The CVC Home Service Success Network: Recent Episodes
Jerry Isenhour
The CVC Home Service Success Network is the podcast for business owners in the home services industries that want to take their business to the next level.
Culture is one of the most important ingredients for a company’s success, growth, and long-term vision—both for the owner and the manager working to achieve it.
In this episode of The CVC Home Service Success Network, we welcome back Brandi Biswell as she shares her insights on the small, intentional actions that can make a big impact when building a strong culture in a home service business.
The CVC Home Service Success Network is a weekly broadcast by CVC Success Group, offering ideas, strategies, and best practices to help managers of home service companies reach their dream destinations.
In this episode of The CVC Home Service Success Network, our topic is leadership—and we’re joined by Phillip Stoller, president of Saver Systems. But today, we’re not discussing Saver Systems. Instead, we’ll dive into Phillip’s experience in leadership training and coaching during his time at Alleron, a respected business leadership training center in Dayton, Ohio.
Join us for this enlightening conversation on how to strengthen your leadership skills and move closer to the level of success you envision as a manager.
The CVC Home Service Success Network is a presentation of CVC Success Group, created to help managers of home service businesses reach their highest potential.
Just imagine how successful a company could be if every team member had the mindset of an owner—it could be a game-changer for the entire business.
That’s the focus of this episode of The CVC Home Service Success Network, a presentation of CVC Success Group!
One of the toughest challenges in business—and in life—is staying on course to reach your goals. To succeed, goals must become firm commitments. But all too often, life throws unexpected roadblocks in the way.
In this episode of The CVC Home Service Success Network, we explore how to stay committed and sustain the process needed to achieve your goals—even when the path gets difficult.
The CVC Home Service Success Network is a presentation of CVC Success Group, created to provide practical ideas and strategies for managers of home service companies across the U.S.
It’s a proven fact: companies that hold daily morning meetings see higher sales, greater profits, and less waste. But to achieve these results, the meetings must follow a consistent, effective process—and be sustained every single day.
In this episode of The CVC Home Service Success Network, we break down the keys to running productive morning meetings that drive real results. Learn how to lead them efficiently and keep your team aligned and energized.
The CVC Home Service Success Network is presented by CVC Success Group to share proven ideas and processes with managers of home service companies across the country.
Today on The CVC Home Service Success Network, we’re joined by safety expert Bob Ferrari for a critical conversation on safety, safety training, and what employers must do to properly train and equip their teams in today’s work environment.
Every home service business must have a clear plan to ensure every team member goes home safely at the end of the day. Unfortunately, accidents still happen—and when they do, the consequences can be devastating for both employees and the business. Sometimes injuries are severe, even fatal. That’s why today’s discussion is so important.
Bob Ferrari, a subject matter expert on safety and a representative of the National Chimney Sweep Guild, brings valuable insights to help you create a safer working environment for yourself and your team. Tune in for actionable tips and golden nuggets you can put to use right away.
The CVC Home Service Success Network is presented by CVC Success Group to share ideas and strategies with managers of home service businesses across the U.S.
One of the keys to a successful business is the daily use of strong systems, processes, and procedures. These businesses also have the tools and data collection methods in place to maintain their momentum—day after day, year after year. This commitment is their mantra for continued high performance. They closely monitor their results and make real-time adjustments to stay ahead of every curve.
The CVC Home Service Success Network—presented by CVC Success Group—is designed to help managers of home service companies reach the level of success they dream of achieving.
Too often, sales don’t translate into the bottom-line profit our companies need. In some cases, the losses are so significant that it feels like we’ve paid the customer for the privilege of doing the work. When we dig into the root of the issue, we often discover breakdowns in the process that prevented the profit from becoming reality.
Today on The CVC Home Service Success Network, we’re diving into effective, profitable workflow strategies—and the checks and balances every operation needs to eliminate these costly mistakes.
Join us for this episode of the CVC Home Service Success Network as our guest, Jimbo Marshall, shares his expert advice on speaking confidently on camera and creating compelling videos that showcase the quality of your products and the level of service your company provides. A longtime videographer, Jimbo now teaches others how to appear natural on camera and how to create professional-looking videos using just a smartphone.
The CVC Home Service Success Network is brought to you by CVC Success Group and is designed to share valuable ideas and proven processes with home service company managers—helping them move steadily toward their dream destination.
As a manager, you probably know the feeling—each day brings mounting pressure, and it’s easy to become overwhelmed. The long hours and rising stress levels can take a toll, making it hard to find any sense of balance or satisfaction.
In this episode of The CVC Home Service Success Network, we’re tackling that very issue. We’ll share practical processes and strategies to help you leave that overwhelmed feeling behind for good.
The CVC Home Service Success Network is brought to you by the CVC Success Group. Our goal is to share valuable ideas and insights with the owners and managers of home service companies.
Branding is how a company is recognized and how it attracts customers to engage with its services and make purchases. But what does effective branding really involve? It’s a broad and important topic.
Be sure to tune in to this episode of The CVC Home Service Success Network as we welcome special guest Eric Ebbert, Head of Marketing at Saver Systems—one of the most well-known companies in their industry nationwide. Eric will share his insights on how to build a brand that effectively communicates the right message to your target market.
The CVC Home Service Success Network is brought to you by CVC Success Group and is designed to share valuable ideas and strategies with managers of home service companies across America.
One of the biggest aspirations of any manager is to build a workforce of industry experts who can provide exceptional service to customers while maximizing company profits with minimal mistakes and waste. Achieving this goal starts on day one. It begins with conducting thorough interviews to ensure that each new hire aligns well with your company culture. A strong onboarding process is essential—without it, failure is often the result.
Join us for this episode of the CVC Home Service Success Network as we explore the key strategies for effectively onboarding new hires and the essential tools needed to set them up for success.
The CVC Home Service Success Network is presented by CVC Success Group to support managers in the home service industry by sharing proven processes and methods that help businesses reach their goals.
Change, whether in life or business, can certainly be painful. However, it is necessary to reach your dream destination. Often, the failure to embrace change becomes a roadblock on your journey.
Join us for this episode of The CVC Home Service Success Network as we discuss the challenges of change, how it can hinder growth, and why the journey to success can often be difficult.
The CVC Home Service Success Network is a presentation of CVC Success Group, created to share valuable insights and strategies with managers of home service providers.
No, that’s not a typo—it’s the title of a book we recently discovered that highlights the power of systems and processes. This book explains why they are essential for success and how implementing them can propel your business forward, replacing daily chaos with smooth, efficient operations.
Be sure to tune in to this episode—you might just uncover some valuable insights to help you as a home service company manager.
The CVC Home Service Success Network is a weekly presentation of CVC Success Group, bringing you practical ideas to help take your business to the next level.
Every day can often feel chaotic, and by the end of it, we may find ourselves wondering: What did I actually accomplish today? The chaos distracts you from your priorities and steals the clarity needed to achieve your goals. Maintaining focus and clarity is essential to reaching your ultimate destination.
Join us today for a discussion on the power of focus and clarity.
The CVC Home Service Success Network is brought to you by CVC Success Group, designed to share valuable ideas and concepts with managers of home service providers. We invite you to be part of the conversation!
Today we'll discuss how AI can help capture and convert leads into appointments and customers - because unless a lead becomes a customer, the money spent acquiring that lead is wasted.
Our guest is Rafi Derringer from Avoca.ai, a company that has developed an AI system to complement your customer service staff. This AI works 24/7, never calls in sick, and never takes vacation. The system ensures every call is answered, eliminating lost calls while enabling AI agents to answer questions and schedule appointments. It's truly a next-level tool, and we invite you to join us as we discuss how to implement it in your business.
The CVC Home Service Success Network is presented by CVC Success Group to share ideas and processes that will help elevate your business to your desired level.
All too often fumbles are stealing the profits of so many companies. What are the fumbles? The fumbles are the lack of moving information from one person to another. And a fumble results that cost the company money that comes from the bottom line. And the profit is stolen. This is the topic for today/s broadcast of The CVC Home Service Success Network. We will share why this is a problem and how you resolve the process. The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share concepts and processes to assist managers of home service companies move to a higher level.
When do you reboot your business, it is when the business is not delivering to the level you want it to perform. After all, the reason you have a business is not to provide frustrations, rather it is to provide you as the owner, and your team members with the means to do the things outside of the business you want to do. But often business owners are operating with handcuffs, handcuffs that restrict them greatly and the pain exceeds the desired results. This is the subject for today, how to reboot the business to make it perform as you want it to. The CVC Home Service Success Network is a presentation of VC Success Group, our mission is to share ideas and concepts to assist managers and owners of home service business to reach the level they aspire, to have happiness and content as a result of their efforts.
Actually this is happening today, AI is answering the business calls that are coming in to some home service contractors, and many see that there may be a time in the future where all the calls are answered by AI. Already some are finding this useful when all the lines are tied up, after hours, on weekends and holidays when no one is working. Today we will have as our guest Lee Roff of Lords Chimney in Houston who has launched this in his own company and after working out some of the bugs it has started to produce results. Refining the system is still underway, but would having this increase the leads you get being converted to actual appointments? Lee will share with us today what he has learned and what the problems are, and the work he is doing to make AI productive and profitable. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to provide home service providers with information, processes and concepts that can assist them in taking their businesses to new heights.
The home services industry has become an industry where many companies have decided that a rebranding is in order. This could range from a new logo to a change of the company name. Often a design company that specializes in rebranding has been engaged to do the new design and does the rebranding concept and design work for all phases of the company's outreach to their market. And if one digs deeper with research it can be seen where the rebranding has driven their business to entirely new heights. On this episode of the CVC Home Service Success Networks we will be talking with two company owners who have embarked on the journey of rebranding with new names, new logos, new vehicle wraps and all the ingredients that build their brand. Our guests today are Jeremy Maynard who has as his new brand Ember Keepers and Richard Tattershall who has as his new brand Comfort Class. We will find out what was the driving force to make these changes and the challenges that are faced with the decision. The CVC Home Service Success Network is a presentation of CVC Success Group, our goal with the broadcast is to share ideas, concepts and processes that can assist managers of home service companies in moving to a higher level and closer to the vision for their company that they have.
As we approach the coming of a New Year, it is important that any manager establish their goals for the New Year, but instead of looking at them as goals, isn't it time to refer to these as commitments. But to do this we have to take a hard look at where we are at as the year ends, and what are the leading challenges that you and your business face that require your attention, things do not change on their own, you have to decide to make them happen. Join us for this episode of The CVC Home Service Success Network. The CVC Home Service Success Network is a presentation of CVC Success Group, we do this presentation each week to share ideas and concepts with managers of home service companies.
Listening, for many, is a very difficult task, our minds often do not absorb what others are saying, often we do not learn what their objections are, what their concerns are, and other factors that affect the outcome for us. This is the topic for this episode of The CVC Home Service Success Network, plan to listen in for some ideas on how to become a more effective listener. The CVC Home Service Success Network is a presentation of CVC Success Group with the goal of sharing sound ideas to assist managers in how to move the company to its highest level.
A successful home service business needs to have a recognizable brand in order to draw customers to them. And one of the ways this is done is through the community involvement that the business does and provides. This is the topic for this episode of The CVC Home Service Network. Building your community involvement can provide you the status of being the recognized expert to those who buy your services and may buy your services. Plan to listen in for some ideas on how to build your community involvement to a higher level. The CVC Home Service Success Network is a weekly presentation of CVC Success Group, we provide this broadcast to share ideas and concepts that can assist the managers of home service providers in moving to a higher level and delivering to them the dreams they have for the business.
Let's face it, managing a business in 2024 is a tough gig, and so often issues arise. Many times these overwhelm us, but being overwhelmed does not provide the answers, it just continues to drive you up the wall. You have to have a strategic plan to move out of the chaos and to sail the ship smoothly. This is the skill that every manager must develop, not be a firefighter, rather be a fire prevention officer.
This is the topic of this episode of The CVC Home Service Success Network, listen in as we share ideas to correct the course with a strategic plan for success.
One of the toughest challenges a leader of a company or workforce has to face is when it is time to terminate someone on your team. It can be heartbreaking and be a terrible day. But as a leader one must face that this is one of the responsibilities of your role. On this episode of The CVC Home Service Success Network this is our topic today. How do you make this decision with a clear conscience as the time leading up to this is critical. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide managers with processes and systems to move the company to the goal destination.
It is a fact of life, team members will resign, be absent, get injured, or need to be terminated. It happens, and all too often. The answer, build your 2nd string that is prepared to step in. But it is tough, hiring is tough, finding good people is tough, but without the 2nd streng what can you do other than shut down the truck? This is the topic for this episode of The CVC Home Service Success Network, presented by CVC Success Group, sharing ideas and processes to assist you on the journey to success you seek!
The comfort zone, it is a pretty relaxing place to be, but if you have a dream destination often it will require you to step out of the comfort zone to make the journey successfully. Join us for this episode as we discuss the challenge of stepping out of your comfort zone to obtain the dreams you have in life.
