Catch up with ChiroTouch: Recent Episodes
ChiroTouch
In our efforts to stay connected with the chiropractic community, we’re thrilled to announce the launch of our podcast, Catch up with ChiroTouch, where you’ll hear discussions from fellow DCs, influencers and experts on topics regarding the chiropractic profession and other related news.
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
This episode is graced with the esteemed guest, Dr. Guy Riekeman, Life University Chancellor Emeritus. As a second-generation chiropractor, Dr. Reikeman recounts the adversity chiropractors faced throughout the years including his own journey from wandering college student to practicing doctor and finally, academic leader.
Listen in for Dr. Reikeman’s inspirational and colorful commentary on:
- His chiropractic journey through the decades
- The future of chiropractic and why doctors need to address today’s mobile lifestyle
- Why chiropractic needs to modernize its technology to better manage patient care and keep pace with health care expectations
- The importance of chiropractors filling the healthcare information void in lieu of turning patients to the internet
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, Dr. Tracy Wilson of Global Health Chiropractic, dives into his philosophy of how the lens through which you look at your chiropractic purpose, shapes all that you do to build your practice. He shares that his lens is the knowledge that people in this world are unnecessarily suffering because they do not know that chiropractic can help. This lens comes from his personal experience how of chiropractic eased his severe asthma as a child and helped his infant daughter thrive when traditional Western medicine fell short.
Through the telling of his inspirational journey, you will hear:
- Why becoming a phenomenal and prolific storyteller is one of the best ways to advocate for yourself and for chiropractic
- How to apply the What You Love vs. What You’re Good At matrix to identify your practice’s staffing needs
- The importance of “redipping” your team into the practice culture often and how recognition, rewards, and social gatherings strengthen that culture bond
- Why reverse engineering a financial strategy that works for you is vital to building a balanced life
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
Dr. David Fletcher, president of the Chiropractic Leadership Alliance, joins this episode to share his methods for explaining chiropractic care to patients in a way that resonates and positively impacts retention.
Tune in for the elements of his Listening Doctor Method, including:
- The mindset shift that chiropractic is for everyone
- How to speak chiropractic truths a layperson can understand
- Technology’s place in patient care
- The rule of 12 in setting expectations for results or reevaluation
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, we explore and celebrate women’s role in chiropractic. Featuring guest Dr. Cathy Wendland, principle of Colby Family Chiropractic and League of Chiropractic Women board member, this conversation is centered on the important and expanding role women play as care providers in the predominately male-dominated chiropractic field.
While only about 20% of employed chiropractors today are women (1), around 40% of chiropractic students, up from 22% a decade ago, are women (2). As the gender make up of practitioners shifts to more closely reflect that of their patients (about 60% of chiropractic patients are women (3)), there needs to an equal shift in the tools and support offered to women in the profession. Dr. Cathy discusses the physical and mental challenges women face as chiropractors and the support and resources available to help them thrive.
-
According to 2020 statistics from U.S. Department of Labor
-
According to 2020 statistics from Palmer College and the Illinois Chiropractic Society
-
According to a 2012 Journal of Chiropractic Education article
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, we flip the script and put our series host, Dr. Ronnie, in the interview seat. Joined by stand-in host Dr. Brian Blask, in this episode we hear more about Dr. Ronnie’s chiropractic journey from patient to practice owner and everything in between. Dr. Ronnie shares the struggles and wins he’s encountered while building his business and the important role chiropractic coaching has played in getting him to where he is today.
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
Dr. Matt Hubbard of True Chiropractic joins this episode to share his insights on goal setting and goal getting. He will be giving motivational tips on how to stay aligned with your goals, and strategies for maintaining accountability for what you set out to do.
Tune in for:
- The first, and most important, step of goal planning
- How to create SMART goals that are Specific, Measurable, Attainable, Relevant and Time Bound
- What to do when you may need to tweak your plans along the way
- How remain accountable to your commitments
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, we explore the real-life trials and successes two DCs have encountered in building their Chiropractic practice as a married couple. Drs. Nick and Stefanie Rodsater of Adjusting the World Chiropractic, who run a busy five-adjustor practice out of Huntersville, North Carolina, retell how they successfully learned how to navigate starting a business with their spouse, and how that work / life relationship evolved as their business and family grew.
