IT Visionaries: Recent Episodes
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Cisco’s Vijoy Pandey – SVP & GM of Outshift by Cisco – explains how AI agents and quantum networks could completely redefine how software, infrastructure, and security function in the next decade.
You’ll learn:
→ What “Agentic AI” and the …
Cybersecurity isn’t just about firewalls and passwords anymore. It’s an all-out battle where hackers run businesses with customer support desks, insider threats can be disguised as your newest hire, and artificial intelligence is both the weapon and the shield.
In …
When your AI has to make decisions in the real world, the data you don’t have can hurt people.
DiffuseDrive CEO Balint Pasztor joins IT Visionaries to unpack the $124B data scarcity problem holding back autonomous systems — and how …
Discover how to turn decades of data into a competitive edge, build lasting customer relationships beyond the first click, and apply AI in ways that truly drive impact. Joining us is Vineet Mahajan, CTO of US News & World Report, …
IT leaders in regulated industries know the pain of navigating outdated, slow procurement systems – especially when critical missions depend on modern tools.
In this episode, Bryana Tucci, Lead of the AWS Marketplace for the US Intelligence Community, shares how …
Feeling buried under content chaos? You’re not alone. Ravi Singh, President and Chief Product Officer at Brightspot, joins us to break down how IT leaders can regain control, cut through AI-generated noise, and build scalable, secure content systems. He shares …
On this episode, Andy Tay, Senior Managing Director, Cloud First Lead Accenture Cloud First, Accenture, discusses the critical role of digital transformation and AI readiness for businesses. He emphasizes the importance of establishing a strong digital core, which includes infrastructure, …
On this episode, Janet Cinfio, Chief Information Officer of Acxiom, discusses the company’s role in marketing intelligence and data management, the importance of balancing privacy with personalized marketing experiences, the need for responsible innovation in technology, and the significance of …
On this episode, Ahmad Bahai, CTO of Texas Instruments, discusses the importance of innovation in the semiconductor industry and the challenges of meeting the increasing demands for faster, more efficient technology. He highlights the need for disruptive innovation to keep …
On this episode, Tony Lambert, CTO of TechSmith, discusses how TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Plus, he explains why TechSmith has invested in content creation …
On this episode, Leslie Beavers, the acting Chief Information Officer for the Department of Defense, discusses the role and responsibilities of the Department of Defense (DoD) in defending the nation. The DoD is responsible for coordinating all IT efforts within …
On this episode, Sastry Durvasula, the Chief Information and Client Services Officer at TIAA, discusses how TIAA uses technology, including AI, to improve the retirement experience for its customers. He also digs into the challenges of integrating new sources of …
On this episode, Harpreet Suri, the CTO of K&L Gates, discusses the role of technology in the legal industry and how it is transforming the way law firms operate. She highlights the importance of ease of adoption and security when …
Babak Hodjat, CTO of AI at Cognizant, discusses the impact of advancements in AI and the factors that have enabled its rapid progress, including increased processing capacity, access to large amounts of data, and improved neural network architectures. Babak also …
On this episode, Prince Kohli, the CTO of Automation Anywhere, discusses the evolution of robotic process automation (RPA) and its impact on industries. He shares real-world examples of how RPA and AI have transformed processes and improved efficiency in various …
On this episode, Mark Butler, CISO for Trace3, discusses the impact of AI on various industries, the challenges of AI governance, and the adoption of cloud services. He also delves into the application of AI in different sectors and the …
On this episode, Shelia Anderson, CIO of Aflac, delves into the use of technology to improve customer service, streamline processes, and enhance the overall experience for policyholders. The discussion also highlights the role of leadership in driving organizational change and …
On this episode, Bill Waid, the Chief Product and Technology Officer of FICO, discusses the role of FICO and its products and services beyond the FICO score. He reveals how FICO applies artificial intelligence and machine learning in its decision-making …
In this conversation, Steve Stone, Head of Zero Labs at Rubrik, discusses the importance of data security and the challenges organizations face in managing and securing their data. He explains Rubrik’s role as a data security company and how they …
In this conversation, Mike Hanley, the Chief Security Officer and SVP of Engineering at GitHub, discusses the transformation in security practices and the shift towards a distributed and zero trust approach. He emphasizes the importance of collaboration between security and …
On this episode, Josh Lemos, the CISO at GitLab, discusses the role of GitLab in the software development lifecycle and how it helps companies build and ship secure software. He highlights the challenges in code reuse and security and emphasizes …
AIOps is becoming more and more important to enterprises, and that is only going to continue. On this episode, Jason Walker, the Chief Innovation Officer at Big Panda, discusses the role of AIOps in improving operations and problem resolution in …
We’ve been living in the cloud for a long time now, so why is it still so difficult to navigate the multi-cloud infrastructure? Indu Keri, SVP and GM Hybrid Multi-cloud at Nutanix, is trying to simplify that landscape and on …
Google made its name by changing the way the world uses the internet. Today, the company is still on the leading edge of innovation and Ritika Gunnar, the Sr. Director of Product Management, Databases at Google, is helping to shape …
So much of the way data is used happens without us even knowing it. And the power of data is beyond comprehension. At Teradata, Erica Hausheer and her team are trying to harness that power and make lives better …
Moving to the cloud is nothing new — but doing it efficiently is still tough. Brantley Richbourg is the Principal Technical Consultant of Cloud Networking at AHEAD, and it’s his job to help companies navigate their journey to the …
Whether you realize it or not, there’s an extremely good chance that you have interacted with PAR Technology. This brand powers payment systems, loyalty apps, and more for some of the biggest restaurant brands around, including Five Guys, Sweet …
There is no doubt that the world is more connected now than ever before, but there are still places and people who lack access to the internet. In this episode, hear why this is one of the things that Mattias Fridström and the team at Arelion is trying to fix. Also, hear how they are working to make the internet faster and more secure at the same time.
Tune in to learn: * What is Arelion? (1:10) * The push for innovation (3:00) * What is going on at the edge? (7:40) * How to be more proactive in your security (9:40) * Data storage and compliance (16:30) * Building solutions for customers (21:05) * Mattias’s love of networks (28:00)
About the Guest:
“There’s a certain type of person who gets a little bit too excited about networks. Mattias is that guy. If he had a tattoo, it would be of a network. His knowledge is mind-boggling and his passion irrepressible. He offers deep insights into the networked economy. What are the challenges of tomorrow for network providers? How can we meet ever-increasing traffic demand and customer quality expectations within the same cost frame? Mattias holds an MSc in Electrical Engineering from the University of Wollongong, Australia. Since joining Telia in 1996, he has worked in a number of senior roles within Arelion and most recently as CTO. Since July 2016 he has been Arelion’s Chief Evangelist. Mattias’ passion isn’t limited to networks: He has played golf professionally and competed on a national level in football and innebandy. Although he has a reputation when it comes to sports as being the “worst loser at Arelion”, he is working hard to overcome this – by not losing to anyone. At anything. Ever.”
IT Visionaries is sponsored by Zayo.
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Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
NTT Data is a major company that works on large-scale projects every day. But CIO Barry Shurkey is constantly encouraging his team to get better and stay innovative. On this episode, he explains why he put so much trust in solution architects, and how he sees and helps companies and tech leaders adapt to the changing technology landscape.
Tune in to learn: * What is NTT Data? (1:10) * How major projects start (3:00) * What it takes to integrate your systems (7:00) * The current constraints companies are facing with hardware and software (13:50) * The newest problems businesses face while undergoing digital transformation (22:50) * The dream product we wish existed (25:50) * What the adoption of AI means for the tech industry (29:00) * How to balance your team (31:10) * What technology shifts can we expect in the next five to 10 years? (35:00)
Mentions: * Justin Mescher episode of IT Visionaries
About the Guest:
“Barry Shurkey has been the Chief Information Officer at NTT DATA Services since 2017. Barry is responsible for the digital transformation and optimizing the IT roadmap to support NTT DATA and its clients. Previously, he was a senior vice president overseeing the company’s IT agreements during the acquisition of Dell Services. Prior to that, he guided TxDOT’s (Texas Department of Transportation) IT transformation. With more than 35 years of experience in the IT services industry, Barry has also worked abroad in Australia on the largest outsourcing deal of its time. He has held leadership roles with EDS, Travelport and HP. Barry is a passionate and active leader in our company and the community and an advocate for social equity and many diversity and inclusion initiatives. At NTT DATA Services, Barry actively participates in several of our Employee Resource Groups. Barry often speaks in panel discussions and community events and is the Chairperson for the DFW Alliance of Technology and Women (ATW) Advisory Board. He is also a member of the Inspire Dallas CIO Advisory Board, Tech Titans and Evanta Dallas CIO Governing Board. He was awarded the 2018 Corporate CIO Tech Titan award, 2019 D Magazine CIO of the Year Award, 2019 ORBIE CIO of the Year Award, Constellation's 2020 and 2022 Business Transformation 150 (BT150) and for three years in a row, named to the D CEO Dallas 500 most powerful business leaders. Barry was also a finalist for the 2021 National Global Orbie.”
IT Visionaries is sponsored by Zayo.
Did you know that less than half of IT leaders feel their network infrastructure is ready to make the best use of emerging technologies? Zayo, a leading global communications infrastructure provider, empowers some of the world’s most innovative companies to take advantage of next generation technologies with the help of reliable, resilient network infrastructure. Read their research paper, IT Confidential, to gain valuable insights from IT leaders.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Medical transportation is sometimes necessary, but the operations and companies responsible for making it happen have remained relatively stagnant. This is where DocGo comes in. On this episode, Hawk Newton, the CTO of DocGo, explains how the company is solving the extremely difficult task of medical transportation, and making the entire experience easier for all involved. Tune in to learn:* What is DocGo? (1:40) * How can medical transportation performance improve? (5:45) * Solving the extremely hard problem that is medical transportation (14:30) * Finding the next wave of engineers (20:30)
About the Guest:“A self-taught software engineer, Hawk Newton has over 25 years of experience in the field. Mr. Newton has served DocGo since 2017, first as a Chief Software Architect and then evolving into his current role as CTO. Hawk is passionate in his pursuit of building truly great teams. He knows from his own journey at companies like Dell, Cobalt Group, Constant Contact, and ZenDesk that great mentors and colleagues are the key to success. Mr. Newton and his team are pivotal in writing, designing, and developing the proprietary software that distinguishes DocGo as an industry leader.”–IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Ultimately, most of what we do in business today relies on data of all kinds. In the last decade or so, the rise in unstructured data has meant that companies need to find ways to store and then use that data in ways they hadn’t needed to before. On this episode of IT Visionaries, Brian Pawlowski, Chief Development Officer, of Quantum, discusses what that means and how data storage has evolved. Tune in to learn:* What is Quantum (2:00) * What it means to store unstructured data (4:00) * Why all storage is software (15:15) * Meeting customer demands while dealing with physical limitations (31:00) * Understanding why data is mobile and how to manage its infrastructure (37:40)
About the Guest:“Brian Pawlowski currently serves as currently the Chief Development Officer (CDO) at Quantum, responsible for leading the company’s software development and engineering teams, driving innovation in Quantum’s product portfolio, and executing the company’s technology strategy.He previously served as the Chief Technology Officer (CTO) at DriveScale, a software company that provides an enterprise-grade solution for managing and orchestrating data center infrastructure.He has served on the Board of Trustees for the Anita Borg Institute for Women in Computing and the Board of Trustees for the Linux Foundation.Prior to joining DriveScale in 2018, Pawlowski worked as a Vice President and Chief Architect at Pure StorageDuring his 21-year tenure at NetApp, a multinational storage and data management company, Pawlowski held roles ranging from leading performance engineering to head of customer service to Senior Vice President and Chief Technology Officer where he was responsible for leading the company’s technology strategy and architecture.Before NetApp, Pawlowski spent 6 years at Sun Microsystems (later acquired by Oracle), where he managed their file system strategy and was co-architect of the Network File System (NFS) protocol.He has a number of patents in the areas of storage virtualization and distributed file systems.”–IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Cybersecurity is a world that is constantly evolving, and experts like Vishal Salvi, CISO & Head of Cyber Practice at Infosys, are doing their best to keep up. On this episode, Vishal discusses how to prioritize your cybersecurity needs, and he breaks down some of the ways that AI will play a role in cybersecurity moving forward. Tune in to learn:* What is Infosys? (2:00) * The complexity of what Infosys does (6:00) * What to prioritize with your cybersecurity (9:30) * The conflict between security and speed (13:55) * What it takes to move data loads today (17:40) * The rise of identity-access AI (22:00) * Where are we with AI ops? (29:40) * Vishal’s journey in IT (34:50)
About the Guest:“Vishal Salvi is Senior Vice President, Chief Information Security Officer and Head of the Cyber Security Practice at Infosys. He is responsible for the overall information and cyber security strategy and its implementation across Infosys Group. He is additionally responsible for the Cyber Security Business Delivery, driving security strategy, delivery, business and operations enabling enterprises security and improving their overall posture. Vishal has almost three decades of industry experience in Cybersecurity and Information Technology across different Industries. Prior to joining Infosys, he has performed various leadership roles in Cybersecurity and Information Technology at PwC (Partner Cyber – 2 years), HDFC Bank (SVP & CISO - 8 years), Standard Chartered Bank (SVP & Head Cyber Ops – 11 years), Global Trust Bank (IT Ops), Development Credit Bank (IT Ops) and Crompton Greaves (IT Sales).–IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Cybersecurity has moved from luxury to necessity for most businesses. But, many organizations still operate in a reactive rather than proactive fashion when it comes to securing their networks. Adam Burke, VP Sales & Partnerships, Quest Technology Management, explains why many businesses continue to do this, and how to change this mindset to operate in a more secure fashion. Tune in to learn:* What is Quest Technology? (1:45) * The security needed to work in the cloud (5:10) * Recommendations for organizations to address potential security concerns (11:45) * Finding the right person to protect your infrastructure (19:30) * How to choose the right third-party to help with cybersecurity (22:30) * How Adam got his tech chops (25:55) * The impact of AI in tracking cybersecurity activity (32:20) * How fast Quest can help a customer in need (39:20) * The benefits of military service for a tech professional (41:00)
About the Guest:Adam Burke is the VP of Sales and Partnerships at Quest Technology Management. He is an experienced professional with a demonstrated history of working in the information technology and services industry. Strong sales professional skilled in Enterprise Software, Storage, Sales Management, Strategic Partnerships, and Professional Services.–IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Our energy infrastructure is going through major changes. The population is looking for more efficiency and cleaner options, and Stem, Inc. is helping to deliver those solutions. Albert Hofeldt, SVP of Technology at Stem, joins IT Visionaries to describe the work his team is doing, and what the future of energy might look like.Tune in to learn:* What is Stem? (2:00) * Dissecting the distribution of energy (5:12) * What Stem-collected data unlocks (16:09) * Who is leading the charge in updating energy infrastructure? (20:40) * How Albert landed at Stem (25:40) * The changes coming to the energy sector (28:30) * Creating more infrastructure for long-haul driving with EVs (32:00)
