Brightpearl Podcasts: Recent Episodes
Brightpearl Podcasts
Official podcast of Brightpearl, the number one Retail Operating System (ROS) for e-commerce, multichannel retail brands and wholesalers.
For our last episode of the season, we have something extra special for you!
In this episode, we present a recording of a recent online event hosted as part of Brightpearl's Peak Season series on finance and fundraising in e-commerce. Our host, Caroline Baldwin sat down with Emily Bendell, Founder and CEO at Bluebella, and Nick Torday, Co-founder and CEO at Bower Collective.
Unmask the secrets behind successful e-commerce fundraising with Emily and Nick. This episode is an exploration of their fundraising sagas, the highs and lows, triumphs, and lessons learned. They pull back the curtain on the emotional roller coaster of fundraising, offer nuggets on securing a diverse pool of investors, and take a deep dive into the persistent gender gap in the investment sector.
As we navigate the twists and turns of their journeys, we'll dig into their experiences during the pandemic, their reasons for picking crowdfunding over angel investment, and the weight of having a supportive brand community. They candidly discuss the perks of crowdfunding, and the crucial role of timing in the crowdfunding process. You'll gain insights on the current state of VC funding for female-founded businesses and why it's crucial to proactively seek out female investors.
Together, they share their remarkable e-commerce fundraising journey and the priceless lessons they've learned.
If you're in search of expert guidance on attracting investment or exploring
funding options for your e-commerce enterprise, regardless of its size, then this is an episode you don’t want to miss.
Subscribe to Re: tales and get an instant notification when a new episode is released. We are available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Today, we are excited to welcome back James Ewens, a leader who has taken the e-commerce world by storm.
James is now a Director at Open 24 Seven, overseeing an impressive portfolio of e-commerce brands, including Green Feathers, Alexander Francis, and SpyCameraCCTV. Want to uncover the secret behind three successful e-commerce brands? James is here to spill the beans.
After leading Furniturebox to sales growth of 95% over the last three years, soaring to £17 million, James is back with Open 24 Seven after a seven-year hiatus and is once again disrupting the market.
In this episode, James shares his invaluable insights on a tech-first approach to e-commerce and how it is the essential backbone for scaling companies looking to gain territory and thrive in a competitive marketplace. We pick James' brain about wise investments in technology, and how to handle cash flow.
We also delve into James’ favourite game-changing technologies for multi-channel, multi-territory businesses, including how a real-time inventory planning tool helped the company save hundreds of thousands of pounds a year, through a more optimal and efficient stock holding.
We also dive into his "Three Pillars" - culture, trial and investment, and 'fail fast' - and how they interlock to propel a business forward.
Whether you're an e-commerce novice or a seasoned veteran, James’ strategies are a must-listen for those looking to develop a gold standard for e-commerce operations.
Subscribe to Re: tales and get an instant notification when a new episode is released. We are available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Our guest this week is Rakesh Aggarwal, the visionary owner of beauty giant Escentual.com. He joins us to share his insights into the world of technology and its intersection with the beauty industry.
The high-end online beauty retailer, which stocks brands including Burberry, Clarins and Dior is a family-grown business, launched by Rakesh Aggarwal more than 20 years ago as an online arm of his father Raj‘s chain of pharmacies in and around Cardiff.
From humble beginnings in his parents' garage to riding the dot-com boom wave, Rakesh's journey is a testament to grit, entrepreneurial spirit, and a visionary approach. This episode is a masterclass in brand storytelling, purpose-driven retail, and navigating the challenging terrains of securing funding rounds that could potentially affect company culture.
During the conversation, Rakesh shares his experiences as a business owner and the tech stack that has driven the business to a multi-million-pound turnover. Learn how to make informed tech investments that promise a significant ROI, and how to avoid some of the common pitfalls of adopting technology.
He also discusses the challenges he has faced with adopting technology and the importance of renewing and updating your tech stack to stay ahead in today's rapidly evolving landscape.
The beauty industry is a dynamic space where trends and consumer preferences change rapidly. Escentual's ability to bridge the gap between technology innovation and customer demands has been the core ingredient of its success; Rakesh’s story provides valuable insights that can inspire businesses and drive meaningful success.
Lastly, he shares his insights on how to retain employees with a clear vision and decision-making autonomy. This episode is a must-listen if you're passionate about e-commerce, entrepreneurship, and technology that makes a difference!
Subscribe to Re: tales and get an instant notification when a new episode is released. We are available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
This week's guest is Andrew Busby, renowned retail analyst and media contributor, founder of Retail Reflections, and author of "Harry Was Right All Along”.
Andrew challenges the notion of true loyalty in retail and whether it even exists in a cost-of-living crisis. He expands on the changing nature of consumer behaviour, and how any misstep from a brand – from pricing to location, to marketing – can result in a mass exodus of formally “loyal” customers.
We also talk about the concerning trend of greenwashing within the retail industry, where brands claim to be sustainable, but their actions tell a different story.
Finally, Andrew touches upon the potential of TikTok to become the most popular e-commerce platform, alongside its ability to influence consumer behaviour. He urges retailers to develop a strategy that leverages their TikTok presence as a primary sales channel.