Tune in for:
- The important role their Chiropractic coach played in their development as a DC couple.
- How adding associate doctors to the team allowed them the flexibility to grow their family while still growing their practice.
- Why their children (and even dogs) join them at the office.
The COVID-19 pandemic really accelerated the adoption of digital technology in chiropractic care. When patients couldn’t be seen in person, chiropractors had to pivot and find alternative ways to care and connect with everyone in their practice. Even though things are trending towards normalcy, some patients are hesitant to return to in-person care, or simply appreciate the flexibility of digital care and services. Whether your office is looking to make the leap to digital or wants to expand your digital offerings, this episode featuring ChiroTouch Specialists Brian Blask, DC, and Josh Kohlmeier will give you some tips and knowledge to help you adapt to a more digital presence.
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
Dr. Paul Reed, founder of ChiroFest, joins this episode to discuss how to achieve your ultimate vision as a Chiropractor by reverse engineering your goals. Along with host Dr. Ronnie Simms, they discuss how disfunction is created when your mission and purpose are not working toward your vision and how to restore this harmony with a desired results-first approach. Plus, you will learn how you can win tickets to ChiroFest 2022!
Tune in for:
- The first and most important step of goal planning
- How to navigate roadblocks and distractions without straying from your goals
- What to do if you become “stuck” in your journey
- Inspiring stories of reimaging your mission in order to achieve your ultimate vision
In this episode, Kelly Trentacosti, ChiroTouch Revenue Cycle Management Specialist, leads listeners through an exploration of CTProBill, an ancillary service available to installed ChiroTouch users. She is joined by Dr. Robert Kleinfeld who has successfully outsourced the billing of his Kentucky chiropractic practice to CTProBill since 2019.
Together, they discuss why a practice may consider outsourcing their billing, the time and money saving features of CTProbill, and how CTProBill has benefitted Dr. Kleinfeld’s practice.
Learn more about CTProBill and request your free Review of Findings.
Welcome to Catch Up with ChiroTouch, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, Dr. Mark Studin joins Dr. Brian Blask to educate us on what documentation to use for different classes of patients such as personal injury, workers comp, Medicare, and managed care.
Dr. Studin, founder of the Personal Injury & Primary Spine Care Program, specializes in helping Chiropractors use their clinical excellence to get lawyers and medical care providers to seek chiropractic for management of their spine cases. Over the last four decades, Dr. Studin has collaborated with more than 300,000 lawyers in 49 states resulting in more than 1.5 million PI referrals into chiropractic practices nationally.
Tune into this episode for an important lesson on what to include in your documentation when caring for personal injury, workers comp, Medicare, and managed care patients.
Listen in for:
- The legal exposure that comes with documenting different case types
- When to order x-rays or MRIs
- What’s important to include in a SOAP note
Welcome to Catch Up with ChiroTouch, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, Dr. Mark Studin joins Dr. Brian Blask to discuss his strategy behind how Chiropractors can target the legal community to substantially increase the number of personal injury referrals to their office.
Dr. Studin, founder of the Personal Injury & Primary Spine Care Program, specializes in helping Chiropractors use their clinical excellence to get lawyers and medical care providers to seek chiropractic to manage their spine cases. Over the last four decades, Dr. Studin has collaborated with more than 300,000 lawyers in 49 states resulting in more than 1.5 million PI referrals into chiropractic practices nationally.
Tune into this episode to learn from the best in the business on how to increase PI referrals year after year.
Listen in for:
- Why lawyers want to refer PI cases to DCs
- Steps to ensure you have the correct referral documentation in place
- How to assist lawyers in bypassing MDs and refer patients directly to a DC
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms, the educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, Dr. Allen Miner, from Chiro Match Makers, discusses how to hire an all-around dream team for your practice. He gives listeners advice on picking the best people for the job, from the interview to training, to selecting the right team to grow your practice for the long term.
Tune in for:
- Advice on how to pick the best people for the job from interviewing to training, and how to select the right team
- How to build your vision for your future org chart
- What to do after the interview process: Training, setting expectations, and salary terms
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, Mary Quense, a CA Coach with the Remarkable Practice, shares her tips and tricks to help your CAs grow in their role.
