Business Benchmark Group Podcast: Recent Episodes
Business Benchmark Group
The Business Benchmark Group Podcast, hosted by Stefan Kazakis, gives business owners insight and advice delivered by some of the best business coaches in Australia.
We're dedicated to helping all business owners create and sustain, easy-to-run and profitable businesses that enhance their lives.
Tune into recordings from live events, interviews with business owners who are kicking goals and discussions with thought leaders.
Welcome to the Business Benchmark Group Podcast, where we celebrate the remarkable achievements of businesses shaping their industries. Join host Stefan Kazakis as he explores the inspiring journey of Ethan Chittick, CEO of B&E Built, a commercial carpentry company that skyrocketed from apprenticeship roots to surpass $5 million in revenue within their first year.Discover how Ethan and his team navigated challenges, embraced strategic growth, and utilized essential tools like default diaries and cash flow forecasts provided by Business Benchmark Group. Gain insights into their transformative success and learn valuable lessons on resilience, strategy, and sustainable growth. Whether you're an entrepreneur or business enthusiast, this episode offers profound insights into achieving and surpassing business goals.
Join us as we delve into the true value of time with Craig Waldron from Cortrols Temperature Systems. Craig shares insights on how time management extends beyond business productivity to enhancing personal well-being and family life. Discover practical strategies Craig adopts, influenced by Business Benchmark Group, to prioritize health, family time, and meaningful experiences. Tune in to gain actionable tips for achieving a harmonious work-life balance.
In this episode, we sit down with Matt Adams, founder and CEO of Tradie Wraps, Melbourne’s leading vehicle branding specialist. Matt shares his journey from starting Tradie Wraps in 2005 to becoming a trusted partner for tradies and construction businesses across Victoria. Learn how his innovative vehicle wraps act as mobile billboards, elevating brand visibility and creating lasting first impressions.From overcoming industry misconceptions to the importance of quality materials and lifetime warranties, Matt delves into how Tradie Wraps combines cutting-edge technology and customer-first solutions to deliver impactful results. Whether you’re a start-up tradie business or scaling an established fleet, discover invaluable insights on how vehicle branding can be a game-changer for your business.Tune in for expert advice, inspiring success stories, and actionable tips to drive your business to new heights—literally!
In this special episode, we sit down with Josh Dobija, founder of Dobija Creative and one of our 2024 Business of the Year awardees at The BBG Summit. Josh shares his remarkable journey from a small, results-oriented business to an industry leader in design and signage, driven by a laser focus on specialisation and growth. Tune in as he discusses the strategies that transformed his business, the importance of focusing on core strengths, and the lessons learned along the way. This episode is packed with inspiration for business owners looking to streamline, scale, and achieve sustainable success.
In this episode of the Business Benchmark Group podcast, host Stefan Kazakis sits down with Jack Phelan, General Manager of IMAR, Australia's leading insurance provider for the trades and construction industry. Jack shares his insights into the essential insurance solutions that keep tradies covered—from public liability and tool cover to income protection. Learn how IMAR supports businesses at every stage of their journey, whether starting out or expanding, and discover what makes IMAR the trusted partner for thousands of trades-based businesses across Australia.
Join host Stefan Kazakis in this insightful episode of the Business Benchmark Group Podcast as he sits down with Carly Roper, a key leader at Simpro. Carly shares her experiences guiding talented teams to streamline operations for businesses in the trades and construction industry. Discover how Simpro's all-in-one field service management software is helping companies like McCarthy Plumbing Group double their revenue by automating tasks, improving efficiency, and scaling their operations. Carly also discusses the innovative AI-driven solutions being developed at Simpro to stay ahead of industry trends and address customer needs. Tune in to hear about the challenges trades businesses face today and how Simpro is transforming the way they work.
Join host Stefan Kazakis in this episode of the Business Benchmark Group Podcast as he welcomes Farzin Hesari, CEO of Link Business Brokers Australia. Farzin shares his remarkable journey from purchasing his first business at 17 to leading one of the largest brokerage firms globally. With a focus on ethical practices and innovative technology, Farzin discusses the importance of planning for business exits and the challenges faced by business owners today. Discover how Link Business Brokers Australia helps clients navigate the complexities of buying and selling businesses, emphasising the value of preparation and strategic thinking. Tune in for insights that can transform your approach to entrepreneurship and business growth!
Join host Stefan Kazakis in this episode of the Business Benchmark Group Podcast as he welcomes Jeff Weston-Arnold, a seasoned finance consultant and Vehicle and Equipment Finance expert. With a wealth of experience in the finance industry, Jeff shares his journey and insights on how businesses can leverage finance to fuel their growth. Discover the unique offerings of Vehicle and Equipment Finance, a leading provider in the sector, and learn how they support trades and construction businesses in navigating financial challenges. Jeff discusses the current economic landscape, the importance of cash flow management, and the benefits of building long-term relationships with clients. Tune in for valuable strategies that can help your business thrive!
In this episode of the Business Benchmark Group Podcast, host Stefan Kazakis sits down with Wes Towers, the mastermind behind Uplift360. Specialising in website design and SEO for the trades and construction sectors, Wes shares his journey of honing a niche digital strategy that sets his company apart. Discover how Uplift360 addresses common industry challenges, from communicating effectively with clients to leveraging digital tools for optimal results. Wes also discusses the importance of health and focus in business and how staying ahead in a fast-evolving tech landscape is key to sustained success. Tune in for insights on digital transformation and specialized marketing that can help your business thrive.
In this episode, we dive deep into the real metrics that matter in social media marketing. Whether you're getting 3 likes or 300, if your online efforts aren't translating into actual revenue, it's time for a change. Join us as we explore how to create a robust online strategy that attracts your target market and drives business opportunities. We'll discuss blending your online presence with offline activities and ensuring your digital efforts yield tangible results. Don't let vanity metrics dictate your success—learn how to make every post, tweet, and click count towards your bottom line!
Join Stefan Kazakis in exploring the depths of the identity iceberg. Discover how our beliefs, values, and environment shape our decisions and actions in business and life. Stefan delves into the transformative power of self-talk, emphasizing that the conversations we have with ourselves can either propel us forward or hold us back. Uncover the hidden influences beneath the surface that drive your behavior and learn practical strategies to align your identity with your goals. Whether you're navigating challenges or striving for growth, understanding your identity is key to unlocking your true potential. Join us on this journey of self-discovery and empowerment in the trades and construction industry community.
Join us as we delve into the essentials of creating a benchmark team for your business. Discover why focusing on your resources—particularly your team—is crucial for sustainable growth. Learn how to attract and retain ideal employees who contribute to a loyal customer base and drive higher revenue and profits. Avoid the pitfalls of temporary hires and explore strategies for building a team that ensures long-term success. Mastering the Five Rs of team building will set your business on the path to lasting prosperity.
In this episode, Stefan Kazakis examines a critical issue plaguing many businesses today: a culture of excuses and blame. Are you frustrated with team members who deflect responsibility? Is a victim mentality holding your business back from achieving its true potential? Join Stefan as he explores actionable strategies to foster accountability and ownership within your team. Discover how to create an environment where every team member steps up, takes charge, and contributes effectively to your business's success. It's time to empower your team to thrive—listen in to learn how.
In today's episode, Stefan Kazakis delves into the crucial role of sales in business growth and success. The discussion covers the nuances of sales, from identifying ideal customers, jobs, and margins to creating a structured, disciplined sales process. Key phases highlighted include qualification, education, and conversion, emphasizing the importance of continuous improvement and client relationships. The episode provides actionable steps for developing a robust sales structure that ensures repeat and referral business, ultimately driving long-term success and scalability. 00:26 Introduction to Sales Importance 02:00 Defining Your Ideal Customer 04:18 Qualification Process 08:54 Education Phase 12:30 Conversion Strategies 15:23 Creating Clients for Life 19:54 Summary and Final Thoughts
In this episode, we dive deep into the mindset shifts and practical strategies necessary to empower your team, foster clear communication, and align visions of excellence. From overcoming common misconceptions about delegation to exploring real-world challenges faced by industry leaders, we provide actionable insights to help you build a resilient and scalable business. Whether you're looking to streamline operations, empower your team, or navigate growth challenges, Empowerment in Trades & Construction equips you with the knowledge and tools needed to achieve sustainable success. Tune in and transform your leadership approach today!
Join us as we explore the crucial "Business Owner Time" concept at The BBG Summit Podcast. This episode explores how dedicating just one to two hours per week can shift you from a hands-on operator to a strategic business owner. Discover why these focused hours are essential amidst your busy schedule, allowing you to reflect on critical aspects often overlooked during hectic workdays.Throughout the episode, we unpack practical steps to effectively maximise your Business Owner Time. From setting up a conducive environment free from distractions to understanding key metrics like lead flow, workflow, and cash flow, each segment empowers you to take control of your business's direction.Whether you're a seasoned tradesperson or a budding entrepreneur in construction, these insights will help you leverage your time for long-term success. Tune in as we guide you through actionable strategies to transform your business management approach and achieve sustainable growth.
In this episode of The BBG Summit Podcast Season 2, join us as we delve into the intricacies of managing a family business and effective financial planning for growth. Our guest, Tim Donohue from PMD Financial Advisors, brings decades of expertise to the table. Discover crucial insights on navigating succession, optimizing financial strategies, and ensuring sustainable success in the world of family enterprises. Whether you're steering a legacy through changing times or plotting expansion, Tim's guidance offers invaluable wisdom for every stage of your business journey.
In this episode of the Business Benchmark Group podcast, host Stefan Kazakis welcomes Nicola Curtin, co-founder and creative director of Classroom of Hope. They discuss the impactful work of Classroom of Hope, an Australian non-profit that builds sustainable schools and homes in developing countries using recycled plastic waste. Nicola shares her journey, the challenges of running a non-profit, and the incredible impact their work has had, especially in areas like Lombok, Indonesia, following the devastating 2018 earthquakes. They touch on topics like the importance of transparency in donor relations, the power of education, and Nicola's personal motivations and inspirations. Nicola also reflects on her academic background in sociocultural anthropology and journalism, which shapes her approach to storytelling and cultural understanding in her work. 00:00 Introduction to Business Benchmark Group 00:42 Meet Nicola Curtin: Co-Founder of Classroom of Hope 02:25 A Day in the Life of Nicola Curtin 04:26 The Story Behind Classroom of Hope 05:08 Impact and Innovations in Education 09:40 Personal Insights and Reflections 14:49 Future Goals and Legacy 17:18 Advice and Life Lessons 22:16 Dream Projects and Socio-Cultural Anthropology 29:26 Dinner Party Guests and Financial Decisions 33:02 Final Thoughts and Gratitude
In this episode of the Business Benchmark Group podcast, host Stefan Kazakis interviews Amanda Stoker, former Senator for Queensland, company director, columnist, and barrister. Amanda shares her daily life routines, her biggest learning around the value of conviction, and the challenges facing small businesses in today's economic climate. She emphasizes the importance of risk-taking aligned with personal values and discusses her approach to servant leadership. Amanda also reflects on her most significant achievements, particularly her marriage and the upbringing of her three children. The conversation covers various aspects of leadership, personal growth, and the current industrial relations landscape in Australia, making this an insightful episode for both aspiring and established business leaders. 0:00 Audio 07:02 Challenges in Trades and Construction 09:51 The Courage to Lead in Small Business 10:48 Growing Up in a Family Business 11:56 Navigating Economic Challenges 13:09 The Importance of Open-Minded Leadership 14:58 Traits of Effective Leadership 21:17 Pride and Legacy 24:29 Advice to My Younger Self 28:40 Daily Routines for Success 32:21 Book Recommendations and Lifelong Learning 34:38 Dream Dinner Guests 36:38 Best Advice and Final Thoughts
In this episode of the Business Benchmark Group podcast, host Stefan Kazakis introduces Joe Caprara, Director of Casaform, an award-winning business recognized at the Business Benchmark Group Summit in 2023. Joe shares his comprehensive approach to business growth, emphasizing the importance of strategic thinking, perseverance, and leveraging business coaching. With over thirty years of experience and a robust team, Joe discusses Casaform's commitment to excellence in providing formwork, shoring, and propping equipment across the eastern seaboard of Australia. They delve into the significant impact of quality systems, innovative solutions, and effective leadership on Casaform's success, while highlighting the critical role of personal growth and work-life balance. Joe also shares practical advice for aspiring entrepreneurs and leaders in navigating industry challenges and achieving sustainable business success.
