Chalhoub Tube: Recent Episodes

Chalhoub Tube hosts

This is Chalhoub Tube. A thought provoking podcast by our people on thought leadership, culture, start-ups, Tech & Data, sustainability, customer experience and our transformation journey. Fascinating conversations will be shared by our people. Subscribe now.

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"Luxury Cannot Ignore the Planet"

Key Takeaways:

  • Sustainability is an ongoing journey shaped by learning, adaptation, and accountability, not a destination.
  • Florence Bulté shares how Chalhoub Group's sustainability efforts evolved from philanthropic initiatives into a business-wide strategy embedded across functions and decision-making.
  • Responsible luxury requires balancing environmental stewardship, social impact, and business performance.
  • Meaningful progress often involves navigating difficult trade-offs rather than pursuing perfect solutions.
  • Collaboration between governments, businesses, and communities is essential to accelerating sustainable development across the region.
  • Transparency about challenges is just as important as celebrating achievements, helping build trust and credibility over time.
  • Vision 2033 places sustainability at the intersection of people, planet, and business integrity, ensuring long-term value creation for future generations.

Topics Covered:

  • Florence Bulté's personal journey into sustainability leadership
  • The evolution of sustainability at Chalhoub Group, from philanthropy to strategic integration
  • The changing global conversation around sustainability, ESG, and corporate accountability
  • Why sustainability in the Middle East presents unique opportunities and challenges
  • The role of public-private collaboration in driving meaningful environmental and social progress
  • The realities, tensions, and trade-offs behind responsible business decisions
  • The importance of transparency, reporting, and continuous improvement
  • How sustainability supports Chalhoub Group's Vision 2033 and long-term ambitions

Links Mentioned:

https://www.chalhoubgroup.com/en/sustainability

Chalhoub Group Website
Chalhoub Group YouTube

Host:

Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:

Florence Bulté, Chief Sustainability Officer at Chalhoub Group

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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"Voices on Fire: Our OYW Story"

Key Takeaways:

  • One Young World is not just a conference, but a human experience that challenges perspectives and deepens responsibility.
  • Representing Chalhoub Group on a global stage carries both pride and accountability.
  • Leadership begins with self-awareness, vulnerability, and a willingness to listen.
  • Exposure to global challenges makes abstract issues personal and urgent.
  • True inspiration comes from human connection rather than status or recognition.
  • Global dialogue only creates value when it informs local behaviour and action.
  • Young ambassadors play a critical role in shaping a future-focused, purpose-driven organisation.

Topics Covered:

  • Who Abdallah was before attending the One Young World Summit
  • The emotional and intellectual impact of gathering with global youth leaders
  • Identity, representation, and carrying the Group’s values internationally
  • Personal growth and internal shifts in leadership mindset
  • Translating global responsibility into local action at Chalhoub Group
  • Advice and insights for future One Young World ambassadors
  • The role of youth leadership in shaping the future of business and society

Links Mentioned:

Chalhoub Group Website
Chalhoub Group YouTube

Host:
Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:
Abdallah Tannoury, Senior Manager – LEAN Transformation and Chalhoub Group Ambassador at One Young World

Tune in through:
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Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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"The Art of Long-Term Vision"

Key Takeaways:

  • Chalhoub Group’s long-term vision is rooted in purpose, resilience, and a deep commitment to people.
  • Patrick shares how the Group’s journey has always combined ambition with humility, ensuring growth never compromises values.
  • Michael discusses the importance of evolving the Group’s strategy to meet new market realities while safeguarding the family legacy.
  • Leadership transitions require trust, communication, and a shared sense of responsibility between generations.
  • Long-term vision is not a fixed statement; it is continuously refined through listening, learning, and adapting.
  • The Group’s success is driven by strong partnerships, empowered teams, and a culture that embraces innovation without losing sight of its roots.

Topics Covered:

  • The starting point and evolution of Chalhoub Group’s long-term vision.
  • Passing leadership from one generation to the next with intention and clarity.
  • How values such as Respect, Excellence, and Entrepreneurial Spirit guide strategic choices.
  • The role of people in shaping the Group’s future.
  • Balancing heritage with innovation and transformation.
  • Key lessons learned from decades of leadership and market change.
  • The responsibility of building a sustainable, human-centered future.
  • Vision 2033 and how it connects ambition with purpose.

