Whispering Loudly: Recent Episodes
Whispering Loudly
Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers!
We all want to keep our workplace working to it’s optimum potential consistently but what do you do when staff altercations or things happen that literally create a spanner in the works and it throws people’s energy off and stresses them out.
Dean has some surprising advice on how you can effectively manage these situations. We used to be taught that the strong handed boss was the way to go but actually that alpha macho energy will not deliver an optimal result.
You need to lean into harbour energy and provide a calm space that will allow for people to feel safe and neutered. Dean takes you through the steps required to do this.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
You have 7 seconds to capture a customer's attention but your services aren't that different from the shop down the road, so how do you stand out? James Cooper is a Filmmaker and Video Storytelling Coach who grew up in Hollywood, he'll tell you how to connect with prospective customers and draw them in, allowing you to gain an edge over competitors. Listen in, this is really entertaining and so many helpful takeaways.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
Some Service Advisors or front desk staff are great with customers but they don't deliver results for your bottom line, Rach delves into why this is. It's 2pm already but you haven't achieved a thing in regards to the big picture. Where does the time go and how do you put a stop to this happening day after day? Rach explains.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
You're probably in business because you're a person of action! You love the excitement being on the job brings and you love running your own outfit. You can actually do so pretty easily with your head in the clouds in terms of knowing your numbers if all the bills are paid and you're not in the red.
Here, Rachael talks about how important it is however to track your numbers so that you can track the effectiveness of your hard work. You can also easily pinpoint where you can improve and where you're falling down by looking at a few small figures. Join Rach to find out how.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
You have a full workshop but the bank account doesn't reflect it, where to now? Also you've put up your labour rate but what happens if you don't see that reflected on your bottom line? Rach investigates and delivers solutions.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
Have you got systemisation overwhelm? It can be a lot thinking about how on earth you are meant to make your shop run without you. Where do you even start with systemisation? Rach breaks it down and makes it easy to understand. Also are you at risk of losing everything if a key member of your staff ups leaves and takes your client base? Understand 'Key Person Risk' and what can be done about it.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
You've got systems in place but how do you get your team to follow them? Also when just getting the job done isn't enough, enforcing standards in your workplace isn't easy but it's necessary and you don't have to stand for people who just want to get the job done to the lowest common denominator.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
What's in a name? The difference between calling someone a Foreman vs a Leading Hand, what it means for them as an employee and what it means for you as their boss. Also, how can you make the same amount of money but have more time off? Rach has the solution.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
You’ve got the plan—but somewhere along the way, things drift. Dean and Rach break down why execution fails in real workshops and how to build consistency that actually sticks.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
People can get really stressed about tax time, tax debts and how to handle it all but it's really something you need to master. Accruing tax debts that compound is not good for you or your business so Rach has come to help out.
Rach dives into strategies to get your tax under control and guess what pulling in more customers rarely does anything to help you. Rach dissects where you're probably going wrong and how you can effectively turn things around to see green instead of red this year.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly
See omnystudio.com/listener for privacy information.
Still the go-to for everything in your workshop? Rach unpacks why your team keeps coming back to you—even after you’ve trained them—and what’s missing between explaining the job and them actually owning it.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Is your website stuck where it was 4 years ago? Have you put any photos on socials lately? It’s time for a little re-fresh if you haven’t. We also cover busy workplaces with turnover that’s not showing profit and customers who get too demanding with you and what to do about them.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Letting go sounds simple—until things start slipping. Dean and Rach unpack why control is hard to release and how to step back without losing performance or standards.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
We become mechanics and we’re incredible technicians but then the business causes a need for us to step intro a new role, one of an inspirational coach and leader. It doesn’t happen overnight and it certainly doesn’t happen on an island you need to seek of people who have done it successfully before, A Players.
Here, we introduce you to Joey Glenn Wright an American professional basketball coach and former player who has been the head coach of three teams in the NBL and has been named coached of the year multiple times. Joey has some incredible insight for you on how to motivate people to follow your lead, how to be creative in setting people up for success, taking ownership for where you’re not quite nailing it and when and how you can move forward when those issues become apparent.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
AFL Star Logan Evens joins us to show how little changes can create an epic ripple effect that builds long term success. None of us like change but none of us want to stay in the same spot either never moving the needle, never making any changes to our bottom line. Even if you stay still you’re effectively going backwards because others are moving forward every day! Work with Dean on making micro change and see how that can ultimately make a massive change to your day to day life and the success of your business.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You're really sensitive about your business, it's often really close to your heart because you started it from day one and you're so closely tied to it but Rach has some advice about how your customers see your Auto Repair shop and it may surprise you.
Are you a tad stretched financially? Would opening on a Saturday help things out? Listen to Rach's advice on this.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Rach dives into how to effectively make your customers fall in love with you so they come back time after time, no discounts required! Also an employee that is wildly productive but doesn't follow processes? What should you do about that? It can be a problem because their output is great but the entire team is seeing them work outside the systems laid out for the rest of the team so it's a bit of a pickle.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Hiring a Service Advisor who is completely green isn’t the worst idea if they’re a great personality fit for the role. Rach takes you through the hoops. Also what happens when you're ready to move off the tools and you're worried it will impact the workshop and morale, discover effective strategies to ensure a smooth transition.
Gain practical insights on recruitment, onboarding, and leadership to optimise your workshop operations.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here we share insights on remote team management and how to make that work. Also we dive into apprenticeship challenges and how to navigate them as well as preparing for the electric vehicle revolution in auto repair. How much should we invest in prepping our workshops to deal with these vehicles and things to consider when doing so.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Ok stop it now, stop whinging about everything that's going wrong and getting others to say 'poor you' then doing nothing about your problems and just repeating the cycle.
Misery loves company and people will sympathise or others will repeat it to you and tell you what you want to hear, don’t try harder or whatever you want to hear.
Stop repeating the story and just be curious, how might my circumstances change if I looked at it differently. What about telling my story and then seeking advice. Another problem we want to avoid is being an "Askhole", asking a question but never taking the advice. And also don’t be scared to pay for advice from experts. Also after you go and seek counsel make sure you action it!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Pressure is a privilege the better you get at whatever you do the bigger problems you’ll be asked to solve running a workshop or running out to 90 000 people like AFL Star Logan Evens does. Logan points to the fact that you must have self belief and Dean emphasis that you really need to have a scoreboard to make it count. Logan said without the scoreboard he wouldn’t have performed that well and Dean says the same goes for being a Workshop Owner. Also to even start you need to know as Rach often says where you actually are on the scoreboard and how you’re performing to get better too. When you don’t know where you are you don’t know if you’re failing or winning and you miss out on the elation you feel when you kick a goal either as an AFL Star or as a business owner.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
How do you become a better leader? Rach drives into becoming comfortable with the fact that you can't always have certainty regarding your decisions. Also, you've built an extraordinary culture and you're really proud of its but what do you do when you have someone's energy bringing the team down. Rach delves into some really great and also creative strategies to help you out with that. Also thinking of getting rid of a team member? How do you know when the time's right. Find out.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Reputation starts in the workshop not online. Here we’re joined by AFL Star Logan Evens he shares his thoughts on lack of performance verses really showing up and how that bleeds through to your overall reputation.
Are you running your workshop to capacity and pushing staff too much or too little? Are you doing what you say you’re going to do for customers so they’re truly satisfied and happy with you as their mechanical expert? It all begins with you, it’s what happens behind the scenes which determines your reputation in the broader community.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You want your service advisor to take charge and be loved and revered by customers and techs alike but what happens when they start taking licence handing out discounts and acting without authority? Rach weighs in. Also what about a booked out workshop with nothing left to spare? What do you do when things seem like they’re going well from the outside in but you’re not turning over the profit you want. Listen to how to rectify this problem.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
"I'm Busy!" lots of people wear busyness like a badge of honour but it's not, it's a slow way to go broke. Tune in to discover how to transform your business mindset and achieve success without the chaos. It's a lesson in leadership, delegation, and finding balance.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
When you're recruiting you need to really make sure you're hiring someone with the right personality profile for the job it's not just about previous experience in fact you're better off to have someone with the right personality profile for the job rather than previous experience because they're ultimately going to a better fit for the role, enjoy it and achieve more for your bottom line.
Don't just accept anyone into your vacant roles, make sure they're a perfect fit, the process might take a little longer but you'll thank yourself for it later on.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Rachel is always looking for ways to innovate and create change for the better at the Workshop Whisperer. One of the things she's done recently is create a couple of roles within the business that needed to be filled but she didn't want to conform to old titles and the limitations that went with them, so she flipped the script and created new ones.
One of the roles she created has been filled by the exceptionally skilled and talented David Watts. David is the master of People and Projects here at the Workshop Whisperer. Here he and Rachel give great insight into recruitment and also working with people effectively, communication, what works and what doesn't and how best to manage things when they don't work out.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You can write a glorious job add and have a killer interview process but if the vibe in your shop isn't conducive and attractive to top candidates they won't hire you as their employer plus how your technicians darting out to the front desk could be damaging your bottom line.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Do you feel like you’re always looking over your staff? Stressed that if you turn away for too long it will all go pear shaped? Probably with good reason because you’ve put pout many fires before.
Rach dives into useful strategies that will not only get you off the tools and out of the micromanaging hot seat but to a place where you can work on the business instead of in it. Also learn how to make your staff more independent and able to think confidently for themselves, she shares her strategy around this.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
A successful workshop and also family dynamic is based on clear, honest and effective communication here we dive into that as well as how to master customer service, and strategies for attracting female technicians to the industry. Make your Auto Repair Shop a vibe for both employees and your customers, let Rach show you how!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You have good margins, you've been doing this a while and doing it well, your team trusts you and your customers love you so what's the only thing standing between you are wild success? It's you. That's right you're the only thing standing in your way so it's time to back yourself fully and completely change the game.
Dean Evans, along with with guest son rising AFL star Logan Evans, delve into the theme of confidence, particularly in the context of sports and business. They explore the importance of self-belief, the role of support systems, and how to regain confidence after setbacks. Logan shares his personal journey in the AFL, highlighting the challenges he faced and the strategies he employed to overcome them. Build your confidence and get your backers on board to change your life today.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Rachy offers a plea, please ask for help before it's too late. We can completely turn your business around but the earlier you understand and acknowledge you need help the better the outcome will be for you. There are red flags in business you can see that Rach will point out that show you are operating in conditions that mean you must seek assistance sooner rather than later or you won't have a business to operate. Take control before it's too late! Listen in to find out how you can turn things around in 2026.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Often you’ll hear from Rach extraordinary stories of success but Laura and Bec are here to share their stories with you of growth and complete transformation. Move from struggle to success in business, get your life back and achieve extraordinary financial success. These success stories also show you how they went from struggle and overwhelm to a place where their businesses can manage themselves for a time period while the owners completely clock off! Can you believe that? It’s all true and it’s there for you in 2026. Hear about how it’s possible and what can be achieved with hard work and by following the guidance of people who’ve walked the path before.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Honestly there are so many ways to spend lots of money on marketing in 2025, lots of them will net you no result too so it's a good idea to exercise caution. Rach delves into Meta changes recently and her experience of what works. We also dive into the four-day work week, the importance of empowering teams while overcoming micromanagement tendencies. We talk about the necessity of replacing lost customers, and practical advice for hiring and team management.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Workplace conflict is complex but we as leaders must seek resolution.
Here Dean shares five principles derived from martial arts self-defense that can be applied to manage and resolve and dissolve conflicts effectively. These principles focus on understanding emotional dynamics, validating feelings, and establishing clear communication to foster resolution. The team also discusses the importance of reflection and learning from conflicts to prevent future issues, as well as addressing the challenge of dealing with toxic team members.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
They’re not just someone to answer the telephone and put through the paperwork Service Advisors can be so much more for your business. They should be a well oiled machine that enhances the customer experience, makes them feel seen and brings in more business at the end of the day through added services and educating customers on what’s good for their vehicles. The Service Advisor needs to be a person your customers can trust in and that they see as there for support. Rach also helps out with finances here in particularly in regards to overdrafts in business.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Most Auto Repair Shops don't really have a game plan for how the year is going to roll out and the gaols of the business which is a big mistake. Rachel Evans chats about the need for regular planning sessions, how to encourage team involvement and the significance of setting meaningful goals. Rach shares insights on creating a sustainable business model that allows for a four-day work week while maintaining profitability and effective cash flow management.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are your finances shaky? Don't worry we're here to dissect why. Finance guru Adele Martin, The Money Mentor takes you through what might be holding you back in terms of getting it together money wise. She has some amazing, varied and highly practical advice that can be easily understood and implemented immediately to better your bottom line. Tune in to whip your finances into shape!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Rachel Evans addresses common questions from auto repair shop owners, focusing on the importance of understanding markup and margin for profitability, as well as navigating the complexities of apprenticeship and employment decisions. Many accountants don't discuss markup and margin with you, they leave you in the dark. Many Auto Repair Shop owners are simply not away that 30-50% markup is not sufficient for profitability these days. Listen up and take note of how you need to be operating to achieve success in 2025. Rach highlights proper pricing strategies whilst also touching on effective management of team members to ensure a smooth ride.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
It's a large pain in the backside, another team member leaves and you have to recruit AGAIN. Also the painful process of working through the candidates that do apply to find the right fit for the team or in fact you can find one. Let Rach tell not only attract A players but how to keep them and how to seek them out in the hiring process.
