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My guest is Harriet Meyer — award-winning journalist (The Guardian, The Sunday Times, The Telegraph), AI trainer, and author of the AI for Media newsletter on LinkedIn.

Harriet Meyer's career began in the early 2000s at the Daily Telegraph, chasing stories by phone and lunching with contacts. Today she trains media and communications professionals to use AI without surrendering the critical instincts that make great journalism great. In this conversation, Andrew and Harriet explore where AI genuinely helps newsrooms, where the red lines are, and what every curious professional can borrow from a journalist's toolkit.

Key Topics Covered:

• How the UK Budget first showed Harriet what AI could do for journalists drowning in government documents
• Why journalistic scepticism is the perfect foundation for working intelligently with AI
• The shift from burying heads in the sand to genuine curiosity across newsrooms in 2025/26
• Investigative AI wins: the New York Times and the manosphere; Swedish journalists cracking a 40-year-old cold case of an assassinated prime minister
• Why writing is still thinking, and how Whisper Flow changed Harriet's drafting process
• The fake experts problem, and why journalists are right to be wary
• How PR firms are moving from generic AI use to bespoke, client-specific workflows
• Being found by AI: Andrew's FAQ-and-schema strategy for AI-native discoverability
• The danger of young professionals offloading thinking to AI before they've built the underlying skills
• Using AI as a decision partner that surfaces the emotional impact of your work

Harriet's Three Actionable Takeaways:

1. Go deep and narrow, not wide and shallow — pick one specific use case (research, interview prep, analysis) and really master how AI helps there
2. Learn the boundaries — test where it fails, check sources, push on quotes, find the gaps
3. Build human review into the process — use AI as a thought partner, but keep your editorial judgement in charge at every stage

Where to Find Harriet:

• LinkedIn: Harriet Meyer
• Newsletter: AI for Media on LinkedIn

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this special episode, Andrew is joined by Brett King — bestselling author, founder of the world's first mobile neobank Moven, and of Breaking Banks and The Futurists podcast. Two Australian futurists, one looking five minutes to 18 months ahead and the other five to 50 years, meet in London for a wide-ranging conversation about what is actually coming, and what you should do about it before your organisation is left behind.

From the Alibaba AI that broke out of its test environment to mine Bitcoin, to the energy crisis quietly undermining Western AI ambitions, this episode covers the ground most AI conversations never reach.

Whether you are a CEO trying to close the quarter or a board member wondering what quantum computing has to do with your cybersecurity strategy, this is the conversation that will change how you think about what comes next.

In this episode, you will learn

• Why agentic AI is best understood through the story of a great executive assistant, and why between 2 and 15 billion AI agents could be deployed by 2030.
• How to give AI agents access to money without draining your bank account, and why stable coins and centralised action handlers are the emerging answer.
• Why the world will split into "smart economies" and traditional economies by the mid-2030s, and which side your organisation needs to be on.
• What "techno-feudalism" means, and why the US and GCC approaches to AI represent two completely different visions of the future.
• Why Q-Day — the point at which quantum computers can break current encryption — is now estimated at 2027 to 2029, and why most audiences have never heard of it.
• How to reframe the "AI will take your job" conversation, and why the right instruction to give anyone from a hairdresser to a board director is: focus on what you love and automate the rest.

Resources

• Connect with Brett King at brettking.com
• Brett's podcasts: Breaking Banks and The Futurists at thefuturists.com
• Brett's company LumaBrush Medical at lumabrush.ai
• Bank 5.0 by Brett King — coming November 2026
• Augmented: Life in the Smart Lane by Brett King
• Digitally Curious by Andrew Grill — curious.click/order

"The organisations that fail at AI transformation aren't failing because they couldn't imagine the future — they're failing because nobody in the building was curious enough to act in the present." - Andrew Grill

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode, Andrew Grill sits down with Simone Carroll, one of the most distinctive executive voices on the future of work, to explore what really changes when AI arrives in your organisation.

Simone has led people, technology, digital and brand functions through multiple waves of disruption, from print to digital, in‑store to omni‑channel, and fossil fuels to renewables.

Together, we unpack her central provocation.

Work has moved upstream. If you are not redesigning work around AI, you are already behind. You will hear why the real differentiator is not AI deployment speed, but how you redeploy human judgement to customers, operations, risk and cash, why boards must give explicit permission to innovate, and why HR is suddenly front‑and‑centre in strategy rather than stuck in the back office.

This is a practical, candid conversation for CEOs, board members and HR leaders who want to move beyond the hype and start doing the real work of redesigning work in the age of AI.

In this episode, you will learn

• What Simone means when she says “work has moved upstream” and why that should change your org design.
• Why the biggest commercial risk is letting your IP walk out the door, not “AI job losses”.
• How AI exposes massively inefficient processes – and what to do instead of just “digitising” broken workflows.
• The new, strategic role HR must play in leading AI literacy, policy and workforce redesign.
• Why boards need to give explicit permission to innovate and become AI‑literate themselves.
• How AI “demands better humans” and what that means for skills, careers and leadership.

Resources

• Connect with Simone Carroll on LinkedIn
• Simone’s Substack on the future of work

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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What happens to a generation growing up with AI always on hand to do the thinking for them?

That question sits at the heart of this episode, and few people are better placed to answer it than Tim Cook, an elementary school teacher in Amman, Jordan, who has spent over a decade in international classrooms across five countries.

Tim writes the Algorithmic Mind column for Psychology Today, and his research on cognitive offloading and child development has been making waves well beyond the education sector.

In Andrew's book Digitally Curious, he argues that curiosity and critical thinking are the most important skills in an AI-powered world.

Tim's work takes that further, asking a harder and more urgent question: what if the generation now entering school never develops those skills in the first place?

In this episode

• The classroom as laboratory. Tim has been noticing a shift in children's relationship with struggle for most of a decade. well before AI arrived.
• Cognitive atrophy versus cognitive foreclosure. An adult who offloads tasks to AI is atrophying a muscle they already built — it can be rebuilt. A child who offloads a task they have never learned is foreclosing a developmental pathway that may never form.
• The homogenisation problem. When a health teacher set a creative writing task designed to be AI-proof, 80% of students submitted the same Mission Impossible-style hero's journey narrative.
• The AI audit problem. To check AI output, you need domain expertise. But a child is still supposed to be building that expertise. You cannot audit what you do not yet understand — and so the substitution becomes foreclosure.
• AI as provocateur, not thinking partner. The goal is to use AI to surface your own expertise, not to let it generate the thesis.
• Cognitive Privacy. Tim introduces his Cognitive Privacy Project: AI is the first tool in human history to collect our cognitive behavioural data.

Resources

• Tim Cook's Psychology Today column — The Algorithmic Mind
• Adults Lose Skills to AI. Children Never Build Them — Tim Cook, Psychology Today, March 2026

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this season 8 opener of Digitally Curious, recorded live at the Roof Gardens in London, Andrew Grill is joined by leading human rights lawyer and author Dr Susie Alegre to ask a vital question: how do we stay human in the age of AI?

Susie shares how the Cambridge Analytica scandal pushed her to focus on technology that “hacks humans” by profiling how we think, feel and vote, and why she believes this is a direct attack on our freedom of thought.

Drawing on her books Freedom to Think and Human Rights, Robot Wrongs, she explains what the law already says about AI, why lawsuits against chatbot providers could be a turning point, and how the precautionary principle might apply to today’s systems.

Andrew and Susie spoke about:

• Whether we’re in an AI bubble
• How over‑reliance on generative AI may erode critical thinking
• What AI should (and shouldn’t) do in sectors like law, medicine and hospitality
• Deepfakes, fraud, and practical ways to stay safe

The episode concludes with some simple but radical advice: using AI more selectively, doubling down on human creativity, and choosing connection over automation will ensure we stay human.

Resources mentioned

Freedom to Think – Dr Susie Alegre

Human Rights, Robot Wrongs: Being Human in the Age of AI – Dr Susie Alegre

Digitally Curious – Andrew Grill

Supremacy – Parmy Olson (on the rise of OpenAI and Google’s AI ambitions)

Outliers – Malcolm Gladwell (10,000‑hour rule and expertise)

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode of Digitally Curious, host Andrew Grill sits down with Gill Switalski, CEO of Infrared Kinetics, to explore how cutting-edge infrared technology is revolutionising real-time tracking and data precision - not just in motorsport, but across a host of industries.

Gill shares her journey from corporate lawyer to tech innovator, describing how curiosity, intellectual property expertise, and strategic partnerships have driven Infrared Kinetics’ success.

Together, we dive into:

• The role of digital twins in bridging the physical and virtual worlds
• Why GPS is no longer sufficient and how infrared tech delivers robust, interference-proof data, even under extreme conditions
• How the company’s miniature, powerful tracking emitters are opening motorsport and STEM education to a global audience
• Real-world applications in smart cities, railways, defence, logistics, and the world’s first precision drone delivery
• Ways the business model is transforming revenues for sporting circuits and offering new opportunities in gaming, advertising, and sports betting
• Gill's vision for infrastructure that makes society safer, more efficient, and more inclusive

More information

IRK website

Gill on LinkedIn

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

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Two tech worlds meet to answer a pressing question: if AI can act for us, what should remain meaningfully human? In this episode, We've teamed up with Gareth Mitchell and Ghislaine Boddington from the Somewhere on Earth Podcast to compare notes on practical adoption, cultural nuance, and the messy, beautiful realities of bringing AI into daily life.

Andrew Grill shares how enterprise leaders move from hype to “aha” moments, including a live case where a 17,000-cell SWOT analysis became actionable strategy in minutes. We dig into why projects stall—broken processes, outdated ROI, and thin literacy—and how smart training and transparent policies shift teams from pilots to outcomes.

The conversation widens beyond boardrooms. Ghislaine traces the arc from early telepresence and immersive art to today’s “body in the digital,” where trust, intimacy, and presence underpin healthy human-machine collaboration. We examine digital human twins, agentic AI that makes decisions on our behalf, and the ethics of agents negotiating with each other. Expect clear takes on governance, transparency, and the line between pattern-matched empathy and the real thing. We also explore global perspectives: AI ethics in the Nordics, smart-city lessons from Singapore, manufacturing in Japan, and the access gaps that keep billions offline.

Media and learning are transforming too. Universities are moving from AI bans to guidance that requires prompt and output documentation, building accountability and critical thinking. On the creator side, we look at AI in podcast production and the next step—personalized listening that adapts to knowledge and time. Along the way, we share recommended episodes, from Karen Jacobsen’s origin as the original Aussie Siri voice to Deborah Humble’s high-wire opera story packed with lessons in resilience and preparation.

If you’re curious about technology but allergic to hype, this co-production brings grounded examples, human-centered design, and a global lens. Subscribe, share with a friend who needs a practical AI playbook, and leave a quick review with your biggest “aha” or open question—what would you never let an AI decide for you?

Resources mentioned
Somewhere on Earth Podcast

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Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode of Digitally Curious, Andrew Grill speaks with Trevor Davis, renowned futurist and pioneer in big data, AI, and digital transformation about the evolving intersection of artificial intelligence and the creative industries. Trevor shares insights drawn from decades of experience at the cutting edge, delving into the opportunities, challenges, and ethical dilemmas facing creative professionals in the age of “Createch.”

Key Topics

• Trevor’s Journey: From material science, through leadership at IBM, to independent AI consultancy focused on creative industries.
• Defining Createch: Understanding where creativity meets technology, and how createch businesses differ from traditional creative firms.
• Industry 4.0 in Creativity: The impact of generative AI, digital twins, extended/virtual reality, blockchain, and 3D printing on artistic and commercial creative fields.
• Generative AI in Practice:
  • How tools like ChatGPT, OpenAI Sora, and others are transforming animation, content creation, and writing.
  • Tensions between democratisation of content and the diminishing role of creative gatekeepers.
• Sustainability & AI:
  • Why most createch startups lack sustainability policies, and the significant environmental costs of digital production and AI.
  • The growing need for responsible energy, water, and e-waste management in creative tech supply chains.
• Ethics & IP in Creative AI:
  • Core dilemmas surrounding data usage, IP, and copyright in AI tools trained on creative works.
  • The legal grey zones and the role of large publishers versus individual artists in rights advocacy.
• AI’s Role in Growth:
  • Predictions for the UK creative sector to reach £300 billion by 2030, with AI and createch as catalysts.
  • The shifting dynamics between brands and agencies as clients use generative tools for early-stage concept work.
• Agentic AI & The Future of Advertising:
  • The emerging paradigm where AI agents transact and consume advertising—what it means for brands, agencies, and human creativity.
• Upskilling & Mindset:
  • Why creative professionals must proactively adopt and experiment with AI tools—or risk obsolescence.
  • Three actionable steps for creatives: deepen tool usage, stay informed via industry and technical sources, and build simple agents for hands-on learning.

Quick Fire Round

• Favourite travel seat: aisle
• AI wish: automate laundry
• Most-used app: Things (for daily and long-term planning)
• Book recommendation: “Helm” by Sarah Hall
• Actionable tip: Don’t fear AI—explore, experiment, and keep learning.

Resources Mentioned

Guest website: curiousdemon.com

Connect: Trevor Davis on LinkedIn

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Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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How does a particle physicist end up shaping the UK Government’s approach to artificial intelligence? In this thought‑provoking episode, Andrew Grill sits down with Dr Laura Gilbert CBE, former Director of Data Science at 10 Downing Street and now the Senior Director of AI at the Tony Blair Institute.

Laura’s unique career path, from academic research in physics to the heart of policymaking, gives her a rare perspective on how governments can use emerging technologies not just efficiently, but humanely.

She shares candid insights into how policy teams think about digital transformation, why the public sector faces very different challenges to private industry, and how to avoid technology that dehumanises decision‑making.

Drawing on examples from her work in Whitehall, Laura discusses the realities of forecasting in AI, the danger of “buzzword chasing”, and why the next breakthrough in Artificial General Intelligence might well come from an unexpected player, possibly from within government itself.

This is a conversation for anyone curious about the intersection of science, policy, ethics, and technology, and how they can combine to make government more responsive, transparent, and human-centred.

What You’ll Learn in This Episode

• How Laura Gilbert moved from particle physics research into government AI leadership
• The strategic role of AI in shaping modern policy and public services
• Why forecasting in AI is harder than it looks—and how this impacts decision‑makers
• The balance between technical capability and human‑centred governance
• Why governments must look beyond the tech giants for innovative solutions
• Lessons from the Evidence House and AI for Public Good programmes

Resources

Tony Blair Global Institute Website
UK Government AI Incubator
Laura on LinkedIn
Raindrop.io bookmarking app

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode of Digitally Curious, host Andrew Grill, renowned futurist and author, sits down with Shannon Scott, Senior Vice President and Global Head of Product at Airwallex, one of the world’s fastest-growing FinTech innovators.

Key Topics Covered:

• Shannon’s Journey:
  From rural Victoria to leading global product strategy at Airwallex, Shannon shares how his background in computer science and mechatronic engineering shapes his approach to building next-generation financial products.
• Engineering Mindset in Product Leadership:
  Discover how thinking from first principles and understanding technology “under the hood” enables Airwallex to deliver seamless, global financial services and challenge industry assumptions.
• AI’s Transformative Role in Financial Services:
  Explore how AI is not just automating traditional tasks like fraud detection and compliance, but fundamentally transforming business workflows, onboarding, and financial operations — turning hours of manual work into minutes.
• Agentic AI Explained:
  Shannon demystifies agentic AI, describing how autonomous AI agents can handle complex, multi-step financial processes, from vendor onboarding to payment reconciliation, and what this means for both large and small businesses.
• Trust, Explainability & Regulation:
  The episode delves into the importance of maintaining trust and explainability in AI-driven finance, the role of human feedback, and why robust regulation gives financial services a head start in adopting AI responsibly.
• Data as a Strategic Asset:
  Learn why proprietary, high-quality data is the new competitive edge in the AI era, and how modular, adaptable data infrastructure is critical for future-proofing financial services.
• The Future of Decision-Making:
  Andrew and Shannon discuss the evolution of AI from an operational tool to a strategic decision partner, capable of suggesting best practices, optimising approval flows, and proactively managing risk.
• Actionable Insights:
  Shannon shares three practical steps for listeners to better understand and leverage agentic AI in finance:
  • Embrace podcasts and diverse learning sources
  • Experiment with new AI tools and services
  • Continuously question and seek better ways of working

Resources

Airwallex Website
Shannon on LinkedIn

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode, Andrew Grill welcomes back Chris Juneau from SAP Concur to discuss the latest findings from the 2025 CFO Insights report, “Action for Growth.” The conversation explores the evolving role of CFOs, the growing impact of AI and automation in finance, and the introduction of new agentic AI capabilities within SAP Concur’s platform.

Key Topics Covered

• Evolution of CFO Mindset:
  The shift from “repositioning for growth” to “action for growth” reflects CFOs moving from reactive strategies to actively driving business expansion.
• Expanded Research Scope:
  This year’s report surveyed not only 350 CFOs but also 115 HR and 150 IT leaders, providing a more holistic understanding of business pressures and cross-functional collaboration.
• Top Challenges for CFOs in 2025:
  • Geopolitical tensions cited as the top external challenge by 37% of CFOs
  • Concern over worsening economic conditions has declined
  • A dramatic rise in manual processes as a pain point
• AI’s Transformational Role in Finance:
  • Adoption of generative AI is now mission-critical for managing data overload and driving efficiency.
  • AI is being used for forecasting, closing the books, fraud monitoring and creating new pricing models.
  • SAP Concur’s “Verify” tool now automatically audits 100% of expense reports, with 97% requiring no human intervention.
• Agentic AI & SAP Joule:
  • Introduction of “Joule,” SAP’s generative AI copilot, embedded across SAP applications.
  • Joule automates mundane tasks, pre-audits expense reports, and provides real-time policy compliance checks.
  • Joule acts as an agentic AI, orchestrating decisions and actions across multiple business processes, not just within finance.
• Integration and Real-Time Data:
  • SAP Concur now integrates with payment providers like MasterCard and American Express to capture real-time authorisation data, streamlining expense reporting and improving categorisation.
• Data Privacy & Security:
  • All financial data processed by Joule is contained within the customer’s environment and is not exposed to external AI sources.
  • Data is anonymised when used for model training, ensuring compliance with strict privacy standards.
• Customisation & Future-Proofing:
  • SAP’s Business Data Cloud enables organisations to unify and govern all SAP and third-party data, supporting custom AI queries across previously siloed data sets.

Resources & Further Reading

SAP Concur CFO Insights Report

SAP Concur Blog

Chris Juneau on LinkedIn

Upcoming Events
Catch Andrew Grill and Chris Juneau on stage at Fusion Exchange in London on June 12.

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

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What happens when we prioritise innovation over ethics in AI development? For the 100th episode of the Digitally Curious Podcast, Kerry Sheehan, a machine learning specialist with a fascinating journey from journalism to AI policy, explores this critical question as she shares powerful insights on responsible AI implementation.

Kerry takes us on a compelling exploration of AI guardrails, comparing them to bowling alley bumpers that prevent technologies from causing harm. Her work with the British Standards Institute has helped establish frameworks rooted in fairness, transparency, and human oversight – creating what she calls "shared language for responsible development" without stifling innovation.

The conversation reveals profound insights about diversity in AI development teams. "If the teams building AI systems don't represent those that the end results will serve, it's not ethical," Kerry asserts. She compares bias to bad seasoning that ruins an otherwise excellent recipe, highlighting how diverse perspectives throughout the development lifecycle are essential for creating fair, beneficial systems.

Kerry's expertise shines as she discusses emerging ethical challenges in AI, from foundation models to synthetic data and agentic systems. She advocates for guardrails that function as supportive scaffolding rather than restrictive handcuffs – principle-driven frameworks with room for context that allow developers to be agile while maintaining ethical boundaries.

What makes this episode particularly valuable are the actionable takeaways: audit your existing AI systems for fairness, develop clear governance frameworks you could confidently explain to others, add ethical reviews to project boards, and include people with diverse lived experiences in your design meetings. These practical steps can help organisations build AI systems that truly work for everyone, not just the privileged few.

This is an important conversation about making AI work for humanity rather than against it. Kerry's perspective will transform how you think about responsible technology implementation in your organisation.

More informationKerry on LinkedIn

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A phone call that changes everything. A seemingly impossible challenge. Hours instead of months to prepare. When mezzo-soprano Deborah Humble received that unexpected call from the Sydney Symphony Orchestra, she faced a career-defining decision: step onto the stage of the Sydney Opera House that very evening to perform Gustav Mahler's Second Symphony—a piece she had never fully sung before—or walk away from the opportunity of a lifetime.

What followed was a whirlwind day of frantic preparation, from retrieving a discarded concert dress from a garbage bag in her car trunk to a 45-minute crash course with her vocal coach. With barely enough time to warm up, Deborah found herself standing before a sold-out audience at the Sydney Opera House, performing in a concert that was not only being live-streamed globally but also recorded by Deutsche Grammophon for worldwide release.

The stakes couldn't have been higher. The pressure more intense. Yet amid the chaos, Deborah found clarity in a simple thought: "Simone wouldn't have asked you to step up if she didn't think you could do it." With the support of conductor Simone Young and drawing on decades of professional experience, Deborah delivered a performance that earned her a standing ovation and secured her place in Sydney Opera House history.

