The Digital Workplace Podcast: Recent Episodes
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Work is changing faster than ever. New digital tools have enabled the hope of a better future. But that future isn't promised. First, we have to put in the hard work.
We must completely redefine 5 core elements of work: technology, collaboration, productivity, leadership, and culture.
The Digital Workplace hosts conversations that help your journey to become a Level 5 Digital Workplace.
We need all of us to get much better at work.
The future of work is on your doorstep. Accepting it brings all sorts of changes, but they lead to a better world of work.
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Ali Greene is the co-author of Remote Works and has been a remote manager since 2014. She and Neil talk about 5 things that even the experts don't fully agree on.
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Knowledge management has changed as the workplace has gone digital, and it's become even more important
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We've been taught that more collaboration is always better. But that's making digital work very noisy. Should we have a different goal?
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Email dominated digital collaboration for two decades. What will work look like after email isn't the king?
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Serendipity happens automatically in an office, but not in a digital workplace. What can leaders do to create the conditions for serendipity to occur?
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The office isn't dead by a long shot. It may have fainted, but it has a chance for a great rebirth.
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Digital work is great, but it doesn't have a centering home like the office. Luke Thomas tells us how Friday looks at the core objects of work and supports digital teams.
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Lara Hogan is training managers for a new age. Old expectations and mindsets for managers in the office won't work anymore, and managers need new skill sets to support the humans around them.
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Meetings don't just have to the cost of doing business. If we approach them as stewards of time and prepare and close well, they can give you a great advantage.
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Do async teams always need tools that support their async practices?
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How should digital workplaces reorient the way they use physical space? Why do people need to be together in the same location? A peak into the future of space in the digital age.
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Most teams either freeze up and delay decisions, or defer to one person's call. There's a much better approach out there, but you may not be ready for it yet.
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There's a reason that companies like Automattic, Gitlab, and Elastic have mastered distributed work.
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When the pandemic hit, shifting to Zoom wasn't enough. In fact, it was worse. Kartik Mandaville took the next step to build a better digital culture.
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Audio is often skipped over in collaboration. But it's actually one of the most human options we have.
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An employee's digital life is full of lots of noise. What direction should you be moving to make it more seamless?
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Stephen Hoelper has been in global companies long enough to know the actual problems of digital work, and they aren't what you think
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Project management isn't just a skill that a few people need. Everyone needs to upgrade their approach to digital projects.
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There's quickly going to be a large divide between companies that say they are hybrid, and those that really do digital well.
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AJ Loaicono is on his third stint as an entrepreneur, and he can see beyond the muck that most people face. Learn how he's adapted to create a great digital workplace.
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Digital tools offer a great chance to offer a personalized experience, but we often end up with one-size-fits-all drudgery.
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Unstructured mentoring doesn't reach the people it can really help. Mentoring in a digital workplace can bring people closer together.
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Remote work is en vogue, but it hasn't become any easier. Sahin Boydas has been optimizing for remote work for years.
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Centralized apps or decentralized? In-office or remote? Strong or distributed leadership? Erik Nicolai walks us through the big challenges.
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When all communication moves online, it changes the way we interact with each other. Randy Herbertson explores ups and downs.
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Digital changes can create whiplash for many if you aren't careful. Vonda Page has been walking people through change since the fax machine.
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To build true empathy and understanding you need to walk a mile in their shoes. Or Oculus headset.
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There feels like a permanent chasm between the skills we need on a team and those we have. Bob Pulver has a plan to bridge that gap.
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Keeping up with tech trends is tough for anyone, but especially for a whole organization. How can you keep your team up to speed?
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Looking to the future, just digitizing your databases and processes isn't enough. You've got to see the big picture.
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Google's office tools brought us into the present. Will they be the ones to carry us into the future?
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The issues we think are the future of work are actually very present. Jason Averbook says we need to start with now.
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Nick Turner started DeliverEnd to help make personal deliveries safer. But to scale it, he had to build a full community.
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Tech companies don't corner the market on where the future of work should go. JANCOA is a leader with their human-first approach.
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The employee-boss relationship hasn't changed a lot since the early 1900s. Laurie Ruettimann shows us what needs updated.
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We stress a lot over how we communicate with customers, but what about our teams? There's more options than ever, and leaders need to think like marketers.
