What happened to all the people? Business is changing, sending the "costs first, people last" mentality from past decades right into the deleted folder.
What if leaders supported the HUMAN in human resources, the VALUE in core values, and the SAFETY in psychological safety?
What if businesses were about more than slogans? What if they were fully live beings, with physical, emotional, social, and environmental needs? What if businesses realized that they are people...too?
Leaders looking to cultivate connection and kindness as they add HUMANITY into business wellbeing, this is for you!
What if....businesses were actually neural circuits? with Lindsay Harle, Businesses are People Too! A Podcast! and Quirky Lindsay Harle
On this episode, we dive on in and learn:
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What if....businesses invested in driving passion? with Kira Day, The Passion Centre
On this episode, we dive on in and learn:
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What if....businesses used this not-so-hidden secret for success? with Kayla Walsh, ISC Health
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What if...businesses turned down the suck to turn up their possible? with Tim Sweet, Team Work Excellence
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What if....businesses recognized that WE is greater than ME? with Suzanne Ricard-Greenway, SR Greenway Leadership
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What if....businesses decided to DANCE with innovation? with Dr. Caroline Brookfield, The Reluctant Creative
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What if....businesses stopped asking people to pay?
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What if....businesses believed that business was personal? with Mike Cameron, MikeCameron.ca
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What if....businesses listened to understand?
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What if....businesses practiced deep listening? with Oscar Trimboli, podcast host of Deep Listening
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What if....businesses celebrated empathetic teams? with host, Lindsay Harle
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What if....businesses believed in human dignity? with Dave Ferro, DF Safety Ltd.
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In this Season 4 Intro Episode, host Lindsay Harle digs in to answer the question she asks of all guests...What if...businesses realized that they were people too?
Three main takeaways:
1) Importance of values defined in action. Special credit to S3, E12 of Businesses are People Too: https://anchor.fm/businessesarepeopletoo/episodes/Season-3--Episode-12-What-if---businesses-practiced-being-human-e14sglp
2) Why tying values to goals makes for more aligned teams
3) How listening gives permission for people to be human.
Email your answers to, "what if...businesses realized that they are people too?" to lindsay@thewriteharle.com.
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What if...businesses practiced being human? with Me - Lindsay Harle, Businesses are People Too! A Podcast!
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What if...businesses strategized around the human need for connection? with Terra Argo, Argo Operations & Your Business Peeps
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What if....businesses turned off their notifications? with Dawn O'Connor, Focus Bubbles
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What if....businesses saw their dark side of leadership? with Dr. Kevin Sansberry, KEVRA the Culture Company; The Toxic Leadership Podcast
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What if....businesses tapped into the power of an engaging experience? with Mike Seidle, WorkHere/Pivot CX
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What if....businesses connected purpose on all levels? with Nemisha Patel Owen, Mindset Coach
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What if....businesses gave permission to plan? with TaJuanna Taylor, Bootstrap Dreams
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What if....businesses maximized abundance through small things? with Masami Sato, B1G1 (Buy1Give1)
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What if....businesses didn't use vanilla values? with Jamie DuBose, Zenplicity
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What if....businesses had leaders who were real people? with Lourdes Juan, Founder, Hive Developments, Leftovers Foundation, Fresh Routes, Moonlight Market, Soma Spa
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What if....businesses had leaders who were real people? with Tracey Bodnarchuk, Chief Revenue Officer, Hopewell Residential
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What if....businesses listened to better hear their employees? with Keith Crawford, Life Support Mental Health
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What if....businesses knew what their brand really was with host, Lindsay Harle
A breakdown of what brand is beyond super catchy phrases, slogans, and vision/mission/value statements and logos in 5 simple steps.
brand is history
brand is audience
brand is personality
brand is value
brand is capabilities
And what the heck do all of these actually mean! Listen and find out.
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What if....businesses KISSed goodbye to the status quo? with Andrea Jones, I Am Andrea Jones
Top takeaways:
6:13: Clients make your business tick. If you can't connect with them, your business won't tick.
7:54: Pyschographics picks up on who the person is: their identity, reality, reactions, etc.
8:05: Psychological triggers are what get people to buy.
8:23: Buying triggers are the things that happen in someone's day that makes them realize they need YOUR solution
8:58: Anyone can write copy. BUT it's the elements in the copy that increase how/why/when people buy.
9:18: A few brain tricks for website content
10:10: Niche is important to have your business thrive (not just survive). It's not tactic-based, it's niche-based.
10:44: The "sea of sameness" pains you as a commodity. This is why you need to niche to create exclusivity for the outcome you create. This is what will help you speak the language of your ideal client so they can say "yes" to you.
15:09: The power in people curiosity allows you to see your brand differently.
15:25: Andrea's definition of what a brand is: what people say about you when you're not in the room.
15:42: No one will buy something they don't value...even if you value it.
17:13: Decisions are always made in the moment. But - they are backed by years of experience leading up to the decision. So, you must know what these experiences are.
19:45-22:10: Anything that's gone wrong in your life is because of communication or lack thereof. The same words DO NOT always mean the same definition. Are you using the same definition?
22:53: If people do not understand in a single sentence what you do, you will not get the buy in...and they will not buy.
23:47: KISS - Keep It Simple Silly. Keep things WISE...not smart.
26:33: Andrea shares how larger businesses can share one unified voice ACROSS the organization.
27:42: Nothing great happens in the status quo. This requires clear articulation of the great vision for it to get across and inspire action.
28:54: Creating a dating profile for your business helps to shift your business to someone that people would want to "date."