This remarkable story transcends the world of classical music, offering powerful insights about preparation meeting opportunity, managing self-doubt, and having the courage to take calculated risks. As Deborah reflects, "We are capable of doing what we have spent our whole lives working towards." Her experience reminds us that behind every "overnight success" lies years of dedication, discipline, and determination—qualities that prepare us to seize extraordinary moments when they unexpectedly arrive.

Ready to be inspired by a tale of remarkable courage under pressure? Listen as Deborah reveals what it truly takes to rise to an impossible occasion when everything is on the line.

Find out more about Deborah Humble on her website.

Listen to the recording here.

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Welcome to Season 7 of the Digitally Curious Podcast. This show is a perfect compendium if you’ve bought the book of the same name, and if you haven’t grabbed yourself a copy, may I suggest that’s something you should consider investing in - just click here or ask for it by name wherever great books are sold.

In today’s episode, we’re going back in time to an interview I conducted with David Shrier in late 2021 - well before ChatGPT hit the headlines. We discuss his book Augmenting Your Career: How to Win at Work In the Age of AI, and the book and our discussion are as relevant as ever, three years on.

What I found interesting while editing the episode on New Year’s Day 2025 is that it’s an excellent discussion about the fundamentals of AI without the hype of ChatGPT and Generative AI

David Shrier, a trailblazer in technology and educational innovation, joins us in dissecting the future of work in the age of artificial intelligence. His perspective on AI as "augmented intelligence" challenges us to rethink the relationship between humans and machines.

With examples from around the globe, David advocates for AI literacy as a cornerstone of modern education, highlighting how nations like Denmark, China, and Singapore are setting benchmarks.

This episode promises to enhance your understanding of how AI can be integrated into educational ecosystems and professional life, guided by insights from David's book, "Augmenting Your Career."

Navigating the ethical landscape of AI is more important than ever, and we bring focus to the critical role of government regulators in this space. We dive into real-world examples, such as Google's image recognition failures, to underscore the importance of diverse data and ethical diligence. The conversation praises initiatives like those of the UK government and challenges the pitfalls of overregulation, drawing lessons from New York's BitLicense situation. ]

Our discussion is a must-listen for anyone interested in how regulatory frameworks can either propel or stifle technological innovation.

As AI reshapes the job market, we explore the shifting roles and opportunities emerging across various industries. From philosophy majors finding their niche in AI development to the resilience of healthcare and creative arts, there's a world of possibility awaiting those prepared to adapt. We also touch on corporate responsibility, using Accenture's workforce reskilling as a model for sustaining company culture amidst AI-driven changes.

Discover practical strategies for staying ahead in this rapidly evolving landscape, emphasizing cognitive flexibility and continuous learning as keys to thriving in the digital age.

More on David
David on LinkedIn
David's books

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In this episode, we speak to Australia's first official astronaut, Katherine Bennell-Pegg, about her lifelong passion for space exploration and how she pursued her dream of becoming an astronaut.

We also covered:

• The importance of international experience and cultural adaptability in the astronaut selection process and training
• The rigorous and diverse nature of astronaut training, including spacecraft systems, robotics, survival techniques, and more
• The exciting future of space exploration, including missions to the Moon and the scientific research opportunities on the International Space Station
• Advice for those interested in space-related careers, emphasizing the need for purpose-driven work and a willingness to step outside one's comfort zone

We last covered space on the podcast in Season 4, Episode 3 - Space Based Solar Power.

Quotable Quotes:

"Working in an international environment from a project basis as well as from a life basis really made me say that there's lots of different kinds of engineers, lots of ways to culturally come to solutions."

"Being an astronaut is bigger than the space sector. It's for many kinds of researchers, as well as raising the aspirations of the public as well."

Resources:

Katherine on LinkedIn
Katherine on Instagram
Katherine on Twitter

Learn more about Katherine Bennell-Pegg and the Australian Space Agency at space.gov.au

Explore the International Space Station and its scientific research here.

Thank you to Katherine, Engineers Australia and Frank Gallagher for contributing to this episode.

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode, Andrew Grill sits down with Carol Howley, Chief Marketing Officer at Exclaimer, a leading email signature management company. Carol shares her extensive experience in B2B marketing, from her early days at Skyscanner to her current role at Exclaimer, where she has been instrumental in scaling the company's marketing efforts. They discuss a wide range of topics, including:

• Carol's Marketing Journey: From her start at Best Western Hotels to building the B2B arm at Skyscanner and her move into the tech-heavy world of Canonical (the company behind Ubuntu), Carol’s career path is full of insights for aspiring marketers.
• The Role of Exclaimer: Learn how Exclaimer helps organisations manage their email signatures centrally, ensuring compliance and branding consistency while also turning email signatures into valuable marketing real estate.
• Innovative Use Cases for Email Signatures: Discover how companies are leveraging email signatures for account-based marketing, customer feedback collection, and more.
• Challenges in Scaling Marketing Programs: Carol discusses the challenges she faced in scaling Exclaimer’s marketing efforts, particularly around change management and balancing short-term lead generation with long-term brand building.
• The Evolution of Buyer Behaviour: With buyers now doing up to 80% of their research before engaging with sales teams, Carol explains how Exclaimer is adapting to this shift by focusing on personalisation and delivering value at every touchpoint.
• B2B Influencer Marketing: Carol shares her thoughts on the growing role of influencers in B2B marketing, both formal and informal, and how they can help build credibility and trust in a crowded marketplace.
• The Power of Integrated Marketing Campaigns: Why integrating multiple marketing channels leads to higher success rates and how Exclaimer wraps potential customers in consistent messaging across various touchpoints.
• AI in Marketing: Carol highlights how AI is transforming marketing operations at Exclaimer, from automating routine tasks to analysing customer reviews for insights that drive product development.

Join us as we explore the strategies behind successful B2B marketing campaigns and gain actionable insights from one of the industry’s leading voices.

Key Takeaways:

• Email Signatures as a Marketing Tool: Email signatures can be more than just contact information; they are valuable real estate for promoting content, scheduling meetings, and driving engagement.
• Scaling Challenges: Change management is crucial when scaling a business. Building new channels and operational foundations requires buy-in from all stakeholders.
• Adapting to Buyer Behaviour: Modern buyers are more independent, often completing most of their research before contacting sales. Marketers need to focus on building trust early in the buyer journey.
• AI’s Role in Marketing: AI is not replacing marketers but enhancing their ability to scale operations and make data-driven decisions faster than ever befo

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Join Carolanne Ashley, co-host of the Your MindBody Link podcast, as we journey into the future of AI and unpack Andrew Grill's new book, Digitally Curious.

Have you ever wondered how digital curiosity can shape your career? This episode promises to unravel that and more as we uncover the behind-the-scenes story of "Digitally Curious" and how Andrew's early experiments with technology and over 100 podcast interviews fueled its content.

The episode examines groundbreaking technologies such as quantum computing and self-sovereign identity, discussing their imminent and profound impact on businesses.

We also tackle the looming "Q-Day", and the need for organisations to prepare for a new era where quantum computers will challenge current data security measures.

Find out how Andrew's experience speaking to corporate audiences as the Actionable Futurist, where he leaves them with five things to do next, spawned the "Curious Five", which is included at the end of every chapter, making it practical and actionable.

Carolanne asks how AI can transform everyday workflows like never before, acting as an "always-on intern" to revolutionise business operations.

Watch as the tables are turned, and the interviewer becomes the interviewee!

More information

Order Digitally Curious
More on the book
Your MindBody Link podcast
Carolanne's website
Carolanne on LinkedIn

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In today's rapidly evolving business landscape, the role of the CFO is undergoing a transformative shift. As highlighted in a recent discussion on the Digitally Curious podcast with Chris Juneau, Head of Market Strategy for SAP Concur, CFOs are increasingly turning to AI to drive strategic growth and innovation.

Many of you may already be using SAP Concur without realising it. When you book a trip, submit your expenses, or you use the brilliant traveller app Tripit, you’re using SAP Concur services.

I spoke with Chris about a couple of recent reports from SAP Concur, one which looks at how CFOs are embracing AI, and another about how to measure and maximise the returns from AI.

Key Insights from the CFO Insights Report:

• Rising Investment in AI: Despite 58% of CFOs admitting limited understanding of AI, investment in AI technologies has surged from 15% to 51% since 2023. This reflects a growing recognition of AI's potential to revolutionise financial processes.
• AI Applications in Finance: CFOs are leveraging AI for various applications, including journaling and bookkeeping (65%), financial planning (59%), and risk scenario planning (53%). These technologies are not only enhancing efficiency but also enabling more strategic decision-making.
• Bridging the Knowledge Gap: Education is key. SAP Concur is committed to educating financial leaders on AI applications, helping them ask the right questions and implement AI responsibly within their organisations.

AI adoption is not just about cost reduction; it's about unlocking productivity gains and fostering innovation. By automating mundane tasks, CFOs can focus on strategic initiatives that drive business growth.

So what can you do next?

Educate and Empower: Continuously educate your teams on AI's potential and collaborate with technology partners to harness its full capabilities.

Collaborate Across Functions: Partner with HR and IT leaders to ensure a holistic approach to digital transformation.

Challenge the Status Quo: Always seek better ways to optimise business processes and drive strategic outcomes – start exploring your existing platforms and see if they can be enhanced by AI.

Join us in exploring how AI is reshaping the role of the CFO and driving businesses towards a more innovative future.

Resources Mentioned
CFO Insights report: Repositioning for Growth
CFO Insights report: How to Measure and Maximise AI Returns
Concur Expense
Chris Juneau on LinkedIn

This is a paid partnership with SAP Concur.

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Many will know that I’ve just published my new book, Digitally Curious: Your Guide to Navigating the Future of AI and All Things Tech, which is now available worldwide.

The reception has been overwhelmingly positive, and I believe it is a book that will help many people better understand the technology surrounding us.

I’ve already been interviewed on several podcasts about the book, and you can find links to these below.

I wanted to showcase the book on the podcast, but it would be strange for me to interview myself.

I recently presented at the Skillsoft London Perspectives event at the Shard on “The future of work in the age of AI.”

I always strive to present the latest thinking in my keynotes, and as part of my research, I wanted to try out the new Google product Notebook LM, which stands for Notebook Language Model.

You can access it via notebooklm.google

In Google’s own words: NotebookLM is your personalised AI research assistant powered by Google's most capable model, Gemini 1.5 Pro.

One cool feature is the ability to upload your data and turn it into a podcast with two AI-generated hosts.

I decided to try this out with the book. I uploaded the book's PDF, which contains 74,000 words, and pushed the button to make a podcast.

I did nothing else. Five minutes later, what you hear on this episode is what was produced verbatim.

I’ve not edited the 12-minute AI-generated episode in any way.

I don’t think this will immediately replace podcasts or podcast hosts. However, it may be a new way to present written information.

We all have different learning styles, and so perhaps this would help people who prefer to listen instead of reading content.

I look forward to your thoughts on this and the content from my AI hosts about the book.

If you’d like to pick up a copy of the book head to curious.click/order, and as always, I encourage you to stay curious.

Resources
NotebookLM
AI in Education Podcast with Nadio Granata
Silicon UK Podcast on Digitally Curious
Purchase Digitally Curious

Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode, we delve into the transformative power of AI and technology in the nonprofit sector with Jacek Siadkowsk, co-founder and managing director of Tech to the Rescue.

Our discussion explores how tech innovations are revolutionizing nonprofit operations, from enhancing efficiency and service delivery to driving social good through scalable solutions. Jacek's journey from running a digital agency to spearheading a global movement offers valuable insights into the mission and impact of Tech to the Rescue.

The episode kicks off with an exploration of how AI and automation are making significant strides in the nonprofit sector. Jacek highlights the role of Tech to the Rescue in bridging the gap between tech companies and nonprofits by facilitating pro bono collaborations.

These partnerships enable nonprofits to leverage advanced technologies to solve real-world problems, thereby amplifying their impact. The conversation underscores the critical role of AI in enhancing efficiency, fundraising, and service delivery for nonprofits, while also addressing the challenges of ensuring accurate and reliable AI applications.

A fascinating case study discussed in the episode is Bikara Udara's voter empowerment platform in Indonesia. This innovative tool is changing the political landscape by helping citizens elect candidates prioritising quality of life. The broader implications of such technology extend to various social issues like health, climate, and education.

Jacek also highlights exciting partnerships with tech giants like Google.org and AWS, which are propelling the AI for Changemakers program to support nonprofits globally.

Jacek's ambitious plans for Tech to the Rescue include facilitating tech services worth $1 billion by 2030 and popularizing the culture of tech for good.

This episode is a must-listen for anyone interested in harnessing technology to drive social good. From the transformative role of AI and automation in nonprofits to the ethical considerations of responsible AI development, the discussion offers valuable insights and inspiration.

More on Jacek
Jacek on LinkedIn
TTTR Website

Resources mentioned
Verner Vogels

Thanks for listening to Digitally Curious. Pre-order the book that showcases these episodes at digitallycurious.ai/pre-order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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How can insights from managing a winery help shape the future of AI technology at Intel? Carla Rodríguez bridges both worlds. When I asked Robert Hallock at Intel who I should invite next onto the podcast – his response was instant - Carla Rodríguez, who runs Intel’s client software ecosystem.

“Razor sharp … just so smart, so capable” was his description, so I just had to invite her onto the show. Carla is no ordinary big tech company exec. She served in the Peace Corps in Romania and worked her way through the ranks of Intel, joining in the finance area to become VP of one of the most important and innovative parts of the company.

In between these roles, she has also found time to help run a winery business with her husband, which gives her a unique perspective on the issues facing companies of all sizes.

Her role at Intel is to work closely with the developer ecosystem. With the recent launch of their AI PC program, which utilises the Intel vPro platform powered by Intel Core Pro processors, we’re seeing AI rise to become mainstream and a must-have tool in the workplace, driving innovation and productivity.

There was so much to unpack in this episode that a single post can’t cover everything we discussed. I’m creating a series of posts to share the topics we discussed over 35 minutes.

In our discussion, Carla explains how running a boutique winery in Oregon’s Willamette Valley with her Husband gives her a unique perspective on the challenges and rewards of running a small business, insights that she brings back to her role at Intel.

You’ll also learn about:

AI: Moving from Niche to Mainstream

AI has now reached a tipping point where it is becoming mainstream and Intel is at the forefront of this revolution with their AI PC platform, integrating CPU, GPU, and the new Neural Processing Unit (NPU) to handle complex AI tasks efficiently.

Empowering Developers with AIPC

Intel's AIPC Developer Program is a crucial initiative aimed at supporting developers in harnessing the power of the NPU. By providing hands-on labs and development kits, Intel is enabling developers to experiment and create groundbreaking applications.

The Immediate Impact on Businesses

For small and medium enterprises (SMEs), the benefits of adopting AIPC are immediate. Carla emphasised that the time to invest in AIPC is now, as it offers enhanced productivity, security, and innovative capabilities.

Future of Work: Embracing AI

The future of work will be significantly shaped by AI, with tools that enhance productivity and free up time for more strategic tasks. As Carla pointed out, AI is like having an always-on intern, ready to assist with various tasks, making us more efficient and effective in our roles.

This podcast is sponsored by Intel.

Thanks for listening to Digitally Curious. Pre-order the book that showcases these episodes at digitallycurious.ai/pre-order

Your Host is Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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How can emerging technologies and critical thinking shape the future of business? Join us on Digitally Curious as we sit down with Arvind Ravishunkar, General Manager of Think Tank and Tech Strategy at Wipro.

Arvind offers an inside look at the groundbreaking projects at Wipro's innovation lab, Lab45, and discusses how the lab is pioneering new business models and sustainable practices. Discover how their Think Tank's new podcast, Unpacked, aims to make complex technical topics accessible, and why understanding technology at a fundamental level is crucial for modern business leaders.

Imagine a workplace where debate and critical thinking are not only encouraged but essential. Arvind explains the transformative power of monthly debates within their think tank, designed to challenge team members to see all sides of an issue, backed by data and evidence.

These debates sharpen minds and foster adaptability, preparing the team to navigate an unpredictable business landscape. He shares how knowledge-sharing sessions and a culture open to change are vital for fostering innovation and staying ahead.

The future of AI is here, and it's reshaping industries at an unprecedented pace. Arvind delves into the implications of AI integration, from Apple's latest partnerships to the broader trends in AI adoption. He underscores the importance of data quality and strategy in successful AI projects and shares his journey towards cultivating digital curiosity in his team.

Explore the far-reaching impacts of AI on job markets, the evolving role of educational institutions, and the necessity for responsible AI practices. Tune in for an episode rich with insights into the evolving landscape of technology and business leadership.

More on Arvid
Arvind on LinkedIn
Lab45 Think Tank
Unpacked podcast

Thanks for listening to Digitally Curious.

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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This episode is sponsored by Intel.

There are some exciting new developments in AI, and we're at the beginning of a truly transformative era, thanks largely to innovations led by companies such as Intel.

Intel's recent advancements in AI technology, particularly Intel vPro PCs powered by Intel Core Ultra processors, are setting a new benchmark for what professional devices can do.

With a strategic shift towards local AI processing, Intel is mitigating the traditional reliance on cloud services, which cuts costs and significantly boosts data privacy and processing speeds.

I spoke with Robert Hallock Intel's Vice President and General Manager, Client AI & Technical Marketing, to learn more about what Intel is doing with AI.

Robert believes the integration of AI capabilities directly into PCs will drive the most significant change in personal computing in 20 years.

A significant development enabling this shift is Intel's new Core Ultra processor. It is designed to optimise AI software performance by efficiently splitting tasks between the CPU, GPU, and a new component – the Neural Processing Unit or NPU.

This will allow AI PCs to provide enhanced experiences with marketing & content creation, productivity assistance, and privacy controls, all powered by on-device AI.

Intel and Microsoft have co-defined the definition of AI PC. It is a PC with a dedicated copilot key, and it brings new AI experiences in productivity, creativity, and security through a combination of the CPU, GPU, and the new NPU from Intel.

In this episode, Robert and I looked at the business case for the AI PC.

The ability to perform traditionally processor-intensive AI tasks locally will benefit knowledge workers who aren't always connected and need to prioritise data security.

A key benefit of an AI PC powered by the Intel Core Ultra processor will be the improved capacity for AI powered threat detection offered by Intel Threat Detection Technology within the Intel vPro platform.

It's now becoming clear that organisations must adopt AI capabilities to remain competitive, as classic corporate software rapidly adopts AI and disadvantages non-adopters.

Whether you're a business leader looking to harness the power of AI for competitive advantage or an IT Professional keen to understand the vision for AI integration in personal computing, this episode is for you.

You can find out more about Intel's vision for AI PCs Built for Business at intel.ly/3J6g0MP

AI #AD #IntelCoreUltra #IntelAmbassador #IntelvPro #podcast #futurist #actiona

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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This podcast episode features an interview with Darshan Chandarana and Julia Howes from PwC about opportunities in enterprise AI.

They discussed AI adoption across industries, with financial services and retail leading the way, and Darshan emphasised the importance of responsible AI and understanding societal impacts.

Julia discussed the challenges of AI adoption like determining value and data privacy issues.

Julia gave examples where Microsoft's Copilot AI is helping non-native English speakers and explains how the future of work with AI could involve remote working and creativity hubs.

Emerging technologies like augmented reality are also discussed, and our guests encourage experimenting with AI, embracing change, and coordinating cross-functional teams to unlock value from enterprise AI.

We also discussed:

• Industries benefiting the most from Gen AI
• Responsible AI in practice
• Getting started with AI
• Why GenAI needs an intelligent approach to adoption
• PWCs own tool - ChatPWC
• What are customers asking about Generative AI?
• What are AI Co-Pilots?
• AI Strategy and Execution Challenges
• The need for an AI Council to help co-ordinate activities
• What do clients need to look out for with AI projects?
• Common challenges faced in integrating AI
• Safe, short experiments
• AI Applications and Data Quality
• The quick wins for AI projects
• The need for quality AI-ready data
• Without good data, there is no good AI
• Industry-specific LLM's
• AI Industry Trends and Applications
• The most unique problems solved by AI
• Podcast tip - using AI for language translation
• Preparing the workforce for Gen AI
• Addressing employee issues around AI deployments
• Future Work Trends and Emerging Tech
• The need for critical thinking in the age of AI
• The future of work under AI
• Emerging technologies to watch
• How to stay informed on new technologies
• 3 actionable tips to prepare for Enterprise AI

More on Darshan
Darshan on LinkedIn

More on JuliaJulia on LinkedIn

Resources mentioned in this episodeThe PWC Essential 8 Technologies
PWC website
"I am Flame" book on Amazon

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode, we look at a report I wrote in partnership with Vodafone UK to examine how 5G Standalone (5G SA) could transform UK over the next 5-7 years.

To talk more about the findings, I spoke with Nicki Lyons, Vodafone UK's Chief Corporate Affairs & Sustainability Officer.