I hope you enjoy this episode as much as we did.
Subscribe to Re: tales and get an instant notification when a new episode is released. We are available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Imagine believing in the brand you work for with such conviction that you buy it outright 😱
That’s EXACTLY what Coco de Mer’s CEO Lucy Litwack did – and in this week’s episode of Re:tales she tells us why.
⚠️ Spoiler alert: it’s got a lot to do with Lucy’s pioneering belief in female pleasure as a path to empowerment.
In this seriously juicy conversation, Lucy also shares:
- The surprising trends that helped make brands which champion female pleasure more mainstream
- How luxury brands are having to pivot – and offer more emotional, personal experiences
- Her commitment to building a brand with purpose (and her success so far, including recently earning the prestigious Butterfly Mark certification)
- How her team are defying advertising restrictions on products for female pleasure by focusing on offline marketing, including some impressive collaborations
- The challenges of moving away from bricks and mortar to focus on a digital-first strategy (like late paid invoices)
Our host Caroline Baldwin describes Lucy as a force of nature – and she’s not wrong. Get ready to feel inspired…
Subscribe to Re:tales and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
In this episode, meet Emily Bendell, the inspiring brainchild and CEO of Bluebella, the fashion-forward brand that is redefining sensuality for the empowerment and comfort of the women who wear their products.
From founding Bluebella to disrupt the priority of the male gaze in the industry to recent strides in challenging sexual discrimination in a private members club, Emily's mission aligns perfectly with our focus on growth, empowerment and innovation. Her journey with Bluebella illustrates the importance of creative efficacy in propelling business growth.
In recognising the need for lingerie that reflected women's individual style and prioritised their comfort, Emily tapped into an underserved market and created a distinct brand identity. This emphasis on innovation and creativity has allowed Bluebella to stand out among its competitors, engage with a younger audience, and drive sales through e-commerce channels.
Emily's activism outside of Bluebella, such as her campaign challenging sexual discrimination, showcases the importance of aligning business values with social causes. Her commitment to empowerment and inclusivity resonates with customers seeking brands that stand for more than just profit. Innovative usefulness extends beyond product design and marketing; it involves connecting authentically with customers to make a positive impact in their lives.
The conversation also shed light on the ethical implications of using AI in retail, especially regarding reproducing photographs of women in lingerie. Emily raises meaningful questions about how AI could impact diversity, body image, and the appearance of robotic women. As e-commerce businesses explore the potential of AI, it's becoming crucial to approach its implementation conscientiously, ensuring that it aligns with the brand's values and considers potential risks and consequences.
Join us for this thought-provoking conversation with a trailblazer who's making a difference through retail with a heart.
Subscribe to Re:tales and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Join us on a fascinating journey with Lucy Jeffrey, the founder of Bare Kind, as we peel back the layers of her journey from the banking sector to the e-commerce world. Lucy is a beacon of inspiration, demonstrating the power of entrepreneurial spirit and a steadfast commitment to conservation and sustainability.
Lucy Jeffrey started her venture with a mission to give back to the environment and animal conservation. Initially selling reusable straws and recycled tote bags, Lucy's vision evolved into something much bigger. She honed in on the sock market, specializing in gifting socks, and incorporated a unique selling point – donating 10% of profits to 25 different animal charities. Her commitment to sustainability and philanthropy quickly caught the attention of consumers.
In this episode, Lucy graciously shares her insights on sustainability practices, partnerships with charities, and the importance of merchandising in stock decision making. She also reveals the future plans of Bare Kind, including their exploration of AI technology for tasks like video editing and social media content creation.
Additionally, we delve into Lucy's experience as a female founder in the e-commerce industry. While she acknowledges the challenges, she also highlights the increasing opportunities for investment in female-founded businesses, which is undoubtedly encouraging for aspiring entrepreneurs.
Join us for this enriching conversation, filled with insights and stories that every entrepreneur can learn from - particularly those seeking to make a positive impact on the planet through their business.
Subscribe to Re:tales and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Are you hungry for business insights? This episode features a hearty conversation with Oliver Spark, the mastermind behind Sweet Analytics and former MD of The White Company. Oliver unpacks his unique approach to data-driven decision making, a strategy that catapulted The White Company from £6 million to a whopping £50 million.
Join us as we dive into Oliver's philosophy and learn how to leverage data-driven decision making to fuel growth in the retail industry.
Oliver Spark believes that understanding customer metrics is the foundation of running a successful retail business. Oliver reveals the key numbers that every e-commerce entrepreneur should be paying attention to....
One fascinating aspect of Oliver's journey is the way he draws parallels between retail and technology businesses. His background in finance and private equity provides him with a unique perspective in the retail industry. Oliver believes that technology and data analytics are powerful tools that can revolutionize retail operations. Embracing innovative technologies such as artificial intelligence (AI), automation, and data-driven algorithms can optimize inventory, personalize customer experiences, and drive sales. By leveraging these technologies, retailers can strengthen their creative effectiveness while staying ahead of the competition.