In this inspiring episode of the Business Benchmark Group podcast, host Stefan Kazakis welcomes award-winning guest Mark Flynn, owner of Brickit. Flynn discusses his business's impressive growth, including a 13.5% increase in top-line revenue and a staggering 757.6% boost in bottom-line profit for 2023. Mark shares his proactive strategies for effective quoting, team management, and maintaining quality within the competitive bricklaying industry. The episode also delves into his journey, the role of Business Benchmark Group in his success, and his thoughts on leadership and business sustainability.
In Episode 8 of The BBG Summit Series Podcast, we dive into the success story of Cameron Fraser and Matthew Sablinski from Limitless Build. Starting with the Carpentry Australia Business Mastery Programme, they've transformed their passion into a thriving business, emphasizing innovation, quality, and customer satisfaction. Join us for an inspiring session filled with insights on turning challenges into opportunities and the importance of continuous self-improvement in the entrepreneurial journey. Don't miss this compelling conversation with the visionary duo behind Limitless Build.
In Episode 7 of The BBG Summit Series Podcast, we're thrilled to feature Beau Bugeja from Beaumade Builds, recent winner of the Business of The Year award. Beau opens up about the highs and lows of entrepreneurship, revealing the innovative strategies that set Beaumade Builds apart. He shares insights on overcoming challenges, fostering creativity, and prioritizing customer satisfaction. This episode offers a dose of inspiration and practical advice for anyone interested in business and innovation. Join us for a motivating session with Beau, a true visionary in the entrepreneurial landscape.
In this dynamic podcast episode, we engage in a thought-provoking conversation with Stefan Kazakis, Founder and Coach of Business Benchmark Group, and Glenn Shannon of Handyman Steel, one of the awardees last BBG Summit 2023. We delve into Glenn's remarkable journey in transforming Handyman Steel into an industry leader through innovation and resilience. Stefan offers profound insights into the strategies that fueled this success. This episode is packed with valuable lessons on entrepreneurship, strategy, and leadership, making it a must-listen for aspiring tradie entrepreneurs and business specialists seeking inspiration and practical advice.
In this episode of the Business Benchmark Group podcast, host Stefan Kazakis sits down with Craig Shanahan, director of Mood Workshop and a distinguished award-winner, to delve into the story behind his business's remarkable success. Discover how Craig's blend of personal ethos and business acumen has propelled Mood Workshop to the forefront of its industry, and the impact of recognition on his journey towards creating a sustainable, thriving enterprise.
In this episode of the Business Benchmark Group Podcast, host Stephen Kazakas interviews Fazan Hasari, the CEO of Link Australia, who is redefining business brokerage with his innovative approach. The podcast delves into Fazan's unique, technology-driven strategy, which sets Link Australia apart in the industry. If you're interested in entrepreneurship and delivering exceptional value in the business world, this episode is a must-listen to discover the secrets behind Fazan Hasari's success.
This weeks exciting episode of Business Benchmark Group Podcast, we are joined by our special guest - Matthew Adams, Founder and Owner of Tradie Wraps! Join us as we uncover Matthew's insights on building a successful business, the impact of routines and rituals on his journey, and the lessons he's learned along the way. Get ready to be inspired by Matthew's story of resilience and determination, and learn how you too can push through the hard times to achieve your business goals.
Welcome back for another exciting episode of Business Benchmark Group Podcast! Our guest today is Thijs Vrieselaar, a high-performing, results-oriented marketing professional with over 12 years of experience. Thijs dives into his intriguing background in the Netherlands, quirky hobbies (as a self proclaimed 'manual car snob') and, all his professional triumphs, that led him to create Icing on the Cake Digital. We can't wait for you to tune into this inspiring episode and pick up some great insights and advice from the marketing world!Check out icingonthecake.com.au or @icingonthecakemarketing on Instagram!
Welcome back to Business Benchmark Group's Podcast as we kick off the first episode for 2024! Today, we have a very inspiring guest, Brett Crowther, General Manager of Trade Alliance Group. Tune in to hear about Brett's remarkable journey, from his young family life to taking over the family business, and working on being his best self as a leader, husband, and father. We dive into the importance of self-development and personal growth and the positive impacts of leading a successful business. This is an exciting episode, packed with thought-provoking conversations and fantastic takeaways!
Classroom of Hope is an inspiring and thought-provoking podcast dedicated to the power of education and its transformative impact on individuals and communities worldwide. Each episode takes listeners through the stories of educators, students, and organizations working tirelessly to bring quality education to underserved and marginalized populations.Together with Stefan Kazakis and Nicola Courtin, they will discuss Classroom of Hope's goals and their ideas for helping the children.
Are you spending time on things that earn you a low hourly rate for your skill set? It’s a very common problem! Once you start asking some brutal questions and face up to reality, you'll realise that a lot of time you spend in your business is a wasted opportunity. This is often necessary for the early days when cash is limited, but continuing with this Lone Ranger complex is a massive hindrance to the growth of your business! In this podcast episode, I'm going to walk you through my DOTS system to get these tasks off your hands quickly and efficiently, so you can keep your hourly rate where it should be as the owner of a successful business.
Do you look at the number in your bank account and think: "We're always busy! Surely this number should be higher?!" You're finding yourself on the tools more often than you'd like, constantly chasing your team and putting out fires left, right and centre. So, when are you going to find the time to work on the new goals you've set yourself? Don't let them fall to the bottom of the list. They'll never be a priority again. In this podcast episode, I'm going to share my top efficiency 'hacks' that you can use to get more done in your business, and more cash in the bank! I'll cover how to: set up your default diary to give you more 'business owner time', delegate tasks and know they'll get done to the same high standard without needing to chase your team, get everyone on the same page with smarter team meetings, and more. If you spend these 15 or so minutes with me, you'll have methods that are guaranteed to free up your time and get your team working as one.
Have you ever considered how some companies stay ahead of the game? How they influence market share? And how they seem to hit the next big thing at the exact right time, rocketing their growth? It’s by considering the Now, New, and Next! In this podcast, we are going to share how to tackle a 3 tier profit growth strategy that will yield immediate and future results.
Teamwork makes the dream work, and you need the right people in the right seats on the bus if you want to go anywhere.
It does not do you or them any favours if you are constantly on your team, supervising them, and fixing their mistakes. You need a well-oiled machine that can run without you.
Tune in to ‘How to build your A-grade team’ with Stefan Kazakis
Every day we see business owners that are always busy, but don't have the cash in the bank to show for it. It is a common problem, and the great news is that it’s solvable!Our previous sessions focused on getting you off the tools, and how to become a client magnet. Now it’s time to make more money with the same, or even less work!Our clients are always surprised at how a few simple tweaks and structures make the most significant difference, so we will share how you can make those changes too.Let us know in the comments we'll get back to you with answers.
By following these tips, you can become a client magnet and attract a steady stream of clients who are a good fit for your business. Identify your target market, build a strong brand, and deliver exceptional services.Learn how to think strategically about your business. Go stream it now!
You can tune in to learn how to set a specific goal and a deadline for when you want to be off the tools. Having a clear goal will help you stay focused and motivated.Learn how to think strategically about your business. Go stream it now!
For the 8th episode of the Gala Award Winner podcast, Stefan Kazakis, Founder and CEO of Business Benchmark Group, will talk with Alex Tyson, Operations Manager at Found-Space and Board Year 4 Program Business of the Year. They will tackle the strategies made by Alex to be successful in their business.Learn how to think strategically about your business. Go stream it now!
On the 7th episode of the Gala Award Winner podcast, Stefan Kazakis, Founder and CEO of Business Benchmark Group, will interview Jake Hill-Ford, Owner of JAAZ Electrical and the University Program Business of the Year, about their secrets on succeeding in business.Learn how to think strategically about your business. Go stream it now!
Today, we will show you the 6th episode of the Gala Award Winner podcast! Together with Stefan Kazakis, Founder and CEO of Business Benchmark Group, he will be interviewing Demian Natakhan and Trevor Ackland, Director of Enhar and the Board Year 3 Program Business of the Year, about their business success.Learn how to think strategically about your business. Go stream it now!
Welcome to the 5th episode of the Gala Award Winner podcast! Together with Stefan Kazakis, Founder and CEO of Business Benchmark Group, we are interviewing Paul Gay, the Director at Elysium Built and the Board Year 2 Program Business of the Year, discussing their business success.Learn how to think strategically about your business. Go stream it now!
We’re back with another episode of the Gala Award Winner podcast! This time Stefan Kazakis, Founder and CEO of Business Benchmark Group, will be talking with Jem Freeman, Director of Like Butter, and Sarah Bowman, Business Manager at Like Butter and the Board Year 1 Program Business of the Year, about their business’s success.Learn how to think strategically about your business. Go stream it now!
Listen to episode 3 of the Gala Award Winner podcast, where Stefan Kazakis, Founder and CEO of Business Benchmark Group, are interviewing creative entrepreneurs. Together with Mitchell Hayes, General Manager at Hayespower Electrics, the University Program Business of the Year, we will discuss their business’s success.Learn how to think strategically about your business. Go stream it now!
Listen in for business strategies and interviews with small business experts on our latest podcast episodes. Stefan Kazakis, Founder and CEO of Business Benchmark Group, will be hosting Episode 2 of the Gala Award Winner Interview Series, this time with Beau Bugeja, Director of Beaumade Builds, the award winner of the University Program Business of the Year for 2022.Learn how to think strategically about your business. Go stream it now!
We've just released a very special episode for the Gala Award Winner Interviews Series, Episode 1. Together with Stefan Kazakis, Founder and CEO of Business Benchmark Group, hear how Bradley Roberts, Director of Bradley Alan Build, won the Academy Program Business of the Year for 2022. Learn how to think strategically about your business. Go stream it now!
Julie Quinton shares her genuinely touching and inspiring personal story of her business life. Without any prior experience in the business, Julie took on the challenge of taking over the family business to ensure Brian’s legacy continued for the next generation of family members.Listen to Julie share all her challenges since becoming a business owner. Know how she achieved so much, how she set up the business for success and her plans for the future.This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
What does it take to actually work and continuously move forward, the ups and downs - the journey that's an exit strategy and succession plan?There's so much investment or learning that needs to be done and created, to ensure that you're working and ultimately delivering on what is a choice.This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
The ultimate essence of partnership is the understanding of who's doing what by when but at a very higher level because the stakes are so much high. As I always say, all my problems today started out as a great idea; and partnerships in most cases are exactly that.This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
A bit of a story is what you'll expect from this episode today. It resonates with most businesses because we all begin somewhere; with that start and that grind. Bek shares with her some great experiences on:- How she dealt with the business issues- How she increased revenue - Better time management system - Better accountability and- Better understanding of her target marketThis is your chance to hear the conversation of successful trade business owners. Don’t miss it.
The basics of the most successful business model in the world regardless of the industry, regardless of size - it all comes down to how you actually build a repeat and referral-based business.
Stefan explains further how we do that: - It's simple - it's an attitude; - It comes down to consistency. Of consistently really being clear about what is it that our clients really want
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Close relationship with time management, the tools, and the freedom that they created; these business owners made all those things look easy in handling their own "GM time." Listen to how they can help you:
- Allocate on your business and
- Ensuring with clarity and thinking, you're making a decision that's gonna make a difference
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Setting goals and retaining customers - while these are some of the struggles many trades business owners encounter, our guests have taken and managed these in a smart way. Ben and Emma Stallworthy, together with Stefan, shares:
- The growing of a business at a late twenties
- Where to go about setting goals
- Where to go and how to go to the next level
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Diversification, and not just being opportunistic! When it comes to business, we're looking at how to add value and diversify our product or service with an add-on - an additional bit and piece to result in something that goes a little deeper and a little more meaningful; resulting in long-term success in customer retention. Stefan takes us to a learning on:
- How to go further in-depth to build the tears of customer
- How to stay focused and committed to an outcome
- How to take local business to national to global business
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Duncan Ward - Founder and CEO of Classroom of Hope recently joined Stefan Kazakis for a chat ahead of our 2022 fundraising gala.
