Worldpay from FIS Podcast: Recent Episodes
Worldpay from FIS
Hear from ISO leader Alice Creed about how we are evolving our partner experience.
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Listen to Menda Sims, leader of the Worldpay ISO line of business, as she shares her vision for the ISO channel and insights on the evolving world of payments.
Listen to Melissa Kopp, leader with our Issuing Solutions Services Division as she walks through a typical day as a cardholder and the seamless experience through Worldpay issuing and security.
Listen as our Worldpay experts discuss the current state of fraud from post EMV and card not present, to machine learning and AI, and what that means for your financial institution. We’ll discuss old vs. new tools, how we find the fraudsters, and what we’re doing to keep our clients safe behind the scenes and … Continue reading #37 (FI): David Mattei, Worldpay: The future of fraud – What you need to know today
For episode #8 of “On The Edge with Jim Roddy,” our book club returns to review one of their recommended reads. Point of sale industry leaders Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from Getting To Plan B by John Mullins and Randy Komisar. … Continue reading #36 (ISV, VAR, Dev, SMB): On The Edge with Jim Roddy – On The Edge Book Club – Getting To Plan B
Episode #7 of “On The Edge with Jim Roddy” features a conversation with Michel Sirois, a former VAR who is now the President of BlueStar Canada. Michel and Jim discuss how successful VARs and ISVs challenge their customers and prospects, where small resellers fit in today’s channel (and tomorrow’s), and the unique challenges and opportunities … Continue reading #35 (VAR, ISV, DEV): On The Edge with Jim Roddy – BlueStar’s Michel Sirois
Episode #6 of “On The Edge with Jim Roddy” features a conversation with Avero VP and RSPA board member Peter Storer. Peter helps us separate millennial fact from fiction, details best practices for managing younger workers, and shares his perspective on what’s around the corner for VARs and ISVs in the retail IT channel. The … Continue reading #34 (VAR, ISV, DEV): On The Edge with Jim Roddy – Avero’s Peter Storer
Our Worldpay experts discuss regional PIN network participation and considerations financial institutions should know to control PIN debit revenue. Speakers: Rob Rankin, Senior Vice President Melissa Kopp, Senior Leader, Financial Institutions
Episode Description For episode #5 of “On The Edge with Jim Roddy,” our book club reviews Raving Fans, a classic that’s popular among VARs and ISVs. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from this customer-service focused book. … Continue reading #32 (VAR, ISV, Dev, SMB): On The Edge with Jim Roddy – On The Edge Book Club – Raving Fans
For episode #4 of “On The Edge with Jim Roddy,” our book club returns to review one of their recommended reads. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss lessons learned from Built to Last by Jim Collins and Jerry Porras. … Continue reading #31 (Dev, Reseller, SMB): On The Edge with Jim Roddy – On The Edge Book Club – Built to Last
In episode #3 of “On The Edge with Jim Roddy,” Jim talks one-one-one with J.B. Wood, president and CEO of the Technology Services Industry Association (TSIA) and co-author of the Technology-as-a-Service Playbook. They discuss what the winning as-a-Service company will look like in the future, the #1 mistake organizations make as they transition to this new business … Continue reading #30 (Dev, VAR, Reseller): On The Edge with Jim Roddy – Inside the Technology-as-a-Service Playbook with J.B. Wood
Success in your business and life come down to one topic: accountability. In this episode, Brant Schelhaas, Sr. Leader, Marketing, Worldpay, sits down with Jim Roddy, Reseller & ISV Business Advisor, Worldpay, to discuss the value and benefits of incorporating accountability in both your professional and personal life. We hope you enjoy this episode.
Episode #2 of “On The Edge with Jim Roddy” features a candid (and sometimes surprising) interview with Chelsey Paulson of VAR North Country Business Products. She shares details about growing up in a family business, the unique experience and perspective of women in the POS channel, best practices for hiring salespeople, and how to build … Continue reading #28 (SMB): On The Edge with Jim Roddy – North Country’s Chelsey Paulson
Disruptors are everywhere and they want your cardholders. How does your financial institution compete and stay relevant in today’s environment? Mick Oppy, Financial Institution Product Leader for Worldpay, walks you through the factors to consider when choosing the right strategy for your institution including how to appeal directly to the generational segments.