She'll give you tips and strategies around hiring and show how you can even leverage AI to do the work for you so you can get back on the tools. You need to build a team you can trust, one that can take the reigns and let you relax from time to time knowing all will be well and good.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You might think you're going along ok, maybe you're sort of lacking in motivation at the moment, maybe you're lacking in energy or feeling overwhelmed at certain junctures. Have you considered you may be burnout? Or on the road to burnout. Once you get there it's a long climb out so listen up while our team school you on the physical, mental, emotional, and spiritual signs of burnout.
Not only is it important for you to look after yourself but if you're suffering chances are your team might be too! As business leaders it's our role to create a positive work environments and make conscious decisions to prioritise our well being as well as that of our staff. Through personal examples of where people often go wrong and practical advice, Dean encourages you to take small steps towards better health and work-life balance.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Wow there's a tongue twister! But seriously it grows tiresome doesn't it?
Watch as Dean introduces you to the 'ladder of commitment' to help service advisors navigate customer conversations effectively. Here we outline specific steps to gain customer authorisation and emphasise the significance of providing choices to customers to facilitate decision making. Dean shares valuable insights on how to turn customer hesitations into opportunities.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What is your inaction costing you? In the case of a business the price tag can be hefty. Overcoming procrastination and fear are the keys to unlocking infinite success within your Auto Repair Shop. There is no safety in staying stagnant when everyone else is moving forward. Rach relays that even messy action is often better than no action. You need to stop down and start to create systems and methods that will help you kick gaols and get the bottom line moving. Rach also asks you to come into awareness over your everyday actions helping you identify patterns that might be holding you back.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What’s more important than motivation you might ask? The spark that ignights a great idea and puts a pep in your step? Discipline and the ability to see it though because why the spark is important, it fades but you have to see this mission through and disciple is the key to help you do that and tick off your gaols one by one.
Here we explore how motivation can be fleeting, while discipline provides the structure needed to maintain progress. We give practical examples of how to build sustainable habits and the significance of awareness in changing behaviours if you’re focused on achieving real success!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Raising prices in a cost-of-living crisis can feel terrifying, but as Rachel Evans shares in this Workshop Whispers episode of Whispering Loudly, fear-based pricing keeps you stuck in struggle. She breaks down how to shift from emotional decisions to profit-driven strategies, and why understanding your margins is the key to sustainable growth.
Rachel also dives into the hiring challenges many auto repair shop owners face—explaining why rushed recruitment and bland job ads attract the wrong people, and how systems like No More Bad Hires can transform your team and retention rates.
From pricing for value to attracting A-players, this episode is packed with practical steps to strengthen your workshop’s foundation and move beyond survival mode into long-term profitability.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Working six days a week for two years straight might feel like the only way to keep your shop alive—but at what cost? In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, tackles one of the biggest questions workshop owners face: How do you move to a four-day work week without killing revenue?
Joined by producer Mel, Rachel shares proven strategies for transitioning to a shorter week, educating customers, and creating a better work-life balance for both owners and their teams. Plus, they dive into the tough reality of apprentice turnover, exploring how culture, leadership, and support systems can make or break young technicians before they’ve even started.
If you’ve ever dreamed of reclaiming your weekends or are struggling to find and keep the right people, this episode offers practical steps to shift your business model and strengthen your team without sacrificing profit.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of Whispering Loudly, host Rachel Evans interviews Paul Maric, a prominent figure in automotive journalism and co-founder of CarExpert.com.au. They discuss Paul's journey from a car-loving teenager to a successful entrepreneur, the evolution of the automotive industry, the importance of adapting to electric vehicles, and strategies for effective communication in business. The conversation also touches on consumer trends in car purchases and the significance of creating a positive first impression in workshops, along with tips for engaging social media content.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Customer loyalty is great—but is it enough to keep your auto repair shop growing? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans unpacks why repeat clients don’t always guarantee long-term success and why understanding customer attrition is key.
Rachel shares insights on tracking data, maintaining a healthy marketing strategy, and encouraging word-of-mouth in a changing market. She also dives into the reality that up to 18% of your customer base may slip away each year and explains how to combat it with consistent engagement and smarter systems.
If you’ve ever wondered why your workshop feels busy but growth has stalled, this episode offers practical steps to protect your margins, boost retention, and turn loyal customers into a sustainable foundation for your business.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Let us guess? Someone leaves so you rush to slap together a job add and get it out ASAP because you need the person yesterday!
No, don’t do this, crafting a job add is akin to a work of art these days. Good technicians are in hot demand and you want to stand out to the A grade players, but how do you do this? Listen in for Rach’s solid advice that will have you cheering and attract the right person for your role. Remember not having a tech costs you absolutely but bad hires cost more.
Rach dives into the art of selling the opportunity to make you stand out in a crowd.
The Workshop Whisperer has also just created ‘no more bad hires’ to help you out with the process go here to get it https://www.workshopwhisperer.com/.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
When two techs are at each other’s throats and the shop’s booked out but still cash-poor, what’s really going wrong? In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, breaks down the leadership moves and financial strategies every auto repair shop owner needs.
From resetting toxic team dynamics to uncovering where the money’s leaking (hint: it’s either your margins or your expenses), Rachel and producer Mel tackle real questions from shop owners and share success stories from clients who’ve gone from debt to multi-property wealth.
If you’ve ever struggled with culture clashes, cashflow headaches, or just want a roadmap to make your workshop run without you, this episode is packed with no-nonsense advice and practical wins.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of Whispering Loudly Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges and opportunities for female technicians in the automotive industry, and the importance of training and mentorship.
Gabby shares her passion for automotive work and her recent recognition as Capricorn Apprentice of the Year, highlighting the potential for growth and success in the industry.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What happens when your business can’t function without you? In this Workshop Whispers episode of Whispering Loudly, Rachel Evans tackles one of the most common struggles for auto repair shop owners: creating a business that runs smoothly, even when you’re not there.
Joined by producer Mel, Rachel introduces the One Three One method, a simple yet powerful way to train your team to become solutions-focused instead of relying on you for every answer. She also dives into why documenting processes is the cornerstone of true freedom and how shifting your leadership style can transform both your business and your life.
If you’ve ever wanted to step away without everything falling apart—or just dream of a business that doesn’t need you 24/7—this episode offers practical, proven steps to start building real independence into your workshop.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Meet Megan and Adam they haven't always had it together but here they outline the steps they took to turn the business into the flourishing success that it is today! They share their journey of overcoming challenges and meeting the business with where it was at, they discuss the risks they took, the changes they implemented for success, and the importance of mental health in business.
This is a great podcast for anyone on the path outlining the steps to growth. They maintain key aspects necessary for you are support, knowing your worth, and creating a positive work environment for both you and your employees.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Running a successful auto repair business takes more than great technicians—it takes structure, leadership, and systems that stick. In this episode of Whispering Loudly, Rachel Evans, the number one automotive business coach in the aftermarket, shares how shop owners can move from chaos to clarity with simple, effective strategies.
From the shift to online training post-COVID to the power of well-documented SOPs, Rachel reveals why structure is the secret weapon for training service advisors and building a team that performs without you. Joined by producer Mel, they also swap stories from the road, reflect on lessons from client events, and dive into what it really takes to lead like a CEO instead of just doing it all yourself.
Whether you’re onboarding your first service advisor or looking to step away from the tools, this episode offers practical, no-nonsense advice to help you create a workshop that runs on systems—not stress.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
There may come a time when you think about cashing in and heading off into the sunset so how much is your Auto Repair Shop actually worth? Here Rach
discusses essential strategies for achieving top dollar for your Auto Repair Shop. Even if you’re not thinking about selling now implementing these strategies will ensure you’re covered for a good return should you ever want to get out. She’ll take you through the hoops of preparation and understanding the ideal buyer. Enlist a good accountant to pick apart your profit and loss and make your business look healthy and attractive to someone searching to buy. We also dive into meaningful Team bonding and how to retain employees.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You can be turning over a huge amount of money but still be wildly stressed because of all your outgoings and relentless commitments. Here Rach focuses on strategies surrounding turnover and profit. She emphasises the importance of financial management and restructuring to ensure business owners are compensated fairly. Additionally, the conversation explores the dynamics of working with family members in a business setting, highlighting the need for clear roles and communication to maintain both business success and personal relationships.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Auto Data provides essential technical information for mechanics. Here Rach is joined by Brett Engerman, the commercial director of Auto Data Australia and New Zealand. Independent shops often rely on Google, which can lead to errors. Having accurate data can save time and improve customer experience and prevent workshops from missing out on significant profits by the inability to diagnose the need for more comprehensive services. Customers too, prefer thorough servicing to quick fixes that cost them in the long run. Find out about how you can implement this software to improve your overall workshop performance.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Running an Auto Repair Shop is tricky, let’s face it! If it was easy everyone would do it. Business owners can get bogged down in the processes though and it’s really important to focusing on what truly moves the needle. Understanding your profit margins is crucial for business success as is ensuring your team is engaged correctly and with purpose. Stay open to change achieve greater success by exploring new ideas and strategies.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Coach Dean discusses how problems can be viewed as opportunities for growth and share strategies for building resilience, including financial preparedness and the significance of mindset.
Dean says one of the biggest problems business owners face is thinking they shouldn't have problems. Problems are inherent in personal and professional development and you shouldn't have to solve your problems yourself; learn from those who have.
Dean also discusses that building a financial war chest can help solve problems quickly. Resilience is built by falling down but not staying down and mindset affects your perception of reality.