Links Mentioned:

Chalhoub Group Website
Chalhoub Group YouTube

Host:
Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:
Patrick Chalhoub, Executive Chairman of Chalhoub Group
Michael Chalhoub, Group CEO

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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“Human-in-the-loop: Al at Chalhoub Group”

Key Takeaways:

  • Chalhoub Group embraces Al as a human-in-the-loop journey, where technology amplifies, not replaces, people
  • Jeremy Denisty shares how the release of ChatGPT in 2022 marked a turning point for the Group's strategic Al roadmap
  • Vision 2033 integrates Al across business units while preserving the Group's core values of Respect, Excellence, and Entrepreneurial Spirit
  • Al training for leaders is designed to inspire understanding, not fear, bridging creativity and data-driven decision making
  • A human-centric Al approach ensures innovation remains ethical, inclusive, and aligned with Chalhoub Group's commitment to sustainable growth

Topics Covered:

  • The evolution of Al and Chalhoub Group's forward-looking strategy
  • Understanding "human-in-the-loop" and its impact on leadership and culture
  • How generative Al reshapes creativity, retail, and communication
  • Building awareness and readiness through internal training and education
  • The balance between automation, empathy, and human values
  • Vision 2033: Bridging Horizons, where innovation meets purpose

Links Mentioned:

Chalhoub Group Website
Chalhoub Group YouTube

Host:
Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:
Jeremy Denisty, Director of Artificial Intelligence at Chalhoub Group

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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“Driving the Future: Infinite Circular Possibilities”

Key Takeaways:

  • Global EV sales reached 17 million in 2023—up 25% from the year before—with Dubai nearly doubling its own numbers to close to 30,000 in 2024.
  • Kevin Chalhoub reveals how sustainability can be more than a buzzword—it’s a lifestyle, a commitment, and a catalyst for innovation.
  • Chalhoub family’s vision of environmental stewardship is turning into actionable strategies within the Group’s ecosystem.
  • EV Lab is not just a showroom; it’s a movement to change perceptions and accelerate adoption of clean transportation.
  • Embracing circular design means redefining what luxury looks and feels like for the next generation.

Topics Covered:

  • The surge of electric vehicles in the region and globally
  • How Dubai is preparing the infrastructure for a green future
  • Kevin Chalhoub’s personal and professional journey in sustainability
  • A candid reflection on the Chalhoub family history: its roots, evolution, and generational challenges
  • Overcoming consumer misconceptions around electric mobility
  • The shift from linear to circular design in lifestyle and luxury
  • The evolving expectations of younger generations around purpose and responsibility

Links Mentioned:

Chalhoub Group Website
Chalhoub Group YouTube

Host:
Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:
Kevin Chalhoub, Founder of EV Lab and Head of Tumi at Chalhoub Group

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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“Style with Soul: The Rhythm of Purpose with Tory Burch”

Key Takeaways:

  • Purpose-driven leadership lies at the heart of Tory Burch’s brand and business ethos.
  • Empowering women is not a passing trend, it is a foundational principle that informs the brand’s business, design, and philanthropic work.
  • The Middle East plays a crucial role in the brand’s international expansion, with Dubai hosting the first directly owned Tory Burch store in the region.
  • Emotional intelligence, authenticity, and cultural awareness are essential qualities in leading a global brand.
  • A legacy is not defined solely by products, but by impact, intention, and how individuals connect with your brand.

Topics Covered:

  • Tory Burch’s journey from a startup founder to a global fashion pioneer.
  • The story behind the first Tory Burch store in Dubai Mall and its wider significance.
  • Women’s empowerment as a mission, not merely a marketing message.
  • The confluence of fashion, values, and community.
  • Candid advice for aspiring female entrepreneurs and leaders.
  • The growing importance of purpose in the world of luxury.