The CVC Home Service Success Network is a presentation of the CVC Success Group and presented to share ideas and concepts to assist managers in taking their business to the one they dream of, a place of happiness and satisfaction.
It is a common issue with so many companies, we have a low producing team member, or often it is one who simply does not match with the company culture you are trying to build. The question is what does the manager do? That is the topic for this episode of The CVC Home Service Success Network.
The CVC Home Service Success Network is a presentation of CVC Success Group, listen in as we share processes to take the company to the level envisioned.
One of the things that we go through is change, and often we look at change as painful, but the truth is change in our lives is inevitable. And often the change turns out to be good. But making needed changes can be so painful. One of the things I often say to a new client when working with the following: Change can be painful, but we each have to decide if it is more painful to go through the pain of change or if we will remain in the pain we are in. Join us today as we discuss the topic of The Pain Of Change. Plan to tune us in.
The CVC Home Service Success Network is a presentation of CVC Success Group and our mission is to provide ideas, concepts and processes to managers to assist them in taking the business they have to the one they dream of.
You know the drill, as a manager it seems to be an ongoing challenge of taking in new members of your team and then moving them to where they are productive and profitable members of the team. But it does not happen by magic, it takes a system, a system of moving them rapidly to a higher level. It is one of our leading challenges and many simply never make the grade, and your efforts are wasted and the money simply goes down the drain.
This is the topic for this episode of The CVC Home Service Success Network, plan to join us for some insights on how to make the process work for your company and your team members.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide helpful ideas and processes to assist managers of home service companies across America.
One of the expenses of managing a home service business is the cost of workers comp insurance where the premiums seem to rise drastically year after year, often presenting a cost that is hard to believe. Nothing is worse than having that insurance audit and the insurance comes to you with a bill for the increased premium that you have no choice to pay. But one of the ways that can cut this pain is the classification of the workers time and what they are doing. Doing work from roofs and ladders is a large increase from those who are working from the ground.
Today we welcome as our guest Angelo Farruggia who has some ideas for how you can cut the cost of your workers comp. So plan to join us as you may find a way to cut into your own premium cost and what you can do to lower your workers comp premiums.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share sound ideas and processes with our listeners that can assist them in reaching their business dreams.
Success in business requires the business to understand the customer, what they want and what are the fears they have. It is impossible to build trust and a relationship if we do not understand the customer's needs and fears. There is a long list of things that come from understanding the customer. Join us as we discuss this and provide answers for how to gain this understanding.
The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to share processes and practices that can take the business to the level the manager dreams of.
If a natural disaster should strike in your area are you prepared with an action plan, or will it be panic on your part. This past week has shown that the disruption of our lives and businesses can be truly devastating. The Boy Scout Motto, Be Prepared is one to keep in mind. On today's episode we will discuss how to prepare and what actions to take to survive with both your business, your team members, and your loved ones.
The CVC Success Network is a presentation of CVC Success Group, and our mission is to provide processes for business managers to take their business to the one they dream of.
Workplace accidents will often result in chaos, confusion and stress. What if the result is a fatality? How are you prepared with your action plan to deal with this if it hits? The chaos and confusion can be simply overwhelming, Just think, are you, as a manager, truly prepared if this occurs? What will be your process as you navigate through the chaos? Who will yu lean on to help you navigate the journey you are now forced to take?
Today we welcome Clay Lamb as our guest as he has faced this in his career managing his business. Today Clay will share with you the action plan that can help you get through this anguish.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide helpful ideas and concepts for managers of home service businesses to assist them in reaching their business and personal dreams.
One of our biggest failures in life will often be our lack of implementation of our great ideas and they simply wither on the vine, or in our brains. But what is our reason for the failure to implement, is it that we have a fear of failure, or perhaps do not think we have the skill to implement, or are there other reasons. Join us on this episode of The CVC Home Service Success Network as we have a discussion of how to take things from a vision to implementation and how to make it happen.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share ideas and concepts to assist the managers of home service contracting companies make their business and personal dreams their realities!
In order to have a team of A Level players, there is a requirement of many things, chief among these is the need for a well trained workforce, this takes more than one and done, rather there is the need for continuous ongoing training to take them and keep them performing at the highest level to deliver your customer promise to your customers. Join us for this episode of The CVC Home Service Success Network as we discuss the need for and how to activate this continuous ongoing training in your company.
The CVC Home Service Success Network is a presentation of CVC Success Group and our mission is to provide ideas and concepts for managers to use to move their business to the level they envision.
With Labor Day here, it is now showtime for those in the chimney and fireplace industries. So the topic for today is Are You Ready For Showtime? But Showtime is actually something that we face every day in business.
The CVC Home Service Success is a presentation by CVC Success Group, we hope this is a time of value for everyone who tunes in today.
Every business has weaknesses, we just get used to them and operate with these weaknesses. But one of the ways to build the business of your dreams is to eliminate the weaknesses. On today's episode of The CVC Home Service Success Network this is our topic, and we will provide you with proven answers to the weaknesses that can forge your business into the one you dream of.
The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share ideas and concepts that managers can use to take their business to the level they dream of.
In today's world many home service companies are now starting to hire remote workers to do many of the CSR and Dispatch duties for their companies. This can open you up to talent that may not live in your market area. There are advantages and disadvantages to the concept.
Join us for this episode of The CVC Home Service Success Network as we interview Lee Roff of Lords Chimney who has relied on remote office staff for several years now. Learn the ins and outs of this and see if this is a process that could be a benefit for you.
The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share ideas and concepts that can benefit managers of home service contracting companies.
What are the whispers? These are the voices inside of your head that tells you what to do, shares the bright ideas that can move you to the level you aspire to reach. Other times they may tell you that change is required. Often the whispers tell you something that may take you to an uncomfortable place, or may require pain to be ensured. But often the whispers provide you the path to follow, of how to move to the new place you really want to go.
The CVC Home Service Success Network is a presentation of CVC Success Group, we present this weekly broadcast to share ideas and concepts to move managers to the place they need to go.
The goal of many business owners is to build the business that they dream of. On this episode of The CVC Home Service Success Network we have as our guest a guy who has done this, he has built the business of his dreams providing both chimney and HVAC services.
His name is Richard Tattershall and he recently completed and moved into his new building in Skiatook Oklahoma. To accomplish his goal he has studied success stories, attended numerous seminars and trainings, brought in all types of coaches and consultants and in now embarking on the launch of a new brand for the company. But this has involved hard work on his part and personal sacrifice. Join us as we talk with Richard about the challenges he has faced and the challenges he foresees in the future ahead of him.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission to share with our listeners processes that can assist them in building the business of their dreams.
So often the leading excuse we simply do not have the time, but while some are overwhelmed with the work to be done, while others get stuff done. Often the problem is not a lack of time, the true story is that it simply is not a priority. Today our topic is how to set up the priorities to make stuff happen.
The CVC Home Service Success Network is a presentation of CVC Success Group, our goal is to provide processes and concepts that will assist managers in moving to their dream destination.
One of the goals for any manager is to have a team of subject matter experts that amaze the customer, and have the goal of being the best they can be. But how do you manage to build this team of A level players and to turn B level and C level players into A level players who make success a reality?
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to provide managers with solid processes to assist them in taking the business to the level they aspire to reach.
In today's episode of the CVC Home Service Success Network we will discuss recruitment tips to grow your team to the level you have as your goal.. Hiring and recruiting remain a leading challenge that many managers continue to have as a challenge. Let's come up with processes that may work for you. Our guest today is Doug Jones who has implemented some processes that may appeal to prospects for employment.
The CVC Home Service Success network is a presentation of CVC Success Group our mission is to provide processes and concepts that can assist managers in moving to the level they aspire. Plan to listen, and to implement.
Let's face it, equipment is a needed requirement for a home service company, without trucks and equipment you are dead in the water. But how do you make this happen, the cost of vehicles has risen dramatically to the current state of the economy. So how do companies handle this and buy trucks and equipment to use in the business, trucks wear out and have to be replaced, they don't last forever and a disabled truck is not a way to deliver profit?
Today we have as our guest Lee Roff of Lords Chimney who has moved to leasing trucks and we ask him the questions of how this works, mileage requirements, maintenance, end of lease and other factors with the use of leasing as a way to replace trucks. So plan to join us.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share ideas and concepts with managers of home service companies to assist them in moving the business to the one they dream of. We look forward to you joining us.
In the world of home services, Tommy Mello has reached the status of being the most influential person in the industry. He is assisting others through his books, his broadcasts, and through his in-person events. Listen in as Tommy answers our questions on how to make progress in your life and your business, helping you to find the path to your personal and business dreams. The CVC Home Service Success Network is a presentation of CVC Success Group, our mission with our broadcast is to share processes and practices to move you and your business to the level you dream of.
Our bodies have a way of telling us something is wrong, but often we decide that we need to power through, it could be because of our commitments to others, or it could simply be that we make a decision to simply power through it, and at times it can lead to disastrous results.
So join us on this episode of The CVC Home Service Success Network as we delve into how to handle the warning signs, and the voice in our head that drives us.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission to provide processes and concepts to drive you to the level you aspire to reach.
One of the most difficult tasks a person will ever face is the pain of change, it takes a mindset and a commitment to make it happen. Often change occurs because the pain one is living in is more painful than the pain that one will undergo to go through the required change. But if we are to reach our goals in life we must power through.
Join us for this broadcast where we talk with Steve Sobczak who has learned what it takes to power through to the change taking him to the level of now competing in triathlons and other competitions. To see how he has built himself through the difficulties he has faced is truly an inspiration to those who knew him as he was and what he has developed into. Truly an inspirational story so listen as we ask Steve he did it. What was the driving force for him?
The CVC Home Service Success Network is a presentation of CVC Success Group, we present this each week as a way to inspire others and assist them with concepts and processes to assist them in moving to their dreams.
Our guest in this episode is Brian Burton, the host of the podcast Waste No Day. In this episode we delve into the mindset and systems that will drive a person to make the decision that they will not waste the day ahead of them, listen in a we delve into the mindset to profit and not founder and waste another valuable day in your life!
The CVC Home Service Success Network is a presentation of CVC Success Group with our mission being to share processes and systems to make their dreams their reality.
At times, due to seasonality, it can be a worthwhile thought: Is It Time To Diversify Our Offerings? Join us on this episode of the CVC Home Service Success Network as we discuss diversification of our offerings. In this episode of The CVC Home Service Success Network we discuss the good and bad sides of diversification and the ways to make it a success for you and your company. The CVC Home Service Success Network is a presentation of CVC Success Group, our ongoing mission is to assist managers with concepts and processes to help them move to the goal destination they have.
In today's world we are seeing a significant rise in anxiety and depression that is affecting our businesses. It is resulting in a loss of productivity, absenteeism and a host of other issues that affect both our businesses and other members of the workforce. We see this leading to drug and alcohol use. Often we see where people simply cannot come to work today as they just cannot deal with it. We even see leaves of absence and resignations due to these issues.
On this episode of The CVC Home Service Network we welcome back to the mic Brandi Biswell who is now working in the area of metal health, with her experience as both a coach and a business manager she is understanding these issues and will be sharing ideas and concepts that may be the answers you need as the leader of your company in how to assist your team members in facing the challenges that are dragging them down.
The CVC Home Service Success Network is a presentation of CVC Success Group, our ongoing mission is to assist managers with concepts and processes to help them move to the goal destination they have.
All too often we think that success is due to luck or due to some magic formula, but when we study success, it is evident that it takes commitment on the part of the person who achieves, the ability to get knocked down and get right back up, or the person who spends his time sharpening his axe to prepare for the job ahead. The CVC Home Service Success Network is a presentation of the CVC Success Group, we present this as a way to inspire managers of home service providers with methods to help them travel the turbulent waters of business in the ever changing economy and the desires of their customers, why they should hire you for their home service needs.
SMS (Short Message Service), also known as text, is a new way that many companies are finding that will promote their products and services to customers. It can be used in a variety of campaigns. Today we interview Justin Judd of CHIIRP, a company that many are using to do their text marketing. Plan to tune us in to get the latest updates on how text marketing works and the results you can expect from this process.
The CVC Home Service Success Network is a presentation of CVC Success Group and our mission is to provide new processes for business managers to use in taking their business to the level that they have dreamed of.
We often hear of the success stories of people who have moved to the next level, and usually it is after they have made the transition, but what about a guy who is in the transition stage, how does he deal with the issues involved, how does he effect the change? So today we will have as our guest a guy who is in this transition to the next level, going through the steps and the pain involved!
Our guest today is Jeremy Maynard of Tristan's Chimney Service in Newland NC (soon to be a new brand) we will discuss how he decided that it was time to make the changes, the ways he is investing both time and money into the change, and where he hopes to go with the changes he is making. For background Jeremy is a second generation business owner, and making the changes he is making is requiring him to step out of his comfort one.
The CVC Home Service Success Network is a presentation of CVC Success Group and it is our mission to share processes and concepts to assist them in moving to the level they dream up for their businesses and their personal life.