Some of the predictions in the report include:

We’ll see the end of Video Assisted Referee (VAR) and poor off-side decision-making thanks to smart ball tech, pitch sensors and player wearables enabled by 5G Standalone (5G SA) – meaning more time is devoted to the beautiful game and less time on disputes.

Connected clothing will mean trainers will ‘talk’ to each other and collate style and sustainability-inspired looks from other feet on the street, powering your very own AI-powered style guide – enabling fashionistas to discover styles and express themselves in new ways.

Working with Vodafone, in a new report, leading futurist Andrew Grill predicts how 5G SA could transform the things the UK loves most in the next five-to-seven years – from retail and sports to gaming and entertainment.

The report supports the growing need for 5G SA infrastructure in the UK, as the proposed Vodafone and Three merger paves the way for UK 5G SA leadership with a pledge to invest £11 billion and reach over 99% of the UK population with 5G SA by 2034.

More on Nicki LyonsNicki became Director of Corporate Affairs and Sustainability in October 2021. She’s responsible for external communications, government and regulatory affairs, and sustainable business. Before this, she worked in senior roles at Walgreen Boots Alliance, Unilever, PepsiCo, in UK government and in international development.

Nicki on LinkedIn

Resources mentioned in the showAnn Patchett Tom Lake book
Vodafone UK Website
Vodafone and Three website

More on the reportVodafone press release about the report
Download the report

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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In this episode, we’re casting our minds back to 2004, when NASA landed the Spirit rover on Mars; the last episode of Friends aired; George W Bush was re-elected US president, and the number one hits were LMC’s Take Me To The Clouds Above in the UK and Hey Ya! By Outkast in the US.

Over at Harvard University, computer science student Mark Zuckerberg is coding in his dorm room. Lately, he’s been nurturing a reputation as a minor enfant terrible on campus after creating the shortlived site FaceMash, which allowed students to rate each other’s hotness.

Today, Wednesday, 4th February, he’s about to push “publish” on TheFacebook, which would later become simply Facebook.

So what does Facebook look like at 20, and what can we learn from this social networking phenomenon?

To help me answer this and more, I’m joined by Jason Mander, Chief Research Officer at leading global consumer research platform GWI, to dive into their vast research platform and take a deep dive on Facebook at 20.

Here are the key statistics Jason mentioned on the podcast, extracted from the GWI platform.

• 75% of people in the UK use Facebook monthly, 66% use it weekly, and 50% use it daily
• Boomer Facebook usage has increased 20% over the last decade, with around 66% of boomers currently using it
• Gen Z and student Facebook usage has decreased compared to 10-20 years ago, though around 66% of Gen Z still use it
• Half of 13-14 year olds are on Facebook, despite declining usage among younger generations
• TikTok, Instagram and Snapchat are the most popular platforms among children
• Meta owns Facebook, Instagram, WhatsApp and Messenger – the top 4 platforms in the UK
• 15% of UK residents purchase secondhand items online weekly
• Around 50% of Brits use eBay for selling items, 25% use Facebook Marketplace, and smaller percentages use sites like Gumtree
• Three quarters of Millennials and Gen X in the UK use Facebook, with stable usage over the last 10 years
• Instagram ranks as the 4th most used social media platform in the UK, used by around 60% of people
• Facebook Messenger ranks 3rd for pure messaging platforms in the UK
• iMessage overtakes Messenger among younger Gen Z
• 96% of Gen Z in the UK use at least one Meta platform like Facebook, Instagram, WhatsApp
• Boomers’ Facebook usage is up 20% in the last decade

More on Jason

Jason on LinkedIn
Jason on Twitter

You can listen to the episode with GWI Tom Smith here.

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Twenty-four years ago, the world prepared for the risk of a global meltdown due to the "Y2K bug" - the potential for computer errors related to the formatting and storage of calendar data for dates in and after the year 2000. The issue at the time was many programs represented four-digit years with only the final two digits, making the year 2000 indistinguishable from 1900.

Because many computer systems could not correctly distinguish dates, this had the potential to bring down worldwide infrastructures for computer-reliant industries.

Thanks to the awareness of this as early as 1985, many systems could be modified in time, and the impact of the Y2K issue was minimal.

However, a new threat is looming with the advent of Quantum computing. These mega-powerful computers will potentially be able to decrypt current-day encryption by 2030, with some cybersecurity experts suggesting it could even be as soon as next year.

What does this mean for businesses and consumers? Any currently encrypted data could be stored until such a time that quantum computers can decrypt it, exposing our most important secrets and personal information to bad actors and hackers.

Are you prepared for the quantum threat? In this first episode for season six, we discuss the risks and opportunities of quantum computing with Chris Johnson, Senior VP and Global Head of Enterprise at Nokia.

Chris explains how quantum computing will exponentially increase data volumes and processing power, potentially allowing encrypted data from today to be decrypted in the future. He stresses the importance of preparing networks and systems now to be "quantum safe."

We also explore the positive uses of quantum, such as accelerating research and optimizing complex systems, and Chris shares examples of how quantum could speed up vaccine development and financial analysis.

Tune in to learn what Nokia is doing in the quantum space, how edge and cloud computing will work with quantum and three actionable steps you can take today to future-proof against quantum threats.

It's a fascinating look at an emerging technology with worldwide implications.

About Chris

Chris is Senior Vice President and Global Head of Enterprise at Nokia.

A veteran sales and business leader, Chris focuses on delivering critical network solutions for the world's most essential industries. He is a passionate champion of industrial digitalization for enterprises and government organizations, with a deep understanding of how innovative and intuitive digital technologies can bring resilience, productivity, efficiency and sustainability to any operation.

Drawing on his experience defining business strategies, developing teams, executing initiatives and driving profitable growth, Chris helps Nokia Enterprise customers harness the exponential potential of networks to unlock new business models and build capacity for long-term success.

Connect with Chris on Linkedin

Connect with Chris on Twitter

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Curious about edge computing? Want to understand why it's the next big thing in the world of IT?

My conversation with Mark Swinson, an enterprise IT Automation Sales Specialist at Red Hat, might just be the discussion you're looking for.

Mark takes us on a deep dive into the world of edge computing, discussing its benefits, applications, and the crucial role of open-source projects.

We navigate the diverse applications of edge computing, exploring its transformative impact in sectors like retail, autonomous driving, and more.

Mark also enlightens us on the significant role of AI and Kubernetes in shaping the edge computing landscape.

Our conversation also touches upon the unique challenges in edge computing and why data security is paramount in this field.

More on MarkMark on LinkedIn

Resources MentionedRed Hat Connect London 7 November 2023
The Age of AI - Henry Kissinger, Eric Schmidt, Daniel Huttenlocher

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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On this episode of the Actionable Futurist Podcast, I had an in-depth conversation with Steve Young, UK SVP & Managing Director for Dell Technologies, on why it is now critical that CEOs, CIOs, CFOs and CISOs play a role in driving a well-planned multicloud strategy for their businesses.

In recent years, cloud technology has proliferated. However, many are realising that not all workloads and applications are suited to a single public cloud environment. Or, in fact, a public cloud environment at all.. As such, going 'multi-cloud' has been implemented unintentionally rather than strategically.

The need for a multi-cloud approach is now more urgent as companies are deploying more complicated applications and services, so this Podcast is timely and important for business leaders in any organisation to hear.

The discussion made me realise that multi-cloud strategy is not just about the tech world – and as Steve highlights, it has significant implications for various industries, including financial services and FMCG

In the podcast, we discussed how a financial services organisation has efficiently utilised multi-cloud for cost and efficiency using ground-to-cloud and cloud-to-ground approaches.

We also explored Dell Technologies' vision and differentiation in the multi-cloud space and how they focus on enabling customers to consume public cloud-style services irrespective of where their data and applications sit.

Dell Technologies is helping to bridge the gap in the market for multi-cloud skilled talent. Artificial Intelligence also impacts the multi-cloud environment, and we talked about how AI will function in a multi-cloud world.

It’s fair to say that multi-cloud environments offer numerous benefits, from increased flexibility and agility to improved cyber resilience; however, the journey towards effective multi-cloud adoption is filled with challenges.

We examined in detail how each member of the C-suite can benefit from a multi-cloud approach.

More and more, CEOs understand the importance of technology in driving business innovation and growth. Embracing a multi-cloud strategy allows CEOs to get their organisations on the front foot of digital transformation.

Steve explained how organisations can successfully navigate the multi-cloud maze through strategic planning, business understanding, and the right technological support.

We also spoke about the Dell Technologies Forum on November 28th in London that I'm attending, the premier conference for technology enthusiasts and business leaders looking to drive innovation and growth. You can sign up for a free pass at futurist.click/dell-forum

Resources mentioned in this episodeSteve on LinkedIn
Sign up for the Dell Technologies Forum

This was a sponsored podcast in partnership with Dell Technologies.

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The world of law is not immune to the sweeping changes brought about by technological advancements, specifically the advent of Artificial Intelligence. In a fascinating discussion with Jaeger Glucina, Chief of Staff at Luminance, we delve into how AI is reshaping the legal industry and creating new possibilities for efficiency and accuracy in legal processes.

Built on a proprietary legal Large Language Model (LLM), Luminance uses next-generation AI to automate the generation, negotiation and analysis of contracts. Developed by world-leading AI experts and validated by leading lawyers, Luminance’s specialist ‘legal-grade’ AI is a trusted co-pilot for any legal team.

From taking a first pass review of any contract under negotiation, to a first-of-its-kind AI chatbot for redrafting clauses on-the-fly and an intelligent contract repository for granular insight into any contractual landscape, Luminance brings AI to every touchpoint a lawyer has with their documents.

A key area of focus in this conversation is the revolutionary role of AI in contract drafting and reviewing. Luminance is leading the way by using a combination of generative and analytical AI to improve accuracy and efficiency in these areas. This technology allows for the identification of risk elements in contracts and the generation of drafts with simple prompts.

As Jaeger highlights, this is a significant shift from traditional legal processes and has the potential to greatly improve the working lives of lawyers and legal professionals.

One of the fascinating aspects of AI's integration into the legal sector is its potential to redefine traditional business models. A significant shift is taking place in how lawyers bill for their services. AI is introducing opportunities for automation, leading to a drastic reduction in time spent on certain tasks. This change is influencing the billing model in the legal industry, moving away from hourly billing towards value-based pricing.

As the legal industry continues to embrace AI, there's a growing need for digital literacy among legal professionals. The integration of AI into legal processes requires a workforce that understands and can effectively utilize these new tools.

Jaeger underscores the importance of equipping legal professionals with the necessary digital skills to harness the full potential of AI in their work.

More on JaegerJaeger on LinkedIn
Jaeger on Twitter
Luminance website

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Imagine a world where AI seamlessly integrates into your daily workflows, driving productivity gains, efficiency increases, and automation.

AI and in particular Generative AI is all over the media, and now companies are looking at how they should be introducing AI into the enterprise.

While Generative AI platforms such as ChatGPT have been trained on publicly available data, they may not be suitable for always-on and mission-critical systems. So what’s the opportunity for enterprise-grade AI?

To answer this question, I’m delighted to have on this episode Umesh Sashdev, CEO of Uniphore, an Enterprise-class, AI-native company that has set out to transform businesses delivering compelling and engaging customer and employee experiences.

As we navigate the exciting yet challenging landscape of AI, we discuss potential pitfalls along the way. Umesh candidly shares insights into vital areas like regulation, data security, and total cost of ownership.

We dive into how regulation is necessary, including guardrails for AI ensuring ethical use of public data, and protecting against biases and inappropriate use.

Umesh also provided three actionable steps to ready your business for the AI revolution.

More on UmeshUmesh on LinkedIn
Umesh on X

Resources MentionedJolt Effect, The: How High Performers Overcome Customer Indecision
Uniphore website

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Can machines really think like humans? What is the future of General Artificial Intelligence (GAI) when machines more closely resemble human behaviour than ever before?

In this episode, Peter unveils his journey into the realm of General Artificial Intelligence (GAI) and his vision of machines possessing the ability to think, learn, and reason like humans. We look at the intricacies of General AI and how it sets itself apart from narrow AI.

The episode also looks at how companies are tackling the immense challenges associated with crafting machines with general intelligence - from understanding the significance of concept formation in artificial general intelligence to discussing the role of quantum computing and resources in AI development.

Peter also provided his views on the potential of machines developing empathy and the role of AI in ethical and moral debates, and answers the questions I've always wanted to ask - can AI feel empathy and love?

Finally, we take a peek into the future as Peter shares how Aigo.ai is harnessing the power of conversational AI to revolutionize personalised experiences.

More on PeterPeter on LinkedIn
Peter on Medium
Aigo websitePeter Voss is the world's foremost authority in Artificial General Intelligence. He coined the term 'AGI' in 2001 and published a book on Artificial General Intelligence in 2002.

He is a Serial AI entrepreneur, technology innovator who has for the past 20 years been dedicated to advancing Artificial General Intelligence. Peter Voss' careers include being an entrepreneur, engineer and scientist.

His experience includes founding and growing a technology company from zero to a 400-person IPO. For the past 20 years, his focus has been on developing AGI (artificial general intelligence). In 2008 Peter founded Smart Action Company, which offers the only call automation solution powered by an AGI engine.

He is now CEO & Chief Scientist at Aigo.ai Inc., which is developing and selling increasingly advanced AGI systems for large enterprise customers. Peter also has a keen interest in the inter-relationship between philosophy, psychology, ethics, futurism, and computer science.

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In the race to dominate Al we have seen our data privacy, democracy, and even our human rights impacted.

To understand what brands and consumers need to do to fight back, I spoke with Anton Christodoulou, Group Chief Technology Officer at leading experiential design company, Imagination and co-founder of the new Trust 3.0 initiative.

The Trust 3.0 initiative is a Data Privacy Advocacy Group convening the brightest minds in privacy, AI, and technology to champion responsible innovation for a safer society.

I’m proud to say that I’m also a part of this timely initiative.

Anton is responsible for overseeing Imagination's global technology strategy, project and service delivery execution; to deliver immersive, engaging and measurable experiences to clients including Mastercard, Ford, Major League Baseball, Jaguar Land Rover and Shell.

I started our discussion by asking Anton more about Trust 3.0 and why it has been set up.

This episode looks at its implications on data privacy for consumers and businesses and offers a deep dive into the necessity of transparency, security, and fair exchange of value in handling customer data.

We also discuss how businesses can leverage this to promote trust and security.

More on Anton
Anton on LinkedIn
Imagination website
Trust 3.0 website

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Consumers are beginning to understand that their personal data has real value, but it is still held in the hands of big technology companies. The promise of consumers managing and owning their own data will become a reality thanks to decentralised or self-sovereign identity (SSI).

To delve into this topic, I'm delighted to welcome onto the podcast Marie Wallace, Digital Identity Lead at Accenture.

Marie and I both had the chance to work together at IBM and I've always enjoyed our discussions about analytics and data, and this conversation explains SSI in a very accessible way.

Self-Sovereign Identity, or decentralized identity, is a model where individuals have full control over their personal data.

During the episode, Marie debunked the common myth that implementing this model necessitates a blockchain, and we looked at the concept of "streaming trust".

We also looked at Marie's instrumental role in projects like IBM's Digital Health Pass and New York's Excelsior Pass during the pandemic.

A fascinating part of the discussion revolved around the concept of verifiable data, and the potential of AI in offering personalised career advice, primed with our own personal data.

We also examined how companies might interact with customers to provide incentives for releasing individual data and how LinkedIn is starting to verify profiles to allow individuals to have more control over the data they own.

This episode also looked at the integral role of trust networks, the need for secure digital wallets, and the exciting prospects of verifiable data.

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Marie on LinkedIn
Marie on Twitter
Marie's blog
Marie's TED talk

Resources mentioned
1Password

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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What if you could unlock the full potential of Generative AI and its impact on your life and company? Get ready for a fascinating fireside chat recorded live in front of an audience at the offices of leading international law firm RPC during London Tech Week.

The Actionable Futurist Andrew Grill was interviewed on stage by Helen Armstrong, a Partner in RPC’s IP and technology disputes team.

The discussion examined the risks, issues, and ethics surrounding this powerful technology and the roles played by giants like OpenAI, Google, and Facebook in this rapidly evolving space.

This episode also covers the current applications and trends of generative AI in the retail and consumer sectors and how it's already making a mark on our daily lives.

As we navigate the complex world of AI regulation, Andrew shared his insights on explainability, transparency, trust within AI systems, and the implications of the UK Government's white paper on AI.

The episode also touched on the challenges of IP rights, GDPR, ongoing AI model training, and the importance of auditing systems to prevent bias.

Don't miss this thought-provoking conversation as we uncover the incredible potential of generative AI, its ability to unleash creativity, and the crucial need for ethical use of this game-changing technology.

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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How will AI shape the future of marketing and advertising? Join us for a thought-provoking discussion with our guest, Isabel Perry, VP of Emerging Technology at Debt, as we explore the role of AI and its impact on various industries. Isabel shares valuable insights on how her background in architecture has prepared her for the challenges of working with cutting-edge technology and how Debt's unique approach helps brands stay ahead of the competition throughout their digital customer journey.

We dive deep into the myths and opportunities surrounding AI, the potential societal impacts of augmented reality, and the power of recall in AI-driven conversation management. Listen as Isabel discusses the ethical issues related to AI and content creation, the need for industry bodies to assist regulators, and the potential of AI to provide equal advantages for everyone.

Finally, we examine the future of AI in marketing and how individuals and businesses can stay updated with the latest technology. Discover the skills needed for the advertising and marketing intern of the future and the potential of AI tools in streamlining the creative process.

Join us for this enlightening conversation with Isabel Perry that covers everything from AI ethics to the future of marketing.

More on IsabelIsabel on LinkedIn
DEPT Website

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Are you ready to hop on board the future of rail technology? Join us as we chat with Jochen Appel, Nokia's Global Vice President of Digital Industries, to explore the exciting world of 5G technology for rail networks and its potential for transforming the rail industry. We discuss the unique benefits of upgrading from the existing GSMR system to a 5G-based system, such as faster data speeds, a larger ecosystem of vendors, and more data to support critical operations, automation, and asset management.

Jochen also sheds light on the potential of the Future Rail Mobile Communication System (FRMCS) as a global standard, and the role of organizations like UIC and Unifei in developing it. We dive into the trials being run by Nokia with customers and SNCF, SBB, and Deutsche Bahn, and discuss the transition process for rail operators moving to FRMCS systems. Don't miss this enlightening episode as we uncover the advantages of 5G technology integration for rail networks, and learn what smart rail operators can do now to prepare for this imminent change.

We covered topics such as:

• What is the future of Rail?
• The Future Rail Mobile Communication System (FRMCS)
• What is holding back the move to FRMCS
• Unique benefits of the Nokia approach
• The opportunity for FRMCS to become a global standard
• 5G's use in Rail Networks
• New services unlocked by FRMCS
• Transitioning to new FRMCS services
• What should smart rail operators be doing to prepare?
• What does a forward-looking rail operator look like?
• Three actionable things to better understand the needs of modern transportation networks

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Jochen on LinkedIn
Nokia FRMCS solution website

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How can understanding generational differences pave the way for a successful future in the workforce? Join us as we discuss the generational impact of technology on society and the workplace with Mark McCrindle, founder and principal of McCrindle Research. Prepare to uncover insights into how generational labels define us, and the crucial role they play in shaping workforce dynamics.

We'll delve into the importance of bridging the gap between young and experienced employees, as well as the future of hybrid work and the significance of employee experience in retaining top talent. Learn how bringing together diverse generations within the workplace creates a level playing field, fosters understanding, and ultimately prepares organizations for the challenges ahead.

Lastly, we'll explore the role of AI in understanding customer sentiment and the power it holds in analyzing large data sets to identify patterns and connections. Mark shares his wisdom on the importance of fostering organizational culture and investing in training and development to attract, retain, and empower the best talent. Don't miss this engaging conversation with Mark McCrindle, where we uncover the mysteries of generational impact, technology, and the future of work.
More on MarkMark on LinkedIn
McCrindle Research

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We all know that ethics are important in AI, but beyond doing the right thing, are we actually focusing on the things that matter with the current AI tools?

While ChatGPT can write you an analysis of a Shakespeare play to help you pass the semester, should AI be used for more pressing world problems - and are we building AI on the wrong paradigm?

AI Ethicist Stephanie Antonian thinks so. I first met Stephanie at a recent Cadastra event around e-commerce, and over networking drinks, we debated these points about AI.

Having worked for Accenture, Google, DeepMind and GoogleX, she has been thinking about the role of AI in humanity for some time.

She has written a series of essays, the latest one titled: “On Generative AI: Denying the Necessary Limits of Knowledge” and asks the question: What if uncertainty was the secret to advancing knowledge?

Her thinking sparked my curiosity, so a few weeks ago, I packed my portable podcast recorder and we went for a 90-minute walk around London’s Regent’s Park to discuss these issues and more.

We covered a lot of ground (literally around 4 kilometres) and one phrase that captivated me was "AI is a love letter to humanity".

