The Virtual Chapter

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Ally Anderson is a data backed marketing consultant who works with entrepreneurs to ensure that when it comes to their marketing, they're putting their time, energy and money in the right places.

I know data isn't always the sexiest thing to talk about, but we really broke it down in this episode.

Ally was so amazing at making it so easy to understand why the data is important and what metrics you can start tracking in your business right now.

She has worked with clients to double their conversion rates, improve the profitability of their marketing, and increase their customer lifetime value. All things that mean more money in your pocket and let's face it, we are here for that.

So if you're wondering how to use the data you already have in your business to make really great decisions, and also what data you should start tracking to know what's working and where to spend your time and money, this episode is for you.

Connect with Ally

Visit her website
Subscriber to her newsletter
Follow on Instagram

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🎧 Rate & Review: If you enjoyed the show, please take a moment to rate and review us on your favorite podcast platform. Your feedback helps us reach more listeners and improve the content we provide.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
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If you're anything like me, spring and summer are the seasons of ideas and innovation in your business. But what do you do with all these random ideas and screenshots of inspo taking over your phone.

Introducing, your Idea Management System - aka the Idea Library.

In this Build It Episode you can listen alongside me as you set up your own Idea Management System in a simple but effective way so you never miss an idea or forget why you saved that snap for inspiration!

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🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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It's a familiar tale right - business owner quits 9-5 to work 7-10 instead?

Maybe it's not quite that dramatic for you, but you still feel like you're always 'on', don't remember the last time you took a holiday, and even when you do, it feels like you're always one step behind a to-do list that just doesn't stop.

I've been there too.

So in today's episode, I'm breaking down:

The telltale signs you've become your own worst boss
How to turn the ship around
3 key systems to help you work less and do MORE, without being tied to your laptop.

Ready? Let's dive in

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👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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Want to enjoy a stress-free summer while your business keeps running smoothly? In this episode, I’m sharing some of my go-to tech tools that make it easy to automate, organise, and manage your business. Whether it’s project management, social media scheduling, or client communication, these tools are perfect for staying balanced and productive all summer long.

Here’s what we’ll cover in this episode:

The best project management tool to keep your tasks on track while you’re on vacation.
How to schedule your social media posts ahead of time so you can stay consistent without the hassle.
An email marketing tool that automates your campaigns, letting you nurture your audience effortlessly.
A client communication platform that keeps everyone in the loop and on the same page.
How to handle payments and invoicing without stress, keeping your cash flow steady.

(Some of the links and resources shared below are affiliate links, which means we receive a commission or incentive, at no additional cost to you!)

Asana
Later
ConvertKit
Slack
Dubsado
Thrivecart

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👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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Think summer means a slowdown for your business? Think again! In this episode, we’re busting the myth of the summer slump and showing you how to turn the “slow” season into a time of growth and profit. I’ll be sharing strategies like automated marketing campaigns and summer-themed promotions that will keep your business thriving, even while you’re enjoying some downtime. Plus, I’ll introduce you to the Summer Operating System (SOS) – your essential tool for making this summer both profitable and stress-free.

Here’s what you’ll learn in this episode:

Why the summer slump is just a myth and how you can avoid it.
How to set up automated marketing campaigns that keep working while you take a break.
Tips for creating summer-themed promotions and content that really connect with your audience.
How to plan ahead for a summer that’s fun and profitable.

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

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Thinking about taking some time off this holiday season without worrying about your business falling apart? In this episode, we’re talking about how to create an out-of-office workflow that keeps things running smoothly while you’re enjoying your break. Whether you’re flying solo or working with a small team, these practical tips will help you streamline your tasks, automate key processes, and make sure nothing gets missed.

We’ll chat about setting clear goals, batching tasks, automating your day-to-day operations, and planning for an easy return. It’s all about making sure you can truly enjoy your time off while your business continues to thrive.

Here’s what we’ll cover:

Figuring out which tasks need attention while you’re away.
How batching content and communications can lighten your daily load.
Simple automation tricks to keep things running smoothly without you constantly checking in.
Using scheduling tools to manage your calendar and client appointments while you’re out.
Tips for easing back into work with a smooth transition plan.

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

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Let's talk about Thrivecart. It's my go-to checkout recommendation for those running a course, digital product or coaching based business, and so today I want to share my genuine thoughts about the platform (especially in light of some recent issues) and discuss how to know if it's right for you.

Overview of ThriveCart as checkout software
Impact of recent issues on ThriveCart's reputation
Payment plan design and flexibility
The ability to build out funnels, order bumps, upsells, and downsells within ThriveCart
Advantages of the all-in-one checkout experience
Potential cost-saving benefits of the lifetime subscription model
Overview of additional features such as coupons, integrations, and the ThriveCart Learn platform
My personal experience and recommendation of ThriveCart for businesses offering courses, memberships, subscriptions, and masterminds

Check out Thrivecart here (affiliate link)*

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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In today's episode I walk you through creating systems for feedback and testimonials inside your programs and services. We all know how supportive having client testimonials is to our marketing, but getting feedback is also a crucial step to improving your programs and helping your clients get results!

You'll learn:

The relationship between feedback and testimonials
The structures and templates you need in a feedback system
When and how to ask your clients for feedback and testimonials
How to use your data and insights to improve your program delivery, client outcomes and retention.

Let's dive in!

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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Let's build a client birthday process! In today's episode, I'm going to walk you through creating a process to celebrate your clients (and team) on their birthdays! This is a fun, easy process to put in place to help create more engagement and loyalty with your clients.

Make sure you open up a Google Doc and we'll get started!

You'll learn:

Why I love creating processes around client or team birthdays
When and how to capture birthday information
Where to store your client birthdays for easy access
How to create joy and value for your clients, even if you're using automation!

I can't wait to build this with you!

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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Today's guest is Yuval Ackerman, an ethical email strategist and consultant who helps B corps and personal brands turn their subscribers into their biggest F.A.N.s.

She's also a food lover (especially pasta) and a full-time nomad on a mission to find a place to call home.

In this episode we spoke about:

The importance of being curious about your audience and subscribers
Using audience insights to create bespoke email strategies
Redefining email marketing best practices & adapting to change in the industry
How to nurture long term trust and loyalty in your audience

Connect with Yuval:Follow her on Threads
Follower her on LinkedIn
Join her mailing list, where she helps you turn subscribers into your biggest F.A.N.s: https://www.ethicalemails.co/subscribe

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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Let's talk about Slack baby 🎶

I'm a Slack convert going on 3 years now and you won't catch me going back to Voxer (in fact, if you're offering Voxer support it's a bit of a turn off for me now 😬) So let's talk about why I love Slack.

In this episode, you'll hear:

My journey and frustrations with communication tools.
The features I was looking for when it came to client & team comms.
How we migrated clients (and our clients' clients) to Slack.
Why I think Slack is best in class software for coaches and online service providers.

Ready? Let's dive in!

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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In today's episode I walk you through a post-launch debrief so you can know why it's important, what to include, and how to use your debrief to launch better next time!

You'll learn:

When, how and why to do a post-launch debrief
The types of information to gather for a full picture view of your launch
How to turn data into actionable insights so you can make improvements now and in the future.

Let's dive in!

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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Let's build your lead tracker together! In today's episode, I'm going to walk you through setting up your own personalised lead tracker so you can find and nurture the leads in your business.

So make sure you're in front of your computer for this one!

You'll learn:

The importance of lead tracking and why this is such an underrated tool in business.
The types of information to add to your lead tracker and where to find it.
The tech and tools I recommend and exactly how I set it up
How to add automation to your tracker to make your follow up even easier.

I can't wait to build this with you!

Want to grab our Airtable Lead & Sales Tracker? https://thevirtualchapter.co/leads

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

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Today's guest is Natalie Koussa, a Podcast Tour Strategist and Message Mixologist who helps coaches and online entrepreneurs turn their message into a movement by speaking on podcasts. She's the founder of The Speakeasy (a group programme for best kept secret entrepreneurs ready to grow their industry leadership by speaking on podcasts) and Podcast Tour Tonic (a done for you service for coaches and online entrepreneurs who want to go on a brand and business-growing Podcast Tour, without sending a single pitch).

In this episode we spoke about:

The value and purpose of a podcast tour
How to position yourself and craft a thoughtful pitch that gets you booked
The system to create and organise your own podcast tour.

Want our Airtable Podcast Planning Template? Get it now at https://thevirtualchapter.co/podcasting

Connect with Natalie:Download Natalie's FREE Private Podcast "Pod Damn": A free private podcast to help you turn your message into a movement, with a "so good it shakes up your industry" Podcast Tour. www.nataliekoussa.com/visible

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

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In today's episode, I wanna talk you through the process, what led to our decision, what my recommendations are now, and the importance of having the right tools in your business that work for you and the way you need them to work for the business.

You'll learn:

Why we're changing email platforms
My criteria for choosing any tech tool for your business
My email marketing service recommendations

Listen in to master the data your business needs to transform your sales.

