Home Care Freedom Podcast: Recent Episodes
Bert Copple
A podcast helping home care business owners move from daily operations to independent business ownership. Crown the company, stop the insanity, and become a home care business CEO.
In this episode, Bert continues an interview with Erik Sullivan of MidStreet Mergers and Acquistions on the factors that build value in a business before sale, and how the risk factors of a business determine the home care industry multiplier that establishes a final selling price.
In this episode, Bert talks about the challenges of overcoming the "my baby" syndrome of finding a valuation of your business, and the top challenges in discovering the perceived worth of your business in the eyes of potential buyers. Then he starts an interview with Erik Sullivan of MidStreet Mergers and Acquistions to break down the myths and facts of finding the value of a non-medical home care company.
In this episode, Bert continues looking at the E-A=A formula (empathy minus accountability equals apathy) and provides two simple tips to make the jobs of your schedulers easier through retail scheduling and a basic menu of services for clients that include blocks of time.
In this episode Bert looks at the ways your staffing department may be hurting their relationships with caregivers, and how the simple equation of E-A=A (empathy minus accountability equals apathy) can change the way they look at the issues they often face in dealing with their direct care workers. This is an episode you'll want to share with your staffing team!
In this episode, Bert continues introducing his listeners to his new book, Stop the Insanity: How to Retain Hourly Wage Employees, by reading the third chapter of his book. The chapter focuses on how business owners must know themselves in order to grow themselves, and the implications for outcomes if they don't grow and develop into better leaders.
In this episode, Bert continues introducing his listeners to his new book, Stop the Insanity: How to Retain Hourly Wage Employees, by reading the second chapter of his book. The chapter focuses on leaders who must take accountability for their problems, and the mantra must be understood: If there is a problem, I am the problem, and I can fix the problem!
In this episode, Bert introduces his listeners to his new book, Stop the Insanity: How to Retain Hourly Wage Employees, by reading the introduction chapter of the book. The book opens up about how creativity does not breed success, and why we cannot wait for failure and retreat to identify issues and form corrective processes.
In this episode, Bert briefly touches on the three primary ways you as a home care owner can impact your direct care workers pay, following Maslow's Hierarchy of Needs, through minimal effort producing big impact, capital access, and higher wages.
In this episode, Bert talks with Dorsol Plants, a homeless and shelter advocate from Seattle-WA, and discovers why those at the top of Maslow's Hierarchy of Needs struggle to see and help their employees at the bottom of the pyramid. The parallels are scary, and the reasons behind paying a living wage are critical.
In this episode, Bert continues to unpack principles and concepts from his new book, Stop the Insanity: How To Retain Hourly Wage Employees. Looking at the first two levels of Maslow's Hierarchy of Needs, the Physiological and Safety Needs are reviewed and addressed.
In this episode, Bert begins to break down the concepts of his new book, Stop the Insanity: How to Retain Hourly Wage Employees. He talks about the "sticky" factor taught by Malcolm Gladwell, and how it applies to homecare, specifically in the application of Maslow's Hierarchy of Needs to employee retention.
In this episode, Bert Copple reflects back on the $15 minimum wage discussion, and how the filters and blinders we place on ourselves limit our ability to think and critically and fairly about the world around us. Some blinders are good, and some are bad, but if we don't control how we think, or understand why we think the way we do, it can foster negative dominant thoughts. And those thoughts can destroy your business.
In this episode, Bert Copple interviews Dan Pahos, an incredibly successful home care owner from Alabama. In states like his where the cost of living is significantly lower than the rest of the country, how might a sudden jump to $15 an hour impact not just the home care industry, but the local and state economy in general? You'll find out in this episode.
In this episode, Bert Copple talks about the threat of a $15 minimum wage and how it will impact the home care industry, but it leaves plenty of room for opportunity. He interviews Vitaly Salo, a successful home care business owner in Minnesota, who is paying direct care workers between $15 and $19 an hour, while the state minimum wages sits under $11. Hear how that decision has impacted his business.
In this episode, Bert begins to breakdown the actual impact regarding costs for home care agencies with a proposed federal $15 minimum wage, and what the future might look like. He also interviews Bill Mishkin, the owner of a growing and successful home care agency in Massachusetts where a gradual move to a $15 minimum wage is already the law, and how his agency has adapted to the change.
In this episode, Bert Copple challenges home care owners to change the way they ask questions about turnover, understand their numbers, and consider the power of a 360 evaluation to get to the root of the turnover problem.
In this episode, Bert Copple reflects on his company's struggles with high turnover and the intentional steps he took to cut his turnover in half. But in order to take those steps, you need the right mindset to make to happen.
In this episode, Bert Copple challenges his listeners to know their numbers in regards to their client value and life cycle, as well as their caregiver life cycle. This allows an owner to know their true capacity to grow and provide care in preparation for the explosive growth coming in the home care industry.
In this episode, Bert Copple challenges his listeners to rethink the way they see their home care business in light of the projected triple growth over the next three decades. Those who change their WHY to focus on caregivers and employees will far surpass those who only think they are in the home care business for seniors.
In this episode, Bert Copple introduces himself and the podcast concept, announcing the official start of the regular podcast episodes beginning on Tuesday, February 2, 2021.