As we wrap things up, Oliver shares his thoughts on government support for small businesses and stresses why retailers should be obsessing over customer lifetime value. This episode is packed with insights, strategies, and fresh perspectives on e-commerce growth. Listen in and give your business acumen a serious boost.
Subscribe to Re:tales and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Can you imagine waking up one morning with an idea that merges your passion for storytelling and your background in marketing, then seeing that idea become a thriving business? That's exactly what happened to our guest, Tori Scott, author, media veteran, and the innovative founder and CEO of Scribbler, a game-changing subscription box company curated for aspiring novelists. Tori's engaging journey from scribing young adult fantasy novels to launching Scribbler is an entrepreneurial adventure filled with insights, highs, lows, and everything in between.
Tori's media veteran background laid the foundation for her authorship, but it was her keen business acumen that led her to identify a market gap - a subscription box for writers. As Tori takes us through her 'eureka moment' and the process of launching Scribbler, you'll get a front-row seat to learn how she used content strategy, supplier relationships, and community building to successfully grow her company. Get ready to be inspired by Tori's dedication to keeping novelists motivated, her ingenious way of managing inventory, and her persistence in overcoming challenges.
The final part of our conversation with Tori addresses the realities of running a subscription box business. From tackling customer churn rate to managing inventory, every challenge is an opportunity to learn and grow. Tori even shares her tactical tips on content virality, the power of customer relationships, and her unique perspective on patience and persistence in business. Whether you're an aspiring novelist or an entrepreneur, Tori's authentic insights and invaluable lessons are a must-listen.
Ever imagined a world where the sparkle of glitter doesn't come at the cost of the environment?
In the last episode of the series we talk to Katherine Senior, the founder of EcoStardust, a brand that sells biodegradable eco glitter for the eco-conscious.
We dive into the heart of green innovation and how a plant-based alternative to traditional glitter was born. Kath opens up about the trials and triumphs of running a business during the pandemic,and how she succesfully leveraged technology to serve customers bette.
When you think about glitter, it's all about the shine and shimmer. But what if that shine could be eco-friendly? EcoStardust has made it possible. Listen as Kath shares the company's journey since its 2017 launch, the influence of impactful video content, and the importance of educating customers on what biodegradable glitter really means. Discover how EcoStardust ensures their products are independently tested and their creative approach to sustainable packaging.
The conversation doesn't stop there. Kath spills the secrets on how her team stays connected and productive even while working remotely. From using collaboration tools to her top tips for organization and efficiency - dive in to learn about maintaining a smooth workflow in a digital workspace.
Kath also offers an engaging insight into EcoStardust's expansion into new product ranges and a sneak peek into their commitment towards sustainable growth. Tune in for a conversation that sparkles with innovation, sustainability and resilience.
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Join us on an enlightening journey with Andrew Gibbs-Dabney, founder and CEO of LIVSN is a premium outdoor sustainable apparel brand.
With an intriguing path towards minimalism, Andrew shares how scaling back can open up a world of possibilities and introduces us to his brand's ethos of owning less but achieving more with our possessions. His perspective on the COVID-19 pandemic reveals how people's change in lifestyle has led to an increased demand for versatile and durable clothing.
Delve into the world of technology that fuels LIVSN, as Andrew sheds light on the various platforms they harness - Shopify, MailChimp, Meta, and Brightpearl. Learn how these tools influence business operations, shape future plans, and mitigate challenges, including supply chain disruptions and increased freight costs, borne out of the pandemic. This conversation promises to leave you with a deeper understanding of how technology can be leveraged for business growth, even in challenging times.
Lastly, Andrew emphasizes the significance of building emotional bonds and establishing a strong brand. He believes that in the world of business, especially in the apparel industry, sustainability is not just about eco-friendly practices, but also about emotional sustainability through a hard-hitting brand story. Listen in to grasp these invaluable entrepreneurial insights in the latest episode of the podcast.
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Are you curious about the strategies behind the astonishing growth of e-commerce brands? Want to get the inside scoop on how SkateHut became a leading hub for skateboards and roller skates amidst the pandemic-triggered economy?
In this epsidoe, we chat to Richard Skidmore, the head honcho of marketing at SkateHut, who spills the beans on the firm's strategic journey and how they've remained resilient in the face of changing tides.
Richard enlightens us on SkateHut's digital marketing strategies, website optimization techniques, and their secret sauce for pushing the business forward. We also delve into how to trim down the escalating costs of Google Ads. Plus, Richard shares insights about the role of YouTube in ramping up brand recognition.
Lastly, we heel flip towards the fascinating realm of chat GBT and its impact on businesses. Richard sheds light on its potential for content generation, technical problem-solving, and even in the gaming industry. He also emphasizes on the delicate balance of using data, creativity, and quick adaptations in understanding audiences and evolving brand objectives. So, gear up for an enlightening ride through the highs and lows of e-commerce growth and marketing strategies with us. You wouldn't want to miss this, would you?
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Imagine a world where plastic waste is eliminated and sustainability is not just an option, but a way of life. How can we contribute to this vision?