Mentions:* Librestream episode of IT Visionaries
About the Guest:As SVP of Technology at Stem, Albert Hofeldt is responsible for a global tech team of 160 and all platform technology R&D inclusive of cloud, IoT, AI/ML, devops and infosec. His specific success with cloud platform architecture and tech transformations inclusive of energy markets and trading, IoT, process/agile delivery and multi-cloud builds will help Stem deliver enterprise solutions that empower the energy transition. Albert comes to Stem from his most recent CTO experience at LiquidX where he transformed the tech organization and launched a new multi-asset class cloud-based trading and blockchain digitization platform. Prior to LiquidX Albert was CTO at Genscape, the leading energy market intelligence company, where he led a similar transformation and ‘platformitization’ initiative with the launch of their cloud-based multi-asset class energy/IoT ingestion platform. Albert also held SVP technology positions at Thomson Reuters/Trading and 10 years of tech consulting experience at Deloitte and Accenture.–IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
With the technology landscape shifting at a rapid pace, it’s nearly impossible to keep up. But that’s the job of Kit Colbert, the CTO of VMware, and he is constantly learning from and leading his team so that they can best serve the needs of their customers. On this episode, Kit explains what that looks like and how the world of public and private clouds, the edge, and infrastructure are constantly changing.Tune in to learn:* What is VMware? (1:40) * How to service the appetites of customers today (6:45) * Thinking through levels of orchestration (14:30) * Where is the industry when it comes to shifting its models? (22:44) * The role VMware will play in network security (26:40) * How growing companies solve network and infrastructure weaknesses (30:45) * Defining and predicting the future of the edge (36:00) * The philosophy of continuous learning (41:45) * Advice to CTOs expanding their networks and getting answers they need (45:00)
About the Guest:“Kit Colbert joined VMware in September 2003 (following an internship in 2002) and currently serves as senior vice president and chief technology officer. He is responsible for ensuring VMware’s long term technology leadership through research and innovation programs, with the primary goal of positively impacting and shaping the future of VMware, its ecosystem, and its customers. As CTO, Colbert will shape the technical vision for the company, and the transformation to a cloud and subscription-centric R&D organization. His oversight includes advancing research and development efforts, overseeing the VMware Engineering Services team, the Design/UX team and the company’s ESG commitments. Prior to September 2021, Colbert served in multiple roles, including VMware’s Cloud CTO, General Manager of VMware’s Cloud-Native Apps business, CTO for VMware’s End-User Computing Business, and as the lead architect for the VMware vRealize Operations Suite. Colbert joined VMware as the technical lead behind the creation, development and delivery of the vMotion and Storage vMotion features in VMware vSphere. Colbert is a recognized thought-leader on application modernization and multi-cloud trends. He speaks regularly at industry conferences and serves as the multi-cloud voice for the VMware Office of the CTO blog. Colbert holds a bachelor’s of science in computer science from Brown University.”---IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Healthcare technology has frequently been lambasted as being behind the times. The reason is because hospitals and healthcare providers are operating on lagging networks and with outdated technology. Derek Grimes, the SVP of Operations at Frontage Clinical Services explains what it will take to get our healthcare systems to work better for all patients, and he gives us some insights into the ways technology is currently being used to improve our experiences. Tune in to learn:* Understanding the need for CROs (2:45) * The technological landscape needed to operate clinical trials (5:10) * How are healthcare systems improving? (12:15) * What is stopping us from demanding more from healthcare providers? (18:30) * Solving the Interoperability problem in healthcare (30:00) * Advice for practitioners on where to modernize right now (37:45)
About the Guest:Derek Grimes is a clinical and IT operations executive with 20 + years of management experience and consistent success in achieving revenue, cost, productivity and delivery goals in a clinical setting. Able to guide and lead highly skilled, cross-functional clinical teams in design, development and launch of complex clinical projects. Effective analyst, problem solver and communicator.---IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Without a doubt, technology has been a game changer in just about every industry. And as tech continues to evolve, it is being used in more innovative ways, even in places that typically have trouble with network connectivity. Librestream is helping to make that happen, and on this episode of IT Visionaries, Chief Customer Officer Charlie Neagoy explains how. Tune in to learn:* What is Librestream? (3:00) * Getting information to workers in all kinds of places (9:15) * Defining augmented reality (17:00) * When and how new technology is implemented in the field (21:30) * How to approach customers with limitations around access to technology (26:00) * Can you train to be a pilot from your desk? (35:00)
About the Guest:Charlie Neagoy is a proven Customer Success and Business Development exec with more than 20 years experience in technical business development, sales, and product management. Charlie's diverse industry experience includes digital media, streaming video, optical communications, aerospace, and industrial process measurement.Prior to Librestream, Charlie was VP of Partner Sales at Inlet Technologies, a leader in live, over-the-top video streaming. In this role, he established relationships with systems integrators, content owners, and broadcasters to deliver live and on-demand video to any device, anywhere. His customers included ESPN, Major League Baseball, Apple, Microsoft, NBCU, and others. Inlet was acquired by Cisco Systems in 2011.Previously, Charlie held increasingly senior roles at JDS Uniphase, ultimately as Director of JDSU’s Integrated Optics Business Unit, where he led the growth of its high speed optical components business to over $100M annually. He began his career with AT&T, where he held various roles in sales, product management, and finance.---IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Network infrastructure is important if you want your organization to run smoothly and without interruption. From hospitals to supply chains to government agencies, there are countless examples that illustrate just how critical network infrastructure can be. ePlus works to create better cloud infrastructure solutions for its customers to ensure they can perform their important roles. On this episode, Justin Meschner, the Vice President of Cloud Solutions of ePlus, shares more about the way that his team collaborates to give clients the network speed and redundancy they need, while also providing them with new cutting-edge solutions. Tune in to learn:* The industries ePlus services (2:15) * How speed plays a role in the architecture of consumer applications (5:00) * Leveraging automation to allow for speed and standardization (7:00) * Thinking through the levels of redundancy you need in critical industries (10:20) * Working with clients to keep them informed and on the cutting edge (16:00) * Building teams that can keep up with the pace of change (19:40) * Justin’s personal journey in the technology field (22:45) * Developing your communication skills (26:10) * Deciding to specialize or generalize (27:35)
Bio:Justin Mescher, Vice President of Cloud and Data Center Solutions for ePlus, leads overall strategy and go-to-market for both the Cloud and Data Center practices as part of ePlus’ Global Strategy Team. He started his career in corporate IT, managing a hospital’s data center, then expanded his experience as a Pre-sales Engineer at EMC and then CTO for IDS, where he led the engineering team and developed the cloud practice. After IDS was acquired by ePlus in 2017, he has served in his current role, utilizing and leveraging his expertise in cloud strategy, design, implementation, migration, and managed services to grow the Data Center and Cloud practices for ePlus. Justin spends his time meeting with strategic customers, discussing their journey to the cloud, and developing new solutions within the ePlus portfolio to align with customer needs.--IT Visionaries is sponsored by Zayo.Concerned about your network's health? Zayo's future-ready network and tailored connectivity solutions enable some of the world’s most innovative companies to connect what’s next for their business. Exceptional end-user experiences and better business outcomes demand one thing – a strong, healthy network. So, how’s your network health? There’s one way to find out – take Zayo’s Network Health Check now. https://zayo.is/3ztMpIuMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Buying residential real estate is typically mired down in paperwork, presenting a difficult experience for consumers. But technology is currently changing this burdensome process for buyers and sellers alike. Our guest, Raji Subramanian, CTO of Opendoor, explains how the company’s platform addresses all aspects of the process (and the business behind it) by putting customer needs and the company’s core principles front-of-mind in every transaction.Tune in to learn:* How Opendoor touches every aspect of buying and selling homes (4:40) * Addressing and overcoming homebuyer pain points (11:30) * Leveraging technology for home assessment (21:10) * Opendoor’s core leadership philosophy (29:11)
About the Guest: Raji Subramanian joined Opendoor in 2021. Raji served as Co-Founder, Chief Operating Officer, Head of Product and Technology, Pro.com at Opendoor. Raji Subramanian is currently Chief Technology Officer at OpendoorMission.org is a media studio producing content for world-class clients. Learn more at mission.org.IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.
The need for a company to act quickly and scale efficiently is imperative when a global crisis is at hand. Fortunately, prior to the pandemic, the leadership at Pfizer had already been laying the groundwork for digital transformation with the help of Lidia Fonseca. When the demands grew, the company was prepared to scale, allowing it to bring desperately needed help to the world. Tune in to learn:* Pfizer’s tactic of increasing scaleability by creating a CTO role. (02:42) * Building a strong culture as a foundation before the pandemic (9:00) * The personal toll of the COVID-19 pandemic on Lidia. (15:08) * Leadership advice in time of crisis (21:33) * The exponential future impact of technology in healthcare (27:18)
Mentions:* Jim Collins, Good to Great
About the Guest:BIO: Lidia Fonseca is Executive Vice President, Chief Digital and Technology Officer at Pfizer, responsible for enterprise-wide digital, data and technology strategy, products and solutions, as well as Learning and Development and Business Process Excellence. In her prior role, Lidia was the Senior Vice President and CIO at Quest Diagnostics, the world’s leading provider of diagnostic information.Lidia was named on the 2022 Forbes CEO Next List, an annual list of 50 executives who are likely to lead some of America’s top companies. She was also named on the 2022 Forbes CIO Next List recognizing the top 50 tech leaders who are redefining the CIO role and driving game-changing innovation. She was also named on the list of the 50 Most Powerful Latinas in 2020 and 2021 by the Association of Latino Professionals for America. In 2022, Pfizer won multiple awards in digital manufacturing including Gartner’s Supply Chain Breakthrough of the Year Award. She was named 2020 Healthcare Influencer and 2019 Healthcare Transformer by Medical, Marketing & MediaLidia is a member of the Board of Directors of Medtronic (NYSE: MDT), Tegna, Inc. (NYSE: TGNA), and the U.S.-Japan Business Council. IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
What does success now look like for business leaders as economic shifts keep us all guessing? Thomas Cozzolino, Senior Director of Competitive Strategy at Salesforce, joins us to help discover the answers to this question as a special co-host in the Success Now Mini Series. Solutions for cost reduction, increased efficiency, rapid ROI, and lightning-fast time to value are top of mind for many of today’s business leaders. Setting a prime example, Amazon is ever-innovating; and today we get to hear more about what this looks like for Mark Chien, General Manager of CRM Platform, AWS Sales, Marketing, and Global Services. Tune in to learn:* What is the Success Now Miniseries all about (03:45) * Importance of data quality at AWS (7:10) * Culture of Build vs Buy at AWS (9:10) * Amazon’s continuing journey of reducing costs and time to value while increasing efficiency and ROI (18:00) * Best practices for using and implementing Salesforce (33:55) * Lightning Round (40:40)
Bio:Mark Chien is the General Manager of the CRM Platform for AWS Sales, Marketing and Global Services. He manages the Salesforce fleet that powers AWS Sales and Marketing and ensures one the largest Salesforce installations in the world operates securely, efficiently and continuing to scale for the growth of AWS. Mark is a long time Amazonian with 16+ years across several areas of Amazon such as Amazon Mechanical Turk in AWS, the Amazon.com retail website and Alexa. Prior to joining Amazon, Mark was a Product Manager at Trilogy in Austin, TX. Mark is known for his blend of business acumen, technical depth and entrepreneurial drive to successfully play the role of a single threaded technical leader owning product, program and engineering management, throughout most of his Amazon career. He’s demonstrated a strong bias for action and ability to deliver results with a deep track record in pushing technical innovation by often being the first to adopt new technologies and systems at Amazon. He’s a true Amazonian and often sought after for his deep knowledge and practice of Amazon’s culture. Mark Chien holds a Bachelor’s degree in Systems Design Engineering from the University of Waterloo, Canada.IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Researcher Alan Kay is widely credited for saying, “The best way to predict the future is to invent it.” Our guest Brian Woodring, CIO of Rocket Companies concurs, as he is part of a company that is currently trying to define the future of mortgages. Working with Salesforce, his organization is continually trying (and learning from) innovative ways to reduce costs, increase efficiency, and generate ROI. Hear how Brian and his team may not have a “master plan” but still succeed through discovery, feedback, and a consistent focus on customers.Tune in to learn:* Why there’s no “master plan” for growth in IT businesses (5:00) * How did Rocket measure the progress of its digital transformation (14:45) * The differences between an OKR and a key result (25:14)
About the Guest:BIO: Brian Woodring is the Chief Information Officer of Rocket Mortgage. In this role, he leads the company’s award-winning Technology team, and is responsible for strategy and the delivery for our digital products, technology platforms and data intelligence. Brian is focused on delivering digital experiences that drive innovation in the consumer lending industry and building the most scalable lending platform in the world.He joined Rocket Mortgage in 2017 as the company’s Chief Technology Officer, leading the Product Engineering team. Brian and his team redesigned Rocket Mortgage’s engineering practices, advanced the company’s leadership in digital lending and implemented platforms that reimagined the way that Rocket Mortgage team members communicate with their clients.Brian has more than 20 years of experience working as an engineer and technology leader, most prominently at Black Knight, Inc. where he oversaw Servicing and Default Technology, and led the development of solutions such as VALERI, LoanSphere and Fusion.He resides in the Detroit area with his wife and four children.IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Cybersecurity, like so many other industries, is based on connections. Not just to countless endpoints, but also connection to the people behind the data. In this edition of IT Visionaries, guests Taher Elgamal from Salesforce, and Mike Sentonas from Crowdstrike share their perspectives on why practical communication still matters, even for the most intricate data security challenges. Tune in to learn:* The benefits of the Crowdstrike Salesforce partnership (2:30) * How to protect data by securing all endpoints (6:20) * How companies should approach security investments for 2023 (17:30) * Tips for solving the cybersecurity skills gap (26:35)
Mentions:* Cybersecurity Learning Hub - Trailhead * https://bit.ly/3EytgZE * CrowdStrike University: https://www.crowdstrike.com/crowdstrike-university/ * NextGen Scholarships: https://www.crowdstrike.com/about-crowdstrike/nextgen-scholarship-program/