The premiere episode of “On The Edge with Jim Roddy” features the first gathering of our book club to review one of their recommended reads. Point of sale industry movers Sean Buckley of Vend, Abby Sorensen of The Business Solutions Network, and Jeremy Julian of CBS NorthStar discuss how The Challenger Sale can positively impact your … Continue reading #26 (SMB): On The Edge with Jim Roddy – On The Edge Book Club – The Challenger Sale
Rick Jardiolin and Cookie Jo Carbone are the co-owners of Buri and Beach; an eco-friendly, socially-conscious eCommerce handbag company. In this episode, Kim Piper, Small-to-Medium-Sized Business Marketing Manager, Worldpay, interviews Rick and Cookie Jo about their unique business model, the considerations to take when launching an eCommerce business and more. We hope you enjoy this … Continue reading #25 (SMB, eCommerce): How Buri & Beach Succeeded at Selling Online, Rick Jardiolin and Cookie Jo Carbone, Owners, Buri and Beach
Part 2 of this 2-part podcast: “Fraud, how to leverage mobile payments, and financial provider expectations from institutions.” Today’s consumer has an abundance of choices in who they transact with and how they transact. The freedom of choice fueled by competition and technology is driving dramatic change in the payments ecosystem. The way the consumer … Continue reading #24 (FI, Part 2 of 2): Sundeep Kapur: Redefining the Future of Payments—A Perspective
Part 1 of this 2-part webcast series: “Driving change, consumer expectations, and the evolving payments ecosystem” Today’s consumer has an abundance of choices in who they transact with and how they transact. The freedom of choice fueled by competition and technology is driving dramatic change in the payments ecosystem. The way the consumer interacts, transacts … Continue reading #23 (FI, Part 1 of 2): Sundeep Kapur: Redefining the Future of Payments—A Perspective
Meet and learn about our product expert, Rob as he gives an update on Worldpay’s product integration plans. Rob will cover how we continue to simplify our clients lives by ongoing product integration solutions that cut down on your staff’s time and frees you to run your business.
*Special for SMB Merchants! Nathan Sweaney, a senior security consultant with Secure Ideas discusses security and password management best practices.
*Special for IP Partners Meet Colin Igoe. He’s a CDM, Channel Development Manager for Worldpay. Recently in our partner hub, Advantage Crew, we asked our partners to nominate someone, anyone, who they’d like to have featured in an upcoming podcast. Colin was nominated and after reading all of the other praises that partners have shared … Continue reading # 20 (IP): Colin Igoe, CDM, Worldpay
*Special for IP Partners and Merchants THE WORLD HAS CHANGED. DON’T GET LEFT BEHIND. Today, even brick-and-mortar companies need to win the Internet. Womply tips the scales in your favor by making technology work for you (not the other way around) so you can save time every day and focus on the things only you … Continue reading #19 (IP, SMB) Peter Shenk, Womply
Michael Basch was a founding officer of FedEx, where he spent 10 years as Senior Vice President. He was part of the explosively creative management team that took Fed Ex from 0 to $1 billion, as it built a company cited by Fortune as one of the decade’s most well-managed companies. Basch led the teams … Continue reading #18 (General Interest) Michael Basch, Founding Officer, FedEx
*Special for IP Partners In our first partner podcast, we feature Wendy Schofield, CEO of Mobile Pay. In this podcast, we discuss a broad spectrum of Wendy’s story, from how MobilePay was born following a vacation where she experienced an epiphany… to how she utilizes a power morning routine and diet to stay on top … Continue reading #17 (IP): Wendy Schofield, Mobilepay
*Special for IP Partners Vantiv Senior Leader of Channel Marketing, Mark Heisten, joins Nathan Sweaney, a senior security consultant with Secure Ideas to discuss testing and validation relating to payments security.