2024 seems to be a case of massive disruption of many businesses across the USA. Today we will talk about the disruptions that are driving chaos among the business managers across the board.
The CVC Home Success Network is a presentation of CVC Success Group with the goal of sharing processes with the managers of home service businesses.
Plan to join this episode of The CVC Home Service Success Network as we welcome Brandon Vaughn to the mic. Who is Brandon? He has founded and scaled more than a dozen multi million dollar businesses. One of his latest ventures, Wise Coatings, scaled from zero to over one million dollars per month in less than 3 years, while he worked less than 10 hours per week in the business. As founder and Chief Strategist of CONQUER, he has helped tens of thousands of service business owners get more time freedom, while scaling and growing their companies. Currently as CEO of HireBus, he is tackling the employee problems of small business owners with a unique approach combining AI powered recruiting with behavioral science.
The CVC Home Service Success Network is a presentation by CVC Success Group with the mission of providing solid concepts for managers of home service businesses in moving to the goal destination they dream of.
Join us for this episode of the CVC Home Service Success Network with our guest today Bob Ferrari, the Education Director For The National Chimney Sweep Guild, as we talk about the evolution of training and education in the Chimney & Fireplace industries. Along with that we will be discussing the newest education tool that utilizes Virtual Reality.
The CVC Home Service Success Network is presented by CVC Success Group, our mission is to share processes and concepts for managers to move to the level they dream of.
Spring is often when training launches for certain segments of the home service industry. Today we will discuss how to set up a training curriculum for your team members to raise their expertise, and to provide the best service for your valued customers.
The CVC Home Service Success Network is a presentation by CVC Success Group and our mission is to provide systems and processes for success in the home service industry.
2024 is definitely the year of AI (artificial intelligence) and one of the areas that it is truly shining is how data can be collected using AI and also analyzed to provide you with the reasons why sales of your team may be sluggish and how valued leads are turned into the big sale.
The service call is actually an audition for the big job the customer actually needs done, but due to the communication style of the presenter the lead does not materialize into the sale. Join us today on this episode of The CVC Home Service Success Network as we explore new forms of artificial intelligence that are now available and ready to become one of your tools for success.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission with each episode is to share great processes and practices that can move you to the level you dream of for your business.
All too often companies become revenue driven but not profit driven. Failure to obtain a solid net profit, which is the ROI of the business, is the road to failure. Net profit is required if the business is to be sustained, failure to have a healthy net profit has been the road to destruction of many companies and where they fade from existence.
Today on the CVC Home Service Success we take a deep dive into what net profit is and how to make net profit a reality.
The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share concepts, processes and methods to move the business to the one that the owner and managers dream of.
Do you manage and/or own a for-profit business model? If that is the case then profit is not your salary, in fact your salary is a part of the cost of doing business, and the profit is in addition to your salary. It is also extremely important that you as a manager under your numbers, and where your income is coming from. You also need to understand what are your profit making products and services and who may be actually costing you profits from other products and services to support.
On this episode of The CVC Home Service Success Network we welcome Chuck Roydhouse to the mic to bring his viewpoint on how you set your business up to deliver to you bottom line profit and ROI from your business.
The CVC Home Service Success Network is a presentation of The CVC Success Group and our mission is to provide business managers processes and techniques for their success!
Join us for this episode of The CVC Home Service Success Network as we celebrate Groundhog Day, and discuss the life lessons of Groundhog Day.
The CVC Home Service Success Network is a presentation of The CVC Success Group and our mission is to share processes and concepts that can assist managers in moving their businesses to the one they dream of.
There are piles of training opportunities in 2023, but the question is what do I choose and where do I send them? Join us and join the conversation with the CVC Coaching Team.
The CVC Home Service Success Network is a presentation of the CVC Success Group, our mission is to share processes and concepts that will assist managers in moving their businesses to the one they dream of.
One of the systems we introduced and rolled out a few years ago was the Virtual Chimney Assessment. You may have thought this was an answer during Covid, but it is still a viable way to meet and talk with customers, to assist them in the resolutions of their problems, and to build trust and to build a relationship.
On today's episode of The CVC Home Service Success Network, we interview Lee Roff of Lords Chimney who is effectively using this in his business. Join us as Lee explains how he uses this effectively.
The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share processes and practices that can help home service contractors move their businesses to the next level, the one they dream of obtaining.
For you to make more in 24 you got to have a solid plan. We have to face it, this year promises challenges, and without a plan, how will you make more or even stay level with previous years?
Join Sheryl this week as she talks with Chuck Roydhouse on how to assemble your 2024 Success Plan.
The CVC Home Service Success Network is a presentation of CVC Success Group and the mission is to provide solid ideas and concepts for business managers to implement for better results, the results they dream of every day!
How are you measuring the success of your team members? How round is their wheel? Do they have big strengths in some areas, but weak in others? This requires tracking, measurement, reporting, and accountability. In this episode of the CVC Home Service Success Network we will delve into the way you score both your present team members and also score a prospect for employment.
As always our mission is to provide solid processes and concepts that managers and owners can use to move their businesses to the level they dream of!
So often a business is concerned with sales and the gross dollars that the business brings in, but a successful business must also concentrate on the bottom line numbers. In order to do that then job costing is a required part of the business operation, where we can see the exact margin on every job and how well we covered our cost and added to the profit picture. In order to have financial success one must charge more than it costs, but do you really know if you are? Join us today as we talk about this key function of every business.
The CVC Home Service Network is a presentation of the CVC Success Group, our goal is to share solid ideas and concepts for our listeners to use in their business to move to the level they dream of and often lose sleep over.
As we near the end of 2023 and prepare to travel into a new year it is the time to put together your plan for 2024 to make things better and remove the pain you may have undergone in 2023. Often pain is the catalyst for change, but change requires a plan for how you will make the changes you need to make to see the the results you are looking for. But it requires thought processes of what the pain points are and to formulate the plan for the change you wish to make.
On this episode of The CVC Home Service Success Network we share with you the process of self examination and evaluation, and how to put together the plan for the needed change.
The CVC Home Service Success Network is a presentation of The CVC Success Group and the goal is to provide our listeners with ideas and concepts to deliver them the life and business they have dreamed of.
As we head into the new year, is it time to look at adding a product or service to your offerings, often this is a part of a needed change to keep the business profitable 12 months of the year?
On this episode of The CVC Home Service Success Network we discussed the potential of the outdoor living market that ranges from outdoor kitchens, to fire pits, to fireplaces, to wood fired ovens and other products that your customer may be looking to add to their home.
The CVC Home Service Network is a presentation of the CVC Success Group and the goal is to provide ideas and concepts that will assist owners and managers in taking their businesses to the next level, the level they envision.
Tune in this episode of The CVC Home Service Success Network as we discuss a fantastic tool to assist you in retaining your valued team members. It is called the Stay Interview, and we will explain the process and how to put it to use in your company. The CVC Home Service Success Network is a presentation by CVC Success Group and our mission is to share processes and concepts to assist in taking their business to the level they dream of.
On this episode of The CVC Home Service Success Network, we talk about one of the buzzwords of today's world that is called AI and that stands for Artificial Intelligence. But AI is not new, it has been around for a few years but today seems to be picking up speed rapidly as a tool for business management. Quite simply AI can provide you with an asset to accomplish much more with less effort and time, and we use it every single day. Those that have the foresight to view technology as a tool and put it to work are going to come out on the top as business continues to change and evolve daily.
Tune us in for this episode for a lowdown on the things that AI can do that make your business and your life more productive and provide a higher return for you.
The CVC Home Service Success Network is a presentation of CVC Success Group and as always, our goal is to provide our listeners with tools and processes to take their business to the level they dreamed of the day that they started.
Rebranding the company, at times this may be a consideration for your company to move to your dream destination. It could mean a new logo, new wraps for the vehicles, a new website and other things that identify your company as the best choice for the consumer in your market area. But rebranding can be a scary thing to do, and to be honest it could involve a considerable expense to accomplish the task, not to mention the amount of work required.
On this episode of the CVC Home Service Success Network we talk with a guy who went through a rebranding of his company, and he shares with you why he did it, the work required and what the results of the rebranding are. Our guest today is Mike Gidich of Honey Dudes Handyman Services. Join us to learn the process that Mike went through to accomplish the rebranding and what it has produced for him. Along with that, he will share some of the people who inspired him to undertake the rebranding and how others assisted him in the rebranding.
The CVC Home Service Success Network is a presentation of CVC Success Group, and our goal is to shares concepts and processes that you can use to move your business to the one you dream of.
Systems, the missing link that causes chaos, waste and inefficiency for so many businesses. Systems, the processes that move businesses to the level they desire and dream of. Systems, the lack of these are what eats up the managers time and causes headaches and heartache.
Today we welcome back our friend Al Levi, the guy who Tommy Mello credits as being the number 1 influence in his business, the guy who put the systems together for A1 Garage Doors. So plan to tune in this episode of The CVC Home Service Success Network.
The CVC Home Service Success Network is produced by the CVC Success Group, our mission is to share with our listeners processes and concepts that will assist them in reaching and living their dreams!
Now, with Artificial Intelligence, it is completely doable. Plan to join us for this episode of The CVC Home Service Success Network as we share with you the processes of a company called Rilla Voice where by the use of artificial intelligence every customer communication can be judged for the quality and effectiveness of the presentation, and a prescription is prepared to assist the presenter to improve his performance that can result in higher percentages of sales closure.
This week we will interview Sebastian Jimenez, the Founder of Rilla Voice, where he will explain how Rilla Voice works and how you can add this powerful tool to your array of success tools.
The CVC Home Service Success Network is a presentation of The CVC Success Group and each week we share with home service providers processes and techniques to move to the level with their business they aspire to be.
In this episode of The CVC Home Service Success Network we welcome our guest this week Jen McKee the founder of Kee Hart Marketing an award-winning marketing agency that helps home service providers show up, stand out and scale using social media. Jen leads a small team of creatives that specializes in putting trades companies on Facebook, Instagram and Tik Tok. Their clients have scaled their companies, been asked to speak on industry stages, been invited to be on reality TV and found incredible new team members all from the power of social media and short-form video. Jen is a mom and wife who loves self-growth, reading and doing cross-fit.
The CVC Home Service Success Network is a presentation by the coaching team at CVC Success Group, our mission is to provide ideas, concepts and processes to assist managers in taking their business from the one they dreamed of, let's make those dreams reality.
On this episode we will delve into how the development and implementation of score cards can be a game changer for your team members. We will also discuss and share with you examples so you can design your own scorecard system for your business.
The CVC Home Service Success Network is a presentation of the CVC Success Group and our mission is to provide helpful ideas, concepts and processes to take your business to the level you dream of.
Plan to join us for this episode of The CVC Home Service Success Network as we delve into why you need progression charts for your team members and how this will assist you in building that team of rock stars that everyone wants on the stave we call business. We will detail what it is, how to do it, and how to implement it today to assist managers in taking their team to an entirely new level of expertise.
The CVC Home Service Success Network is a presentation of the CVC Success Group team and is presented to assist owners and mangers with processes and procedures to assist the listener in moving to a higher level, the level they dreamed of when they started and that eludes them so often., So plan to join us for this episode.
In this episode of the CVC Home Service Success Network, we talk about one of the most important aspects of any business, and that is the ROI we call profit. So many key on sales, and sales is an important factor, but for true success there has to be profit, and so many businesses quite simply let a massive amount of profit slip right through their fingers. Join us for the resolution of this issue on this episode.
The CVC Home Service Success Network is a presentation by the CVC Success Group with the mission of sharing processes and systems to take the business you have to the one you dream of having.
When you take a flight you can look down as you pass over the landscape and see things you never noticed before. The same is true of a business, when it is viewed from a 30,000 foot level the issues stand out and the strategic plan can be formulated to solve the chaos that the business suffers. This is the subject matter of this episode of The CVC Home Service Success Network.
The CVC Home Service Success Network is a presentation of CVC Success Group and is presented to share processes and strategies to eradicate the chaos so many business managers face every day.
A part of building a brand for a home service contracting company is the service truck that the technician operates out of. AKA, their rolling office. But often when a well branded wrapped truck shows up on a job site and the doors are opened, the brand suffers. The customer starts having their doubts about the quality of work they are about to receive, and if they really want to buy from this company. After all, the service call is an audition for the big job the customer really needs done. Look at the trucks who are serving your customer, are the interiors neat, clean, and organized, or is it a state of disarray and show a brand you really do not want? Join us on this broadcast of The CVC Home Service Success Network as Brandi, Jerry, Josh, Randy, and Sheryl dig into the challenge of how to present the best image and brand to your valued customers with a neat and organized service truck. The CVC Home Service Success Network is a presentation by the CVC Success Group team that shares with you processes and concepts to take your business to the level that you dream of.
