Manage Smarter: Recent Episodes
C. Lee Smith, Audrey Strong & C-Suite Radio
Join hosts Audrey Strong and C. Lee Smith every week as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.
Crista Grasso is the go-to strategic planning and systems expert for online businesses when they want to scale. Known as the "Business Optimizer", Crista has the ability to quickly cut through noise and provide clarity on the core things that will make the biggest impact to scale a business simply and sustainably. She is the founder of the Lean Out Method, creator of the Lean Business Scaling System, and host of the Lean Out Your Business Podcast. In this podcast for managers, Audrey, Lee and Crista discuss: · What mistakes she made with her business that prompted her to start her company · Time chunking methodology · 4 Pillars of the Lean Out method · What the biggest mistakes are for small business entrepreneurs in scaling "A 2-hour focus block with the right conditions in place to stay laser focused from start to finish can result in getting a massive amount FINISHED. But a 2-hour focus block without the right conditions in place can look like spending the 1st 30 minutes frustrated as trying to find everything you need coupled with so many distractions that you end up getting very little even started let alone finished during that time.”– Crista Grasso Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Crista Grasso Website: https://www.leanoutmethod.com Podcast: http://leanoutpodcast.com http://instagram.com/cristagrasso http://facebook.com/groups/leanoutcircle http://scalingassessment.com Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Get ready to be inspired by a true powerhouse in the field of productivity intelligence. Our guest today is Gerald J. Leonard, a leading figure who has revolutionized the way we approach maximizing our potential. Gerald is the Publishing Editor, CEO, and Founder of the Leonard Productivity Intelligence Institute, where he focuses on enhancing productivity and building better workplace cultures. He is also the CEO of Turnberry Premiere, a strategic project portfolio management and IT governance firm in Washington, DC. A professional bassist, Gerald J. Leonard offers a unique approach to accomplishing more in the workplace. https://productivityintelligenceinstitute.com/managesmarter/ for FREE MATERIALS In this podcast for managers, Audrey, Lee and Gerald discuss: · Gerald’s tips for what order to approach tasks to boost productivity · Time chunking methodology · Analogy of a symphony and conductor to the performance of you and your team · Productivity boosting processes "Juggling multiple projects has become one of our major challenges, both as individuals as well as organizations, in our private and in our professional lives.”– Gerald Leonard Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Gerald Leonard https://productivityintelligenceinstitute.com/productivity-smarts-podcast/\ https://m.facebook.com/geraldjleonard Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Today’s guest is Beth Trejo, a trailblazing speaker, CEO, and founder of the global social-first digital agency, Chatterkick. Featured in USA Today, Yahoo, and Business Insiders as a Top 50 CEO for Women, Beth is a recognized advocate for women in tech. We have a fantastic new offer for CEOS! 1,000 ChatGTP prompts for the C-suite - https://chatterkick.com/free-stuff/ceo/ In this podcast for managers, Audrey, Lee and Beth discuss: · The importance of empathy for managers and leaders · What digital methods you can use to create empathy with coworkers and reports · The use of AI to help you craft empathetic messaging in your communications · Social media methods to connect more authentically to your coworkers and reports "There's a whole new way to think about how we connect with our customers and coworkers. It's time to shake off those preconceived notions about opportunities and barriers and reimagine what authentic connection means in today's digital world.”– Beth Trejo Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Beth Trejo https://chatterkick.com/ linkedin.com/in/bethtrejo/ https://www.facebook.com/Chatterkick Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Stephanie Nivinskus is the CEO of SizzleForce Marketing, an agency that helps scaling companies get noticed and attract more clients on a daily basis. Since 1995, she has developed and executed brand-building campaigns for companies including Starbucks, The NFL, Quiksilver, and thousands of small businesses. A Story Brand Certified Guide and Certified Partner of Digital Marketer, Stephanie has written for Forbes & Entrepreneur magazines and she is the author of the International #1 Bestseller, Absolutely Unforgettable: The Entrepreneur’s Guide To Creating A Heart-Centered Brand And Standing Out In A Noisy World. In this podcast for managers, Audrey, Lee and Stephanie discuss: · 5 explanations as to why your products or services aren’t selling · How to appeal to buyers on an emotional level · Attention-getting techniques to create FOMO · How company credibility and product credibility affect salesperson credibility · When to pull the plug on a product that’s not doing well "I will tell you I am a firm believer there’s 5 emotional motivators that prompt people to pull out their wallets over and over and over.”– Stephanie Nivinskus Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Stephanie Nivinskus www.SizzleForce.com https://www.facebook.com/SizzleForce https://www.linkedin.com/in/stephanienivinskus/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Joining us today is Mary Ann Pruitt, the CEO and President of Mosaic Media, a collection of media buying experts and creative strategists who negotiate, purchase, and monitor advertising space and airtime. She’s here today to share some marketing wisdom gleaned from her extensive career in media strategy and how it relates to the ever-evolving climate of media. In this podcast for managers, Audrey, Lee and Mary Ann discuss: · Tapping into superpowers post-COVID for women in business · The main challenge women leaders have vs. male leaders · Five working generations in the workplace and how to manage them all · Managing professional development to reduce turnover · The role of artificial intelligence (AI) in media buying and sales/marketing "When we step away from the computer we get our best ideas as leaders. Step away for just a few minutes.”– Mary Ann Pruitt Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Mary Ann Pruitt https://mosaic.agency/ https://www.linkedin.com/in/maryann-pruitt/ https://www.facebook.com/mosaic.agency Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Attorney Chuck Price, with 40 years of experience managing legal teams and trying cases. He was named one of the five most influential commercial litigators in Arizona by AZ Business Leaders magazine. He has taught management and negotiation to sales representatives, sales managers and others around the country. He is the author of Rewiring the White Collar Mind, which analyzes how workplace incentives can lead to professional success but personal unhappiness, and gives practical steps to help us transcend those messages. In this podcast for managers, Audrey, Lee and Chuck discuss: · How sales and other professionals can escape the “Tyranny of Numbers.” · How do reframe KPIs and having a healthier relationship with goals tied to your job · How to make your employees feel included, valued and respected to reduce turnover · How to retrain your brain on reconciling the stress of handlingpayroll and budget numbers · Better ways to manage work/life balance "People have a wide variety of personality types, backgrounds, and strengths. The key is figuring out exactly who you're managing, and motivate them according to how they're wired, not how you're wired.”– Chuck Price Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Chuck Price charlespriceesq.com https://twitter.com/charlespriceesq https://www.linkedin.com/in/charles-price-48538910/ https://www.facebook.com/charles.price.7549 Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Matt Blumberg is a technology entrepreneur, business builder, and CEO of Bolster, an on-demand executive talent marketplace that helps accelerate companies’ growth by connecting them with experienced, highly vetted executives for interim, fractional, advisory, project-based or board roles. Matt has been recognized as one of New York’s 100 most influential technology leaders by Business Insider, by Crain’s as one of New York’s Top Entrepreneurs, and by Ernst & Young as an Entrepreneur of the Year finalist. Before Bolster, Matt built businesses and worked in marketing, consulting, and venture capital. He is the author of Startup CEO, Startup CXO, and Startup Boards. In this podcast for managers, Audrey, Lee and Matt discuss: · How boards work and definitions of a good board vs. a bad board · Why should a startup or company in growth stage create a board of directors and what are the benefits? · How boards increase credibility · Creating a board including size, composition, roles of VCs and independent directors, what to look for in a director, and how to recruit directors · Celebrities on boards "The top problems CEOs have when building boards are (a) not adding independent directors, and (b) saying they want diversity on the board…but then saying they only want to add independent directors who have already been board members before (by definition a very small pool…and by definition not expanding the pool of available underrepresented directors).”– Matt Blumberg Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Matt Blumberg https://bolster.com/ https://twitter.com/mattblumberg https://www.linkedin.com/in/blumbergmatt/ https://www.linkedin.com/company/bolstertalent Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeb Blount is the author of thirteen books including Fanatical Prospecting, Sales EQ, Virtual Selling, and his latest book, Selling in a Crisis: 55 Ways to Stay Motivated and Increase Sales in Volatile Times - which is the topic of today's discussion. Jeb advises a who’s who of the world’s leading organizations and their executives on the impact of emotional intelligence and interpersonal skills on customer-facing activities. He is among the world’s most respected thought leaders on prospecting, sales, leadership, and customer experience. In this podcast for managers, Audrey, Lee and Jeb discuss: · The real secrets to selling more in a crisis · Why you need more than charm and a great personality to close sales in a crisis · Why you must stop swimming naked and put your bathing suit on · Why you don’t get into buckets with crabs "We assume we are succeeding because we are so awesome at what we do. But as the saying goes, don’t confuse a bull market with brains. During cycles of abundance, even the weak can succeed.”– Jeb Blount Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeb Blount https://jebblount.com/ https://www.linkedin.com/in/jebblount/ https://www.facebook.com/SalesGravy https://www.youtube.com/channel/UCUVoyyL3KRtiXFXdcWwN8bA https://www.instagram.com/salesgravy/ https://salesgravy.com/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Lakeya Cherry, DSW, MSSW, ACC is an executive leadership coach who has dedicated her career to the growth and development of individuals and the organizations they are a part of. As an ICF Certified Coach, a StartingBloc Fellow, a Google #IamRemarkable Facilitator, and a Certified Dare to Lead™ Facilitator, she believes that when leaders are empowered to reach their fullest potential, they will be able to support those around them more effectively. Dr. Cherry holds the title of Chief Executive Officer of The Network for Social Work Management, an international organization dedicated to strengthening and mobilizing diverse social impact leaders. Her approach is informed by her Doctorate in Social Work from the University of Southern California as well as her M.S. in Social Work from Columbia University, and her B.A. in Psychology and Legal Studies from the University of California at Santa Cruz. In this podcast for managers, Audrey, Lee and Lakeya discuss: · Definition of inclusive managing · The major elements needed to start and maintain a robust culture of managing inclusively · How to increase manager and employee buy-in to a new program · Managing effectively more personally to reports, including increasing knowledge of home and family life "The #1 mistake managers make is not having high emotional intelligence and a commitment to their own leadership development, then they will likely have many blind spots that will impact their ability to lead effectively.”– Dr. Lakeya Cherry Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Lakeya Cherry https://lakeyacherry.com/ https://www.linkedin.com/in/lakeyacherry/ https://www.facebook.com/lakeyacherryllc/ https://evolution.team/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Matt Tenney works to develop highly effective leaders and sales professionals who achieve extraordinary, long-term business outcomes – and live more fulfilling lives – as a result of realizing high levels of self-mastery and more effectively serving and inspiring greatness in the people around them. Matt is a social entrepreneur and the author of the highly acclaimed books Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom and The Mindfulness Edge: How to Rewire Your Brain for Leadership and Personal Excellence Without Adding to Your Schedule. Matt is also an international keynote speaker, a trainer, and a consultant with the prestigious Perth Leadership Institute. His clients include Wells Fargo, Marriott, Keller Williams, Salesforce, United Airlines, and many other companies, associations, and universities. In this podcast for managers, Audrey, Lee and Matt discuss: · The dynamics of this unusual job market · Core needs of your teams to retain talent and reduce turnover · Who is driving up to 70% of employee engagement and retention? · Is it all about pay? BONUS CONTENT FOR OUR LISTENERS: https://www.matttenney.com/engagement-and-retention-help/.
"The #1 mistake managers make is they don't have a scalable, repeatable process for maintaining a sustainable, high-performance culture that attracts and retains top talent.”– Matt Tenney Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Matt Tenney www.MattTenney.com https://www.linkedin.com/in/matttenney/ https://www.facebook.com/MattTenneyServes https://twitter.com/matttenney1 Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Give Sandra Halling the business equivalent of a 5,000 piece jigsaw puzzle and she can make it look like the picture on the box. As founder of The Data Mavens, she’s dedicated to helping entrepreneurs and executives design their workflow and systems to feel organized, have peace of mind, and prioritize what matters to them. Sandra is an expert on platforms like Deltek Vision, Notion, and ClickUp but her real priority is helping you develop better work habits by achieving Aligned Productivity—that is to say, aligning your work with your values. In this podcast for managers, Audrey, Lee and Sandra discuss: 1 - People Before Process and how an empathetic human-first culture can revolutionize a business 2 - Strategic planning to prioritize projects that actually move the needle 3 - Data structure, UI, and how that impacts the user experience when learning new applications 4 - Definition of Aligned Productivity and how it can boost company performance "The #1 mistake managers make is they do not consider the human element of their tech stack. Both in terms of how the tools are selected and the amount of training, guidance, and support the team might need to really leverage what they’re given to use.”– Sandra Halling Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Sandra Halling https://feelmoreproductive.com/ https://twitter.com/CreatrixOfOrder https://www.linkedin.com/in/sandrahalling/ https://www.sandrafixmytech.com/?page_id=97 Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
For the past 20 years, Skot Waldron’s work for clients such as J.P. Morgan Chase, CDC, Georgia Tech, Royal Caribbean, Sesame Workshop, The Home Depot, and The Coca-Cola Company has included national and international communication programs. Skot Waldron is an internal communication strategist who uses his extensive knowledge of brand development to build loyalty amongst individuals, teams, and organizations. Unlike most communication programs out there, Skot coaches leaders and employees to become liberators using programs that are simple, scalable, and sustainable for the long term. He believes the influence you have, your alignment as an organization, and your ability to execute effectively all begin with you and how you communicate. In this podcast for managers, Audrey, Lee and Skot discuss: -Communication challenges all agency types experience -Healthy disagreement facilitation to foster the creative process -Tips on communication, transparency and difficult conversations -The #1 problem leaders have with INTERNAL communication "I help leaders make sense of complex communication challenges and have frequent “ah-ha” moments in order to learn more about themselves and learn how to build influence with others. ”– Skot Waldron Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Skot Waldron www.skotwaldron.com www.linkedin.com/in/skotwaldron Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
John Robertson is the Founder and President of FORTLOG Services. John built his services with a focus on an encouragement-based approach, resolving root causes as opposed to treating crisis and transition in the workplace symptomatically, as is often the practice. A trusted thinking partner with 30+ years of assisting individuals and organizations manage all forms of crisis/ change, John leverages a values-anchored ethos as a leadership development specialist, helping organizations and individuals to define the new norm and thrive. Over the years, John has gained extensive and diverse experiences working with Indigenous peoples [First Nations], first responders, small-medium businesses, non-profits, churches, communities, municipalities, educational, health care, families, and EAPs. John’s qualifications include Conversational IQ™, psychological health and safety advisor, ICF coach, Resilient Leadership, crisis intervention instructor, numerous psychometric tools, Certified Trauma Treatment Specialist (CTTS), Certified grief counsellor, and a Masters and Bachelors degrees. In this podcast for managers, Audrey, Lee and John discuss: · The 4 D Process for Organizational Transformation · Why wellness is more than being sick · Why EAPs don’t work "Wouldn’t it be great to move out of a constant reactive leadership state and into a proactive one where your initiatives are leadership endorsed and supported AND personnel driven?”– John Robertson
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Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with John Robertson https://fortlog.co/ https://www.linkedin.com/in/johnrobertson-fortlog/ https://fortlog.co/managesmarter
Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michelle Tillis Lederman, one of Forbes Top 25 Networking Experts, and MG100 Coach, is the author of four books including the internationally known, The 11 Laws of Likability, and also the book, The Connectors Advantage. Michelle is a connection creator and CEO of Executive Essentials, which provides customized communications and leadership programs for fortune 500, non-profit, university and government clients. A former finance executive and NYU Professor, Michelle is a regular in the media appearing on NBC, CBS, Fox, NPR, the Wall Street Journal, NY Times, CNBC, and others. Michelle is known for helping people work better together and advance their individual impact. In this podcast for managers, Audrey, Lee and Michelle discuss: · The 11 Laws of Likability · Michelle’s definition of credibility and trustworthiness · What to do before, during and after a networking contact to install likability and boost your relationship networking · Definition of the Law of Energy and how to access productive personal energy to position a better mindset to have an effective conversation · Introverts vs. Extroverts and how to maximize connectiveness based on which one of these you are. "Tapping into likability doesn’t mean making everything all perky and bright and constantly being happy. In some ways it’s just the opposite.”– Michelle Tillis Lederman Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michelle Tillis Lederman https://michelletillislederman.com/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Darrell Amy is on a mission to help great companies grow revenue. With 27 years of B2B marketing and sales experience ranging from mid-sized local companies to enterprise organizations, Darrell has diverse experience across the sales and marketing landscape. He has trained thousands of salespeople in solution selling, created digital marketing strategies for hundreds of companies, and consulted with Fortune 500 technology companies. He knows what works—and what doesn’t. He’s the author of the best-selling book Revenue Growth Engine, How To Align Sales and Marketing To Drive Accelerate Growth. He’s the host of the Revenue Growth Podcast on the C-Suite Radio Network and the co-host of the Selling From the Heart podcast. He’s a member of the Forbes Business Council and a C-Suite Advisor. In this podcast for managers, Audrey, Lee and Darrell discuss: -How to drive higher revenue by sales and marketing alignment -How a revenue focus is a more holistic approach to growing your business -5 Ways to Analyze your sales and marketing alignment FREE MATERIALS TEXT REVENUE TO 21000 "Whether it be focusing on just one end of the client life cycle or focusing too much on their own department, many leaders struggle to maximize client relationships due to misalignment across the revenue engine.”– Darrell Amy Build Credibility and Effective Leadership with the Manage Smarter Podcast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Darrell Amy https://www.revenuegrowthengine.net/ https://twitter.com/darrell_amy https://www.linkedin.com/in/darrellamy/ https://www.linkedin.com/company/revenue-growth-engine https://www.facebook.com/darrell.amy https://www.facebook.com/revenuegrowthengine Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Teresa Mitrovic is the founder of ORO Collective, as well as a consultant, coach, course creator and author specializing in performance, psychological safety and trust. In her past life as a corporate leader, when the increasing demands of senior leadership clashed with single parenthood, coaching as a leader was the solution. With workloads reset, team cohesion and alignment gained, performance improved and profit tripled. She has lived and worked internationally, delivering keynotes and workshops to clients large and small and authored the book ‘The Currency of Connection - how trust transforms life, relationships and work’. Now based in Melbourne, Australia with her husband and dog, she works internationally - and virtually - coaching top executives from companies like Barclays, Hasbro, Disney, and Accenture. In this podcast for managers, Audrey, Lee and Teresa discuss: · Why leaders should care about psychological safety and high trust environments? · How to create trust that neutralizes workplace relationship tension · Psychological safety and its role in employee retention · Why you should ditch competitive reward programs "Many leaders are not willing to embrace the changes that would help them retain their talent. The problem isn’t that managers don’t understand what their employees need; they don’t see how they can keep performance high while accommodating employee demands. However, this is a false dichotomy and both can be achieved to drive performance while retaining talent.”– Teresa Mitrovic Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Teresa Mitrovic https://www.orocollective.space/ https://twitter.com/teresamitrovic https://www.facebook.com/orocollectiveteam https://www.linkedin.com/company/oro-collective/ Teresa has created a special offer for your audience, which will be live at https://www.orocollective.space/managesmarter. Your listeners can access some free resources and also get $50 USD off either the "30 Day Team Reset" course or the "The Performance Partnership Playbook" Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In the cutthroat world of tech, Neil Day is a battle-tested veteran. With 40+ years of experience in the industry, he’s led technology teams at Walmart.com, Shutterfly, Blue Bottle Coffee, and more. Now he’s fighting a new battle as CTO of R-Zero, the first company built from the ground up to tackle the transmission of pathogens in the COVID-19 era. In this podcast for managers, Audrey, Lee and Neil discuss: · Differences managing at a startup vs. a large tech company · Balancing learning quickly and getting to market · How tech must support sales so they have max credibility in go to market strategy · Leadership who “fly to close to the sun” and mix ego with the brand launch "One mistakes startups make is overinvesting in platform too early. You just don’t know what your final product is going to look like." – Neil Day Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Neil Day https://rzero.com/ https://twitter.com/RZeroSystems https://www.linkedin.com/in/neil-day-121444/ https://www.facebook.com/rzerosystems #sales #startups #managers #leaders #salescredibility Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Chandler Bolt is an investor, the CEO of Self-Publishing School & SelfPublishing.com, Forbes 30 Under 30, and the author of 7 bestselling books including his most recent book titled “Published.”. Self Publishing School is an INC 5000 company the last 3 years in a row as one of the 5,000 fastest-growing private companies in the US. In this podcast for managers, Audrey, Lee and Chandler discuss: · How to find the “why” of writing a book and how to pick your topic · How to leverage your book to grow your business · Best practices on book length · 4 P’s of a best-selling book · Pain pills vs. negativity strategy BOOK SPECIAL FOR OUR LISTENERS: Get Chandler’s “Published” book free! First 50 people to sign up get a free book at this link. PUBLISHEDBOOK.COM/SMARTER "When it comes to writing, marketing, and publishing a book, the first step to take is discovering your purpose for beginning the journey in the first place." – Chandler Bolt Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Chandler Bolt self-publishingschool.com SelfPublishing.com twitter.com/self_pub_school https://www.linkedin.com/in/chandlerbolt/ linkedin.com/company/self-publishing-school https://www.facebook.com/chandler.bolt1 Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Joining us today is Jeff Risley, the Chief Growth Officer at Saxum. With 30 years of experience in marketing, business development, strategy, consulting, sales, organizational growth, and relationship building, combined with the drive to create a better world, Jeff is here to help you make some meaningful change in your business when it comes to sales credibility and marketing. In this podcast for managers, Audrey, Lee and Jeff discuss: · How marketing can help boost sales · Why sales professionals need to behave more like doctors than salespeople · Tips on keeping up with the changing marketing landscapes · How he guides clients to producing business results that are for the greater good-Purpose Driven Business · How to create a common language with your team to encourage greater emotional intelligence in the workplace. "The #1 mistake managers and leaders make is not being emotionally intelligent. We have for so long rewarded thinking intelligences -- hard skills. But leadership and management are about people, and people are emotional beings. The more managers and leaders learn how to be more self aware and relate to people with empathy, active listening and the right amount of support and challenge, the better they will be at getting the best out of people." - Jeff Risley Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeff Risley https://bold.saxum.com/esg https://bold.saxum.com/revenuemarketing https://www.linkedin.com/in/jeffhrisley/ https://twitter.com/risleyranch Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael “Buzz” Buzinski is a life-long entrepreneur, a digital marketing thought leader, an author, and the Chief Marketing Officer of Buzzworthy Integrated Marketing.. He has worked with over 1200 service-centric businesses and helped their digital marketing deliver more predictable and profitable clients through their website. Using the Rule of 26, Michael can double any business’s website revenue. Michael’s sole mission is to help entrepreneurs avoid the time drain and frustration of managing profitable digital marketing campaigns and reduce the prevalence of entrepreneurial poverty across the country. In this podcast for managers, Audrey, Lee and Michael discuss: · Rule of 26 definition and strategy to boost traffic, sales and conversion rates · Junk traffic and how to filter it out · Recommended messaging to keep traffic and increase conversions · Best positioning for service businesses to appeal to clients and how to find your niche to appeal to prospects · Calculating the average value per client · Make digital marketing S.I.M.P.L.E. (Streamline, Identify, Market Research, Plan, Launch, and Evaluate) · Michael’s sole mission is to help entrepreneurs avoid the time drain and frustration of managing profitable digital marketing. “The biggest marketing mistake service-centric business managers and leaders make is not firing unprofitable clients so they can focus on attracting more profitable clients. Most times, they do this because of restricted cash flow. What they don't realize is that their cash flow problems are a result of servicing unprofitable clientele.” – Michael Buzinski Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michael Buzinski https://buzzworthy.biz/ https://www.linkedin.com/in/MichaelBuzinski/ https://www.facebook.com/urBuzzworthy https://www.instagram.com/BuzzworthyMarketing/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Julie is a virtual-selling thought leader and the author of three books including the recent, "Look Me In The Eye: Using Video to Build Relationships with Customers, Partners, & Teams," which was named Top Sales Book of 2021. Through her Selling On Video Master Class and coaching, Julie helps sales leaders and teams to leverage video in a way that drives sales. In addition to a successful career in sales and leadership, Julie worked as a professional actor appearing in over 75 plays, commercials, films, and television shows, including HBO’s Sex & The City In this podcast for managers, Audrey, Lee and Julie discuss: · Mistakes salespeople make while on camera online that damages their credibility · Strategies for body language, eyes and facial expressions to improve your digital credibility online · How to use peripheral vision exercises and energy levels to build online sales credibility · Why salespeople need to keep their online camera ON even if the prospect or client has theirs off · Camera positioning, where to look when and how to successfully “read the room” when it’s a digital online Zoom room or other platform “The main mistake leaders make is they equate a salesperson’s length of time on video with competency, imagine that one class on virtual selling will make the kind of counter-intuitive behavioral change necessary to excel on video, or think supplying their team with the technology to connect is sufficient. – Julie Hansen Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Julie Hansen https://juliehansen.live/ https://www.linkedin.com/in/juliehansensalestraining/ https://twitter.com/acting4sales Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Lee Salz is CEO of Sales Architects, business consultant and an expert in sales differentiation. When salespeople aren’t winning deals at desired levels or price points, executives and business owners turn to him. He is the bestselling, award-winning author of six books, including Sales Differentiation. His sixth booked is entitled Sell Different!, which presents all-new sales differentiation strategies to outsmart, outmaneuver, and outsell the competition.
In this podcast and vodcast for sales managers, Audrey, Lee and Lee discuss: ·-How to identify your unique differentiators ·-Analysis of touchpoints you have with prospects and current clients -How sales managers can break out of a mindset rut and drive themselves and their team to better performance -Why Lee hates the word "closing"
“Salespeople are so heavily focused on trying to differentiate what they sell that they forget they also have an opportunity to stand out from the competition." –Lee Salz
Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Lee Salz www.SellDifferentBook.com http://www.SalesArchitects.com LinkedIn: https://www.linkedin.com/in/leesalz/ Facebook: https://www.facebook.com/LeeBSalz/ Twitter: @salesarchitects Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Robin Hills is the director of Ei4Change, a company specializing in educational training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience. He has taught over 250,000 people in 185 countries how to build resilience, increased self-awareness and understanding of others. His educational programs on resilience and emotional intelligence cover the most comprehensive and detailed education of any emotional intelligence organization and are today used in educational establishments in South Africa and India. Robin is also the author of 2 books and has through his work developed the experiential coaching methodology Images of Resilience to support cathartic conversations around resilience. He has delivered key-note speeches at conferences across the world including at Harvard University and sits on the North West Committee of the Association of Business Psychology. In this podcast for managers, Audrey, Lee and Robin discuss: · How to identify how others are feeling and how you are feeling in the moment · How managers can harness emotions for good, rather than negativity · Techniques to calm emotionally charged situations · Virtual emotional intelligence-What to look for in virtual meetings and remote teams and workers “Emotions are complex physiology and psychological responses to the environment as it changes. Most managers and leaders are not aware of emotions beyond a few basic ones and, even then, they are not very good at managing them in themselves and in others." –Robin Hills Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Robin Hills https://ei4change.com/ https://twitter.com/Ei4Change https://www.linkedin.com/in/robinhills/ https://www.facebook.com/EI4Change/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/
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Jonathan Brill is our guest---he helps leaders turn disruption into opportunity as a speaker and advisor. He is the author of ROGUE WAVES: Future-Proof Your Business to Survive and Profit From Radical Change. He was previously the Global Futurist at HP. His companies have developed over 350 products for organizations like Samsung, Microsoft and the US Government. He creates intellectual content for TED, HBR, Fast Company, Bloomberg and many other organizations.
