer and our nonprofit endeavors.

Full show notes: 073. Vital Lessons for Nonprofit Leaders from Women's World Cup

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi talks about the common mistakes organizations make when conducting volunteer surveys. Drawing from years of experience and the success of their own surveys, Tobi provides practical tips to help obtain valuable and actionable information from their volunteers. Surveys are a powerful tool for gathering feedback and insights from your volunteers.

Full show notes: 072. Volunteer Surveys - Are You Making These Mistakes?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi explores the fascinating world of partnering with funders to support volunteer engagement. We will learn about the critical role of capacity building for nonprofits, the importance of aligning strategic goals with volunteer roles, and the need for improved communication, marketing, recruitment, and volunteer experience to meet the expectations of today's selective volunteers. We have an engaging conversation with experts and today's guests are Jane Leighty and Betsy McFarland.

Full show notes: 071. Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the essential strategies and techniques to effectively structure and manage your volunteer program, even with limited resources. Whether you're a nonprofit executive, volunteer coordinator, or volunteer services director, this episode is packed with practical advice to help you navigate the challenges of organizing and optimizing your volunteer services.

Full show notes: 070. How to Organize a Volunteer Services Department of One

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi explore the question that lies at the heart of it all: "Why are volunteers important?" We'll delve into the crucial role volunteers play in the success and sustainability of nonprofits, how they bring invaluable support and expertise, and why they are essential for fulfilling missions and making a true impact on society.

Full show notes: 069. Why Are Volunteers Important ... or Are They?

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the art of volunteer matching and how it can transform the volunteer experience. We know how important it is for organizations to ensure that volunteers are a perfect fit in terms of mission, values, and organizational culture.

Matching volunteers goes beyond simply filling shifts; it's about finding where they will flourish, harnessing their skills and interests, and aligning them with the organization's mission and values. Matching volunteers to the right roles not only brings them joy and fulfillment but also maximizes their impact.

Full show notes: 068. Match Volunteers for Joy & Purpose

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the topic of setting up a new volunteer coordinator for success. With the challenges of engaging busy individuals who have stopped volunteering due to the pandemic, it is crucial for volunteer coordinators to focus on building relationships, recruiting new volunteers, and engaging with the community.

Full show notes: 067.How to Set Up a New Volunteer Coordinator for Success

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi interviews Lynn Margherio about the importance of partnering with corporate employee volunteer programs and how this collaboration can benefit nonprofits in terms of impact and engagement. Skilled volunteers can bring immense talent, expertise, and financial support to nonprofits. However, many nonprofits are hesitant to connect with employee volunteer programs.
Full show notes: 066.Partnering with Corporate Employee Volunteer Programs with Lynn Margherio

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, we continue to explore strategies to improve volunteer retention and satisfaction, we’re excited to dive deeper into the power of email as a communication tool. While face-to-face interactions are preferred, we understand that sometimes it’s not always possible to have that personal touch. That’s where technology, specifically email, comes in.

Full show notes: 065. Using Email to Improve Volunteer Retention – Part 2

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi dives into the world of communication strategies and explore how leveraging email can significantly improve volunteer retention. But before we get into the details, let's take a moment to understand why email remains a vital tool in today's ever-changing digital landscape.

Email offers a unique solution, allowing you to own your list of subscribers and ensuring direct communication with your volunteers. In part one of this two-part episode, we delve into the advantages of email over social media, debunk common concerns, and discuss the benefits of targeted messaging.

Full show notes: 064. Using Email to Improve Volunteer Retention – Part 1

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi had an insightful conversation with Rishma Walji on how to make better decisions. Knowing who you are, how you want to show up, and what's essential to you, is crucial in maintaining boundaries, preventing people from taking advantage of you, and ultimately making better decisions.
Rishma Walji is trained as a Naturopathic Doctor and PhD. She spent over 20 years in clinical practice helping patients make big decisions about health, hormones and family. She's currently writing a book about intentional decision making. A lot of her work is related to awareness and emotion that can either guide or mislead our life choices. She is host of the XO Conversations Podcast and a TEDx speaker.
Full show notes: 063. How to Make Better Decisions with Rishma Walji

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Volunteering is an activity that brings communities together and allows people to give back in a meaningful way. However, not all volunteer experiences are created equal. To truly make an impact, organizations must focus on creating exceptional volunteer experiences that not only benefit the organization, but also empower and motivate the volunteers.