Links Mentioned:

Chalhoub Group Website
Chalhoub Group YouTube

Connect with us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

Host:
Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:
Tory Burch, Founder and Executive Chairman, Tory Burch LLC

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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“The Excellence Equation: Mastering Operations”

Key Takeaways:

Operational excellence lies at the intersection of quality, efficiency, sustainability, and customer-centricity.

Chalhoub Group’s transformation journey prioritizes end-to-end visibility, agility, and seamless customer experience.

Empowering teams with cross-functional collaboration, data, and clear KPIs is critical to operational success.

The Group’s approach shifts from traditional logistics to creating delightful, tech-enabled customer experiences.

Topics Covered:

The evolution of operations in luxury retail and its impact on customer experience.

The role of data, collaboration, and agile structures in modern supply chains.

Sustainability’s place in operational strategy and product lifecycle.

The future of operations: automation, human capital, and innovation balance.

How Chalhoub Group is redefining supply chain excellence in the Middle East.

Host:
Lynn Al-Khatib, VP of Communications at Chalhoub Group

Guest:
Andreu Marco, Chief Operations Officer at Chalhoub Group

Links Mentioned:

Chalhoub Group Website

Chalhoub Group YouTube

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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“AI: Redefining Retail”

Key Takeaways:

  1. Artificial Intelligence (AI) is revolutionising retail through predictive analytics, hyper-personalisation, and operational efficiency.
  2. Chalhoub Group is leveraging AI to enhance customer experiences while adhering to ethical and privacy standards.
  3. The UAE's proactive stance on AI innovation, supported by initiatives like the Dubai Future Foundation, positions it as a global leader in AI advancements.

Topics Covered

  • The role of AI in retail marketing, from data collection to hyper-personalised customer experiences.
  • Ethical considerations and governance in AI applications for retail.
  • Examples of AI-driven innovations such as facial recognition and predictive technologies in-store.
  • How AI integrates into omnichannel strategies, combining online, offline, and supply chain efficiency.
  • The UAE's vision for AI leadership and Chalhoub Group’s partnership with startups to solve business challenges.

Links Mentioned:

  • Chalhoub Group Website
  • Chalhoub Group YouTube

Tune in through:

  • Spotify
  • Google Podcasts
  • Apple Podcasts
  • YouTube
  • Anghami

Connect With Us:

  • Email: info@chalhoub.com
  • Instagram: @chalhoubgroup
  • LinkedIn: Chalhoub Group

Host:

  • Lynn Al Khatib, VP of Communications at Chalhoub Group

Guest:

  • Dr. Michel Chalhoub, a Doctor in AI and Retail Marketing

Release Date:

  • 23rd December 2024

WeAreChalhoub #podcast #retail #retailmarketing #ai #artificialintelligence #tech #future

Tune in through:
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Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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“You are what you focus on.”

Key Takeaways:

  1. Importance of Self-Certainty: Emphasises on creating personal certainty in an unpredictable world.
  2. Health Awareness: Covers physical, emotional, and mental health as essential components of wellbeing.
  3. Mindset Shift: Highlights the significance of changing perceptions to manage stress and challenges.
  4. Emotional Resilience: Stresses that developing resilience is critical in facing modern-day pressures.
  5. Focus on Connection: Underscores the importance of connecting with others as a support mechanism.

Topics Covered

  • Creating stability and certainty in uncertain environments.
  • The role of artificial intelligence in mental health awareness.
  • Techniques for managing physical, emotional, and mental wellbeing.
  • Strategies to alter thought patterns and improve emotional responses.

Links Mentioned:

  • Chalhoub Group Website
  • Chalhoub Group YouTube
  • Marisa Peer Website

Connect With Us:

  • Email: info@chalhoub.com
  • Instagram: @chalhoubgroup
  • LinkedIn: Chalhoub Group

Host:

  • Lynn Al Khatib, VP of Communications at Chalhoub Group

Guest:

  • Marisa Peer, World-renowned Therapist and Best-selling Author

Release Date:

  • 15 November 2024

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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"But First, Internal!"

Key Takeaways:

  • Internal Communications boosts employee engagement, leading to a 20-25% increase in productivity.
  • Chalhoub Group is launching a new "Social First" platform to consolidate Internal Communications tools and foster better employee interaction.
  • Employee advocacy and thought leadership are crucial in building both personal and company credibility.
  • Rasha shares her experience managing Internal Communications projects while preparing for motherhood.

