Government Gone Digital: Recent Episodes
Gilbert Digital
Want to find out what happened when we inadvertently created the “Innovation Lab” we’d always dreamed of when we switched to remote work due to the pandemic back in March? We innovated quickly because we had to and now we’re continuing because we can. Listen to our latest podcast episode to learn more about these grassroots efforts!
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Want to know why now is the perfect time to rely on social media to stay connected to what’s going on in your community or with your audience? Find out how we are managing unprecedented activity across our social media platforms in our latest episode!
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Find out what happened when our organization switched to remote work in less than 24 hours and how we're navigating this new world to continue to innovate and create a flexible work environment.
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Want to know what we’re doing in Gilbert to engage residents and expand our reach on Instagram? Listen to our latest episode to find out tips and tricks for how to grow your following!
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Nextdoor is not just a platform for talking to your neighbors but you can use it to engage your audience, deliver information and get customer feedback. Find out more in our latest episode!
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Cities must collaborate and cooperate to evolve and keep local government relevant into the future. Find out more on our latest podcast episode where we talk about what’s at stake for cities as we look forward.
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Want to know how to streamline your messaging and make a greater impact in your community? Listen to this episode to find out how we’re centralizing marketing and communications in all areas of our organization including public safety.
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As we plan to become the “City of the Future”, find out how we’re using the results of our recent National Citizen Survey to inform our decisions and improve lives. Listen to this episode as we take a closer look at the data and feedback we received from our residents.
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Listen to this episode to find out how and why elected officials can use social media as an effective tool to build relationships. Don’t be afraid! If your residents are online, you should be too!
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There are many opportunities to meet people where they are in 2020. From the Census to a presidential election, find out how you can use online tools to engage and include everyone in your community. You need to start now! Learn how in our latest episode.
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What does it take to start a podcast? Do you need all this gear and who's listening anyways? Find out more from the pros in our latest episode of Government Gone Digital.
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It’s no longer just the IT department that must embrace the digital era we live in. Every public servant should have a basic understanding of digital tools so that we can evolve government in the way and at the pace the world around us is evolving. Join us as we talk to Ryan Androsoff, director of digital leadership at the Institute on Governance to learn more.
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What can we do differently to attract millennials to want to come and work in government? We should be inviting young, innovative and creative minds into the workplace! Find out more on the latest episode of Government Gone Digital.
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In this episode of Government Gone Digital, you’ll hear two of Gilbert’s high school students talk about how they like to engage with government and get information. Looking for tips to reach a younger demographic? Don’t miss this episode!
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In this episode, we sit down with Gilbert's Mayor, Jenn Daniels, to talk about the latest Digital State of the Town and why people are coming to Gilbert to live, work, and play and how Gilbert is leading the way.
Digital State of the Town: http://bit.ly/DSOT2019
Ever wonder how Gilbert Digital came to be? From the top down, starting with the vision of Gilbert’s Town Manager, Patrick Banger!
He joins us for this podcast episode of #GovGoneDigital and shares the importance of getting leadership buy-in to develop a digital team that’s focused on communicating with residents where they’re at: online.
In our last podcast episode of the year, we highlight our top ten favorite digital tools!
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Hear how Gilbert 311 is teaming up with Alex, Gilbert’s Open Data librarian, to create a holiday lights map to spread holiday cheer throughout the community.
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Listen to this episode to find out how we work across the organization with various departments, like water, to improve their work using digital tools.
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Hear what happened when we brought more than 200 junior high and high school students together to use our data to build games and applications! Learn how partnerships and outreach have helped to build this award-winning program.
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Not sure which social media trends are worth investing time and energy in? Check out this Government Gone Digital episode to learn about some of the top trends to watch, including vertical video, Instagram Stories, IGTV and more. You’ll also hear about Gilbert, Arizona’s experience informing an entire community about important trash schedule changes with the help of social media.
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Gilbert is taking a different approach to welcoming new employees than other government organizations. Want to know more about how they’re building culture? Then this episode is for you.
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Two very special guests, Mayor Jenn Daniels and Town Manager Patrick Banger, join us to talk about how they’re thinking about and planning for Gilbert’s future by creating a moonshot goal.
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Celebrating a look back at 50 podcast episodes, what we’ve learned and where we’re going!
SO AWESOME. 50, wow.
Most people don't realize that Gilbert, Arizona has a female mayor. We're working to change that! Mayor Jenn Daniels joins us on the Government Gone Digital podcast to talk about her experience engaging with residents online, especially through videos, such as Gilbert's Emmy-nominated Digital State of the Town and Carpool Karaoke series. You'll also have the chance to hear first-hand what it's like being a full-time mayor and mom in the modern world.
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Gilbert’s website gets a makeover to help make it easier for people to connect with Gilbert. From search-centric navigation to featuring video prominently on the homepage, find out how our redesign process resulted in a more customized experience for our visitors.
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Responding to negative comments on social media can help turn bad experiences into positive ones. In this Government Gone Digital episode, hear examples of how Gilbert, Arizona's approaching customer care online and the power of responsiveness. You'll also gain insight into Gilbert's online engagement and social media strategy.
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Get the story behind Gilbert, Arizona’s Carpool Karaoke videos! Check out this Government Gone Digital to learn what goes into producing a Carpool Karaoke video, and how they help build invaluable community engagement.
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Different residents have different needs. Are you meeting them where they're at? Check out this episode to learn about different tools and platforms Gilbert, Arizona is using to reach residents, including Nextdoor, social media, Gilbert 311 and an open data portal. Also, you'll have the chance to learn about Gilbert's new experience with Amazon Alexa, providing residents with the latest news and events.
