Safety Chats Podcast: Recent Episodes
Jason Starke
Is it hard for you to keep up with what’s new and best practices in the realm of transportation safety management and reporting? Join seasoned aviator Jason Starke every week and learn more about healthy and robust safety cultures in aviation and transportation organizations. Keep up with safety topics and get your weekly updates in less than 30 minutes with focused and curated discussions.
In this episode of the Safety Chat Podcast, Jason delves into the critical importance of semantics in aviation safety, particularly focusing on the distinction between "hazards" and "risk." He explains how words like these, though often used interchangeably, carry specific meanings that are vital to understanding and improving safety management systems.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, Jason delves into the common hazards of clear air turbulence, thunderstorms, and extreme heat. Drawing from his meteorology expertise, he provides practical safety insights for aviation professionals and enthusiasts. From understanding atmospheric currents to protecting ground crews during severe weather and managing heat risks, Jason offers invaluable advice to enhance safety management and organizational excellence.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
This podcast episode discusses fairness within organizations, focusing on distributive and procedural justice. The host, Dr. Jason Starke emphasizes the need for formal procedures and policies to ensure fair responses to events like errors or violations. He highlights the importance of a just culture and recommends using resources like the GAIN Foundation's Roadmap to a Just Culture for guidance.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
This week's podcast, hosted by Mark Myers, features Part 2 of the engaging conversation with Jim Adams on safety leadership and risk management. They delve into creating a learning organization from top to bottom, emphasizing accountable leadership's crucial role. Jim emphasizes the significance of listening, empathy, humility, and continuous learning as crucial elements for effective leadership and building a successful organization.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In Part 1 of this week's podcast, Mark Myers and Jim Adams discuss safety leadership. Jim, an industry expert, shares his journey from flight nurse to CEO, highlighting the importance of a safety-driven culture over regulatory compliance. The conversation focuses on accountable leadership and the challenges in maintaining effective safety practices for organizations of all sizes.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this podcast we delve into the "Too Much of a Good Thing" effect, abbreviated as TMGT, relating it to organizational behavior and safety management. The discussion touches on Aristotle's perspective on moderation, leader humility's impact on followers, and the danger of excessive passion in safety management. The central idea is that while passion is valuable, it shouldn't overshadow the involvement and inspiration of department managers and functional experts in safety initiatives.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
This podcast discusses the historical background of aviation standardization, particularly focusing on the Chicago Convention of 1944, where 52 countries met to create a framework for global aviation cooperation. It emphasizes the importance of standardization in air navigation to prevent conflicts and ensure safety. The discussion then shifts to safety management systems (SMS) and interface management, highlighting how SMS helps identify and mitigate risks in international operations, preventing issues from one country affecting another.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Join host Jason in Anaheim as he delves into risk assessment math. From marathon rankings to risk prioritization, Jason explores nominal, ordinal, interval, and ratio measurements. Learn why ordinal numbers need careful handling and how bounded scales enhance precision. Gain practical tips to elevate safety practices in your organization.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Host Jason explores Attribution Theory, investigating how people assign both external and internal factors to individual behaviors. He examines distinctiveness, consensus, and consistency, illustrating their impact on our interpretations of behavior causes. Jason stresses the significance of incorporating these dimensions into safety management systems to prevent inaccurate blame assignment and foster equitable evaluation of accountability within organizations.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Host Jason reflects on incidents like the tragic case of Nurse Redonda Vaught, who faced criminal charges after a medication error led to a patient's death. By examining failures in controls and the reliance on humans as the last line of defense, the podcast prompts listeners to reconsider approaches to risk management and emphasizes the importance of fostering a culture of reporting and continuous improvement. Through insightful discussions and a commitment to learning, the podcast aims to empower safety professionals to enhance their practices and make a positive impact in their organizations.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Explore captivating insights into black holes from the U.S. National Science Foundation. Uncover the correlation between the formidable characteristics of black holes and the organizational phenomenon termed the "Information Black Hole." Shedding light on how overlooking safety concerns and personal challenges can affect one's self-esteem. Informed by the wisdom of psychologist Dr. Jordan B. Peterson, the emphasis is placed on recognizing and validating the experiences of others.