In this podcast for managers, Audrey, Lee and Jonathan discuss how to ride changes into the future with confidence, leadership, credibility and clarity. They also discuss: · 4 Major techniques for knowing about the future, no matter what field you’re in · Definition of Rogue Wave and how to reset expectations to successfully ride it out · More accurate ways to predict the future right or wrong given current information · Future of labor shortages, automation · Salespeople job changes in the future and what to expect · Cryptocurrency predictions “We are focused on compound growth when we should be focused on compound volatility, on rogue waves. When we recognize that the world is becoming more volatile and that change is the primary cause of fortune and failure, it opens up new opportunities for resilience and growth." –Jonathan Brill BOOK: Rogue Waves: Future-Proof Your Business to Survive and Profit From Radical Change, McGraw-Hill, 2021 https://www.jonathanbrill.com/roguewaves Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathan Brill jonathanbrill.com https://twitter.com/jonathanbrill https://www.linkedin.com/in/jonathanbrill1 Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Carol Kaemmerer took what seemed like shockingly bad news, and turned it into an amazing opportunity. After a surprise downsizing in the Fortune 500 company she served as a consultant, Carol found that her 20 years of marketing communications experience there provided a perfect set up for helping professionals build their online brand. LinkedIn, she recognized, is an integral part of that brand-building. But many brilliant leaders, are unable to articulate their brand effectively on LinkedIn, and that was a weak link in their online reputation. Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Her book, LinkedIn for the Savvy Executive, was originally published in 2016; the book was revised and published in its Second Edition in January 2021. Carol is a professional member of the National Speakers Association, Certified Virtual Presenter, and Advisor to the C-Suite Network. In this podcast for managers and C-Suite leaders, Audrey, Lee and Carol discuss how to build sales, credibility and effective leadership on LinkedIn including: · Most common mistakes most leaders make on LinkedIn · LinkedIn etiquette mistakes and best practices · Common settings mistakes that can damage your LI credibility · Behavioral checklist for positive changes to your LinkedIn profile OFFER 10% OFF ON CAROL’S BOOK AND LINKEDIN COURSE FOR OUR LISTENERS: Order on her website carolkaemmerer.com Enter a code SPECIAL to get your discount! “Leaders often forget their ONLINE PRESENCE is one of the most important ways that people find out about them. They leave their LinkedIn profile in it's most skeletal form. This is so unfortunate, because with the right LinkedIn text, the seeds of know, like and trust can be sprouting already, before that first on-screen or in-person meeting." –Carol Kaemmerer Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Carol Kaemmerer https://www.carolkaemmerer.com/ https://www.linkedin.com/in/carolkaemmerer/ https://www.youtube.com/carolkaemmerer Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael Tanner is a leadership veteran and expert in building credibility and effective leadership. He has more than 28 years of highly engaged and practical experience. His company is called Credible Leaders and you can find it at credibleleaders.com. Through successful leadership positions of increasing scope, ranging from the U.S. Marine Corps infantry to C-suite executive, Michael is constantly increasing his knowledge and experience as a leadership practitioner. Michael earned a bachelor’s degree in computer science and a master’s degree in leadership. He prides himself on leveraging his unique combination of education, skills, and experience to harness the greatness within his clients and unleash the possibilities of their leadership potential. Michael believes that leadership should positively impact lives, not just business results. He is dedicated to be the servant leadership coach that equips all leaders to impact the lives of those they lead. In this podcast for managers, Audrey, Lee and Michael discuss how to build credibility and effective leadership including: · Why leadership should positively impact lives, not just revenue · Why credibility is the foundation of leadership · The Leadership Equation and its 4 variables · How to increase your competency in leadership effectiveness and practice “The #1 mistake most managers make is Ineffective methods of measuring leadership effectiveness. Improvement in leadership effectiveness is nearly impossible without appropriate measurements." –Michael Tanner Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michael Tanner CredibleLeaders.com Twitter: @mtanner42 LinkedIn Profile: https://www.linkedin.com/in/1tanner/ LinkedIn Company Page: https://www.linkedin.com/company/credibleleader/ Facebook Profile: https://www.facebook.com/michaeltanner42/ Facebook Company Page: https://www.facebook.com/CredibleLeaders Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jennifer Mackin is a ForbesBooks author of Leaders Deserve Better: A Leadership Development Revolution, and a leader of two consulting firms – CEO of Oliver Group, Inc. and President and Partner of Leadership Pipeline Institute US. As an author and speaker with over 25 years of consulting experience, she is a recognized leadership development influencer, having worked with CEOs, human resources managers, leadership development leaders, entrepreneurs, and other senior leaders in all industries. She earned her BS in marketing from Indiana University and her MBA from Owen School of Management at Vanderbilt University In this podcast for managers, Audrey, Lee and Jennifer discuss how to create a leadership development revolution, including: · The lack of a pipeline of emerging leaders in the workplace · The damage lack of preparation of younger leaders can cause nationwide · How senior leaders should be involved and aligned in professional development of leaders of long-term business planning · The 4 most common ways leaders miss out on developing their people “There’s a slow moving crisis taking over the corporate world— companies are run by ill-prepared leaders. It is jeopardizing the livelihoods of all team members, causing emotional and psychological turmoil, and destabilizing an otherwise productive workforce; A world of leaders that don’t put people first." –Jennifer Mackin Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jennifer Mackin FREE ASSESSMENT ON jennifermackin.com https://www.linkedin.com/in/jenniferolivermackin/
https://www.facebook.com/jennifer.mackin.18 https://twitter.com/TheOliverGroup Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Denise Cooper is the Founder and CEO of Remarkable Leadership Lessons, a company founded over 10 years ago to assist C-suite, senior-level business leaders, and managers in raising their game as contributors to profitability. She earned an MBA from Washington University in St. Louis MO, a Coaching Certification from North Carolina State University, and studied under Judith Glaser to earn the distinguished designation as a Certified Conversational Intelligence (C-IQ) Coach.
Able to draw on over 25 years working inside corporations of all sizes, union companies, government offices and agencies, Denise shares her experiences in her thought book, Remarkable Leadership Lessons: Change Results One Conversation at a time. It’s designed to let you see the power and potential within you, and if you show up, step up, and speak up, you can get the results you really want.
Denise serves as an Executive Coach and Keynote Speaker, with a proven process for grooming diverse candidates for succession through one-on-one customized coaching, professional assessments, time-proven case studies. In this podcast for managers, Audrey, Lee and Denise discuss Better C-Suite Conversations, including: · Emerging leaders how to show up when you show up · How to be the C-Suite level and be your authentic self in the job · Conversation anxiety most C-Suite level leaders have and how to fix it · Assumptions you should avoid making in trying to improve conversations “Listeners will learn how to ask the right questions to the right people, that will help them build relationships and achieve the results they desire." –Denise Cooper Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Denise Cooper http://www.linkedin.com/in/denisecooper http://www.rllessons.com/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Leslie Short is the Founder of The Cavu Group and author of Expand Beyond Your Current Culture. She has an accomplished background that includes running marketing and PR for FUBU, serving as Corporate Operating Strategist for blueprint + co., and starting several successful international businesses. Leslie has been developing multi-cultural/mosaic marketing and programming as far back as 1998, and in her book, Expand Beyond Your Current Culture, she offers tips on how to think differently about diversity and inclusion to achieve a sustainable, diverse and inclusive workplace. She is also a fellow podcaster with her show name, Visibility Unlimited...and you can see the video version of that on her YouTube channel The Cavu Group. Today's discussion is on Diversity and Inclusion in the Workplace and international business. In this podcast for managers who are interested in Diversity and Inclusion in the Workplace, Audrey, Lee and Leslie discuss: · Why a long-term DEI implementation is necessary · Why DEI is not a standalone program and needs to be part of the foundation of your company · How to create a culture of inclusion · Leadership skills and mentorship goals and strategies “Managers and leaders do not understand their own strengths and weakness and with not understanding themselves they don't ask the "WHY" of those they work with and just assume they know the why." –Leslie Short Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Leslie Short www.thecavugroup.com http://twitter.com/TheCavuGroup http://www.linkedin.com/in/LeslieShort
http://facebook.com/TheCavuGroup Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
When it comes to change – it’s a world filled with armies of consulting graduates sitting in dimly-lit rooms retroactively justifying why the latest ‘transformational’ initiative went ahead. The industry has over-complicated it. From obtuse jargon to untold reams of paperwork. It’s just become too hard, too confusing, too segregated and too academic. The thing is – You don’t have time for that. No change leader does. Change is hard enough without all that added complexity. Brendon is converting others to a radical new idea…Keep it simple. Brendon Baker established the Valuable Change Co. with one central mission in mind: to Help Change Leaders Drive Real Value, but on his way found his secondary mission: Fight Unnecessary Complexity. Where change isn’t about delivering on-time or on-budget, but rather actually getting what you’re looking for out of it. Brendon is based on the rural outskirts of Canberra, Australia, has a degree in Business Management and is the father of two young girls . In this podcast for managers, Audrey, Lee and Brendon discuss: · Definition of Change Leadership · What is Valuable Change and how do you create it? · Building a Strong Change Core · How we build and protect change momentum and leverage connection to create influence “Valuable Change does. It provides you with what you need to set the best possible course for your change. You will soon be ramping up the return on your projects, turning outcomes into reality, generating untold momentum, and eliminating fluffy paper claims." –Brendon Baker Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brendon Baker valuablechange.com https://www.linkedin.com/in/brendon-baker-valuablechange/ https://www.facebook.com/ValuableChangeCo Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Wynn Godbold is an independent certified John Maxwell Leadership speaker, trainer and coach. She owns a training and development company named Bee Sharp and is the founder of the I'm Possible Lifestyle. Wynn helps business leaders turn goals that feel impossible into reality. She shared with us, the very word impossible says, I'm Possible. In this podcast for managers, Audrey, Lee and Wynn discuss: · Definition of the I’m Possible lifestyle · Implementation of the Universal Success Laws · The subconcious mind’s role in your leadership journey “Think about your life as the puzzle you’re putting together. The thing is the picture that you’re trying to complete is actually the picture of yourself in your life that lives in your subconscious mind." –Wynn Godbold Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Wynn Godbold www.beesharp.us training/ (coaching) www.wynngodbold.com (speaking) https://www.facebook.com/wynngodboldspeaker/ https://www.linkedin.com/in/wynngodbold/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
There is a common misconception that being good at sales necessitates aggressive closing or finding ways to effectively bring in clients Think again! Author and sales trainer Jim Doyle explains how the best sellers have a commitment to their customers that goes way beyond being customer focused. Servant Heart Sellers, as he calls them, are obsessed with making sure the products they sell make a difference for their customers, not just closing the deal. This commitment changes everything about their sales approach. Selling with a Servant Heart outlines ten lessons that ultimately lead to greater joy in sales while also increasing income. For the new salesperson, the experienced veteran, or anyone in between, the lessons of Servant Heart Selling have something salespeople across industries can draw from. More success. More customer loyalty. More joy in what you do. That’s what can happen to your sales career when you start selling with a Servant Heart. Jim was the founder of Jim Doyle & Associates, now known as JDA media, a sales consulting firm in the television industry. In this podcast for managers, Audrey, Lee and Jim discuss: · Several of the 10 lessons on Servant Heart Sales · How to measure ROI from this approach · Tangible examples on language used Servant Heart technique “When you commit to serving customers as a Servant Heart Seller, you’ll find more success, greater customer loyalty, and far less churn. And you’ll have a lot more fun, too." –Jim Doyle Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jim Doyle www.servantsellingbook.com https://www.linkedin.com/in/tvjimdoyle/ https://www.facebook.com/TVJimDoyle Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Charles Bailes IV is a 4th generation family member and a top executive running a 9-figure family-owned business. As VP of Human Resources and Internal Distribution of ABC Fine Wine & Spirits, he oversees 126 stores in Florida and over 1,600 employees. He is a husband, a dad of three, an executive, an entrepreneur, a CrossFitter, a health nut and a lover of going to bed at 8 p.m. – all in that order. He loves meeting new people and having meaningful conversations. His main goal is to inspire others to act to help themselves. He’s passionate about sharing his knowledge and expertise on running a family business, crisis management, succession planning. In this podcast for managers, Audrey, Lee and Charlie discuss: · How sales managers can grow and scale up with Charlie’s best practices · Sales in retail sector and how to manage sales in that space · Challenges of Managing family businesses · What he looks for in a sales manager and sales reps “Money does not grow on trees. If somebody wants to see the financials we show it to them and we are going to put classes together in our online learning system that explain what growth profit is." –Charlie Bailes Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Charlie Bailes charliebailes.com Twitter: @cebailes Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Today’s guest, Gregory Silva, is the Director of Operations for three drug and alcohol treatment centers in Southern California; Living Longer Recovery, Gravity Treatment Centers and New Spirit Treatment Center in Southern California. Gregory began his career in the marketing industry, but after his best friend passed away from an overdose in 2012, he felt called to help others suffering from addiction. He embarked on a new career in substance abuse treatment and is now passionate about helping people change their lives for the better by demystifying the paths to treatment. In this podcast for managers, Audrey, Lee and Gregory: · How managers can recognize signs of addiction in employees · How to have a conversation to inquire about addiction with employees · Treatment for employees vs. releasing them · Benefits considerations to help employees with addictions “How do you make someone understand that they need help? There’s a lot of companies that drug test and a good percentage will fail the drug test and that’s obviously an indication there. Another way is people are either late to work or don’t show up or don’t call in and that may be a new pattern you didn’t see before." –Gregory Silva Sales Manage Smarter with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Gregory Silva http://www.livinglongerrecovery.com/ https://www.gravitytreatmentcenters.com/ gregorys.gravity@gmail.com 833-244-5900 24-hour hotline Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Bob Nelson is a management and motivation business author of over 30 books that have collectively sold over 5 million copies. He is president of Nelson Motivation Inc., has presented on six continents and worked with 80 percent of the Fortune 500 companies. One of his titles we are most interested in talking about today is 1,001 Ways to Engage Employees: Help People Do Better What They Do Best. In this episode, Audrey, Lee and Dr. Bob: · Expectations of the current workforce for recognition · New techniques to discover better, more personalized check-ins and recognition · Ways to be more responsive and more engaged with your employees · Techniques to boost employee productivity via future professional development “Providing workers with recognition and respect can make a world of difference in getting the best efforts out of them, keeping them and helping you develop a reputation for treating employees in a way that helps attract talent to work for you and your organization." –Dr. Bob Nelson Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. Bob Nelson www.drbobnelson.com www.linkedin.com/in/drbobnelson Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Deborah Coviello is the Founder of Illumination Partners and the host of The Drop In CEO podcast. For more than twenty years, she has been transforming businesses from within, elevating the talents of their organizations to new performance levels. Her experience has taught her to put tremendous value on people, whom she considers as the heart of every business. When hiring a consultant, Deborah Coviello knows that the primary goal will always be a resolution to a problem. As The Drop In CEO Deborah provides her clients with 25+ years worth of experience and strategy in Quality and Operational Excellence roles combined with her 20 years in the Flavors and Fragrance industry, to identify, assess, and solve the issues that are preventing their business growth. Certified as Lean and Six Sigma Blackbelt in Process Improvement, she has also developed significant leadership insight that “People’’ are your greatest tool in your toolbox. In order to deliver on her promise of offering “peace of mind,” she focuses on utilizing the talents of her client’s team and elevating them to new levels of performance, setting them up to better serve their organization. In this episode, Audrey, Lee and Deborah: Why your peace of mind is critical for the success of you and your organization · The real reason you’re feeling off track… and no, it has nothing to do with your expertise! · Challenging you CEO mindset and how to become a “high-performer” · Silent leaders—What are they and how they offer superb leadership in different ways “A recent study showed nearly 60% of leaders feel depleted at the end of day. This feeling is a key indicator of burnout and makes it difficult to lead and inspire others. If you’ve ever experienced that restless exhaustion, you know why CEOs are among the most likely candidates for experiencing job frustration and burnout." –Deborah Coviello Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Deborah Coviello https://www.linkedin.com/in/deborahacoviello/
https://www.facebook.com/IlluminationPartnersLLC Twitter: DropinCEO https://dropinceo.com/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Hannah Grady Williams’s story began in a blue pickup truck when her father handed 12-year-old Hannah the phone and asked her to close a deal on an investment property. After this unexpected introduction to the world of entrepreneurship, she found herself thrust into a climate of innovation, challenge, and opportunity, and she enrolled in college at age 14 and graduated with a degree in international business at age 18. Now, as a 23-year old Gen Z’r, she has consulted businesses from start-ups to Fortune 500 companies and is on a mission to help leaders leverage Gen Z talent as a competitive advantage and build #RadicalEmpathy in the workplace. In this episode, Audrey, Lee and Hannah: · Definition of “Radical Empathy” · Managing Expectations of Gen Z workforce · Understanding the positive aspects of Gen Z upbringing, technology knowledge and economics · How to mentor a Gen Z employee · Differences between Gen X, Millennials and Gen Z “Gen Z is more diverse, entrepreneurially driven and technologically savvy than any other generation. Companies must adapt or risk becoming extinct in the next 15 years." –Hannah Grady Williams Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Hannah Grady Williams www.hannahgwilliams.com Twitter: @Hannah_OVRTURE https://www.linkedin.com/in/hannah-williams-experience-consultant/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Today’s guest, Emily Morgan, is an entrepreneur with an innate heart for helping others. As the leader of Delegate Solutions, she and her team help business owners and entrepreneurs find more freedom and elevate their time using proven delegation strategies. She’s been featured in Forbes as a Top 50 Remote Employer, contributed articles to the Huffington Post, and highlighted in the NY Times. In this episode, Audrey, Lee and Emily: · Top mistakes leaders make in delegating · Delegate Freedom System—What it is and how to use it · How to identify what to delegate—Tips and process to narrow that down · 5 bottleneck behaviors of entrepreneurs · What leaders find it so hard to delegate delegatesolutions.com/smarter ELEVATION SUCCESS SCORECARD is on the website “The biggest mistake leaders make is that their first step to being a great delegator is being clear on how they want to spend their time. The rest flows from there." –Emily Morgan Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Emily Morgan Elevation Quarter: https://info.delegatesolutions.com/elevationquarter E-Workbook: https://info.delegatesolutions.com/resources/elevation-freedom-guide Our Service: https://www.delegatesolutions.com/services Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Robert "Bo" Brabo has a combined 30+ years of Human Resources Leadership experience in the Department of Defense and private industry. Throughout his career, Bo has always focused on the people, helping them tackle their business problems as if they were his own. Since retiring from the US Army as the Chief of HR Operations with the White House Communications Agency and Presidential Communications Officer for both Presidents Bush and Obama, Bo has served in several executive positions including most recently, Founder of Hail Media Group and The Brabo Center of Excellence, providing fully accredited continuing education for HR professionals around the globe. He is a professional speaker and author of the book “From the Battlefield to the White House to the Boardroom: Leading Organizations to Values Based Results” and co-hosts the Bo and Luke Podcast. In this episode, Audrey, Lee and Robert: · Leadership strategy termed PEDL (participate, engage, discuss, and learn · How to identify and analyze to come to your organizations true values · How to get people to do what you want them to do collectively · How consistent behaviors over time to reflect the values that -- when extrapolated across all employees -- create the right culture and the best results · His time working in and around The White House under Presidents Bush and Obama “You Must First Recognize that Behaviors Determine Your Values, and That Values Should Drive Your Workplace Behaviors." –Robert “Bo” Brabo Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Robert “Bo” Brabo https://www.linkedin.com/in/robertbrabo/
https://www.facebook.com/robertbobrabo https://www.robertbrabo.com Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Kia Roberts is the founder of Triangle Investigations. Triangle Investigations performs third-party investigations for companies into allegations of misconduct, including sexual harassment, discrimination, and bullying. Prior to founding Triangle Investigations, Kia was the first-ever Director of Investigations for the NFL, and prior to that worked as a Senior Assistant District Attorney and Homicide Prosecutor in the Brooklyn District Attorney’s Office. In this episode, Audrey, Lee and Kia discuss: · New standards for HR investigations in 2021 · New technology for HR reporting by staff · Andrew Cuomo sexual harassment and resignation discussion · Proactive steps every business owner/organization needs to implement immediatley “Bullying is such a loose term but any type of bullying that results in the creation and maintenance of a hostile work environment opens up employers to tremendous liability ." –Kia Roberts Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kia Roberts www.triangleinvestigations.com https://twitter.com/triangleinv?lang=en https://www.linkedin.com/in/kia-roberts-0b356912/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Bianca Lager is a business manager, consultant and public speaker whose specialties include organizational development, career growth, and online reputation management. Bianca is also the President of Social Intelligence, a consumer reporting agency focused on online risk for human resources. In this episode, Audrey, Lee and Bianca discuss: · How to conduct social media HR screenings compliantly · Recommendations on social media company policies · Gray areas in social media interpretation by HR and employees · New trends including misgendering and pronoun usage nuances “What we do work very hard at is to make sure we put context and time stamps on it. It’s very difficult unless there’s actually a repeated pattern and it lends itself towards abuse of a particular individual." –Bianca Lager Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Bianca Lager https://www.socialintel.com/ https://twitter.com/biancalager?lang=en https://www.linkedin.com/in/biancacalhounlager/
Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Jeffrey Magee works with Business Owners and C-Suite leaders globally to accelerate their success and eliminate derailment. Author of 31-books, translated into 21-languages to include 4-best Sellers and 4-Graduate Management Text books, he has been at this for 3-decades; Recently he sold his $117Milllion dollar talent development firm of 144-employees, and today continues as the Publisher of PERFORMANCE Magazine, and author of Your Trajectory Code: How to Change Your Decisions, Actions, and Directions, to Become Part of the Top 1% High Achievers. In this episode, Audrey, Lee and Jeffrey discuss: · Understanding and deploying Rule 1-52-X · Adhering to the Work Product+Frequency Model · Key reasons why salespeople become increasingly ineffective “As a sales professional or leader of a sales team the key selling questions are simple. What do you do on a regular basis? What immediately needs to be done to increase overall impact and success in selling?" –Jeffrey Magee Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeffrey Magee www.JeffreyMagee.com www.ProfessionalPerformanceMagazine.com https://www.linkedin.com/in/drjeffspeaks/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Steve Chaparro is an organizational culture expert and communicator who speaks worldwide about how companies can transform their workplace culture through intentional co-creation and communication. He is founder and principal at Culture Design Studio, an organizational design agency, and the podcast host of The Culture Design Show. Someone who sees how architecture and design can be so much more informative in shaping the workplace culture and feeling. In this episode, Audrey, Lee and Steve discuss: · The intersections of architecture design workplace and culture · How physical space affects work performance and productivity · Open office design debate · How to mix space and finishes designs to optimize your company · How smaller square foot per person may be more functional “There’s never going to be a silver bullet for any kind of space and companies should consider spacial diversity." –Steve Chaparro Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. FREE RESOURCE: stevechaparro.co/frustrated FREE AUDIO COURSE for "Frustrated Visionaries" Connect with Steve Chaparro https://stevechaparro.co/ https://twitter.com/SteveChaparroCo https://www.facebook.com/SteveChaparroCo https://www.youtube.com/user/StevenAChaparro Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tevis Trower is founder & CEO of Balance Integration, author The Game-Changer’s Guide to Radical Success, knows that building a great organization begins with cultivating true greatness from the very top. Tevis is a pioneer in optimizing corporate cultures, and has been heralded as “corporate mindfulness guru for the new millennium.” Tevis has coached high performers and top executives for powerful organizations ranging from Disney to KKR in leveraging their most precious asset: their humanity. A sought after “get them thinking, laughing, and interacting” speaker, Tevis has headlined executive events with Fast Company, Harvard Business Review Events, Peer150, Bloomberg, Conscious Capitalism, and Google, and has been featured in media outlets like Forbes, Inc, Fortune, CIO, The New York Post, Yoga Journal, and more. In this episode, Audrey, Lee and Tevis discuss: · Finding your Inner Truth to become a better leader · Identifying gaps in your leadership experience and “getting uncomfortable” as part of the process · Radical Success Roadmap · How to go from a game player to a game changer “If your leadership hasn't taken seriously the need to align culturally before crisis hit, it's not too late. Know this: Leaders who learn to pivot, to foster generative culture through crisis, will set a foundation for your organization's ability to survive both immediate challenges and long into the future." –Tevis Trower Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tevis Trower www.balanceintegration.com https://www.facebook.com/BalanceIntegration https://www.linkedin.com/in/tevistrower/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Amy Franko is the Founder & CEO of Amy Franko Associates. With over 20 years of client-facing sales experience, Amy’s career includes sales roles with global companies IBM and Lenovo before pivoting into entrepreneurship. Today her firm works with mid-market technology and professional services organizations to grow sales results, through both sales strategy and skill development programs. Her book, The Modern Seller, is an Amazon best seller and was named a top sales book by Top Sales World. She is also recognized by LinkedIn as a Top Sales Voice. In this episode, Audrey, Lee and Amy discuss: · Definition of the new sales economy · How to become more agile in your approach to sales and new strategies · The top two sales trends happening now · Tips on getting out of a sales rut · Social selling via social networks “Welcome to the new sales economy, the intersection of business, technology and cultural dynamics, all affecting the ways our prospects and clients interact with and buy from us. If you’re going to succeed you need new mindsets, skillsets, and tools." –Amy Franko Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Amy Franko https://amyfranko.com https://www.linkedin.com/in/amyfranko/ https://www.facebook.com/amy.ashdownfranko Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Connally, is an experienced leader, strategist, and change agent with proven performance leading, building, and fixing organizations by creating a culture of performance. In over 30 years of Marine leadership, he led organizations from 50-3500 personnel, with budgets up to $2.8B. Tom served as a Director for two defense companies, before founding Connally Consulting where he helps leaders improve their and success professionally, personally, spiritually, and physically. Also the author of Becoming a Leader: A Road Map for My Daughter and the Aspiring Leader. In this episode, Audrey, Lee and Tom discuss: · How military principles can help you be a better leader · Firm, Fair and Friendly concept · How to gain clarity in your mission and how to get people to follow you with focus · How family transitions can make you a better leader “Leaders fail to recognize that everyone in their organization has value and that they must take actions that cause their followers to transcend to something greater than themselves. Often this is because they don't know "what right looks like.” –Tom Connally Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Connally https://connallyconsulting.com/ https://www.linkedin.com/in/tom-connally-08488711/ https://www.facebook.com/247leadership Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. John Demartini, bestselling author, educator and leading human behavior expert. Dr. Demartini is the founder of the Demartini Institute, which has helped hundreds of thousands of entrepreneurs and individuals break through their limitations and find success. In this episode, Audrey, Lee and John discuss: · Identifying what you value most · The Six Steps to Building Wealth · Strategies to recovering financially from COVID-19 “Knowing your unique hierarchy of Values is the most important place to start if you intend to expand to the next level of your empowerment." –Dr. John DeMartini Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr, John DeMartini https://drdemartini.com/?utm_source=Justine -pr&utm_medium=media&utm_campaign=hp https://www.linkedin.com/in/drjohndemartini/ https://www.facebook.com/drjohndemartini Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Over the past three decades, Don Long has founded/co-founded six different companies to total over $100 million dollars in lifetime revenue. The last company he built went into the top 1,000 companies in the United States in that particular industry. He is the author of two books The Blueprint of God and the international bestselling book Sell or Don’t Eat; as well as three courses The Blueprint Matrix, Selling from the Soul, and his World Class Business Assessment tool.