29:48-30:53: Clear brand personalities mean either people love or hate you. This shows that you have a clear line in the sand. Find this space that is uniquely yours.
33:09: Hear Andrea's answer to what if...businesses realized that they are people too?
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What if....businesses worked in collaborative partnership with you and your people? with Rebecca Liston, Rebecca Liston Business Coaching & Consulting Top takeaways: 5:55: Rebecca shares the many sources of intuition and the need to discern exactly where this intuition is coming from. 6:05: In business intuition, the key is to "turn the dial" to tune into the innate intelligence of the business proper. 10:12: The non-emotional part of the business proper is what guides the "matter of fact" intelligence of the business person. This is the concrete, calm, and collected data. 12:05: There is a need to pull in and listen to what clients are saying about a product/service. 13:00: We must work IN PARTNERSHIP with our business. It is our partner, not something to push or pull. This is the energy of the business itself. The data informs the humanity of the business. 17:20 - 20:20: The business intuition model (by Lori Wilson, Inner Access 101) allows us to start opening up ourselves to intuitive insight. This is thinking versus feeling about a problem and understanding the difference between the two. 20:30 - 22:25: Rebecca outlines the 2-Pen Method. This allows us to start tapping into our own intuition/higher inner knowing. 24:25: Business intuition allows us to see the possibilities that our brains just can't. Our brains can only do so much...and we must bypass them to open ourselves and our businesses up to opportunities. 27:30: The business is its own seat at the board table because we are NOT our business. They - the business - are their own energy and therefore deserve their own seat. 28:30: The Business Entity is what has to have the value to move the business itself along...because people will leave the business itself. People are important, of course, yet the business itself holds the value. 30:05 - 32:38: Use business intuition to tune into the company ensures the business lines up with who you are, what the customers need, all while making business sense. This allows more alignment to ensure it grows into something you want it to and not "just because." This allows for a healthy balance to keep growing in a sustainable manner, rather than "luck alone." 34:20: The power of pruning. Read Necessary Endings: The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward by Dr. Henry Cloud 37:19: Hear Rebecca's answer to what if...businesses realized that they are people too? Connect with Rebecca online:
Website: rebeccaliston.com Email: rebecca@rebeccaliston.com LinkedIn: Rebecca Liston
Connect with Lindsay online:
Website: www.thewriteharle.com Instagram: @quirkylindsayharle Facebook: @quirkylindsayharle LinkedIn: Lindsay Harle-Kadatz Email: lindsay@thewriteharle.com Stay connected with Quirky Quills, a monthly resource for leaders, mental health, and brand alignment
What if....businesses didn't have financial bottlenecks with Brad Celmainis or Brad Celmainis Accounting Solutions
Top takeaways:
6:00: Why accounting should not be done once a year and what's the risk if you don't have efficient systems in place.
9:05: First principle of accounting: everything comes down to cash and you're nothing without it.
9:30: When you put your thumb on your cash, you have your thumb ON your business.
10:30: Why software subscription models for automation can save your business money.
13:31: Traditional accounting is reactive accounting.
14:03: Cloud accounting allows you to latch onto productivity!
15:05: Quickbooks Online (Intuit), Xero , Dext (formerly ReceiptBank) - accounting systems mentioned
16:05 - 18:55: What leaders miss when considering the process or software for their accounting solution - NOT really understanding what accounting is and its systems and data in real-time.
20:05: Cloud accounting allows you to tailor systems to your individual business needs.
23:05 - 24:55: You have to get control of your numbers before you can get stability and peace of mind. This comes down to proper reporting in real-time.
27:46: E-commerce is everything these days as it gives people an opportunity to take an idea and market it effectively.
29:36 - 30:35: Don't ever get hung up on price with subscription-based software as it is an investment. You must look at the RETURN it gives you.
32:35: The E-Myth Enterprise by Michael E. Gerber, working on, not in your business.
35:10: Clarity on what's actually needed. When provided, it's easy to make an impactful decision that brings you peace of mind.
35:58: It's all about making business run more effectively and efficiently - this is what light's Brad up! Build the workflows and systems that work!
43:26: Hear Brad's answer to what if...businesses realized that they are people too?
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What if....businesses modelled doing different instead of doing more with Kylie Woods, Chic Geek
Top takeaways:
5:05: Impact of COVID on event-based business models
5:35: Start with the question of what problem do we want to solve and who are we serving in the best way possible
6:00 - 6:58: The reality of how much mental and emotional resiliency is needed to adopt change
7:10: Effect on women in both for and not-for-profit businesses: research showing COVID has potential to set women back in the workplace with women in the workplace falling to 55%, its lowest since 1986
8:58: There's no timeline on how long it takes to pivot!
9:10: The importance of having funds set aside to support when pivoting is required
11:05: The need for different leadership models where 80 - 100 hours of working does not have to be the norm
12:28: Comparison mode and why this inhibits leaders as we learn our own unique capacity levels. Doing more or doing different?
13:20: Why we need more women role models showing HOW they did things FOR them - Kylie's powerful vulnerability
14:37: Kylie shares her compassion as a leader and why this is important to the success of a business, especially in a socially conscious one that relies on volunteers
16:34 - 17:50: Compassionate leadership and its importance for removing a predetermined understanding of "ideal leadership models"
18:33: The challenge of integrating compassion into our businesses. This often starts with compassion for ourselves
21:00: The commitment to being compassionate to others opens the door for us to be compassionate with ourselves
22:26: What can business look like with a socially conscious/conscious capitalist outlook from the ground up
23:20: Women must step into making profit and be unapologetic about it
24:58: Why non-profits need the business savvy in addition to their heart. The power of cross-pollinating the heart and business for profit minds
26:02: Jacquette Timmon's podcast reference: What you should know about capitalism before you destroy it
26:48: Collaboration - it's not about one OR the other. It's about AND.