We also look at understanding what you want to achieve because that's crucial for resilience and ultimately success.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Rach discusses the impact of ego on business decisions, the importance of distinguishing between expenses and investments and how holding onto money out of fear can hinder growth. The conversation also touches on the challenges faced by businesses that struggle with cash flow despite high revenue due to poor management. We consider why it is that many owners that fail to implement systems to support sustainable growth and the fear around of losing customers leading to poor pricing strategies. Find out why it's so important to challenge the mindset that keeps you stagnant
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Some businesses like sports professionals have all that’s required to win but still they’re held back. Why? Here, Dean Evans discuss the critical mindset required for success in business, drawing parallels between elite sports performance mindset and offers tips to get you there. He explores how understanding failure as feedback, focusing on self-competition, and treating every action as practice can lead to stellar results. Dean shares strategies for overcoming setbacks and discusses the importance of tracking performance metrics to ensure continuous growth and development.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
This climate is nothing if not stressful. From interest rate rises to the cost of living stress life is hard enough. We have a solution to streamline your workshop and dilute your stress enter Russell Ayers from Mechanic Desk! Russell discusses the challenges faced by independent automotive repair shops and how Mechanic Desk's software can streamline operations. They explore the importance of efficient software migration, the benefits of using templates for job management, and strategies for improving productivity and profitability in the automotive repair industry.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of Whispering Loudly, Rachel Evans and Dean discuss the complexities of conflict resolution in the workplace, particularly in auto repair shops. Dean shares five principles derived from martial arts that can help workshop owners navigate conflict effectively. These principles focus on understanding emotional dynamics, validating feelings, and establishing clear communication to resolve issues. The conversation also touches on the importance of reflection and learning from conflicts to prevent future occurrences, as well as addressing toxic team members when necessary.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of the Workshop Whisperer podcast, Rachel Evans discusses the importance of seeking help early in business, effective team motivation strategies, and ways to drive customer engagement, especially in challenging times. She emphasizes the need for workshop owners to understand their team's unique motivations and the significance of financial resilience in sustaining business operations. The conversation also touches on leveraging social media for customer outreach and the impact of external factors like elections on business performance.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
We all know them, people who exude confidence, excel and do incredibly at business and in regards to their personal life but what truly makes a high performer? It can be learnt. High performers have certain traits that you can take on and practice on the road to becoming one. Dean Evans takes us through the key traits that define high performance, including self-belief, desire, focus, and coping mechanisms. Listen in to level up.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here we dive into small steps you can make daily towards a better tomorrow. Rachael offers solutions to what can often feel like mayhem at times, where work is hectic and there is no relenting. Take simple steps towards to making life easier that are reasonably easy to follow. These steps work mourned systemisation, mindset, setting goals and taking time to look after yourself. Tune in and wrap the rewards.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you passionate about a make of car or a certain niche in the Auto Repair industry? We look into whether this could be your golden ticket to success and what considerations you need to make before turning into a specialised centre. We also discuss benchmarks you should be hitting to make you a success no matter what kind of business you run.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What would you do if you had a partner or friend that treated you very poorly? No matter what you did to appease them they demanded more, more of your time, more of your mental estate, more resources from you. Argh. Well guess what? Clients are the same and sometimes according to Rachel they need to be fired! Listen in and learn how to let these people go to make room for the clients you deserve.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Craig Bales, and Gabrielle Clift discuss the journey of Highfields Mechanical, the challenges of finding good talent and the importance of breaking gender barriers. Gabrielle shares her passion for automotive work and the need for more women in the industry, emphasising that success is driven by personality and determination rather than gender. Rach chats about apprenticeship programs with Gabby, how we can all create opportunities for aspiring technicians and welcome them to a rewarding career in the automotive industry.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Ok, so we’re into 2025 and this is your year to make a difference. Rachael takes you through the steps required to make a difference in your business this year and actually make changes that will move you forward and up level. Rach dives into business planning for auto repair shop owners. She explores the common pitfalls, the necessity of setting effective goals, and the significance of maintaining a work-life balance. Rach also chats about her signature the four-day work week! We talk about the steps required to get you to that amazing place of life, work balance and the ability of the program to enhance productivity and overall happiness.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
How do you stand out in a world full of noise? By personal connection. Storytelling through social media, blogs or otherwise is the key in today’s world to help your brand fans feel more connected to you and make your brand stand out. Here our guest emphasizes the importance of storytelling, personal branding, and finding one's unique voice in the industry to have a lasting impact. Tell your customers where you started, who you are, what you stand for and be relatable to unlock the key to better results.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of Whispering Loudly Rachael chats with AFL star Nick Del Santo, player turned media personality and corporate speaker. Nick reflects on his career as a professional AFL football and what it taught him that he’s taken into his life after footy, the importance of teamwork and leadership skills. He relays that the transition into the media industry has been an interesting one. Nick shares valuable insights on finding purpose, supporting team members, and offers advice for auto repair shop owners on managing stress and decision-making in fast-paced environments.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You feel like you’re constantly booked out and your staff are working around the clock but profitability isn’t where it should be, what’s up? Here we discuss the importance of continuous time clocking and explain how it can dramatically shift your business. Rach emphasises the need for shop owners to overcome fears and implement industry best practices to enhance productivity and profitability. Accurate time tracking will lead to better accountability and visibility amongst your staff and ultimately improve most aspects of your business including your bottom line of course.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Jamie from Tatiara Truck and Trailers, discuss the journey of their family business, the challenges of ownership, and the importance of workplace culture and personal development. Jamie shares insights on managing staff, the significance of communication, and the necessity of maintaining good cash flow for business growth.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Rachael gets some insights from Chad and Sarah, workshop owners who recently returned from a six-week vacation around Australia. They haven't always been capable of taking such breaks. Their business used to be stressful unorganised and rely heavily on them for every process. However they discuss how they've been able to turn thinga around, the importance of systemisation and how it has allowed them to enjoy more family time. The conversation highlights the benefits of mentorship and the realisation that a successful business doesn't always mean a larger one.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Rach addresses financial challenges faced by auto repair businesses, advising against overdrafts and suggesting practical steps for financial restructuring. She delves into freezing your finances and discusses how this can help you. The conversation highlights the importance of community engagement and ongoing support for workshop owners.
Rachel also discuss the critical role of service advisors in auto repair shops, emphasizing the need for professional training and customer relationship management.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Rachael interviews the founders of Design Bug, Kristy Coady and Rebecca Geragty who share their journey of starting a graphic design studio and the importance of effective branding.
They discuss common mistakes businesses make when it comes to logo and design work, emphasizing the need for a thorough design brief, understanding the target market, and maintaining consistency in branding. The conversation also highlights how to choose the right designer for your business, focusing on building trust and rapport.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What’s one of the key hidden factors affecting your overall business performance? Overspending, retention issues, pricing? Wrong, it’s procrastination.
Here Rachel delves into the pervasive issue of procrastination in business. She explores how procrastination affects decision-making processes, workflow efficiency, and overall business performance. The conversation emphasises the importance of recognising procrastination, seeking help, and taking ownership to overcome this challenge. Rach shows you personally how others have filed and why and encourages you to confront your procrastination habits and make decisive changes for better business outcomes.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Creating a strong workplace culture is essential for business success. When your staff aren’t performing you have to take responsibility for their behaviour. Guess what? part of it has to do with you. If you created a strong culture that supported the team and managed the team in the way it needed to be managed talking holidays would be a breeze. It starts by creating steps towards creating effective systems and processes, and strategies for customer retention. Rachael also discusses the significance of consistent marketing efforts and practical tips for engaging with customers to ensure business success.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you down in the dumps because your shop isn’t where it needs to be or maybe you purchased a business that isn’t what it seemed, don’t fear Rachel is here to help you transform your Auto Repair Shop in 2025.
Rachel sets the building blocks will will help you on the journey to change while stressing the importance of commitment and action.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here Dean Evans joins the pod to discuss the critical importance of keeping score. Sure you can make your shop tick over but if you’re not tracking key performance metrics, you cannot effectively manage your business or even know actually how great you could be! Dean helps you get a start on this and chats also about the significance of benchmarking against industry standards to drive continuous improvement and profitability for your Auto Repair Shop.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
It sometimes feels like a race to the bottom doesn't it? Everyone undercutting each other to get the customers rolling through the door. It's an age old technique but it's not necessarily an intelligent one. Rachel guides you through a tried method of attracting customers that doesn't include you working overtime for free and stretching your staff and your resources to the limit.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You're doing well, you've been progressing in baby steps ever since your shop opened and you're still open which is a testament to itself that you're doing a great job. You do watch competitors on socials however that just seem miles ahead, thriving and doing numbers that you feel at this stage you could only dream about. So what sets those people apart from the rest? Find out.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You've built an incredible business, congratulations! Over years you've finally got your business to the point where it basically runs itself, rather smoothy. You may however have a creeping anxiety that stops you from booking those overseas trips because in the past whenever you've ventured too far or even slightly form the business things have blown up either in a small fashion or in a highly vexing way. Follow Rachel's steps so you can book your plane ticket and jet off without a care in the world.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Workflow efficiency is so important but for so many we start out with good intentions and we think we have our ducks in a row then bang, something throws a spanner in the works pardon the pun, or many things throw a spanner in the works and we end up completely stressed out, behind schedule having to deal with cranky customers and cranky workplace staff. This can be so frustrating especially when you know you’re trying your best to lead well. Here Rachael discusses the importance of having documented processes, the impact of workshop layout on technician productivity, and the potential benefits of investing in automation software. The conversation delves into the need for systematic approaches that can then streamline operations and enhance overall business performance.
Takeaways
- Streamlining workflow can significantly reduce job turnaround time.
- Documented processes ensure consistency and efficiency in operations.
- Workshop layout affects technician productivity and time management.
- Automation software can enhance integration and efficiency in operations.
- Conducting a software audit helps identify better integration options.
- Investing in the right tools can save time and resources.
- Understanding industry changes is crucial for business adaptation.
- Continuous improvement is key to business success.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
When is the right time to expand my auto repair shop to a second location? This is the question asked by so many Auto Repair Shop Owners, here Rachel dives into what you need to weigh up to divide whether now is the right time to expand nor not. It’s not a decision to be taken lightly! Rachel discusses the need to create a solid foundation in the first business before considering expansion and the significance of understanding the purpose behind financial decisions.
Takeaways
- The right time to expand is when your first shop is profitable.
- Opening a second location without a solid first shop can worsen issues.
- Understanding the purpose of a loan is crucial before borrowing.
- Building a supportive community can enhance business success.
- A strong business foundation leads to better outcomes in expansion.
- Avoiding debt to cover operational holes is essential for sustainability.
- Working less while earning more is achievable with the right strategies.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Running your workshop can be hectic for the owner and staff. Customers are demanding, staff politics can cause dramas, scheduling changes last minute can put extra stress on staff too. Here Rachel dives into strategy behind keeping your team happy and keeping them motivated whilst encouraging them to work at their optimum efficiency.
Takeaways
- Health and wellness are crucial for long-term success.
- Busy shops can maintain high morale with proper scheduling.
- Leadership plays a key role in managing shop workload.
- Transparency in performance metrics can reduce jealousy among staff.
- High performers should be recognised without lowering standards for others and effective communication is vital for team cohesion.
- Creating a supportive culture can enhance employee satisfaction.
- Regular check-ins can help address morale issues proactively.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Here, Rachel discusses essential strategies for Auto Repair Shop Owners, focusing on pricing, managing costs, and effective communication with customers. She emphasises the importance of setting fair prices that ensure profitability, the need for regular price adjustments, and how to communicate these changes to long-term customers without causing concern. We also dive into the significance of understanding profit margins and the value of the essential services you’re providing to your customers.
Takeaways
- The only pricing strategy you should be looking at is the one that ensures your profitability.
- You should be increasing your labor rate yearly due to rising costs.
- If you're pricing based on competitors, you risk going broke.
- Sales with good margins will outrun most problems.
- Communicate price increases simply and directly to customers.
- Understanding your profit margins is crucial for business health.
- Re-educating customers on value can help with price sensitivity.
- Balance in pricing and service quality is essential.
- Regularly review your business expenses to align with income.
- Trust from customers can ease the communication of price changes.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of Whispering Loudly, Melanie Sargeant and Rachel Evans discuss the importance of embracing chaos in the automotive repair business, especially during challenging economic times. They emphasize the need for auto repair shop owners to make logical decisions based on data rather than fear, and to maintain their systems and processes to ensure business success. The conversation highlights the significance of car servicing as a necessity rather than a luxury, and encourages listeners to take action despite external pressures.
Takeaways
- Embrace chaos as a part of business.
- Make decisions based on data, not fear.
- Car servicing is essential for long-term savings.
- Follow established systems for success.
- Don't procrastinate in decision-making.
- Economic challenges can impact customer behavior.
- Maintain a logical mindset during tough times.
- The work will eventually come back.
- Understand the importance of profit margins.
- Take action to ensure business continuity.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this conversation, the hosts discuss the psychology of leadership, particularly in high-stress situations. They emphasize the importance of remaining calm and effective as a leader, the role of awareness and adaptability, and the significance of empowering team members to handle stressful moments. Techniques such as breathing exercises are suggested to manage stress effectively.
Takeaways
- Support in relationships is crucial for personal growth.
- Leadership involves guiding others to safety and certainty.
- Stress is a necessary part of life and leadership.
- Awareness of emotional states can prevent irrational decisions.
- Adaptability is essential in high-pressure situations.
- Empowering team members can lead to better problem-solving.
- Breathing techniques can help manage stress effectively.
- Trusting your team reduces the burden on leaders.
- High-stress situations can be learning opportunities.
- Effective leadership requires both emotional intelligence and logic.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
JFDI just F-ing do it is the theme for this episode. Rachael and her team talk to lots of business owners in the same boat day after day and some of the messaging she’s providing, she provides so often that she thinks she needs to emphasise it to the world.
This episode looks at encouraging owners to set boundaries and say no to requests that don’t serve their business or personal goals. Yes you want to do the right thing by your customers but to what extent? You cannot sacrifice your business goals, your bottom line and your staff culture just to keep the customer happy at all costs. Sometimes you can bend to meet their needs if you’re not compromising too much but keep the customer is not always right and sometimes they need to just take a hike!
Takeaways
- You are the boss of your own workshop and dictate how it runs.
- Sometimes customers can put financial and personal stress on your business.
- Refer these customers to someone else.
- Maintain your integrity and look after your company goals, culture and your bottom line.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of the Workshop Whisperer podcast, producer Mel and Rach discuss the importance of rest, setting boundaries, and avoiding burnout while balancing business and family life. They emphasize the need for trust in team members, the significance of creating new habits, and the benefits of a four-day work week. The conversation also touches on practical tips for managing time and responsibilities effectively, highlighting the importance of a holistic approach to work and personal life.