About the Guest:About Taher Taher Elgamal is the Chief Technology Officer for Security at Salesforce.com, and is an internationally respected information security leader and cryptographer. He was the recipient of the lifetime achievement award from the RSA Conference in 2009. He was successfully served as CISO, Chief Scientist, CTO as well as Founder and CEO of numerous key organizations. Elgamal invented several industry and government standards in data security and digital signatures for areas including the DSS government standard for digital signatures. He is recognized in the industry as the “father” of SSL.About MikeMike Sentonas is CrowdStrike’s Chief Technology Officer. Previously, he served as Vice President, Technology Strategy at CrowdStrike. With over 20 years’ experience in cybersecurity, Mike’s most recent roles prior to joining CrowdStrike were Chief Technology Officer – Security Connected and Chief Technology and Strategy Officer APAC, both at McAfee (formerly Intel Security). Mike is an active public speaker on security issues and provides advice to government and business communities on global and local cyber security threats.He is highly-sought after to provide insights into security issues and solutions by the media including television, technology trade publications and technology centric websites. Michael has spoken around the world at numerous sales conferences, customer and non-customer conferences and contributes to various government and industry associations’ initiatives on security. Michael holds a bachelor’s degree in computer science from Edith Cowan University, Western Australia and has an Australian Government security clearance.IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Women are still largely underrepresented in the tech workforce. To combat barriers for women, Alaina Percival, CEO of Women Who Code, shares how the organization tackles bias in the tech industry by providing a platform for women to succeed without limitation. Tune in to learn why the growth of women in tech is vital for industry success, and how Women Who Code is bridging the gap for a more equitable future in tech leadership. Tune in to learn:* Why women are underrepresented in the tech field (07:00) * What advice Women Who Code has for breaking the barriers around becoming a tech leader (14:45) * About investing in yourself and your skills in an economic downturn (27:22)
Mentions:* Harlan Coben, New York Times Best Selling Author
About the Guest:LinkedIn Bio: “As a CEO, Board Member, and angel investor focused on advancing women’s careers, I am passionate about helping diverse professionals increase their wealth and influence across the globe. There is no bigger opportunity for professional women than in the technology space, where we are underrepresented at all levels. Recognizing this, I co-founded Women Who Code (WWCode), an international 501(c)3 nonprofit dedicated to inspiring women to excel in technology careers in 2013. Since that time, the organization has orchestrated thousands of free events, attracted a quarter-million members, and expanded to 134 countries.Over the course of my career, I was a business leader for a variety of companies (e.g. Puma) – and with that, I have learned to value results over well-intentioned activity. Fortunately, WWCode has produced both measurable and anecdotal successes. A member in Mexico City, for example, increased her salary 200%, while another member from Toronto accelerated her technology career two levels within a year. There is also now evidence that being affiliated with WWCode advantages women seeking interviews, such as a member who was told by SpaceX that one of the reasons they wanted to speak with her was because of her relationship with WWCode.While the lack of women in technology is a top-of-mind discussion in the U.S., it is a global issue. As someone who has EU citizenship and worked/lived in over 80 countries, I have seen this first-hand. I am proud to say that WWCode has a global reach and is expanding every day to give diverse women the skills and community we need to grow our impact in tech.”IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
The primary goal of cybersecurity is human safety. Even if high-tech isn’t typically equated with healthcare, Cindi Carter, Global CISO of Check Point Software Technologies, explains why it should be. Tune in to learn:* Why high-tech is imperative for healthcare (3:37) * The vulnerability of medical records (08:40) * Healthcare cybersecurity predictions for 2023-24 (30:27) * The “human factor” of cybersecurity (37:00)
Mentions:* HIMSS Cybersecurity in Healthcare * Nassim Nicholas Taleb, author of Antifragile * CISSP certification
To view the episode transcript, please click here: Episode TranscriptAbout the Guest:BIO: My purpose is deeply rooted in human safety, to inspire a safe and secure cyber existence by bringing together the people, processes, and technologies to protect the security and privacy of each individual.Global, multi-industry Cyber Security and Information Technology Executive offering Startup and Enterprise Security leadership. Expertise includes building Security practices in highly regulated industries, turning strategic goals into actionable outcomes, influencing a Culture based on “Secure from the Start”, developing secure architecture & engineering capabilities, and highly collaborative engagement (C-Suite, Board, Clients and Industry).IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How did one of the world’s biggest bureaucracies successfully develop a sleek, efficient, and user-friendly online benefits experience for veterans? Today’s guest, Charles Worthington, CTO of the U.S. Department of Veterans Affairs shares how he applied a tech startup mentality to help make the VA’s services more accessible to our nation’s finest, and why he hopes to spark a “tradition of public service” in the tech industry.Tune in to learn:* An overview of the U.S. Department of Veterans Affairs’ digital services (2:55) * The effort to rebuild the VA website (5:00) * How the VA mobile app was launched (12:551) * The state of tech in the public sector (28:50)
Mentions:* VA: Health and Benefits App * Presidential Innovation Fellows * United States Digital Service * Careers - DigitalVA - Veterans Affairs
To view the episode transcript, please click here: Episode TranscriptAbout the Guest:BIO: “Charles is a developer and product designer focusing on web and mobile software. He currently is currently working to modernize digital products at the VA. Previously, Charles helped build the United States Digital Service, a team of world-class developers, designers and product experts working in government with the goal of transforming the government's most important services. Charles served as a Senior Advisor to the U.S. Chief Technology Officer at the White House Office of Science and Technology Policy, where he helped lay the groundwork for the creation of the Digital Service.Charles is the creator of Preamp.fm, and was responsible for all aspects of its design and development. Charles is also the founder of Gray Duck Labs, where he helped develop unique ideas into successful web and mobile products.Prior to building things at Gray Duck Labs, Charles was a manager at Altman Vilandrie & Co., a boutique management consulting firm specializing in the telecom and technology industries. At AV&Co., Charles advised Fortune 500 telecom/tech clients on adapting to disruptive web and mobile technologies.Charles also served a term appointment at the FCC as a part of the National Broadband Task Force, where he helped create the National Broadband Plan, a blueprint for the country's next-generation communications policy.Charles received his B.A. in Social Studies from Harvard University, where he produced the Hasty Pudding Theatrical's 157th production.”IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How has finding the perfect solution for physical office spaces evolved since hybrid working has become more prevalent? James Quinn, Executive Managing Director at JLL, shares how the company analyzes the aspirations and layouts of businesses to provide the best option for building or buying a physical office space that accommodates hybrid and in-person companies. Tune in to learn more about how JLL incorporates sustainable options as well as technological advancements into its plans for the companies it partners with.Tune in to learn:* How the market shift is affecting JLL and what it offers (01:20) * What JLL does to curate the perfect space for a company (08:50) * About the first steps of building within sustainability (11:57) * How Beacon Of Hope 365 inspires Jim to focus on the positives of technology (22:48)
Mentions:* Elon Musk, CEO of Twitter and Tesla * Twitter * “Is Hybrid Work Killing Remote Summer? Yes, but It Doesn’t Have To” article by Katherine Bindley for Wall Street Journal featuring American Express. * Isaac Sacolick ITV episode (17:37) * Oracle Careers * Open Bionics * Beacon of Hope 365 * Apple * NASA * “Tech Trends 24/7 and the Impact of Covid-19” by James P. Quinn * “How to Operate Section Eight Properties” by Albert Chou (unreleased)
To view the episode transcript, please click here: Episode TranscriptAbout the Guest:LinkedIn BIO: “James is an Executive Managing Director at JLL with over 25 years of experience in corporate real estate/ technology services. He is also the author of "Tech Trends 24/7 and the Impact of Covid-19", which made CIO Insight's Recommended "Books for CIO's" List.James has represented numerous companies in overall consulting, leasing, and sales including IBM, Verizon, Morgan Stanley, JPMorgan Chase, ANZ Bank, Lumen, Thomson Reuters, New York-Presbyterian, Level 3 Communications, Shearman & Sterling, Firmenich, Nordstrom, Sprint Corporation, Credit Suisse, Dow Jones, YWCA, Christies, the Permanent Mission of Germany, Keefe, Bruyette & Woods, and Ernst & Young.James’ team has a unique skill set that provides corporations with an optimal digital transformation analysis to re-imagine their real estate and technology portfolios. This analysis has led to identifying significant savings opportunities for traditional and technology portfolios. The team’s primary focus is to be a quality value add resource to your firm.When conducting research for his book, James was inspired to see how technology innovation was making a positive difference in people’s lives. As a result, in 2020 he founded Beacon of Hope 365, a charity that's mission is to leverage technology to help people in need. An example of Beacon of Hope 365’s focus is their work with Open Bionics, U.K. technology company, that are producing bionic arms for limb challenged people.” IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
On this special end-of-year crossover episode, the hosts from Up Next in Commerce, Marketing Trends, and IT Visionaries meet up again to discuss their biggest takeaways from their guests over the past year, and to make some predictions for what should be an exciting 2023 in marketing, tech, and ecommerce.Tune in to learn:* Why your employees are your greatest customers (8:43) * Why good business instincts can help overcome a lack of data (14:43) * Why intuition matters, even in data-driven industries (20:47)
Mentions:* David Ting, Zenni * David Heinemeier Hansson, 37signals * Stephanie Dobbs Brown, CMO, Intercontinental Exchange * Lil’ Wayne * Kevin Warren, UPS * Eric Toda, Meta
To view the episode transcript, please click here: Episode TranscriptMission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Are menial workflow tasks keeping cybersecurity teams from reaching their full potential? Tines is a fast-growing, Ireland-based company that’s bringing automation to the security workforce, with no code writing necessary. The company’s Co-founder and CEO Eoin Hinchy joins us to discuss the ingenious automation process that narrows all workflow duties down to a mere seven “action types,” freeing up cyber workers to focus on keeping your data safe.
Tune in to learn: * Tines and its no-code approach to cybersecurity (02:22) * The seven “action types” that Tines automates (08:18) * How much time is saved automating these workflows? (26:42) * Eoin’s “hot take” on the cybersecurity skills gap (29:10)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “Spent about 15 years working in cyber security teams before founding Tines. We're building a platform that allows anyone to automate their repetitive security workflows without writing a single line of code.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Business processes get faster and more convenient everyday as we automate tedious busywork. That said, how much further can automation efforts take us? Chris Byers, CEO of Formstack, discusses the wide ranging industries that would benefit from additional digital automation and how Formstack empowers non-technical employees to solve process-problems.
Tune in to learn: * How has Formstack simplified the user experience over time? (02:52) * The rise of automating office work (15:40) * Who is driving innovation in organizations? (17:40) * How far are we from a paperless future? (24:00)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: Chris Byers is chief executive officer at Formstack, the SaaS-based workflows platform helping organizations streamline data collection and management without coding. Founded in 2006, Formstack is a remote-first company with 220 employees worldwide. Byers earned his finance degree from Anderson (Ind.) University. On LinkedIn.
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
With the holiday shopping season in full swing, how are businesses handling the busiest commerce period of the year? On this special crossover episode, the hosts from Mission.org podcasts, Up Next in Commerce, Marketing Trends and IT Visionaries join forces for the first time ever to discuss all things retail. Tune in to hear Stephanie, Jeremy, and Albert share their thoughts and expertise about the latest shopping technology, holiday cyber threats, and whether shifting consumer attitudes will make Black Friday a thing of the past.
Tune in to Learn: * Has in-store Black Friday shopping become a thing of the past? (04:21)
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Cybersecurity’s role in Black Friday and Cyber Monday (13:51)
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Is there consumer optimism in today’s uncertain market? (19:02)
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- End capping its evolution into ad-buying (29:15)
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The Mission hosts share about their podcasts (42:52)
To view the episode transcript, please click here: Episode Transcript
Mentions: * + “Bringing Build-A-Bear Alive in New Ways With Jenn Kretchmar, Chief Digital and Merchandising Officer of Build-A-Bear Workshop” (Marketing Trends podcast; Episode 359) + “How The Simple P&L Statement Can Be Key To Long-Term Success” (Up Next In Commerce podcast; Episode 33) + “Not Dumbing It Down: DECIEM and the Art of Straightforward Marketing with Jordanne Dyck” (Up Next In Commerce podcast; Episode 197)
- “Flipping Ecommerce on its Head” (Up Next In Commerce podcast; Episode 90)
- Common Thread Collective
- “Where ‘Credit’ Is Due with Randy Kern, CTO, Marqeta” (IT Visionaries podcast; Episode 417)
- Stephan Pretorius - Chief Technology Officer - WPP
- “Smart TV and Smarter TV Marketing With Jordan Rost, Head of Ad Marketing, Roku, Inc.” (Marketing Trends podcast; Episode 341)
- American Giant: American Made Clothing & Activewear
- Danny Fields - EVP Engineering and Chief Technology Officer - Avalara
- “Why Liquid Death Didn’t Water Down Its Marketing Strategy” (Up Next In Commerce podcast; Episode 262)
Mission.org is a media studio producing content for world-class clients. Learn more at http://www.mission.org.
With so many options provided by different platforms, how can a company ensure it is choosing the best option? Boris Lokschin, Co-founder and CEO of Spryker Systems, has nearly 20 years’ experience building commerce technologies, and claims it’s best to create a tech stack that provides options for the customer rather than relying on preset models. Listen to hear more about Spryker Systems and how the company created stability for sophisticated transactional business models in today’s ever-changing market.
Tune in to learn: * How digital transformation has changed the industry (04:38) * Why Spryker’s buyers started to change (11:42) * About the evolution of commerce engines (17:25) * What happens when the market flips (31:47)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
From Linked In BIO: “With almost two decades of building commerce technology businesses behind him, Boris Lokschin is undoubtedly an expert in digital commerce and digital transformation. Boris was at the forefront of the cloudification and Open Source movements of the commerce tech industry and even offered software-as-a-service solutions before it even was a recognised industry term. He has a deep understanding of the diverse organizational, methodological and complex technological needs multinational corporations and traditional businesses face amid ongoing digitization developments. Boris sold both of his previous businesses, the last one to NASDAQ listed CGI Inc.
Boris is convinced by the vast potential of technology to enable companies to build digital transactional capabilities beyond the traditional thinking and transform businesses and whole industries. Since its founding in 2014, Spryker has empowered 150+ companies such as ALDI, Toyota, Siemens, HILTI or RICOH around B2B, Enterprise Marketplaces, IoT and Unified Commerce. Spryker received $130 million in recent Series C funding led by US investor TCV (AirBnB, Netflix) at the end of 2020 at a company valuation exceeding $500 million, which makes Spryker the fastest-growing enterprise commerce software company worldwide.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Not only are cybersecurity threats rapidly evolving and increasing in number, but the market for solutions is almost equally complicated. Ian McShane, Field CTO and VP of Strategy at Arctic Wolf, explains how they guide companies through these challenges, sharing his thoughts on the cybersecurity industry and offering words of wisdom for business leaders.