27:42: Kylie's advice for young leaders who are just starting out. Hint - it starts by going inward first
30:30: We very rarely are starting back at square one. We have the tools and experiences to support us, even in completely NEW spaces. What does compassion then look like in everyday practices knowing this!
35:15: Hear Kylie's answer to what if...businesses realized that they are people too?
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What if....businesses allowed employees to thrive with personal brands? with Tracy Borreson, TLB Coaching
Top takeaways:
7:17: The whole point of a brand is to create an experience for someone
7:27: People create experiences...not clever marketing strategies
8:57: You must know who you are as a brand to have the right people manage it for your company
11:02: Do you know if your company only uses the word "culture"...or do they actually have a culture?
12:27: Personal brand alignment = when something resonates with you. When your people are in misalignment, it's hard to get the best out of them for your business.
14:03: Corporate ladders vs. personal brands and what's required to ensure personal investment in growing with your company
15:34 - 17:27: Do the job you love - but do it YOUR way. Highlighting powerhouse professionals owning their personal brands: Kyla Lee, Vancouver Criminal Lawyer and Alice Stephenson, Stephenson Law. Two women in traditionally conservative industries transforming how to work in their fields
18:50: How leaders can support people to contribute as themselves to the larger business personhood. 1) Know your mission and value beyond the written form; 2) Have clarity in communicating these two things
20:43: Use a Love / Loathe List to help your people get aligned and engaged in their roles
27:52: When personal brand misalignment drains and depletes people, they are more likely to leave a company. Organizations are losing good people because of this misalignment
28:10: The role of HR departments is to help employees find their personal brand
28:54: We need to take care of our people as people - not employees. This includes the CEO who is also a real person with human needs
33:07: Clarity comes when we give ourselves space!
33:27: If you want to get the best out of your people, then you have to know who they are as people
39:38: Hear Tracy's answer to what if...businesses realized that they are people too?
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What if....businesses engaged with a visual stylist? with Crystal Reynolds, Crystal Ink
Top takeaways:
10:51: There's power in not having all the answers, but knowing the questions to ask in order to find them
11:12: Team collaboration is crucial for having a successful end product - including design
12:01: The visuals of a business' personhood comes from knowing how to find your look and feel so the visual represents YOU in YOUR industry, allowing you to easily be recognized
12:46: Design is the visual representation of who you are, what you stand for, and what matters to you. It is an introduction to you
14:42: People can always tell if you've haphazardly thrown together a design
14:54: Comic Sans is designed for COMICS! It should not be used anywhere else!
15:17: Your design has to connect with who is looking for you because they will miss you otherwise.
16:74: You want to be approachable and comfortable for WHO you want to reach
17:36: Design creates the welcome mat to your business
18:43: Crystal shares what happens to the business when there is a disconnect between the design, the story, and the community
20:38: Business as a person gives it a sense of purpose, which translates into what the business itself can do
21:37: There are ways to be intentional with your design so that it works for all people in the business
22.16: A good creative will not tell a business what to do. They'll hear the impact you want to make and translate this into visuals to connect with people where they are
24:06: We must remove our ego to know when we need help with visual representation
26:00: The reason businesses need to be a part of the design PROCESS to understand where we begin and where we end up to ensure there is full connection and engagement with the design
29:13: Consistency in design use build trust
30:33: Hear Crystal's answer to what if...businesses realized that they are people too?
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What if....businesses decided to invest in workplace trust? with Shane Osborne, Better Business Bureau
Top takeaways:
5:06: Trust today just isn't the same as it used to be
5:37: Trust means that we must be really honest and transparent as we allow businesses to get to know us, including what we believe in
8:25: Trust has to be a 2-way street, otherwise there will be a breakdown in communication
10:45: Trust comes down to a choice as it informs the ethics of a business. Every Tom, Dick, or Harry can start and run a business, but not every Tom, Dick, or Harry can be ethical in running it
11:43: What message is a company inadvertently sending when they simply do not respond to a customer?
12:40: Customers want to be heard and have a dialogue without being ghosted. This is where the breakdown in trust often happens
14:44: Shane shares how to have hard conversations with clients and it means removing our ownership pride
15:45: We must learn how to have open and transparent conversations, even when we're in the wrong!
17:56: How does trust play in business today and how can we build it now as business continues to change?
21:17: How can new businesses start to build trust when they don't have a history behind them?
23:40: All businesses fail someone, somewhere along the way
24:52: The importance of building trust with your team so they can do the same with your customers. This comes to finding the balance between iron fist management and best friend management
26:22 - 30:58: When coaching people you need to: tell them how to do it, show them how to do it, let them do it, then give feedback. This consistency will build trust and help you tur out employees who do things the way you need them to. It's a system for building trusted employees
31:37: We cannot get angry or frustrated with people when we do not tell them what they can or cannot do
34:32: Culture is what's most important - over and above a paycheque
35:30: Retention is how you measure whether your team trusts you
38:25: Hear Shane's answer to what if...businesses realized that they are people too?
Connect with Shane or the Better Business Bureau online:
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What if....businesses aligned their people plan with their business plan with Ashley Cox, Sprout HR
Top takeaways:
6:59: You are going to fail, regardless of how strategic you are. Make peace with this.