Want to join our mailing list and snag 20% off your first order at the same time? Simply head to https://vault.thevirtualchapter.co/ to sign up!

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

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In today's episode, we'll be discussing the powerful data you need to capture to boost your sales this year. But, don't worry, we're not delving into the usual numbers and percentages. Instead, we'll be focusing on the qualitative, voice of customer data that will help you create irresistible offers tailored to your audience's exact needs.

You'll learn:

How to ask the right questions at the right time
The 4 key places to capture invaluable lead data
5 impactful ways to use this data to drive sales and revenue.

Listen in to master the data your business needs to transform your sales.

Want to grab our Airtable Lead & Sales Tracker? https://thevirtualchapter.co/leads

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

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Welcome to the Effortless Online Systems podcast! I'm Nivek Harrison, your host, and I'm excited to take you behind the scenes of successful online businesses. As an Online Business Manager, Systems Strategist, and Agency Owner, I’ll be sharing my insights on the best systems, tech, and processes that keep online businesses running smoothly.

We’ll chat about everything from automation and AI to project management and paid traffic, covering all the operational details in between. You’ll get an insider's look at what really works to streamline your business operations, grow your online presence, and lead your own successful business.

Each week, join me as I break down real processes, discuss top tech tools, and share stories from industry experts.

Don’t miss out – hit subscribe and uncover the simple systems that can help you build a successful and scalable online business.

Loved this episode? Don't miss out!

👉 Subscribe to the Effortless Online Systems podcast to stay updated with our latest episodes and master your business back-end.

🔗 Key Links:

Visit The Vault: https://vault.thevirtualchapter.co/
Work With Us: https://thevirtualchapter.co/book
Follow us on Instagram: https://www.instagram.com/thevirtualchapter/
Connect with Nivek on Threads: https://www.threads.net/@thevirtualchapter

Thank you for listening and supporting the show. We appreciate you!

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If you're anything like me, you've probably signed up for a BUNCH of technology that maybe you're not using, or isn't serving your business anymore. Well, it's time to clean it all out and become really intentional about your tech stack.

Join me as I talk through a simple audit process for your technology:

Understanding your current business needs and goals
Assessing your current tech platforms and budget
Creating efficiencies and leveraging integrations
Your action plan for change and improvements

MENTIONED IN THIS EPISODE:
Asana: https://asana.com/
Episode 18: Could Your Business Survive Being Hacked? with Caitriona Forde. Listen here

LINKSShop the templates: https://vault.thevirtualchapter.co/
Hiring a VA or OBM? Let's chat: https://thevirtualchapter.co/book
Need podcast support? Find out more: https://thevirtualchapter.co/podcasts

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Have you found yourself feeling like there's always something that needs to be done? Like you can't switch off, or many just not feeling very efficient in your work?

If so, this episode is for you!

Join me as I share about my own recent challenges with presence and productivity, and the practices I'm re-committing to in 2024.

In this episode I share:

The energy and overwhelm of the never-ending to-do list
The pitfalls of multi-tasking and why task bundling is so important
How to organise and batch your tasks to create efficiency
How to create a personalised weekly schedule
The tools I'm using right now to support productivity

MENTIONED IN THIS EPISODE:
Google Calendar: https://calendar.google.com/
Asana: https://asana.com/
Reclaim: https://reclaim.ai/
My coach, Ellie Swift: https://ellieswift.com/

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Big changes are on the horizon for email marketing, and you don't want to be caught off guard.

We're diving into the upcoming updates from Google and Yahoo that will shake up the email marketing world from February 1st, 2023. It's not just about staying out of spam folders; it's about making sure your emails land where they belong - in your subscribers' inboxes!

In this episode, we'll talk about:

Who is impact by the changes and why NOW is the time to tidy your digital house.
SPF, DKIM, and DMARC records - the essential ingredients for email authentication.
Find out why regularly cleaning your email list is the key to engaged subscribers who convert.

If email marketing is part of your business strategy, you won't want to miss this episode!

If this all feels way over your head and you're like, it is a foreign language. We've got you covered. We've set up a done for you service through The Virtual Chapter to get you authenticated. If that is something of interest to you, head over to https://thevirtualchapter.co/email, and we can help you with the setup.

Are you ready to hire a team member in 2024? Book a discovery call and let's discuss how we can support your business growth.

Resources Mentioned:

Give Good Email by Peta Serras: https://www.professionalbabe.com/give-good-email/
Google Blog: https://blog.google/products/gmail/gmail-security-authentication-spam-protection/
Test your spam score: https://www.mail-tester.com/
Set up Google Postmaster: https://postmaster.google.com/

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It's that time of year again where you are no doubt setting goals for what is going to happen in the year ahead. For many of us who are running businesses, often those goals include making your first or next hire.

But here's the thing - you can't delegate a disorganised business.

In this episode, we'll talk about:

Signs of a disorganised business
The impact and challenges of disorganisation on hiring decisions, team effectiveness and team culture
How to use your project management and comms tools effectively
The role of leadership when transitioning from solopreneur to team leader.

Need help getting started in Asana? Check out our templates now: https://vault.thevirtualchapter.co/

Are you ready to hire a team member in 2024? Book a discovery call and let's discuss how we can support your business growth.

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As we approach the end of the year, it's natural to start thinking about new beginnings and how we can take our businesses to new heights in the coming year. If your vision board for 2024 includes expanding your team, then our latest podcast episode, hiring with Intention: How to Hire with Purpose and Strategy, is a must-listen.

In this episode, we cover key steps to get you prepared for hiring in 2024. From setting clear business goals for the year to tracking your time and energy across tasks, to creating a job spec and preparing for the onboarding process - this episode provides valuable guidance to ensure a successful and effective hiring process for your business.

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As we wrap up the year, it's the perfect time to reflect on our podcasting journey and start setting the stage for an incredible 2024. Whether you're a seasoned podcaster or just starting out, there are valuable insights and strategies to ensure your podcast thrives in the new year.

In this chapter I share behind-the-scenes processes in preparing the podcast for 2024. From diving into data and refining her content creation approach, to the tools and tech that support The Virtual Chapter Podcast.

I delve into our approach of batching content, the impact of repurposing, and the importance of setting clear goals for audience growth and engagement. We also discuss the tools and processes that have proven to be instrumental, and the adjustments we're making to optimise The Virtual Chapter podcast for the upcoming year.

Whether you're looking to optimise your current podcast management or considering outsourcing your post-production elements, The Virtual Chapter can assist you in taking your podcast to the next level in 2024 find out more at https://form.jotform.com/222208440887054

This episode is a goldmine of insights for any podcaster looking to level up their game and make an impact in the ever-growing audio content space.

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As we approach the holiday season, it's the perfect time to ensure that your business is set up for both success and relaxation.

In this chapter, I share valuable insights on how to prepare your business for the holiday season and take a well-deserved break, all while keeping your business thriving.

We talk about the importance of planning for your time off, setting clear boundaries with clients and team members, and automating tasks to make your break seamless.

Planning with purpose
Automation is key
Profitability and mindset
And more!

To help you organise and streamline your holiday season preparations, I've created a holiday planning bundle. This bundle includes an Asana template board and various task templates and resources to help you feel confident and assured that your business will continue to thrive while you are offline. You can access the holiday planning bundle at thevirtualchapter.co/holiday

If you're looking to take your business to the next level in 2024, be sure to tune in to next week's episode, where I will discuss preparing to hire in the upcoming year.

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When it comes to building a successful business, marketing is crucial, but it's not the only piece of the puzzle.

Solely focusing on marketing efforts can leave gaps in your sales processes and ultimately impact your bottom line. To truly make more money and have a lasting impact, we need to implement systems and structures that support our sales efforts.

Lead Generation systems
Sales & Purchase systems
Client management & retention systems
And more!

If you're looking to implement these systems and structures but need some guidance, I invite you to check out The Vault. This newly launched online store offers a range of business templates and resources designed to maximize your operational efficiency. From Asana and Airtable templates to revenue tracking tools, we have everything you need to support your business growth.

Head on over to vault.thevirtualchapter.co to explore The Vault and start building a solid foundation for your business's success.

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It's been a big year here at The Virtual Chapter and I am so excited to finally be making this announcement.

It has been over 12 months in the making, but the doors are officially open to The Vault!

This is our brand new online store brought to you by The Virtual Chapter to create coaches and creatives in the online space.

The Vault is home to the templates that run the behind the scenes of our business and ones that I have used with clients for years to scale to multi-6 and even 7 figure businesses.

Head on over to vault.thevirtualchapter.co where for access to Asana templates, podcast and client management templates, Google Looker Studio Dashboards and more!

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

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After what was a very unplanned break from the podcast, and the business, we're back!

Now, if you're anything like me and my clients, the change in weather and the fact that there's less than 7 weeks until the end of 2023, you're probably thinking about all the incredible things that you can do in you business and for your clients in 2024.

