Protect your money with FSCS: Recent Episodes
FSCS
Welcome to the podcast from the Financial Services Compensation Scheme. Never heard of us? Don’t worry – we’re here to help you understand who we are and how we can protect your money. Whatever your level of financial knowledge – whether it’s quite basic or if you’re a bit of an expert – the fantastic FSCS team is here to explain our protection so you can feel confident your money is safe.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Join Maria and Helen to find out what information to prepare before you submit your claim to FSCS. Knowing what to expect and what to prepare will help to make your claim application as smooth and straightforward as possible.
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FSCS was set up by the government, but we’re independent and are funded by the financial services industry. Join Amy and Jess as they explain what our annual levy is, how it funds the compensation we pay, and how we try to reduce it through our recoveries work.
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Join host Nigel and Claims Specialist Caroline to learn about one of the lesser-known – but by no means less important – areas of our protection: mortgage advice and mortgage endowment claims.
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“Most of us believe we’d never fall victim to a fraud or scam, but actually, it could happen to anyone.” In this episode, Gareth and James talk about common scams and fraud we see at FSCS, what you should and shouldn’t expect from us and the ever-evolving threat that scammers pose.
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How often do you check on the insurance, investments and pensions you have? In this episode, Amy and Steve from FSCS talk about why regularly reviewing your financial products and thoroughly reading the small print is so important.
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What do young people think of the retirement of tomorrow? And how can they make sure their retirement dreams are FSCS protected? Join Farah and Irene from FSCS as they chat about some of the insights we’ve gathered around young people and the retirement of the future.
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Did you know that you can nominate a trusted friend or relative to make your compensation claim for you? There are all sorts of reasons you might not want to claim yourself, so asking someone you trust to claim for you can be a great way to come direct to us. Jess and Denise explain the process.
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As the podcast has just celebrated its second birthday, we've been reflecting on some of the highlights so far. In this episode, Jess is joined by Interim CEO Martyn as he shares his choice of clips from the podcast back catalogue.
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We always aim to make it as easy as possible for anyone to claim compensation with us. In this episode, Gareth chats to Craig and Shade about the measures we’ve put in place to help our customers who have vulnerabilities so we can offer the most appropriate help to those who need it.
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Meet Buzz – he transferred his pension to achieve his dream of retiring early, but things didn’t quite go as planned. Here Buzz tells his story of how he nearly lost £60k from his pension pot and how he’d nearly given up hope of getting his money back – until FSCS stepped in.
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Banks and building societies are perhaps better known, but credit unions play a key role in the financial services industry. Join Nigel as he chats to Robert Kelly, CEO of the Association of British Credit Unions Ltd, about what a credit union is and why they’re important.
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What makes a claim eligible for FSCS compensation? Join Amy and Rachel as they discuss the rules we apply when assessing a claim, the situations in which FSCS would not be able to pay compensation and how you can check that your money is protected.
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A lot goes on behind the scenes before we can declare a financial firm ‘in default’, the technical term for a firm that’s gone bust and can’t pay claims against it. Here we talk through what’s involved to bring this often invisible work to light.
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In this mini-pod we explain what annuities are and the protection that FSCS can offer if you hold an annuity.
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Most people know us for our deposits protection and you might recognise the FSCS logo from your banking app or branch of your bank or building society. But we protect a lot of other financial products too and in this episode we’re spotlighting 4 of them that you might not be aware of: mortgages, insurance, debt management plans and funeral plans.
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It’s important to know how banking licences work because they mean that some banks or building societies that appear to be separate are actually connected – and that has an impact on how much of your money FSCS can protect. We explain it all in this short mini-pod.
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In this episode we take a look into the future, at how can we improve the experience for customers when they come to FSCS and how can we invest in technology to help us deliver a high quality service and provide the best value for the levy payers who fund us. Along the way we also look at some of the challenges and opportunities presented by new technology.
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If you’re part-way through a claim with us or you’ve just received your compensation, knowing what to do next with your money can feel daunting. In this episode, returning host Conor and podcast newbie Paul talk specifically about pensions claims and the actions you can take to get back on track with your money, plus which organisations are there to help you.
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In this episode we answer questions we’re often asked about how we protect ‘deposits’: the money in your bank, building society or credit union. We talk about how much compensation we can pay and how quickly, how we’re funded (spoiler: it’s not by the taxpayer) and how we can step in if a bank fails. Listen to hear the answers to these and other questions we’re often asked about our deposit protection.
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On International Women’s Day, Jess is joined by FSCS Chief Financial Officer Fiona and non-executive Board member Cathryn for a personal and insightful conversation about women in finance. They discuss gender diversity, whether or not we still need the Women in Finance Charter, and why we must nurture the pipeline of future female leaders. Fiona and Cathryn share their personal experiences of being women in finance over the years in this honest and thought-provoking discussion.