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Explore the intricate web of attention bias and fundamental attribution error. Discover how the Safety 2 approach challenges conventional safety thinking, encouraging a shift in focus from the negative to the positive, and learn innovative ways to capture and leverage everyday heroic actions for system improvement. Your daily adaptation and resilience matter – let's redefine safety narratives together.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Link the fates of iconic organizations to their ability to adapt and learn. Unravel the significance of organizational learning, its role in safety management, and the pivotal impact of leadership styles. Explore the depths of Absorptive Capacity Theory, understanding how organizations recognize, assimilate, and apply valuable information to foster continuous improvement and adaptation.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Delve into the importance of setting smart objectives, drawing parallels with personal New Year's resolutions. Discover practical tips on establishing safety performance objectives, involving stakeholders, and overcoming challenges. Learn how to monitor progress effectively, communicate with leadership, and foster a culture of continuous improvement. Tune in for valuable insights to enhance safety practices and take your organization a step closer to excellence in the year ahead.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In part two of this engaging conversation, Jason discusses the world of safety with Rick Malzinski, the President and Founder of the Business Aviation Safety Consortium (BASC). They delve into the unique aspects of BASC, exploring its commitment to continuing education and partnerships with operators. Rick shares insights into the training programs, international speakers, and innovative initiatives that make BASC a dynamic force in aviation safety.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, we have a special guest, Malczynski, President and Founder of the Business Aviation Safety Consortium (BASC). Rick shares insights into his remarkable journey from a Navy background to becoming an airline pilot and the visionary leader behind BASC. Discover how BASC, with its unique approach to SMS and operational compliance, goes beyond mere checkboxes, fostering a true partnership for continuous improvement.
Learn more about BASC: https://aviationconsortium.com/
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, the focus is on the Actor Network Theory and its connection to sociotechnical systems. Exploring the interplay between humans and technology in the workspace, the podcast delves into how the objects, including software, can influence human actions, and vice versa. Join the conversation to navigate the delicate balance between human influence and software impact in the pursuit of a safer working environment.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Discover how communities self-organize in times of crisis and the parallels in organizational safety management systems. The podcast encourages a systems thinking approach and highlights the crucial role of strong leadership.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In the latest episode of the Baldwin Safety Chat Podcast, join host Jason as he delves into the critical realm of media emergencies within safety management. Drawing from personal experiences, Jason explores the power of Agenda Setting Theory in shaping external and internal perceptions of an organization during crises. Learn how to frame communications effectively, control the narrative, and implement a media strategy in emergency response plans. Discover the importance of addressing media aspects for business continuity and internal changes, ensuring your organization maintains control of its story in the face of challenges. Tune in for valuable insights and practical tips on enhancing safety communication and organizational resilience.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
We begin the episode providing insights into the recent developments involving Baldwin Aviation's acquisition by Portside Group and the benefits of the acquisition, including increased professional development and support capacity, especially in terms of software development.
The podcast goes on to highlight what you can expect in Season 3: a continued focus on various safety management topics, including SPIs, SPTs, NPRM Part 5, and the Hierarchy of Controls in business aviation. We'll also delve into organizational excellence ideas, such as Actor Network Theory and Sociotechnical Systems, and discusses the influence of technology on organizations and the media's role in shaping perceptions during emergency situations. We'll explore attribution theory, just culture, learning organizations, and psychological safety in the upcoming season to provide valuable insights into safety management and organizational excellence within the context of aviation. Don't miss a single episode!
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, we delve into the topic of power and its resonance within the realm of safety management. The discussion emerges from conversations with fellow safety managers, highlighting the pivotal question of the power that safety managers possess and the ability of safety managers to influence and enact change.
We'll introduce the six distinct levels representing different aspects of power and how to attain it. The bottom three levels—Legitimate, Reward, and Coercive Power—are tied to organizational structure and are typically available to individuals in higher leadership roles. However, the safety managers might find themselves lacking access to these three tools despite their titles.