In this episode I am sharing with you the one thing that I want you to do for your business before 2024 (and before you dive head first into the nitty gritty of your planning) so that you're really checking in on the health and scalability of your business.

How you leave 2023 is how you will continue int 2024 so this is an important topic around your systems and processes to address now.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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What tech, software and tools do I recommend?

This is by far the most common question I get asked as the CEO of an online business support agency and OBM to some incredible business women.

In this episode I'm going to give you the low down on my go to tools for running group programs and masterminds.

We'll cover the tools that I recommend all the time for project management, client tracking and content planning, forms, email marketing, landing pages, learning management, client communications and checkout.

(The below list contains affiliate links, which means if you choose to purchase, I may receive a small compensation for sharing the software with you. Affiliate links are indicated with an )*

Project management - Asana
Client tracking & content planning - Airtable*
Forms - Jotform
Email marketing - ConvertKit
Landing & sales pages - Showit (Get a free month!)*
Learning Management - Kajabi
Client communication - Slack
Cart & Checkout - Thrivecart*

And while these are all tools I LOVE, the tech world is vast and my top tip is to choose the tools that give you the user experience and client experience that suits you, your business and your clients.

Over the last 4 years I have worked with the incredible Ellie Swift**. I joined her team one week before the launch of her first ever mastermind, and since then we have been refining our processes in these masterminds.

And now we want to share it ALL with you!**The doors have just opened to The Mastermind Model and this is the only program you need to create, sell and deliver a valuable and scalable mastermind.

Head over to ellieswift.com/tvc-mastermind to sign up now!

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Can you have too many SOPs?

Does more SOPs mean a smoother running operation?

This episode is all about answering your questions about Standard Operating Procedures.

Now, I LOVE a good SOP. I am a fan, but you can take it too far, and there is a point where too many just makes business even more confusing and overwhelming than it needs to be.

Join me in this episode as I talk through:

Quantity vs Quality when it comes to SOPs and how to identify the areas in your business that really warrant one
Essential SOPs for your business and how to prioritise creating SOPs based on your business goals and needs
Customising, maintaining and updating SOPs to support your team and make sure they know which SOPs to follow

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Sometimes when we're creating content, recording podcasts or trying to have our voice heard in the online space we automatically jump to looking to say something controversial or exciting.

And yet, if there's anything that I've learnt from working with clients who have scaled their business to 7 figures it's that not everything is controversial, surprising or ground breakingly new.

In this episode I'm sharing with you the 5 biggest lessons that I've learnt over the past 7 years in working with 7 figure clients.

If you're heading to that 6 or 7 figure of business here's what I've learnt from being BTS in the businesses that make it there so that you can see what is actually important (and honestly, it's not sexy or probably even that surprising).

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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It's time to sharpen your data-driven decision-making skills so you can elevate your business!

I know that metrics and data isn't the sexiest part of your business, but let me tell you now, they hold the key to the growth and longevity of your business.

In this episode we're talking about the top 3 metrics that every singe business owner should be tracking no matter what stage of your business journey you're on.

Combined, your conversion rates, retention rates, and customer satisfaction (CSAT) are the GPS for your business guiding you to greater affordability, efficiency and impact.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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What does a good process look like?

Systems and processes are the backbone of having a truly scalable and sustainable business.

They are vital for consistency, reducing errors (from yourself and your team), improving your client experience and saving time so you can spend it in the areas of your life that you really want to

Join me for this episode as I discuss:

The importance of having best practice processes to support your business growth and achieve big goals
How to identify the core processes in your business and create really robust systems around them to start setting up best practice processes
The key tools you need to document your processes without the need for expensive platforms and tech
Automating, training and quality control as key stages of your business best practice

If you want to take your business to the next level then it's time to start implementing best practice processes to support your business growth.

LINKS:Episode 59: 5 Ways to Automate Your Coaching and Course Business
Episode 61: The 7 Systems That Created My 7 Figure Business

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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We recently celebrated a HUGE revenue milestone as we crossed the 7 figure lifetime revenue mark here at The Virtual Chapter.

We haven't just winged our way here (nor have we always gotten it right) but we have scaled really quickly since moving to an agency model because of the really robust systems we have in place across the business.

There are 7 systems that I'm sharing with you in this episode and I think number 7 will surprise you!

Join me as I chat about:

The importance of having strong foundational systems in place for your business operations, including finance and legal
The role of content marketing in nurturing and preparing your audience
The significance of an efficient sales process and client onboarding system for business growth and success

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Things are going to go wrong in business.

Sorry, not sorry.

If you've been in business for any amount of time, you should know that things go wrong, deadlines get missed, emails go out without links or at the wrong time, tech breaks down, it's a long list of things that can go wrong in business.

Despite it being almost a guarantee that things will go wrong, they are also often preventable or at least minimisable when we employ systems that work for us AND we keep them up to date.

Join me in this episode as I chat about why sh*t goes wrong and how you can use your business systems to minimise the frequency and cost involved of things going wrong.

LINKS MENTIONED
Episode 9: The Missing System For Your Next Income Goal

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Is automation one of your business goals?

I often hear that the dream is to have everything just running on autopilot behind the scenes, but after duplicating what someone else online is doing, it doesn't seem to work as smoothly as what was imagined.

When scaling our business I see 2 key areas to gain back time:

More team support
More automated systems and processes.

Join me in this episode as I chat about how you can make #2 work for you with:

The 5 key areas to implement automation in your online business as a coach, course creator or online consultant
Benefits to automating systems in your business including enhancing your client experience
How you can select the right tools for what your online business needs
How to overcome the challenges of maintaining personalisation, adapting to your client needs and ensuring engagement

LINKS MENTIONED
Thrivecart
Later
Zapier

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Tech is a tool, not the solution to your problems.

This is something that I talk about often, because how great would it be if we could just get the latest, greatest technology and have it solve our problems, right?

But that's just not the reality.

I love technology, the innovation, the possibilities and all of the ways that technology makes our lives easier and I want to share with you some of my most unexpected tech advice to help you become more comfortable and confident using tech as a business owner and navigating the digital landscape.

In this episode we explore:

Debunking 4 common misconceptions in working with technology as an entreprenuer so that you can integrate technology into your business in a way that is going to support you
My simple tech philosophy that will help you overcome your worries or fears around not being techie enough
My foundational tech recommendations for running an online business
Practical tips for integrating technology into your business and your life.

Episodes mentioned:Ep 18. Could your biz survive being hacked? With Cyber Expert Caitriona Forde

Ep 34. How to use ChatGPT to Save Time & Amplify Creativity

Ep 55. 7 Ways AI is Transforming Podcasting (And How We're Using AI Tools Right Now)

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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It feels like we talk a lot about money in the online business world, but this week we're going a level deeper than just the wild income claims and huge launches that we see on Instagram.

Today's guest, Katy Almstrom is a leading money mentor and wealth coach, a teacher and speaker who works with ambitious women who are ready to steward their money in their business and life by creating a sustainable strategy, simplify their process, and build limitless confidence in their money habits and behaviours.

With over a decade of experience in teaching and coaching combined with her own debt-free entrepreneurial journey and simplified life, Katy provides a unique service for her clients to help them slow down, map out their own joyful wealth-building journey, and create a life that has WAY less stress around money.

In this episode we dove deep into:

The importance of building your relationship with money and what that actually looks like
How Katy paid off $40k in debt in just 2 years and the transformative impact it had on her life
The importance of understanding the seasons of business and money, and how to prepare for financial winters
Building a positive relationship with money through practical actions, consistency, and aligning spending with values including Katy's daily money practice that takes less than 20 seconds a day

Grab a pen and paper to take some notes because there is something in here for you no matter how you feel about money right now.

Connect with Katy:

Join the free Overflow Masterclass
Say hi over on Instagram: @katy_almstrom
Join the free FB community
Get your name on the Moneywise Waitlist
Listen to the podcast

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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THIS is the time management process that I have been using for 4 years to get sh*t done.

If you've found yourself staring at your well-intentioned to-do list wondering how on earth you're going to get it all done, I recorded this episode for you.

Full disclosure, I did not come up with this method and I don't know who did. I know a lot of people have put their own spin on it so I hope that you can take something out of this episode, add your own touch of magic and find a time management method that works for you as a busy business owner, CEO or whatever else is filling your days.

The 4 D's that I talk about in this episode are:

Do
Delete
Delegate
Defer

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Artificial Intelligence tools are really starting to transform the landscapes that we work in.

There is no doubt that AI comes with limitations, ethical dilemmas and are far from perfect, but in this episode I'm talking about the positive ways we're seeing AI transforming the podcast industry.

In this episode I'm covering:

7 of the positives that AI is bringing to podcasting
How The Virtual Chapter is using AI not just for our podcast but in helping to support other podcasts
What AI tools we're steering clear of at the moment

Join me for this episode as we explore how AI is improving idea generation, content creation interviewing and promotion in building your business through podcasting.