Takeaways
- Resting is essential for productivity and well-being.
- Trusting your team allows for better work-life balance.
- Setting clear boundaries is crucial for personal time.
- Burnout can affect anyone, especially business owners.
- A four-day work week can enhance team motivation.
- Involve your team in creating a balanced work environment.
- Outsourcing tasks can free up valuable time.
- Creating new habits takes practice and commitment.
- It's important to prioritize self-care and family time.
- A holistic approach to life can lead to greater satisfaction
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of the Workshop Whisperer podcast, producer Mel, Rach, and Dean discuss their experiences on the road, touching on hotel antics and the challenges of travel. The conversation then shifts to the topic of workaholic tendencies, exploring the impact of workaholism on personal and professional life. Dean shares insights on the identity issues tied to hard work and the addiction-like nature of workaholism, emphasizing the importance of finding balance and harmony in life. The episode concludes with a call to action for listeners to consider how they can build a business that provides the freedom they desire.
Takeaways
- Workaholism affects both business and family life.
- Hard work alone does not guarantee success.
- Identifying as a hard worker can be problematic.
- Workaholism can stem from childhood experiences.
- It's important to assess what you're missing out on in life.
- Work-life balance is a myth; harmony is key.
- New team members may struggle with work expectations.
- Societal values often promote hustle culture.
- Building a business should lead to freedom and fulfilment.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this day and age we're all going the extra mile to give our customers the best service possible both personally and on their vehicles but what happens when it all goes south and we're getting customers we can do without regularly, to the point where it's really affecting the day to day running of your workshop? Listen in Rach has some advice for you. She also delves into problematic technicians and some advice that may help you deal with that headache too.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
In this episode of the Workshop Whisperer podcast, producer Mel and Rachel discuss various challenges faced by auto repair shop owners, including how to handle clients who frequently ask for discounts and how to deal with late payments. They emphasize the importance of valuing one's work, setting clear terms with clients, and having systems in place to manage client expectations and payments effectively.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you stuck in a cycle of anxiety with your business? Huge highs and low lows, cars coming in and going out and you seeing the money coming over the line riding the high times but then freaking out in those slower periods? That was Adele and Brook’s story but they put their hands up to do the work and change it so their day to day life was a lot less stressful and their business could ride out the quieter times in a more relaxed fashion.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Our Auto Repair Shops tend to develop overtime and our customers follow our processes and interact with us according to our rules but what if you responded to your customers directly in relation to the way that best suited them?
Listen in to learn the four ways your customers buy and how you can adapt your practices to better suit them and their needs. Learn about how to understand your customers a little bit better, make them happier and increase your bottom line.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Scott Brown from Diagnostic Network joins us from California to talk about the lay of the land in America at the moment the challenges they've faced what they've learnt and how they've grown from it. He also gives you an insight into what the Diagnostic Network can do to help and grow your auto-repair shop.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
As a busy workshop owner you juggle many different tasks and wear many different hats. You also trust in third parties when outsourcing different companies and people to do things for your business but what happens when they're taking you for a ride or even worse taking advantage of you. It's time to take stock of the people you're working with outside your business and pull out the weeds.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Craig Deakin dives straight into the worst enemies facing the independent shop owner in this day and age and the way forward. From technology advances to the way we’re educated, sharing of best practice and labour rates. This is a great episode to tune into, pardon the pun. Rate and review wherever you listen.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Marketing used to be easy, put an add in the newspaper or call up your local radio station or TV network and off you go. These days its all very confusing you’ve got social media strategists telling you to spend thousands with them to get a fine looking ‘feed’ and often it just all seems too much. Join Rach as she guides you through the quagmire of marketing confusion to discover an easy to implement way forward. We also discuss recruitment strategies in this episode.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
We often point the finger at others but have you heard the age old saying that your life is a direct reflection of yourself? If you don't like the hand you're being dealt and what you're ending up with at the end of the day the person ultimately responsible for that change is you.
Dean Evans delving deeply into the psychology of performance and how to be an elite business owner. If you’re trying to make a change in your business or even in your personal life, then this episode is for you. Listen in to find out how you can make positive changes that actually stick.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Gemma and Josh were up against it from their workforce calling in sick twice weekly to sabotage within the workshop of other people's work to all out fights breaking out amongst employees. It doesn't get worse really. Find out how they turned it all around.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
There are some practices that need to go. Whether you've got your head in the sand or you just don't like change, with the market the way that it is you really need to step up. AI is upon us, people are using it to transform the way they work and workshops for the better to create more profit and more time with their families. If you're still stuck in the past using job cards listen into this episode and find a way to move into 2024.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
How would you like to not only turn your business around but then accelerate your growth and your bottom line as well as growing your staff numbers. Here Rachael chats to someone who has been able to achieve this and also discusses how easy it is to get consumed in what you want to achieve next and not celebrate your wins. Glossing over big achievements is not the go, celebrating your wins is incredibly important as your business grows.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Want a team that doesn't rely on your knowledge to direct and fix everything? You need to have them well trained! In this episode Rachael chats with AASDN WA Chairman Chris Notte about the importance of accessing top notch technical and business training for your auto repair shop team, and where to find it.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Moving workshops can be taxing, physically, mentally and financially. Learn how to do it while preventing budget blowouts. We want to create a profitable auto repair shop but we also need to create a structure that will allow us to take time off. What do you do when a key staff member leaves?
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Your lubricant supplier has an impact on your Auto Repair shop. They could be aiding or hurting your bottom line. Here, Rachael speaks with Michael Inserra of Castrol Australia about how constant changes to specs from the OEMs make servicing in the aftermarket increasingly complex, and what you should be looking for from your lubricant supplier.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What do you do when disaster hits your business and your personal life? We get a first hand account of how harrowing it can be but we also learn from our interviewee Sean about the midst required to put all the pieces back together and come out on top.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You have so much on your plate and some things get shoved to the back of the cue day after day but that's probably very damaging to your business and your bottom line. Many of the things you procrastinate on are things that will ultimately improve your business and your life if you just find the motivation to get on with it and get the job done! Here Rachel gives you a hand with procrastination and helps you sort yourself out.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Being ahead of the completion and seeking best practice in technology advancements can bring about a significant benefit for you when you’re up against lots of other businesses in a competitive market. Here, Haitham Razagui from VASA discusses the benefits of being part of a community that is seeking global best practice for technicians, particularly with EV.
Listen in to learn and level up.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
It can be really disheartening at the moment seeing your business colleagues shutting up shop and making it through day after day during a tough economy.
You might have employee dramas, business hurdles but something can can be very difficult to tackle is what to do when you yourself fall into a pit and lose motivation? Rach gives you tips that will help keep you keeping on when you feel a little lost and unmotivated. Join us for this episode and take on tomorrow.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Working together in a life partnership is tough, add in business partners too and tensions can reach a whole new level. Katie Stepanek worked in a high end Government job in Canberra and left it all to join her husband at Gentech Automotive. Here we delve deep into the trials and tribulations of the husband and wife working team, the challenges and how to overcome them, and build an incredible business. Gentech continues to grow and expand daily, while they create a better work life balance at the same time.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Maybe you have an incredible workshop but the time has come to put up the tools and let someone else take over while you enjoy the spoils of a great sale price. Here Rachel takes you through the process that you'll need to follow to ensure the best selling price. Also, we do a deep dive into how do you build a strong team that supports each other and works towards the best result for your business.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you having to put out fire after fire? Constantly battling against staff retention and culture mishaps? Maybe you're the problem. Rachael does a deep dive here
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Lot's of people dream of having systems in place and a workshop that works without them! However, just because you have systems in place and your business can run day to day without you doesn't mean this is best practice. Staff feel lost without a leader and when people are forced to take on too much without guidance it can leave your team feeling, lost, confused and also under appreciated.
Follow Dean Evan's guide to make sure you're delegating to your team but not abdicating your responsibilities.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you turning over quite impressive numbers but feel like there's not a lot leftover after all is said and done? Rachel will take you through the steps you need to go through to determine what is going wrong here and help you rectify it! Also we'll give you incredible insights on writing job ads that attract the right attention and more of it.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
There are things that elite performers do to be the best. If you want to truly excel and be the best in the business we'll give you the roadmap to get there. Follow these steps to watch your workshop accelerate quickly.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
A lot of technicians tell themselves they simply aren't good at numbers and their job is to run their business while the accountant's is to manage their books and their taxes but Rachel deep dives into why this is not your best advice and how to get out of this situation if you're in it and your accountant isn't pulling their weight either.
Business partnership is so hard but when you're also life partners it seems that sometimes you can't escape your conflict. Rachel has advice for you around this and helps you see the trees through the forrest gifting advice that will prevent you from getting to into this problem in the first place.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
It's so common business owners never taking breaks and in fact spending more time on the tools than their top techs. You tell yourself you care the most and it's your business and you need to set an example but your business cannot move forward if you're doing this, plus you're likely to get burnt out and lose passion for the role.
Operating your business like preventing you from gaining the freedom you deserve, if you want to work 9-5 go work for someone and then you won't have the headache of owning a business.
Follow Rachel's steps to get out of the situation you're in and get off the tools so your business can grow and your life can improve.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Staff turnover can be crippling for businesses you put so much time and effort into finding someone and training them and then you're at it again. It's a real problem for a lot of Auto Repair shops in the current climate Rachael delves into ways to help.
Also, everyone wants to be tight with their employees, they want to keep them happy and encourage a workplace that people enjoy coming to but what happens when a workshop Owner or Manager has crossed the line from boss into friend and they find it hard to gain the respect required to run a successful Auto Repair shop? Rachael delivers answers here too.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Sometimes you can have enough cash flow in your business to the point where it can be covering up aspects of your management system that could eventually sink your business or cause real problems. Listen in to Coach Dean Evans explaining the hidden cost of a covert cover-up and what you can do to stay on top of it.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You and your team are sick of working around the clock and still having jobs waiting to get done, enough is enough! Learn how to press pause on that crazy schedule of yours and access your Auto Repair shop so it can start working harder for you and you can work less.
Also is your Accountant telling you to push your tax debt? Rach has a bit of a warning for you around this and what is going on with the ATO in the current climate.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Stop idling on the spot and grow your business by 20% + in 2024 join Rachel to find out how to stop your workshop from running on the spot.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Janelle has spent the last 8 years helping over 100 mechanics start and grow successful mobile mechanic businesses.
Her mission is to help Australian's trust mechanics again by changing the lives of hard-working mechanics and guiding them to success. She has achieved that in her own life with a plethora of happy customers and dozens of 5 star reviews across the board.
Janelle is also an advocate for Choice of Repairer and actively works on consumer education and lifting the work standards and reputation of mechanics.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Nick Dal Santo first came onto the AFL scene after being drafted to St Kilda at the end of 2001, making his debut in the 2002 season. Since then, he did not look back, playing over 320 games in his career as a skillful midfielder. He was selected in the All-Australian team three times, in 2005, 2009 and 2011.
Nick is well regarded and admired for his leadership, engaging in coaching and donating his time to charity and community work.
Here Nick shares the true essence of teamwork and the key to keeping yourself cool under pressure.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Sometimes we presume things about customers, we can tell ourselves stories like they’re expecting bottom dollar, they only want the minimum service available to get them back on the road again, the list goes on.
This is simply not the case, many people want to keep their car in tip top condition it’s so important to them in their day to day lives, they do actually want to be offered more to enable their car to have better performance daily and to make it work at optimum condition to support them and their families lives.
Delve into the different ways you might be getting in your own way and telling yourself a story that simply not only isn’t true but is preventing your business and your own lifestyle from flourishing with Rachael Evans.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Unfortunately in this day and age anyone can review your business on Google, it’s quite a frightening prospect that a competitor or someone you didn’t meet eye to eye with could actually affect your reputation and ultimately your bottom line in this way.
Let Rachael guide you through the tricky territory of reviews and your business there are actually things you can do to resolve some problems online.
Also ever thought of getting someone else to buy into your business hear about the pros and cons with Rachael Evans.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Lots of us go from day to day so busy and chasing our own tails. That is one way to do it and there’s nothing wrong with that. You probably often find it impossible to leave the business because there are too many fires to put out on a daily basis. This was life for Chad and Sarah until they changed things up.