In this episode, Audrey, Lee and Don discuss: · How to find Impact Areas that need addressing · COVID-19 Communication frequency and style changes internal and external · Incremental improvements over 12 months vs. once-a-year fixes · How to create “Aliveness” in all your employees
“The best run companies are always working on the business in some way and developing constant and never-ending improvement in every area." –Don Long Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Don Long https://www.donwlong.com/ https://www.linkedin.com/in/don-w-long-77834225/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jonathan Raymond is the author of Good Authority and the CEO at Refound. He learned the hard way what happens when you lose your way as an executive, the impacts it can have on your team, your business, and your life. More importantly, he learned how to turn that dynamic around, how to drive performance by becoming more human with a team rather than less. He has worked with a wide variety of leaders, and specializes in helping executives and senior leaders who are navigating periods of high growth or uncertainty. FREE HANDOUT FOR OUR LISTENERS: https://www.refound.com/managesmarter In this episode, Audrey, Lee and Jonathan discuss: · Definition of Good Authority & leaders impact on team performance · Why becoming “Deeply Human” is the essential quality of a good leader · The 5 steps to addressing poor performance in the moment it's occurring · How Good Authority relates to generations in the workforce and greater emphasis on company culture “I’ve learned that a manager can foster the personal growth of each person on their team by giving direct and granular feedback about the way they relate with their work, and by giving them the choice to act, or not act, on that feedback in their own way. That’s what Good Authority is all about." –Jonathan Raymond Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathan Raymond https://www.refound.com/ https://www.linkedin.com/in/jonathanrefound/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Krister Ungerböck is a successful tech CEO who has been featured in national publications such as NPR, Forbes, Inc, and Entrepreneur for his practical, unconventional communication insights on compassionate leadership, emotional intelligence and employee engagement. His unique insights are informed by real-world experience leading teams in three languages while growing a global company 3,000% (from $1M to $30M). It was in his lowest moment that Krister was asked the question that ultimately led him to the discovery of the universal communication tools called Talk SHIFTs. In this episode, Audrey, Lee and Krister discuss: · Definition of Talk SHIFTs. · How to increase employee engagement, leadership communication, and growth · Become a better boss using specific statements · Lead people to their solutions, not your solutions TalkSHIFT QUIZ HERE: https://www.talkshift.com/intro1600517576462 “The 22 TalkSHIFTs are tools to change the tone in your relationships, your team and you family. They help us communicate more openly and honestly, with compassionate communication that can end fear-fueled silence." –Krister Ungerbock Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Krister Underbock https://www.krister.com/ https://www.linkedin.com/in/kristeru/ https://twitter.com/meetkrister Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Reland Logan specializes in helping entrepreneurs + influencers turn their social media into scroll stopping money makers without the time suck. She is passionate about diversity in marketing and actively works to create change through her podcast and sitting on the American Marketing Association DEI subcommittee. If you really hope to have a money-making social media, massively increase revenue (no matter what you sell), and connect with your ENTIRE community then she can definitely help you. Also a podcast host of a show called Our Diverse Pineapple Tribe. In this episode, Audrey, Lee and Reland discuss: · Using a wheel approach to social media vs. a funnel · Explaining the MAKE acronym and the types of posts to create · How to monetize your social media and increase lead gen through it · Other ideas for Calls-To-Action to try “None of us want just pushy sales messages, they’re uncomfortable for everybody involved. That’s when you get deleted, blocked. When you’re going into social media, you have to build trust. I don’t believe in funnels, I believe in wheels." –Reland Logan Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Reland Logan www.graydigitalmktg.com https://twitter.com/mktggray www.pineappletribe.co/fbgroup https://www.instagram.com/graydigitalmktg/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Bretton (Brett) Putter is an expert in company culture development who is consulted by companies and leaders worldwide to help design, develop and build high-performing cultures. He is the CEO of CultureGene, a culture leadership software and services platform. Prior to founding CultureGene Brett spent 16 years as the Managing Partner of a leading executive search firm based in London working with startups and high-growth companies in the UK, Europe and USA. In 2018 he published his first book, Culture Decks Decoded and his second book Own Your Culture: How to Define, Embed and Manage your Company Culture in September 2020. In this episode, Audrey, Lee and Brett discuss: · A twist on how you maintain company culture in remote working · The 6 Ways to Embed Culture · Decision Culture Checklists · Culture definition as people vs. task “I particularly like a broad definition of culture because the tentacles of culture are everywhere in business. " –Brett Putter Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brett Putter www.culturegene.ai https://www.linkedin.com/in/brettonputter/ https://twitter.com/BrettonPutter Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jean Kantambu Latting, DrPH, LMSW-IPR is President of Leading Consciously, LLC, and Professor Emerita at the Graduate College of Social Work (GCSW), University of Houston. As a consultant, researcher, and educator, Jean focuses on leadership in multicultural and diverse organizations. While at GCSW, the Jean Kantambu Latting College Professorship of Leadership and Change endowment was established in her name by the renowned philanthropist, Maconda Brown O’Connor. Latting received her master’s degree from Columbia University and a doctorate from the University of North Carolina. She coauthored Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change. Through her organization, Leading Consciously, Jean helps individuals and organizations create resilient, sustainable, multicultural, and diverse settings In this episode, Audrey, Lee and Jean discuss: · The definition of the racial divide at work · How to open difficult conversations in the workplace · Best practices for initiating a diversity, equity and inclusion program in the workplace “What looks like a good person to me may not look like a good person to you. What actions that show me respect that I would regard as showing me respect may not be the same thing as what you will regard as showing you respect. We have to learn each other’s language." –Jean Latting Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. Jean Latting https://www.leadingconsciously.com/ https://www.linkedin.com/company/leading-consciously/ https://www.linkedin.com/in/jeanlattingconsultant/ https://twitter.com/jeanlatting Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Clint Pulver is an Emmy Award-winning, motivational keynote speaker, author, musician, and workforce expert. A Professional Drummer for over 20 years, he's played with top headlining fellow musicians in venues like the Vivint Arena, the Stadium of Fire, and the Kodak Theater in Hollywood. In 2010 he founded the UVU Drumline known as the Green Man Group, which he directed for six years and went on to direct the Drumline for the NBA’s Utah Jazz until 2015.
Clint was featured in Business Q Magazine as one of their “Top 40 under 40” as a premiere Corporate Keynote Speaker. He has appeared on America’s Got Talent and in feature films with actors such as School of Rock's Jack Black and Napoleon Dynamite's John Heder. Known as the Leading Authority on Employee Retention, Clint helps organizations retain, engage, and inspire their team members from the front desk to the board rooms and everyone in between. He expertly helps audiences navigate generational complexities, communication challenges, leadership missteps, and cultural cues. As the president and founder of The Center for Employee Retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett Packard create lasting loyalty through his work and research as “The Undercover Millennial”. In this episode, Audrey, Lee and Clint discuss: · Undercover Millennial―What that is and how Clint shares insights gleaned from more than ten thousand undercover interviews with employees across the country, · The best methods currently for identifying talent · New tips on employee retention · You’ll also learn the number one driver of employee turnover (spoiler: it has everything to do with you!), what you can do to stop an exodus · His career as a professional rock drummer “It's not about being the best in the world, it's about being the best for the world." --Clint Pulver Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Clint Pulver Book: https://www.amazon.com/Love-Here-Leaders-Create-Organizations/dp/1989603378/ref=sr_1_1?dchild=1&keywords=clint+pulver&qid=1617897283&sr=8-1 www.clintpulver.com https://www.linkedin.com/in/clintpulver/
https://www.facebook.com/clint.pulver Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michele Ashby is CEO & Founder of ACE LLC, Ashby Consulting Enterprises LLC. Her focus is on educating, supporting and teaching women how to attain corporate board positions through the ACE Board Certification Programs for Women. Ms. Ashby has a diverse background which includes 30 years as a gold specialist/analyst, financial expert, independent corporate director and successful entrepreneur. She was recently awarded, one of the Top 25 Most Powerful Women in Business in Colorado, for her work in training 1,000 women to get on corporate boards. She is a subject matter expert on Board Governance, Finance, and Strategy. In this episode, Audrey, Lee and Michele discuss: · Why there aren’t more women on corporate boards · What training and certifications she recommends for leaders who want to qualify to be on a board and what boards are looking for · Her advice to female leaders on the environment in the board room · Her advice on bitcoin as she is an expert in mining and commodities “We need more women on boards! The opportunity has never been greater, as boards are seeking more diversity.”– Michele Ashby Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michele Ashby https://www.linkedin.com/in/micheleashby1/ https://www.acellc.consulting/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Ed Eichhorn established the Medilink Consulting Group in 2006 to provide management, marketing, sales and strategic planning advice to medical product and service companies. Ed provided strategic lobbying advice for medical societies during the writing of the Affordable Care Act. He also co-authored and published Healing American Healthcare, A Plan To Provide Quality Care For All While Saving $1 Trillion A Year in 2019. He is a speaker on universal healthcare issues and founded the Healing American Healthcare Coalition in 2020 to keep healthcare professionals informed on important research and industry issues.
healthcare #hiring #benefits #HR #medicine #pharmaceuticals
In this episode, Audrey, Lee and Ed discuss: · How businesses can reduce healthcare benefits costs · Tips on how to pick an insurance broker and what questions to ask · How to manage large territories in complex organizations “Corporate taxes have decreased from 4% to 1.9% while the cost of healthcare has grown from 4% to 17.1% of GDP. The cost of healthcare is simply out of balance with the rest of our economy, and it continues to grow at an alarming rate. The reason is simple. Provision of healthcare is made largely through the commercial insurance industry.” – Ed Eichhorn Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Ed Eichhorn http://www.medilinkgroup.com/ https://healingamericanhealthcare.org/ https://www.linkedin.com/in/edeichhorn/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Luis Gonzáles is a Master Facilitator for Fierce Inc. He is a communications consultant, coach, and trainer, with more than 25 years’ experience in helping improve business outcomes for organizations. He has successfully driven learning initiatives incorporating effective communication, cross-cultural communication, customer satisfaction and soft-skills training and has worked in India, Mexico and Brazil.
multiculturalism #international #internationalbusiness #employees #HR
In this episode, Audrey, Lee and Luis discuss: · The top issues with intercultural communication · How to manage multicultural teams · Common communication misunderstandings among international professionals · How to have difficult conversations “I led a team of software engineers at Microsoft in India who were the help desk for large U.S. corporations. These were the cream of the crop. The Americans, the American side take things at face value, they don’t get curious and ask questions to get context, to get more facts. And my India tech guys and gals wouldn’t ask enough questions of the Americans.” – Luis Gonzales Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Luis Gonzales https://fierceinc.com/ https://www.linkedin.com/in/luisgonzales/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
International speaker, author, and executive coach, Larry Olsen, has years of experience working with Fortune 50 companies, championship teams, and entrepreneurs on establishing their vision and sense of purpose. Larry understands that perception is truth, and his innate ability to customize his approach for each client’s success truly sets him apart. Every person is different, and Larry’s approach has proven that success happens when we team up with someone who listens, discovers what makes us unique, and shows us how to unleash our own greatness. Larry is passionate about providing individuals and teams quick, actionable guidance on how to break ingrained, ineffective habits that they did not even know were holding them back. His company Aperneo’s approach to professional development balances common sense, practical neuroscience, and personal accountability, enabling clients to gain insights and perspectives to live, work, and engage with more success. In addition to working with companies, athletes, and entrepreneurs, Larry is a sought-after speaker, podcast host, and the author of Get a Vision and Live It, which provides insight into how to easily adjust our thinking to get the results we want. #neurology #earnings #growth #professionaldevelopment In this episode, Audrey, Lee and Larry discuss: · The definition of performance-driven neurology · What is Achievement Acceleration and how do you implement it · Samples of questions to ask managers to help employees and teams get to the next level. “Human beings are miraculous. With the brain and how it operates with 100 billion neurons and capable of storing millions of bits of information, we’re just scratching the surface as to what we can do as an individual.” – Larry Olsen Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Larry Olsen https://aperneo.com/ https://www.linkedin.com/in/larry-r-olsen/ https://www.facebook.com/aperneo https://www.youtube.com/channel/UCUecXlv6SyOnd_qUR81qarQ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
As the Founder and Principal Consultant for Social Construct Consulting, Katie Zink helps visionary leaders create a positive, dynamic culture that hears, recognizes, and supports all voices. Over the last 11 years, Katie has advocated for causes in the community affecting at-risk youth, career-readiness efforts, after school programming, and accessibility services. Her mission is to help organizations facilitate the change needed in the workplace for collective success.
diversity #inclusion #equity
“We are all capable of our own revolution.” – Katie Zink In this episode, Audrey, Lee and Katie discuss: · How to recognize your organization needs to implement DEI · How to implement a DEI program · How to speak to your employees about DEI · Definition of Collective Culture Model
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Katie Zink https://katiezink.co/ https://www.linkedin.com/in/katieszink/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Joining us today is Jonathan Kazarian, the founder & CEO of Accelevents, a one-stop shop for event organizers who want to create a unique and engaging virtual event experience. In the current environment, many companies are choosing to transition their live events to a virtual format and Jonathan is the expert when it comes to helping companies making this process as seamless as possible.
virtualevents #zoomevents #events #liveevents #meetings #businessmeetings #conferences
In this episode, Audrey, Lee and Jonathan discuss: · 2021 Expanding your reach virtually – best practices · How to boost engagement during your virtual events · Emerging trends for this year into 2022 · When he thinks live, in-person events will resume “We put a ton of emphasis and focus that for exhibitors on our platform, they are getting value, collecting leads and actually meeting people, as opposed to an in person experience where somebody might come by your booth, grab a rubber ducky and a t-shirt, grab a brochure as well and you don’t know who they are.” – Jonathan Kazarian Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathan Kazarian https://www.accelevents.com/ https://www.linkedin.com/in/jkazarian https://twitter.com/AccelEvents Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jon Berghoff is the Co-Founder and CEO of XCHANGE, a scientific approach to unlocking collective wisdom. Over 350 global thought leaders, community builders, and industry-leading coaches and consultants have leveraged the XCHANGE Approach to facilitate transformational group experiences with their clients. When companies like BMW, Facebook, NASA, and Keller Williams have wanted to bring large groups together to solve problems, accelerate learning, or create a new future, they’ve all relied upon Jon and the XCHANGE Approach. In this episode, Audrey, Lee and Jon discuss: · What aspects of traditional management are wrong and damaging to your business · How to boost engagement among your employees · Artful questioning technique to teambuilding and cohesive initiatives · Creating collective wisdom to push speed and scale “One reason managers make mistakes is they are prisoners of Management Paradigms (or an organizational culture that is prisoner to the same paradigms) that haven’t innovated for over 100 years. They’ve been conditioned by outdated industrial paradigms that managing and leading is about having and distributing the answers, and then driving performance, compliance and efficiency through others.” – Jon Berghoff Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jon Berghoff Email: jon@xchangeapproach.com https://xchangeapproach.com/ https://www.linkedin.com/in/jonberghoff/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Our guest this week is Tracy Goodwin, whose company is called Captivate The Room. She is an expert at helping individuals find their voice and share it with the world. Over the last 30 years, Tracy has coached hundreds of people around the globe, including CEOs, leading Hollywood actors, entrepreneurs, and leading influencers on how to sound more confident and make a big impact with their message. In this episode, Audrey, Lee and Tracy discuss: · The Psychology of your Voice · Voice Masking · The 5 Elements of Vocal Variety · The subconscious signals in your voice you’re sending out to others “Only 7 percent of communication actually takes place with words. The balance is made up by the quality of our voices (36 percent) and non-verbal communication (an incredible 57 percent).” – Tracy Goodwin
vocal #voice #leadership #speaking #speakers
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tracy Goodwin https://captivatetheroom.com/ https://www.linkedin.com/in/tracyagoodwin/ https://twitter.com/tracyagoodwin https://www.facebook.com/captivatetheroom Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Kevin F. Davis is the founder and president of TopLine Leadership. Over the past 25 years, more than 20,000 sales managers from many of the world’s most successful companies have attended his 2-day workshop on sales management leadership. Kevin is the author of three books:• Getting Into Your Customer’s Head• Slow Down, Sell Faster!: Understand your customer’s buying process and maximize your sales• The Sales Manager’s Guide to Greatness: 10 essential strategies for leading your team to the top. He is also the architect of our Salesfuel Sales Manager Training program and a facilitator as well. This episode is also available with VIDEO on The Sales Experts Channel! WATCH HERE: Sales Experts Channel: https://thesalesexpertschannel.com/smith-strong-show/ In this episode, Audrey, Lee and Kevin discuss: · The simple, common mistake sales managers make when working with AEs that blocks productivity. · How to have difficult conversations with your team · What is the #1 reason sales managers fail · Sales and marketing alignment strategies “Most leaders have a mindset that they are doing everything right. So when things go wrong, instead of looking at themselves, they blame others. I’ve seen this a lot with sales managers. Unfortunately, this attitude bleeds over to the sales rep.” – Kevin Davis Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kevin Davis https://toplineleadership.com/ https://www.linkedin.com/in/kevin-f-davis/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Sales Experts Channel: https://thesalesexpertschannel.com/smith-strong-show/ Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Our guest today's mantra is "The Power of We Begins With Me" Leo Bottary is the Founder/Managing Partner of Peernovation, LLC and author of the new book, Peernovation: What Peer Advisory Groups Can Teach Us About Building High-Performing Teams. His mission is to prove that we learn better together.
In this podcast, Lee, Audrey and Leo discuss: Teams vs. Groups - Benefits of both models How Peer Advisory Groups are a more effective model of teaching over other techniques The 5 Factors and why they're essential to making for an effective peer group/Best structure Best group size for Peer Advisory Groups
"Once we open our minds to myriad possibilities, perspectives, and ways of thinking we abandon the "me" mentality and fall into the "we" mentality." - Leo Bottary
Connect with Leo Bottary: Website - https://leobottary.com LinkedIn - https://www.linkedin.com/in/leobottary/ Twitter - https://twitter.com/leobottary Facebook - https://www.facebook.com/leobottary
Connect with Manage Smarter Hosts: · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Seth Greene is a Nationally Recognized Financial Services Direct Response Marketing Expert. He is the author of eight best-selling marketing books, and book 7, Market Domination for Podcasting is on the shelves at Barnes & Noble, Target, and Wal-Mart now. Seth is the co-host of the #6 rated podcast in 2019, the SharkPreneur podcast with Shark Tank’s Kevin Harrington, and the SharkPrenuer financial services edition. Seth has been interviewed on the news on NBC, CBS, featured in Inc magazine, Forbes magazine, and been on CBS MoneyWatch. Seth is the founder of one of the fastest growing direct response marketing firms in the country, www.MarketDominationLLC.com, that makes new clients appear for your business like magic. "50% of success or failure is who your target market is. So if I just advertise to you because you're a woman, I'm going to have one bland level of effectiveness. If i narrow that down by how old y0u are, if you have kids, what magazines you read, what videos you watched yesterday and I get down to a microniche laser-focused level I can dramatically increase my response rate." - Seth Greene In this episode, Audrey, Lee and Seth discuss: · How to modify your marketing focus to accommodate different work setups and focus in COVID-19 · How to change and try to go where your competition isn't going right now with their marketing · How some medical and professional services industries are changing how they're selling Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Seth Greene www.marketdominationllc.com Facebook: sethngreene LinkedIn: sethgreene Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In 2002, Kevin Harris underwent a dramatic change as husband, father, and believer through his experience as a mentee in a Radical Mentoring group. He is now the President of Radical Mentoring, a non-profit focused on encouraging and equipping churches and mentors to use Jesus-style relational mentoring to create environments for people to be real and develop authentic relationships. Before joining Radical Mentoring, Kevin led a sales team at Wells Real Estate Funds and served in sales positions at CNL and Atlas Energy. "I'm privileged to connect my life purpose with Radical Mentoring’s purpose: encouraging and equipping churches to build better men through small group mentoring." - Kevin Harris In this episode, Audrey, Lee and Kevin discuss: · What is radical mentoring and how does it work · Harnessing the full power of servant leadership to boost your business and personal results · Identifying your authentic self and applying it to your work life/Leading with authenticity Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kevin Harris radicalmentoring.com kevinharris.im https://www.facebook.com/kevin.harris.5686 https://www.linkedin.com/in/kevin-harris-0a10a62/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Audie Penn is the Managing Partner with Faro Partners. He is a board advisor, executive consultant, and certified lean practitioner at the bronze, silver, and gold level. He represents the Society of Manufacturing Engineers as a member of the Lean Alliance where he participates in the certification oversight and appeals committee. "Leaders tend to spend too much time telling people how to do their jobs rather that clearly defining how successful outcomes will be measured." - Audie Penn In this episode, Audrey, Lee and Audie discuss: · Definition of Lean Principles · How leaders should prepare their teams for changes to come · At what point coaching crosses over into handholding management, slowing the lean process Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Audie Penn https://www.faro.partners/ www.audiepenn.com https://www.linkedin.com/in/audie-penn-consulting/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Sky Stephens, co-founder of the Association of Professional Builders, a leading business coaching company dedicated to improving the residential construction industry for both builders and consumers. Since 2014 Sky has been helping builders double the size of their businesses through profitable growth. The Association Of Professional Builders excels in providing cutting-edge systems, world-class support, and sales & marketing training to the construction industry. In this episode, Audrey, Lee and Sky discuss: · Sales Training program she launched to drive greater lead gen and revenue · How she counsels clients on profitability, growing managing teams and margins · What is the #1 need her clients see in getting greater lead generation and success · Her advice to managers struggling with improving margins · Advice on rate integrity in a lull “The builders who thrived, the main difference was actually their sales ability. Margins is in your marketing and your sales process. A principal we really drill into our members is economics 101 supply and demand. Manufacture more demand for your services.” – Sky Stephens Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Sky Stephens Apbbuilders.com LinkedIn SkyCheriStephens Twitter: @apbbuilders Facebook: Associationofprofessionalbuilders Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Paul Katzoff is the CEO of White Canyon Software where he continues to drive growth at through direct sales, outbound connections and strategic partners. He is an expert on data breaches and on the physical destruction of drives, including environmental impacts and data security concerns. In this episode, Audrey, Lee and Paul discuss: · Cost of physically destroying drives and environmental impact · Destroying data vs. wiping computers clean · Tips on improving security for your remote worker data access · Do’s and Don’ts on managing home computers networks via an office VPN “The new normal is going to open up a whole bag of issues and problems and the first issue there is data, where is it and who is responsible for it and if it gets out who is liable for it.” – Paul Katzoff Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Paul Katzoff https://www.whitecanyon.com/ https://www.linkedin.com/in/paulkatzoff/ Connect with Manage Smarter · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Bill Eckstrom is the founder and CEO of EcSell Institute, the world’s first and only organization to measure and quantify leadership effectiveness. He is considered one of the world’s top authorities in metric-based performance coaching and growth. His book, The Coaching Effect, coauthored by EcSell Institute president Sarah Wirth, helps leaders at alllevels understand the necessity of challenging people out of their comfort zone to create high-growth organizations. In this episode, Audrey, Lee and Bill discuss: · How one moment of truth made Bill embrace discomfort to greater performance · Tips on how to force your team into discomfort and accelerated professional development · How to handle staff members who resist embracing the unknown and unpredictability · Definition of The Growth Rings · The Coaching Effect and how to implement it “There is a correlation between high-performing teams and managers who create healthy discomfort for those on their team.” – Bill Eckstrom Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Bill Eckstrom Ecsellinstitute.com Billeckstrom.com https://www.linkedin.com/company/ecsell-institute/ Linkedin.com/billeckstrom Twitter @EcSellInstitute · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dennis Doran has successfully served the construction industry for over 30 years as a contractor, consultant, strategic trainer & facilitator, development coach and public speaker. He brings a multi-faceted perspective to people and organizations. There are two words that have continued to follow Dennis and capture his passion: people and service. His message on the vital importance of developing and valuing soft skills is the leading topic of his seminars and the very essence of the message in his highly praised book, Soft as Steel, written to equip readers with the tools to be successful, not just in business, but in life and relationships. In this episode, Audrey, Lee and Dennis discuss: · How to recognize soft skills and cultivate them in your day-to-day interactions. · Recognize the value of soft skills from three generations with boots-on-the-ground perspectives. · How soft skills give you a better understanding of yourself. “Hard skills involve the mechanics of doing the job and soft skills are all about how the job gets done—the recognition of emotional intelligence, an understanding of the generational differences in a workforce and a style of communication that drives stellar results.” – Dennis Doran Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dennis Doran http://www.dennisdoranspeaking.com/ https://www.linkedin.com/in/dennis-d-doran-a14403a/ https://twitter.com/dennisddoran https://www.facebook.com/SoftSkillEducation https://www.instagram.com/dennisddoran/?igshid=17pgfambz5akc Connect with Manage Smarter · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Ali Awad, also known as @ceolawyer on social media, is a successful lawyer/entrepreneur with his own multi-million dollar law firm (Ali Awad Law, P.C.) and media company where he teaches lawyers, doctors, and other professionals how to brand themselves digitally and generate clients through social media. In this episode, Audrey, Lee and Ali discuss: · His immigration into Georgia as a child and how he went from speaking no English to being one of the youngest JD/MBA graduates in Georgia State history · How he started his first businesses and his tips on how to scale up quickly · How he uses digital media and social media to drive leads "If you don’t have a seat at the table, then MAKE YOUR OWN DAMN TABLE! Sometimes you have to CREATE your opportunities, instead of shooting blindly in the dark and hoping one will come your way.” – Ali Awad Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Ali Awad https://www.instagram.com/ceolawyer/?hl=en https://ceolawyer.com/ https://www.facebook.com/theceolawyer/ https://www.linkedin.com/in/ceolawyer/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Bill Coletti is a reputation management, crisis communications, and professional development expert. Additionally, he is a keynote speaker, Wall Street Journal Risk & Compliance panelist, and best-selling author of Critical Moments, The New Mindset of Reputation Management. He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns. Bill has provided senior counsel in crisis management, corporate communications, and reputation defense to numerous clients including AT&T, Target Corporation, American Airlines, The Home Depot, Xerox, Nuclear Energy Institute, Cargill, as well as major universities and global NGOs. SPECIAL LINK TO PAGE FOR MANAGE SMARTER LISTENERS: kith.co/managesmarter In this episode, Audrey, Lee and Bill discuss: · How to clearly articulate crisis communication scenarios to plan for · Formal vs. informal command models and how to speed up your crisis communications response · Streamline your crisis objective to divide into 3 buckets of strategic, preventable and external risks · Common COVID-19 risks and crisis you should evaluate and potentially prepare for "Nobody wrote a COVID plan in the Fall of 2019. The number one mistake managers make is lack of preparation before a crisis hits.” – Bill Coletti Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Bill Coletti rgomez@kith.co kith.co (512) 934-7719 in/kith-consulting @kith_co https://www.facebook.com/kithconsult /Kith YouTube bcoletti1 - SKYPE Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/
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Michelle Reines is a speaker, author, coach, entrepreneur, founder of MDR Coaching & Consulting, Inc., and creator of the unconventional Badass Leader brand. She is also the author of From Bad to Badass Leader: 12 Leadership Lessons. Early in her leadership journey, she was an absolute ASS as a boss, oblivious to the impact she was having on people! Perhaps, like many of you, she didn’t understand how to lead. Michelle shares her thrills of victory & agonies of defeat, with a goal of helping you unlock the art of leading like a Badass! In this episode, Audrey, Lee and Michelle discuss: · Evolution of businesses in covid-19 · Top pain points of remote work · Change management · No drama llama to navigate teams through pandemic--focus on working on your business as opposed to IN your business. THANK YOU GIFTS FOR OUR PODCAST LISTENERS HERE: https://badassleader.com/smarter/ "In a crisis everybody needs something different. We all react very differently when it comes to managing stress and we have different things going on in our personal lives.” – Michelle Reines Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michelle Reines badassleader.com LI: in/michelle-d-reines-748b0511 FB: /BadassLeader12 @MichelleReines Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Chris White is Managing Director of DemoDoctor and author of "The Six Habits of Highly Effective Sales Engineers". If you're not familiar with DemoDoctor, it helps organizations fix sales demonstrations that delay and/or kill deals. They do this by 1) providing sales training for sales engineers, 2) facilitating sales-sales engineering collaboration workshops and 3) assessing and redesigning software demonstration messaging and mechanics. Due to COVID-19 and bandwidth in Zoom, this podcast has some minor audio dropouts. In this episode, Audrey, Lee and Chris discuss: · What Sales Engineering is · Why sales engineers are starting to be involved in sales discovery now · The 6 Habits of Highly Effective Sales Engineers · Specific examples of what delays and kills deals "Organizations are realizing the earlier they bring in a technical expert into the process the more quickly those deals may come to fruition.” – Chris White Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Chris White www.demodoctor.com https://www.linkedin.com/in/chris-white-b0079b5/ https://www.facebook.com/chrisbw54?ref=bookmarks Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Katz is a trainer, mentor and coach through Liberated Elephant. Jessica is an expert at culture design within organizations that allow individuals to bring authenticity to work, bolstering internal engagement and revenue. Jessica's methodology is informed by Agile values, principles, and practices - creating a safe space for clients to be wholly themselves without judgement. Her company's name, Liberated Elephant has a tagline of "Make the elephant in the room work for you." In this episode, Audrey, Lee and Jessica discuss: · The top 3 qualities needed in company cultures · How to deal with the “Elephant In The Room” in your company · Definition of Agile Values and how to implement them · Productivity without burning our your teams "The elephants I’m seeing right now, one of the big ones I’m seeing is Coronavirus has happened and folks are addressing their changes in revenue and the changes this brings.” – Jessica Katz Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jessica Katz http://liberatedelephant.com/ https://twitter.com/ElephantTaming https://www.linkedin.com/in/jeskatz/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Cameron Herold is a world class executive coach, top rated speaker, and best selling author. He's also the founder of the COO Alliance, the world's leading network for seconds in command. He is known around the world as THE CEO WHISPERER. He is the mastermind behind hundreds of companies' exponential growth. Cameron's built a dynamic consultancy: his clients have included a "Big 4" wireless carrier and a monarchy. He's the author of five books including Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable.