In today's episode, Tobi discusses different strategies and ideas for improving the volunteer experience. From creating a culture of learning to valuing volunteers' lived experiences, the podcast covers a wide range of topics related to successful volunteerism.

Full show notes: 062. 10 Ways to Create an Exceptional Volunteer Experience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi discusses about training for nonprofits and how we've got it all wrong. When we do launches and promotions at VolunteerPro, we ask our audience of followers why they didn't buy. We want to know what are the barriers that our community of leaders of volunteers and volunteer driven organizations are coming up against when it comes to enrolling in something that can help them get traction and gain better results. The top four reasons on the recent result broke our hearts.
Full show notes: 061. Training for Nonprofits - How We've Got it All Wrong

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today’s episode, Tobi interviews Sara Lomelin who is an expert in Giving Circles and collective philanthropy. Here at VolunteerPro, we’re also very interested in doing that when it comes to community engagement, volunteer talent, and thinking about new ways we can engage the community in our missions, which is the most important thing right now.

Full show notes: 060– Giving Circles and Collective Philanthropy with Sara Lomelin

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi talks about how to improve your recruiting volunteers on your website. Tobi worked with many coaching clients around their volunteer recruitment strategies, and she have taken a look at many websites. So today, she's going to share all that information down to some of the most common things she saw that are missing and how can you make these changes on your website.

Volunteer recruitment letters are considered old school, and the website is the most vital asset for volunteer recruitment. Hear from Tobi how she emphasizes the importance of making improvements to the user experience of the website, making volunteering opportunities front and center and how to do it.

Full show notes: 059– 6 Must Have Strategies to Recruit Volunteers Using Your Website

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi interviews Lucas Meijs about innovative models in volunteerism research. Lucas has been writing about and researching volunteerism for three decades. The discussion revolves around the idea that articles about volunteerism often miss some of the key things and build up a certain model of thinking about volunteers and volunteerism. The focus is usually on volunteers themselves, but sometimes it is the models and ways of connecting with the community that need to be upgraded, evolved, and changed. They also touches on the impact of the pandemic on volunteer engagement and the need to find new ways of doing things.
Full show notes: 058– Innovative Models in Volunteerism Research with Lucas Meijs

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi features Dacher Keltner and discusses the compassionate instinct, bringing wonder and awe back into our lives, and becoming more resilient.

Dacher Keltner is a professor of psychology at the University of California Berkeley and the faculty director of UC Berkeley's Greater Good Science Center. He is a renowned expert in the science of human emotion, studying compassion and awe, how we express emotion, and how emotions guide our moral identities and search for meaning. His research interests also span the issues of power. He has written a new book on awe and has a podcast called "Science of Happiness" that offers practices for how to feel stronger, even when doing hard work like volunteering.

Full show notes: 057– The Compassionate Instinct & Bringing Wonder Back to Work with Dacher Keltner

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, Tobi interviews Dr. Elisabeth Clemens from University of Chicago who is an expert in how volunteerism sits and civic society sits in building our nation here in America.

Dr. Elisabeth is the William Rainey Harper Distinguished Service Professor of Sociology at the University of Chicago. Her recent awards-winning book, Civic Gifts: Voluntarism and the Making of the American Nation-State (Chicago 2020), traces the tense but powerful entanglements of benevolence and liberalism in American political development.

Full show notes: 056– The Role of Voluntarism & Volunteerism in America with Elisabeth Clemens

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Today's episode, we are talking with Faiza Venzant on how to get your Certified in Volunteer Administration credential.

Faiza Venzant, CVA is the Executive Director of the Council for Certification in Volunteer Administration. With over 20 years of leadership experience in volunteer engagement, she continues this work with a goal of centering community amongst the profession, improving equity and access to volunteerism and increasing diversity amongst professional leaders of volunteers.

Faiza discusses why it is important for volunteer leaders needs to get CVA credential and how it will help not only the current organization they belong to but also as an investment in yourself and in your career as a professional.

Full show notes: 055– How to Get Your CVA Credential with Faiza Venzant

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Today's episode, we're going to talk about National Volunteer Week 2023. Our theme is a year to be grateful. A year to be grateful, and Tobi shares some of the things she's grateful for.

Gratitude is a mindful practice that encourages us to take an abundant view of the world. In the nonprofit sector, it is quite easy to adopt a scarcity mindset and believe that there isn't enough to go around. But when we start to really think about it, there's plenty to go around. There are lots of people out there that wish to support the success of your mission. You just have to establish a connection with them.