The discussion then moves to the next two levels—Expertise and Charisma. You'll be encouraged to continue learning and expanding your understanding of safety management principles to exude confidence and drive change effectively.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this podcast episode, a continuation of the SPIs series from last week, the focus shifts to the concept of using multipliers for improved safety metric measurement.
The host, Jason Starke, emphasizes the significance of utilizing rates as a more accurate way to monitor safety performance, accounting for operational variations. The key idea here is employing multipliers to transform decimal-based rates into whole numbers, simplifying data representation on graphs. The process involves dividing event numbers by operational quantities and then applying a chosen multiplier, leading to clearer and more comprehensible graphs. The episode concludes by highlighting the practical advantages of this approach in enhancing data visualization and decision-making.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In today's episode, we explore the concept of "Alert Levels" or "Triggers" and how they play a crucial role in monitoring the performance of risk controls.
We discuss insights into the challenges faced by organizations in measuring against objectives and achieving desired outcomes. Drawing parallels to gauges in a cockpit or a car, Dr. Starke explains the importance of monitoring risk controls to ensure their effectiveness in reducing potential consequences. Learn valuable tips on setting appropriate alert levels, whether through the standard deviation method or subjective analysis, and how they trigger investigations into adverse trends.
Resources:
Never/Zero ThinkingbySteven Shorrock
Data Analysis Course from BaldwinVirtualTraining.com - Course teaches how to figure standard deviation and more about data analysis you can use in your role.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, we explore the theory of constraints and its application to our work in identifying failures or potential failures in systems.
The theory of constraints suggests that the total output of a system is limited by its most constraining element. We apply this concept to various systems, such as flight departments, airlines, and maintenance departments, where constraints and capacities come into play. In technical systems like assembly lines, it's easier to optimize and adapt to constraints. However, in social systems involving human elements, adapting to constraints can lead to potential problems.
We discuss the five focusing steps of constraint theory:
- Decide how to exploit the system's constraints: Optimize the output of the constrained element within the constraints of human performance and other relevant factors.
- Subordinate everything else to the above decision: Adjust other elements within the system to align with the capacity of the constrained element, even if it means reducing output or adapting to the limitations - with Jason's asterisks "within human performance limitations."
- Elevate the system's constraints: Increase the capacity of the constrained element by adding resources, such as hiring more personnel or utilizing external sources.
- If the previous steps have resulted in a constraint being resolved, go back to step one: Continuously reassess the system and identify new constraints that may have emerged as a result of resolving previous constraints.
Join us as we explore these concepts and strive to improve our understanding of systems and safety management.
Resources:
Theory of Constraints by Eliyahu M. Goldratt
The Logical Thinking Process: A Systems Approach to Complex Problem Solvingby H. William Dettmer
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
This podcast explores the concept of organizations as systems, consisting of interconnected subsystems and the challenges and intricacies of managing safety within this complex web of systems. Gain a fresh perspective on incident and accident investigations, and why simply attributing blame to human error may not be sufficient.
We explore the importance of looking beyond surface-level causes and adopting a lateral, holistic approach to understanding system failures. Listeners are encouraged to become systems thinkers, embracing the complexity of their organizations and adopting a more comprehensive approach to safety management. By expanding their understanding of system behavior and interaction, safety professionals can better identify potential risks and devise effective preventive measures.
Resources:
- Book: Systemantics by John Gall
- Authors on systems: Ludwig von Bertalanffy, Peter Senge, Donella Meadows
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, we embark on a thought-provoking discussion inspired by recent events. Our host reflects on the tragic loss of Stockton Rush and the Ocean Gate submersible Titan, which was on a mission to explore the Titanic wreckage. While the incident has made headlines, our focus goes beyond the tragedy.
Join us as we challenge the notion that safety is the absence of risk and explore the crucial role of safety managers in assessing, mitigating, and communicating risks. Discover why understanding and managing risks wisely is essential for organizations to grow while ensuring the safety and well-being of their employees and stakeholders. Tune in to gain valuable insights and join the conversation on risk and safety management.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
In this episode, we discuss the impact of heat on workers who don't have the luxury of a climate-controlled environment. We gain a greater understanding of the dew point and how it affects the efficiency of sweating and evaporation. We then delve into signs of heat stress and urge listeners to take preemptive measures, including implementing a policy for excessive heat conditions."
