The Insider Travel Report Podcast: Recent Episodes
Insider Travel Report
Insider Travel Report assists travel advisors by discussing the changing travel landscape with a line-up of special guests VIP guests, the movers and shakers shaping the travel industry and ordinarily hard to reach. Each episode features one-on-one conversations with industry leaders giving listeners firsthand insight as they delve into a variety of timely topics.
My tour of Istanbul with Ali Faik Anayurt, a Turkiye tour guide, where we visited some of Istanbul’s main historic and cultural attractions, including Galata Tower, Galataport (the cruise port complex) , the famed Haiga Sophia, Basilica Cistern, and the city’s fascinating neighborhoods, exotic markets and local restaurants. This is the first in a four-part series on Turkiye. For more information on Turkiye, visit www.goturkiye.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Josh Hargrove, general manager of Moana Surfrider, A Westin Resort & Spa, and Sheraton Princess Kaiulani, talks with Alan Fine of Insider Travel Report about the differences between the two historic Waikiki properties and how travel advisors can match clients with the right resort. Hargrove also discusses Moana Surfrider’s 125-year history and $90 million renovation, Sheraton Princess Kaiulani’s updated pool and bar experience, access to dining across the Marriott Waikiki Collection and Marriott Bonvoy benefits. For more information, visit www.marriott.com/en-us/hotels/hnlwi-moana-surfrider-a-westin-resort-and-spa-waikiki-beach/overview and www.marriott.com/en-us/hotels/hnlks-sheraton-princess-kaiulani-waikiki-beach/overview.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jeremy Gow, senior director of hospitality operations at World Equestrian Center Ocala in Florida, talks with Sara Perez Webber of Insider Travel Report about the destination’s evolution from an equestrian venue into a luxury resort with multiple hotels, restaurants, shopping, meetings and events. Gow also discusses the new Equestrian Manor, culinary experiences, weddings, group business, and how travel advisors can sell this Central Florida destination beyond the equestrian market. For more information, visit www.worldequestriancenter.com/ocala-fl.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Schreier, CEO of Aegis Travel Insurance, talks with Alan Fine of Insider Travel Report about the company’s customizable plans, including coverage not only when a traveler gets sick, but also when a performer such as Taylor Swift becomes ill and the ticketed event is canceled. Schreier also discusses adjustable benefits, instant payments during covered emergencies and travel advisor commissions. For more information, visit www.goreadyinsurance.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacki Marks, global head of trade sales & engagement at ALG Vacations, talks with Alan Fine of Insider Travel Report about the evolution of the Kindness Movement, the impact of the 2026 Kindness Events, and how investing in travel advisors and communities is strengthening the travel industry. For more information, visit www.algvacations.com/kindness.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Beck, regional director-IHG Hotels & Resorts, talks with Amy Tate of Insider Travel Report about the EVEN Hotel New York-Times Square South, a modern boutique “wellness” hotel in midtown New York on the West Side. Part of the IHG’s growing EVEN brand, this hotel features stylish rooms with great amenities and features, plus “fun” public areas like a garden wall, game room and fitness center. For more information, visit www.ihg.com/evenhotels.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bas Bosschieter, CEO of Captain’s Choice, talks with James Shillinglaw of Insider Travel Report about his bespoke luxury tour operator and what unique experiences it creates for guests in places around the world. Whether it’s by private jet, small luxury ship or a unique rail journey, this Australian company, based in Melbourn, pushes boundaries for high-end clients with innovation and fresh thinking itineraries and experiences. For more information, visit www.captains-choice.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lucy Shulman, director of sales and marketing for Kimpton Ashbel New York-Park Avenue, talks with James Shillinglaw of Insider Travel Report, about her recently reopened and refurbished property on posh Park Avenue. It’s part of a new wave of Kimpton hotels located around the city, offering comfortable and classic accommodations in the city’s top neighborhoods. For more information, visit www.ashbelhotelnewyork.com or www.kimptonhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Diorio, vice president and managing director of business development for North America for Celestyal, talks with James Shillinglaw of Insider Travel Report about his boutique cruise line’s new itineraries in the Western Med during the winter season. With two ships now cruising the Aegean, Adriatic and Alboran Seas, Celestyal now delivers a complete Mediterranean experience. New value pricing also makes the cruise line one of the most affordable in the market. For more information, visit www.celestyalcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gina Gabbard, chief commercial officer for First in Service (F1S), a Virtuoso-member luxury host agency, talks with James Shillinglaw of Insider Travel Report at this month’s Travel + Leisure World’s Best Summit in New York about what’s new at F1S and what the trends are in luxury travel today. Gabbard also tells us why she participated in the T+L Summit and the value she got out of the invitation-only meeting. For more information, visit www.firstinservice.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paul Brady, news director for Travel + Leisure, talks with James Shillinglaw of Insider Travel Report at this month’s Travel + Leisure World’s Best Summit in New York about the latest trends in luxury travel and top news in upscale travel this year, Brady, who moderated several key panels during the Summit, also reveals what he sees for luxury travel in the year ahead. For more information, visit www.travelandleisure.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stacy Fischer-Rosenthal, president of Fischer Unlimited (formerly Fischer Travel), talks with James Shillinglaw of Insider Travel Report at this month’s Travel + Leisure World's Best Summit in New York about her famed luxury travel agency, which remains independent with no independent contractors. Fischer-Rosenthal also tells us about the legacy of her famed father, Bill Fischer, and how the next generation of ownership is already in place with her son Max. For more information, visit www.fischertravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karen Magee, president of Valerie Wilson Travel (VWT), talks with James Shillinglaw of Insider Travel Report about how her famed travel agency is working as part of Frosch Travel under the umbrella of Chase Travel, owned by J.P. Morgan Chase. Magee tells us how VWT is growing, what it’s focused on and how it remains a member of the Virtuoso luxury consortium. For more information, visit www.valeriewilsontravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ana Tomicevic, vice president, global brands, Inclusive Collection for Hyatt, talks with James Shillinglaw of Insider Travel Report at last week’s Travel + Leisure World’s Best Summit about the growth and brand expansion of Hyatt’s all-inclusive resort collection. Tomicevic tells us how the 11 brands in the collection have expanded dramatically in just the last few years, growing most recently in luxury all-inclusive resorts. For more information, visit www.hyattinclusivecollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacqueline Gifford, editor in chief of Travel + Leisure, talks with James Shillinglaw of Insider Travel Report about last week’s Travel + Leisure World’s Best Summit and the trends and news it produced. Gifford tells us about her on stage conversation with her boss, Barry Diller, chairman of People Inc.; what she got out of the rest of the conference and more. She also gives us an update on what’s new at Travel + Leisure, including a second Summit scheduled for London in October and a brand-new Substack newsletter called The Fast Track. For more information, visit www.travelandleisure.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chef Suzanne Vizethann of Buttermilk Kitchen talks with James Shillinglaw of Insider Travel Report about her popular brunch restaurant in Atlanta and how her career as a chef brought her success and fam. And now Chef Suzanne has opened a new location in Camden, Maine. Both restaurants are the perfect places to book for your clients traveling in those areas—and brunch remains one of the most popular meals while traveling. This is the second in a series of columns and videos we are running under the Insider Eats name. For more information, visit www.suzannevizethann.com or www.buttermilkkitchen.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vito Spalluto, managing director of 7 Pines Resort Sardinia, talks with James Shillinglaw of Insider Travel Report about his luxury boutique resort on the Costa Smeralda. New direct air service this summer on Delta is leading more Americans to discover this Italian island getaway and this resort, which ticks on the boxes on culinary, wellness and relaxation. For more information, visit https://7pines-sardinia.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sara Kline, the new director of sales and advisor engagement at InteleTravel, talks with Alan Fine of Insider Travel Report about her newly created role, the company’s 145,000 travel advisors and plans to expand sales training and advisor engagement, including support for new advisors in the UAE. Kline also discusses foundational business skills and the importance of preparing advisors to earn supplier trust. For more information, visit www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michelle Woodley, president of Preferred Hotels & Resorts, talks with Alan Fine of Insider Travel Report about how Preferred Travel Group supports independent hotels, Preferred's 625-hotel portfolio, collections, quality assurance program and the Beyond Green sustainability brand. Woodley also discusses new hotel additions, the I Prefer loyalty program and the travel advisor portal. For more information, visit www.preferredhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bradley Kiesendahl, president and CEO, and Brooke James, vice president of sales, marketing & hospitality at Woodloch talk with James Shillinglaw of Insider Travel Report about their family-owned resort complex in Pennsylvania’s Poconos. With three properties—The Pines at Woodloch family resort, The Lodge at Woodloch luxury boutique spa resort and The Springs, Golf Resort at Woodloch—there is literally something for everyone at this expansive resort complex just two hours from New York City. For more information, visit www.woodloch.com or www.thelodgeatwoodloch.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robin Lawther, vice president of Expedia TAAP (Travel Agent Affiliate Program), talks with James Shillinglaw of Insider Travel Report, about how his company has moved beyond giving advisors access to commissionable hotels, tours and activities from the Expedia inventory. Expedia TAAP is introducing new capabilities that help travel advisors and agencies streamline back-office operations, reduce manual work and scale their businesses more effectively. For more information, visit www.expediaTAAP.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bill Brodsky, managing director of Boston Harbor Hotel, talks with Angela Hughes of Insider Travel Report about the independent waterfront hotel’s history, spacious guestrooms, harbor views, dining, live music, meetings, weddings and wellness facilities. Brodsky also discusses Boston’s upcoming events, its membership in Preferred Hotels & Resorts’ Legend Collection. For more information, visit www.bostonharborhotel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dr. Shenika Baisley-Woodley talks with James Shillinglaw of insider Travel Report about how she won ASTA's Travel Advisor of the Year Award at this year's ASTA Travel Advisor Conference. Dr. Baisley-Woodley was recognized for her efforts to mentor her fellow advisors and for the service she provides to her clients. She also happens to be a lieutenant colonel in the U.S. Army with a PhD in healthcare administration. Her agency, Divine Dreams Destinations, is a member of the InteleTravel host agency. For more information, visit www.phdtraveldiva.com or www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Javier Cabrerizo, chief strategy & transformation & AI officer for HBX Group, talks with James Shillinglaw of Insider Travel Report at last month’s HBX MarketHub in the Dominican Republic about how HBX will introduce an upgraded Bedsonline.com that travel advisors can use to build their business. Cabrerizo says the new solution, set for a September launch, aims to fill all the needs of the market in inspiring, planning and booking hotels, activities and more. For more information, visit www.bedsonline.com or www.hbxgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jim Tedesco, vice president of sales for ALG Vacations, talks with Jennifer Jones of Insider Travel Report about improving booking demand, the resilience of Mexico and the Caribbean as well as growth in Europe and beyond. Tedesco also discusses Italy rail packages, cruise pre- and post-stays, the new ALGV advisor portal, ALG Vacations Pro training and benefits available through the company’s Elite program. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Xabi Zabala, chief operating officer of HBX Group, talks with James Shillinglaw of Insider Travel Report at last month’s HBX MarketHub in the Dominican Republic, about the tools HBX has developed to help advisors sell more travel. With an optimistic outlook for travel in the fugure, Zabala sees AI as driving more sales and innovation in the future. For more information, visit www.hbxgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about the destinations being booked now and into the fall by travel advisor sellers of Classic. Krueger also details the programs and services Classic has developed to make advisors even more successful in the future as its primary source of distribution. For more information, visit www.classicvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Dane, president of Hickory Global Partners business travel consortium, now owned InteleTravel, talks with James Shillinglaw of Insider Travel Report, about being recognized by ASTA as the winner of the Barbara O’Hara Advocacy Award for his long support of travel advisors, travel agencies and ASTA itself. Industry veteran Dane has been a supporter of advisor causes for more than four decades even as he held different executive posts in the travel industry, including more than 20 years with American Airlines. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francesca Merlino, chief commercial office for Hudson Yards Experiences, talks with Amy Tate of Insider Travel Report, about Edge, the newly refurbished and improved SkyDeck experience in Manhattan. Visitors can discover iconic New York City views, a thrilling glass floor and bar, music and more just four minutes from Times Square. For more information and tickets, visit www.edgenyc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Ansellem, chief distribution officer, for HBX Group, talks with James Shillinglaw of Insider Travel Report at this month’s annual HBX MarketHub in the Dominican Republic, about HBX’s distribution strategies for hotel products and more, including through travel agencies in the U.S. If you’ve ever wanted to compete with the big OTAs on rooms and rates, HBX is the place to start. For more information, visit www.hbxgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicholas Huss, CEO of HBX Group, talks with James Shillinglaw of Insider Travel Report about his company’s annual MarketHub Americas, which took place in the Dominican Republic earlier this month. One of three MarketHubs that HBX holds every year, the America’s edition focused on the issues affecting travel today, including AI in a big way. Huss details what HBX is all about as a bed bank and more for travel advisors and other industry players and gives us an update on what the future holds for the company. For more information, visit www.hbxgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Allison Kushner, a travel advisor with Four Hundred, a Virtuoso-member host agency, talks with Amy Tate of Insider Travel Report, about how to sell the Salterra Resort & Spa, a year-old luxury property that is the perfect retreat for families, couples and singles. With a great beach and pools, an awesome spa, great accommodations and lots of activities, Salterra could be just the right choice for your clients looking for an off-the-grid escape in Turks and Caicos. For more information, visit www.salterra.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adrianne Calvo, special guest celebrity chef at Salterra, the brilliant year-old resort in South Caicos, talks with Amy Tate of Insider Travel Report about the food she prepared for guests during her mini residency at the resort. It’s all part of a Salterra program to host guests chefs that provide great culinary experiences for clients. For more information, visit www.salterra.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Renata Saramago, hotel manager for MS Roald Amundsen, talks with James Shillinglaw of Insider Travel Report about how the ship accommodates and feeds guests on an Alaska expedition cruise. With spacious suites, a dedicated suite restaurant and two other dining options for guests, Roald Amundsen has all the comforts of home and much more, making for a great Alaska cruise experience. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adrian Rubio, expedition leader on HX Expeditions’ MS Roald Amundsen, talks with James Shillinglaw of Insider Travel Report on the ship’s cruise to Alaska, featuring unique ports of call and amazing scenery throughout. Rubio describes how HX delivers a very different kind of Alaska cruise, combining incredible scenery, wildlife viewing and interaction with locals. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Hazzard, managing director of Salterra, talks with Amy Tate of Insider Travel Report about his one-year-old luxury resort on remote South Caicos Island in the Turks and Caicos. Designed for families, couples and singles, the property, named for the nearby salt flats, features a great beach, a private island, lots of activities and excursions, an amazing spa, special culinary programs, and very comfortable and stylish accommodations. For more information, visit www.salterra.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bram Olaf van Spriel, captain of the MS Roald Amundsen talks with James Shillinglaw of Insider Travel Report on an expedition cruise to Alaska last month. Captain van Spriel tells us about the features of this still-new vessel, powered by a hybrid propulsion system, and why it is a popular option for guests seeking comfort along with the thrills of discovery. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report goes to the tip of Manhattan in Battery Park to watch the Sail4th America 250 tall ship parade and aerial review on a hot day on Pier A. It was a spectacular event that won’t be repeated anytime soon. For more information on the ships and aircraft participating, visit www.sail4th.org.
If you wish to see this video, please go to our Youtube channel (youtube.com/insidertravelreport).
Josh Stevens, senior vice president of strategy and growth for Global Travel Collection, talks with James Shillinglaw of Insider Travel Report at last month’s GTC ARRIVE conference in Austin, Texas. Stevens says GTC is seeing incredible growth in average daily rate across all GTC hotel bookings, with sales up nearly 10 percent in the luxury corporate, luxury leisure and entertainment segments. Demand of for luxury travel keeps going up in all segments, although Steven notes cruise sales are up nearly 20 percent for luxury ocean, river and yacht categories. For more information, visit www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katie Williams, chief operating officer and co-founder of Tern, talks with James Shillinglaw of Insider Travel Report about how her company has become so successful in just three years, with its products and services adopted by many of the big agency consortia and host agencies. Tern is an all-in-one, cloud-based software platform built specifically for travel advisors and travel agencies that is designed to replace the patchwork of separate tools (CRMs, itinerary builders, commission trackers, email, spreadsheets) that advisors traditionally juggle. And now Tern is using AI to make it even easier for advisors to accomplish all these tasks so they can focus on selling travel. For more information, visit www.tern.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Brooks, senior vice president-advisor success for Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report at last month’s GTC ARRIVE conference in Austin, Texas, about his role with the luxury host agency. Brooks oversees the relationship GTC’s 1,500 independent contractors have with host, helping them work with preferred suppliers and sell more travel. Essentially his job is to make every advisor successful in selling luxury leisure, corporate and entertainment travel. For more information, visit www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ragan Stone, senior vice president of In the Know Experiences, part of the Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report, at GTC’s ARRIVE conference in Austin, Texas, last month about how her unit fits in with the rest of the GTC luxury host agency. In the Know, which offers bespoke vacation planning, VIP event access (like sold-out concerts and fashion shows), and custom corporate entertainment worldwide, is now where many advisors go to train to become great GTC luxury travel sellers. For more information, visit www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report talks with the founders of Toggle Travel, a travel technology platform providing business analytics and reporting for host agencies developed by three University of Michigan computer science graduates—Husain Boxwala, Matthew Wade and Gabriel-Francois Gatete. Toggle Travel was named the winner of the 2026 ASTA Entrepreneurs of the Year at last month’s Travel Advisor Conference in San Diego and received a $10,000 cash prize sponsored by the Dan and Gloria Bohan Foundation—and we find out why. For more information, visit www.toggletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angie Licea, president of Global Travel Collection (GTC, talks with James Shillinglaw of Insider Travel Report at this month’s second annual ARRIVE conference in Austin. Licea tells us how GTC has successfully unified all its former agency brands—Protravel International, Tzell Travel and Altour—under GTC, which is now effectively the largest luxury travel host agency in the world. She also tells us about the significance of ARRIVE in helping to create a new community of luxury travel advisors. For more information, visit www.globaltravelinternational.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicole Solano, CEO of the Belize Ministry of Tourism, talks with James Shillinglaw of Insider Travel Report at this month’s Caribbean Week in New York, about what’s new in her small Central American country on the Caribbean. Solano gives an update on visitor numbers, new and upcoming hotels, how to get to Belize and tourism infrastructure. Belize continues to be a great destination for diving, snorkeling, fishing, Mayan historical sites and small boutique resort stays. For more information on Belize, visit www.travelbelize.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephanie Bonham-Carter, co-owner with her husband of Galapagos Safari Camp, talks with James Shillinglaw of Insider Travel Report, about her unique tented safari camp in the Galapagos. While many visit the Galapagos on expedition cruises, Bonham-Carter offers a land-based experience which can be customized to visit multiple islands in the Galapagos archipelago, though Santa Cruz island, where her property is located, is home to giant tortoises and other indigenous wildlife. For more information, visit www.galapagossafaricamp.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cyndi Williams, CEO and founder of Wanderlust Campus, talks with James Shillinglaw of Insider Travel Report about how her wildly successful school for travel advisors. It isn’t cheap, but professional training never is, and Wanderlust Campus graduates and travel suppliers tell us it works. Williams tells us how she began in the travel business and why she started her school for advisors, from newbies to experienced pros. For more information, visit www.wanderlustcampus.com or www.travelschool.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Wesley Lucas, director of communications for Visit Austin, talks with Michaela Guzy of Insider Travel Report about Austin’s major events, including Formula One, Austin City Limits and South by Southwest, as well as music, nightlife, restaurants, shopping, hotels and outdoor experiences. Lucas also discusses Austin’s bat colony, new hotels, the convention center rebuild, and World Cup activity tied to Saudi Arabia’s base camp in the city. For more information, visit www.visitaustin.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Guida Bothelo, vice president of The Travel Institute, talks with James Shillinglaw of Insider Travel Report about why and how the nonprofit educational group updated the Certified Travel Associate (CTA) course to include some of the key things that advisors sell, namely cruises and all-inclusive resorts. Major updates include expanded cruise education developed with support from Cruise Lines International Association (CLIA) as well as strengthened curriculum around selling strategies and all-inclusive travel planning. For more information, visit www.thetravelinstitute.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lisa Kauffman, chief marketing officer for Azamara Cruises, talks with James Shillinglaw of Insider Travel Report about the destination immersion-focused cruise line’s new marketing campaign, which focuses on the benefits of small ship cruising. The campaign launches as demand continues to build for immersive cruising defined by longer time in destinations, access to smaller ports and deeper cultural engagement. For more information, visit www.azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jim Warren, director-business development USA for Anderson Vacations, talks with James Shillinglaw about this Calgary-based tour operator, which focuses on selling Canada, but also offers the U.S., including Alaska, and South Pacific, including Australia and New Zealand. With four categories of tours, Anderson can be the right solution for your clients’ vacation needs—and Warren gives us the reasons why you should sell its tour products. For more information, visit www.andersonvacation.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Donovan White, director of tourism for Jamaica, talks with James Shillinglaw of Insider Travel Report at this month’s Caribbean Week in New York about his island’s comeback from Hurricane Melissa last year. With rebuilt tourism infrastructure, newly refurbished hotels and even more resorts on the way, Jamaica is well on the way to complete recovery, as tourism numbers continue to climb. For more information, visit www.visitjamaica.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gary Rutty, minister of tourism for the Cayman Islands, talks with Alan Fine of Insider Travel Report about the destination’s “vaCay” campaign, more airlift from the U.S., record visitor arrivals, cruise tourism, island culture and the differences among Grand Cayman, Cayman Brac and Little Cayman. Rutty details the new hotels in the islands and more resources available for travel advisors. For more information, visit www.visitcaymanislands.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Van Heerden, general manager of Leopard Sands Kruger Park, talks with Jeanie Fang of Insider Travel Report at this South Africa lodge about its 18 suites with private plunge pools, views of the Sabi River and Kruger National Park, and customized experiences for honeymooners, anniversary travelers, families and other guests. Heerden also reveals the lodge's safari drives, hot air balloon safaris, helicopter trips, full-board inclusions, renovations, a new gym, planned outdoor kitchen and even an upcoming dedicated spa. For more information, visit www.leopardsands.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ashlee Collins, president of onefinestay, talks with James Shillinglaw of Insider Travel Report about how her group of luxury homes, villas and apartments has evolved to focus on Europe, the Caribbean and the U.S. With some of the most sumptuous accommodations in popular destinations, onefinestay can offer the perfect stay for your high-end clients seeking space and privacy—and it’s all commissionable to you. For more information, visit www.onefinestay.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
George Hunter, vice president of leisure sales at Posadas, parent of Fiesta Americana Travelty, gives James Shillinglaw of Insider Travel Report an update on all that's new in the Fiesta Americana Travelty portfolio, including new resorts, revamped properties and a new travel advisor booking platform. For more information, visit www.fiestamericanatravelty.com/en/travelagents.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Winile Mntungwa, deputy director of Durban Tourism, talks with Jeanie Fang of Insider Travel Report at Africa’s Travel Indaba about Durban’s role as the longtime host city for the trade event, its warm climate, Indian Ocean beachfront, promenade, city sightseeing, culture, cuisine, nightlife and events. Mntungwa also discusses attractions including uShaka Marine World, new hotel development, including Club Med’s planned opening, plus medical tourism and resources for travel advisors. For more information, visit www.visitdurban.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anita Pagliasso, president of the Professional Association of Travel Hosts (PATH), talks with James Shillinglaw of Insider Travel Report at the recently completed PATH Symposium in San Diego, which examined the crucial issues and challenges faced by host travel agencies today. Every year PATH hosts this meeting of host agency owners and travel suppliers to find common ground so they can work better together. For more information, visit www.path4hosts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Augusto Kalikemala, secretary of state for Angola tourism, talks with Jeanie Fang of Insider Travel Report at Africa’s Travel Indaba about Angola’s tourism development, Visit Angola's branding, Luanda, beaches, rainforest, desert, waterfalls, safari potential and cultural experiences. Kalikemala also discusses new hotel development, the E1 electric boat race in Luanda, visa-free access for U.S. travelers and why travel advisors should consider Angola for emerging Africa itineraries. For more information, visit www.visitangola.ao.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cebulon Chicalu, CEO of the Namibia Tourism Board, talks with Jeannie Fang of Insider Travel Report at Africa’s Travel Indaba about a new regional collaboration linking Cape Town, Namibia and Zimbabwe into one Southern African itinerary. Chicalu also discusses Namibia’s desert wildlife, stargazing, cultural experiences, Victoria Falls, suggested trip length and why travel advisors should consider multi-destination Southern Africa programs. For more information, visit www.visitnamibia.com.na.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sarah Little, senior vice president-business development for the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Travel Advisor Conference in San Diego about how ASTA’s growing collection of conferences and events is helping support travel advisors in a variety of ways. From the Travel Advisor Conference to the ASTA River Cruise Expo to several other signature events, ASTA has created a series of highly successful meetings and conferences that can help advisors build their business through training and education. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Justin Barnette, head of marketing communications for North America for South African Tourism, talks with Jeanie Fang of Insider Travel Report at Africa’s Travel Indaba in Durban about the trade event, South Africa’s visitor growth, the importance of the U.S. and Canadian markets and current travel trends. Barnett also discusses the Kruger National Park centenary, South Africa’s AI travel assistant, the South Africa specialist program and resources available through Insider Travel Report’s South Africa portal. For more information, visit www.southafrica.net.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jessica Klement, vice president of advocacy for the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Travel Advisor Conference in San Diego about how ASTA is actively and effectively lobbying federal and state government on behalf of travel advisors. Find out all the ways that ASTA is working for you to make sure government regulations, laws and legislation won’t harm your business. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Peter Lobasso, vice president and general counsel for the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Travel Advisor Conference in San Diego about ASTA’s Verified Travel Advisor (VTA) program, what it includes, how many have passed it and what it means to be a VTA. Lobasso also discusses other ASTA initiatives such as its efforts to support cruise lines that have eliminated non-commissionable fares (NCFs). For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrea Wolter of I Travel Group talks with Alan Fine of Insider Travel Report at Traveller Made’s Essence of Panama conference about the growth of Traveller Made's Serandipian community in North America, the group's luxury travel designer focus and how Traveller Made’s training differs from other consortia. Wolter also discusses the Traveller Made application and vetting process, its supplier-supported model, preferred partner benefits, global conferences and how Traveller Made inspired her to expand her business. For more information, visit www.travellermade.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mercedes Sanchez, head of luxury for the Madrid Tourism Board, talks with Alan Fine of Insider Travel Report at Traveller Made's Essence of Panama conference about Madrid’s growth as a luxury destination, new hotel openings, U.S. air connectivity, high-speed rail access and the city's role as a gateway to Spain. Sanchez also discusses Formula One, sports and music events, gastronomy, fam trips and the Madrid Unique Destination platform for travel advisors. For more information, visit www.madriduniquedestination.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Meader, executive vice president-corporate of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Travel Advisor Conference in San Diego about ASTA’s priorities over the past year and in the future. Meader also talks about why ASTA’s has also focused on corporate travel and corporate agencies. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Julia Gregorian, owner of Jewel World Travel, talks with Alan Fine of Insider Travel Report at Traveller Made's Essence of Panama conference about why her agency joined Traveller Made, the value of its Serandipians community, and how its smaller format helps luxury travel designers build supplier relationships. Gregorian also discusses the supplier-supported model, emotional storytelling, Traveller Made events, and using the network’s contacts and inspiration to create new client experiences. For more information, visit www.travellermade.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lee Thomas, chair of the American Society of Travel Advisors (ASTA) talks with James Shillinglaw of Insider Travel Report at this month’s ASTA Travel Advisor Conference about what ASTA’s successes over the past year. Thomas, founder of NousTravel, also tells us why he got involved with ASTA and what he hopes the group will accomplish in in the next year, his second as ASTA chair. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Quentin Desurmont, founder and CEO of Traveller Made, talks with Alan Fine of Insider Travel Report at Essence of Panama, one of Traveller Made’s three global luxury travel trade shows, about the group’s global growth, invitation-only model, supplier-supported structure and focus on luxury travel designers. Desurmont also discusses the two groups within Traveller Made, Serandipians and Takumians; emotional branding and professional excellence; and how qualified travel designers can learn more. For more information, visit www.travellermade.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Deryk Meany, general manager of Beaches Turks and Caicos, talks with Sherman Dejon of Insider Travel Report at the new Treasure Beach Village about the $150 million expansion, which added 101 multi-bedroom suites, new dining concepts, a new pool complex, plus wellness options, the Starfish Cinema, Grace Bay Beach access and water sports. Meany also tells us how Treasure Beach Village fits into Beaches 2.0, what the room categories are and what travel advisors should know about selling the new village. For more information, visit www.beaches.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Manuela Fahringer, general manager of Zemi Miches Punta Cana All-Inclusive Resort, Curio Collection by Hilton, talks with Olivia Fleming of Insider Travel Report about the resort’s location in Miches, its nature-focused setting on a calm bay, Dominican and Taino cultural elements, plus 500 rooms and oceanfront bungalows. Fahringer also discusses the resort’s dining, spa, kids and teens activities, weddings, speakeasy and selling points for travel advisors. For more information, visit www.hilton.com/en/hotels/pujmiqq-zemi-miches-all-inclusive-resort and www.pleasantholidays.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam Stewart, executive chairman of Sandals Resorts International, talks with Sherman Dejon of Insider Travel Report at the new Treasure Beach Village at Beaches Turks and Caicos about the resort’s $150 million expansion as the first Beaches 2.0 product and the company’s plan to expand Beaches across the Caribbean. Stewart also discusses the village’s accommodations, prime Grace Bay Beach location, family and multigenerational market, new dining concepts, travel advisor training and fam trips. For more information, visit www.beaches.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dani, creative director for Rock 'n' Coaster with the Muppets at Disney’s Hollywood Studios, talks with James Shillinglaw of Insider Travel Report, about the completely revised ride and just reopened attraction now featuring the Muppets instead of the famous rock band. We discover how the ride still retains its thrills and the rock music works too—and we know from our own experience at the launch of Disney Cool Kids’ Summer. For more information, visit www.disneyworld.com and www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Scott Wiseman, CEO of Nocturne Luxury Villas, talks with James Shillinglaw of Insider Travel Report about how his company is growing its villa collection focused on Mexico, the Caribbean and multiple regions in the U.S. He also talks about what Nocturne is doing for travel advisors, including a recent commission bonus on new reservations and an expanded staffing aimed at supporting growth and innovation. For more information, visit www.nocturneluxuryvillas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Morgan McDowell, senior software project manager for Walt Disney Imagineering, talks with James Shillinglaw of Insider Travel Report, about the renovated Star Wars Millennium Falcon: Smuggler's Run attraction which now has new animation and new functionality for the team members who crew the spaceship and more For more information, visit www.disneyworld.com and www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report does a little more thrill seeking while parasailing in the mountains overlooking Rio de Janeiro during luxury host agency Embark Beyond’s Embark Immersion meeting in Brazil. This one is a little different for us as we experience the fear—and ultimate Joy—of flight. But it illustrates the experience-driven agenda that is a big part of Embark’s meeting philosophy. For more information on Embark Beyond, visit www.embarkbeyond.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kimberly, producer for Buzz Lightyear Space Ranger Spin in the Magic Kingdom in Disney World, talks with James Shillinglaw about this upgraded attraction with brand new imagineering and story line. Reintroduced in advance of Disney’s One Cool Kids’ Summer, it’s an attraction that will engage young and old alike—but we still can’t get a good score when shooting that ray gun. For more information, visit www.disneyworld.com or www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angelina Covington, general manager of the Hilton Sandestin Beach Golf Resort & Spa, talks with James Shillinglaw of Insider Travel Report about the Florida property’s renovated rooms, new dining experiences and wide range of activities. Covington details how this Hilton resort is designed for all kinds of guests and can serve as a base for exploring the surrounding region., For more information, visit www.hiltonsandestinbeach.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Wyatt, executive producer at Walt Disney Imagineering overseeing the reimagination of Big Thunder Mountain Railroad in the Magic Kingdom at Walt Disney World talks with James Shillinglaw of Insider Travel Report about what’s changed and updated on this classic attraction. It’s all part of the summer launch of Disney World’s One Cool Kids’ Summer, with updated attractions, new and updated shows and new experiences. For more information, visit www.disneyworld.com or www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Donne, general manager of Mount Juliet Estate, talks with James Shillinglaw of Insider Travel Report about his classic five-star Irish estate hotel located in County Kilkenny. Located in the middle of 500 acres of gardens and parkland, this Georgian estate, part of Marriott’s Autograph Collection, now features completely renovated rooms and suites, revamped dining options and myriad activities to engage every luxury guest. For more information, visit www.mountjuliet.ie.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jodi Bainter, vice president-domestic leisure sales at Disney Experiences, talks with James Shillinglaw of Insider Travel Report about Disney's seasonal event running through Sept. 8, featuring new and updated rides and attractions and special offers for families. It's a whole new reason to explore all the theme parks at Disney World. For more information, visit www.disenytravelagents.com or www.disneyworld.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Wesley D'Silva, president of Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report about the evolution of the ultra-luxury cruise market, including Regent’s latest travel trade initiatives and upcoming product developments. D'Silva previews Regent’s upcoming 2028–2029 voyage collection and an update on Seven Seas Prestige, set to debut in December as the first ship in Regent’s new class and a key milestone for the brand. For more information, visit www.rssc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sherif Fathi, minister of tourism and antiquities for Egypt, talks with Mark Orwoll of Insider Travel Report about Egypt’s plans to grow U.S. tourism, increase hotel and air capacity, address traveler safety concerns and reach 30 million annual visitors by 2030. Fathi also discusses booking trends, airline incentives, the Grand Egyptian Museum and new itinerary options beyond Cairo. For more information, visit www.egypt.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Joerg Grossmann, hotel director for Emerald Kaia, talks with Alan Fine of Insider Travel Report about how the new Emerald Cruises yacht is designed for warm-weather sailings, small ports, marina access, local shopping and a more private-yacht feel. Grossmann also gives advisors a deck-by-deck tour covering the spa and marina, open galley, Night Market, observation lounge, open bridge, accommodations and more. For more information, visit www.emeraldcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jackie Friedman, president of Nexion Travel Group and president of the Family Bonds Foundation, talks with Alan Fine of Insider Travel Report about the foundation’s mission to provide grants to people in the travel industry, their families and their communities during financial hardship. Friedman also discusses the grant schedule and how travel advisors and suppliers can donate or nominate someone for help. For more information, visit www.familybondsfoundation.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Librado Palomares, executive chef for Emerald Cruises, talks with Alan Fine of Insider Travel Report aboard Emerald Kaia on its inaugural cruise between Greece and Turkey about the yacht's three main dining venues—La Cucina, Solea Bistro and the eight-seat Night Market chef’s table. Palomares also discusses rotating Asian, Filipino, Indian and Middle Eastern menus at the Night Market; destination-based ingredients; local shopping with guests; dietary requests; the open kitchen; and how guest feedback has shaped menus across the Emerald fleet. For more information, visit www.emeraldcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angela Hughes, luxury travel expert, CEO of Trips & Ships Luxury Travel and a columnist for Insider Travel Report, talks with Alan Fine of Insider Travel Report about how she rebuilt her luxury host agency’s platform using programs developed by Travel Leaders Network and Internova. Hughes says Trips & Ships is focused affiliating with independent contractors who want to grow in the premium and luxury travel space. For more information, visit www.luxuryhostagency.com and www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tom Goetter, vice president of hotel operations for Emerald Cruises, talks with Alan Fine of Insider Travel Report aboard the new Emerald Kaia about the yacht’s small-ship design, expanded outdoor spaces, open kitchens, larger spa, marina and 128-guest capacity. Goetter also discusses how crew from Scenic, Emerald’s ultra-luxury sister brand, applied to work aboard Emerald Kaia, contributing to the ship’s service levels as well as the line’s focus on warm-weather yachting and what he calls “luxury with Aussie easiness.” For more information, visit www.emeraldcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Damian O'Connor, vice president of river cruise for Trafalgar, talks with Alan Fine of Insider Travel Report aboard Trafalgar Verity in Amsterdam during the ship's inaugural cruise about its classic design, cabin categories, service style and differences from Uniworld, Trafalgar’s sister company. O'Connor also discusses Trafalgar Reverie, Trafalgar Harmony on the Seine in 2027, and two purpose-built river ships planned for 2028. For more information, visit www.trafalgar.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report talks with Jeff Oestreich, co-owner of Gold Rush Travel, and Kristy Mosolino, co-owner of Wishes Travel, about why they joined Ensemble, the boutique consortium, and what Ensemble products and services they use to better sell travel. In two individual interviews at this month’s Ensemble Horizon in Las Vegas, Oestreich and Mosolino, both award-winning advisors, tell us why they believe Ensemble is the right group with the right culture to help them build their business. For more information, visit www.ensembletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrés Martínez Reynoso, CEO of the Mexican Caribbean Tourism Board, talks with Alan Fine of Insider Travel Report about the region's growth, luxury travel, new archeological access, infrastructure improvements, cruise growth and multi-destination trips across the region. Martinez Reynoso also discusses events, food, entertainment, fam trips and training opportunities for travel advisors. For more information, visit www.mexicancaribbean.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Christina Ricci, president and founder of Esteemed Escapes; Debbie Sebastian, owner and manager of Thomas Travel Inc.; and Ruchi Harnal, founder of Harnal Travel talk with Alan Fine of Insider Travel Report about why they chose Travel Leaders Network and how the network supports their businesses. The advisors also discuss their roles as top Travel Leaders producers and members of the Luxury Leaders Alliance. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacki Marks, global head of trade brands at ALG Vacations (ALGV), talks with James Shillinglaw of Insider Travel Report about the evolution of Travel Advisor Appreciation Month, how ALGV is pairing strong consumer offers with advisor incentives to drive conversion, and the launch of the new Advisor Portal designed to help advisors make smarter business decisions and grow more efficiently. Marks also highlights ALGV’s continued investment in advisor support through tools, education and community initiatives. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Austin, president-North America for Explora Journeys, joins James Shillinglaw of Insider Travel Report to discuss how the brand is elevating ocean travel through refined design, thoughtful service, and an all-inclusive experience that feels like a true home at sea. Discover how each journey is shaped to inspire a deeper connection to the ocean. Learn more at explorajourneys.com/traveladvisors.