Full show notes: 054– National Volunteer Week 2023 - A Year to Be Grateful

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In today's episode, we are going to be talking with Marianne Chance about promoting a healthy workplace culture for volunteers, not only for volunteers, but in our nonprofits in general.

Marianne Chance is the the founder of Work Warrior and she is described as a brilliant, hilarious, awesome sauce and so engaging, you'll forget to eat your snacks. Marianne has trained over 20,000 people in nearly every state and all over the world. She's recognized as one of the top trainers in America, and in 2013 she started Work Warrior, a training organization that provides manager and team trainings to companies across all states. Marianne provides professional coaching, utilization of certifications and business and entrepreneurship, spirituality, life purpose, and forgiveness.

Marian discusses her thoughts on how leaders of volunteers in nonprofit organizations may foster a healthy work environment for volunteers and paid staff alike, as well as how to inspire everyone to bring their best selves to the purpose.

Full show notes: 053– Promoting a Healthy Workplace Culture for Volunteers with Marianne Chance

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

We are pleased to discuss and bring to our audience a new research report from my friends at VolunteerMatch and how we connect hopeful and helpful data from today’s volunteers. In today’s episode, we have Darcy Hughes and Jennifer Bennett.

Jennifer is the Director of Education & Training joined VolunteerMatch to formalize and manage the organization’s volunteer engagement program. With her breadth of experience, she is well qualified to help VolunteerMatch’s community of nonprofits better recruit and engage volunteers.

Darcy is the Content & Storytelling Manager, responsible for newsletters for nonprofits and volunteers, conducting surveys, execute marketing and sponsorship campaigns, and their social media, basically all external communications to broader audiences.

We discussed what does their recent research tell us about where volunteers are at as we come out of nearly three years of a pandemic, some of the key takeaways and what does it tell us about where volunteers are at right now.

Full show notes: 052– New Volunteer Research with Jennifer Bennett and Darcy Hughes of VolunteerMatch

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

April, which is worldwide volunteer month, is set to start. I wanted to take some time to reflect on the significance of volunteering.

And I want to go way beyond the fluff. We all talk about, we're all getting together, we're working in community, we're helping our nonprofits meet their mission. These are all important things, but there is so much more power and volunteerism out there that I believe we don't often recognize, especially those of us who work in the field on a daily basis.

We usually don't give it much thought because we don't have the time. So, in this episode, I'd like to discuss ten reasons why volunteering is important.

Full show notes: 051– 10 Reasons Why Volunteerism is Important (Way Beyond the Fluff!)

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In our 50th Volunteer Nation episode, Tobi talks about how to use volunteer quotes to inspire leadership and resilience. These are the volunteer quotes we usually see in newsletter, in social media, et cetera. They're usually a little bit cliché or they've just been used overused, and they start to lose their meaning.

Tobi also what shares some of the quotes she shared with her team on her Post-It mantra. She's going to talk about what's behind them and how you can use volunteer quotes in different ways to create themes and as inspiration for larger gratitude or recognition or kudos speech.

Full show notes: 050 – How to Use Volunteer Quotes to Inspire Leadership & Resilience

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Soccer is all about moving the ball down the field as efficiently as possible and making a goal before your opponent has a chance to catch up. And if you’ve watched one particular Premier League team this year (looking at you, Chelsea!), you’ve seen them lose many opportunities to score because they hesitate and take one too many steps before taking a shot on goal (and if you’re nearby, you may have heard Tobi yelling at the television!).

Volunteers can often, unintentionally, get stuck by those same feelings of hesitation. They know they need to move toward the goal, but they’re not entirely sure of the steps to get there. So, they dribble the ball, stalling, waiting for clearer instruction on their next move from the coach or their teammates.

This is where clear volunteer management systems come into play. These procedures are the playbook by which volunteers can know, and quickly act on, the next right step to accomplish the goals that your organization has established.

Full show notes: 046-Save Time with Better Volunteer Management Systems - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

What do volunteers experience while serving at your organization? Why do volunteers want to stay? And why do some volunteers decide to leave?

In this episode, Tobi offers a closer look at how to design a more purposeful user experience for every step of your potential volunteer’s journey, and how to build a smarter volunteer retention strategy with intention and information.