Listen in to their story on taking the time to develop systems and find out how they did it. Find out about the incredible impact it had on their lifestyle after that and how they went from not being able to leave the shop to not even having to think about it on an epic 6 week holiday.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What do you do when you get push back from a customer and things get heated or staff don’t toe the line and begin to cause problems for you and the rest of your workshop? Join Dean Evans for his crash course in how to resolve conflict effectively.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Michael Caruso is a Professional racing car driver in the Supercars and TCR Australia Championship. Co-founder and Host of Below the Bonnet Podcast on KAYO Sports. He has turned his passion for motorsport into a living find out his tips on how to do this successfully.
Also she’s a husband and father to three beautiful children he says finding balance is so important in life and talks around whys to do it as well as his podcast telling your more than you’ll hear in mainstream media about what’s really going on in Motorsport, check out Below the Bonnet with David Reynolds.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Delving into the mind of the Rachael Evans always reaps benefits. Here, Rachel chats about buying cars and machinery at tax time to avoid a big bill.
Also, what should you do if a nearby competitor closes down, should you take over their workshop also how do you pick up their customer base? This and more in Workshop Whispers with Rachael Evans.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Charlie Bullis is UK born, living and loving Australia since 2006 and a Motorsport fanatic. Currently a presenter for Hatch NOW, the TA2 Muscle Car Series, Motorsport Reporter, a National campaign driver for with Goodstart early learning and regular writer for Mamamia.
Here Charlie shows you how to find success by pin pointing your point of difference and sharing it with the world. She also gives you amazing tips about growing your socials and connecting with your audience to make them resonate with what you have to say.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You are selling yourself short. Learn how to make more money by doing the exact same hours, not compromising your service and still walking away with happy customers, Rachael has the answers.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you putting out fires daily having to show staff things over and over again then someone quits and it’s complete mayhem. Listen in to how you can build systems to set you free and we’re not talking to someone from a systems business we’re talking to the wife of an auto repair shop owner who did it all herself!
Nicola Van Huenen built all her systems for her and her husband's workshop from scratch. Here, Nicola talks about her background in design and marketing, her experience with her workshop, not overwhelming yourself, working with your partner and implementing the Profit First system.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Are you sick of missing dinner dates and family occasions? Rachael has advice that will stop you working back overnight. Also are you flagging? Maybe specialisation is the key to success, listen in.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Maybe you're humming along and you're doing ok but you look at other workshops and think what do I have to do to reach that next level? Brett & Ruth Gillard from Sherson Automotive have taken that leap to the next level and they want to share with you the details of how they did it, listen in.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Sometimes the customers can put it over us, we’re busy, we want our business to succeed and we don’t under any circumstances want to lose any customers however there is some behaviour you must not tolerate from customers because it’s actually hurting your business.
Here we examine why you should never allow vehicles to leave your workshop without payment and what you can do to prevent it.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
The screws are tightening in every aspect of life at the moment cost of living, rate rises and more so it's only natural that people feel stressed.
As a business owner you're already under pressure so this is a really stressful time. Dean Evens is here to help. Use his tips to foster your wellbeing and create a better life for you, your workers and your family. Dive into the psychology of performance and discover how to go from zero to hero and come out elite business owner.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Lots of people see social media as such an important part of their business these days. In today’s episode we delve into social media agencies and whether or not it’s worth employing them. Also how do you build an effective social media presence? Also we dive into Tax Debt and try to help you out.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Do you ever hear that alarm go off for a gym session and just think 'argh I can't be bothered today', maybe you need to lighten the load on yourself. We go very hard on ourselves as business owners and tick every box known to man but sometimes this isn't helpful.
As the Founder of The Meta Project, Olly Wood is known for his ability to see the big picture. Rather than simply encouraging high-performers to do more and work harder, Olly has worked with world leading experts in exercise, nutrition, biochemistry, and coaching to develop a more holistic, scientific, and sustainable approach to health and performance.
Maybe what's needed from you to help yourself and your business is a bit more tuning in day to day and a bit more kindness to yourself. Check out Olly's incredible insights to help you feel happier and healthier and get you kicking more goals in your business today.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Brad & Joanne Lowe from Geelong Transport Repairs were doing a great turnover but they were failing to make a good profit and really felt like they were working for nothing. Listen to the steps they took to turn that around and move to a place where they're sitting pretty and really looking forward to planning their future goals as they see everything they've worked towards come to life.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Employees can be known to slack off when the boss isn’t around right? You see it in every business but there are things you can do to prevent this happening. We’ll get your shop running smoothly when you’re away! Tune in to find out how!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whisper s”, and she might answer it in an upcoming Workshop Whispers episode.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Toxic team members left unchecked can destroy a culture you've worked so hard on and of course effect your bottom line, significantly. Gain insight into how you can manage toxic team members with Dean Evans and stop ignoring a problem that will cost you dearly if left unchecked or dealt with incorrectly.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
What makes an aftermarket giant? Join Rachael as she chats with Anthony Hughes, General Manager of Marketing for Burson Trade, as they discuss what makes Burson so prolific in the Australian Auto Aftermarket, and how being there for your customers in times of crisis is what counts.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Even though you might not be thinking about retiring any time soon or maybe you are, it’s really important to start working up an exit plan and put it in place, it will become important if you ever fall ill or you want to sell or you’re injured or want to retire and pass the business down. Learn more about implementing these. Also we’re dealing with a slow moving economy at the moment. You can put plans and structure in place to help you out in times like these, listen in to Rachael’s tips.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Can good culture and profit go hand in hand? In this insightful episode, Rachael chats with Jaime Virgin about how her intergenerational truck repair business did the hard work to solve their culture problems leading to a rewarding and profitable business that employs more than 50 people.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You see many Auto Repair Shops flock to discounts to bring in new customers and encourage people to return to their business but these tactics are not only bad for your business but bad for our industry as a whole, discover new ways to stand out from the crowd with Rachael. Also a 4 day work week sounds very desirable but how in fact do you get there? What does it actually look like to work to model and create a better life balance but retain a thriving business.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Video is an important part of marketing your auto repair business and you can use it to attract your ideal customer and create a loyal following who are constantly reminded of your brand every time they engage with you online.
You can also use video to enhance your customer's experience and make you stand out from your competitors.
This podcast features James Cooper, a Filmmaker and Video Storytelling Coach. Growing up in Hollywood, California he's been in the entertainment industry since he was 5 years old. He currently has a program called POWERFUL VIDEO helping business owners get clients with video and cinematic storytelling.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
A profitable Auto Repair Shop, solves problems and provides choice so why wouldn't you want to be in that space? A good coach and mentor is the key driver to your businesses success. They've done it before many a time and they can do it for you so what's holding you back? Make your Auto Repair Shop run like clockwork and deliver results like never before. Find out how.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Peter Harris and Peter Haylock from ALL 4 x 4 Spares join us to tell you the story behind how they got started. They pride themselves on a great culture and ship to 15 different countries a week, they share the secrets of hiring a great team and much more.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Managing conflict properly is so important. You’re already in a compromising position be it with customers, staff or your business partner, when conflict arises it can go one of two ways, be resolved or escalate. Learn how to effectively manage conflict and your business will thank you for it tenfold. Elevate the culture of your team, your interaction with customers and get on better with your business partners by employing Dean Evans’ methods.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
If you think it doesn't matter what brand of oil you use, think again. Rachael speaks with Michael Inserra of Castrol Australia about how constant changes to specs from the OEMs make servicing in the aftermarket increasingly complex, and what you should be looking for from your lubricant supplier.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Should you invest in marketing if you're full up with bookings? And making the tough call to fire someone, when should you do it? If you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
You've had your accountant forever, you might even classify them as a friend but are they doing all they can to help your business succeed? Are they industry specific with a great understanding of your workshop the best ways to effectively manage your tax? If not it's definitely time to move on. Also, we all know having a great service advisor can do incredible things for customer relationships and your bottom line but is it best to recruit one in house or should you employ someone new. Rachael has all the answers.
See omnystudio.com/listener for privacy information.
Rachael talks with Richard Phillips of Service Programs Australia, supplier of Vehicle Visuals, about what today's savvy customers are looking for from their auto repair shop of choice, and how you can maximise your profits by being ahead of the game.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
We let you know common financial errors and help you steer clear of them, also the mark up matrix, get paid what you’re worth and understand how to implement it in this Workshop Whispers episode.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Toxic team members aren't good for business and they can destroy the culture you've worked so hard to create at your workplace. It can be so hard to deal with toxic team members too but coach Dean Evans has laid out a plan for you here so listen up to Performance Hub!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
SNAP ON franchisee Daniel Pullen let’s you in on the success of the brand, recounts its history and tells you why everything you buy needs to have an ROI.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
The pinch is real but that doesn’t mean you have to have customers skipping servicing, find out how you can keep your clients coming back. Also if you’re finding some of your team members lagging a little we have the keys to keeping them producive, listen in.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Everyone wants their brand to stand out and to be sort after right? Hear from Cody Mckay the owner of Radical Mechanical, an Auto Repair Shop that is just that! He's a proud Novocastrian and motorsport enthusiast. Cody loves cars. He's been a mechanic for 16 years and has worked with aircraft, light vehicles and motorsport teams. His passion is motorsports and is currently competing in the aussie racing car championship, plus many others.
Hear what he thinks are the keys to success in running a super successful Auto Repair Shop.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
How are your customers buying your services? Most Auto Repair shops sell one way but there are 4 ways your customers buy, so you might be losing out. Learn about how to understand your customers a little bit better, make them happier and increase your bottom line.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Lots of Auto Repair Shop owners spend up big just before tax time, is this a good idea? We also discuss when the time is right for a workshop upgrade.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Do you allow vehicles to leave your workshop without payment? Then this one’s for you. This can wreak havoc for your business and leave you in a world of pain. Never accept part payments either they can cause big problems, full payments only.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
You are the captain of your ship. You might have employee dramas, business hurdles but something can can be very difficult to tackle is what to do when the captain of the ship loses his or her drive. How can you motivate and lead others if you're struggling yourself? Find out what to do, listen in!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Ever thought of turning your love of cars into a social media business? Alex Dalrymple has done just that! He’s a former radio DJ who got through a 40 something career crisis by rediscovering his love of cars by launching a new car review channel on YouTube - 4 Wheels & a Seat. Alex has always loved cars - his mother says his first word was Merc.
Focusing on the driving experience and aesthetics of a new car, 4 Wheels & a Seat helps potential car buyers get an idea of what to expect and look out for in a new car before taking it for a test drive.
Here he talks about his famous encounters behind the scenes with Chris Hemsworth, Elsa Pataky and more plus we explore making your online content shine.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
It’s tough, you want to be friends with your staff but at the end of the day to enable growth in your business you need to be a leader who can inspire the troops! Here, Joey Glenn Wright an American professional basketball coach and former player who has been the head coach of three teams in the NBL and has been named coach of the year (2003–04, 2006–07 and 2016–17) discusses his advice on leading by example, not asking people to do something you wouldn’t do, admitting your flaws, building a great relationship with your team and more.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Technology, increase costs, the constant need to stay ahead and get business savvy in a difficult market that's only getting harder to navigate. Here Rachael talks to Sabtool Pty Ltd Managing Director about the biggest challenges facing our industry and how to overcome them.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Staffing is a major issue in this day and age. So many job adds go unanswered and finding the right people is so tough. Here, Greg Holmsen from The Philippines Recruitment Company (TPRC) will clue you in on bringing Filipino talent from overseas to help with your skills shortage, and choosing the right candidate for the job.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Are you a workaholic? It’s more common than you think. Business owners working around the clock, never taking time for themselves and missing out on precious family time.Sound familiar? Find out how to overcome being a workaholic and everything that goes with it withDean Evans.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Jessica Danes the granddaughter of one of the founding members of the British SAS and daughter of Roland Dane and now one of the bosses of the Triple Eight Race Engineering.
Here she dives into her passion for racing and how you can achieve your goals, manage your expectations and keep it all together at the end of the day.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
How do you get your team on board with your vision? It’s so important without it you’ll be less successful. Also, tax shock and what to do about that.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Here, Rachael provides her insights on how you can overcome the current skills shortage by attracting the right candidates, or recruiting from overseas. She also gives advice on whether you should consider opening another shop or growing your current one.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
We are so excited to feature Betty Saunders-Klimenko the amazing Aussie motorsport team owner on Whispering Loudly! Betty has operated the Erebus Motorsport squad in the Supercars Championship since 2013. Her team have conquered the Bathurst 1000 and Betty is a fierce promoter of women in motorsport and is a global ambassador for the Australian arm of the Dare to be Different initiative. This is a cracker of an episode!