Duncan was raised in South Africa and says he is Nelson Mandela’s number one fan. From that stems his belief that ‘education is the most powerful weapon that we can use to change the world. So how does one man go from being a sweeper of London Bridge Station to today being an inspirational leader of Classroom of Hope.
Duncan shares with Stefan his biggest learnings in life, what advice Richard Branson gave to him, how he starts his day to guarantee success and much more.
Getting advanced and mature in thinking if a brick wall is about to hit; what should be done about it, how does that look? So the good, the bad, and the ugly in making partnerships is about to unfold. These things leave scars—it challenges trust and taints your view of being open and honest and it ensures vulnerability, and if not considered, you can feel that the world has turned against you.
In this episode, Stefan helps us to know more about: - What we may want to be looking for in someone or another party in choosing partners - Why we would be involved
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Everybody has a vision—everybody wants to go to heaven. When it comes to execution, we ask questions like, "where is the consistency?," "how do we slowly but surely work towards that space called - "I am moving towards my vision," "I am achieving my goals," "I am hitting my targets?"
In this episode, Stefan discusses: - Being accountable for the actions that are part of the plan - What it takes to be an outcome-based thinking individual
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
How do we keep on doing better! Getting up is a decision to make; it's a decision you do when you wake up this morning to get in your car, and go to your place of productivity and contribution. In this episode, Stefan discusses:
- Servicing another delighted customer
- Being brilliant at the basics
- Being consistent at doing better
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Growth -- giving us a business insight today into what it takes to go from, to keep on backing it up as often as we need to remain constant in business. In this episode, Stefan, with Brendan Dover, discusses:
- Continuously innovating
- Remarkable difference in the attitude/mindset of what you do daily
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
What it's like to be partners and be clear about your roles and responsibilities. In this episode, Stefan, with Traffic Diversions Group, discusses:
- Traffic control
- Traffic management
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
Adding value to your business and how are you going to continue being at a greater level, a high-standard service. In this episode, Stefan, with Frank Ponissi, discusses:
- How are you going to be of service
- Getting through and shaping up for the next game
- The importance of how everyone should lead in an organisation
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
There is a commonality between sports and business and at times you're in that situation whether you're going to succeed or fail. In this episode, Stefan, with David Buttifant, discusses:
- How to act when things don't well; feeling vulnerable/anxious
- How to unlock your potential
- How to go to the next level
- What is it you need to do to get to the next level
This is your chance to hear the conversation of successful trade business owners. Don’t miss it.
When in the trades and construction, our clients don’t want to have a substandard service, one of the reasons can be because of the inflation that causes materials to increase their prices.
Hear about the great insights that Stefan shares, together with James Denton of Carpentry Australia and Angelo Alateras of Pragma Design:
- How to meet our clients expectations with some of the best tradie businesses
- How to embrace this new economy
This is your chance to hear the conversation of the successful trade business owners. Don’t miss it.
What does it mean to be in a tight labour market? Labour market or job market refers to providing the supply of employees and employers providing the demand.
Listen as Stefan, together with Joe Caprara of Cassaform and Jon McKay of Rose Landscape Services, shares great insights about: - Limited resource of labour - Exceptional A-grade labour
This is your chance to hear the conversation of the successful trade business owners. Don’t miss it.
Why is it important to invest in construction technology in 2022? It is because it increases productivity, enhances jobsite safety, and lessens the risks. New technology for the construction industry can also build stronger structures.
In this episode, Stefan, with Luke Williams of HazardCo, Leigh Jacobs of Melbourne Glass, and Julian Krishnan Nair of Buildxact discusses:
- Utilising tools
- Getting the hours back on the day
- The safety and the reputation as a business that's truly across everything these days
This is your chance to hear the conversation of the successful trade business owners. Don’t miss it.
What is the cost of resources? It is the fixed cost of equipment that your people need. With the increasing cost of resources, high cost of renewable energy, and so on, some businesses declined.
Listen as how Stefan, together with Michael Steckler of Tradify, Matthew Adams of Tradie Wraps, and Sean Jellie of SJ Carpentry, will provide more insights about: - The challenges of hiring people - Getting the materials to get the job done on time and on budget - The vision of the market in the world of trades and construction
This is your chance to hear the conversation of the successful trade business owners. Don’t miss it.
What is trading and construction? These are occupations that involve alteration, construction, remodeling, demolition, and so on.
Hear Stefan, together with Paul Tyrell of Field Insight, Mark Flynn of Brickit and Michael Bennett of Master Plumbers NSW, discuss about: - Skilled labor - Getting properly credential plumbers into the industry - Enabling the employee-employer value proposition and more..
This is your chance to hear the conversation of the successful trade business owners. Don’t miss it.
What is a profitable business? It is the moment where your business has a greater income than business costs. In this episode, Stefan, with Mark Carrington of Middy's Electrical and David Holmes of Fergus, discusses:
- How to be the most profitable business in spite of the inflation in our economy
- Profitable work in an inflationary economy along with our guest panelists
This is your chance to hear the conversation of the successful trade business owners. Don’t miss it.
'Is the bubble about to burst?' That is the main question for trades and construction industry now as it relates in the last two years.
Joined by Stefan is Simon from Trade Alliance Group, Russell from Chatfield OzCool, and Joe from Cassaform to get to know more about: - Different views on the bubble about to burst - How company's profitability suffered - The shortage of manpower and materials
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it!
Like sales, networking is a non-negotiable skill for business owners to master if they want to be successful.
Even if you don’t think you’re good at networking, the more you do it, the more confident you’ll feel, and the more results you’ll see. The important part is putting in the time and effort and approaching it in a logical way.
In this podcast, Stefan, together with Matthew from Tradie Wraps and James from Carpentry Australia discuss: - How to access your network - What you need to generate to get what you want - The power of building a community
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it!
Now that technology is shaping and changing the world of business, will it help increase profitable business growth and make the boat speed up in the process?
Joining with us today is Craig of Mood Workshop to share his great insights about:
- What would you do differently if today was day one
- How to elevate the business with the use of technology
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it!
Making your business profitable and fostering business growth only works when you have great employees to back you up. Nothing lays the groundwork for the future quite like hiring well.
Stefan is joined by Matthew Adams of Tradie Wraps and Nigel Gorman of Aussie Painters Network to share their knowledge about:
- Being the business owner - Would you work for you?
- What employees want (develop new skills, learn new things, work on different things)
- Building healthy culture (taking ownership, being responsible and holding accountability)
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it!
It takes time to plan and create the proper strategy to have a profitable business. What difference can you make in order to achieve work that is profitable?
Joining with us are Brendan Dover of The Drain Man, and Matthew Adams of Tradie Wraps to discuss: - Pricing, quoting, estimating - How vital choosing who your customers will be - What has been the most interesting thing that happened for trades business - How to adjust and adapt to material and costs
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it!
Resources are cut and work is added. What does that mean for your business?
We're joined by Matthew Adams from Tradie Wraps and Nigel Gorman from Aussie Painters Network about:
- The opportunities and challenges as it relates to Trades
- What does it take to build that confidence to start saying 'NO' as it relates to the members
- What is the number one concern to help your customers build the courage in saying 'no'
- What is costing you to run your business
- How do we deliver in overcoming the supply issues
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it.
The right team will be a massive boost to your business. There’s no doubt about it.
To get the job done, you need the right people in the right seats. While the lone ranger mentality was necessary in the early days of your business, growth is limited when it’s dependent on one person.
Learn as these great business owners - Brett Crowther (General Manager of Trade Alliance Group), Nick Collins (General Manager of Middy's Electrical), Luke Williams (General Manager of HazardCo Australia), Brendan Dover (CEO and Founder of The Drain Man), Joe Caprara (CEO of Cassaform) talk about:
- How they have continued to lead and support their industries whilst working through materials and skilled workers shortages
- How they have built, and continue to build, high performing teams whilst putting a spotlight on achieving 5-star service levels in a hyper growth market
- Their top tips to attract and win A Grade customers, team, and suppliers to your business
- Their greatest learnings from the last 5 years
- How they're working with the material shortage and pricing pressures experienced in the industry over the next 12-18 months
- How to stay focused on what you can control
- What they see as the next frontier for the trades and construction industry in Australia
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it.
Reducing the risk of not having enough resources is one of our guest speaker's areas of expertise! Stefan is excited to share the great insights from James Denton from Carpentry Australia together with Sean Jellie and Joe Leopard from SJ Carpentry Services - seen on hit TV show, THE BLOCK.
Tune in as they discuss: - How they have continued to lead and grow their business with the drama of timber shortages and skilled workers shortages throughout Australia Building a culture of a High-Performance Team - How to attract and win A grade customers, team, and suppliers to your business - What have been the greatest learnings in the last 5 years - How are they working through the timber shortage in the industry over the next 12-18 months - How to stay focused on what you can control - What they see as the next frontier for The Trades and Construction industry in Victoria and Australia
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it.
How to Build a Culture of a High-Performance Team Running, failing, growing — whatever your Trades business conundrum is, Stefan got you covered! Listen as he will be joined by Paul McRedmond and Ross McDonald, owners of Traffic Diversions Group - Victoria's Benchmark Traffic Management Company.
They will share: - How they have continued to innovate and grow their business from 100 people to 500+ on the road every day - How they built a culture of a High-Performance Team - What have been their greatest learnings in the last 5 years - How they are working through the labour shortage in the industry - How they stay focused on the things they can control - What they see as the next frontier for the Trades and Construction industry in Victoria and Australia
This is your chance to hear the conversation between the successful trade business owners. Don’t miss it.
Change is an inevitable factor in business growth. But not everyone likes change... in fact no-one does!
Joining with Stefan Kazakis, is Terry Cayas and Shaun Carey from Quality Tiling Solutions. They will share how they gone from having a business that was 'hand to mouth' and job-to-job — where both owners were always 'on the tools,' to becoming a benchmark tiling business that works on A-Grade jobs with A-Grade clients.
These guys have built an A-Grade team allowing them to both be totally 'off the tools.'
Listen to the discussion on: - How to build a culture of a high performance team - The importance of 'saying NO with clarity vs fear'
This is your chance to hear the conversation between the successful trade business owners.
It's evident that when achieving business goals, the good and the bad exist. And in between lies the fun side! On this episode, Brendan Dover of The Drain Man and Matthew Adams from Tradie Wraps share their amazing stories on how they run their businesses.
Tune in as they discuss: - Growing a business that serves trade and construction based businesses throughout Australia and New Zealand - Building a culture of 'Attention To Detail' - The importance of first impressions and sign-writing your vehicles as a way to ATTRACT and KEEP business - Focusing on what you can control
This is your chance to listen to the conversation and hear the tips and tricks from two seasoned business owners.
If it's hard, would you do it? Stefan kicks off the discussion with a thought-provoking quote, "if being a trade-based business owner was easy, everyone would be doing it."
In this episode, Brendan Dover shares great insights on making his business 'The Drain Man' a success!
Tune in to hear about: - Managing growth vs leading growth - Building culture and standards vs just growing a team - How to stay focused on what we can control
Hear an intense conversation of the how’s and the why’s of Brendan's business; understanding how the good and the bad can coexist within the spectrum of achieving a goal.
It gives me great pleasure to welcome Andrew Phillips to this week’s Great Australian stories in the Making.
Andrew was destined to have a very promising career in the world of AFL in the 80’s. Sadly a degenerative back condition could not stand the rigors of AFL football and his career was cut short.
The former Carlton footballer turned to the world of business and with the same grit, determination and prowess learnt on the field then applied in the board room.
He has spent a lifetime working to create educational opportunities for children from disadvantaged backgrounds, and is now running The Phillips Brothers Foundation.
Phillips Foundation Website: https://thephillipsfoundation.org.au
Phillips Coaching http://phillipscoaching.com.au/
Visit Business Benchmark Group businessbenchmarkgroup.com.au
Get in touch: Email stefankazakis@businessbenchmarkgroup.com.au
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During one of the strangest and toughest years of our lives, we invited Frank Ponissi, the General Manager – Football at Melbourne Storm,
Frank was at the club during the years when they were heavily punished for salary cap breaches - and the fallout that occurred - and how they had to work through those tough periods, yet were able to rebuild and become the powerhouse club they were before.