8:17: Women leaders are grossly underrepresented across the board, making it difficult to find leaders to look up to, especially ones we can see ourselves in
9:18: You don't have to change who you are at your core to be an amazing leader - including your femininity. This opens the door of possibility for young female leaders
12:02: How to lead from your natural gifts and strengths so as not to lead like someone you're not
12:43: The hypocrisy between male leader traits when used by female leaders
14:03: Creative business owners often miss these things when looking to hire, including the stories we tell ourselves that hold us back
17:49: A primary difference between the creative business owners and other business owners when hiring
18:49: The truth: EVERYBODY has a problem in hiring when doing so for the first time. You are going to mess up.
21:62: How to leverage our natural strengths and talents to support our business personhood. Hint: it's not about cloning yourself
23:08: Where is your business missing "nutrients" in its personhood?
23:31: You must identify goals in business, where you're going, and what you need to get there
24:36: The answer to when you need to hire someone
25:53: The common harmful business mistakes we make when hiring
27:13: The misalignment that causes your business to suffer
30:19: How to identify the tangible thing you need to start hiring the right person
30:49: The cool thing about your business values and how to identify them
36:49: If you are missing the action that defines your values, you are missing the gold that builds company culture
37:22: The most important job as a CEO is to set the vision and tone of a company. This is through your values becoming an intentional culture. Not culture by default
40:59: Hear Ashley's answer to what if...businesses realized that they are people too?
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What if....businesses chose to embrace their blank canvas with David Schmeikal, The Gyst Life; Bear and Unicorn Creative Co. Inc.
Top takeaways:
11:06: The process of learning that knowing "that's it" is an ongoing process of exploring what doesn't work to know what does
11:46: Rejection is just PART of our journey
17:11: We need to set the foundation for what we envision. This takes courage and bravery and knowing they are different, yet both required to make progress
19:39: The power of trusting your quiet gut as you continue to ask, "is this it?" and then listening if something is missing
23:32: Stability comes from strong foundations
25:20: Even strong foundations diminish over time. We need to strengthen and reinforce them as we continue to evolve as human beings
27:16: Leaders must be willing to go inward and understand who they are, how they operate, and why this allows them space for growth in curiosity
29:49: How you can go inward without scaring yourself out of the inner conversation comes down to courageously looking inward and asking 1) who do I want to be known as and know myself to be; 2) What kind of person do I want to be?
31:44: There is NO SUCH THING as "getting it right"
33:46: The funny thing about mountain tops...and now what. Having the choice to DECIDE if we want to go further
36:54: Cultivate cultures with people who want to continue to go for more mountain tops
37:41: Are you hikers or climbers in your business as this impacts the directed effort of you and your people within your business personhood
39:56: Leaders - if you commit to getting to know your people, you know the key things that will help to promote or hinder your business. This empowers your people and allows you to create possibilities WITH your people
42:36: We are scarce in this one key thing - TRUST. How can you built it so it doesn't crumble?
45:16: How can we be less fickle as leaders...and as humans?
46:19: There's power in intentionally freeing ourselves from our baggage to create space for something new to show up.
51:21: Do you want to have more TEA (Time, Energy, Attention - our finite resources)? Be careful where you drink your tea.
53:42: Hear David's answer to what if...businesses realized that they are people too?
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What if....businesses intentionally defined and reinforced their safety behaviour? with Eldeen Pozniak, BA, BSc, CEES, CHSC, CHSMSA, CRSP, FIIRSM, CMIOSH, Pozniak Safety Associates, Diggins Safety Consulting
Top takeaways:
5:55: The choice we make, things we do, responsibilities we fulfill have repercussions
6:12: There are systems and personalities necessary to have a SAFE business where people go home at the end of the day
6:50: What organizations overlook when considering health and safety for the overall health of the business
9:00: We must focus on both the physical AND psychological hazards to see the whole business being
10:00: Businesses can CHOOSE how risky they want to be. This becomes a CULTURE CHOICE
11:35: We can minimize/avoid harm through systematic processes
12:45: Have the right structure, culture, and conversations in place to support us, otherwise we are setting ourselves up for harm - both physical and psychological
14:25: Stories are what's needed for safety for businesses to help their people apply this within their lives and roles as this reinforces how concepts will personally affect them
16:30: People need stories of how other people are affected and not just "it's out there, so beware"
17:17: Stories of safety must:
18:20: who's the HERO, and who's the VILLAIN in your business safety story as this impacts the culture and personality of your business
20:20: What influences people and organizations is NOT always the same thing. Is it logic or emotion - know WHO you're communicating safety with and then work your story accordingly (e.g. engineering firm connects differently than a marketing firm)
22:08: Importance of message mapping to ensure the right story is packaged in a way your people will connect to it
24:25: Senior leaders, Health & Safety Supervisors and Managers have to be purposeful in the stories they are building to create the story that reinforces their right behaviour
28:00: Listening is how to start being intentional with your safety stories
31:45: We operate with different definitions of safety. Know the definition that you're operating in so you can connect the value of safety to the behaviour
33:06: It's not about changing people; it's about influencing them
35:07: We must connect all parties to communicate the vision & goals of the business personhood to operate at its most optimal, healthy level as a fully functioning organism
38:20: the heroes MUST be the ones who are doing the behaviour we want reinforced. The villains - discourage the behaviour.
41:51: Hear Eldeen's answer to what if...businesses realized that they are people too?
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What if....businesses created mental health socially instead of through a workshop? with Connie Jakab, Brave Parent Institute, Brave Tribe, Wellness Innovates
Top takeaways: 4:14: "Bring them closer" - what this means in Connie's story and why we should never send the hurting away
7:52: A program is not mental health. So, how can companies truly cultivate a culture that supports TRUE mental health?