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium, Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid.
See omnystudio.com/listener for privacy information.
Todd Hazelwood is just one of 24 elite drivers competing in the pinnacle of Australian Motorsport in the Repco Supercars Championship with Albury based team, Brad Jones Racing. Racing in his #14 Holden ZB Supercar, Todd and his team compete throughout all states of the country and put on a show to hundreds of thousands racing at speeds over 290kmphr. Todd has quickly become known as one of the youngest and most exciting talents in the Championship.
In this episode he shares his advice on building team morale, the importance of communication and dealing with competition, particularly on social media.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! The State of the Nation report from Capricorn found that 52% of Workshop owners were measuring their efficiency by whether or not they could pay their bills. Find out why you shouldn’t be doing that and how to properly measure efficiency.
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk.
See omnystudio.com/listener for privacy information.
Ed Tapley is the Regional Sales Director of all things automotive at Podium Australia, the interaction management platform that makes it easy for your customers to communicate with your business.
Here, Ed shares why systemisation should be a priority for businesses, the changes in the advertising space in the past decade, and how you can grow your margins and profits just by upselling!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
In this episode, Rachael chats with strength coach Amy Pettingill on how to use their strengths to empower your team and determine the feasibility of your potential new hire. Then you don’t want to miss this one!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you know when to name someone a Foreman or a Leading Hand? Also, when you leave your Auto Repair shop does it fall into disrepair? How do you prevent that and create a workshop you can step away from? Rachael has the answers.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. Have you had a customer that has asked to speak with one of your technicians or you, the business owner? Then this one’s for you! Here at The Workshop Whisperer, we always speak about the importance of having a Service Advisor. In this episode, Rachael speaks to the importance of it and why not having one could be jeopardising the growth of your business.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk.
See omnystudio.com/listener for privacy information.
Jeff Hazzeldine from SCS 4WD Centre has carved out a super successful workshop with multiple staff in the specialised area of 4WDs find out how.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Conflict with the team or customers is such a difficult thing to tackle, it's something that comes up often for workshop owners and challenges many. Here he takes you through five principles to help you towards conflict resolution. We also delve into what to do if a team member is constantly causing trouble in the workplace.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Katie Stepanek worked in a high end Government job in Canberra and left it all to join her husband at Gentech Automotive. Here we delve deep into the trials and tribulations of the husband and wife working team, the challenges and how to overcome them, and build an incredible business. Gentech continues to grow and expand daily, while they create a better work life balance at the same time.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Paul Maric is a car loving entrepreneur that spends his day writing about cars. Paul is the co-founder of independent publisher CarExpert.com.au and co-founded CarAdvice.com, which sold to the Nine Network in 2016.
Here, he speaks on his journey in the automotive industry, working with two other co-founders at CarExpert.com.au, upskilling for the rise of electric cars, and making a good impression for customers. Great episode.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. In this episode, Dean speaks on the difference between a lead and lag measure, how overwhelm can negatively impact the efficiency of your auto repair business and how to know if you and your team are actually winning.
Very insightful episode!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you need a kick in the pants to get going, these episodes are for you! Here, Rachael talks about how important it is to track your numbers so that you can track the effectiveness of your hard work. Are you monitoring your numbers? You definitely don’t want to miss this one!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Are you thinking about specialising your auto repair shop but you’re having trouble with the logistics of the transition? Or are you wondering how long in advance you should be booking out your customers?
Then you don’t want to miss this one!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
In this heartfelt episode, Rachael chats with Engine Room client Sean Acton about disasters of the natural and personal kind, and the mindset required to keep putting one foot in front of the other.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. In this episode, Dean speaks on how to create a winning partnership in your auto repair shop.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! You spent a long time crafting your company values and they align perfectly with your brand but it can be tempting to compromise it especially when you come up against strong resistance and you see it as an easy way out. Listen into why it's not good to compromise your brand and the dangers that can come from it.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
See omnystudio.com/listener for privacy information.
Brett "Crusher" Murray left home at the age of 16 to start his journalism career in regional NSW and almost four decades later, he is recognised as one of the most knowledgeable, generous and successful media and activation
entrepreneurs in the world. His company, BAM Group, is one of the most recognised and respected in the world of sports and major events, while his news website Speedcafe.com is the #1 independent motorsport news site in the world.
You don’t want to miss this episode!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Moving workshops can be taxing, physically, mentally and financially. Learn how to do it while preventing budget blowouts. We want to create a profitable auto repair shop but we also need to create a structure that will allow us to take time off. What do you do when a key staff member leaves?
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael talks about why you need to stop avoiding problems in your business. If you’ve got your head in the sand about your financials and your team, then you can’t miss this episode.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael helps one listener who feels they are still not even at 50% capacity after 30 years in business. Wow! She also provides her advice on how to navigate problematic technicians and customers in your auto repair shop.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whisper s”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Aaron Crossin has extensive experience in owning, operating and managing small businesses. He has worked with a number of highly driven business coaches in Australia and has proven success in marketing and growing their operations. Joining The Workshop Whisperer as General Manager in November 2021, he oversees the daily business operations behind the scenes, delivering leadership and strategic direction to ensure the Workshop Whisperer operates cohesively to achieve its business objectives.
In this episode, Rachael and Aaron discuss why it might be time for you to bring in middle management into your auto repair shop, how to attract the right middle manager, and make the transition in your business as smooth as possible.
Don’t miss this one!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael speaks on why you shouldn’t be underestimating the effort that you put into your job ads. With the current skills shortage, you want to ensure you are attracting the right candidates. If you want to find out how you can write better job ads, listen to this episode!
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the psychology of performance and how to be an elite business owner. If you feel like your business isn’t heading in the direction that you want, then you need to listen to this one! It’s time to make decisive action for you to do things better in your auto repair shop.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Here, Rachael provides her insights on how you can overcome the current skills shortage by attracting the right candidates, or recruiting from overseas. She also gives advice on whether you should consider opening another shop or growing your current one.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
James Cooper is a Filmmaker and Video Storytelling Coach. Growing up in Hollywood, California he's been in the entertainment industry since he was 5 years old. He currently has a program called POWERFUL VIDEO helping business owners get clients with video and cinematic storytelling.
In this episode, James speaks on why video is an important part of marketing your auto repair business, how you attract your ideal customer and a loyal following. He also discusses the advantages of using video to enhance customer service experience in your business.
Great episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael speaks on why you should stop using paper job cards and start using the technology that is available for your auto repair business. Why wouldn’t you want to make your life easier?
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer -
https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael provides her advice on measuring how well your team is performing together, and as individuals. She also helps another listener navigate what to do when their accountant is unresponsive, and when their supplier is dishonest.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the psychology of performance and how to be an elite business owner. If you’re trying to make a change in your business or even in your personal life, then this episode is for you. Listen in to find out how you can make positive changes that actually stick.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast in this episode we talk about why you should raise your prices.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael provides her advice on what to do when team members are not behaving when the business owner is not around, and how to bring in more work.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whisper s”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Dr Imogen Reid is Lead, Policy and Strategy at the Victorian Automotive Chamber of Commerce, a role that provides strategic policy oversight across VACC’s 15 industry divisions. She is also Manager of Women in Automotive, a special interest group of the VACC, which aims to support, promote and encourage more women into the automotive Industry. Imogen has a PhD in international business and is a passionate advocate for lifting female participation rates and raising women’s economic empowerment.
In this episode, she discusses her role at the Victoria Chamber of Commerce and Women In Automotive, the impact of the current skills shortage on auto repair businesses, and supporting women in a male dominated industry.
Great episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael speaks on why you should be on top of your finances in your auto repair shop, and whether your accountant might be doing you more harm than good.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business
success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Listen to the story of one of The Workshop Whisperer’s Engine Room to Workshop Warrior clients. They reached out to the team back in 2020, and have only seen win after win since then. Want to celebrate the same wins as Brad & Joanne Lowe?
Find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success by heading to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Welcome toPerformance Hub on Whispering Loudly with Dean Evans where delve deeply into the the psychology of performance and how to be an elite business owner. Are you a workaholic? It’s more common than you think. Business owners working around the clock, never taking time for themselves and missing out on precious family time. Sound familiar? Find out how to overcome being a workaholic and everything that goes with it.
This episode originally aired December 1, 2020.
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael provides her advice to an auto repair shop owner that is in dire need of a new technician, but believes they do not have the funds for it. She also helps another listener with how to transition a team member to another position in the business.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
As the Founder of The Meta Project, Olly Wood is known for his ability to see the big picture. Rather than simply encouraging high-performers to do more and work harder, Olly has worked with world leading experts in exercise, nutrition, biochemistry, and coaching to develop a more holistic, scientific, and sustainable approach to health and performance.
In this episode, Olly delves into the importance of investing in your health today, and for the future, his advice on how to catch yourself before slipping into old habits, and shares the small steps you can take to make significant differences in your life today.
Business owner or not, don’t miss this episode!
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop
Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the the psychology of performance and how to be an elite business owner. Are you always telling everyone how ‘busy’ you are? Maybe you’re addicted to chaos. Dean Evans explains the hallmarks of this condition, why it's bad for business and how you can rectify it.
This episode originally aired January 19, 2021.
Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael speaks on why you are potentially the bottleneck in your business to growth, why you need to systemise processes, and how to empower your team to take charge when you are away. If you want freedom from your business, then this episode is for you!
Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the psychology of performance and how to be an elite business owner. Getting the best team around you is so important when you're trying to create a successful Auto Repair Shop. Find out how to get the team you need with Dean Evans.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on January 5, 2021.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you need to hire someone to do your social media? How can you create an engaging social media presence? Have you got a tax debt you can't seem to manage? Listen to this! Rachael has the answers.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on December 10, 2019.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Chris Notte - Want a team that doesn't rely on your knowledge to direct and fix everything? You need to have them well trained! In this episode Rachael chats with AASDN WA Chairman Chris Notte about the importance of accessing top notch technical and business training for your auto repair shop team, and where to find it.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on February 25, 2019.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Ange Wall of Accelerate Automotive and Adele Goodwin of Ipswich City Mechanical share what it's like to share the auto repair shop owner journey with their husbands, and how the role they play is vital to success.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on December 13, 2019.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the psychology of performance and how to be an elite business owner. It is so important for you to lead from the front as a business owner. What are the keys to being a great leader and how can you implement leadership strategies daily that will ensure your Auto Repair shop's success. Find out!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on February 16, 2021.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI A Masterclass for the brave is a new component of the Workshop Whisperer podcast. Do you sometimes feel that you're going around in circles and not making the progress you should be making? Find out how to fix that.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on September 22, 2020.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Award winning Money Mentor and long time friend of The Workshop Whisperer Adele Martin, joins the show to discuss the biggest mistakes she sees auto repair shop owners make when it comes to their finances. This episode is not to be missed!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on January 28, 2020.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael discusses how to bounce back after a Federal election and techniques to motivate your team.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired on October 8, 2019.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! It’s time to cut the sh*t and get brave and institute continuous time clocking if you haven’t already. Find out why and how it will take your Auto Repair Shop to the next level.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired January 12, 2021.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Rachael talks with Richard Phillips of Service Programs Australia, supplier of Vehicle Visuals, about what today's savvy customers are looking for from their auto repair shop of choice, and how you can maximise your profits by being ahead of the game.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
This episode originally aired October 1, 2019.
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael discusses the use of service stickers on customers' cars and whether it’s something to consider in your business. She also delves into navigating the answer to, “What is your labour rate?” when a customer asks in your auto repair shop.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Brad Gannon is the CEO of Automotive of Capricorn Society. Capricorn was originally established as a cooperative in 1974 to assist automotive repair and service businesses. 45 years on, Capricorn has grown to over 24,0000 auto businesses whose members have purchased over $2.5B in parts and services every year from more than 2000 preferred suppliers in Australia and New Zealand.
In this episode, Bradley discusses how Capricorn was able to prepare for the pandemic, how they’ve been able to support the automotive industry, and what Capricorn benefits auto repair shop owners can be excited for when they join as a member!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Ed Tapley is the Regional Sales Director of all things automotive at Podium Australia, the interaction management platform that makes it easy for your customers to communicate with your business.
Here, Ed shares why systemisation should be a priority for businesses, the changes in the advertising space in the past decade, and how you can grow your margins and profits just by upselling!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Wishing things were different in your auto repair shop? Listen in on this episode to find out the 5 steps (that you can do on the way to your workshop!) to help you move forward in your business.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. In this episode, Rachael speaks on why you should only be accepting full payment at the end of service.