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The financial services industry can seem like a confusing place, full of organisations that begin with F. In this short episode we talk through who they are and the different roles they play. We also give you some examples of different situations, so you know where to go for help.
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In this short episode, Nigel and Paul talk you through what happens once you’ve submitted your claim application. Listen to learn more about the steps our experienced claims handlers take as part of their investigations into your claim and the stages your claim will go through.
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FSCS is best known for paying compensation to customers when financial firms fail. But did you know that behind the scenes we also work to recover the costs of the compensation we pay? This episode sheds some light on how our recoveries work adds value for our customers and levy payers, even after compensation has been paid.
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How would you rate your maths skills? Half of working age adults in the UK have the numeracy of a primary school child so it's crucial we make numbers easier to understand. In this episode we talk to Mike Ellicock, founder and chief executive of Plain Numbers, about how to make numbers more accessible so people can make sound financial decisions.
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Our money is more precious than ever at the moment with the price of pretty much everything rising. We’ve teamed up with Which? to give you three ways to keep your money safe in these uncertain times.
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Sometimes events occur that mean our bank balance is much higher than usual, like a house sale, inheritance or redundancy payout. At FSCS we call this a ‘temporary high balance’ and can protect it up to £1m for six months. Find out more in this short mini-pod.
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Join us for a thought-provoking, honest and warm chat about diversity, inclusion, tackling racial inequity and much more. It’s a slightly different topic to our usual episodes but we think you’ll agree it’s a gem of a conversation between FSCS colleagues David and Theresa, with Emmanuel from the Aleto Foundation.
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‘In default’ is a classic FSCS term that’s often used but rarely understood. If you’ve heard the term and wondered what on earth it means, listen to this short mini-pod for an explanation.
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Whether you’re a SIPP expert or you have no idea what a SIPP is (spoiler alert: it’s a self-invested personal pension) in this episode Jess, returning guest Emma and podcast newbie Tim explain exactly what SIPPs are and how FSCS can protect you if you have one.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
When you claim with FSCS, you can do it directly with us (for free) or use a representative to handle it for you. Listen to this short mini-pod to hear Nigel and Adam explain your options.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Funeral plans are now FSCS protected, as of 29 July 2022. But what does this mean for you if you’ve bought a funeral plan or you’re thinking of getting one? Jess talks to Conor and Sarah in this episode to explain the different ways FSCS can help if your funeral plan provider goes bust.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
If you’ve ever wondered exactly how to make a claim with FSCS, this is the podcast for you. If you need to claim now, or you just want to know a bit more about what’s involved, grab a cuppa and take 15 minutes to listen to our 3 simple steps to claiming online.
Many of us take financial advice when we’re choosing or swapping products like pensions and mortgages. But what exactly is financial advice and how is it different from tips and guidance? In this episode Jess is joined by colleague Emma and MoneyHelper’s Jenny to discuss this and how FSCS can protect you if you’ve taken financial advice.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Imagine you’ve got an insurance policy and your insurance provider goes bust. Do you know what happens next and how FSCS can help? Jenny and Martin from our insurance team join Jess to talk about what you can expect to happen and the different ways that FSCS can help.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
‘Crypto connoisseur’ Nigel hosts this episode and explores the world of cryptocurrencies with regular host Jess, colleague Jonathan and Emma from Global Digital Finance. Crypto can be a complex area so we break it all down simply and explore exactly what cryptocurrencies are, plus some things to consider before you invest.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
‘It’s easy to see why scams cause a lot of anxiety and stress for people – it’s the digital equivalent of someone breaking into your home and stealing all your money and possessions.’ Listen to our latest episode where Jess talks to colleagues Charlotte and Guy all about scams and high-risk investments.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Jess chats to colleagues Conor and Emma (a self-confessed pensions nerd) about what a pension actually is and why it’s so important we all make sure our pensions are protected. If you’re not sure how to go about doing this, don’t worry – we’ll explain how our Pension Protection Checker can help.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
Host Jess Spiers chats to our friends at MoneyHelper in this episode and we explore the link between money and mental health. We give you three actions you can take to feel more confident and in control of your money and share one thing we’re all going to do to make a positive change to our own finances.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.
In the first episode of Protect your money with FSCS, host Jess Spiers sits down with FSCS Chief of Staff Debbie Stimpson and FSCS Chief Communications Officer Lila Pleban to bust three common myths about FSCS. We’ll tell you who we are, what we do and how we can help to protect your money – and have a few laughs along the way.
Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.