Tune in to learn: * What is unique about Arctic Wolf (01:10) * Ian’s observations about the industry (4:40) * How the cybersecurity industry has changed over the last 10+ years (9:47) * The shortage in cybersecurity professionals (22:30) * Technologies and skills business leaders should invest in (25:55)
Mentions: * NIST Cybersecurity Framework * Cybersecurity and Infrastructure Security Agency (CISA) * Minority Report (Science Fiction Movie) * The Bombpops (Band)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “Ian McShane has over 20 years experience in cybersecurity and operational IT. As a former Gartner analyst, Ian has advised the largest and fastest growing technology companies in the world as well as tens of thousands of organizations world-wide. He is well known as a trusted advisor and popular commentator in our industry, and prior to joining Arctic Wolf Ian has spent time at Symantec, Gartner, Endgame, Elastic, and CrowdStrike.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How can brands best utilize today’s technology to make the biggest possible impact on consumers? Our guest today is Stephan Pretorius, CTO at WPP, the world’s largest marketing services organization. Poised at the forefront of advertising innovation, Stephan discusses how marketers can effectively target consumers without impinging on their privacy, and shares how some of WPP’s most groundbreaking ad campaigns came to fruition.
Tune in to learn: * What is WPP and what is Stephan’s role there? (01:10) * How does WPP navigate the changing marketing landscape? (16:40) * Deepfakes and the future of likeness licensing in advertising (28:10) * Stephan’s tech journey and his advice for aspiring tech leaders (35:55)
Mentions: * Cadbury Celebrations | Not Just A Cadbury Ad * Toxic Influence: A Dove Film | Dove Self-Esteem Project
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “I have always believed that mastery of technology is critical to the delivery of customer centricity in the connected, multi-channel world we live in.
I am a skeptical technologist - at the same time critical of the hype and over-promise of current technology options, but yet profoundly optimistic about the long-term value and potential of technology in business and society.
This is still just the beginning. Never stop thinking, never stop challenging, never stop asking "What if"?”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
A staggering 1.5 billion people all over the world are actively trying to learn English as an additional language, which can be difficult without access to a regular conversation partner. Enter Sameer Shariff, Co-founder and CEO of Cambly, a networking platform that allows students from around the globe to interact with English-speaking tutors. Hear Sameer describe the innovative technology behind the app and how its simple, fun design positions students for success.
Tune in to learn: * What is Cambly and what inspired its formation? (02:11) * How Cambly built its community of tutors (8:20) * Comparing Cambly with other language apps (18:40) * Why Cambly is going “all in” on English learning (27:00)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
Sameer Sharif f is the Co-founder and CEO of Cambly, a networking platform that allows students from all over the world to interact with English-speaking tutors. Prior to Cambly, Sameer worked as a software engineer at Google and Blip.me. He earned his Bachelor of Science degree in Electrical Engineering from Princeton University, and his MS in Computer Science from Harvard.
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Starting a new creative endeavor can often seem like a major gamble, but what if there existed a tool that helped creators minimize their entrepreneurial risk? Mahesh Guruswamy is the CTO of Kajabi, a multifaceted online business platform designed to help entrepreneurs, experts and influencers succeed. Tune in to learn the approach to innovation at the company, and how Mahesh and his engineering team have effectively scaled the platform during a time of major growth.
Tune in to learn: * About Kajabi and what makes it special (02:30) * Kajabi’s various product domains (08:20) * The Kajabi playbook of scale, speed and reliability (21:55) * How Kajabi decides which new features to bet on (32:05)
Mentions: * Kajabi Edge (podcast)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “Engineering leader, builder of product development teams, angel investor.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
According to a 2018 survey, 40% of first-time homebuyers considered purchasing a home to be the most stressful event in modern life. But does it have to be that way? Regis Hadiaris is the Vice President of Product Marketing at Rocket Central, a hub of companies that includes America’s largest mortgage lender, Rocket Mortgage. Tune in to hear how his team is using data-driven innovation to try to make the home buying process as fast, simple, and stress-free as possible.
Tune in to learn: * Rocket Central’s emphasis on simplicity (2:40) * The outdated model of some of Rocket’s competitors (10:35) * The long-term vision at Rocket Central (19:43) * The UI design process at Rocket Central (24:55)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “We are on a mission to be the best at handling life's most complex moments, so that our clients can live their American dream. With a laser focus, we are changing millions of American lives for the better.
Guiding motto: We must become the change we wish to see in the world.
Motto #2: Do cool s***. Every damn day. Or die trying.
Motto #3: It's easy to make something hard. It’s much harder to make something easy.
Ready to rearrange the lens you see your world through...fast? Let's connect.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
The need for cybersecurity has never been more apparent than in today’s growing digital world. But are there enough skilled cyber workers to keep up with rising demand? On this episode, Gill Thomas, Director of the Engagement, Capacity & Resilience Program at the Global Cyber Alliance and Seán Doyle, Lead at the World Economic Forum’s Centre for Cybersecurity, share how an innovative instructional program is providing people with the skills to help address the global cybersecurity worker shortage.
Tune in to learn: * The extent of the cybersecurity professional shortage (04:17) * The success of the Cybersecurity Learning Hub (17:28) * The curriculum at the Cybersecurity Learning Hub (24:50) * What is the future of cybersecurity? (36:42)
Mentions: * Cybersecurity Learning Hub - Trailhead * Fortinet * Cybersecurity Multi-Donor Trust Fund - World Bank * CyberFirst - National Cyber Security Centre * “The War with Algorithms: Why Your Next Security Strategy Includes A.I. and Machine Learning” (IT Visionaries podcast; Episode 244)
About the Guest:
BIO:
Gill Thomas
“An accomplished and enthusiastic professional with a consistent record of delivering success through understanding, integrity and hard work. Focused on outcomes, an excellent communicator with strong interpersonal skills and the ability to engage across all functions and at all levels.”
Seán Doyle
“Interested in public policy around cybercrime, financial crime and how to defend against them through public-private collaboration, good governance, industry standards and cross-border regulation . Helping to fill the global cybersecurity skills gap through the World Economic Forum's work with governments, private-sector partners and the Forum's Global Shapers community. Current projects focus on: enhancing public access to cybersecurity skills development; cybersecurity best practices across Financial Services, including FinTech and using cybersecurity to facilitate financial inclusion and resilient innovation; enhancing public-private partnerships against cybercrime, financial crime and corruption. Background in private-sector investigations and financial crime intelligence (asset tracing, anti-money laundering, sanctions, bribery and embezzlement). Working at the World Economic Forum's Platform for Cybersecurity and Digital Trust.”
Did you know, Salesforce is one of the founding members of World Economic Forum's Cybersecurity Learning Hub ?
The learning hub democratizes access to cybersecurity skills by providing free and career-oriented modules that give people a route towards in-demand roles.
Visit Trailhead in the show notes to skill up for the future and learn in-demand skills that lead to top jobs.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How can small businesses find success with funding? Prashant Fuloria, CEO of Fundbox, shares his insights on how short periods of reliable funding can boost capital and keep small business owners focused on their crafts. Tune in to learn more about Fundbox’s data innovation and how building customer relationships can help customer retention.
Tune in to learn: * What Fundbox is and how it helps small businesses (1:40) * How Fundbox creates strategies to help solve funding problems (15:20) * About Fundbox’s unique customer loyalty strategy (28:10)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
“A seasoned internet technology executive, Prashant was most recently SVP of Advertising Products at Yahoo, joining the Yahoo team through their acquisition of Flurry, where he was the Chief Product Officer. Prior to Yahoo, Prashant was Senior Director of Product Management at Facebook and Product Director at Google. Prashant received a B.Tech. inChemical Engineering from the Indian Institute of Technology Delhi. He also holds an MA in Business research; an MS in Statistics; a PhD minor in Engineering Economic Systems & Operations Research; and a PhD in Business, all from Stanford University.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How can small businesses find success with funding? Prashant Fuloria, CEO of Fundbox, shares his insights on how short periods of reliable funding can boost capital and keep small business owners focused on their crafts. Tune in to learn more about Fundbox’s data innovation and how building customer relationships can help customer retention.
Tune in to learn: * What Fundbox is and how it helps small businesses (1:40) * How Fundbox creates strategies to help solve funding problems (15:20) * About Fundbox’s unique customer loyalty strategy (28:10)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
“A seasoned internet technology executive, Prashant was most recently SVP of Advertising Products at Yahoo, joining the Yahoo team through their acquisition of Flurry, where he was the Chief Product Officer. Prior to Yahoo, Prashant was Senior Director of Product Management at Facebook and Product Director at Google. Prashant received a B.Tech. inChemical Engineering from the Indian Institute of Technology Delhi. He also holds an MA in Business research; an MS in Statistics; a PhD minor in Engineering Economic Systems & Operations Research; and a PhD in Business, all from Stanford University.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How is automation creating more jobs in the workplace? Jeff Burnstein, President of A3, claims that by using automation to function alongside workers, it can create more jobs for the market and allow workers more time for important tasks. Listen to the episode to hear more about Jeff’s perspective on how automation can transform the job market.
Tune in to learn: * What is A3 and how does it supports the industry (1:20) * How A3 educates companies on automation (7:45) * About the Automate Show (18:00) * Taking advantage of the data to improve automation technology (28:00)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO From LinkedIn: “I've been working to promote the use of robotics, machine vision and motion control for more than 35 years. During this time I've seen a number of ups and downs, but this is by far the most exciting time for our association and its members. Automation is changing all facets of our lives for the better, creating new and better jobs, giving us higher quality, lower priced products, and offering the promise of helping us live longer and healthier lives. I'm proud to be working with so many outstanding and visionary automation industry leaders!”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How is automation creating more jobs in the workplace? Jeff Burnstein, President of A3, claims that by using automation to function alongside workers, it can create more jobs for the market and allow workers more time for important tasks. Listen to the episode to hear more about Jeff’s perspective on how automation can transform the job market.
Tune in to learn: * What is A3 and how does it supports the industry (1:20) * How A3 educates companies on automation (7:45) * About the Automate Show (18:00) * Taking advantage of the data to improve automation technology (28:00)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO From LinkedIn: “I've been working to promote the use of robotics, machine vision and motion control for more than 35 years. During this time I've seen a number of ups and downs, but this is by far the most exciting time for our association and its members. Automation is changing all facets of our lives for the better, creating new and better jobs, giving us higher quality, lower priced products, and offering the promise of helping us live longer and healthier lives. I'm proud to be working with so many outstanding and visionary automation industry leaders!”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
As companies rely more heavily on analytics to draw insights, how can they be sure that they’re truly getting the most out of their data? Dr. Yu Xu is the CEO of TigerGraph, a graph analytics software company that created the industry’s first distributed native graph database. Tune in to hear Dr. Xu explain the development process behind this revolutionary technology and why it is reshaping the way businesses approach, analyze, and act upon their data.
Tune in to learn: * What a native parallel graph database is (2:00) * How companies integrate TigerGraph’s database (9:44) * About TigerGraph’s six-year development journey (16:00) * How Dr. Xu has adjusted to his role as CEO (30:19)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “Dr. Yu Xu is the founder and CEO of TigerGraph, the world’s first native parallel graph database. Dr. Xu received his Ph.D. in Computer Science and Engineering from the University of California San Diego. He is an expert in big data and parallel database systems and has 26 patents in parallel data management and optimization. Prior to founding TigerGraph, Dr. Xu worked on Twitter’s data infrastructure for massive data analytics. Before that, he worked as Teradata’s Hadoop architect where he led the company’s big data initiatives.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
As companies rely more heavily on analytics to draw insights, how can they be sure that they’re truly getting the most out of their data? Dr. Yu Xu is the CEO of TigerGraph, a graph analytics software company that created the industry’s first distributed native graph database. Tune in to hear Dr. Xu explain the development process behind this revolutionary technology and why it is reshaping the way businesses approach, analyze, and act upon their data.
Tune in to learn: * What a native parallel graph database is (2:00) * How companies integrate TigerGraph’s database (9:44) * About TigerGraph’s six-year development journey (16:00) * How Dr. Xu has adjusted to his role as CEO (30:19)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “Dr. Yu Xu is the founder and CEO of TigerGraph, the world’s first native parallel graph database. Dr. Xu received his Ph.D. in Computer Science and Engineering from the University of California San Diego. He is an expert in big data and parallel database systems and has 26 patents in parallel data management and optimization. Prior to founding TigerGraph, Dr. Xu worked on Twitter’s data infrastructure for massive data analytics. Before that, he worked as Teradata’s Hadoop architect where he led the company’s big data initiatives.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
If automation technology has the ability to revolutionize the way businesses operate, then what’s keeping so many from adopting it? Today, we are joined by two top minds from the world’s leading CRM platform Salesforce: Joyce Paul, Director of Research & Insights, and Shalini Mayor, Senior Director of Enterprise Automation. Tune in to hear Joyce and Shalini discuss how Salesforce is collaborating with its customers to make automation implementation faster, easier, and more personalized than ever.
Tune in to learn: * Why some companies are slow to adopt automation (02:50) * About the collaborative process at Salesforce (14:45) * What successful automation implementation looks like (24:20) * How automation is changing people’s lives at work and at home (28:25)
Mentions: * “Good to Great: Why Some Companies Make the Leap... and Others Don't” by Jim Collins * Automation Is Just the Beginning for Business — Here’s How the IT Leaders Are Taking It to the Next Level
To view the episode transcript, please click here: Episode Transcript
About the Guests:
Joyce Paul:
“Joyce holds a Ph.D. in Anthropology of Performance and is an experienced leader and strategist for all things research and insights across consumer and enterprise products. Her superpower lies in creatively designing strategic plans for product development based on iterative customer experimentation. She brings to the table the power to activate research insights into actionable feature design and prioritization.
Joyce is a "people nerd" interested in ethics of research & helping people realize their potential. She cares deeply about diversity, inclusion, and equality. She currently leads research and insights for automation including long-range planning, customer touchpoints, triangulating insights, tactical research as well as operationalizing research.
In the past, she has created COVID adaptations for research methods, built E2E research methods to reduce IPD and CSS tickets as well as established and executed protocols for longitudinal studies with early adopters of RPA services. She is part of the leadership team on enablement, mentoring, diversity, and inclusion in her current role.
She is an artist and believes that art plays an important role in creating an equitable social fabric. She is the Founder of the Socially Conscious Artists Foundation SCARF www.scarf.global and runs a dance academy www.arpanarts.org”
Shalini Mayor:
“Accomplished security and risk professional with over ten years of experience in security and payments. Extensive experience in product management and leading and delivering on $100M+ programs. Built security and risk/fraud services from the ground up for new emerging products at Visa including Visa Checkout and Visa Token Services.