On this episode of The CVC Home Service Success Network we delve into one of the challenges so many home service companies face, and the question they often ask. Why is this new software so challenging? This may be you, or you may hear other business owners express their frustration. It often makes you wonder whether you want to go through the pain. Many who have faced the pain you hear them speak on social media, but how do you maneuver through this challenge? Often you think, do I really want to go through this frustration as others are telling me it is? But the use of great software can make managing and growing you business and profits much easier. So if you are one of those who this has challenged, or if you are in consideration of a new software don't miss this episode. The CVC Home Service Success Network is a presentation of The CVC Success Group and our team does these presentations as a way to assist home service contractors with new processes and concepts to help them move to their dream destination. So plan to join Brandi Biswell, Sheryl Isenhour, Josh Kelley, Randy Spurling and Jerry Isenhour on each of these episodes.
One of the recognized ways to build a business that can operate without the manager being handcuffed is to develop the SOPs for the workforce to follow to perform their tasks every day. It is often an overwhelming task, as it involves a pile of work, but often a manager will do the work to assemble the library of knowledge and then the SOPs fail to produce results due to an improper rollout. Without a library of SOPs that is in use, the manager is handcuffed to the phone and to their desk as they are spending all their time working in the business and not on the business. On this episode of the CVC Home Service Success Network our subject is How To Properly Roll Out SOPs. We will detail the process that can make these documents a process that works, lowering waste, decreasing chaos and increasing profits. The CVC Home Service Success Network is a presentation by CVC Success Group. Our mission is to share ideas, concepts and processes that can assist managers in building a rock star team of players!
It is a delicate balancing act for every business: how much marketing is required to remain stable with a work load? How much is needed if you are scaling? The wrong decision could result in disaster.
The CVC Home Service Success Network is a production of CVC Success Group, our mission is to share ideas, concepts and practices to assist the owners and managers of home service providers in moving the business they manage to the one they dream of. After all is that your goal, to have the business that provides you the results and return you are looking for.
Everywhere you turn businesses are suffering from a major drought. The drought is the lack of workers, and lack of applicants, to staff their teams with the right people to handle the customers. It is even where business are holding to workers that have the wrong culture or simply are not producing effectively and profitable.
We are also often simply hiring any available applicant that ends up not providing value to the customer or to the company. The result is waste and chaos.
Join us on this episode of the CVC Home Service Success Network as the CVC team discusses this challenge and some of the process you may want to consider adding to your recruitment processes.
So often we are the victim of desperation hiring. You know the drill...work is piling up and you simply hire someone who can walk, talk and breathe. But they do not possess the right attitude or the right culture, and the problems they bring classify them as a liability not an asset. They are not productive, and the damage they cause far outweighs the benefits they bring. Then we are faced with the decision to terminate or maybe they even save us that pain and decide to move on to another company. The answer is to up your game in your hiring processes, develop the skills of interviewing with the right questions and trusting your instincts. The goal is to hire the right people who become an asset, not a liability. Tune into today's episode of The CVC Home Service Success Network as our team explores how to not fall victim to the dreaded desperation hiring process.
Often it takes the magic moment of realizing that to obtain the goals one has in life, change must occur. It is a part of the book What Got You Here Won't Get You There! It is often also said that in order to go up one has to decide what they will give up to go to their desired destination. But change can be painful, it is up to each of us to make a decision to undergo the pain of change or remain in the pain we are in. Often it requires reinvention. So many success stories involve reinvention, and failures can often be traced to a failure to reinvent. Reinvention is an ongoing process, and without the required reinvention we see where failure occurs. Join us on this episode of The CVC Home Service Success Network sponsored by CVC Success Group as our team delves into the change required to make it happen.
One of the most successful processes of closing sales and retaining customers is the follow-up process that a company uses. Often it relies on human effort to do it, and for so many reasons it simply does not happen. The result is often a failure to close sales, retain customers, and even having them prepared for the arrival of the tech at their home when they do come. On this episode of The CVC Home Service Success Network we will be talking with the guys from www.chiirp.com that many companies are finding works, is bringing in sales, and getting customers to book their services. Chiirp works with most CRMs and people are CHIIRPING their customers and getting results. So tune us in for this episode where the CVC team introduces to you another new program that may just be the answer to your follow-up issues.
Every business has a slow season and a busy season. It is during the busy season that the demand for the service and products we offer exceed the capacity to deliver to the customer in a timely manner. The key is to be ready for the rush. It is the time out systems are put to the test and where chaos and stress are the order of each and every day. Our discussion on this episode is how to take advantage of the few remaining days to be ready for the rush. Today we will discuss the processes to be prepared and how to make the next busy season even better and more profitable. The CVC Home Service Network is a presentation of CVC Success Group, our mission is to share processes that will assist in turning business owners and managers dreams into their business realities.
Waste is like sand in the hourglass, where the waste dollars simply slide right through the business owner's fingers, and rob the business of profit. Often we key on the goal of more sales, but more sales often just add to the waste dollars being flushed down the drain. Join this episode of The CVC Home Service Success Network as we explain the process to get on top of the waste issue and start reducing the waste and adding profit dollars to the bottom line. Stop letting your profit slip through your fingers! The CVC Home Service Network is a presentation of the CVC Success Group and our mission is to provide owners and managers the processes and systems to take their business from the dreams they hold to making these dreams their reality.
Join us for this episode of The CVC Home Service Success Network as we discuss the present recruiting challenge and what our data is showing that may help you to develop a process that produces for you. The challenge of recruiting & hiring remains a challenge for every manager of a business across the USA today. What can you do to win in the recruiting challenge? The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share processes and tactics that can assist managers and owners in moving to their business dreams.
Plan to join us on this episode of The CVC Home Service Success Network as we welcome Larry Broughton to the mic who will discuss how to add high octane leadership practices to your leadership style. Larry is a former Green Beret who is also an author, speaker and the CEO of Broughton Hotels. To learn more about Larry and his background go to https://larrybroughton.me/. Larry is the CEO of Broughton Hotels and is recognized as a leading keynote speaker who is in high demand across the USA by groups looking for a truly inspirational speaker across the USA. The CVC Home Service Network is a presentation of CVC Success Group, join us for this powerful presentation by Larry Broughton at 12 noon Eastern Time.
On this episode we will be sharing what management teams can learn at the Fluesbrothers Experience in Kansas City. Where you get to take a deep dive into the systems and processes that work from management tools all the way through the office and extending into how the field staff works and produces fantastic results. And since we will be interviewing Brandi Biswell we have invited Randy Spurling back to the mic to ask the questions that managers should know about this phenomenal experience of seeing how a successful team makes it happen.
The Chimney & Fireplace Success Network is a production of CVC Success Group, and our mission is to share ideas, systems and processes that work for any home service provider for added success. Plan to join us for the live presentation or watch it on the replay , it may just provide the god nugget ideas you have been searching for.
In this episode of The Chimney & Fireplace Success Network we welcome industry member and published author Jim Gillam to the mic. Our discussion will key on his recently released book - Up From The Ashes. This book details the history of the modern chimney sweep/service industry.
The Chimney & Fireplace Success Network is a presentation of The CVC Success Network and our coaching team. Plan to join us for this interview and learn about the history of our time honored trade.
Join us today for our weekly broadcast of The Chimney & Fireplace Success Network as we welcome coach and author Jeffrey Wolfe to the broadcast where he talks about his recent book Perform Or Prosper, the story of a company that had 30 days to make the needed changes or they would be shut down putting a pile of people out of work. We also have a guest co host today as Randy Spurling subs for Brandi Biswell. With Randy joining Jerry, Josh, and Sheryl asking the questions of Jeffrey to help our listeners understand the drastic changes this company had to make to survive and prosper, which they did. Today's broadcast promises to deliver value to the listeners and we hope you can join us and even send your questions to us on the live broadcast.
The Chimney & Fireplace Success Network is a presentation of CVC Success Group, as always we use our broadcast to share successful processes that will assist our listeners to make their business dreams become their business realities.
Join us on this broadcast as we welcome Randy Spurling as our guest. Randy is the owner of On The Spot Cleaners, an air duct cleaning service in Rochester NY and also has other business interests in the area.. Randy is a person of enormous influence and speaks to groups in the Rochester NY area and assists others with his advice and mentoring. Randy will share some of his words of wisdom with us on our broadcast this week. The topic for the week are the things that no one told us when we started a business, or maybe they did and we just did not listen. No matter, join us for a lively discussion this week on this topic. The Chimney & Fireplace Success Network is a presentation by the coaching team at CVC Success Group, our mission is to share sound processes and practices that will assist our listeners with taking their business from the dreams they have to where the dreams become their realities.
Every day in the business world waste is taking a huge percentage of the bottom line profit dollars and simply going down the drain. Often as a manager we do not even see these dollars flowing through our fingers. On this episode of The Chimney & Fireplace Success Network we will discuss some of the common causes of waste and how to move these waste dollars into profit dollars. The Chimney & Fireplace Success Network is a broadcast by the coaching team at CVC Success Group, our mission is to provide our listeners with solid processes and systems to move closer to the dreams you have in your business and life.
Join us on this episode of The Chimney & Fireplace Success Network as we each share who has been the biggest influence and inspiration in each of our lives. We would invite you to post in the chat who your biggest influence has been, a person who provided words of wisdom to drive you to your dream destination.
The Chimney & Fireplace Success Network is a presentation by CVC Success Group and where our mission is to share with our listeners sound processes to move you from just dreaming to making your dreams your reality!
One of the goals of any leader is to have a team of people who are bought into the company core values and mission. But to create this we must create a sense of value that they feel and enjoy. Our friend Randy Pennington wrote an article this week that addressed this and it was filled with gold nuggets. Join us at 12 noon today as we review this and provide our insights into how you accomplish this goal with your own team and how this can help you make them rock star ambassadors for your company. The Chimney & Fireplace Success Network is a presentation of CVC Success Group and the mission is to provide ideas and concepts that can carry you to the dreams you have for your business and make them your realities.
The world of business continues to evolve, and to reach the level of success you dream about, it requires you to think outside of the box. It requires moving into areas that may seem uncomfortable. But there are also the basics keys to success. What we often call Gold Nuggets. Join this broadcast of The Chimney & Fireplace Success Network as we review some of the concepts that may just be the concepts you need. The Chimney & Fireplace Success Network is a presentation by the CVC Success Group team and our mission is to share ideas and concepts that help managers move to the success they dream of, and make this their reality.
Communication is one of the skills of successful people. The way we communicate can either encourage our ideas being bought into by others or it can cause failure, this can include those we lead, our customers and just about any part of our daily lives. Join us on this episode of The Chimney & Fireplace Success Network where Jerry & Sheryl discuss communication styles and how to communicate successfully. The Chimney & Fireplace Success Network is a presentation by CVC Success Group sharing processes and concepts for success. Let us know how we can help you turn your business dreams into your realities!
It is what every manager dreams of and works so hard to obtain, a person on their team who is a true rock star, one who works and strives to be the best they can be every day, and who is the person that truly helps the business move to be the best in their marketplace. Join us today on The Chimney & Fireplace Success Network as we talk with Lauren Turnock who presented a seminar on this subject at the recent NCSG Convention. Brandi, Jerry, Josh and Sheryl will dig deep into this with Lauren and hopefully share the ways that team members become all star rock stars no matter what position they hold in the company. The Chimney & Fireplace Success Network is a broadcast presented by the CVC Success Group Team with the mission of sharing the processes to take your business dreams and make them your business realities.
One of the highlights of the recent NCSG was the presentation of People Over Profit presented by Anthony Valerio the founder and owner of Four Winds Chimney in Rochester NY. If you missed Anthony's presentation or want to hear his concepts again be sure and tune in 5to this episode of The Chimney & Fireplace Success Network as Brandi, Jerry, Josh & Sheryl dig deep into the processes that Anthony has used and where you can take advantage of what Anthony has learned and implemented. The Chimney & Fireplace Success Network is a presentation of CVC Success Group and our mission is to share sound processes and concepts for home service contractors to implement.
The CVC Coaching Team is growing with the addition of our newest team member Josh Kelley. Josh brings a wealth of experience in the chimney and fireplace industry to our team and his specific skills of development of marketing brochures, computer expertise, standard operating systems and the process to develop an inhouse digital knowledge base that is a next level tool for success. On this episode Sheryl and Brandi talk with Josh and discuss the skills he brings to the table for the benefit of the industry. Josh may just provide the path you are looking for to help release the shackles that challenge business owners and managers. Feel free to reach out to Josh at josh@cvcsuccessgroup.com The Chimney & Fireplace Success Network is a presentation of CVC Success Group and our mission is to share with our listeners sound business processes that can assist them in taking their businesses to the level they have dreamed of. Depend on CVC to provide the assistance you need for the journey.