Melissa DaSilva, deputy CEO and chief sales officer for TTC Tour Brands, talks with Alan Fine of Insider Travel Report aboard Trafalgar Verity iabout Trafalgar’s move into river cruising, how it differs from sister brand Uniworld, and what travel advisors need to know about the product. DaSilva also discusses advisor discounts, Trafalgar’s e-learning requirement, new ships through 2028, plans to expand river cruising, Be My Guest and Make Travel Matter experiences, and other advisor resources. For more information, visit https://agents.ttc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katina Athanasiou, senior vice president of sales and services for the Americas at Celebrity Cruises, talks with Alan Fine of Insider Travel Report about Celebrity’s Royal Beach Club in Santorini, the $100 million renovation of Celebrity Solstice, and new public spaces and suites. Athanasiou also discusses Celebrity’s river cruise plans on the Danube and Rhine through 2028 and advisor resources through The Celebrity Commitment. For more information, visit www.thecelebritycommitment.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jackie Friedman, president of host agency Nexion Travel Group, talks with Alan Fine of Insider Travel Report about Nexion’s strategic planning, improved technology, AI, its Tern partnership and CRM integrations for travel advisors ahead of the CoNexion conference in September in Austin, Texas. Friedman, who spoke with us at this month's Travel Leaders Network EDGE conference, also discusses how Nexion layers its programs with Travel Leaders Network and parent Internova while coordinating marketing and partner efforts to avoid duplication for advisors. For more information, visit www.nexion.com or www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Shahla Lalani, senior vice president-marketing and events, talks with James Shillinglaw of Insider Travel Report about the consortium's new series of events, including Ensemble Horizon to education its advisors and build a group culture. Lalani also details Ensemble's marketing programs, including an award-winning magazine, Range, published for the clients of agency members, as well as turnkey solutions for direct mail and digital marketing, For more information, visit www.ensembletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
When developing a great luxury trip, it’s essential to turn to the experts—the specialized tour operators and destination management companies who can help you create the perfect trip for your clients. The companies represented on this panel are specialists in helping you choose the right destinations, accommodations, transportation and sightseeing to satisfy your high-end clients.
James Shillinglaw of Insider Travel Report moderates a panel that includes: Katheriona Dowling, managing director of Old Sod Travel Collection; Georgia Ridenhour, director of sales at Passages of Distinction; Maria Tuttocuore, sales consultant-North America for Going2Italy; and Bertrand Collignon, president and CEO of Decouvertes DMC France.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
What’s the right resort or hotel for your luxury client? How do you uncover the perfect fit that will give your client the perfect stay? This panel of top resort executives gives you their best advice on what to consider when booking a hotel or resort. Alan Fine of Insider Travel Report moderates a panel, including Tina Lee-Anderson, director, leisure sales, Atlantis Paradise Island; Kelsie Chong, global account director, luxury sales, Caesars Entertainment; Miriam Sanchez, leisure sales manager, Casa de Campo Resort & Villas; Jaimie Robinson, leisure sales manager, Princess Hotels and Resorts Jamaica; David Astudillo, leisure sales manager, Viceroy Hotels of Mexico; and Paulina Robbins, area director of business transient sales for JW Marriott in Austin.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Danny Finkel, senior vice president-partner relations for Ensemble, talks with James Shillinglaw of Insider Travel Report at this month’s Ensemble Horizons conference in Las Vegas about the consortium’s preferred partner strategy. Finkel says Ensemble, which added roughly 120 new preferred partners over the past year, is taking a disciplined approach to partnerships, introducing a new preferred partner-tiering framework to give members a better understanding of what partners can generate the most earning opportunities across the network. For more information, visit www.ensembletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Eva Damato, senior director of luxury lifestyle marketing for Travel Leaders Network, talks with Alan Fine of Insider Travel Report about the Luxury Leaders Alliance, which brings together the network’s top luxury travel advisors for networking, education, supplier partnerships and programming. D’Amato also discusses luxury travel trends in Europe, Africa and Asia; fam opportunities, supplier access and how advisors can learn more about the Luxury Leaders Alliance. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristina Boyce, senior vice president-operations and member relations for travel consortium Ensemble, talks with James Shillinglaw of Insider Travel Report at this month’s Ensemble Horizons conference about all the products and services Ensemble provides for its agency members. Boyce details everything from technology support with the comprehensive ADX booking system to training and more. For more information, visit www.ensembletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Countries, cities and regions are increasingly targeting the luxury travel market. How are they working with travel advisors and luxury suppliers to better define themselves as true luxury destinations? How are they marketing themselves as luxury destinations? In this panel, moderated by Alan Fine of Insider Travel Report, you’ll hear from Johanna Gonzalez, leisure sales manager for Discover Puerto Rico; Melanie Schinkel, Aussie specialist program manager-the Americas for Tourism Australia; and Mette Ejlskov Hansen, marketing manager-U.S. for VisitDenmark.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lindsay Pearlman, president of Travel Leaders Network, talks with Alan Fine of Insider Travel Report about his first 11 months as president, the network’s focus on evolution, support for multiple CRM systems, AI tools, field support segments and smaller territories. Pearlman also discusses lead generation and why the 2027 EDGE conference will be outside the U.S. for the first time. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tour operators, guided vacation companies and FIT specialists often have the perfect luxury tour or FIT program for your high-end clients. These companies offer a variety of programs and tours that can satisfy the luxury clients. This panel features top luxury operators that offer a variety of destinations around the world. Alan Fine of Insider Travel Report moderates this panel, including Kerry Miller, business development manager for North America, ANZCRO; Ryan Grissett, regional director of sales, Collette; and Jim Marini, senior vice president of strategic partnerships, Railbookers Group.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Kareka, vice president and managing director of trade brands for the new Evoke | Inspire, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic. Karaka tells us why Pleasant launched Evoke, a new brand focused on luxury travelers seeking immersive, personalized experiences. He also discusses shifting demand toward longer stays and experiential travel, the importance of concierge support and customization, and how the platform provides advisors with a single point of contact for 24/7 support. For more information, visit www.evokeinspire.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michael Johnson, president of Ensemble, talks with James Shillinglaw of Insider Travel Report at the Ensemble Horizons conference earlier this month at Resorts World Las Vegas. Johnson tells us how Ensemble has added more than 50 agencies, a number of preferred suppliers and new marketing programs, including an award-winning magazine for clients of Ensemble members. This Horizons conference, the fourth annual event since Ensemble was acquired and became a boutique consortium, was the most successful yet with roughly 1,000 attendees. For more information, visit www.ensembletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Luxury cruises come in many different forms today—on the rivers and on the oceans, on a river cruise, expedition cruise, ocean cruise or chartered yacht. What do each of these different types of cruises have that sets them apart? What kind innovative itineraries and destinations are they offering? What dining options do they need to have? What tours and excursions do they need to offer. This panel examines how luxury cruising now comes in all forms. James Shillinglaw of Insider Travel Report moderates a panel that includes: Rob Huffman, director of field sales for AmaWaterways; Stephanie Vrantsis, business development manager for Antarctica21; Amanda Jordan, director-national accounts for Cunard; and Kay Kitchens, business development manager for The Moorings Yacht Charters.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kimberly Daley, chief operating officer of Transcend Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s purpose-built river ships designed exclusively for group business booked by travel advisors. She discusses flexible accommodations that convert into suites, fully customizable onboard and shore experiences, B2B pricing and branding tools, and the company's growing fleet with its first ship launching this summer. For more information, visit www.transcendcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nancy Kim and Guy Rubin, managing partners of Imperial Tours, talk with James Shillinglaw of Insider Travel Report about how they added South Korea two years ago to their China tour operations. They also give us a luxury grand tour of South Korea, from Seoul to Busan to Gyeongju, the ancient capital of the Silla Kingdom. From food to music to history, Imperial Tours delivers a comprehensive experience of one of the most fascinating and trendiest destinations in the world today. For more information, visit www.imperialtours.net.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Barbara Muckermann, Group CEO of Kempinski Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s Embark Immersion conference in Rio de Janeiro about how she’s changing and marketing her venerable luxury hotel brand. As one of Europe’s oldest luxury hotel groups, Kempinski is adding new properties, including the new Augustine Hotel Prague. Muckermann also tells us why she joined host agency Embark Beyond’s annual meeting. For more information, visit www.kempinski.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anne Scully, a partner with Embark Beyond, talks with James Shillinglaw of Insider Travel Report about how she’s seen the development of this innovative luxury host agency. Scully, a highly regarded veteran travel advisor, who was interviewed at the Embark Immersion meeting in Rio de Janeiro, tells us how Embark has created a whole new host agency culture with advisors focused on serving high-end clients. For more information, visit www.embarkbeyond.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Julie Danzinger, managing partner of luxury host agency Embark Beyond, talks with James Shillinglaw of Insider Travel Report at last month’s Embark Immersion at the Fairmont Copacabana in Rio de Janeiro. Danzinger talks about Embark’s unique meeting style bringing together member travel advisors to learn how to serve their clients better and network with their peers and preferred suppliers. For more information, visit www.embarkbeyond.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Heidi Nanigian of Heidi’s Holidays talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about her nearly two decades working with Pleasant Holidays and how the company supports advisors across a wide range of client budgets and travel styles. She discusses how lower deposits, payment flexibility, bundled pricing and 24-hour support help her better serve her clients. For more information, visit www.pleasantadvisor.com or www.pleasantholidays.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Justin Heckman, head of sales and national accounts for Pleasant Holidays, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about the company’s updated advisor tools, booking platform and marketing resources. He also discusses growth in Hawaii, Europe, Asia and Australia-New Zealand and advisor-friendly policies including lower deposits and extended holds. For more information, visit www.pleasantholidays.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jack Ezon, founder and managing partner of Embark Beyond, a Virtuoso-affiliated host agency, talks with James Shillinglaw of Insider Travel Report at this month’s Embark Immersion conference in Rio de Janeiro. Ezon tell us why Embark selected Rio and why his host agency offers such an out-of-the-box experience for travel advisor members as they focus on developing their “clienteling” and sales skills. For more information, visit www.embarkbeyond.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Keri Cameron,a travel advisor with Embrace the Journey Travel, talks with Olivia Fleming of Insider Travel Report at the Pleasant Holidays Elite Experience in the Dominican Republic about how she uses the company to support a wide range of clients, from couples and groups to multi-generational families. Cameron discusses the value of supplier support, destination expertise, booking flexibility and why destinations including Alaska and the Caribbean continue to drive demand. For more information, visit www.pleasantadvisor.com or www.pleasantholidays.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lara Vancans, vice president-global sales for A&K Sanctuary, talks with James Shillinglaw of Insider Travel Report at last month’s Abercrombie & Kent 100 Club for top-selling advisors in Chicago about what’s new and what’s in the pipeline for this luxury boutique adventure operator now fully a unit A&K. Vancans tells us about the A&K Sanctuary’s new river cruise ships on the Nile in Egypt and on the Amazon in Peru. She also details the newest lodges in some of the most exotic and desirable regions of Africa, including Kitirua Plains Lodge in Kenya (debuting June 1) and the already open Baines' Lodge in Botswana's Okavango Delta and Gorilla Forest Lodge in Uganda's Bwindi National Park. For more information, visit www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Leslie Peden, senior vice president-sales and distribution for BermudAir, talks with James Shillinglaw of Insider Travel Report about how Bermuda’s national carrier has become the best way to get to the upscale island destination as it expands its U.S. gateways. Peden also tells us how travel advisors can work with BermudAir to book their clients, get commission and book holidays with BermudAir Holidays. For more information, www.bermudair.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matias Lira, senior vice president-trade sales for the Americas for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report about Crystal Cruises, now firmly aligned with AKTG. At last month’s AKTG 100 Club for top selling travel advisors, Lira reveals the lates for the new Crystal Grace, a new, slightly larger ship that will debut in 2028. He also talks about recent renovations to the cruise line’s current two ships, Crystal Symphony and Crystal Serenity, as well as a series of brand-new itineraries. For more information, visit www.crystalcruises.com or www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Beth Shearer, vice president-product for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at AKTG’s 100 Club in Chicago about the wide diversity of luxury travel products offered by her company. From a vast network of DMCs and safari lodges to exotic river and expedition cruises, AKTG creates a bespoke experiences around the world. Shearer details what on offer now and in the future. For more information, visit www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ivan Chavez, executive vice president of Grupo Vidanta, talks with James Shillinglaw of Insider Travel Report about his company’s newly launched luxury Mediterranean cruise ship named Elegant. VidantaWorld is better known for luxury resorts in Mexico for couples, families and singles, but how it’s making a major entry into the cruise space with a completely refurbished, nearly all-inclusive yacht with amazing itineraries including all the top ports in the Med. For more information, visit www.vidantaworld.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gerry Larson-Fedde, chief operating officer of Hurtigruten, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global about the company’s work toward zero-emission ships and reducing energy consumption through new and existing technologies. He discusses hybrid upgrades across the fleet, a carbon-neutral sailing using biodiesel, ongoing ship refurbishments and the line’s dual role serving both travelers and local communities along the Norwegian coast. For more information, visit www.hurtigruten.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephanie Brooks, vice president of product & operations at the Globus family of brands, talks with Alan Fine of Insider Travel Report about why America’s most iconic destinations continue to resonate with travelers, how guided touring simplifies complex U.S. itineraries for travel advisors, and where opportunity lies beyond the well-known highlights. From Alaska and the National Parks to lesser-known regions close to home, the discussion highlights how advisors can turn familiarity into fresh discoveries. For more information, visit https://agents.globusfamily.com/login.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Shawn Johnson, senior vice president-national accounts, trade loyalty and events, for Abercrombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at last months A&K 100 Club in Chicago, about the importance of the event, which gathers 100 top-selling advisors for AKTG. Johnson also details the breadth of product that AKTG now has for advisors to sell—from safaris and tours around the world to ocean and river cruises. For more information, visit www.abercrombiekent.com or www.crystalcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Elizabeth Gordon, co-founder and CEO of Extraordinary Journeys, talks with James Shillinglaw of Insider Travel Report about her boutique tour company delivering bespoke experiences in Africa, South America, Oceania, Middle East, Asia and Polar. Gordon, who was born in Kenya and speaks six languages, leads a team of 25 women focused on delivering truly personal and extraordinary experience to every single client. For more information, visit www.extraordinaryjourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Debra Fox, chief sales officer-trade for Abercombie & Kent Travel Group (AKTG), talks with James Shillinglaw of Insider Travel Report at last month’s Club 100 meeting with top-selling travel advisors. Fox describes the amazing array of destinations, tours and products now offered by AKTG across its four units—Abercrombie & Kent, Crystal, Cox & Kings and Ecoventura. If your luxury client can think it, AKTG can deliver the right experience in the right destination around the world. For more information, visit www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kimberly Daley, chief operating officer of Transcend Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s purpose-built river ships designed exclusively for group business booked by travel advisors. She discusses flexible accommodations that convert into suites, fully customizable onboard and shore experiences, B2B pricing and branding tools, and the company's growing fleet with its first ship launching this summer. For more information, visit www.transcendcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Han Yeo-ok, executive director for international Tourism content for Korean Tourism Organization, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Symposium in Seoul about why her country hosted the luxury travel network’s Symposium and signed an agreement with Virtuoso to promote luxury tourism with its members. Yeo-ok tells us why South Korea is emerging as a major tourism destination because of its history, culture, music, entertainment, accommodations and food, as well as its focus on beauty and wellness. For more information, visit https://knto.or.kr/eng/index.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jonathan Wilson, CEO of Aman at Sea, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the launch of Aman’s first yacht, Aman at Sea, and how it extends the brand’s focus on privacy, space and curated experiences to ocean travel. He also discusses Mediterranean itineraries visiting dozens of ports and UNESCO sites, onboard design, wellness and dining concepts, and how the product is positioned as a private yacht-style experience rather than a traditional cruise. For more information, visit www.amanatsea.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dr. Peter Cressy, retired U.S. Navy rear admiral, educator and historian, talks with Alan Fine of Insider Travel Report aboard Sea Cloud II about connecting Caribbean itineraries to the history of the American Revolution. He discusses the role of guest lecturers in enhancing the onboard experience, how storytelling brings destinations to life and why the line’s sailing ships offer a slower, more immersive way to travel. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gebhard Rainer, CEO of HX Expeditions, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the company’s evolution following its separation from Hurtigruten and its focus on expedition travel as an experience-driven product. He also discusses growth in younger travelers, science-based expeditions, new educational partnerships, immersive onboard experiences, and the importance of travel advisors in driving awareness and bookings. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Waggoner, founder and chairman of Victory Cruise Lines, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about enhancements to Victory I and Victory II, including mechanical upgrades and onboard refinements. He also discusses new and extended itineraries from the Great Lakes to the Eastern Seaboard and Bahamas, drive-to cruising options for U.S. travelers, and ongoing updates to culinary programming and onboard experiences. For more information, visit www.victorycruiselines.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Héctor de Castro, founder and chairman of Regenera Luxury, talks with James Shillinglaw of Insider Travel Report about his group, offering the world's first management and certification for regenerative luxury hotels and retreats. De Castro founded Regenera Luxury initially as a nonprofit initiative to support boutique hotels, retreats and regenerative destinations through mentorship, sponsored services and purpose-driven consulting. It is designed to elevate hotels that are not only sustainable but restorative and that create a net positive impact on culture, community and ecology. For more information, visit www.regeneraluxury.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Halboth, CEO Americas for Riverside Luxury Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about the addition of Riverside Mahler to the fleet 2028. Mahler is currently sailing under the Uniworld brand as the S.S. Elizabeth, but was part of the original Crystal River Cruises fleet that Riverside purchased in 2023. Halboth discusses how the expansion is expected to increase capacity on the Rhine, Moselle and Danube; provide more inventory for travel advisors; allow for ship swaps between sister vessels; and support the company’s continued growth. For more information, visit www.riverside-cruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Janet Bava, chief commercial officer for Windstar Cruises, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about positioning small-ship ocean cruising as an option for river cruise clients seeking similar intimate experiences. She also discusses Windstar's technology investments such as AI-driven pricing, fleet expansion with new ships, updated dining concepts, expanded itineraries in Tahiti, and tools for travel advisors such as a co-branded website and training resources. For more information, visit www.windstarcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Campbell, senior vice president-global events for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about the just completed Virtuoso Symposium in Seoul. In charge of organizing Virtuoso's events worldwide, Campbell tells us why Virtuoso selected Seoul, how the meeting was organized and what goes into the planning of such as event, including the entertainment and activities. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Join Insider Travel Report’s James Shillinglaw and Oceania Cruises' Chief Sales Officer Nathan Hickman, as they dive into the latest developments shaping the future of Oceania Cruises. Their conversation highlights the debut of the all‑new Sonata Class ships and growth of the fleet, representing a new era of luxury for guests, the vision behind the “Joy of Traveling Well” campaign, standout destination offerings and the introduction of the Oceania Club Ambassador Program. Learn more, visit www.oceaniacruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bryan Lewis, found and CEO of Tenon Tours, talks with James Shillinglaw of Insider Travel Report about his award-winning tour operator specializing in personalized itineraries to the top destinations in Europe. Wilmington, Mass.-based Tenon focuses on the United Kingdom, Ireland, Italy, Iceland, France, Switzerland, Spain and Portugal, with more destinations on the way. For more information, visit www.tenontours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report at the Virtuoso Symposium in Seoul about how his luxury travel network has restructured to meet the demands of the market, why Virtuoso selected Seoul for its Symposium this year, and what the future holds for luxury travel. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dondra Ritzenthaler, CEO of Azamara, talks with Alan Fine of Insider Travel Report at Seatrade Cruise Global in Miami about ther cruise line’s focus on destination immersion, small-ship cruising and enhancements driven by feedback from more than 1,000 travel advisors and loyalty guests. She discusses the $80 million Azamara Forward refurbishment program across four ships, new onboard and pre-cruise offerings, suite additions and advisor engagement initiatives. For more information, visit www.azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Fredericks, president and general manager of the Americas division of Century Cruises, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about strong growth in North America driven by travel advisors, with revenue performance reaching well over 300 percent of what was expected following fam trips to China. Fredericks discusses Century's expansion into Europe on the Danube, Rhine and Moselle, and plans for new ships in Europe and Egypt. He also reveals how the company combines Asian service standards, new ship technology, immersive experiences and advisor policies, including 25 percent commission. For more information, visit www.centurycruise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Phil Cappelli, CEO of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about his innovative host agency and how he intends to lead it in the years to come. Cappelli, who has been CEO since December, tells us how Avoya will support its advisors with technology, a new focus on luxury travel, and a new commission plan for the agency’s Live Leads lead generation program. For more information, visit www.joinavoya.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carly Biggart, vice president of sales and marketing for Hurtigruten Americas, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about record first-quarter sales growth, including a more than 50 percent increase through travel advisor channels. She discusses new itineraries such as the Inner Fjords Explorer, Arctic Line and Arctic Circle Explorer, and outlines advisor incentives, including discounted sailings, reduced solo supplements and resources available through the cruise line's advisor portal. For more information, visit www.hurtigruten.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Beth Bodensteiner, president of Holland America Line, talks with Alan Fine of Insider Travel Report at Seatrade in Miami about the company’s Evolution program, a refurbishment of six ships representing its largest investment in guest experience in 153 years. She explains the decision to focus on enhancing the existing fleet rather than building new ships, and details new features such as the Grand Dutch Cafe and solo veranda staterooms. For more information, visit www.hollandamerica.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Beth Butzlaff, Virtuoso general manager for the U.S., and Bill Smith, Sea Cloud brand ambassador, talk with Alan Fine of Insider Travel Report about how Sea Cloud Cruises is positioned through authenticity and legacy, as well as how it differs from traditional luxury cruise products. They also discuss small-ship sailing features including guest access to climb the masts, itinerary flexibility and the importance of travel advisors in telling the brand story. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Erik Kreft, general manager of the new Dune House Hotel & Spa in Atlantic Beach, Fla., talks with James Shillinglaw of insider Travel Report, about his resort, which is inspired by the work of late Jacksonville architect William Morgan, with a design that blends vintage surf influences with a modern, understated approach to luxury. Kreft, who was named national GM of the year by AHLA in 2025, reveals the public spaces, dining options and more of this luxury boutique oceanfront property. For more information, visit www.dunehousehotelandspa.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kevin Smith, chief sales officer of Sea Cloud Cruises, talks with Alan Fine of Insider Travel Report while touring Sea Cloud II about Mediterranean itineraries, differences among the line’s three ships and its all-inclusive product for North American travelers. He also discusses advisor rates, fam trips, group policies, onboard credit for preferred partners, training programs and how Sea Cloud positions itself as a small-ship luxury brand focused on immersive destinations. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
When you think of destination weddings and honeymoons, the first thing that might not come to mind is how a tour operator can help you plan the perfect experience. In this interview, we talk to one tour operator who can help you and your clients create the top romantic experiences in the destinations it services. Alan Fine of Insider Travel Report interviews Kiran Nambiar, senior vice president of sales for ANZCRO.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
You may consider yourself to be an expert in planning honeymoons and destination weddings, but there are always professional resources you can turn to at top hotels when you need help. This panel features two top resorts that can inspire, create and develop your destination wedding or honeymoon plan for your clients. Moderated by Alan Fine, this panel features Maurella Ras, sales executive for Embassy Suites by Hilton Aruba Resort, and Daniela D’Amato, sales manager for Grotto Bay Beach Resort and Spa.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top destinations around the world can help you plan and execute the perfect destination wedding or honeymoon experience for your clients. Discover the resources these destinations can provide to help you create the ultimate destination wedding or honeymoon. Moderated by Alan Fine of Insider Travel Report, this panel includes Robyn Basso, senior director-travel industry partnerships for the Hawaiian Islands; Shana C. Whyte, director of sales for the U.S.V.I Department of Tourism; and Antonia Urlic executive director of Impresia Croatia, representing the Croatian National Tourist Office.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of several all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Moderated by James Shillinglaw of Insider Travel Report, this panel includes Maria Cabera, product and operations coordinator for Bahia Principe Hotels & Resorts; Simona Gigli, romance manager for Barceló Maya Grand Resort; and Nitzy Rios, business development manager for Marival Resorts.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of all-inclusive resorts who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Moderated by James Shillinglaw of Insider Travel Report, this panel includes Melina Guerrero, weddings regional manager for Ocean Signature Resorts and Viviana Salgado Ferreyra, head of sales and marketing for romance for Weddings by Melia.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alex Sharp, CEO of Signature Travel Network, and Bill Smith, Sea Cloud brand ambassador, talk with Alan Fine of Insider Travel Report about positioning Sea Cloud Cruises within the luxury segment and how it differentiates through legacy, authenticity and small-ship sailing experiences. They also discuss ship size, onboard experience and unique sailing features including guest access to climb the masts, along with advisor training opportunities. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Quentin Desurmont, president of Traveller Made, talks about Serandipians & Takuminas, the two luxury travel designer communities thriving under the Traveller Made umbrella, which are getting ready to meet this May at Essence of Panama. He details the importance of the Essence shows, the network’s series of luxury travel flagship events in Phuket, Panama and Sardinia. To express your interest in attending Essence of Panama, May 18-22, 2026, visit www.essenceofluxury.com/Panama/index.aspx.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Margot Kong, owner of Journeys Unparalleled, talks with James Shillinglaw of Insider Travel Report at Travel Experts’ Summit 5 last month onboard AmaWaterways’ AmaMora. She details how she achieved success with support from her host agency, Travel Experts, and consortium, Virtuoso. After working for China specialist Imperial Tours, Kong began focusing on luxury family travel all around the world and is always eager to explore different cultures, histories and geographies. For more information, visit www.journeysunparalleled.com or www.travel-experts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ashley and Carter Carey, a mother-daughter agency team with Ashley Carter Travel, talk with James Shillinglaw of Insider Travel Report at Travel Experts’ Summit 5 on an AmaWaterways cruise on the Danube. They detail how they got in the travel business, why they became members of Travel Experts, and how they plan to grow their business even more using their host agency’s resources and Virtuoso affiliation. For more information, visit www.ashleycareytravel.com or www.travel-xperts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michele Palma, executive vice president of sales for Uniworld Boutique River Cruises, gives James Shillinglaw of Insider Travel Report an update on her luxury river cruise line at last month’s ASTA River Cruise Expo in Amsterdam. Palma talks about her line’s newest ships, and innovative itineraries, as well as how travel advisors should be selling Uniworld today. For more information, visit www.uniworld.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Kazlauskas, president of Norwegian Cruise Line (NCL), talks with James Shillinglaw of Insider Travel Report about his brand-new Norwegian Luna, the opportunity he sees in taking over as brand leader, and what prepared him for this new role overseeing a major cruise line. Kazlauskas also details what he likes about the ship, the brand overall and what he hopes to achieve. For more information, visit www.ncl.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrea Kruse, CEO and co-founder of VIVA Cruises, talks with James Shillinglaw of Insider Travel Report at last month's ASTA River Cruise Expo in Amsterdam about her relatively young but growing river cruise brand. Launched in late 2018, VIVA Cruises will have 10 ships carrying no more than 190 guests each, sailing throughout Europe by mid-2026. Headquartered in Düsseldorf, the cruise line is owned by Scylla AG, a major builder of river ships. And now it's firmly targeting the U.S. river cruise market for growth. For more information, visit www.viva-cruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Steve Spivak, vice president-global sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo in Amsterdam about the growth of his upscale river cruise fleet. With two news ships in France and more to come, Tauck has become a major force in luxury river cruising, in tandem with its growth as a major bespoke tour operator. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mika White, co-founder of Tourism Exchange Japan, talks with James Shillinglaw of insider Travel Report about Japan Travel Trade Portal, a new B2B platform that is launching to help travel advisors to make reservations in hard-to-book regional Japan accommodations and experiences. These are in lesser-known regions of the country in off-the-beaten-track destinations that can open the “real” Japan for American travelers. For more information, visit https://japantraveltradeportal.jp/?lang=en.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Violet Manners, CEO and founder of HeritageXplore, talks with James Shillinglaw of Insider Travel Report about her boutique company that offers tours and stays at some of Britain’s family-owned castles and great houses. And Lady Manners, also known as Viscountess Garnock, should know all about that—she grew up and got married in a castle owned by her parents, the Duke and Duchess of Rutland. For more information, visit https://www.heritagexplore.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marcus Leskovar, president-North America for Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo in Amsterdam about his 40-plus-year-old luxury river cruise line, which for many was again the “find “of the Expo. Leskovar details the new ships, innovative itineraries and family ownership that make Amadeus one of great river cruise lines of Europe. For more information, visit www.amadeus-rivercruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Halboth, CEO-Americas for Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about how her upscale river cruise company continues to innovate, develop new itineraries and provide a real luxury experience for guests. Halboth details plans for her three-ship fleet and tells us what the future holds for Riverside. For more information, visit www.riverside-cruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Travel Experts’ Heather McIntyre, director of technology and finance, and Claire Canady, director of operations, talk with James Shillinglaw of Insider Travel Report at this month’s Summit on the Danube about how the other members of the host agency’s team support more than 700 travel advisors around the country. McIntrye and Canady break down how Travel Experts helps its members succeed in selling even more luxury travel. For more information, visit www.travel-xperts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Travel Experts’ Susan Farrell, president and owner, Sharon Fake, executive director, talk with James Shillinglaw of Insider Travel Report about what their host agency does to stay so successful in the luxury travel market. Speaking during Travel Experts’ Summit onboard three AmaWaterways river ships on the Danube, Farrell and Fake talk about the long history of their host agency, its affiliation with Virtuoso, its monthly fee structure and the training and support their staff offers affiliated advisors. For more information, visit www.travel-xperts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Riviera Travel’s Matt Luscombe, group CEO, and Stuart Milan. president-North America, talk with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about how their U.K.-based tour operator and river cruise line has made significant strides in its effort to attract more U.S. customers for its European river cruises. Luscombe and Milan cite their new ships, unique itineraries, pricing, focus on the solo market, travel advisor programs and premium positioning as key reasons why more U.S. travelers are choosing Riviera. For more information, visit www.rivieratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox. All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robert-Jan Woltering, managing director of De L'Europe hotel, takes James Shillinglaw of Insider Travel Report on a tour of his historic Amsterdam luxury property owned by the Heineken family. For Dutch-native Woltering, it’s a return home to manage a hotel he long wanted to oversee. His 100-plus key hotel is now literally two properties in one, with a historic offering classic rooms and a modern wing with designer suites. The hotel also has three dining options, including a two-star Michelin restaurant, three bars and a large spa. For more information, visit www.deleurope.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ken Muskat, president of Scenic Group U.S.A. and LATAM, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about how Scenic is expanding its river cruise offerings for both its brands, Scenic Cruises & Tours and Emerald Waterways, in Europe and Southeast Asia. And yes, he also reveals the latest in Scenic Group’s luxury yacht sailings for both the Scenic and Emerald brands. For more information, visit www.scenicusa.com or www.emeraldcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about what her river cruise line offers guests today. Hoffee details the rivers and the destinations Avalon features with some of the most innovative and comfortable ships in Europe. For more information, visit www.avalonwaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chaz Dunwoody, director of sales at Regal Wings, talks with James Shillinglaw of Insider Travel Report about his company, which specializes om premium economy, business, and first-class airfare. Regal Wings offers net fares, commissionable published fares, and white-glove concierge service as a B2B premium travel booking service. For more information, visit www.regalwings.