*Special for IP Partners Nathan Sweaney, a senior security consultant with Secure Ideas discusses QIR certification relating to payments security.
*Special for IP Partners Nathan Sweaney, a senior security consultant with Secure Ideas discusses firewall security relating to payments security.
*Special for IP Partners Nathan Sweaney, a senior security consultant with Secure Ideas discusses secure remote access relating to payments security.
*Special for IP Partners Nathan Sweaney, a senior security consultant with Secure Ideas discusses payments security and password management best practices.
*Special for IP Partners How does EMV and P2PE impact PCI compliance? Cybersecurity is complex enough as it is. But to compound the issue, merchant businesses in the retail, restaurant, and hospitality space, are dealing with misinformation, causing undue frustration and intolerable levels of risk. The goal of this webcast is to dispel some of … Continue reading #11 (IP): Partner Spotlight: Netsurion – John Christly on EMV, P2PE and PCI Compliance.
*Special for IP Partners, Developers In August at RetailNOW 2017 in Las Vegas, Worldpay’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Worldpay booth on the show floor. Worldpay’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more. … Continue reading #10 (IP, Dev): John Giles, Company Culture
*Special for IP Partners, Developers In August at RetailNOW 2017 in Las Vegas, Worldpay’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Worldpay booth on the show floor. Worldpay’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more. … Continue reading #9 (IP, Dev): Stephen Enfield, “You’re only as good as your people”
In August at RetailNOW 2017 in Las Vegas, Worldpay’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Worldpay booth on the show floor. Worldpay’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more. In this interview, Brett Bennett, CEO, … Continue reading #8 (IP, Dev): Brett Bennett, Achieving Work/Life Balance
*Special for IP Partners, Developers In August at RetailNOW 2017 in Las Vegas, Worldpay’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Worldpay booth on the show floor. Worldpay’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more. … Continue reading #7 (IP, Dev): Arthur Rosenbaum, Keeping Customers for Life
In August at RetailNOW 2017 in Las Vegas, Worldpay’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Worldpay booth on the show floor. Worldpay’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more. In this interview, Jeremy Julian, … Continue reading #6 (IP, Dev): Jeremy Julian, Self-Improvement for Executives
In August at RetailNOW 2017 in Las Vegas, Vantiv’s PaymentsEdge Advisory Services hosted RetailNOW Live! from the Vantiv booth on the show floor. Vantiv’s Jim Roddy interviewed six industry-leading resellers and ISV executives who weaved personal stories, business lessons, and best practices into topics such as company culture, customer service, team-building and much more. In this interview, Lance Bell, President … Continue reading #5 (IP, Developers): Lance Bell, Living and Managing by Principles
*Special for IP Partners, Developers This episode is all about payment gateways! Danae MacLeod (Spreedly), joins Worldpay’s host, Mattius Nordlof in a complete explanation of EVERYTHING you could ever know about gateways. This was our very first partner spotlight live streaming webcast and did not disappoint.
*Special for IP Partners Mark Heisten (Worldpay) and Brian O’Connor (MaritzCX) discuss the critical importance of facing your customer’s opinions of…YOU. Over the past 50 years, there have been several metrics that companies have used to measure their customer’s satisfaction. In the last 20 years, perhaps the most widely-known metric is the Net Promoter Score … Continue reading #3 (IP): Do You Know What Your Customers Think About You?
*Special for IP Partners, Developers Jeremiah Sheah (Ingram Micro) is a popular fintech writer and speaker, and a powerful resource on current and future trends in retail payments. Discover the hidden trends and challenges that developers will need to anticipate in 2017. Hosted by Worldpay Platform Evangelist, Ray Moorman. To watch the recorded webcast, click here.
*Special for IP Partners, Developers Thanks for tuning in to the next cut of Worldpay O.N.E. podcast. In this episode, Worldpay’s resident experts focus on payments within healthcare. This series will get a pulse on the challenges, technology shifts and business opportunities present for healthcare technology providers.