Inspiring Questco: Recent Episodes

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Join us for a wide-ranging, informative conversation with Strategic Sales Director Shawna Smith!

Shawna shares some great perspective with us as we discuss topics including:

• Key behaviors, mindset and tactics when building a department from scratch

• Ways in which Shawna nurtures and develops her exceptional team

• The type of professional that makes a great Questco teammate

• Reasons why she finds Questco's value proposition so resonant for our right-fit clients

For more information about Questco, please visit us at https://questco.net/

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Join us for an inspiring conversation with Colorado-based Human Resources Consultant Patsy Montoya!

Patsy shares some great perspective with us as we discuss topics including:

• How Patsy builds trust with clients as she helps them work through their thorniest issues and largest opportunities

• Ways in which Patsy's broad skill set - from hospitality leadership to managing complexity as a Microsoft consultant - benefits our clients

• The ways in which Questco "feels like home"

• Patsy's wide interests (from family to fitness, math to surfing!) and how they bring joy outside the workplace

For more information about Questco, please visit us at https://questco.net/

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Today's conversation has twice the impact as we sit down with two of Questco's leaders... Jamara Bates (our Director of Benefits Brokerage) and Amanda Harper (our Director of Benefits Administration and Compliance)!

For more information about Questco, please visit us at https://questco.net/

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Join us for a thoughtful conversation with Benefits Account Manager Kim Butcher!

For more information about Questco, please visit us at https://questco.net/

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Join us for an unforgettable conversation with Colorado-based Client Success Manager Searra Silverberg!

Searra is powerful, perceptive and persuasive as we discuss topics including:

• The value of the CSM role in the context of our fast-growing Colorado Service Center

• How a competitive spirit (as an internationally-recognized athlete) better enables Searra to thrive in a role defined by team-oriented cooperation

• Ways in which Searra builds trust with our clients

• How, as a part of a successful organization acquired by Questco, Searra's perception of our company has evolved over time

For more information about Questco, please visit us at https://questco.net/

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Today, we go deep with Angela Casteel, Questco's Director of Profitability and Analytics!

This is a great conversation with one of our most versatile executives.  Join us as we discuss...

• How Angela and her team serve our Sales Growth organization, our current clients, and numerous stakeholders both within and outside of Questco

• Ways to develop a mindset that enables difficult, pricing-oriented conversations with empathy and leadership

• Why she enjoys working with the sales team , and how she leverages her 20+ years of experience to the benefit of our organization

For more information about Questco, please visit us at https://questco.net/

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Join us for an insightful conversation with Senior Business Development Manager Grant Garrison!  Grant is smart and insightful as we cover some topics that include:

• What's required for a successful sales career with Questco?

• How does our organization thrive as the expectations of our clients and prospects continue to rise?

• What are some keys to maintain motivation throughout the year?

• Advice for those seeking a career in a complex sales role

• How is a demanding career best supported with a rich life outside of work?

For more information about Questco, please visit us at https://questco.net/

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Join us as we cover a lot of ground with Senior Sales Engineer Amy Cowan!

Amy shares some great insights, including:

• How her specific skills as a Sales Engineer help broaden to exceptional, multilayered discussions with our prospects

• Ways in which technology - and technology expertise - have become central to the Questco conversation in recent years

• The extent to which Questco has evolved so that we are equipped to meet and exceed client expectations

• How Amy's passion for travel has enriched her life and career

For more information about Questco, please visit us at https://questco.net/

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Join us for a lively, insight-packed conversation with HR Consultant Elia Hagen!

Elia brings decades of experience to our talk, and some great perspectives were revealed about:

• How Elia's powerful skill set and personal advocacy yield amazing results for our clients

• The value of complex problem-solving in a people-first environment

• Elia's emphasis on developing a deep understanding of not only our client organizations, but also the people that power them

• A unique take on Questco's growth over the past few years

For more information about Questco, please visit us at https://questco.net/

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We had a fascinating, fast-paced conversation with Melinda Northup, one of the standouts of Questco's Arizona Service Center.  Among the topics we covered are:

• How Melinda transcends the her job description to deliver exceptional value to our clients

• The experience of her company being acquired by Questco, and how both sides stayed true to their promises

• Ways in which Melinda's varied rich background helps her clients and our company

• Why we earn such high client satisfaction results from our Arizona clients

For more information about Questco, please visit us at https://questco.net/

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Join us for a deep dive with Senior Payroll Specialist Beth Becker!

For more information about Questco, please visit us at https://questco.net/

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Trezlynn Eldridge is a long-tenured, much-beloved member of our Questco team currently serving as a Payroll Manager.  Join us as Trezlynn discusses:

• How her current role as Payroll Manager serves not only her department, but also others across the organization

• Ways in which we use skill and creativity to solve challenging issues on behalf of our clients

• Lessons learned moving from an individual contributor to a leadership role

• Her career journey, both before and within Questco

• Questco's development over the years

• How the remote workplace has helped the Questco organization...and how it challenges us to maintain our great culture

Trezlynn is also fearless and inspirational in sharing her struggles with infertility, as she discusses how Questco's support of her has made a profound difference to her family.  This episode commemorates National Infertility Awareness Week.  To learn more about this worthwhile effort - and RESOLVE: The National Infertility Association - please visit https://infertilityawareness.org/

For more information about Questco, please visit us at https://questco.net/

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Enjoy our first conversation with TWO teammates as we talk with Senior Payroll Specialist Gina Sandford and Benefits Analyst Ashlee Spencer!

For more information about Questco, please visit us at https://questco.net/

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A great conversation with Arizona-based Client Success Manager Lori Prince, with emphasis on the following topics:

• The nature and variety of the CSM role, and how we keep our promises to our clients

• The importance of serving as a connector within the company, for the benefit of our clients

• How professional certifications help our clients every day

For more information about Questco, please visit us at https://questco.net/

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It was such a pleasure to spend some time with Mallory Glessner, Questco's Director of Continuous Improvement.   We went well beyond Mallory's Six Sigma Black Belt to explore...

• Mallory's growth mindset, and how that has led to personal and professional success

• How she has thrived building relationships across departments

• Keys to building trust and deepening workplace relationships

• What it means to have a deep focus on client experience

• What Mallory has learned - and achieved - through her exceptional presence on social media

For more information about Questco, please visit us at https://questco.net/

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We are thrilled to honor Benefits Consultant Kenya Boatright! Kenya and Jason cover a lot of ground in a short time, including:

• How the Benefits Consultant role helps our clients and their people

• The many ways that Kenya fosters a sense of connectedness among the Questco team, our clients, and the individuals we serve

• A fascinating look at Kenya's strong, multifaceted background....and how that helps our clients thrive

• A discussion of Kenya's book - The No Factor: Navigating Life's No to Authenticate the Power of Your Yes

For more information about Questco, please visit us at https://questco.net/

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Join us for our inaugural episode as we celebrate the one-of-a-kind Emily Duncan, Questco's Director of Client Administration!  Emily and Jason go deep as we explore:

• Emily's role at Questco, and her success at building her exceptional team that supports our clients and their people

• Emily's long, storied history within the Questco organization

• Emily's perspective about Questco's history...and why she is so excited about our shared future

• A glimpse into the personal side of this top performer

There's plenty of wit and wisdom in this episode.  For more information about Questco, please visit us at https://questco.net/