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Leadership wasn't easy before the pandemic. But in a digital age, new problems require new solutions.
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As we redesign the workplace, remember that not everyone thinks like you. We need a diversity of tools to make everyone feel at their best.
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Businesses create more video content than ever before. And yet we never watch it. What if we could make video more user-friendly?
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Stress is healthy when it's restricted to certain places and times. But when everything around us is stressful, we can't recover.
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Unlimited PTO is great. Except that no one takes it. Learn about Chatbook's experiment with MTO.
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Digital teams are just as dependent on the personality and weaknesses of bosses as any other. Dana Brownlee helps us think through how to adapt and also confront racism as a team.
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Sexual harassment is alive and well in the digital age. Are you prepared to deal with the new challenges?
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It's hard to get a digital team aligned without a lot of clarity around the purposes and strategy of the team. Perdoo founder Henrik Jan van der Pol weighs in.
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As we cozy up with technology around the office, we need to recognize good digital hygiene and help team members thrive in a digital world.
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A digital workplace is not about the technology, it's about the people. How have we messed this up, and how can we fix it?
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Working with highly talented people doesn't mean managing egos. You can still be a good human and be amazing.
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As people slowly go back to the office, there are a lot of issues to sort out. But it's even harder than it looks.
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A digital workplace should be moving at a quick pace. If you notice that you've got some drag, the first place to look is your alignment.
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Communicating ideas has always taken a lot of planning, but in a digital workplace, communicators have more to plan than ever.
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You might think your teams are empowered, but you probably have a lot of air to climb before they are self-managed. What bumps await you?
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AI tools can now judge a person's communication preference based on their social media profiles. How far can it go?
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Digital communication is amazing. And overwhelming. We are just now figuring out the best ways to deal with it.
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There is a lot of exciting technology to help us better understand humans and their motivation. But how should we use it?
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As HR moves into the digital age, it shouldn't miss this chance to stop filing paperwork and focus on advancing the objectives of the organization.
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As we redesign offices, what changes do we need to make to keep everyone safe and engaged?
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As more of work resides in the interwebs, where does company culture come in and how has it changed?
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Elena Bogdanova, the leading voice for intranets in Russia, shares how terms, communities, and technology has changed.
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Tim Salau is an infectious optimist, but he's also doing the hard work to make the future better
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The idea of a digital workplace is great. But pulling off the technology behind it to make everyone happy can be a nightmare.
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One does not simply "add AI" to their business. Like any good employee, you need to learn what it's good at and how to communicate with it.
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Technology in HR has largely put the burden back on employees to do more. What if HR tech actually made life better for humans?
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Brett Putter has studied the most successful cultures in the world, and he sees a world of trouble for those who think they'll just ease into a hybrid model.
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Can we all agree on what a digital workplace actually is? Rodney Evans gives feedback on our new definition.
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Rupal has been blazing trails since the 90s. Today, she's finding new ways to push forward for technology and equity in race and gender.
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Leaders in the digital space need to be confident. And also genuinely scared. And transparent. How does that work?
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Working for a company that is led by a diverse person brings a unique feel. Kelli Jones unpacks why that is.
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Work has gotten faster and more efficient, but what have we lost along the way? How do we reignite the dreamers?
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It's never to early to DTR with technology. Is it just there to make you look cool? Or do you have a plan for it?
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After an acquisition and an impending high growth curve, how can leaders keep their culture strong?
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The future of work looks like it will be full of digital tools. What do humans need to do today to make sure they are ready to join it?
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Can encouraging 3-5 year stints actually be an advantage for CEOs? Careers are going to be highly flexible in the future and leaders need to adapt.
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Is your culture flexible enough to handle a massive change like a global pandemic? Build a resilient culture by getting in the Ready Zone.
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On remote work, large MNCs like Dell have had decades to address the challenges. Dragana tells us what they were ready for, and what they still needed to change.
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Grant Hensel makes creating a native digital culture sound easy. But it's really more like creating a new nation.
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A great digital workplace doesn’t just shift the office space online. It creates virtual communities that bring people together. But how do you make connections beyond the screen?
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As we enter into a new era of work, how do we adopt an abundance mindset and become appreciative futurists? Let’s do more good at scale.
