Tech of the Week -A weekly tech podcast channel from Softweb Solutions Inc: Recent Episodes

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Anshita: Hello, and welcome to another episode in our tech of the week podcast series. I am Anshita Solanki, Senior Content Writer at Softweb Solutions. I have with me, Abhinav Srivastava, Sr. Business Manager at Softweb Solutions – an Avnet company.

Our today’s episode is dedicated to artificial intelligence, and I would like Abhinav to talk about how companies across industries can use AI to accelerate their digital transformation journey and create value across different areas of the business chain.

So, Abhinav, can you please tell us about the current situation of AI adoption, considering the new normal?

Abhinav: Sure, Anshita.

The unprecedented global crisis has triggered a monstrous shock in demand and supply, disturbing the ability of many companies to foresee future trends. The fragility of the situation has forced technology laggards to rethink upon their entire business value chain model including manufacturing, retail, supply chain and more. The key is to embrace AI as integral part of the business model, putting the technology at the center of the organization.

Meanwhile, those who have already implemented AI are better equipped to manage and streamline their entire business model, including supply chain processes, channels, products and deliver on consumer needs with speed, scale and specificity. So, what I am trying to say is AI can play a vital role in recovering faster from the ongoing crisis and establishing more resilient enterprises.

Anshita: Right, so you mentioned that AI plays a vital role. Can you further explain how AI enables businesses to find success in the new reality and assess the true potential of AI across the entire business chain, including the five major areas, which we’ll discuss as we go.

Abhinav: Before I answer your question, let me tell you that these areas may have different degrees of relevance for sectors and industries, and the usage may differ accordingly too.

to listen full episode visit our landing page
https://www.softwebsolutions.com/resources/ai-across-business-chain.html

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Hello and welcome to the first episode of our metaverse podcast series. My name is Archana Modawal, and I am a Content Writer at Softweb Solutions, an Avnet Company. I am delighted to welcome our guests Abhinav Srivastava, a Senior Business Development Manager at Softweb Solutions and Jay Parikh, a System Architect at Softweb Solutions. The topic for today's podcast is - The metaverse, its fundamentals and implications on society at large.

As the title suggests, today we will be talking about the most trending topic of current technological advancements – The Metaverse. Jay, would you like to throw some light on today’s topic?

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Hello. Good morning, everyone! Welcome to another episode of our podcast series. In this podcast, we will talk about RPA and how it solves business processes. With me, I have Wilton Rogers III. Wilton is a businessman. I came across RPA in 2017. I saw how RPA could help businesses. My approach was to see how I could bring down the downstream. With years of trial and error, I was able to build the company to support businesses that want to implement an end-to-end RPA solution. Now, we are RPA service providers of many services and programs.

I am Zalak Patel, associated with Softweb Solutions from the last six years and primarily focusing on digital transformation initiatives. That includes technologies such as RPA, AI, data analytics and so on.

1. RPA as a game changer is not a new thing, of course. What are the key challenges it is addressing? How is it transforming business processes?
2. What are the underlying factors in RPA adoption that are roadblocks while decision-makers consider RPA?
3. There are a lot of talks between RPA, intelligent automation (IA) and hyper-automation. Are these terms connected or different in nature?
4. Some companies have adopted RPA. And some companies are adopting it down the line. What are the key barriers while adopting RPA? Or what are the common challenges that companies, from SMEs to large enterprises, face?
5. Around us, we see many advantages or benefits of RPA. Are there any disadvantages, minuses, or drawbacks of RPA adoption?
6. What are the critical RPA trends for 2023 that businesses will witness?
7. Would you mind naming industries with the highest RPA adoption?
8. Is there any golden advice or a thumb rule you would like to recommend for successful RPA implementation?

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Understand the underlying factors behind blockchain functioning and how it can help businesses to transform. Additionally, know the challenges, myths and benefits of blockchain technology. Today’s our guest speaker is Dr. Stelios Kampakis, a data scientist with 10+ years of experience. He will also focus on how businesses can adopt blockchain, what is decentralized finance, blockchain applications and more through the following questions.

• What is Blockchain technology? And how does Blockchain work?
• How can organizations adopt Blockchain?
• What is a common myth about Blockchain? What’s something people seem to misunderstand about Blockchain?
• What are the challenges of adopting Blockchain into business?
• There’s a buzz in the market surrounding decentralized finance. What are your views about that?
• What are some of the uses of Blockchain in the Metaverse?
• What is one piece of advice you’d give to someone planning to implement Blockchain in their business/industry?