In fact, they became even better despite all the challenges.
Frank shares much of the wisdom he gained through that experience. The lessons he emphasises always revolve around the importance of high standards, accountability and plain old hard work.
“Hard work will always beat talent when talent doesn’t work hard"
Visit Business Benchmark Group businessbenchmarkgroup.com.au
Get in touch: Email stefankazakis@businessbenchmarkgroup.com.au
SUBSCRIBE TO OUR PODCAST
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Our guest in this episode of "Great Australian Stories in the Making" will be sharing all he knows about mind, body and health.
Judd Murray, founder and managing director of Cognercise Foundation will share how to be more functional as a human being, how to be less stressed and how to help improve our physical and mental health.
With over 30 years of experience in core product design and treating people of all ages, Judd has a focus on the preventative rather than reactive way to maintaining good health and wellbeing.
Enjoy this episode - a much needed one after a tumultuous year to say the least!
Visit Business Benchmark Group businessbenchmarkgroup.com.au
Get in touch: Email stefankazakis@businessbenchmarkgroup.com.au
SUBSCRIBE TO OUR PODCAST
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Meet Anthony Phillips, our latest feature in our Great Australian Stories series.
Anthony co-founded Camp Australia with his brother Andrew in 1987. Over the next three decades, Camp Australia grew to become one of the country's most well-known and respected brands. They eventually sold the company just a few years ago.
Anthony is a man of many talents and is highly regarded in many circles. He has a brilliant story to tell, from his football career to his philanthropic ventures including The Phillips Foundation - and he generously shares so much of the experience and wisdom he's gained along the way.
Phillips Foundation Website: https://thephillipsfoundation.org.au
Phillips Coaching http://phillipscoaching.com.au/
Visit Business Benchmark Group businessbenchmarkgroup.com.au
Get in touch: Email stefankazakis@businessbenchmarkgroup.com.au
SUBSCRIBE TO OUR PODCAST
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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We're excited to speak with Ed Mallett – the founder and managing director of Employsure.
A former specialist employment barrister, Ed went from start-up to now assisting over 20,000 small and medium sized businesses and has flipped the traditional professional services model on its head.
Employsure was founded in 2010 following the launch of the Australian Fair Work Act in 2009.
Ed shares great insight into what it takes to build a business from the ground up, with brilliant advice for business owners to take away.
Visit Employsure: employsure.com.au
Visit Business Benchmark Group: https://businessbenchmarkgroup.com.au/
From Victorian Police Detective to scaling Mt Everest multiple times and starting several businesses we find out what makes Nick Farr tick.
Nick shares his insights on what he is most proud of in his life, the top 3 tips he’d give to his 17 year old self, what prompted him to start on a journey of merging the high altitude environment with the building of his latest business and much more.
Nick Farr's Quote: Take risks – everything worthwhile is up hill 😊
Visit Resilience Builders https://resiliencebuilders.com.au/
Business Benchmark Group: Visit https://businessbenchmarkgroup.com.au
Email info@businessbenchmarkgroup.com.au
Phone 03 9001 0878
Subscribe to the Business Benchmark Group Podcast: All platforms: https://pod.link/1372652118
Visit our website: https://businessbenchmarkgroup.com.au/resources/podcasts/
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We had the pleasure of interviewing Verity Hare for our podcast. Verity is the founder of TradieWives, a facebook group community of almost 10,000.
In the podcast we dive deep into what the motivator was to start TW, why its been such a big success, whats next for TW.
We also listen to a little bit about Verity's background and how she got to where she is.
Verity is a go getter and has absolutely killed it at everything she has done - it was an absolutely pleasure having Verity on the podcast - we hope you find as much value in it as we did!
TradieWives group: https://www.facebook.com/groups/TradieWives/
TradieWives website: https://tradiewives.com.au/
Business Benchmark Group: Visit https://businessbenchmarkgroup.com.au
Email info@businessbenchmarkgroup.com.au
Phone 03 9001 0878
Subscribe to the Business Benchmark Group Podcast: All platforms: https://pod.link/1372652118
Visit our website: https://businessbenchmarkgroup.com.au/resources/podcasts/
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Meeting your obligations as an employer and keeping your business healthy and hygienic can be tricky.
We have teamed up with Employsure for an exclusive webinar where Workplace Consultant, Gwen Espie and Malcolm Chong will be discussing business fundamentals to prepare you for this ever-changing landscape.
The changing restrictions and rules can make this time stressful as a business owner, but it is our goal to help business owners operate with ease and prepare them to move forward.
What we cover • Recent legislation updates • Hygiene & Safety • Unfair dismissal • Engaging employees • Redundancy
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast: iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Stefan Kazakis and Nikki Sadler discuss how to remain positive and resilient as the world throws everything at us!
Learn our tips and advice on how to stay positive, keep your teams' morale high and lead your business through this time.
(Recording from our video in TradieWives Group on Facebook https://www.facebook.com/groups/2033866533528443 )
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast: iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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This is a podcast you can't afford to miss.
Stefan chats with Patrick Kissane, owner of BurgerIT, who gives an eye-opening account of the threats you need to protect yourself from in the digital world.
This discussion is jam-packed with information to help you know what to look out for, and how to protect yourself and your business when it comes to cyber security.
Patrick will help you learn: • What cyber threats are out there? • How is my business at risk? • Can I protect my business?
BurgerIT: burgerit.com.au
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast: iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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In this week's podcast, we were joined by four brilliant business owners who discuss how having a reliable cashflow forecast has transformed the way they run their business.
iHealth Saunas, Cassaform, Baulch Services & Motosign all share their insight on how to use our Cashflow Forecasting tool.
Hear how they got started with the tool, what hurdles they had to overcome to get the tool to work for them and how they feel now that they are in the rhythm of rolling it forward weekly.
Having an accurate cashflow forecast is critical for your survival right now. Cash is the oxygen your business needs to survive and you need to have enough oxygen to get through this crisis.
Having a cashflow forecast is your secret weapon to manage your business throughout COVID-19 - and beyond. Hear why you need to create one, from other business owners just like you.
Download the Cashflow Forecast Tool and How To Videos: https://community.businessbenchmarkgroup.com.au/cashflow-forecasting-tool/
Visit the businesses featured in this podcast:
iHealth Saunas: https://ihealthsaunas.com.au/
Cassaform: https://www.cassaform.com.au/
Baulch Services: https://www.baulchservices.com.au/
Motosign: https://www.motosign.com.au/
This week we interviewed a man so full of life, so full of dreams and so full of ambition, even at the age of 80. Meet Graham Cock, the founder and CEO of Ace Contractors Group. As the leader of his award-winning company with over 300 employees, he is still working towards his dreams and has an amazing life story to tell.
In this podcast we find out just what makes the man tick. His story is filled with inspiration, emotion and motivation. We know you'll walk away feeling inspired that you too can achieve your dreams - all you need to do is make it happen!
Visit Ace Contractors Group: https://www.acecon.com.au
Visit Business Benchmark Group http://businessbenchmarkgroup.com.au
Call Business Benchmark Group: 03 9001 0878
Email: info@businessbenchmarkgroup.com.au
Follow us on Social Media: Facebook: facebook.com/businessbenchmarkgroup Instagram: businessbenchmark.group Twitter: @BusBenchmarkGrp YouTube: youtube.com/user/KazakisStefan LinkedIn: linkedin.com/company/6462829
Stefan Kazakis hosts this Q&A with experts from Employsure is the largest provider of workplace relations services in Australia
Gwen Espie and Malcolm Chong discuss the impact coronavirus is having on small businesses and how to deal with the HR implications.
The webinar covers:
- Coronavirus - potential impact on employees
- Health and Safety
- Absences
- Stand down and stand down alternatives Redundancy
Visit Employsure: https://employsure.com.au
Visit Business Benchmark Group http://businessbenchmarkgroup.com.au
Call Business Benchmark Group: 03 9001 0878
Email: info@businessbenchmarkgroup.com.au
Subscribe to our podcast. Find us on all your favourite podcast platforms:
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With all the media attention and fear circulating the Coronavirus, small businesses are feeling the effects of the virus in a non-health related way!
Small business owners need to be aware of what they are in control of and what they can do to keep their business afloat during this crisis – what can you do to limit damage?
This week Stefan discusses the effects of Coronavirus on small businesses and what business owners must do to mitigate the worst effects on the economy.
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Having an elevator pitch prepared and ready to go can be one of your biggest weapons in Business!
This week, Stefan speaks about developing an elevator pitch and the number one thing that must be in your elevator pitch to make it effective.
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Getting referrals is the best marketing strategy you can have.
So to kick start referral month, Stefan runs through the benefits of referral marketing, how to get them, who to get them from and ensuring the referrals you get are actually prospects you want to work with.
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
Spotify: https://podcasters.spotify.com/podcast/5ZbuFOBaZ8YQ3eT1u3Y14R
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Laurie Reeves is the Managing Director of ControlWorks – an automation company that specialises in providing safe, energy efficient environments for commercial buildings, data centres and shopping centres.
ControlWorks has seen phenomenal growth in recent years, which was only sustainable after first overcoming some major hurdles, which he describes in detail during the podcast.
Laurie also knew that in order to grow the business effectively, he needed his team to take on more responsibility in running the business. He shares how he was able to make this happen, and the amazing results that were achieved once he did.
Brilliant insight for all business owners in this one. Enjoy!
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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There’s no point exceeding your customer’s expectations if it’s sending you broke.
Before you think about more things you can do for your customer, first and foremost, you should focus on delivering exactly what you promised. Fulfil everything you said you would do.
It’s surprising how many business owners lose sight of this. This is by far the most important aspect of the relationship.
If you then want to offer even more than what you promised, you need to understand what impact this has on your business and deliver it in a strategic and systematic way, otherwise it could be costing you more than you think.
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Marcus Theodor is the owner of C2Films (c2films.com.au) - Australia’s highest rated, most reviewed wedding event videographer.
C2Films has built their reputation by focusing on delivering the highest quality products to their clients. Marcus recognised, though, that the product is not the film they produce, but the amazing experience they deliver for clients on their most special day.
By constantly wowing their clients, C2Films gained more and more referrals and grew at a rapid pace.
To meet demand, Marcus needed to re-engineer the business to ensure quality didn't suffer - he was committed to delivering the best experience possible for each and every client, no matter how many.
He shares great insight into what it takes to build a benchmark business from scratch, and the importance of building a great reputation.
Jacqui from Yarra Valley Gourmet Foods shares her story in business, and discusses the tenacity and determination required to be successful.
In 2009, Jacqui left her career in the corporate world to pursue her dream with the purchase of Yarra Valley Gourmet Foods.
Jacqui was determined to succeed - failure was not an option! With Jacqui's leadership, the business continues to innovate and grow, sharing local produce with more people than ever.
Stefan and Jacqui discuss her journey of business ownership, and all the lessons she's learned along the way.
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ACast: https://acast.com/businessbenchmarkgroup
Improved conversion rates are the key goal for any business owner or marketer. Marketing costs money, so the higher your conversion rate, the more bang you get for your buck.
In this short podcast, Stefan discusses the importance of improving your conversion rate.
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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We all know that keeping your existing clients is easier and cheaper than finding new ones. Every business owner’s goal should be to develop customer loyalty.
Though it’s important to note that there is a distinct difference between loyalty and repeat business.
Developing customer loyalty relies on you consistently exceeding your clients expectations.
If you only meet the minimum standard they expect – that’s hardly going to get them excited about coming back to you next time, or calling their friends and telling them about how awesome your business is.
You need to delight your customers. You need to surprise them, to exceed their expectations, to meet their every need – and then do more!
If you do this, your customers have no reason or desire to go anywhere else, they won’t be swayed by cheaper competition. They know you, trust you and become advocates for your business.
In this short podcast, Stefan explores all this and more.
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
Spotify: https://podcasters.spotify.com/podcast/5ZbuFOBaZ8YQ3eT1u3Y14R
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No matter what business you are in: you will never build a great business all on your own. The bigger and better the business you want to build, the bigger and better the team you will need around you.
But winning teams do not happen by accident, nor are they created overnight. Selecting the right people is just the beginning of building a successful team; to have them perform at a benchmark level, you need to focus on creating an environment that allows them to excel.
