Welcome to The inSide Scoop on Customer Success, brought to you by inSided. The inSide Scoop aims to bring you the latest in thought leadership and industry insights around customer success, as well as everything you could possibly want to know about online communities. inSided builds customer success community platforms that drive customer engagement, product feedback and ideation and customer self service. www.insided.com
Sullivan & Stanley
Blake Morgan
LaunchPod Media
Julia Ahlfeldt, Certified Customer Experience Professional
Productboard
The Jasons Take On...
SmartKarrot
CELab
Planhat & Anika Zubair
Zoomin Software
Paul Hagen, Mike Manfredo
ProfitWell Recur
Product Marketing Alliance
csmsecrets
Gainsight / StudioPod Media
Aly Mahan
Walker Information
Jake Bauer
TestBox
Chad McDaniel
Beyond Philosophy LLC
Australian Customer Experience Professionals Association (ACXPA)
Bigears
Totango
Ada
Jeffrey R Kushmerek
Arrows Podcast Network
Mark Slatin
Jason Whitehead & Jason Noble
BrendaSBrunet
Customer Success Podcast
Lynn Hunsaker
Andrew Maher - Experience Storyteller
Flatfile
SentiSum
Adam and Jeannie
Jonathan Corrie
moderncx
Nicereply
Dr. Joseph A. Michelli
Joey Coleman and Dan Gingiss
Shep Hyken & C-Suite Radio
Klaus
Loyaly
Strikedeck & Kristen Hayer
Seth Adler
Abhijeet Khadilkar
'nuffsaid
Marija S.Pilley
Inbenta
Irit Eizips & CSM Practice
Uniphore
ServiceNow Community
Adrian Swinscoe
Customeruplift.com
Pixeloute
Thomas Connery
Ankit Aggarwal
Alterna CX
Plantt
BrendaSBrunet
Rocketlane
Gain Grow Retain
Caspian Studios
Jacob Adewumi
CX of M Radio
Adam Joseph
TELUS International
Nils Vinje
Casey Hill
Sharpen
Gustav Kotkas, Qminder
JindalX
Radim Hladis
Joshua Enders
Rob Markey, Bain & Company partner and customer experience expert
Erik Pfannmöller
MaxContact
Webhelp
Break The Cycle
Paul Linnell
RingCentral
Matt Myszkowski
Guy Patty
Adrian Brady-Cesana
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
Pegasystems Inc.
Christopher Brooks
Mindful
Avaya Podcasts
Rick Denton
Gregorio Uglioni
Limousine Service
Paula Hansen, SAP Customer Experience Chief Revenue Officer
David Reid
Support Secrets
Lisa Arthur
Inspiring Future Leaders
Sam Quirke & Simon Trenker