MCA Allstar Podcast: Recent Episodes
MAPS MCA Coaching
This podcast is all about sharing proven systems and models around Real Estate brokerage operations. Tune in as KW MAPS coaches unpack some of the biggest operations topics in Keller Williams offices, or watch us interview some of the top operations leaders in our offices across the country.
Brett Caldwell has been an agent, Team Leader, Regional Leader, and leads multiple Market Centers as the Operating Principle. Join us as we dive into his vision for the MCA role as being the CFO and COO of the Market Center.
Hear from a top MCTT and MCA how the systems they built together as a team helped them gross 10+ agents multiple months while their Market Center was without a Team Leader.
Adam Morris is an MCA out of the Bloomington office in Illinois, and has helped his team bring over multiple Indy brokerages. Tune in as he walks through step by step how he helped recruit, transition, and retain an Indy office.
Sydney Sipes is the MCA over two market centers. Tune in as she shares her systems around recruiting and supporting growth in both market centers.
Patty is the MCA over multiple market centers, and oversees the onboarding process for roughly 40 agents per month. Tune in as she walks through her systems step-by-step!
Join us for a special episode as we hear from the amazing Mike Hillary some of the best ways to think about and use Command MC to save time, and get more out of your agent relationships.
Amy Inkrott is the MCA out of the La Jolla office in California. Tune in as she shares her system for managing operations, her team, meeting agendas, new projects and more!
Julie Perrott is the MCA of the #21 office in all of KW for Owner Profit in 2024. Hear directly from her how their team sets and upholds standards, and recruits/retains to their value proposition.
In this episode we talk about all kinds of things from org. charts to productivity systems. Hear how Kassandra Stephens helps her market center reach #26 in the company in Owner Profit!
Michael's office was ranked #22 out of all KW offices in YTD Owner Profit in 2024. Tune in as he talks about how he and his team work together to achieve these incredible results.
Check out the latest episode from Crystal Lawson's Super Power Series, where she interviews the amazing Rolinda Johnson around her system for bringing agents in through KSCORE.
Tune into Jenn Turner, MCA of a top 20 Market Center, as she dives into how to balance over 300 transactions a month with over 400 agents, while still providing great customer service to her agents.
Hear from top MCA Trystan Hayes how his team generates 5+ referrals per team member through agent consulting. NOTE: there were some issues with the video, yet the full audio is still available.
Hear from MCA Megan buyer (top 100 Market Center) how she leads herself and her team through the 411.
Hear how MCA Joan Chica (top 200 MC) contributes to team meetings, teaches in the market center, and adds value to his agents all through studying his local market data.
Hear from experienced investors Michele McBride and Rachel Watson how they each got started on their investing journey from the MCA seat, and built their property portfolios.
Listen to Mary Adkins Bell share how her office has earned a place in the top 100 Market Centers by modeling the MREA for their agents.
Hear from Director of Growth and ATL Carrie Butler how she and her team have built a system around KSCORE that generates four new agent recruits per month.
Hear from the great Rebecca Rose all about how she found her unique skillset, and leveraged that to build a successful career in Keller Williams.
Hear all about how MCA Marylin Wenninger used the 4-1-1 with herself and her team to excel in her role and grow stronger as a leader.
Hear from the one and only Leslie O'Barr how she helped take her Market Center from being ranked 698 in Owner Profit to ranking within the top 100 among all Keller Williams offices.
Hear from Rachel Watson (Regional MCA, Leadership Coach, GM, Investor) all about how to thrive and create opportunity in the MCA role.
Hear from Rachel Paavola, MBA, as she shares about her super power of building communities.
Hear from Michael Sargeant all about how he took the operations of his single Market Center, and expanded to support five offices in his OP's network as well as launch a separate business to support multiple other offices.
Hear from Austin's own Marty Miller about how he has built their Market Center's database to over 20,000 contacts, and generated multiple pieces of business through a system of texts and emails.
Hear about Myra Oliver's incredible story of reaching financial freedom by age 33, and her journey from hair stylist, to business owner, to realtor, all the way to Regional Director.
Check out this first episode of our new SUPER POWER series, where Carrie Herman talks about her super power of using her voice to bring a sense of calmness in stressful situations!
Mary Holder shares the specific steps she took to reduce her monthly overhead by nearly $40,000 a month.
Hear from the great Russ Nolting all about how he and his market center consistently drive people to their training.
Lance Kelehan talks about his process for meeting and consulting agents in the business.
Tiffany Davis shares how her team has recruited and onboarded multiple Indy offices, and how she contributes to the process as an MCA.
In this special episode, hear from the amazing Julia Lashay Israel all about her journey and experience around leadership.
MCA support rep, and former MCA Alaina Hebert shares her experience around retaining agents through going above and beyond for her agents.
Jennifer Tinker shares her journey to holding over 500 recruiting appointments and 175 recruits as an MCA in the market center.
Josh Torres talks about his systems around training and retention that have allowed his office to maintain less than a 20% attrition rate.
Our very own Kelly Cote shares her journey from an Agent's Assistant all the way to Director of Operations and Services at KWRI (including her time as an MCA). Hear how she's navigated both changes in the role, as well as changes in the industry, and the mindset that was required to achieve success in each stage.
Michelle Mueller lays out the details of her 'Homegrown Capper Program' that helped generate over $194,000 in Company Dollar in a single year.
Hear from some of your very own MAPS MCA coaches about their journey through Keller Williams, the challenges they experienced, and their mindset along the way that ultimately helped them find success.
Mark Adams shares how his office drives attendance and adoption to various resources offered by KW and his Market Center.
Luke Albertson reduced his office's attrition in one year by 35% using the KPA tool. Hear how his team thinks and acts to get agents more engaged in the office.
Looking to get more involved in recruiting as an MCA at your Keller Williams office? Check out part 2 of this month's episode where we interview MCA Becky Bell, who has a proven process of attracting new agents.
Looking to get more involved in recruiting as an MCA at your Keller Williams office? Check out this month's episode where we interview MCA Christina Quiroga, who has a proven process of attracting new agents.