Topics Covered:

  • The importance of Internal Communications in organisational success.
  • How Chalhoub Group is integrating new technologies for Internal Communications.
  • The role of employee advocacy in promoting thought leadership.
  • Transitioning from traditional communication methods (like print) to digital platforms.
  • Balancing a demanding career with personal life challenges.

Links Mentioned:

  • Chalhoub Group Website
  • McKinsey Research on Employee Productivity

Connect With Us:

  • Email: info@chalhoub.com
  • Instagram: @chalhoubgroup
  • LinkedIn: Chalhoub Group

Host:

  • Lynn Al Khatib, VP of Communications at Chalhoub Group

Guest:

  • Rasha Nashashibi, Senior Manager of Internal Communications at Chalhoub Group

Release Date:

  • 23 September 2024

Tune in through:
Spotify | Apple Podcasts | YouTube | YouTube Music | Anghami

Connect With Us:
Email: info@chalhoub.com
Instagram: @chalhoubgroup
LinkedIn: Chalhoub Group

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Make it Local / #31 / In this episode of The Podcast, we explore creative production in the Middle East, and what goes behind the scenes in the studio where brands are integrated into local cultures. Shawn Davey, Creative Director at Chalhoub Group, joins us to discuss his journey from London to Dubai as the lead of “One Studio”, and the creative process behind localizing content for our Group and our brands.

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Innovation / #30 / Innovation is at the heart of everything we do, and entrepreneurial spirit is a core value to our Group and a key to our success. Add to those ingredients, and in Forat Al Haider’s words: storytelling, authenticity, boldness, and an agile mindset.In this episode of The Podcast, Lynn Al Khatib, VP of Communications, hosts Forat Al Haider, Director of Beauty Innovation, to talk about his role in creating and partnering with brands for our Group, most importantly brands that speak to our consumers as much as to us. Forat also takes us through his journey with Ghawali, our luxury oriental fragrance brand.

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Sustainability / #29 / “Fashion is one of the most harmful industries on the planet.”A powerful statement by a powerful force in the fashion industry, named one of @Time 100 CLIMATE’s most influential climate leaders in business for 2023, and the only fashion designer to attend COP28 exhibiting her “Stella McCartney’s Sustainable Market”!In our first podcast of the year, Lynn Al Khatib, our VP – Communications, hosts Stella McCartney and takes us on a closer look at Stella, her brand, and her innovative tomorrow’s solutions for a better and greener fashion industry.

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People and Culture / #28 / In this engaging podcast episode, titled "Learning is a Lifelong Habit," host Lynn Al Khatib, Group Head of Communication at Chalhoub Group, introduces a special guest, Aurélien Cuellar, who shares his transformative experience attending an executive leadership program at Harvard Business School.Aurélien, a technology business partner at Chalhoub Group, takes listeners on a journey through his motivation to embark on this learning adventure after a decade in his career. He discusses how the program challenged his perspective, emphasizing the importance of ongoing learning and adaptation in today's rapidly evolving world.The episode delves into the immersive nature of the Harvard program, where case studies, group discussions, and real-world scenarios provided profound insights into leadership and decision-making. Aurélien shares his personal growth moments, including learning to say "no" when necessary and optimizing time management.Listeners gain valuable takeaways as Aurélien discusses how he practically applied his newfound knowledge and methodologies within his professional role, enhancing collaboration and governance processes. His commitment to sharing these experiences and mentoring others showcases his dedication to continuous improvement.The podcast also touches on the fun moments of storytelling and the importance of communication skills in leadership. Aurélien leaves listeners with a powerful message: "Learning is a Lifelong Habit," emphasizing the need for curiosity, adaptability, and a commitment to staying current in an ever-changing world.Tune in to this episode to explore how lifelong learning can reshape your career and leadership journey.

