The Augmented Reality blogcast for the industry: Recent Episodes
oculavis GmbH
The blogcast on remote assist, augmented reality workflows and digital business models in service and maintenance operations.
The main innovation of the latest version 9.0 of the remote process platform oculavis SHARE is that no longer only 4 users can participate in an augmented reality video call, but 20 users. This may sound arbitrary at first, but takes the possibilities to the next level! Learn more about these possibilities in this episode of our blogcast.
By setting up their North American headquarter in Chicago, oculavis will assist its customers in the machinery & equipment industry with the digital transformation of their service and maintenance processes. The company is expanding its customer base in the North American market through local marketing, sales, service, and consulting. Existing customers will benefit from a new global service and customer success offering.
More than 700 online participants attended the fourth edition of the AllAboutRemote (AAR) 2021 conference and experienced inspiring presentations on self-motivation to overcome personal boundaries, the future of work as well as valuable insights into remote support, augmented reality workflows and new business models in service and maintenance.
oculavis develops new 5G based data protection algorithms for industrial use. The focus here is on the recognition and bluring of faces or persons.
We are proud to announce that oculavis is entering into a partnership with the Make-IT Alliance that is initiated by Germany’s Federal Ministry for Economic Cooperation and Development (BMZ) and operated by the German Corporation for International Cooperation (GIZ). Hear more about this topic in this podcast episode.
Industrial service processes are often associated with high travel expenses for experts. Unscheduled downtimes, repairs or maintenance demand a high level of customer service availability. Even so, it’s often only something small that causes a machine to fail. Successful collaboration with the scaleup oculavis has now enabled KraussMaffei, the world-leading manufacturer of machines and systems for plastics and rubber production and processing, to apply innovative technologies and new forms of collaboration to resolve technical problems by remote.
Sometimes innovations in service can be quite simple and pragmatic, as the example of GEBHARDT Intralogistics shows. Here, using an agile approach, production employees become a temporary part of the helpdesk organization. How exactly this works and what the motives are, is explained in this podcast.
In September 2021, oculavis GmbH and ISAP AG celebrate their second partnership anniversary. At first glance, both companies are present in two fundamentally different fields: ISAP with core competencies in design and engineering processes as well as product lifecycle management, while oculavis focusses on AR-based processes in after-sales service. However, both pursue a common goal: Continuously finding the best answers to the challenges of medium-sized enterprises in mechanical and plant engineering. And in times of increasingly integrated production facilities, the overlaps are greater than one might initially suspect.
Digital service has been boosted in particular by the Corona pandemic and has demonstrated that maintenance, servicing and short-term troubleshooting can be successfully carried out remotely. With the polysius® connect solution based on oculavis SHARE, about 120 experts provide efficient remote assistance and ensure that machine and plant downtimes are minimized.
The Accelerator Program of oculavis with prize packages of over 150,000 Euro brings together industrial companies to join forces in a protected atmosphere on the technical-organizational introduction of visual assistance and augmented reality workflows.
Doing things wrong and drawing the right conclusions from them - this method is part of Lavinia Banu's job. The Romanian-born software engineer has been working at Aachen-based oculavis GmbH as Team Lead of Testing and Quality Assurance since 2017. In this role, she tests whether the company's software solutions are working optimally, especially when the system is running hot.
All About Remote (AAR) powered by oculavis GmbH took place on December 1st, 2020. Conducted completely online for the first time, more than 500 attendees from the international mechanical engineering and manufacturing industry participated in the conference.
Artificial intelligence (AI) is one of the hype topics that has been driving machinery and equipment manufacturers not just since yesterday. Expectations were lowered by the growing awareness that artificial intelligence in products and processes is not easily available and that the effort required to develop appropriate AI based systems should not be underestimated. In addition to the actual algorithms that make machine learning possible, deep domain-specific knowledge is needed above all to enable these algorithms to produce meaningful results.