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Organizations tend to react really quickly when something goes wrong in their systems. They jump to find a solution without taking the time to fully understand how the system works. This can lead to too many rules and regulations in the work environment, making things overly complicated.
Dr. Jason Starke shares interesting examples of how this kind of knee-jerk reaction caused even more problems in flight operations. It's important to pay attention and learn from these mistakes. By actively listening and thinking about these examples, we can gain valuable insights and avoid making the same errors. This will help create a more sustainable and efficient work environment for everyone involved.
Resources:
Dr. Steven Shorrock: Psychologist and Ergonomist and Human Factors Specialist, with experience in aviation, rail, onshore process industries, healthcare and government administration. https://hf-sts.com/dr-steven-shorrock/
Dr. Donella Meadows: Pew Scholar in Conservation and Environment and a MacArthur Fellow, was one of the most influential environmental thinkers of the twentieth century. https://donellameadows.org/
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Interface management is the process of effectively managing and understanding the interactions and connections between different entities or systems to mitigate risks and ensure smooth operations. For flight operations and FBOs (Fixed Base Operators), certain events or circumstances within an FBO can lead to risks or issues that may affect flight operations.
By managing this interface effectively, you aim to minimize the risks associated with FBO operations, ensuring that any potential issues or consequences are addressed before they impact flight operations. This podcast emphasizes the importance of communication, coordination, and risk assessment between your organization and the FBO to maintain safety and mitigate any negative impacts on flight operations.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Is Perception equal to Reality? A concise answer won't suffice when grappling with the complex question of whether perception truly mirrors reality. Jason Starke, Ph.D, was confronted with this dilemma during a live training event. Join him as he explores aviation scenarios, where leadership had the chance to recognize human factors that were compromising the safety culture within their organization. Additionally, Jason delves into the importance of timely safety culture surveys in shaping and implementing an efficient health and safety program. Gain insights and broaden your understanding of the intriguing relationship between perception and reality.
Resources:
- A quote for further thought and discussion: “Change the way you look at things and the things you look at change.” ― Wayne W. Dyer
- Companion SafetyChats Podcast - Season 2: No 33 - We're Dealing with A Lot - Frontline Stress
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
The full title of this podcast is "Consequences of Clumsy Procedures and the Importance of Work as Done Disclosures." Host Jason Starke, PhD talks about the rush to judgement when we deviate from a procedure that doesn't cover 100 percent of any given situation.
Resources:
Dave Huntzinger - Procedural Non-Compliance -
Steven Shorrock, editor of the Hindsight Magazine and the senior specialist of safety and human factors for Eurocontrol.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Host Jason Starke has a conversation with Tim Aldridge, Director of Safety for a Part 91 and Part 145 operator currently go through significant operational changes. The conversation includes the opportunities and challenges presented as operations are merged.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Following presentations at Heli-Expo '23, Jason Starke, Ph. D shares thoughts about safety management and leadership similarities in the worlds of rotor wing and fixed wing flight.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Safety performance monitoring is best combined with some form of measurement. Listen in to a timely discussion that includes the importance of collecting the right data to measuring progress against thoughtful, pre-set objectives. Safety Management Software is a productive way to guide teams in the administration of a safety program and answer the question "how are we doing?"
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Information is a powerful tool when communicated accurately, timely and appropriately. For safety managers and other leaders, conveying information while giving direction and providing empathy can be a challenge.
This episode examines three elements of MLT - Motivating Language Theory (Sullivan, 1988) and suggests how leadership can have a direct and positive affect on employees in emergency and safety situations.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
This week we discuss how little events lead up to big events. Specifically, as we go through the work day, we may minimally adjust and alter what we're doing. Each little change is a step down the path of deviance. The further we go, the more an action is normalized. As we continue on this course and away from procedures and policies, we are normalizing our deviant behavior. Check out how this is related to the NPRM.