Listen in for:
- The key principles every CA should know about their role in chiropractic
- How to set your CA up for success
- How to conduct an effective CA training program
- How to nurture the DC-CA relationship
In this episode, Kathy (KMC) Weidner, MCS-P, CCPC, CCCA, outlines what we know, what you should be doing, and what to watch for when it comes to the “No Surprises Act.” Implemented January 1, 2022, there are many layers to the Act and what it means for health care providers, whether in or out of network with payers. Tune into this podcast for a better understanding of how your practice can navigate this complicated requirement.
Access the handouts for the podcast here.
Listen here or find this podcast on Spotify or iTunes.
In this episode, ChiroTouch Specialist Brian Blask, DC, and Senior Product Manager Tina Koro take a deep dive on CT Engage. They discuss what CT Engage is, how it can streamline and automate patient communications, and why patient engagement is critical for a healthy practice. They touch upon the hot topic of HIPAA compliance in patient messaging and provide listeners with some tips and tricks on how to expedite patient reminders without overtaxing staff time.
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms. The educational and inspirational podcast series with chiropractic’s most influential speakers.
In this episode, Dr. Ron Oberstein, President of Life University West, self-reflects on talent, success, and happiness. He gives listeners a fresh perspective on how to turn the feelings of being stuck in your career or needing to chase after the next big thing into a true success story (Hint: it’s not what you do, but rather your mindset that determines success). For more ideas on how your practice can thrive, download the free ebook, "The Best Solution for Every Type of Practice."
Listen in for:
- How to find satisfaction in the present
- The positive impact of setting realistic standards
- What to expect from future generations of chiropractors
Welcome to Catch Up with ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, Dr. Mark Mouw of Chiro Match Makers helps listeners navigate how to put the findings of their self-discovery journey into action. He shares his take on how to use the “4 Rights” - the right person, in the right role, doing the right work, in the right way - as a guiding mantra to avoid burnout and limiting your potential. As mentioned in the episode, download your free infographic on helpful hiring tips.
Listen in for:
- Practical steps to reach your potential as a chiropractor
- The ten career options available to new grad doctors
- Solutions for getting “unstuck” from a professional rut
- The critical steps to consider when expanding your team
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, Dr. Allen Miner of Chiro Match Makers discusses finding your identity as a chiropractor, and applying that discovery to reach the next level of your career. He takes listeners through the three main personas most chiropractors identify with, career path options best suited for each type, and how to respond to the findings of your self-discovery journey. As mentioned in the episode, download your free infographic on helpful hiring tips.
Listen in for answers to:
- The science behind predictive behavior studies and the correlation with your identity
- Why you should never hire based on gut instinct alone
- The simple test to determine if you are ready to open another office location
- What a self-discovery journey looks like
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, Drs. Jason Deitch and Jeff Langmaid of The Smart Chiropractor tag team in discussing the right - and wrong - ways to approach marketing strategy. They address the issues many practices face; including the need for new patients, the feast and famine brought on by new patient discounting, and getting stuck in a marketing rut - and offer solutions to resolve them in through marketing.
Listen in for answers to:
- Why most practices have their marketing agendas backwards
- How to reframe your marketing mindset for long-term sustainability
- Ways to organize your marketing program into achievable monthly, weekly, and daily goals
- How to monetize your audience for reliable, recurring revenue streams
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, Dr. Beau Pierce discusses his unique blend of old school and cutting-edge digital marketing in a concept he calls vitalistic marketing. Just as the human body works best when all systems are in harmony, the same is true of your marketing. A well-rounded strategy where traditional methods are combined with new-age tactics contributes offers the most-effective method to achieve the 37 touches (on average) that a person needs before acting upon a marketing message.
Listen in for:
The three elements of a successful website
His “slam dunk” social media strategy
How to start a podcast
How much you should be spending on marketing
What you can do when you don’t have a marketing budget
As mentioned in the episode, to download your free copy of Dr. Pierce's, “Doing Chiropractic Differently” worksheet, complete the form here.
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In the conversation with host Dr. Ronnie Simms, Dr. Wendland-Colby shares her story of how her brand building journey inadvertently began as a response to critics who questioned her continuing to adjust patients and work out well into her pregnancy.
While the original intention simply was to educate her critics, she found that by offering helpful, original content, she was able to build a large following and position herself as an expert on family chiropractic and women’s health. This equation of authenticity + education = brand building is one she’s successfully replicated using video, written articles, and leadership positions.