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The gig-economy is a signal to everyone that people want a new system. Can digital leaders create something new that still looks like a team?
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Offsites used to be a ray of sunshine on the calendar. Now they are just another Zoom meeting. How can you bring back the magic?
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A digital world give leaders challenges, but they are pretty familiar. Focus on the basic to crack the code.
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Your organization is filled with functioning adults. But you may not be able to guess it the way you are organized.
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Fixing the digital workplace starts with getting control of our time back and putting humans in charge of how we collaborate.
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Warren Whitlock has been on the edge of emergent technology for more than 30 years. These are his tales.
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Is your organization ready for tomorrow? Or are you still trying to make it fit into yesterday? How AI has already transformed our workplaces.
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The way we use AI is changing, and it's time to decide it's role
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You want your people to grow, but making it happen in a digital workplace presents different challenges and opportunities.
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Collaboration in organizations feels like the wild west. We've got more than enough tools, but no rules to enforce. Here's the future.
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The bots are here and ready to get some work done. How should leaders use them?
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Now is the time to decide what kind of company you are going to be. One that sticks to the same thing, or moves forward?
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How can you use tech to serve your workplace without letting it drive the show?
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How does continuous improvement keep happening when the whole org is digital? Is it easier or harder?
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As the CIO for the State of Indiana, Dewand liked to keep things simple. Get your objectives in line, find the people, then get the tech.
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You've already transitioned to remote work, but do you really know how to scale it? Liam Martin of Time Doctor has the numbers to back up his ideas.
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Leading a digital workplace means making decisions fast. Kristen Nunery talks about what you need to set in place today to make that possible.
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The leaders of digital workplaces have to be better. Kyle DeFur says that means more transparency, more openness, and more authenticity.
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Innovatemap runs on pure innovation. So how do you keep collaboration at its height without whiteboards and windows?
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The pandemic has brought out the best in leaders who already had the human edge. Seth Morales has been leading with empathy long before it was a necessity.
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What if we measured AI in humanpower (like machines and horsepower)? Sean Lane is on the edge of AI, human productivity, and optimizing a company for humans and technology.
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How do you replace drive-by conversations in a digital workplace? And how do you make sure people assume positive intent? Lisa Schlehuber talks about how Elements collaborates digitally.
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In a world completely dependent on automation, what's the role of the human? Heather Johll sees her operations team as a though-service provider.
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Tracey Mikita had two days to switch all of her onboarding plans to digital when the pandemic hit. Hear how she keeps adjusting in a digital workplace.
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Leadership wasn't easy before the digital age, but now it's even hard. Heather Haas says leaders need to get better, but the fundamentals are the same.
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Whether or not your are more or less productive in a digital workplace has very little to do with your technology.
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Moving to a digital workplace isn't just about switching to Slack. There are a lot of new possibilities that some companies realize and others miss.
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Is work from home the future we are stuck with? Frank Cottle's been in the industry a long time and he says we can do much better.
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Every was REALLY productive at the start of the lockdown. Then, we realized it was going to go on for a while. How should we rethink productivity in a post-pandemic world?
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Managing a remote work doesn't have to be scary, but it is harder than you think. Claire Lew has everything you need to know to get off to a good start.
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Most humans have been trained to be sub-par robots. As we stand on the edge of the future of work, what do we need to change?
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Lending is very digitized, very impersonal, and very hard to crack. The Halo App tries to bring some humanity to backing each other's lives.
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Is your team filled with complementing skills, or just iterations of the same person? If you always feel like the smartest person around, you need less lookalikes.
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Workplace values are more than just platitudes. They should be measurable behaviors that drive real change and encourage greater belonging.
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The IT department has said No for a long time. Now, they are stuck playing catch-up when they should be leading the way.
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How do you lead four generations through a massive pandemic? Kyle Gordon shares the wisdom he's gained so far.
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Can you genetically engineer a dream team for your business? Maybe not yet, but Swati Doshi has great tips for how to find the people you need to make you better.
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The one skill that gives us the edge as humans is the one thing we are never taught how to do well: learn.
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How has COVID-19 impacted diverse groups in the workplace? How can you be a better ally during this crisis?
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There's a world of big problems that black tech founders are waiting to solve. How can white leaders be allies?