8:41: A mentally healthy workplace looks like belonging
8:54: Connie shares the number one desire of your employees
9:12: Mental health is created socially
10:15: Belonging creates resilience. YET - belonging is not created by the employer. It is created by the people within an organization
11:28: There is impact when there is a lack of meaningful work and purpose. Reference Johann Hari, Lost Connections
12:08: A sense of workplace belonging directly impacts your productivity and bottom line
13:52 - 15:11: Connie highlights ways to take mental health conversations and turn them into ACTION for belonging POST workshop
18:39: Switching the onboarding process to create learned experiences over telling people what your vision, mission and values are
20:16 - 21:18: Connie's passion is to impact the future youth. And this becomes about connecting parents and their workplaces as the workplace is who holds the parents of the kids who need to be brought closer.
21:23: When we impact the workplace, we impact the home. When we impact the home, we impact our youth.
23:58: Connie provides tools to encourage connection and conversations with teams
24:53: We want to support people...we just do not know how! This is consistent right across Canada as shared through previous Let's Talk Hope conferences on Bell's Let's Talk day
25:54: Support in the workplace does not magically happen. We have to create it with intention
26:28: National Hope Movement, Let's Talk Hope - mental health conference on Bell Let's Talk Day. January 28, 2021: is a national conversation around mental health - how ALL of Canada is doing - to open the eyes of people across all ages, genders, provinces and territories Join the conference, register at: https://www.eventbrite.ca/e/lets-talk-hope-canada-tickets-129606874651
For more info, visit: www.nationalhopemovement.com
33:07: Hear Connie's answer to what if...businesses realized that they are people too?
Connect with Connie online: Instagram: @conniejakab LinkedIn: Connie Jakab Connect with Wellness Innovate: Website: wellnessinnovate.com Instagram: @wellnessinnovate
Connect with Lindsay online: Instagram: @quirkylindsayharle LinkedIn: Lindsay Harle-Kadatz Email: lindsay@thewriteharle.com Stay connected with Quirky Quills, a monthly resource for leaders, mental health, and brand alignment
What if....businesses prioritized mental health the same as physical health with Juliet Meskers, Mental Health Global Network
Top takeaways:
5:43: Juliet provides the definition of OCD (obsessive-compulsive disorder)
7:58: Friends 4 Friends, University of Delaware. The story of how Mental Health Global Network came into being.
11:22: Why include mental health as a priority for your business and how businesses can begin to prioritize mental health on an equivalent level to that of physical health.
14:40: If your employees are not functioning at their full capacity, then neither is your business.
15:15: Statistics regarding mental health in the workplace (US States):
19:30: Tools for leaders to support their team's mental health:
27:26: The impact that awareness within the younger generations entering the workforce today is having on the business world
31:40: Mental health education SAVES LIVES. Period.
32:49: We are more likely to witness a panic or anxiety attack in our office than a heart attack.
33:57 - 34:50: 1 in every 5 individuals suffers from mental illness. The impact of early education on physical first aid has shown to decrease the stats of cardiac arrest. If we see the impact that early physical education can have, why are we not implementing the same early education for mental health first aid?
38:14: Hear Juliet's answer to what if...businesses realized that they are people too?
Connect with Juliet and the Mental Health Global Network online:
Connect with Lindsay online:
Website: www.thewriteharle.com
Instagram: @quirkylindsayharle
Facebook: @quirkylindsayharle
LinkedIn: Lindsay Harle-Kadatz
Email: lindsay@thewriteharle.com
Stay connected with Quirky Quills
What if businesses reflected to move forward with purpose?
Top takeaways:
2:50: Lindsay Recknell's definition of hope and why leaders should focus on hope and what this means for their people
4:11: Hamish Knox's genius about focusing on our individual behaviours to help us reach our mountain tops
5:07: Elise Russell's brilliance in asking: if we're already the best versions of ourselves today...then what's the point of the next 60 years?
6:24: Luanne Whitmarsh insights into why leaders should kindly allow crappy days to happen...and what this actually does for our people
7:43: Mary Tidlund's beautiful story of how collaboration is a true disruptor for how business has traditionally been done
8:35: Tymothy Roy's calming influence highlighting it's about the WHO not the HOW
8:59: The importance of aligning our actions, behaviours, and words to focus on people and treat them with true value
To connect with Lindsay:
Connect online:
What if....businesses created their own leaps and bounds? with Tymothy Roy, Tymothy Roy Coaching
Top takeaways:
8:34 - 9:43: Traditional coaching styles versus individual mindset coaching boils down to shifting who you are while you are doing
10:49 - 12:02: The importance of speaking from a future self space in order to pull the future towards you
14:14: What is business is personal? After all, business is created BY people FOR people. So, if you're looking for a shift in your business, go back to why you started in the first place
15:49: Shift in business happens ONLY when shift in people happen
19:32: Aubrey Marcus reference, https://www.aubreymarcus.com/
20:33: Is it time to redefine what leadership is to you?
24:41: Is is the right vision for you...is it a vision that also stretches you enough?
25:38: Leadership is destined within everybody. It just looks different for you.
32:49: What are the conversations and thoughts you have with a higher level of your self?
35:24: Stop asking what do I want to become. Focus on who do I want to become and when do I want to become?
37:51: Esoteric thoughts are easier to understand when they are just put into action
39:24: The energy power of engaging curiosity!
40:29: EPIC storytelling is your actual transformational piece
43:44: Corporate Compartaliztion - this current model is the separation model that is keeping things broken
48:38: Stop asking how. The how shows up when the who shows up.