In this short episode, Stefan explains the six keys to building a winning team.
- Strong leadership
- Having a common goal
- Rules of the game
- Action Plan
- Support Risk Taking
- 100% inclusion – 100% involved
Subscribe to our podcast. Find us on all your favourite podcast platforms:
iTunes https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
Spotify: https://podcasters.spotify.com/podcast/5ZbuFOBaZ8YQ3eT1u3Y14R
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ACast: https://acast.com/businessbenchmarkgroup
Stefan chats with Chris Sacco, Director at KLC Recruitment (https://www.klcrecruitment.com.au)
Chris shares the story of launching KLC Recruitment in 2009, and how she has managed overcoming the challenges of growth with the support of business coaching and peer support of other business owners.
Chris also gives great insight into the recruitment process and managing employees, for both KLC Recruitment's clients and her own team.
Subscribe to our podcast - NEW EPISODES EVERY FORTNIGHT iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Patrick LaManna - CEO of LaManna Supermarket
LaManna Supermarket is an independent grocer that is taking on the supermarket big boys.
Hear how their passion for quality food, quality ingredients and outstanding customer service has allowed LaManna to differentiate itself and flourish.
Listen online.
We chat with Chris West, the Managing Director of Fleet Plant Hire in Melbourne.
Fleet Plant Hire is an industry leader in Melbourne, providing earth moving equipment and operators for any project, including major infrastructure works across Victoria.
Chris has been working with us at Business Benchmark Group since August 2015, and in that time revenue has more than quadrupled, the number of trucks has tripled and team size has tripled.
Chris was getting busier and his time was in ever more demand - and eventually he realised something needed to change. Although his natural reaction was to be central to everything in the business, with our guidance, he was able to empower his team to take on more responsibility - and to his surprise, they not only met the challenge, they excelled. This led to flow-on benefits for Chris and the business.
Chris shares his own learnings and gives advice that will resonate with anyone leading a team.
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David Buttifant is a world leader in sports science. In roles such as High Performance Manager at Carlton Football Club, and Sports Science Director at Collingwood Football Club, David has made his career building the resilience of Australia’s top athletes.
David describes how building resilience drives performance. He performs a great experiment on our audience to showcase our fight or flight response to a situation.
He also explains why high performing teams require clarity around goals and roles. As leaders, we can’t force behaviour but we can shape it and in order to do that we need to ensure that we must maintain a growth mindset.
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Our interview with Matt Spiteri, the owner of ESC Electrical. Matt shares his story of incredible growth of his business, particularly in the past 18 months.
ESC Electrical (http://escelectrical.com.au) offer electrical services to the high-volume domestic and multi-residential markets.
Matt has been working with us at Business Benchmark Group since October 2017. Although a relatively young business, ESC electrical was an up and coming player in the market prior to joining with us. In the 18 months since he began working with us at Business Benchmark Group, ESC Electrical has fully established itself in the market with Matt taking the business to a whole new level.
In this time, Matt has clearly seen his identity shift from being an operator in the business, to spending more of his time on higher hourly rate tasks as an owner and investor in the business. When he started working with us, Matt was still on the tools and working very long hours.
18 months later, Matt no longer works on the tools, works less hours in the business overall, yet the business has grown substantially and continues to grow to new and greater heights.
A key development in the growth of the business was to focus on identifying and serving their ideal target market. This focus has ensured that their work they carry out is more profitable and predictable. This has led to stronger financial returns and continued growth.
It has also allowed the team to continue to grow, with the addition of an administration team and the promotion of 'on-the-tools' staff to estimators.
Subscribe to our podcast - NEW EPISODES EVERY TUESDAY!
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As a business owner, you need to understand the difference between horizontal and vertical time, and ensure that the work you do is for a high hourly rate.
If you want to build a progressive and growing business, the work you do needs to be at a higher level, and you must have the trust and confidence in your team to delegate your lower hourly rate tasks to. Stefan explores this all in this week's podcast.
Subscribe to our podcast - NEW EPISODES EVERY TUESDAY!
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Many business owners say they win a lot of their clients through word-of-mouth However, we find that many of these same business owners who claim this actually have no structured process in place – the referrals come randomly and unpredictably.
In this episode, our Senior Strategist Damien Churton shows us how to get more people to recommend us.
• 2:38 – Damien discusses his experience • 4:43 - Where do you get recommendations? o How do you build and leverage your existing network? o How to identify your circle of influence • 8:05 – Get clear on your ideal target market. • 10:55 – What to say when asking for the referral. How clear is your ask? • 15:25 – Dealing with your head trash • 19:20 – You need a structured process
This is just a brief overview of building an effective referral strategy. We encourage you to download our eBook and sign-up to our weekly EDM were we discuss each of these steps in far more detail, and give you activities to put in place which will help you build a successful strategy.
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
Spotify: https://podcasters.spotify.com/podcast/5ZbuFOBaZ8YQ3eT1u3Y14R
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The backbone of the economy is small business - but their contribution is anything but small! There are an estimated two million businesses across Australia, providing nearly half of all employment. It is a crucial sector that underpins the operations of many larger businesses.
But running a small business is not easy! If it were, everyone would be doing it. It’s not for the feint-hearted!
But although it’s not easy, it does not need to be hard. In this episode, recorded from ABC Radio’s Nightlife, Stefan explores the activities that small business owners must do in order to be successful, including planning and understanding your numbers.
After all, finance is the language of business and if you don’t know your numbers, you will be flying blind when it comes to running and growing a successful business.
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ACast: https://acast.com/businessbenchmarkgroup
How do you keep an eye on your employees? What's an acceptable level of surveillance?
In this episode, recorded from Stefan's appearance on ABC Radio's Nightlife with Tony Delroy, they dive into the often controversial issue of business owners using surveillance to track their employees.
In an increasingly digital world, Stefan explains how to develop trust and accountability within your team, without the need to overstep any privacy boundaries.
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iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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“Whether you think you can, or you think you can't - you're right.” - Henry Ford
In this short episode, Stefan explores the theory behind this famous quote, and how you can cultivate the mindset and behaviours to think bigger, and actually achieve your biggest dreams.
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iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Many business owners struggle with knowing what to charge for their products and services.
When we first start out in business, it can be tempting to have low, or even discounted, prices as we often are desperate to land new business.
However, this approach will quickly cause problems, including a tight cash flow, needing to more work for less and building a client base who are largely driven by price.
Instead, we need to ensure our whole identity as business owners is about delivering value and setting prices based on this value you provide.
This helps ensure that price is only one factor your customers consider when buying from you, but it isn’t the key factor.
If you want to build a robust business and be able to invest in innovation, as well as build a reputation for high quality and service, your pricing model must allow you to do that.
This week’s podcast is a recording of Stefan Kazakis appearance on ABC Radio’s Nightlife with tony Delroy. Stefan offers valuable, real-world advice to business owners, including taking their calls to the studio.
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The current economic environment is causing some business owners to become concerned and unsure about what the future will bring and how their business will fare.
But the fact of the matter is that these are cycles will always occur, and as a business owner, you can ensure that your business not only survives through a challenging economic environment, but thrives.
There are actually 3 distinct cycles that affect business performance: the Economic Cycle, the Business Cycle and your Personal Cycle - and you need to anticipate and be aware of these cycles in order to lead your business to continued growth and success through challenging circumstances.
Stefan gives advice for business owners about how to navigate through difficult cycles to ultimately build a business that can weather any storm.
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We interview Robert Krastich, owner of Sharper Facility Services (sharper.com.au) which offers high-end commercial cleaning in Melbourne.
The business was established in 2004 and Robert had done a fantastic job growing it to that point. However, he realised he had reached a crossroads. Although he was making good income and had established a good client base, he also recognised he had lost some focus and commitment to growing the business.
He knew he wanted to take his business to the next level, but he realised he didn’t have the knowledge or experience to successfully do so.
In April 2018, Robert reached out to Business Benchmark Group. Since working with us to re-focus his business strategy and clearly articulating his goals, his business has gone to a whole new level.
Robert imparts valuable advice and experience for all business owners, who will hear first-hand what it takes to break through your glass ceiling and take your business to new and greater heights.
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The uncertain economic environment we're in can be a source of concern for business owners. However - it doesn't need to be that way if you use the Triple A approach to growing your business - Anticipation, Acceleration and Aggregation.
With this approach, you can ensure your business is always on the front foot and poised to respond to risks and take advantage of opportunities.
Subscribe to our podcast:
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Stefan Kazakis joins ABC Nightlife's Tony Delroy to discuss why it's important for business owners to periodically take a good, hard look at the health of your business and determine what's working, what's not working and what are we doing about it.
It's important that you just don't walk past a low standard in your business, you need to always be reflecting and analysing on what areas you can improve.
Business owners should be investing at least 2 hours per week to think clearly about their business goals and determine how their business is going in the way to achieve them.
Conduct your own 3-minute business health check at our website. http://businessbenchmarkgroup.com.au/3-minute-business-health-check/
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Anyone who has ever run a small business can tell stories about the immeasurable value of word-of-mouth referrals by happy customers - some would even argue it is the most powerful form of advertising when someone is singing the praises of your company or product.
Likewise, talk about a bad experience is news that travels far and wide - that's why business owners and their staff should strive to make sure customers are always happy so they will refer your product or service to family and friends.
Stefan Kazakis, CEO of the Business Benchmark Group, joins Tony Delroy on ABC Radio's Nightlife to explains how important it is to build a referral-based business.
DOWNLOAD OUR FREE WHITEPAPER:
"How To Build An Effective Referral Strategy" https://businessbenchmarkgroup.com.au/resources/learn-how-to-harness-the-power-of-the-referral/
Subscribe to our podcast:
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We often think about crisis as a negative – but it can also often be considered a positive. In this brain stretch episode, Stefan explores how business owners need to recognise the difference between leadership and management, especially in response to a crisis.
As a leader, it is your responsibility to grow your resources, to understanding what is working, what is not working and to determine what you’re going to do about it.
A manager’s role is to manage those resources in order to get better outcomes, improve output and increase efficiency and effectiveness.
As a small business owner, you’re often required to wear both hats multiple times in a day, or even within an hour. As a leader, you need to recognise that there are two different mindsets you can have: a “cost of growth” mindset where you stay in maintenance mode, versus a “cost of opportunity” mindset where you’re in investment mode and actively looking to take your business forward.
It is up to you as a business owner to ensure you lead your business towards growth.
Subscribe to our podcast:
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You spend 50%-60% of your life at work, so as business owners have the responsibility to fill it with the right people.
Stefan discusses how to ensure you're hiring A-Graders to join your team. He describes interview techniques he uses, what to look for in a candidate, and the importance of culture fit.
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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When it comes to building your competitive advantage, it all comes back to the concept of "Hero or Guide".
This means that when you make the customers the hero of the story - by understanding their wants, needs and motivations and focusing on how to better serve them - this will inevitably mean that you will be able to innovate and serve your customers better than your competitors.
Stefan explores this idea, and gives advice to business owners looking to build a business that is innovative and stands out from the competition.
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
In this episode, Stefan examines the 6 Pillars of Business that you need to focus on if you want to take your business global.
As Stefan often says - "Business is not easy, but it doesn't need to be hard". To build a successful strategy to take your business global, you need to have a laser focus on these 6 pillars only, and determine how they will look in 2, 5 and 10 years.
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
Stitcher: https://www.stitcher.com/podcast/business-benchmark-group-podcast
PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Chris Galea's story as a business owner is an incredibly interesting and eventful ride. He purchased Polyshine - suppliers of polishing compound for the manufacturing industry - in 2008 and by 2010, he was down to his last $1,000 in the bank and was on his way to Singapore to do a deal that HAD to work, otherwise he and his business were in dire straits.
Unfortunately, that meeting fell through! He was "stood up" and had no other options on the table, and was staring down the failure of his business after years of hard work.
However, without giving away more of his story, through tenacity and persistence, it was this same trip that turned around his fortunes completely.
In the years since, he has built a very strong reputation of the business internationally and taken advantage of some amazing opportunities and his business has flourished ever since.
This is a must-listen to episode for business owners who have ridden all the ups and downs of life as a business owner.