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Everytime your business triples, it's a new business. You need a new way to handle the stress. Ever tried meditation?
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You should be thinking more about automation than you are. And you shouldn't be focusing on teaching your kids STEM.
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Remote teams are all the rage, but Wes Winham has been leading them for a long time. Go beyond the hype and see how they actually function.
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Randie Dial is the Chip Gaines of accounting firms. He loves to demolish old ideas and refocus teams on what is most important.
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Everyone says the same thing. If you want to succeed in the future, you need to be empathetic–both individually and as a brand.
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The top two elements to create a better culture? Clarity and camaraderie. Max Yoder does some deep introspection to show us how to build both.
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When it comes time to present your brand, do you have a lot of options, or is it just you? Build up brand ambassadors and not just people who work for you.
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Your best worker isn't always the one who's always available. Paying and rewarding people for their time seemed like a good idea for a long time, but it's been killing us.
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We've got a lot to unlearn to become better leaders–making decision making factories, embracing variability, and allowing for timeouts, David Marquet is back with more insights.
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Leaders in the future will always be in a state of unknowing. But most leaders have been taught to fear vulnerability. How can you reclaim trust while being vulnerable?
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Nir Eyal says being indistractable is the top skill of the century. But it takes more than just little hacks–it's about pain.
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A 4 day work week may be the most positive thing you can do for a better future of work. It's all advantages and low risk.
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Should managers function as therapists? Mental health struggles are real and pervasive. How should you respond?
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When you look at the constant disruptions in our life, it's no wonder that we feel out of control of our time. Terry helps us see the absurdity.
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DHH says the root of all evil in the tech world is "unrealistic, outsized ambitions". What if we rejected the idea of infinite growth and enjoyed being a calm company instead?
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When we think about businesses, we think about makin' money. But can't businesses also be a force for good? Hear one story about how a software company got their B Corp certification.
We all hit roadblocks in our life. How do you know when to push on and when to find a different route? After coming back from a snowboarding accident, Nick Schoenhoff has experience in both.
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Dia Bondi was a great communications coach, until she went to auctioneering school. Then she became amazing.
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What do you do when everyone knows you have a problem, except you? Tasha Eurich says that building self-awareness is foundational to all other success.
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Dr. Elmore Lowry's mother invested her last $3,000 she had into his college education. And then he got kicked out. Here's a story of hope.
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It's not that we can't see injustices; it's that we are assuming that someone else will do something about it. Don't be a bystander.
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Listen to what the future holds for the digital workplace from the man who helped coin the term.
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Conversations at work may seem like a byproduct of the culture, but Kristina Smith says they are the start of it.
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When you've got something in abundance, it's easy to share. Robbie Samuels is filthy rich in relationships and has some advice for you.
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We are quickly approaching a point of no return with technology and jobs. Do we have a plan, or are we just going to wing it? And can science fiction help guide us?
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Pim de Morree is on a mission to find real motivation at work–not the stuff on posters, and not life in Silicon Valley.
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Why is giving and getting feedback often the most feared part of work? Joe Hirsch tells us what is happening underneath it all.
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The episode where we get to the end and change our minds about the whole show...all because of boredom.
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Have you ever known someone who quit a job, but not left it? Natalie Siston tells us how to pull back others from the "unfired" life.
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Leave the efficiency to the robots. Humans were meant to keep their eyes up, notice things, and find new patterns.
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Have we finally grown up enough digitally to break the email habit? Krish Ashok shows us why we've got to change.
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Do people listen to you because you have a great title, or because you are influential? Stacey Hanke has some solid tips on being a better communicator.
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When someone from the financial services industry says we need to be more compassionate to others, you should listen up. Mark Crowley on leading from the heart.
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When you get frustrated and critical of others at work, you know ego is involved. Nicole Jansen has ideas for how to care for a basic needs of your team.
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Mark Graban thinks you are probably talking about the wrong things when it comes to business metrics. Stop arguing about noise and start seeing the truth.
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Leaps in technology have been slow, but are suddenly picking up pace. How much farther until we can't keep up? Gerd Leonhard on exponential change.
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Getting rid of dirty, dull, and dangerous jobs is the goal of automation, but is that always a good thing? Ravin Jesuthasan on who's makes your chicken nuggets.