We explore this and much more in this fascinating episode including:

• How Stephanie got started in AI Ethics
• Stephanie's experience with AI
• The biggest issue in AI Ethics at the moment
• Dealing with algorithmic bias
• The issue with AI regulation
• Highlights of working for Google, Deep Mind and X
• Advice for graduates working in tech
• How can AI be used for good?
• Dealing with the hype around Generative AI and ChatGPT
• Humanity’s problem of fact vs fiction
• The problem with ChatGPT
• Open-sourcing the truth to train AI
• Should AI development be halted?
• Stephanie’s essays
• Love and AI
• The role of empathy in AI
• The link between AI and self-worth
• The hysteria in the AI industry
• Are we building AI on the wrong paradigm?
• The opportunity for AI
• The need for ethics and integrity in AI
• Where will the next phase of positive innovation come from?
• AI’s love letter to humanity
• Will AI take our jobs?
• How does AI compare to previous innovations?
• Are you worried about AI?
• Three actionable tips to better understanding AI opportunities & threats

More on Stephanie
Stephanie on LinkedIn
Aestora website
Stephanie’s Essays

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With AI in the news on a daily basis, the question of ethics is a regular discussion topic.

To better understand the role ethics plays in the development of AI systems, I spoke with Gaurav Rao who is the Executive Vice President and General Manager of Machine Learning and with AI leader AtScale.

He is responsible for defining and leading the business that extends the company’s semantic layer platform to address the rapidly expanding set of Enterprise AI and machine learning applications.

Previously, he served in a number of executive roles at IBM spanning product, engineering, and sales that were focused on taking cutting-edge data science, machine learning, and AI products and solutions to market; specializing in model training, serving and trusted AI in the context of driving business outcomes for enterprise applications.

He is also an advisor to data and AI companies including DataRobot, an AI Cloud leader.

We discussed a range of issues related to AI and ethics including:

• Ethical considerations when developing AI systems and models
• The implications of bad decisions when AI is involved
• The role of regulation and AI ethics
• The ethical challenges Governments face with AI
• How can we trust AI systems
• Involving the Chief Risk Officer in AI discussions
• Where to go to learn more about ethics AI issues

More about Gaurav RaoGaurav on LinkedIn
AtScale website

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We’ve heard so much over the last few months about Generative AI and in particular, ChatGPT, so what does it all mean for companies, and what’s coming next?

To answer these questions and more, I spoke with Heather Dawe, UK Head of Data at UST. She is is a well-known Data Leader with over 20 years of experience working across the industry.

Heather has worked at a senior level as a Statistician and Data Scientist within government, the wider public sector and industry.

With expertise in the health, retail, telecommunications, insurance and finance domains, Heather seeks to problem-solve and innovate with real-world challenges, within large organisations, academia, start-ups and incubators.

She also pioneered the development of multi-disciplinary data science teams within the UK public sector.

Heather is passionate about helping others to develop their skills and expertise. She is an advocate for democratising AI as well as achieving greater diversity in those who develop it.

We covered a range of important topics in the field of Generative AI including:

• Defining AI and Machine Learning
• Where Generative AI fits in the AI family
• What the “GPT” in ChatGPT means
• How ChatGPT actually works
• Chat GPT3 vs ChatGPT4
• Is ChatGPT a step-change moment for AI?
• Are we expecting too much from AI?
• Do we need a pause on AI developments?
• How can we regulate new AI platforms?
• How Heather has been using ChatGPT
• Does ChatGPT have a political bias?
• The power of Generative AI for company data
• How Cybercriminals could be using Generative AI
• Heather’s work with clients at UST
• Generative AI predictions in 1, 3 and 5 years
• Three actionable things to better understand AI systems

More on HeatherHeather on LinkedIn
UST Website

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Does Generative AI restrict our freedom to think if we ask it to do everything for us?

To answer this question, I spoke with international Human Rights Lawyer, Author and Speaker and author of “Freedom to Think: The Long Struggle to Liberate our Minds.” Susie Alegre.

We last spoke to Susie on the podcast in 2022, before Generative AI tool ChatGPT had been released, so in this show, Susie provided an update on her views on ChatGPT and AI in general.

We looked at the current trends in AI, and Susie provided some advice for the big tech companies about how they take the next steps with these powerful tools.

In a recent interview, she said: “If artificial intelligence doesn’t know the answer, it simply makes up plausible response, but it automates the prejudices of our societies and delivers them with the confidence of a crypto salesman”.

She asks the question we're all asking - Chat GPT: What is it for?

To end the podcast, she provided three actionable tips on how to best use Generative AI tools:

1. think about why you're using it instead of using your own brain or your own time

2. Don't believe a word it says; double check possibly through Google or maybe go to a library

3. Play with it. But don't trust it.

This show provides a fascinating update to our previous podcast and is very timely.

More on Susie can be found on her website.
You can purchase her book here.
Listen to our first podcast here.

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What traits does the leader of the future need to survive? To answer this question, I spoke to Hannah Greenwood, an international Leadership Speaker, Coach and Writer who works with individuals and global teams to facilitate creative enquiry and implement change.

She founded Cascãd over 19 years ago and specialises in developing the ‘Champion Mindset’ - the alchemic combination of innovative thinking and positive energy.

Cascãd’s Champion Mindset has helped individuals and companies achieve extraordinary things by harnessing the potential of true change.

Hannah is an Associate at London Business School and was formerly Head of Counselling Courses at the Metanoia Training Institute for Psychotherapy and an Adjunct Professor at HULT International Business School teaching the MBA Leadership Module.

She combines her leadership, teaching and therapeutic expertise to enable individuals to engage with their passion and to achieve excellence in their chosen field.

We covered so many things related to the future of leadership, including:

• What is a champion mindset and why we need one?
• The difference between working one-on-one and working with a team.
• The issue of presenteeism
• Encouraging leaders to create teams that others want to join
• Creating modern leaders
• Transformational inner change

Resources mentioned in the showWomen Who Run With the Wolves: Myths and Stories of the Wild Woman Archetype by Clarissa Pinkola Estes

More on HannahHannah on LinkedIn
Cascãd website

Your Host: Actionable Futurist® & Chief Futurist Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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I’ve been guilty of quoting the phrase “The subscription Economy” many times over the last few years without really knowing who coined it - its origins are actually with Tien Tzuo, CEO of Zuora.

To explain more, I was joined by John Smith Phillips, Senior Vice President of SVP Sales & General Manager, EMEA at Zuora on the latest Actionable Futurist Podcast.

We looked at how subscription services might adapt in the future and looked at how John and his clients are currently moving towards a recurring revenue model.

Zuora has helped businesses in all industries transition to subscription models, working with businesses from the Guardian to Schneider Electric.

As John mentions, when you have a recurring revenue model and platform, you can actually see how your customers are consuming the service - and make changes or better versions of the existing product.

This is a fascinating chat about something many of us take for granted.

More on JohnJohn on LinkedIn
Zuora Website

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What are the opportunities for Private 5G? To find out more we spoke with Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT.

He is responsible for driving new digital experiences, offerings and technologies that create growth and transform people’s lives and companies.

Shahid brings over 25 years of experience leading large services businesses with a focus on business transformation.

Most recently, he was a managing partner at Imagine Wireless, a privately held consulting firm driving digital transformation. He was also a co-founder and COO of EQITII – a blockchain-based foundation that enables enterprise businesses to securely exchange and share data.

Prior to Imagine Wireless, Shahid was a Partner at PwC responsible for several digital businesses, including IoT, Emerging Technologies, and Data & Analytics, and he spent 20 years at Accenture as a managing director for Accenture’s North America Telecoms $1B+ business.

Shahid is also a visiting professor teaching the Industrial Internet of Things course at McCormick School of Engineering at Northwestern University and is an appointee to the FCC Technological Advisory Council.

In this show, we looked at a number of issues, including:

• The difference between public and private 5G networks
• The strengths of WiFi vs Private 5G
• The opportunity for edge computing and 5G services
• How NTT drives innovation
• The power of a distributed workforce

More on ShahidShahid on LinkedIn
NTT Global on Twitter
NTT at Mobile World Congress 2023

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Remote working as an option for the modern workforce is here to stay - so what advice would someone who's been working remotely for years have for others?

To answer this question, I spoke with Mark Pinsent, Managing Director, Europe for The Hoffman Agency - a leading Technology PR company.

Mark graduated in 1992 with a degree in Information and Computing Science but his creative streak saw him enter the world of marketing and communications.

He says he’s spent 28 happy years developing and delivering campaigns for B2B and B2C brands in the UK and internationally.

In the second half of the podcast, from the 39 minute mark, we spoke about the art of storytelling and how PR can help organisations tell a great story.

Mark is coming to us today from his “location agnostic” office in France.

The episode is a long one, just over an hour, but worth listening to every minute.

We recorded this back in June 2022, when things were stating to return to normal. Thankfully in March 2023, things seem much more open.

More on Mark
Mark on LinkedIn
Mark on Instagram
Mark’s Landrover Sandy on Instagram
Mark on Twitter
Hoffman PR website
The World for Sale book

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On this episode, we hear from Maya Moufarek, CEO of strategic growth consultancy Marketing Cube.

Maya has over 15 years in the tech and direct-to-consumer industries with roles at Google, Amex, Cisco and LG and she is passionate about working with ambitious entrepreneurs and purpose-driven CEOs to deliver truly sustainable growth.

She says she is proud to be multicultural and multilingual, having had the pleasure of living and working in Moscow, Paris, Amsterdam, New York City, San Francisco and here in London.

We covered a lot of issues related to marketing in start-up companies, including:

• What it means to be a "Full-stack CMO”
• Understanding the human psyche to be a good marketer
• The secret to building sustainable & profitable growth plans
• The one common mistake that start-up CEOs make?
• The specific characteristics of high-growth companies
• Advice for early-stage start-ups?

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Maya on LinkedIn
Marketing Cube Website

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“Permacrisis” was the 2022 Collins Dictionary word of the year, and this year, people are seeking ways to adapt in an uncertain world.

Accenture identified five emerging trends that will alter the power dynamic between brands and customers in the coming 12 months and beyond:

1: Permacrisis and human adaptability

2: What’s next for loyalty?

3: The importance of work intangibles

4: AI is now in people’s hands for creativity

5: Digital wallets: a question of adoption

This year, people are seeking ways to adapt in an uncertain world.​

Emerging technologies are giving control to the people, with never-before-seen outcomes for businesses and individuals.

Artificial intelligence lets people express their natural creativity, Web3 offers the chance to help shape the brands they love, and tokenization may soon hand them full control over their personal data.

How will brands build trust and leverage new technologies for growth?

Building on the 15-year legacy of Fjord Trends, this report—Accenture Life Trends 2023—has the same inspiring content. This year's report is rooted in life centricity and examines the ways in which people are adapting their lives and making use of emerging technology to meet their changing needs.

To examine the report in greater detail, we spoke to Katie Burke, Accenture Song’s Metaverse Continuum Global Content & Offering Lead, working with clients around the globe on their entry into the next wave of the internet.

Sitting within Accenture Song’s innovation and thought leadership practice, she currently serves as the lead content writer for the annual Life Trends report, as well as leading Accenture Song’s ground-up innovation program, that explores technologies that are signalling on the future of humanity, future of interactions, and future of brands.

Katie’s career has been at the intersection of humans, innovation, and creativity. She has created three metaverse experiences for Accenture since the start of the pandemic and has created two thriving digital communities, which is one of the key attributes of Web3.

Resources mentionedAccenture Life Trends Report 2023
Dom Price, Work Futurist at Atlassian Podcast
Dr Lynn Gribble on the opportunities for Generative AI in Education
Solid Project at MIT

More on KatieKatie on LinkedIn
Katie on Accenture.com

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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What’s the future of finance?

To answer this question I spoke with James Butland, Vice President of Financial Partnerships, EMEA for Airwallex.

Airwallex was founded by four friends, Jack Zhang, Max Li, Lucy Liu, and Xijing Dai, in Melbourne, Australia in 2015 and was inspired by real-life experiences.

Out of their love for good coffee, engineering-banking friends Jack Zhang and Max Li started Tukk & Co, a café in Melbourne. As small business owners, they recognised first-hand the impact of high FX fees and banking costs on their profit margins, and sought out to build a better solution for businesses operating cross-border, improving on the constraints of the current global financial system.

Specifically they wanted to solve the pain points surrounding cross-border transactions and empower businesses of all sizes to operate anywhere, anytime.

What's the future of the financial services industry?It’s essential to transform the financial services industry. Banking-as-a-Service (BaaS) is about more than customer experience and business growth, but also the key to unlocking the future of the financial services industry.

At its core, the Airwallex principle is simple: enabling organisations to utilise banking capabilities as if they were the bank, and only enable modules they need to build their propositions.

Increasingly companies are now investing in incorporating financial products and services into their core business models. To meet this rising demand for embedded finance, traditional financial institutions and challengers are increasingly offering BaaS options – but why?

More on James
James on LinkedIn

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Finance, meet Sustainability. On this episode of the podcast, I spoke with Andromeda (Andie) Wood who is Vice President for Regulatory Strategy for Workiva.

She is an expert in the role of technology in corporate reporting, taxonomy design and data modelling, and holds a wealth of knowledge and deep understanding of the impact of EU and UK regulation on global firms, particularly in the areas of corporate transparency and ESG.

There is an undeniable global shift towards greater standardisation in reporting ESG initiatives across markets.

As it stands, corporate reporting comprises the financial statements and management reports of companies, including non-financial and corporate governance statements, as well as country-by-country reporting.

Under the new directive, reports would also include sustainability information.

While new standards consolidate several diverse formats previously used for reporting on ESG progress, Andie explains why transforming standards will cultivate a more hygienic reporting culture that will champion ESG results.

We covered a lot of ground in this podcast, such as:

Push for improvement: These new standards address a worrying lack of clarity on how to report on sustainability, including information on methodology requirements, to more accurately highlight failure points

Future-proof ESG reporting: They will help businesses to mitigate challenges and prepare for the unknown by implementing processes that establish flexibility and control

Acknowledging that ESG plays a direct role in top-line growth: New standards establish critical business success factors, highlighting the role of ESG and encouraging businesses to integrate it into the overall business strategy

Moving towards international comparability: An incremental, but mindful, transition towards transparent reporting will help to build up a rich history of reporting across regions which investors can use to better judge business progress, both individually and competitively

This was an interesting podcast and introduced me to the link between finance and sustainability.

More on Andie

Andie on LinkedIn
Andie on Twitter
Andie’s insights at Workiva

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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The topics of Extended Reality (XR) and The Metaverse are becoming more and more popular. Once the sole domain of gamers, we are now seeing a range of corporate examples for XR, which are building interest in what's next for the space.

To find out more, and understand what types of scenarios are right for these new platforms, I spoke with Thomas Bedenk from Endava.

Thomas has over 25 years of experience in digital productions, focusing on Strategy, XR, and UX to support digital transformation across various industries.

Past XR projects he led span from product design and training to marketing applications for internationally known brands.

Thomas is a frequent speaker at international conferences, an advisor for start-ups, and a fixture at industry associations and events.

His love for digital creation started when he was playing Pac-Man against his twin brother on the Atari 800XL, leading Thomas to develop his first own video game in 1996.

We covered a number of topics including:

• The biggest challenge or opportunity in the XR space and what should businesses be doing to prepare for this?
• How the Metaverse has evolved
• How XR could be used for hybrid working
• The foundation of successful VR: Presence : Agency : Social
• When VR is suitable - when something is Dangerous, Impossible, Counter-intuitive, or Expensive
• The Importance of experimentation in XR
• The IP issues around The Metaverse
• 3 things brands should be doing to prepare for XR

More on Thomas
Thomas on LinkedIn
Thomas on Twitter
Thomas at Endava

Resources Mentioned
"The Metaverse" By Matthew Ball

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Generative Artificial Intelligence or Generative AI - is a relatively new term that is being mentioned a lot when it comes to AI chat engines such as ChatGPT and AI-generated art from platforms such as Midjourney.

One of the industries that is most intrigued by this technology is the education sector.

Plagiarism has been a problem for years, but now a tool like ChatGPT can write a whole assignment in seconds, what does this mean for the sector?

To find out more, I invited back Dr Lynn Gribble, Associate Professor at University of New South Wales in Sydney, who has appeared on the podcast twice before - back in Season 1 to talk about the Future of People Management and in Season 2, spoke about Thriving in Uncertainty during the height of the Covid-19 pandemic.

She’s back for Season 5 to talk about the impact of Generative AI tools such as AI on education – something I know Lynn and her peers have been debating since the ChatGPT was launched late in 2022.

Lynn joined UNSW after a long corporate career in Learning and Development as well as Human Resources.

Holding Masters qualifications in both Education with a focus on aligning personal and organisational values and Labour Law and Relations, Lynn’s PhD looked at the effects of retrenchment on humans.

We spoke about a number of issues related to Generative AI and education:

• The issues around plagiarism, ethics and integrity when it comes to using Generative AI in an education setting
• How industries outside of education might use this new AI technology
• How are universities coping with the introduction of these tools into the mix
• How Generative AI has the opportunity to provide equality for those that struggle with literacy
• Lynn's 3 actionable tips for better understanding the power of Generative AI

More on Lynn
Lynn on LinkedIn
Lynn on Twitter
Lynn at UNSW

Resources Mentioned
ChatGPT
Grammarly

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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New Year, New Season! Welcome to Season 5 of the Actionable Futurist Podcast.

To kick off the new season, I interviewed Sophia Matveeva CEO & founder of Tech For Non-Techies.

Sophia argues that you don’t have to be a tech expert to found, run or work in a technology company at senior levels.

Tech For Non-Techies is an education company and consultancy. Sophia has contributed to the Financial Times, The Guardian, and Forbes on entrepreneurship and technology, and hosts the top-rated Tech for Non-Techies podcast.

Tech for Non-Techies teaches non-technical professionals how to Speak Tech and succeed in the Digital Age through corporate & individual training programs.

As a non-technical founder, Sophia has co-created apps and algorithms that have been used by thousands, won App of the Day by Mashable, and was featured by Inc, the BBC, and more.

She has also guest lectured at the University of Chicago, London Business School, and Oxford University, and led the Blackstone x Techstars accelerator at the University of Texas at El Paso.

Sophia is a start-up mentor at the Chicago Booth Polsky Center of Entrepreneurship, and has advised leading accelerators including Chicago Booth’s New Venture Challenge and the Microsoft x London College of Fashion incubator.

She holds an MBA from Chicago Booth and a BSc (Hons) in Politics from Bristol. She speaks English, Russian and French. Sophia also sits on the Board of the University of Chicago’s Alumni in the UK.

We covered a number of issues related to being “Digitally Curious™” such as

• starting a tech company without a technical background
• the need for digital literacy among senior leaders
• why it's important to build a bridge between technical and non-technical people?
• what it means to be a “digital collaborator”?

These issues and more will be covered in Andrew's upcoming book, to be published by Wiley later in 2023.

More on Sophia
Sophia on LinkedIn
Tech for non-techies website
Tech for non-techies podcast
Sophia on Twitter

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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Environmental sustainability is often seen as just minimising the impact on a company’s business model. Environmental expert Trevor Hutchings from Gemserv argues that companies need to strive to become net-positive, giving back more than they take out.

Trevor is Director of Strategy and Communications at Gemserv and spent much of his early career in the UK civil service, working in a number of government departments and with the European Commission in Brussels, including positions at the Department of Energy and Climate Change where he was responsible for major programs on energy efficiency and the low carbon economy.

He went on to join the World Wildlife Fund, the global conservation charity, where he was Director of Advocacy, working to improve public policy on the environment.

As well as his role at Gemserv, Trevor is chair of the Green Purposes Company set up by the Government to safeguard the green mission of the UK’s Green Investment Bank.

He is also a Fellow at the Institute of Environmental Management and Assessment.

We spoke about a topic that has been in the news lately - that of the “right of repair” of technical devices and the whole notion of sustainability.

We also spoke about how companies can realistically move towards net zero, or even net positive.

More on Trevor
Trevor on LinkedIn
Trevor on Twitter
Gemserv website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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My guest is cybersecurity expert Samantha Humphries. She has over 21 years of experience in cyber security, and during this time has held a plethora of titles, one of her favourites being Global Threat Response Manager.

Sam has defined strategies for multiple security products and technologies, helped hundreds of organisations of all shapes, sizes, and geographies recover and learn from cyberattacks, and trained anyone who’ll listen to security concepts and solutions.

In her current role, she heads up marketing and security strategy for Exabeam in EMEA.

She authors articles for various security publications, speaks frequently at industry events and enjoys mentoring new practitioners and speakers.

Sam also volunteers at community events, including BSides, The Diana Initiative, and Defcon Blue Team Village.

We discussed all things cybersecurity, password security, privacy screens, the future of cybersecurity, diversity and inclusion, and the skills gap in Cybersecurity.

More on Samantha
Samantha on LinkedIn
Samantha on Twitter
Exabeam website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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As an international lawyer, author and speaker, Susie has worked on some of the most challenging legal and political issues of our time including human rights and security, combating corruption in the developing world, protecting human rights at borders, the human rights impact of climate change on small island states, privacy, cybersecurity, disinformation, data protection and neurotech.

Her experience includes both judicial, and oversight roles in the UK and internationally.

She has particular expertise on tech ethics and neuroscience through the lens of human rights, bringing both legal skills and a background in philosophy to the key ethical questions of our time.