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Anshita: Hello and welcome to another episode of our digital transformation podcast series. My name is Anshita Solanki, and I am a Senior Content Writer at Softweb Solutions, an Avnet company. I am delighted to welcome Pushpak Parmar, Business Development Manager to talk about digital transformation in the manufacturing industry.

So, in today’s podcast on digital transformation, we will have a discussion with Pushpak on how digital transformation is changing the face of businesses across diverse industries. But before that, if you are new to the channel, I recommend you check out the line-up of our previous episode on ‘Time to move beyond digital transformation’. And if you are an existing listener, I would like to thank you for joining again.

Hi Pushpak, it’s great to have you here. I’m excited to discuss a few use cases related to the manufacturing industry, but before we do that can you just give us a glimpse into the significance of digital transformation across the manufacturing sector?

Pushpak: Yes, sure. To start with, as we know, there’s a lot going on in the current times. We have observed that digital adoption is accelerating in almost every industry, and the manufacturing space is no exception. And Anshita, if you look at the manufacturing industry, it is so broad and diverse. And the issues that have plagued the world recently are highly unprecedented. So, embracing digital transformation has become a necessity for businesses to stay competitive in this rapidly changing market.

Anshita: Absolutely!

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Pushpak: Hello everyone, welcome to the first episode of our digital transformation podcast series.

My name is Pushpak Parmar. I am working as one of the Business Development Managers at the Digital Transformations division at Softweb Solutions, an Avnet company. I am joined by Zalak Patel today.

Zalak: Hi all, I am Zalak Patel, and I work closely with Pushpak at Softweb Solutions as BDM. In this episode, we are going to talk about the need to further digital transformation and why is it significant to act on a digital-first strategy rather than just formulating it.

Pushpak: So, we have got a lot on digital transformation that we can be riffing on, Zalak. As we all know, digital transformation is not a new concept. The need for it has always been there. It’s just that COVID-19 has acted as a catalyst for accelerating the pace of the digital shift. And we can see how it has accelerated the adoption curve of digital initiatives almost overnight. Take healthcare. The pandemic gave telehealth the mother of all booster shots. But that’s not all. According to Dell’s Digital Transformation Index 2020, eight in ten enterprises fast-tracked their digital transformation programs in the year 2020.

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Hello everyone, I am Jeet Rathod, business development manager for Mobility solutions at Softweb Solutions, an Avnet Company. 

I welcome you all to today’s podcast where I will be speaking on how the use of mobile apps has increased tremendously in recent years, changing the entire landscape of digitization. Also, I’ll be sharing some core reasons why mobile sales apps are a viable asset for businesses in this digital era.

So, Before we begin this episode, let us have a look at the current market scenario of mobile apps adoption. 

Here’s an interesting fact that indicates the huge consumption of mobile apps. According to a research conducted by Statista, the number of mobile apps downloads in 2020, was 218 billion. This is truly a big digit to believe. 

In our everyday life, we use various mobile apps to fulfill our several daily requirements. To our surprise, today, 1.85 million apps are available for users to download. These apps have become highly significant in how we live our lives nowadays. We may listen to almost any music, meet new people, manage diaries, documents and even make payments through them. 

All thanks to the advancements of smartphones and mobile apps that are forcing the global business ecosystem to drive digitization with mobility. 

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Hello Everyone!

And a very good day to all of you!

I’m Nikunj Mistry, Senior Business Development Executive at Softweb Solutions, An Avnet Company.

It has been a while since we connected so here I am today, presenting you with a brand-new podcast episode. We are going to talk about IoT, the trending technology that has acquired a firm position as the central core of every business.

IoT is undoubtedly making our lives easier and convenient. It is streamlining the tedious and time-taking business processes which eventually add up to creating conveniences.

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Hello everyone!

And a very good day to all of you!

I am Parth Bhatt, Business Development Executive at Softweb Solutions – An Avnet company.

Welcome to our podcast on ‘understanding enterprise mobility as the new norm for a successful business.’

We are well into 2021 and most enterprises have already adopted some form of a mobile strategy in their organization, especially since the outbreak last year. However, as technology keeps evolving it is necessary for businesses to plan ahead so that they can deal with uncertainties and make them most of newer opportunities.

There are a lot of factors of mobility that go into deciding, such as devices to choose, understanding the trending and emerging wearables to accompany your mobile strategy and knowing which mobile solutions to deploy.

Of course, new technologies will bring new opportunities, but also new threats. App and cloud security, GDPR, software overload and modern UI/UX standards are just some of the challenges that today’s modern enterprises have to deal with.