Enter Nick Torday, co-founder and CEO of Bower Collective, who joins us to share their remarkable journey to create a more sustainable future.
London-based and launched in 2020, Bower Collective is a home products retailer focused on natural, effective products with sustainable, reusable packaging. The brand acts as a one-stop shop for planet-friendly goods in home and personal care, and sells high-quality items such as laundry detergent, handsoap, supplements, skincare, bath products and more.
Bower Collective's success in e-commerce, with a compound growth rate of 270% year on year, shows that sustainability and technology go hand in hand.
Nick dives into the heart of subscription-based retail, explaining how Bower Collective's commitment to their mission of reducing plastic waste has resonated deeply with customers. We discuss the complexities of their platform and how they've integrated technology with sustainability. Nick also offers insights into their custom data platform, which enables real-time decision making, further driving e-commerce success.
As the conversation progresses, we explore the importance of sustainable brand growth and profitability in today's dynamic market. Nick shares his thoughts on the changing landscape for consumer brands, the macroeconomic circumstances Bower Collective is trading in, and the positive impact of the brand's stratgey on their underlying EBITDA and contribution margins over the last year. Additionally, we touch on customer retention challenges and the adjustments people are making to prioritize sustainable products and services. Nick's invaluable advice for merchants and entrepreneurs seeking to optimize e-commerce growth and scale is a must-listen for anyone passionate about sustainability and innovation.
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Ever wonder about the secret recipe that propels a brand’s swift transition from a clothing label to a global leader in men’s jewelry?
Brace yourself for some remarkable insights from Samuel Darcy, the dynamic Managing Director of Serge Denimes. Samuel unveils the enchanting journey of a brand that has ridden the wave of the booming men’s jewelry market, and succesfully pivoted from apparel to accessories. He lays bare the challenges and rewards of this strategic shift, with a sprinkle of anecdotes from his personal journey.
We then walk the tightrope between B2B and D2C, and Samuel makes a compelling case for the role of customer feedback in powering Serge Denim's success. Hear about their tech stack choices and how partnering with the right allies can skyrocket a brand's effectiveness and efficiency. Samuel shares Serge's data-led approach to inventory planning, and how that has had a transformative effect on sales growth.
The conversation takes an interesting turn towards the potential of artificial intelligence in asset creation and immersive customer experiences. We explore how AI can be the game-changer for making inroads into the world of e-commerce.
Buckle up for a riveting conversation filled with stimulating insights and behind-the-scenes stories from the world of men’s jewelry.
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Get ready for a rollercoaster ride into the world of e-commerce, as we sit down with the co-founder of Lovehoney, Richard Longhurst.
In a gripping and enlightening conversation, Richard unravels the story of building the world's largest sex toy retailer, and the origin of a new golf accessory innovation, the Pocket Timer. Hear first-hand how Lovehoney rose to prominence - and a £1BN sale - through superior customer service, savvy SEO strategies, and big, often eye-catching, ideas.
We then switch gears to discuss the hurdles Lovehoney faced due to adult content restrictions on social media. Richard shares insights into how they creatively navigated these challenges, keeping the press interested and their brand on the front lines. He also provides an interesting take on the risks of chat GPT for content production, and the blurry lines between journalists, bloggers, and influencers.
We cap off our chat with a deep dive into the evolution of e-commerce and the challenges Lovehoney encountered along the way. Richard candidly shares their biggest wins as well as the hard-earned lessons. And to top it all off, Richard gives us a sneak peek into his new golf accessories venture, shedding light on the modern-day challenges of securing clicks and eyeballs in the e-commerce landscape. This episode is a must-listen for anyone looking to gain a comprehensive, behind-the-scenes look at the world of e-commerce, from sex toys to golf gadgets!
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Ever wondered how an e-commerce business can skyrocket to a seven-figure turnover in just a few years?
Join us as we chat with the Founder and CEO of Progress Jiu Jitsu, James Tighe, who shares the secrets behind his company's meteoric rise since 2018. Learn how the popularity of Brazilian Jiu Jitsu has positively impacted their growth, the challenges they've faced along the way, and how investing in technology and automation has been crucial to their continued success.
Brexit threw a curveball at many businesses, but Progress JJ found a way to turn it to their advantage, and better cater to European Union customers - find out how. In today's episode, James also reveals the role of the international market in their expansion plans, along with the technology and sponsorship strategies they're employing to achieve their goals. Plus, don't miss out on the discussion about leveraging social media and the untapped potential of TikTok to reach an even wider audience. This insightful conversation with James is not to be missed!
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
“A lot of businesses deliver a product to the market which is going to generate profits, not positively impact health. For us, we were all about impacting health, delivering a high quality product to as many people as possible and making it convenient for them to access. Because we made that purpose our North Star, people noticed the difference.” – Thomas Hal Robson-Kanu, CEO at The Turmeric Co.
Imagine experiencing powerful relief from inflammation and pain, all from natural ingredients. That's what our guest, Thomas Hal Robson-Kanu, co-founder of the Turmeric Co., discovered through his journey of creating a unique turmeric-based blend. Join us as Thomas shares how this product not only transformed his athletic career, but also the lives of countless others seeking a healthier, more functional lifestyle.
