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Eurogamer recently published an article where they talked with the entertainment platform Fandom (owners of various gaming-related sites including Metacritic) about what they plan to do about the abusive, disgusting and misogynistic reviews currently plaguing Horizon Forbidden Wests’ DLC: Burning Shores.
As per the exceptionally well done Eurogamer piece, here is Fandom and Metacritic’s stance:
“Fandom is a place of belonging for all fans and we take online trust and safety very seriously across all our sites including Metacritic. Metacritic is aware of the abusive and disrespectful reviews of Horizon Forbidden West Burning Shores and we have a moderation system in place to track violations of our terms of use.”
“Our team reviews each and every report of abuse (including but not limited to racist, sexist, homophobic, insults to other users, etc) and if violations occur, the reviews are removed. We are currently evolving our processes and tools to introduce stricter moderation in the coming months.”
Content moderation is a difficult thing due to the sheer amount of reviews being published, or due to the site owner’s reluctance to cut off a large stream of clicks and eyeballs. No social site has been able to adequately moderate content, nor have most blogs. It’s an immensely challenging topic with few tried-and-true solutions. While we are by no means experts at the topic, we have a few ideas.
Here is What We Think Metacritic Can Do To Keep User Reviews, While Cleaning it UpQualificationUser reviews can be submitted by anyone. Whether you played the game or not, you can write whatever drivel you please. That is the first big issue. As of this writing, there is no verification that the game is owned, nor the number of hours actually played. Steam has shown that while this won’t completely fix the issue, it should reduce the vile that is infesting the Burning Shores user reviews. A qualification check should be mandatory.
It’s true that this may be a bit more complicated since you aren’t playing on the same platform you are reviewing .I imagine they can tie reviewing into the console logins. A game validation check will work to enhance reviews. As of right now, they are little more than a trash heap of depravity. Let’s put game time up as well. It will help to reduce troll reviews and help users gain actual insights.
A Rep SystemAgain. Something else that could be brigaded, but one that seems like a step in the right direction. By allowing other users to up or downvote reviews, it should help the moderation team. I know the first thing that will happen is people will encourage mass downvotes that aren’t reasonable, but the general thought would allow for the actual reviewers to rise to the top. Then, as the same reviewer reviews more and more, they can have a sort of badge as a “power reviewer.” While this is not earth-shattering stuff that hasn’t been implemented elsewhere, it is more than Metacritic is currently doing.
BansBans are an unfortunate, yet necessary part of being in an online world. Are there relatively easy ways around them? Of course. But, the review platform must at least attempt to discourage behavior that amounts to review bombing. If a reviewer runs afoul of ToS, by all means they should be banned.
Content moderation is like trying to fill a cup with a fire hose. It’s nearly impossible to be perfect, but I don’t think that should stop them from being better. User reviews provide a more personal insight than many review publications do. The importance is there, but are aggregator sites willing to put in the time and money?
The post How We Think Metacritic Can Keep, but Clean-Up User Reviews appeared first on Dual Pixels.
I’ve been playing Overwatch as soon as the game launched in 2016. As a Blizzard fanatic, the game gave many things I looked for in that perfect play. A shooter, but nothing too crazy serious. Team system that rewards teamwork (for sure) that also allows for a little movement from a few solo pushes. Quick […]
The post Overwatch 2 Was Supposed to Save the Franchise. It Doesn’t. appeared first on Dual Pixels.
Ever since we heard news about PlayStation Plus Premium bringing back PS1 games, everyone’s imagination has run wild. Everyone has been trying to dream up which titles would show up on the PlayStation Plus service. Sony has revealed a partial list of their classic titles for the PlayStation Premium tier which include: Tekken 2 Intelligent […]
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Hello and welcome to Dual Pixels Radio #64. On this episode more acquisitions, yeah that’s right this time it’s Sony turn with the major purchase of Bungie creators of Destiny and also the studio behind the original Halo series. We discuss what this means for Sony in the future. Pokémon Arceus finally releasing, Jose and […]
The post Dual Pixels Radio #64: Sony Acquires Bungie, Pokémon Legends Arceus, Games of Q1 appeared first on Dual Pixels.