Dynamic and decisive leader, who is skilled at seeing projects from ideation through delivery.
Specialties: Financial Systems, Security, Risk, Fraud, Strategy, Innovation, Product Management, Agile Product Development, Market Planning, Analytics, Enterprise Architecture, Mobile, Credit Card Processing.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Adding features to existing software often requires a great deal of hard work, but simplification can be an even more difficult process. Clate Mask is the CEO and Co-Founder of Keap, a CRM and sales and marketing automation platform focused on small business needs. On this episode, Clate speaks candidly about the company’s early days, which boasted a powerful but complex automation tool, and the challenges he and his team overcame in order to make the platform more accessible.
Tune in to learn: * What Keap provides its customers (1:50) * How Keap simplified its platform for small businesses (12:00) * About “when/then automation” (23:55) * Clate’s advice for aspiring entrepreneurs (25:40)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “I love building small businesses. I went to law school and business school, but I couldn't get excited about going to work for a big consulting or law firm. Small business growth is what I love. I get to do that every day at Infusionsoft... helping OUR business grow by helping tens of thousands of entrepreneurs grow their businesses using our marketing and sales software.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Businesses often rely on data to provide them with useful insights about the “what” — what is working and what isn’t. But is there a way to uncover the “why”? Jigar Desai is the SVP of Engineering at Sisu, a data intelligence engine that uses automated analytics to determine why certain KPI changes occur. On this episode, Jigar explains the revolutionary technology behind the Sisu engine, what its implementation process involves, and how this very podcast could benefit from its use.
Tune in to learn: * What Sisu provides its customers (02:20) * How Sisu offers recommendations after making its findings (15:30) * The benefits of using Sisu (26:40) * Which dimensions help Sisu make its determinations (30:30)
Mentions: * McKinsey & Company
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “A technology leader with experience in large-scale transactional applications and distributed systems. Strong ability to solve obscure and difficult problems with simple but elegant solutions. Several years of management experience with expertise in building rock star teams that consistently deliver stellar technical and business results.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on http://www.salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Data center maintenance requires an intricate balance of automation, integration, supply management, and equipment knowledge. Without an optimized approach, the risk of extended resolution times looms large. On this episode of IT Visionaries, we welcome Michael Cantor, CIO of Park Place Technologies for a discussion of how his company streamlines these processes to support an ever-growing slate of platforms and hardware, alongside some thoughts on the future of optimized data management.
Tune in to learn: * An overview of Park Place Technologies and its innovations in optimizing enterprise-class data center systems (1:45) * The biggest challenges Park Place faces in maintaining and optimizing these systems (6:22) * The origin and importance of “DMSO” to Park Place Technologies (14:45) * How Park Place Technologies continues to support and optimize older hardware (19:40)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: As Chief Information Officer, Michael Cantor leads the delivery of technology initiatives to improve Park Place’s internal and customer-facing capabilities while ensuring the globalization and security of Park Place’s systems as the company continues to expand.
Michael comes to Park Place with more than 25 years of experience in the IT industry. Most recently, Michael served as CIO for Cardinal Health at Home, where he was responsible for all segment-specific IT initiatives and the creation of a new digital front-end for the B2C portion of the business. Prior to Cardinal Health, Michael was the CIO at Matrix Medical Network, based in Scottsdale, Arizona. At Matrix, Michael drove the digital transformation of the business through the growth of Matrix’s IT capability and implementation of key IT projects that enabled the company to grow revenue at a 3x rate over three years.
Michael is a Georgia State University alumnus with a BBA in Computer Information Systems. He and his wife, Beth, have two daughters and are avid hikers.
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on http://www.salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
While credit cards have made the payment process considerably easier for users over the years, the systems that support those transactions are more complex than one might expect. Randy Kern is the CTO of the modern card issuing and payment processing platform Marqeta. On this episode, Randy offers a deep dive into the evolution of card payment technology and tells us how Marqeta is transforming the payment landscape.
Tune in to learn: * About Marqeta and its customers (2:00) * About the modernization of credit payments (5:25) * Untangling the payment space (16:30) * What the next few years might hold for the payment space (30:45) * Randy’s thoughts on alternative payments and peer-to-peer lending (36:00)
To view the episode transcript, please click here: Episode Transcript
About the Guest:
BIO: “Randy Kern is Marqeta’s Chief Technology Officer, responsible for scaling the global engineering team and driving technological advancements across the company. He brings decades of engineering experience to Marqeta.
Before Marqeta, Kern spent seven years at Salesforce, where he held the Chief Customer Technology Officer and Executive Vice President of Infrastructure Engineering roles. While at Salesforce he was responsible for building out a unified tech infrastructure to support the company’s industry-leading enterprise cloud products. Prior to joining Salesforce, he spent several years at Microsoft, most recently as Partner Director of Development. At Microsoft, he led development for its Azure Compute team and in his time at the company had a focus on highly technical engineering projects, working on many of Microsoft’s most popular products, including Bing.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How have digital consultancies continued to evolve in the modern business landscape? Jenny Koehler, Strategic Growth & Business Development Leader at PwC, and Patty Cheung, VP of Alliances & Channels (Americas) at MuleSoft believe that lasting customer connections come from truly listening to customers’ unique problems and updating tech systems to better support their processes. Listen in to hear more about their thoughts on investing and modernizing software to encourage growth and customer relationships.
Tune in to learn: * What MuleSoft and PwC do and how they work together (02:25) * MuleSoft and PwC collaborating to help SMBs leverage the loan process (11:10) * Patty’s thoughts on custom coding (18:50) * Why crossing the chasm to newer tech is vital for a company’s growth (29:00) * About PwC’s acquisition of Netrovert and partnership with MuleSoft (36:40)
Mentions: * Jim Collins “Good to Great” book
About the Guest:
About Jenny (From LinkedIn): “My mission is helping clients change the digital fabric of their business to propel resiliency, agility and sustainable growth. By fusing cloud and digital capabilities, I enable clients to realize the full value of technology, powering business in unimaginable ways.
I bring a blend of tech-powered and business focused perspectives to help companies navigate their most complex challenges and create sustainable value. My years of multi-disciplinary transformation consulting helps C-suite executives make connections across the enterprise and lay the groundwork for tomorrow. I love the challenge of building industry-specific solutions and bringing the right combination of technology, people & process together to drive change within organizations and deliver long term impact.
Prior to taking on the role as PwC’s US Cloud & Digital Leader, I served as US Deputy Advisory Leader and also led PwC’s US Industrial Products & Services business unit, encompassing the Power & Utilities, Energy, Manufacturing, Automotive, and Aerospace & Defense industry sectors.
I’m passionate about helping women succeed in business and an advocate for women in science. I serve as the audit chair for NatureBridge, a program of hands-on environmental science programs for children and teens.
Licenses & certifications: Licensed CPA in Ohio, California and Texas & Member of the AICPA”
About Patty: “Patty Cheung is Vice President of Alliances and Channels for the Americas at MuleSoft, provider of the world’s #1 integration and API platform. Patty brings 20 years of global alliances leadership experience, focusing on creating win-win relationships with MuleSoft partners. Patty joined MuleSoft in 2016 and led the Americas channels team through industry-leading growth. Prior to joining MuleSoft, Patty held alliance and marketing leadership roles at Microsoft, Business Objects and SAP where she delivered exceptional results through her focus on developing the partner community’s revenue share, creating awareness through market-to and market-with campaigns, developing practices via flexible enablement programs, and driving innovation with partner IP through solution and asset creation. Patty holds a BS in Economics and Business Management from State University of New York at Stony Brook.”
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How can CIOs drive successful digital transformation within their organizations? Isaac Sacolick, author and President of StarCIO, shares his expert advice based on his experience in digital transformation consulting, as well as ideas from his new book Digital Trailblazer. Tune in to hear his insights into the market and his tips for CIOs.
Tune in to learn: * Isaac’s Career Evolution (02:45) * Isaac’s Insights into the Market (05:01) * What CIOs Should Be Thinking About (10:13) * Will Doing Nothing Lead to Failure? (25:55) * Tips for CIOs in Legacy Industries and Organizations (34:29)
Mentions: * Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology Leadership
To view the episode transcript, please click here: Episode Transcript
About the Guest:
Isaac is the President and CIO of StarCIO, a consulting services business that helps businesses execute smarter, faster, safer, and innovative digital transformation programs that deliver results. Previously, he held transformational CIO roles at media, financial services, and construction industry businesses and was a founding CTO at media and social networking startups.
Isaac is the author of the Amazon bestseller, Driving Digital: The Leader's Guide to Business Transformation Through Technology where he shares many of his best practices in leading digital transformation. The book has received significant praise. Forbes.com called it a, “…timely, engaging, and practical roadmap to developing and implementing digital strategies.” The Heller Search Associate remarked, “Sacolick is an experienced CIO with multiple transformation efforts under his belt. His new book is packed with insights, guidelines, and stories from the front lines of transformation.” Driving Digital was listed as the #2 book for CIO and IT Leaders by CIO UK.
He has been recognized as an industry-leading, agile, innovative CIO. In 2018, he was identified as a top digital transformation influencer by IDG, Enterprise Management 360, and Thinkers 360. In 2015 he was interviewed by Forbes on 5 Things to do When Leading a Digital Transformation, was listed on their Top 20 Social CIOs and was recognized as a Top 100 CIO in STEM. In 2016, 2015 and 2014, he was listed on Huffington Post’s Top Social CIOs. He is an industry speaker.
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org
Watching Salesforce Trailblazers work under pressure to craft customer low-code solutions for Pacific Clinics is inspiring and even brought tears to the eyes of Eleanor Castillo Sumi, the SVP of Strategy, Innovation, and Growth. As a nonprofit, Pacific Clinics faces unique challenges integrating systems with disparate government entities, and CFO Jason Gurahoo can account for the powerful changes these solutions are bringing to the organization. Tune in for a special BTS of how the Legends of Low Code tv series is bringing more efficiency and a better user experience to Pacific Clinics and their customers.
Tune in to learn: * Who does Pacific Clinics help? (2:15) * What it takes to bring transformation at Pacific Clinics (4:30) * Understanding how and find the tools to make change (11:45) * Finding and cultivating the right practitioners (25:00) * Why Elenor was blown away by her experience on Legends of Low Code (31:30)
Mentions: * Salesforce Plus TV Show “Legends of Low Code”
To view the episode transcript, please click here: Episode Transcript
About the Eleanor:
Eleanor Castillo Sumi is the senior vice president of strategy, innovation and growth at Pacific Clinics. She develops new programs, partnerships and strategies, including digital transformation, to serve community needs.
Prior, Castillo Sumi served as vice president of research and program development. Before her tenure at the agency, she held various roles, including clinical director at The May Institute Pediatric Speciality Center, executive director at California Community Opportunities and best practice specialist for the Child and Adolescent Mental Health Department for the State of Hawaii. Castillo Sumi has taught in adjunct and assistant faculty positions at multiple universities.
A licensed psychologist and Board Certified Behavioral Analyst-Doctoral (BCBA-D), Castillo Sumi is a published author and has spoken at multiple conferences, including Open Minds and California Alliance for Children and Family Services. Castillo Sumi is a member of the Research and Evaluation Subcommittee for California's Mental Health Services Oversight and Accountability Commission.
Castillo Sumi graduated with a Ph.D. in Clinical Psychology from Palo Alto University.
About Jason:
Jason Gurahoo is the chief financial officer at Pacific Clinics. In this capacity, Gurahoo is responsible for all accounting and financial management decisions, investments, and information technology. Gurahoo joined the organization in 2014, and his career has included positions in finance, accounting, treasury, and audit at various companies, including Electronic Data Systems, Kimberly Clark Corporation, Amdahl Corporation, Fujitsu Technology Solutions, Inc., and Fujitsu IT Holdings, Inc. the latter where he held senior and executive-level positions.
Gurahoo holds a bachelor’s degree in chemistry from the University of Florida, and a master’s in business administration with concentrations in finance and management information systems from the University of South Florida.
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Just visit Salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.
Tune in to learn: * David describes the “six-week cycle” approach at 37signals (03:30) * How did 37signals develop its short-term planning method? (08:30 ) * The relationship between designers and programmers at 37signals (13:30) * David’s reliance on intuition over data (29:15) * The importance of writing and advice David received from Jeff Bezos (37:50)
About the Guest:
BIO: I am the creator of Ruby on Rails, cofounder of Basecamp & HEY, best-selling author, Le Mans class-winning racing driver, antitrust advocate, investor in Danish startups, frequent podcast guest, and family man.
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
How fast can data be collected and used in current business models? Evan Kaplan, CEO of Influxdata, claims that in the era of smart products, an autonomous system can utilize data collected every millisecond for instant responses. Listen in to learn more about how collecting instant data can provide better service for products and create loyalty with customers.
Tune in to learn: * What Influxdata does (01:12) * Monitoring data to build real-time responses (08:17) * How quickly data is being recorded (13:40) * Types of projects built with Influxdata (16:28) * Influxdata’s popularity with student engineers (20:17)
Mentions: * Check out our previous episode with Paul Dix also from Influx Data. * “Memorial Day Murph” Crossfit Routine
About the Guest:
BIO: Evan Kaplan is an entrepreneur and technology leader with nearly twenty years in the CEO role. His experience spans from leading startups from his own garage to Nasdaq listed companies generating nearly $200m in annual revenue.
Most recently, Evan was the president and chief executive officer of iPass Inc., the leading provider of Global Wi-Fi access for enterprises, telecommunications, and service providers. At iPass, he led the transformation from a legacy dial-up provider to the Global Wi-Fi access leader. In the process, he restructured the company, led the development of the new Open Mobile cloud software platform, expanded the network footprint from 100,000 to 18 million locations worldwide, and divested the company’s Unity managed service business resulting in a compelling return to shareholders.
Prior to iPass, Evan served as Chairman, CEO and founder of Aventail Corporation (now part of the Dell Corporation). He co-founded Aventail in 1996 and pioneered the first commercial implementation of SSL based Virtual Private Network (SSL VPN) and the industry's first Managed Extranet service, one of the early Infrastructure as a Service (IaaS) offerings.
Evan is a recognized visionary in the networking and security industry. He was named by Network World as “One of the 50 Most Powerful People in Networking” and selected by Ernst & Young as “Northwest Entrepreneur of the Year”. He is an active advisor to entrepreneurs and early stage companies. Evan has served on the Board of Directors for The Center of Innovation and Entrepreneurship at the University of Washington, Networld +Interop, and is currently board member and Finance Chair of One Heart Worldwide
He holds has a BS in Environmental Science from Western Washington University and an MBA from the University of Washington. He is a veteran of multiple Himalayan climbing expeditions and is a passionate skier, climber and father of two boys.