Dive into the challenges Thomas faced in manufacturing a truly functional health beverage, and how his dedication to product quality, owning the manufacturing process, and taking a science-backed strategy led to the creation of a brand that truly stands out in the market. We also discuss the importance of diverse education opportunities for athletes, as well as the growing alignment between sports and healthy choices in consumer brands.
Finally, learn how data and technology, can revolutionize your business by improving inventory control, eliminating packing mistakes, and increasing efficiency. Discover how these innovations not only unlock growth potential but also enhance the customer experience, ultimately fueling your business's success. Don't miss this enlightening conversation with Thomas Robson-Khanu, as we explore the world of natural nutrition, business growth, and the power of data and technology.
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Ever wondered how to successfully transform a traditional retail brand into a digital powerhouse?
Join us as we chat with Peter Gough, Chief Operating Officer at ROKA London, who shares the incredible journey of turning their outdoor lifestyle and accessories brand into a thriving digital and direct-to-consumer business. Discover how they experienced massive growth thanks to their digital marketing approach, and the impact of increased online sales on their margins and brand.
In this conversation, Peter reveals how ROKA London harnessed the power of digital technology to further grow their business. Learn about their strategies for increasing engagement on social channels, utilizing email marketing to reach new audiences, and the success of their student discount program. Peter also discusses the implementation of a cloud-based SaaS platform, which allowed their employees the flexibility to work from anywhere, ultimately driving business growth.
Lastly, don't miss Peter's insights on the shift to AI, and the amazing opportunities it presents for businesses. Hear about the importance of embracing change, investing in the right technology for scalability, and integrating different channels for growth – such as expanding to new audiences and territories. If you're looking to leverage AI technology and scale your digital ecosystem, this episode is a goldmine of information you won't want to miss!
Subscribe to the Lightning 50 E-commerce Growth Hacking Podcast and get an instant notification when a new episode is released. We’re available on Apple Podcasts, Spotify, Amazon, Stitcher, or wherever you get your podcasts.
Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Are you ready to uncover the secrets behind the impressive growth of e-commerce furniture company Industry West? With 80% year on year growth and annual sales figures in the eight digits, we sat down with Ian Leslie, their CMO, to discuss the importance of product curation, being first to market with trends, and the various marketing strategies employed by the company to achieve this success.
Join us as we explore how Ian has utilized social media, white labeling channels, and aligning with credible partners to boost brand awareness. We'll also dive into how e-commerce platform integrations, such as SMS and Nosto, have enabled Industry West's success and discover the innovative use of AI-powered negotiation bot Nibble in improving customer satisfaction.
As we discuss the ever-changing landscape of e-commerce, we'll examine the challenges of staying on top and Ian's two biggest mistakes as a marketer. Learn about the importance of choosing the right technology to power your business growth, managing expectations when introducing new technologies, and how using Inventory Planner can help make informed decisions about your inventory and free up crucial cash flow. Don't miss this insightful conversation with Ian Leslie, as we tackle the world of e-commerce growth.
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Support our SponsorsPeoplevox is the warehouse management system helping ambitious ecommerce businesses scale.
Peoplevox offers proven increases in accuracy and transparency across your warehouse, lightning-fast pick-and-pack methods based on industry best practice and a proven track record partnering with some of the most successful brands of the ecommerce era. All with simple set-up and user training, - exactly what you need to take control of your warehouse and wow your customers.
Inventory Planner by Sage is the premier inventory planning software for e-commerce businesses. The top rated solution helps thousands of entrepreneurs and enterprise businesses like yours to reduce their time investment, adapt quickly to market shifts, and bolster their profits through smart purchasing decisions generated by our demand forecasting capabilities. If you want to avoid spending countless hours toiling over tedious spreadsheets, prevent costly stock planning mishaps due to product outages, and reduce unnecessary expense in terms of overstock and low performing items, then get in touch today.
Sara Arthrell is the CMO at Brightpearl, and on this special bumper episode of the podcast, she joins us to share valuable insights from the 2022 Lightning 50 league table geared towards aiding the growth of E-Commerce stores, including trategies, technology and partnerships that will support and increase hugh growth scale.
Furthermore, as this week marks International Women's Day, Sara provides a glimpse into her own experiences and challenges as a female leader in a typically male-dominated technology industry. She also offers advice to women building their own careers on how to conquer their imposter syndrome.
In this special bonus episode of the Lightning 50, we speak to an entrepreneur going places.
Samanah Duran is a British fashion designer and retail entrepreneur that launched a clothing label and founded a media company – all before turning 30.
At 22, Duran launched fashion brand Critics Clothing, and recently made Forbes’ 30 Under 30 list. In support of International Women's Day, Samanah's sits down with Caroline to talk through why passion - and timing - is so essential to success for female entrepreneurs.