The Pokémon Company has been an absolute juggernaut for the past two decades. Growing up around the 90s and early 00s, I have a special affinity for the franchise. It is the franchise that pulled me into gaming. Of course, that did extend into trading Pokémon cards during recess as well. But with countless sequels […]
The post Will Pokémon Legends: Arceus be the Highest Rated Pokémon Game Ever? appeared first on Dual Pixels.
The trio is back for Dual Pixels Radio #63. We touch on all the hot topics of the week. Jose laments the delay of Advance Wars, while we unanimously scoff at the patches for CDPR titles. We then slide over to some Xbox talk as we go over Game Pass missing their target for growth […]
The post Dual Pixels Radio #63: God of War Goes PC, More Delays, GTA The Trilogy: The Definitive Edition appeared first on Dual Pixels.
Valve has just announced a 7-inch handheld portable gaming PC, running a fusion of Linux and SteamOS. Named the Steam Deck, it sports a 60hz 1200X800 LCD screen, custom AMD chipset, four core CPU, 16GB of LPDDR5 RAM, and 8 individual GPU units. On paper the Steam Deck seems to rival the Nintendo Switch, doing […]
The post Why the Steam Deck Hurts PS5, XBOX More than Switch appeared first on Dual Pixels.
We’re back and on this episode of Dual Pixels Radio, as always we go into what we been playing. Rob returns and goes deeper into Monster Hunter Rise. Days Gone 2 and The Last of Us Remake get our attention. Kojima coming to Xbox and much more. Tune in and enjoy DPR#59! Download NowSubscribe to […]
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Of all aspects of Department of Truth, the strongest is most certainly its ability to weave our actual timeline within their story. As most great alt-history pieces of media do, James Tynion IV and Martin Simmonds expertly tie the two together as if both were works of fiction. If only that were true. This issue […]
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Have you ever imagined what it would be like to play with one of your favorite streamers? To help kickstart your streaming career or simply just to play with a creator you admire? Or, are you a streamer looking for a more intimate way to connect with your fans while furthering your ability to let […]
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We continue to look deep into Department of Truth with issue #2. We delve further into the Department and just how intertwined Cole is.
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In this week’s episode, we talk more about the Microsoft Bethesda Acquisition and what this means for the future of Xbox. The shocking reveal of Teenage Mutant Ninja Turtles Shredder’s Revenge. Square Enix Presents event and what will be showing up, and the usual what we been playing. Let’s just say so many games, so […]
The post Dual Pixels Radio #57: Bethesda joins Microsoft Officially, Teenage Mutant Ninja Turtles Return, Square Enix Presents appeared first on Dual Pixels.
Truth is an interesting concept. At its essence, it is that which is aligned with fact or reality. Reality: another interesting concept that is more malleable than we’d like to believe. We all look through a lens based on our experiences, upbringing and so on which in turn dictates the way we view our reality. […]
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We’re back! On this episode of Dual Pixels Radio we discuss the future of Marvel’s Avengers with new details on the XP leveling system, Pokémon Presents shows off the latest Pokémon titles announcement. A new Nintendo Switch is rumored to be in the works with a lot of proof going around, we discuss more in […]
The post Dual Pixels Radio #56: Avengers in Trouble, Pokémon Presents, Switch Goes Pro appeared first on Dual Pixels.
Hello and welcome to Dual Pixels Radio #54! We have finally arrived to the next generation of consoles. As usual, we hit up games we’ve been playing that range from Fuser and MIies to Yakuza: Like a Dragon and Kingdom Hearts: MoM. We then dive into some new footage for what might be the next […]
The post Dual Pixels Radio #54: Xbox Series & PS5 Impressions, Capcom Leaks, Cyberpunk 2077 Consoles Footage Shown appeared first on Dual Pixels.