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francisco Betancourt, founder & CEO of Vive France, talks with James Shillinglaw of Insider Travel Report about his relatively new destination management company based in Paris. A former hotelier, Betancourt now describes himself as a French experience provider, handling hotel bookings, transfers, events, groups and tailormade experiences for clients. For more information, email francisco@vive-travel.com or visit www.vive-travel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alex Pinelo, chief sales officer for AmaWaterways, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo on the newly christened AmaSofia. Pinelo reveals the river cruise company’s big plans for new ships, new itineraries and new destinations. He also details how AmaWaterways will continue to sell through travel advisors. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melissa Backus, vice president of supplier engagement at ALG Vacations, talks with James Shillinglaw of Insider Travel Report about rising demand for culturally immersive, experiential travel, the growth of Indo-Pacific and emerging European destinations, and how ALGV equips advisors with tools, training, and support to confidently sell new markets. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Leila Krešić-Jurić, director of North America for the Croatian National Tourist Office, talks with Alan Fine of Insider Travel Report at Internova’s Focus on Destinations event about how film tourism is driving significant visitor demand and tourism spending, alongside new nonstop United Airlines service from Newark to Split and Dubrovnik. She also discusses Croatia’s strategy to attract higher-value travelers, expand itineraries beyond Dubrovnik and Split, and provide advisors with training programs to support customized travel experiences. For more information, visit www.croatia.hr and www.Internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katina Athanasiou, senior vice president-sales & service for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo about Celebrity River Cruises, the premium ocean line’s new river cruise brand. Celebrity was the title sponsor of this year’s expo and used the event to showcase its plans to build 20 river ships designed to sail the Rhine and Danube. With innovative design, carrying 172 guests, and multiple restaurants , these new ships promise to be some of those most revolutionary on the rivers of Europe when the first on makes its debut in late 2027. For more information, visit www.celebritycruises.com/river.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Peter Vlitas, executive vice president of partner relations at Internova Travel Group, talks with Alan Fine of Insider Travel Report at Internova’s recent Focus on Destinations event in Manhattan about current airline performance, rising airfare trends and how global conflicts, fuel costs and capacity constraints are impacting travel. He also discusses how airlines are working more closely with travel advisors, the growing role of NDC and how AI will support advisors in booking and servicing clients. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephen McGillivray, chief partner marketing officer at Internova Travel Group, talks with Alan Fine of Insider Travel Report at Internova’s Focus on Destinations event in Manhattan about how the company uses advisor-submitted customer data and advanced segmentation to deliver targeted marketing for suppliers. McGillivray explains how Internova markets directly to consumers on behalf of travel advisors, drives higher ROI through data-driven campaigns and outlines key tools including lead generation, social media automation and upcoming AI-powered solutions. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about her luxury wholesaler’s new agreement with Preferred Hotels & Resorts to dramatically expand luxury hotel offerings in North America, Europe, Asia and Africa. Classic also has added Kempinski Hotels & Resorts to its portfolio and continues to feature dedicated sales to hotels in the Hilton chain and more. Krueger also describes how Classic is celebrating major anniversaries selling Europe, Tahiti, Costa Rica and more. For more information, visit www.classicvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this exclusive interview, Bob Salmon, vice president of sales for Victory Cruise Lines, outlines how the enhanced Agent Resource Center, MyVictory Pro agent certification program, and brand-new TA Booking Portal are making it easier than ever for travel advisors to market, book and manage Victory voyages. For more information, visit agents.victorycruiselines.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carmen Roig, vice president of sales and trade marketing at Princess Cruises, speaks with Alan Fine of Insider Travel Report about the launch of the Sphere Class ships, Princess’ eight‑ship Alaska deployment, and how expanded Caribbean offerings and onboard innovations are helping advisors personalize vacations and close more sales. For more information, visit www.PrincessPartners.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about the fifth ASTA River Cruise Expo, held in Amsterdam last week. Kerby talks about what went into making the expo a success, with 1,600 advisors and suppliers,16 river ships, general sessions and advisor training sessions. For more information about the ASTA River Cruise Expo 2027 or to register, visit https://site.pheedloop.com/event/rce2027/home. For more information about ASTA and other ASTA events, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Virginia March, owner of March Travel Group of Dream Vacations, talks with Alan Fine of Insider Travel Report about receiving the Opal Award recognizing outstanding female travel advisors during Women’s History Month. She also discusses her transition from a 25-year career as a public library director into the travel industry, building a Dream Vacations franchise with her husband and mentoring advisors while supporting military families in Jacksonville, N.C. For more information, visit www.dreamvacationsfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michelle Buttigieg, Malta Tourism Authority representative for North America, talks with Alan Fine of Insider Travel Report about Delta Air Line’s new seasonal nonstop service from New York JFK to Malta starting June 7 and what that means for travel advisors and tour operators. She also discusses Malta’s growing appeal as archaeologists continue pushing the island’s history back beyond 8,000 years, meaning visitors can keep discovering even more Malta. For more information, visit www.visitmalta.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Amanda Frasier, president-standards and ratings for Forbes Travel Guide, talks with James Shillinglaw about what we missed at last month’s Forbes Summit in Monte Carlo. The Summit proved to be a combination think tank and star-rating awards celebration for top luxury suppliers, including hotels, resorts, cruise lines, spas and more. Frasier also details how Forbes decides on who gets how many stars and much more. For more information, visit www.forbestravelguide.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chuck Palmer, manager-Americas for Dream Yacht Worldwide, talks with James Shillinglaw of Insider Travel Report about his charter company offering yachts around the world where you can book your clients on their own private vacation and get commission. Palmer talks about the kinds of boats Dream Yacht offers in some of the poshest marinas in exotic islands and harbors. For more information, www.dreamyachtcharter.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ron Fenska, vice president and head of North America for RateHawk, talks with James Shillinglaw of Insider Travel Report about his B2B travel booking platform designed for travel advisors and tour operators. An online booking tool that aggregates hotel, flight, transfer, and car rental inventory from hundreds of suppliers worldwide, RateHawk can give travel professionals access to a wide range of travel products all in one place. And now the company is targeting growth in North America. For more information, visit www.ratehawk.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Natalya Leahy, CEO of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about her first year on the job, which resulted in record financial results, new products and itineraries, and the renewal of the company’s partnership with National Geographic. Leahy details where Lindblad, which is celebrating its 60th anniversary in business, will explore next and why expedition cruising and adventure tours have become so popular. For more information, visit www.expeditions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Eileen Ross, an InteleTravel ambassador advisor, talks with Alan Fine of Insider Travel Report at Quest, the InteleTravel national conference at the Hard Rock Resort in Punta Cana, about how she discovered the host agency and built her travel business over the past decade. She also discusses helping develop InteleTravel’s ambassador program, which trains and mentors new advisors, along with the company’s broader education programs and new opportunities from acquisitions including Major Travel, MGME and Tickitto. For more information, visit www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jamie Tarr, owner of Jamie’s Vacation Experience and an InteleTravel ambassador advisor, talks with Alan Fine of Insider Travel Report at Quest, InteleTravel's national conference at the Hard Rock Resort in Punta Cana, about how she discovered the host agency during the pandemic and built up her travel business over the past five years. She also discusses InteleTravel’s training and advisor support and new opportunities from acquisitions including Major Travel, MGME and Tickitto. For more information, visit www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dana Lattouf, founder and CEO of Tickitto, talks with Alan Fine of Insider Travel Report the InteleTravel national conference in Punta Cana, about how her InteleTravel-owned global ticketing infrastructure platform connects travel advisors to more than 90,000 concerts, sports and entertainment events worldwide. She also discusses how Tickitto integrates event inventory directly into travel booking systems and how travel advisors can add event tickets to client itineraries through white-label tools and API connections. For more information, visit www.tickitto.com or www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tara Minson, president of InteleTravel, talks with Alan Fine of Insider Travel Report about the host agency's $1.5 billion in global travel sales, its 140,000 advisors worldwide, and how commission payouts and long-term career growth define its business model. She also discusses global expansion into the U.K., Ireland, the U.A.E. and Germany; acquisitions including Major Travel, MGME and Tickitto; and technology investments to support advisor success. For more information, visit www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kim Andreello, vice president of corporate development and strategy for InteleTravel and president of BusinessTravel.com, talks with Alan Fine of Insider Travel Report at the host agency’s conference in the Dominican Republic about Inteletravel’s new corporate travel platform enabling independent travel advisors to book and manage business travel year round. Andreello also explains revenue potential, platform tools, referral opportunities, and how BusinessTravel.com integrates with InteleTravel’s broader portfolio, which includes Tickitto, MGME and Major Travel. For more information, visit www.inteletravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gary Sadler, executive vice president of sales and industry relations for Unique Vacations, sales representative for Sandals and Beaches, shares how guests can head to Jamaica with confidence as Sandals and Beaches resorts are open and being renovated. He notes strong demand for the highly anticipated opening of Treasure Beach Village at Beaches Turks & Caicos on March 1, 2026, and a $1 billion Beaches 2.0 expansion designed for today’s multi-generational traveler. Sadler also highlights the growing value of travel advisors, with Sandals paying industry-leading commissions, a new TAPortal and support from dedicated business development managers. For more information, visit www.taportal.sandals.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report gives you a complete tour of Salterra Resort & Spa, a member of the Luxury Collection, which opened a year ago in South Caicos. He showcases the public rooms, the accommodations, the dining, the pools, the beach, and the activities that guests can experience at this 100-key resort. For more information, visit www.salterra.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anna Nash, president-global for Explora Journeys, and Chris Austin, president-North America, talk with James Shillinglaw of Insider Travel Report at the launch of their new ad campaign that seeks to redefine the very notion what a luxury hotel experience can be on the oceans. Nash and Austin reveal the extension of Explora Journey’s “ocean state of mind” theme in a cinematic global campaign designed to challenge traditional cruise conventions. For more information, visit www.explorajourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Joe Plant, director of adventures, and Anna Zuke, director of conservation and experiences at the year-old Salterra Resort & Spa on South Caicos in the Turks & Caicos, talk with James Shillinglaw of Insider Travel Report about the experiences they offer guests, from families to couples to singles. From boat trips around the island to go exploring, diving and fishing to pickle ball, ocean kayaking and more, guests can find adventure and more at Salterra. For more information, visit www.salterra.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Frank Chantoiseau, general manager of Rock House, talks with James Shillinglaw of Insider Travel Report about his luxury resort on Providenciales in the Turks & Caicos. Part of Grace Bay Resorts, Rock House offers a series of villas and apartments, a high-end restaurant, and an infinity pool with perched on the highest on the island. There’s access to an intimate beach and pier, as well as all the activities that have made Turks & Caicos such an exclusive resort destination. For more information, visit https://rockhouse.gracebayresorts.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How can you get your clients to keep track of their luggage to their expedition cruise or adventure tour destinations so they don’t lose it? Blue Ribbon Bags offers a way keep track of bags and equipment to these destinations. Plus, you can get a commission for arranging such services. James Shillinglaw of Insider Travel Report talks with Jordan Levine, business development manager for Blue Ribbon Bags. For more information, visit www.blueribbonbags.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Duncan Greenfield-Turk, owner of Global Travel Moments, talks with James Shillinglaw about how he achieved success as part of Global Travel Collection by focusing on the LGBTQ+ market to multiple destinations. U.K.-based Greenfield-Turk sells multiple destinations to and has been named to the Travel + Leisure A-List and Condé Nast Traveler Top Travel Specialists—and he’s done that less than 10 years after he become a travel advisor. For more information, visit www.globaltravelmoments.com or www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marc Murphy, director of sales at Marival Resorts, talks with James Shillinglaw of Insider Travel Report about how a top resort group can deliver an adventure travel experience with specialized tours and activities for guests based in one of its resorts Marival, which caters to couples, singles and families. For more information or to see the Mexican resorts Marival has to offer in Riviera Nayarit and Punta de Mita, visit www.marivalresorts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paul Barry, CEO of Avanti Destinations, talks with James Shillinglaw of Insider Travel Report about how his FIT specialist tour operator remains focused on selling only through travel advisors. Barry also details the programs Avanti has for advisors, including destination training and education, including a new Europe reference guide. Avanti sell customized FIT packages and group travel to Europe, Asia, Central America, South America, North Africa and the Middle East, and the South Pacific, with more to come. For more information or to access travel advisor bookings, visit https://book.avantidestinations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chiara Giorgi, director of Seatrade Cruise Global, talks with James Shillinglaw of Insider Travel Report about her massive cruise show and conference taking place April 13-16 in Miami Beach. What once was an event just for cruise executives, ports of call and cruise industry suppliers (think ship engines and ship builders) has now become a place to learn all about cruising, from big ship to expedition to luxury and more, as well as getting a chance to hear from the four top cruise CEOs in the business. And there’s even a special trade day just for you. For more information, visit www.seatradecruisevents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top polar expedition cruise executives tell you what differentiates their cruise products and how to sell them to your clients. They detail the polar products, the non-polar sailings, the target clients, and the trends in adventure and expedition travel. A panel moderated by James Shillinglaw of Insider Travel Report includes Kris Enderson, vice president-sales for Aurora Expeditions; Steve Smotrys, senior vice president-sales for HX Expeditions; Toto Vermue, sales account manager for Oceanwide Expeditions; and Kelly Predmesky, director of national accounts for Swan Hellenic.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Doni Belau, founder of Girl’s Guide to the World, talks with James Shillinglaw of Insider Travel Report about her women-only boutique tour provider. Belau details the destinations, the small groups and the experiences that make Girl’s Guide stand out in the growing market for women-only tours. For more information, visit www.girlsguidetotheworld.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top adventure travel operators keep coming up with new ways to explore exotic destinations. This panel examines the products in the market today and how you can sell them to an increasingly diverse customer base. James Shillinglaw of Insider Travel Report moderates a panel that includes Rino Falvo, business development manager for Exodus Adventure Travels; Laura Hernandez, head of partnerships-U.S.A. for Intrepid Travel; and Kaitlyn Duggan, director of business development for TourRadar.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robert Castro, vice president of marketing for Scenic Group, talks with James Shillinglaw of Insider Travel Report about his company’s new Scenic & Emerald Rewards Global Loyalty Program, which gives guests the ability to use points to experience any river, ocean or expedition cruise in the Scenic Group Portfolio. Castro details how this will benefit guests and how travel advisors can sell even more Scenic and Emerald cruises because of the program. For more information, visit www.scenicemeraldrewards.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top destination executives tell you about the adventure travel opportunities in their countries that you can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what these places have to offer adventure travelers. Alan Fine of Insider Travel Report moderates a panel that includes: Cristina Fernandes, leisure sales manager for Discover Puerto Rico; Mahima Tripathi, founder of Salient; Melanie Schinkel, Aussie Specialist Trainer-Western U.S.A. for Tourism Australia; Tarja Koivisto, country manager U.S.A., for Visit Finland.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacqueline Dobson, president of the Vacation Group, talks with James Shillinglaw of Insider Travel Report in a post-Internova PLUS meeting interview to find out just what this rebranded business-to-consumer leisure division of Internova Travel Group is and what it hopes to be in the future. Vacation Group unites several travel brands serving leisure consumers directly, including Cruise Specialists, CruCon Cruise Outlet and Travel Leaders Vacation Center. Dobson also oversees Internova's specialty products businesses, Roadtrips and Bonotel Exclusive Travel. She also answers the question: Whatever became of Vacation.com? For more information, visit www.internova.com or www.vacation.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
There’s a new kind of cruise emerging known as the exploration cruise, where guests visit remote islands, out of the way countries, off-the-beaten path destinations. This panel examines the non-polar cruises available in the market today and how to sell them. Moderated by Alan Fine of Insider Travel Report, this panel includes Tanally Gonzalez, reservations manager at Australis, and Tiffanie Kilgast, regional sales director at Hurtigruten.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top adventure travel operators keep coming up with new ways to explore exotic destinations. This panel examines the products in the market today and how you can sell them to an increasingly diverse customer base. Moderated by Alan Fine of Insider Travel Report, this panel includes Margot Windenburg, senior sales manager-North America for ATT Kings; Ryan Grissett, regional director-sales for Collette; and Tamara Mallon, director of sales for Frontiers North Adventures.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jerome Luciani, general manager of Hilton Aruba Caribbean Resort & Casino, talks with James Shillinglaw of Insider Travel Report about how his property is adding The Westerly, a new boutique hotel within a hotel. Luciani also details how Hilton Aruba has been completely refurbished to make it the perfect resort on the best beach in Aruba. For more information, visit www.hiltonaruba.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Niurka Garcia Linton, director of sales for Riu Hotels & Resorts in Jamaica, talks with Alan Fine of Insider Travel Report about the company’s seven properties in Montego Bay, Negril and Ocho Rios, including adults-only and family resorts. She also discusses how Riu reopened all seven hotels quickly after Hurricane Melissa, extended complimentary stays to stranded guests before reopening, and demonstrated strong leadership and staff resilience during recovery. For more information, visit www.ALGVacations.com and www.algvacations.com/OneLoveJamaica.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alison Metcalf, executive vice president -North America, Australia & New Zealand tor Tourism Ireland, talks with James Shillinglaw of Insider Travel Report about Ireland’s marketing plans for tourism in 2026. Metcalf details the latest tourism numbers to the country, the new marketing campaign and theme “Visit the island that goes beyond,” the importance of the U.S. market, and how Ireland hopes to grow tourism revenues from more than $7 billion in 2025 to more than $11.8 billion euros in 2031. For more information, visit www.ireland.com or www.tourismireland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Maud Bailly, CEO of Sofitel, MGallery and Emblems, talks with James Shillinglaw of Insider Travel Report at the newly renovated Sofitel New York about her complete restoration the Sofitel hotel brand. Bailly highlights the new color schemes, décor, staff uniforms, standards and more that will be duplicated across Sofitel’s more than 120 hotels around the world, with many more to come. Sofitel-parent Accor also held a party to celebrate the brand transformation last week at the Sofitel New York. For more information, visit www.sofitel.com, www.all.com or www.accor.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Syreeta Grose, owner of Grose Travel Services Meetings & Events; McKenzie Kellogg, marketing and IC manager at 417 Travel; and Jessica Church, owner of Sands & Skylines Travel Co., talk with Alan Fine of Insider Travel Report about their participation in ALG Vacations’ voluntourism event in Jamaica, supporting local schools, charities and community organizations following the hurricane. They also discuss resort site inspections across multiple properties, high occupancy levels, strong service and why they can confidently book Jamaica as the destination continues its recovery. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Henry Gilroy, executive vice president-strategic development for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s Internova PLUS conference at Gleneagles in Scotland about the strategy behind Internova’s move to increase luxury sales across the board. Gilroy says Internova has integrated the luxury hotel and cruise programs for advisors in all its units and is making major investments to bring the business together. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Aziz Ahmed, owner of Nu Ethiopia Tour And Travel and a wildlife photographer, talks with Michaela Guzy of Insider Travel Report about immersive travel across Ethiopia, including the Omo Valley’s tribal cultures, wildlife encounters and dramatic landscapes. He also discusses seasonality, lodge and camping accommodations, and how travel advisors can build multi-week itineraries that reflect Ethiopia’s cultural and natural diversity. For more information, email nuethiopia.travel@gmail.com or visit nuethiopia.travel on Instagram.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Conor O'Leary, managing director of The Gleneagles Hotel, talks with James Shillinglaw of Insider Travel Report, at the Internova PLUS luxury travel conference that was hosted at his hotel earlier this last month. O’Leary reintroduces us to his magnificent resort, which offers varied accommodations, a full slate of restaurants and bars, a grand spa and pool, and slew of activities, from multiple golf courses and tennis to horseback riding, falconry and off-road driving, which keep any guest well occupied. For more information, visit www.gleneagles.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Eva D'Amato, senior director-leisure sales for Travel Leaders Network (TLN), talks with James Shillinglaw of Insider Travel Report at the Internova PLUS luxury travel conference at Gleneagles in Scotland about how her group of advisors contributes to Internova’s luxury sales strategy. D’Amato details the training, resources and programs TLN has developed for its luxury advisors who are part of its Luxury Leaders Alliance. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ragan Stone, senior vice president of In The Know Experiences (ITKE), talks with James Shillinglaw of Insider Travel Report at the Internova PLUS luxury travel conference at Gleneagles in Scotland. Stone oversees ITKE, which is also part of Global Travel Collection, a collection of luxury travel agencies owned by Internova Travel Group. ITKE offers one-of-a-kind experiences and specialized services as the “biggest little black book that you never knew existed” for high-end clients. For more information, visit www.intheknowexperiences.com, www.globaltravelcollection.com, or www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Thomas Harlander, managing director of the Rosewood Amsterdam, talks with James Shillinglaw of Insider Travel Report at the Internova PLUS luxury travel conference in Gleneagles in Scotland about his virtually brand-new luxury hotel. Housed in the city’s former Palace of Justice, the 134-room Rosewood Amsterdam has a long history as a government building, located amidst the city’s canals. Now if offers a major art collection, top restaurants and a spa. For more information, visit www.rosewoodamsterdam.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Brooks, senior vice president of advisor success for Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report at last week's Internova PLUS conference at Gleneagles in Scotland. Brooks explains his role to help GTC advisors optimize all the resources that GTC and parent Internova Travel Group provide to sell more luxury travel at a high level. And since Internova and GTC advisors currently average $3.9 million a year in sales, Brooks has a major role in helping the network overall be successful. For more information, visit www.globaltravelcollection.com and www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacki Marks, global head of trade brands for ALG Vacations, talks with Alan Fine of Insider Travel Report about the company’s largest voluntourism event ever in Jamaica, bringing together travel advisors, suppliers and media partners to support local communities following the Hurricane Melissa. Marks also discusses giveback initiatives across schools, charities and families, how community recovery is lagging behind hotel reopenings, and why advisors can sell Jamaica with confidence. For more information, visit www.algvacations.com and www.algvacations.com/OneLoveJamaica.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Haisley Smith, senior vice president-partner relations for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last week’s Internova PLUS at Gleneagles Hotel in Scotland about how she’s working to expand preferred partners for Internova’s luxury advisors. Smith is focused on adding in-country, tour, villa and other specialty partners. She’s also working on a comprehensive online director of all partners across all verticals. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Leon Meyer, general manager of Cape Grace Hotel, talks with Michela Guzy of Insider Travel Report about the hotel’s reopening, its redesign under Fairmont, and what has changed at the iconic waterfront property in Cape Town’s V&A Waterfront. He also discusses dining, design elements and the hotel’s walkable location near major attractions. For more information, visit www.capegrace.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dennis Grunden, vice president-hotel programs for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last week’s Internova PLUS conference at the Gleneagles Hotels in Scotland about Internova’s hotel collections. Grunden details how Internova’s three curated hotel programs—SELECT Hotels & Resorts (luxury), CURATED Hotels & Resorts (lifestyle) and the Worldwide Hotel Program (value-driven)—help affiliated luxury travel advisors find the perfect place to stay for their high-end clients. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Albert Herrera, executive vice president-partner relations for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last week’s Internova PLUS conference at Gleneagles Hotel in Scotland about the programs and services Internova has created and is building for Internova advisors who sell luxury travel. That includes Internova PLUS itself, now in its fourth year, as well as major new collections of luxury hotels, cruises, tour operators and In-Country partners. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jillian Blackbeard, founder of Africa’s Eden, talks with Michaela Guzy of Insider Travel Report about the private-sector tourism organization representing eight African countries and how it works with travel advisors to promote and sell multi-destination travel across the region. Blackbeard also discusses Africa’s Eden’s Global Travel Show, educational tools for the trade, and how travel advisors can engage with destinations for travel ranging from backpackers to high-end luxury. For more information, visit https://africaseden.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
J.D. O'Hara, CEO of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report about last week’s Internova PLUS gathering of top luxury advisors and preferred partners at Gleneagles Hotel in Scotland. O’Hara reveals why this has become his favorite event of the year, serving to unify all the group’s luxury travel sellers from Global Travel Collection, Travel Leaders Network, Nexion, Altour and other Internova groups. The fourth Internova PLUS in the last four years, this meeting also was the first held internationally. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Fahd Hamidaddin, CEO of the Saudi Tourism Authority, talks with Michaela Guzy of OTPYM about the country’s rapid emergence as a global tourism destination, how it opened to international leisure travel in 2019, and why tourism is being positioned as a driver of the economy. He also discusses record visitor growth, major aviation and airport expansion, large-scale destination projects, and Saudi Arabia’s focus on safety and sustainability. For more information, visit www.visitsaudi.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report during Skift’s conference about global travel megatrends, separating fact from fiction on the economy, U.S. inbound travel, luxury demand and traveler loyalty. Borko also discusses artificial intelligence, why curation and trust matter more than ever, and what these trends mean for travel advisors and the future of trip planning. For more information, visit www.skift.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Catherine Powell, CEO of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about her luxury river cruise line’s recently launched campaign, “Journeys That Move You,” as well as the new brand refresh with new colors and design. Powell also talks about the eight new river ships that will give AmaWaterways a fleet of 40 by 2030. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristian Anderson, executive vice president-global sales for Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report at the Explorer’s Club in New York City about his cruise line’s revolutionary new high-tech sailing ship, Atlas Adventurer, coming in late 2028. Anderson details how to sell Atlas Ocean today and in the future, where it will sail and what travel advisors can offer their clients. For more information, visit www.atlasoceanvoyages.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Rodriquez, president and CEO of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report at the Explorer’s Club in New York City about his luxury expedition cruise line’s new high-tech sailing yacht, the 400-guest Atlas Adventurer, which will make its debut in late 2028 with cruises in Asia and Africa. Rodriguez reveals Atlas Ocean’s plans for a new class of ship and new itineraries around the world. For more information, visit www.atlasoceanvoyages.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mike Mumford, general manager of Brand g Vacations, talks with James Shillinglaw of insider Travel Report about his company’s line of vacation products designed for LGBTQ+ travelers. Mumford tells us why Brand g has quickly become the go-to operator for high-net-worth LGBTQ+ travelers on chartered river and ocean cruises and exotic tours of Europe, Asia, the Middle East Africa, South America. For more information, visit www.brandgvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Faye Papaioannou, senior marketing & PR manager, for Santo Collection, talks with James Shillinglaw of Insider Travel Report about her company’s group of luxury hotels and private villas on the idyllic island of Santorini in Greece. Papaioannou details the accommodations, dining and spa services suitable for couples, solos and families. For more information, visit www.santocollection.gr.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Edmund Bartlett, Jamaica’s minister of tourism, talks with Alan Fine of Insider Travel Report about how his country used Hurricane Melissa as an opportunity to rebuild a stronger and more resilient tourism sector, accelerating recovery across airports, attractions and infrastructure. He explains Jamaica’s destination assurance guarantee, which signals that when the island is declared open, operations and visitor services are in place, allowing travel advisors to sell Jamaica with confidence. For more information, visit www.visitjamaica.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Peter Slosse, head of Visit Ypres and his trade marketing representative talk with James Shillinglaw of Insider Travel Report on our tour of Flanders to the In Flanders Field museum and the World War I battlefields just outside of the town, where 500,000 soldiers were lost during the conflict. It's a fascinating and moving visit to a place that was so crucial in history and where so many lost their lives capped off by the Last Post nightly memorial service. For more information, visit www.visitieper.be/en, www.inflandersfields.be or www.visitflanders.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anne Vanneste, co-owner of De Halve Maan (Half Moon), Bruges' oldest continuous brewery, talks with James Shillinglaw about her family-owned company, which offers a wonderful tour, restaurant and beer store showcasing Flanders’ top beverage. Vanneste also tells us about the only beer pipeline in the world stretching from downtown Bruges to the bottling plant just outside town. For more information, visit www.halvemaan.be/en.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Janet Bava, chief commercial officer for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report in PortMiami just before the christening of Star Seeker, her line’s newest small ship. Bava details how you should sell this new vessel, which is starting in the Caribbean before heading through the Panama Canal and up to Alaska and then on to Japan over the next year. For more information, visit www.windstarcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Prelog, president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report on the day the brand’s new Star Seeker was christened in Miami. Prelog describes the 224-guest ship, the first newbuild for his line, giving it a fleet of seven ships with an eighth on the way. Sun Seeker is beginning with cruises to the Caribbean and will sail through the Panama Canal before heading up to Alaska and then Japan. For more information, visit www.windstarcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tom Pieters, our private guide from Visit Flanders, takes James Shillinglaw of Insider Travel Report on a tour of the medieval town of Bruges, with its classic Belfry Tower overlooking the main square, its canals, picturesque buildings, churches and cloistered hidden garden. Pieters also takes to the town’s De Halve Maan (Half Moon) brewery, which we’ll feature in a separate Insider Video later this week. For more information, www.visitflanders.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lindsey Pearlman, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report about how the group and its advisors did last year and the outlook for this year. Pearlman, who was named president last June, also details the programs and services that Travel Leaders advisors can use to develop profitable businesses at a time when it’s great to be an advisor. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marco Frank, trade and partnerships manager-North America for Visit Flanders, talks with James Shillinglaw of Insider Travel Report, about our brief tour of Flanders, which has a completely different culture, history and cuisine from the rest of Belgium. In Part II of the interview, we explore Ypres and Ghent. For more information, visit www.visitflanders.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marco Frank, trade and partnerships manager-North America for Visit Flanders, talks with James Shillinglaw of Insider Travel Report, about our all too brief tour of Flanders, which has a completely different culture, history and cuisine from the rest of Belgium. In this Part 1 segment, we explore Brussel and Bruges. In Part 2, we’ll tour Ypres and Ghent. For more information, visit www.visitflanders.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Taylor Ahlsmith Ruecking, the brand-new president of The Travel Institute, talks with James Shillinglaw of Insider Travel Report about his plans for the non-profit group, which educates travel advisors about the travel profession and supports all their training needs. Ruecking, the son of long-time Travel Institute supporter, the late Scott Ahlsmith, also comes to the job with 11 years of experience at the educational group. For more information, visit www.thetravelinstitute.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Laurent Grima, director of operations at Cour de Loges, A Radisson Collection Hotel in Lyon talks with James Shillinglaw of Insider Travel Report about this wonderful hideaway in the medieval old town combining Renaissance charm with a five-star property. The hotel is surrounded by great restaurants and attractions, but it also has its own soon-to-be Michelin Star restaurant helmed by Chef Anthony Bonnet. For more information, visit https://courdesloges.com/en or www.radissoncollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicola Butler, founder of Noteworthy, talks with James Shillinglaw of Insider Travel Report about her luxury destination management company offering tour programs in London, England, Scotland, Ireland, Paris and Normandy. Butler also tells us how Noteworthy will celebrate 40 years of providing unique experiences to its upscale clientele and travel advisor partners. For more information, visit www.noteworthy.co.uk.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dondra Ritzenthaler, CEO of Azamara Cruises, talks with James Shillinglaw of Insider Travel Report about her cruise line’s plans to renovate all three of its ships, starting with Azamara Quest this year. Quest will even get a new deck that will feature 12 big suites, a new Atlas Bar and revamped restaurants and lounges. It’s all part of a major rebirth for the destination-immersion focused Azamara. For more information, visit www.azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Greg Habeeb, chief development officer for WorldHotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his growing group of independent luxury hotels and hotel brands. WorldHotels is on a hot streak, as we’ve been reporting recently, and it’s adding properties around the globe to suit your clients’ needs. For more information, visit www.worldhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Spyros Kouris, CEO of Numo Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his collection of upscale beach resorts in Greece. From the Numo Ierapetra Beach Resort in Crete to the Numo Mykonos Boutique Resort, From the The Royal Senses Resort & Spa and The Royal Blue Resort & Spa in Crete to the Troulis Apart Hotel, Numo offers a wide range of luxury accommodations, And in 2026 it will open the Conrad Corfu. For more information, visit https://numohotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jalsa Urubshurow, founder and CEO of Nomadic Expeditions and Three Camels Lodge, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his thoroughly original company offering tours of Mongolia, India, Nepal and Tibet, as well as Three Camel Lodge in Mongolia. Born in the U.S. to Mongolian parents, Urubshurow offers a fascinating account Mongolian politics and culture and how to experience it with his luxury tour operator. For more information, visit www.nomadicexpeditions.com and www.threecamellodge.