Do you allow vehicles to leave your workshop without payment? Then this one’s for you.
If you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Service Programs Australia is a leading provider of sales, communication and customer experience software to the automotive repair industry. Richard Phillips is the Owner and Managing Director of Service Programs Australia. Developers and distributors of Customer Experience software and services that are proven to help car service centres win and WOW more customers and keep them coming back.
Here, Richard discusses what businesses have done to stay resilient during the midst of the pandemic, what makes an auto repair shop a top tier workshop, and what Service Programs
Australia has in store for you in the near future.
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! In this episode, Rachael provides her advice on opening another auto repair shop, and the different terminology that can be used when invoicing your customers.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
MechanicDesk is a workshop management system with a number of features in one place including invoicing, supplier management, service scheduling, marketing and so much more! At MechanicDesk, Russell specialises in assisting auto repair business users to recover data from previous platforms, training and support.
In this episode he shares a few features on the MechanicDesk platform that you might be using or aware of. Plus, he provides his advice for businesses stepping back into normal trading after the peak of the pandemic.
Very useful episode!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you’re still offering mates rates, discounts or customer credits, this episode is for you. Rachael hammers down as to why running discounts can attract the wrong customers, and why raising your prices will be the way to build a more profitable auto repair business.
If you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
The Australian Automotive Aftermarket Association is the national industry association representing manufacturers, distributors, wholesalers, importers and retailers of automotive parts and accessories, tools and equipment, as well as providers of vehicle service, repair and modification services in Australia.
Here, Stuart Charity & Lesley Yates speak on how the pandemic has impacted the AAAA, how they’ve been able to support the automotive aftermarket industry and auto repair shops during this time, and they also share some exciting news regarding the April 2022 AAAA Expo coming up soon! Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Here, Dean speaks on the importance of recovery as business owners. The risk of burnout is amplified for a business owner… So, how can you recover and manage your energy so you can perform optimally long term?
Find out on this episode of Performance Hub!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Are you thinking about specialising your auto repair shop but you’re having trouble with the logistics of the transition? Or are you wondering how long in advance you should be booking out your customers?
Then you don’t want to miss this one!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Paul Maric is a car loving entrepreneur that spends his day writing about cars. Paul is the co-founder of independent publisher CarExpert.com.au and co-founded CarAdvice.com, which sold to the Nine Network in 2016.
Here, he speaks on his journey in the automotive industry, working with two other co-founders at CarExpert.com.au, upskilling for the rise of electric cars, and making a good impression for customers. Great episode.
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. In this episode, Dean speaks on the difference between a lead and lag measure, how overwhelm can negatively impact the efficiency of your auto repair business and how to know if you and your team are actually winning.
Very insightful episode!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Ed Tapley is the Regional Sales Director of all things automotive at Podium Australia, the interaction management platform that makes it easy for your customers to communicate with your business.
Ed speaks on the changing expectations of customers globally over the past two years, what you can do to succeed during these uncertain times and how Podium has been able to support auto repair businesses with their innovative marketing tools.
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
FDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. Have you had a customer that has asked to speak with one of your technicians or you, the business owner? Then this one’s for you! Here at The Workshop Whisperer, we always speak about the importance of having a Service Advisor. In this episode, Rachael speaks to the importance of it and why not having one could be jeopardising the growth of your business.
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Todd Hazelwood is just one of 24 elite drivers competing in the pinnacle of Australian Motorsport in the Repco Supercars Championship with Albury based team, Brad Jones Racing. Racing in his #14 Holden ZB Supercar, Todd and his team compete throughout all states of the country and put on a show to hundreds of thousands racing at speeds over 290kmphr. Todd has quickly become known as one of the youngest and most exciting talents in the Championship.
In this episode he shares his advice on building team morale, the importance of communication and dealing with competition, particularly on social media.
Don’t miss this one!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Here, Dean speaks on the two types of stress, taking control, making strategic changes and how to manage overwhelm with your team.
Are you unconsciously creating an environment of stress in your auto repair shop? Find out on this episode of Performance Hub!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Janelle has spent the last 8 years helping over 100 mechanics start and grow successful mobile mechanic businesses. Her mission is to help Australian's trust mechanics again by changing the lives of hard-working mechanics. She's an advocate for Choice of Repairer and actively works on consumer education and lifting the work standards and reputation of mechanics.
Here, she speaks on her journey with Blue Toro, working with the Australian Automotive Aftermarket Association (AAAA), making it in a male dominated industry and customer feedback.
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you deal with negative customer reviews from genuine customers and fake profiles? What should you be looking at when an employee wants to buy into the business? Listen in to find out!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you need a kick in the pants to get going, these episodes are for you! Here, Rachael talks about how important it is to track your numbers so that you can track the effectiveness of your hard work. Are you monitoring your numbers? You definitely don’t want to miss this one!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Since Rhiannon’s accident, her story has been an inspiration to many people, both affected by disability or injury, as well as giving everyday people a healthy serve of motivation. Rhiannon Tracey looks to help and inspire and is determined to see change and options given to people with spinal cord injury. She is the Founder of The Next Step Spinal Cord Injury Recovery Centre, a not-for-profit organisation dedicated to providing the best recovery options in Australia. In this episode, Rhiannon speaks about the importance of being vulnerable, growth and how rejection can often be the opportunity for something better. Great episode this one!
Email your questions to admin@workshopwhisperer.com and Rachael might answer them in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. Here, Dean speaks on how your company culture impacts your recruitment process, employee productivity and your employee retention.
What should you be aware of when it comes to your company culture? Find out on this episode of Performance Hub!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Cody Mckay is a proud Novocastrian, Mechanical Workshop owner and motorsport enthusiast. Cody has been a mechanic for 16 years and has worked with aircraft, light vehicles and motorsport teams. His passion is motorsports and is currently competing in the aussie racing car championship, plus many others.
Find out how he differentiates his auto repair shop to his competitors, and what is in store for the future of Cody McKay Motorsports!
Email your questions to admin@workshopwhisperer.com and Rachael might answer them in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you need a kick in the pants to get going, these episodes are for you! Here, Rachael talks about navigating the muddy waters of COVID vaccinations and your Auto Repair shop.
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Nick Dal Santo first came onto the AFL scene after being drafted to St Kilda at the end of 2001, making his debut in the 2002 season. Since then, he did not look back, playing over 320 games in his career as a skillful midfielder. He was selected in the All-Australian team three times, in 2005, 2009 and 2011! Nick is well regarded and admired for his leadership, engaging in coaching and donating his time to charity and community work. Listen in to what Nick has been up to following his sporting career and what advice he has for all you auto repair shop owners out there!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you need a kick in the pants to get going, these episodes are for you! Many business owners have limiting beliefs when it comes to upselling to their customers in their auto repair shops. Not only does upselling increase revenue and profits, it can also help with providing a better customer experience and team training. Listen to this episode to hear why upselling your customers is so important and why your customers may be saying no to your recommendations!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
On this episode of Whispering Loudly, we have Engine Room clients Brett & Ruth from Sherson Automotive over in New Zealand! In this episode, they talk about their experience with purchasing their auto repair shop nearly 4 years ago, joining The Workshop Whisperer Engine Room and how they’ve been able to thrive since then. They also share their advice on working on the business rather than working in the business.
Listen in on this one!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What should you do if a key team member requests annual leave for a long period? Also, what should you do if you have a vehicle in your auto repair shop that hasn’t been picked up in weeks? Listen in to find out!
Follow @whisperingloudlypodcast on Instagram for more auto repair shop tips and updates on the podcast - https://www.instagram.com/whisperingloudlypodcast/
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Brett "Crusher" Murray left home at the age of 16 to start his journalism career in regional NSW and almost four decades later, he is recognised as one of the most knowledgeable, generous and successful media and activation entrepreneurs in the world. His company, BAM Group, is one of the most recognised and respected in the world of sports and major events, while his news website Speedcafe.com is the #1 independent motorsport news site in the world.
You don’t want to miss this episode!
And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
See omnystudio.com/listener for privacy information.
Nicola Van Huenen built all her systems for her and her husband's workshop from scratch. Once they found The Workshop Whisperer, they were able to fly and see business results. In this episode, Nicola talks about her background in design and marketing, her experience with her workshop, not overwhelming yourself, working with your partner and implementing the Profit First system.
Listen in on this one!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you own a job, or do you own a business? How do you deal with mummy guilt and working? Listen in to find out!
Email your questions to admin@workshopwhisperer.com and Rachael might answer them in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Greg Holmsen started The Philippines Recruitment Company (TPRC) back in 2012. He knew about the amazing talent in the Philippines and has now been a part of bringing thousands of skilled workers in from the Philippines. From chefs, accountants, teachers and many mechanics.
Listen in on his successes with offshore recruitment and bringing Filipino talent from overseas to help with the skills shortage, and choosing the right candidate for the job.
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
FDI! A Masterclass for the brave features regularly on The Whispering Loudly podcast. If you need a kick in the pants to get going, these episodes are for you! Here, Rachael delves into the importance of taking a break and drawing boundaries when it comes to work.
How do you empty your mind at the end of the week so you can actually have a restful weekend? Listen in to find out!
Email your questions to admin@workshopwhisperer.com and Rachael might answer them in an upcoming Workshop Whispers episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Michael Caruso is a Professional racing car driver in the Supercars and TCR Australia Championship. Co-founder and Host of Below the Bonnet Podcast on KAYO Sports. Husband and father to three beautiful children.
Here he talks about becoming a supercar driver, signing with Team 18, starting Below the Bonnet with David Reynolds and the importance of enjoying work-life balance and staying present. Great episode!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
In the four previous episodes of Performance Hub this season Dean discusses the business elements of why your auto repair shop may be failing to reach its full potential. In the final episode of this series, we discuss the fifth reason, not reaching your full potential as an individual.
How can you take charge of your future? How can you transition from manhood or elderhood? Listen in to discover how to explore and expand your potential as a business owner and individual.
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. This episode is Part 4 of The 4 Core Reasons Why Your Auto Repair Shop is Failing to Reach its Full Potential Series. The essence of what you bring into the workshop everyday shows customers and employees how your workshop is being run. Feeling frustrated that your workshop is not looking the way you pictured it would look like?
Find out what it means to have a lack of sunshine in your business.
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Why is support so important to your business? Find out!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. This episode is Part 3 of The 4 Core Reasons Why Your Auto Repair Shop is Failing to Reach its Full Potential Series. It is so important to have knowledgeable and qualified people at your workshop that are there and ready to help you fill the gaps so you can get the results you want.
Why is support so important to your business? Find out!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. This episode is Part 2 of The 4 Core Reasons Why Your Auto Repair Shop is Failing to Reach its Full Potential Series. A lack of strategy will lead you to be overwhelmed and eventually, overworked. Trial and error is the worst possible strategy to grow and run a successful business. Don’t take the long road to success.
What strategies should you use to get better results sooner? Find out on this episode of Performance Hub!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving into the psychology of performance and how to be an elite business owner. This episode is Part 1 of The 4 Core Reasons Why Your Auto Repair Shop is Failing to Reach its Full Potential Series. You may have the technical skills as a mechanic, but you also may have a lack of skill when it comes to actually running an auto repair shop like a business person.
What steps should you take to build these skills? Listen in to find out!
Whispering Loudly, The Workshop Whisperer's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Jessica Danes the granddaughter of one of the founding members of the British SAS and daughter of Roland Dane and now one of the bosses of the Triple Eight Race Engineering.
Here she dives into her passion for racing and how you can achieve your goals, manage your expectations and keep it all together at the end of the day.
Whispering Loudly, The Workshop Whisper's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Imagine going from a fledgeling business to expanding and growth beyond your wildest dreams? Listen in to discover how Marcus from Skilly’s Tyre and Auto did it.
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! You spent a long time crafting your company values and they align perfectly with your brand but it can be tempting to compromise it especially when you come up against strong resistance and you see it as an easy way out. Listen into why it's not good to compromise your brand and the dangers that can come from it.
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Alex Dalrymple is a former radio DJ who got through a 40 something career crisis by rediscovering his love of cars by launching a new car review channel on YouTube - 4 Wheels & a Seat. Alex has always loved cars - his mother says his first word was Merc. Focusing on the driving experience and aesthetics of a new car, 4 Wheels & a Seat helps potential car buyers get an idea of what to expect and look out for in a new car before taking it for a test drive.
Here he talks about his famous encounters behind the scenes with Chris Hemsworth, Elsa Pataky and more plus we explore making your online content shine.