Link to article: Harvard Business Review, by Catherine H. Tinsley, Robin L. Dillion, and Peters M. Madsen, April 2011
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Finding the balance between production and protection in the workplace involves safety controls in a safety management system. This episode discusses taking a fresh look at controls to see if the may be working as designed, or is a refresh in order.
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Discussion of the FAA NPRM continues with the a focus on proposed changes for Part 5 operators. Jason Starke, Ph.D peels away the subject of interface management with real world examples for tool tracking and fueling between and within organizations.
Be sure to read the full NPRM and comment by the April 12, 2023 deadline. Links to the document may be found on the Baldwin Safety & Compliance website.
https://www.baldwinaviation.com/sms-nprm
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
As expected, the FAA released proposed rules (NPRM) about expanding Safety Management System (SMS) requirements to certain Part 121 certificate holders and others. Host Jason Starke read the NPRM and shares his initial thoughts on the proposal.
The NPRM directly addresses SMS requirements for Part 135 air charter operations and companies holding a letter of authorization to conduct air tour operations (under Part 91.147).
Deadline for comment is March 13, 2023.
Resources:
Baldwin Safety And Compliance website
https://www.baldwinaviation.com/sms-nprm
Federal Rulemaking website: https://www.regulations.gov/
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
There've been rumblings about SMS Regs coming to Part 135 operators. Listen in to get accurate information of what's actually in the sections of 14 CFR 5 as applicable to "States."
NOTE: This episode was recorded just prior to the 2023 FAA Notice of Proposed Rulemaking (NPRM) (88 FR 1932), which directly addresses Safety Management System (SMS) requirements for “certain certificate holders and commercial air tour operators." As published on Jan. 11, 2023, the FAA proposed rule includes “commuter and on-demand operations, commercial air tour operators, production certificate (PC) holders that are holders or licensees of a type certificate (TC) for the same product, and holders of a TC who license out that TC for production."
For complete info on the rule making, go to: https://baldwinaviation.com/sms-nprm
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Why is communicating in the workplace sometimes a challenge? If you’re trying to convey information to a team or to a larger group of employees, it may be difficult because of micro cultures within your organization. In this episode, Jason Starke talks about relating to employees that may be on a “cultural island” defined more by similar jobs, locations, responsibilities, or other characteristics. There are ways to find commonality among the islands, communicate effectively, and create safety advocates.
Want to discuss the episode? Email Jason at baldwin@baldwinaviaiton.com
Resource:
Book: Organizational Culture and Leadership, 5th ed. (2016) by Edgar H. Schein
https://www.amazon.com/Organizational-Leadership-Jossey-Bass-Business-Management-dp-1119212049/dp/1119212049/ref=dp_ob_title_bk
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Annual objective review is a good way to answer the question "how are we doing?" As the calendar year winds down, Dr. Jason Starke gets in the holiday spirt by outlining how best to set yourself up for a SMART analysis of your annual safety goals. He also suggests that it's a good time to think ahead and re-secure leadership commitment to safety goals, as well .
More info about in-person training scheduled for February. https://www.baldwinaviation.com/training
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@baldwinaviation.com
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
Safety Chats is back! Host Jason Starke resets the conversation with thoughts on regrouping and refocusing with the core purpose of safety. Whether you are on the frontline, in leadership, or the Safety Manager, know that there are safety conscious people in your organization. Jason shares his thoughts following a busy conference season and the Team Baldwin company retreat.
Is there room for the imperfect and incomplete in safety culture? Jason Starke takes a look at the traditional Japanese aesthetic term "wabi-sabi" and examines how acceptance of transience and imperfection may have an unexpected role in human factors in aviation and the entire safety arena.
Is this "new" thinking toward safety (HOP, Safety 2) a "woke" movement within the aviation industry? The movement could be described as a shift in focus from frontline to the organizational system as the result of a failure, but could that shift go too far?
In this episode we discuss rather the focus on the organization's role is perhaps not as new of a concept as proponents are making it out to be. Has the correlation between individual responsibility and the responsibility of the system already been evident in organizations where leadership and safety culture are vibrant? Perhaps we don't need to go out and embrace a new movement, or an "awokeness" towards safety but keep our leadership and safety culture vibrant and healthy.