Chris's story shows the power of making the most of any situation, the drive to continue during difficult circumstances and what it takes to come out the other side in a mush stronger and fortunate position.
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
Stitcher: https://www.stitcher.com/podcast/business-benchmark-group-podcast
PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
In this brain stretch episode, Stefan asks you to think global and think about how your business can serve more customers and take advantage of more opportunities beyond our borders.
What does your business, and your life, look like in 10 years time?
Stefan discusses the need to engage in forward-thinking, and consider creating that will take you where you want to be. In 520 weeks, you might be stuck in the same place, or you could be in a whole new place. Ultimately, it is up to you. You are the agent of change.
It’s not just about working harder. The game of business is about leveraging other people’s time and other people’s money.
Stefan describes the 6 Keys to becoming a Game Changer. 1. Focus 2. Uncomfortable 3. Resilience 4. Ignorance 5. Failure 6. No excuses
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
Stitcher: https://www.stitcher.com/podcast/business-benchmark-group-podcast
PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
This episode of our podcast was recorded at our Your Profit Blueprint event in February 2019.
Stefan explores the market conditions we're likely to face in 2019 and discusses how imperative it is for owners of small businesses to plan ahead and be ready in a "ninja stance" ready to react to challenges, and attack opportunities.
Stefan discusses the importance of critical and strategic thinking in all areas of your business and how to build plans that are bullet-proof.
He explains what questions you need to be asking, who you need to be targeting to become your future clients, and how you need to be attracting A-grade players to join your team.
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
Stitcher: https://www.stitcher.com/podcast/business-benchmark-group-podcast
PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
How do you outplay and outlast in the game of business?
How do you outlast your head trash - your mental fatigue that says that you can't do something?
Stefan explores how to create stamina in today's brain-stretch episode of our podcast.
When you give up on something and never complete it - it's a missed opportunity and helps create a pattern in your life of a person who just never finishes things.
Life is a pattern - the last 5 years are not much different to the 5 years before that. And the next 5 years will be the same unless you create new patterns so you can outlast the mental fatigue that gets in the way of stamina.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Rob and Rose Seymour are the owners of a unique business - PureProtect.
They are specialists in Mould, Damp, Water Damage and Indoor Air Quality and deliver hygiene and infection control solutions to industries where health and safety are paramount.
They operate as mould re-mediators, licensed builders and fix buildings and homes with mould damage.
They reveal how they have been able to achieve extraordinary growth, particularly over the previous 12 months, and go into detail about what changes they needed to make personally, and as a business, to achieve that growth.
One point to note is the enormous benefit that PureProtect has experienced since they began charging for quotes, rather than doing them for free. The flow-on effects throughout the business have been remarkable.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Marc Montager is the Sales Manager at Alloys - "The Non-Traditional Distributor". With almost 30 years experience in the industry and with hard-earned experience in managing and growing high-performance teams, Marc gives tremendous insight into what it takes to build a high performance team and what to look for when recruiting new members into a team.
Marc is not one to tolerate mediocrity, and shares many of his personal experiences in managing teams and improving them for higher performance. He also shares his most important factors for success and what to look for in employees beyond technical capabilities, including urgency, willingness, curiosity and discipline.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
This is a "brain stretch" episode in order to get you thinking about how your business is positioned, and how you plan to be innovative.
As we enter a new year, this is an important time to reflect upon how you position your business - who you are, what you do and who you do it for.
Stefan also explores the concept of whether you position yourself as a hero to your clients - or instead, whether you're a guide for them.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
A recording of Stefan's speech to the graduating class at East Doncaster Secondary College.
As an alumni of that same high school years ago and ongoing involvement in the school community, Stefan was asked to speak to the Class of 2018. He gives some inspiring and practical advice, that not only will serve them well in their journey into the big wide world and adulthood, but also provides us all with some inspiration and reflection as we begin a brand new year.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Identifying and serving your ideal target market is vital to the long term success of your business. You need to shape your business from the foundations up, and focus on how you can best serve your ideal customer.
If you try to be everything to everyone, you are actually going to be no good to anybody. From a strategic point of view, your desired target market directs the cut of your business.
Stefan gives an example of when he was brought into his parent's struggling textile and manufacturing business - and how important important identifying and serving their ideal customer was in turning around the business.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
What does it take to build an A-Grade team? Stefan explores what leaders need to do to grow high performance teams and what employers need to look for when hiring new members for your team.
Key to building a high performance team is a focus on progression, and not letting perfection get in the way.
Stefan also explores the four key attributes to look for when building a high performance team:
- Organisational skills
- Communication skills
- Interpersonal skills
- Analytical skills
Need a business coach?
Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Our interview with Damian De Vincentis, owner of be0nd plumbing. be0nd plumbing (www.beondplumbing.com.au) is one of Victoria’s leading emergency response and maintenance plumbing companies who offer 24/7 emergency service including storm relief.
Being involved in reactive maintenance and having to work closely with insurance companies requires strict adherence to processes and inevitably a lot of paperwork. This is always a significant challenge to meet, especially in a fast-growing business.
Damian became a client of ours in November 2017. Since then, beOnd plumbing has gone from strength to strength.
• Revenue has more than doubled • Team has grown from four to eight • Huge improvement in process handling • Key achievement has been building a trusted team of A-graders who reliably adopt and follow the procedures put in place.
Damian shares tremendous insight into how beOnd plumbing has been able to grow so successfully, especially over the previous 12 months, and how vital his team, and the processes they have put in place, has been to that growth.
Need a business coach?
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
Stitcher: https://www.stitcher.com/podcast/business-benchmark-group-podcast
PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
In business, and in your personal life, you make a choice: Are you a dream maker, or a dream taker?
In this brain stretch episode, Stefan explores the concepts of “Mindset, Belief, Identity and Accountability”, and how getting these right is crucial to your business success.
The reality is that to be successful in business, you need to have a curiosity-based mindset and be open to evaluating new information. You need to open-minded about how to consistently do things better.
You need to cultivate an identity of embracing accountability. You need to have stamina, and ensure you always finish things – not just start them.
The journey of business is never a straight line. It’s not easy, which is why only 13% of adults in the world have the belief and mindset to run a business.
Need a business coach? Visit businessbenchmarkgroup.com.au Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast: iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
Stitcher: https://www.stitcher.com/podcast/business-benchmark-group-podcast
PodBean: https://www.podbean.com/podcast-detail/yi4rd-6bc65/Business-Benchmark-Group-Podcast
ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Matthew Adams founded Motosign (https://motosign.com.au) in 2004 and has grown a business that is passionate about everything to do with signage - vehicle signage, car wraps, shop front signage, wall graphics, outdoor banners and much more.
Matthew joined our Board of Directors 12 program in 2017, and within one year, the business has achieved phenomenal growth, including doubling their revenue within a year, growing their team from 4 to 7 and doubling their Average Dollar Sale.
Matthew Adams explains the change in his in mindset and identity he's experienced in his first year as part of our Board of Directors 12 Program - and what that has done not only for his business, but also his family and personal life.
As Matthew mentions:
"My mindset has improved 1000% in the last year.”
My wife pointed out that since joining Business Benchmark Group, she could see the change in me. Having things like cashflow under control keeps a lot of pressure off the family. Paying for the kids schooling, paying off the house, paying for holidays... since our crisis point, it has freed things up a lot.
The sky is the limit. We would have never have even thought about a million dollars turnover three years ago!"
MotoSign continues it's exceptional growth, and is progressing and diversifying in all areas of the business. This episode is full of inspiration and advice for business owners at all stages of business.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Joseph Lattouf, Co-Founder of Hairhouse Warehouse with his brother Tony, shares the incredible story of his life in business.
From humble beginnings of buying a single “run-down” hair salon in Doncaster, Victoria in 1987, to eventually becoming Australia’s number one hair and beauty franchise with over 150 stores, he gives us his insight into the highs and lows of his journey, and what it took to achieve this astonishing success.
In a very brief summary: Persistence, hard work, passion and always striving to be better each and every day.
He calls his formula “Opening Day Attitude” – having the same drive to succeed every day that they had when they launched their business for the very first day.
Timestamps:
7:25 – Opening their first salon in 1987 – “Lattouf International” 10:05 – Starting Hairhouse Warehouse in 1992 14:05 – Ten years in business, running the business by the hour 15:36 – First setting up the franchise 17:26 – Opening an “upmarket” store and how that challenges their value proposition 18:12 – When is it time to reinvent? How to stay #1? 19:48 – Learning how to better engage with customers 20:40 – Reinventing and overhauling the store – Re-evaluating the entire business model 23:00 – Creating and utilizing their customer database 25:30 – Creating private label product ranges 27:28 – Creating effective advertising
28:00 – Being driven to succeed for their franchisees 29:30 – The challenges of being a family business 32:10 – Finding work/life balance 32:30 – Succession planning 33:30 – Mergers and acquisitions 34:25 – Creating a legacy 34:50 – Giving back to the community 35:30 – Creating a winning culture 36:35 – Current challenges and looking to the future 38:00 – Stefan wrapping up 38:50 – Q&A 39:22 – Not straying too far from their core identity & hanging on to the reigns of the business
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast: iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
A "Think Tank" session by Stefan in which he explores how important it is to be able to tell the story of your business, and the identity shift that needs to occur as you progress through the different stages of business.
As your business evolves, you need to be telling new stories - not the same old ones you've been telling for years. Tell new stories, and as you act as a bridge builder for your clients, have them tell your stories for you.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Stefan was fortunate to impart some wisdom to the nominees for the 2018 Manningham Business Excellence Awards Young Achiever.
As we head into a new year, this is a great opportunity to reflect on where you’ve been, and where you want to head in the new year and beyond.
Stefan shares some of his wisom with these up-and-comers in what he calls a “discovery conversation”.
This is an inspirational discussion for everyone at whatever season of life you are in, based around the theme of how do you achieve success in business, and more broadly, in life?
Some of the pearls of wisdom and topics that Stefan explores (in what are fast becoming known as #Stefanisms!):
• Are you a person of integrity? Do you do what you say? Do you finish what you start?
• How to maintain standards – “The standard that you choose to walk by, defines you standard.”
• Will you allow will-payer to move your life forward, or will-not power?
• Say no to the things that will not keep you on the path to mastery.
• You need to have passion – something that you’re good at, and you love doing. You will have incredible energy when you are committed to something, and you have influence on the outcome.
• What’s one way we can be 1% better every day? It’s important that you commit to continually get better each and every day.
• Every day, before you leave home, say to yourself – “Today I will be at personal best”. Feed yourself that vitamin every single day.
• How do you ensure that perfection isn’t getting in the way of your progression?
• The most successful businesses have a 100% inclusive, 100% involvement culture.
• Consistently ask yourself – What is working? What is not working? What are we doing about that?
• Don’t ask for things that don’t have a commercial outcome. Pick your battles, walk in the feet of your leaders and owners, and focus on activities that have a commercial outcome.
• On the importance of prioritization: Less is more. Every individual in an organisation should not be responsible for more than 5 tasks.
• Delegation without a clear understanding of outcome is abdication.
• A leader is responsible for growing resources (people). A manager is responsible for managing the output of resources (people).
• The #1 reason why people join another’s team is because something is going somewhere.
Buy Stefan's Books: "How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Stefan-Kazakis/dp/0987542931/ref=sr_1_3?ie=UTF8&qid=1541507213&sr=8-3&keywords=stefan+kazakis
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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Our Website: https://businessbenchmarkgroup.com.au/resources/podcasts/
Our interview with Craig and Jessica Abbott - founders and owners of Heavy Haulers / PHIIT Studio (recorded in August 2015).
Craig and Jess offer fantastic insight into what it takes to recognize an opportunity, develop a unique concept and make it successful - and how they overcame all the inevitable obstacles along the way.
Starting out as Heavy Haulers back in 2007, there was nothing like it available in group exercise. It was hugely unique in terms of feedback, measurability, quality, variety and culture of team and members.
They took this unique concept and were able to create an incredibly successful business. Notably, in the highly competitive fitness industry, they've been able to achieve 77% retention rate, so they're definitely doing something right!
The business continues to go from strength to strength. Just recently, they've diversified their business with the launch of PHIIT Studio alongside Heavy Haulers.