Full show notes: 045-Build a Smarter Volunteer Retention Strategy - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

When we think about recruiting volunteers, too often we focus on pushing out a big appeal as many times as possible on as many platforms as possible. But…what if you could apply some strategy and creativity to the process to reach the right people for your call to action and offer more meaningful volunteer opportunities?

In this episode, Tobi offers six creative ways to recruit volunteers along with some fresh thinking around that evergreen task: volunteer recruitment.

Full show notes: 044-6 Creative Ways to Recruit Volunteers - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this year’s Volunteer Management Progress Report, both time and volunteer recruitment were top challenges for leaders of volunteers. Just imagine if you could bring more program development and recruitment assistance onboard through AmeriCorps grants and resources – how would that change your trajectory for 2023?

On this episode, we welcome expert Sharon Tewksbury-Bloom to discuss best practices for including AmeriCorps service workers in your organization’s mission, how to partner with other participating local organizations to expand your capacity, and the steps you can take when applying for AmeriCorps grants.

Full show notes: 043-How to Tap AmeriCorps Grants & Resources with Sharon Tewksbury-Bloom - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

We often think that, just because our marketing isn’t delivering the results we want, people in the community aren’t interested in our cause or volunteering in general. It’s an easy assumption to make, but the truth is that if you make even a few small changes in your approach, you can realize some big results.

In this week’s episode, Tobi looks at five big reasons why your volunteer recruitment isn’t working, and shares some fresh ideas on what to do instead.

Full show notes: 042-Why Your Volunteer Recruitment Isn't Working - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Every year the Volunteer Management Progress Report survey includes the following question: “What is your biggest challenge?”

Survey participants are allowed to share answers as short or as long as needed to express their thoughts, and responses run the gamut from brief and to-the-point like “recruitment” to compelling stories of individual struggles and courage in the face of adversity.

In this week’s episode, Tobi continues her conversation with VolunteerPro’s Marketing Manager Jamie Gaylor about the top challenges revealed by the answers to that question and offers her expert advice on how to overcome those issues effectively in the coming year.

Full show notes: 041-Volunteer Management Trends for 2023, Part 2 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Ever wondered how the results for VolPro’s annual Volunteer Management Progress Report are tabulated and analyzed? In this week’s episode, Tobi is joined by VolPro’s Marketing Manager Jamie Gaylor to discuss the behind-the-scenes effort that goes into producing this report each year, and what the results indicate for volunteer management trends in 2023.

Full show notes: 040-Volunteer Management Trends for 2023, Part 1 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Who else is excited to welcome 2023 and to say goodbye to 2022? It just feels like a fresh start and a great place to put a stake in the ground to confidently say we’re moving forward, and we’re going to build our best year yet!

Before we do that, though, Tobi takes a look back at some of the trends in volunteerism over the last few years, both pre-and post-covid, to make some predictions on where the sector is headed and what’s going to be important for leaders of volunteers in the coming year.

Full show notes: 039-Predictions and Trends in Volunteerism for 2023 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Here at VolunteerPro, our focus for 2023 is all about optimization of all our systems. We have an awesome team and great systems in place to to keep everything running smoothly, but we can always do better.

We’re using the next twelve months to find (or create) ways to fill in the gaps, look at our data, and perfect everything we do. Our big question: how can we do this better?

In this episode, Tobi challenges you with the same question: what can you do better, especially when it comes to engaging the community in your work?

To get the ball rolling, Tobi offers her suggested list of six New Year’s resolutions that all nonprofits should consider implementing as part of their 2023 strategy.

From expanding your engagement in the local community, to rethinking the roles that volunteers could play in your organization, to building coalitions with other nonprofits, this list is sure to boost your volunteer program’s impact and help your organization remain resilient and thrive, even in uncertain times.

Full show notes: 038-New Year's Resolution Ideas for Nonprofits - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Did you Know: in addition to producing two podcasts (Volunteer Nation and the Time+Talent Podcast with Jennifer Bennett), Tobi also writes a weekly nonprofit blog?

There are literally hundreds of in-depth posts, each with a wealth of information you can apply to your volunteer program. And as a holiday gift to you, Tobi is counting down the top 10 fan favorites from both the VolunteerPro and Tobi Johnson & Associates websites to get you started.

These are the posts that garnered the most attention and visits, and they’re sure to be of high value to you, too! BONUS: in addition to the blog posts themselves, Tobi also shares which ones include free templates and downloads!