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bridgette Bienvenu, director of sales and marketing for the Tampa Edition, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her luxury property in the heart of Tampa, which opened in the fall of 2022. Beinvenu makes a case that the hotel is the most luxurious in the city, with designer rooms, top restaurants and hip lounges befitting the Edition brand. For more information, visit www.editionhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stuart Campbell, a luxury hotel and resort developer representing Eagle Creek Hospitality talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the still-to-open Viceroy Resort Sun Valley in Ketchum, Idaho. Campbell details the plans for a property, including rooms, dining, access to the slopes and much more, which is on track to open in June 2026. For more information visit www.viceroyhotelsandresorts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lisa O’Conner, group director of sales & marketing for Carlisle Bay Antigua, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her resort, an old sugar plantation that opened in 2004. O’Connor details updates to the accommodations, dining, guest programs and more of this quintessential Antigua luxury property. For more information, visit www.carlisle-bay.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robin Stangroom, CEO of The Set Collection, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about how his group of luxury hotels has grown from three properties in 2021 to 12 hotels in the U.K., Netherland, Mexico, Greece, Israel, Philippines, Jamaica, Thailand and China. Indeed, it’s a whole new Set for the upscale collection of unique hotels and resorts. For more information, visit www.thesetcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Join Dominique Meyer, resident manager of JOIA Aruba by Iberostar, for an exclusive sponsored Insider Access tour of this breathtaking property located right on Eagle Beach. JOIA Aruba by Iberostar offers an all-suite escape where contemporary island design, ocean views, and personalized butler service create effortless relaxation, all guided by its Wave of Change commitment to sustainability. Guests enjoy exceptional dining across three restaurants and five bars—including a rooftop venue—featuring responsibly sourced seafood, premium drinks, and thoughtful touches like reef-safe practices. Rejuvenate at the serene spa with ocean-view cabanas and island-inspired treatments, knowing each stay supports a more sustainable future for Aruba and beyond. For more information, visit www.Iberostaragents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Claudio Meli, general manager of The Place Firenze, part of The Hospitality Experience, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his very upscale boutique hotel in Florence and more. Belli, selected as the hotelier of the year at last year’s Virtuoso Travel Week, also reveals what it takes to be the consummate general manager and what it takes to get in the Hospitality Experience collection. For more information, visit www.theplacefirenze.com or www.thehospitalityexperience.it.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francois Delahaye, chief operating officer for Dorchester Collection, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show, about his famed group of luxury hotels in the U.K., France, Italy, the U.S. and Dubai. Known as the consummate hotelier, Delahaye tells us what’s new at Dorchester Collection and the company’s plans for the future. For more information, visit www.dorchestercollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jeanette Ho, global head of brand and commercial for Banyan Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about her famed Bayan Tree Asian resort and spa brand, which just reached resorts around the world, including its first property in Singapore. Ho details Banyan’s growth and its plans for hospitality in the future. For more information, visit www.banyantree.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gregor Wateler, general manager of Jing An Shangri-La Shanghai, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his tenure overseeing the brand’s flagship property. A veteran Shangri-La general manager, Wateler previously managed the Pudong Shangri-La and other properties in the brand, which is well-known as one of the most luxurious hotel companies in Asia and the rest of the world. For more information, visit www.shangri-la.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vangelis Daktylides, one of four Greek brothers who owner Myconian Collection, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his collection of 14 boutique properties on the island of Mykonos. Daktylides details how his resort company has grown on the island and the authentic experiences it delivers. For more information, visit www.myconiancollection.gr.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kalia Konstantinidou, co-founder and group executive officer of Empiria Group, talks with James Shillinglaw of Insider Travel Report about her collection of boutique luxury resorts in Greece on the islands of Santorini, Paros and Peloponnese. Konstantinidou describes these properties and how her company works to create the best Greek experience for your clients. For more information, visit www.empiriagroup.gr.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Wolfgang Greiner, senior vice president for Althoff Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his company’s newest property, The Florentin, located in Frankfurt, Germany. The former Villa Kennedy, The Florentin offers guests an urban retreat in the middle of the bustling city of Frankfurt. For more information, visit www.althoffhotels.com or https://taj-hessischer-hof.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Albert Mayr, general manager of the upcoming Taj Hessischer Hof Frankfurt, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about his brand-new Taj property in the heart of Frankfurt. The Taj Hessischer Hof, set to open in February as the first Taj property in mainland Europe, transforms the historic Hessischer Hof hotel near the Messe (trade fair) into a luxury destination featuring Indian heritage, the Bombay Brasserie and the iconic Jimmy's Bar. For more information, visit https://taj-hessischer-hof.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrea Grisdale, founder and CEO of IC Bellagio, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about what’s hot, what’s new and what’s luxury in Italy for 2022. Grisdale talks about what regions of Italy are growing increasingly popular, where to find off-the-beaten path destinations, and what experiences IC Bellagio can provide to your high-end clients. For more information, visit www.icbellagio.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Tobin, founder of DreamEscape U.K., talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his bespoke destination management company offering designed trips to England, Scotland, Wales and Ireland. Using a team of experienced travel design planners, dedicated guides and expert curators, DreamEscape can handle every aspect of a client’s journey from concept to completion, as well as private access to attractions, sights and activities usually off-limits to the public. For more information, visit https://dreamescape.co.uk.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ler Medina, general manager of UNICO Riviera Maya, and Ash Tembe, vice president of sales and marketing for North America at AIC Hotel Group, talk with Olivia Fleming of Insider Travel Report about the adults-only all-inclusive resort, its emphasis on local culture, art and gastronomy, and what distinguishes UNICO in the luxury all-inclusive market. For more information, visit www.unicohotelrivieramaya.com and www.allinagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Milena Milic, sales and marketing director for Casa del Mar, talks with Jennifer Lutz of Insider Travel Report about her boutique hotel’s casa-style approach in Montenegro, its focus on local gastronomy, and how it serves as a base for exploring the Bay of Kotor. She also discusses working with local partners and supporting artists and community programs. For more information, visit https://casadelmare.me.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francine Carter, representative of the Jamaica Tourist Board, talks with Jennifer Lutz of Insider Travel Report about Jamaica’s recovery two months after a Category five hurricane, including which resort regions and attractions are open, cruise and air access, and the pace of rebuilding across the island. She also discusses reliable sources for real-time updates and the role of tourism in supporting communities and workers. For more information, visit www.visitjamaica.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kyle Mais, managing director of the Jamaica Inn, talks with Jennifer Lutz of Insider Travel Report about the property’s recovery in Ocho Rios two months after Hurricane Melissa, its location on Jamaica’s north coast, and why the inn was able to reopen quickly. He also discusses nearby attractions that have opened, including Dunn’s River Falls, nature and cultural experiences, and community tourism initiatives. For more information, visit www.jamaicainn.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Danesha Clarke, director of sales and marketing for Ocean Eden Bay and Ocean Coral Spring, talks with Jennifer Lutz of Insider Travel Report about Jamaica after Melissa, the Category 5 hurricane, including the state of power, water and connectivity at the resorts and what travelers can expect today. Clarke also discusses giveback efforts, support for employees and communities, family and adults-only resort options, and what attractions are accessible today. For more information, visit www.oceanhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How different types of accommodations cater to the family market today with even more features. Alan Fine of Insider Travel Report talks with Jhenelle Clarke, leisure sales coordinator for Princess Hotels & Resorts in Jamaica about how an all-inclusive can fulfill the needs of your family clients.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How different types of accommodations cater to the family market today with even more features. Alan Fine of Insider Travel Report talks with Tina Lee-Anderson, director-leisure sales for Atlantis Bahamas, about how a large, full-service luxury resort can meet the needs of your family clients.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrés Cope, general manager of S Hotels Jamaica, talks with Jennifer Lutz of Insider Travel Report about visiting Jamaica today, the island’s recovery after Hurricane Melissa, and how S Hotels has supported relief efforts while welcoming guests back to Montego Bay. Cope also discusses meaningful travel, ways visitors can give to local communities, and what makes the Jamaican-owned S Hotels special. For more information, visit www.shotelsjamaica.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How can you work with destination management companies (DMCs) and destination specialists to customize the perfect family vacation? This interview examines how one of these companies, ANZCRO, a DMC for Australia and New Zealand, organizes a trip that includes hotels and resorts, transfers, sightseeing and activities suitable for family travel. James Shillinglaw, editor in chief of Insider Travel Report, interviews Nick Guthrey, CEO of ANZCRO.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Hartley, CEO of Global Hotel Alliance (GHA), talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about his group’s dramatic expansion in revenues and independent properties and hotel chains around the world. Hartley details how travel advisors can work with GHA to find the perfect hotel for their clients. For more information, visit www.globalhotelalliance.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Walker, senior vice president and chief commercial officer for Leading Hotels of the World (LHW), talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about how travel advisors remain one of LHW’s most strategic partners, representing 40 percent of global revenue and driving double-digit growth. LHW also is deepening its investment in the travel trade through expanded resources, targeted tools, and personalized support, and rewarding advisor loyalty. For more information, visit www.lhw.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Can an expedition cruise to a remote destination be the perfect family vacation? We talk to an expedition cruise specialist about how they organize a family vacation, including what ages they cater to, what accommodations they offer, what dining options they have and what experiences they provide that make an expedition cruise a truly unifying experience for families. James Shillinglaw, editor in chief of Insider Travel Report, interviews Nazli Rodriguez, marketing and sales manager for Australis.
How top destinations cater to the family travel market with suggested tours, itineraries, hotels, activities and more. This panel examines in depth what these destinations offer for family travel and how travel advisors can sell them. Alan Fine of Insider Travel Report moderates a panel that includes: Fernanda Rosas, account director, Baja California for the U.S. and Canada Tourism; Francisco Blanch, director-leisure sales for Discover Puerto Rico; and Melanie Schinkel, Aussie Specialist program manager-the Americas for Tourism Australia.
Lindsey Ueberroth, president and CEO of Preferred Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about the many new properties that have joined Preferred over the last year. Ueberroth also details how travel advisors can profit from booking Preferred hotels as well as its grown “green” hotels group, Beyond Green. For more information, visit www.preferredhotels.com and www.beyondgreen.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Diorio, vice president and managing director for Celestyal, talks with James Shillinglaw about his destination-focused cruise line, which is basing two ships in the Gulf of Arabia right now, offering immersive sailings of Abu Dhabi, Dubai, Oatar, Oman, Bahrain and more. Diorio also details the relaunch of Celestyal’s training program, now called Celestyal Stars, and other programs to help travel advisor sell more Celestyal. For more information, visit www.celestyalcompass.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
What can stimulate more togetherness than experiencing a tour program to a top destination and visiting historic sites, great scenery and great destinations as a family. This panel examines how top tour operators cater to the family market with special programs and activities. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, the panel includes Kathy Writer, president of Celtic Tours; Simon Jones, business development director-Central Region & Africa for Ultimate Jet Vacations; Shauna Sullivan Reilly, director of sales & trade marketing for Tauck; and Cory McGillivray, vice president, of sales operations and channel marketing for the Globus family of brands.
Shawn Tubman, senior vice president of sales, Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about the future for the ultra-luxury cruise line as gets ready for the first of a whole new class of ships next year when Seven Seas Prestige makes its eagerly awaited debut. Tubman also details all the programs Regent has for travel advisors to help them sell even more of its cruises. For more information, visit www.rssc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How can you work with destination management companies (DMCs) and destination specialists to customize the perfect family vacation? This panel examines what these companies provide and how they can organize a family trip. James Shillinglaw of Insider Travel Report moderates a panel that includes: Mina Agnos, president or Travelive; Émilie de Vigan, senior experience designer for Decouvertes DMC France; and Jane Behrend, president of Emerging Destinations.
Nikheel Advani, chief operating officer and co-founder of Grace Bay Resorts, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury show about his collection of spacious, luxury resorts in Turks and Caicos. Advani gives us an update on his flagship property, Grace Bay Club located on the famed Grace Bay Beach, and tells us about his newest resort, South Bank. For more information, visit www.gracebayresorts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anna Nash, president of Explora Journeys and Chris Austin, president-North America, talk with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes, about their luxury lifestyle brand at sea. Nash and Austin reveal the latest plans for their growing fleet of designer ships, as well as new itineraries, new features and amenities, and new programs and support for travel advisors to help them better sell this unique luxury experience. For more information, visit www.explorajourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nikola Piric, representative of Forza Group, talks with Jennifer Lutz of Insider Travel Report about luxury hotels, restaurants and experiences along Montenegro’s coast, including Porto Montenegro, boat tours, and a cable car linking the seaside with mountain views. He also discusses locally sourced dining and how travelers can combine coastal, cultural and nightlife experiences in one trip. For more information, visit https://forzagroup.me and https://www.montenegro.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show, about how GTC is evolving from a collection of luxury travel agencies into a single force in luxury travel, backed by parent Internova Travel Group. Licea tells us what the future holds for GTC and its group of luxury travel advisors and why GTC and Internova had such a big presence at this year’s ILTM Cannes. For more information, visit www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Svetlana Cukic, a tour guide in Kotor, Montenegro, talks with Jennifer Lutz of Insider Travel Report about visiting Kotor’s old town near the border with Croatia, including local food, churches, museums, boat trips and hiking. Cukic also discusses how long to stay, seasonal travel, local history and how to care for Kotor’s cats. For more information, visit www.meetmontenegro.com and www.montenegro.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jonathan Wilson, president and CEO of Aman at Sea, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes this month, about Aman’s newest resort, which this time will be at sea. Luxury yacht Amangati is scheduled to launch and begin sailing as early as spring 2027, with voyages in the Mediterranean, offering a 47-suite floating sanctuary that reflects Aman's signature style. For more information, visit www.amanatsea.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrew Barnard, CEO of SunSwept Resorts, talks with James Shillinglaw of Insider Travel Report about his now growing collection of wellness resorts, which include BodyHoliday and Stolentime in St. Lucia. And now the company, with some of the first dedicated wellness resorts in the world, is about to start growing well beyond St. Lucia. For more information, visit www.sunsweptresorts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gayle Wilkinson, general manager of The Printing House in Nashville, talks with Olivia Fleming of Insider Travel Report about the hotel’s location near Broadway and its design inspired by Nashville’s printing history. She also details the property’s service-focused team and amenities including lounges, terraces, pet-friendly access, and a writer’s room tied to Music City culture. For more information, visit https://printinghousenashville.com and www.hilton.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sara Maestrelli, creative director of Collezione Em, gives James Shillinglaw of Insider Travel Report an update on her family-owned collection of boutique hotels at this month’s ILTM Cannes luxury travel show. Collezione Em now has two hotels in Florence (Minerva and Brunelleschi), one in Venice (Violino d’Oro), and two in Forte del Marmi (Villa Roma Imperiale and the newest Pensione America) on the coast of Tuscany. For more information, visit www.collezioneem.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Sariego, chief operating officer for LionGrove, operator of Wyndham Grand Rio Mar Rainforest Beach & Golf Resort in Puerto Rico, talks with James Shillinglaw of Insider Travel Report about his company’s newly reimagined resort. After a $60 million redesign, the resort has emerged three new pools, 400 refurbished rooms, vibrant dining venues, plus a soon-to-open casino and sports betting lounge anchored by The Vault—a speakeasy-style cabaret. For more information, visit www.riomarreimagined.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephen Cotter, managing director of CIE Tours, and Rosanne Zusman, chief commercial officer for the company, talk with Alan Fine of Insider Travel Report about customer-driven product development, new light-active walking and hiking tours in Ireland. They also discuss CIE's expansion in Italy and Spain, the company’s all-inclusive value and small-group approach. For more information, visit www.cietours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Tombaugh, CEO of Tauck, which is celebrating 100 years in business, talks with Alan Fine of Insider Travel Report about the company’s new Roam by Tauck brand, its expansion in river cruising, and programs designed for the 40- to 50-year-old traveler. She also discusses small-group growth, new ships coming through 2027, advisor-focused initiatives such as Cruise Control, and Tauck’s plans for its second century. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jeff Roy, the new chair of the U.S. Tour Operators Association (USTOA) and chief revenue officer for Collette, talks with Alan Fine of Insider Travel Report about member priorities, the role of advocacy and the cautious optimism reflected in this year’s industry outlook. Roy discusses survey findings on sales performance and late bookings, the growth of small-group and high-end travel, rising demand for Africa and Southeast Asia, and how AI, accessibility and sustainability will shape the future. For more information, visit www.ustoa.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Steve Perillo, president and owner of Perillo Tours, and Devin Perillo Buonanno, director of product and air operations, talk with Alan Fine of Insider Travel Report at the USTOA Annual Conference in Washington, D.C., about the company’s 80-year family legacy, with Buonanno representing the fourth generation. They detail the growth of Perillo’s FIT business and the expansion of its escorted tour portfolio beyond Italy into Greece, Portugal, Ireland and Hawaii, and more. For more information, email devin@perillotours.com or visit www.perillotours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Graham Carter, CEO of Unforgettable Travel Company and Cruise Croatia, talks with James Shillinglaw of Insider Travel Report about how his company taps its destination experts to design bespoke luxury travel to destinations around the world. No trip is the same, as Carter and his team deliver memorable and unique experiences to suit each client. Plus, he has a booming coastal cruise business with Cruise Croatia. For more information. For more information, visit www.unforgettabletravel.com or www.cruisecroatia.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report at the association’s annual conference at the Gaylord National Convention Center in Washington, D.C., about how U.S. government policies have strained international travel relations and why USTOA is stepping up its advocacy to counter the impact. Dale explains why the new Beyond Borders Tourism Coalition is critical for advocacy, outlines upcoming USTOA events, and reinforces why travel advisors remain essential. For more information, visit www.ustoa.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Debbie Fiorino, chief operating officer of World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the highlights of their 2025 national conference aboard Star Princess, including record attendance, surging demand and why this is the strongest booking period the company has seen all year. Fiorino discusses the mindset advisors need to thrive in 2026, the importance of planning fees and groups, and how new marketing tools, website upgrades, AI-supported email and a rebuilt booking engine will help advisors grow. For more information, visit www.dreamvacationsfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Leigh Barnes, president-the Americas for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about how the growing adventure tour operator is ramping up its efforts to get a much bigger foothold in North America. Intrepid’s strategies include a new partnership with REI, new Short Breaks trips and additional sales and marketing executives. For more information, visit www.intrepidtravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Drew Daly, senior vice president and general manager for Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about highlights from the groups' 2025 national conference aboard Star Princess, including the “Thrive in ’25” theme, the power of storytelling and the mindset travel advisors need to grow their business. Daly discusses why advisors should charge planning fees, explains how groups and new marketing and martech tools drive business, reflects on his CLIA Hall of Fame recognition and the future of the advisor community. For more information, visit www.dreamvacationsfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jeff Rednour, general manager for the Equinox Hotel, talks with James Shillinglaw of Insider Travel Report about his luxury property, the only hotel in the Equinox fitness empire so far (more to come). Rednour talks about the property’s trendy location in Manhattan’s Hudson Yards, its innovative sleep programs, its high-end restaurant, and yes, one of the biggest fitness clubs and spas in the city. For more information, visit www.equinox-hotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kaitlyn Birkinshaw, vice president of marketing for Railbookers, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about why travel advisors should book rail first instead of treating it as an add-on. As demand grows and rail enters a river-cruise-style boom. Birkinshaw outlines how Railbookers’ consumer marketing drives customers to advisors, new Stars and Stripes itineraries for the U.S. 250th anniversary, and a redesigned website with AI search and improved logistics. She also describes new advisor resources—including maps, social assets and a robust portal—that simplify selling and fuel conversions. For more information, visit www.railbookers.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ciaran Barry, business partnership executive for Tourism Ireland, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about how Ireland’s rail network connects major cities and offers an easy alternative to self-drive. Barry outlines how Tourism Ireland supports travel advisors with education and itineraries, highlights opportunities beyond Dublin, and points out rising demand, improved hotel stock and major upcoming events like St. Patrick’s Day, Halloween 2026 celebrations and the 2027 Ryder Cup. For more information, visit www.ireland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Philip Hendrich, senior manager for the Americas at Eurostar Group, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about Eurostar’s expanded network across London, Paris, Brussels, Amsterdam and Cologne. Hendrik explains how Railbookers helps travel advisors navigate immigration changes post-Brexit, simplify logistics, access Business Premier and VIP services, package pre- and post-cruise itineraries, and earn stronger commissions. For more information, visit www.railbookers.com and www.eurostar.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jim Marini, senior vice president of strategic partnerships for Railbookers, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit about why rail is reaching the same breakthrough moment river cruising experienced before its boom. Marini cites rising demand, expanding luxury options and global coverage across 185 countries. He also outlines how Railbookers supports travel advisors with preferred consortium partnerships, training, instant quoting, customizable FIT itineraries, small deposits, no deviation fees and strong commissions, especially for pre- and post-cruise extensions. For more information, visit www.railbookers.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paolo Mancuso, director of sales and marketing for Palazzo Fiuggi, talks with James Shillinglaw of Insider Travel Report about this unique resort destination an hour outside of Rome that features spa treatments, a medical spa, hiking the Italian countryside and healthy but delicious meals. In just four years, Palazzo Fiuggi has become the place to find your way back to wellness and fitness. For more information, visit www.palazzofiuggi.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chester Cooper, Deputy Prime Minister and Minister of Tourism for The Bahamas talks with James Shillinglaw of Insider Travel Report about how more flights, a growing resort inventory and more focus on growing tourism to the Out Islands is keeping travel on top as a major source of income for the destination. Cooper spoke to us at major roadshow event for travel advisors in New York last month. For more information, visit www.bahamas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jan Sorensen, vice president of food and beverage operations for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about the many dining options aboard Celebrity Xcel. These range from the main restaurants Cosmopolitan, Tuscan, Normandie and Cyprus to casual venues like Mosaic at The Bazaar, Bora, Spice Café and Raw on 5 to elegant eateries Le Grand Bistro, Le Petit Chef and Le Voyage by Daniel Boulud. There are so many choices, it’s almost overwhelming, with plenty of options over the course of a seven-day cruise. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lisa Lehr, vice president-entertainment for Celebrity Cruises, talks with James Shillinglaw of Insider Travel report about all the major production shows, club shows and music experiences aboard Celebrity Xcel. Located in some highly innovative and state-of-the art venues, these shows are not to be missed. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katina Athanasiou, senior vice president of sales and services-the Americas for Celebrity Cruises, talks with James Shillinglaw onboard the just christened Celebrity Xcel, the upper premium cruise line’s fifth and final ship in the Edge Class. Athanasiou tells you how to sell this remarkable ship focused on the lavish accommodations, the varied dining options and unique entertainment. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Captain Manolis Alevropoulos, senior vice president of marine operations for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about the hardware and software behind the new Celebrity Xcel, the fifth and last of the Edge class of ships launched by the upper premium cruise line. Alevropoulos details what went into the building of the ship and how it represents the perfection of class. For more information, visit www.thecelebritycommitment.com or www.celebrity.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nathan Hickman, chief commercial officer for Oceania Cruises, talks with James Shillinglaw of Insider Travel Report about the newly cruises Oceania Allura, the second in the line’s Vista class of ships. Hickman tells you how to sell this luxury ship by focusing on the service, itineraries and cuisine, which lives up to Oceania’s reputation as having the best dining at sea. Plus, there’s more to come with Oceania with a new Sonata class of ships. For more information, visit www.oceancruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brad Tolkin, co-CEO of World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report following their annual conference aboard Star Princess about booking trends, last-minute demand and how expanded availability is reshaping consumer behavior as the cruise industry normalizes post-COVID. Tolkin addresses pricing expectations through 2026, the growing influence of private destinations, the continued strength of luxury and groups, and why the human touch keeps travel advisors essential despite advances in AI. For more information, visit www.worldtravelholdings.com or www.dreamvacationsfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Montague, chief luxury officer for Oceania Cruises and Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report about the just christened Oceania Allura, which is now firmly in the luxury category of cruising. Montague details the brilliant new features of this ship, including a focus on culinary excellence and unparalleled service. He also explains how Oceania and Regent differ in the luxury service and amenities they deliver. For more information, visit www.oceaniacruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicolay Hotze, managing director of Nobu Miami Beach and Eden Roc Miami Beach, talks with James Shillinglaw of Insider Travel Report, about his dual-branded luxury property located right on the beach. With a Nobu hotel within the famed Eden Roc hotel, this property offers a range of luxury rooms and suites, a Nobu restaurant, a classic lobby hotel bar, pool complex and a full spa. For more information, visit www.nobuhotels.com and www.edenrockmiami.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Erika Larsen, president of Magic Castle Enterprises and partner for Spellbound by Magic Castle on Star Princess, talks with James Shillinglaw of Insider Travel Report about the brilliant new magic club aboard the ship, complete with a 1930s decorated bar and a stage. It’s one of the experiences your clients just can’t miss when they cruise on Star Princess. This is the sixth in a six-part video series on Star Princess. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Becky Thompson-Foley, head of global entertainment for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the range of entertainment on board Star Princess, including innovative product shows, Meridien and Illuminate, and Spellbound by Magic Castle magic club. Thompson-Foley details all the things guests can experience during their cruise. This is the fifth in a six-part series of videos on Star Princess. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tony Gemignani, head pizza maker at Alfredos on Princess Cruises’ Star Princess, talks with James Shillinglaw of Insider Travel Report about the secrets of making great pizza no board a cruise ship. And in Alfredos, Gemignani has one of the best pizza places at sea, reflecting his status as a world champion pizza maker and owner of Tony's Pizza Napoletana in San Francisco. And our secret: We judge a cruise ship by its pizza. This is the fourth in a six-part video series on Star Princess. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sami Kohen, vice president of food and beverage for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the incredible range of dining and drinking options aboard Star Princess, the newly christened Sphere class ship. Kohen tells us all about the food and beverage outlets aboard, everything from Love by Britto to Alfredos pizzeria. This is the third in a six-part video series on Star Princess. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Captain Gennaro Arma, master of the just-christened Star Princess, talks with James Shillinglaw about his ship, its many capabilities, amenities and comforts. As the second vessel in the Sphere class, Star Princess offers a perfected cruise product in design, public areas, dining and more. This is the first in a six-part video series on Star Princess. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marie Lee, chief marketing officer for Princess Cruises, talks with James Shillinglaw of Insider Travel Report on how the Sphere-class Sun Princess and newly christened Star Princess to attract new customers while satisfying current cruisers. With Star Princess sailing to Alaska next year, Princess will have the newest and largest ship in the region. This is the second in a six-part video series on Star Princess. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Frank Marini, president and CEO of Railbookers Group and author of Staying on Track, talks with Alan Fine of Insider Travel Report at the Railbookers Group Global Summit at Hilton Lake Las Vegas about how rail travel is entering the same high-growth phase river cruising experienced before its breakout. That's being fueled by a 39 percent rise in luxury bookings and surging demand for independent, customizable itineraries. Marini explains how Railbookers’ pattern-recognition technology identifies emerging trends across 180 countries, why advisors who embrace rail now can get ahead of the curve, and how new collections like Stars and Stripes and World Cup will drive even more opportunity. For more information, visit www.railbookers.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam Duckworth, president and founder of Travelmation, a Disney Affinity travel agency, talks with Sherman Dejon of Insider Travel Report aboard the brand-new Disney Destiny about how Disney Cruise Line fits into his agency's product mix and why the ship’s heroes-and-villains theme is generating so much excitement. Duckworth shares his first impressions of the Grand Hall, explains why Port Everglades is a major advantage for clients, and highlights the entertainment, dining, accommodations and short itineraries that make the Disney Destiny appealing to both first-time cruisers and loyal Disney travelers. For more information, visit www.disneytravelagents.com or www.disneycruise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jen Haile Tinn, director of marketing and sales strategy for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report aboard the brand-new Disney Destiny about the ship’s heroes-and-villains theme, immersive entertainment and what makes this new vessel stand out within the expanding Disney fleet. Tinn highlights Broadway-style shows, themed venues, dual-island itineraries from Port Everglades, early booking trends and tools available to help travel advisors match clients with the right Disney cruise vacation. For more information, visit www.disneytravelagents.com or www.disneycruise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Victoria Simpson, commercial director of Camiral, talks with Olivia Liveng of Insider Travel Report at the International Golf Travel Market in Cannes about how the resort is preparing to host the 2031 Ryder Cup and why this milestone is elevating Spain’s position in global golf tourism. Simpson highlights Camiral’s championship courses, state-of-the-art wellness center, sustainability programs, family activities and packages that make it easy to sell. For more information, visit www.camiral.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Olivier Odin, founder and CEO of Private Golf Key, joins Olivia Liveng of Insider Travel Report at the International Golf Travel Market in Cannes to discuss the rise of bespoke European golf travel for American clients. Odin shares how his France-based luxury golf and lifestyle tour company tailors itineraries that combine world-class courses with fine dining, culture, and elegant accommodations. He also explains the growing demand for curated cultural and culinary experiences alongside premium golf and outlines how Private Golf Key supports travel advisors with commissionable packages, concierge-level service and a white-label platform. For more information, visit www.privategolfkey.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jack Sharp, director of travel agency sales for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report aboard the brand-new Disney Destiny about the ship’s heroes-and-villains theme, new entertainment and innovative stateroom design. Sharpe highlights such onboard attractions as Pride of the Lion King dining, Marvel- and Doctor Strange-themed venues, the AquaMouse water coaster, as well as the ship's regional itineraries from Port Everglades and travel advisor training resources. For more information, visit www.disneytravelagents.com or www.disneycruise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Fiona Ashton, event manager of the International Golf Travel Market (IGTM), talks with Olivia Liveng of Insider Travel Report in Cannes, France, about how the show is shaping the future of global golf tourism. Ashton highlights emerging trends such as sustainability, inclusivity and experiential itineraries, and explains how IGTM connects destinations, resorts and tour operators while helping travel advisors tap into the growing golf travel market. For more information, visit www.igtmarket.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about what the sale of the famed luxury vacation wholesaler to TBO, a travel technology and distribution company based in India, means for travel advisors and their clients. Krueger says even more innovative technology, more hotels and resorts, more destinations and more opportunities to sell high-end travel are just the beginning. For more information, visit www.classicvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Antonio Bauza, head of brand communications for Iberostar Hotels & Resorts, talks with James Shillinglaw about how Iberostar is changing in the market, focusing heavily on all-inclusive resorts, family ownership and sustainability. It’s all part of an evolution of Iberostar as a global power in resorts. For more information, visit www.iberostar.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Frank Rodgers, director of global sales for Peregrine Hospitality, talks with James Shillinglaw of Insider Travel Report about his hotel management and services newest hotel, the Tess, in Atlanta, part of Marriott’s Autograph Collection. Rodgers tells about the rooms and suites, the food, the overall décor and theme, the location and the target guests. For more information, visit www.marriott.com and www.peregrinehg.