Affiliate Links & Tools we're using

Buzzsprout
CastMagic
Chartable
Descript
Chat GPT

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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It's my birthday!

The last 12 months have been HUGE for me in terms of life and business (we just crossed over 1 million in life time revenue!), and I wanted to share some lessons from the past 8 years of being in online business and 3 years running The Virtual Chapter as an agency to celebrate.

I know you've probably seen a billion of these "lessons I've learnt" podcast episodes, so to make sure that you still want to listen to this podcast after being so cliche, the lessons I'm sharing are small, online business and leadership specific.

I talk about resilience, communication, empathy, collaboration, work-life integration, decision-making, accountability, purpose and so much more.

I hope that you're able to take away even just a couple of the lessons that I've learnt and implement them to your leadership practices whether that's leading yourself as a solopreneur or leading a team!

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Can a podcast be a sustainable and profitable part of your small business?

With over 2 million podcasts out in the world, but less than 20% currently active, the rate of podcasts slowly fading out is HIGH and we don't want that for you.

In this episode I'm covering:

The top 4 reasons why podcasts fade away over time that are relevant to small business podcasts
The secret to having a successful podcast that lasts (I'm pretty sure this isn't what you think it's going to be)
What having support with your podcasting can look like

And don't forget to head back to episode 52 for my systems and tech recommendations for starting your podcast

If you've got a podcast or are ready to start your podcast, The Virtual Chapter can help.
We offer a range of podcast services from audio editing, to shownote writing, transcripts, video snippets and admin so that you can focus on the most important part- planning and recording episodes that are going to connect with your people and become a sustainable part of your marketing strategy.

If you want to know more, check out our podcast packages at thevirtualchapter.co/podcasts

Affiliate Links Baby

Buzzsprout
CastMagic
Chartable

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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38% of surveyed podcast listeners went on to buy from a brand or service they heard mentioned in a podcast.

That means a podcast can be a really significant part of your marketing and sales funnel and in this episode I'm talking through the systems, tech and setup to launch your own podcast.

Something you may not know about us is The Virtual Chapter has been supporting podcasts for over 3 years in our VA and OBM services and with our podcast management team with audio and organisation support.

In this episode I'm covering:

Why you should start a podcast for your small business and how it doesn't have to take up all of your time
The exact 5 planning and launch steps you can follow to kick off your own podcast in a relatively short time frame
My favourite software recommendations for your podcast right now
Metrics of a successful podcast

Affiliate Links Baby

Buzzsprout
CastMagic
Chartable

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Ready to take the next Step? Check out our podcast support packages

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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This episode is a little different.

I invited some of The Virtual Chapter Team to join me for a bit of a mid-year reflection on what's been happening for them both within TVC and in their own lives and businesses.

We also chatted about what it's like to work with TVC, why they love being part of an agency model, and how it supports them and their clients.

This was a fun episode and while we're not talking systems and strategy, if you want to get to know some of our team better, celebrate our wins and how they support their clients.

Grab a cuppa or a glass of wine and settle in and enjoy!

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure how to conduct a systems audit? Download our free systems audit spreadsheet to get started.

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Mid year is the perfect time of year to take stock of your business and put some time aside to conduct mid year reviews.

This is part 3 of my Mid Year Review Series where I'm going to walk you through the 3 parts of your business that are often overlooked when it comes time to review.

In part 3 we're talking about reviewing your team.

In part 1 and 2 we've covered Systems & Process and Technology & Software. Pop back and have a listen because those audits will inform the type of people and skill sets that are going to serve your business.

This is a bit more of an uncomfortable topic, and if you have a hangover from corporate performance reviews, bare with me on this one because it does not have to be like that at all.

In this episode I'm breaking down team reviews into 2 parts to help you go through the uncomfortable decision making process, improve team dynamics and communication and give you some tips for providing effective feedback and grow your team in a positive way.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure how to conduct a systems audit? Download our free systems audit spreadsheet to get started.

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Mid year is the perfect time of year to take stock of your business and put some time aside to conduct mid year reviews.

This is part 2 of my Mid Year Review Series where I'm going to walk you through the 3 parts of your business that are often overlooked when it comes time to review.

We're not talking finances in this series, we're talking about systems, processes, software, technology and team (all of my favourite things!)

Last week I spoke about auditing your systems and processes, so if you missed that one, head back over to episode 48 and have a listen.

In part 2 we're talking all things software and technology.

One of the main reasons auditing the technology in your business is so important is to make sure you aren't throwing money at software that isn't serving you or you're not even using, but we also want to make sure that the technology we are using in our business is supporting our systems and goals and making things as efficient and smooth as possible.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure how to conduct a systems audit? Download our free systems audit spreadsheet to get started.

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Mid year is the perfect time of year to take stock of your business and put some time aside to conduct mid year reviews.

This is part 1 of my Mid Year Review Series where I'm going to walk you through the 3 parts of your business that are often overlooked when it comes time to review.

We're not talking finances in this series, we're talking about systems, processes, software, technology and team (all of my favourite things!)

I do this twice a year, but you can do it every quarter or just once a year...the process is going to be the same!

In Part 1 we're looking at the systems and processes that are going on in your business and I outline for you the 8 steps to reviewing your systems and processes to give you valuable insights and help you improve efficiency, identify areas for growth and set yourself and your team up for smooth operations in the second half of 2023!

**If you want a little more help in conducting your systems audit I put together a little gift for you to get clarity on the systems that are and aren't working and create an action plan to manage your systems and processes.

Download your copy here: thevirtualchapter.co/audit**Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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My least favourite discovery calls are with potential clients who ONLY want to know how much their VA or OBM can make them.

Yes, hiring team is an investment and I get that in an ideal world you would know how much money you are going to make from that investment, but that's not really how it works.

There isn't always a direct correlation between the tasks that your VA or OBM does and the income in your business.

But I still recommend hiring support, so in this episode I want to explain the 4 key ways a VA can help you make money and why simplifying the results of your team to direct financial outcomes isn't the best way to quantify your ROI.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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If you're looking to combine a soulful business strategy with fully embodied feminine spirituality this is for you!

Bec Cuzzillo is a Spiritual Business Coach for spiritual women who want to build abundant, heart-led, sustainable businesses – businesses that truly set their souls on fire.

Bec supports her clients to claim their worth, master their mindset and step into the highest vision for their life and business. She loves to blend the practical with the intuitive to ensure you walk away with the tools and strategies to build a life and business that you love.

In this episode we chat about:

Bec's business journey to supporting soulful creatives to build sustainable and spiritual businesses
What it means to build a sustainable a business and navigate the different seasons of business and life
How Bec has built a team and strategy for her business that supports her as a mum with limited time
Combining business strategy with soulful energy

This is a beautiful conversation about building a sustainable business model that supports you to build a business you love through embodied feminine spirituality.

Connect with Bec:Instagram: @bec.cuzzillo
Listen to the Feminine Fire Podcast
Take the Goddess Business Archetype Quiz

Connect with The Virtual Chapter:Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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If you missed it, last week's episode I introduced you to the idea of the seasons of business: Expansion, Integration and Flow.

You can have a quick listen to that episode here if you missed it.

In part 2, I'm talking about how you can help your team to navigate the business seasons with you.

Each season of business can require different support, have different challenges to navigate and I often see that as business owners, we get so caught up in what we need to do that we forget to keep our team involved with what's going on in the business and how they can best support us and the business.

In this episode I talk about focus areas and communication with your team to make sure you feel supported in the way that you most need during each season that you're business goes through.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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It's time for a little peak behind the scenes over here at TVC and a chat about how I navigate business seasons as a CEO at The Virtual Chapter and for the businesses that I support.

The 3 seasons that I want to talk about today are:

Expansion - growth and pushing past our limits
Integration - reflection, finding balance and long-term planning
Flow - alignment, optimisation and sustainable growth

We hit the ground running this year and we were well and truly in a season of expansion in January and February with new clients, new team, new offerings. Since then we have followed the natural course of things with a season of integration, and now we are moving into a season of flow.

This episode is all about what each of these seasons is, what they look like in business and how I support clients in each of these seasons as an OBM.
Come back next week for Part 2 for tools on supporting your team through business seasons and the situations and difficult conversations that can come with them.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Does the idea of outsourcing some of your work feel incredibly overwhelming?

*What tasks can you get support with?

Should you outsource it?

Is it actually going to be supportive for you and your business?*

Today I'm talking through over 70 tasks that you can outsource to a Virtual Assistant for your coaching or creative business.

And even at over 70 tasks, there's still other things that you may want to outsource for your business.

My aim for this episode is to inspire you, and give you the different types of tasks that you can be supported with to put together your very own job description and remove some of that overwhelm that you're likely feeling if you're thinking about outsourcing and hiring for the first time.

If you would love a copy of this list you can get our free guide to over 70 tasks a VA can do for your coaching business here.

