Product Ops Podcast: Recent Episodes
Product-Led Alliance
Deep diving into the emerging, exciting and pivotal role that is Product Operations. One podcast at a time.
Karen Gutierrez and Reema Joshi from the Product Ops team at Wise unpack a number of key topics, including:
- Quarterly planning.
- Growing a team initially from 1 to 2.
- How product ops is improving transparency with a product mindset.
- Product ops "owning" products (the Wise Mission Roadmap).
The Product Ops team from Pendo.io, Christine Itwaru, Rick Kadlac and Adam Siegel explore key talking points, including:
- Focusing on the right things to tackle first.
- Establishing guardrails for your own product usage.
- Building trust to drive a collaborative knowledge base initiative.
- Practical insights from a leading product ops team who "wrote the book" on product ops (The Rise of Product Ops)! 🚀
Anita Asiedu and Yande Nomvete from the Product Ops team at Chipper Cash explore key topics, including:
- The evolving responsibilities of the product ops team
- Reducing waste in operations and improving efficiency using internal tooling
- Always keeping the user at the center of everything
- How to find the right talent when hiring externally
Kam Dadfar, Virginia Chiarentin, and Charlotte Hayward from the Product Ops team at Onfido explore key topics, including:
- Using customer insights to improve a trial adoption process.
- Building on data insights to drive long-term product improvements.
- Scaling an NPS system.
- How product ops can function as a neutral party that puts customer interests first.
Tina Stewart and Shradha K from the Product Ops team at Twilio explore a number of key talking points, including:
- Scaling communication into and out of the R&D team.
- Simplifying operating cadences and recognizing the importance of change management.
- Building a product ops team with a clear sense of purpose from a career development perspective.
Vincent Poulain and Jessica Orellana from the Product Ops team at Shopify dive into a number of key topics, including:
- How to get hundreds of people across multiple teams to solve a hard problem instead of "shipping the org chart."
- Scaling product ops with a common foundation but different flavors.
- How product ops is enabling Shopify to operate with "the speed of startups and the impact of giants!"