Tune in for her expert insights on how to take what you love doing and make it work for your brand.
In this episode, ChiroTouch specialists Drs. Brian Blask and Tami Howard discuss not only what the cloud is but how it can help in your everyday life. Together, they recount the top five benefits of cloud computing including how chiropractors can put these advantages to work for them.
In this episode, ChiroTouch DCs, Tami Howard and Brian Blask,will introduce the newest generation of ChiroTouch. They will discuss thebenefits of why a cloud software is right for the profession and go over thefeatures that make it easy to use.
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, we get into the head of Dr. Pete Camiolo of The Remarkable CEO as he dissects his approach to team building. In the discussion with host Dr. Ronnie Simms, Dr. Camiolo speaks both to the mentality and process behind building a successful team. He covers the pitfalls of getting stuck in launch phase, how to recenter your mindset on your mission, the No. 1 attribute to look for when hiring staff, and how to properly execute the most important facet of team building – training! Tune in for his expert insights on how to build a team who not only sees your vision but can properly execute your mission.
As mentioned in the episode, to download your free copy of Dr. Camiolo’s Scorecard, complete the form here.
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic’s most influential speakers.
In this episode, Dr. Paul Reed of ChiroFest discusses how patient retention and consistent profitability are intrinsically tied to your new patient conversion process. Listeners will be educated on how to create a solid patient plan that maintains high levels of engagement and fixes “leaky bucket syndrome.” Tune in to find out how winging your practice management can severely undermine your team’s success and the seemingly small procedural tactics that chiropractors can use right away to sure up their conversion and retention systems.
As mentioned in the episode, you can register to win 4 tickets to ChiroFest courtesy of Dr. Paul Reed. Enter here.
Money has the potential to get lost if the patient credit card on file is replaced (lost, stolen, name changed, etc.) but the information in your system is not updated. In this episode, we tackle the fiscal impact of lost money due to card declines and the concept of decline minimization with Crystal Sarto of Global Payments.
Decline minimization is a free feature available to CTPayments users, but you must request it be enabled. If you currently have CTPayments and would like to turn on decline minimization or if you are not sure if its already enabled, contact Global Payments for help. If you’d like to learn m ore about the CTPayments service, contact us here.
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic's most influential speakers.
In this episode, Dr. Matt Hubbard of True Chiropractic discusses the leadership tactics and procedural strategies he employs at his thriving, high-traffic practice to create a never-ending flow of new patients (hint: It does not include an advertising budget!). He gives listeners insight into the "seven seeds" that must be planted before asking for a referral and other strategies to increase the likelihood that patients pay, stay, and refer.
As mentioned in the episode, to download your free copy of Dr. Hubbard’s, “Momentum Re-Alignment Tool” and “Daily Success Sheet,” complete the form here.
Welcome to Catch Up With ChiroTouch with Dr. Ronnie Simms. Tune in to this educational and inspirational podcast series for conversations with chiropractic's most influential speakers.
Download The Remarkable Practice eBook here.
In this episode, Dr. Stephen Franson, founder of The Remarkable Practice, breaks down the four seasons of the chiropractic career - launch, build, scale, and exit. He provides thoughtful examination on the importance of progressing through each season, the problems that can occur when progression stalls, and strategies for successfully maturing through each stage.
As mentioned in the episode, to download your free copy of Dr. Franson’s ebook, “The Remarkable Practice: The Definitive Guide to Building a Thriving Chiropractic Business,” complete the form here.
In this episode, Dr. David Cruz of WebExercises discusses the connection between exercise prescriptions and improved patient outcomes including the features and benefits of the software-integrated exercise tool, CTSmartFit, which is available to ChiroTouch users.
In this episode, Dr. Naota Hashimoto of Hashimoto Chiropractic in La Quinta, Calif., shares what goes into the perfect new patient visit with ChiroTouch specialist Dr. Brain Blask.
In this episode we talk IT, specifically the all-important role your server plays in your office’s technology infrastructure. Hosted by ChiroTouch specialist Dr. Brain Blask, our guest, Matt Harring from IT Ninja, discusses what a ChiroTouch practice really needs when it comes to server power, how to pick the right one, and where to go for IT help.