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The rules have changed for employee loyalty. Pensions are out, free lunches are in. Cara Silletto on the changing tide of keeping people happy.
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Enough talk–it's time to do something about gender inequality. Spot your biases, call out injustices, and get serious about being an ally. Buckle up.
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Hate your coworkers? Love them? Most of it has to do with how much trust you have, which has more to do with real chemistry than you'd like to admit.
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Ever heard a software developer try to convince you to not use software so much? Learn how to stop using the drug from a man who makes it.
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If tech companies are leading us to the future of work, why are they so bad at hiring minorities? LeRon Barton on being the only black man in the room
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Physicist and entrepreneur, Safi Bahcall explains how to create an environment to uncover and explore crazy ideas that drive innovation.
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What's a leader's top responsibility? Vision? Competence? Legendary authors Ed and Peter Schein say human leaders must focus on relationships.
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In the navy, you need permission for everything. What if the most hierarchical system suddenly distributed authority? David's got the awards to prove it.
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Most people don't get much from their job except a paycheck. David Burkus explores how policies, good management, and one super-secret trick can change that.
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We've made it super hard for women to re-enter the workplace. From re-skilling to biases, there's a lot to overcome and most companies do little about it.
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The last 150 years of work have been based on the assumption that people are stupid and lazy and need an overlord. Now, it's time to rethink management.
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The traditional way of rewarding and recognizing individuals can destroy the teamwork in the company. So, what's the better way to it? Mitch Zinger explains.
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Most senior leaders think culture is the biggest contributor to success, but only 19% know how their culture is operating. Time for a constitution?
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Only 1 in 10 people have the natural ability to be a manager. Well, maybe that's obvious, but what can you do if you know that you are in the majority?
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Burnouts at work are contagious. Is it possible to start an epidemic of happiness instead? Lee Daniel Kravetz teaches us how to fight a virus you can't see.
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Is all the push toward employee happiness and engagement wasted? Or even detrimental? Let's ask a sociologist.
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"Now the streets are all empty, let the roadies take the stage." What can you do after a great speaker comes in to continue the energy? Hear it from Krish.
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Jeff Gardner of Intercom opens up about the true life of someone who lives where they want and finds meaning inside and outside of work without compromising.
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Terms like "flight risk" and "production per unit" come from the prison system and livestock farming, but we use them to describe employees. Is something wrong?
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Ever felt like your workplace was sabotaged to work painfully slow and inefficient? Karen Eber's conspiracy theory may prove it right.
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Does it seem like everyone around you has it together? Do you feel guilty for not doing more? Or doing too much? Let Chris Helder cut the noise for you.
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Minimize anxiety, increase certainty. The core of sales hasn't changed a hundred years, but everything around it has. Victor Antonio leads us to the future.
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Ever feel like work just sucks the life out of you? Josh Allan Dykstra talks about how to build energy intelligence so that you can actually enjoy work.
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Funny thing about work–it's not usually funny. Yet adding humor can bring a ton of benefits. Drew Tarvin uses improv principles to bring funny back.
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Is your job a little meh? How much is too much to expect from a job? Kate Volman helps us see where job satisfaction should be.
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The good news about gender equity? We're talking about it. The bad news? It will take 217 years at our present pace to reach full equity.
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Is your team feeling stuck? In a rut? It may be because they have stalled out in their learning curve. Time to kick things up. Whitney Johnson talks about innovation, entitlement, and how to get things moving again.
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What's the one thing holding you back from becoming a great leader? Chances are it's sitting right next to a hard conversation. Listen to Peter Bregman talk about how to build emotional courage and lean into those moments.
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What's at the intersection between deep mindfulness and radical candor? Amy Sandler. Listen as she shares her insights on how to handle difficult emotions and become an awesome manager.
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Are your corporate tools and policies helping the organization, or your employees? Bill Jensen walks us through how to use a BS reader and blast through bad corporate excuses.
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"Drama is any obstacle to workplace peace and prosperity." Marlene Chism tells us who gets to define drama, what causes it, and how to get around it.
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Jim Sterne was doing internet marketing before it was cool. Now, he's looking at what we need to learn about using AI before you get left in the wake. Stay tuned for the intern test and the smell test.