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chinazam Ikechi, marketing representative for Akwaaba African Travel Market in Lagos, Nigeria, talks with David Cogswell of Insider Travel Report about West African tourism opportunities for African American travelers. Ikechi highlights popular destinations including Badagry, where visitors can see the first building constructed in Nigeria, and multi-country tours through Nigeria, Benin, Togo and Ghana. For more information, visit https://akwaabatravelmarket.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of insider Travel Report talks with Kimberly Wilson Wetty, former co-owner and co-president of Valerie Wilson Travel and head of brand culture at Chase Travel Group, about her new consulting firm, Keep Wondering Why, which will advise travel companies and firms outside the industry about gender issues, family leadership transitions and much more based on her years of business and personal experiences. For more information, visit www.kwwinc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Josh Hepp, vice president of national accounts at TTC Tour Brands, talks with James Shillinglaw of Insider Travel Report about a new advisor support structure that delivers personalized guidance at every stage, deeper sales engagement through segmentation and continued investment in tools and training to help advisors grow their business. For more information visit agents.ttc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Shames, vice president-product development for Fora Travel, talks with James Shillinglaw of Insider Travel Report about his host agencies newest technology, Bookable Quotes, which allows clients of Fora advisors to book hotels directly and the advisors get the commission. The tool is now available for preferred hotels and soon with cruises and other travel suppliers. For more information, visit www.foratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam Scott, CEO and founder of BermudAir, talks with James Shillinglaw of Insider Travel Report about his rapidly expanding niche airline as it opens more gateways from North America to Bermuda—and soon some Caribbean islands. BermudAir is adding aircraft and routes and even more service for customers—and it works with travel advisors. For more information, visit www.BermudAir.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jake Peters, founder and chief technology and product officer for Fora Travel, talks with James Shillinglaw of Insider Travel Report about how his luxury host agency is experiencing exponential growth using innovative technology and marketing. Peters spoke with us just after Fora held its conference for member advisors in Brooklyn and introduced a revolutionary new booking system. For more information, visit www.foratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrew Kitema, managing co-owner of African Adventure Specialists, talks with Alan Fine of Insider Travel Report about the growth of the Magical Kenya Travel Expo and trends in East African safari tourism. Kitema notes that North American travelers are booking longer trips of two to three weeks across Kenya, Tanzania, Rwanda and Uganda, and the company differentiates itself through conservation-based tourism that supports community projects. For more information, visit www.africanadventure.co.ke.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Rose Kiseli, general manager-commercial for Kenya Airways, talks with David Cogswell of Insider Travel Report about the airline's nonstop service between New York JFK and Nairobi and its extensive network connecting travelers throughout East Africa, West Africa and southern Africa. Kiseli highlights the 14-hour direct flight on the Boeing 787 Dreamliner that reduces jetlag and provides seamless connections to destinations including Masai Mara, Serengeti, Victoria Falls, Cape Town, Seychelles, Mauritius, Madagascar, Accra and Lagos through partnerships with Delta, JetBlue and Safari Link. For more information, visit www.kenya-airways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report talks with Global Travel Collection (GTC) advisors Michael and Steven Lieberman who are going toe to toe with GTC advisor Tom Ho in a bid to be the agency to book a special luxury trip to Scotland for a celebrity couple on NBC’s Extra Mile Club, a program being broadcast this December. Find out how these advisors organized their trips and how they are promoting the value of using a travel advisor. For more information, visit www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Joe Chantry, vice president of entertainment for Holland America Line, talks with James Shillinglaw of Insider Travel Report about an original new show the premium cruise line has produced, “Fosse and Verdon, The Duet That Changed Broadway,” which is being staged on Koningsdam. Supported by families of the famed choreographer Bob Fosse and famed dancer Gwen Verdon, the show traces their history as Broadway icons. For more information, visit www.hollandamerica.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bridgette Murugi, founder of Echopath Adventures, talks with David Cogswell of Insider Travel Report about slow travel in Kenya that focuses cultural immersion and sustainable tourism over rushed safari itineraries. Murugi recommends spending a minimum of three nights at each destination to allow time for village visits, nature walks, cooking traditional meals and engaging with local communities rather than moving quickly between locations. For more information, visit www.ecopathadventures.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Allan Njoroge, acting CEO of the Kenya Tourism Board, talks with David Cogswell of Insider Travel Report at the Magical Kenya Tourism Expo in Nairobi about the record growth of the show and the country’s tourism industry. Njoroge highlights the event’s international participation, Kenya’s leadership in conservation and authentic safaris, direct air access from the U.S., and why American travelers are increasingly choosing Kenya for both adventure and cultural experiences. For more information, visit www.magicalkenya.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Six Travel Leaders travel advisors talk with Alan Fine of Insider Travel Report during the International Luxury Forum in Opatija, Croatia about their Luxury Leaders Alliance and what it means to them, as well as what they experienced in Croatia. They describe how the program connects top luxury advisors with elite peers and preferred partners, providing destination education, exclusive access, networking, and business growth support through Travel Leaders Network. Hear from Ashley Gallo, Gallo Luxe Travel; Debbie Sebastian, Thomas Travel; Jennifer Roy, Roy Travel Co; Latrise Hunter, LH Fun Travel; Russ Vara, Maestro Travel and Wendy Hershey, 101 Vacations. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Eva D’Amato, senior director of luxury lifestyle marketing for Travel Leaders Network, talks with Alan Fine of Insider Travel Report in Opatija, Croatia, during the International Luxury Forum about the network’s Luxury Leaders Alliance and its growing community of top-producing advisors. D’Amato explains how Travel Leaders connects luxury advisors with select suppliers through high-touch events, exclusive education and collaboration, while emphasizing authentic travel, partnership and personal connection over checklist tourism. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marc Murphy, senior business development manager for Marival Resorts, talks with Alan Fine of Insider Travel Report about the his company’s three all-inclusive properties along Mexico’s Riviera Nayarit and Puerto Vallarta coast. Murphy explains how each resort—Marival Emotions, Marival Distinct and Marival Armony—caters to different travelers, from active families to multi-generational groups and wellness-focused guests. He also highlights the region’s strong airlift, swimmable beaches and authentic Mexican hospitality. For more information, visit www.marivalresorts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brian Hegarty, vice president of marketing for Travel Leaders Network, talks with Alan Fine of Insider Travel Report during the International Luxury Forum in Croatia about the evolution of the network’s Luxury Leaders Alliance and its record growth. Hegarty explains how the program connects top luxury travel advisors with key partners through exclusive events and peer communities, outlines current luxury travel trends, and shares why demand for high-touch, personalized experiences continues to surge worldwide. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Shana Whyte, director of sales for the U.S. Virgin Islands, talks with Amanda Carlow of Insider Travel Report during ALGV's Ascend 2025 conference in Cancun about new airlift, hotel developments and travel advisor resources. Whyte highlights additional flights from major U.S. cities, the new Hampton by Hilton in St. Thomas, island renovations and the ongoing webinar series designed to help travel advisors sell the destination. For more information, visit www.visitusvi.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Naif Awlia, tourism & engagement director for Diriyah Company, talks with James Shillinglaw of Insider Travel Report about this massive city within a city development within Riyadh which is adding new hotels, residences, shopping outlets and more in a global heritage site. For more information, visit www.dgda.gov.sa/en.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jim Tedesco, vice president of sales for Apple Leisure Group Vacations (ALGV, talks with Alan Fine of Insider Travel Report during the Ascend 2025 conference in Cancun last month about new programs and incentives designed to help travel advisors grow their business. Tedesco highlights the relaunch of Blue Sky Tours, the expanded Lux portfolio with concierge support, group automation tools, and advisor rewards programs like Get Paid to Upgrade, Set Your Own Commission, and Waves points. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jenn Lee, president and chief marketing officer for Travel Planners International, talks with James Shillinglaw of Insider Travel Report about the host agencies newest programs for its travel advisors, including Luxe House, a new division focused on selling luxury travel, as well as where the Vacation Planners unit fits in the mix. For more information, visit www.travelplannersinternational.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ray Snisky, group president of Apple Leisure Group Vacations, talks with Alan Fine of Insider Travel Report during Ascend 2025 in Cancun about the company’s continued investment in travel advisors through its three core pillars—product, progress and partnership. Snisky highlights the global expansion of the all-inclusive model, new brand alliances with Bahia Principe and Playa Hotels & Resorts, technology upgrades, and his ongoing commitment to protect advisor commissions. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Erica Totora, director of marketing for JW Marriott Tampa Water Street, talks with James Shillinglaw of Insider Travel Report about this relatively new luxury hotel located in downtown Tampa. The property comes complete with large rooms and suites, new restaurants and a rooftop bar, all within easy access to the city’s key attractions and entertaining neighborhoods. For more information, visit https://www.marriott.com/en-us/hotels/tpajd-jw-marriott-tampa-water-street/overview.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dondra Ritzenthaler, CEO of Azamara, talks with James Shillinglaw of Insider Travel Report about her cruise line’s plans introduce Destination Immersion cruising to Alaska on Azamara Pursuit next summer. Ritzenthaler also reveals how she is working to add more AzaMazing evenings, overnights, longer stays in port to all cruises on Azamara’s four-ship fleet. For more information, visit www.azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Hazel McGuire, chief marketing officer for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about a new product line from her adventure travel operator. Short Breaks are four- to six-day adventures for time-pressed travelers seeking immersive travel experiences. The range includes 10 new itineraries across Latin America and Europe and 45 refreshed trips worldwide, curated to fit a condensed timeframe. For more information, visit www.intrepidtravel.com/short-breaks.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gerald Glennon, general manager of Espacio, Jewel of Waikiki, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM North America in the Bahamas about his uber luxury boutique property in Oahu. With just nine full floor suites, Espacio delivers the essence of luxury and high-end cuisine with a dedicated staff catering to guests’ every need. For more information about this very special resort, visit www.espaciowaikiki.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Hu, president of Pleasant Holidays, talks with James Shillinglaw of Insider Travel Report about how the company is changing its brand structure to better serve travel advisors. A | T Holdings is the new holding company that will feature four brands: Pleasant Holidays for all travel advisors, Members First for AAA advisors (AAA owns Pleasant), Evoke | Inspire for luxury advisors, replacing luxury travel brand Journese, and Pleasant Activities. Hu explains how this new structure will make it easier for advisors to sell more travel. The company is developing new websites for all its brands but for now advisors can continue to use www.pleasantagent.com and www.journese.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michael Tibetts, founder and CEO of Salterra in Turks & Caicos, talks with James Shillinglaw of Insider Travel Report about his brand new resort on South Caicos offering great beaches, sumptuous accommodations, and gourmet dining, For more information, visit www.salterra.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sarah Sundstedt, chief marketing officer for Eterniti Group, talks with James Shillinglaw of Insider Travel Report at ILTM North America about her company’s collection of luxury and commissionable villa rentals at sun and snow resorts around France and beyond. For more information, visit www.eterniti.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gisele Abrahao, CEO of Global Vision Access, talks with James Shillinglaw of Insider Travel Report about Brasil DNA, a multi-media tourism campaign, including a Virtual Roadshow, Nov. 4-6, produced by Insider Travel Report and TAConnect. Brasil DNA connects North American travel professionals with the authenticity, culture and natural beauty that make Brazil an unforgettable destination. In partnership with Embratur (Visit Brasil) and leading destinations and travel partners, this campaign invites travel professionals to go beyond brochures and immerse themselves in what truly defines this extraordinary country. Learn more about Discover Brasil DNA and register at https://bureaumundo.com/brasil-dna. To register and attend the Virtual Roadshow for free, visit www.taconnect.travel/2025agentregbrasildna-vrs.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Liz Fettes, chief commercial officer for Cunard, talks with James Shillinglaw of Insider Travel Report about Queen Elizabeth’s Caribbean season and where the ship will be for the rest of the year. Queen Elizabeth just starting to homeport in Miami offering a series of sailings to a diverse group of Caribbean islands. Then next year she will be doing a series of cruises to Alaska. For more information, visit www.cunard.com or www.onesourcecruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Stafford, managing director of Manoir Hovey in Quebec, talks with James Shillinglaw of Insider Travel Report at ILTM North America, held earlier this month, about his iconic lakeside luxury retreat just over the New York State border. With individually designed accommodations, gourmet restaurants and a large spa, this property is the perfect getaway for couples. For more information, visit www.manoirhovey.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Piangduan Kloyarun, vice president-sales & marketing for Lebua Bangkok, talks with James Shillinglaw of Insider Travel Report at ILTM North America earlier this month about this extraordinary urban resort depicted in movies like “The Hangover Part 2.” Lebua Bangkok features sumptuous accommodations, multiple restaurants, shopping and more in the heart of Thailand capital city. For more information, visit www.lebua.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Joy Jibrilu, CEO of Nassau & Paradise Island Promotion Board, talks with James Shillinglaw of Insider Travel Report at ILTM North America, held earlier this month at Baha Mar in Nassau, the Bahamas. Jibrilu tells us how the destination continues to grow with new resort sand new resort features, anchored by the two mega-resorts in the region, Baha Mar and Atlantis Bahamas. For more information, visit www.nassauparadiseisland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Feisal Jaffer, global head of LXR Hotels & Resorts, and Brooke Thomas, brand leader of Curio Collection by Hilton, talk with James Shillinglaw of Insider Travel Report at ILTM North America, held at Baha Mar in the Bahamas. Jaffer details the latest developments in LXR’s luxury resort brand, while Thoms reveals new members of the Curio Collection. For more information, visit www.hilton.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacqueline Leibl-Cote, president and CEO of Collette, talks with James Shillinglaw of Insider Travel Report about how her family-owned tour company has introduced a new tagline, a new video and even a new song—along with a whole new slate of tours for 2026. Leible-Cote tells us how Collette is making big changes to its branding and product mix. For more information, visit www.gocollette.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Richard Fain, chairman and former CEO for Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report about Fain’s new book “Delivering the WOW.” The book delivers both a running account of Fain’s time at Royal Caribbean and the lessons he and his team learned in how to develop innovative, even revolutionary cruise ships and products that “wow” guests. To buy the book, click on Amazon “Delivering the WOW.”
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John McEnroe, a legend in tennis and in broadcasting tennis, talks with James Shillinglaw of Insider Travel Report at the John MacEnroe Tennis Center at Baha Mar Resort in Nassau, the Bahamas. McEnroe tells us about his youth tennis centers in New York and the Bahamas and what he hopes to accomplish. For more information, visit www.bahamar.com. To set up a group at the tennis center, email Derron Donaldson, director of racquets at derron.donaldson@bahamar.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tawnee Sons and Julie Irovando, top-producing travel advisors with Cruise Planners, talk with Alan Fine of Insider Travel Report aboard Wonder of the Seas during Cruise Planners’ annual conference about how they built a thriving family business around group travel. The two share how Cruise Planners’ technology, training and supportive community have helped them grow from selling small escorted church trips to handling groups of up to 600 guests. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam Martindale, a Cruise Planners travel advisor, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during Cruise Planners’ annual conference about how he turned decades in food and beverage management into a thriving travel business specializing in luxury, food and wine cruises. With Cruise Planners’ support and technology, Martindale was able to find his niche, build strong supplier relationships and embrace innovation to triple his business since 2019. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report during ILTM North America, held earlier this month, about what’s new and what’s planned at his signature property in Nassau, the Bahamas. The Jazz Club at Baha Mar is now featuring a full schedule of performances and Leola, Celebrity Chef Scott Connant’s new Italian restaurant, is in previews getting ready to open later this fall. There’s also a new Podcast studio opening at Baha Mar and a fourth hotel—being added to the Grand Hyatt, SLS and Rosewood in the complex—is under construction just down the beach. For more information, visit www.bahamar.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Mayle, event director for ILTM North America and PROUD Gathering, talks with James Shillinglaw of Insider Travel Report about last week’s luxury travel event at the Baha Mar Resort in Nassau, the Bahamas. This 13th annual event, co-located with the PROUD LGBTQ+ conference, attracted well over 1,000 luxury travel advisors and luxury vendors. For more information, visit www.iltm.com/northamerica.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brian Shultz, chief information officer of Cruise Planners, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during the company’s annual conference about the newest technology innovations transforming how travel advisors work. Shultz explains how Cruise Planners’ AI confirmation import tool, Trip Summary 3.0, Flight Checker and Max Media streamline marketing, reduce errors and save advisors valuable time. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Captain Sverre Andreas Rod, master of HX Expeditions’ MS Spitsbergen, talks with Angela Hughes of Insider Travel Report in East Greenland about navigating some of the world’s most remote waters and what sets HX apart after more than 130 years of polar exploration. Angela also interviews expedition guides Lois Fleming and Rubio Carmona (pictured above) about wildlife encounters, the contrasts between East and West Greenland, and the variety of activities available for travelers of all ages. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Scott Koepf, chief strategy officer for Cruise Planners, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during the company’s annual convention about the franchise’s education and training philosophy. Koepf explains how Cruise Planners integrates online learning with in-person programs like Star University, Boot Camp and Tech Days to help advisors master marketing, sales and technology while building their businesses. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Theresa Salzitti, chief operations officer for Cruise Planners, talks with Alan Fine of Insider Travel Report aboard Wonder of the Seas during the company’s annual conference about new marketing tools for travel advisors. Salzitti explains how Cruise Planners’ “full surround sound” strategy—combining direct mail, digital campaigns, social media automation and AI-driven insights—helps member travel advisors reach the right clients more efficiently and grow their business. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report talks with his tour guide Tom from Lip Smacking Foodie Tours about one of the company’s patented food tours in Las Vegas, this one featuring three restaurants—Sushi Samba, Sugarcane and Milos—in the Venetian and Palazzo resorts. As Tom explains, that’s only one of Lip Smacking’s food tours of Vegas. For more information, visit www.lipsmackingfoodietours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michelle Fee, founder and CEO of Cruise Planners, talks with Alan Fine of Insider Travel Report during the company’s annual convention aboard Wonder of the Seas about record sales, advisor success stories and new business tools. Fee explains how Cruise Planners supports its network through hands-on coaching, tiered incentives and AI-powered technology designed to save time and boost productivity. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report interviews representatives of Les Trois Vallees French ski resorts about why they have one of the largest combined ski areas you can book in the French Alps. Those representatives include Gilles Leonard, director general and CEO, for Meribel Tourism; Justine Taglang, press officer for Val Thorens; and Anne-Laure Deves, press officer for Val Thorens. For more information, visit www.les3vallees.com/en.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Massimo Baldo, vice president for Europe and the Maldives–Asia area at Palace Resorts, talks with Angela Hughes of Insider Travel Report at Baglioni Hotel Luna in Venice about Palace’s expansion into Europe through its acquisition of Baglioni Hotels & Resorts. He outlines the brand’s luxury repositioning, new culinary partnerships, the Baglioni tours program connecting its hotels in Venice, Rome, Florence and Milan, and plans to invest $1 billion in new properties across France and Greece. For more information, visit www.baglionihotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kelvin Murray, director of expedition operations for HX Expeditions, talks with Alan Fine of Insider Travel Report about his new role guiding the company’s next chapter after 130 years of exploration. Murray shares how HX combines comfort with authentic science-based expeditions and continues to lead responsibly in some of the world’s most remote regions. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jamie Henson, founder and director of the Shongwe brand, talks with Michaela Guzy of Insider Travel Report in Victoria Falls, Zimbabwe, about the growth of his boutique lodges—Shongwe Lookout, Shongwe Oasis and the soon-to-open Shongwe Simbisa. Henson shares how the brand supports the local community through preschool education, a program employing single mothers to collect and repurpose waste, and a refillable water bottle initiative that has cut plastic use by 20,000 bottles a year. For more information, visit https://shongwelookout.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mariano Dima, chairman of Civitatis, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York, about how his company works with travel advisors to help their clients explore the world. Civitatis is a leading online platform for booking activities, day trips and guided tours in the most visited tourist destinations in the Spanish-speaking market. For more information, visit www.civitatis.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Hayley Beer-Gamage, CEO of Experience Oxfordshire, talks with Jeanie Fang of Insider Travel Report at Destination Britain in Playa del Carmen, Mexico about why Oxfordshire is the perfect base for travelers seeking both English heritage and modern comfort. Beer-Gamage highlights must-see attractions like Oxford University, Blenheim Palace and its literary landmarks, as well as new hotels, countryside resorts and resources for travel advisors. For more information, visit www.experienceoxfordshire.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alan Fine of Insider Travel Report talks with Maui hotel executives about how visiting the island helps support recovery efforts after the wildfires, as well as what travel advisors need to know about sending clients there now. This video was shot during a recent Apple Leisure Group Vacations trip in support of Maui called "Pros in Paradise." Featured hoteliers include Kathleen Tabbilos, leisure sales manager at Andaz Maui at Wailea Resort; Susan Farkas, director of wholesale sales at Aqua-Aston Hospitality representing Aston Ka'anapali Shores, and Wilmont Kahaialii, Hawaiian cultural consultant; Michael Pye, regional vice president and general manager of Fairmont Hawaii; Sara Bill, assistant director of sales-leisure, at Grand Wailea Maui; Emily Endres, regional sales and marketing manager for Hyatt Resorts Hawaii; Amber Tesoro, director of leisure sales at Outrigger Ka'anapali Beach Resort; Joanna Nakihei, senior transient sales executive at Sheraton Maui Resort & Spa; and Nate Ugale, senior transient sales executive at The Westin Maui Resort & Spa. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Rob Jones, media relations executive for Visit Wales, talks with Jeanie Fang of Insider Travel Report at Destination Britain in Playa del Carmen, Mexico, about why Wales should be on every traveler’s U.K. itinerary. Jones highlights new accommodations, castle restorations, cultural festivals dating back to 1176, and resources for travel advisors available at www.visitwales.com and traveltrade.visitwales.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Hannah Demaio, vice president of Women Leading Travel, now a Skift brand, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York about her group’s goals to put more women at the highest levels of travel and tourism. Demaio showcases the meetings scheduled for her group, the annual listing of powerful women executives in travel and the networking events designed to empower more women in the business. For more information, visit www.womenleadingtravelandhospitality.com or www.skift.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Austin, president of North America at Explora Journeys, speaks with James Shillinglaw of Insider Travel Report about the upcoming debut of EXPLORA III, the brand’s newly announced Asia and Alaska itineraries, and why these expansions are resonating with luxury travelers. For more information, visit www.ExploraJourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Seth Borko, head of research at Skift, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York about the group’s survey on how different types of AI are impacting travel and another survey on how travel companies are facing a challenge hiring great talent. For more information, visit www.skift.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sarah Kopit, editor in chief of Skift, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum in New York about Skift’s new version of its “power” list of travel executives, which this year focuses on those it considers to be risk takers. Skift also published a separate list of women travel executive risk takers. Beyond that, Kopit provides us with her highlights of this year’s Skift Global Forum. For more information, visit www.skift.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report interviews Nirmal Saverimuttu, CEO of Virgin Voyages, and John Lovell, special advisor and board member for Virgin Voyages, about the cruise line’s new VoyagerFair Choices. Saverimuttu and Lovell explain the reasons behind the new tiered fare system, which goes into effect tomorrow (Oct. 7), and why they believe it will result in greater value for their guests (Sailors) and travel advisors (First Mates). For more information, visit www.firstmates.com and www.virginvoyages.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tom Valley, director-travel agency sales for Universal Destinations & Experiences, talks with James Shillinglaw of Insider Travel Report about how the new Epic Universe theme park is making Universal Orlando a week-long vacation for guests. Valley describes the park’s many rides, attractions and shows; more hotels where your clients can stay; and special package options. For more information, visit www.universalorlando.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paul Gauger, executive vice president of the Americas, Australia and New Zealand for VisitBritain, talks with Jeanie Fang of Insider Travel Report about driving tourism growth across key markets. Gauger discusses screen tourism trends, regional exploration beyond London, and working with travel advisors to promote Britain through webinars, educational trips and face-to-face training. For more information, visit www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dillip Rajakarier. CEO of Bangkok-based Minor Hotels Group, talks with James Shillinglaw of Insider Travel Report about the incredible expansion of Minor franchise hotel brands around the world. From a company with nine brands—Anantara. Avani, Tivoli, NH Collection, NH Hotels, Elewana, Minor Reserve Collection, nHow and Oaks Hotels—Minor has now added four more brands—The Wolseley Hotels, Minor Reserve Collection, Colbert Collection and iStay. And it all began when Minor founder Bill Heinecke began selling restaurant franchises in Bangkok when he was 16 years old—when he was indeed a minor. For more information, visit www.minorhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Patricia Yates, CEO of VisitBritain, talks with Jeanie Fang of Insider Travel Report at Destination Britain in Playa del Carmen about rising U.S. visitor spending, year-round travel trends and the growing role of film tourism. Yates also previews the 2026 royal and cultural events, highlights commissionable experiences tied to TV and movie locations, and points travel advisors to VisitBritain’s trade website for marketing tools and training. For more information, visit www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Grant Cummings, founder of Chiawa Safaris, talks with Michaela Guzy of Insider Travel Report in Zambia’s Lower Zambezi about his four luxury camps, the distinct landscapes of South Luangwa and Lower Zambezi, and the critical role guides play in delivering meaningful safari experiences. Cummings explains how Chiawa blends barefoot luxury with deep conservation, supports community projects and ethical tourism, and why travel advisors are essential for planning high-touch, once-in-a-lifetime safaris. For more information, visit www.chiawa.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alex Miza, the new CEO of Carey, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum about what his transportation solutions company can offer your clients in cities around the world. Miza also details how you can work with Carey to get your clients where they want to go, whether that’s by chauffeur in a classic black car or other vehicles. For more information, visit www.carey.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kirk Demeter, president and CEO of Travel Answers Group, speaks with James Shillinglaw of Insider Travel Report about his growing company, which has evolved from one that designs bespoke trips to Australia, New Zealand and the South Pacific, into one that provides travel to the Middle East, Africa. Asia and now Europe. For more information, visit www.travelanswersgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ruben Gutierrez, president of GoNexus Group, talks with James Shillinglaw of Insider Travel Report about the transfer, tour and travel solutions his Cancun-based company can provide in destinations around the world. GoNexus recently expanded to Las Vegas and it already serves New York City and more. For more information, visit www.gonexusgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francesco Galli Zugaro, founder and president of Aqua Expeditions, talks with James Shillinglaw of Insider Travel Report at New York’s Explorers Club about the latest destinations for his luxury adventure cruise line—the Arctic. With backing from his new partner and investor Ponant Explorations, Galli Zugaro is launching the 30-guest Aqua Lares, a Polar-class vessel that will begin by cruising off the coast of East Africa (Seychelles, Zanzibar and Tanzania) before moving up to Svalbard and the Arctic Circle starting in 2026. For more information, visit www.aquaexpeditions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ian Borg, deputy prime minister and minister of foreign affairs and tourism for Malta, talks with James Shillinglaw of Insider Travel Report at the opening of the new Malta Tourism Office for North America in New York City. The new office’s debut came during a week when Peter Greenberg premiered his new travel documentary “Hidden Malta” and after Delta Air Lines said it will launch nonstop service from New York JFK to Malta next June. For more information, visit www.visitmalta.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sheila Folk, CEO and founder of Travel Industry Solutions, talks with James Shillinglaw of Insider Travel Report about how her company helps travel agencies with the tools they need to survive and thrive, including a brand-new fraud detector. Folk, a travel advisor herself, has built a consulting company that helps other agencies with legal, operations, bookkeeping, marketing, invoicing and payments, and now fraud prevention. For more information, visit www.travelindustrysolutions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Questions for Peter Greenberg, CBS travel editor and travel journalist, and Carlo Micallef, CEO of Malta Tourism Authority, talk with James Shillinglaw of Insider Travel Report about the premier of the new “Hidden Malta” travel documentary showcasing one of the most beautiful and historic island groups in the Mediterranean. Greenberg and Micallef detail how the production came about and what the program shows about Malta that few know. “Hidden Malta” is now available on PBS stations and streaming services. For more information, visit www.petergreenberg.com or www.visitmalta.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nick Guthrey, CEO and managing director of ANZCRO, talks about the history of his family-owned inbound operator, what destinations it focuses on in Australia, New Zealand and the South Pacific, what destinations are selling well this year and more. Guthrey also details the best ways you can work with ANZCRO to create great itineraries for your clients. For more information, visit www.ANZCRO.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katrin Koenig, chief commercial officer for Delta Vacations, talks with James Shillinglaw of Insider Travel Report at last week’s Delta Vacations University about the company’s sales results over the past year and what the forecast is for 2025 and beyond. Koenig also details where Delta Vacations is expanding its product and destinations and how it is focusing on premium travel offerings. For more information, visit www.deltavacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matt Murasko, co-founder of Treecovery Hawaii, and Kimo Simpliciano, operational manager, talk with Alan Fine of Insider Travel Report about the nonprofit’s mission to reforest Maui with 30,000 trees following the August 2023 wildfires. Murasko explains how travel advisors and visitors can support the effort through donations and private farm experiences and describes the symbolic restoration of Lahaina’s 153-year-old banyan tree. For more information, visit www.treecoveryhawaii.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kama Winters, president of Delta Vacations, talks with James Shillinglaw of Insider Travel Report, about Delta Vacations University, held in Atlanta earlier this month. The event, which is now being held every two years, helps educate travel advisors about the products and destinations they can book through Delta Vacations, as well as how they can lucratively sell travel to Delta SkyMiles and Medallion members, a massive customer base. For more information, visit www.deltavacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Travis Gilbert, concierge at the Four Seasons New Orleans and member of Les Clefs d’Or, talks with Alan Fine of Insider Travel Report about what it takes to earn the prestigious gold key and how that global network benefits luxury guests. Gilbert shares stories of personalized service, explains how his team collaborates to deliver exceptional experiences, and encourages travel advisors to connect directly with gold key concierges to elevate their clients’ stays. For more information, visit www.fourseasons.com/neworleans.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Teresa Higa, director of leisure sales at the Hyatt Regency Maui Resort and Spa, talks with Alan Fine of Insider Travel Report about the resort’s 45th anniversary, diverse accommodations and activities, and how it continues to welcome guests following the Maui wildfires in 2022. Higa highlights cultural programming, sustainability initiatives, expanded dining and luau experiences, and how travel advisors can sell the resort as a multigenerational destination. For more information, visit www.hyattregencymaui.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Muryad de Bruin, managing director of the Curaçao Tourist Board, talks with Alan Fine of Insider Travel Report at the ASTA Caribbean Showcase about year-round airlift, growing cruise arrivals and the appeal of the island’s European-Caribbean blend. De Bruin outlines key selling points for travel advisors including multicultural events, boutique and branded hotel development, and the “Feel It For Yourself” fam trip invitation. For more information, visit www.curacao.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robyn Basso, senior director of travel industry partnerships for the Hawaii Visitors and Convention Bureau (HVCB), talks with Alan Fine of Insider Travel Report about year‑round airlift from across the U.S., Maui’s ongoing recovery, and how destination management improves the visitor experience. Basso spotlights free pre‑travel guides and advisor resources, HVCB’s long-standing partnership with Apple Leisure Group Vacations, and explains why Hawaii’s mix of natural beauty, authentic experiences and high visitor satisfaction makes it a strong sell for travel advisors. For more information, visit agents.gohawaii.com and www.gohawaii.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mary Hawthorne of Journeys with Mary, in Panama City Beach, Fla., talks with James Shillinglaw of Insider Travel Report at last week’s CoNexion conference about the rapid growth of her agency as a member of the Nexion host agency network. In just two years, Hawthorne has built up her cruise sales and achieved record results, factors that led to her selection as the U.S. Rising Star. For more information, visit www.nexion.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacki Marks, global head of trade brands for Apple Leisure Group Vacations (ALGV), talks with Alan Fine of Insider Travel Report during the group's Pros in Paradise event at the Hyatt Regency in Maui about the relaunch of Blue Sky Tours, which now features 150 Indo-Pacific destinations beyond just Hawaii. Marks highlights exclusive 15 percent commissions, low deposits, enhanced support teams, and new training tools to help travel advisors confidently sell complex international packages. For more information, visit www.blueskytours.com and www.algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Natalie Loza, vice president of sales at Dream Vacations, speaks with Alan Fine of Insider Travel Report about the dynamism of the leisure travel industry, what Dream Vacations travel advisors are doing to stay on top of key trends, and what Dream Vacations executives are delivering to ensure that franchise owners can operate their businesses with confidence. To learn more about Dream Vacations' travel agency franchises, visit www.DreamVacationsFranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox. tro and Castbox.
