Welcome to Beyond the Queue, a biweekly podcast by Stonly that looks at the human side of customer support leadership.
In each episode, we talk with customer support leaders from companies like Shopify, Patreon, Gong, Loom, and more about their career journeys, how they build and scale their teams, and what advice they have for up-and-coming support leaders.
We hope you enjoy the show! For more information about Stonly, an interactive guidance platform for self-serve support, visit stonly.com.
SentiSum
Nicereply
Sandeep Jain
Kaizo
Ada
Telelink Services, Inc
TestBox
Uniphore
Playvox
Cognitive Search Podcast
JindalX
LaunchPod Media
Blake Morgan
David Wilson
Mindful
Andrew Maher - Experience Storyteller
Seth Adler
Fireside Chats Without The Fire
Walker Information
Rick Denton
Julia Ahlfeldt, Certified Customer Experience Professional
Loyaly
Webhelp
Aly Mahan
Ozonetel
The Jasons Take On...
Paul Hagen, Mike Manfredo
inSided
ProfitWell Recur
Zoomin Software
Gustav Kotkas, Qminder
Gainsight / StudioPod Media
RingCentral
Shep Hyken & C-Suite Radio
Sullivan & Stanley
Erik Pfannmöller
Joey Coleman and Dan Gingiss
Christopher Brooks
David Powers
Mark Slatin
Totango
Randy Saunders
Jake Bauer
Nils Vinje
Chad McDaniel
Adam and Jeannie
Amas Tenumah
Stacy Sherman, DoingCXRight
Dr. Joseph A. Michelli
Casey Hill
Planhat & Anika Zubair
Australian Customer Experience Professionals Association (ACXPA)
RateIt
Beyond Philosophy LLC
Productboard
Cxperts Africa
Arrows Podcast Network
Jeffrey R Kushmerek
Craig Muchison
CELab
Inbenta
Strikedeck & Kristen Hayer
AskNicely
Adrian Swinscoe
csmsecrets
Product Marketing Alliance
Don R. Crawley
Ankit Aggarwal
Paolo Fabrizio
Justin Tippett
Flatfile
Adrian Brady-Cesana
Bigears
Jonathan Keane, Joe Schmidt, CustomerHD
Fifth Quadrant and Verizon Business
Betsy Westhafer and Tony Bodoh
Lynn Hunsaker
Marija S.Pilley
Tema Frank
Archive
SaleMove
NICE
InflowCX
David Reid
Jeff Thompson
The MESH
Gladly
Customer Success Podcast
Sharpen
Rob Markey, Bain & Company partner and customer experience expert
None
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
CX of M Radio
Jacob Adewumi
Customeruplift.com
Justine Parsons
'nuffsaid
MaxContact
Paula Hansen, SAP Customer Experience Chief Revenue Officer