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It's normal to talk about customer experiences, but what about employees? Team members have similar high expectations on what should be possible in the workplace. Jennifer McClure leads us through what happens when companies focus on "employee delight".
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Imagine if every time you interacted with someone you left a stinging paper cut on their hand. Many do this without even knowing it. Amy Waninger shows us how you can become more aware and actually build diversity in the most important place: your network.
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Aren't wellness programs supposed to make us healthier? Why don't they work? Rex Miller introduces better ways to think about workplace wellness.
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Privilege and stigma are present for everyone. But without calling them out, they create huge barriers and block people from doing their best work. Jennifer Brown talks about how we can be allies and leverage our privilege and power for others.
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What's stopping you from doing the best work of your life? Aaron Dignan tells us stories of companies who've ripped away traditional bureaucracy and replaced them with autonomous teams who know how to think.
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Should you automate or humanize? Should you centralize or decentralize? Scott Brinker from HubSpot says why not both? This is the path to embrace technology in the 21st century.
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How do you run nine companies and still have time for skydiving? Stop doing 90% of the stuff you don't need to. Sujan Patel reveals his secrets for how to prioritize your work.
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AI is coming...to make you better. Byron Reese has been thinking about and observing technology for a long time. He says as long as we keep learning, we never need to worry about losing jobs, especially if you are a plumber.
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Think your management could use some work? Take a page from early tech veterans Jonathan and Melissa Nightingale's new book on how messed up it might be, and how to improve it.
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Focusing on one task seems to get harder and harder. Dr. Gloria Mark has done research into distractions. Take a solid 22 minutes to listen to this one and stop those self-interruptions.
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Lumina's goal is to see 60% of Americans with a high quality post-secondary credential by 2025. How are they going to do it? A lot fewer walls and silos.
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Have office building designs finally caught up with the modern knowledge worker? Immersive planning is the next big leap in better design.
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Is an employer responsible for the spiritual well-being of an employee? How far should they go to provide resources?
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All those millennials you hired, all that maternity/paternity leave you gave? Guess what. You've got parents now. And that requires a different set of rules and a new playbook!
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Ever wondered how machines actually learn things? The truth is that a lot of times, we don't really know. Learn when you should embrace machine learning full force, and when to pull back.
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Where does intuition create the most harm? Interpersonal communication and product development. Learn about Lessonly's approach to hard conversations and nonviolent communication.
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Titles create unknown friction when it comes to problem solving. So Redox decided to never use them. Find out what other benefits they got and what they put on their business cards.
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How do you learn to know what you don't know? Sage Franch unpacks the world of unconscious bias and how she's trying to keep AI from being a bigot.
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Are the robots on your doorstep? Yes. Are they coming for your jobs? No. Dig into Robotic Process Automation and how it is converging with AI.
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How should HR change to adapt to the future of work? It can start by changing it's language and taking a lesson from gasp marketing.
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What does a future of work look like when robots combine with AI? Is there too much hype? What are some cool jobs of the future no one is talking about?
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Is your workplace happy or crappy? How long will it take you to find (or create) the place you actually enjoy working?
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What happens when AI takes over everything? Can humans actually make something smarter than ourselves? Can we free ourselves from the addiction of work?
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How much noise is too much? Can you avoid distractions or do you need them to get work done? The CEO of Formstack weighs in...
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How do you show appreciation for your team? Cakes and gift cards? Try something more meaningful.
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What is SEL and why might it be the thing that saves schools and businesses in a world of automation?
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Patrick McGinnis shows how you can hitch your wagon to all the new entrepreneurial excitement without the need to go 100% in. In fact, 10% is fine.
Jay Desai from Patient Ping decided to make a user guide...for himself. Check out how he uses it and what kind of impact it has on his team.
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Mike Knoop, co-founder of Zapier, talks about the deep thinking they've done on building an organization that works entirely outside the home office.
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Adam Braun from MissionU is building the future of education. Find out what it looks like through his innovative program.
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Max Stossel from the Centre for Humane Technology dives in on what a world of work looks like without everyone competing for our eyeballs.
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Karthik from Design Your Thinking sounds off on what it means to work in a world without titles, and the joys of being a solopreneuer.
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