Samanah's also takes the time to chat through the background of her businesses, and explains how afierce emphasis on inspiring each individual to embrace their identity and to take pride in their individuality led to her vision for innovative clothing line Critics Clothing, which has revolutionised the indulgent streetwear trend, and has brought about many celebrity admirers, including Rita Ora, A$AP Rocky and Cara Delevingne. In 2016, Duran launched BEYOUROWN, a full-service digital media company, and Samanah talks through why she is now dedicating her time and passion to inspiring and supporting other female entrepreneurs.
Today we are releasing a special bonus edition of the Lightning 50 in support of International Women’s Day, and we speak to none other than Dr Cameka Smith, founder of The BOSS Network.
Smith bootstrapped and founded digital platform The BOSS Network in 2009 to provide online and in-person resources, networking and community for Black women looking to build their own brands and start businesses. Since launching, the platform has reached more than 200,000 people nationally and maintains a non-profit arm that provides leadership development programs for young women of color. Smith recently announced that Sage is partnering with The BOSS Network to empower Black women entrepreneurs with the launch of the Sage Invest in Progress grant.
In this episode, Cameka and Caroline talk through how the BOSS Network came about, the prominence of female-led businesses in last year’s Lightning 50 league table, and they identify what these entrepreneurs are doing that is leading to such success, and what can others take from this.
The pair also discuss the issues that many women, and many Black women, have that prohibits them from scale, and, with it being International Women’s Day, Smith shares her advice and top tips for women who want to become entrepreneurs, or are in business, but looking to scale this year.
In this episode, Wild Cosmetics CEO Freddy Ward shares some fascinating insight into how the brand achieved a whopping 322% growth during 2020/21 to be crowned as the fastest growing Health & Beauty brand in Britain on Brightpearl’s Lightning 50 UK. He also revealed the tech stack that’s powering the brand’s growth and how the business is living up to its sustainability promise...
Launched in 2013, Goose & Gander is a unisex clothing brand based in the South West of England, UK. The brand was the brainchild of childhood sweethearts, Olly and Maz. What they lacked in fashion industry experience, they made up for with vision, creativity and a bold determination to succeed.
In today's episode, we speak to founder Olly White, who recounts the 'terrifying' challenges associated with rapid scale, and how they overcame them to see huge success and 140% growth last year, resulting in a 13th place spot on Brightpearl’s Lightning 50 UK.
Freedom Rave Wear (or FRW) is a fashion brand that specializes in bright, colorful freestival clothing. Founded in 2014, FRW creates unique styles made in San Diego, California, and is known for a commitment to sustainability and quality. For this podcast, we spoke to Co-Founder Michael Hodgen.
In this episode Michael reveals the core values - and tech tips - that have driven the firm to new heights over the last year.
In today's episode, we catch up with Lazy Susan - a garden furniture brand based in Portsmouth, UK. Founded in 2007, the brand specializes in outdoor furniture.
During the podcast, the brand’s founder and Chief Executive Michael Scott reveals how the business has overcome the challenges of the pandemic and Brexit to achieve impressive growth over the last 12 months, resulting in Lazy Susan being ranked highly on Brightpearl’s Lightning 50.
In today’s episode, Caroline speaks to Piglet in Bed, a luxury bedding, sleepwear and homeware brand founded in 2017. During the podcast, the brand’s CFO Axel Stelk shares how the Brightpearl-powered brand achieved its incredible YOY sales growth to be named one of the top three fastest growing homeware brands in the UK. He also reveals which tech tools they’ve been using to drive growth – and what they’ll be looking at in future to keep up their impressive momentum.
In series two, episode 10, we chatted with Redpost Equestrian, a leading online supplier of equestrian goods that launched way back in 1992 and has since experienced impressive organic growth online as a family-run, Devon-based brand.
During the podcast the brand’s Director, Ben Tuff, dived into how the business achieved 73% growth in the last year, despite wavering post-pandemic demand and supply chain issues. He revealed the tech tools that have been used to drive growth and what it means to be ranked on Brightpearl’s 2022 Lightning 50 league table of the fastest growing online brands in the UK.
Heat Transfer Warehouse is a leading online retailer of heat transfer-related products, including heat transfer vinyl, presses, printers and custom printed clothing. During the podcast, Senior Sales Manager Kirk Anton and Director of Operations, AJ McAleer, revealed how the brand achieved impressive 30% year-on-year growth and saw a 2X order increase, driven by its tech stack of Brightpearl and BigCommerce.
Kick Game is a high growth brand which stocks exclusive, collectable, and rare sneakers and streetwear by big names such as Nike, Off-White, Air Jordan and Yeezy. Launched in 2013, Kick Game ships worldwide via its popular Shopify webstore and operates through six UK retail stores.
On today's podcast, we speak to CEO of Kick Game, Alicia Thompson, who shares her story of how the brand's innovative marketing strategy achieved 353% revenue growth, leading them to nab 4th fastest-growing brand in the UK in the Brightpearl Lightning 50. She also revealed how the business intends to maintain high levels of growth going forwards...
Gym & Coffee is an Ireland-based fitness apparel retailer. Launched in 2017, the popular athleisure merchant focuses on socialising through fitness, using a suite of diverse marketing tools.