Full show notes: 037-Our Top 10 Nonprofit Blog Posts of 2022 - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Your volunteer program’s KPIs are like your vital signs. Think about it – when you go to your doctor, what does the nurse do first? Check your vitals – weight, blood pressure, pulse oxygen, urinalysis, blood work.

These numbers help to quickly assess your level of wellness, and they give your medical team direction to locate problems and determine whether a treatment plan is working.

The same goes for nonprofit programs, including your volunteer engagement strategy. Knowing your nonprofit KPIs for volunteers can help you identify early issues and assess whether certain interventions are making a difference.

Full show notes: 036-5 Nonprofit KPIs Your Volunteer Program Should be Tracking - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

The last 2+ years have been undeniably challenging, and many nonprofit leaders have struggled to keep a sense of passion for their work. Even when you love what you do like Tobi, you’re not immune to the symptoms of burnout and fatigue.

First of all, what is burnout? Tobi shares a definition from the World Health Organization, and examines the three main indicators to watch out for.

Tobi also shares a great resource from Christina Maslach, one of the world’s pre-imminent researchers on burnout in the workplace. Maslach has identified five levels of people’s work experience, and this helps us understand the phenomenon with more subtlety.

Tobi shares six practical and doable steps to prevent burnout before it sets in and increase your effectiveness at work.

Most importantly, Tobi reminds you to build these burnout-busting techniques into your annual strategic plan, so you (and your team) remember to practice them on a regular basis.

Full show notes: 035-6 Ways to Prevent Burnout in Nonprofits - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Here’s a question: when you take a quick scan of the past year, how would you describe it in a word or two?

What did your 2022 feel like? What did you achieve? What did you wish you would have achieved? If you’re a mission-driven person who sets high goals for yourself, you might have used the words – disappointing, an uphill battle, confusing, chaotic, and exhausting.

Now, imagine your best outcomes for 2023 – what words would you use at the end of the year? What would you achieve? How would volunteers be involved? How would you feel about it?

This is where strategy comes into play, and in this episode Tobi shares what YOU need to build an effective nonprofit strategic plan.

Full show notes: 034-Your Nonprofit Strategic Plan for Volunteers – What to Include - Tobi Johnson & Associates

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

This week Tobi is getting real with some stories from her early days of volunteer training and some of the things she wishes she’d known back then. From the days of forgetting an extra lightbulb for the overhead projector to now, Tobi’s sharing her nine biggest early mistakes so you don’t have to make them, too.

Is Training Volunteers Always the Solution?

It’s so easy to see a problem and immediately jump into superhero trainer mode.

Executive leadership may be expecting a training seminar to quickly resolve an issue, or volunteers may not be meeting the expectations of your coworkers. Tobi reminds us to slow down and really assess the issue at hand before jumping into our next training session.

Is volunteer training the correct solution to the problem? Determining the answer to that question should come before anything else.

Training Volunteers Should Focus On...The Volunteers?

So often, trainers get into the regular routine of a presentation and focus on covering the information. However, effective training is more than just checking the boxes and hitting the marks. It’s about helping your volunteers actually learn the skills needed to do the job.

We’ve all endured a boring, generic presentation and probably couldn’t recite any information covered in those meetings. There’s an definite art to creating an engaging training presentation, and some much-needed skill in reading the room to accurately assess the unique needs of each audience.

Tobi shares some of the ways she got those things wrong in the early days, and what she’s learned along the way in how to build an extraordinary, entertaining, and effective training curriculum.

Always Keep Learning

Mistakes happen, and sometimes your volunteer training isn’t everything you wanted it to be. You wonder if people were interested, or if they got anything of value out of your stumbling words.

Find encouragement in this podcast! If you keep learning, you will continue to improve your knowledge and training skills, and you keep getting better.

Like Tobi, you’ll look back at your own Hall of Shame of early mistakes and share them (with a cringe and some laughter) to help others along the way.

Service learning can be one of those hard-to-define concepts in volunteer management, and it definitely has its own set of challenges and benefits. In this episode, Tobi welcomes guest Brian Halderman for a deep dive into what service learning is and how it can benefit your organization.

Service Learning is...

To understand how service learning can contribute to your nonprofit’s mission and goals, you first need to understand what it is and how to approach it successfully.

Tobi and Brian discuss the history of service learning along with the changing face (and names) of this field of work. Some might call it community-engaged learning, while others call it critical service learning, student service, or something else entirely.