In this episode, Audrey, Lee and Cameron discuss: · Why meetings are awful and what % of professionals lead bad meetings · Tips to increase engagement in meetings in COVID-19 · Timing spacing tips of meetings · Accountability and engagement tests upon observing “checked out” behavior in meetings "You hear it all the time. It's the one thing that almost everyone in business can agree on. Except it's not actually true. Meetings don't suck, we suck at running meetings. When done right, meetings not only work, they make people and companies better.” – Cameron Herold Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Cameron Herold www.cooalliance.com www.cameronherold.com https://www.facebook.com/cameronherold/ https://www.facebook.com/COOAlliance/ https://www.linkedin.com/company/coo-alliance/ https://www.linkedin.com/in/cameronherold/?originalSubdomain=ca
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Whether you're a manager justifying your budget with upper management or a salesperson trying to close a deal, you'll undoubtedly encounter objections and need to know how to overcome them. Justin Weeder is the Owner and Head Coach at The Covert Closer. Justin has helped hundreds of sellers perfect their message and overcome objections without the usual aggressive, pushy, confrontation that is associated with selling today. He is the creator of the LISTEN method of overcoming objections and the author of The Covert Sales Method. Bonus content for Manage Smarter listeners: Get The Covert Closer's Code - a free objection eBook Mark has created for managers and salespeople at www.thecovertcloser.com. You can also download his free Sales Mindset Book at www.thecovertcloser.com/covert-closers-code
In this episode, Audrey, Lee and Justin discuss: · How he went from homeless on the streets of Vegas to success · How a relatable approach is the foundation to overcoming objections · LISTEN Method of 6 steps for overcoming objections in sales "Life doesn’t happen to you. Life happens because of you. No matter what it is it’s always your responsibility.” – Justin Weeder
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Justin Weeder https://www.linkedin.com/in/justinweeder/ https://www.facebook.com/jweeder www.thecovertcloser.com
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jason Reichl co-founded Go Nimbly, the first revenue operations consultancy with the goal of allowing high-growth companies to increase the revenue of each of their customers by 26% through eliminating operational silos. In this episode, Audrey, Lee and Jason discuss: · The definition of SalesOps or revenue operations · Why tackle revenue operations in today’s COVID-19 climate · How to get people to buy more or expand their spend in COVID-19 · Creating customer experiences to promote repeat purchases
"There are 3 levels of operations and when we talk about operations we are talking about sales marketing and customer success.” – Jason Reichl
Rev Ops by Role E-Book: https://gonimbly.drift.click/revopsbyrole?_ga=2.65713198.1433493349.1602689006-1753623276.1600783940 Consult Jason by phone: 415-669-0546 Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jason Reichl https://gonimbly.com/ https://twitter.com/gonimbly https://www.linkedin.com/in/betterjason/ https://p.facebook.com/gonimbly
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Global Credibility Expert Mitchell Levy is a TEDx speaker and international bestselling author of over 60 books, including his latest "Credibility Nation." As CEO of the publishing company ThinkAha, his superpower is extracting the genius from your head in a three-hour interview so that his team can ghostwrite your book, publish it, distribute it, and make you an Amazon bestselling author in four months. He is an accomplished Entrepreneur who has created twenty businesses in Silicon Valley including four publishing companies that have published over 850 books. He's provided strategic consulting to over one hundred companies and has been chairman of the boardof a NASDAQ-listed company. In this episode, Audrey, Lee and Mitchell discuss: · The new definition of credibility in today’s COVID-19 climate · The 3 Pillars of Credibility · Specific steps and strategies to build your credibility · Lee's new book, SalesCred, and the importance of credibility in buyers qualifying sellers
"The quality of how you are known, liked, and trusted is your credibility.” - Mitchell Levy Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Mitchell Levy https://mitchelllevy.com/ Twitter.com/HappyAbout Linkedin.com/in/MitchellLevy Facebook.com/HappyAbout
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Sophie Chiche, founder of Life by me, Shape House and the latest adventure, becurrent. Serial entrepreneur always on the lookout for concepts that moves the needle of the human experience. She’s earned masters degrees in business and journalism in her native city of Paris, France and added one in psychology soon after she moved to Los Angeles in 1993. She’s given two successful TEDx talks and co-authored the well-received book, “The Power of Personal Accountability: Achieve what Matters to You.” This amazing woman has also lost and kept off 200 pounds, transforming herself and her life. In this episode, Audrey, Lee and Sophie discuss: · Implementing active choices daily in COVID-19 to make the happiest, best experience you can have moment to moment · How to avoid stress eating in the pandemic · How to embrace feelings and use them to find a way to happiness "This one day I woke up and I literally had this voice, I heard it as a voice, intuition it said you can have everything you want but before I want you to feel what you're feeling right now.” – Sophie Chiche Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Sophie Chiche becurrenttoday.com https://www.linkedin.com/in/sophiechiche/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jim McCarthy, started his career in the e-commerce business back in 1997, has almost 20 years experience in live events, has sold tens of millions of tickets to millions of people, co-founded TEDxBroadway, advises entrepreneurs, co-founded Goldstar Events and Stellar Tickets, and is the CEO of both companies. His current mission is to enable artists and organizations to create high quality online content — helping them find success in this new era where online events are transforming the entertainment landscape.
In this episode, Audrey, Lee and Jim discuss: · New ways to produce events that boost engagement in COVID-19 · Making your online events as engaging as a live event · Creating a culture of quality in online events · Producer/Moderator priorities to inject more energy into online events "These have to be more participatory by design. You can’t allow people to be able to tune out just because the structure doesn’t demand that they do anything.” – Jim McCarthy Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jim McCarthy https://www.stellartickets.com/ https://twitter.com/goldstar https://www.linkedin.com/in/jcmccarthy/ https://www.facebook.com/goldstar Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Justin Winter is the co-founder and CEO of Boostopia, a SaaS platform that allows you to manage your newly work-from-home customer support team with the world’s first support department operations platform. Justin exited his prior company after growing it to $22 million in annual sales to focus on a new problem. Boostopia is the missing link to your support help desk software built for managers to understand, manage, and improve both your team and customer experience. The company has also launched a ‘Support Operation Audit’ to support organizations going through the pandemic and the resulting economic downturn.
In this episode, Audrey, Lee and Justin discuss: · Remote customer service changes since COVID-19 · How to audit your processes to evaluate your support operations metrics compared to benchmarks from before · Strategies to prevent support defects before they happen "The number one mistake managers make is a lack of clear agreement, definition, alignment, accountability too, and emphasis of expectations and goals for their direct reports..” – Justin Winter Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Justin Winter http://boostopia.com/ https://twitter.com/jcwinter https://www.facebook.com/justin.winter https://www.linkedin.com/in/justincwinter/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Wayne Mullins is the founder and CEO of Ugly Mug Marketing. Over the past 20 years, he has scaled multiple companies and helped hundreds entrepreneurs do the same with their companies. his passion is helping entrepreneurs challenge their assumptions, create value from places they’ve never looked, and having more freedom than they previously believed possible. He has worked hands-on with clients in over 100 different industries, and from every corner of the globe. In this episode, Audrey, Lee and Wayne discuss: · Sales and marketing in COVID-19 · How to shift marketing platforms to the client side to connect companies communicate · Coronavirus business strategies · Adjusting marketing messages in the pandemic "No one likes to be sold to and they want to be helped and know that you care beyond just yourself.” – Wayne Mullins DUE TO COVID-19 AND BANDWIDTH ISSUES IN ZOOM, THIS RECORDING MAY HAVE SOME AUDIO DROPOUTS. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Wayne Mullins uglymugmarketing.com facebook.com/uglymugmarketing
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Kathlyn Hendricks, Ph.D., BC-DMT*, is an evolutionary catalyst and freelance muchness mentor with 50 years pioneering experience in somatic approaches to relationship transformation. She is the co-author of 12 books, including the best-selling Conscious Loving and At the Speed of Life. Most recently, she has created a website with dozens of free resources focused on Unlocking the Fear Code and Restoring Resourcefulness in our turbulent times. In this episode, Audrey, Lee and Kathlyn discuss: · The Four Levels of Fear and tips on how to come with them · New ways to discuss fear feelings with your team · What happens to your brain when you’re in the fear state of mind · Exercises to calm your mind and body "Fear is wired in. We would not be here unless our ancestors had really good responses to fear but it is not something we want to get rid of but we want to recognize when fear is running us. We need to move from fear to here.” – Kathlyn Hendricks DUE TO COVID-19 AND BANDWIDTH ISSUES IN ZOOM, THIS AUDIO RECORDING MAY HAVE SOME DROPOUTS. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kathlyn Hendricks https://hendricks.com/ Foundationforconsciousliving.org https://www.linkedin.com/in/kathlyn-katie-hendricks-9395361/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices
Jason Bradshaw is the entrepreneur/author of the book IT'S ALL ABOUT CEX, the essential guide to customer and employee experience. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience Our guest today says every crisis is an opportunity to grow. Joining us today is Jason S Bradshaw, from teenage entrepreneur to aglob al thought leader on Customer & Employee Experience delivering business growth. With experience in everything from telecommunications to government, media and automotive Jason has the depth and breadth of experience to inspire, engage and deliver results. In this episode, Audrey, Lee and Jason discuss: · Businesses who ignore COVID-19 are the ones most damaged · Tips/New Ways to boost customer engagement BECAUSE of the pandemic · Creative ideas to boost revenues " Many managers create a strategy and don't stick with the strategy long enough to let it work.” – Jason Bradshaw DUE TO COVID-19 AND BANDWIDTH ISSUES IN ZOOM, THIS AUDIO RECORDING MAY HAVE SOME DROPOUTS. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jason Bradshaw www.jasonsbradshaw.com http://linkedin.com/in/jasonsbradshaw/ https://twitter.com/jasonsbradshaw
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Brenda Batista is President and Founder of Inspiring Company Culture where she helps leaders transform their work environments to be places where everyone is heard, valued, and appreciated. Brenda is an expert in establishing high-performing teams, healthy company culture, leadership, business system analysis, and strategic planning. For the past 25 years, Brenda has focused on performance improvement and how the power of teams helps sustain business results. She helps teams engage and align with desired business outcomes by providing customized workshops, as well as group and leadership coaching either as a standalone or as part of a consulting project. Brenda holds a Bachelor of Science in Industrial Systems Engineering, a Masters in Health Administration, and a Juris Doctorate. In this episode, Audrey, Lee and Brenda discuss: · How to make online meetings 3D and as if “in person” · Changing culture for speaking up to bridge the digital gap in COVID · How to engage extroverts in your organization · Rearranging remote meetings to boost engagement in less engaged team members "Most leaders are frustrated with lack of progress because they treat every issue as urgent and a priority when there is just not enough time in the day to react that way. Instead, they need to focus on core needs to pinpoint the top priority.” – Brenda Batista Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. LEADERSHIP VOICE FREE QUIZ: https://www.inspiringcompanyculture.com/quiz/ Connect with Brenda Batista https://www.inspiringcompanyculture.com/ https://www.linkedin.com/company/inspiringcompanyculture https://www.linkedin.com/in/brenda-batista-mollohan/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Mark Boundy has grown businesses in a variety of industries for 25 years , amassing wide-ranging experience in sales, marketing, new product development, and product management. He helps his clients find, win, and keep more business—more profitably. He’s led firms to be value – and price – leaders in a wide variety of product and service industries. Mark wrote “Radical Value. Elevate Your Company – and Career – By Unleashing the Power Within Customer Centricity. Mark lives in Phoenix, Arizona, father of two grown sons. In this episode, Audrey, Lee and Mark discuss: · Radical Value definition and how to get there · How to measure customer perception of value and modify it · Why you should mentor your salespeople on P&L statements · Creating value amid COVID-19-how create a buying environment
"We all want to be customer-centric…but most of us struggle with that vague term, and how to measure it. Radical Value reveals that the measurable, trackable, trainable thing you really seek --at the core of customer centricity--is customer-perceived value.” – Mark Boundy Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Mark Boundy www.boundyconsulting.com https://twitter.com/boundymark https://www.linkedin.com/in/markboundy/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Siimon Reynolds is one of the world’s leading business coaches. He is the winner of over 50 business and industry awards, and the founder of numerous highly successful companies. His last company grew from zero to a stock market valuation of over $500 million, in just 8 years. Siimon coaches entrepreneurs and CEO’s from all over the world, from start ups to companies grossing over half a billion dollars a year. He is also a multi award winning business author. His previous book won the Silver Medal for Best Business Success book at the Axiom Business Book awards. Siimon’s latest book, titled ‘Win Fast. Quick ways to achieve more, earn more and be more’, is scheduled for release in late August 2020. In this episode, Audrey, Lee and Siimon discuss: · Resetting your focus in COVID-19 for processes and performance · How to do “The 2 Circles of Control” to guide you · Magnify for your fear of loss and harness that to propel you · Release Breath Exercise to help clear your mind "Far too many business owners have been running at half speed during the Covid 19 lockdown. It’s very understandable of course. The whole event was so left field, so unexpected, that so many entrepreneurs felt quite powerless during it. But now that most countries are slowly moving out of full lockdown mode, it is absolutely vital that you play the next few months at full speed.” – Siimon Reynolds Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Siimon Reynolds https://www.facebook.com/Siimon-Reynolds
https://www.linkedin.com/in/siimonreynolds/
https://twitter.com/siimonreynolds
https://siimonreynolds.com/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Neil Sahota is an IBM Master Inventor, United Nations (UN) artificial intelligence (AI) Advisor, author of the book Own the A.I. Revolution, and Professor at UC Irvine. Over his 20+ year career, Neil has worked with enterprises on the business and marketing strategies to create next generation products/solutions powered by emerging technology as well as helping organizations create the culture, community, and ecosystem needed to achieve success such as the U.N.’s AI for Good initiative. Neil also actively pursues social good and volunteers with nonprofits. He is currently helping the Zero Abuse Project prevent child sexual abuse as well as Planet Home to engage youth culture in sustainability initiatives. Special message to Manage Smarter listeners about the book: https://www.neilsahota.com/smarter/
In this episode, Audrey, Lee and Neil discuss: · The actual definition of AI · Ways you can use AI and your resources for social good · Why promoting incompetent people is a common leadership mistake · How to tell if a product is legitimately AI or inflated marketing hype · Organizations that facilitate you getting involved in using AI for social good
"One of the things we're working on is a project where you create an AI buddy so to speak that gives people an outlet to communicate so if they are feeling lonely or have an episode or arer introverted they have something to talk to and have confidence and feel a part of something.” – Neil Sahota Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Neil Sahota https://www.neilsahota.com/ https://twitter.com/neil_sahota https://www.linkedin.com/in/neilsahota/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Daniel Ramsey is the founder and CEO of MyOutDesk, the highest-rated virtual assistant company in the marketplace with over 500 verified 5-star reviews, and over 13 years of experience, serving more than 6,000 clients across industries. Daniel is going to share a Grow Virtual Guide to help businesses and executives how to effectively transition to a fully remote or blended organizational model, how to reinvent the value we provide in this changing market, and how to grow virtual all while reducing operational costs. Daniel is also the author of the bestselling book, Scaling Your Business with MOD Virtual Professionals. TO GET THE FREE GROW VIRTUAL GUIDE: TEXT MOD TO 31996
In this episode, Audrey, Lee and Daniel discuss: · How to expand in the current sales climate and sell more · How using virtual assistants can free up valuable time and reduce operational costs · Tips for creating strong culture among remote workers · Processes he uses to enforce accountability, engagement, work quality and oversight among global remote teams
"Some managers and leaders do not delegate and leverage their business which means they don't have time freedom as they end up doing the mundane, non-dollar productive activities by themselves. If you don’t have an assistant then you are one.” – Daniel Ramsey Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Daniel Ramsey https://www.myoutdesk.com https://www.twitter.com/myoutdesk https://www.linkedin.com/company/my-outdesk https://www.facebook.com/MyOutDesk.LLC/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jonathon Hensley is co-founder and CEO of Emerge, a digital product consulting firm that works with companies to improve operational agility and customer experience. His new book is called “Alignment - The #1 thing at the heart of every successful digital product”
In this episode, Audrey, Lee and Jonathon discuss: · The 4 levels of alignment leaders need to understand NOW · How to build sustained, constant alignment in your business · Remote teams and boosting alignment amid COVID-19 · Practical exercises to use to draw out new ideas from your team FREE BOOK - Alignment emergeinteractive.com/podcast "The number one problem/mistake managers and leaders make is not understanding alignment and it's role. The absence of alignment can prevent the best ideas from being realized, erode the strongest teams, cripple the most effective leadership, and ruin even the most successful business. ” – Jonathon Hensley
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathon Hensley www.emergeinteractive.com https://twitter.com/EmergeInteract https://www.linkedin.com/in/jonathonhensley/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Rhiannon Rees is a human behavior expert, international high-performance coach and self-development expert helping CEO's, businesses, elite athletes, coaches and celebrities to redefine their level of success. An Australian native, Rhiannon is a best-selling author, thriving entrepreneur and a global speaker. Her personal sufferings led her to search for answers and into a 30-year study of human behavior. Being completely compelled to help others, she has continued to invest in education in the fields of self-development, neuroscience and business. As a dynamic, results-driven leader, Rhiannon is the founder of the Conscious Coaching Collective, and has demonstrated success in creating both multi-million-dollar companies and individuals and champions. In this episode, Audrey, Lee and Rhiannon discuss: · How the shock in her marriage and becoming homeless drove her to self-discovery and a world-class coach career · Tapping into your subconscious to inform what business decisions and manifest new goals · How to keep leadership in your organization from spiraling downward mentally · How to create a mindset of abundance among your leadership and teams and remove blocks and find new beliefs
"You have to be able to receive the solution, if you want to stay in the suffering you can stay right there or you can choose a different path. you have to flip a switch in their mindset." - Rhiannon Rees
BONUS for Manage Smarter Listeners! Get a free copy of Rhiannon's best-selling book How to Climb Mount Everest in Sandals at www.consciouscoaching.coach
Connect with Rhiannon Rees:
www.rhiannonrees.com
https://twitter.com/Inspirationalli
https://www.linkedin.com/in/cccrhiannonrees/
https://www.facebook.com/CCC.Rhiannon.Rees
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. Learn more about your ad choices. Visit megaphone.fm/adchoices
Frank Zinghini is President & CEO, Applied Visions, Inc. Applied Visions helps businesses build and expand their digital relationship with their customers, across all of the available digital channels. AVI develops products and services using technologies from the cloud, to desktop and mobile, and even down to the device level with the internet of things, in order to maintain a seamless and continuous connection with your customer. Frank founded AVI with an intense focus on building applications that delight your customers and drives revenue generation for your business. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Frank discuss: · What a digital survival kit needs to contain · The new boundaries of relationship with your customers · New ways of looking at fulfillment of products and services · How to take customer experience to the next digital level of engagement "Somebody who is selling a thing, a tangible item historically they may not have thought about relationships with people when selling them something, food, clothing or cars or anything there’s always a personal component. Growing demand for a digital relationship with your company and your product has been accelerated and will not abate when things come back to something normal. ” – Frank Zinghini Connect with Frank Zinghini www.avi.com https://www.linkedin.com/in/frankzinghini/ https://twitter.com/frankz_avi
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeffrey Hayzlett is Chairman & CEO of the C-Suite Network and best-selling author of "The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures." In this episode, you'll learn: The #OpenForBusiness initiative, which can be defined as getting business owners ready to open safely Strategies businesses can implement as they get ready to open for business Protecting your biggest assets – people and customers Being mindful of cancel culture and current cultural climate "People tend to be more reactive than active. When COVID hit, many paused and adopted a 'wait & see' attitude, but I think that's a mistake -- not just now, but overall." — Jeffrey Hayzlett Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeffrey Hayzlett: Website: https://c-suitenetwork.com/ Twitter: @JeffreyHayzlett LinkedIn: https://www.linkedin.com/in/hayzlett/ Facebook: https://www.facebook.com/JeffreyHayzlett/ Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Ben Gallagher is the co-founder of B+A, a creative management consultancy whose clients include Converse, Google and Beats by Dre. Before he founded B+A, Ben was a journalist at MTV and later, Sir David Frost’s producer at Al-Jazeera. He then found himself leading Nike’s efforts to make running appealing to young people. With COVID-19, he's here to give his tips on how to work and manage smarter through this time. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Ben discuss: · Building a positive culture with remote, global teams in the pandemic · How recognizing small wins to provide enjoyment, hope and satisfaction · Boosting your empathy levels · Recommendations on better leadership amid the COVID-19 “rollercoaster”
"Too often the assumption is that the best answers come the most senior people, but the best answers come from collaboration with the whole team. Secondly, leaders feel uncomfortable being vulnerable because business culture largely still promotes knowing the answer as opposed to being able to work with people to find it.” – Ben Gallagher
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Ben Gallagher https://bandaequals.com/ https://www.linkedin.com/in/ben-gallagher-2832a63/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Gleb Tsipursky is a behavioral economist and cognitive neuroscientist studying the psychology of decision making in business and other contexts. He is also CEO of Disaster Avoidance Experts and author of the new book Resilience: Adapt and Plan for the New Abnormal of the COVID-19 Coronavirus Pandemic. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Gleb discuss: · His prediction on when a Coronavirus vaccine will be available worldwide to everyone · Why our brains are wired to be optimistic but how we must force our expectations amid the pandemic to be realistic going forward · His top 6 business prongs that need analysis now to adapt to the pandemic · How Coronavirus data has affected him and tips he has on helping managers and teams cope with the reality of what’s to come "To survive and thrive in the new abnormal, you have to make a radical departure from your previous course. Instead, you need to focus on adapting to and planning for a future shaped by impact and repercussions of the pandemic.” – Dr. Gleb Tsipursky Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. Gleb Tsipursky https://www.linkedin.com/in/dr-gleb-tsipursky/ https://disasteravoidanceexperts.com/adapt https://www.facebook.com/DrGlebTsipursky/ https://twitter.com/Gleb_Tsipursky BOOK PRESALE: Hire Smarter, Sell More! Using Talent Analytics to Discover Sales Rainmakers and Avoid Toxic Troublemakers by SalesFuel CEO C. Lee Smith. https://tinyurl.com/y89oq68f Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Shane Metcalf is co-founder of 15Five and one of the world’s leading pioneers in the space of cultural engineering and positive psychology and an expert in remote workplaces and workflow management. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Shane discuss: · The combination of two qualities you HAVE to have or your remote teams will feel paranoia and fear. · Specific team exercises to help boost engagement · How to tell if your team is struggling with remote workplace setups · Questions to ask your team to help those not coping well with remote workplace setup, technology and/or culture "You as a manager need to do everything possible to increase the amount of trust and also accountability particularly during a pandemic.” – Shane Metcalf Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Shane Metcalf 15five.com https://twitter.com/shane_metcalf Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Pisello is a thought leader and author on sales and marketing effectiveness, as well as a serial entrepreneur. He is well known from his podcasts, videos, blog posts, and newsletter as “the ROI Guy.” Tom is the Founder of the Evolved Selling Institute and currently Chief Evangelist for Mediafly, a leading sales enablement solution provider.