51:04: Stumble through showing up as your future self. This is okay as you learn to be WHO...not HOW
52:26: Dan Sullivan, Strategic Coach reference, https://www.strategiccoach.com/
57:58: Successful people understand that their inner world determines their outer one.
58:06: Tym dives into the "freedom from, freedom to, freedom because" model.
1:02: Hear Tymothy's answer to what if...businesses realized that they are people too?
Connect with Tymothy online:
What if....businesses cared about eating their veggies before their cake with Lisa Genovese, BottomLine
Top takeaways:
8:18: For any recommendation to have an impact, it must have data to support the WHY!
10:12: When you dive into the data research, you can identify gaps in the business, allowing for deeper insights into marketing
11:08: The issue with "Spraying and Praying" - jumping into implementation without research to support a real strategy. This has you run the risk of developing something that doesn't serve, leaving you to then redo. (There's a reason we must eat our veggies before the cake)
12:58: What does your company do best? Ask this of all the execs in your company. If they cannot say the same thing...then there is misalignment in your company
14:00: Evolutionary Leader Stories, https://www.wearebottomline.com/bottomline/
15:58: Relationships are key for business entities to healthily thrive.
19:28: For business growth, leaders must invest in:
20:29: Ask yourself - what do YOU as a leader NEED to LEAD?
21:28: Marketing tools and tactics for healthy businesses. Start by asking:
22:15 - 24:18: A few of Lisa's favourite tools:
24:36: KISS - Keep It Simple, Silly: the model we should look at for life
26:08: We must learn how to say now, so we can say YES
28:15: Hear Lisa's answer to what if...businesses realized that they are people too?
Connect with Lisa and BottomLine online:
What if....businesses lead by 'power with' instead of by 'pocketbook'? with Mary Tidlund, Speaker, Author, Philanthropic Coach
Top Takeaways:
6:05: Mary's personal journey leading from the pocketbook to leading from the heart. She shares the honest vulnerability required of her journey to support the philanthropic empowerment work she continues to do today.
6:58: We lead often without knowing that we are leading
8:17: When presented with a very humbling experience, we can choose to dig deep and tap into our moral compass. These experiences allow us to look at who we are and what we really want to be in this world.
11:23: Mary's definition of "rebel" and what this means within the oil industry. Often involves not being concerned with other's watching what you're doing because of the focus on the impact of what you are doing. There's no need to try to fit in, so it's those who are really considered "norm disruptors."
14:28: The power highlighted when a business actively engages and supports the community they live and work in.
15:33 - 16:35: The diverse education and work experience of the company Mary, along with three other co-founders, founded in the late 1980's succeeded because there was a culture of respect for everyone and what they all brought. This respect for the individual allowed for greater adaptability. Three steps for doing this include:
17:58 - 21:31: "Power with" model that Mary uses with her philanthropic goals and successes. The key is to align with partners who share your values and you are committed to the goal and not having power over another.
25:28: Hear Mary''s answer to what if...businesses realized that they are people too?
Connect with Mary online:
Website: www.marytidlund.com
LinkedIn: Mary Tidlund
Find Mary's book, Memoirs of a Wildcat:
Online: https://www.marytidlund.com/bookstore-1
Shelf Life Books, Calgary: 1302 4 Street S.W.
Cafe Books, Canmore: 100, 826 Main Street
What if....businesses kindly allowed crappy days with Luanne Whitmarsh, ARBI (Association for the Rehabilitation of the Brain Injured)
Top takeaways:
4:24: Great leaders equal great teachers.
7:04 A business is a reflection of the people; both those who are the recipients of its services and those within the business itself. Meaning - if there is a negative feeling from the business, it's often from the top down. This trickles down, resulting in a sick business. You FEEL this in a business.
9:09: Do you know what actually DEFINES the health of your business? And how can you do this with the ebbs and flows of life?
11:09: It's okay to have a crappy day...and acknowledge this. This allows you to then:
13:28: It should not challenge you to answer "am I true to my mission?" If it does, this is an opportunity to dig into WHY and what can be done about this.
14:05: What does a business that is KIND in purpose look like?
16:34 - 18:21: Being kind as a business starts with three steps:
This allows us to start from the basics of being a child who simply trusts and loves again. It becomes about changing the standards of what it means to be a kind, impactful leader.
20:26: Leaders should not set themselves up as completely separate from their teams
21:24: Mental health is something that happens TO us...but it doesn't have to be ABOUT us. We don't have to "live with it" we can work it!
22:19: Must first rebalance our business personhood before we can continue forward
23:11: Who are the people who have your answers? It's your workers. They always do. Ask them
24:21: Difference between eustress and duress. Stress has its place...it's not bad. But we must know its place and purpose
27:54: Power of observation as a leader. It's crucial to use your eyes and not be blind to what is truly going on.
33:14: hear Luanne's answer to what if...businesses realized that they are people too?
Connect with Luanne online:
What if....businesses behaved boldly for growth while making incremental shifts? with Elise Russell of Pony Friday
Top takeaways:
7:03: The power of giving yourself the space you need allows you the power to shed pieces of yourself that no longer serve you as you go forward.
8:11: Behave Boldly; Elise's raw tale of shedding light on
9:06: What could redefining these mean for your business...and your life? This is about accepting what you want that may not make sense to others - or even yourself - in the moment. It's about listening to, and then embracing your instincts
11:09: COVID and its impact on businesses - EVERY INDIVIDUAL on your team became more of their own identity in the chaos. This showed the larger segmentation of teams and its impact on having to consider the added anxiety in the current climate. COVID allowed businesses to see that individuals required understanding and compassion for each person.