Check out their website: https://phiitstudio.com.au Find them on Facebook: https://www.facebook.com/heavyhaulers1/
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Our interview with Gavin Sloan, the founder of LiveChatMonitoring.com. An incredible story of turning around a business on the brink of folding, to becoming a global leader in it's industry.
This interview took place in April 2015, and since then, the business has continued to grow exponentially.
In the 14 months prior to this interview, Live Chat Monitoring was just beginning it's huge explosion. It had grown 2,600% in those 14 months, including growing from 2 staff members to 46 in the same time. Incredible!
Although this promising growth was not always certain. Gavin explains just how precarious the situation was at Live Chat Monitoring - it was losing money each month and it actually reached a point where Gavin could not continue paying staff. He actually wrote a letter to staff that they were closing down, and could not afford to keep going.
After sitting on the letter for 24 hours, he realised he had a great, small team and decided to regroup and have another go for 6-12 months if possible.
And the rest, they say, is history. Hear about the incredible turnaround in this businesses fortunes, how Gavin did it, the challenges he has had to overcome - as well as key advice for business owners everywhere.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast on your favourite platform!
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Martin Cooperwaite, co-founder of Kiandra IT (kiandra.com.au), shares the story of starting and growing his award-winning company, along with providing top advice for business owners implementing digital strategies in their business.
Martin‘s IT story started over 30 years ago when he wrote adventure computer games for his 2nd grade primary school friends. He's come a long way since, co-founding the award winning Melbourne-based software development and IT company 20 years ago.
Martin‘s drive and passion for custom software has been instrumental in developing Kiandra‘s reputation as one of Australia‘s top custom software development houses.
Kiandra has become one of Australia‘s top custom software development houses and has received a significant number of awards, including Medium-sized Business of the Year at the 2012 Telstra Business Awards, Best SMB Reseller at the ARN Awards, Best Overall Business at the Asia Pacific Business Excellence Awards, and awarded a BRW Best Place to Work seven years running.
Business owners will be interested to hear Martin discuss the importance of investing in digital, his “5 stages of stickiness” strategy, why it’s important to track and measure every possible aspect of your business, and how to effectively implement digital strategies in any size business.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Stefan interviews the owners of Traffic Diversions Group – Paul McRedmond, Stefan Shulz and Ross McDonald.
In 2012, Stefan and Ross took a calculated risk to purchase Traffic Diversions Group, with Paul buying into the business just a couple of months later. The had the vision of being the “best traffic control company in Victoria” – a vision which they have achieved and continue to strive for to this day.
All three had been involved in the traffic management industry, but they saw a big opportunity in the industry and gaps in the market that could be better served. Their focus was especially towards the “top end” of the industry where best practise was expected.
Despite significant competition, they saw an opportunities to capture the “top end” of the market.
In the three years after taking over the business (from 2012-2015), TDG has undergone enormous change and growth. • Revenue has doubled every year. • There has been a large staff turnover which has helped to create a motivated and effective team. • More HR and support staff, along with a huge increase in ‘production staff’ (i.e. “boots on the ground”)
They have aligned the team with the vision to be the “best traffic control company in Victoria” which has ensured the team are not just arms and legs in the business, but also hearts and minds.
The co-owners discuss many of the challenges they’ve had to overcome, including the division of responsibilities and decision-making, the challenges in putting together the right team in the right roles, and much more.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
In this short "Think Tank" podcast, Stefan explains what it takes to build an A-Grade business.
He explores the 4 key aspects to needed to create a successful business: 1. Be an A-Grade Business Owner 2. Have an A-Grade Team 3. Having A-Grade Suppliers 4. Having A-Grade Customers
Without the first 3 things, you will not attract A-Grade customers.
Stefan then explores just what it takes be 'A-Grade'. In summary, it's about having a mindset about continuous improvement. That means you must measure everything you can, and make strategic decisions to improve all aspects of your business. You can't make those decisions based on gut-feel, they must be based on facts and evidence.
You should be aiming to leave a legacy with your business, and that means growing people that will be better than you at some point,
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
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ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Our interview with Kylie and Simon Frank, owners of Powercom Electrical (powercomelectrical.com.au)
Simon and Kylie share their story in business – from humble and challenging beginnings, to experiencing enormous growth and success over the past 2 years.
Since becoming clients of Business Benchmark Group just over 2 years ago, their monthly revenue has increased threefold, taking the business from the kitchen table to a factory with a team of 11 people in that short time.
Simon, Kylie and their business coach Damien Churton share the story of how they’ve been able to achieve such significant growth in that time – a key to this being a focus on clarifying who exactly their ideal target market was, and ensuring they focused on serving ‘A grade’ clients.
Any trade-based business owner - or any small business owner for that matter - will find the story of their journey incredibly useful and inspiring, with many takeawaysthey will be able to apply to their own business.
With the right mentality, knowledge and guidance and systems in place, learn how you can set your business up for growth and take full advantage opportunities.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
In this “brain stretch” episode, Stefan explores what it takes to build a high performance team.
There are nuggets of gold right throughout this episode to pay attention to, including:
• The 16 cylinders of high performance • The distinct difference between growing a team versus building a high performance team • The mental toughness required to continue to raise the bar • The two types of pressure – negative and positive – and how • The 4 things required to have a breakthrough • The importance of reviewing your data every week when building a high performance team
We’re enjoying your feedback on our episodes – we’ll soon be having more interaction with business owners to address the issues and problems business owners are facing every day in their business.
Be sure to get in touch with us with your questions, feedback and what topics you’d like us to explore!
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast\ on your favourite platform:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Julie Quinton shares her truly touching and inspiring personal story of her life in business.
Her husband Brian purchased the independent supermarket in January 2000. Sadly, just seven years later in August 2007 at the age of just 49, Brian died from Pancreatic Cancer.
In devastating circumstances and with no prior experience in the business, Julie took on the challenge of taking over the family business to ensure Brian’s legacy continued for the next generation of family members.
The business has not only survived, but has thrived ever since in an industry where independents are under increasing pressure and most struggle.
Quinton’s SUPA IGA is a family owned and operated independent supermarket with a core focus on providing outstanding service, fresh local produce and a passion for supporting the local community in Warrandyte. They are Warrandyte’s biggest employer with around 100 employees, and they also support every sporting club, school, kindergarten and community group in Warrandyte.
Quinton’s SUPA IGA was also the first supermarket in Australia to announce that they were no longer stocking Caged or Barn Laid eggs – only stocking Free Range eggs from ethical farms. They were also awarded the Manningham Business of the Year in 2013.
Listen to Julie share all the challenges she has faced since becoming owner of the business, how she has been able to achieve so much, how she has set up the business for success for many years to come and her plans for the future.
Visit Quinton’s SUPA IGA in Warrandyte.
Goldfields Plaza, Shop 1 402 Heidelberg-Warrandyte Road Warrandyte, Victoria 3113
http://www.quintonsiga.com.au/
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Visit our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
As a business owner, when you’re building a business you need to have a clear idea about where you’re headed and put a structure in place so that when you reach the point of an exit, you’re prepared.
Business owners need to create a strategy for success and build a business that is not just dependent on them – that it is something far bigger than them – they need to create something that builds a legacy. Business owners need to move beyond being an employee and manager in the business, to being an owner and investor in the business.
In this brain stretch discussion about exit strategies and succession planning, Stefan explores all this and more.
Watch this episode on YouTube: https://www.youtube.com/watch?v=Wy-Im2ArAL8
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
We interview Tom Harley, CEO of Harley & Sons Roofing (formerly Aussie Plumbers & Gutters) in a fantastic, candid interview discussing the challenges and successes in running and growing his business.
Harley & Sons Roofing (harleyroofing.com.au) is a second generation family business in Melbourne who has undergone huge growth over the past few years.
Prior to working with us at Business Benchmark Group, Tom was regularly working 14 hour days, encountered problems with lead-flow, recruiting, and the systems and processes within the business.
After joining our Board of Directors program, Tom implemented new processes and ideas that have allowed the business to grow competently and confidently.
Key achievements include: - Huge growth in revenue, profit and team
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Focused on improving all elements of leadflow, workflow and cashflow, with incredible results
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Established systems and processes in all aspects of the business – allowing everyone to know their role and allowing for delegation of tasks to the right people
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Better time management and time spent working (better work/life balance)
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
iHeartRadio: https://www.iheart.com/podcast/269-Business-Benchmark-29372537/
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ACast: https://acast.com/businessbenchmarkgroup
Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
In this Think Tank, Stefan explores business partnerships, and how to make them successful in comparison to other alternatives.
There are many good reasons for getting into business partnerships, but in order for a successful outcome – for all parties - there are many issues you must first consider and traps you must avoid.
Partnerships are all about negotiations, so you must take your time to understand each party’s position (which is shown in their behaviour) and their interests (the motivation behind the behaviour).
You must also beware of which party has the most alternatives in a partnership negotiation, because the person with the most alternatives, has the most power in any type of negotiation.
Stefan also shares 3 components of any successful partnerships. 1. There must be a desire. If you’re convincing (hard selling) to get someone into a partnership, it will boomerang on you. Go slow to go fast!
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There must be an agreement, in writing, witnessed by someone who is not cheap. Not a handshake deal. In this highly litigious environment we’re in, you must ensure there is a “business prenuptial.”
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Know that there are no fixed rules – so you must ensure you have complete clarity and understanding of everyone’s responsibilities.
This episode is full of fantastic learnings for everyone who has considered getting involved in a business partnership. Enjoy!
Links to upcoming events:
Business Breakthrough Workshop: http://businessbenchmarkgroup.com.au/events/business-breakthrough-workshop/
Board of Directors 12: http://businessbenchmarkgroup.com.au/coaching-programs-melbourne/group-coaching/
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast: iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Bek McMillan is the owner of Gourmet Living in Templestowe Victoria (https://www.gourmetliving.com.au/).
Bek shares her really incredible business journey, which started with just an idea, and led to her being named as a Finalist in Telstra’s Young Business Woman of the Year in 2015.
Bek achieved incredible success in a short space of time. In a period of just 12 months, Bek was able to increase her revenue by 350%, more than double her average dollar sale and double her database.
Much of that growth occurred when she was a Board of Directors 12 member at Business Benchmark Group.
She shares how important Board of Directors was for her success – including being held accountable to the plans she made, structuring her work so that she focused enough time on growing her business, and implementing processes for sales and following-up leads.
There are useful lessons and inspiring motivation here for every small business owner. Enjoy!
Visit Gourmet Living: https://www.gourmetliving.com.au/
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
How do you build the most successful business model in the world?
Generating repeat customers and getting referrals is the most effective and affordable way to build your business.
It costs far less to keep an existing customer, and to get referrals from those customers, compared to any other marketing technique.
Repeat and referral customers also require less work to convert to a sale because they already have some familiarity with you, and reason to trust you.
Stefan shares a three-part formula to business success for any business, and the three aspects of creating your selling propositions to have a ‘difference’ factor that keeps you ahead, or in the minority, of your industry.
Stefan also shares how important it is to leverage other people’s networks in order to grow your own business – and getting your tribe to do your selling for you.
Download our white paper – “How to build an effective referral strategy in your business” - from our website.
http://businessbenchmarkgroup.com.au/resources/learn-how-to-harness-the-power-of-the-referral
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Buy Stefan's Books:
"How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kazakis/dp/0994545274
"From Deadwood To Diamonds" https://www.amazon.com/Deadwood-Diamonds-Business-Achieve-Success-ebook/dp/B00J1V0TWI
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
Interview with the owners of family-run plumbing business H2Pro, Tony Welsh and Tristan Wise.
Tony started working on his own business in 2000 with the philosophy that he offered "more than ‘Bum Crack and Blue Heeler’ plumbing" - it was plumbing with professionalism.
Over the years, the business evolved to become H2-Pro plumbing. H2-Pro became a client of Business Benchmark Group in 2014, and since then has gone from strength-to-strength, including winning the Manningham Business Excellence Award back-to-back in 2014 and 2015.
Tony and Tristan discuss their business journey, some of the hurdles they've had to overcome, and more importantly, many of the successes they've had - and what has led to their success.
They discuss the importance of knowing their numbers, the attitude-shift required to spend time working ON the business, not in it, and the importance of building systems, delegating and utilizing technology.
Need a business coach? Get in touch with Business Benchmark Group!
Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au Call 03 9001 0878
Stefan explores the topic of business diversification. Many business owners look to diversify their business far too early, putting more and more balls in the air before really mastering one yet.
It’s important to build upon your business’s core strengths – don’t diversify your business into new areas where you spread yourself too thin and become mediocre. Instead, focus on your strengths, leverage your assets and deliver more value to your customers.
Be consistent in your excellence, build upon your repeat business and referral business, and focus on value innovation for your target market – especially in the first phases of business. Only diversify into other markets, or other segments once your core business is solid.
In other words, you need to go deep – that’s where the diamonds are found.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
This episode is also available on YouTube: https://www.youtube.com/watch?v=iXCHygzeTLY
Find & SUBSCRIBE to this podcast?:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Interview with Ben & Emma Stallworthy, owners of Pinnacle Health Clubs.
In this fantastic interview, Ben and Emma share the story of their business journey, the challenges they've faced and the successes they've had as they've grown from a single club to the four premises they have today.
This is a must-listen to episode for business owners, especially so for those in the fitness sector.
Ben and Emma discuss how they've dealt with the competition of bargain-priced gyms, the trend of 24/7 gyms and how they were able to address these challenges within their own business.
They share the importance of focusing on retaining their clients and how they empower their growing team to grow and take on new responsibilities which has given Ben & Emma the time needed to focus on growing their business.
All this and more in this week’s podcast.
Visit Pinnacle Health Clubs www.pinnaclehealthclub.com.au
Do you have a question for Stefan to answer in an upcoming episode?
Submit your questions via email to stefan@businessbenchmarkgroup.com.au or get in touch with us on social media!
Twitter: @BusBenchmarkGrp https://twitter.com/BusBenchmarkGrp/
Facebook: https://facebook.com/businessbenchmarkgroup/
LinkedIn: https://www.linkedin.com/company/business-benchmark-group/
This week’s podcast explores the good, the bad and the ugly of business partnerships.
The idea of going into business with a partner can often appear to be a great idea - whether that’s a husband and wife team, a trio of siblings or just a couple of mates who planned their business on the back of a beer coaster!
But as the wise often say ‘all my problems today started out as a good idea’! Every partnership is different and it depends on the business and the personalities involved.
It’s vitally important to do the groundwork first, otherwise not only will the business fail, but any personal relationships will be strained.
Stefan delves into the list of questions you must ask before starting a business partnership, and discusses the strategies you must employ to make sure the partnership works for all stakeholders in the business, and ultimately for the business to succeed.
All this and more in this week’s episode.
Are you coming to “Your Profit Blueprint” on Tuesday 31st July?
If you’re a business owner, this event is not to be missed.
This is a six hour intensive day to develop a clear, intentional and strategic profit plan to that your business has a clear process to track and grow the three critical areas of yours business: Leadflow, Workflow and Businessflow.
If you’re interested in attending along with your best right-hand person in your business, please get in touch with us at Business Benchmark Group – or find out more on our website:
www.businessbenchmarkgroup.com.au/events/your-profit-blueprint/
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
SoundCloud: https://soundcloud.com/businessbenchmarkgroup
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
As we enter a new financial year, it's time to take stock of your business and ensure you are continuing to be brilliant at the basics - that's where the diamonds are found after all.
In this episode, Stefan strips it all back to discuss the basics of building and running a successful business.
Stefan's golden advice includes the need for business owners to continuously focus on your core business, your core product, your core target market and your core lead generation strategy.
Focus on constantly improve in every area, build momentum and see it through. While there is always a need to innovate and explore the potential to expand, you always need to be brilliant at the basics first.
ANNOUNCEMENTS:
YOUR PROFIT BLUEPRINT Come to "Ýour Profit Blueprint" on Tuesday July 31, 2018. A full-day strategic planning session for business owners.
More info: http://businessbenchmarkgroup.com.au/events/your-profit-blueprint/
BOARD OF DIRECTORS 12: Want to join Board of Directors 12? Get in touch, or find out more on our website: http://businessbenchmarkgroup.com.au/coaching-programs-melbourne/group-coaching/
In this special episode, Melbourne Storm's Football Manager, Frank Ponissi, shares his views on leadership and crisis management.
Ponissi is certainly no stranger to crisis management. In 2010, Melbourne Storm was found to have breached the NRL's salary cap over a period of 5 years, resulting in punishments including the stripping of Melbourne's 2007 and 2009 premierships, fines of almost $1.7 million and the team being stripped of all premiership points in 2010.
Ponissi shares how this affected all levels of the club, how he and his leadership team dealt with it, and how others at the club also stepped up to lead the club out of crisis.
Ponissi shares how the Melbourne Storm were able to come out the other side a stronger, better club (including winning Premierships in 2012 and 2017).
He discusses how the strong team culture, with a focus on accountability, has set them up for continued and sustained success.
Need a business coach? Visit businessbenchmarkgroup.com.au. Email info@businessbenchmarkgroup.com.au
Subscribe to our podcast:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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Our Website: http://businessbenchmarkgroup.com.au/resources/podcasts/
In this episode, Stefan shares more of his famous "Stefanisms" - key advice on how to constantly improve, and ultimately succeed, in achieving and executing your vision for your business.
Key to this is a need to develop outcome-based thinking. Always ask 3 key questions: 1. What's working? 2. What's not working? 3. What will we do about it?
Stefan also discusses the need to always see things from an optimistic perspective, how to prioritize work so that you always get your most valuable tasks done, and how to stay focused on the most important aspects of your business.
For more information about Business Benchmark Group's coaching and training programs:" Visit businessbenchmarkgroup.com.au: Call 03 90010878. Email info@businessbenchmarkgroup.com.au
Find this Podcast & Subscribe:
iTunes: https://itunes.apple.com/au/podcast/business-benchmark-group-podcast/id1372652118?mt=2
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If you aren't leading, nobody's following. This short episode explores the need for business owners to schedule time every week, dedicated to thinking strategically about their business.
Stefan delivers key advice about taking advantage of every opportunity in your business and in life.
Be deliberate with your strategy. Leverage your team, your peers, relationships, technology and systems and use them all to your advantage. But it's utterly important to keep your focus local, on your core, on your reputation and on your clients.
Because you can't go global, until you've got local right.
If you don't have something driving you to be your Personal Best, then chances are each day, each week and each month you are going to be spending more time in mediocrity.
But if you are clear about your opportunties, your strategic planning, and your use of time and money, you can make the decision that you can be your Personal Best.
You will be able to make 1% improvements each day. You can revolutionise and transform your business and yourself if you have the attitude of doing whatever it takes.
To ensure you're doing the right things and consistently raising the bar - take ownership, be accountable and be responsible. The data never lies.
For more information about Business Benchmark Group's coaching and training programs, visit businessbenchmarkgroup.com.au, or call 03 90010878. If you like this podcast, please rate it on iTunes, Stitcher or Soundcloud, and leave some feedback as well.
In this special episode of our podcast, Brendan Dover from The Drain Man shares the story of his business, it's enormous growth since becoming a client with Business Benchmark Group in 2007, and offers tremendous insight into the decisions he's made on his business journey.
Brendan gives his unique perspective on a number of key topics:
- The difference between running and growing a business
- Business structure
- The importance of developing the right people
- Marketing - and the importance of test & measure
- Finance and knowing the numbers
- Targeting a specific niche
- Strategy, planning, and the future of his business
- Q&A session with the audience
Do you lead or manage for success?
The leader provides direction, encouragement and inspiration to motivate a team to achieve business success. A manager coordinates the efforts of the team and the allocation of resources to maximise efficiency in achieving individual goals.
Both these roles operate hand in hand and both are especially so during times of crisis or a choke point.
As a leader and manager, it is most important that you “walk your talk”. Stay focused on the issues that are most important– the critical few, not the trivial many.
Be brutally honest about what’s working versus what’s not working in your business, in your industry and in the mirror and take action. Again – “walk your talk”
Business isn’t easy, but it doesn’t have to be hard and when you get through a crisis celebrate it! All this and more in this week’s podcast.
Do you have a question for Stefan to answer in an upcoming episode?
Submit your questions in the comments, via email to stefan@businessbenchmarkgroup.com.au or get in touch with our team on social media!
Why do we hear the term 'back to basics' so frequently? Because it works!
Regardless of what you are doing, going 'back to basics' is something everyone understands. Being "brilliant at the basics" is where diamonds are found!
In this week’s episode, Stefan Kazakis delivers a key lesson in how to develop a competitive advantage in your business. First and foremost, it is about attitude.
To be able to create a competitive advantage is not about having the cheapest price, or working harder. It’s about being effective and efficient. That’s where the money is.
It’s about having the right business education and understanding to focus on the right things in your business to build better leverage.
Stefan explains the three diamonds needed to create leverage - OPT, OPM and OPN. Other people’s time, other people’s money and other people’s networks.
All this and more in this week’s podcast.
ASK STEFAN: Do you have a question for Stefan to answer in an upcoming episode?
Submit your questions in the comments, via email to stefan@businessbenchmarkgroup.com.au or get in touch with us on social media!
As business owners, we are bridge builders, taking target clients from a point of a problem, frustration and challenge to a place of solutions, problems being solved and freedom.
The bricks with which you build your bridge are all inspired by “re” words: Relationships, results, reputation, reengagement, reactivation, reliability, retention, referrals.
It’s obvious that people will do business with people they like, and most importantly, trust.
So it’s integral that the fusion of traditional and digital is all about having the ability to build high-tech systems that supports high-touch, which is all about being personable and building trust.
There are three vital principles in creating a high-tech system. 1. It must be scalable. 2. It must be growing and relevant 3. Most importantly, it must have saleability today.
All this and more is discussed in this week’s podcast.
As you market your product or service, be sure to share your success stories.
Marketing is something that happens every day, so it’s vital that you get better at telling your story. Genuinely believe in who you are and what you stand for – your core values – and demonstrate trust and genuine authenticity.
Learn how to deliver your “elevator pitch”. The “rule of threes” gives you just 3 seconds to buy the right for 30 seconds. 3 minutes to get 30 minutes. 30 minutes to get 3 hours. How do you make the most of these few moments to stand out from your competitors and establish your unique selling proposition to your chosen target market?
How do you reach a point where your community speaks far louder than you about what you do and what you stand for?
All this and more is discussed in this week’s podcast.
MORE INFO? For more information about Business Benchmark Group's coaching and training programs, visit businessbenchmarkgroup.com.au, or call 03 90010878.
If you like this podcast, please rate it on iTunes, Stitcher or Soundcloud, and leave some feedback as well.
Thank you for listening.
Welcome to the Business Benchmark Group podcast, where you will learn how to think strategically about your business and discover that whilst business ownership is not always easy, it doesn't need to be hard. With over 20 years' experience in turning stalling businesses into thriving enterprises, here is your host, Stefan Kazakis.
In our second episode, Stefan discusses why choosing how you structure your business is very important. Tune in today to hear:
- How to build structures for growth and predictable profits.
- Why strategic critical thinking is necessary for success.
- The six pillars to exceptional growth.
This podcast is about the fundamentals of business, it's about being brilliant at the basics.
For more information about Business Benchmark Group's coaching and training programs, visit businessbenchmarkgroup.com.au, or call 03 90010878. If you like this podcast, please rate it on iTunes, Stitcher or Soundcloud, and leave some feedback as well.
Thank you for listening.
Welcome to the Business Benchmark Group podcast, where you will learn how to think strategically about your business and discover that whilst business ownership is not always easy, it doesn't need to be hard. With over 20 years' experience in turning stalling businesses into thriving enterprises, here is your host, Stefan Kazakis.
In our first episode we ask can you improve by 220% in one year? If you did improve by 220% in one year, what would that mean for you and your business? 220% may sound a lot but how about if you only had to improve 1% every day. Does that seem manageable?
With 220 working days in a year - indeed it does. Listen in to hear Stefan Kazakis share why it is important to strive for this each day, each week and each month and how being at your personal best should be non-negotiable for both you and your team.
For more information about Business Benchmark Group's coaching and training programs, visit businessbenchmarkgroup.com.au, or call 03 90010878. If you like this podcast, please rate it on iTunes, Stitcher or Soundcloud, and leave some feedback as well.
Thank you for listening.