In this episode, Audrey, Lee and Tom discuss: · How to changes you can sell as well remotely as well as you did in person · Top ways to keep selling in COVID-19 · Better methods to prepare interactive digital documents to make compelling sales sessions · Creating mini-presentations to keep virtual selling with prospects at a higher level of engagement "Create little stories you can pivot to. As sales manager you have to teach your sellers to piece together these little mini presentations and be able to jump into these mini stories and in that mode as well to be able to basically share those as a whole presentation.” – Thomas Pisello Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Thomas Pisello www.evolvedselling.com https://twitter.com/tpisello https://www.facebook.com/thomas.pisello https://www.linkedin.com/in/tompisello/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. John Johnson is a PhD economist and the CEO of Edgeworth Analytics, a DC-based data consulting firm that empowers professionals to unlock data’s potential. John understands how to transform companies’ raw, messy data into meaningful analysis and reliable results that empower informed decision-making. A teacher at heart, John is known for his ability to explain technical concepts simply and clearly. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and John discuss: · Economic data on time and possible date on when the economy may start to recover & opinion on rehiring process for unemployed COVID-19 workers · Economic analysis on your business, demand for what you sell, remote working and extra costs potentially of reopening · Risk of infections of workers vs. running a remote business data points · Customer base analysis · Process for you to dig deep into data for your department and business to help make business decisions in the pandemic "How have they reopened, what types of strategies are effective and what kind of strategies are spiking the number of cases?” – Dr. John Johnson Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. John Johnson https://edgeworthanalytics.com/ https://twitter.com/Everydata https://www.linkedin.com/in/johnhjohnsonphd/ https://www.facebook.com/john.johnson.545402
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Sam Schutte is the CEO of Unstoppable Software, Inc. The company's software development services as a development partner, and is the host of the podcast at unstoppabletalk.com (which covers the "intersection of business and technology innovation"). He is also the creator of The Virtual Tip Jar, which enables customers to support their favorite restaurant servers and services providers whose income has been negatively impacted during COVID-19. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Sam discuss:
Tech vulnerabilities caused by COVID-19
Technology that companies should be investing in now
The Virtual Tip Jar he created to raise donations for those who’ve lost their jobs
"There’s some basic ones such as not having enough VPN accounts or VPN bandwidth you know most of the time when you set up a VPN at a company you don’t have enough for all 300 people to be on at one time.” – Sam Schutte Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Sam Schutte https://unstoppablesoftware.com https://twitter.com/unstoppablesoft https://www.linkedin.com/company/unstoppable-software-inc. http://facebook.com/unstoppablesoftware/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
At work, serving as President and CEO The Beacon Group, Cliff Farrah has spent more than 25 years advising clients on organic and inorganic growth strategies and tactics in Healthcare, Technology, Industrial, Energy and Defense marketplaces. His thought leading work on growth strategy, innovation commercialization, market disruption, and services/business model design has been successfully used by Fortune 100 clients around the globe. Mr. Farrah is the author of dozens of growth strategy and analytical frameworks, and is a guest lecturer at the University of Virginia's Darden Graduate School of Business, where he received his MBA. At play, Cliff Farrah is a competitive sailor, a former high school sailing coach, US national amateur champion and has been profiled on ESPN and in Sailing magazine. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Cliff discuss: · How the pandemic accelerates your comp set · How to choose which competitor to overtake · Near and long-term market disruption considerations · How to identify who in your market is still spending money · How amid to right-size your organization "Market share gains you make in a down economy as the market rebounds you manage to maintain that share percentage and it ultimately yields a multiple effect.” – Cliff Farrah Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Cliff Farrah Www.beacongroupconsulting.com http://linkedin.com/in/clifford-farrah-0b59138 Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Coronavirus has caused layoffs of more than 26 million Americans from their jobs. Are older workers a liability or competitive advantage and if you are an older worker, how can you increase your value to your employer during this unprecedented time? Patti Temple Rocks is the author of a book called "I'm Not Done: It's Time to Talk About Ageism in the Workplace." She is also a senior partner at a Marketing agency in Chicago. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Patti discuss: · Why mature workers are the last ones you should consider cutting · Conversations to have with older workers in choosing furloughs, layoffs and payroll reductions · Signs a company doesn’t value older workers · How late career workers can increase their value amid COVID-19 "The older worker – who may sometimes cost more, comes with incredibly valuable wisdom and experience to navigate and mentor others through difficult times.” – Patti Temple Rocks Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Patti Temple Rocks pattitemplerocks.com https://www.linkedin.com/in/pattitemplerocks/ https://twitter.com/pattitrocks Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
David Veech teaches leaders how to Love, Learn, and Let go. The actions following these decisions create an engaging workplace that harnesses the creative and productive power of people. He began his leadership journey with 20 years of service in the Army and he is still actively learning. Author of Leadersights: Creating Great Leaders Who Create Great Workplaces.. His messages will inspire you and your teams to obliterate obstacles, accelerate innovation, and elevate performance leaving everyone motivated and engaged for the future.And for Coronavirus, David says in responding to it, "Don’t return to normal. Return to BETTER." PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and David discuss: · Tips on how to make your business and leadership better coming out of COVID-19 · Recommendations on process changes · Basic elements of a plan to emerge out of COVID-19 lockdown "The number one problem/mistake managers and leaders make is forgetting their primary responsibility is to develop their people. When leaders fail to develop people, they invariably end up doing work their team members should do, which takes them further away from their leadership responsibilities, compounding the problem, and dragging the team down into the death spiral.” – David Veech Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with David Veech https://www.leadersights.com Twitter: @davidveech https://www.facebook.com/DSVLeadersights/ https://www.linkedin.com/in/davidveech/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeff Piersall is known as The Chaos Coach. A former high school and college basketball coach, Jeff is an entrepreneur that has recently exited his business and now specializes in M&A activity for small cap businesses. He is also the author of Dogs Don't Bark at Parked Cars. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Jeff discuss: · How to Course Correct in a Crisis · Knee jerk reactions vs. course corrections · Money and opportunities to pursue amid the pandemic · How businesses can be more agile and pivot during the crisis "The definitions of faith and fear are the same it’s a thing unseen in our future. Where you start on a course isn’t going to be where you end up unless you make the appropriate adjustments along the way.” – Jeff Piersall Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeff Piersall www.jeffpiersall.com https://twitter.com/jeffpiersall https://www.facebook.com/jeffreypiersall Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jonathan Slain’s book, “Rock the Recession: How Successful Leaders Prepare For, Thrive During, and Create Wealth After Downturns” came out in September 2019 and is a #1 Amazon Best Seller. His tips are especially relevant today as the world heads into recession due to the COVID-19 pandemic. Jonathan coaches high growth leadership teams across the United States to implement the Entrepreneurial Operating System® also known as “Traction.” He focuses on working with entrepreneurial niche/specialty firms and large corporations ($10M+ in annual revenue), spending over 100 days per year working with teams just like yours. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Jonathan discuss: · What kind of recession we are currently in · How to measure your “Recession Readiness” · How to organize a tier system for furloughs or layoffs · Opportunities that can occur in difficult economic times "I’m looking at the CDC Bulletins and we’re not going to see the surge until early May that means the economy will be operating at severely reduced levels for several months. We’re hearing a 25% drop in GDP.” – Jonathan Slain RECESSION READINESS QUIZ at https://report.recession.com/lastform/1 PROMO CODE: “SalesFuel at www.recession.com/shop to get 25% off the Rock the Recession workbook Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jonathan Slain www.recession.com https://www.facebook.com/RockTheRecession/ https://www.instagram.com/rocktherecession/ https://www.linkedin.com/company/rock-the-recession/ https://twitter.com/RockRecession Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Rishad Tobaccowala is the author of Restoring the Soul of Business: Staying Human in the Age of Data. He is also a Senior Advisor to the Publicis Groupe where he has spent his entire 37-year career, most recently serving as the Chief Growth Officer and Chief Strategist of the Groupe. He was named by BusinessWeek as one of the top business leaders for his pioneering innovation and TIME magazine dubbed him one of five “Marketing Innovators.” PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Audrey, Lee and Rishad discuss: · Tips on humanizing remote working in this environment and touchpoints to help humanity trump data · How to incentivize staff to change and lean into disruption · How to upgrade your mental operating system and inject more human touches into the work environment · The dangers of data vs. human stories and skills within the business · Embracing the concept of “The Turd on the Table” "If you don’t have some personal interactions one in a while basically have people look at each other and talk bout real things than spreadsheets and numbers but what you lose is the human nuance of trust.” – Rishad Tobaccowala Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Rishad Tobbacowala Rishadtobaccowala.com https://twitter.com/rishad
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Peters is coauthor of In Search of Excellence—the book that changed the way the world does business and often tagged as the best business book ever. Also the author of The Excellence Dividend . Seventeen books and thirty-five years later, Tom is still at the forefront of the “management guru industry” he single-handedly invented. Also the recipient of the Thinkers50 Lifetime Achievement Award. PLEASE NOTE: DUE TO ONLINE PLATFORM BANDWIDTH DEFICIENCIES DURING THIS PANDEMIC, THERE ARE SOME AUDIO DROPOUTS DURING THIS EPISODE. In this episode, Lee, Audrey and Tom discuss: · Opinion on CEOs currently laying off thousands of employees · What is business responsibility in this Coronavirus epidemic? · How to “Manage By Walking Around without Walking Around” · Why leaders need to ramp up intimacy, kindness and thoughtfulness during this time "Business is not about profit. It is about creating value if you do it right the profit will mostly follow. So what I will say to the businessperson who did not take out the second mortgage and you’ve got 14 terrific people and they’re short on insurance or short on what have you, I am not very interested in your bank account staying good over the course of the next 4-5 months you owe it to your team. I’m not suggesting you send your house into receivership. I’m looking with a really cynical eye at CEOs of some of these giant companies who are laying people off by the thousands. That is BULLSHIT. If you are a CEO sitting with stock options up the kazoo and you’ve got a bank account which is 170 million dollars and if you lay front line people off you area first class lifelong son of a bitch in my book. ” – Tom Peters Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Peters https://tompeters.com/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Kristie Knights is a licensed professional counselor and has been in private practice for 20 years. She is an expert in trauma and suicidology. Kristie is the best selling author of UnSung Heroes: Deconstructing Suicide through Stories of Triumph. She is also the Founder of iRise Leadership; which is a 501(c)3 Non Profit with a mission to eradicate suicide. They offer training, education, and resources in suicide awareness and prevention to leaders, the community, organizations, schools, churches, and the corporate world.
PLEASE NOTE: Due to Coronavirus and remote meeting platform strain, there is some audio dropout throughout this recording.
"This is a time for leaders who do very well with boots-on-the-ground, high crisis mentality to really shine. And for those who struggle, to really listen up and lean on those types of leaders within their organization who do well with that type of mentality." - Kristie Knights
In this episode, Lee, Audrey and Kristie discuss:
How managers can implement a culture of more empathy and allowance of negative feelings in the workplace.
The difference between anxiety attack and full-blown depression
Tips and habits to improve your self-care
Tips on how to provide you and your family structure as you work from home.
Ideas on how to visit virtually with family and friends to stay connected and not isolate yourself
Connect with Kristie Knights:
www.kristieknights.com
www.iriseleadership.com
https://twitter.com/KristieKnightsK
https://www.linkedin.com/in/kristieknights/
Connect with the hosts of Manage Smarter:
Website: ManageSmarter.com
Twitter: @ManageSmartPod
LinkedIn: Audrey Strong
LinkedIn: C. Lee Smith
Connect with SalesFuel:
Website: http://salesfuel.com/
Twitter: @SalesFuel
Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices
CrisMarie Campbell, an Olympic rower, and Susan Clarke, a former marriage therapist and Equus coach, are the authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. They also have a podcast with the same name: The Beauty of Conflict for dealing with conflict at work and at home. As partners in work and life for over two decades, they’ve adapted their proven step-by-step process honed working with Fortune 100 Companies such as Johnson & Johnson, Microsoft, AT&T and San Francisco Giants to help long-term couples use conflict as a catalyst to greater intimacy, passion, and fulfillment. Their work and expertise have been featured in notable outlets like The Today Show, NBC, and Shape. In this episode, Audrey, Lee, CrisMarie and Susan discuss: · Loud vs. Silent – Who is more upset amid conflict? · How to recognize you’re conflict averse and learn the value of embracing conflict · How tackling conflict can boost your team and create more powerful alliances · “Heard and Considered” Technique of Management "Managers don’t have the real discussion on their team because it seems inefficient. They don’t think they have the time -- this is an excuse -- to have a 10-minute sweaty palm conversation that would build trust if they did.” – CrisMarie Campbell and Susan Clarke Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with CrisMarie and Susan: http://www.thriveinc.com/ https://www.linkedin.com/in/crismarie-campbell-b691651/ https://www.linkedin.com/in/susan-clarke-5618004/ https://www.facebook.com/thriveincmt Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Timothy Seward, Author of Ultimate Guide to Amazon Advertising and founder of ROI Revolution, a digital marketing agency. Timothy recognized the struggles business owners face in the digital world and decided to instill his expertise into the first (and currently, the only) published book on the art of Amazon advertising---His proficiency can help everyone better their brands, increase awareness via digital marketing, and increase product sales. And as he says, ignore digital marketing at your own peril. In this episode, Audrey, Lee and Timothy discuss: · How Amazon is the new search engine · How to use Amazon for your company’s growth and acquisition opportunities · Why managers who ignore the digital revolution are at peril · The growth of B2B sales via Amazon "Your mission? Optimizing your brand’s growth both online and offline.” – Timothy Seward Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Timothy Seward https://www.roirevolution.com/blog/author/timothy-seward-ceo/ https://twitter.com/ROIRevolution https://www.linkedin.com/in/timothyseward/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Micah Rowland isn’t your everyday builder. Maybe because he doesn’t build homes, cabinets, or even the software that he used to as an engineer. As Chief Operations Officer COO of Fountain, Micah builds people, teams, and processes that has taken multiple companies from 50 to 250 people and $5 million to $30 million in revenue. In this episode, Audrey, Lee and Micah discuss: · Why "Hire Slow, Fire Fast" is Terrible Advice · The top reasons why companies have trouble hiring and firing · The areas managers are deficient in that cause hiring/firing issues within an organization · Hiring/Firing techniques for startups "Often times the biggest impediment to letting someone go is management trying to cope with the hole in their absence.” – Micah Rowland Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Micah Rowland https://get.fountain.com/ https://www.linkedin.com/in/micahrowland/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Rachel Michaelov is Founder & CEO of Empire Tax Professionals and is a licensed Enrolled Agent who’s Licensed by the IRS. Her team helps their clients handle their bookkeeping, payroll and tax needs all under one roof! Since then she became a NTPI Fellow and helps clients to correspond directly with the IRS to resolve disputes and notices. Her specialties lie in helping small business owners optimize their taxes and achieve financial success. She is the mother of four boys. In this episode, Audrey, Lee and Rachel discuss: · Tax tips for businesses given the law changes for 2020 · More efficient ways to keep your business books straight for an audit · Her heartbreaking family story involving her father, taxes and deportation pushed her to create her business · How she balances being a mother to 4 boys and entrepreneurship "Understand what needs to be done. Think about the end result, it’s not that complicated. Imagine in your mind, what success means for you to be able to get the job done and don’t get so into the details of it.” – Rachel Michaelov Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Rachel Michaelov https://www.empiretaxusa.com/ https://www.linkedin.com/in/empiretaxprofessionals/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in "Reputation Management” and communication effectiveness. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction. In this episode, Audrey, Lee and Deborah discuss: · Definition of AutoPilot Habits · Examples of specific habits you should develop this year to boost efficiency · How many days it takes to develop a habit (Hint: it's not 21) · What time of day the brain is at its lowest functioning level "The brain is at its lowest ebb of attentiveness between the hours of 1 and 3 pm and specifically the exact mark is 2:37 pm - we plummet." - Deborah Thomas-Nininger Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Deborah Thomas-Nininger Website: https://www.dtn-productions.com/ Twitter: https://twitter.com/dtnetiquette LinkedIn: https://www.linkedin.com/in/deborahthomasnininger/ Facebook: https://www.facebook.com/dtnetiquette/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
John Stoker is the founder and president of DialogueWORKS. He is also the author of the book, Overcoming Fake Talk. John and his firm specialize in helping leaders, managers, and individual contributors hold the conversations that matter most. His firm also offers training in other aspects of interpersonal relations, such as emotional intelligence.
In this episode, Audrey, Lee and John discuss: · Definition of Fake Talk · Specific phrases and techniques to change how you manage difficult conversations “Many leaders avoid holding difficult conversations either because they don't know how or because they are afraid of the consequences for doing so. The results are usually less than desireable which means that going forward the leaders will avoid talking about what matters most or they will attempt to hold those conversations, but they will usually not go well.” ― John Stoker Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with John Stoker www.dialogueworks.com https://twitter.com/JohnRStoker https://www.facebook.com/DialogueWORKS/ https://www.linkedin.com/in/johnstoker/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Paul Rosenberg is a Fortune global Fortune 500 coach, author and speaker. Author of the top-rated Rogue Leadership: Harnessing Headwinds to Drive Performance, he brings 30 years of experience in multiple industries and organizations from start-up to mature. As a comic and improvisational actor, he is known for his humor and creative look at business and leadership.
In this episode, Audrey, Lee and Paul discuss: · Definition of Rogue Leadership · How to truly reach your “gut” feelings to guide you · Making decisions: Quickly vs. Right · Fun or boundary-breaking activities to break you and your teams out of a rut (Bubble wrap anyone?!!)
“Making a decision instead of focusing on making the right one. The demands created by the barrage of data and external noise drive many leaders to act, but not act well, limiting their effectiveness and creating long- term gaps.” ― Paul Rosenberg
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Paul Rosenberg
www.rogue-leadership.com Twitter: @PaulRosenberg Facebook: Rogue Leadership https://www.linkedin.com/in/paul-rosenberg-69a2a9/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dave McKeown, CEO of Outfield Leadership and author of The Self-Evolved Leader, says most leaders are working in the weeds when they need to be thinking more strategically. He helps individuals, teams, and organizations to lead with authenticity, purpose, and effectiveness and has worked his magic with clients including Bank of America, the British Government, Entrepreneur's Organization, Bamboo HR and countless others.
In this episode, Audrey, Lee and Dave discuss: · What is the Cycle of Mediocrity and how to stop it · 6 Micro Disciplines to practice · Definition of “Self-Evolved” · How to transfer your personal evolution to your team
“Most leaders are working in the weeds when they need to be thinking more strategically.” ― Dave McKeown
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dave McKeown https://www.selfevolvedleader.com/ https://twitter.com/davemckeown https://www.linkedin.com/in/davemckeown/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Eddie Turner, is a popular keynote speaker and author of 140 Simple Messages to Guide Emerging Leader - which provides 140 actionable leadership messages for emerging leaders and leaders in transition. Billed as The Leadership Excelerator®, he is an in-demand expert who has worked for several of the world's “most admired companies" such as Deloitte, GE, and Accenture. Eddie works with leaders to Accelerate Performance and Drive Impact!® He is also the host of the Keep Leading podcast on C-Suite Radio.
In this episode, Audrey, Lee and Eddie discuss: · The 8 definition of Emerging Leaders · How to “reskill” to become an Emerging Leader · Age and entrepreneurship tendencies of Emerging Leaders · IQ vs EQ: Intelligence versus Emotional Intelligence
“When I work with leaders I see far too many allow themselves to get complacent or fall into the trap of self-deception.” ― Eddie Turner
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Eddie Turner https://eddieturnerllc.com https://twitter.com/eddieturnerjr https://www.facebook.com/eddieturnerllc https://www.linkedin.com/in/eddieturner/ https://www.youtube.com/EddieTurnerJr https://www.instagram.com/eddieturnerjr/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dave Kenney, Executive Director and Co-Founder at Emergo Recovery, has over 30 years of experience in the field of human development and is the pioneer of Actualized Recovery®, an integrative brain-first approach to lasting recovery. Dave’s proprietary methodology leverages neuro-balancing technology, nutritional therapy, orthomolecular restoration, positive psychology, SMART Recovery, cognitive behavioral therapy (CBT), motivational interviewing, robust fitness, biophilia, and more to restore mind-body health and inspire the spirit.
In this episode, Audrey, Lee and Dave discuss: · The top 3 things you can change in your workplace to improve everyone’s brain health and performance · What is Actualized Recovery? · How to reprogram your brain to eliminate depression, lack of self-esteem and other issues · Why brains operate better in enriched work environments
“The most overlooked issue leaders make is investing in their employees, specifically fostering greater or enhanced brain function. There are simple steps managers and leaders can take to enhance employee performance by focusing on a brain-first culture and work environment.” ― Dave Kenney
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dave Kenney https://www.facebook.com/EmergoRecovery/
https://www.linkedin.com/in/dave-kenney-279845161/
https://www.linkedin.com/company/emergo-recovery-llc/
https://twitter.com/EmergoRecovery
https://emergorecovery.com/
EmergoRadio podcast – a place where we help people ‘rise above’
https://podcasts.apple.com/us/podcast/emergo-radio/id1483272825
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Phil M Jones has made it his life’s work to demystify the sales process, reframe what it means to “sell,” and help his audiences to learn new skills that empower confidence, overcome fears and instantaneously impact their results. The author of five international best-selling books and the youngest ever winner of the “British Excellence in Sales and Marketing Award”, Phil is currently one of the most in-demand assets to companies worldwide. Phil is famous for his inspiring “Magic Words”, and his highly engaging, practical approach to what is often a subject that is littered with hype and power-hungry “gurus”.Phil M Jones has made it his life’s work to demystify the sales process, reframe what it means to “sell,” and help his audiences to learn new skills that empower confidence, overcome fears and instantaneously impact their results.
In this episode, Audrey, Lee and Phil discuss: · Why indecision is the enemy of leaders & Phil gives KEY phrases to turning the leverage around onto the non-performer and to create empathy · Tips for Magic Words that can boost performance and turn around poor performers · Why leaders shouldn’t ask for recommendations and can’t get buy-in from the other person and how to fix this · How to make people SEE what you’re saying instead of HEARING it
“The good news is you already know that what you are doing now is not working, so what is the harm in trying this?” ― Phil M Jones, Exactly What to Say: The Magic Words for Influence and Impact
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Phil Jones www.philmjones.com @philmjonesuk https://www.linkedin.com/in/philmjones https://www.facebook.com/philmjonessales/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Steve Sisler is an author, speaker, and a master behavioral analyst. He has consulted on “personality difference” with hundreds of .com companies in 18 countries. In this episode, Audrey, Lee and Steven discuss: · What motivates us that makes the brain feel good and lessens brain tension· The 27 different styles of motivation· Why we are driven by feelings · How managers can learn to identify the different motivational types on their team “We’ve come up with 27 different styles, soon to be 37 but 27 different styles and everybody is one of those types and when you are and you’re environment agrees with that, in other words if I’m a very creative person and I also get to display my creativity and create in my work then I’m feeling good. So this is always about how you’re feeling." – Steve Sisler Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Steve SislerLinkedIn: https://www.linkedin.com/in/stevensisler/Twitter: @stevesislerWebsite: http://www.behavioralresourcegroup.com Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel Learn more about your ad choices. Visit megaphone.fm/adchoices
Michelle Tillis Lederman is named by Forbes as one of the 25 Professional Networking Experts to Watch and author of "The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact." In this episode, Audrey, Lee and Michelle discuss: -How to be a relationship-driven leader -The 7 Mindsets to Grow Your Influence and Impact -Difference between connecting and networking -How to build strong work relationships and what's the ROI -Creating a connector culture that spreads to your entire team "When you have engagement, over 90% of people will try their hardest at work which leads to higher productivity and over 200% higher bottom line.." — Michelle Tillis Lederman Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michelle: MichelleTillisLederman.com www.twitter.com/mtlederman Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
C. Lee Smith is CEO of SalesFuel and Audrey Strong is Vice President of Communications
In this episode, Audrey and Lee discuss: · Our favorite lessons from season 2 of the podcast · Surprising revelations we got from guests and how we applied them at SalesFuel · Mistakes we’ve made and learned from in 2019 · How you, our listeners, can help us with Season 3 topics and guests
Send topic suggestions and guest suggestions to astrong@salesfuel.com or go to managesmarter.com and fill out our guest form and submit it! We love all your suggestions!
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tiffany Toombs is a mindset coach who specializes in helping people rewire their brains to overcome self sabotage and limiting beliefs; allowing them to experience success in every area of life. She is a Master Practitioner and Trainer in NLP (Neurolinguistic Programming) and Matrix Therapies. She loves watching her clients transform from being stuck with emotional trauma, depression, anxiety, self-sabotage, and procrastination to improving their business, finances, health, and relationships. and tiffany you've had some of your own trauma so you speak from experience.
In this episode, Audrey, Lee and Tiffany discuss: · Overcoming self sabotage · The role our parents play in the creation of limiting beliefs · How to rewire your mind to lead to happier, more fulfilling work and personal lives
"The #1 mistake managers make is they engage in one-way communication, they don’t take responsibility for both sides of the communication and consider how their style of communication may be received.” – Tiffany Toombs
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tiffany Toombs https://www.bluelotusmind.com/ https://twitter.com/tntoombs https://www.linkedin.com/in/tiffany-toombs/ https://www.facebook.com/BlueLotusMind/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jennifer Gitomer is a speaker, trainer, writer, blogger, Facebooker, Instagrammer, Tweeter, YouTuber and Podcaster. She is online, on-point, and on the money. Her podcast Sell or Die, with co-host Jeffrey Gitomer, gets over 100,000 downloads a month. Jennifer founded Sales in a New York Minute to share her passion and strategies for success with salespeople and businesses worldwide.
In this episode, Audrey, Lee and Jennifer discuss: · The #1 “way” to be that makes you a networking magnet to others · Creating a “profitable” network via your networking · The Top Most Unusual Locations that are superb for networking you’d never think of!