The multiple award-winning Augmented Reality based remote support platform oculavis SHARE is extended by a new module to assist workshop staff, technicians and engineers in complex or unfamiliar tasks. Together with leading partners form the manufacturing industry, oculavis was able to develop a new approach to creating and managing technical machine documentation.
"Now everyone immediately discovers the joys and sorrows. The drive to work is no longer necessary, but a couple with small children in a small apartment in Munich discovers completely new emotional strands.", says Gunter Dueck, writer, philosopher, business angel, speaker and former CTO of IBM Germany.
Trust and transparency are certainly linked to the philosophy of oculavis. The trust of our customers, partners, interested parties, and employees in oculavis is therefore of the utmost importance to us as a company. Our handling of information, data, and IT systems reflect this. Especially cyber-attacks have increased in frequency as well as extent in the last years and the consequences are tremendous.
SCHNAITHMANN is a system integrator and automation specialist. With 245 employees, the medium-sized company supplies product-specific individual systems for automobile manufacturers and suppliers, tool manufacturers, consumer goods producers and electronics manufacturers. For the worldwide support of its customers and service partners, SCHNAITHMANN has been using the remote support platform oculavis SHARE since February 2020.
The current situation has changed a lot: We are shopping with mouth-and-nose masks, have reduced our contacts to a minimum and are suddenly our childrens' tutors. But the everyday working life is also in a change. One in two of the working population (in Germany) is currently in their home office, either in full or at least in part time. For many, this work situation in their own homes is new and creates challenges. Communication with colleagues, customers and partners cannot take place in the conference room as usual and home workers have to organize their work independently from home. Yet the discussion about work from home is not new. Work psychologists have already been concerned with questions about productivity in home offices for a longer time: Does it have disadvantages when the living room is within easy reach? Or, on the opposite, does the short journey to your desk at home have unforeseen advantages?
Tier 1 automotive supplier thyssenkrupp Bilstein relies on oculavis SHARE to connect its production sites worldwide. The main application is the short-term involvement of experts in the case of equipment malfunctions. Due to travel restrictions caused by COVID-19, commissioning and equipment optimization is also carried out by Remote Video Assistance.
The GEBHARDT Intralogistics Group has successfully established a digital business model in after sales service with SmartGlass Remote Service. The Augmented Support solution of oculavis contributes to a more efficient fault diagnosis and troubleshooting of intralogistics systems. As a result, GEBHARDT expects a reduction of short-term troubleshooting operations by up to 37%.
In the course of the Corona Pandemic, a large number of industrial companies have completely shut down their production for a defined period of time. For most of these companies, this represents a new type of situation that is unlikely to be foreseen in their planning processes and structures.
For several weeks now, the corona virus has been spreading slowly but surely across the globe. The financial markets are already reacting noticeably to the economic consequences, which are manifested by production stoppages in globally networked supplier structures. Most of the major trade fairs in spring have been cancelled or postponed. As a young software company, we are already being affected by all of this.
On January 15th 2020, Microsoft Edge launched a new, Chromium-based browser, with the purpose to improve web compatibility for its users. What does this entail for Windows users and how does it reflect in our work at oculavis GmbH?
The market for augmented reality headsets, also known as smart glasses has gone through a rollercoaster ride in the last three years. The first providers disappeared from the market again because the devices developed are not suitable for industrial use, fail to gain user acceptance or are too expensive to achieve rapid and high penetration in the consumer market.
On December 4, 2019, oculavis GmbH invited customers and partners to its inhouse conference All About Remote (AAR) at the INC Invention Center on the RWTH Aachen Campus. 130 guests accepted the invitation and received an exciting program of user presentations, hands-on experience and technology spots.
Together with seven partners from research and industry, oculavis GmbH is developing Augmented Reality (AR) applications in "hard" real-time on the basis of the new 5G mobile network standard.
Many customers and interested parties from the mechanical and plant engineering industry tell me again and again how difficult it is to find, inspire and retain junior staff for the profession of service technician. These concerns mostly relate to the so-called Generation Y.