The impact of all that is going on in the world is felt by our frontline workers. Jason Starke provides a fresh look at the post-Covid workplace and offers some strategies to recognize and guide anxiety and stress. Communication strategies for using empathy, sharing vision and providing direction are part of the discussion.
What are the most important things to focus on when managing a Safety Management System (SMS)? In this episode, Jason Starke will list his top 3 items for contributing to the success of an effective and thriving an SMS. Jason also explains why each of the items make his list so you can begin thinking about how to amp up your organization's commitment to safety.
We're all wondering (and talking) about the upcoming Safety Management System, SMS, regulations. Host Jason Starke makes a case for who should be regulated as ICAO's Annex 19 update nears fruition. There's lots to unpack with a discussion of international and State/Country regulations and as well as the impact on Part 135 Operators, MROs, flight training organizations, and airports.
Disclaimer: The views and opinions expressed in this podcast are those of the speaker(s) and do not necessarily reflect the views or positions of Baldwin Safety & Compliance or any any entities they represent.
Resources:
ICAO website: https://www.icao.int
ICAO Safety Information: https://www.icao.int/safety/Pages/default.aspx
A great way for an organization to answer to the question "how are we doing?" is to conduct a Gap Analysis. To help you compare "what you're doing" to "what you should be doing," Safety Chats host Jason Starke guides you through do-able five steps.
In terms of safety, comparing actual performance against expected performance can make a difference in day to day operations. Flight departments often see improvements in safety performance with the completion of a regular Gap Analysis. Make sure you're not leaving anything out of your next Gap Analysis.
"Be On The Lookout" is a way to add "awareness" as an element to control risk. Although awareness is lower on a hierarchy of risk controls, it is an effective tool that can be used individually, with your team, or your crew. Pre-flight or pre-shift briefings can set-up the workgroup to be on the lookout for a particular risk or situation.
Atul Gawande - Checklist Manifesto
http://atulgawande.com/book/the-checklist-manifesto
Flight Risk Assessment Tool (FRAT) info from the Federal Aviation administration (FAA)
www.faa.gov/news/safety_briefing/2016/media/SE_Topic_16-12.pdf
Having a conversation with your CEO is a way to build your safety management program and explain why safety needs to be part of the company culture. A lively discussion and a break down of big thinking about culture is the topic of this week's Safety Chat. Host Jason Starke breaks down the why's and what's how to make the most of discussion with your CEO or other senior leaders.
Incidents, accidents, events, near misses, hazards - all these represent the stream of incoming data you are managing. The problem is the value of that data is only as good as the system you have to retrieve and sort it. This is where our topic for today comes in - finding an effective categorization scheme. When our categories are applicable it helps us find our data- easier, faster and help us link things in our data. Turns out that this categorization is called taxonomy and in this weeks episode we will discuss how to choose a system of categorization you can use to effectively manage all that data.
Predefined industry taxonomies:
- ICAO ADREP (Accident/Incident Reporting Program)
- HEIDI or Harmonisation of European Incident Definitions Initiatives for ATM
- SMICG/CICTT Hazard Taxonomy
- Confidential Human Factors Incident Reporting Programme (CHIRP)
- ASRS Anomaly Code
- Threats and Errors Management (TEM) taxonomy
- The Human Factor Analysis and Classification System (HFACS)
Here's a familiar scenario - Your team starts off a project with a lot of energy. But lately, activity has waned.
Maybe the team (or you) need a nudge (or reset) to get back in action. Listen how the “goal gradient effect” may be utilized to get the team moving again.
Whether you are working toward setting or reaching your safety goals, the end may be closer than you realize. The Goal Gradient Effect states that as people get closer to a reward, they speed up their behavior to get to their goal faster. In other words, people are motivated by how much is left to reach their target, not how far they've come. The idea was named by behaviorist Clark Hull in 1932.