Steve Lincoln, owner of Lincoln Travel in Bridgewater, Va., and a long-time member of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about how just won Nexion’s Lifetime Achievement Award, the first advisor to be honored in that way. Lincoln is no stranger to Nexion awards though, having been named Nexion Travel Advisor Ambassador and garnering numerous other awards as a top seller of travel in the network. For more information, visit www.nexion.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cory McGillivray, senior director, sales operations and channel marketing at the Globus family of brands, talks with James Shillinglaw of Insider Travel Report about why booking a tour beats building a trip from scratch and how Globus makes it easier, faster, and more rewarding for travel advisors. For more information, visit our Travel Advisor Portal at https://agents.globusfamily.com/login/?returnUrl=%2F.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
O’Brian Heron, general manager of Sandals South Coast, talks with Alan Fine of Insider Travel Report about the transformation of the Jamaica resort and how it balances social energy with quiet, restorative spaces. Heron details new dining venues, renovated overwater villas, upgraded suites, expanded entertainment and outdoor areas, and the personalized service that makes Sandals a top choice for travel advisors and their clients. For more information, visit www.Sandals.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Allison, vice president-the Americas and New Zealand for Tourism Australia, talks with James Shillinglaw of Insider Travel Report about Australia’s brand new “Come and say G’Day” campaign featuring Robert Irwin and Ruby the kangaroo. Allison tells us what Australia hopes the campaign will produce and provides the latest tourism numbers to the country. For more information on promoting Australia, visit www.aussiespecialist.com/en-us or https://www.tourism.australia.com/en/resources/industry-resources/travel-trade.html.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jackie Friedman, president of Nexion, talks with James Shillinglaw of Insider Travel Report at last week’s CoNexion conference in Orlando about how the host agency has evolved over 30 years into an organization that can support travel advisors with technology, marketing and training. Friedman, who has been with Nexion for 21 years, has been a major force in growing the agency. For more information, visit www.nexion.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katina Athanasiou, senior vice president, sales and service for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about the new Celebrity River Cruises, set to launch in 2027. Athanasiou giving us a look at the river ships, the interior design and the itineraries of one of the most eagerly anticipated river cruise products in Europe. For more information, visit www.thecelebritycommitment.com or www.celebritycruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Enrique Umbert, CEO of Mountain Lodges of Peru, talks with James Shillinglaw of Insider Travel Report about his collection of mountain lodges run by locals and offering access to some of the most popular regions of the country, including Machu Picchu and more. Guests stay in luxury in locally owned lodges, eat regional food and use local guides to see the many amazing attractions of Peru. For more information, visit www.mountainlodgesofperu.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carolyn Turnbull, the new CEO of Nammos Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about her growing company, which started as a beach club in Greece and now features the Nammos Beach Club in Mykonos plus upcoming openings in the Maldives, the Red Sea in Saudi Arabia and Abu Dhabi. Turnbull discusses Nammos’ evolution and vision for the future. For more information, visit www.nammoshotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this exclusive interview, Carmen Roig, vice president of sales at Princess Cruises, joins James Shillinglaw of Insider Travel Report to discuss the exciting debut of the Sun Princess and Star Princess in the Caribbean. Carmen highlights what sets these new ships apart and underscores Princess' deep commitment to the region with an expanded fleet presence. She also shares why travel advisors are vital to the brand’s success in the Caribbean, previews Star Princess’s upcoming Alaska season, and offers insights into what advisors can expect from Princess' West Coast sailings. For more information, visit www.OneSourceCruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Tanguay, head of global sales for Aurora Expeditions, gives James Shillinglaw of Insider Travel Report an update on where Aurora is going in Antarctica, the Arctic, Greenland, Iceland, Oceania & Asia and Europe. Interviewed at last month’s Virtuoso Travel Week in Las Vegas, Tanguay gives a preview of what’s to come on Aurora’s exotic expedition cruise schedule. For more information, visit www.aurora-expeditions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Emmanuel Burgio, Blue Parallel’s founder and president, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas, about his luxury travel boutique offering bespoke tours to incredible natural and cultural World Heritage wonders in Latin America, the Mediterranean and the polar regions. Burgio gives us the news about the company’s newest small trips to some of the most exotic places in the world. For more information, visit www.blueparallel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Steve Lima, vice president of growth for U.S. and Latin America for G Adventures, talks with James Shillinglaw of Insider Travel Report about some fantastic results for fiscal year 2025, the successful introduction of new forms of touring for solo and luxury travelers, and the hot new destinations that are booking well for the company. For more information, visit www.gadventures.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karen Yeates, executive vice president-travel technology for Signature Travel Network , talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners Meeting at Hotel Del Coronado in San Diego about the newest technology she and her team has helped develop for the travel agency cooperative. From database innovations to a new Storybook selling tool, Yeates keeps Signature members on the cutting edge of travel technology. For more information, visit www.joinsignaturetravelnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cory Carlson, regional commercial director for Four Seasons, talks with James Shillinglaw of Insider Travel Report, about the brand-new Naples Beach Club-A Four Seasons Resort in Florida. With luxury accommodations, innovative restaurants, a large spa and a championship golf course, Naples Beach Resort is certain to quickly become a must-stay property on Florida’s West Coast. For more information, visit www.fourseasons.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karryn Christopher, newly named as president Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners Meeting in San Diego about her new role at the travel agency cooperative, running it with CEO Alex Sharpe. Christopher, of course, is no stranger to Signature having spent more 24 years with the group, most recently as executive vice president-marketing and preferred partnerships. She also details the newest marketing and preferred partner programs. For more information, visit www.joinsignaturetravelnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francisco Blanch, director of leisure sales at Discover Puerto Rico, talks with Alan Fine of Insider Travel Report during the ASTA Caribbean Showcase about how easy it is for U.S. travelers to visit the destination as well as the many support programs available to travel advisors. He also highlights Puerto Rico’s air and cruise access, long holiday season, travel advisor rewards program, natural beauty, and diverse culinary experiences. For more information, visit www.discoverpuertorico.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alex Sharpe, CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners Meeting in San Diego at Hotel Del Coronado about the state of the travel agency cooperative and how it just adjusted its executive ranks. Sharpe also details the newest marketing and technology programs for member agencies, as well as how Signature sees the evolving travel market. For more information, visit www.joinsignaturetravelnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Fabrizzio Gaggio, co-CEO of Starhotels, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about his growing luxury and premium hotel group with properties throughout Italy, the U.K. and even New York. For more information, visit www.starhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gary Sadler, executive vice president of sales and industry relations at Sandals Resorts, talks with Alan Fine of Insider Travel Report during the ASTA Caribbean Showcase at Sandals South Coast in Jamaica about the brand’s commitment to travel advisors and the commission opportunities they provide. Sadler shares a real advisor success story, discusses education, fam trips, resort reinvestment and how Sandals continues to differentiate itself from its competitors. For more information, visit www.sandals.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michelle Bentubo, chief operating officer of Virgin Voyages, talks with Alan Fine of Insider Travel Report aboard Brilliant Lady ahead of her “Mermaiden” voyage on Sept. 5 about the ship’s new features, entertainment lineup and expanded itineraries. She shares updates on purpose-built changes on the ship for passage through the Panama Canal and colder climates like Alaska, new dining and public spaces, and the commission-friendly tools and themed sailings designed to help travel advisors grow their business. For more information, visit www.FirstMates.com and www.VirginVoyages.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Rodrigo Esponda, managing director of Los Cabos Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about the latest news on luxury hotels, attractions and experiences in Los Cabos. Positioned now as an upscale resort destination, Los Cabos is actively promoting to luxury travel advisors and their clients. For more information, visit www.visitloscabos.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carolyne Doyon, president and CEO-North America & Caribbean for Club Med, talks with James Shillinglaw of Insider Travel Report about the transformation of this pioneering all-inclusive resort company into a successful, more upscale and still growing brand. Doyon reveals the newest Club Med properties and explains the company’s focus on all-inclusive ski resorts. For more information, visit www.clubmedta.com or www.clubmed.us.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lee Thomas, chair of the American Society of Travel Advisors (ASTA) and one of the founders of NousTravel, talks with Alan Fine of Insider Travel Report about his long-term commitment to advancing the trade association and elevating the travel advisor profession. Thomas outlines his priorities, including advisor advocacy, education and professional standards, and reflects on ASTA’s growth and renewed influence through events like the ASTA Caribbean Showcase. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Peter Bates, president and founder of Strategic Vision Inc., talks with James Shillinglaw of Insider Travel Report about his annual Pulse of the Industry State of Luxury Travel Survey, which reveals what high-net-worth travelers are buying, where they are going and what they are concerned about. The survey also polls top luxury travel advisors on what they are seeing in the market this year. For more information, visit www.strategicvision.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with Alan Fine of Insider Travel Report at the ASTA Caribbean conference in Jamaica about ASTA’s legislative victories, commission payment tools and sverified travel advisor program. Kerby outlines current threats to the profession and urges advisors to join the fight through advocacy, education and unity, as well as such conferences as the ASTA Caribbean event. For more information, visit www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Arman Bimatov, co-founder and CEO TravelWits, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about how his company is partnering with top travel agencies to provide them with an AI-powered booking platform designed to help them streamline their workflows and increase sales efficiency. TravelWits’ proprietary AI algorithms optimize search, pricing, and upsell opportunities, allowing advisors to deliver the best options to their clients. For more information, visit www.travelwits.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jake Peters, co-founder and chief product and technology officer of Fora Travel, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about the growth of his innovative host agency. Peters details how Fora is adding travel advisors, training them, and giving them the tools and technology to sell more luxury travel. For more information, visit www.foratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Netto Moreira, general manager of Fairmont Rio de Janeiro Copacabana, talks with James Shillinglaw of Insider Travel Report about his luxury oasis in the heart of Rio. Moreira, who as area general manager also oversees M-Gallery Santa Teresa Hotel and the upcoming Sofitel Rio de Janeiro Ipanema, talks about his luxury hotel empire with each property offering a different vibe and style. For more information, visit www.all.accor.com or www.fairmont.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mateus Lira, senior vice president of trade sales for Crystal, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about how Crystal will now offer pre- and post-trips and even excursions provided by sister luxury tour company Abercrombie & Kent. The new tours are evidence of the synergy created by the combination of A&K and Crystal. For more information, visit www.crystalcruises.com and www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Diorio, managing director and vice president of business development for Celestyal, talks with James Shillinglaw of Insider Travel Report about his first impressions of the boutique destination-focused cruise line, which sales the Mediterranean in Greece and the Adratic and the Gulf of Arabia. Diorio, who joined Celestyal only a few months ago also reveals details of the cruise line’s new Sail & Stay program offering cruises with land packages in Athens. He also talks about Celestyal’s travel advisor engagement survey and how that will result in new programs for the trade. For more information, visit www.celestyalcompass.com or www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marrett Taylor, now chairman-Global AKTG Advisory Board & trade relations, talks with James Shillinglaw at this month’s Virtuoso Travel Week in Las Vegas about the latest synergy between Abercrombie & Kent (A&K), a leading luxury travel company, and sister luxury cruise line Crystal. A&K’s Expedition Cruises division, has partnered with Crystal to deliver A&K's cultural voyages aboard Crystal's fleet beginning with a pilot program in August 2026. For more information, visit www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Suarez, director of sales Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about her cruise line’s upcoming new ship, Celebrity Xcel, and what it will mean for the upper premium cruise line. She also details new ways travel advisors can sell Celebrity now. For more information, visit www.thecelebritycommitment.com. Or www.celebritycruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Helen McCabe-Young, Virtuoso’s senior vice president-global products and former senior vice president-global marketing, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how the luxury travel network uses a new social media program to help its members market their luxury travel services. McCabe-Young also provides an update on other marketing initiatives such as the So Virtuoso campaign. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gilad Berenstein, creator of the Virtuoso Tech Summit, talks with James Shillinglaw of Insider Travel Report about what the Summit, held on Aug. 9 during Virtuoso Travel Week in Las Vegas, focused on, including AI and trending technology topics. Berenstein, a tech entrepreneur, investor and Virtuoso board member, has staged three Virtuoso Tech Summits in the last three years and this one was the largest yet. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Danny Genung of Harr Travel talks with Alan Fine of Insider Travel Report about why Star of the Seas is ideal for multigenerational cruising and how Royal Caribbean delivers consistently across dining, entertainment and ship design. Genung highlights onboard flow, family neighborhoods, entertainment quality and how travel advisors can use these features to sell the product more easily. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michael Anthony, partner chef at the newly reopened Waldorf Astoria New York, talks with James Shillinglaw of Insider Travel Report about the restaurants and cuisine at the hotel. From the two-level Lex Yard restaurant, named after the railroad yard beneath the building, to the light dining (and breakfast) in the famed Peacock Alley, Chef Michael delivers a modern interpretation of American classic cuisines. And yes, we did have a (reinterpreted) Waldorf salad. For more information, visit www.waldorfastorianewyork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Kolner, executive vice president of Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how sales are with the network (up 12 percent overall), where luxury travelers are going these days, what’s the mood among Virtuoso’s luxury travel advisors and much more. Get a status report on Virtuoso. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marc Kazlauskas, the new CEO of Avoya Travel, talks with James Shillinglaw of insider Travel Report about his new role leading the innovative host agency, now completely owned by Certares, the travel investment firm, after it purchased the remaining stake from Avoya’s founding Anderson family. With a background running tour operators and a large travel agency, Kazlauskas seems well prepared to take Avoya to the next level completely with its patented Live Leads technology. For more information, visit www.avoyatravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Luigi Romaniello, managing director of Waldorf Astoria New York, talks with James Shillinglaw of Insider Travel Report about his beautifully renovated iconic hotel in the heart of Manhattan. Romaniello talks about why the renovation took so long (eight years), the décor and size of the new rooms and suites, the intricately refurbished public areas, like the famed Peacock Alley, and the completely restored ballroom and meeting rooms, plus the new restaurants and upcoming spa. For more information, visit www.waldorfastorianewyork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jessica Hall Upchurch, vice chairman and sustainability strategist for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about the programs she has helped develop to turn sustainable travel into part of the mainstream for the group’s luxury travel advisors. Hall Upchurch has launched an annual sustainable travel report to gauge progress and has backed yearly awards to preferred partners and travel advisors recognizing their achievements in sustainability. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Barbara Muckermann, Group CEO of Kempinski Hotels, talks with James Shillinglaw of Insider Travel Report about how she is relaunching a hotel brand that is now 128 years young. Muckermann used this year’s Virtuoso Travel Week, where Kempinski sponsored the gala dinner, to drive home the history of her brand, its localized approach to luxury hotels, and its roster of famed properties. And she has bigger plans for the future. For more information, visit www.kempinski.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Tombaugh, CEO of Tauck, is celebrating the venerated guided travel company’s 100th anniversary by launching a new product line called Roam by Tauck. Roam, first new launch in more than a decade, is designed specifically for travelers in their 40s and 50s. with small-group journeys averaging just 16 guests per departure and an engaging balance of flexibility, active adventures and signature experiences. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Linken D’Souza, senior vice president of food and beverage for Royal Caribbean International, talks with Alan Fine of Insider Travel Report aboard Star of the Seas about the ship’s new complimentary dining options and premium experiences, including the new Lincoln Park Supper Club. D’Souza also shares upcoming food and beverage plans for Perfect Day Mexico and Paradise Island, along with sustainability innovations such as AI-powered food waste reduction. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cruise lines rely on support from many other segments of the industry to sell their sailings. This includes travel technology companies and tour operators that provide essential tools, pre- and post-cruise tours, and excursions. These partners remain a crucial part of the cruise sales process, offering resources that enhance the overall travel experience. Alan Fine of Insider Travel Report moderates a panel with Stephanie Gries, senior education manager for Travefy, and Kiran Nambiar, senior vice president-sales for Anzcro New Zealand & Australia DMC.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Montague, chief luxury officer of Regent Seven Seas and Oceania Cruises, talks with James Shillinglaw of Insider Travel Report at last week’s Virtuoso Travel Week about his new role overseeing both a luxury cruise line and an upper premium line. Montague also tells us why he decided to return to Regent and Oceania (he had previously overseen Regent and helped to develop Oceania). He tells us how he views luxury and premium cruising today. For more information, visit www.rssc.com or www.oceaniacruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vicki Freed, senior vice president of sales, trade support and service for Royal Caribbean International, talks with Alan Fine of Insider Travel Report aboard the new Star of the Seas about updates to the Icon class and how the cruise line continues to innovate for travel advisors and their clients. Freed covers new entertainment, booking upgrades, multigenerational staterooms, "Perfect Days" on land and sea, and the company’s commitment to the advisor community. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
A key part of the cruise experience is the destination, including the ports where guests disembark and explore. Tourism officials share what their destinations offer, from island attractions to cruise line private islands, and how these experiences enhance the overall journey. This discussion highlights how travel advisors can better sell the destination component of a cruise. Alan Fine of Insider Travel Report moderates a panel with Francisco Blanch, director of leisure sales for Discover Puerto Rico, and Karen Stotz, Aussie Specialist Trainer-Eastern U.S.A. for Tourism Australia.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matthew Upchurch, chairman and CEO of Virtuoso, the luxury travel network, talks with James Shillinglaw of Insider Travel Report about the 37th Virtuoso Travel Week, held in Las Vegas last week. Upchurch also details his thoughts about how Virtuoso has evolved over the years and its new structure. He gives his view where luxury travel advisors are today and the state of the industry. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
River cruising is expanding its reach to attract new markets, engage a more active customer, develop new destinations, and offer longer cruises. This panel of river cruise experts examines the latest new products and services, as well as the newest destinations on the rivers of the world. Our river cruise experts also tell you how your clients can visit familiar rivers in a completely new way. They detail how you can better sell river cruising to a new generation of customers. James Shillinglaw of Insider Travel Report moderates a panel with Marilyn Conroy, executive vice president business development for Riviera Travel, Steven Simao, vice president of sales for Century Cruises, and Rob Huffman, director of field sales-USA for AmaWaterways.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Big ship, midsize ship, small ship, boutique ship. Cruise ships are getting larger and more intricate, with even more stateroom categories, dining options, activities, new technology and even dedicated island or beach destinations that guests can visit. They are getting more boutique and specialized and also more luxurious and destination focused. This Virtual Roadshow-Selling Cruises panel looks at how you can sell each category of ship. James Shillinglaw of Insider Travel Report moderates this panel featuring John Diorio, vice president and managing director-North America for Celestyal; Anthony Meloro, director of business development support, trade and host travel partner relations for Royal Caribbean International; and Darren Dolan, director of business development for Viking.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
We interview Cruise Planners, one of the top cruise-selling agencies in the business today to find out the keys to their success. Michelle Fee, founder and CEO, and Theresa Scalzitti, chief operating officer, detail the history of their more than 30-year-old travel agency, which began by selling mostly cruises and has evolved into one of the largest sellers of travel in the business with more than $1 billion sales per year. For more information, visit www.cruiseplanners.com or www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Liz Biden of The Royal Portfolio talks with Michaela Guzy of Insider Travel Report about how she transformed her family’s holiday homes into a collection of luxury properties across South Africa. Biden shares the stories behind each hotel, her creative process, her commitment to art, sustainability and community development, and her plans to expand into Victoria Falls. For more information, visit www.theroyalportfolio.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Colm O’Brien, general manager of L’Auberge de Sedona, talks with James Shillinglaw of Insider Travel Report about the renovation of this boutique Arizona resort, which just joined Small Luxury Hotels of the World. From newly renovated rooms to Creekside restaurants, this is the perfect retreat for couples interested in natural surroundings and the spectacular setting of Sedona. For more information, visit www.lauberge.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Chait, founder & CEO of travel tech firm Travefy, talks with James Shillinglaw of Insider Travel Report about the products and services his company has developed for travel advisors. Specifically, Travefy has just introduced a new CRM Suite for advisors that includes invoicing, commission tracking, integrated email and a contact management system in one unified workspace. For more information, visit www.travefy.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Farah Barhorst, director-onboard revenue for Holland America Line, talks with James Shillinglaw of Insider Travel Report about the return of the behind-the-scenes ship tour. For a price, guests can now get a comprehensive tour of their Holland America ship, going from the bridge down to the laundry rooms, food storage areas, recycling centers and more. For more information, visit www.hollandamerica.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Catherine Powell, the new CEO of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about her new role, her background and her plans for the luxury river cruise line going forward. Powell tells us about her first river cruises on AmaWaterways, her impressions of the product and how she intends to keep working with the travel agency distribution system to sell her company’s river cruises. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacki Marks, global head of trade brands at ALG Vacations, talks with James Shillinglaw of Insider Travel Report about how the Kindness Conference and Kindness Connection have evolved to foster advisor education, community giveback and deeper industry connections. She also shares why kindness has become a core pillar of ALGV's culture and how the movement is helping travel advisors grow their business. For more information, visit www.algvacations.com/kindness.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Russell Galbut, a top real estate developer and founder of Crescent Seas, talks with James Shillinglaw of Insider Travel Report about his new luxury residential cruise project aboard Oceania Insignia, one of the ships that will part of his company’s new fleet. Crescent Seas will offer residents the chance to cruise the world while staying in the suites they’ve purchased. For their part, travel advisors can get involved by helping sell those residences and then renting them out when they aren’t being used. For more information, visit www.crescentseas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Herrera, president of Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about what’s to come at Great Stirrup Cay, the cruise line’s private island in the Bahamas. Herrera details the upcoming pier set to be completed by the end of the year, a new water park featuring a 28,000-square-foot pool, a kids’ areas, sports facilities and other amenities scheduled to debut by mid-2026. These upgrades are now being previewed at “pop-ups” in New York and Miami. For more information, visit www.ncl.com/gsc.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matan Lerner, the new general manager of the King David Hotel, talks with James Shillinglaw of Insider Travel Report about the most famous hotel in Jerusalem, Israel and arguably the Middle East. Lerner tells us how he rose quickly in the Dan Hotels group to take the top job overseeing the company’s crown jewel. He details the history of the King David and what he wants to do with the legacy he’s been given. For more information, visit www.danhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Leigh Barnes, president of the Americas for Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about his Australia-based adventure travel company’s strategic growth into the Americas, with the U.S. and Canada now considered its number one market. Intrepid now features a wide array of small group trips using all forms of transportation and going to some of the world’s most exotic destinations. For more information, visit www.intrepidtravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Christine Duffy, president of Carnival Cruise Line, talks with James Shillinglaw of Insider Travel Report about Carnival’s Celebration Key, the cruise line’s newly opened $600 million private destination on Grand Bahama. With dedicated restaurants, bars, shopping, white-sand beaches and some of the largest fresh-water pools in the Caribbean & Bahamas, Celebration Key is ready to welcome your clients with new experiences and activities. For more information, visit www.carnival.com or www.goccl.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Justin Barnette of South African Tourism talks with David Cogswell of Insider Travel Report about Africa’s Travel Indaba trade show and the country’s growing appeal to U.S. and Canadian travelers. Barnett highlights the value of travel advisors, the rise in repeat visitors, and how South Africa’s new “Come Find Your Joy” campaign promotes immersive, meaningful travel experiences. For more information, visit www.southafrica.net.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Briony Brookes of Cape Town Tourism talks with David Cogswell of Insider Travel Report about why the city is gaining popularity with American travelers and being named Time Out’s Best City to Visit. Brookes highlights Cape Town’s diversity, cultural experiences, repeat visitor appeal and the lasting connection many visitors feel with the city and its people. For more information, visit www.capetown.travel.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Malinee Nitikasetsunthorn, executive director of the Americas region for the Tourism Authority of Thailand (TAT), talks with Jeanie Fang of Insider Travel Report about the Thailand Travel Mart Plus and its focus on connecting qualified Thai sellers with global buyers. Nitikasetsunthorn highlights sustainable tourism standards, B2B opportunities, hosted benefits for advisors and why travel professionals should attend future marts. For more information, visit www.tourismthailand.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vichit Mukura, executive chef of Royal Osha in Bangkok, talks with Jeanie Fang of Insider Travel Report about Thai fine dining and the restaurant’s Michelin recognition. He also shares how Royal Osha became a film location for HBO’s The White Lotus and how it continues to attract global travelers. For more information, visit www.royalosha.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Frank Marini, president and CEO of Railbookers Group, is interviewed by James Shillinglaw of Insider Travel Report about his groundbreaking and innovative rail tour company. Marini reveals the secrets to how his company has grown so rapidly and so successfully, including the fact that all its staff are remote (there is no HQ). Marini has even written a fascinating book about his business strategy called “Staying on Track.” For more information, visit www.railbookersgroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Roberts, group director of sustainability and conservation at Minor Hotels, talks with Jeannie Fang of Insider Travel Report about the company’s elephant conservation work and broader sustainability efforts across its portfolio. Roberts explains initiatives like solar power, coral planting and anti-poaching programs, and how these efforts support local communities, protect wildlife and engage guests through hands-on activities.. For more information, visit www.minorhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Captain Serena Melani, master of Explora II, talks with Michaela Guzy of Insider Travel Report about leading the luxury ship and her groundbreaking role as one of the few female captains in the cruise industry. Melani discusses her career journey, her approach to managing a diverse international crew and creating an intimate yacht-like guest experience. For more information, visit www.explorajourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Tobin, CEO of Dream Escape, talks with Alan Fine of Insider Travel Report about creating tailor-made luxury journeys in the U.K. and Ireland, providing deep knowledge, exclusive experiences and end-to-end service for time-poor clients. Tobin also discusses Dream Escape’s 20th anniversary, its expansion into events and consultancy, and its commitment to working closely with travel advisors. For more information, visit www.dreamescape.co.uk.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Captain Josef Husmann, captain of Sea Cloud Spirit, talks with Alan Fine of Insider Travel Report about how luxury sailing under actual cloth sails makes cruising more sustainable, adventurous and romantic. Husmann also describes the teamwork required on board and the importance of sailing traditions. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mario Naar, owner of Miami’s Chevre, chef Claudio Giordano and sommelier Nils Lackner, otherwise known as the "cheese” guy, the “fish” guy, and the "wine” guy, talk with Alan Fine of Insider Travel Report about how they lead a “cultivated journey” aboard Sea Cloud Spirit through Corsica and Sardinia. They share how Sea Cloud Spirit’s top-quality ingredients and immersive food and wine focus create an unforgettable luxury sailing experience. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bob Bradley of The Pampered Cruiser, a Virtuoso agency, talks with Alan Fine of Insider Travel Report about why Sea Cloud Spirit is a perfect fit for Virtuoso advisors and their luxury clients seeking an intimate, all-inclusive sailing experience. Bradley highlights the ship’s romantic hand-raised sails, spacious staterooms with verandas, unique small-port itineraries, and onboard perks like fine dining, a full spa, and Virtuoso-exclusive amenities. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Mayle, event director for the ILTM North America luxury travel show, talks with James Shillinglaw of Insider Travel Report, about this year’s event, scheduled for Oct. 8-10 at the Baha Mar resort in the Bahamas. The event, which features more than 500 luxury buyers (advisors) and 500 luxury suppliers, will be co-located this year with the PROUD Experiences LGQBT+ show. Mayle tells us all about the many benefits of attending ILTM North America —and highlights that there is still some limited space available for qualified and approved buyers. For more information or to apply to attend, email Simon Mayle at simon.mayle@rxglobal.com or visit www.iltm.com/northamerica.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mario Naar, owner of Miami’s Chevre, chef Claudio Giordano, and sommelier Nils Lackner (the "cheese guy," "the fish guy," and the "wine guy") talk with Alan Fine of Insider Travel Report about leading a special “cultivated journey” aboard Sea Cloud Spirit through Corsica and Sardinia. They share how Sea Cloud Spirit’s top-quality ingredients and immersive food and wine focus create an unforgettable luxury sailing experience. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angie Licea, president of Global Travel Collection, talks with James Shillinglaw of Insider Travel Report about the debut of Arrive, the company’s new luxury advisor conference designed to replace Elevate. Licea shares how the event delivered curated one-on-one meetings, innovative engagement sessions, advisor and partner recognition, and networking that inspired record attendance and immediate sellouts for next year’s event. She also discusses GTC’s integration journey, advisor growth strategy, and why the brand continues to lead in luxury travel. For more information, visit www.globaltravelcollection.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mirell Reyes, CEO North America, and Kevin Smith, chief sales officer North America for Sea Cloud Cruises, talk with Alan Fine of Insider Travel Report about expanding the brand’s presence in North America. They outline the appeal of the all-inclusive, luxury sailing experience—from hand-raised sails and intimate itineraries to strong commission opportunities and group incentives for travel advisors. For more information, visit www.seacloud.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Petra Zierer, cluster director of sales at Kempinski Palace Portorož, talks with Olivia Liveng of Insider Travel Report about why this five-star hotel on Slovenia’s Adriatic coast is a must-book for luxury travelers. Zierer shares the hotel’s unique blend of historic palace charm and modern design, its spa offerings using local ingredients, and immersive culinary and outdoor experiences in Portorož and Piran. For more information, visit www.kempinski.com/en/palace-portoroz.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lindsay Pearlman, newly appointed president of Travel Leaders Network, talks with Alan Fine of Insider Travel Report about his vision for the network, including strategic growth, a more personalized approach to agency support, and major tech tools like Agent Profiler and Snap. Pearlman discusses recruitment success, the importance of targeted training, and why travel advisors remain critical as travelers seek more complex, customized experiences. For more information, visit www.travelleadersnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marilyn Conroy, executive vice president of business development at Riviera Travel, talks with Alan Fine of Insider Travel Report about why travel advisors are central to Riviera’s growth strategy. Conroy highlights the brand’s high commissions (up to 18%), lucrative group policies, solo traveler options, and guaranteed guest satisfaction. Conroy also shares updates on new ships, training resources, and enhanced support tools for advisors. For more information, visit www.rivierarivercruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bonnie Garrett, business development manager for the West Coast at CIE Tours, joins James Shillinglaw of Insider Travel Report about what makes CIE Tours a top choice for booking group travel. She highlights the ease of managing groups thanks to dedicated support, strong earning potential for travel advisors, and exceptional guest satisfaction—boasting a 95 percent satisfaction rate backed by more than 90 years of expertise. To learn more, visit CIE Tours’ Group Travel page at: https://www.cietours.com/travel-types/group-travel?utm_source=itr&utm_medium=video&utm_campaign=20250626_GroupsInterview_B2B
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mihaela Rupnik Cek, director general at TourSlove/TourismSlovenia, talks with Olivia Liveng of Insider Travel Report about what makes Slovenia a standout European destination—from Lake Bled and Ljubljana to the country’s commitment to sustainability and authentic local experiences. Cek highlights Slovenia’s unique blend of alpine and Mediterranean landscapes, immersive cultural activities, and diverse gastronomy, as well as its focus on avoiding mass tourism while preserving hidden gems. For more information, visit www.slovenia.info.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alan Henman, assistant commissioner of tourism for the U.S. Virgin Islands, talks with Alan Fine of Insider Travel Report about record-breaking growth driven by strong airlift and increased cruise calls. He shares updates on new hotel openings and renovations across St. Thomas and St. Croix, plus refreshed marketing campaigns. Henman also highlights tools available to travel advisors to help them sell the islands. For more information, visit www.visitusvi.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paul Pennicook, interim CEO of Experience Turks and Caicos, talks with Alan Fine of Insider Travel Report about the destination’s new DMO structure and how it supports sustainability, inclusiveness and competitiveness. He outlines developments including new hotels in South Caicos, high ADRs on Grace Bay, expanded outreach to consortia like Virtuoso, and a renewed focus on travel advisor education and fams. For more information, visit www.turksandcaicostourism.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lewis Louis, CEO of the Saint Lucia Tourism Authority, talks with Alan Fine of Insider Travel Report about why Saint Lucia is gaining traction with travel advisors. He outlines new development incentives, regenerative tourism initiatives, and how the island is channeling qualified travel leads directly to advisors through its Saint Lucia Expert program. For more information, visit www.stlucia.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Fiona Ashton, event manager for the International Golf Travel Market (IGTM), talks with James Shillinglaw of Insider Travel Report about how this niche, B2B event connects top golf tour operators with resorts, courses and tourism boards from 45 countries. Ashton explains how hosted buyers are vetted and supported—with hotel and flight subsidies—and outlines the 2024 show format, which includes a golf tournament, one-to-one meetings, speed networking and a gala dinner, all taking place Oct. 20–23 at the Palais des Festivals in Cannes, France. For more information, visit www.igtmarket.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marva Williams, CEO and director of tourism for Discover Dominica, talks with Alan Fine of Insider Travel Report about how new nonstop flights from Newark and Miami are driving interest from North American travelers. She highlights Dominica’s eco-luxury appeal, including upscale resorts, natural wonders and the upcoming Valley of Desolation cable car. Williams also discusses cultural draws like Carnival, the World Creole Music Festival and bouyon music. For more information, visit www.discoverdominica.com.