13:04: How can we adjust our understanding - and our pace - to be able to now accommodate individuals along the way as pivots, market changes, and pandemics continue to draw attention to the people within a business?
14:54: You have to decide how to handle things when they hit the fan. See this as a time for emotional growth.
19:29: We have to understand the power of incremental shifts...and that they can take a long time. This relies on three things:
21:13: Think - if you were the best possible version of yourself tomorrow, what's the point of the next 60 years?
22:14: Elise shares the ONE mistakes businesses make with their business and their brands.
25:04: The most important thing we can do in our business, in our lives, is to navigate human connections
25:13: Sometimes - the best move we can take is to simply PAUSE
27:39: There are so many opportunities. These are opportunities to redefine ourselves and understand who we really are and who we really want to be looking forward now
31:14: Hear Elise's answer to what if...businesses realized that they are people too?
Connect with Pony Friday online:
What if....businesses added a bit of EQ to their IQ for real organizational excellence? with Sandra Crozier-McKee, Facilitator, Executive Coach, Speaker
Top takeaways:
6:36: A business of excellence is clear on their values, principles, and who they are as a person. They understand that they are the sum of their parts.
7:57 - 9:42: The best businesses are a combination of EQ and IQ
10:35 - 16:36: What exactly is Emotional Intelligence?
17:39: Empathy and leaders - how to balance the empathy for the people on the team with the realities of running a business
20:57: Leaders have feelings too. You cannot be empathetic without showing the gaps in your own armour
27:46: the PERSONAL vision of the leader is what often dictates the vision and mission of the overall organization. This comes from the top BUT is supported from the bottom.
29:27: STOP for a moment. Imagine your business without your PEOPLE today. Not the positions...but the people. How does that change your business and role as a leader?
29:52: I/R Theory (Identity/Role Theory).
32:32 - 34:25: EQ of a business can be intentionally developed by choosing to focus and create positive neural pathways
35:52: Where to start developing your EQ. Your business VISION, asking:
36:32: Tylenol Case study and the power of their vision. At a massive loss, recalled product that was harming population because vision said that they, "did not do harm." By recalling, they were able to:
38:45: hear Sandra's answer to what if...businesses realized that they are people too?
Connect with Sandra online:
What if....businesses decided to first give, rather than make, people earn respect with Judith Virag of Clean Club Calgary.
Top takeaways:
6:38: Judith shares the 2 things missing in her business that, when added, transformed in
7:22: Respect - there are two ways of giving it. One is to make people earn it. The other is to simply give it with trust. When we simply give it with trust, THIS is what begins to make a business human because we see our team, our people, as such.
8:58: How can leaders add more "human" back into their business and leadership
11:20: Judith's shares how she hindered her own business for years and what she did to stop being her biggest hurdle
14:53 - 18:38: Connection - face to face connection, building trust between people
21:21: Promoting from within is great...but not always the right move
23:52: hear Judith's answer to what if...businesses realized that they are people too?
Connect with Clean Club Calgary online:
What if....businesses embraced their fear of real growth with Jenn Lofgren, Incito
Top takeaways:
5.25: We all have a story about someone when we hear their bio, but it's never their whole story. Listen to Jenn's story about growing up homeless at the age of 16, being a mechanical assistant in the Canadian Reserves, her career as an assistant to an interior designer and how this is not actually in her bio.
8.47 - 10:37: The biggest hindrance to leadership: FEAR mindset that shows up in three main areas.
To be an effective leader, we must let go of all three of these fears.
11:02 - 12:14: Our identity should not be defined by our role as "leader"
13:22: Even in seemingly "choiceless" situations, we always have a choice
14:42 - 16:50: Value behind a coach is rarely about the problem one goes to a coach for
17:22 - 19:42: There is power in conflict.
20:37: Leadership is difficult and requires you to step into vulnerability time and again. The key is to work with someone to help you sort through this as you cannot do leadership work along
23:17 - 24:15: How to start embracing conflict, critical feedback, and growth
25:52 - 26:52: Fear isn't about leaping out of it. It's baby-stepping your way through it. It's about giving you control over how you want to show up each day.
28:18: hear Jenn's answer to what if...businesses realized that they are people too?
Connect with Jenn and Incito online:
What if....businesses chose to be better than zero, one teeny % at a time with Hamish Knox, Sandler Training
Update since interview: register for Hamish's sample Sandler Session called Why Salespeople Fail and What You Can Do About It:
Top takeaways:
7:08: Hamish's own Business as a Person story and how this impacted his leadership style
10:10: Growth happens in small, baby, consistent steps.
11:30 - 14:32: Discover on what hinders the communication of your business and how you can make this a strengths
14:58: Hear a case study on the impact communication had on a business from the workshop floor
17:08 - 21:40: Tools to assess where your communication, attitude, behaviours, etc.. are within your business personhood
24:03: Learn how companies can communicate with other companies as "people" in a community
26:03: Leaders - are you showing the BEHAVIOURS that back your values. These actions are your real core values. To help your team implement these values and communicate as a business, these behaviours should be defined in a way that's:
28:08: Leaders are the Rope Builder for their team.
31:08: Good person, bad fit. Learn what this belief means within a business personhood
33:51: Do you know what daily, weekly, monthly actions you (as a business) need to be taking to support the overall personhood health of your business? Discover why defining these is crucial to success.
34:00: Be a guest of Sandler Training! Register at www.hamish.sandler.com/guest
34:43: hear Hamish's answer to what if...businesses realized that they are people too?