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Sustainability / #27 / Our journey continues with another episode in our Sustainability Series. Joseph Sabbagh - Group Head of Country Management Operations, Hasna Raisy - Senior RSO Manager, and Rawad Hossein - Head of Safety & Security, share their insights with our host and Group Head of Communication, Lynn Al Khatib. We've made strides in retail operations, accessibility, and the environment. E-receipts and safety measures are transforming our stores. Let's create a better future together!

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Sustainability / #26 / Join us in this episode of The Podcast by Chalhoub Group, where we unveil our achievements towards paving the way to Net Zero and getting our targets SBTi validated, in addition to discussing the urgent need for collective action to tackle climate change.

Lynn Al Khatib, our Group Head of Communication, hosts Ibrahim Al-Zu'bi, Chair of the Global Council on SDG13-Climate Action, and Florence Bulte, our Chief Sustainability Officer, to share their insights and experiences.

Together, we can make a difference. Let's embrace a sustainable lifestyle and work towards a better future for our planet.

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Innovation / #25 / A recent study shows that 60% of professionals today want to be entrepreneurs or have their own business. With Entrepreneurial Spirit being a core value of our Group, a Group founded by entrepreneurs at heart, comes The Greenhouse as a space for bold entrepreneurship, helping startups see the light and grow through The Startup Studio and Accelerator Programs.Join Lynn Al Khatib, our Group Head of Communication, hosting our colleagues Rafi Dikranian, Product and Marketing Director at The Greenhouse, and Joanne Marie Bassoul, Finance and Operations Director, in a new episode of The Podcast by Chalhoub Group, taking you through everything you need to know about The Greenhouse, our Group’s space for entrepreneurship and innovation.

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Trends & Brands / #24 / Is skincare the largest growing segment in prestige beauty today? What new trends are shaping this industry? Why are consumers choosing clean beauty and science-backed products? How is “Skin Care Nation” building awareness in communities as skincare becomes part of our physical well-being?In this episode of The Podcast by Chalhoub Group, Lynn Al Khatib, our Group Head of Communication and host, touches deeper on all these subjects and more in a lively discussion with colleagues leading the skincare business in our Group; Victoire Pozzo, Head of Marketing at FACES, and Zaher ElDassouky, General Manager in our Beauty Division.

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People and Culture / #23 / In recent years, women have made unprecedented gains as a vital part of the region’s workforce. They are highly educated, motivated, and increasingly visible across the public and private sectors. Their progress is momentous, but we still have a long way to go.We celebrate International Women’s day with our Group Head of Communication and host, Lynn Al Khatib, Sharmila Murat – Chief Investment Officer and Sharon Perolls – Retail and Experience Director, in our new podcast episode.

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People and Culture / #22 / In Episode 22 of The Podcast by Chalhoub Group, our Group Head of Communication, Lynn Al Khatib hosts our Chief of Staff, Geoffroy Bunetel and Dana Al Hamrani our Business Development Manager and NEXT Committee member in Saudi to talk about Governance in a family business. They also talk about our Alumni programme, NEXT Committee and how to achieve Servant Leadership in real life.

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Tech / #21 / What is the Metaverse and what is all this buzz around it? After launching the “GCC State of the Metaverse and its Potential for Luxury Retail” report, we dive deeper into this topic with our experts in the field.Lynn Al Khatib, our Group Head of Communications, hosts Nick Vinckier, Head of Corporate Innovation, and Andrea Fetzer, Head of Strategy at Chalhoub Group, to go behind the scenes of the report.

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People & Culture / #20 / Our Group Head of Communication Lynn Al Khatib hosts Radwa Salem – Head of Performance at Chalhoub Group and Marilena Hadgianni – Head of Marketing at Tryano to talk about owning your career.

What does ‘It starts with you’ mean?  

People need to understand that they own their career and performance

Mindset of companies need to shift towards making sure employees are empowered. It is the shared responsibility of employee and manager.

Your personal career development is not in the hands of the manager like it was previously – today and with all the changes in workplace we need to make sure our employees are empowered and they are on the right career path in accordance to their ambitions.