Her new book “Freedom to Think: The Long Struggle to Liberate our Minds” is a fascinating read and is available from Waterstones, Amazon, Australia: Trade Paperback, and Hardback.

More on Susie can be found on her website.

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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My guest is Author Byron Reese to talk about his latest book: Stories, Dice, and Rocks That Think: How Humans Learned to See the Future — and Shape it.

It is a fascinating read and looks at what makes the human mind so unique, and how did we get this way?

This fascinating tale explores the three leaps in our history that made us who we are—and will change how you think about our future.

Look around. Clearly, we humans are radically different from the other creatures on this planet. But why?

Where are the Bronze Age beavers? The Iron Age iguanas?

In Stories, Dice, and Rocks That Think, Byron Reese argues that we owe our special status to our ability to imagine the future and recall the past, escaping the perpetual present that all other living creatures are trapped in.

Envisioning human history as the development of a societal superorganism he names Agora, Reese shows us how this escape enabled us to share knowledge on an unprecedented scale, to predict—and eventually master—the future.

Thoughtful, witty, and compulsively readable, Reese unravels our history as an intelligent species in three acts:

Act I: Ancient humans undergo “the awakening,” developing the cognitive ability to mentally time-travel using language

Act II: In 17th century France, probability theory is born—a science for seeing into the future that we used to build the modern world

Act III: Beginning with the invention of the computer chip, humanity creates machines to gaze into the future with even more precision, overcoming the limits of our brains

A fresh new look at the history and destiny of humanity, readers will come away from Stories, Dice, and Rocks that Think with a new understanding of what they are—not just another animal, but a creature with a mastery of time itself.

We also discussed:

• What is a Futurist?
• Why Byron wrote the book
• The structure of the book into 3 acts
• Pascal's 1654 moment on reasoning & Probability
• Human brain capacity in 1654 vs now
• The 21 told stories
• The power of storytelling
• Are we being overloaded with stories?
• What about "fake news" and untrue stories?
• Act 3: The rocks that think
• What will the next 50 years look like?
• Where will AI help us innovate?
• The half-life of a job
• 2001: A Space Odyssey
• Actionable advice for predicting your future

More on Byron
Byron's website
Byron on Twitter
Buy the book

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

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@AndrewGrill on Twitter
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Quantum physics has already changed our lives, thanks to the invention of the laser and the transistor, both products of quantum theory. Almost every electronic device we use today is an example of quantum physics in action.

I believe we may now be on the brink of a second quantum revolution as we attempt to harness even more of the power of the quantum world.

Quantum computing will impact many sectors, including healthcare, energy, finance, security, and entertainment. However, significant practical challenges must be overcome before this level of large-scale impact is achievable.

One of the companies at the forefront of this revolution is IBM.

To better understand Quantum Computing, its advantages and its uses, I spoke with Richard Hopkins, an expert in this field.

Richard is an IBM Distinguished Engineer and Fellow of the UK's Royal Academy of Engineering. He was also the nineteenth President of IBM's Academy of Technology. Richard became President after 25 years of field experience as an IT Architect.

We covered everything from Quantum 101 right through to how Quantum might help solve some of the world's biggest challenges - a fascinating episode for anyone who has heard of Quantum and wondered - just what is it?

We also covered:

• What is Quantum Computing?
• How does a Quantum Computer work?
• When did IBM’s involvement in Quantum start?
• What is “Quantum Advantage”?
• The era of “batch computing” is here again
• When would you need to use a Quantum Computer vs a standard computer?
• The limitations of Quantum Computers
• Edge computing and Quantum
• Working together as an industry
• Richard’s journey to working in Quantum
• Becoming “digitally curious”
• The future Quantum jobs
• Non-technical roles in Quantum
• Sectors that can benefit most from Quantum
• The IBM Quantum network
• IBM’s Quantum roadmap
• AI and Quantum
• The risk of Quantum and encryption
• The need to be “cryptographically agile”
• The good uses of Quantum Computing
• Three actionable actions to better understand the promise of Quantum

Resources mentioned in this episodeSpeakers for Schools
IBM Quantum Computing
The Eisenhower Matrix
Thinking, Fast and Slow by Daniel Kahneman

More on Richard
Richard on LinkedIn
Richard on Twitter
Richard Hopkins Robots

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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In keeping with the renewable energy theme, and on the back of my 2 part series on the Genpact Envision Racing partnership, this podcast features Shell Recharge solutions.

We will hear from Euan Moyer about how they expanding their electric vehicle recharge network across the country into homes and offices, but also looking to the future, when national electricity grids will be able to deliver as well as receive energy from electric vehicle batteries.

I first came across the Shell Recharge brand when I discovered an electric vehicle charging location in Fulham at a revamped Shell facility in west London.

We also covered:

• Shell Recharge Solutions overview
• Home, work and on-the-go solutions
• Towards the target of net-zero
• Gateway to the broader Shell business
• EV Driver survey report results
• Augmenting the existing infrastructure for smart charging
• National Grid capacity for EV charging
• How smart charging works
• Using charging data to provide better services
• The change in driver behaviour required
• The ability to sell energy back to the grid
• Using renewable energy to charge EVs
• New property considerations for EV charging
• What's the future of EV charging?
• Innovation at Shell Recharge Solutions
• How is Shell using the data collected?
• Green number plates in the UK
• Three actionable things to better understand the benefits of sustainable mobility solutions

Resources mentioned in this episodeShell Recharge Solutions
EV Driver Survey Report 2022
Emotion by design
Last.FM

More on Euan
Euan on LinkedIn

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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We know that technology is rapidly changing and it seems heard to keep up sometimes. We’re told that we need to become lifelong learners and this is hard for most of us that lead busy lives, but how does the CEO of a 100,000 person company valued at over $4Bn keep constantly learning? This is a question I posed to Tiger Tyagarajan, CEO of leading professional services company Genpact on the latest episode of the Actionable Futurist® Podcast.

He is one of the industry leaders who pioneered a new global business model and transformed a division of General Electric (GE Capital International Services) into Genpact, a global professional services firm delivering digital transformation solutions for clients. Genpact has more than 100,000 employees and annual revenues of $4 billion USD as of December 31, 2021. Tiger was appointed as Genpact’s chief executive officer in 2011 after serving as chief operating officer.

I was a guest of Genpact at the London E-Prix held last weekend at EcCeL London as they sponsor the Envision Racing Team.

As I learned in part 1 of the series when I interviewed Chief Digital Officer, Sanjay Srivastava this sponsorship goes way beyond having the logo on the car.

Tiger explains in his episode how the partnership came about, and learnings to date.

We also explored a range of other areas in our 35 minute chat including:

• How has Genpact changed in the 22 years Tiger has been there
• The story behind Tiger's name
• Tips for being a lifelong learner
• Using podcasts to facilitate continuous learning
• Re-skilling and upskilling at Genpact
• Empathetic Leadership
• Building leaders in a remote environment
• The Future of work - People. Place. Purpose
• The importance of purpose
• How the Envision Racing Team partnership came about
• Using AI within Genpact to help clients
• Key learnings from the Envision Racing Partnership
• Learnings from the other Envision Racing sponsors
• Key learnings from the pandemic
• What Tiger looks for in new employees & jobs of the future
• Tiger's involvement in Catalyst & the importance of diversity and inclusion
• Three actionable things to become a lifelong learner

I’ve enjoyed getting up and close with the Formula-E cars, and also seeing how they are literally defining the future of electric vehicles, from energy management, battery design, power., braking, regeneration and overall awareness that there is a path to sustainable transportation.

Thanks to Judith Schunke - head of Genpact Marketing EMEA and also their CMO, Stacy Simpson for making the day so enjoyable, and Liam Rawson and the team at The Hoffman Agency.

Resources mentioned in this episodeGenpact website
Winning Redefined: Genpact’s involvement with Formula-E
Crossing data and AI: The Genpact and Envision Racing story
Envision Racing Team

More on Tiger
Tiger on LinkedIn
Tiger on Twitter

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

Disclaimer: This podcast was a paid partnership with Genpact. I was solely responsible for the content of the podcast.

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Today’s guest is world-famous and while you may not heard of her, you may have heard her voice!

Aussie-born and now back in Australia, Karen Jacobsen’s speaking voice is in over 1 Billion GPS units and smartphones worldwide giving directions.

From a single voice-over booking, she created her empowerment brand “The GPS Girl”, teaching the five directions for “recalculating" in business and life.

An award-winning Singer and Songwriter, Karen's musical career highlights include sharing the bill with Norah Jones, Neil Sedaka and Christopher Cross and singing the national anthem at major sporting events including 80,000 people at the Giants Stadium for the New York Jets.

A TEDx speaker, Karen has enjoyed wide media coverage including the NBC Today Show, ABC World News Tonight, the CBS Early Show, The New York Times, NY Daily News, Glamour magazine, being named one of People Magazine's Most Intriguing People and she hosted her own web series "Navigating New York with The GPSGirl".

Karen's voice is in demand in the studio as a Voice-Over artist recording customised voice systems and advertising campaigns and in-person as an entertainer and speaker for Corporate events around the globe.

As an Author, Karen’s book "The GPS Girl's Road Map for Your Future” gives direction for getting more of what you want in business and life.

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High-growth, high-performance companies need to do extraordinary things to remain competitive. I recently had the opportunity to see how leading professional services firm Genpact is leveraging their sponsorship of the Envision Formula E Racing team in ways beyond what they imagined when they teamed up in 2018.

I was invited to Silverstone, the home of British Racing to view first-hand the Envision Racing cars, as well as speak to one of the team drivers, Robin Frijns as well as Team principal, Sylvain Fillipi, and understand how Genpact’s partnership is giving the team a competitive advantage.

Owned by leading digital energy company Envision Group, Envision Racing is one of the founding and leading outfits in the FIA Formula E World Championship

As we will hear in my 2-part podcast series, the championship is more than just a racing series, it's a battle for the future. Formula E cars, powered by pure electricity, are paving the way for the cars of tomorrow.

Genpact is a principal partner of the team, and as we will hear from Genpact’s Chief Digital Officer, Sanjay Srivastava, their partnership goes way beyond their logo on the cars.

Genpact powers many of the solutions to analyse the reams of data from the car after each race and provide actionable insights to tune the car for peak performance under race conditions.

Sanjay explains in the first podcast: “Not only have we helped deliver performance on the racetrack, not only have we helped with the race against climate change, we've actually taken these learnings and applied it to a real business.”

My discussion with Sanjay was wide-ranging and covered many topics around data, analytics, and how the learnings from the racetrack are making it into their customer engagements in a meaningful way.

This podcast is timely, ahead of the London 2022 E-Prix to be held this weekend at ExCeL London – home of the world's first indoor/outdoor circuit where I will be a guest of Genpact to record a second podcast with Shibu Nambiar, their Chief Operating Officer.

Resources mentioned on the show
Leonardo Da Vinci by Walter Isaacson

More on Sanjay
Sanjay on LinkedIn
Sanjay on Twitter
Genpact Website

More on SylvainSylvian's Bio
Envision Racing Website
London 2022 E-Prix

Disclaimer: This podcast was a paid partnership with Genpact. I was solely responsible for the content of the podcast.

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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What does playing soccer in your youth have to do with being the CEO of a high-growth tech company? If you’re Christina Kosmowski from LogicMonitor then it has everything to do with how to coach a team for success. Christiana was an early employee at Salesforce where she helped to develop their customer success program, and later did the same at Slack.

Her Twitter bio describes her as a customer-obsessed CEO changing the very role of IT with customers at the centre. She is a Wife, Mother, Engineer, STEM advocate, and Soccer lover.

As CEO of LogicMonitor, Christina is responsible for accelerating the company’s hypergrowth and delivering on its brand promise of helping C-level executives and their teams thrive through transformation.

Prior to assuming the role of CEO, Christina served as LogicMonitor’s President, leading go-to-market strategy, R&D, customer success and operations.

Christina came to LogicMonitor from Slack, where she spent four years building and leading Customer Success and Enterprise Go To Market Teams and also spent 15 years at Salesforce, where she oversaw functions including renewals, consulting, support and customer success.

This is s a fascinating episode to peek inside the workings of a successful Software as a Service company and understand how they delight customers.

In this episode we covered:

• The difference between customer success and customer service
• The difference with a Software as a Service business
• Biggest learnings from Customer Success teams at Slack and Salesforce
• Becoming a customer-obsessed CEO
• Sharing insights across clients by connecting them
• Collaborating with clients
• Christina’s authentic personal brand
• Lessons from the pandemic
• The “where is Christina” channel in Slack
• Adapting management styles due to the pandemic
• Analysing customer losses
• How Christina’s engineering training has helped her career
• What Christina said “yes” to multiple opportunities
• Advice for secondary school students
• The influence of soccer on leading teams
• Why human relationships should be an industry priority
• Christina’s Personal “board of advisors”
• Selecting mentors
• The best piece of business advice ever given
• Innovation at Logic Monitor
• Best practices to develop a customer success program
• Promoting STEM in schools
• Connecting the sales & engineering teams
• What’s the future of customer success?
• Quickfire round
• Three Actionable tips to delight your customers

Resources mentioned on the show
The Leader you want to be - Amy Jen Su

More on Christina
Christina on LinkedIn
Christina on Twitter
LogicMonitor Website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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I've always been fascinated by how technology can improve healthcare, and over the years at my keynote talks audiences have asked me for my view of what's next.

Finally, I managed to grab two leading figures on this subject: Dr Simon Wallace, Chief Clinical Information Officer at Nuance Communications, and Umang Patel, Chief Clinical Information Officer at Microsoft.

Simon is a GP and public health doctor providing consultancy services to healthcare organisations. He has 20 years of commercial experience modernising & improving the delivery of healthcare.

Previously he was at Hutchison 3G, AXA, PPPhealthcare, Bupa, FIFA, GSK, Optima-life and Worldcare UK.

Umang has worked across commercial and public sectors in healthcare both from payor and provider perspectives and was an early employee at Babylon Health, commercial leader at Aviva, and a NHS Leadership Academy Fellow and practising clinician at Frimley Health.

On the back of the news that Microsoft has agreed to acquire Nuance Communications for $19.7 billion and the transaction is now approved and complete, I spoke to Simon and Umang about how significant this alliance is for the future of digital health.

They are both passionate clinicians and have a deep understanding of how healthcare will be improved with the use of the latest technologies.

I managed to ask many of my "What's the future of healthcare" questions I've wanted to ask for a while, and also confirmed some of my futurist predictions.

In this wide-ranging chat, we covered:

• The Nuance & Microsoft Alliance
• How the acquisition came about
• Nuance and conversational AI
• Future health plans from Microsoft
• Can technology restore the NHS to full health?
• Open data vs patient privacy
• The power of AI in transforming healthcare
• What can we expect to see in terms of innovation?
• What we've learned from the pandemic about driving innovation
• The success of the NHS app
• Fitness tracker data for my Doctor
• Importing fitness data into health systems
• The untapped power of speech & AI in healthcare
• What does the Healthcare Professional of the future look like?
• What does the Hospital of the future look like?
• The promise of a "digital pill"
• The clinician's sixth sense
• Using voice to establish patient wellbeing
• Simon's proudest project
• Umang's proudest project
• Quickfire round
• Three Actionable things to better understand the benefits of digital health solutions

Resources mentioned on the show
United Nation The Case for Integrating Ireland
Better Off Dead: (Jack Reacher 26)

More on our guests
Simon on Linkedin
Umang on Linkedin

Nuance website
Microsoft Cloud for Healthcare Website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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In a world full of misinformation, which media sources can you trust?

Enter The Conversation, an independent source of news analysis and informed comment written by academic experts, working with professional journalists who help share their knowledge with the world and deliver truthful stories that anyone can read and understand.

To learn more about this unique resource, I spoke with Chris Waiting, Chief Executive Officer of The Conversation UK.

Chris previously held senior management positions at the BBC and more recently at the Associated Press. He holds an MA from the University of Cambridge and an MBA from the London Business School.

We discussed a number of important topics including:

• How The Conversation democratises knowledge
• Conversation's roots in Australia
• How The Conversation addresses the decline in media trust
• How The Conversation differs from mainstream media
• The Future of Journalism in the age of misinformation
• The rise of Fake News
• How data influences the stories covered
• The tagline "Academic rigour, journalistic flair"
• The business model
• Fact-checking stories

Resources mentioned in the showTim Marshall - Prisoners of Geography

More on Chris
Chris on LinkedIn
Chris on Twitter
The Conversation website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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Public relations is no longer just about sending press releases - increasingly PR has become integrated with sales and marketing functions and relies upon practitioners having a solid grasp of data.

To find out more about the future of PR and communications, I spoke with Heather Kernahan, the Global CEO of Communications company Hotwire.

Heather has spent her career immersed in technology and moved over to Hotwire from Eastwick Communications after its acquisition in 2016.

Prior to this, she was at Autodesk, where she focused on integrated brand communications and led the development of the company’s first sustainability report.

Heather says she “builds outrageously successful teams, companies and brands”, and is the author of an upcoming book UNSTUCKABLE, to be published in 2022.

We recorded this episode live and in person at Hotwire’s London office.

Hotwire has a concept called "Behaving famously" - which means purposely going out and making connections with people; It’s an expectation of everyone that works at Hotwire, no matter the role - you need to behave famously.

We discussed a number of topics related to communications and PR including:

• How PR has changed during Heather's career
• The most effective campaign over the last 12 months
• How dynamic can communications be?
• The need for data literacy in PR
• The role of PR in revenue generation
• Selling more "shirts and shoes"
• Account-based Marketing (ABM)
• PR reps as business people
• The role of PR in remote selling
• The importance of your digital first impression
• Diversity and inclusion in modern communications practices
• The Hotwire Into Tech initiative
• Evolving the agency
• Hotwire's team "Behaving famously"
• Content that cuts through the noise
• Coaching Executives around thought leadership
• Are print and broadcast still important in the comms mix?
• Meeting the needs of a 24-hour news cycle
• Branded content opportunities
• Heather's upcoming Book - "Unstuckable"
• The one key message from the book
• The importance of Podcasts in the PR mix
• Using LinkedIn for promotion & recruitment
• Lessons from the pandemic
• The role of data in the PR company of the future
• Quickfire round
• 3 Actionable tips for using communication in your business

Resources mentioned in the showDavid Goggins: Can't Hurt me
Jane Wurwand: Skin in the game

More on Heather
Heather on LinkedIn
Heather on Twitter
Heather's Website
Hotwire Global website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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Today's guest is Stephanie Bushcemi, the CMO of Confluent. She is responsible for leading and scaling their global marketing organisation as the company pioneers a fundamentally new category of data infrastructure focused on data in motion. Her leadership is instrumental in how Confluent partners with customers to unlock the full power of data flowing throughout their businesses.

The episode was recorded live at the Kafka Summit at the O2 Intercontinental Hotel in London.

She was previously EVP and CMO of Salesforce, and held the same role at IHS Markit, and also spent a number of years at SAP heading their Marketing functions.

Prior to SAP, Stephanie was at Hyperion, acquired by Oracle, where she spent nearly a decade, in various marketing leadership positions building the performance management category and Hyperion's presence within.

Stephanie holds a Bachelor's degree from UCLA.

We discussed a broad range of topics including:

• How Confluent came out of LinkedIn
• The birth of Project Kafka
• The need for real-time streaming data
• The role of Confluent
• Data in Motion is the future
• Why Stephanie became a Marketer
• Stephanie's experience as Salesforce CMO
• Why Stephanie moved from Salesforce to Confluent
• The similarities between Confluent and Salesforce as category creators
• Working on the Confluent IPO
• Tips for writing an IPO S1
• Advice for companies considering an IPO
• Does going public change how you go to market?
• The importance of open data
• How do you build a business on free, open-source software?
• Adapting to marketing in a post-pandemic world
• The need for marketers to be more data-savvy
• Getting out of the 4 walls of marketing
• What "customer 360" really is
• The value of communities
• The importance of influencers and advocacy in B2B marketing
• What the future of marketing looks like
• The likely mix between virtual and in-person selling
• Lessons learned as a Manager during the pandemic
• Three actionable tips for marketing in 2022 and beyond

Resources mentioned in the showEducated by Tara Westover

More on Stephanie
Stephanie on LinkedIn
Confluence website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com follow @AndrewGrill on Twitter or @andrew.grill on Instagram.

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For many the interim model of working is not new, where senior, experienced staff are brought into a firm before a permanent role is filled. With work moving towards a more distributed model, and access to talent being widened beyond the city centres, will a hybrid workforce model, utilising freelance and permanent staff emerge?

To answer this question and more, I spoke with Charlotte Gregson, PhD the Managing Director for the UK & US for COMATCH, a marketplace for independent management consultants and industry experts.

Charlotte is a former consultant with a career that didn’t take a conventional path. After an academic career culminating with a PhD in Chemistry at Imperial College, her mind for molecules exposed a love for leadership after a stint in healthcare consulting.

When she moved to consultancy Eden McCallum to build independent consultant teams, Charlotte began to recognise the potential the professional gig economy could bring for companies and their employees.