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on http://www.salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
What is Indoor Intelligence? How can Indoor Intelligence data be used to improve the customer and employee experience? Nadir Ali, CEO of Inpixon, shares practical applications and case studies, as well as his thoughts on future implementations with augmented reality and the metaverse. Tune in to hear the impacts Indoor Intelligence can have on security, and even employee retention.
Tune in to learn: * How Businesses are Leveraging This Data to Solve Problems (05:36) * What the Data Shows About Post-COVID Work Trends (9:51) * How Indoor Intelligence Can Support the Employee Experience (15:17) * The Evolution of the Business Idea (21:23) * What Nadir Envisions for the Next Five Years (27:12)
About the Guest:
BIO: Nadir Ali leads Inpixon with two decades in enterprise software, business analytics and information technology. For over 15 years, in his executive-level roles at Inpixon (formerly Sysorex) he has tapped into the $12 billion industry of indoor positioning and data analytics, growing to $23 billion by 2021. Nadir is a leading expert voice in the indoor intelligence and location technology industry.
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Where do some of the most successful tech leaders in the world turn to for sound advice? Prashant Kelker is the Chief Strategy Officer and a Lead Partner at ISG, a multinational technology research and advisory firm that consults an astounding 80 companies in the Fortune 100. Tune in to hear the fascinating details about ISG’s advisory process and why Prashant calls the firm “the industry’s best-kept secret.”
Tune in to learn: * What sets ISG apart from other consulting firms? (3:00) * How does ISG gather the information necessary to make recommendations? (06:44) * Prashant shares a success story he experienced at ISG (08:50) * At what point in the process does ISG get involved? (18:25) * Prashant discusses Web3 (32:30)
Mentions: * “The Platform Delusion” (book by Jonathan A. Knee)
About the Guest:
BIO: “As Chief Strategy Officer and Lead Partner at ISG, Prashant runs the Digital Strategy and Sourcing practice across the Americas. This includes Digital Strategy & Transformation, cloud transformation, agile enterprise, Workplace of the Future and other emerging technologies. The practice advises more than $20bn worth of Digital & Technology spend every year - over the last 20 years, we have advised more than 80 of the Fortune 100 on about $450bn spend. Our focus lies in strategy implementation and sourcing of technology platforms and services. As Chief Strategy Officer in ISG's Executive Board, Prashant designs and steers ISG’s strategic initiatives aimed at growing and augmenting our position in the market. In addition to his work at ISG, Prashant also speaks at events and conferences on digital transformation, cloud transformation, and sourcing of technology.
Prashant offers ISG's clients extensive knowledge and insights gained from industry experience with clients, service providers, and the advisory business. He has led many large, transformational sourcing initiatives. These initiatives range from the Autonomous Driving programs of several OEMs to enterprise-grade Digital Thread programs in F50 Manufacturing firms. Prashant is the go-to Partner in the firm for clients seeking innovation through partners. He has led multiple engagements where he introduced agility and flexibility into a broad strategy to achieve significant cost savings, improve relationships, and accelerate innovation.
His international career spans multiple years across the Americas and Europe. He formed and led ISG's European practice for Digital Consulting and Sourcing. He ran Accenture's Big Deal team for Applications Sourcing in DACH - spanning Fortune 100 clients across many industries including Manufacturing, Retail, Pharma, Healthcare, Energy, and Banking. He has advised multiple large conglomerates in Europe in their multi-year IT transformation programs. Prashant also has extensive international experience, working in many countries across northern Europe, Singapore, Malaysia, and India.”
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Edge computing has a lot to offer enterprises in terms of cost savings, increased efficiency, and all manner of other positive benefits that Justin Boitano is excited about. As the VP of EGX at NVIDIA, he and his team help enterprises drive incredible efficiencies, training models, and implementing a strategy that includes a low cost time to value. Tune in for some practical examples and case studies of what edge computing can really do for the future of technology.
Tune in to learn: * How NVIDIA is unlocking more powerful computing at the edge. (02:15 ) * How does computing at the edge actually help companies scale? (05:45) * Improving the customer experience through edge computing (12:27) * Fast model training means fast time to value with NVIDIA AI Enterprise (14:49) * Addressing security concerns for edge computing (21:35)
Mentions: * NVIDIA Fleet Command
About the Guest:
BIO: Justin leads the scale-out enterprise accelerated data center business at NVIDIA. Previously, he was vice president of marketing and business development at Frame, a multi-cloud app delivery service (acquired by Nutanix) and was general manager of NVIDIA’s enterprise virtualization and cloud business. Justin draws on his 19+ years of business leadership, a B.S. in computer science, and an MBA to identify high-value opportunities to help enterprises unlock previously unrealized productivity gains with NVIDIA GPU acceleration from AI to VDI.
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Just visit Salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Everybody loves saving time and money, which are natural results of automation. Despite this truth, there can often be fear around automation and it taking jobs away. Today our return guest, automation expert, and CIO of Autodesk, Prakash Kota, gives us a true understanding of what automation is unlocking for an improved customer experience across the spectrum of product innovation. From increasing business efficiency, to increasing sustainability around product development, automation is paving the way for a better tomorrow.
Tune in to learn: * How has the evolution of Autodesk been driven by automation? (04:06) * Why is it so important to be selective about what you automate? (12:46) * What kind of culture fosters a citizen-development mindset? (14:46) * How does Autodesk use Salesforce to provide the best customer experience? (21:18) * Automation brings sustainability benefits, especially with physical product creation (25:41) * Finding the balance between Independence & Innovation and Commonality (35:31)
Mentions: * Innovation at Autodesk, with CIO Prakash Kota - First episode of IT Visionaries
About the Guest:
Autodesk CIO Prakash Kota is responsible for the company's global infrastructure, enterprise operations, and workforce collaboration and productivity services. Millions of Autodesk customers around the world depend on Autodesk products for their business livelihood. Kota’s team ensures they have access to their products and entitlements in a reliable, resilient, and highly available environment. He holds a master’s degree in computer science from Oklahoma State University and a bachelor’s degree in electronics and communication from the University of Madras in Chennai, India.
Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don’t want you to miss out on the world’s largest software conference (with a healthy dose of magic), so log in to https://www.salesforce.com/plus for more automation-focused sessions.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
From telephone lines to the cloud, the human impulse to connect has long been a powerful driver of innovation. But how is the rapid advancement of automation technology changing the way we communicate? Continuing our “Automation” series, we welcome Savinay Berry, EVP of Product and Engineering at the cloud communications provider Vonage. Tune in to hear eye-opening insights from an industry leader who’s at the cutting edge of communications technology.
Tune in to learn: * A brief history of Vonage (01:18) * Automation advancing communications at Vonage (07:03) * What is Vonage’s automation philosophy? (09:50) * How has the evolution of language impacted Vonage? (13:02) * How fast do they implement updates? (18:48) * How do you work at the speed and acceleration of innovation in communications? (23:55) * What will customer service look like in five years? (33:12)
About the Guest:
BIO: ““Leading with an entrepreneur mindset in the enterprise world. Hands-on product, engineering and business leader with an ability to dive into the minutest details to understand and delight the customer while also being able to zoom out to a high level to create, influence and drive the vision, strategy and execution of a product mix.”
Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don’t want you to miss out on the world’s largest software conference (with a healthy dose of magic), so log in to https://www.salesforce.com/plus for more automation-focused sessions.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Are the antiquated systems at your business holding it back from its full potential? Today’s the day to automate! On this episode, we kick off our “Automation” series with guests John Kucera, SVP of Product Management at Salesforce, and Matt McLarty, Global Field CTO & VP of the Digital Transformation Office at Salesforce’s integration platform MuleSoft. John and Matt join us to discuss how system automation is rapidly changing how businesses operate, and which arenas outside of the tech industry would most benefit from an automation overhaul.
Tune in to learn: * The trajectory of the automation market (04:28) * What is preventing some businesses from fully embracing automation (19:50) * About innovations that have the potential to accelerate automation (24:00) * About areas that could benefit from more automation integration (34:30)
Mentions: * Einstein Next Best Action (Salesforce platform feature) * Forbes Technology Council
About the Guests:
“John Kucera is Senior Vice President of Product Management for SalesForce Flow… Family of Automation. . He is responsible for Einstein Chatbots, Flow, and Einstein Next Best Action. John also drives the Einstein Automate vision across the Salesforce Platform, MuleSoft, and Salesforce Industries, enabling end-to-end automation, integrated across any system. John earned his BS in Electrical Engineering at Northwestern University and his MBA in Business at Stanford Graduate School of Business. Connect with John on Twitter, @NotHackedJK or Linkedin, John Kucera.”
“Matt McLarty (@mattmclartybc) leads API Strategy for MuleSoft, a Salesforce company. He works closely with organizations to design and implement innovative, enterprise-grade API and microservices solutions. An experienced software architect, Matt has worked extensively in the field of integration and real-time transaction processing for software vendors and clients alike.”
Our Automation Series is brought to you by Salesforce Platform and Dreamforce 2022! We don’t want you to miss out on the world’s largest software conference (with a healthy dose of magic), so log in to salesforce.com/plus for more automation-focused sessions.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
The constant need to re-share your health history with each new healthcare provider you encounter is frustrating and, unfortunately, all too common. It leads to wasted time, inaccuracies, and lost opportunities. Finding a way to improve archaic hospital and physician healthcare record systems takes someone who’s been on the other side — in the physician’s shoes. Rimidi, a clinical management platform software company, offers a solution that brings physicians’ perspectives to bear. Tune in to hear Lucienne Ide, the Founder and CEO of Rimidi, as she shares her indirect route to entrepreneurship and the wealth of unique perspectives and experiences she’s gained along the way.
Tune in to learn: * About Lucienne’s winding career: From the NSA to investing, academia, healthcare, and finally entrepreneurship (03:47) * About the great potential for improvement in diabetes care (12:29) * A use case for how Rimidi is bringing change (18:28) * About weighing social determinants and other healthcare factors (26:14)
About the Guest:
BIO: “Lucienne M. Ide ‘97 is a physician, scientist, and entrepreneur who is CEO of Rimidi, an IT company she founded in 2012 to address the challenging health and cost implications of common chronic diseases like diabetes. After earning a BA in physics from Middlebury College, Ide worked for the National Security Agency, Raytheon Systems, and Monarch Capital Partners. With a desire to shift her focus to health, Ide enrolled in the joint MD/PhD Medical Scientist Training Program at Emory University, which she completed in 2009. Dr. Ide, who lives in Atlanta, cofounded the Diabetes Prevention and Design Team, which is dedicated to reducing the prevalence of diabetes in the greater Atlanta community.”
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Are commonly accepted cybersecurity strategies even helpful? Corey White, Co-Founder and Chief Experience Officer of the cybersecurity-as-a-service company Cyvatar, claims typical techniques don’t truly mitigate security threats. Listen in to learn about Corey’s ideas for an updated cybersecurity strategy and his thoughts on optimizing continuous protection for companies.
Tune in to learn: * About alert fatigue in cybersecurity (08:27) * Corey’s comparison of home security and penetration testing (20:16) * Corey’s thoughts on securing personal devices in SMBs (30:27) * What’s trending in cybersecurity (38:26)
Mentions: * “The 6 Phase Guided Meditation” (by Vishen Lakhiani) * “The Firewall is Dead” (talk by Corey White)
About the Guest:
“Corey White is a proven security industry veteran with more than twenty-five years of success managing security practices and consulting teams. His work encompasses virtually every industry, including government, critical infrastructure, finance, healthcare, and manufacturing. Corey has created Cyvatar.AI to enable vendor partners to deliver reliable, repeatable, and measurable business outcomes to clients. Corey also served as the SVP of Worldwide Consulting and Chief Experience Officer at Cylance as well as the Southwest Director of Consulting for Foundstone & McAfee/Intel Professional Services.”
IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
What drives a company toward winning? Manjula Talreja, SVP and Chief Customer Officer of PagerDuty, shares how the company has evolved into an “operations platform in a digital-first environment” to help businesses create positive experiences for its customers. Tune in to learn from Manjula about how PagerDuty’s “proactive” approach to support customers leads to wins internally and for the companies it serves.
Tune in to learn: * About PagerDuty and what the company does (00:30) * Why driving customer experience is vital for brand loyalty (04:59) * How PagerDuty is saving lives (16:11) * What brought Manjula to PagerDuty (19:39)
About the Guest:
“Results-driven Senior Executive and Board member with over 25 years of successfully transforming, building, and scaling publicly traded businesses. An inclusive leader and intrapreneur with Go-to-Market expertise across industries; served in C-suite roles with a history of driving innovation, digital transformation and growth of B2B and SaaS companies. Thought leader and sought-after speaker on the Customer Experience and Diversity, Equity and Inclusion.”
IT Visionaries is powered by Salesforce Platform and Dreamforce Twenty Twenty-Two. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Content will start rolling at salesforce.com/plus on September 20th.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
On an international scale, is it possible to make hiring, contracting, and paying workers a more smooth and cohesive process? Yaron Lavi, CTO of Deel, claims it’s easier now than ever before with Deel. Also, tune in to hear how Yaron sets up his interview process to make great hires for his teams.
Tune in to learn: * What is Deel and how does the company improve the hiring process (02:04) * How Yaron interviews engineers (13:02) * How “put the customer first,” according to Yaron, is more than business saying for Deel (21:37) * About how customer needs lead to where Deel directs its attention (27:50) * What was the craziest IT problem Yaron’s solved (35:00)
About the Guest:
“• An R&D Executive with a goal-oriented, can-do approach. Highly-experienced in various company sizes from small startups to large enterprises. * Vast experience in building and managing software products and teams of SW specialists, and taking business requirements to beautiful and full-blown applications. * Complete ownership of product SW architecture, from A-Z, and designing aspects of infra, data, backend, and frontend.
Always engaged with positions that require experience, responsibility, technology expertise - all done with great interpersonal skills and a unique managerial approach to bring people to their full potential. * Focused on business orientation and deducing the technologies the company will best benefit from, given to business strategy and roadmap.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Shy of having a crystal ball to predict the future, venture capitalists have to rely on other skills to determine what companies to fund. With a decade of experience, Insight Partners Managing Director Thomas Krane knows how to spot innovative startups that are bringing a significant value-add to the market. Just as importantly, he’s also looking for CEOs that understand the market value and how to make their product profitable. Learn more about the next generation of software VC!