"Be a giver. Don’t just walk into a networking meeting saying I’m going to get business today. Show up with an intention to give, to ask.” – Jennifer Gitomer
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jennifer Gitomer https://www.linkedin.com/in/jennifergluckow/ https://twitter.com/JENinaNYminute https://www.facebook.com/jeninanyminute https://www.instagram.com/jeninanyminute/ https://www.salesinanyminute.com/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Mitch Schneider is an entrepreneur, educator, master automotive technician, martial artist, and trade journalist. He is the author of Misfire: What to Do When Things Aren’t Running on All Cylinders. Described as “Who Moved My Cheese” Meets “The Karate Kid,” the story of Misfire demonstrates how Eastern philosophy and Western pragmatism can reshape your business, your family, and your very soul.
In this episode, Audrey, Lee and Mitch discuss: · The four techniques to help managers and business owners handle day to day stress and challenges · The importance of constant Situational Awareness · How Mitch overcame a serious health issue to rally back into a new life and how facing death gave him a new outlook
" Managers too often fail to accurately assess the strengths and weaknesses of those they manage, especially when it comes to motivation – too often they assume what will motivate one individual is the same carrot that will motivate everyone.” – Mitch Schneider Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Mitch Schneider http://misfirebook.com/ @mitchelljs823 https://www.facebook.com/mitch.schneider.14 https://www.linkedin.com/in/mitch-schneider-8115337
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Patrick Norris is Senior Vice President of Jim Doyle & Associates. Having previously been on “the other side of the table” as an auto group managing partner, he experienced the power of the Jim Doyle philosophy of concentration and marketing focus and the impact it had on his business. As the Managing Partner of the Norris Auto Group, Pat ran a collection of 5 retail, multi-brand automobile dealerships and 2 motor sports stores. His 16-year success was directly attributed to his ability to develop advertising strategies that cut through the “advertising noise” and got results. In this episode, Audrey, Lee and Pat discuss: · Managing corporate HQ and multi-location satellite organizations · Effective delegating tips · How to manage several brands within your organization · Latest on the automobile industry in the U.S. · Millennials as customers
"We would treat each other with dignity and respect, that then interprets into treating our customers with dignity and respect. Transparency too. You can’t manage what you can’t measure.” – Pat Norris Connect with Patrick Norris www.jimdoyle.com Twitter: @Patricknorris08 https://www.linkedin.com/in/patricknorris/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Sylvie di Giusto helps individuals and companies around the world explore how people make up their minds very quickly about them and either open the door for them or slam it shut. Sylvie’s nearly twenty years of corporate experience, her ability to empower people, and her life-long dream of being an American have led her to New York City. It’s where she “packages people.” Her book is called The Image of Leadership In this episode, Audrey, Lee and Sylvie discuss: · Top tips to make a powerful first impression · Defining what you want to be known for to communicate that · How to find out how others perceive you vs. what you imagine that to be · Digital first impressions/Digital Footprints and how to influence what’s in it "Would you like to know what people think of you when they think of you? Are you ready to learn how your visual appearance influences the way people judge you? Do you want to be perceived as successful, hardworking, and intelligent? How about in control and commanding?” – Sylvie di Giusto Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Sylvie di Giusto www.sylviedigiusto.com https://www.linkedin.com/in/sylviedigiusto/ https://www.facebook.com/sylviedigiusto/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Navy Special Operations veteran, entrepreneur, Bob Pizzini joins us today....He is a Master EOD Technician, Master Naval Parachutist, Master Training Specialist, Mixed Gas Deep Sea Diving Officer, United States Parachute Association Accelerated Free Fall Instructor (AFFI), and Six Sigma Green Belt. Now an entrepreneur, he is the CEO of Elevate Your Leadership, as well as his core business iFLY Virginia Beach Indoor Skydiving.
In this episode, Audrey, Lee and Bob discuss: · Six Critical Traits about Fitness of the Leader · Breathing Exercises to improve productivity · How to recognize when you're in the best condition to make important decisions
"The number one problem managers and leaders make is not understanding the difference between leadership and management which results in people in leadership positions without any leadership training.” – Bob Pizzini Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Bob Pizzini RobertPizzini.com https://www.linkedin.com/in/robert-pizzini-70a27715/ https://www.facebook.com/elevateyourleadership Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Paul White is a psychologist, author, speaker and consultant who, for over two decades, has helped countless businesses and organizations make work relationships work. Co-author of The 5 Languages of Appreciation in the Workplace (written with #1 New York Times bestselling author Dr. Gary Chapman) and three other books, he has given lectures around the world. Other book is Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment. In this episode, Audrey, Lee and Dr. White discuss: · Signs you’re in a toxic workplace · How to survive working for or with a Toxic Leader · Tips on what you can do to try to rectify or mitigate a toxic workplace · Tips on how to identify a toxic workplace when interviewing for a new job "You have vice presidents and division managers that are just not healthy people and a toxic leader from my point of view is different than an incompetent leader. Their goal is just about themselves." – Dr. Paul White Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. Paul White https://www.appreciationatwork.com/ https://www.facebook.com/appreciationatwork/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Steve Napolitan is a two time #1 best selling author, award winning marketer and productivity guru. He has made millions for his clients and worked with companies such as Apple, Intel, Charles Schwab and Nestle. Steve has some thoughts and tips on managing smarter and how that looks with growing global workforce and technology. He's also got a unique view of work life balance and hours vs. productivity for you to consider. “When we actually slow down, we find we have a lot more answers in our head.” – Steve Napolitan In this episode, Audrey, Lee and Steve discuss: · His story of how building his own business nearly destroyed his health and marriage · His formula for hours vs. productivity · How allowing team breaks can actually INCREASE productivity · Work/Life balance tips for those managing global teams Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Steve Napolitan
http://www.stevenapolitan.com
https://twitter.com/stevenapolitan
https://www.facebook.com/napolitan.steve
https://www.linkedin.com/in/stevennapolitan/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Randy Ross is founder and CEO (Chief Enthusiasm Officer) of Remarkable! A master of cultural transformation, Dr. Ross has a unique understanding of employee engagement and offers practical solutions for increasing both team morale and performance. As the author of Remarkable!, he has traveled throughout the United States and internationally as a speaker, consultant, and coach, building teams and developing leaders. His new book is called Relationomics: Business Powered by Relationships. In this episode, Audrey, Lee and Dr. Randy Ross discuss: · 4 Key Principles to Cultivating Better Relationships · Building healthy environments to get more productivity out of your team · Harnessing humility as a leader · Professional relationship health as an indicator of your personal relationships “We know that people and organizations thrive in relationally rich environments. It’s common sense but I can assure you it’s not common practice.” – Dr. Randy Ross Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Dr. Randy Ross DrRandyRoss.com Twitter: @DrRandyRoss LinkedIn: https://www.linkedin.com/in/drrandyross/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Chicke Fitzgerald is the CEO of Solutionz Innovations. She spent the first half of her career working for industry leading travel distribution tech and telecom companies. If you have ever made a travel booking online or checked in for a flight, chances are Chicke worked for or consulted to one of the companies that pioneered that technology. The second half has been spent turning trip tech and travel storytelling on its head. She is the author of The Game Changer, a business fable about transformational business design. In this episode, Audrey, Lee and Chicke discuss:· How to recover from a business failure · Reaching out to peers during a business crash· Turning startup/bootstrapping pain into joy to forge ahead· Rebuilding your team and business with internal and external value proposition “For entrepreneurial leaders, the #1 mistake is walking the fine balance between focusing on building your company with your own resources to retain ownership and raising money, either too soon (or too late) -- and finding a way to retain the joy of why you choose this path.” – Chicke Fitzgerald Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Chicke Fitzgerald www.solutionz.com@chickefitzhttp://www.linkedin.com/in/chickefitzgerald https://www.facebook.com/chicke.fitzgerald Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Cindy Ashton is the CEO of Minerva Enterprises LLC, an elite-level presentation strategist, professional speaker, singer, and award-winning TV host of Cindy Uncorked on e360tv. With twenty years of experience, she is an authority on presentation skills, speaking voice, body language, content delivery, and leadership presence. Canadian-born, Cindy lives in the United States under a green card for a person of “extraordinary ability” and is considered to be in the top one percent in her field of training, speaking, and performing. In this episode, Audrey, Lee and Cindy discuss:· Why people fail to deliver and present their message in a way that’s heard and ups their business game. · Vocal tips to help you draw people in, rather than repel them· Body language tips · The differences between men and women in how they hear other peopleLink to Cindy’s body language video: https://bit.ly/2myhY1E “If you are a sloucher, what it does is it causes your voice to become quieter and your body language looks unconfident.” – Cindy Ashton Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Cindy Ashtonwww.minerva.ceo@cindyashton & @minervaspeakers TWITTER https://www.linkedin.com/in/cindyashton/ https://www.facebook.com/cindy.ashton3 https://www.facebook.com/minervaspeakers Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Darby Doll is an Asia-based strategic communication consultant with more than two decades’ experience working with multinationals and startups in the region and a specialized focus on marketing communications and business development. In this episode, Audrey, Lee and Darby discuss:· How to expand your business into Asia Pacific and other markets· Land mines of entering the market and what to watch out for· Managing teams in Asia-Pacific· Financial concerns and cryptocurrency “The 21st Century is the Asia-Pacific Century of domination.” – Darby Doll Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Darby Doll darby@dcdandco.comhttps://www.linkedin.com/in/darbycdoll/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jan Allen, Executive Coach and Life Strategist, she is the co-managing partner of Business of People. Jan is hired by people restless for their next level of success and ready to tackle whatever is in the way. In addition to serving in an executive role for two Ohio governors, Jan launched and led successful public affairs and public relations businesses. She holds a bachelor’s degree in political science, a master’s degree in social work, and a juris doctor from the Moritz College of Law, all from The Ohio State University, and is a graduate of the Gestalt Institute of Central Ohio’s three-year post-graduate training for therapists, and Coach U. In this episode, Audrey, Lee and Jan discuss:· Definition and value of an Honest Broker· Why YOU as a leader want to vet and make sure your critical staffers are Honest Brokers· How the concept is critical to being a better leader· Tips for building team relationships vs. discipline · How Jan learned the value of being an honest broker as staff within two Ohio Governor’s Offices “We’re human so we’re always going to tell stories from our own point of view but if we’re really going to deal sort of the most directly and honestly in the business and not try to manage information to get the outcome that we want then we need to be honest brokers.” – Jan Allen Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jan Allen www.businessofpeople.nethttps://www.linkedin.com/in/jan-allen2019/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tricia Benn is the Executive Vice-President of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world. In this episode, Audrey, Lee and Tricia discuss:· Managing negative responses to other C-Suiters· Choice Sets – Use them!· Avoiding unconscious bias· Vulnerability and how it plays into moving up· #1 Tip on what to focus on to succeed “Being a woman executive I’ve really just had my nose to the grindstone and worked like a maniac. I’m so excited about taking on new challenges and having a massive impact. You have to compete with men.” – Tricia Benn Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tricia Benn https://twitter.com/triciabennhttps://www.facebook.com/TriciaBennHero/ https://www.linkedin.com/in/triciabenn/heroceoclub.comhttps://c-suitenetwork.com/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tricia Benn is the Executive Vice-President of the C-Suite Network and General Manager of The Hero Club, an invitation-only membership organization for CEOs, founders, and investors. In addition to sitting on multiple business, associations and not-for-profit boards, Benn served as a senior executive for three enterprise-level organizations in market research, telecommunications, media marketing, and advertising. As Global Chief Marketing & Strategy Officer and U.S. Managing Director within MDC Partners, a $3 billion global holding company, Benn’s leadership drove double digit growth year-over-year and new contracts with some of the most important impact players in the world. In this episode, Audrey, Lee and Tricia discuss:· Tips for C-Suite women on how to compete· What executive women need to stop doing· Hero Leadership Model· Playing on the same playing field to bridge the gender gap “Being a woman executive I’ve really just had my nose to the grindstone and worked like a maniac. I’m so excited about taking on new challenges and having a massive impact. You have to compete with men.” – Tricia Benn Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tricia Benn https://twitter.com/triciabennhttps://www.facebook.com/TriciaBennHero/ https://www.linkedin.com/in/triciabenn/heroceoclub.comhttps://c-suitenetwork.com/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Ray is the Executive Vice President of Jim Doyle and Associates. He is also the author of Amazon best seller, "Branding is OUT, Results are IN! Lessons for the LOCAL Advertiser" and is an expert in local advertising and media as well as management. In this episode, Audrey, Lee and Tom discuss:· What you should do with your department and team in a merger or acquisition· How to get MORE out of your people amid the stress and chaos· Tips on how to use major change within your organization for leverage· Coping and managing a major company culture change “I would worry less about what’s gonna be the brand, what colors are they going to choose, how is the logo? I don’t worry about that stuff, do what your day to day activity is and do it really well." – Tom Ray Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Ray www.jimdoyle.comhttps://twitter.com/thomaserayhttps://www.linkedin.com/in/thomas-ray-b857baa/https://www.youtube.com/watch?v=iruQ3IjG0E8 Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Joe Williams is the Founder of Creative Performance Group, where he helps people get their message out to the world in the most powerful way possible. He created the Master Your Message Bootcamp, an intensive training that has created hundreds of other successful speakers, coaches, consultants, and authors. In Addition to live events, consulting, and corporate programs, Joe lead the Impact Entrepreneur group – a high-end mentorship program for professional speakers, coaches, and consultants. His new book "The Impact Awakening: How to go from having a calling to changing lives", focuses on how to master your message, communicate it powerfully, and scale it into an Impact Business. Impact Businesses can liberates you from slaving away building another person’s dream and instead gets you working on your own legacy. In this episode, Audrey, Lee and Joe discuss:· The Master Skill of Leadership· How to “up your game” of communication· How to evaluate and change your communication style “The ability to command a message that moves people’s souls that it causes them to do something differently in their life? I consider that the master skill of leadership." – Joe Williams Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Joe Williams FREE SHORT “5 Keys to Using Presentations in your Business”www.joewilliamsonline.com/secrets www.joewilliamsonline.comwww.twitter.com/joebwilliamswww.facebook.com/JoebWilliams www.facebook.com/joewilliamsspeaking www.linkedin.com/joebwilliams Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Theresa Rose is a Mindful Performance Specialist who works with and speaks to organizations and their people so they may show up more fully, connect more deeply, and deliver more powerfully at work, at home, and all day long. She is a business motivational speaker, content development coach, standup comedian, and award-winning author of Mindful Performance: How to Powerfully Impact Profitability, Productivity, and Purpose. In this episode, Audrey, Lee and Theresa discuss:· Why managers think not being mindful has nothing to do with their team’s performance · Tips on how being mindful can boost your personal life as well as professional· How to begin incorporating dozens of mindful techniques· Why you can’t have emotional intelligence without being mindful· Are you a “Spewer” vs. “Doer”? “Don’t worry about changing anybody else. Surrender Dorothy. It’s really about committing to yourself, if you look at your life, and you say I don’t like how it’s showing up? Whether it’s I don’t like how my business is showing up, I don’t like how my relationships are showing up, my health? Whatever it is." – Theresa Rose Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Theresa Rose http://www.theresarose.com/listenhttps://www.linkedin.com/in/theresarosepresents/https://www.facebook.com/TheresaRosePresents/https://twitter.com/theresarosehttp://www.theresarose.com/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Liz Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. They provide a clear path to authentic communication, developing trust, creating commitment, which leads to improved employee engagement for all ages. In this episode, Audrey, Lee, Liz and Mark discuss:· - What year the number of millennials in the workforce will equal 75% - it's sooner than you might think - Effectively communicating with different generations to boost profits - Why most people listen to respond—How to get them to LISTEN to understand - Identifying and leveraging what generations have to offer each other in the workplace “It’s like trying to play chess with chess pieces on all four sides. Then adding two or three different levels to that in order to play. So we believe that we can construct, through simple understanding of human psychology, ways that we can bring a change." – Mark Lund, M.D. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Liz Devine Hewson and Dr. Mark Lund twinlightsconsulting.comwww.linkedin.com/in/lizdevinehewsonwww.linkedin.com/in/marklundmd Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Chris Denny is the Attention To Detail Expert. He's a researcher, trainer, and author of Improve Attention To Detail: A straightforward system to develop attention to detail in yourself, employees, and across an organization.. He helps people and organizations develop everyday excellence in the work they do via his workshops and online training courses as well and you can find out more at attentiontodetail.com. In this episode, Audrey, Lee and Chris discuss: · The different components/breakdown of details and processes· How to address the gaps in detail failure for yourself and/or your team· How the lack of detail attention=a loss of ROI· How lack of details is a morale killer in organizations · How to tell if someone is high in executing perfectly on details before you hire them “The co-workers are on average low morale because mistakes are allowed in the system too often because the system, you always have those high performing workers who go “man, why can’t we do this right?”." – Chris Denny Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Chris Denny AttentionToDetail.com www.linkedin.com/in/atdetail https://www.facebook.com/atdetail Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Steve Sisler is an author, speaker, and a master behavioral analyst. He has consulted on “personality difference” with hundreds of .com companies in 18 countries. In this episode, Audrey, Lee and Steven discuss: · What motivates us that makes the brain feel good and lessens brain tension· The 27 different styles of motivation· Why we are driven by feelings · How managers can learn to identify the different motivational types on their team “We’ve come up with 27 different styles, soon to be 37 but 27 different styles and everybody is one of those types and when you are and you’re environment agrees with that, in other words if I’m a very creative person and I also get to display my creativity and create in my work then I’m feeling good. So this is always about how you’re feeling." – Steve Sisler Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Steve SislerLinkedIn: https://www.linkedin.com/in/stevensisler/Twitter: @stevesislerWebsite: http://www.behavioralresourcegroup.com Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel Learn more about your ad choices. Visit megaphone.fm/adchoices
KT Thomas is the founder of NewDay Solutions, a financial advisory firm in New Hampshire. She has been running a successful growth oriented firm for over 25 years. She is also the author of “The Hard Working Woman’s Guide to Money” and host of the weekly podcast “ KT’s Money Matters." KT is an avid triathlete and a stroke survivor, and believes that stress of career and money can be very bad for your health. In this episode, Audrey, Lee and KT discuss: · Why women are more in need of financial advising assistance and overall financial education · #1 and first mistake female leaders make when they come into wealth and money· How to evaluate financial packages when considering career progression and earnings “Establish your own credit, because statistics show that with longer lives and high divorce rates, you will probably need it at some point in your life." – KT Thomas Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with KT Thomaswww.ktsmoneymatters.comhttps://twitter.com/Kathlee66846387https://www.linkedin.com/in/kathleen-m-thomas-cima%C2%AE-cfp%C2%AE-clu%C2%AE-78b75323/https://www.facebook.com/KTSMONEYMatters/
https://www.facebook.com/KTSMONEYMatters/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Neen James - a leadership, female, keynote speaker - teaches companies how to increase profits by paying attention to what matters most. In this episode, Audrey, Lee and Neen discuss: · How Paying Attention drives profitability, productivity and accountability. · How to “Listen With Your Eyes” – What it is and why you should do it· Tips & Strategies for getting your team to pay better attention to your leadership SAMPLE BOOK CHAPTERS OF ATTENTION PAYS: https://s3.amazonaws.com/attentionpaysbooksamplechapters/Attention+Pays+Sample+Chapters.pdf COMPLETE BOOK OF FOLDING TIME: https://neenjames.com/wp-content/uploads/2018/02/Folding-Time-by-Neen-James.pdf "You’re in control. You can allow phones to go to voicemail and turn off push notifications. As leaders we role model this so if you’re constantly on your device, you’re setting the precedent." – Neen James Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Neen James Facebook https://www.facebook.com/NeenJamesCommunications Twitter https://twitter.com/neenjames LinkedIn https://www.linkedin.com/in/neenjames Blog http://neenjames.com/blog/ Neen on Instagram http://instagram.com/neenjames Neen on YouTube https://www.youtube.com/user/AussieNeen Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Scott McGohan is the CEO of McGohan Brabender, and works on vision casting, strategy alignment and leadership deployment. "You better define your core values before you go to work or someone will define them for you. We learn most often in life when we make gigantic mistakes and fortunately by the grace of God I had someone call me out on the carpet and tell me the truth." -- Scott McGohan Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. In This Episode: 5 points of core values to consider Making your company leadership match your core values How hypocrisy in company operations vs. core values alienates employees The definition of Self-Worth *Leadership driven by core values rather than profits/wealth Connect with Scott McGohan:Company Website: mcgohanbrabender.comLinkedIn: LinkedIn.com/in/scott-mcgohan-26b9797Email: psmcgohan@mcgohanbrabender.com Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Glenn Rudin is founder of Always Been Creative, a sales & marketing consulting firm specializing in focused messaging. "What makes your company unique might not exist today. You might have to sit down and break everything down to its basis and look here's what our competition is doing. We don't want to copy them." -- Glenn Rudin Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. In This Episode: How to develop your specific differentiators from competitors in your professional sector What is your "flamed-broiled"? How to develop a 30-second pitch on what you do and why you're different How to implement "what makes you stand out" to get team/company buy-in *Effective brainstorming session techniques to FIND your differentiators https://www.alwaysbeencreative.com/ https://www.facebook.com/alwaysbeencreative/ glenn@alwaysbeencreative.com Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Hawthorne-Castro, CEO and owner of Hawthorne Advertising. an award-winning technology-based advertising agency specializing in analytics and accountable brand campaigns.Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. In this episode, Audrey, Lee and Jessica discuss: How she rose from the mail room of a talent agency to the C-Suite The #1 mistake managers make regarding goal setting and planning Trends in advertising and marketing that are currently hot Advice to young professional women aspiring to be in the C-Suite *Why taking initiative can unlock the keys to career success "In any business but especially our business in advertising your company is your employee. we're moving towards data and analytics and automation but still it's people behind all those program that are doing it and employees and culture are the most important thing to any company." — Jessica Hawthorne-Castro https://www.hawthornedirect.com/ https://twitter.com/hawthornecastro https://www.linkedin.com/in/jessicahawthornecastro/ Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michelle Tillis Lederman is named by Forbes as one of the 25 Professional Networking Experts to Watch and author of "The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact." In this episode, Audrey, Lee and Michelle discuss: -How to be a relationship-driven leader -The 7 Mindsets to Grow Your Influence and Impact -Difference between connecting and networking -How to build strong work relationships and what's the ROI -Creating a connector culture that spreads to your entire team "When you have engagement, over 90% of people will try their hardest at work which leads to higher productivity and over 200% higher bottom line.." — Michelle Tillis Lederman Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Michelle: MichelleTillisLederman.com www.twitter.com/mtlederman Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeffrey Hayzlett is Chairman & CEO of the C-Suite Network and best-selling author of "The Hero Factor: How Great Leaders Transform Organizations and Create Winning Cultures." In this episode, you'll learn: The definition of The Hero Factor and Hero Leadership philosophy Why you should consider this different model of leadership Benefits of being a Hero leader Stories of companies that did not follow this model "It’s not profit over people that will make your business successful―it’s when you combine people and profits that you become A HERO LEADER." — Jeffrey Hayzlett Join hosts Audrey Strong and C. Lee Smith as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeffrey Hayzlett: Website: https://c-suitenetwork.com/ Twitter: @JeffreyHayzlett LinkedIn: https://www.linkedin.com/in/hayzlett/ Facebook: https://www.facebook.com/JeffreyHayzlett/ Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Audrey, Lee and Jessica discuss:What generation Z is looking for and how that differs from millennials.What level of transparency in a business should be shown.How to get the new generation to stay in their company instead of job hopping.What managers struggle with now days. Key Takeaways:The new generation wants constant feedback and transparency.Hire employees that have a good culture, because that's hard to teach.Each person has their own struggles.You have to have emotional balance and be able to help others with their emotional balance to be high up in a company. "The biggest challenge that managers have today, is the higher expectations. " - Jessica Ogilvie Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jessica Ogilvie: Twitter: @jesslogilvieWebsite: https://www.linkedin.com/in/jessicaogilvie/Email: jessica.ogilvie@marquette.eduLinkedIn: https://www.linkedin.com/in/jessicaogilvie/ Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Diane Hamilton is a nationally syndicated radio show host. She writes and speaks on curiosity, business, leadership, emotional intelligence, personality assessment, career, and education. She is the creator of the Curiosity Code Index (CCI). She is the author of multiple books including It’s Not Your It’s Your Personality, and her forthcoming book is titled, Cracking the Curiosity Code: The Key to Unlocking Human Potential. In this episode, Audrey, Lee and Diane discuss: · How curiosity and lack of it is holding your career advancement back Why we lose curiosity as we age Curiosity Code Index The four things that hold us back from being more curious. "I was very interested in what kept people from being curious. I really found four factors impacted curiosity which were Fear, Assumption, Technology and Environment." -- Dr. Diane Hamilton Get your Curiosity Code Index here: http://curiositycode.com/diagnostic/ Connect with Dr. Diane Hamilton http://drdianehamilton.com and http://curiositycode.com https://www.linkedin.com/in/drdianehamilton/ https://www.facebook.com/drdianehamilton/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Accountability: How do you get it from your people and how can you actually transfer the responsibility for it onto your teams and make them WANT to give it to you? Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. As a highly sought-after conference headliner, Cy Wakeman holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers. She’s a regular contributor on Forbes.com, Success.com, The Huffington Post, and Arianna Huffington’s Thrive Global. In this episode, Audrey, Lee and Cy discuss: · At what point managers are too far down the road of lack of accountability in troubled work relationships· How to “flip” the conversation narrative to get accountability buy-in· Definition of accountability by “high accountable” professionals surveyed· How to make it a built-in expectation of the job for your team members · If someone isn’t bought in, how to you hold them accountable? "To show up to work is to buy-in. High accountables say that it didn’t start or end with ownership. It started with commitment, a mindset." – Cy Wakeman Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Cy Wakemanhttps://www.facebook.com/CyWakeman http://www.realitybasedleadership.com
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https://twitter.com/cywakeman Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jason Treu is an executive coach who helps executives, managers, and employees to maximize their leadership and management potential. He provides coaching, workshops, and speaking services. He spent 15+ years working in marketing leadership positions in Silicon Valley working with influential leaders such as Steve Jobs (Apple & Pixar), Reed Hastings (CEO at Netflix), Mark Cuban, Mark Hurd (CEO at HP). In this episode, Audrey, Lee and Jason discuss: · Definition of Social Wealth· Vulnerability is the lever to build trust superfast among team members· The keys to making your business networking much more effective · What kind of questions to ask to make your team bond into a high-performance team "People who have a close friend at work are 7x more productive. Strip out the friends, it’s really about getting to know the people around you at a much deeper level, not surface level." – Jason Treu Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jason Treuhttps://jasontreu.com/