When it comes to success and scaling of a home service contracting company, Tommy Mello of A1 Garage Doors is acknowledged as a guy who has done it and is willing to share his processes with others. We are truly honored to have Tommy make a return visit to the mic this week on The Chimney & Fireplace Success Network. The 5 pillars is the process that Tommy shares that he feels are the foundation of his success and that the 5 pillars can work for others. It is the basis for his latest book release Elevate, the story of how he has accomplished the great things he has done at A1 Garage Doors. We will be discussing other gold nuggets that can be gleaned from Elevate. Plan to join Brandi Biswell & Sheryl Isenhour at 12 Noon Eastern time on Friday. The chat line will be open if you have a question for Tommy during the broadcast. The Chimney & Fireplace Success Network is a presentation of The CVC Success Group, the hosts are the certified coaching team at CVC Success Group. Our mission is to share with others in the home service space solid ideas and concepts to assist them in moving their business to their dream destination!
Join us for this broadcast of The Chimney & Fireplace Success Network as we welcome Lee Roff of Lords Chimney to discuss the innovative process he is using to provide the basic training to his new staff members, both field staff and office staff. The Chimney & Fireplace Success Network is a broadcast presentation of CVC Success Group and is hosted by our Certified Coaching team of Brandi Biswell, Jerry Isenhour & Sharyl Isenhour. The mission of our broadcast is to share innovative processes for the managers of home service companies to use to move their businesses to their business dreams.
Join us today at 12 noon Eastern time as we roll out a new process for presenting the needed job to the customer, this is a concept that Fluesbrothers has launched to replace the traditional quote, bid, proposal and other ways to present to your customers the plan for providing them a solution to their problems. Joining us today to explain the process is Jeremy Biswell, and our certified coaching staff will engage Jeremy in why this may be a winning process for you to consider implementation of. The Chimney & Fireplace Success Network is a presentation of CVC Success Group hosted by our team of certified coaches, Brandi Biswell, Jerry Isenhour & Sheryl Isenhour. Our mission is to share processes that can take you from simple dreams to making these dreams your business realities.
Join us for this episode of The Chimney & Fireplace Success Network as we drop in on the class at the Learning Loft where the CSR Training that Brandi Biswell is presenting sponsored by the National Chimney Sweep Guild is underway. Brandi has a full house for this training and we will talk with them. Then we have a discussion of the SWOT process and how this is a tool that can have a dramatic effect on the culture and growth of your company. It's all about taking the steps and doing the work that will take your business dreams and make them your business realities. The Chimney & Fireplace Success Network is a presentation by the certified coaching team at CVC Success Group and provides sound ideas and concepts for business owners and managers to take that will help them attain their goals and dreams.
In this world one thing that is inevitable, the ongoing constant change that each person and each company has to undergo to meet the demands of the customer and the world. Think for a minute, how have you seen the world change? And how have you accepted change? Change can be painful, it is up to each of us to decide if we wish to undergo the pain of change or do we remain in the pain we are in. And then the next challenge is how do you sustain the change you decide to embark on and not falter and fail to sustain? Join Brandi, Jerry & Sheryl on this episode of The Chimney & Fireplace Success Network as we tackle the topic of change and how to sustain it. The Chimney & Fireplace Success Network is a broadcast by the coaching team at CVC Success Group and our mission is to share concepts and ideas to take you closer to your business dreams and make them your realities.
What is often the lacking ingredient in the formula for success? The experts will tell you it is the leadership and the culture that is created. This is what builds teams that perform at a high level, it is what powers the top performers on teams. Click on this episode of The Chimney & Fireplace Success Network we talk about 10 key factors required to obtain the level of leadership required and the culture that takes teams to the level the management aspires to happen. The Chimney & Fireplace Success Network is sponsored by CVC Success Group and presented by the certified coaching team at CVC!
Many times managers find that the business results are becoming sluggish, they simply are not showing the results that the manager desires. And the strategy that successful ongoing businesses do is they reinvent, reinvent to meet the changing desires of the customer. It is an ongoing change. And just like when your smartphone or computer gets sluggish you do a reboot, and this is also what the manager must do for the reinvention required to stay at the top, to stay the community authority in their field of expertise. But a reboot can often be painful, a reboot requires the manager to often take some painful steps, and engage in the work of reinvention. John us for this episode as we discuss this reboot and reinvention that may just be the answer for you to consider. How do you do it, what are the tools that will help you and the training mentorship you will likely need to successfully accomplish the reboot? The Chimney & Fireplace Success Network is a broadcast by the certified coaching team at CVC Success Group where our mission is to share with owners and managers of home service companies the process of moving to the level they envision, to turn those business dreams into business realities.
Plan to join us for this episode of The Chimney & Fireplace Success Network as we welcome Sean Kraemer to the mic to discuss the leadership training program he has designed and is presenting to his team members to build their personal strengths and the company culture. It may just be a gold nugget that you can implement with your own team members. Plan to take some notes on this process that Sean has implemented!
Sean will share with us why he feels this is a fantastic tool to utilize to build the strength of his team members and the culture of his company.
The Chimney & Fireplace Success Network is a presentation presented by the coaching team at CVC Success Group and is presented as a part of our mission to assist companies in the home service industries to move to a higher level with their businesses and their life.
One of the ways to get to the success we dream of is to study how others did it. And one of the companies that should be studied, if you are in the home service contracting industry, is Morris-Jenkins HVAC & Plumbing in the Charlotte area. With over a hundred trucks running every day for two shifts, with over 440 employees and 17,704 Google Review, and their own inhouse training center and tech builder programs it is truly an amazing success story where it shows how the person with the right stuff with no lid can build a business that others can stand back and admire. On today's episode we will discuss the book Mr. Jenkins Told Me that is written by the present CEO of Morris Jenkins, Jonathan Bancroft, about the things Mr. Jenkins, the man without a lid, shared with him that can benefit any company. Listen in to this episode as Brandi, Jerry, & Sheryl go over some of the highlights that can be gleaned from this book, and order your own copy today and benefit from the wisdom of Mr. Jenkins.
Join us for this episode of The Chimney & Fireplace Success Network as we share with you processes to implement as the year ends and the process to follow for the coming year to make your business move to the level you have envisioned in 2023. Today as a bonus we will provide you a free tool to use to do this self analysis and commitment setting for 2023, so plan to join us live for your access to this tool. The Chimney & Fireplace Success Network is a presentation by the coaching team at CVC Success Group, the roster of presenters includes Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour. Our mission is to provide business owners in the home service segment in ways to move their businesses to where their business dreams become their business realities!
On this episode of our broadcast of The Chimney & Fireplace Success Network we welcome Tim Reed to join us as our guest of the week. Today we will review the lessons learned in 2022, and how this can be the fuel for the fire of your success in 2023 where you move closer to your business dreams.
The Chimney & Fireplace Success Network is a presentation by CVC Success Group that shares with our listeners processes that can assist them in moving to a higher level of success, to obtain their business dreams and make them their business realities.
Join us on this episode of The Chimney & Fireplace Success Network as we share with you an innovative process to build your local market authority. One of the best ways to grow your business is to become an authority in your community. Your community consists of the people who buy from you and may buy from you later. Today we will share with you one of these ways that may just be an innovative process for you!
Our guest today is The Radio Pitchman Jim Klauck, but we are not going to be talking about radio, rather we will roll out a process that may just provide you this avenue of market authority and assist you in your local SEO search process.
The Chimney & Fireplace Success Network is a presentation of CVC Success Group and is hosted by Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour, all certified coaches and members of the CVC Coaching Team.
One of the challenges of many managers is that their people simply do not meet their expectations. It results in loss of sales, loss of profits, a bad culture, and often a short term career. There must be an answer, but what is it? On this episode of The Chimney & Fireplace Success Network this is our topic. The Chimney & Fireplace Success Network is a presentation of CVC Success Group and is hosted by some of our coaching team Brandi Biswell, Jerry Isenhour & Sheryl Isenhour.
Join us on this weeks episode of The Chimney & Fireplace Success Network. Our topic for today is the strategic plan you should develop for 2023 in order to eradicate the chaos, reduce the waste, and make your business move to the level you desire in 2023. Success requires a strategic plan and our plan for today is to share the processes with you. The Chimney & Fireplace Success Network is a presentation by the coaching team at CVC Success Group and is presented to share with our listeners sound processes and practices for success, let's put the plan together to move to your dreams.
Branding your company is a very important part of business success. On this episode of The Chimney & Fireplace Success Network we have as our guest Dan Antonelli who will share with us the thought processes of the thinking behind the brand. Dan is the owner of Kickstart Creative and his list of clients and success stories in the home services industry is nothing short of phenomenal. The Chimney & Fireplace Success Network is presented by the coaching team at CVC Success Group and is offered to provide solid ideas and concepts to assist you in reaching your business dreams.
You hire what you think is the right person, but so often we face a challenge: they do not meet our expectations, or they find out that the job does not meet their expectations and they resign after you have invested in them with their salary and training. The worst thing is it happens right in the middle of the busiest time of the year. As coaches we hear these issues daily, so instead of continuing with the frustration, isn't it time to formulate a solution. Join us on this episode of The Chimney & Fireplace Success Network as we delve into the failure of hiring and offer your solutions as you have to have a team if you are going to live the dream. And this team must be skilled and have the right culture for you, your company and your customers. The Chimney & Fireplace Success Network is a broadcast presented by the coaching team at CVC Success Group, our goal is to share sound practices and solutions with business owners in the home service industries.
The right words are critical for success in all phases of life, both business and personal. Think for a minute. Have you ever attended a seminar where the presenter used the right words that made an impact? Or have there been times when the wrong words wanted to make you get up and leave. This is the world of communication, the right words can make sales, the wrong words can lose the customer. As a leader, your words must motivate people, not belittle or take them down. Join us for this episode of The Chimney & Fireplace Success Network as our coaching team of Brandi, Jerry, and Sheryl talk about the right and the wrong words to use. How the right words can be the road to success and the wrong words can lead to chaos, frustration and failure. The Chimney & Fireplace Success Network is a broadcast sponsored by CVC Success Group to provide sound concepts and ideas to move the listener to a higher level and to their dream destination.
Tom Urban introduced the scanning of the interior of chimneys almost 40 years ago with both the concept and his Chim-Scan system. Since that time many in the industry have bought his equipment (often more than once) and have likely sat through a training with him at an industry event or training. It could be said that he wrote the book on the subject, and now he has actually written a book to cover the process. In this episode of The Chimney & Fireplace Success Network we have a conversation with Tom about his book, his online training course and how to become factory certified. Even if you do not use Chim-Scan equipment, this book and training will be extremely beneficial for your company and every tech on your team. So plan to tune us in at 7 PM Eastern Time today. And you can even ask questions of Tom through our chat system and find out how to get the book, how to take the course, and how to become factory trained and certified. The Chimney & Fireplace Success Network is a presentation of CVC Success Group, and our mission is to share with the industry processes and techniques that can truly take you to the level you aspire to achieve.
All too often a business manager is intent on raising sales, and raising sales is a good thing, it is how the company grows, but this is a concentration on the top line, the gross revenue. But many times, the bottom line is not coming up in an equal growth rate, the business is not converting sales dollars into profit dollars. And often many of these sales dollars are used to compensate for the dollars that are slipping through their fingers as waste, both materials and manhours. On this episode of The Chimney & Fireplace Success Network we present how waste may be a leading cause in the business not growing the bottom line, and how reducing and eliminating this waste can have a dramatic effect on the business bottom line numbers. And we share with you the process to lower waste and raise your profits. The Chimney & Fireplace Success Network is a broadcast presented by CVC Success Group and our mission is to share processes to take you from your business dreams to your business realties.
Often change can be a painful thing, and one can either go through the pain of change or remain in the pain. But, there is a better way that can alleviate the pain.
Listen to this episode of The Chimney & Fireplace Success Network for some tips to alleviate and prevent much of the pain.
Spend some time with Tommy Mello of A1 Garage Doors, the author of Home Service Millionaire, and the host of home service broadcasts & podcasts. His time is of tremendous value. On this episode of The Chimney & Fireplace Success Network Brandi & Sheryl have a fantastic conversation with Tommy. As a guy who has done it, Tommy is a guy who will openly share with others how he did it. Listen in as we Catch Up With Tommy, and also find out about his fantastic upcoming event www.verticaltrack.com on October 12 - 14.
On social media a new topic has recently emerged. It is called QUIET QUITTING, not only has it emerged there but also has become the topic of blogs and articles discussing this issue. This is not actually quitting your job, but rather is described as a response to hustle culture and burnout. It is also viewed as just doing the bare minimum. Others view it as emotionally checking out of a job altogether. And this could well be infecting your workforce! And it could be a sign of an impending resignation down the road! It is estimated that Quiet Quitting is costing American Companies over 500 Billion Dollars a year in lost revenue. Is it a new problem, or is it one that is just rising to the forefront? Is it costing companies' profits and causing employers to lower their expectations? Is it an indicator of a future loss of a key member of your team? Join Brandi, Jerry, Sheryl and our guest this week Taylor Hill as we discuss this growing trend in the work forces of America that is called Quiet Quitting!