And so, having said this, today’s podcast is based on enterprise mobility to help you ensure that you are on the right path for your enterprise mobility strategy this year.

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Suyash Deo: Good morning, David. It is my immense pleasure to have you on this podcast channel.

David Linthicum: Happy to be here.

Suyash Deo: Thank you. So, for our listeners, a real quick introduction: David Linthicum is a chief cloud strategy officer with Deloitte. He’s been in the industry for quite a long time. He is a speaker, podcaster and an author. So, David, it’s a long track record but I had to summarize in short. But again, thank you for joining the podcast.

Today’s topic is the evolution of DevOps in 2021. So, let’s quickly jump on some of the key questions. I’ll be asking very basic questions because our listeners are also non-technical and operational people.

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Hello everyone!

And a very good day to all of you!

I am Ahmed Zubair, Subject Matter Expert for Softweb Solutions – An Avnet company.

As part of our digital transformation series – in today’s podcast we will be talking all about AI-powered chatbots with cognitive capabilities that result in improved customer experience.

Such AI-powered chatbots are one of the key investment areas under customer experience for all industries which disrupt the way enterprises work and communicate with their customers. I will also talk about how these chatbots provide a holistic digital solution that cuts across the customer life cycle and improves overall customer experience. 

Since the pandemic of COVID-19 is ongoing, organizations are struggling to set up frameworks for handling assistance jobs. Perhaps many organizations are under pressure to keep their operations lean during this pandemic and that’s exactly how an AI-powered chatbot with cognitive capabilities can help with. It helps in streamlining your operations as well as interacts with your customers and assist them with information at their fingertips.

Before knowing about AI-powered chatbots let’s see the current scenario of customer experience. Companies are spending billions of dollars on customer acquisition, but it is not worth it until they offer a great customer experience. So I can say that customer experience is more than just customer service.

It includes a personalized customer approach, establishing a lasting relationship, and support availability round the clock.

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Hello Everyone,

It’s our pleasure to have a conversation with Alex Jimenez on the impact of digital transformation of the banking industry.

Alex is the Chief Strategy Officer at Extractable, a digital strategy, design and data analytics consultancy that is building the future of financial services. His other recent experience includes leading technology strategic planning for the office of the CIO, at Zions Bancorporation and managing digital banking and payments strategy and innovation at Rockland Trust.

Also, he has served as the Chair of the Consumer Bankers Association’s Digital Channel Committee, where he worked with digital banking leaders in the industry and visited Capitol Hill to meet with the Senate’s Banking Committee staff. Recently, he became a member of the American Bankers Association’s Fintech Committee.

Alex is among the several industry influencer lists in the areas of FinTech, RegTech, Blockchain, InsurTech, Innovation and Digital Marketing. His articles have been published by The Financial Brand, Finovate, CFO Outlook, CIO Insights and the Irish Tech news. He regularly speaks at industry events.

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Hey everyone, I am Suyash Deo, Functional SME for IoT and Advanced data practices at Softweb Solutions, an Avnet company.

I welcome you all to a brand-new podcast episode today where I will be speaking on how the COVID-19 pandemic is forcing companies to go digital and contributing to the Industry 4.0 revolution. I will also tell you how manufacturing companies are utilizing digital transformation during this time to turn their factories into smart factories and getting ready for the new normal.

Before starting the episode, let us look at the current scenario of the world and how the pandemic is forcing the global business ecosystem to move towards digitization across industries.

• How COVID-19 pushes a digital transformation boom across the world?
• The current scenario of the world, the challenges and how to mitigate them with technology.
• How IoT technology can fast-track certain digital transformation objectives of businesses?
• Different ways in which, IoT can help bring the digital transformation and how to get started.
• The rise in adoption of Industry 4.0 is reflecting a greater trend of automation.
• What will be the post-pandemic businesses look like?

Currently, the global economy is in the severe slowdown mode amid the upsetting developmental targets of economies across the world. The disruption caused by the pandemic left nothing untouched and will change the way we have lived and worked. With social distancing as a new norm, the way businesses operate and people connect has changed to remote workforces, seamless digital experiences and new social norms.

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Hello everyone, I am Yash Bhandari, a technology consultant at Softweb Solutions, an Avnet company. I welcome you all to a whole new podcast episode today.

In this episode, we are going to talk about how the ongoing COVID-19 pandemic is forcing enterprises to transform digitally and step into a new era of remote collaboration at a great length.