Tune in to learn: * About How Insight Partners has grown in the last decade (08:43) * Where the best innovation are in new startups for security, DevOps, or automation (15:09) * How 10x is the standard improvement rate for NextGen Cybersecurity development (22:06) * What factor is enabling the break-neck speed of tech innovation (28:22) * About Thomas’ career hop from the astronomy lab to venture capital (34:14) * Where Thomas looks to find the next big thing to invest in (39:40)
Mentions: * “The Biggest Mistakes Companies Make With Cybersecurity—and How to Avoid Them” (article in The Wall Street Journal) * Why Your Code is My Code with Sonatype’s Derek Weeks (prior podcast episode of IT Visionaries)
About the Guest:
“Thomas is a Managing Director on the investment team and joined the firm in 2012. His focus areas include cybersecurity, DevOps, IT automation and application software. Thomas also works closely with the Insight IGNITE program, leveraging his experiences on the investment team to drive thought leadership for Insight’s network of Global2000 CIOs, CISOs and technology leaders.
Thomas has spearheaded 30+ new standalone investments for Insight, many of which were opportunities that he sourced during his first few years as an analyst at the firm. Five of his investments have gone on to realize an IPO (Tenable, JFrog, Darktrace, 1stdibs, SentinelOne) and four have had successful strategic exits (Thycotic, Nearpod, Cylance, QASymphony).
Thomas studied Astrophysics at the University of Pennsylvania where he graduated Phi Beta Kappa and earned his Masters degree in four years. Thomas was recognized as a Forbes 30 Under 30 Venture Capitalist in 2019.
Outside of work, Thomas is known as the bass player for acclaimed NYC cover band The Petty Toms, which plays hits from The Beatles to Bruno Mars.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Does current media output alter the way consumers think about information? Dr. David Bray, a Distinguished Fellow at The Stimson Center, explains that the media that people take in does change consumers’ thoughts. Tune in to learn how he suggests future tech can help improve people’s critical thinking skills.
Tune In to Learn: * (07:11) About David’s viewpoint that technology must be seen as a “tool” * (17:44) How to combat polarization * (21:51) About the loss objectivity in news media * (33:40) David’s interest concerning “triangulating” information
Mentions: * "The Social Dilemma" (Film) * Iain M. Banks (Novelist) * David’s report (referenced at 44:50)
About the Guest:
“GLOBAL TECH & DATA EXPERT, FOUNDER/DIRECTOR, STRATEGIC C-SUITE EXECUTIVE, CREATIVE PIONEER, CORPORATE BOARD MEMBER skilled at leading transformative change in novel & turbulent situations requiring new business models and successful strategies to deliver intelligent, reasoned results. Named top "24 Americans Who Are Changing the World" by Business Insider & a Young Global Leader by the World Economic Forum. Led Bioterrorism Preparedness & Response Program’s tech response to 9/11, anthrax, West Nile, SARS, monkeypox, & other outbreaks. Worked in Afghanistan in 2009 to help "think differently" re: military and humanitarian efforts; awarded DOD’s Joint Civilian Service Commendation Award, highest-ranking joint civilian service award under combatant commanders.
Directed (1) teamwork of 600+ interdisciplinary professionals; (2) financial execution of multi-million budgets; (3) White House and UN international activities on transnational threats & disruptive tech. Served as Senior National Intelligence Executive and a non-partisan Advisor to the Department of Defense for multiple years. for bipartisan Commission on the Geopolitical Impacts of New Technologies and Data: www.atlanticcouncil.org/geotechreport which successfully achieved endorsements by two U.S. Senators and two U.S. Reps plus industry endorsement and praise in Europe, Australia, and Asia. Recognized by HMG Strategy as a 2020 global "Executive Who Matters" and by 5th Element as a "Leader Who Cares".
TRANSFORMATIVE LEADER & GLOBAL CHAMPION of positive “change agents” across sectors even in turbulent environments and near-mission impossible situations. Pioneered 1st ever bipartisan Commission reviewing R&D efforts of entire Intelligence Community and its multi-billion $ budget. Received National Intelligence Exceptional Achievement Medal for leadership. Selected as 1 of 2 Senior Executives across entire USG to receive Roger W. Jones Executive Leadership award. Transformed national org’s legacy IT with 207+ systems to award-winning solutions in 1/2 estimated time & 1/6 cost. Award-winning successful strategic CxO, including Armed Forces (AFCEA) Outstanding Achievement Award. Named an Eisenhower Fellow to Taiwan & Australia, also a Marshall Fellow to Europe. Member of multiple Boards of Directors including data, bio, commercial space, disruptive tech & counter-disinfo efforts. Invited to give 2019 UN Keynote on the future of AI & IoT governance.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
The IT world has many talented innovators, but they often work with outdated or overly complex software systems. Kit Colbert, the Chief Technology Officer at VMware, asserts that the virtualization company is helping set the table for these developers to flourish. Tune in to hear Kit explain how the synergistic relationship between VMware and its customers creates an “ecosystem” of innovation.
Mention: * “Top Data Security Trends for 2022” (Salesforce research report)
Tune in to learn: * What VMware does (05:47) * What Kit has seen as effective practices to oversee various technologies (12:43) * What Kit is excited about in the VM industry (24:18) * About Kit’s experience with vMotion (38:45)
About the Guest:
BIO: “I am a passionate technologist and executive who loves solving hard technical problems while bringing new, innovation products to market. I have worn many hats in my career - developer, architect, CTO, and GM. My strengths are in understanding and developing technology and working with people and across teams to get alignment and set direction so that we can execute on delivering product. I frequently engage with customers, press, and analysts in addition to presenting at conference breakouts sessions, panels, and keynotes in order to drive awareness and excitement about what we're doing.
Currently I am VP & CTO, VMware Cloud. But over the past many years, I'm happy to have contributed back to VMware:
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Early technical owner for vMotion and creator of Storage vMotion, foundational technologies for the now $4B+ vSphere business
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Founding team member and early technical lead for (what is now called) vRealize Operations, a $1B+ product line
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CTO for End-User Computing during its acquisition of AirWatch, helping to integrate it and set the vision for what is now Workspace One, a $2B+ business
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Creator and GM for the Cloud-Native Apps BU (now Modern Apps BU / Tanzu portfolio), a strategic response to containers and cloud-native technologies by VMware
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Incubated and helped to get off the ground Project Dimension (now VMware Cloud on Dell EMC), delivering VMware's SDDC-as-a-service to on-premises locations
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Reimagining vSphere via efforts like Project Pacific and Project Monterey to evolve it to support the next generation of applications, as CTO for Cloud Platform”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Is it the concept or the process that truly sets great companies apart from the rest? Borya Shakhnovich, the CEO of the workflow automation company airSlate, suggests that entrepreneurs are better served improving on an imperfect idea rather than trying to create the perfect one. Tune in to hear about the “kaizen” approach that airSlate takes toward innovation.
Tune in to learn: * About airSlate (04:15) * About the “kaizen” approach to building software at airSlate (19:13) * How Borya measures success at airSlate (24:05) * About Borya’s leadership style (28:54)
About the Guest:
BIO: “I am an academic, turned entrepreneur. I now enjoy hacking on Online and Social Media Marketing for a great startup company my good friend and a great entrepreneur Vadim Yasinovsky started : www.PDFfiller.com. Check out PDFfiller for a complete, market-leading solution to going completely paperless: Find, Fill, Store, Sign and Send any PDF form or document from anywhere using any device.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Is telemedicine the future for reproductive healthcare? Carrie SiuButt, CEO of SimpleHealth, suggests that increased virtual reproductive healthcare will enhance traditional approaches to care. Listen in to learn how Carrie’s personal health journey has also guided her career path.
Tune in to learn: * (00:38) SimpleHealth's mission, including using data to offer dynamic healthcare * (16:37) How differing state telehealth regulations are a challenge * (19:45) About the future of telemedicine for reproductive healthcare * (21:37) How to build the right team for success
Mentions: * “Blink: The Power of Thinking Without Thinking” by Malcolm Gladwell
About the Guest:
BIO (SimpleHealth Website): “Carrie SiuButt leads SimpleHealth with a patient and people mindset. Carrie has spent her career in strategy and finance in some of the world's most exciting brands. As a Black and Chinese disabled woman, she is intimately aware of the perils of our healthcare system, and is dedicated to improving healthcare access in America.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Even if everyone could easily develop their own applications, would that really be a good thing? Mike Fitzmaurice, Chief Evangelist & VP-North America of WEBCON, points out that low-code solutions, like those offered by WEBCON, work well in experienced hands. Tune in to hear Mike’s myth-busting takes on low-code and no-code solutions and what he sees as the realistic promise of these sorts of development tools.
Tune in to learn: * The distinction between low-code and no-code tools (05:40) * Why Mike believes ‘citizen development” needs guardrails (09:24) * How low-code tools help developers move more quickly (14:01) * How companies can use low-code tools successfully (30:33)
Mentions: * "WEBCON 2022 Predictions: The year of low-code and development shakeups" (VMblog.com article, written by Fitzmaurice) * "4 Common Reasons Low-Code projects Fail" (InformationWeek article by Fitzmaurice) * “Seven Trends Reshaping IT” (Salesforce report)
About the Guest:
BIO: “Responsible for developing WEBCON’s North American presence, evangelizing its Business Process Suite, and advocating overall best practices in workflow and business process automation, digital transformation, and citizen-assisted development. Fathered SharePoint evangelism at Microsoft, and was a critical part of growing it from an internal startup to an enterprise mainstay. Frequent and sought-after speaker at industry conferences, webinars, and symposia. Key force multiplier for others' work in marketing, competitive sales, partner relations, and engineering.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
The increasing complexity of software systems has made it challenging for service providers to maximize efficiency and reduce technical debt. Marcin Kurc, the Co-founder and CEO of Nobl9, claims that these companies can find help in the burgeoning market of SLOs (service-level objectives). Tune in to hear the software innovator explain why SLOs are saving service providers precious resources and helping them maintain customer satisfaction.
Definitions:
five 9s: “The five-9s term indicates how many ‘9’s there are in the uptime calculation. For example, saying something is up (and available) 99.99% of the time would be four nines. Five nines mean something is available 99.999% of the time or it only has downtime of 5.26 minutes per year.” (404 Tech Support article by Jason, 05/10/2012)
SLA (service-level agreement): “A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.” (CIO Article by Stephanie Overby and Lynn Greiner and Lauren Gibbons Paul, 07/05/17)
SLO (service-level objective): “Within service-level agreements (SLAs), SLOs are the objectives that must be achieved — for each service activity, function and process — to provide the best opportunity for service recipient success.” (Gartner glossary)
SRE (site reliability engineering): “SRE leverages operations data and software engineering to automate IT operations tasks, and to accelerate software delivery while minimizing IT risk.” (IBM Cloud Education, 11/12/20)
Tune in to learn: * About Nobl9 and how it was founded (04:23) * About service-level objectives (SLOs) (06:33) * What the market demand is for SLOs (23:47) * Marcin’s advice for startup founders (33:42)
About the Guest:
BIO: “CEO @nobl9inc - Driven by self-motion achieving peak performance, penetrate competitive markets, & exceeding aggressive business objectives.”
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The rapid advancements in camera and data storage technologies serve humanity more than simply feeding us our favorite entertainment in higher definition. To wrap up our communications series, Fredrik Nilsson, VP of the Americas for Axis Communications, stops by the show to illustrate a multitude of ways the company’s software and cameras are making the world a safer place. From detecting fires to locating the perpetrators of crimes, Axis’ technology brings their customers a greater degree of speed and precision while cutting costs.Tune in for Fredrik's explanation about how automation is enhancing the future of security.
Tune in to learn: * About the tech behind network security on IP-based cameras (08:04) * How Axis cameras can prevent forest fires (15:22) * How evolving technology is driving security costs down (25:44) * How automation at Axis is reducing costs in the security industry (35:00)
Mention: * "Surveillance Cameras Help in Stamping Out Wildfires"
About the Guest:
BIO: Bio from LinkedIn: “As a passionate believer in innovation, I’ve dedicated my career to shifting the surveillance industry from traditional analog closed-circuit television to network video through my work. In that relatively short timeframe since the first network camera, technology has caused a profound shift in the way the market operates, and the value we can provide to our customers. An expanding internet and the adoption of cloud-based solutions have allowed technology to permeate every facet of our lives, creating a growing opportunity for both security and business applications.
A 20-year Axis Communications veteran, I have undertaken various roles in both Sweden and the United States. I am currently the vice president of the Americas, overseeing the company’s operations in North and South America and serving on the global management team.
As an active participant in and promoter of industry associations, I think it’s important to continue to push the industry to innovate and share best practices with our partners and end users. In 2016, I was honored to receive the prestigious George R. Lippert Memorial Award, which is presented to individuals for their long-term service to SIA and the security industry, the impact of their efforts on behalf of SIA and the industry, as well as their integrity, leadership, and diplomacy in industry dealings. I was also inducted into the Security Hall of Fame in 2017.
I am also the author of the book, “Intelligent Network Video,” published by CRC Press, which is now available in its second edition. It is a comprehensive reference for anyone involved in developing, implementing, and maintaining the growing complex technological landscape of surveillance systems. The book is currently being used for training from several industry associations.
I received a master’s degree in electrical engineering from Lund Institute of Technology, as well as postgraduate studies in economics.”
This episode is a special part of our technology in communications series. Check out our episodes with: Phenix Real Time Solutions https://youtu.be/c0-97798P4U Comcast https://www.youtube.com/watch?v=f6Judy2YqtE Zayo Group https://youtu.be/Vu080hl_CmQ Axis Communications https://youtu.be/CuyfwpQjOsI
IT Visionaries is powered by Salesforce Platform. If this episode makes you want to go deeper into the data security world, check out Salesforce.com/datasecurity and download the IT Guide to Data Security and Governance to learn how to protect your customer data with Salesforce Security Portfolio.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Think for a minute about the millions of photos, messages, and videos flying around the world every second. Behind all of that data lies a company like Zayo Group, which provides communications infrastructure. At the helm of reducing latency, securing data, and driving innovation is EVP and CIO, Ginna Raahauge. Tune in as she brings her 28 years of experience as a CIO and CTO to this insightful conversation.
Tune in to learn: * What is on the horizon for low latency data-center connectivity (04:41) * What CIOs really want (08:47) * How to adapt to increasing consumption and demand (20:34) * How Ginna continues to drive innovation at Zayo (21:32) * How to powering digital twin experiences and how to growing demand in multiple verticles (29:25) * The unplanned evolution of Ginna’s career in tech (34:32)
Mentions: * Marketing Trends Podcast Episode with Zayo Group’s SVP & CMO Kimberly Storin: Using ABM as a Driver for Business Growth
About the Guest:
BIO: Ginna Raahauge is Chief Information Officer at Zayo. In this role, she oversees IT operations, provides strategic direction for the company’s enterprise systems, and delivers IT solutions to drive operational excellence and innovation.