The day starts like any other workday, you head out to do the job you have scheduled, but then suddenly you are falling and laying on the ground. Hurt, bruised, battered and then headed to a medical center in an ambulance. And then move to recovery of your body, clarity of the future and the changes you will implement in your business. You have been thinking for years, this happens to others, it doesn’t happen to me. But amazingly you survive and now must move forward in the role of a business owner, husband and father, life thankfully goes on. This is the story for today’s broadcast as we welcome Dion Martorella to the mic as our guest. Join us as Dion shares the story of his fall, his recovery, and the changes he will make moving forward. Listen so you can grasp the pain and anguish of this experience, but also how one changes their outlook on the job they have done for years and what will be the changes that will be the strategic plan to move forward. The Chimney & Fireplace Success Network is a production by CVC Success Group, hosted by Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour. The mission and goal of our presentations are to share with business owners and managers strategic processes to move their businesses to one that fulfills their dreams.
The first impression that a customer has with any service company will likely be their interaction with the Customer Service Representative...what Brandi Biswell has coined as The Director Of First Impressions. This is where the rubber meets the road, where the customer journey starts down the right path or the wrong path. And often where the trust and confidence of the customer with the company is formed, where the relationship starts.
A leading challenge in the world of business today is to attract and recruit the right players to your team. To do this successfully you have to understand what the new recruit is looking for in their new career. Today we welcome a technician to the stage, his name is Justin Tatum and he is a member of Tommy Mello's team of techs at A1 Garage Doors. We often hear of how Tommy is building his team, today let's hear from one of his team members to see what we can learn. So click on this episode to load up on the gold nuggets to build your recruiting systems.
Any manager will share two two leading challenges in today's world of business, one is in recruiting new people to your team, but another is in retaining key people. With the trend of shorter careers that is now so evident, the investment of training team members is lost when they decide it is time to move to a new opportunity. As such developing processes to retain your key team members is needed as part of the business success strategy. On this episode of The Chimney & Fireplace Success Network we welcome Barbara Allen to the mic, a lady with in-depth experience in the trades who will share with our audience some of the processes that work if implemented. Listen in, plan to take notes of the fold nuggets that will be provided during this episode!
Is attitude an issue with yourself or your team members? Is it hard to set a daily positive path in a world that often presents negativity? If this is you then click on this episode of The Chimney & Fireplace Success Network as we welcome our guest Steve Rizzo. Steve is a motivational speaker who had a former life as a comedian who appeared in comedy clubs around the country and who has worked with many notable personalities such as Drew Cary, Ellen DeGeneres, Eddie Murphy, Dennis Miller, Rosie O'Donnell and Jerry Seinfield. He has hosted his own shows on Showtime and PBS. Steve speaks on how to make a change in your attitude and how to change the attitudes of others that you lead. He understands how having comedy in your life could well be a leading tool for your leadership process and style. The author of notable books such as the recently released Conversations With Bob, Get You Shift Together, and Motivate This, are examples of the gold nuggets he offers, And your time listening to Steve will rank as Gold Nuggets of Wisdom for you to utilize in your own life.
Every business has a season where THE RUSH IS ON! People want it now, they do not want to wait, they do not like delays. That is the consumer of today. But likely this is the season of the highest income and highest profit. So the proper preparation must be in place as it often becomes a time of chaos and high stress! But how do you prepare for this time of the highest stress and chaos? Join Brandi, Jerry, & Sheryl today for this episode of The Chimney & Fireplace Success Network as we go over how to prepare for the rush that will come, and how you can follow the Boy Scout Creed to be prepared.
Introduced in the plumbing and HVAC Industries several years ago has been found to be a significant sales tool, it makes quoting in the field much less complicated and also resulted in higher sales closure and profits. Now the process is in use in the chimney and venting industries. Our guest today is Richard Tattershall, an HVAC Contractor and a chimney service provider will be our guest and will share with you how he developed the process for the chimney industry, how it works and the benefits of the process to his sales closure and profit picture. Plan to join us today and listen in as Jerry & Sheryl interview Richard to find out how he put the package together, and how it works for his company and results in a great return.
In today's world one would have to live under a rock to not be aware that we are on an economic roller coaster. Is it inflation? Is a recession looming? Interest rates are rising, the bond market is tumbling, and the economic forecast does not look promising. The supply chain is in areas. Home sales are dropping. All it takes is a stop to fill up your tank or a visit to the grocer! The problems seem to be mounting and may appear crippling. But as a business manager one cannot change the world, one simply has to look at the world and make the changes required to survive and thrive. In order to not just survive but to thrive changes will be required. Have we been here before? Of course we have, and for some reason some profit while others suffer. It is the way that the world is. But what are the changes that a leader of a business needs to consider and implement? What are the trends and how do you make the trend your friend? This is the subject of today's episode of The Chimney & Fireplace Success Network.
Often as a business manager, a leader of the company, we face the challenge where our team does not buy into the company mission, and this is simply like a set of handcuffs that hold you back. One of the goals of any successful manager is to have a team of players that buys into the mission of the company and the goals of the leadership. But how do you obtain this buy-in, it requires involving the team in the changes that are required to make the journey to your dream destination. But how do you accomplish this goal? It comes from involving your team in the process, the process of change. And to do this we have to let the team know what the vision is and get their input into what is holding the company back. Click on the video and let Brandi, Jerry, and Sheryl share with you a process that can make fantastic changes in the company and move it closer and closer to your dream destination. Want to know more, reach out to us at info@cvcsuccessgroup.com and let's have a conversation.
Often there is a monkey that climbs on the back of a manager every single day. It can even be seen as the 800 pound gorilla in the room. This is an issue that adds stress and chaos to the life of the manager, and that is where your people dump their problems on you. You know the drill, they come to you and set the problem at your feet and hand off the problem to you. Is it because they do not know how to deal with the problem? Is it because they want affirmation? Or is it because they have not been provided the authority to handle the problem? Or is it for other reasons. But this monkey takes your time, and your energies, and it distracts you as the manager from your true role as the builder of the success strategies for success! So if you want to eliminate this monkey, let's talk about solutions. Join Brandi, Jerry & Sheryl as we discuss how to get the monkey off your back and the 800 pound guerilla out of the room.
How do you keep on the path to success? You have to sustain the process. But, to do this requires the motivation of your team. Without your team, you cannot reach your dreams. And a part of that is if a person is intrinsicly motivated or extrinsicly motivated. Tune in to this episode for more information on how to determine if your people are intrinsic or extrinsic. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
Our guest this week is Tom Urban, and we will be discussing what Tom sees as the state of the chimney, venting and hearth industry at this point in 2022. With over 44 years in the industry in a career that includes being a chimney sweep, a tool inventor, a manufacturer and instructor, Tom has some unique insights into where we are, and where we are going. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
In this episode of The Chimney & Fireplace Success Network, Brandi Biswell shares with you the details of the Performance Improvement Plan she is now recommending to replace the outdated points system that she once used (and others are using). This is a process where you can set the strategy for the improvement of any member of your team. After field testing this new system, she's found that it works and shows tremendous potential. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
Join us on this episode of The Chimney & Fireplace Success Network as we interview Jared Quackenbush on the process to make Instagram and TikTok a part of your marketing mix. Jared is an expert in the use of these as a part of your social media marketing strategy. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour. Our goal is to provide business owners and managers solid processes to assist in growing their businesses to the next level that they dream of attaining.
Often we have a hiring dilemma and also an employee retainage issue. And often the answer is found here: there is no career path that is shared with prospective employees or with our present team. Often they are looking for a higher level in the company, and they want to move up. This career path is the path they follow for this journey to their own personal dreams. In this episode Jerry & Sheryl will talk about career paths, what should it contain and how do you build it and present it. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
One of the challenges of any manager is - "How Do I Hold Our Employees Accountable?" And often it turns into the classic case that the inmates start running the asylum! Business is not a democracy and leadership is required. This does not mean that we do not listen to what our team members have to say, but for success the leadership must set the policies and processes, and the members of the team must be held accountable to the strategy the leadership sets. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
One of the skills that any manager or business owner must develop is problem solving. And if there are problems, then systems must be developed to prevent them from reoccurring in the future. Quite simply, problems cause chaos, frustration and waste. And to grow to the desired dream destination, the manager must be able to be a proficient problem solver. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
The NCSG Convention is coming up next week in Las Vegas. This week on The Chimney & Fireplace Success Network as Brandi, Jerry & Sheryl will share with you the process to obtain the maximum return on the time and money you will invest. The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour
In order to make the dream work you have to have teamwork. And to get teamwork, you have to have a team that is bought into your mission and dream; a team that shares your culture. They have to be able to see the Big Picture and what it will take to live the big picture. It is all about your leadership. John Maxwell covers these things in his book The 17 Indisputable Laws Of Teamwork. Join Brandi, Jerry, and Sheryl at 3 PM Eastern time today as we discuss the processes to get the employee buy-in required to make the teamwork that will make your dream work! The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
Join The Chimney & Fireplace Success Network today as our guests, Mark & Julie Dent of Chesapeake Chimney, share how the implementation of an annual SWOT Meeting has assisted them in gaining a high level of team member buy-in for the dream destination they have for their business.
A SWOT meeting is where the team goes over their Strengths, Weaknesses, Opportunities and Threats. It is a way to bring out the frustrations and fears of the members of the team. And also a time to hear the ideas that the members of your team have.
The Chimney & Fireplace Success Network is sponsored by The CVC Success Group. The hosts are Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour.