Connect with The Virtual Chapter:Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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What tech, software and tools do I recommend?

This is by far the most common question I get asked as the CEO of an online business support agency and OBM to some incredible business women.

In this episode I'm going to give you the low down on my go to tools for running group programs and masterminds.

(The below list contains affiliate links, which means if you choose to purchase, I may receive a small compensation for sharing the software with you. Affiliate links are indicated with an )*

Project management - Asana
Client tracking & content planning - Airtable*
Forms - Jotform
Email marketing - ConvertKit
Landing & sales pages - Showit (Get a free month!)*
Learning Management - Kajabi
Client communication - Slack
Cart & Checkout - Thrivecart*

And now we want to share it ALL with you!**The doors have just opened to The Mastermind Model and this is the only program you need to create, sell and deliver a valuable and scalable mastermind.

Head over to ellieswift.com/tvc-mastermind to sign up now!

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Writing a book has been on my bucket list for a very long time.

It's a big picture vision that I have for myself, and I'm sure you also know the value of having a book, being an author in terms of our business, and the credibility and the authority that it gives.

If you're like me and this has been sitting on your vision board for a little too long, this episode is for you.

I had the pleasure of chatting with dear friend, and TVC team member for this conversation.

Jenna Little is a USA Today Best Selling Author, writing coach and owner of The Daring Press - a virtual support agency for authors who are ready to take their authorship business to the next level for more ease, growth and time.

Jenna self published her first book at 25 years old, and has now published a total of 12 books across both fiction and non-fiction.

The Daring Press supports authors from around the world to write, launch and market their books for leveraged growth, while freeing up their authors to do what they do best...write more!

If you're ready to write that book, you are going to love our conversation about what led Jenna to starting The Daring Press, the actual starting point when you want to write a book, publishing your book and all other things book writing!

Connect with JennaThe Daring Author Podcast
Instagram: @thedaringpress

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In around 90% of the discovery calls I have when I ask what support is needed in the clients business, the tasks are very front end, marketing focussed and they don't want support in their programs or client delivery.

Now if that's where you feel you need support, not a problem at all!

But what I've noticed when I dig a little deeper is that this mindset often comes from not knowing how team can support you as opposed to not actually wanting the help.

In this episode, I want to share with you exactly how we support our clients in their masterminds or group programs so you can get this type of support too.

The 5 areas that we're talking about when it comes to getting VA support in running a group program are:

Launch Support
Client Onboarding
Program Delivery
Customer Service
Client Offboarding

And now we want to share it ALL with you!**The doors have just opened to The Mastermind Model and this is the only program you need to create, sell and deliver a valuable and scalable mastermind.

Head over to ellieswift.com/tvc-mastermind to sign up now!

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Being an introvert in online business is magical!

And I know so many of our clients and listeners are introverts so today I am chatting to Tahryn Bolt about how you can share your magic and lead your team as an introvert.

Tahryn is the Biz Wizard behind The Social Bolt. She's a content wizard, a launch wizard AND a biz wizard (business coach for the muggles) - which makes her a tri-wizard aka a triple threat.
As a raging introvert she knows the secret to business success is to embrace your unique blend of magic and do business in a way that works for YOU.

She supports her clients to grow profitable and sustainable businesses and call in Beyonce level clients on repeat using the magic of strategy, content and launching and has built a 6-figure business based around the things she loves and being authentic AF in the process.

We chat about:

What it is about introverts that Tahryn believes makes them so magical in business and the best traits that introverts bring to leadership
How being an introvert impacts the way you lead yourself, your team and your business
Systems and processes in business to support you as an introvert
How you can show up and lead yourself as a solopreneur

And so much more!

Connect with Tahryn:Instagram: @thesocialbolt
Website: thesocialbolt.com.au
Get your Free Marketing Sales Scripts here
Listen to the How I Do Content Podcast

Connect with The Virtual Chapter:Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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We have reviewed over 150 applications for VA roles in the last 12 months and I am incredibly proud of the process that we have in place for recruiting and hiring.

This business started out with just me, and over the last 2 and a half years we have had 20 VA's plus podcast editors and graphic designers since then.

And while you might only be looking to hire one person into your team I cannot stress enough how important having a hiring process is to get the outcomes you want for your business.

In this episode I'm walking you through the nitty gritty of these 6 steps to our application process.

Get incredibly clear on the role you are hiring for
Create both a fun and useful application process
Shortlist candidates
Interview
Provide a test project
Present your offer and onboard your newest team member

Grab a notepad and pen because you're going to want to take some notes.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Part of the magic behind building an incredible team culture comes from understanding the unique skills, qualities and values of each team member.

One of my favourite and fun ways to do this is through the power of Human Design and who better to chat to than Cat Skreiner.

Cat is an energetic business strategist and Human Design guide who works with conscious entrepreneurs and business leaders seeking to understand and embody their unique energetic blueprint to achieve more ease, flow and abundance in their personal and professional lives.

Cat fuses her 14+ years in digital marketing with Human Design & Gene Keys to help clients catapult their business success and drive impact through the integration and embodiment of their energetic gifts.

She works with clients to create an intentional and authentic business that allows them to share their brilliance with the world in a way that feels easeful, fun and aligned.

We chat about:

What Human Design is and some common misconceptions around it
How you can start using Human Design to help you hire the best support in your business
The importance of understanding your own Human Design and what it can teach you about leadership in your business
How you can leverage Human Design in your team performance and culture if you're hiring your first team member or if you already have a team in place

And so much more!

Connect with Cat:
Instagram: @cat.skreiner
Get your free Human Design Chart from Cat HERE

Connect with The Virtual Chapter:Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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It is incredibly easy to assign blame to a team member.

But something I often to talk to business owners about, when they have had a negative team relationship in the past is about having a critical look at their place, as the business owner and leader in the relationship.

Understandably it is much easier to critically look at other peoples performance, outcomes and their part in the relationship than it is to dive into where we as the leader may have missed the mark on setting our team up for success.

Today I'm talking about the 4 most common unrealistic expectations I see in the online service provider space and the consequences to the work outcomes and your business of them.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Today's guest is someone who has had a profound impact on the way we do business here at The Virtual Chapter and this episode is a MUST if you want to be an inclusive and equitable leader with your team and your clients.

Annie Gichuru is a leading racial equity coach and consultant for online entrepreneurs. During the past 3 years, she has helped many prominent online business leaders build intentionally inclusive businesses. The most notable of which is her partnership with the Beautiful You Coaching Academy where she supports trainees and emerging coaches.

She is deeply passionate about representation through a social justice lens and combines her experience as an internationally certified life coach, her love of story telling and her extensive career as a HR specialist to deliver her signature program, Represented. A transformational online program which has been described as a MUST for all business owners who are ready to build racially diverse, inclusive and equitable businesses.
We chat about:

Annie's journey to becoming a leading racial equity coach in the online space
Myths about how much you should already know and when is the right time to start learning about diversity and inclusion for your business
How inclusion work sets you apart in a saturated industry and allows you to grow a truly sustainable business.
How you can get started on your inclusion work through REPRESENTED

If you're wondering the best place to begin or continue your racial awareness journey you can head here to take Annie's Quiz.

If you are a coach, creative or online business owner ready to build a racially equitable online business so you can be intentional inclusive you can join the waitlist for REPRESENTED here.

Connect with Annie:Instagram: @annie.gichuru
Website: anniegichuru.com
Join the Represented waitlist here.

Connect with The Virtual Chapter:Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Let's chat about the very loud elephant in the online space - ChatGPT.

I believe that ChatGPT has a place in the online space should you choose to use it. So if you have been wondering if you can use it in your business, and if so how, I've got you covered.

Specifically, in this episode I want to talk about how you can use ChatGPT in your content creation to save time and amplify your creativity.

Here's what we're going to cover:

Is ChatGPT going to replace content creators and copywriters?
How you can use ChatGPT to assist in generate content and remove some of the overwhelm
The risks and pitfalls of ChatGPT
How you can get started using ChatGPT in your business or content creation process
How I have been using the tool in The Virtual Chapter and for our clients

There are so many ways that you can use ChatGPT within your business and this is probably only just scraping the surface.

I've also written and overview of ChatGPT for Coaches and Creatives with examples of how you might be able to support yourself and your business by using it.

If you're interested you can have a look here.

For an interesting case study into the ethics of AI, you can read more about Google’s AI, LaMDA here

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Welcome back to Part 2 of how to become a masterful delegator in your business.

I am all about giving you the practical things that you can do so this week we are talking about 5 of the practical tips and strategies that will have you delegating more and letting go of control.

If you're ready to let go of doing all the things in your business and step into your role as a leader and CEO, grab a notepad and pen and listen in to this episode.

If you're already really good at delegating really small, specific tasks to your team, this is going to help you let go of holding all the keys, processes and knowledge that you no longer need to hold onto.