Whatever label you use, Brian gives you some common identifying features to help define the purpose of service learning and better understand the kind of value this type of service can provide to your organization.

Service Learning - More Than Just Mandatory Volunteer Hours

Brian examines the differences between successful and unsuccessful service-learning partnerships with specific research, tips, and examples from his own experience.

He shares some effective ways on how to approach educational institutions to explore potential partnerships, and he gives practical advice on how to set realistic timelines and expectations.

Brian also shares ways to successfully engage your student service-learners, and how to potentially convert those short-term service learner into a long-term dedicated volunteers.

Service Learning – The Potential for Social Change

Tobi and Brian look at the ways that service learning can contribute to the overall worldview of the students who participate, and how those opportunities can become a catalyst for wider social change. They share their own early experiences with volunteerism and how that affected their career choices, as well as ways it changed their outlook on diversity, equity, and inclusion.

Service Learning – Pros and Cons

Tobi and Brian take an honest look at the pros and cons of service learning and what is really required to effectively welcome student volunteers onto your team. They address the concerns of organizations who may have had a negative experience with service learners, and they give some helpful ideas on how to improve future service-learning collaborations.

Brian shares some red flags to look out for when building and recruiting for your program. He also gives you some key questions to ask at the beginning to make sure a service-learning partnership will be beneficial to the student, the school, AND your organization.

Service Learning – Building for the Future

While service learning does present some unique challenges, it also carries incredible potential for the future of volunteerism and nonprofit work.

Exposing students to diverse people groups, social injustice, and economic need early in their professional trajectory can have a lasting impact on the careers they choose, the organizations they decide to support, and the compassion they feel for the people and the world around them.

At its heart, service learning is truly training up the next generation of volunteer and civic leaders, and it is both the responsibility and the privilege of those in the trenches today to show service learners how to become those future leaders successfully.

007 - This week we’re talking about “community capital,” the incredible unique value that every volunteer brings to the organizations in which they choose to serve.

More Than an Extra Set of Hands

It’s easy to see volunteers as simply an extra pair of helping hands, but they are so much more than that! Each volunteer carries within them a lifetime of experience, education, personal and socioeconomic background, and relationships. These all combine to create a unique worldview and a powerful singular value called “community capital.”

In this episode, Tobi explores the true value of volunteers from all walks of life through the lens of this community capital and invites you to consider how the contributions of individual volunteers benefit the community as a whole.

Four Types of Community Capital

There are four key types of community capital inherent in every volunteer:

Human Capital – The tangible hard skills and intangible soft skills of each person
Social Capital – The interpersonal relationships and social connections of each person
Cultural Capital – The history, traditions, and cultural background of each person
Political Capital - The ability of each person to influence and engage with elected officials to pursue positive change

Community Capital as a Force for Good

This capital is a powerful force for good, and it is multiplied when individuals join together in service through community volunteerism. The value of such service goes way beyond individual acts, and Tobi shares some fascinating research on the ways that volunteerism can serve as a vital support for healing and community resilience.

Harnessing the strength of this collective community capital can sometimes be a challenge for leaders of volunteers. It requires a broader outlook on how the individual capital of a potential volunteer might benefit the organization, and how various things like age, gender, and experience add to the unique value a volunteer can bring to your nonprofit.

As you listen, consider whether your organization has a “typical” volunteer and who might be currently left out because their value is underestimated.

Tapping Into Latent Community Capital

The good news is that this capital already exists in our communities. It isn’t something we have to create through our organizations. Our job, as leaders of volunteers, is to tap the latent community capital that’s already there, and work to develop, grow, and strengthen it through strategic and intentional community volunteerism.

Amazing volunteers come from all walks of life and all social circumstances, and they are ready to share their community capital with volunteer organizations. It is up to volunteer leaders to change the lens from which they view potential volunteers to understand what talent is in front of them, and then explore how to best match that capital with their organization's needs.

006 – This week we’re talking about how to show appreciation for your team with a 4-Part Power Thank You letter for volunteers.

When we talk about volunteer appreciation, so often we think of banquets, branded gifts, or fancy plaques. However, appreciation doesn’t have to cost a dime, and we shouldn’t wait until an annual banquet to celebrate our volunteers and their service to our programs. You can show gratitude for your team every day with a simple thank you letter for volunteers.