Straight from our very own ChiroTouch marketing team, Mariness Didulo and Sanjil Kumar share tips from their eBook, "The Beginner's Guide to Email Marketing," with ChiroTouch specialist Dr. Brian Blask. Tune in for their expert guidance on formulating email marketing strategies, writing subject lines that get opened, and how to measure your success.
Crystal Ewing, chair of The National Clearinghouse Association's Cooperative Exchange as well as Director of Product for Waystar, speaks with ChiroTouch trainer Dr. Tami Howard on the ins and outs of clearinghouses and what you should know about using one.
Kathy (KMC) Weidner of KMC University speaks with ChiroTouchspecialist Dr. Brian Blask on the biggest coding and billing pitfalls plus the most important resolutions chiropractors should make for a successful 2021.
Aaron Jones, Director of Compliance and IT at ChiroTouch, and Dr. Tami Howard, ChiroTouch Trainer, discuss five of the biggest mistakes chiropractor's made when it comes to their office's digital security.
Dr. Alex Vidan speaks with ChiroTouch specialist Dr. Brian Blask on lessons learned from this year and how to prepare mind, body and business for a successful 2021.
Dr. Ron Simms speaks with ChiroTouch specialist Dr. Brian Blask on the 4 stages in business: launching, building, scaling, and exiting. No matter which stage you’re currently on in your own practice, you won’t want to miss this episode where Dr. Simms discusses some of the lessons he’s learned throughout his chiropractic journey.
Dr. Richard Allen speaks with ChiroTouch specialist Dr. Brian Blask on the power of technology in chiropractic. He elaborates on how he uses these systems to manage his practice as a solo practitioner, making the software work for him, as he speaks on the evolving technology trends in healthcare and private practices.
Dr. Shea Stark discusses how to get started on a new practice with ChiroTouch specialist Dr. Brian Blask. As a chiropractor specializing on sports chiropractic services, Dr. Stark elaborates on the multiple facets that come with opening a small business, and important things to consider, especially during COVID-19 times.
Dr. Elaina Pirro speaks with ChiroTouch specialist Dr. Brian Blask on things to consider when looking for property for your chiropractic office. As both a realtor and chiropractor, she talks about lessons learned from her personal experience when she first looked into a property for her chiropractic office and shared tips from her professional expertise in real estate.
Laurence Peppler, ChiroTouch software specialist, interviews Dr. Mark Studin on how to ramp your practice and the importance of wearing masks. Dr. Studin shares insider knowledge and the benefits of specializing within chiropractors.
Dr. Tami Howard discusses how to get started with marketing your chiropractic practice with a limited budget with Sr. Marketing Manager, Michael Sharma. Michael shares insider tricks and advice on optimizing your Google Maps listing, paid advertising and tracking your return on investment with ChiroTouch's Appointments feature on your website.
Dr. Brian Blask speaks with Dr. Nick Fanning on his family wellness practice in Nebraska, where they discuss the different types of techniques in Chiropractic and the importance of forming relationships with other Chiropractors to be successful.
In the fourth episode of Catch up with ChiroTouch, we have Dr. Tami Howard and ChiroTouch Chief Financial Officer, Brad Nelsen, discussing the 3 federal financial funding options that are available for small businesses to help them survive and thrive after COVID-19. Tune in to learn more about the Paycheck Protection Program, EIDL and Main Street Lending and how to make the most of these options, including loan forgiveness, low-interest rates, and more.
In the third episode of Catch up with ChiroTouch, we have Dr. Brian Blask and Dr. Jeremy Todd discussing how to stay in control of your practice, when everything seems so uncontrollable. Dr. Todd shares how he is taking steps to slowly reopen his chiropractic practice and CrossFit gym while following proper social distancing guidelines in New York State.
In our second episode, Dr. Brian Blask and Dr. Calee McClure share advice on how to stay fit while staying at home and how to keep a prescribe a fitness routine for your patients during quarantine.
In our first episode, tune in to hear ChiroTouch Trainer, Dr. Tami Howard, talking about best practices for training staff during slow times and operating in the times of COVID-19. Former Chiropractic Office Manager, Hilary Snow, will be joining her in this discussion, while sharing tips and tricks to maintain the health of your practice throughout this challenging time.