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Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Evan Hackel is the CEO of Tortal Training and Ingage Consulting, Author and Speaker. Evan also has a podcast on C-Suite Radio, Training Unleashed and the creator of the Ingaged Leadership concept and brand, is a thought leader in the fields of leadership and success. He has published the book “Ingaging Leadership”. In this episode, Audrey, Lee and Evan discuss: · Definition of Ingagement vs. Engagement· How ownership buy-in employees act differently · Taking the next step to survey employees and draw in everyone to find solutions· Creating better information flow throughout complex organizations to gain buy-in "People that are Ingaged you’re going to find turnover to be much lower, find recruiting for you, you’re going to find them selling for you." – Evan Hackel Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Evan Hackel Website: Evanhackelspeaks.com Twitter: https://twitter.com/ehackel LinkedIn: https://www.linkedin.com/in/evanhackel/ Facebook: https://www.facebook.com/TortalTraining Facebook Company Page: https://www.facebook.com/evan.hackel
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jason Forrest, founder and CEO at FPG (Forrest Performance Group), is a leading authority in culture change programs and an expert at creating high-performance, high-profit, and "Best Place to Work" cultures. The winner of five international Stevie Awards for his training programs, Jason is also an award-winning author of six books, including "Why Training Fails" and "Leadership Sales Coaching" In this episode, Audrey, Lee and Jason discuss: · Why 70% of training in U.S. businesses fails· How managers can change team behaviors to embrace and retain training· How “Performance equals knowledge minus leashes” "In-depth coaching is a time-saver and a profit-driver, not a time-sink." – Jason Forrest Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jason Forresthttps://fpg.com/https://twitter.com/@jforrestspeakerhttps://www.linkedin.com/in/jasonforrest/ https://www.facebook.com/jasonsforrest?ref=br_rs Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Doug Fletcher is the co-author of a new book titled, How Clients Buy: A Practical Guide to Business Development. Doug will be sharing with us today insights into winning client business based upon his 25 years of practical experience, and the research he has conducted over the past 4 years. From 1999 to 2014, Doug was co-founder and CEO of North Star Consulting Group, a technology-enabled consulting firm specializing in employee and client feedback web survey projects. Doug led the growth of his firm from a startup into a global provider serving Fortune 500 companies in North America, Europe, Asia and Latin America. Doug successfully sold North Star in 2014 in a private equity transaction and began the next phase of his career as a business educator. Doug currently splits his time between teaching others the craft of business development in professional services and serving as a professor of business strategy at Montana State University’s College of Business. In this episode, Audrey, Lee and Doug discuss: · Managing professional services, a specialized area of business development· The special challenges of service business models· Insights into client purchase patterns and triggers· Why managers can’t just rely on sales teams to sell professional services "In many ways it’s different than buying a product. Why is it that we can buy a home or another large purchase, spend $500,000 on a house after one hour of walk through and yet if you were looking to design a home you might agonize for months over choosing just the right architect to work with?" – Doug Fletcher Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Doug Fletcher Website: www.fletcherandcompany.net LinkedIn: www.linkedin.com/in/dougfletcher Book: https://www.amazon.com/gp/product/111943470X/ref=dbs_a_def_rwt_bibl_vppi_i0 Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Brian Robinson is a sales and marketing expert, best-selling author, and coach. He has worked for some of the best-known companies in the world, including Coca-Cola USA and Johnson & Johnson. Upon leaving his corporate career, he helped launch a successful startup where he was the first person in the history of the industry to sell more than one million dollars in business in twelve months—entirely by phone. He has over two-decades of in-the-trenches, battle-tested, face-to-face and phone-presentation experience that can benefit virtually anyone, from Fortune 500 companies to entrepreneurial ventures. Brian is the author of the Amazon #1 Best-Seller, THE SELLING FORMULA: 5 Steps for Instant Sales Improvement. In this episode, Audrey, Lee and Brian discuss: · Top 10 Power Phrases all managers need to know to motivate internal teams and external clients to action· His management strategy that resulted in selling one million dollars in business in 12 months· Why these phrases create greater buy-in · How to craft great questions to elicit more informed, positive responses "Ask them if you could provide some way for them to move to that next level. If you can offer them some proven tactics and techniques to get them to a higher level of production or improve relationship management etc. would they be open to discussing that? It’s a come alongside of them approach as opposed to a top down approach." – Brian Robinson Free Download for your listeners - first 3 chapters of THE SELLING FORMULA audio book: www.BrianRobinsonBook.com Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brian Robinson· Book Website: www.TheSellingFormula.com · LinkedIn: https://www.linkedin.com/in/brianwrobinson/· Website: https://www.brianrobinson.me/ · Email: Info@BrianRobinson.me Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Edward Tenner began his career as a Ph.D. in history, became science editor and then an executive editor at Princeton University Press where he published a list from bird field guides to Richard Feynman's QED, and since 1991 has been an independent writer and speaker. His books include Why Things Bite Back: Technology and the Revenge of Unintended Consequences, Our Own Devices: HowTechnology Remakes Humanity, and most recently The Efficiency Paradox: What Big Data Can't Do. In this episode, Audrey, Lee and Edward discuss: · Definition of the efficiency paradox and why becoming more efficient can have unintended consequences· Campbell’s Law: How measuring new efficiencies may make your staff change behavior to meet new incentives· How Big Data affects you and your business and can cause “Competitor Neglect.”· False Positives "Pursuing too much efficiency in the short term can make us less efficient in the long term. And by that I mean we need the right dose of inefficiency in order to create future efficiencies." – Edward Tenner Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Edward Tenner Website: http://edwardtenner.com/ Twitter: https://twitter.com/edward_tenner LinkedIn: https://www.linkedin.com/in/edward-tenner-b633b24/ Facebook: https://www.facebook.com/edtenner Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Deborah Thomas-Nininger is the founder of DTN Productions International, a company that provides professional development training on all areas of international and domestic protocol specializing in "Reputation Management” and communication effectiveness. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction. In this episode, Audrey, Lee and Deborah discuss: · The definition of gravitas for leaders as one of the 4 pillars of character· What managers need to do to become defined as “serious leaders” in their organization· Why taking the time to up your effort at etiquette/manners will pay off with stakeholders· Importance of email responses, tone of voice, body language etc. in the workplace "You should never be surprised by something that someone has said about you if you are well managing your reputation." – Deborah Thomas-Nininger Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Deborah Thomas-Nininger Website: https://www.dtn-productions.com/Twitter:https://twitter.com/dtnetiquetteLinkedIn: https://www.linkedin.com/in/deborahthomasnininger/ Facebook: https://www.facebook.com/dtnetiquette/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tabitha Laser is an accomplished professional with an extensive background in organizational culture in companies such as BP, 3M, and CH2Mis and others. She's a speaker, author, and someone born without a "mute" button. Her upcoming book, Organization Culture Killers, addresses how to build a path that tomorrow’s leaders can follow in order to avoid the mistakes of their predecessors. In this episode, Audrey, Lee and Tabitha discuss: · How to build a path tomorrow’s leaders can use to avoid mistakes of predecessors· How managers should analyze what happened prior to taking over· Gap Assessments vs. Situational Audits "A lot of times it’s because we do fail to learn from each other and we’re not very good at leading really, especially in the U.S. We’re great at managing. Leading is inspiring and providing people with the tools to succeed so as new leaders come on and they want to change everything, it’s because they hear the bad. They don’t take a thoughtful approach to fixing it." – Tabitha Laser Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tabitha Laser Website: https://www.talaser.com/Twitter: @tabithaalaserLinkedIn: https://www.linkedin.com/in/talaser/ Facebook: https://www.facebook.com/TALaserConsulting/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
James Rores is a sales performance expert, CEO of Floriss Group, author of the Collecting WINS Sales Methodology, and Founder of the Growth Multiplier Movement. He's an expert on the servant leader approach to sales and how implementing it can grow and sustain sales growth. In this episode, Audrey, Lee and James discuss: · The definition of Servant Leadership · Show up and be in service while leading people we are with· How serving shared goals and leading a buyer can boost your business· Growth Multiplier Movement & how to implement it "Servant Leader. Most of us are either a servant or a leader we either show up one of two ways. A common refrain in business is there is no “I” in team, Growth Multiplier speaks to the fact that when we build relationships based on servant leadership we really are building teams at their core by virtue of having people involved in a shared goal." – James Rores Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with James Rores Website: www.florissgroup.comTwitter:@JamesRores1, @florissgroupllcLinkedIn: https://www.linkedin.com/in/jamesrores/ Facebook: https://www.facebook.com/florissgroup/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Lee Caraheris the best-selling author of two books about how to create positive, sustainable business cultures - titled The Boomerang Principle--Inspire Lifetime Loyalty from Your Employeesand Millennials & Management: The Essential Guide to Making it Work at Work. She's also the CEO of Double Forte, a national PR/Communications agency headquartered in San Francisco and New York. She believes that leadership is communication and that everything you do -- as a person, a manager, a brand - speaks for you. And she's on a mission to help people and companies lead through communication. In this episode, Audrey, Lee (our co-host) and Lee (our guest expert) discuss: · How your career can suffer from poor communication· What % of companies undercommunicate· Creating value in your communications· Managing to hold teams accountable for information they receive· Managing how you talk to millennial workers "It is impossible to overcommunicate. One and done is never enough." – Lee Caraher Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Lee Caraher Website: www.leecaraher.comwww.double-forte.com LinkedIn: https://www.linkedin.com/in/leecaraher/ Facebook: https://www.facebook.com/LeeCaraher1/ Instagram: https://www.instagram.com/leecaraher/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Meg Manke, COO of Rose Group International and co-author of iX Leadership: Create High Five Cultures and Guide Transformation. Corporate success is hampered by the failure to create an Internal Experience (iX) that keeps the best people. In this episode, Audrey, Lee and Meg discuss: · IX Leadership: Internal Experience transformations· How internal culture can equal leadership failure· The axis to assess culture types & work preferences· Implementing clarity and accountability with the “Mad Hatter” Principle "Some industries are actually structured more with specific culture types, manufacturing for examples has a lot of stabilizers." – Meg Manke Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Meg Manke Websites: www.ixleadership.com; www.rosegroupintl.comTwitter:https://twitter.com/@meg_mankeLinkedIn: https://www.linkedin.com/in/megmanke/ Facebook: https://www.facebook.com/meg.manke Book: https://www.amazon.com/iX-Leadership-High-Five-Cultures-Transformation/dp/1726230236/ Personality Quiz: https://www.riddle.com/showcase/177977/personality Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Anthony Iannarino is an international speaker, bestselling author, sales leader, and entrepreneur. Author of “Eat Their Lunch--Winning Customers Away From Your Competition,” "The Lost Art of Closing," and "The Only Sales Guide You'll Ever Need." He blogs regularly at thesalesblog.com and hosts his own podcast called In the Arena. In this episode, Audrey, Lee and Anthony discuss: · Managing to win new business away from competitors· 4 Levels of Value Creation· How discovery with team members can help them find new routes to closing sales· Managing teams who love changing it up to create more accountability and driving strategic outcomes "You can’t allow yourself to have systemic failures that go on for long periods of time without being addressed. You have to show up as a partner. " – Anthony Iannarino Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Anthony Iannarino Website: https://thesalesblog.com/ Twitter:@iannarinoLinkedIn: https://www.linkedin.com/in/iannarino/ Facebook: https://www.facebook.com/thesalesblog/Podcast: https://thesalesblog.com/category/in_the_arena_podcast/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tina Greenbaum is a High-Performance Specialist, holistic psychotherapist, author, speaker and workshop leader. She is the creator of the program Mastery Under Pressure, an executive coaching program that teaches Olympic-level mindset skills for peak performance in high-stakes and high-stress environments. She is also part of the C-Suite Network as a network advisor. In this episode, Audrey, Lee and Tina discuss: · How to be aware of stress points in the moment without judgement· Become a calmer manager to boost team performance· Questions to ask about goal setting vs. stress levels· Dealing with fear and negative self-talk "Okay so where am I feeling out of control? That’s my first line of defense so that’s my first question and second question I ask is where is this stress coming from? Am I putting it on myself? Or is it coming from the outside, from somewhere else, my manager, my boss….someone who is expecting things of me?" – Tina Greenbaum Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tina Greenbaum: Website: www.tinagreenbaum.comTwitter:@tinagreenbaumLinkedIn: https://www.linkedin.com/in/tinagreenbaum/ Facebook: https://www.facebook.com/tina.greenbaumMastery Under Pressure website and quiz: http://masteryunderpressure.net/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Scott Dikkers is the #1 New York Times bestselling author of "How To Write Funny" who founded theonion.com and The AV Club. He's also been named to TIME magazine's Top 50 "Cyber Elites" alongside Steve Jobs, Bill Gates and George Lucas. In this episode, Audrey, Lee and Scott discuss: · How workplace humor can be a danger area· The 11 different kinds of jokes and literary devices · Consider difference between creatives and non-creatives spheres in the workplace· How to inspire your team to big time engagement and loyalty "How do you know what’s going to be offensive to them? It IS a minefield." – Scott Dikkers Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect with Scott Dikkers: Instagram: @itsscottdikkers Facebook: https://www.facebook.com/itsscottdikkers/Twitter: @scottdikkersWebsites: scottdikkers.com howtowritefunny.com Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ · LinkedIn: C. Lee Smith Learn more about your ad choices. Visit megaphone.fm/adchoices
Gerhard Gschwandtner is founder and publisher of Selling Power magazine, he owns the Sales 3.0 conference and he is the creator of the Peak Performance Mindset training program. In this episode, Audrey, Lee and Gerhard discuss: How he got meetings with Malcom Forbes and Donald TrumpWhat's the #1 problem/mistake managers and leaders makeThe Top 2 things you need to be successful in sales and negotiations3 Levels of Sales Mindset you MUST have to reach your A-Game "What talent do we need in order to become a world class company? I think that customers have something all in common, they hate to buy. They don’t like to buy and make the wrong decision, so we really need to look at four sets of skills. Are they good with transactions? Relationships? Creating value? Trusted Advisor?" – Gerhard Gschwandtner Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Gerhard Gschwandtner: · Twitter: https://twitter.com/Gerhard20· Facebook: https://www.facebook.com/Selling-Power-188651577817129/· Website: Www.sellingpower.com· YouTube: Gerhard Gschwandtner· LinkedIn: https://www.linkedin.com/in/gerhard20/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Christina Unrein is Founder of Possibility Lab and she is a Clarity & Happiness Coach for Achievement-Driven Leaders, Business Owners & Teams creating personal and business solutions that focus on mindset, happiness, and resiliency. In this episode, Audrey, Lee and Christina discuss: · The definition of happiness· What warning signs mean an employee will never be happy in your organization· Specific steps to change your mindset to be more fulfilled in work "I focus on what I can control. So many people focus outside themselves and they’re ticked off about everything else. And I look at “What can I control?” How can I make what’s happening serve me?" – Christina Unrein Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Christina Unrein: Facebook: PossibilityLabLinkedIn: www.linkedin.com/in/christinaunreinWebsite: www.possibility-lab.comTwitter: https://twitter.com/possibility_lab Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
52 Manage Smarter through Crisis/Turnarounds For more than 25 years, the last 15 with his own firm Broadway Advisors, Tom Paccioretti has been a turnaround consultant and crisis manager helping financially troubled companies and their stakeholders. His more than fifty clients included Barneys New York, CalFruit Eagle, Trend Technologies, Z Gallerie and EZ Lube. He recently started a new career as the professor of entrepreneurship at Santa Monica College. In this episode, Audrey, Lee and Tom discuss: · Managing up and down in crisis and turnaround situations· Managing cash conversion cycles during crisis/turnaround scenarios· Making senior leadership walk the customer experience for turnaround discovery "When I look at the top management aspect of it, that this stress levels is going on, number one, go back and talk to your customers. Why are you still our customers? Why are you still here? Why are you not buying? " – Thomas Paccioretti Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Thomas Paccioretti: · Twitter: @tpacciorettiSMC· LinkedIn: https://www.linkedin.com/in/tpaccioretti/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Joey Faucette is the author of two #1 best-sellers, Faith Positive in a Negative World (with Mike Van Vranken) and Work Positive in a Negative World (Entrepreneur Press). He has written seven books and contributed to numerous others. He is the founder of Listen to Life, Too, a coaching company that develops leaders, engages employees, and transforms culture. In this episode, Audrey, Lee and Joey discuss: · Why positivity creates better productivity · Creating an environment where as you age, you can crave lifelong learning· How changing work environments can lock workers into engagement and dream pursuit and fulfillment of goals· Ideas for better worker appreciation/gratitude programs "So if you're waiting for the perfect time to start your business, get a promotion to do whatever it is that is your inner dream that you're called to do, it's not going to happen. You got it. Today's the day to start and you figure it out as you go along. And so it's a matter of perseverance and endurance. " – Dr. Joey Faucette Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Joey Faucette: · Twitter: @DrJoey· LinkedIn: https://www.linkedin.com/in/dr-joey-faucette-7850a5b/· Website: https://getpositive.today Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeffrey Gitomer: Attitude is Everything!
Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition. It has many new tips to help you find, build and keep a winning attitude. Jeffrey has also authored the NYT best sellers The Sales Bible, The Little Red Book of Selling and The Little Black Book of Connections. All of his books have been number one best sellers on Amazon.com and Jeffrey’s books have sold millions of copies worldwide. As a world-renowned expert and consultant on professional development, Jeffrey was elected by his peers to the National Speaker Association’s Speaker Hall of Fame in 2008. His clients include Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others. In this episode, Audrey, Lee, and Jeffrey discuss: Why attitude is critical to management and leadership Your attitude is viral Changing your attitude by changing what you think about Countering negative attitudes How do you wake up happy? Key Takeaways: Get rid of the news. It is same crap everyday with different names Stop watching violent things You don't always have to say "yes" but just have a yes attitude Investing in yourself is the best investment you can make "Get rid of the things you can't affect." - Jeffrey Gitomer "A dead battery can't jump start a dead battery." - Keith Harrell Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jeffrey Gitomer: Email: jeffrey@gitomer.com Twitter: @gitomer Facebook: Jeffrey Gitomer LinkedIn: Jeffrey Gitomer Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael Houlihan is the co-founder of Barefoot Wine, now, the world’s largest wine brand. He, along with Bonnie Harvey, are consultants, international Keynote Speakers and the New York Times Bestselling authors of The Barefoot Spirit, How hardship Hustle and Heart Built America’s #1 Wine Brand and The Entrepreneurial Culture, 23 Ways to Engage and Empower Your People. In this episode, Audrey, Lee and Michael discuss: · The definition of The Money Map· How to get employees to understand where their salaries come from· How to identify and hire a “hustle” mentality · Hiring tips/exercises for rooting out good employees to represent your organization· The unique concept of a Two-Division Company (Sales and Sales Support) “Then we had to pay our bills and with what was left, we used that to pay the salaries. All of the sudden they went, wow. It was clear. There was no question how the money got to them and they could also see their job in the context of the map. “- Michael Houlihan Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Bonus Content: · The Money Map [PDF] · Org Chart for the Two-Division Company [PDF] Connect with Michael Houlihan: · Website: https://thebarefootspirit.com/ · LinkedIn: https://www.linkedin.com/in/mhoulihan/ Connect with the hosts of Manage Smarter:· Website: ManageSmarter.com· Twitter: @ManageSmartPod· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel:· Website: http://salesfuel.com/· Twitter: @SalesFuel· Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
A self-proclaimed CEO and Janitor, Drew Rhodes became the cofounder of Aletheia Digital with his two partners in April of 2017. Prior to joining Aletheia Digital, Mr. Rhodes worked at Sagamore Hill Broadcasting as its Regional Director where he successfully directed the station group including two start up television stations in Lake Charles, LA and Watertown, NY. In this episode, Audrey, Lee and Drew discuss: · Ways to get higher engagement among managers and your team within the startup environment· Managing startups to coach up a flat hierarchy· Managing for a lean and mean work environment "If you walk into a mature company, it already has its culture, its ways, it's everything else. You're going to be definitely conforming to it if you want to stay around. And the startup, you're helping to build the culture and you're not exactly conforming. Everybody's learning to conform to each other." – Drew Rhodes Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Drew Rhodes: · Twitter: @digitalgolddoc· Facebook: https://www.facebook.com/AletheiaPres/· Website: www.aletheiadigital.com· LinkedIn: https://www.linkedin.com/in/drew-rhodes-b3209714/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
48 Suicide, Domestic Violence, Mental Health & Managers Kristie Knights is a Psychotherapist in Private Practice and a Keynote Speaker in Suicide Prevention and Awareness. She provides assessment, education, and strategies to C-Level organizations, including C-Suite Executives in Psychological Health and Safety Management. Kristie is also the CEO of the iRise Leadership Institute and author of the book "Unsung Heroes: Deconstructing Suicide Through Stories of Triumph." In this episode, Audrey, Lee and Kristie discuss: · The huge jump in C-Suite suicide rates since 2010Domestic violence, PTSD and other strugglesSigns to look for to recognize a colleague is in distress· Programs your company should have to react to an employee in crisis· How to approach and talk to a colleague you think may be in crisis “You know, there is an expectation with C-Suite in particular that they will be strong, they will be the rock of the company, and so often they are spending more time caring for others that they neglect to care for themselves.” – Kristie Knights The National Suicide Hotline phone number is 1-800-273-8255 Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kristie Knights: · Twitter: https://twitter.com/KristieKnightsK· Website: www.kristieknights.com· Email: sb22@cornell.edu· Facebook: https://www.facebook.com/Kristieknights/· LinkedIn: https://www.linkedin.com/in/kristieknights/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Mark Eaton is a 7'4" NBA All-Star, motivational speaker, entrepreneur, and author. He is passionate about sharing his teamwork message and has spoken to many world-class organizations. His book, The Four Commitments of a Winning Team, is a blend between his intriguing personal story and his principles for teambuilding. Even if you don’t follow professional basketball, we're certain you will enjoy it. In this episode, Audrey, Lee and Mark discuss: · What Wilt Chamberlin told him in five minutes that changed everythingWhat a winning team looks likeWhy teamwork is misunderstoodHow to build the trust and loyalty The secret to establishing an inspiring, energizing and harmonious work environment "The book is a compilation of these four commitments and they’re things you can use as a manager and CEO to understand what teamwork is like from the inside out, really working from inside out and being there for your teammates." – Mark Eaton Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Mark Eaton: · Twitter: @MarkEaton7ft4 · Facebook: https://www.facebook.com/mark7ft4/?ref=aymt_homepage_panel · Website: www.7ft4.com · Book: https://7ft4.com/book/ · · YouTube: https://www.youtube.com/channel/UCV4ahFp6Abw0F0MpvxjfTCg?view_as=subscriber · LinkedIn: https://www.linkedin.com/in/markeaton7ft4/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith
Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
46 Employees: Manipulate Them to Build Business? Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services. In this episode, Audrey, Lee and Brian discuss: · No one wants to believe they’re an ineffective leader· People manipulation with good intent · Manage the weaknesses and focus on the strengths· How Fast & Flexible is a game changer in managing· What is an “Imperfect Action”? "As a manager, your role is to help manipulate people that you know is going to benefit them the best." – Brian Parsley Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brian Parsley: · Twitter: @brianparsley· Facebook: https://www.facebook.com/brianparsleyspeaker/· Website: www.brianparsley.com· LinkedIn: https://www.linkedin.com/in/brian-parsley-a9383b4/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tony Chatman is president of Chatman Enterprises and author of the book, The Force Multiplier is a touchstone to inspire leaders to transform people (and their personalities!) into a high-performing team that gets the job done. He is a Keynote Speaker, Corporate Relationship Expert, Certified Speaking Professional, Author & C-Suite Network Advisor. In this episode, Audrey, Lee and Tony discuss: ·Unconscious Bias in Management Why there have to be winners and losers on teams Customizing management to better results "So the people who are more difficult, it takes more work, but the vast majority of those people, I can still make them a winner and get more out of them than they would have before. If I take the effort of really learning individually what I need to do to meet their needs." – Tony Chatman Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tony Chatman: Website: www.tonychatman.comLinkedIn: https://www.linkedin.com/in/tony-chatman-6064054 Facebook: https://www.facebook.com/tony.chatman.92Facebook Fan Page: www.facebook.com/tonyblueprint Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Tern Consulting’s Principal and Founder, Melanie Bladow, is a global expert in connecting people, business and technology. She believes that business strategy and people skills will differentiate the technology leaders of the future and she is ready to show you how. In this episode, Melanie joins us from Alaska to discuss: · Why asking “Why?” is the best place to start on what tech will most benefit you· The “Three Drivers” to consider when changing tech you’re using· How to “Hack Organizational Politics” to implement effective tech "It's really often that people are not really thinking and prioritizing about where their technology investment will actually recoup the most value for them as a business." – Melanie Bladow Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Melanie Bladow: · Website: www.melaniebladow.com· LinkedIn: https://www.linkedin.com/in/melaniebladow/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Will Pemble is founder and CEO of Goal Boss, an innovative executive coaching certification and leadership consulting firm. Pemble transforms managers into leaders and groups into teams by providing the tools, strategies and techniques to accelerate growth, improve operations and create enduring changes for clients. He previously built and sold Web.com, one of the largest web hosts on earth, and has been building and growing businesses of all shapes and sizes for over 25 years. In this episode, Audrey, Lee and Will discuss: · Why most managers fail goal setting for employees · Analyzing team performance in sections and custom goal setting for each group· Revising expectations for goal reaching· What to say in interviewing job candidates to set goal setting expectations "I'm not sandbagging and I'm also not setting goals that are unrealistic. I'm not saying things in the meeting just so that we have a good meeting and that has happened." – Will Pemble Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Will Pemble: · Twitter: @willpemble · Facebook: https://www.facebook.com/willpemble· Website: http://www.goalboss.com , http://www.coasterdad.com/· YouTube: https://www.youtube.com/channel/UC9F1oi-iiMDuruSxeAHJQGg· LinkedIn: http://www.linkedin.com/in/willpemble Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ https://www.goalboss.com/one-page-plan-can-change-culture/goal-boss-one-page-plan/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Lea Woodford is the Chief Executive Officer and founder of SmartFem.com and SmartFem TV. SmartFem was created as a result of her many years as a Publicist, columnist as well as a Radio & TV Personality. She has extensive experience as a business consultant and entrepreneur but decided the only way she could make a difference for women was to create her own magazine that bridges the online community with the local community. Her passion is connecting people. In this episode, Audrey, Lee and Lea discuss: · How to provide value via cold call outreach on social media - vital for recruiting new talent · How to use social media to shortcut prospecting· How smart technology is the pathway to further warm leads "You have to boost. You want to go where the food is. Right now we're focusing on Facebook groups and the reason I liked the group building your own platform,. First of all, we do conferences but the second thing is Facebook can monetize it and if Facebook can monetize it, your people are going to see it." – Lea Woodford Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Lea Woodford: · Twitter: @smartfemmagazin· Facebook: https://www.facebook.com/groups/1977827952462854/· Website: https://www.smartfem.com/· LinkedIn: https://www.linkedin.com/in/leahaben/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Dayne Shuda is the owner of Ghost Blog Writers and a remote employee expert. His company provides blog writers and currently has a network of 60 freelance writers in the United States and several also in Canada, UK and Australia. In this episode, Audrey, Lee and Dayne discuss: · How to test prospective employees to see if they’re equipped for remote work· Methods to keep communication tone understandable and workflow cohesive· Red flags that a remote employee is tanking "I don't think it'll ever be the same as a culture and an office, but there's little things we try to do to make everyone feel part of something" – Dayne Shuda Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace.
