Big changes began in 2020 and many were surprised. The internet became a place where not just entertainment and information was found and enjoyed but many people found they needed it to get stuff done. What I was not able to achieve in the last 10 years, a virus did in 4 weeks: moving experiences into the digital world. I search out people who and ask them questions like:
This podcast covers these topics and brings together interesting experts from around the world to share their experiences, thoughts and insights.
Join me! / Andrew
Ramon Icasiano
Yanique Grant, Customer Experience Strategist, Entrepreneur
Parashift
Uniphore
Acrelec
Smaply
Ada
Bill Staikos
CustomerGauge
Adil Saleh & Taylor Kenerson
James Buscaglio
Khoros
Acuerdo
HGS Digital
Cary T. Self, Ian Luck
Justin Tippett
Bernie Borges, V.P. Global Content Marketing at iQor
Tech Talks in 20
Johann Diaz
Charlotte Ward
Tema Frank
TELUS International
Adrian Brady-Cesana
UserTesting Podcast
Isabel Ruiz
Rich Allen
Caspian Studios
Sprig
CX of M Radio
CS Week
Arrows Podcast Network
Andrew Michael
Conversocial
Caspian Studios
Shilpa Mudiganti
Seth Adler
Sabio
Trent Brinsley from Alltel Australia
Keith Gait
Parlor.io
Jeffrey R Kushmerek
Gregorio Uglioni
Fifth Quadrant and Verizon Business
Andrew Maher - Experience Storyteller
Elan Maynez
Voxpopme
Benjamin DelGrosso
Archive
Supriya Sharma
Feefo
Cognitive Search Podcast
Eric A. Michrowski
Onecom Group
Chris McAleenan, Sam Schrup
Rob Markey, Bain & Company partner and customer experience expert
Gainsight PX
Lloyd Melnick
Calvin Stovall | John Avola
Jessie Paul
Webhelp
Justine Parsons
Jonathan Shroyer
TOMRA Food
ACF Technologies
inSided
Jessica Voss
Genesys Influencer Relations
Calabrio
Pat Perdue
Inspiring Future Leaders
Mark Slatin
Diana Kelly
That Small Biz Guy
Blake Morgan
Forrester
BenchmarkPortal
Sharpen
Rick Denton
Canny
Frank.Buckler
Adrian Francois
Fireside Chats Without The Fire
Branchspace On Air
AskNicely
Alex McBratney
ZS
Walker Information
engati
Why Service Design Thinking
Verloop.io
Adrian Swinscoe
Jeff Marcoux
ServiceNow Community
Randy Saunders
Betsy Westhafer and Tony Bodoh
CX of M Radio
Bobby Marhamat
Chattermill
NICE