We discussed a range of topics to do with the hybrid working model including:

• What does COMATCH do?
• How COMATCH compares to Fiverr and Upwork
• How traditional consulting firms are embracing experienced freelancers
• How does a talent on-demand platform work?
• What sort of experts and consultants use COMATCH
• What's the future for "Exec" Gig Workers?
• Is "The Great Resignation" real?
• Managing the consulting "bench"
• Tips for working with a distributed workforce
• Emerging tools to help distributed teams
• Using COMATCH StyleMatch technology to match consultants to jobs
• Using AI to match clients with consultants
• Are clients developing a self-service mindset to source talent?
• How COMATCH drives innovation
• A view of the freelance world in 12-24 months
• Challenges of being a tech leader
• The impact of the freelance model on traditional consulting firms
• Attracting quality freelancers to the COMATCH platform
• The rise of the "The Third place"
• The COMATCH business model
• The differences across international markets
• The resistance to adopting a hybrid workforce model
• The need for talent transformation
• Advice for companies looking to integrate freelance talent into key roles
• Dealing with issues around due diligence, IP, security and confidentiality
• The future of flexible working?
• 3 actionable things to consider when setting a hybrid workforce strategy

Resources mentioned in the showMiro whiteboard
Padlett whiteboard

More on Charlotte
Charlotte on LinkedIn
COMATCH website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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May 25th 2022, marks four years since the General Data Protection Regulation, more commonly known as GDPR came into effect in the UK and the EU. The GDPR's primary aim is to enhance individuals' control and rights over their personal data and simplify international businesses' regulatory environment. Four years on, though, are consumers adequately protected?

I spoke with James Walker, CEO of Consumer Privacy champion, Rightly, to better answer this question.

James is a consumer rights advocate and entrepreneur. He founded and grew Resolver, a free, independent resolution service with 18 million unique visitors a year that has solved six billion pounds worth of issues and is the largest independent resolution service in Europe.

James has advised Government, Regulators and Ombudsmen on consumer rights and how to deliver better customer services.

He is on the Board of the Dispute Ombudsman, a Consumer Expert to The Office of Road and Rail, a Non-Executive Director to Consumer Scotland, a co-founder and Non- Executive Director to The Collaboration Network and an advisor to Life Ledger.

We covered a number of relevant and practical topics including:

• What is Rightly?
• What does Rightly do?
• What has been the reaction from advertising companies?
• What is GDPR & what's happened since its launch in 2018?
• What changes are required to GDPR to make it work as intended?
• What is my digital footprint, and how far does it extend?
• How does Rightly work?
• Can you check if companies have replied to your removal request?
• The Right.ly business model
• Brokering a fair value exchange for our personal data
• Brand’s obsession with data
• The need for transparency and openness
• Open Bankings' influence on open data
• The role of regulators
• Staying safe online
• Why breached data has a half-life
• Right.ly consumer research results
• What's next for Right.ly?
• Advice for the UK's Information Commissioner's Office
• The notion of the Polluter pays model
• Three things to do today to start controlling our data

More on James
James on LinkedIn
James on Twitter
Rightly website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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TikTok now has a billion users, so what makes it stand out from Facebook, Instagram, Snapchat, and Twitter?

To answer this I spoke with Aaron Goldman, Chief Marketing Officer of MediaOcean, a mission-critical platform for omnichannel advertising that connects brands, agencies, media, technology, and data.

Aaron has been in the Marketing industry for over 20 years, including CMO roles at 4C, and Kenshoo, a leading enterprise marketing software company.

Aaron was awarded the LinkedIn B2B thought leader of the year in 2020, and is also the author of “Everything I Know about Marketing I Learned from Google” .

When he’s not busy Googling himself, Aaron is spending time with his wife and children, and spoke with me from Chicago.

Aaron has a deep understanding not just what what makes TikTok so different to other social media platforms, but also how brands should approach this new medium.

We covered a lot of ground including

• What is TikTok?
• Why is TikTok so engaging?
• What is the secret to TikTok’s success?
• Viewing creators as partners
• Do brands have a place on TikTok?
• The growth potential for TikTok
• Comparing Facebook vs Instagram vs Snap vs TikTok
• How easy is it to copy the TikTok format?
• Understanding the mindset of the user on each platform
• Where does TikTok fit into the media landscape?
• Why TikTok is the most akin to TV
• The strategic approach to TikTok for brands
• Measuring the impact of creators on TikTok
• The social commerce opportunity for brands on TikTok
• When does entertainment become shopping?
• What is the future of advertising?
• The value exchange and the value of our own data
• The opportunity for TikTok to start afresh
• Aaron’s experiment to sell his own data on eBay
• The rise of digital agents that work for us
• AdTech and the role Mediaocean plays
• Mediaocean’s partnership with TikTok
• What will advertising on social networks look like in 5 year’s time?
• Aaron’s virtual watercooler
• The move to a hybrid working mode
• Turning hybrid working into a competitive advantage
• Educating children about the healthy use of social media
• 3 Actionable things to do today to better understand TikTok

More on Aaron
Aaron on LinkedIn
Aaron on Twitter
Mediacocean website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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If you've ever wanted a Masterclass in Web3, NFTs, Cryptocurrency, Decentralized Autonomous Organizations (DAO) and Decentralised Finance (DeFi) then this 45-minute podcast is for you!

I was fortunate to be able to convince Nick Abrahams, the Global Co-leader of Digital Transformation Practice at leading law firm Norton Rose Fulbright to come on the show and give us a very informative, no-nonsense look at some of the hottest topics in technology at the moment.

Nick is the founder of the successful online legal site, LawPath (90,000+ users) and he created the world's first AI-enabled privacy chatbot, Parker. He also has a thriving career as a keynote speaker on future trends and innovation.. He is the author of the best selling Kindle books "Big Data, Big Responsibilities" and "Digital Disruption in Australia".

He is on the boards of ASX-listed software company Integrated Research ($500M); the global genomics research leader, the Garvan Foundation; the Vodafone Foundation; and the Sydney Film Festival.

We had a whirlwind tour around Web3 and the many umbrella topics.

I started by asking him for some quick definitions of

• Web3
• Metaverse
• NFT
• Cryptocurrency
• Blockchain
• DeFi
• DAO

We then delved into each in more detail including

• Why is Web3 so important?
• Establishing ownership with Web3
• A 3-dimensional experience of the web
• How big could the Metaverse become?
• What does the Metaverse mean for corporates?
• Companies embracing the Metaverse
• Why is Facebook/Meta scared about the Metaverse?
• Are we being brainwashed by Facebook's view of the Metaverse?
• Things for brands to consider before they jump into the Metaverse
• Tokens as a new asset class
• The concept of Tokenomics
• Legal implications for the Metaverse
• The "MetaBirkin" that upset Hermès
• How the legal industry is coming up to speed

We spent some time on the different types of NFTs

• Flex Club NFTs
• Art NFTs
• Collectable NFTs
• Twinning NFTs
• Gaming NFTs
• Branded NFTs

We finished our discussion looking at

• How can corporates best manage NFTs?
• Cybersecurity concerns around NFTs
• What is the future of blockchain, bitcoin and distributed ledger technologies?
• What's the hottest thing in crypto at the moment?
• The future of DeFi - a parallel banking system
• Decentralised Autonomous Organizations (DAO)
• Staying up to date with all these concepts

If you work In a corporate, or for a brand and someone has asked “should we be in Web3/Crypto/Blockchain or have an NFT” then this podcast is for you.

If you’ve heard all these terms and thought aloud “I wish there was one place I could go for a no-nonsense view” then this podcast is for you.

More on Nick
Nick on LinkedIn
Nick on Twitter
Nick's website
What the NFT is going on? The New NFT 'Price is right' Gameshow

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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What really goes on behind the scenes to ensure you get the things you order on-line or in person? To find out more, I spoke with Wayne Snyder, Vice President of Retail Strategy for EMEA at Blue Yonder.

Wayne has worked in retail for more than 20 years and is a recognised expert in planning and supply chain operations.

Wayne argues that with recent advances in technology, we’ve opened a digital window to the consumer, allowing us to go online, and see real-time availability of products in stores.

Because we’re making any flaws in the supply chain very visible to the consumer, the need to solve issues becomes even more important, because as consumers we are fickle, and will go anywhere that can help us best.

Wayne makes a point that there is an even greater challenge for retailers to make sure the supply chain is not only delighting but exceeding the expectations of customers.

We covered many topics related to retail and the supply chain including:

• Covid's impact on the supply chain
• The 2021 Fuel Crisis
• The retail industry's impact from the pandemic
• Key lessons for retail from the pandemic
• Is there a need for open data in retail?
• Navigating retail data
• The role of regulation in the retail space
• Sharing data
• Intermediaries sharing high-level trends
• The change in consumer behaviour due to the pandemic
• Will consumers shop closer to where they live vs where they work?
• The move to online shopping as the default
• Why stores are still dominant
• Differentiating between store and online popularity
• What part does technology play in the supply chain?
• Why Excel shouldn't be running your supply chain
• The importance of IoT for the supply chain
• The Golden Quarter & Christmas in Retail
• The 2022 challenges for retailers?
• Building resilience into the supply chain
• The need for data literacy
• M&S example of digital enablement
• The use of real-time control towers in retail
• The move from when things happened to why things happened
• What's the future for supply chain technology
• The impact of Christmas on the supply chain
• Why the supply chain will be holistic, connected & real-time
• Opening the digital window to the consumer
• The need for the supply chain to exceed customer expectations
• US Retailer inventory accuracy example
• Exception based reporting focusing on what's important
• The role Blue Yonder plays to help with supply chain fluctuations
• The need for shorter technology deployment cycles
• Should consumers care about what goes on behind the scenes?
• 3 Actionable things to do today

More on Wayne
Wayne on Twitter
Wayne on LinkedIn
Blue Yonder Website

Books Wayne is readingUnsettled: What Climate Science Tells Us, What It Doesn’t, and Why It Matters
Factfulness Illustrated: Ten Reasons We're Wrong About the World - Why Things are Better than You Think

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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“During the pandemic, Broadband has saved economic collapse and the health system collapse” says Phil Sorsky, Senior Vice president of Worldwide Sales at CommScope.

When you think about it, one of the unsung heroes of the last 2 years has been technologies that kept us connected to our families and our work.

With the lines between “home” and “office” increasingly blurred due to the rise of remote working, access to reliable connectivity is crucial so that local economies and communities can truly thrive.

In the latest episode of The Actionable Futurist Podcast, we explore the future of 5G and fibre technologies and what we can expect around the corner.

We also looked at what can be done to narrow the digital divide, especially since we’re now relying on online services even more as a result of the pandemic.

Phil has more than 20 years of telecommunications industry experience, having worked for Juniper Networks, Adobe Systems, Cisco Systems and AT&T, and he is a graduate of the University of Birmingham in the UK.

In this episode we also discussed

• Narrowing the digital divide
• How 5G can solve the "last mile" problem?
• The state of 5G in the UK
• The rise of "community fibre"
• Will every home be connected to fibre in the UK in 10 years?
• How Covid accelerated high-speed broadband adoption
• Would a National Broadband Network concept work in the UK?
• Why Fibre is the answer for faster broadband
• The societal benefits of faster broadband
• How broadband has saved lives and economic collapse during the pandemic
• Cybercrime post-pandemic
• Will we see more 5G use cases?
• The uses of 5G with IoT
• Femtocells to help mobile coverage
• New innovations to drive new services
• What new developments have come out of the pandemic?
• 3 Actionable things for this week

More on PhilPhil on Twitter
Phil on LinkedIn
CommScope website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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How does a university project to index the entire Oxford English Dictionary become one of the world’s largest information management companies with revenues of over $3Bn?

To find out I spoke with Muhi Majzoub, Executive Vice President & Chief Product Officer of OpenText who leads the product development and strategy for the company as well as their transition to the cloud.

Muhi has over 30 years of experience in technology, including 10 years at OpenText, and 16 years at Oracle as VP for Engineering and Application Development. Muhi is coming to us today from California.

In this episode we covered

• OpenText's origins
• Innovations that delight
• Where do the best ideas come from?
• Sparking ideas with a distributed workforce
• Muhi's first experience of cloud computing
• OpenText's journey to the cloud
• Public vs Private Clouds
• The benefits of moving to the cloud
• Keeping the cloud secure
• Cloud technology + supply chains
• What's the future of Cloud?
• Cloud as part of the net-zero solution
• What is an API Cloud?
• The different clouds from OpenText
• How cloud has helped industries over the pandemic
• The future of information management
• 3 actionable things around moving to the cloud

More on MuhiMuhi on Twitter
Muhi on LinkedIn
OpenText website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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We hear a lot about digital transformation, and my guest Helena Nimmo thinks this term is outdated and should be replaced with digital acceleration.

She argues that Digital Transformation suggests that you have a blank canvas and that is rarely true, she prefers to talk about Digital Acceleration and building on what you already have.

Helena knows a lot about this subject as the Chief Information Officer for Endava, a public technology company that is reimagining the relationship between people and technology.

Helena joined Endava in 2019 and has been in the technology industry for over 20 years. A native of Finland, she started her career at Finnish technology giant Nokia in the logistics division before joining Symbian software and moving to London in 1999. She also worked in senior roles in publishing with Euro Monitor and Thomson Reuters.

Helena thinks that data is what makes technology relevant, and prefers the term “digital acceleration” to that of “digital transformation”.

In this episode we discussed:

• How a CIO needs to manage “Shadow IT” in an organisation
• How the pandemic exposed issues of digital breakage
• The extra tools a CIO needs to support a distributed workforce
• Why boards should be taking cybersecurity more seriously
• The industries that have more rapidly adopted digital acceleration projects
• Helena’s views on digital literacy
• Her key learnings as a manager during the pandemic
• How to stay up to date with all the new technologies and platforms that are appearing

More on Helena
Helena on LinkedIn
Endava website
Angela Marsons Crime Writer

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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When we think about the components that go together to make the internet work we probably think of browsers and IP addresses but there is one critical component that brings it together - the Domain Name System or DNS. It's the reason behind when you type cnn.com you end up on the right website.

The design of DNS is more than 30 years old, but still is a critical point of the internet today.

In October 2021, a misconfiguration error caused Facebook to disappear from the internet for nearly 7 hours.

To understand the notion of DNS better, we spoke with Michael Kaczmarek who is the former VP of Product Management at Neustar Security Solutions.

Michael directed the research efforts into distributed denial of service attacks and DNS trends for Neustar working closely with the cross-functional team to publish insights on changes in the cybersecurity landscape.

Prior to joining Neustar, Michael was with Verisign for more than 18 years where he served in various capacities including VP of product management and marketing.

Prior to Verisign, he was a systems engineering manager for Lockheed Martin in charge of their Solid Rocket Motor Disposition in Russia Program.

Michael is a Ponemon Fellow and holds a Bachelor of Science in aerospace engineering from the University of Maryland and a Master of Engineering in environmental engineering from Johns Hopkins University.

In this wide-ranging discussion, we looked at

• How Distributed Denial of Service (DDoS) attacks are on the rise
• How AI can be used to detect cyber threats
• What the Internet 3.0 might look like
• What the Facebook 2021 outage tells us about DNS
• What to look for in a DNS provider
• Why every business owner should care about DNS
• The top3 cybersecurity trends
• New threats such as API security
• Analysis of a real DNS hack
• Why Cybersecurity needs to concern every board
• Three top cybersecurity tips

If you are truly digitally curious, then you will want to listen to this episode in full.

More about Michael

LinkedIn
Twitter
Neustar Security Solutions

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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This special episode of the podcast was recorded live in front of an audience in February 2022 at the Institution of Mechanical Engineers in London and features a panel of experts discussing a very interesting subject of Space-Based solar power.

I was joined on stage by

Martin Soltau Co-Chair Space Energy Initiative & Space Business Lead at Frazer-Nash Consultancy

Dr Alice Bunn CEO Institution of Mechanical Engineers

Sam Adlen Chief Strategy Officer, Satellite Applications Catapult and

Ali Stickings Space Strategy lead at Fraser Nash Consultancy

You will also hear remarks from Mark Garnier, MP for Wyre Forest who is Chair of the All-Party Parliamentary Group for Space, and Chair of The Space Energy Initiative Advisory Board as well as Nick Wayth Chief Executive at The Energy Institute.

To provide some context around this episode and the topic, we all accept that fossil fuels are not a sustainable form of energy, and renewable energy such as solar and wind have issues when it is cloudy or calm.

To meet the energy needs of a country like the UK or Australia, we need a “baseload” technology that can provide a sustained demand for power.

The UK chapter of The Institution of Engineers Australia teamed up with the Institution of Mechanical Engineers for their monthly “Spring Forward” hybrid lecture series to look at a potential new form of energy – Space-Based Solar Power.

The concept is not new – it was first mooted by Isaac Asimov as science fiction in the 1940s, and in 1968, Dr Peter Glaser of Arthur D. Little introduced the concept of using microwaves for power transmission from geosynchronous orbit to an Earth-based rectifying antenna.

Since then, technology has advanced on several fronts to remove some of the technological and economic barriers to practical full-scale implementation.

Issues covered in this episode include:

• How Space-Based power actually works
• The opportunity for generating power from space
• How to overcome challenges in commercialising this technology
• How space-based solar power contributes to the net-zero debate
• The future for space-based solar power generation
• How Space solar power gives Governments options
• Solar power vs Nuclear Fusion
• What will the solution cost?
• The regulatory risks
• The role of Government
• The security concerns
• Who regulates the space segment
• The spin-off benefits
• What other countries are doing?
• The UK-Australia Space Bridge
• The Space Energy Initiative
• The job creation opportunities
• Nick Wayth Chief Executive at Energy Institute comments
• Audience question: How can the UK maintain a lead in this area?
• Audience question: What is happening in Australia?
• Audience question: What can go wrong?
• Mark Garnier MP closing remarks

Resources
UK Government’s paper on Space-Based Solar Power

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrewgrill on Instagram.

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We've learned much about how to work remotely over the last 2 years, but how will these changes impact the education sector? To answer this I invited Mark Sweeney, who is the Regional Vice President for Citrix in the UK & Ireland onto this episode of the podcast.

Mark has over 25 years of experience in business innovation, and a key focus has been innovation within the technical professional services field.

He has researched how automating professional services engagements through artificial intelligence and robotic process automation could modernise the consulting business.

In his current role at Citrix, his primary focus is working with customers on delivering consistent employee experience, as well as awareness to the concept of hybrid learning within the higher education vertical.

Mark believes that much like evolutionary designs for the workplace, campus-based learning could be the place for collaboration and practical work while formal teaching could be delivered virtually.

On this episode we covered:

• What Citrix does today
• Citrix Hybrid Learning study results
• What is "Blended Learning"?
• The evolution of the classroom
• What has the pandemic taught us about how to work & learn remotely?
• How do we enable educators to use the technologies that supports remote learning?
• Has higher education changed forever as a result of Covid?
• What investment do we need to effectively deploy remote learning solutions?
• Why IT staff will become more critical for blended learning
• Tele-teaching in 1994
• The need for "Zoom Rooms"
• How to best engage the online learners as well as those in the room
• Gamifying the virtual experience
• Should students pay less for virtual education?
• What is the role of the campus going forward?
• Up-skilling educators on new remote learning technologies
• Preparing students for the hybrid world of wor
• Citrix Company culture survey findings
• Asynchronous vs Synchronous remote working & learning experiences
• Are candidates seeking roles that support remote working?
• Maintaining fairness for employees choosing to be remote
• Avoiding "Location bias"
• The issue of "presenteeism" - favouring output vs attendance
• Mark's biggest Covid-19 learnings
• How Mark has changed as a manager due to Covid
• The need for a consistent experience when we move between home & office
• Actionable Advice to prepare for a hybrid world of work and learning
• Planning for the next disruptive event

More on Mark
LinkedIn
Mark's Blog
Blog on Blended Learning

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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To understand the future of the market research industry, my guest is Tom Smith, Founder and CEO of GWI. Having spent several years working agency side, he recognised a growing demand for global data to better understand the complex online market, coupling the world's largest ongoing study on the digital consumer with powerful analytics. GWI is now the leading provider of digital consumer insights to the global marketing industry.

My favourite section of the podcast was where Tom said

"People think data is the new oil, and we’re all sitting on this very valuable commodity. The better comparison is that data is like sand. Until you do something with the information, it lacks real value. It’s the processing it's the presentation, it’s the aggregation and millions of people’s data aggregated at scale is a highly valuable product."

Tom argues that the market research industry has utterly failed the needs of its consumers in today's global marketplace - this is a bold statement and something Tom addresses in detail in this episode.

In this episode, we look at:

• Why Tom started GWI
• The changing needs of the market research industry
• How traditional market research methods have evolved
• What problems GWI solves
• How Ad blockers, GDPR and other regulations have changed collection methodology
• Where AI fits into modern market research methods
• The future of market research
• Being an Entrepreneur

More on Tom
LinkedIn
Twitter
GWI Website

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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As a special holiday edition of the podcast, and the final episode of this current series, I’m joined by Internationally acclaimed Mezzo-Soprano Deborah Humble.

She is highly regarded for her Wagner roles and has performed in opera houses around the world including Paris, London, Sydney and Hamburg.

She’s also been a friend of mine for over 35 years.