Ginna brings more than 28 years of experience as a CIO and Chief Technology Officer (CTO) for global organizations from pre-IPO to Fortune 100 companies. Prior to Zayo, she served as an executive in solution and sales engineering for Amazon Web Services (AWS), leading teams who work with start-ups to enterprises, covering everything from infrastructure to application development. She previously served as CTO and SVP of strategy, architecture, and mergers, and acquisitions for Catholic Health Initiatives.
Ginna currently serves as a technology advisory board member for Greylock Partners. She previously served on the advisory board of Sutter Hill Ventures and as a board member for Great Minds in STEM, a non-profit whose mission was to ensure the success of the science, technology, and engineering workforce of the future.
Ginna is a co-founder of an angel investment firm, specializing in bringing capital to demographics that have historically been ignored.
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
In the communications world, it doesn't get much bigger than Comcast. With three massive arms of the business, including NBC Universal, Comcast Cable, and Sky, Comcast touches millions of customers every day. As Comcast's EVP, CTO, and CIO, Rick Rioboli is responsible for providing excellent customer service, innovating future technologies, and curating the next generation of technical professionals. Learn more about his servant leadership style and the aggressive way Comcast is training current and future technologists that keep Comcast on the cutting edge of all they do.
Also, check out the rest of our communications series featuring companies covering a broad spectrum of connectivity, latency, networking, and surveillance with leaders from Zayo, Phenix Real Time Solutions, and Axis Communications.
Tune in to learn: * How Comcast is shifting from using AI on products to also on the business end (10:27) * About Comcast’s 10G service (12:59) * How the future of customer service is personalized and proactive (19:00) * About the flywheel of good company culture (24:33) * How to develop world-class tech talent (27:36) * What’s one of the craziest IT problems Rick has ever solved (39:07)
Mentions: * "Raising the Stakes at Comcast with CIO Rick Rioboli"
(First episode of IT Visionaries) * Comcast 10G * Comcast Grows to Code
About the Guest:
BIO: Rick Rioboli serves as Executive Vice President, Chief Technology and Information Officer of Comcast Cable. Rick leads the technology, systems, and tools organization responsible for the residential and commercial business customer lifecycles, enterprise services, data services and cloud services team, as well as employee-facing functions such as human resources, finance, and workplace information technology. Rick’s team also develops and operates the platforms and services that support Comcast’s entertainment and connected living products, leads the technology strategy and execution of Comcast’s customer experience, and drives digital transformation in billing, identity, data strategies and privacy features.
Rick has over 20 years of experience leading product and engineering teams focused on bringing innovative, customer-facing products and technologies to market. His teams have been awarded two Technology and Engineering Emmys as recognition for the impact of their work on television engineering: Video Personal Recommendations on the X1 platform (2015) and the Voice Remote on the X1 platform (2017).
Rick received his Bachelors in Electrical Engineering from Penn State University and his Masters in Computer Engineering from Villanova University.
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
What is more annoying than watching the big game, texting your friends about it, and then realizing they’re ahead of you by 30 seconds? More than just being annoying, latency actually prevents certain business transactions, like remote-betting or live virtual voting, from occurring. As an avid sports fan and former NHL Board of Governors member Roy Reichbach, CEO of Phenix Real Time Solutions, immediately saw the massive potential for this company. Learn more about how the future for Phenix includes unlocking incredible experiences in the metaverse, as wild as you can imagine, including dancing on stage with Kanye.
This is a special part of our Communications Series on #ITVisionaries. Tune in to learn more in this series about the frontier of connectivity, streaming, and communications from experts and executives at companies including Comcast, Zayo, and Axis Communications!
Tune in to learn: * How Phenix is solving latency issues in video streaming (04:45) * What re-analyzing and seeking to improve WebRTC looked like (09:23) * How Phenix is built to handle the wide range of video quality, up to 16K (14:02 ) * How Roy became involved with Phenix (24:29) * That Phenix has the speed to be able to run real-time virtual auctions with in-person bidders (29:24) * How Phenix is keeping up with the aggressive pace of innovation (32:56)
About the Guest:
BIO: Roy Reichbach is the CEO of Phenix, the world leader in the synchronous delivery of video in real time and at scale. Prior to joining Phenix, Roy was the President and CEO, and served on the Board of Directors, of NeuLion, Inc., a leading end to end streaming video platform. In that role, Roy engineered NeuLion's global expansion and led the team that negotiated and closed the sale of NeuLion to Endeavor, a leader in the creation and monetization of content. Prior to being elevated to CEO, Roy served as NeuLion's General Counsel.
Roy started his career as a trial lawyer in New York, then moved on to manage litigation as VP-Legal at Computer Associates International, Inc., before joining the New York Islanders as General Counsel and representing the Islanders on the National Hockey League's Board of Governors.
IT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Description:
Hyper-scale security detection and response master Dave “Merk” Merkel, the Co-founder and CEO of Expel, is a self-proclaimed “security-nerd.” Merk explains that staying ahead of the hackers and ransomware requires a multi-pronged strategy, including an informed C-suite, intelligent technologists, and excellent tech. Tune in to learn from Merk how every password and multi-factor authentication (MFA) matters and helps to keep you and your information safe from attackers.
Tune in to learn: * More about the accessible boogieman: Ransomware (06:43) * Merk’s thoughts on Security Report findings (11:30) * How you help people to utilize the security measures already in place (15:43) * Why there is hope; it’s not all doom and gloom in the security industry (23:09) * Why all leadership in the C-suite needs to understand what good security looks like (25:22)
Mentions: * Top Data Security Trends for 2022
About the Guest:
BIO: “Dave Merkel is a seasoned information technology and business executive with 20+ years of experience in all aspects of information security; successful software startup experience.
Bootstrapped an enterprise software business from the ground up, bringing a new security product to market. Established new business lines, including a managed service offering. Responsible for continued growth of the business and establishing new and innovative product offerings.
Formerly responsible for multi-divisional security programs including policy formulation, enterprise-wide incident response, and security infrastructure. Background includes hands-on experience, from forensic investigation to incident response and security assurance. Prior experience as a Federal Law Enforcement Agent specializing in computer crime and digital forensics.
Specialties: Infrastructure security technologies, public key infrastructure, security policy and regulation, IT organization leadership, incident response, security assurance, computer crime investigation, engineering executive, sales and marketing in a start-up environment”
IT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app for one of California's largest non-profits, Pacific Clinics. Check this out. https://www.salesforce.com/resources/videos/legends-of-low-code/
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Our special Financial Week coverage continues with Nationwide CTO Jim Fowler. We’re bringing this episode back from 2020 because it’s chocked full of powerful insights and wisdom that are still true today. Jim helps us understand the true meaning of “digital transformation” and just as importantly, understand the necessity of transforming company culture to be more unified and thereby impactful. Enjoy!
Tune in to learn: * Why taking the jobs that no one else wants will propel your career. (01:02) * The scope of work for the CTO at Nationwide (06:05) * Why Digital Transformation is the most overused and most misunderstood term in the industry. (09:28) * How Nationwide thinks about dividing the work between AI and their employees. (25:10) * How we’re going to handle the masses of data now being collected (37:30) * What is YearUp and how is it helping? (40:42)
Mentions: * + Career Advice for My Younger Selt - By Jim Fowler + From West Point to the C-Suite of Johnson & Johnson With CISO Marene Allison + YearUp NonProfit * Open Tech Jobs at Nationwide
About the Guest:
BIO: Jim Fowler is Executive Vice President and Chief Technology Officer of Nationwide. In this role, he is responsible for the company’s technology strategy, IT capabilities, and business transformation programs.
Prior to joining Nationwide in 2018, Jim was Chief Information Officer for General Electric, where he led the company’s global information technology strategy, services, operations and internal digital transformation program. Prior to his 18-year career at GE, he held IT roles with NCR and Accenture.
Jim holds a bachelor of science degree in management information systems and marketing from Miami University and a master of business administration degree from Xavier University. He is also a certified Six Sigma Black Belt.
Jim serves as a national board member for YearUp, on the business school advisory board at Miami University, on the Columbus State Community College board of trustees and on the Columbus Collaboratory board of managers. He is well recognized for his results-oriented leadership style and his ability to drive innovation—and was recently recognized by Forbes with the CIO Innovation Award.
IT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app. Check this out...
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Upleveling the customer experience is a primary focus for legacy financial company, Prudential Financial. Stacey Goodman, EVP, and CIO at Prudential Financial describes what digital transformation looks like at a company with 145 years of history. She explains how her strategy for tech innovation is wed to what customers desire and delves into Prudential’s new way of thinking about team building and innovation. Enjoy this episode!
Tune in to learn: * About the opportunity Goodman seized by joining Prudential (08:27) * What Goodman is excited about bringing to the business (15:40) * Challenges and roadblocks Prudential is constantly overcoming (20:48) * Attracting and retaining talent (23:05)
Mentions: * Who’s Your Rock
About the Guest:
BIO: Stacey Goodman is executive vice president and chief information officer of Prudential Financial. In this role, she oversees information technology, including cybersecurity, across Prudential’s locations worldwide to deliver added value for customers, employees and shareholders through the optimal use of data, information, and digital and technology platforms.
Goodman joined Prudential in July 2019 with over 25 years of experience leveraging technology to create competitive advantage and business success for leading financial institutions.
Previously, Goodman served as the chief information officer at Freddie Mac, responsible for the technology division, and served on the Senior Operating Committee. Prior to that, she was executive vice president and chief information and operations officer for CIT, where she was a member of the Executive Management Committee and led technology and operations globally. During her time at CIT, Goodman revitalized and modernized core platforms to support business growth, productivity, mobility and regulatory goals. CIT was recognized by CIO Magazine with a Top 100 award in 2016 for the technology transformation under her leadership.
Prior to CIT, Goodman was the divisional chief information officer of Global Technology and Operations at Bank of America, where she built and led the enterprise development and operations team through transformation in response to sweeping regulatory changes, supporting both control functions and business units including risk, compliance, treasury, investments, legal and audit. She also held global leadership positions at UBS and PaineWebber and started her career at Salomon Brothers.
Goodman is known for her business acumen, strategic perspective, operational execution, collaborative leadership style and her appetite for taking on new challenges. She received her B.A. from Syracuse University and earned her Six Sigma certification in 2007. She has served on the U.S. Treasury’s Office of Financial Research’s advisory committee.
IT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app. Check this out...
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Will practicing for an interview increase the chance of success for software engineer candidates? Mohit “Mo” Bhende, Co-Founder and CEO of Karat, suggests that allowing candidates to redo their interviews and providing feedback leads to higher success rates. Listen in to learn how Mo’s background as an executive at Microsoft led him to create a more effective interviewing process and how Karat is working with Serena Williams to help more Black software engineers break into the industry through its Brilliant Black Minds program.
Tune in to learn: * The purpose of Karat and its Interviewing Cloud (05:38) * Why Karat offers redos for every candidate’s interview (08:38) * How the use of data can improve engineering hiring, including supporting Black candidates (17:30) * What Karat has discovered to make the interview process more effective (32:54)
Mention: * Karat’s Brilliant Black Minds program
About the Guest:
BIO (from LinkedIn): “I co-founded Karat to unlock opportunity. Karat created the world’s first Interviewing Cloud to solve the multi-decade global shortage of software engineers. The Interviewing Cloud is an always-on, scalable, and consistent human + technology solution for conducting predictive, fair, and enjoyable technical interviews 24/7. Karat’s global network of Interview Engineers, unparalleled market intelligence, and purpose-built interviewing infrastructure opens the pipeline for engineering talent, limits pedigree bias, and provides access for underrepresented candidates. The fastest growing and largest enterprises such as Roblox, American Express, Intuit, Compass, and Wayfair trust Karat to expand hiring capacity, unlock developer time, and raise engineering quality so they can innovate and grow.”
IT Visionaries is brought to you by Salesforce Platform. Did you know, streaming now on Salesforce+ you can watch “Legends of Low Code”? In this series three teams of Trailblazers race to build the best low-code app.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Can AI truly make the world a better place? Mike Betzer, Hypergiant's CEO, shares how Hypergiant uses AI to shore up vital infrastructure, support the US military, and more. Learn more about how the software company will sometimes create hardware solutions to show the good that AI can do.
Tune in to learn: * (07:27) Hypergiant’s process for solving problems with AI * (11:45) About the need to invest in infrastructure * (13:10) How AI can help important decisions be made in real time * (15:41) How AI can be used to offset the impact of carbon * (20:12) How Hypergiant will create hardware/AI solutions to show what can be done
About the Guest:
BIO: Mike Betzer: “Runs the Hypergiant business and has a history in building, scaling and selling software companies. Believes deeply in servant leadership and that companies live or die by their culture. Wonders what Old 300 BBQ would taste like if served on the space station.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
What key factors make the tech products you use great? SC Moatti, Founder of Products That Count and Managing Partner at Mighty Capital, offers a wealth of knowledge from her experiences in the VC and tech worlds about creating fantastic products. She also shares that understanding function, design, and how to be a great leader are all a part of making an outstanding Chief Product Officer.
Tune in to learn: * Three measures to define what makes a great product (12:09) * The characteristics of a great Chief Product Officer (17:22) * The skills it takes to be a Chief Product Officer (21:34) * A framework for thinking about how to create good products (32:05) * How much should product development prioritize function over form (37:21) * More about SC’s personal life, including musical talents, and advice for her younger self (43:53)
Mentions: * "Mobilized" by SC Moatti * “The Growth Mindset”
About the Guest:
BiO: “SC Moatti is the Founding Managing Partner of Mighty Capital, a Silicon Valley venture capital firm; the Founding CEO of Products That Count, the most influential product acceleration platform (reaching >300,000 product managers); and a lecturer at Stanford and Columbia Universities. Prior, SC built products that billions of people use at Facebook and Nokia. Andrew Chen, General Partner at Andreessen Horowitz, called SC “a genius at making products people love.” SC serves on the boards of public and private companies, earned a master’s in electrical engineering and a Stanford MBA, and is a Kauffman Fellow.”
IT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Do people really need to be very educated about crypto? Dan O’Prey, CPO of Crypto at Bakkt, suggests that crypto education is less important than creating beneficial products that are easy to use. Listen in for more insights concerning the blockchain and crypto arenas.
Tune in to learn: * What Bakkt provides (04:39) * How Bakkt helps people get involved with crypto (11:46) * The benefits of Bitcoin and the blockchain (25:56) * How banks are now leaning into crypto (34:17)
About the Guest:
BIO:
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IT Visionaries is brought to you by The Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.