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Ed Tapley the Account Executive from Podium will help you optimise the search capacity of your business, better your customer experience and show you how you can use technology to improve your workshop today.
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Katie Stepanek worked in a high end Government job in Canberra and left it all to join her husband at Gentech Automotive, here we delve deep into the trials and tribulations of the husband and wife working team the challenges and how to overcome them and build an incredible business like Gentech have that’s expanding and growing daily while they create a better work life balance at the same time.
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! Is procrastination holding you back? Listen to find out if you’re procrastinating in certain areas and what you can do to overcome this problem that is holding your business back now!
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Jeff Hazzeldine from SCS 4WD Centre has carved out a super successful workshop with multiple staff in the specialised area of 4WDs find out how.
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What should you do if you find yourself working back late every night? Also what about specialising in a certain make of car?
Whispering Loudly, The Workshop Whisper's Podcast hanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Joey Glenn Wright is an American professional basketball coach and former player. He has been the head coach of three teams in the NBL and has been named coach of the year (2003–04, 2006–07 and 2016–17).
Here we discuss his advice on leading by example, not asking people to do something you wouldn’t do, admitting your flaws, building a great relationship with your team and more.
Whispering Loudly, The Workshop Whisper's Podcast Thanks to sponsors Podium, and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! When should you take the leap and jump into your own Auto Repair shop and is bad branding really that big of a problem. Find out!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the the psychology of performance and how to be an elite business owner. Being a workaholic can wreak havoc within your business and also ruin your family life. Find out how to identify workaholic traits and tendencies and stop them in their tracks, fast!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
We are so excited to feature Betty Saunders-Klimenko the amazing Aussie motorsport team owner on Whispering Loudly! Betty has operated the Erebus Motorsport squad in the Supercars Championship since 2013. Her team have conquered the Bathurst 1000 and Betty is a fierce promoter of women in motorsport and is a global ambassador for the Australian arm of the Dare to be Different initiative. This is a cracker of an episode!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What should you do if you purchase a business and it's got many and varied problems you weren't expecting? Also how to create boundaries for your staff so they respect you and give you space to live your life away from your Auto Repair shop.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! You are the captain of your ship. A toxic person can do massive damage to the business that you've worked so hard on and the culture that took a long time to cultivate in your Auto Repair shop, when is the right time to fire someone and how should you do it? Find out.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! You are the captain of your ship. You might have employee dramas, business hurdles but something can can be very difficult to tackle is what to do when the captain of the ship loses his or her drive. How can you motivate and lead others if you're struggling yourself? Find out what to do, listen in!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Many partnerships can work well with a wife managing the books and her husband running the Auto Repair shop but what happens when you have kids and your wife can't do it all? Rachel is here to help. Also, have you got a slow technician? When is it something to be concerned about and when is it ok? Find out.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the the psychology of performance and how to be an elite business owner. It is so important for you to lead from the front as a business owner. What are the keys to being a great leader and how can you implement leadership strategies daily that will ensure your Auto Repair shop's success. Find out!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Rachael Evans and Richard Phillips from Service Programs Australia will help you take your Auto Repair discuss who has come out stronger after the recent crisis and why the industry has residence. Plus where have the opportunities been and finally what do fixed price service plans being offered by dealerships mean for your Auto repair shop? We tell you how you can stay ahead of the dealerships.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! You always hear about why it is you should give employees second chances well Rachel is here to tell you about times when you shouldn't give someone a second chance. This episode will save you time and save your business. Listen in!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Moving workshops can be taxing, physically, mentally and financially. Learn how to do it while preventing budget blow outs. We want to create a profitable auto repair shop but we also need to create a structure that will allow us to take time off, what do you do when a key staff member leaves?
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the the psychology of performance and how to be an elite business owner. Are you always telling everyone how ‘busy’ you are? Maybe you’re addicted to chaos. Dean Evans explains the hallmarks of this condition, why it's bad for business and how you can rectify it.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! It’s time to cut the sh*t and get brave and institute continuous time clocking if you haven’t already. Find out why and how it will take your Auto Repair Shop to the next level.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the the psychology of performance and how to be an elite business owner. Getting the best team around you is so important when you're trying to create a successful Auto Repair Shop. Find out how to get the team you need with Dean Evans.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Charlie Bullis is UK born, living and loving Australia since 2006 and a Motorsport fanatic. Currently a presenter for Hatch NOW, the TA2 Muscle Car Series, Motorsport Reporter, a National campaign driver for with Goodstart early learning and regular writer for Mamamia. In this episode Charlie explains how fortune favours the brave, talks about success lying on the other side of fear and will show you how to grow your customer base by creating great social media.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Performance Hub on Whispering Loudly features Dean Evans delving deeply into the the psychology of performance and how to be an elite business owner. Are you coasting along? Doing ok but not really excelling or improving? Here Dean delivers the pathway to elite performance that will change the way you work and live.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Kirsty Gardner is an Engine Room client at The Workshop Whisperer she has recently had some huge wins in her business growing her team to 14 and taking on a lot of new work. Here Rachael explains how it’s easy to get consumed in what you want to achieve next and not celebrate your wins, glossing over big achievements. We discuss why celebrating your wins is incredibly important as your business grows.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI! A Masterclass for the brave features regularly now on The Whispering Loudly podcast. If you need a kick in the pants, to get going, these episodes are for you! The State of the Nation report from Capricorn found that 52% of Workshop owners were measuring their efficiency by whether or not they could pay their bills. Find out why you shouldn’t be doing that and how to properly measure efficiency.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Welcome to Performance Hub on Whispering Loudly with Dean Evans where delve deeply into the the psychology of performance and how to be an elite business owner. Are you a workaholic? It’s more common than you think. Business owners working around the clock, never taking time for themselves and missing out on precious family time. Sound familiar? Find out how to overcome being a workaholic and everything that goes with it.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Scott Brown from Diagnostic Network joins us from California to talk about the innovating ways in which his business was able to pivot to retain customers throughout the COVID-19 crisis and what the Diagnostic Network can do to help and grow your auto-repair shop.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Whispering Loudly is excited to introduce Performance Hub for Season 7 with Dean Evans. In those episodes you’ll delve deeply into the the psychology of performance and how to be an elite business owner. Today Dean tells you why if you’re not keeping score, you’re not playing the game properly.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
The Corona Virus pandemic has paved a path of destruction through the global economy, and none more so in Australia than in Victoria. In this episode we chat with Belinda Egan from Pit Lane Automotive about life in lockdown, trying to follow the rules, and making the tough decision to close until it's all over.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI A Masterclass for the brave is a new component of the Workshop Whisperer podcast. It’s so hard to say no to both customers and your employees because no one likes confrontation but flexing your no muscle will save your workshop time and money and save the culture of your workplace. Find out how to do it!
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you find that it’s super hard to ever leave your workshop or when you do everything goes wrong? Let Rachael help. Senior technicians that can manage your business and do great work are an incredible asset but what happens when they decide to up and leave? Let Rachael guide you through what to do or not ending up in this position in the first place.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Why should the blokes have all the fun? Join Rachael as she chats with Capricorn Apprentice of the Year Gabrielle Clift, and her boss at Highfields Mechanical Craig Baills about how female technicians are proving a force to be reckoned with.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
There are so many things that can go wrong in a business partnership, but to make your auto repair shop successful, your partnership needs to work. Whether you are in business with a friend or family member, your life partner, or you run the business solo and your partner supports in the background, this podcast will give you the 6 things your partnership needs to ensure success.
Find out how to create a winning partnership and how to get out if you simply can’t make it work.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Are you stuck on the same turnover? Find out how to change that. Do you feel pressure to say 'yes' to all your customer's demands even when they're unreasonable? Stop doing this and your business will reap the rewards. Listen in to find out how. Rachael has the answers.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.
Join Rachael as she chats with a Workshop Whisperer favourite, and Strengths Coach, Amy Pettingill.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
JFDI A Masterclass for the brave is a new component of the Workshop Whisperer podcast. Do you sometimes feel that you're going around in circles and not making the progress you should be making? Find out how to fix that.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium,Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Join Taylor Cutler from Podium and find out how you can make your workshop shine online and what you can be doing better.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Podium, Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
What do you do when you realise your biggest problem is you? Join Rachael as she chats with Adele and Brook Goodwin about realising they were the ones holding their business back, and what they decided to do about it to change their business fortunes.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
In this heartfelt episode, Rachael chats with Engine Room client Sean Acton about disasters of the natural and personal kind, and the mindset required to keep putting one foot in front of the other.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you want a four day work week? How to handle negative employees. Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Join Rachael as she speaks with Engine Room clients and caravan repair specialists Gemma Kelly and Josh Mullock about the biggest problems they overcame to ensure their business success.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Why you need mechanic specific software, How do I motivate my team? Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Ever wondered how a bad graphic design can affect your auto repair business? Join Rachael as she talks with graphic design and branding experts Kristy Coady and Rebecca Geraghty from Designbug about the most common mistakes auto repair shop owners make when it comes to portraying their brand.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Should you spend before tax time? Is moving now a good idea? Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Can good culture and profit go hand in hand? In this insightful episode, Rachael chats with Jaime Virgin about how her intergenerational truck repair business did the hard work to solve their culture problems leading to a rewarding and profitable business that employs more than 50 people.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Is it a good time to hire? How much should I spend on Marketing? Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
What makes an aftermarket giant? Join Rachael as she chats with Anthony Hughes, General Manager of Marketing for Burson Trade, as they discuss what makes Burson so prolific in the Australian Auto Aftermarket, and how being there for your customers in times of crisis is what counts.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What to consider when you're taking on employees and how to sell more labor hours daily. Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Rachael and Richard Phillips from Service Programs Australia will help you take your Auto Repair shop to the next level. What is preventing you from really excelling and making your Auto Repair shop shine? Face the fear of the unknown head on and your business will thank you for it. Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whispererhere.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Here we hep you get your debt down and look at what you need to consider when you're investing in new equipment or making any significant business investment. Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Conflict with the team or customers is such a difficult thing to tackle, it's something that comes up often for people workshop owners and challenges many. Dean Evans is a master is conflict resolution. Here he takes you through five principles to help you towards conflict resolution. We also delve into what to do if a team member is constantly causing trouble in the workplace.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! The ins and outs of fleet car work and mobile mechanic vs mechanical shop a comparison. Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Peter Harris and Peter Haylock from ALL 4 x 4 Spares join us to tell you the story behind how they got started. They pride themselves on a great culture and ship to 15 different countries a week, they share the secrets of hiring a great team and much more. Tune in NOW.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when your apprentice comes to the end of their time but they haven't worked out, or maybe they've excelled? What about mark ups on parts and oils? Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
COVID-19 has brought with it interesting times. Workshop owners are scared to recommend their customers undertake certain work in case they hear the word 'can't' but Dean Evans takes you through the steps that will help you turn can't into can and get rid of the fear around servicing them as best you can and recommending to them work that should be done on their cars.
Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Award winning Money Mentor and long time friend of The Workshop Whisperer Adele Martin, joins the show to discuss all things financial around the COVID 19 crisis. A very broad sweep of everything you should be considering financially right now. This episode is not to be missed! Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.
This is a crazy time indeed. Auto Repair shops have been effected in many different ways we look at those and also look at the top three things Auto Repair shops are doing incorrectly in today's current climate. Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
Proudly produced by Newcastle Podcast Station.
See omnystudio.com/listener for privacy information.
Chad and Sarah - Ann Condipodero - Ever dreamed of handing over the keys to your team and taking off on holidays for a few months? Chad and Sarah-Ann did, and Rachael caught up with them at the end of their 6 week adventure to find out what they did in their business so their team didn't need them while they were gone, and how it continued to make money while they played in the sun. Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when your top technician decides to open up down the road and take all your business? Also, how systemisation can save you and your workshop time and money. Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.
Haitham Razagui- With so many technological changes on the horizon for the auto aftermarket, does it pay to be part of an association? In this episode Rachael discusses the benefits of being part of a community that is seeking global best practice for technicians, particularly with EV, with Haitham Razagui from VASA.Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.
Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What structure should you operate under sole trade or company? Also, how to modernise your workshop. Rachael has the answers Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.
Workshop owners Adam and Megan Walters - If you've been in business a long time and everyday feels like Groundhog Day, you need to listen to this episode! Join Rachael as she chats with owners Megan and Adam Walters about how they finally got their lives back after 20 years of running John Dale Motors, and how it is making more profit now than ever before. Whispering Loudly, The Workshop Whisper's Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk. Find out more about the Workshop Whisperer here.
See omnystudio.com/listener for privacy information.