Before diving into this episode, let me tell you that there are many things that we could take as positives out of this gloomy situation like the rise of a new digital age, making work portable across time and space. These are things that we did consider in the past, but never realized how crucial they would become.

Until the beginning of the year 2020, digital workplaces were being spoken about, fueled by the need to save on resources and time. But very few companies thought of embracing the concept of digitizing work to create dynamic, work-from-anywhere experiences.

But five months into 2020 and the outbreak of the pandemic has eventually brought tectonic shifts in the world of work, forcing organizations to respond to these sudden shifts in requirements. Remote work is not new, but remote workplaces definitely are.

So, in the future, will the current situation be viewed as the dawn of a new era of remote collaboration? Or will it be seen as the beginning of the end of the traditional work culture in the history of the world of work? Or will it simply be seen as the emergence of digital workplaces for a specific time period as an emergency measure?

However, the current scenario will be foreseen in the future, one thing is certain: it has entirely changed the company culture and employee experience, leading organizations, all across the world, to adapt to new ways of working remotely, what the tech industry normally calls – a virtualized digital workspace.

We all know how the global outbreak has laid a far-reaching impact on businesses and individuals. In this situation, each one of us needs to stay stable and socially separated to work through this time of uncertainty. At Softweb Solutions, we are practicing safe and sound social distancing in compliance with the underpinning principles of the World Health Organization, enabling our employees to work seamlessly from the comfort of their homes. Thanks to the new-age remote collaboration technologies and dynamics of modern digital workspaces!

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Hello Everyone!

And a very good day to all of you!

I’m Gary Ramsey, Sr. Engagement Manager at Softweb Solutions, an Avnet company.

Before I start the podcast, I’d like to say a bit about the current situation that is facing us all over the world.

Humanity always drives toward excellence. And regardless of the industry, we’ve always strived to excel in the face of uncertainty.

But today, due to the COVID-19 epidemic, professionals all over are compelled to step up to new challenges and learn to adapt to the new normal. Whereas most of us, depending on where you reside on this planet, are experiencing lockdown, or shelter in place, it seems tough right now, at Avnet we are adhering to the World Health Organization guidelines by practicing safe social distancing, like I hope the rest of you are too.

This is a very crucial time and it’s proving to be a game-changer, especially in the IoT industry, and I’ll be addressing specifics later on. So, as you are doing now – utilizing this time to enhance your knowledge, explore new technologies, and gaining a better understanding of how we can use knowledge to grow your businesses and most importantly – make up for the economic loss that the entire world is experiencing now.

Softweb Solutions, an Avnet company is running a series of captivating conversations about the latest Digital Transformation technologies that are disrupting every industry today– whether it is the internet of things (IoT), artificial intelligence, or mixed/extended reality implemented via mobility, wearables, chatbots, etc.

Today, we’ll be talking about how IoT will be a pivotal technology for building back our lost economic opportunities. Especially now, when billions of devices are being added to the Internet, it’s impossible to physically service every device, once deployed and we have a lot of lost time to make up. And during disasters & pandemics, in most cases we can’t go on site to service them – IoT devices, once initialized, will need to be self-aware – and nearly 100% autonomous. The only way to manage this massive deployment of IoT-enabled devices is with an IoT platform. So choosing the right partner to manage your IoT network of devices is critical to the success of your business.

Internet of Things (IoT) — a modern technology, is one of the fundamental elements under the umbrella cloud computing term: Digital Transformation. IoT is changing the whole perspective of how we are interacting with remote things – which are now being attached to the edge of the Internet at a record-breaking pace. Whether you know it or not, IoT is transforming your business operating model across people, processes, and technology; reducing the reliance on user-owned hardware and increases the reliance on subscription-based cloud services.

Additionally, the Internet of Things (IoT) is more than just sensors that capture and share data for analysis. IoT has evolved from single point remedies to robust solutions, that require a robust – expandable and user-friendly platform to manage all these IoT-enabled edge devices. An IoT platform is the underlying tool to manage a network of interconnected devices and technologies to solve a spectrum of challenging business issues.

Why are IoT platforms so important

The Internet of Things is a characteristically complex networking environment. Simply stated – IoT Platforms bridge the physical world to the corporate digital environment.

Selecting the right IoT platform that will meet (or exceed) your company needs depends upon so many factors: the need for specific hardware, real-time access, protocols, custom reports, etc.

Deploying an IoT platform in your organization will help you save money, and if done right will also save you time. When creating your IoT “Must Haves” list, you will need to take into