Resources:
FS Farnham Street podcast - a.k.a. The Knowledge Project Podcast # 137 - Justin Su’a: Peak Mental Performance
https://fs.blog/knowledge-project-podcast/justin-sua/
https://fs.blog/goal-gradient-hypothesis/
Phew! Summer can mean hot temperatures on the tarmac, in the hangar, and on the aircraft. This episode takes a look at the levels of heat stress and offers several practical solutions to help pilots, flight crews, maintenance techs, and others recognize and to respond to bodily changes during the dog days of summer. Tip #1 - Stay hydrated
With the airline industry reporting 17-25% of total operating costs are related to fuel and the jump we've seen in the cost of fuel over the past months, fuel tankering has become a consideration. This week we look at not just the financial impacts of the practice, but the environmental impacts as well. Tankering does affect the organization's bottom line, but it has implications on the environment, the aircraft airframe, performance of the aircraft and safety as well.
In this episode we look at what a hazard is, the pathways of identifying a hazard, and the workflow associated with the hazard once it's been identified. You won't want to miss this thought-provoking discussion that affects your operation.
Finite games have a beginning, an end, and a winner (think baseball, basketball, poker). Safety is not one of these. Safety is an infinite game. A game with no end and no winner. We may never finish our pursuit of safety but in this week's episode we look at the skills we can master to continue striving.
Resources:
The Infinite Game by Simon Sinek
When we outsource part of our flight department's services, rather that be maintenance, FBO, catering, etc, we inevitably lose oversight of the task. Today we look at what we can be doing to ensure we are not letting risk come into our operations through these providers. Where do you outsource and what kind of oversight do you have? Do you evaluate them to ensure they are following standards? Do you have safeguards in place?
Resources:
The Wealth of Nations by Adam Smith
Willful Blindness: Why We Ignore the Obvious at Our Peril by Margaret Heffernan
There are safety related events your organization has little or no direct control over but you CAN influence them. Think unstable approaches, misfuellings, altitude excursions, etc. In this episode we take a look at process and outcome based metrics and encourage you to ask the question, "What can we do to influence these outcome based events?"
Resources in this episode:
The Four Disciplines of Execution by Chris McChesney
Upstream by Dan Heath
BaldwinVirtualTraining.com safety manager course "Using Safety Objectives to Improve Safety Outcomes"
As we near the six month point of 2022 it's a good time to look at how your organization is doing on its objectives. Now may be a great time to go back and look at the effectiveness of the objectives you have or to create new objectives. In this episode we ask the question, "What is your organization doing to improve safety?" We'll encourage you to write them down. Let everyone know. How? In the form of outcome or process based objectives!
Have we turned a blind eye to things we know need to be addressed? In this week's podcast we explore why all of us can be guilty of being willfully blind to change we know needs to take place and what we can do to correct the situation.
Resources from this week's podcast:
Willful Blindness: Why We Ignore the Obvious at Our Peril by Margaret Heffernan
How will you deal with someone who willing violates an SOP? If we hold the organization accountable for the systems they design it must also hold true that employees should be held accountable for the choices they make. This week we discuss the idea of what makes a just culture within an organization, a culture where every employee feels they are treated justly. Does your organization need a formal process to determine if the accountability lies with a person or the organization?
View the graphic mentioned - Defining the Borders of Bad Behavior
Roadmap to a Just Culture by the GAIN foundation
FAA's ASAP Program
Accidents are intrinsically filled with emotion and we need to ensure we have a thorough plan so we can respond appropriately. This week we remind ourselves not only of the importance of having an emergency response plan in place, but the necessity of the coordination and documentation of that plan.
With so much new information coming across your desk each day how do you sift through the noise and incorporate the necessary changes without being baited by every shiny new idea? This week we look specifically at what critical thinking is and how you can incorporate it not just in your organization, but in every area of life.
This week Jason interviews Mark Myers, Sr. Safety Manager at Baldwin, on the floor of AUVSI XPONENTIAL Convention in Orlando. Join them as they discuss the differences between traditional fixed wing and rotor wing SMS structures and what the future could hold for risk management for the UAS and drone industry.
In this episode we interview the guys at JumpSeat Ops and discuss their new app founded on the idea of pilots sharing information in real time about the airports and events they encounter. We also discuss the integration of JumpSeat with the Baldwin system allowing pilots to view the JumpSeat data right from their FRAT.