Born in Bangor, Wales, Deborah grew up in Adelaide, Australia. She received her musical and vocal training first at the Elder Conservatory of the University of Adelaide and later at the University of Melbourne.

Deborah was a member of the Young Artist Program of the Victoria State Opera, and in 2002 became a principal artist with Opera Australia at the Sydney Opera House. She was also the winner at the beginning of her career of the prestigious Dame Joan Sutherland Scholarship in 2004, and the following year, she became a Principal Mezzo with the State Opera of Hamburg.

In 2008 she was a finalist of the International Wagner Competition of the Seattle Opera.

In 2009 she was included in the Who’s Who of Australian Women.

Since 2010 she has been a freelance artist and she has performed over 60 operatic roles worldwide.

In 2016, after 25 years living in Europe, Deborah returned to live in Sydney, and today she's coming to us from Brycefield estate in the Hunter Valley where she lives with her Partner Dr Bruce Caldwell.

Like many performers, Deborah has had to adapt to multiple cancellations and changes brought about by the global pandemic.

In this podcast, Deborah looks back on her 25-year career as a Mezzo-Soprano and also looks at how she has adapted by becoming a winemaker, created a show channelling Julia Child and a look behind the scenes at how Operas are made and what can go wrong, alongside a look at how different cultures respond to Opera.

In this fascinating chat, we covered literally Wagner to Wine:

• Deborah’s journey from Wales to Australia
• When did you decide to become an Opera singer?
• Why pick Opera as the genre to focus on?
• How Opera singers project their voice
• The preparation required for a huge Opera
• The experience of living in Hamburg
• Being an Australian in Hamburg
• Why did you return to Australia?
• The need for resilience
• The Brycefield Music Festival
• The Hunter Valley region
• Becoming a winemaker
• The need to change direction during the pandemic
• Becoming Julia Child
• Performing at the Bennelong Restaurant at the Sydney Opera House
• Stories from the life on the road
• The story behind Opera costumes
• Performing for different audiences
• Dealing with negative feedback
• German vs English vs Australian audiences
• What’s next?
• Career highlights

More on Deborah
LinkedIn
Twitter
Instagram
Brycefield Estate Website
Deborah's Professional Website
The Diva Diaries - travels of an Opera Singer

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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We know that cybersecurity presents a huge risk to us both personally and professionally, but what can we do to stay safe? To answer this question I spoke with cybersecurity expert Raj Samani, who at the time of recording was Chief Scientist at McAfee, and is now at Rapid7 on the Actionable Futurist Podcast®.

As an international cybercrime expert, Raj has assisted multiple law enforcement agencies in cybercrime cases, and is a special advisor to the European Cybercrime Centre and is on the advisory councils for Infosecurity Europe and Infosecurity Magazine.

Cybersecurity threats now have the potential to completely cripple companies and complete supply chains and my discussion with Raj is accessible to audiences of all types, and contains advice for a board of directors, right down to students considering their career options.

In this wide-ranging discussion, we covered topics including:

• Cybercrime in a pandemic world
• How cybercrime has evolved
• How supply chains are now a target
• The Log4j vulnerability and what it means
• Are boards taking cyber threats seriously?
• Making the board uncomfortable about the risks
• Contextualising why cybersecurity matters
• Can AI help fight cybercrime?
• Actionable advice to keep safe
• How much security do you need?
• The industries most at risk
• Nation-states running social media campaigns
• What the FireEye acquisition means for McAfee
• Criminals now have R&D departments
• IoT and APIs as the next threat areas?
• Children's toys are getting hacked
• Putting security at the heart of design
• Bletchley Park's role in cybersecurity
• The hot roles in cybersecurity
• Top 3 cybersecurity trends
• Do companies need a dedicated Chief Security Officer?
• 3 things to do today to stay safe

Raj provides us with actionable and practical advice on what to do this week to reduce your exposure.

Make 2022 the year you lean forward and take cybersecurity seriously.

More on Raj
LinkedIn
Twitter
McAfee Enterprise
Raj's Blogs

Resources mentioned on the show

Have I Been Pwned? website
Speakers for Schools website
NoMoreRansom.org
The Cuckoo's Egg book
Applied Cyber Security and the Smart Grid book
Dave Grohl Biography
Bletchley Park

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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On this episode of the Actionable Futurist® podcast, we spoke with Steve Cadigan who has been at the forefront of global talent strategy and company culture for the past 30 years.

He is most famous for scaling Linkedin from 400 to 4,000 in just 3 and a half years.

Steve also led the development of LinkedIn’s legendary company culture and was at the helm of the Talent function for its period of the highest growth and through their IPO.

He’s worked in 5 different industries and 3 different countries, and his focus today is to help leaders and organizations build winning talent solutions to compete in an increasingly complex digital economy.

Steve has just released his new book: “Workquake: Embracing the aftershocks of Covid-19 to create a better model of working”.

We had a fascinating discussion that I know you will enjoy and included topics such as

• Being more human in a digital world
• Who is getting the next phase of work right?
• How important is trust in organisations?
• How do we instil trust with a distributed workforce?
• Replacing those stolen coffee moments at work
• The more fluid world of work
• Building in social interaction with teams
• The rise of the third place
• The longer-term plan for home working
• Will we go back to 5 days in the office again?
• The professional workforce has tasted freedom
• Google's response to remote working
• Advice for HR directors
• Employee alumni groups
• The one thing that stood out in researching the book
• Your digital first impression
• The rise of the gig worker
• Actionable tips for this week

More on Steve
LinkedIn
Twitter
Website
Workquake - the book

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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On this episode of the Actionable Futurist® podcast, we spoke with Mark Schaefer, someone I’ve known for nearly a decade. We first met in 2012 after he published the best selling book “Return on Influence” while I was the CEO of influencer platform Kred.

He’s also the author of the world's best-selling book on Twitter, The Tao of Twitter, as well as a raft of other books such as The Content Code about content marketing and “KNOWN” a book on personal branding. I was also fortunate to be featured in his “book “Marketing Rebellion" - an Amazon best-seller.

His new book, "Cumulative Advantage: How to Build Momentum for Your Ideas, Business, and Life Against All Odds" guides readers on a path that helps them stand out in a world of overwhelming information density -- when sometimes even being "great" is not enough.

Filled with motivating ideas and fascinating case studies, Cumulative Advantage is an indispensable and practical source of inspiration for every person with a dream that’s ready to take flight.

We had a fascinating discussion that I know you will enjoy.

Topics covered included:

• The genesis of influencer marketing
• How we can all gain a cumulative advantage
• Why it's time for marketers to be humble
• The opportunity for TikTok
• How serendipity can play a huge role in your life and career
• Mark's view on the demographics for each social network
• How social media will fracture
• How we now live in a world of infinite media
• Harnessing the era of unintended consequences for marketers

Resources:Azeem Azar's Exponential view
Benedict Evans Newsletter

More on Mark
LinkedIn
Twitter
Blog
His books

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In this episode, we spoke to Bret Greenstein who is Global Head of AI & Analytics for leading consulting firm Cognizant.

Brett leads Cognizant’s Global Data Practice, focused on helping Chief Data Officers transform their businesses through Data Modernization.

Prior to this, Bret lead IBM Watson’s Internet of Things Offerings, establishing new IoT products and services. He holds patents in the areas of collaboration systems, a bachelor’s degree in Electrical Engineering and a master’s degree in Manufacturing Systems Engineering.

In this wide-ranging discussion, we uncovered new uses for AI, around the notion of "Evolutionary AI".

We also discussed how AI can help governments and countries prepare for the next COVID-19 pandemic, and Cognizant's involvement with XPRIZE to launch the Pandemic Response Challenge, a competition to create AI systems that can help societies reopen safely in the wake of COVID-19.

Cognizant’s work was based on data from Oxford and John Hopkins and provided data-centric strategies for governments that want to support healthcare professionals in the fight against future pandemics.

We also covered:

• The difference between Artificial Intelligence, Artificial General Intelligence and Evolutionary Artificial Intelligence
• Bret's view on General AI and how far we are away from it in practice
• The importance of ethics and AI, and conscious bias
• What more can be done in schools to prepare students for a world dominated by AI?
• What Governments be doing to implement the sorts of solutions uncovered in the challenge to help our societies get back to a pre-Covid world
• The notion of "data credits" to encourage data sharing to solve broader problems
• How AI augments people’s decisions and finds meaning from the noise
• The suggestion that data and access to data should be an asset on a company balance sheet
• How AI can be used to develop better predictions for a range of business problems
• Some practical advice on what you can be doing to better understand the power of AI and in particular Evolutionary AI
• Bret's view on how AI can better connect with humans

My favourite quote of the episode was
"Climbers climb mountains, data scientists find meaning in data"

We've had a number of AI experts on the show, and this episode was one of my favourites because of the way Bret explained very complicated topics in an easy to understand way.

More on Bret

Linkedin
Cognizant

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In this episode, we spoke to Sue Walter who is the former CEO of Maggie and Rose, London's first and best-loved family members club.

Sue is no stranger to Member’s clubs, having been the CEO of the Hospital Club where we met back in 2011.

The Hospital Club was a club for creatives and was founded by Microsoft Co-Founder Paul Allen and Dave Stewart from the Eurythmics. It opened in 2004 and sadly closed in 2020.

Sue has had a diverse and interesting career having started in HR with the Metropolitan Police before being the HR Director at the Royal Opera House, worked for Universal Music, and joined the Hospital Club for the first time in 2002. She’s also worked in the Education sector and was Group CEO of the Coppa Club before joining Maggie and Rose at the end of 2019.

Sue is an amazing and inspirational leader and we had a lot to talk about including:

• The Maggie and Rose concept
• Adapting to the pandemic
• Developing a digital platform in 4 days
• Using the learnings from the pandemic
• Rapid product development by knowing your audience
• How the Maggie & Rose staff adapted to the changes?
• How junior members respond
• Options for keeping the digital offering post-pandemic
• Sue's choose to challenge for International Women's Day (her answer will surprise you)
• The roles mentors have played in Sue's career
• Microsoft Co-Founder Paul Allen's influence
• Do women make better leaders and better boardroom decisions?
• Diversity of thought and the 2 tribes
• Why Sue believes we need men at the table to solve gender equality
• Advice for Gen Y, Gen Z and Gen Alpha
• Sue's favourite memory of the Hospital Club
• The secret of a great member's club
• The best piece of advice she’s ever received
• Advice you have for her 19-year old son
• Who inspires Sue and why?
• Challenges as we move out of lockdown
• Learning how to relate to each other again
• The best use of technology during the pandemic
• Managing a good work/life balance in 2021
• Sue’s biggest hope for 2021
• What Sue is reading at the moment
• 3 pieces of practical advice

Show resources

What sue is currently reading: The Naked Sun by Isaac Asimov

More on Sue

Linkedin
Instagram
Maggie and Rose

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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Braintrust is the new model for how work gets done, says founder and Chief Revenue Officer Gabriel Luna-Ostaseki on this episode of the podcast.

Braintrust is the first user-controlled talent network that connects organisations with highly skilled tech talent.

In this fascinating discussion, we covered topics such as:

• Why the way we work is outdated and what needs to be done to fix it
• How the old hierarchical model is breaking down and the need for companies to flex and bend and be very, very agile
• How Braintrust allows people to do work they love on their own terms
• How companies can now access reliable and highly vetted talent
• How Braintrust differs from other sites such as Fiverr and Doordash
• The new market for highly skilled independent workers
• How the way in which work happens will increasingly become networked versus work happening in the traditional command and control hierarchy

Gabriel argues that the move to distributed work has been going on for 10 years but it just got accelerated by a decade in the last few months.

One of the most interesting parts of our discussion centred around how to best manage people when they are distributed, and how companies and managers need to move to asynchronous communication. He argues that this is one of the things that a lot of big corporates have had difficulty doing, they basically moved out of their offices, but then they just kept all the same meeting structure.

With “people are just sitting on zooms for 10 hours a day”, meaning they actually don't get the benefits of distributed work when you're synchronous but distributed. He says that moving spoken to written communication unlocks a global talent pool, versus people having to be within your two hour time zone.

He sees this as a huge unlock, especially if you're if you are talent constrained, if you're trying to find the best technical talent in the world, if you can now expand to a global footprint, that's huge unlock for large corporations.

Another key topic centred around an HBR article that suggests introverts are better at managing remote worker than extroverts. Managers that are more like introverts that are really successful in remote environments that are empathetic, and that are focused on attention to detail, really clear communication, and, more servant leadership, where they're focused on helping their people to succeed.

If you’re interested in the future of work, and how distributed teams, backed by a distributed culture will be the ones to succeed post-pandemic then this podcast is a must-listen.

Show resources

HBR article on Remote Managers having trust issues

Braintrust website

More on Gabriel

Gabriel on LinkedIn

Gabriel on Twitter @gabelunao

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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Today's guest is the founding member and drummer from 1980s pop sensation Scritti Politti - Tom Morley.

We had a fascinating discussion about how Tom moved from being a bonafide rockstar to become a "Rockstar Activator", motivating audiences and driving teamwork at events around the world through the use of music, instruments and a healthy dose of fun.

Tom's journey to corporate speaker is a great story in itself and helps set the scene for the 43-minute episode.

For the last 20 years, Tom has been using his unique blend of storytelling and percussion to get teams focused and motivated and break down silos.

Fast forward to 2020 and like most people, his business was massively disrupted.

All of his USPs were gone overnight- rhythm, harmony, the safety of performing behind closed doors.

Instead of "going off and writing a book for 12 months", Tom looked at the objectives behind his events: energise, connect, get outside your comfort zone, and do something unusual

Tom explains why his events work - he brings out the "wild twin" inside all of us.

We also discussed how Tom moved his business online, and how the first event we worked together on - The Podcast Festival on May 28th 2020 was a catalyst to shift gears in his online performance.

There are also a number of gems in this episode and only a real rockstar could name drop David Bowie!

Find out more about Tom at TomMorley.com

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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Today's guest is Jeremy Thompson, who is Executive Vice President of Huawei UK, and oversees the development of Huawei's UK businesses.

Jeremy joined Huawei UK in 2012 as deputy managing director with specific responsibility for carrier strategy, business change, and key customers. Prior to Huawei, Jeremy worked for 20 years in senior management roles, including product leadership and telecoms joint venture development for BT group in the UK and other parts of Europe, including Spain and the Nordics.

Jeremy's also previously worked in the USA and the UK for an IBM software company and consulting businesses.

We spoke at length about Huawei's reaction to the recent UK Government decision to force UK mobile operators to remove all Huawei 5G equipment by 2027.

We also addressed a number of other issues:

• How early generations (1G, 2G, 3G etc) helped form the current 5G standards
• The inherent benefits of 5G for the UK and beyond
• How Jeremy has been leading Huawei through the current crisis
• How Huawei has embraced the Covid-19 lockdown
• What is next for Huawei in the UK
• How the telecoms industry will evolve towards 6G
• How standards are important to drive innovation
• How the current US-China trade war is bad for innovation

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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On this episode, we spoke with James Cridland, Editor of leading podcast news site Podnews.

Podcasting is on the rise, with 96,500 new podcasts in May 2020 alone. In this episode we discussed a number of topics related to podcasting, including:

• Is Podcasting is on the increase?
• The half-life of a podcast series
• Is podcasting the new blogging?
• How Podnews started
• Producing a daily podcast and newsletter
• The future of RSS
• Apple's dominance in RSS standards
• Spotify as a competitor
• Is Google number 3 in Podcasting?
• Is the Joe Rogan/Spotify deal the first of many?
• Will we see the rise of "walled gardens"?
• Apple's dominance with podcast discovery
• IMDB as a podcast directory?
• The importance of measurement & monetisation
• Monetisation beyond advertising
• The future of corporate podcasting
• Private corporate podcasting
• What is the future of podcasting?

Quick fire round

• Favourite Podcast
• Favourite podcast app
• Apple or Spotify?
• Favourite length of podcast
• The last podcast you listened to

Three things to take advantage of podcasting

• Subscribe to Podnews.net
• Listen to other podcasts
• Learn how to edit audio

More information on James can be found at jamescridland.net

The podcasts and products mentioned on the podcast are listed below

Podcast Festival - podcastfestival.events

The Bugle Podcast
Freenoter Podcast
Audacity
Adobe Audition
Hindenberg Journalist Pro

Sign up for the Podnews daily newsletter at podnews.net

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In this special edition of the Actionable Futurist® Podcast, we spoke with Dan Ziv, CEO of Touchnote, a digital company that is providing a creative way for personal communication which I think we’d all agree is needed even more during this very challenging 2020.

Dan runs a small company of 50 people, and we looked at how his company runs remotely, how he runs a company remotely and how his staff have responded to the challenges presented by the lockdown.

We also covered a range of topics relevant for employers of any size as well as employees such as:

• Dealing with your team during lockdown
• Changes in consumer behaviour during Covid-19
• Why consumers want more meaningful ways to communicate
• Changes in strategy post Covid-19
• Disruption as a result of Covid-19
• Business models now and in the future
• Communicating and motivating staff during lockdown
• Why efficiency and productivity is higher than ever
• The need for the team to take breaks while at home
• Redefining the work-home boundaries
• Using a "clock-in / clock-out" system while remote
• The "red cord" process to deal with major issues
• Adapting agile processes when working remotely
• Where agile does not work for remote teams
• Key learnings with remote teams - smaller is better
• What does the future of work look like?
• Will working away from home become the norm?
• Adapting your current work from home policies
• The 3 types of employees and how to accommodate them
• Employees who want a clear separation between home and work
• Employees who are fine with the work from home life balance
• Employees who need flexibility depending on their life stage
• Offering a menu of options for employees
• In 12 month's time we will see the future of work really evolve?
• How working from home changes your perspective as a manager
• Getting work done as a CEO during Covid-19
• Setting your own boundaries as a CEO
• When work and home are the same place you need to force boundaries
• Empathising with your team during lockdown
• A global downturn will change business priorities
• Benefit of hindsight - preparing for Covid-19
• 3 things you can do this week
• Hoard cash
• Ensure your key employees are comfortable and secure
• Work hard on mental and physical health

This was a really eye-opening episode to record and I know you will find many practical tips in the episode. Why not listen while out exercising during lockdown?

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In this time of extreme uncertainty, what can we do to to thrive and overcome an unprecedented time in our personal and business life?

Dr Lynn Gribble based her PhD on the psychological underpinnings of the effects of retrenchment - that is thriving in uncertainty. We asked her back onto the show to look at some practical tips we can use during this uncertain time.

Lynn last appeared on Season 1, Episode 8 of the show to look at the future of people management.

On this special episode of the podcast we covered:

• How do we deal with uncertainty and thrive in an uncertain time?
• Practical advice on how to set up to work effectively from home
• • set up your physical space properly
• • create a routine you can replicate anywhere
• • create virtual 'social hours' for your work colleagues
• How we will be measured on outputs not time taken to get the work done
• Tips for managers working with home-based teams
• Tips for calming the wired worried state
• Tools to help working online and from home
• Things can you can do TODAY to help with anxiety around the current environment
• • focus on what you know
• • physical activity
• • think about something that makes you happy
• • reach out and connect to people

Find out more about Lynn at TalkingTrends.com.au

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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So networking is all about going to events, collecting cards and connecting on LinkedIn right? Think again! Any Lopata provides some incredible advice about how to move beyond simple "networking" and develop strong professional relationships.

On this episode you will learn:

• Why connecting is not enough
• Creating a networking strategy
• The Professional Relationship Wheel
• Using LinkedIn beyond simply connecting
• Personal branding as part of a networking strategy

Find out more about Andy here
Website: lopata.co.uk
LinkedIn: Networking Strategy
Twitter: @AndyLopata

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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We've all heard about 5G or fifth-generation mobile technologies but what is it all about and what does the future hold for 5G?

To help answer this question, The Actionable Futurist® Andrew Grill spoke to Paul Scanlan who is the CTO of Huawei's Carrier Business Group.

In this episode, Paul discussed the 5 reasons to trust 5G.

1. No harmful electromagnetic fields
2. 5G is more secure than 4G
3. 5G will spur economic growth
4. 5G will produce less carbon than 4G
5. 5G increases trust in digital systems

We also spoke about:

• What is 5G and how is it better than 4G?
• 5G as a platform for transformation
• Connected cars don't need 5G
• Robotics and 5G
• Telemedicine and 5G
• Factories and 5G
• IoT and 5G
• The positive social impacts of 5G
• The 5G use cases in 2020
• Manufacturing and 5G
• The advantages of 5G over WiFi
• 5G security
• Autonomous cars connected by 5G
• Autonomous cars only roads
• The most often asked question about Huawei
• The most often asked question about 5G

3 Things for next week

1. Ask your operator to deploy 5G
2. Buy a 5G phone
3. Turn off 2G and 3G networks

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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The Internet of Things or IoT is probably the most-hyped technology behind blockchain - but what does it really mean and what are the uses of the technology.

Actionable Futurist® Andrew Grill spoke with the CEO and co-founder of Microshare, Ron Rock - one of the pioneers of IoT.

In this wide-ranging chat, we looked at what IoT is, why it has been misunderstood and how is can be best used in a corporate environment.