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Trends & Brands / #19 /  In this episode of The Podcast by Chalhoub Group, our resident host and Group Head of Communication, Lynn AlKhatib talks everything skincare and clean beauty with Alice Fourquet, Head of Curation and Beauty Nation, Stephanie Shenouda, Senior Brand Manager in our Beauty Division and Maricel Evangelista, Skincare Expert at L’Occitane.  

How to spot clean beauty products, what are the common skin issues in the region and what is Chalhoub Group’s involvement in clean beauty are just few of the questions our guests answer in this episode.

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في سياق هذا البودكاست، تستضيف رئيسة المجموعة للاتصال- لين الخطيب، عمار بوقري، مدير عام الإستراتيجية والتطوير في  هيئة الأزياء-وزارة الثقافة، المملكة العربية السعودية وشربل لحود، رئيس قسم النمو في مجموعة شلهوب للحديث عن:

السياق والتعاون بين مجموعة شلهوب وهيئة الأزياء السعودية - 

أرقام وأعداد عامة عن السوق السعودية ودول مجلس التعاون الخليجي -

ما العمل الذي تقوم به مجموعة شلهوب وهيئة الأزياء في المملكة العربية السعودية؟ -

الخطوات التالية والخطط حول كيفية إثراء قطاع البيع بالتجزئة والخبرات -

KSA / #18 / In this new episode of The Podcast by Chalhoub Group, our Group head of Communications - Lynn Al Khatib, hosts Ammar Bogari, Head of Strategy and Business Development at Ministry of Culture, Saudi Arabia and Charbel Lahoud, Head of Growth at Chalhoub Group to discuss the context and collaboration between the Group and Fashion Commission of Saudi Arabia, in addition to overall numbers and figures on the market KSA and GCC, what we all are currently doing in KSA and what’s next. 

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Tech / #17 / After two years of dealing with the impact of the Covid-19 pandemic—as well as its lingering effects—every industry’s leaders are coping with a variety of challenges, ranging from supply chain disruptions to staffing shortages to inflation. The tech industry is not immune to any of these issues, and all of them are added to the challenges that come with the rapid evolution the industry faces on an annual basis. In this new episode of The Podcast by Chalhoub, our Group Head of Communication – Lynn AlKhatib talks “everything tech” with Sara Hegazi – Head of People (Operations), Kamran Abbasi- Chief Information Officer, John Mcnulty – Technology Business Partner (Manager Companies) and Aurelien Cuellar- Technology Business Partner (Joint Ventures)

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Our Chief Sustainability Office, Florence Bulte and Group Head of Talent Acquisition, Damian Brown takes us through our sustainability report for 2021, future Group plans and the role HR plays in meeting our goals.

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Dive into an insightful conversation with Patrick Chalhoub, Group President of Chalhoub Group; Michel Bernardaud, CEO of Bernardaud; Herve Martin, Group CEO of Baccarat; Emilie Metge, International Brand General Manager of Christofle; Geoffroy Bunetel, Chief of Staff of Chalhoub Group; Geraldine Dupre, General Manager of Tanagara as they discuss the rich know-how of French craftsmanship, heritage and art de vivre.

For English & Arabic subtitles, visit link

Un épisode spectaculaire destiné à vous faire voyager dans le processus créatif de chefs-d'œuvre à couper le souffle présentés à l'exposition temporaire « L'art de vivre à la française, un rêve à partager ».

Plongez dans une conversation passionnante avec Patrick Chalhoub, président du Groupe Chalhoub ; Michel Bernardaud, PDG de Bernardaud ; Hervé Martin, PDG du Groupe Baccarat ; Emilie Metge, Directrice Générale Marque Internationale de Christofle ; Geoffroy Bunetel, Directeur de cabinet du Président du Groupe Chalhoub ; Géraldine Dupré, Directrice Générale de Tanagara, sur le riche savoir-faire de l'artisanat, du patrimoine et de l'art de vivre français.

Pour la version en anglais et arabe, cliquez ici link

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People & Culture / #014 / This episode is all about the learning culture & growth mindset that has been embedded in our Group. Our Learning & Development team also discusses the importance of developing agility to adapt to the ever-changing market circumstances.