Marva Williams, CEO and director of tourism for Discover Dominica, talks with Alan Fine of Insider Travel Report about why the island is gaining traction with North American travelers, thanks to new nonstop flights from Newark and Miami. She highlights Dominica’s eco-luxury appeal—from upscale resorts like Secret Bay and InterContinental to 365 rivers, hundreds of waterfalls, and the upcoming Valley of Desolation cable car. Williams also outlines cultural draws including Carnival, the World Creole Music Festival, and the island’s signature bouyon music. For more information, visit www.discoverdominica.com.
What’s new, what’s next, and why NOW is the perfect time to take another look at Celestyal.
Ray Gonsalves, restaurant manager for Celestyal Journey, talks with Jennifer Lutz of Insider Travel Report about the cruise line’s rotating menus, fresh Greek-sourced ingredients and onboard culinary production. He highlights the ship’s specialty dining options, entertainment-style service and strong accommodations for dietary needs including gluten-free and allergy-friendly meals. For more information, visit www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gary Hendrick Dominguez, deputy director of international marketing and promotions for the Cayman Islands, talks with Alan Fine of Insider Travel Report about the island’s eight-day summer campaign, growth in U.S. airlift, and record-breaking visitor numbers. He highlights new hotel developments, culinary festivals, and a 40 percent repeat visitation rate that makes the Caymans an easy sell. For more information, visit www.visitcaymanislands.com/traveldeals.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephanie McDonald, trade training and development manager for Celestyal Cruises, talks with Jennifer Lutz of Insider Travel Report about the line’s destination-focused approach, with longer port times, fewer sea days and access to lesser-known stops in Greece, Italy, Croatia and Montenegro. McDonald explains how Celestyal supports advisors with training modules, webinars, customized excursion planning and a growing North American sales team. For more information, visit www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Colin James, CEO of the Antigua and Barbuda Tourism Authority, talks with Alan Fine of Insider Travel Report about record-breaking visitor numbers, extended season strategies like Culinary Month, and sustainable tourism practices. He outlines new investments including Nobu, Nikki Beach and Moon Gate resorts, plus cruise homeporting and seamless airport arrival technology. James also previews the country’s festival calendar and the Black Pineapple Awards for top-selling travel advisors. For more information, visit www.visitantiguabarbuda.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sharon Law, shore excursion manager for Celestyal Journey, talks with Jennifer Lutz of Insider Travel Report about how the cruise line’s midsize ships allow access to hidden gems in Greece, Italy, Croatia and Montenegro. Laure outlines five distinct itineraries, including the new Heavenly itinerary, and highlights immersive excursions such as olive oil tastings, cooking classes and hands-on mosaic workshops. She also explains how excursions can be customized for groups and made accessible for travelers with mobility challenges. For more information, visit www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jameel Rochester, director; Shantell Richardson, deputy director; and the Hon. Cardigan Connor, minister of tourism, health and sports for Anguilla, talk with Alan Fine of Insider Travel Report about why Anguilla is gaining momentum with the travel trade. They outline record-breaking visitor growth, new festival-driven marketing initiatives, and how Anguilla’s luxury resorts, locally owned inns and diverse experiences—from sports tourism to gastronomy—make it a year-round sell. For more information, visit www.ivisitanguilla.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristin Karst, co-founder and chief brand ambassador, talks with James Shillinglaw of Insider Travel Report about the increased interest in river cruising, evolving guest preferences and authentic cultural experiences in Colombia and beyond. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dean Sivley, president of Berkshire Hathaway Travel Protection, talks with James Shillinglaw of Insider Travel Report about how his company, with famous owner Warren Buffet, is seeking to become a major played in the travel industry market. Later this year Berkshire Hathaway will debut a series of revolutionary travel insurance products that will make it a viable of option for your travel clients. For more information, visit www.bhtp.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jodi Bainter, vice president of domestic leisure sales for Disney Destinations, talks with Jennifer Jones of Insider Travel Report about limited time offers and room specials celebrating Disneyland’s 70th anniversary through summer 2026. Bainter highlights new shows, character encounters, and the $100 per day anniversary ticket Offer. She also invites travel advisors to visit the Disney Appreciation Station June 6–8. For more information, visit www.disneytravelagents.com or www.disneyland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melinda Fortunato, owner of Best Travel in Washington, D.C., talks with James Shillinglaw of Insider Travel Report about her experience as an ASTA Verified Travel Advisor. Fortunato, a member of ASTA’s board, describes the VTA program, what it includes, and why she recommends that every ASTA advisor become a VTA. For more information, click on ASTA Verified Travel Advisor or visit www.verivacation.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Antonio Bignoni, chief operating officer for the Serras Collection, talks with James Shillinglaw of Insider Travel Report about the Serras Barcelona, a hideaway boutique hotel close to the port and the city’s top attractions. With a rooftop bar and restaurant, and a signature main restaurant, plus sumptuous accommodations, Serra Barcelona ticks all the boxes for a luxury stay. Bonus point: Picasso once had his studio in the same building as the hotel. For more information, visit https://serrasbarcelona.com/es.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robin Lawther, vice president of Expedia TAAP (Travel Agent Affiliate Program), talks with James Shillinglaw of Insider Travel Report about how his dedicated unit helps all travel advisors with bookable and commissionable hotel content (the same as Expedia’s) as well as new technology and other products designed to boost profits. We interviewed Lawther after Expedia TAAP released a survey showing travel advisors are a growing and viable distribution channel. For more information, visit www.expediataap.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nga Ding, sustainability manager for Six Senses Ninh Van Bay in Vietnam, talks with Jennifer Lutz of Insider Travel Report about how the resort integrates environmental stewardship across departments, engaging guests with eco-education, local partnerships and 16 hands-on sustainability experiences. Ding explains how the property tracks and audits its impact, funds conservation, and supports guest wellness through organic food and mindful living. For more information, visit www.sixsenses.com/en/resorts/ninh-van-bay.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sandra Jimenez, general manager of Almanac Barcelona, talks with James Shillinglaw about her wonderful boutique property in the heart of the city. The hotel features comfortable, spacious and modern rooms; Varens, a signature plant-forward restaurant; and the Azimuth rooftop bar, complete with a small pool, overlooking Gaudi’s famed La Sagreda Familia. For more information, visit www.almanachotels.com/barcelona.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
What do luxury river cruises offer that sets them apart today? What kind innovative itineraries and destinations are they offering? What dining options do they need to have? What tours and excursions do they need to offer. This panel examines how luxury river cruising has changed and what makes it different. Alan Fine of Insider Travel Report moderates this panel of experts, including Kelly Ross, Azamara; Jason Douglas Harris, Silversea and Matthew Zion, AmaWaterways.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
When developing a great luxury trip, it’s essential to turn to the experts—the destination management companies and tour operators who can help you create the perfect trip for your clients. The companies on this panel are specialists in helping you choose the right destinations, accommodations, transportation and sightseeing to satisfy your high-end clients. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Ana Kammerer, sales director; Emerging Destinations, Danielle Rudic, vice president of marketing and product, TraveLive; Maria Tuttocuore, sales-North America, Going2Italy and David Solis, head of business development, Ultimate Jet Vacations.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
You can book luxury hotels and resorts or you can find alternative accommodations when selling luxury. The right place for your clients just might be a villa, a luxury all-inclusive or a boutique resort. We have representatives of all three categories on this panel. They explain the advantages of each type of accommodation and tell you how to sell it. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Claire De-couto, assistant manager, Azura Bermuda; Willie Fernandez, chief marketing officer, Rental Escapes and Jaimie Robinson, leisure sales manager, Princess Hotels & Resorts Jamaica.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tour operators and guided vacation companies often have the ideal programs for high-end clients, offering a range of luxury experiences across global destinations. This panel features top operators specializing in luxury travel worldwide. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Kiran Nambiar, senior vice president-sales, ANZCRO; Ashish Sanghrajka, president, Big Five Tours & Expeditions; Ryan Grissett, regional director of sales, Collette and Bertrand Collignon, president and CEO, Decouvertes DMC France.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In just the last five years, a new slate of luxury expedition ships has come to dominate the market. These ships combine the comforts of a luxury cruise ship with an expedition cruise ship experience, both in polar cruises and other regions of the world. This panel examines how this new category has evolved and where it’s heading in the future. James Shillinglaw of Insider Travel Report moderates this panel of experts, including Kris Endreson, head of sales-North America, Aurora Expeditions; Kelly Predmesky, director of national accounts, Swan Hellenic and Michael Weldon, director-national, key and strategic accounts, HX Expeditions.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Countries, cities and regions are increasingly working to target luxury travelers. How are they working with travel advisors and luxury suppliers to better define themselves as true luxury destinations? How are they marketing themselves as luxury destinations? Alan Fine of Insider Travel Report moderates this panel of experts, including Shana Whyte, senior sales manager, U.S. Virgin Islands and Milijana Borojevic, director, Korčula Tourist Board.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Countries, cities and regions are increasingly working to target luxury travelers. How are they working with travel advisors and luxury suppliers to better define themselves as true luxury destinations? How are they marketing themselves as luxury destinations? Alan Fine of Insider Travel Report moderates this panel of experts, including Jonathan Heasman, Visit Britain; Tafari Burns, Saudi Tourism Authority and Gustavo Inciarte, Tourism Australia.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Hamilton, director of marketing for the Intercontinental Danang Sun Peninsula Resort in Viet Nam, talks with Jennifer Lutz of Insider Travel Report about how the resort integrates sustainability into its luxury experience, from rainforest conservation and endangered monkey protection to energy-saving design and community education. Hamilton discusses the property's architecture inspired by Vietnamese heritage, a Michelin-starred dining program, wellness offerings and the importance of creating a peaceful, immersive escape. For more information, visit www.danang.intercontinental.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jan Mindermann, senior vice president-operations for Almanac Hotels, talks with James Shillinglaw of Insider Travel Report about his luxury boutique chain of properties located in Barcelona, Vienna, Prague and Zagreb. Interviewed on the rooftop of Almanac Barcelona, Minderman emphasizes to refined dining, mixology, luxurious rooms and suites and more that make Almanac a great option for high-end clients. For more information, visit www.almanachotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mateu Hernández, CEO of Barcelona Tourism, talks with James Shillinglaw of Insider Travel Report about how his city is once again see a surge in tourism from the U.S., which remains a key market. Hernández, who spoke with us just before the Virtuoso Symposium on Crystal Serenity, describes Barcelona’s unique attractions and luxury hotels. He also says concerns about overtourism, and the resulting protests were a bit overblown. Barcelona remains a welcoming city for Americans. For more information, visit www.barcelonaturisme.com/wv3/en/.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alberto Selas, general manager of Nobu Hotel Barcelona, talks with Jennifer Lutz of Insider Travel Report about how his hotel combines personalized luxury with sustainable practices, including local sourcing and wellness programs. He also shares updates on Nobu’s global growth and how its restaurant roots continue to guide the brand’s hospitality. For more information, visit www.nobuhotels.com/barcelona.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Holland, founder of Travel Simplicity and a charter member of Serandipians by Traveller Made, talks with Alan Fine of Insider Travel Report about why he chose this global, supplier-funded luxury network, which is free to qualified advisors. Holland explains how the collaborative community of boutique travel designers, curated suppliers and global training resources supportx his growth and branding as a luxury “travel butler.” For more information, visit www.travellermade.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angie Pineda, sales and marketing manager for Hotel Casa San Agustín and Hotel Casa Pestagua, talks with Michela Guzy of Insider Travel Report about Cartagena’s UNESCO-protected old town and the unique appeal of these sister properties just blocks apart. San Agustín is the only Leading Hotels of the World member in Colombia, while Pestagua is part of Relais & Châteaux. Both offer full-service restaurants, pools and spa access, along with a shared private beach escape 45 minutes away. For more information, visit www.hotelcasasanagustin.com and www.hotelcasapestagua.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Natalie Galvis, assistant director of sales for Four Seasons, talks with Michaela Guzy of Insider Travel Report about the brand’s two boutique properties in Bogotá. She explains how Casa Medina offers a historic retreat in the financial district, while Four Seasons Bogotá is set in the city’s lively shopping and nightlife zone. Galvis also shares highlights in dining, spa, and cultural experiences. For more information, visit www.fourseasons.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Justin Heckman, National Director of Sales Strategy at Club Med, joins James Shillinglaw of Insider Travel Report to discuss Club Med’s rich history and its 75th anniversary celebration this year. Their conversation highlights the brand’s distinctive resort portfolio, extensive range of activities, dedicated travel advisor programs, and major brand-wide developments — including renovations at Club Med Punta Cana and Club Med Cancun, as well as the launch of new resorts. Founded in 1950 by Gérard Blitz, Club Med pioneered the all-inclusive vacation concept and now operates nearly 70 premium, family-friendly resorts in breathtaking destinations across the Americas, Caribbean, Asia, Africa, Europe, and the Mediterranean. Club Med also supports travel advisors with a variety of resources to help promote and sell its resorts worldwide. For more information, visit Club Med’s dedicated travel advisor portal at https://cmta.pro.clubmed/.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dana White, founder of Lead Explorers, talks with Alan Fine of Insider Travel Report about how joining Traveller Made in 2018 transformed her business by connecting her with a global network of vetted DMCs, hoteliers and fellow travel designers. She explains how the supplier-funded, no-cost luxury network supports creativity, collaboration and international reach for boutique creators of travel. Based in New York, Lead Explorers specializes in highly customized, experience-driven itineraries for sophisticated travelers. For more information, visit www.travellermade.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Zach Rabinor, founder and CEO of Journey Mexico, talks with Alan Fine of Insider Travel Report about how Traveller Made—a supplier-funded luxury travel network that is free to qualified travel advisors—helped his business grow into a leading DMC. A charter member since 2013, Rabinor explains how the Traveller Made network’s artisan focus and selective membership make it a top source of high-end clients and an ideal match for his custom travel offerings in Mexico, Colombia and Costa Rica. For more information, visit www.travellermade.com or www.journeymexico.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pascal Visintainer, global chief sales officer for Accor Luxury and Lifestyle, talks with Alan Fine of Insider Travel Report about Accor’s long-term strategy, focusing on partnerships with top travel advisor networks like Traveller Made. He shares how Accor is growing its luxury and lifestyle division, with more than 100 new properties in development and continued investment in iconic brands and experiences. For more information, visit hera.accor.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pascal Visintainer, global chief sales officer for Accor Luxury and Lifestyle, talks with Alan Fine of Insider Travel Report about Accor’s long-term strategy, focusing on partnerships with top travel advisor networks like Traveller Made. He shares how Accor is growing its luxury and lifestyle division, with more than 100 new properties in development and continued investment in iconic brands and experiences. For more information, visit hera.accor.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Quentin Desurmont, founder and president of Traveller Made, talks with Alan Fine of Insider Travel Report about how the luxury network supports elite travel designers at no cost to them since Traveller Made is entirely supplier funded. He explains how the network emphasizes branding, creativity and personalization over sales volume, and discusses its growing embrace of artificial intelligence as a tool to enhance bespoke service. For more information, visit www.travellermade.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Herrera, president and CEO of Norwegian Cruise Line, speaks with Alan Fine of Insider Travel Report about the evolution of the Prima-class experience with Norwegian Aqua, from its expanded spaces and innovative Glow Court to the Aqua Slidecoaster replacing the Prima Speedway racetrack. Herrera also shares upcoming enhancements at Great Stirrup Cay, the brand’s resilience amid global uncertainty, and why the Prince-themed “Revolution” show is his entertainment favorite. For more information, visit www.ncl.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Garret Corcoran, general manager of the Abbey Inn & Spa, talks with James Shillinglaw of Insider Travel Report about his property, located in a historic convent overlooking the Hudson River in Peekskill, N.Y. With renovated accommodations, a great restaurant and bar, and a fabulous spa, this is truly a five-star retreat just an hour from Manhattan. For more information, visit www.theabbeyinn.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Henley Vazquez, co-founder of New York-based Fora Travel, talks with Amy Tate of Insider Travel about her innovative host agency, which this month opened s pop-up store at 433 West Broadway in New York to get more people interested in buying and selling travel. Vazquez tells us how her Virtuoso-affiliated agency has grown dramatically in sales and number of advisors, even as it introduces new programs and technologies for its members. For more information, visit www.foratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Kolner, executive vice president of luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report at last week’s Virtuoso Symposium onboard Crystal Serenity about what the numbers say about luxury travel today. Kolner reveals Virtuoso sales numbers this year and into next year, what’s selling well, and how Virtuoso’s agencies are dealing with chaotic times. He also details what destinations and product categories are proving to resilient and what travelers are most concerned about. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report talks with Nik Patel, co-founder of 42 Hotel, and Chef Eric LeVine of the Blackbird Gastro Pub and brand-new Evolution restaurant about their hideaway in Williamsburg, N.Y. With a luxury boutique hotel and two dining outlets this just might be Brooklyn's best best-kept secret—for now. Chef Levigne has created a Brooklyn-themed tasting menu that is both innovative and fun. And Patel has developed a hotel whose name pays homage to his roots in India. For more information, visit https://42hotel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top destinations around the world can help you plan and execute the perfect destination wedding or honeymoon experience for your clients. Discover the resources these destinations can provide to help you create the ultimate destination wedding or honeymoon. James Shillinglaw of Insider Travel Report moderates a panel including Shana Whyte, senior sales manager for the U.S. Virgin Islands; Nathalie Pinthiere-Brooks, niche markets officer for St. Martin Tourism and Robyn Basso, CTC, senior director, travel industry partnerships for Hawaii Visitors & Convention Bureau.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Dennis, vice president of sales for Viva Cruises in the U.S., Canada and South America, talks with Alan Fine of Insider Travel Report about the brand’s growing U.S. presence and evolving product line. He details how Viva’s all-inclusive model delivers strong value with excursions, gratuities, minibar, wine pairings and multiple dining venues included. Dennis also introduces Viva Boutique, a new luxury concept debuting in 2026 on the Seine with more suites, themed itineraries and an elevated onboard experience. For more information, visit www.viva-cruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
When you think of destination weddings and honeymoons, the first thing that might not come to mind is how a tour operator or destination management company can help you plan the perfect experience. These two top companies can help you and your clients create the top romantic experiences in the destinations they service. James Shillinglaw of Insider Travel Report moderates a panel that includes Kiran Nambiar, senior vice president-sales for Anzcro and Mina Agnos, president of Travelive.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrea Kruse, CEO of Viva Cruises, talks with Alan Fine of Insider Travel Report about the all-inclusive upscale brand’s growth to eight ships since 2018. Kruse outlines updates in design, sustainability, and wellness across the fleet and introduces Viva Boutique, a new luxury concept launching in France with larger suites, regional cuisine, and themed itineraries. For more information, visit www.viva-cruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
You may consider yourself to be an expert in planning honeymoons and destination weddings, but there are always professional resources you can turn to when you need help. This panel features two companies that can inspire, create and develop your destination wedding or honeymoon plan for your clients. James Shillinglaw of Insider Travel Report moderates a panel that includes Jodi Lubin, director of strategic sales for ID Travel Group and Shri Lildharrie, owner of LOVU.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carlos Antunes, director for the Americas for TAP Air Portugal, talks with James Shillinglaw of Insider Travel Report about TAP’s new routes, including one from LAX opening this week, and other U.S. gateways. He also showcases TAP’s modern aircraft and Lisbon hub as a way to get to the rest of Europe and Africa. Plus TAP has regular sales that offer some of the best fares in the market. For more information, visit www.flytap.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of two all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on location, facilities and programs. Alan Fine of Insider Travel Report moderates this panel that includes Loreto Lazo, director of romance for Iberostar Hotels & Resorts and Griselda Garcia, sales manager for Almare Luxury All-Inclusive Resort.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
For a destination wedding or honeymoon, the right choice for your clients often is an all-inclusive resort. In this panel, we feature representatives of several all-inclusive properties who give you the lowdown on why their resort is the perfect place to book based on its location, facilities and programs. Alan Fine of Insider Travel Report moderates this panel that includes Yanique Thomas, weddings manager, Princess Hotels & Resorts Jamaica; Ruben Velazquez Robles, business development manager, Ocean by H10 Hotels; Gina Johnson, senior manager-destination weddings, Hilton All-Inclusive and Marina Cabrera, product and operation coordinator Caribbean for Bahia Principe Resorts.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Maria Elena Malpezzi-Price, co-owner of ExperiencePlus! Bike Tours, talks with James Shillinglaw about her bike touring company, which offers cycling adventures throughout Europe, Latin America and the Caribbean. Maria Elena also details how her bike tours are orchestrated, including where guests stay, where they eat, what they see, and what kind of bikes they ride. For more information, visit www.experienceplus.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Courtnie Nichols, CEO & founder of TravelBash, talks with James Shillinglaw of Insider Travel Report about how she got into the travel business, grew her group destination weddings niche (Travel Bash), formed a travel club for her best clients (Trvlb), and now is set to offer a new conference on luxury travel (The Biz Huddle) to help her fellow advisors, which will make its debut in July in Austin, Texas. For more information, on Nichols’ businesses, visit www.travelbash.com or www.trvlb.com. For more information on The Biz Huddle or to apply to attend, visit www.thebizhuddle.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Frédéric de Marcy Chelin, general manager at Shangri-La Le Touessrok, talks with James Shillinglaw of Insider Travel Report about his famed destination resort on Mauritius. It might seem a long way to go, but for your clients visiting Dubai or South Africa, it’s just a quick flight away to find great beaches, pools, fine dining and sumptuous accommodations at this destination resort. Mauritus native Chelin tells you all about it. For more information, visit www.shangri-la.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Suter, general manager of the Mandarin Oriental, Munich, speaks with Michaela Guzy of Insider Travel Report about the hotel’s 25th anniversary, new residential expansion, and upcoming pedestrian-friendly enhancements in its central location. Suter highlights the property’s boutique scale with just 73 rooms, its celebrated Matsuhisa restaurant and rooftop bar, and its blend of Bavarian culture and Asian service. He also discusses Munich's walkable attractions, spa offerings, and top local experiences, including Oktoberfest, beer gardens, and the English Garden. For more information, visit www.mandarinoriental.com/munich.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dan Hansen, head of Americas development and global head of Hyatt Studios, talks with James Shillinglaw of Insider Travel Report about the growing new Hyatt Studio brand and what it offers guests. Hyatt Studios is part of Hyatt Essentials Collection, which includes Caption by Hyatt, Hyatt Place and Hyatt House. Hansen explains the differences between those brands as well as where Hyatt is expanding in other areas. For more information, visit www.hyatt.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Will Cairns, founder of Active England Tours, talks with James Shillinglaw of Insider Travel Report about what his company offers and why increasingly Wales is emerging as a top destination in the U.K. From national parks to castles and other historic attractions, from great accommodations to inventive cuisine, Wales hits all the hot spots—and Active England has the programs to meet the demand. For more information, visit www.activeenglandtours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Portia Hart, owner and manager of Blue Apple Beach, talks with James Shillinglaw of Insider Travel Report about her unique sustainable resort located on an island just minutes by boat from Cartagena, Colombia. Hart tells us how she founded the property and why it’s been recognized by readers of Conde Nast Travel and why she herself has been called a pioneer shaping the future of travel. For more information, visit www.blueapplebeach.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Chapman, complex general manager of The Benjamin Royal Sonesta, talks with James Shillinglaw of Insider Travel Report, about his historic and recently renovated hotel located in midtown New York on Lexington Avenue. With large, refurbished rooms and a brand-new spa, The Benjamin offers a luxurious experience for guests. And soon, it will get a new restaurant and bar. For more information, visit www.thebenjamin.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Chernesky, senior vice president of North America sales for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about Norwegian Aqua, the newest ship in the Prima Plus class. He explains how the design builds on previous ships with expanded public spaces, new dining concepts like Sukhothai and the Indulge Food Hall, and standout attractions including the Aqua Slidecoaster. Chernesky also details luxury upgrades to The Haven, highlights entertainment options including a Prince tribute concert, and outlines current and upcoming itineraries. For more information, visit www.ncl.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Shelly Hartfield, vice president of destinations for Victory Cruise Lines, speaks with Alan Fine of Insider Travel Report about the brand’s curated shore excursions across the Great Lakes and how her team was able to quickly create new experiences during a recent repositioning cruise. She discusses immersive tours that go beyond the top 10 attractions, and shares how Victory’s itineraries cater to American travelers seeking European-style exploration closer to home. For more information, visit www.victorycruiselines.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephanie Mirando, senior vice president of global marketing at Collette, talks with James Shillinglaw of Insider Travel Report about the modern traveler and how Collette's product is evolving to meet their needs. She also details the tools and support the company has to help travel advisors to sell confidently, as well as what's on tap for Collette's Travel Advisor Appreciation Month. For more information visit www.gocollette.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kari Koskela, general manager of Shangri-La Toronto, talks with James Shillinglaw of Insider Travel Report about his luxurious designer hotel in the heart of the city. It comes complete with an Italian and Asia restaurant, a buzzing central hotel lobby and a spacious spa. It’s the perfect place to stay when visiting trendy Toronto. For more information, visit www.shangri-la.com/toronto.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Patrick Miller, president of Rio Las Vegas, takes James Shillinglaw of Insider Travel Report on a tour of this famed casino resort, which now features renovated rooms, new dining options, new lounges, new shows and a surprising villa complex. At the same time Rio Las Vegas has kept its famed Voodoo Lounge and its signature entertainment. For more information, visit www.riolasvegas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kelly Messina, senior director of leisure sales for the Las Vegas Convention & Visitors Authority, talks with James Shillinglaw of Insider Travel Report about the very first Spotlight Nevada, a new trade event designed to promote resorts and attractions in Las Vegas and the rest of Nevada. On April 13-15, nearly 80 travel advisors gathered with roughly 100 suppliers to meet and experience all the state has to offer. And Spotlight Nevada will return next year. For more information, visit www.spotlightnevada.com or www.visitlasvegas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Guillermo Ortega, general manager of Hotel Continental, talks with James Shillinglaw of Insider Travel Report about his newly refurbished art deco boutique property on the famed Collins Avenue in Miami Beach. With fully refurbished rooms, a classic pool area and innovative artwork, this hotel, part of Hilton’s Tapestry Collection, is a great option for your clients. Plus, Ortega will be opening a new speakeasy bar and rooftop bar later this year to make the Miami experience more complete. For more information, visit www.hilton.com/en/hotels/miaupup-hotel-continental-miami-beach.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Craig Richison, area director of sales for Hersha Hospitality Management, which manages the Cadillac Hotel & Beach Club in Miami Beach, talks with James Shillinglaw of Insider Travel Report about this classic art-deco property, great for singles, couples and families. With a large pool area, pool bar and restaurant, a more formal Italian grill and direct access to the beach, the Cadillac, part of Marriott’s Autograph Collection, ticks all the boxes for a great stay in Miami. For more information, visit www.cadillachotelmiamibeach.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chef Luigi Iannuario, executive chef at Donna Mare Italian Chophouse talks with James Shillinglaw of Insider Travel Report about his brand-new restaurant, which features all the Italian classics and much more. Located in the Cadillac Hotel & Beach Club, this restaurant is one of those great finds that may soon become wildly popular—so book your clients now. For more information, visit www.donnamare.com or www.cadillachotelmiamibeach.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matteo Mancini, senior manager of kids and family entertainment for MSC Cruises, talks with Alan Fine of Insider Travel Report aboard the brand-new MSC World America to showcase the ship’s groundbreaking family programming. Mancini discusses the Family Aventura district, the Lego partnership, Guinness World Records events, and innovative attractions like the Cliffhanger swing and sky rail. He also highlights MSC’s popular youth soap opera “Cabin 12006” where the kids get to be the star. For more information, visit www.msccruises.com and www.youtube.com/user/MSCCruisesOfficial.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Waggoner, CEO of Victory Cruise Line, speaks to Alan Fine of Insider Travel Report about the rechristened Victory I, which made its return to Great Lakes cruising on April 27. The ship, which will be joined by Victory II next month, will sail on Great Lakes cruises between Chicago and Toronto (and the reverse), stopping at Niagara Falls, Cleveland, Detroit, Sault St. Marie, Mackinac Island, Escanaba (Mich.). For more information, visit www.victorycruiselines.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristin Karst, co-founder and chief brand ambassador for AmaWaterways, talks with James Shillinglaw of Insider Travel Report about the AmaMagdalena, the first river ship to cruise in Colombia. The ship made its debut earlier this month sailing seven-night cruises on a culturally rich and scenic itinerary from Cartagena to Barranquilla (and the reverse). For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrea Franklin, CEO of Barbados Tourism Marketing Inc., talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami, about her island’s growing cruise business. Franklin attended Seatrade to convince more cruise lines to choose Barbados as a great port of call. For more information, visit www.visitbarbados.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melnecia Marshall, deputy chief executive officer for the St. Kitts Tourism Authority, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami about how her island nation works to attract more cruise business. With the ability to take multiple ships of almost any size, great attractions, spectacular beaches and a long history, St. Kitts just might be one of the perfect port of calls in the Caribbean. For more information, visit www.visitstkitts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gerry Larsson-Fedde, chief operating officer of Hurtigruten, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami about his cruise line’s plan to get to Net-Zero (non-carbon-emitting) cruising as early as 2030. With new ships and new technologies, the Norwegian coastal cruise company is betting it can lead the way to the next generation of cruising. For more information, visit www.hurtigruten.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Latia Duncombe, director general of the Bahamas Ministry of Tourism, Investments & Aviation, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about why the Bahamas has focused so heavily on the cruise market, developing Nassau as the top port in the region and developing many private islands for specific cruise lines. She also details a new program to get cruisers and other travelers to experience the Bahamas like a local. For more information, visit www.bahamas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Tanguay, global head of sales for Aurora Expeditions, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about his luxury expedition cruise line, which offers sailings to Antarctica, the Arctic, Greenland, Iceland, Oceania & Asia and Europe. With a crew of explorers and scientists, Aurora offers guests a unique perspective on expedition cruising with some unusual itineraries that can’t be duplicated. For more information, visit www.aurora-expeditions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Hans Rood, CEO of Transcend Cruises, talks with James Shillinglaw of Insider Travel Report about how his river cruise line is dedicated to group travel, catering to corporate groups, family groups, weddings and full ship charters. Transcend also will feature a new fleet of specially designed river ships that are some of the most innovative in the market. If you’re a group travel specialist, this is exactly the kind of product you need. For more information, visit www.transcendcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carlo Micallef, CEO of the Malta Tourism Authority, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami, about how his island nation is quickly becoming one of the most popular cruise ports in the Mediterranean. With history, spectacular scenery, beaches, picturesque small cities and towns, great food and wine, Malta qualifies as a must-visit destination—and cruise lines are quickly coming the realize it’s an essential port of call. For more information, visit www.visitmalta.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Fredericks, senior vice president-sales and marketing for Century Cruises, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about how Century delivers a luxury river cruise on the Yangtze and other rivers of China. It also offers a series of pre- and post-tour that can give your clients a great travel experience in the rest of China and beyond. For more information, visit www.centurycruise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Explora Journeys’ Anna Nash, global president, and Chris Austin, president-North America, talk with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami, about how their luxury lifestyle brand has evolved since it launched its first ship two years ago. With a second ship now sailing and a third on the way. Explora Journeys is poised to offer even more luxury in its spacious, stylish ships boasting creative cuisine and innovative entertainment. For more information, visit www.explorajourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Natalya Leahy, CEO of National Geographic-Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about her first few months on the job. Leahy also tells us why she moved from her previous job at Seabourn and why National Geographic-Lindblad Expeditions offered such great opportunity to shape expedition cruising and adventure travel. For more information, visit www.expeditions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Greg Phillip, founder of Nevis Sun Tours, talks with James Shillinglaw of Insider Travel Report at the recent Seatrade Global in Miami about how his local tour operation can help your clients experience the island of Nevis. The former CEO of the Nevis Tourism Authority, Phillip offers comprehensive tours of his home island the adjacent St. Kitts in a way only a local can deliver, from an Alexander Hamilton island tour to walking and cycling programs, plus lots of charming boutique hotels and resorts. For more information, visit www.nevissuntours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Philippe Hetland Brault, CEO of Orient Express Sailing Yachts, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about his upcoming Orient Express Corinthian, the largest luxury sailing yacht in the world, set to debut in 2026. The yacht also will be one of the most sustainable in the cruise business. For more information or to book, call 888-595-0930 or visit www.orient-express.com/sailing.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francesco Galli Zugaro, CEO of Aqua Expeditions, talks with James Shillinglaw of Insider Travel Report at Seatrade Global in Miami about his innovative collection of luxury river ships and yachts sailing the Amazon Peru, Mekong in Vietnam and seas around Indonesia. Zugaro also explains why he sold a big stake in his company to Ponant Explorations. For more information, visit www.aquaexpeditions.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ron Gulasky, senior vice president-sales at Margaritaville at Sea, talks with James Shillinglaw of Insider Travel at Seatrade Global in Miami Beach about how his two-ship, Florida-based line has taken the value-oriented cruise market by storm in just two years. Gulasky describes the experiences, the accommodations, the dining and the destinations your clients will find when booking Margaritaville at Sea. For more information, visit www.margaritavilleatsea.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Prelog, president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report at Seatrade Cruise Global in Miami Beach about his boutique premium line’s upcoming two new ships, new itineraries around the world, new partnerships and new dining options that are turning Windstar into great option even for luxury travelers. For more information, visit www.windstarcruises.com .