Two things we don't hear in the same conversation very often is safety and sustainability. In this episode we interview one of our Baldwin team members and take a look at the correlation that does exist between a vibrant safety management program and sustainability.
Rather you are just at the start of the sustainability initiative or are continuing the journey there is something for you in this episode.
This week we take a look at the question "What if?" and its ability to help unravel complex situations. We can use the question to help us get a sense of how a failure, event or action could play out. Would it do your organization well to take some time and look at the "What ifs"?
Resources referenced in this episode:
- Farnam Street Blog by Shane Parrish
We have seen a number of changes to most aspects of our lives in the last few years. In this episode we discuss the way you can manage the changes your organization is facing or will face. When things like programs, culture, underlying technology, and infrastructure are put into place we can use the change to bring about a successful resolution. We discuss adaptive changes as well as transformational changes - what they are and how they differ.
Referenced in this episode:
The Prince by Nicolo Machiavelli
This week we talk about safety capacity and what we are measuring ourselves against when we say we are achieving safety. If we find ourselves focused on the outcome and we don't focus on how work is being done, we are missing a huge opportunity to impact safety. Take a moment to consider the upstream actions we can be doing to affect downstream outcomes.
The Flight Risk Assessment Tool is in practical terms a preflight evaluation of potential threats but in an effort to assist our crews, are we overwhelming them with information? In this episode we address issues like: what items should be included on the FRAT, what should be the basis for the scoring, its intended purpose, and more. This is a great discussion to get your wheels turning.
Referenced in this episode:
- The Checklist Manifesto: How to Get Things Right by Atul Gawande
- Pre-Accident Investigations: An Introduction to Organizational Safety by Dr. Todd Conklin
- Pre-Accident Investigation Podcast by Dr. Todd Conklin
We can be so focused on getting the components and elements of our safety management system in place that we can easily miss the human element - arguably the ultimate reason we have a safety program. In this episode we discuss the five elements of H.O.P. (Human and Organizational Performance) and the ways they can help align your safety culture where it needs to be.
The Five Principles of HOP:
1) People make mistakes
2) Blame fixes nothing
3) Context drives behavior
4) Learning is vital
5) Response matters
Does a small operator need the same SMS as an airline? A robust safety management system is scalable from a single pilot to enterprise operation. In this episode we discuss the true scalability of SMS, the need for scaling and how to fit the SMS to your operation.
Who in the organization has the authority to accept risk on behalf of the organization? Is the risk you encounter acceptable, tolerable (as low as reasonably practical) or unacceptable? Leadership must determine who makes the decision about risk tolerability, how the decision is made and when the decision should be made. We discuss this and more in this week's episode.
We want your feedback - contact us at baldwin@baldwinaviation.com.
One of the things we do at the beginning of the year is look at our personal and organizational objectives. In this episode we discuss safety objectives - "the stuff we are gonna do to improve safety" - the why and how of developing SMART objectives (specific, measurable, attainable, rewarding and time-bound). Your effort documenting and sharing safety objectives creates engagement and buy-in your organization.
It is known that employee buy-in to the Safety Management System is an essential element for the system to work but how can it be achieved? Could there be a relation between leadership style and safety citizenship behavior? That is the topic for this week's discussion.
If you are employed with an organization that conducts operations under 14 CFR 135, and are an aircraft crew member (cockpit or cabin) or an aircraft mechanic at that organization, Jason Starke is requesting 10 minutes of your time to fill out this survey in support of his doctoral research on the subject. In appreciation for your time there will be a drawing for $195 credit at BaldwinVirtualTraining.com for all who take the survey before March 16, 2022.
In this episode we discuss safety culture and Baldwin's SPMP program's effects on safety culture survey scores. We discuss what safety culture is, how it can be measured and its effect on the health of your organizations safety management system.
Download the safety culture report white paper HERE.
In this episode we discuss the idea that the 5 components 12 elements of a Safety Management System are best visualized not as pillars standing independently from each other but an interconnected system, dependent on the strength of each part to work most successfully.