An important part of the hiring process is the interview. A successful interview delivers a qualified candidate; an unsuccessful interview delivers you a candidate that is prone to failure. Today two of the best at interviewing new prospects, Brandi Biswell and Sheryl Isenhour, will share the interview success process that can deliver you the candidates you need to be rock stars. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
This week's episode of The Chimney & Fireplace Success Network focuses on how teamwork is what builds the culture and creates the ultimate customer experience for a company. Without the team, it's likely the dream will always remain a dream and our desired destination always off in some future location. Join us as Brandi, Jerry and Sheryl discuss the writings of Dr. John Maxwell in his book The 17 Indisputable Laws Of Teamwork. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
One of the challenges of recruiting new people to your team is the question of "Will They Be Successful," and the answer lies in the success profile for the job you are recruiting them to do. And this is a challenge, after all you want the right person in the right seat on your job. Not matter the position, the question is can they successfully fill the role. To determine this fit, there is a need to assess their behavior patterns. In today's episode Sheryl Isenhour will review how this assessment and debriefing is done to ensure the person you are hiring fits your success profile. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
This episode is based on the culture of the day that the Groundhog either sees his shadow or not. We take this into the realm of doing the same thing over and over and expecting different results. This is what Einstein referred to as the Quantum Theory in his writings and research. And this is often the challenge of management. Success often requires pain for change to occur, and so many balk and run away from progress. As Larry Winget is quoted as saying "people will walk slowly towards progress, but they run from pain". Join us for a unique perspective on how Groundhog Day may be a problem for you in your business. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
On this episode of The Chimney & Fireplace Success Network we have two very distinguished guests as we welcome Scott McKain and Randy Pennington to the mic. They will each speak to their area of expertise. Scott will explain the importance of being a distinctive business and how this may be your secret sauce to attracting new employees and new customers. Randy will give the explanation for his quote "Culture Always Wins," and how there has never been a more important time where the culture of the company must stand out and be the company brand. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Today our guest is Doug Wing, the son of the man who founded The Little Giant Ladder Company. Today Doug shares the story of the innovative and brave things Hal Wing did to start, build, and rebuild the Little Giant Ladder Company. But there is more to the story as Hal Wing was a guy who looked after people, both his customers and his employees. Doug will share an amazing story of a true American Success Story who built a business empire in an industry full of giants. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
This week's episode reviews the history of the documentation of the findings in the field by a chimney technician in his inspection process. Our guest this week is Tom Urban, who along with Jerry Isenhour has developed much of the processes utilized by the chimney technician in the field. This takes the listener from the use of handwritten receipts to the development of software systems with insertable language that is utilized in today's world. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. . Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In the world of home service the demand is simply overwhelming most business businesses and the management. When one looks at the overwhelming demand and then the challenges faced in the world of business today we could even say it is the worst of times. Add to that the challenge of finding workers, supply and demand and simply finding what you need makes today's business a chaotic environment. In this episode of The Chimney & Fireplace Network Brandi, Jerry, and Sheryl provide you some thought processes that may help maintain your sanity. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. . Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us for this episode of The Chimney & Fireplace Success Network as we deep dive into one of the principals of the book Traction by Gino Wickman. The deep dive will be into the question, "Is there a member of your team in the wrong seat?" It could be a seat they do not like, it could be a seat that that does not fit their personality, it may be a seat that they simply are not good at. They might be a super member of the team, but they just are not in the right place that matches their skills with their behavior.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. . Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
On this week's episode we welcome Easton Kuboushek, the Executive Director of The National Chimney Sweep Guild. This week, our conversation with Easton will review why the accreditation program that the CCP certification is going through development with will be a game changer for the chimney and venting industry as we move forward into the future.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour along with CVC team members Brandi Biswell and Sheryl Isenhour. . Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
This episode of The Chimney & Fireplace Success Network is The Clay Lamb Story. Our guest is Clay Lamb who will share with you the story of how a fatality occurred in his company. This is a very emotional episode as you might imagine, and Clay tells the story of how the incident occurred and the toll it took on him and others. The accident was on a foggy day and is an incident very few would ever suspect could occur. This is a gift from Clay to every business owner, and why we're sharing the story. Likely one of the most emotional interviews that Brandi, Jerry, and Sheryl have ever done, and you may have a tear and your own emotions as you listen to this story of what no employer ever wants to live through. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by the members of The CVC Success Group Team of Coaches, Brandi Biswell, Jerry Isenhour, and Sheryl Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us for this week's episode of The Chimney & Fireplace Success Network as we discuss how to fund your next equipment purchase with contract CFO Patty Lawrence of Turboexecs. In this episodes we will discuss how to determine the value of the purchase, and the various ways to fund it. This includes using reserve funds, bank loans, leases, and lease-purchases. Another episode of value for you. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us for this episode of The Chimney & Fireplace Success Network as we interview Bob Ferrari and ask him What Advice Would You Give Your Younger Self If You Could? Bob has often been described as the most interesting man in the chimney service industry, and as Bob shares with us his story and his advice you will most certainly agree. From a life of varied occupations where he finally settled into the world of being a chimney sweep in Redding, California, the gold nuggets he shares will astound you and provide you ideas and concepts for your personal success. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us this week on The Chimney & Fireplace Success Network as we talk about the vision you have for 2022. To assemble the vision you must understand your challenges, where you want to improve, develop a strategy, and then implement the strategy for taking you to your dream destination. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
This week on The Chimney & Fireplace Success Network we are bringing Brion Barnhill to the mic. Brion operates Barnhill Chimney in Lexington Ky. Brion's company has a service operation, a retail operation, and a fabricating operation. He's a true example of an entrepreneur. Let Brion share with you some of the wisdom he has learned and employed to successfully lead his company to become the one he dreamed of as he moved from a chimney sweep to the position he holds today. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
On this episode of The Chimney & Fireplace Success Network, our guest is Jim Gaulke of Sunbelt Business Advisers. Listen in as Brandi, Jerry, and Sheryl interview Jim on the ins and outs of selling a business to get the highest return. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Oftentimes, chaos comes to a business, and it's often overwhelming to the business owner. When this happens you need a process to resolve the chaos. Join Brandi, Jerry, and Sheryl on this episode of The Chimney & Fireplace Success Network as we share processes to combat the overwhelming feeling chaos can bring. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us this week on The Chimney & Fireplace Success Network as we interview Ryan Kohler and Danna Olsen of Applicant Pro. In this episode we will share a super formula for marketing to the new people you want to join your team. Not just warm bodies, rather people that bring the right stuff to the table. It's all about using the right bait to attract the right people. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Brandi, Jerry, and Sheryl on this week's episode of The Chimney & Fireplace Success Network as they discuss the need for all the members of the team to be on the same page. It requires buy-in from every member of the team, and we will share with you how you obtain the buy-in that is required to get everyone rowing together in the same direction. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us this week on The Chimney & Fireplace Success Network as we touch on this question - are you prepared? What do you need to be prepared for? That would be the chaos that often befalls a manager daily. Management is an ongoing journey of dealing with chaos, and the manager must have the answers when chaos strikes. Join us as we talk about how you prepare for the chaos that may come across you completely by surprise, and how you should deal with it. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week's episode of The Chimney & Fireplace Success Network Jerry, Sheryl, and Brandi delve into the importance of organizational charts and written job descriptions. Often our people wander through the day due to a lack of clarity in their job roles. Without a well written job description and understanding of the chain of command in the company, they simply get lost and do not understand the expectations we have and this results in waste, confusion and morale issues. Stop the confusion and put together the written expectations and role of each person for the success of the company.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Each and every customer travels a journey when doing business with you, and the goal must be for every business to make this a successful journey. One that leads them to being not only a satisfied customer, a loyal customer, and customer cheerleader, but also becoming an enthused customer. What is an enthused customer? It's the customer that tells others how great you are. And the words of an enthused customer are the words that say you give exceptional value. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us for this week's episode of The Chimney & Fireplace Success Network as Jerry, Sheryl, and Brandi talk about how they have reset their GPS for the journey to their individual dreams, and how to set yours. The goal is to set your GPS to the dream you have, and not one that someone else has convinced you to go for. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry, Sheryl, and Brandi as they discuss the processes required to obtain buy-in from your employees for your proceeds, your mission, and how to best serve your customer.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
On today’s episode of The Chimney and Fireplace Success Network we interview Josh Kelley and share the processes he has developed to take the handcuffs off of management and provide you with a path to the personal freedom so many of us are searching for.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry and Sheryl and Brandi as they welcome special guest, blue collar business systems expert Al Levi. Al Levi is author of The 7-Power Contractor.
In this week’s episode of The Chimney & Fireplace Success Network Al answers questions that will give you insight on building your own systems and how to use them for your recruiting and training processes.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
On today’s episode of The Chimney and Fireplace Success Network we welcome special guest Tommy Mello, a true blue collar business owner superstar. Sheryl, Brandi, and Jerry will be asking the questions to uncover the processes that Tommy is using to take his business A1 Garage Doors to the top. Don’t miss out on this opportunity to hear from a real Blue Collar Superstar.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Fireplace & Success Network, join Jerry, Brandi, and Sheryl as they share a method of management that will take your business to a higher level. The use of the SWOT Analysis process can be used to uncover your strengths, your weaknesses, your opportunities, your threats (and even your fears). This is a great method to also find out what your team members think and a fantastic system to move the needle and get buy-in from your team members.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry and guests, Taylor Hill and Carter Harkins of Spark Marketer along with Shannon Good and Brad Good of Good Marketing Group as they discuss the best ways to market your blue collar home services business and how to obtain your best return on your marketing dollars.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this episode of The Chimney & Fireplace Success Network Brandi, Jerry, and Sheryl go over some of the processes that are required to satisfy that hunger for success. Doing all of them is difficult, but each one is another step in the stairway to reaching your business and personal dreams. The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry and Sheryl for today’s episode of The Chimney & Fireplace Success Network as they talk about how to present the bait of why someone should come to work for you. One of the processes is offering recruitment bonuses. Jerry and Sheryl will talk about how to set recruitment bonuses up and how they work for the employer and the employee.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry and Sheryl for today’s episode of The Chimney & Fireplace Success Network as we detail why some sales presentations win and other times fail. We will dig deep into how to determine your best communication; in the style the customer needs to match their behavior pattern. When you can understand your customers communication style, you can win their trust and in turn close more sales.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Today on The Chimney & Fireplace Success Network, Jerry and Sheryl welcome Anthony Valerio Valeria, the owner of Four Winds Masonry & Chimney in Rochester NY. Anthony, Sheryl and Jerry will talk about how to build and maintain culture in your business.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney & Fireplace Success Network join Sheryl, Brandi and Jerry as they discuss the importance of position agreements and job descriptions. For your new hires, position agreements and job descriptions give them the roadmap to understanding your expectations.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry as he interviews Matt Mair, Vice President of the National Chimney Sweep Guild on today's episode of The Chimney & Fireplace Success Network. Learn about the changes underway at the NCSG and also an update on the certification accreditation process the NCSG is undergoing with their CCP Certification.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Just as a wheel out of alignment gives a bumpy ride on your vehicle, the wheels of your business and your personal life need to be in balance for a smooth ride. Join us on this week's episode of The Chimney & Fireplace Success Network as Brandi, Sheryl and Jerry share ideas to make both life and business a smoother ride.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us on this week's episode of The Chimney & Fireplace Success Network as Brandi Biswell, Sheryl Isenhour and Jerry Isenhour discuss the huge hiring challenges everyone is facing in 2021. If you are currently trying to hire and just can’t seem to grab the attention of the people you are looking for, this is a great episode you don’t want to miss.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us on this week's episode of The Chimney & Fireplace Success Network as Brandi Biswell, Sheryl Isenhour and Jerry Isenhour dive into and discuss the business challenges of 2021. You won’t want to miss this episode!
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney & Fireplace Success Network, Jerry and Sheryl welcome special guest, the Pitbull of Personal Development, Larry Winget. Larry shares with us his ten rules for success in business. Make sure you tune in to what quite possibly is the last interview in Larry Winget history. We guarantee you he will have you throwing away your To-Do List and starting your Accomplished List before you are done listening to this podcast.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry & Sheryl this week on The Chimney & Fireplace Success Network as they share the process of the SWOT meeting and how to put it to work as a tool for your success.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us on The Chimney & Fireplace Success Network today as we talk about those overwhelming feelings of stress and anxiety that often halt and even cripple us as we envision where we need to be in business and in life. We will share different processes that have worked for us to move past those overwhelmed feelings we all get from time to time.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week’s episode of The Chimney and Fireplace Success Network Jerry and Sheryl share an amazing process we should all be using. Its called Mind Mapping, and also referred to as Mind Dumping. Mind Mapping is the process where you take your thoughts and brainstorm them onto paper (or white board). It allows you to build a framework around a central thought and it works in line with your brain’s natural way of thinking. Join us this week for more information on the use and ease of the Mind Mapping concept put this problem solving process to work for you.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week’s episode of The Chimney and Fireplace Success Network Jerry and Sheryl tell their story of how they each tackled writing their first books. They will share with you the process and how you can easily use this skillset to help build your authority and in turn share your story.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney and Fireplace Success Network Jerry and Sheryl discuss mentorship and the importance of building a strong support team for yourself – your network.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join Jerry and Sheryl in this weeks episode of The Fireplace and Chimney Success Network as they share the two sides of the story of McDonald's Restaurant. Many of us have seen the movie The Founder, the story of Ray Kroc and how he gained complete control of McDonalds, but there is a completely different story as told by Dick McDonald, one of the McDonald brothers. His story is from the book, The 21 Irrefutable Laws of Leadership written by Dr John Maxwell. Dr Maxwells book is referred to as The Law of the Lid. Join us as we discuss a true American Success Story and we go into detail and share the Two Sides of the Story.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney and Fireplace Success Network Jerry welcomes special guest Doug Wing. Doug’s father Hal Wing is the inventor of the Little Giant Ladder. Growing up, Doug learned first-hand all the phases of the Little Giant Ladder Company and literally worked his way up the company ladder. Doug retired from Little Giant in 2019 but is here with us today to share his years of ladder experience with us as well as tips for ladder safety.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Jerry invites you to share today’s episode of The Chimney and Fireplace Success Network with your entire company. Today’s topic is Investing In Yourself. Jerry and Sheryl share their thoughts and strategies on not only investing in yourself, but how to pull your team together and invest in each other as a group.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney and Fireplace Success Network, Jerry brings in subject matter expert Debbie Wiedwald, owner of Blackburn's chimney in Columbus, Ohio. Debbie not only talks about the challenges and obstacles she faces running her own home service contracting business, but she will share some of her successes as well. Tune in for another great episode!
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney and Fireplace Success Network, Jerry and Sheryl talk about where inspiration comes from that makes us the people we are today, and who in your life has made a great impact on you.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney and Fireplace Success Network, Jerry & Sheryl are going to talk about business from a different perspective – the view as a consumer. They will tell the story of having two separate contractors work for them at the same time and the two completely different experiences and outcomes.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney and Fireplace Success Network, Jerry Isenhour talks with A1 Garage Door owner, Tommy Mello. This is a must listen to episode as Tommy shares with us the steps he has taken to find the success he has today.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
When you are child you have visions of what you want to become when you grow up. Join Jerry and Sheryl on this week's episode of The Chimney And Fireplace Success Network as they share their childhood visions and ask the question of their listeners, what did you want to become? The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Being successful in today’s world will require transformation, to give your customer what they’re looking for. In this week’s episode of The Chimney & Fireplace Network podcast Jerry and Sheryl talk about transformational leadership and how this type of leadership is needed to lead a business in a totally new direction.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week’s episode of The Chimney & Fireplace Network podcast, Jerry and Sheryl talk about providing the best possible training curriculum for your entire team and how to implement your training plan. They will go over training systems, onboarding new-hires and the importance of building different curriculums for each department in your business – from your management team to your office staff and your technicians.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Jerry and Sheryl welcome special guest Brandi Biswell of Fluesbrothers Chimney Service. For those who don’t know, Brandi is also a coach with CVC Success Group. In today’s Fireplace Success Group Podcast Jerry, Sheryl and Brandi share their 20 tips and tactics to help you on the path to success. This will be a Fireplace Success Group podcast you won’t want to miss.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s Fireplace Success Group Podcast we talk about the two patterns of leadership of a company, the Visionary and the Implementer, also known as the Integrator. We will discuss how both sides have their own individual strengths as well as weaknesses as well as discussing how both leadership traits can work well together to move to the next level.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week’s episode of The Chimney & Fireplace Network Podcast we will be talking about Groundhog Day. That's right- Groundhog Day. We will talk a little bit about the holiday and the movie, but most importantly, how reliving the same business blunders causes more chaos in your business than you can imagine. Jerry and Sheryl will give some of their tips and tactics on how to make changes to move on from living those business blunders and move steps closer to success.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Today's podcast is about the warning signs in business that you should be paying attention to, before they turn into something that takes you off the path of success you are trying to follow. We will talk about key performance indicators (KPI’s), understanding what they are, what you should look for and how to use them to your advantage.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Do you know what your business is going to look like in 3 years?