If you've ever wondered what IoT is then this is the podcast for you.

We also covered:

• So what is the Internet of Things?
• The Sensor as a service company
• Digital Twinning
• The idea of good data
• What sort of data can you collect with IoT?
• Facilities Management and IoT
• Wellness in the workplace
• Data > insights from IoT
• IoT real-time data can drive SLAs
• How cloud computing is driving IoT adoption
• Low Power Wide Area Networks
• IoT doesn't need to involve IT
• Customers buy business solutions, not IoT
• The 4 drivers of IoT success
• The LoRa Alliance
• The management challenge of sensors at scale
• Wafer-thin margins help IoT
• Millennials expect a different work environment
• Carbon dioxide sensors help wellness
• Sustainability + ESG + IoT
• Asset tracking and IoT
• New innovations for IoT
• Wearables: sensors in clothes
• Who owns my data?
• Multi-party data ownership
• The data value exchange

• Three things for this week

• look at the wireless IoT devices available

• Try out wearable devices
• Start thinking about the positive uses of data

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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With Podcasting now becoming mainstream, what is the future of this medium? To answer this question I spoke with one of the original B2B podcasters, Minter Dial who has produced a weekly show since 2010 with over 350 episodes to date.

I first met Minter in 2012 and have been a guest on his show twice before.

Minter first appeared on Series 1, episode 2 of the podcast to speak about Ethics and AI, so we were delighted to have him back as a veteran Podcaster to provide some excellent insights into how he got into podcasting, and why you should (or should not) start one and podcasts he listens to.

We covered a number of topics, including:

• What got you into podcasting?
• Has Podcasting replaced Blogging?
• Don’t launch a podcast without a purpose
• Think about why you’re doing a podcast
• Will Podcasters become the new influencers?
• What can brands be doing with Podcasts?
• How do you produce a weekly show?
• Do you have a favourite guest?
• How do you find great guests?
• What should Podcasters avoid?
• What was the last Podcast you listened to?
• Making sense with Sam Harris Podcast
• What is the intellectual dark web
• How do you discover new podcasts?
• What 3 things should companies consider when starting to Podcast?
• Internal Podcasts for internal comms
• Why keep your Podcast internal?
• Who should I interview next and why?

Three things for next week

1. Get the right equipment
2. Levelator audio software
3. Listen to other podcasts

Podcasts mentioned in this episode
13 minutes to the moon

More about Minter
Twitter: @mdial
Blog: minterdial.com
Podcast: minterdial.com/podcast
FutureProof book
HeartificalEmpathy book
The Last Ring Home book

Minter’s Favourite Guests
Dr Jack Kreindler
The Sleep Doctor - Mark Rosekind

Minter’s recommendations
The Daily Podcast
Making sense with Sam Harris Podcast
Overcast Podcast platform

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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When the World Economic Forum decides that cybersecurity is one of the top global risks alongside climate change, extreme weather and natural disasters you know it's serious. Their recent report on the top global risks identified cyber threats as something that has the capacity to disrupt society on a massive scale.

This episode features Nick Coleman who at the time of recording was IBM’s Global Head of Cyber Security Risk where he specialised in evaluating risks from cyber adversaries, digital transformation and regulation.

He has recently taken up the role of Chief Security Officer for Vocalink, a Mastercard company.

Before joining IBM he served as The UK Government’s National Reviewer of Security, and authored “The Coleman Report” for the UK Parliament. Nick holds an MBA with distinction, and is a Fellow and Chair of Digital at the Institution of Engineering & Technology.

He regularly advises boards around the world on digital leadership, and how to manage risk that results from traditional and emerging business models, and how to create trust and resilience.

We spoke about topics such as:

• Where are we at in 2020 with cybersecurity?
• The WEF has designated cyber as a global risk
• The average data breach takes 279 days to fix
• Spotting patterns to help detect attacks
• Do consumers care enough about cyber security?
• Should executives and the board be cyber aware?
• Getting business schools interested in cyber security
• How ready are you for a crisis?
• Running cyber fire drills
• Using AI to prevent attacks
• Hyperpersonalised attacks
• The employee as part of the 'last mile' of security
• Removing the friction from cybersecurity
• Cloud security and GDPR
• The 5 stages of responding to an attack
• Addressing the cybersecurity skills gap
• Cyber role models
• What can small companies do to get ready?

• Three things to do this week

• Think about what is critical

• Think about what "good" looks like
• Who do you call when something bad happens?

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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Do you think disruptively? In this episode we spoke with self-described "Rough Diamond", Nicole Yershon about what it means to think like a disruptor and how disruption can be turned into an advantage.

Nicole is not new to disruption. When Nicole joined Ogilvy in 2000 she was given the simple brief of “bringing the agency into the 21st century”.

She achieved this by building relationships with third party suppliers and embracing new technologies that saw Ogilvy digitise some 10,000 tapes of adverts dating back to the 1950s.

Nicole later went on to be the founding partner of Ogilvy’s London Digital Innovation Lab – the dedicated Innovation unit of Ogilvy & Mather Group where she worked with brands such as Amex, IBM, BP, Selfridges, Unilever, BA and Wetherspoons. She’s also famous for her “black book” of leading suppliers.

In 2016 she founded the NY Collective with a mind to remove the traditionally opaque practices of consulting and marketing agencies.

We spoke about topics such as:

• Turning disruption into an advantage
• Why we need disruptors in any business
• The prayers, players and stayers
• The Ogilvy Lab Rats and Lab days
• Measuring the impact of disruption
• Can disruptors be made or are they born?
• How a “black book” of suppliers became a community
• 3 Things for next week
• Be curious
• Get outside your comfort zone
• Be authentic

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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Cryptocurrency and especially bitcoin has been one of the most over-hyped technologies this decade. To better understand the opportunity for cryptocurrencies and blockchain, I spoke with Jeremy Epstein, CEO of Never Stop Marketing, who has 20 years of international marketing experience.

Most recently, Jeremy was VP, Marketing at Sprinklr which grew from a $20 million valuation and 30 people to $1.8 billion valuation and 1400 people in 4 years.

Today, Jeremy is a highly sought-after marketing advisor in the crypto/blockchain industry and has worked with some of the leading and most innovative projects including OpenBazaar, Zcash, and DCorp.

He's spent the last 4 years deeply understanding the world of crypto and blockchain and his insights in this episode should help you better understand what lies ahead for this much discussed technology,

In this episode we covered:

• What interested you about cryptocurrencies?
• Why is cryptocurrency so misunderstood?
• Why crypto represents the next evolution of the internet
• The value transfer revolution
• Re-engineering Blockchain in 2019?
• Is Blockchain always the best solution?
• The open public blockchain
• Helping the 2Bn unbanked people
• Creating a global trust layer
• Stakeholder capitalism
• The problem with bitcoin - humans are greedy
• What does it feel like to own crypto?
• Facebook's crypto ambition - Libra
• The rise of surveillance capitalism
• The problem with Facebook launching Libra
• How holding bitcoin increases its value
• Participatory capital
• Who is responsible for promoting the benefits of crypto?
• Blockchain can help with insurance policies
• Rapid insurance payments using smart contracts
• Sending donations using bitcoin

• Three things for next week

• Read the bitcoin whitepaper

• Buy some bitcoin
• Send someone some bitcoin

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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Great content that cuts through the noise is key in a disrupted B2B world. In this episode of the podcast, I spoke with Eric Fulwiler who recently joined 11:FS - a financial services transformation company as CMO, overseeing their media and marketing teams across the group.

He spent the last 10 years in digital advertising agencies, most recently as UK Managing Director for US-based VaynerMedia - a creative, media, and production agency.

Before agency life, and as a side hustle along the way, he’s worked on and advised numerous start-ups. He’s a frequent speaker and contributor on the state and future of marketing, brand strategy, and digital media.

We discussed a range of topics including:

• What does the 11 stand for in 11:FS?
• What does 11FS do?
• Are you a consultancy or a tech company
• Digital banking is only 1% finished - what's left to do?
• How do you differ from the big 4?
• Disruptive consulting - disrupting the disruptors
• Using podcasts to attract clients and share knowledge
• The quality of the content depends on the intent
• The Rise of UK Fintech movie
• Handling growth vs innovation
• Where do the existing banks have an opportunity to change?
• Will the challengers get scale before the incumbents get innovation?
• Fintech innovation
• Natwest Bank's innovation journey
• What are your largest challenges as a CMO?
• The promise of Open Banking
• 3 things for next week around content marketing
• Put value at the top of the pyramid
• Be iterative and reactive
• You need to drive business results

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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With the rise and rise of online shopping can the high street survive? To answer this question and others on the future of retail I asked Julian Fisher, CEO of Retail platform Jisp for his expert views.

Julian has enjoyed a varied background in technology, payments and new media, and in 1994 he launched the UK’s first internet exhibition.

Since then his work has remained inexorably linked to the internet and improving sales, payment and issues with compliance together with information solutions for a wide and diverse group of blue-chip companies.

In this episode we discussed:

• Can the high street be saved from the threat of Amazon?
• The High street vs the internet
• What can high street retailers do to prevent extinction?
• The last Blockbuster on the planet
• Sainsbury's and Argos
• The John Lewis online strategy
• The problem with showrooming
• Meeting consumer demands in-store
• John Lewis in-store iPhones
• The Apple retail experience
• Removing the pay-desk
• The John Lewis Partnership model
• RetailTainment - Retail + Entertainment
• Today at Apple - why it works so well
• Why a helpful store assistant will make you buy more
• How to double transaction revenue
• How delivery services are disrupting restaurants
• The delivery channel is not important - it's all business
• The dark kitchen concept
• The latest retail innovations
• Using retail data to create better experiences
• What will the high street look like in 5-10 years?
• The role of cash in retail
• How mobile is key for retail
• The future retail mix
• Three practical tips for retailers
• Talk to your staff and customers
• Be bold & innovative & fail fast
• Make your customers the focus

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In this episode we speak with Dr Elaine Kasket who tells stories about the impact of the digital age on how we live and how we die, and helps others write and speak powerfully about what matters to them. 

She is the author of a fascinating book on the subject “All the Ghosts in the Machine” which I had the pleasure of reading ahead of our recording.

In this podcast, you will also learn

·      The ethics and privacy of family letters
·      The laws of data ownership
·      The deceased's right to privacy
·      Why you need a digital will
·      The need for a Facebook Legacy Contact
·      The legal issues around legacy contacts
·      Your digital afterlife on other platforms
·      Context collapse and personal brand
·      Eulogy for a digital stranger
·      The DeathTech space
·      Are you ready for your own digital afterlife?
·      3 tips to get your digital life in order

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 10 of the Actionable Futurist® Podcast we speak with Lauren Walker, who at the time of recording was the Chief Operating & Data Officer in EMEA for leading agency Dentsu Aegis. She is now Managing Director at Accenture Interactive.

Lauren joined Dentsu in 2017 from IBM and lead a team of more than 600 people across operations, market research, social science, digital and data science, and engineering. In May 2021 she moved to be Managing Director at Accenture Interactive.

Prior to these roles, she spent a decade at IBM with a raft of senior roles - most recently head of data strategy partnerships for Europe.

Lauren was also director of competitive strategy at Choicepoint, now part of LexisNexis, and spent two years as a special advisor to the Director of the White House in Washington DC.

In this fascinating podcast, we covered the world of data and looked at what's next.

Disclaimer: Lauren's comments are her own and not that of her previous or current employer.

Connect with Lauren on LinkedIn
Follow Lauren on Twitter

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 9 we speak with James Varga, who co-founded The ID Co in 2011 with a mission to create convenience allowing consumers to sign up to new products and services in seconds.

He is active in a number of local and global efforts to help people do more online, including the Fintech Delivery Panel, the Open Banking Excellence where he is Co-founder and Trust In Digital Life.

As one of the first to call for Open Banking in the UK, James has a wealth of experience in this space. Having previously built a personal finance management and aggregation service, he has a unique perspective that highlights the importance of customer convenience in the overall success and adoption of Open Banking.

Among other things we discussed:

• What is Open Banking?
• Applications for Open Banking
• The identity challenges
• Matching the right person to the right product
• GDPR and Open Banking
• Data ownership is key
• 2018 - the year of regulated disruption
• Giving the consumer back control
• Why has Open Banking been slow to take off?
• Is Open Banking good for banks?
• The real opportunity for Open Banking
• What's the Open Banking silver bullet?
• Account aggregation is just the start
• Using data for customer onboarding
• Consumer behavioural change
• The balance between convenience and reward
• Banks are bad at using data
• Being a B2C Fintech isn't easy
• Monzo's IFTTT integration
• Consumer data ownership is key
• We need to give consumers an incentive to use Open Banking
• Instant loans - 45% revenue increase & 7% fraud reduction
• The Australian Open Banking scene
• The open data approach is a risk
• Getting the regulators involved
• 3 things for next week

Your Host: The Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 8 we speak with Dr. Lynn Gribble, who is one of Australia’s founding coaches, an accidental academic and an award-winning author and university lecturer.

She’s known as a digital innovator for her work in technology-enabled academia and she calls herself a “pragmatic futurist coach”. She also helps people to “future proof” their careers in an ever-evolving workplace.

We spoke with Lynn from Sydney, Australia where she lives and works.

We discussed a range of topics relevant to companies of any size including:

• The future of work is about relationships
• Do people want to be managed in the digital age?
• Managing the circumstances not the people
• Soft vs disciplinary skills
• We need people to connect people
• What we can't teach AI to do is make a human connection
• People are the only truly sustainable competitive advantage
• What is the future of work?
• People need to be agile and take ownership of their skills development
• Flexibility is the key in the gig economy
• The serviced office of the future
• The one piece of technology that will drive fundamental change
• The digital agent
• Home robots are the hardest workers
• The receptionist of the future
• The stigma of retrenchment
• Managing Millennials
• What ice skating can teach you
• What organisations get wrong
• If you punish risk you will get no innovation
• Are we addressing ethics in business?
• The link between risk and ethics
• What 3 things can you do next week?
• 1. Build relationships not networks
• 1. Take a small risk & do something new
• 1. How can I be kinder & more connected to colleagues?

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 7 we speak with Pitching expert Peter Hopwood and answer the question “What’s the Future of … Pitching for Success?”

Peter is a communications and presence coach, public speaking and pitch trainer and conference host.

We spoke with Peter from Croatia where he lives and works.

We discussed a range of topics relevant to companies of any size including:

• Getting people curious about your business
• Simple tricks for networking events
• How to stand out
• Mistakes people make when pitching
• Why the first 60 seconds is key
• The worst pitch ever
• Show you care what you're talking about
• Think about your style and tone
• Getting your nerves under control
• Owning the pause
• How being different gets you noticed
• Channelling Don Draper from Mad Men
• The importance of rehearsals
• Three things you can do next week
• Why should people listen to you?
• Think about your "sexy secret"
• Find out more about Peter

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 6 we speak with the CEO of Integral Communications Group Ethan McCarty and answer the question “What’s the Future of … Employee Communication?”

A former journalist, Ethan joined IBM in early 2000 to manage the web presence for IBM’s $6 billion a year research division, he also co-authored their groundbreaking blogging guidelines, launched IBM’s intranet podcasting platform and worked on IBM’s award-winning annual report to shareholders.

He is now the CEO of Integral Communications Group, a consulting firm specializing in employee activation, as well as a masters-level lecturer on digital media and employee communications for Columbia University.

We spoke to Ethan from New York where he lives and works.

We discussed a range of topics relevant to companies of any size including:

• Why Ethan started an employee activation company
• Internal vs External communications
• Harnessing your external network
• Employee Advocacy beyond: "Please retweet this"
• How do you measure employee engagement?
• Helping attract new talent to the firm
• Using communication as a recruitment tool
• How do you "activate" employees?
• Stop "interruption messaging"
• Culture and purpose
• Personal brand vs company brand
• Renting your brand to an organisation
• Eminence vs advocacy
• Showing up with your network
• Design your value proposition to be network permeable
• Getting your digital tools ready
• What 3 things can you do next week to start an employee engagement program?
• 1. Start talking with employees
• 1. Reinspect the measures of our work
• 1. Inspect your practice of iteration
• The Agile Manifesto

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 5 we speak with Digital Strategist Tiffany St James and answer the question “What’s the Future of … Digital Transformation?”

Tiffany is the former Head of Public Participation for the UK Government and an Executive Director of the British Interactive Media Association.

She embeds digital and social media capability into national and international organisations and governments, and speaks worldwide on social media, digital strategy, women in tech and tech innovation.

We discussed a range of topics relevant to companies of any size including:

• Digital Transformation in the UK Government
• What would you do differently?
• Digital Transformation with people
• How do you transform a large corporate?
• Changing the physical interior of a business
• Being "digitally curious"
• Instilling play into corporate education
• Developing your problem solving muscle
• Using escape rooms to aid problem solving
• "Corporate adventuring" to find out information
• Running a "corporate fire drill"
• Use Corporate Venturing to solve problems
• The Two Tribes in every organisation
• Organising a Hackathon
• Be careful not to over-serve young leaders
• What can the board teach young people?
• Hackathons to create cultural change
• Digital Diversity
• Digital Maturity
• The digital talent crisis
• Getting people studying the right subjects
• Get involved with local schools & unis
• Studying a 2nd language - coding
• Learning how to learn
• What is Employee Experience (EX)?
• Wellness in corporates - a fresh look
• Quantified Workers
• More productive employees take breaks together
• Women in innovation
• Diversity of Thought
• Three things for next week

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 4 we speak with Dom Price, Work Futurist at Australian Unicorn Atlassian and answer the question “What’s the Future of … Work?”

This special episode was recorded live in front of an audience at Australia House in London during Tech Week, hosted by The Australia United Kingdom Chamber of Commerce where we discussed a range of topics relevant to companies of any size including:

• The culture at Atlassian
• Place, products, purpose, people
• When AI evolves, what will we be doing?
• Unlearning old ways of working
• Why Dom hates business cases
• How can you “unlearn”?
• The 4 “L’s”
• Love
• Longed for
• Loathed
• Learn
• Example of the 4L’s in practice
• Declining every meeting
• Staying up to date with latest trends
• The Atlassian scale-up story
• What would you do differently?
• How do you hire people before you need them?
• The best advice Dom ever received
• Getting better not bigger
• Creating company values
• The values interview
• Recognising excellence against values
• What makes the Australian Tech market unique?
• Learning a 2nd language - coding
• The hiring challenge in Australia
• Importing talent to amplify local talent
• Success through diversity
• You’re not going to be the next Netflix of ...
• Attracting talent beyond free lunches & ping-pong tables
• Hiring for values
• The secret sauce of Atlassian
• How to win the global war on talent
• Running a tech camp

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 3 we speak with James Poulter, the co-founder of Voice Agency Vixen Labs and answer the question “What’s the Future of … Voice?”.

In this show, we covered a range of topics including:

• Why James started podcasting back in 2007
• Key learnings from being an early podcaster
• How the next generation will interact with computers using voice
• How smart speakers will drive the growth of all voice services
• Is there a voice “killer app” yet?
• What will Google Duplex do for voice?
• Building empathy into voice services
• The science of voice phrasing for success
• The notion of a “brand tone of voice”
• Predictions for voice in the next 18 months?
• The possibility for dedicated voice departments
• Ambient listening - what is it and what are the implications?
• How voice is growing thanks to “screen fatigue”
• The rise of voice + AR
• Voice in the enterprise
• Privacy vs utility - crossing the “privacy chasm”
• Three things listeners can do next week to experiment with voice

More about JamesTwitter: @JamesPoulter
Company: vixenlabs.co
Voice 2 Community

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In Episode 2 we speak with Minter Dial about the future of AI and Ethics and answer the question “What’s the Future of … AI & Ethics?”.

In this show we covered a range of topics:

• What is "Heartificial empathy"?
• The need for empathy in business
• Can we create empathy in a machine?
• Feeling vs cognitive empathy
• Ethics in AI
• Avoiding conscious bias
• How can we learn to be more empathetic?
• The case for reading great novels
• Empathy as a key competitive advantage
• The rise of the "Empathy Index"
• 3 Practical tips for next week

More about Minter
Twitter: @mdial
Blog: minterdial.com
Podcast: minterdial.com/podcast
FutureProof book
HeartificalEmpathy book
The Last Ring Home book

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.

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In the 1st episode of the Actionable Futurist® Podcast, we spoke with Impacttologist Martin Brooks and answered the question “What’s the Future of Communication?”.

In this show we covered a range of topics:

• What is an Impacttologist and who would hire one?
• What levers can you pull to make you a better communicator and maximise your impact?
• How we communicate in a world without face-to-face communication (eg messaging apps, Skype etc)?
• Tips to become a better presenter
• Tips to communicate more effectively in conference calls
• How persuaders are irreplaceable and how those with these skills will transcend the threats from AI
• 3 Suggestions for next week
• What’s been the greatest technology threat/opportunity for your business?

More about Martin
Twitter: @ImpactTologist
LinkedIn: Martin Brooks
Video interview with Martin

Your Host: Actionable Futurist® Andrew GrillFor more on Andrew - what he speaks about and replays of recent talks, please visit ActionableFuturist.com
follow @AndrewGrill on Twitter
or @andrew.grill on Instagram.