If you missed part 1, head back over to Episode 32 where we looked at the mindset shifts that will support these practical strategies.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Delegation is absolutely an art form. It’s also absolutely essential to growing your business without working 80 hours a week.

But it’s also something I see so many entrepreneurs (myself included!) struggle with. It is one of the most important skills to cultivate as a leader.This is the first of a 2-part mini-series and we're going to start with the 5 mindset shifts that you can make that are going to help you become a really great delegator and help you to step into your role as a leader and ultimately grow your business quicker.

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Today we're talking all things building a million dollar business alongside raising 2 children, managing a team and doing it all as an embodied, connected and sensual woman.And for that I am so excited to introduce you to Alex Wiatr.
Alex is an ecommerce entrepreneur who, alongside her husband Aidan, has built a multi-7 figure brand in the Amazon space with their two daughters on her hip. Originally from Chicago, she left her 'on-paper perfect' corporate fashion merchandising career and moved to Australia in 2018.

Alex’s soul mission is to inspire women and mothers everywhere to tap into their sensuality to create the abundant lives of their dreams. In addition to building their ecom brand, Alex also has mentored & coached hundreds of entrepreneurs across the globe in both business and embodiment fields.

Unraveling the connection between her sensuality, motherhood, and wealth has by far been the biggest needle-mover in her own business and she enjoys sharing this work with anyone who will listen ;)

Join us as we discuss:

The connection between systems and energetics and the masculine & feminine energies within business
How Alex manages motherhood and business and organises her work day, week and month!
Finding the sexiness in systems and structure that support your business and your life
Creating space through expanding your team

And so much more!

CONNECT WITH ALEX:Listen to The Unravelled Woman Podcast

Instagram: @alexandrawiatr

RESOURCES MENTIONED:

LINKS:

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Today we're keeping it short and sharp with the 4 things you need to tell your team right now to set yourself, your team and your business up for success in 2023.

So often we dive right into the work because we're excited and have big visions and goals for the year, but I want to encourage you to share more information with your team right now so that your whole year is going to feel really supported and make sure everyone is really clear on what the year ahead is likely to look like.

These are the things that you should be talking about whenever you have a planning period or you're bringing on board a new team member.

LINKS:

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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We are back for 2023!

And we are kicking off with an episode all about how you can turn your business vision in 2023 into reality. How to actually implement this vision that you have with ease.

I see it all the time (and have been guilty of this myself), that we start the year with so many beautiful intentions, goals and visions personally and professionally and somewhere along the way it gets forgotten or life get's in the way.

But not this year!
2023 is the year that you take your vision and run with it, so in this episode I'm talking you through a process that I use in my business and that I've been using with my clients for years to take all your ideas and turn them into an actionable plan.

LINKS:

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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"Nivek, working with you and your team is on my vision board!"

What a huge compliment, and it's honestly one of my favourite things to hear. That someone is actively working towards working with you.

If you're one of those people with a team member on your vision board for 2023, in this episode I'm talking about what you need to know and do now to bring that to life.

We have limited spots for discovery calls left for December to start in 2023. If you'd like to chat about how we can support you I would love to hear from you! Book a call with us: www.thevirtualchapter.co/book

Check out these past episode for building your team:Episode 7: How to Build a Micro Team for Success + ScaleEpisode 19: The time to Hire is Now

LINKS:

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Growth is messy.

Business growth can be scrappy and involve a lot of change in short periods of time

We all know that growth isn't linear, and things happen unexpectedly, and your if you have a team while you are going through a season of growth they are part of the messy journey with you.

The question I'm answering today is: How can you navigate growth so that you and your team feel supported AND your business is seeing the outcomes?Tune in to hear:

Navigating difficult conversations and difficult seasons
What happens if you outgrow your team or if the business needs change
The importance of communicating and bringing your team along for the ride

LINKS:

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Having a VA or any team member for the first time can feel really stretchy.

It calls us into a leadership role that you maybe never saw yourself having when you got into business for yourself. It makes you a team leader or a manager who is responsible for team performance, and for managing the outcomes of others.

Once you have team members though, it's a non-negotiable to step into the role as a manager.

So what makes really good business leaders good at managing and leading their teams?Tune in for the not so secret 5 ways my MOST successful clients lead their teams.

LINKS:Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Find out which systems needs your time and energy: The Scalable Systems Quiz

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I know how easy it is to get to this time of year and feel really checked out of business.

In previous years that has certainly been the case for myself and my clients, when we feel like we've pushed through the year, done all of the things and then we get into the energy of winding down, and by the time we get to November we're feeling really checked out and start future tripping into the next year.

There is so much that you can be doing in the last few months of the year to be setting yourself up for success in 2023.

Tune in for the 3 easy things that you can do right now so that your business is set up to scale next year.

**LINKS:

Check out our template shop:** thevirtualchapter.co/store

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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Today's episode is a super fun topic, because seriously, who doesn't love giving and receiving gifts.

And given that it's almost the middle of November, an episode about gift giving seemed timely.

I am joined by biz bestie, team member and dear friend, Tania Hall.

Tania is the owner of The Custom Gift Box Co, a small family business based on the Bass Coast of regional Victoria, and they aim to curate gift boxes that collate the best of Victoria. Tania is incredibly passionate about creating carefully curated gift experiences that leave little impact on the wider environment.

With a background in major events (including gifting!), she loves nothing more than seeing how a person’s face can light up with joy when presented with the most unexpected of gifts.

In this episode we want to help you apply the joy that gift giving (and receiving!) brings to your business and just some of the things you can use to create meaningful experiences for your clients and your team.

Tania is also my co host for the Online Entrepreneurs Christmas Party!If you are base in Melbourne (or you're looking for an excuse for a long weekend away) we would love to invite you to join us in person for canapes, cocktails and music to celebrate the year with like minded coaches, service providers and creatives!

There's less than 2 weeks until we put on our dance shoes and put down our laptops and we would love nothing more than for you to join us.Tickets and more info at thevirtualchapter.co/christmas

CONNECT WITH TANIA:
Website: www.customgiftboxco.com.au
Instagram: @customgiftboxco

LINKS:

Come say hi on Instagram - @thevirtualchapter
Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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I am not here to play today.

This is something I care so deeply about and I'm fired up because there are some sh*tty practices in the VA industry and the online business world in general that we need to talk about.

If you're in the online business world, hire virtual team members or are a virtual team member this is a must listen.

*If you've got little ones around or are in an office/shared space, pop your headphones on for this one or come listen later

LINKS:

Come say hi on Instagram - @thevirtualchapter
Book a call with us: www.thevirtualchapter.co/book

Book your ticket to our in person Christmas event: www.thevirtualchapter.co/christmas

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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I know it's November and I'm already talking about Christmas, but please don't switch off just yet.

If you want to take a break over this holiday season (or take a Summer break if you're down here in Australia) now is 100% the time to start planning!

In this episode we're going to take a look at what it actually looks like to plan and prepare your business for a break.These tips apply no matter what time of year you're taking a break. Whether you're going on maternity leave, having a European summer, or just wanting to step away for a period of time, this is going to help you truly switch off and make sure your business comes out the other side.
And I have a cheeky announcement for you!
The Virtual Chapter and The Custom Gift Box Co are hosting an IN PERSON Christmas party specifically for online business owners and entrepreneurs like you, so that you don't have to miss out on having a corporate Christmas party (we all know they're a whole lot of fun!).

I would LOVE for you to put away the laptop, put on your party dress and invite your biz besties, clients, and colleagues to come and mingle with us instead.

We have cocktails, canapes, dancing, a photographer and a place for you.

Tickets and all the details are available here: www.thevirtualchapter.co/christmas

LINKS:

Come say hi on Instagram - @thevirtualchapter
Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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If you have ever wondered how to stand out online, this is for you!

I am so excited to introduce you to Bec Sands who is an incredible friend and client of ours.

Bec Sands is a personal brand and thought leader coach, PR consultant, and online business owner. Using the power of the personal brand, Bec helps CEOs, professionals, executives and entrepreneurs stand out in a crowded world so they can build careers as industry leaders or businesses that attract a steady stream of clients.

After 12 years in corporate PR and communications as an award-winning consultant, Bec launched her online business as a coach and consultant and stepped into it full-time in mid-2019. She replaced her six-figure corporate income within 18 months and has created consistent, diverse income streams in a freedom-based business, working less than 30 hours per week.

And now she helps her clients do the same!

Bec is an absolute master at building personal brands, creating thought leadership and leveraging those brands to build results in business and in corporate.
I am so excited for you to join us to hear:> Bec's journey in business from corporate to CEO of her own 6-figure personal brand and thought leadership coaching business

What a personal brand is and why it is so important for CEO's and Entrepreneurs
Bec's top tips for entrepreneurs looking to start building their own personal brand
How you can move through imposter syndrome and out the other side
...and so much more!