Do you know with the certainty how to get there?
In today’s episode of The Chimney and Fireplace Success Network, Jerry and Sheryl are going to go over some of the things that you will want to do to get yourself and your business to the position that you envision in 3 years.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of The Chimney & Fireplace Network we are going to talk about the work ‘assumptions’ and how they affect your business. Sheryl will dig deep into new-hires and the onboarding process. She will talk about how the onboarding process and the beginning communication strategy will always lay the foundation for a successful employee, and she will share her ideas of how to successfully handle onboarding from start to finish. A strong onboarding process will influence retention, providing clear expectations and guidelines.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week’s podcast we talk about the true meaning of Customer Expectations. Today’s customers appear to be harder to please. Fast access to information on the internet has made everyone better researchers on product as well as services, and in turn your customers now have extremely high expectations. What are you doing to manage those expectations? As a successful business, you have to be good at setting up your customers’ expectations and making sure that everyone within your company is doing their part to help write the narrative of these expectations. Keeping your customer happy is everyone’s job.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
With it being the beginning of an entirely new year, 2021 gives us the ability to take stock in what we are presently. It’s time to not only look deeply at any chaos and failures, but more importantly, it’s time to take stock in the victories of 2020. Let’s talk about putting together your business and personal goals for 2021. It’s time for commitment, not the simple New Years resolutions people forget about before the end of January. Jerry and Sheryl will share ideas to assist you, and give you access to free tools to help get 2021 started in the most effective manner.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s episode of the Chimney and Fireplace Network we talk about stepping back and analyzing ourselves and our businesses. It’s all about taking that long hard look in the mirror from time to time. When you can do that honestly with yourself it becomes easier to stay on the path you want to follow. We discuss the process it takes to really see yourself clearly. Being able to open yourself up to a self-assessment helps keep life in balance. We will discuss how to assess who you are, what you are doing and how you are doing it. And just as important, we will discuss how to assess the culture that you are exhibiting to others.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this episode, titled Self-Confidence, A Leading Tool for Success we talked about how people lose their self-confidence and why self-confidence is so important in turning your dreams into your realities. We will talk about skills you can learn to be able to shake off the shaking, the jitters, the wet palms, and the feeling of fear that comes with a lack of self-confidence.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Fear can freeze you in your tracks. We have all been there before. Sometimes you just have to step out of your comfort zone. In this week’s episode of The Chimney and Fireplace Success Network podcast we talk about how each of us fail from time to time but your success is developed from your failure. It is all about how you work through your fear of failure.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this episode of The Chimney and Fireplace Success Network we talk about Gratitude. Showing and speaking gratitude can make a significant difference in our lives. By making a conscious effort to show gratitude on a daily basis, you can make a difference in the lives of those around you.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
How do you face the challenges of running a business? From the time we wake up in the morning until we go to bed, we face a multitude of challenges throughout every single day. What sets each of us apart is how we deal with those challenges. On this episode of The Chimney and Fireplace Success Network we will talk about gaining clarity and how clarity can help you to envision the right path to follow, to get you through (and past) the challenges that the business and personal world seems to throw at us on a daily basis. Challenges are a part of life, we will never not have them in our lives, but we can find new ways to handle them and get through them with ease.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
The latest episode of The Chimney & Fireplace Success Network is all about where you are in your life and in your business. Happiness is about what we each feel and find that helps us reach a level of contentment and satisfaction. Each of us are different in what life and business goals we have and what happiness looks like to us. We want to talk about where you are at, at reaching your goals and what will truly make you happy.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Fall is the busiest time of the year in the chimney and hearth industry. Often, we are so busy we don’t take the time to step back and see what is going on around us. Just like when traveling a superhighway, where you are so hyper-focused you can’t see what isn’t right in front of you. And just like on the highway, tunnel vision can be dangerous for your business. It equals missed opportunities and missed profits. Join us this week as we talk about how to overcome superhighway tunnel vision and survey opportunities that are still going on around you even when you are enjoying the craziness of the season.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this podcast episode Jerry and Sheryl talk about how what goes on around us shapes not only or lives but our businesses. They will be discussing how to adjust to the ever-changing environment we find ourselves in as well as taking lessons learned from the past year and using them to shape a productive and successful 2021.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In today’s world more than ever there is a lot of chatter and a lot of noise. It is happening in politics; and it’s happening in our day to day life. You are a Leader and Leaders develop their own thoughts and opinions. In today’s podcast we are going to discuss how to filter through all that noise and still hold on to your own ideas. We will talk about ways you can follow your dreams and stay true to yourself, and your business ethics.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Do you ever go over a conversation you are about to have with a person in your head, to prepare yourself for it?
Does the thought of having particular conversations give you anxiety?
Join us this week on The Chimney & Fireplace Success Network podcast for Psyching Yourself Up For Your Next Performance. In this podcast, Jerry and Sheryl will be discussing how the way we communicate and the conversations we have are really just performances. Putting your best foot forward, being clear and self-aware will help you in overcoming the anxiety you may feel and we will help you with successful tool to do this. Skills that will help with doing live videos, job interviews, hard conversations, and pretty much any communication you have.
The Chimney and Fireplace Success Network is a weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join us this week on The Chimney & Fireplace Success Network podcast as Jerry and Sheryl share with you ways to deal with the overwhelming feelings of failure we all have from time to time. We will be telling you about proven methods you can use to conquer the negative thoughts in your head and help you navigate through the daily stresses of the life of a business owner. This will be a discussion you won’t want to miss.
The Chimney and Fireplace Success Network. A weekly podcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Getting results requires a number of traits, strong communication skills being one of them.
In business, speaking to your community properly is of utmost importance. When you are able to speak to your community and get their attention, you can easily establish yourself as the local authority.
What are you doing to establish yourself as the authority? On this episode of The Chimney and Fireplace Network, we explain easy ways to tell your story to your client base – your community. We will discuss ways to show your community you are the best choice.
The Chimney and Fireplace Success Network. A weekly broadcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
In this week’s episode of the Chimney and Fireplace Success Network, Jerry and Sheryl Isenhour discuss the challenges of Rejections and Objections. Rejections and Objections happen to everyone. Jerry and Sheryl will provide you with tips on how to handle rejection and objections to ideas, concepts and processes. This episode of the Chimney and Fireplace Success Network can help you move the boulders in front of you when it comes to expressing yourself.
The Chimney and Fireplace Success Network. A weekly broadcast brought to you by the CVC Success Group and hosted by industry expert, Jerry Isenhour. Each week you will find new presentations to assist business owners and managers in turning their business dreams into their business realities.
Join The Chimney & Fireplace Success Network for the latest release Soar Like An Eagle. In this episode, Jerry and Sheryl share their ideas and concepts for cultivating a team of superstars. Superstars who soar like majestic eagles in flight, each and every day that they take care of your customers.
Join Jerry & Sheryl on this week's edition of The Chimney & Fireplace Success Network as they talk about the process Ready, Aim, and Fire! Following this process can assist you in hitting the bullseye you are aiming for, but there is more than just this. Let Sheryl share with you how she views the New Normal we are now in and compares it to other chaotic times in our history. Tune in for solid concepts that will assist you in turning your business dreams into your realities.
Join Jerry & Sheryl Isenhour as they present Episode 100 of their Podcast The Chimney & Fireplace Network.
Today our subject matter is WHAT OVERWHELMS YOU. We will give you some tips and tactics to assist you along with some real-life stories about some who have gained major goals by not being overwhelmed, but rather stepping up to the plate and deciding what were the roadblocks to the ONE THING they wanted to accomplish to making their goals their reality.
One of the hardest challenges of an employer is when to make the decision to terminate an employee. There is also another difficult day that challenges every employer: when a key member of their team decides is it time to fire the company and go elsewhere. Join Jerry and Sheryl this week as they share thoughts on both of these situations, how to avoid having to face these situations, and if you do, how to handle them.
Join Jerry on this week's episode as he explains how a well-written library of Standard Operating Procedures will put money into your bottom line and into your profit side. Isn't that the reason you are in business?
Join Jerry this week as he discusses an important item for every business..Where Did The Money Go? Jerry will provide you the details of the #1 place where your profits hide, and he provides insight into how to get it back to your bottom line.
Join Jerry on this episode of The Chimney & Fireplace Success Network as he talks about the first half of 2020, and what you need to do to prepare for what may come next.
Join Jerry on this edition of The Chimney & Fireplace Success Network podcast as he discusses how to put virtual live stream training to work for you and your team. He talks about how to set it up on your end, and how to get max ROI for the time invested into training via live streaming.
Join Jerry this week as he asks the question, "What Flavor of Training Works For You?" With the various choices available today, picking the one that delivers the highest ROI may be a difficult choice. Let's talk about the pros and cons of each.
Join Jerry this week on The Chimney & Fireplace Success Network as he discusses the things learned during the COVID-19 crisis and the things you will implement in your business.
Join Jerry in this episode as he talks about the challenges we have each faced during this particular time in our lives. Get ideas for how to turn your challenges into the strength to move toward your business dreams. You will see that the world hasn't changed. It has just had all the illusions stripped away.
Listen in as Sooty Bob Daniels joins Jerry this week on The Chimney & Fireplace Success Network. Bob shares with us his history in the chimney sweep industry that started in the 1970's. He also shares with you how he feels about the future of the chimney and venting industry, and how to prepare for the coming world as it changes.
Our latest podcast release features two amazing guests: Patty Lawrence and Susanne Dombroski. Patty if a fractional CFO, and works with many business owners in the chimney and hearth industry. Susanne is an accountant who is also part owner of a chimney service business with her husband Frank. These ladies will talk about the different duties of the CFO and the accountant. Join us in this episode where Patty and Susanne share how you can get the numbers right.
Join Jerry today as he talks with Lee Roff of Lords Chimney in Houston, Texas. He talks about how Lords Chimney is using Facilitated Virtual Training to train their team members. There are many gold nuggets shared. Let Lee share with you what is working in his company in training and other areas.
As we travel through the days of the COVID-19 crisis, we realize that it has added tremendous challenges to each of us in different ways. One of the possible outcomes is that this is the new normal. Join Jerry and Sheryl Isenhour as they talk about what the new normal will likely be at the end of this crisis.
Join Jerry and his guest this week, John Meredith, as they talk about leading through a crisis. Many of us are facing times that we have never encountered before, and the way to come out the other end of this crisis requires you to be a leader to others.
Virtual Training Platforms are in abundance these days across multiple industries. But the question is, is it working for you to the level you desire? Are your team members on the platforms and are they learning and retaining the training? Join Jerry this week as he discusses this and provides an answer for how to effectively use online virtual content to the most effective level. One that delivers results for you and your team members.
Lean processes are likely something you have heard of, may have considered it, or may have even implemented it. Join host Jerry Isenhour this week as he gives you an account of one business owner's journey through the steps of the lean process. Learn how lean has totally changed his business and his outlook on business. It may just give you some gold nuggets for implementation in your business.
In order to grow your customers, you must have a marketing message that grabs the attention of your potential customer. Your marketing has to turn them into a prospect instead of just a suspect where they contact you for the products and services you offer. Join Jerry this week as he talks about the ways to make your marketing a "customer magnet".
What is your "Happy Place" in life? If you are not living there, what is your strategy to get there? Join Jerry this week as he shares his thoughts on how to navigate to your "Happy Place".
Join Jerry this week as he reviews the morning meeting process. He calls it The Breakfast Of Championship Teams. If your desire is to have a championship team working for you, listen as Jerry shares the process for this gold nugget process.
Join Jerry and his guest this week, author, speaker, and coach Scott McKain. Our discussion will center on the areas of Scott's expertise, taken from his latest book release, Iconic, and the ways to build a business of distinction.
Our guest this week is Tim Reed. He's a veteran of the hearth industry who has developed some fantastic methods in the areas of retail selling, writing quotes, and presenting information to customers. Listen as Tim shares with you some next level ways to raise your sales to a higher level.
Join Jerry this week on the Chimney & Fireplace Success Network as his guest is New York Times best selling author Larry Winget. Larry is a noted speaker, and has received numerous accolades for his presentations. He is billed as the Pitbull of Personal Development, and also promoted himself as an irritational speaker. Listen in as Larry shares his unique perspective with Jerry on some of the challenges facing every business owner in America. He also provides his insights on how to move toward your personal and business dreams.
Join us this week on the latest episode of The Chimney & Fireplace Success Network. Our guest is Taylor Hill of Spark Marketer. Jerry and Taylor talk about the changes that have occurred over the last decade in blue collar business marketing, and he takes a look in his crystal ball to tell us what the coming decade holds in store.