On today's episode, we speak with Diarmuid McSweeney, Co-Founder and Chief Marketing and Community Officer at Gym & Coffee about the phenomenal strategy the brand has used to fuel its incredible 169% rate of growth - leading it to place 10th in the Lightning 50 list of fastest-growing UK brands.
Today, we catch up with trueCABLE, an online network cabling supplier based in Missouri. The brand was created in 2015 with the simple goal of shaking up an outdated industry by delivering the fastest, most reliable low-voltage supplies directly to consumers. Initially selling through Amazon, the business has grown rapidly and now does an increasing percentage of its business via its own Shopify-powered website.
During the podcast, Jessica Floyd, VP of Marketing & Business Development at trueCABLE, shared her reaction to ranking 18th place on this year’s Lightning 50 USA. She also revealed the key role that original content and tech tools like Brightpearl and Inventory Planner have played in helping the business scale so successfully.
Today on the podcast we catch up with Snaffling Pig, a UK-based retailer of pork-based products and novelty gifts. The brand launched in 2014 with a starting fund of only £500, and is now an established retailer of the gifting sector, selling food items and gifts direct-to-consumer via its Shopify website and through a number of UK supermarkets.
We spoke to Founder and CEO of Snaffling Pig, Nick Coleman, who shared his insights on how the brand has charged through the multiple retail challenges of recent years to achieve 100% growth, leading it to take 16th in Brightpearl’s Lightning 50 list of fastest-growing brands. He also discussed how the brand plans to maintain its momentum going forward...
In this episode, we speak to Naturecan, an e-commerce retailer of CBD wellness products based in the North West of the UK. The direct-to-consumer brand is popular on a global scale, with its safe, effective and premium hemp-derived CBD products as well as supplements, vitamins and minerals.
Andy Duckworth, CEO and Founder at Naturecan, joins the podcast to discuss how the brand achieved an impressive 220% growth rate, landing them 6th in the Lightning 50 list of fastest-growing UK companies and coming top in the Health & Beauty category.
Today, we catch up with Caden Lane, a Texas-based, female-founded mother and baby brand. The retailer launched as a wholesale brand in 2007 selling door-to-door to bricks-and-mortar stores around the USA, but opened a direct-to-consumer Shopify webstore in 2018 and never looked back.
Katy Mimario, CEO and Designer at Caden Lane speaks to us about the brand’s incredible 4th placement in the Lightning 50 list of fastest-growing US brands, and the tech tools and strategies she believes led them to win fastest-growing Baby & Toddler brand in the States, with an impressive 132% rate of growth.
Today, we talk to outdoors retailer Passenger Clothing, a UK-based surf and lifestyle apparel brand which prides itself on escapism and sustainability.
CEO of Passenger, John Lane, joins us to discuss how the business achieved an incredible 363% growth rate - leading them to place third in the Lightning 50 list of the UK’s fastest-growing brands and topping the Fashion & Apparel sector. John also speaks about the importance of sustainability to Passenger’s brand values - and to its future success.
This episode is sponsored by Trustpilot.Do you want a complete rundown on how reviews can provide your business with measurable ROI? Then check out Trustpilot's webinar “Make your reviews work harder”, on the 23rd November.
More details here: https://marketing.trustpilot.com/makeyourreviewsworkharder
To kick off season 2 of the Lightning 50 growth hacking podcast, we sit down with beer-enthusiast brand Pinter, who created a device that allows beer-lovers to brew fresh beer in the comfort of their own homes. Lauded as a more sustainable way to enjoy beer than ordering crates of bottles, the brand made Time magazine’s Top 100 Inventions of 2020 - and this year was crowned the winner of Brightpearl’s Lightning 50 list after reporting an incredible 626% growth rate.
In this episode, Caroline speaks to Ralph Broadbent, CEO of Pinter, who shares tons of fascinating insight into how the brand achieved such immense popularity in a couple of years, how it is maintaining growth in such challenging times, and how tech plays into their ongoing strategy.
This episode is sponsored by Trustpilot.Do you want a complete rundown on how reviews can provide your business with measurable ROI? Then check out Trustpilot's webinar “Make your reviews work harder”, on the 23rd November.
More details here: https://marketing.trustpilot.com/makeyourreviewsworkharder
Sara Arthrell is the CMO at Brightpearl, and she’s joining this special bumper episode of the Podcast to share the insights from the Brightpearl Lightning 50 league table that you can all use to fast track the growth in your eCommerce store.
Lightning 50 is Brightpearl’s list of top eCommerce brands both in the US and the UK, ranked according to revenue growth in the last twelve months. Winners from last year include brands like Holland & Cooper, Candy Kittens, and Biscuiteers.
Last year’s winners from the UK earned more than 340,000,000 and the average growth for online retailers was at 518%.
Today, Sara joins the podcast to share the tools these high growth brands are using to support and drive scale. Tune in to hear the tech secrets online firms are using to fuel success and drive growth rates of 500% growth within a year.