CONNECT WITH BEC:
Website: www.becsands.com
Instagram: @becsands

LINKS:

Come say hi on Instagram - @thevirtualchapter
Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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When it comes time to hire in your biz, there’s a LOT of decisions to make.

And I've covered off some of the questions that you should be asking when you're looking to hire in previous episodes (check out episodes 5 and 7 for some hints!)

So today I want to address a different question, the question of why hiring through an agency may be better for you and your business than hiring a freelancer.

Since moving the business to an agency model in 2020, I can honestly say it's one of my favourite things about business today, and I get to see DAILY the value of working with an agency that we provide to our clients, so I wanted to share with you the 5 benefits of working with an agency!

**And if you want to work with an agency, The Virtual Chapter is now taking applications for Virtual Assistance and Online Business Management packages now and into 2023.

If you're ready to have a chat about the specific ways we can serve you, book a call now at thevirtualchapter.co/book**

LINKS:

Come say hi on Instagram - @thevirtualchapter

Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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What does it really take to make over $80k in sales in just one month?

Sofia Rose Bernardi did just that in a very recent month and she is joining me to have a conversation around big income months and what really goes on behind the scenes. This is a really candid conversation about what the business looked like in order to achieve that.

Sofia is a mindset and business coach who helps new and rising coaches master their mindset, create an aligned and profitable strategy and grow a 6 figure business using her Rising Coach Method. She has built a multi-6 figure business at the age of 24 and credits her journey to the discovery of the power of the mind and the process she journeyed in her late teens and early twenties to overcome her own personal trauma and recognise her greatness and potential.

Join as as we discuss:

Sofia's journey to creating her own multi-6 figure business
The offers that Sofia had that got her to an $83k sales month
The behind the scenes work that was going on, including the mindset work that she was doing
The team she had behind her supporting her to make this happen

If you are growing your business at the moment, I know that this can seem really far away, but I also know how inspiring it can be to hear someone else's journey.

CONNECT WITH SOFIA:
Website: sofiarosebernardi.com/
Instagram: @sofiarosebernardi

LINKS:

Come say hi on Instagram - @thevirtualchapter
Book a call with us: www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Did you know that October is one of the busiest months of the year for businesses, specifically when it comes to hiring?

And because of this, today I'm talking about why October is the month to hire, especially if you're looking into 2023 and you know that a team member is on you radar.

Why you need to stop future tripping (there's still 3 months left of 2022)
The 4 reasons why now makes so much sense to be hiring in your business
What you can do to start the hiring process in your biz now so you can set yourself up for success at the start of 2023

If you want to make the hiring process easier, whether this is your first hire, or you're a seasoned pro at this you can book a call with us at www.thevirtualchapter.co/book

LINKS:

Come say hi on Instagram - @thevirtualchapter
Book a call with us:www.thevirtualchapter.co/book

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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I know when the topic of cyber security and hacking comes up it can be really easy to feel like this isn't going to happen to you because you're just a small fish and it has nothing to do with you.

And that's why I want you to listen to this episode!
As a small business owner and CEO cyber security is absolutely relevant to you, and to discuss the importance of this I'm joined by Cyber Expert, Caitriona Forde.

Caitriona Forde is passionate about Cyber Security and its impact on small to medium-sized businesses. As a consultant, Caitriona educates organisations on Cyber Security. She is on a mission to educate businesses and the community at large to have a better understanding of the risk of cyberattacks.

With years of experience working with businesses of all sizes and across many industries, she has a strong understanding of operations and culture. She applies this knowledge when devising and implementing tech solutions, which need to complement and assist the business to maximize profitability and operational effectiveness.

Join us for this episode as we discuss:

Exactly why you should be concerned about cyber security even if you are running a small business
The key areas of your business to focus on when it comes to protecting yourself
How hackers work and what they are looking for when it comes to hacking
Cait's actionable advice for how you can protect your business baby and your biggest assets

and plenty more!

Make sure you have a pen and paper handy because you are going to want to take notes!

CONNECT WITH CAIT:
Website: www.cait.com.au/courses
Instagram: cait_cybersafe

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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I was recently invited onto a panel interview with some of my peers in the online business space. We are talking some multi-6 and 7 figure business owners who are doing incredible things in the world.

The purpose of this panel interview was to really show you the behind the scenes of what it took for all of us to get where we are today

Tune in to hear:

Some of the things we've struggled with
How we deal with mindset challenges so that they don't hold us back
How we overcome fears (because no matter how successful your business is there are still things that bring up your fears)
And the things that we would do if we were starting our businesses over again.

These are some incredible coaches in the online space and I just know you're going to get much out of this episode.

This was originally aired over on Rising Coached with Sofia Bernardi, she was the brains behind putting all of this together so please make sure you have a listen to her podcast and give her some love and subscribe.

Connect with these incredible coaches over on IG:
Sofia Bernardi: @sofiarosebernardi
Ellie Swift: @elliehswift
Sas Petherick: @saspetherick
Tahryn Bolt: @thesocialbolt

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Let's talk about tech overwhelm.

If you're not someone who considers yourself a naturally techie person, having to figure out all the pieces, all the technology that you need to run your online business can feel so overwhelming.

Whether we're talking about your email marketing provider, your course platform, your scheduler or even canva, there is a mountain of systems and software that you're probably using in business.

Tune in for:

3 ways that you can overcome tech overwhelm
How to know when it's the right time to bring people in to help you with your technology

Just because you may be new to using so much tech, doesn't mean that you can't reduce your overwhelm and make the right tech work for you and your business.

Come say hi on Instagram - @thevirtualchapter

Is your next step calling in an epic team to support your business? Book a complimentary discovery call here

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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This week we're talking about design & branding.

I really believe that branding is an essential step for you as a CEO and your business as you continue to scale and grow and really building a thriving business past that first 6 figures.

Jacqui is a graphic designer turned online design teacher for small business owners. She is the owner and founder of White Deer Graphic Design and she helps passionate business owners take charge of their business through giving them the sckills and confidence they need to create their own incredible visual brand.

If you're DIYing your way to 6 figures, part of the next step in your evolution is branding, so that's what we're talking about today!

Join us as we discuss:

Jacqui's top tips for creating a premium client experience through design
When its ok to DIY and when it's time to outsource to a professional
The thing that Jacqui sees people get wrong about branding and design
How to know when it's time for a rebrand and the things that you need to consider

...and more!

**LINKS:

Connect with Jacqui: @whitedeergd
Website:** www.whitedeer.com.au

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Today I want to talk about asynchronous work.

You might already be working like this, or partially working this way, but if you've come to online business from corporate this type of work can be quite a big shift from the way that you're used to working with needing to be in the office, on the clock and having the whole team around you and available.

Tune in for:

What asynchronous work really means, how it can be more inclusive and foster creativity in your business
How you can make it work as the CEO of your business to increase your productivity
How you can make it work for your team through encouraging ownership and accountability to really set them up for success!

I promise that understanding and implementing asynchronous work will be well worth your time and really change the game for you.

Come say hi on Instagram - @thevirtualchapter

Is your next step calling in an epic team to support your business? Book a complimentary discovery call here

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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How do you know when it's time to hire a Virtual Assistant?

Unfortunately, there's no magical signpost or a specific number that signifies it's time to hire, which is what we so often look for in business.

The timing of when you need to hire your first (or next) VA is going to look different depending on your journey, your business model and where you need support.

Tune in to hear:

The 3 signs that it IS time for you to hire a Virtual Assistant
How you can prepare for the process of bringing on board a new team member.
The importance of being financially prepared to hire team members

Come say hi on Instagram - @thevirtualchapter

Is your next step calling in an epic team to support your business? Book a complimentary discovery call here

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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What is stopping your team from being able to complete their role, and ultimately holding you back from getting results?

As a small business, the most common bottleneck...is going to be you.

As the CEO you are most likely to be the person stopping your team from completing their tasks, fulfilling their role and stopping them feeling fulfilled while they're at it.

Tune in to hear:

What bottlenecks (or roadblocks) in your business might look like
How this is having a direct impact on your results AND the culture within your team
How you, as the CEO might be creating roadblocks in your team
What you can do about it RIGHT NOW to empower your team and create epic results at the same time

Come say hi on Instagram - @thevirtualchapter

Is your next step calling in an epic team to support your business? Book a complimentary discovery call here

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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There's a lot of advice out there that suggests that in order to scale you have to start offering group programs or DIY type offers...and that's simply not the case.

It is completely possible to scale your business with 1:1 services. I have done this in my own business and with clients.

If you're a 1:1 service provider and you just can't imagine changing your offering, but you're ready to grow and scale, and hit some bigger income goals this is for you!

Tune in to hear:

What's really holding you back from scaling your business right now
Why it's really important to nail your system behind 1:1 delivery
My 3 stages of a client management system that is going to have you scaling with ease

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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One of the things I always find incredibly interesting, is that when people find out that we work with certain people or coaches there's always one question they ask about them.

And the question that people ask this week's guest: "How on earth does she produce so much content in all of the places?!"