Connect with Dayne Shuda: · Twitter: @dayneshuda · Website: https://ghostblogwriters.com/· LinkedIn: https://www.linkedin.com/in/dayneshuda/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Wally Hauck, PhD., CSP helps leaders to STOP managing people and START creating an environment of Self-Management. Self-Management unleashes the genius of every employee and leads to higher engagement. He is the author of the books "Stop the Leadership Malpractice: How to Replace the Typical Performance Appraisal" and "The Art of Leadership: 3 Principles for Predictable Performance Improvement." In this episode, Audrey, Lee and Wally discuss: · Why performance appraisals=leadership malpractice · Shifting performance appraisals to quality interactions · How managers can short-circuit bullies · The “White Flag” method "You are allowing the bully to continue. Why? Because he's getting results somewhere else? Here's how I see the negative, unintended consequences of the bully---because they're invisible." – Wally Hauck Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect with Wally Hauck: · Twitter: @wallyhauck· Facebook: https://www.facebook.com/OptimumLeadership/· Website: http://www.wallyhauck.com/· Book: http://www.wallyhauck.com/books/· LinkedIn: https://www.linkedin.com/in/wally-hauck-phd-csp-21749a7/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Michelle Villalobos is a personal Brand Strategist, Professional Speaker and Corporate Trainer, Founder of The Women's Success Summit and Mivista Consulting. She’s the host of “Awaken Your Inner Superstar” podcast on the C-Suite Radio Network and helps professionals develop theirbusiness and communications skills to increase opportunities, leads and promotions. In this episode, Audrey, Lee and Michelle discuss: · How to cultivate influence and generate more income· Definition of an “Aha!” moment· Streamlining your journey to pinpoint career goals and achievements· Aligning your business with your personal brand “The core first pieces like who are you really? What do you love to do? What are you great at? What is your magic? And then how can we create a business that aligns with that to achieve the outcomes that you want?” – Michelle Villalobos Join hosts Audrey Strong and C. Lee Smith every week as they dive into managers, leadership, business, sales, company culture, talent retention, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Connect withMichelle Villalobos: · Facebook: https://www.facebook.com/superstarspeaker/· Twitter: @mivi· Website: www.SuperstarActivator.com· Podcast: https://c-suitenetwork.com/radio/shows/awaken-inner-superstar-michelle-villalobos/· YouTube: https://www.youtube.com/user/michelleevillalobos· LinkedIn: https://www.linkedin.com/in/michellevillalobos/
Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Deb Westphal is CEO of Toffler Associates, a dynamic and future-focused strategic consulting and advisory firm that helps organizations build resilience and sustain growth in a complex global landscape. She’s a Futurist and Executive Advisor. In this episode, Audrey, Lee and Deb discuss: · The difference between a traditional organization and a “Human-centric” organization· How a culture that puts people first can counter the future wave of artificial intelligence· The five shifts managers need to know that control how people work together· How to hire managers who are early tech adopters and can work well with machines “The evolution will advance in such a way that we will start to think of these machines and it's really teammates versus technology applications.” – Deb Westphal Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Deb Westphal: · Twitter: @westphaldeb· Website: https://www.tofflerassociates.com/· LinkedIn: https://www.linkedin.com/in/deborah-westphal-5b223211/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Kathy Gruver, PhD is the twelve-time award-winning author of seven books including, Conquer Your Stress, Workplace Wellness, Conquer your Stress at Work, andJourney of Healing. She has studied mind/body medicine at the famed Benson-Henry Institute for Mind-Body Medicine at Harvard and is a TEDx speaker as well. She’s also created stress reduction programs for the U.S. military. In this episode, Audrey, Lee and Kathy discuss: · How to change your mindset regarding stress and reframe stressorsPractical exercises you can use at work to reduce stressHow “Centering Time” can get your entire team present and engaged in meetingsUsing visualizations and affirmations to prepare for big career momentsHer work fighting human trafficking via massage parlors worldwide “Inhale “I am”, exhale “at peace.” – Kathy Gruver Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Kathy Gruver: Twitter: @klgruver Website: KathyGruver.com Facebook: https://www.facebook.com/DrKathyGruver4health/ Book: http://kathygruver.com/store.html YouTube: https://www.youtube.com/channel/UCzfbebKIzbpuhj04yTE7RPA LinkedIn: https://www.linkedin.com/in/kathygruver/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Donald Lee Sheppard is a highly sought-after speaker and the author of “THE DIVIDENDS OF DECENCY: How Values-Based Leadership Will Help Business Flourish in Trump’s America” and Principal at SHEPPARD. He coaches corporate leaders and students on the importance of values-based leadership, employing “Win-Win-Win” models of business and is an expert in ethics and integrity. In this episode, Audrey, Lee and Don discuss: The definition of “Leadership Malpractice.”How to breathe life into your existing “Code of Ethics” for daily execution. How college athletic organizations stray from ethics and integrity.· How to recognize good ethics and integrity in job candidates. “It really is about “Does the end justify the means?” You can have all the code of ethics written down in endless places and on posters but who are you dealing with? Who are the leaders of the organization? What is it that they think is OK?” – Don Sheppard Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Don Sheppard: Twitter: https://twitter.com/DonaldLSheppard Facebook: https://www.facebook.com/DonaldLeeSheppard/ Website: donsheppard.com Book: http://www.donsheppard.com/book/ LinkedIn: https://www.linkedin.com/in/don-sheppard-aba19810/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel TeamKeeper for Athletics: athletics.teamkeeper.com
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Aileen Gibb is a professional leadership coach and the author of “Asking Great Questions: An Essential Companion for Every Leader.” Companies worldwide trust her to uncover solutions to personal and business challenges, creating valued results and transformational growth. She is certified as a Professional Facilitator as well as Masteries Coach and has spoken at TEDx and World Business Executive Coaching Summit. In this episode, Audrey, Lee and Aileen discuss:How to ask great questions.Opening up to other people with your questions.The culture around needing to be right.How to help others open up to you. "The times that I don't want to ask a question suggest exactly the question that needs to be asked." - Aileen Gibb Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Aileen Gibb: Twitter: @InspiredFutureFacebook: https://www.facebook.com/Inspired-Future-106376829423886/Website: www.aileengibb.comEmail: aileengibb@icloud.comLinkedIn: www.linkedin.com/in/aileengibbinspiresInformation on her leadership retreat:https://dctransformingconversation.lpages.co/deeperconversationslifeleadership2018/ Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Samuel B. Bacharach is a Professor at Cornell University where he is on the faculty in, and previous chair of, the Department of Organizational Behavior. He is author of more than 25 books including “Transforming The Clunky Organization” and “The Agenda Mover.” He is also co-founder of the Bacharach Leadership Group, which focuses on training and coaching leaders in the core skills of pragmatic leadership.
In this episode, Audrey, Lee and Samuel discuss: - The definition of a “clunky” organization - Recognizing other people’s agendas - Leadership as Execution: How to move your new ideas through your organization - Political competence and deep understanding of how to mobilize people - How to get “buy-in” for new initiatives and ideas in today’s complex organizations “Creating alliances, understanding, anticipating people, understanding where resistance is, developing the core skills that are necessary, knowing who you’re dealing with knowing who is who, the agendas of others, developing specific political skills is essential.” – Samuel Bacharach Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Samuel Bacharach: Twitter: @samuelbacharach Website: samuelbacharach.com Email: sb22@cornell.edu Latest book: http://samuelbacharach.com/authorsite-public/php/bookPage-TransformingClunkyOrg.php YouTube: https://www.youtube.com/channel/UCPSAYZfvX7gzFXs3K4Nes6Q/featured?view_as=subscriber LinkedIn: https://www.linkedin.com/in/samuelbacharach/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Sharon Smith is the founder of C-Suite Results, author of “The Corporate Detox” and the host of the “C-Suite Success Radio” Podcast on the C-Suite Network. With an extensive background in cyber security, Sharon is passionate about helping organizations improve their security posture through hiring and retaining top security talent along with helping security executives lead strong teams and create a culture of security in their organizations. She also focuses her talents on taking complex processes in technology and now looks at the human operating system and corporate cultures. In this episode, Audrey, Lee and Sharon discuss: · - Preventative measures to secure mail and data systems - How to build a company culture oriented around cyber security - Cybersecurity causes a lot of stress among leaders and managers - All hackers do not pose a threat - Security Awareness training needs to be ongoing, not annual "One thing I think many people are missing is maybe it’s not about your data but your network may lead to another network that has the data. You may be the gateway of the attacker." – Sharon Smith Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Sharon Smith: Twitter: @CSuiteResults Facebook: https://www.facebook.com/csuiteresults/ Website: www.c-suiteresults.com Email: sharon@c-suiteresults.com Book: http://www.c-suiteresults.com/publications/ Podcast: https://itunes.apple.com/us/podcast/c-suite-success-radio/id1250172543?mt=2 YouTube: https://www.youtube.com/channel/UCihOXpnYn7_nyF9wAXGJFHg LinkedIn: https://www.linkedin.com/in/smithsharonj/ Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter: @SalesFuel Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Cy Wakeman is a drama researcher, global thought-leader, and New York Times best-selling author who is recognized for cultivating a counter-intuitive, reality-based approach to leadership. Backed by 20 years of unparalleled experience, Wakeman’s philosophy offers a new lens through which employees and executives alike, can shift their attention inward, sharpen their focus on personal accountability, and uncover their natural state of innovation simply by ditching the drama. In this episode, Audrey, Lee and Cy discuss: Cy's definition of drama, and the effects on the workplace Acceptable ways to react to drama that has been created How to hire low drama employees How you and your team can become self-awareIs it ok to treat high performers differently than low performers?Key Takeaways: Bring your most evolved self to work dailyDrama is a productivity killer Show empathy to other employees but then give them a call to greatness Ditch the ego, stop judging and start helping "Engagement without accountability creates entitlement." - Cy Wakeman Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Cy Wakeman: Twitter: @CyWakeman Facebook: /CyWakeman Website: http://www.realitybasedleadership.com Email: cy@cywakeman.com Book:http://www.realitybasedleadership.com/no-ego-book/ Show:https://itunes.apple.com/us/podcast/no-ego/id1253461828?mt=2 YouTube:https://www.youtube.com/channel/UC5G_jUiSFkWlLIXBOmmTjgg LinkedIn:https://www.linkedin.com/in/cywakeman/  Connect with the hosts of Manage Smarter: Website:ManageSmarter.com Twitter:@ManageSmartPod LinkedIn:Audrey Strong LinkedIn:C. Lee Smith  Connect with SalesFuel: Website:http://salesfuel.com/ Twitter: @SalesFuel Facebook:https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jennifer Crittenden is the author of The Discreet Guide for Executive Women as well as What's A Guy To Do? How To Work with Women and several other titles. Through her company, The Discreet Guide, she offers professional development training programs and workshops in "Exceptional Presence" and interpersonal/communication skills. Crittenden is considered a thought leader in gender, language, and work-related issues. Her expertise comes from 20 years in big pharma rising to the level of CFO. In this episode, Audrey, Lee and Jennifer discuss:What is okay for men to do in and out of the workplace.How men should relate and interact with women.The interviewing process and learning how people are triggered.The impact that each person has in your work culture. Key Takeaways:It's important to talk about what is okay for men to do around woman colleagues.Don't rush through the hiring process.Determine if someone is going to be toxic in the workplace, even if they are going to be a good worker.Be good, work hard, and get along.
"We forget the super strong connection between hiring and having a good work culture. " - Jennifer Crittenden
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Jennifer Crittenden:Facebook: https://www.facebook.com/jennifer.crittenden.14Website: discreetguide.comEmail: jennifer@discreetguide.comLinkedIn: https://www.linkedin.com/in/jenniferkcrittenden/ Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel:Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Carter Cast is a business professor at Northwestern University and the author of the award-winning book, The Right (and Wrong) Stuff: How Brilliant Careers are Made - and Unmade. Business Insider called it "one of 17 must-read books for 2018." Also a venture partner at Pritzker Group Venture Capital, Cast has played pivotal roles are some of the most iconic consumer brands including Walmart.com, PepsiCo and Frito-Lay. In this episode, Audrey, Lee and Carter discuss:
Why good people sometime sabotage their own career.The need for self-awareness.Getting in the habit of asking for feedback, and how that helps you.How to co-exist and compete with a disruptive, large company such as Amazon. Key Takeaways:How ego can lead to a career reboot.How adaptation to your company can increase collaboration.What you don't know can hurt you, identify your weak skills.What helped you succeed in the past may not help you in your current role. "They start to think they have the answers and stop listening to the people who actually have the answers." - Carter Cast Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Carter Cast:Email: ccast@pritzkergroup.com Connect with the hosts of Manage Smarter:Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Jessica Ogilvie, Ph.D. is an Assistant Professor of Marketing at Marquette University and a researcher on topics including strategic issues related to front line management, sales, and service. She was recently awarded the 2018 Excellence in Research Award by the American Marketing Assn's Sales Special Interest Group. In episode 29, we discuss tips for recruiting on college campuses, the differences between what Gen Z and Millennials are looking for, and how to keep young talent from job hopping. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Christine Porath is an Associate Professor and Researcher at the McDonough School of Business at Georgetown University and an expert in workplace incivility, its costs and remedies. She is author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. In episode 28, we discuss her research on the decline of civility, how it affects productivity and what managers can do about it. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. White has developed a unique way for organizations to motivate employees that leads to increased job satisfaction, higher employee performance, and enhanced levels of trust. Dr. Paul White is a psychologist, author, speaker, and consultant who makes work relationships work. His latest book is The Vibrant Workplace: Overcoming the Obstacles to Building a Culture of Appreciation. His online assessment tool, Motivating by Appreciation Inventory, has been taken by over 120,000 employees and their Appreciation at Work training resources have been used by numerous corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies, and is used in over 25 countries. In this episode, Audrey, Lee and Paul discuss: Why managers struggle seeing the personhood in their employees The difference between recognition and appreciationHow much should be budgetedHow should managers best show their appreciation and how oftenThe five languages of appreciation Tweetable: "It matters more how you show the appreciation, rather than how much you show it." — @drpaulwhite on @ManageSmartPod
Connect with Dr. Paul White: Twitter: @drpaulwhite @appreciationat Facebook: Dr. Paul White, Appreciation at Work Website: www.appreciationatwork.com LinkedIn: Dr. Paul White, Appreciation at Work Connect with the hosts of Manage Smarter: Website: ManageSmarter.com Twitter: @ManageSmartPod LinkedIn: Audrey Strong LinkedIn: C. Lee Smith Connect with SalesFuel: Website: http://salesfuel.com/ Twitter:@SalesFuel Facebook: https://www.facebook.com/salesfuel/ Show notes by podcastologist: Jessie Taylor Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
Mark Minard is the founder/CEO of Dreamshine, an agency in Ohio serving individuals with special needs. From jail at age 17, to CEO at age 26, Minard, has grown his company to a multi-million enterprise over the past 11 years. He is also the host of the podcast Elevating Business. In episode 26, we discuss the importance of knowing that everyone goes through fear and doubt, and it can be overcome; the importance of belief and culture; and that people can be leaders from any position in the company. Learn more about your ad choices. Visit megaphone.fm/adchoices
Mary Gardner is The Charisma Coach. She has been a corporate trainer for Goldman Sachs, a CBS Sports Radio personality, columnist for the Orlando Business Journal, and has created PR campaigns for TJ Maxx, Johnson & Johnson, Fuji Film among others. She's also the founder of the Inspirational Speakers Academy and turns idiosyncrasies into assets for her speaking clients. In this episode, Audrey, Lee and Mary discuss:
What makes a good coachWorking with millennialsHow to be a good story tellerHow to work with big egos Key Takeaways:
Make everyone feel as if they have contributed to the teamTelling stories helps hit all the emotionsEverybody on your team should have a different skillTeam building is very important People justify on logic but they buy off of emotion. " - Mary Gardner
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Mary Gardner:
Twitter: @marygardnerFacebook: https://www.facebook.com/marykgardnerWebsite: www.marygardner.com www.inspirationalspeakersacademy.com Connect with the hosts of Manage Smarter:
Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: C. Lee SmithConnect with SalesFuel:
Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Show Notes by Podcastologist: Britnie Leverett Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Heather Monahan, one of our most popular guests from our first 20 episodes, is back to share more tips on building confidence from her new book Confidence Creator. Heather is the CEO of her own company Boss In Heels. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. Heather was recently named the Brand Ambassador for Perry Ellis International’s female brand Rafaella. Previously, she was the Chief Revenue Officer for Beasley Communications. Learn more about your ad choices. Visit megaphone.fm/adchoices
Episode 23 features our first-ever repeat guest! As a world-renowned expert and consultant on professional development, Jeffrey Gitomer's client list includes: Coca-Cola, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, IBM, Time Warner, BlueCross BlueShield, and hundreds of others. In this episode, we discuss the current U.S. economy and how to make the most of it, how to prepare now for when the economy is not strong and Jeffrey's recommendations for protecting and increasing your profit. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jon Zellner is Executive Vice President of Programming Operations for iHeartMedia, overseeing national programming, sales integration, operations, and communication to 860 radio stations in 158 markets serving 271 million monthly listeners. Before joining iHeartMedia, Jon was SVP of Programming for Sirius XM overseeing 100+ channels. In episode 22, we discuss managing in large corporate environments, managing remote employees and the constant need for reinvention. Learn more about your ad choices. Visit megaphone.fm/adchoices
Doug Ulman is the President & Chief Executive Officer of Pelotonia, which began in 2008 as a bike ride in Columbus, Ohio to raise funds for innovative cancer research at the Ohio State University Comprehensive Cancer Center. In just 9 years, the nonprofit has raised $157 million with 100% of donations going to cancer research. In this episode, we discuss the unique challenges/opportunities in managing volunteers, the obligation of empowerment and addressing failure with volunteers and contributors. Learn more about your ad choices. Visit megaphone.fm/adchoices
As a behavioral mastermind and personality expert in both behavior and values analysis, Steve Sisler is the lead Behavioral Analyst at The Behavioral Resource Group. He is the also the author of seven popular books, including his latest “There’s More to Management Than a Big Desk.” In episode 20, we discuss overcoming fear to tackle conflict head on, how certain personalities are better suited for certain positions, and putting yourself in positions where your personality works in your favor. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Peters is a Best-Selling author on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. Peters is a consultant, writer, columnist, and speaker. In this bonus episode, Audrey, Lee and Tom Peters discuss:
Why you should visit New ZealandWork life balanceParticipating in the non-work life that most Americans do notWork to live not live to work Key Takeaways:
New Zealand is great to visit at least once in your lifetimeLife is not just about workWe do not live to work, we work to liveBe ambitious for life, not just for work "A Kiwi would not understand work life balance" - Tom Peters Join hosts Audrey Strong and Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Tom Peters:
Twitter: https://twitter.com/tom_peters?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5EauthorFacebook: https://www.facebook.com/Tom-Peters-10666812395Website: http://tompeters.comEmail: tom@tompeters.comBook: The Excellence Dividend Connect with the hosts of Manage Smarter:
Website: ManageSmarter.comTwitter: @ManageSmartPodLinkedIn: Audrey StrongLinkedIn: Lee Smith Connect with SalesFuel:
Website: http://salesfuel.com/Twitter: @SalesFuelFacebook: https://www.facebook.com/salesfuel/ Show Notes by Show Producer: Britnie Leverett Audio production by Turnkey Podcast Productions. You're the expert. Let us help you prove it.
Copyright 2018 SalesFuel, Inc. – All Rights Reserved. This podcast may not be redistributed in whole or in part without the written permission of SalesFuel, Inc.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Peters is a best-selling author and world renowned expert on business management practices. Peters is co-author of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. In episode 19, we discuss: Tom's new book - The Excellence Dividend, how to avoid being replaced by technology, the characteristics of a successful team and the critical need for soft skills mastery by managers at all levels. Learn more about your ad choices. Visit megaphone.fm/adchoices
Cory Mosley has been an entrepreneur since the age of 14 with business interests in the salon, laundry, business consulting, automotive, and confectionary sectors. As an established business strategist, Cory counts corporations like Audi, Volvo, BBDO, and COX Enterprises amongst his client portfolio. In episode 18, we discuss the importance of credibility and likability for managers and how to connect with colleagues in 2018. Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael Stallard is cofounder and president of the Connection Culture Group, a leadership training and consulting firm that has advised NASA, Costco and other well known American companies. Michael is the primary author of the book Connection Culture: The Competitive Advantage of Shared Identity, Empathy and Understanding at Work. In episode 17, we discuss the definitions of culture, how managers can improve it (or damage it) and the ROI from a positive culture in the workplace. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jennifer Gluckow is an author and founder of Sales in a New York Minute as well as host of a YouTube Channel of the same name. In episode 16, Jennifer discusses how age plays a role in the workplace and uses her professional experience to share her advice for young managers and first-time managers. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host of All Business with Jeffrey Hayzlett on C-Suite Radio. Hayzlett is the author of three best-selling business books: Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. In episode 15, we discuss how the C-Suite thinks, how to talk to them and how to become one of them. Learn more about your ad choices. Visit megaphone.fm/adchoices
Joy Altimare is the Chief Engagement and Brand Officer at the industry-leader in health and wellness for over 100 years, EHE. With over 16 years of experience in the marketing field, she has become an expert advisor to organizations looking to tackle growth, innovation, and technology challenges. In episode 14, Joy shares her insight on how managers can: better deal with stress and balance work, home and health. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jeffrey Gitomer is the author of The New York Times best seller The Little Gold Book of YES! Attitude - which has just been published a new edition with many new tips to help you find, build and keep a winning attitude. In episode 13, we discuss: why attitude is critical to management and leadership; countering negative attitudes and how to change your attitude by changing what you think about. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Tony Alessandra is the author of the best selling book The NEW Art of Managing People and the Chief Visionary Officer of Assessments 24x7 LLC. In episode 12, we discuss how hiring mistakes impact a company in dollars, company morale, productivity, and customer satisfaction; the need for data to check the internal biases that all hiring decision makers have; and tips for making data-driven hiring decisions. Learn more about your ad choices. Visit megaphone.fm/adchoices
Heather Monahan is the CEO of her own company Boss In Heels and author of the book Confidence Creator on how to build confidence. She was recognized as a Glass Ceiling Award winner as one of the Most Influential Women in radio in 2017. In episode 11, we discuss the need for leaders to build their own personal brand, to become more resilient and being female in the C-suite. Learn more about your ad choices. Visit megaphone.fm/adchoices
Jordan Blakesley is a Principal Partner at B Public Relations, a Denver-based public relations firm. She has more than a decade of experience, specializing in PR in the travel/tourism, restaurant/food/wine and luxury real estate industries. In episode 10, we discuss a social media/public relations case study involving two slain Ohio police officers and a restaurant owner who tweeted carelessly about their killings - plus best practices for managers, leadership and business owners on social media. Learn more about your ad choices. Visit megaphone.fm/adchoices
Bernie Fischer is an award-winning training professional teaching business intelligence and analytics, sales strategy and tactics, digital marketing and reputation management. She is also Affiliate Faculty at Regis University and an Adjunct Instructor at the University of Denver. In episode 09, we discuss what is adaptive learning, why is it a better approach to training and developing people, embedding bite-size micro-learning into your culture and and how to become an adaptive manager. Learn more about your ad choices. Visit megaphone.fm/adchoices
Michael Tracy is the co-author of the worldwide best-selling book "Unlimited Sales Success." As the Founder of Sales Journey, Michael has recruited, trained, managed and motivated sales forces to help them achieve millions in sales results. In episode 08, Michael discusses why salespeople must be taught sales tactics to move the needle in the smartphone era; flat vs hierarchical org structures - which is better for millennials?; and how his approach varies from that of his famous father, Brian Tracy. Learn more about your ad choices. Visit megaphone.fm/adchoices
Shane Murphy is a workforce optimization expert and an evangelist of an organizational strategy he calls "Team-led Team." Shane used this concept to elevate an auto parts software team's performance to unprecedented levels. In episode 07, we discuss this benefits of this strategy, concerns some skeptics may have and how managers can get out of the weeds by loosening their grip. Shane is an ardent Liverpool supporter, so we also draw parallels between team management in the "beautiful game" and business. Learn more about your ad choices. Visit megaphone.fm/adchoices
Merrick Rosenberg is the CEO of Take Flight Learning and author of the book "The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does." In episode 06, we discuss the idea that the most successful managers are the most flexible and adaptable, how managers tend to create an environment in which they themselves will thrive instead of their people and a new way to train employees on DISC assessments that everyone will understand. Learn more about your ad choices. Visit megaphone.fm/adchoices
Brian Tracy has consulted for more than 1,000 companies and is the top selling author of more than 80 books on business and personal success. As a popular keynote speaker, he has addressed more than five million people in 5,000 talks and seminars throughout the U.S., Canada and 82 other countries worldwide. In episode 05, we discuss: the most important quality that a manager should have, the three most common mistakes leaders make, how to set better goals and the importance of the work culture. Learn more about your ad choices. Visit megaphone.fm/adchoices
Deb Calvert is the co-author of the book Stop Selling & Start Leading and author of DISCOVER Questions® Get You Connected - one of the "Top 20 Most Highly-Rated Sales Books of All Time," according to HubSpot. She is also the President of People First Productivity Solutions. In this episode, Audrey, Lee and Deb discuss: How management sets the culture, and smart management includes making deliberate decisions about the culture; How things will change again when Generation Z emerges in the workforce. Learn more about your ad choices. Visit megaphone.fm/adchoices
Doug Sandler is the author of the book Nice Guys Finish First. He is also the CEO of Turnkey Podcast Productions and co-host of the popular Nice Guys on Business podcast. In episode 003, we discuss why so many leaders today are using negative reinforcement to get things done, even though it makes people feel forced instead of led. Doug also shares insights on the benefits of thought leadership through podcasting. Learn more about your ad choices. Visit megaphone.fm/adchoices
This episode features a discussion with Lou Diamond, the CEO of Thrive. Lou is an energetic, humorous, and inspirational business development strategist and performance coach. He has consulted with and mentored leading performers from companies all over the world. As many managers struggle with either not communicating enough and/or not communicating effectively, you'll learn about the S.A.F.E. method and explains why establishing a strong connecting core is critical to internal communication. Learn more about your ad choices. Visit megaphone.fm/adchoices
From debunking leadership myths to learning how to manage with and measure, you'll learn something new with every episode and will be able to implement positive change immediately. This inaugural episode features co-hosts Audrey Strong and SalesFuel CEO Lee Smith explaining the purpose of this podcast and the importance of the manager position, especially at the field level. Learn more about your ad choices. Visit megaphone.fm/adchoices