Many volunteers don't want nonprofits to spend limited resources on plaques, pins, or slick email campaigns. Volunteers don't really want stuff, but they do want to be acknowledged, and it’s important to cultivate a culture of appreciation.

There's an abundance of research that tells us this. Gratitude boosts optimism and resilience. Expressing and experiencing gratitude gives us greater tendencies towards positivity. Gratitude and respect in the workplace can help workers feel embedded in their organization, welcomed and valued. Research shows that gratitude creates more gratitude, and even inspires more giving.

Writing thank-you notes may seem daunting at first, but it’s easy once you get started. In this episode, I give you a simple but effective 4-part template to use when expressing your own powerful thank you to volunteers, as well as easy ways to implement an intentional culture of daily appreciation within your organization.

If you're a nonprofit leader, volunteer coordinator or a volunteer yourself, we hope this podcast will help you acknowledge the efforts of volunteers, both large and small. There is power in positive feedback. Show volunteers you believe in them in words and actions, and create a grateful, happier, and more productive workplace as well.

Helpful Links

Joan Garry - Nonprofit Leadership Lab
Nonprofits Are Messy Podcast
A How to Guide on Leading with Gratitude
Is Your Team Stressed? Gratitude Leadership Can Help!
4 Ways to Practice Gratitude as a Volunteer Manager

003 - In this week’s episode, we’re talking about the scarcity mindset, how it blocks your potential, and how it can affect your volunteer program.

At nonprofits, a scarcity mindset can pervade how budgets, resources, and staffing are approached. It blocks an organization’s ability to grow volunteer involvement and scale its impact. It can affect our self-care and can result in burnout and turnover.

Because it is so pervasive, it can also be very hard to pinpoint. It simply becomes part of an organization’s culture and way of being. It feels “normal.”

In this episode, Tobi will help you identify facets of the scarcity mindset with a Scarcity Self-Assessment, including nine common ways limiting beliefs might be showing up in your volunteer program or organization.

She will also give you five practical ways to counteract scarcity mindsets by cultivating an attitude of abundance. Equipped with a fresh perspective and enabling beliefs, you will be better equipped to maximize the full potential of your volunteer team and get greater traction on your big goals. You will transform scarcity into abundance.

You might recognize some of your own thought patterns in this episode but be encouraged! Moving from a scarcity mindset to abundance is possible, and this episode will help inspire you along your journey.

002: Welcome back to Volunteer Nation! This week we’re talking about how to recruit volunteers to your organization by build a following first.

In this episode, you'll learn specific volunteer recruitment tips on how to grow and engage with your community. You’ll hear some surprising stats on today’s social media engagement rates (they’re probably not what you thought!) that can help you use your time wisely.

Also, you’ll get several ideas for list-building “freebies” (or “lead magnets”), and we offer six specific examples of types of freebies you can use pique the interest of potential volunteers and education them about your good cause so that you can recruit volunteers more easily from a ready pool of people who already know, like, and trust you.

Finally, to help you plan your entire communications strategy to recruit volunteers, we suggest five different types of content you can share with your list on a regular basis t continue to cultivate their interest in joining you during your next volunteer recruitment call to action.

Links Mentioned in this Episode

Email Service Provider - Mailchimp
Email Service Provider - Convert Kit
VolPro Free e-Course: Better Volunteer Recruitment in 6 Easy Steps
Recruitment Messaging: Crafting Your Most Successful Call for Volunteers Yet!
Your Complete Guide to Word-of-Mouth Volunteer Recruitment

001: Welcome to Volunteer Nation! I’m your host Tobi Johnson and after over 25 years working in nonprofits, public sector agencies, and grassroots campaigns there’s one thing I’ve learned – you can’t go it alone. If you truly want to bring about BIG change for the better, you need a strong, dedicated community in your corner. But it isn’t always easy, is it?

That’s why I created this podcast. Each week I share practical tips and advice to help your cause, charity, campaign, or company build, grow, and scale exceptional volunteer talent. If you’re ready to harness the power of people to fuel your good work, you’re in exactly the right place.

The COVID-19 Pandemic has had a significant impact on volunteer-involving organizations and on the rates of volunteerism around the world. But there is a light at the end of the tunnel. In this episode, I share how sometimes a bad thing can be a catalyst for a better way. I also share eight reasons volunteers are important, if not essential, in today's world.

Hit subscribe and join the Volunteer Nation!