Tune in with: Antoine Zeenny: Senior Learning Experience Manager Sharnali Jani: Senior Learning & Development Executive Marcello Fernandes: Digital Learning Lead Zaur Shiraliyev: Group Head of Learning & Development "

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KSA / #013 / Saudi Arabia’s fashion sector is evolving tremendously under its #vision2030 initiative. Tune in with our team as they discuss the new wave of Saudi Fashion: Dana Alhamrani - Business Development Manager Joseph Chalhoub - General Manager - KSA Fashion Turki Alqahtani - Retail Manager

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Innovation / #012 / Embracing an innovative mindset creates and captures new values that drives sustainability, longevity, and business growth.

Tune in to learn more about innovation with our very own: Rafi Dikranian - Marketing & Operations Manager Ludivine Labussiere - Head of Strategy Alice Fourquet - Head of Curation

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People & Culture / #011 / Want to learn more about our recruitment process, where we scout for talent and what’s changed for us after the pandemic? Tune in with our Talent Acquisition Team: Damian Brown - Group Head of Talent Acquisition Alexandria Ashkar - Talent Acquisition Manager Naji Nakhle - Talent Scout (currently People Partner)

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Innovation / #010 / In line with the Group’s transformation journey, this episode is all about normalizing failure, powering through innovation and being future proof. Tune in with Joanne Bassoul: Program Lead - Green House Accelerator, Heidi Armstrong: Founder - Wear That Management and Fuad Ali: Regional Visual Merchandising Manager.

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KSA / #009 / This episode is a case study on Swarovski in KSA focusing on customer centricity mindset and the frontliners role, last mile delivery, e-commerce and the collaboration with MUSE, our Group Loyalty Programme.

Tune in with:

Johanna Baghajati- Senior Marketing Executive – Franchise Swarovski

Shaza Al Khayat- National Sales Manager

Heba Al Amri- Beauty Advisor KSA

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Sustainability / #008 / In this episode, our partner @EVLAB - the first multi-brand electric vehicles platform talks to us about their journey and their partnership with the Group to shift to a cleaner energy structure. Tune in with: Kevin Chalhoub, CEO & Founder, EV Lab, Luca Rubino, Chief Marketing Officer, EV Lab, Linton Crockford-Moore, Strategic Creative Advisor, EV Lab Rami Riman, Admin Operations & Procurement Manager, Chalhoub Group.

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Trends & Brands / #007 / In this episode, we talk skincare. Join Camelia Tahiri, Nipun Kumar, Eliane Fattal and Rima Frey as they introduce us to new skincare customer and the new skincare behaviours.

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People & Culture / #006 / This episode is all about life at Chalhoub, our culture, our transformation journey, Great Place to Work certification and much more. Tune in with Elma Merhej, Nabil Chalhoub, Peter Muthama and Nicola Macmillan.

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Sustainability / #005 / In this episode, we discuss sustainability mindset, our agenda for the next years, our transformation agenda for KSA, brands and many more with Aline Madaghjian, Florence Bulte and Charbel Lahoud.

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Customer Engagement / #004 / Carla Daaboul, Nida Unas and Ilaria Buonpane get together to discuss customer engagement and our very own loyalty program MUSE.

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Data / #003 / Four members of our Data Team talk about the lessons and opportunities they took from the early pandemic and the importance of understanding our customers and the wider data ecosystem. They also discuss the challenges of building a data mindset. Tune in!

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In this episode, we are tuning in from our Jeddah offices in KSA to discuss how we are embracing KSA vision 2030 at Chalhoub Group with key focus on the 3 pillars:

  1. A Vital and Vibrant Society
  2. A Thriving Economy
  3. An Ambitious Nation

And of course, our learning from the pandemic. Tune in!

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People & Culture / #001 / Our very own Louisa Clarke, Group Head of People, discusses how we are driving our culture and transformation journey with Joseph Ibrahim, Vice President - Beauty Franchise & Distribution 1, and Joseph Sabbagh, our Head of Retail Store Operations.

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This is Chalhoub Tube. A thought provoking podcast by our people on thought leadership, culture, start-ups, Tech & Data, sustainability, customer experience and our transformation journey. Fascinating conversations will be shared by our people. Subscribe now.