I am incredibly excited to dive into this with my incredible client and friend, Elise Danielle.

Elise is known for being a badass business mentor and mindset coach who is obsessed with helping people create a wildly purposeful and profitable business. Elise is all about showing you how to grow and scale businesses that defy the rules of marketing and logic. Elise started her business, scaled to 6 figures in under 6 months, grew to multiple 6 figures in 24 months, and to over $1 million in total revenue in under 4 years.,

And today, Elise and I are talking about content.

Content is such a huge part of being online, and Elise's systems and structures, and mindset around creation, repurposing and processes for her content are game changers.

Tune in to hear:

The journey that Elise went on to get to where she is now as a badass business owner and content powerhouse online
Elise's mindset around content marketing
Some of the biggest misconceptions around content creation
The honest to goodness, behind the scenes of the content processes in Elise Danielle.
and so much more!

CONNECT WITH ELISE:Instagram - @elise_danielle_
Join the FB Group
Want Elise's 6 Figure CEO framework? 6 FIGURE CEO SECRETS Live Masterclass LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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This week I’m turning 32 (in fact while I’m recording this it’s the day before my birthday!), so I wanted to do something a little different with today’s episode and I won’t be talking about systems or tech or team (much) but it has been a really really big year and wanted to reflect back some of the lessons and learnings from the last 12 months.

And it hasn’t been a year of huge, epic changes or shifts but it’s definitely felt more like a year of coming home and anchoring more deeply into what I want life to look like - so don’t expect anything too profound in this episode, but more about those little nudges and lessons I’ve had along the way.

Let’s jump right in!

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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You NEED systems in place if you want to scale your business.

There's no two ways about this, you just can't get around it. I truly do not believe that it is possible to scale your business to multiple 6 or 7 figures without systems in place.

Selling the energetics of business as THE way to get to your next big goal, has become a huge thing, and while it's such a big piece of it...we don't talk about systems enough, and you better believe that behind the scenes of your favourite multi 6 figure businesses, there are systems.

Tune in to hear:

What the difference is between systems, processes vs tech and tools
What you need systems for in your business (hint: it's everything!)
How to know which system you should be focussing on right now to scale your business

And so much more!

AND! If you don't know where to start...I got you, stay tuned until the end

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

Find out which systems needs your time and energy: The Scalable Systems Quiz

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Grab a pen and paper for this one, you are going to want to take notes on this episode!

My team and I have supported hundreds of 5 and 6 figure launches so we know a thing or 2 about launching especially what works well in getting results in your launches.

Tune in to this episode for:

The 3 big things that I see time and time again to actually get results in launching
The importance of the time in between your launches
The mindset and strategy that goes into launches that create results
How you can implement these things in your business regardless of the size of your team

and so much more!

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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Whether you already have your team in place or you're looking to make your first virtual higher, this episode is for you!

Today I'm taking you through my strategies and secrets to building a micro team for success and scale.

Tune into this episode for:

What exactly a micro team is
Why you should get clarity on the roles in your team before you hire
What you can do to create a more efficient team and set yourself and your team up for success
The importance of ongoing team management, communication and boundaries

And so much more!

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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I am so excited for today's guest, the incredible Suz Chadwick. Suz is a bold business and mindset coach and speaker, supporting women to go from business confusion to clarity, courage and CEO-ing at boss-level. Suz knows what works when it comes to creating a business and a brand that stands out.

Creating content and sharing it with the world is really a non-negotiable. It is one of the best ways to connect with your audience and reach the people who will become clients. But it's also a major sticking point, and one of the first things we want to outsource.

So today we are going to chat all things story telling and content systems so you can show up courageously.

Join us for this episode as we discuss:

The difference between creating content and telling stories in your business
Why creating a bold brand and becoming the stand-out in your niche or industry is so important
Suz's top tips for becoming confident as a storyteller
Systems you can put in place for the story telling component of your content creation

And so much more!

CONNECT WITH SUZ:

Brand Builder's Lab Podcast: https://suzchadwick.com/podcast/
Instagram: @suzchadwick
Facebook: https://www.facebook.com/Suzchadwick
Website: https://suzchadwick.com/

LINKS:

Come say hi on Instagram - @thevirtualchapter

Want to work with The Virtual Chapter? Book a discovery call now.

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This is probably the number 1 question I get asked - what is the difference between a Virtual Assistant and an Online Business Manager?

Quickly followed by: which one do I need for my biz?

So today I'm taking about the different virtual support roles and which ones you might need in your biz.

Tune in to this episode to learn:

What's the difference between a VA/OBM/COO/SMM
How to know which role is the one you need now to save time and make money
The questions to ask yourself to help determine the person you're looking for

And so much more!

LINKS:

Come say hi on Instagram - @thevirtualchapter

Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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I can't wait to introduce you to today's guest, Meg O'Sullivan. Meg is a sex, relationship and business coach (I know, what a combination!). She supports high-achieving women to unlock deeper levels of wealth, leadership & pleasure by liberating their Feminine core.

And today's conversion is all about why we are BIG advocates of feminine leaders and Meg shares all her juicy tips for how you can let your feminine lead & create epic results in your business and life.

Join us for this episode as we discuss:

What feminine leadership looks like
How to know when you're leading with your feminine vs masculine
Why both energies are required as you grow and scale your business
The ways you can tune more deeply into your feminine

And so much more!

CONNECT WITH MEG:Instagram: @the.meg.o

LINKS:Come say hi on Instagram - @thevirtualchapter
Want to work with The Virtual Chapter? Book a discovery call now.

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If you're here, I'm betting you know you need systems in place to scale your business.

So let's get straight into it.

Join me for this episode to learn:

What's the difference between a system, process, tech and automation
Why having systems in place is essential to scaling with ease
How to easily start building your system & process library
The most important system you need to put in place, even if you're still a solopreneur

And so much more!

LINKS:Come say hi on Instagram - @thevirtualchapter
Want to work with The Virtual Chapter? Book a discovery call now.

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I am so excited to be sharing our first guest for The Virtual Chapter podcast with you.

It is my incredible friend, coach and colleague, Ellie Swift. I have been working with Ellie as the Online Business Manager in her business, Swift Ventures, for almost three years now. And together we have launched a huge number of products, programs, a podcast (well two if you include this one!)

We've taken the business from a one-to-one business model to a mastermind business model, and grown from multi-six to seven figures, and I could not think of anyone better to bring in today to share with you the realities of leading and managing a seven figure business and team.

Join us for this episode as we discuss:

The importance of building your team culture & how to bring your team along for the journey
How to appreciate & show you value your team members
They key mindsets around hiring & leading as a CEO
Why personal accountability is so key as you grow & scale your business
What Ellie got wrong along the way of building her team

And so much more!

CONNECT WITH ELLIE:Website:https://www.ellieswift.com/
Listen toShine Online with Ellie Swift: http://ellieswift.com/podcast/
Instagram: @elliehswift
Join the waitlist for Swiftmind + 6 Figure Circle here.

LINKS:Come say hi on Instagram - @thevirtualchapter
Want to work with The Virtual Chapter? Book a discovery call now.

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What even is a virtual CEO? And better yet, what does it mean to be a world-class virtual CEO?

You are in the right place! Welcome to episode 1 of The Virtual Chapter Podcast, and today we are diving into what a virtual CEO is and the key skills you need to cultivate to become a truly world-class virtual CEO.

The good news? There’s been so much research done into what makes an exceptional CEO - and it’s not one-size-fits-all!

Join me for this episode to learn:

What a virtual CEO is
The difference between business ownership & leadership
How to find your people & build your team
The importance of systems to scale your business without burnout
The one thing you need to put in your calendar right now

LINKS:Come say hi on Instagram - @thevirtualchapter
Join the Podcast Launch Team and party with us all week!
Not sure where to start with outsourcing? Download our free guide to over 70 tasks a VA can do for your coaching business.

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A big welcome to The Virtual Chapter podcast!

The purpose of this podcast, is to really bring to life what being a virtual CEO means in an ever-changing world. Come say hi and meet me, your host Nivek, and learn a little more about what we're going to journey in together.

I really wanted The Virtual Chapter podcast to be a podcast I wanted to listen to - a place that really took you behind the scenes of what it takes to build, scale and lead a business in the online space, because it’s quite a shift away from traditional corporate experiences. I wanted a place that didn’t just talk about mythical strategies or elusive systems, but broke down HOW to do it in your own business, and talk really candidly through becoming a CEO. Each week we’ll be releasing new episodes and talking to the systems, team and leadership you need to become a truly world-class virtual CEO and build a business bigger than you’ve dreamed.

Make sure you hit subscribe to be notified as we drop new episodes, and leave us a review so we know what you love + want more of!

LINKS:Come say hi on Instagram - @thevirtualchapter
Join the Podcast Launch Team and party with us all week!

The Virtual Chapter: Recent Episodes

Nivek Harrison