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The City of Kansas City, Missouri joins us on Government Gone Digital to talk about the importance of open data in local government. Find out how they got started, how they're making their data sets accessible to everyone and how they're seeing the data being used by residents.
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What does 24/7 customer care look like? Find out in this episode of Government Gone Digital as we talk with the Arizona Department of Transportation (ADOT) team about using social media to help drivers in real-time. Also, learn how they're incorporating pop culture into road signs to keep drivers safe AND entertained.
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Are you still relying on traditional marketing to reach your residents? Listen to our latest episode to hear about Gilbert Water Conservation’s journey from traditional to digital marketing and what the results have been.
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Facebook recently announced some major changes coming to the News Feed algorithm, making it harder for users to see new content from Pages. Check out this Government Gone Digital episode to learn about these changes, the implications for government organizations and how to make sure your residents are still getting the latest news and updates!
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What are the best ways to get direct feedback from the community? Learn more in this podcast episode about how Gilbert, Arizona is using tools such as SeeClickFix, Nextdoor and an interactive open data portal to make it easy for residents to engage with their local municipality.
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In this Government Gone Digital, hear about the creation of Gilbert, Arizona's 2018 Digital State of the Town with special guest Mayor Jenn Daniels!This year's State of the Town features Life in Gilbert, with a unique look at what a day is like for our mayor, town manager, residents and business owners.
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Company culture starts with Learning and Development! Listen to this Government Gone Digital episode for ways Gilbert, AZ is making changes in L&D to create more engaging and empowering new hire orientations and trainings.
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With the world relying more and more heavily on technology, it's imperative that students know how to code. That's why Gilbert, AZ hosts SPARK Game Jam, a junior high and high school coding competition twice a year. Learn more about our Fall 2017 competition and tips for starting your own student coding initiative by listening to this episode.Links for this episode:https://sparkappleague.comhttps://invention.si.edu/https://waymo.comhttps://engineering.asu.edu/
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We know that many government cultures can be rigid, making it difficult to make an impact. It doesn't have to be that way! Listen in as we discuss the evolution of the Town of Gilbert’s culture and how your own municipality can become a place where employees thrive.
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Tired of hearing “this is how we’ve always done it”? So are we! The world is innovating and government shouldn’t be an exception. Listen in for our discussion on why government needs to be changing with the rest of the world and steps you can take to break out of the mold.
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Episode 34: The Most Prosperous City by Gilbert Digital
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Episode 33: International Podcast Day by Gilbert Digital
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Celebrate 5 years of #GilbertDigital in the latest episode.
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Learn about how to tidy up and present yourself through social media in our latest episode with special guest Chris Hsiung from Mountain View, CA.
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You don’t have to be perfect on social media. Find out what we mean on our latest episode!
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Find out how to use trending holidays, like #NationalSunglassesDay, to engage your community through video and on social media in a creative way.
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How do we get a handle on the explosion of data? Find out in our latest episode.
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Gilbert is growing! Find out how we’re focusing on tourism in our latest episode.
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When you feel short on resources how do you decide if you need a video? Check out our latest episode.
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How are US cities improving their use of data and evidence to problem solve? Find out in our latest episode!
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Let go of your fear and embrace social media! Find out what we mean in our latest episode!
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Find out how we partner with @ASU & @Waymo to get kids to code in our latest episode!
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Why do we need to make information accessible, collectible and public? Find out in our latest episode.
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What does it mean to be a What Works City? Find out in our latest episode.
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How are we making public engagement easier & closing the gap with our gov’t officials? Find out in our latest episode with special guest Ben Berkowitz, CEO of SeeClickFix!
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Find out how we’re communicating with our residents using our website in our latest episode.
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An organization’s brand is more than a slogan or a logo. Find out what we mean in our latest episode.
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Want to bring your video vision to life? You don’t need fancy tools. Find out what you do need in our latest episode!
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Our fifth annual Digital State of the Town was a great success! Find out more on our latest episode.
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Find out how to coordinate social media across your organization in our latest episode.
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Our latest episode explores where to put your video content. Hint: it’s not just on public access television.
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Here in Gilbert, we create a Digital State of the Town; a high-definition video that highlights businesses, accolades and economic development accomplishments. Listen to this episode to find out why this is such an effective tool to reach residents and businesses.
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Our Mayor doesn’t hold an annual address behind a podium, she hosts a Digital State of the Town. Find out more in our latest episode.
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Want to know how to make a podcast? From planning to production, this episode explores what it takes to launch your podcast series.
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You can’t plan for a video to go viral, but listen to this episode to find out how you can set yourself up for success and how to handle that success when it happens.
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Find out high school students came together to code in the first advanced SPARK App League event.
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What is SPARK App League? Find out how to leverage partnerships on our latest episode.
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This podcast is focused on the importance of selling elected officials, management and citizens on digital government.
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Learn about some of the tech and tools used in Gilbert's digital government.
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Find out how to survive in the 24 hour news cycle in our latest podcast episode…
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Find out how Gilbert’s Digital Communications Department is using both short and long-form video to tell its own story.
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The shrinking media leads to new and innovative ways of sharing information. Learn how we’re using video and our Digital Newsroom to tell our own story.
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This episode focuses on embracing technology and not letting procedures and policies get in your way, especially in government.
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The Town Manager and Chief Digital Officer of Gilbert, Arizona discuss the creation of the first-ever digital communications department in local government.
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Promo for the upcoming Government Gone Digital podcast from Gilbert, Arizona.
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