Proudly independent, this small team of self-proclaimed 80s and 90s nerds launched the uber popular retro t-shirt brand TruffleShuffle. The company has gained steam from doubling down on old-school obsessions that keep them creating the quirkiest, coolest exclusive T-Shirts which has seen them achieve 235% YOY growth.
Today, Pat Wood, the Managing Director of the business, joins the podcast to talk through the factors behind the brand’s outstanding success, from expanded product offerings and customer service innovations to its own bespoke technology platform.
The popular fitness brand Powerhoop sells weighted hula hoops, and the business was not going to be left out of the loop as it stormed into second place on last year’s Lightning 50 with a huge 2,900% YOY growth rate.
Managing Director Karyn Seroussi, joins Caroline on the podcast today. She reveals some of the growth strategies which saw the brand avoid jumping through hoops and instead achieve astonishing - becoming the fastest growing sports and fitness brand in Britain this past year.
Online hair supplies brand CoolBlades saw a huge sales spike as Brits rushed online to buy supplies for at-home haircuts during the various stages of lockdown, at the height of the pandemic.
Today, Rupert Hughes, Ecommerce Director, joins the podcast to talk through the shrewd moves the team made before the pandemic hit which allowed them to manage a near 200% spike in online sales while other competitors faltered.
Established back in the 1970s as a popular High Street electronics brand, Maplin has seen incredible growth over the past few years after switching its focus to ecommerce.
Today, Ollie Marshall the firm’s MD, joins Caroline on the podcast to discuss the key drivers behind a whopping 495% YOY growth, which saw the brand rank 7th on the Lighting 50 list of Britain's fastest growing online retailers.
Wiltshire-based online furniture retailer, Furniturebox, saw a phenomenal 267% increase in revenue over the last year, becoming one of Britain's fastest-growing online homeware brands. But how did they do it?
James Ewens, Head of E-Commerce at Furniturebox, joins the Podcast to talk through the key decisions that have played a huge role in the firm's success over the past twelve months, including the systems and sales channels they've implemented for epic growth.
Mark Tweed is Brand Director, at nightwear brand Cyberjammies and recently appeared on the UK’s Apprentice and one of Lord Sugar’s expert advisers. Today, he joins Caroline on the podcast to discuss the ‘dream technology’ which has fuelled the firm’s 372% YOY Growth.
Online nightwear brand CyberJammies, is a long-time Brightpearl customer which primarily reaches customers directly via its successful webstore but also via leading retailers including John Lewis, Next and Very. In the past year the company has seen its revenues triple and it was crowned ‘the fastest growing fashion brand in Britain’.
Moynul Islam, DTC lead at adult sweet brand Candy Kittens, is today’s guest on the Lightning 50 podcast and shares the journey the company has been on over the past year, including its 608% YOY growth and being named the ‘fastest growing online company in London’.
Since the start in 2012, Candy Kittens - the brainchild of Made in Chelsea star Jamie Laing - has been on an incredible growth journey. Candy Kittens makes sweets for grown-ups – with big flavour, honest ingredients and beautiful packaging – and the brand’s products are now stocked in major high street stores across the world, including Walmart and Waitrose, alongside its booming online presence.
Lauren Juster, Sales and Marketing Director at Biscuiteer Baking Company, joins Caroline to share some of the secrets behind the brand’s astonishing 197% year-on-year growth.
A proud Brightpearl customer, the online handmade biscuit company has seen fantastic growth over the past few years. Founded in 2007, Biscuiteers’ handmade products are currently stocked in John Lewis, Selfridges, Harrods, Fortnum & Mason and The Conran Shop.
Jade Holland Cooper, CEO of Holland Cooper, joins Caroline on today’s podcast episode to discuss how the popular luxury lifestyle brand has achieved outstanding growth over the past year
A long-time customer of Brightpearl, Holland Cooper is a luxury lifestyle brand that has positioned itself as quintessentially British. Best known for its British-made tweed, Holland Cooper sells products ranging from pet accessories to long-line puffer jackets. Founder Jade Holland Cooper launched the brand in 2008 and is the managing director, as well as overseeing the design team.
Jordan Major, Head of Ecommerce at Au Vodka, joins the inaugural Lightning 50 podcast to reveal the tactics behind this Welsh premium Vodka brand’s stonking 10,000% YOY growth!
Endorsed by some of the world’s biggest celebs, multi-million pound growth, hundreds of thousands of loyal fans on social media…
For luxury drinks brand, Au Vodka, those are just a handful of high points in an incredible commerce journey that’s recently culminated in the brand being crowned the UK’s fastest growing retail brand for 2021.
THINGS ARE CHANGING!
A new era of commerce built on speed, optionality and adaptability is here. But is your retail business ready to soar in the age of hyper-scalability?
If you’re not sure, watch our on-demand expert panel where we uncover:
- How the world of commerce is rapidly changing as we enter the ‘Hyper-Scalable Era’ – and what that means for modern brands
- Why speed, flexibility and optionality will be king in 2022
- The practical steps you should take now to keep pace with ever-changing consumer expectations
- Loads more tips, advice and actionable insights from our panel of top retail experts