Connect with Hamish and Sandler Training online:
Specific links:
What if....tomorrow could be better than today with Lindsay Recknell, Expert in Hope; Hope Motivates Podcast
Top takeaways:
11:45: Hope plays a major role within any business and it cannot be undervalued
12:34: Lindsay's definition of hope: The future will be better than today by taking actions that we can control
14:32: Hope is something that can be taught and is extremely contagious. When hope dwindles, surround yourself with actively hope-filled people
16:27: Hope Theory defined as GOALS + AGENCY THINKING + PATHWAYS THINKING where goals = what; agency thinking = individual why; pathways thinking = how
17:10: the difference between hopeful people and optimistic people
19:14: Brain's Hope Circuit Can engage the hope circuit by tapping into your curiosity. Curiosity sparks hope
23:00 - 25:30: how to tap into hope for your business Example: Bring HOPE THEORY into your performance reviews. This will tap into the personal goals and agency thinking of the team member, helping to build out a more hopeful and active pathways thinking
30:45: hear Lindsay's answer to what if...businesses realized that they are people too?
Connect with Lindsay Recknell online:
Website: https://expertinhope.com/
Mental Health in the Workplace Programming: https://expertinhope.com/programs/workplace-mental-health/ (mention Business are People Too! A Podcast) to get 25% off!
Hope Motivates Action Podcast: https://anchor.fm/hope-motivates-action
Instagram: @lindsayrecknell
Facebook: @expertinhope
LinkedIn: Lindsay Recknell
What if....businesses used the power of story with Suzy & Trevor Rounce, Switchback Creative
Top takeaways:
12:59: why businesses need a story / foundational brand
18:55: Substance stories are within everyone. They merely need to be pulled out and crafted
21:25: All businesses have a story inside of use, especially those who are past the startup phase. It's important to reflect to see where you are now, why and how you got to where you are, and what does that mean to your audience?
23:20: 3 questions for getting the story out of yourself NOW
31:00: The power of investing in community as a business strategy
35:40: one of Suzy and Trevor's favourite client story transformations
39:20 Trailblazer Fund non-profit applications. Closes November 13, 2020:
40:17: hear Suzy and Trevor's answer to what if...businesses realized that they are people too?
Connect with Switchback Creative online:
What if....businesses lead with heart-centred leadership with Tanya Koshowski, Executive Director, Brown Bagging for Calgary's Kids; Founder, Tanya K. Consulting
UPDATE FOR LISTENERS SINCE EPISODE RECORDED: Tanya has recently launched a People Centered Leadership Cohort. This is a community of opportunity-focused people to create human connection, shared learning, results and togetherness! This group is a bi-monthly cohort of leaders learning, connecting and growing together. There is content monthly to guide the group and conversation. For more info about joining this community of people centered leaders, visit: http://tanyak.ca/people-centered-leadership-cohort
Top takeaways:
8:44 - 12:15: The People Centered Leadership framework for leading from the heart
Crucial to see our people as a whole person When you care for your people, they'll build into your business
14:00: How to tap into your authentic, real self as a leader when your world is falling apart
20:20: Compassion fatigue IS REAL What do leaders need to do to make sure they're able to show up with compassion and focus on the long term purpose/vision of the organization
22:37: A healthy bottom line MUST ensure that your people are healthy
29:00: The power of a CARE MEETING to create productive teams Download Tanya's free guide for "How to Plan and Facilitate a care and connect" meeting that will have your team more engaged, loyal, and productive...even remotely! Download at www.wearebettertogether.ca.
32:00: Leadership starts with yourself. Tanya shares her personal tips for tapping into your heart-centred self Be vulnerable to share where your head/heart's at Take time to accept, feel, and move through it Model this to your people.
34:02: Brown Bagging for Calgary's Kids Childhood hunger is a harsh reality in our city. Kids can't learn, grow, or have the opportunity to reach their full potential if they don't have the food they need and a sense of love and belonging that other people care for them! Be a #heroforhungrykids with Brown Bagging for Calgary's Kids www.bb4ck.org/take-action
36:05: hear Tanya's answer to what if...businesses realized that they are people too?
Connect with Tanya online:
Website: https://tanyak.ca/
Instagram: @tanyakyyc
Facebook: @tanyakyyc
LinkedIn: Tanya Koshowski
Twitter: @tanyakyyc
Connect with Brown Bagging for Calgary's Kids:
Website: https://bb4ck.org/
Instagram: @bb4ck
Facebook: @bb4ck
Youtube: Brown Bagging for Calgary's Kids
What if...businesses realized that they are people too? Host Lindsay Harle begins exploring why exactly businesses are people.
Top takeaways:
The definition of a corporation in Canada states that it is a separate, live entity, capable of entering into contracts, committing a crime, owning property, and so on. To learn more about this, visit: www.ic.gc.ca/eic/site/cd-dgc.nsf/eng/cs06641.html
3:50: The importance of resiliency for humans and for businesses
4:40: What is it that your people need to do/be/have in order to support a thriving business
5:04 - 6:35: How to develop a healthy business mind
6:40 - 8:30: How to maintain a healthy business body
8:31 - 10:20: How to grow a healthy business soul
Connect with Lindsay Online:
Podcast Website: www.businessesarepeopletoopodcast.com
Clarity Consulting: www.lindsayharle.com
Brand Building: www.thewriteharle.com
Instagram: @quirkylindsayharle
Facebook: @quirkylindsayharle
LinkedIn: Lindsay Harle-Kadatz
Email: lindsay@thewriteharle.com