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Conroy, veteran cruise executive and now a consultant with Mark S. Conroy & Associates, reflects on life spend in cruising with James Shillinglaw of Insider Travel Report. One of the most popular cruise executives among travel advisors, Conroy has worked for Norwegian Cruise Line, Royal Viking Line, Commodore Cruises, Renaissance Cruises, Radisson and Regent Seven Seas Cruises, and Silversea Cruises. He also has served with some of most legendary cruise executives in the business—a virtual who’s who of cruise icons who have shaped the industry (and we consider Mark to be a cruise icon himself). To connect with him on LinkedIn, visit www.linkedin.com/in/markconroy2.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Susana McCurdy, owner of McCurdy Luxury Travel in Las Vegas, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about why she joined Brownell Travel, and how the luxury host agency has helped her grow her business. For more information, visit www.brownelltravel.com or https://mccurdyluxurytravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pierre Pinon, general manager of Hôtel Majestic & Spa, a member of Preferred Hotel's luxury collection, speaks with Alan Fine of Insider Travel Report about the Paris property’s prime location near the Arc de Triomphe, its family ownership, and its evolution from a historic residential building into a luxury hotel. Binot describes rooms and suites, as well as a new seafood-focused restaurant that supports the hotel’s emphasis on wellness. For more information, visit www.majestic-hotel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anne Bluntzer, owner of Bluntzer Travel in San Antonio, Texas, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about why she joined host agency Brownell Travel, and what programs it has to help her sell more luxury travel. For more information, visit www.brownelltravel.com or www.bluntzertravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Patrick Katzenberg, general manager of The Londoner, a Preferred Hotel on London's Leicester Square, speaks with Alan Fine of Insider Travel Report about what makes the property the world’s first “super boutique hotel.” Katzenberg shares how the hotel’s central location, 350 rooms and suites, and eight stories above and below ground create a unique urban resort experience. For more information, visit www.thelondoner.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lauren Jones, owner of Solas Travels in Long Beach, Calif., a top Brownell-affiliated travel advisor, tells James Shillinglaw of Insider Travel Report why she joined the host agency, what Brownell programs she uses, and how she’s found sales success. For more information, visit www.brownelltravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matthew Dixon, managing partner of Archer Hotel Management, owner of The Palace Hotel Madrid, talks with James Shillinglaw of Insider Travel Report about how the luxury hotel has been completely renovated, including all rooms, public spaces and restaurants. With an enviable location in the heart of the city, The Palace Hotel, part of Marriott’s Luxury Collection, is close to major art museums, gardens and other attractions. For more information, visit www.thepalacehotelmadrid.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cathryn Norton, director of partner relationships at Brownell Travel, and Austin Leatherberry, director of partner opportunities at Brownell Travel, talk with James Shillinglaw of Insider Travel Report about how their luxury host agency selects its preferred partners and how it helps its member travel advisors sell more of their travel products. For more information, visit www.brownelltravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Iñigo Valenzuela, founder and CEO of Smartvel, talks with James Shillinglaw of Insider Travel Report about its mission to deliver high quality travel content leveraging artificial and human intelligence to deliver the right content at the right time when each of your customers need it. Smartvel offers b-to-b comprehensive solutions across all channels, sectors and content types. For more information, visit www.smartvel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Margaret Haas, director of advisor development at Brownell Travel, talks with James Shillinglaw of Insider Travel Report about her decision to get into travel with her father, Troy Haas’ host agency—and why she thinks travel and being a travel advisor is such a great opportunity. She also discusses her role at Brownell as director of advisor development. For more information, visit www.brownelltravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gwen Kozlowski, president of Exeter International, talks with James Shillinglaw of Insider Travel Report about how her company, which began as an Eastern Europe and Russia specialist, now delivers very different kind of luxury experience in many other European countries. For more information, visit www.exeterinternational.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gwen Kozlowski, president of Exeter International, talks with James Shillinglaw of Insider Travel Report about how her company, which began as an Eastern Europe and Russia specialist, now delivers very different kind of luxury experience in many other European countries. For more information, visit www.exeterinternational.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kerry Dyer, chief development officer for Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about how her Virtuoso-affiliated host agency develops its member advisors and turns them into some of the highest producers with the highest incomes in the business. Brownell is the oldest travel agency in America—and one of the most successful. For more information, visit www.brownelltravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Harris, president of Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about how America’s oldest travel agency has updated its operations and continues to help its affiliated travel advisors achieve some of the highest incomes in the business. Harris, who came from outside the industry a little more than two years, also tells us why travel is such a great business. For more information, visit www.brownelltavel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicola Butler, managing director and owner of NoteWorthy, talks with James Shillinglaw about how her boutique luxury travel company delivers unique and exquisite experiences in Britain that really can’t be duplicated. Butler is famed for creating trips that allow clients to see a very different kind of London and the rest of the country. For more information, visit www.noteworthy.co.uk.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Troy Haas, CEO of Brownell Travel, talks with James Shillinglaw of Insider Travel Report at the Brownell Academy in Chicago about his truly historic and innovative host agency, which dates from 1887. A founding member of Virtuoso, Brownell has remained a leader in an evolving travel industry—and its affiliated travel advisors continue to have some of the highest incomes in the business. For more information, visit www.brownelltravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Kansley, senior vice president of hotel operations for Norwegian Cruise Line, speaks with Alan Fine of Insider Travel Report aboard the new Norwegian Aqua about the ship’s expanded pool deck, enhanced atrium, upgraded cabins, multigenerational amenities, and entertainment, including “Revolution," a Prince tribute stage show. Kansley also discusses culinary additions including a Thai venue and plant-based outlet, and shares how Aqua was purpose-built for warm-weather cruising in the Caribbean. For more information, visit www.ncl.com or www.norwegiancentral.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gail Walter, cruise director on Avalon's Artistry II, talks with James Shillinglaw of Insider Travel Report about all the tours and activities guests can experience on Avalon’s new Bordeaux River cruise. Walter details the sites, the sounds and, yes, the wine that guests can sample during visits to top Bordeaux vineyards. For more information, visit www.avalonwaterways.com and www.traveladvisorportal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nils Lindstad of Four Seasons Yachts gives James Shillinglaw of Insider Travel Report an update on the status of the eagerly anticipated Four Seasons I, which is now on track to launch on revenue voyages in January 2026. Lindstad, who is vice president-business development and sales excellence for Marc-Henry Cruise Holdings Ltd,, owner and joint operator of Four Seasons Yachts, says despite some management changes last year, Four Season I will launch on schedule and with all the innovations guests expect from a revolutionary ship. For more information, visit www.fourseasonyachts.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nick Coward, cruise director on Tauck Savor, talks with James Shillinglaw of Insider Travel Report about how Tauck stages its Danube River experience in Austria, Slovakia and Germany. Coward reviews the ports, the tours and the experiences Tauck delivers on a modified upper Danube sailing. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Céline Bossanne, co-founder of Huttopia, and Amelia Brouhard, North American chief sales & marketing officer, talks with James Shillinglaw of Insider Travel Report about their unique company, which offers upscale (and commissionable) camping in tents and cabins across the great mountains and parks of the U.S., Canada and Europe. For more information, visit www.huttopia.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Capt. Dan Blanchard talks with James Shillinglaw, editor in chief of Insider Travel Report, about how he formed UnCruise Adventures, a U.S. flagged adventure cruise company that offers sailings in Alaska, Pacific Northwest, Hawaii, Costa Rica, and Mexico’s Sea of Cortez. Blanchard tells us how he built up UnCruise, how it as expanded into new regions, and what the experience is onboard his ships. He also gives us his take on how adventure travel has changed since he started in the business. For more information, visit www.uncruise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top destination executives tell you about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. Alan Fine moderates the following panel:
Johanna Gonzalez, leisure sales manager, Discover Puerto Rico, www.discoverpuertorico.com
Gregg Truman, head of North America, Saudi Tourism Authority, https://www.visitsaudi.com.
Melanie Schenkel, Aussie specialist program manager, Tourism Australia, www.australia.com
Anna Cecilia Santos, head of marketing and trade relations, Mato Grosso du Sol and Iguassu, Brazil, anna.cecilia@globalvisionaccess.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
There’s a new kind of cruise emerging known as the Exploration cruise, where guests visit remote islands, out of the way countries, off-the-beaten path destinations. This panel examines all the non-polar cruises available in the market today and how to sell them. James Shillinglaw moderates the following panel:
Nazli Del Mar Rodriguez, Marketing and Sales Manager, Australis, www.australis.com
Linn Wilson, Regional Sales Manager, North America East, Hurtigruten, www.hurtigruten.com
Kelly Predmesky, Director of National Accounts, Swan Hellenic, www.swanhellenic.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Camille Olivere, chief sales officer for Globus family of brands, which includes Avalon Waterways, talks with James Shillinglaw of Insider Travel Report aboard the Avalon Artistry II about Avalon’s new Bordeaux river cruise. Olivere tells you how to sell this new itinerary, which includes magnificent city of Bordeaux itself and the famous vineyards of the region, where your clients can go biking, hiking, tasting exploring and more. For more information, visit www.avalonwaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report on Avalon Artistry II, the rivership that Avalon uses for its brand new Bordeaux sailing. Hoffee details the ship andand the tours on this wonderful cruise that explores one of the great wine destinations in the world. For more information, visit www.avalonwaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Shauna Reilly, director of sales and trade marketing for Tauck, talks with James Shillinglaw of Insider Travel Report onboard Tauck Savor on a Danube River cruise. Reilly suggests new ways you can better sell a Tauck river cruise, from the accommodations, the dining and (of course) the tours. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lee Haskell, chief commercial officer for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about his company’s recently completed season cruising the Gulf of Arabia. He also previews the season where Celestyal will sail two ships in the Aegean and Adriatic. For more Information, visit www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Arjun Sinsinwar, chief inspiration officer for Antara Boutique River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Vienna about what his company offers on the Ganges and other waterways of India. For more information, visit www.antaracruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about how the company continues to build on its five decades-long legacy, where the old and new playbooks coexist and flourish, how it’s rethinking travel advisor engagement, bridging the talent gap, and future-proofing product. Visit www.classicvacations.com for details and where registered advisors can also log in to book or register to get started.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marcus Leskover, executive vice president of Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo, where his new Amadeus Nova proved to be a hit among travel advisors attending the show. Vienna-based Amadeus is one of the oldest river cruise companies in the world, but it has some of the newest ships, including the new Nova and upcoming Amadeus Aurea. For more information, visit www.amadeus-rivercruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Austin, president-North America for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about why this new luxury lifestyle brand is the ultimate hotel at sea as guests discover their Ocean State of Mind. For more information, visit explorajourneys.com/traveladvisors.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marilyn Conroy, senior vice president-business development for Riviera Travel, formerly known in the U.S. as Riviera River Cruises, talks with James Shillinglaw of Insider Travel Report at this month’s ASTA River Cruise Expo in Vienna. Conroy talks about Riviera’s rebranding and what the reaction has been from the trade. She also explains Riviera’s group and solo travel promotions as the company appeals to major segments of the market. For more information, visit www.rivierarivercruises.com or www.rivieratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jen Halboth, CEO of Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Vienna about her luxury river cruise brand’s progress as it grows on the rivers of Europe. With three ships now, including the famed Riverside Mozart, Riverside is working to deliver the best luxury experience on the river. Halboth details the ships, the itineraries and what’s new for 2025 and beyond. For more information, visit www.riverside-cruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top polar expedition cruise executives tell you what differentiates their cruise products and how to sell them to your clients. They detail the polar products, the target clients, and the trends in adventure and expedition travel. James Shillinglaw moderates the panel, which includes Kris Enderson, head of sales-North America, Aurora Expeditions; Carla Brake, senior director of sales, HX; and Toto Vermue, sales account manager, Oceanwide Expeditions.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stuart Milan, president of North America for Riviera Travel, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo, held in Vienna earlier this month. Milan tells us how the newly rebranded Riviera Travel (formerly Riviera River Cruises) will now sell European river cruises, tours, hotels, transfers and much more through travel advisors in the U.S. and Canada, much as its British-based parent does in the U.K. For more information, visit www.rivierarivercruises.com and www.rivieratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Top destination executives tell you about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. Alan Fine moderates the panel, which includes Ernst Flach, representative for MMGY Global (Visit Rwanda & Costa Rica Tourism Board); Stu Lukes, West Coast sales representative, Antipodal; Ana Kammerer, sales and marketing manager, Emerging Destinations; Nicole Graham, market development manager, Visit Scotland; and Milijana Boryojevic, director, Korcula Tourist Board.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Steve Spivak, vice president of sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo about his company’s growing roster of river cruise experiences. Spivak showcases new itineraries, new ships and more coming online as he reveals the “Tauck” difference on the rivers of Europe and beyond. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
The adventure tour business is booming and top operators keep coming up with new ways to explore exotic destinations. This panel examines the products in the market today and how you can sell them to an increasingly diverse customer base. Alan Fine moderates the following panel: Kiran Nambiar, senior vice president-sales, ANZCRO; Danielle Martins, sales support manager, Collette; Wendy Mills, business development manager-Eastern Canada/USA, Exodus Adventure Travels; Kazundra Brown, senior key partnerships manager, Intrepid Travel; and Simon Jones, business development director for Africa, Ultimate Jet Vacations.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ken Muscat, president of Scenic Group U.S.A & Latin America) talks with James Shillinglaw of Insider Travel Report about where his two river cruise brands, Scenic and Emerald, will sail in 2025 and beyond. Muscat reviews the new ships and itineraries on the horizon. He also updates us on his luxury yacht products for both Scenic and Emerald. For more information, visit www.scenicusa.com and www.emeraldcruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristen Karst, co-founder, co-owner and chief brand ambassador for AmaWaterways, talks with James Shillinglaw of Insider Travel Report about her luxury river cruise line’s plans for new ships, new itineraries and a whole new river. Karst details plans for a second AmaMagna class ship, named AmaRudi after her co-founder and husband, Rudi Schreiner, and provides an update on plans to start river cruising on the Magdalena River in Colombia later this spring. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Phil Hullah, CEO of U.K.-based Riviera Travel, talks with James Shillinglaw of Insider Travel Report about his company’s expansion into the U.S. market. Beginning with Riviera River Cruises six years ago as Riviera River Cruises, Riviera Travel has rebranded and named a president-North America as it seeks to sell more than just river cruises in the North American market. Hullah explains Riviera’s strategy and why he believes his company offers value travel products for travelers in the U.S. and Canada that travel advisors can sell. For more information, visit www.rivierarivercruises or www.rivieratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Zane Kerby, ASTA’s president and CEO, talks with James Shillinglaw of Insider Travel Report about last week’s ASTA River Cruise Expo in Vienna. The event attracted roughly 1,300 ASTA member travel advisors and 300 river cruise suppliers, destinations and media. It also showcased more than 16 river ships and gave advisors a chance to compare the many products on the rivers of Europe. For more information, visit www.astarivercruiseexpo.com or www.asta.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Teresa, our cruise director on Celestyal Journey earlier this month, talks with James Shillinglaw of Insider Travel Report about the wide array of entertainment available on the ship during a new cruise of the Gulf of Arabia. With nightly production shows staring an all-Cuban cast and lots of music and even magic in lounges throughout the ship, entertainment is a surprising highlight on Celestyal Journey. For more information, visit www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Felix Schlokat, general manager of the Hilton Cancun, speaks with Alan Fine of Insider Travel Report about the resort’s modern design, offering 715 rooms and suites, oceanfront views, and a compact layout ideal for families, couples and social groups. Schlokat highlights the resort’s diverse dining options, including themed restaurants, surprise fitness activations like silent DJ spin classes and sea aerobics, a robust entertainment program, and the convenience of the all-inclusive model designed for guests to relax without ever needing their wallet. For more information, visit www.hilton.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anna Gregori, vice president-brand, marketing and customer experience for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about the ports and destinations visited by Celestyal Journey during its new Gulf of Arabia cruise. The ship departs Doha, Qatar and visits Bahrain, Dubai, Oman and Abu Dhabi with special experiences delivered in every port, including visits to mosques, souks, a dune drive, a dune dinner, a trip to the tallest building in the world, a dhow sailing and more. For more information, visit www.celestyal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicole Tilzer, vice president of all-inclusive resort strategy for Hilton, and Alejandro Larrondo, general manager of Hilton Cancun Mar Caribe, speak with Alan Fine of Insider Travel Report about the brand’s distinct and passionate approach to all-inclusive hospitality. Larrondo describes the unique offerings at Hilton Cancun Mar Caribe, its elevated Enclave rooms, curated dining experiences and vibrant entertainment. Tilzer also shares updates on Hilton’s growing all-inclusive portfolio, including properties in the Dominican Republic, Cancun, Greece and Turkey. For more information, visit www.hilton.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephan Interthal, general manager of Kempinski Hotel Corvinus Budapest, talks with James Shillinglaw of Insider Travel Report about what’s new at his property located in the heart of the city. With recently renovated rooms, two great restaurants, including a Nobu, and a trendy bar, the Kempinski continues to raise the bar for luxury hotels in the Hungarian capital. For more information, visit www.kempinski.com/en/hotel-corvinus-budapest.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dina Nunes of Café Nunes, a family-run coffee shop and farm in São Jorge, Azores, talks with Jennifer Lutz of Insider Travel Report about the island’s unique coffee-growing process. Nunes explains how São Jorge’s microclimate supports coffee cultivation at low altitudes, the farm’s sustainable, chemical-free methods, and its artisanal approach to harvesting and processing beans. She also highlights coffee tours, handmade textile orders, and adventure activities available through her tourism company, Discover Experience. For more information, visit https://byacores.com/en/cafe-nunes.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Caroline Sicard, artistic director for Cirque du Soleil at Vidanta World Riviera Maya in Mexico, speaks with Sherman Dejon of Insider Travel Report about JOYÀ, the resort's immersive residency show. Sicard shares insights on the production’s evolving storyline, Mexican cultural influences, live music, intricate costumes and the purpose-built theater. She also highlights the VIP experience, pre-show dinner, and why JOYÀ is an unforgettable experience for all ages. For more information, visit www.cirquedusoleil.com/joya.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pedro Fernande, of Magnolia Hotel in São Jorge, Azores, talks with Jennifer Lutz of Insider Travel Report about the hotel's personalized hospitality, local culinary offerings, and commitment to sustainability. Fernandez highlights the property's tranquil setting, farm-to-table breakfasts, and immersive guest experiences, such as foraging for cocktail ingredients. For more details, visit www.magnoliahotel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alejandro Fuentes, operations manager for the Jungle Aqua Experience at Vidanta World Riviera Maya, talks with Sherman DeJon of Insider Travel Report about the luxury water park’s attractions for all ages. Fuentes highlights the park’s thrill slides, family-friendly raft rides, and interactive kids’ zones, including the Rain Fortress. He also discusses the park’s safety measures, cabana rentals, VIP services, spa amenities, dining options, and unique features like the longest lazy river in Latin America. For more details, visit www.vidanta.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Franco Pedone, cluster general manager at VidantaWorld Riviera Maya, talks with Sherman DeJon of Insider Travel Report about the 1,000-acre property’s diverse accommodations, including the new 52-suite Jungle Park Hotel, more than 40 dining options, multiple pools, an exclusive Cirque du Soleil theater and the Jungle Aqua Experience water park. Pedone also discusses the resort’s jungle setting, sustainability efforts, and the immersive guest experiences available. For more information, visit vidanta.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Luis Capdeville, president and chairman of Visit Azores, talks with Jennifer Lutz of Insider Travel Report about the islands’ sustainability efforts, its recognition as one of the world's best adventure destinations, and the exclusive experiences offered in the Azores. Capdeville also highlights the diversity of the nine islands, visitor trends and the region’s approach to maintaining responsible tourism. For more information, visit visitazores.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
A lot of exciting things are happening this year at Princess Cruises and Carmen Roig, vice president of sales for Princess, can’t wait to share them.. From new sailings departing from San Juan, Puerto Rico, to new ships in Europe, to great sailings from the number one cruise line in Alaska, Princess has an exciting lineup of cruises that you can sell now. And, of course, there's a special offer that your clients will love! For more information, visit www.onesourcecruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jim Tedesco, vice president of sales for ALG Vacations® (ALGV), talks with James Shillinglaw of Insider Travel Report about how air-inclusive vacation packages can help travel advisors increase earnings through air commissions, WAVES® points, and bonus incentives while providing clients with better pricing and added value. He also talks about how packaging air and hotel enhances customer retention by offering a seamless, full-service experience. Watch now to learn how air-inclusive bookings can drive your business forward. For more information, visit algvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bianca Bonaldi, art and arts & crafts expert at The Venice Venice Hotel, talks with Michela Guzy of Insider Travel Report about the property's design, sustainability and guest experience. Bonaldi discusses the hotel's curated art and design collection, its commitment to supporting local artisans, and the immersive retail experience for guests. She also highlights the hotel's role in hosting fashion and cultural events. For more information, visit venicevenice.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alfredo Bataller, owner and CEO of SHA Wellness Resorts, talks with James Shillinglaw about his new group of luxury uber-wellness resorts, which has properties in Spain and Mexico, and soon in Dubai. Bataller details the customized week-long wellness programs that each of his resorts delivers to a high-end client base. For more information, visit www.SHAWellness.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jan Hundrieser, general manager of SLS Playa Mujeres talks with James Shillinglaw of Insider Travel Report about his new luxury resort just north of Cancun. The first luxury all-inclusive resort from SLS, this property is designed for families, couples and solo travelers. Hundrieser showcases the resort’s many restaurants with diverse cuisine, a large spa, and a great pool and beach area. For more information, visit https://slshotels.com/playa-mujeres.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Insider Travel Report’s James Shillinglaw talks with two top First in Service travel advisors, Melissa Wu and Yaron Yarimi, about why they joined the host agency and what programs and services have helped them become more profitable, and what of travel they specialize in. See both interviews back-to-back on Insider Travel Report. For more information, visit www.firstinservice.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pascal Visintainer, senior vice president-global sales, luxury & lifestyle brands for Accor, sits down with James Shillinglaw of Insider Travel Report to talk about his hotel conglomerate’s plans to reach into all segments of luxury and lifestyle with new hotels, new luxury trains and even a luxury yacht. From the upcoming Orient Express Corinthian, the world’s largest sailing yacht, to La Dolce Vita, the new Italian luxury train, to new hotels like the SLS Playa Mujeres inclusive resort, Accor has all the bases covered. For more information, visit www.orient-express.com, www.evermoreresort.com and www.accor.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Fernando Gonzalez, CEO of First in Service T (F1S), and Gina Gabbard, chief strategy officer, talk with James Shillinglaw of Insider Travel Report at the third annual conference for the nearly 35-year-old, Virtuoso-affiliated host agency. Gonzalez and Gabbard reveal new programs, new hires and new strategies aimed at making travel advisor members more profitable than ever. For more information, visit www.firstinservice.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cherrye Moore, founder and president of My Bella Vita, talks with James Shillinglaw of Insider Travel Report about her family-run tour operator, which specializes in programs to Calabria, the region of Italy at the bottom of the “boot.” Moore’s company, which she started with her husband, a native Calabrian, explores a destination that just could be the next big thing in Italy. My Bella Vita also offers tours of Sicily and Malta. For more information, visit www.mybellavita.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sebastian Gurevich, hotel manager for The Chatwal New York, talks with James Shillinglaw of Insider Travel Report about how his hotel has evolved since it became part of Hyatt’s Unbound Collection. One of our favorite properties in the Broadway district, The Chatwal has kept its sumptuous art-deco suites, public rooms, restaurant and bar—and added a special new suite paying tribute to “The Outsiders,” the Tony award-winning musical. The suite will remain until at least the end of the year—or even as long as the show runs. For more information, visit www.thechatwalny.com or www.hyatt.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sebastian Gurevich, hotel manager for The Chatwal New York, talks with James Shillinglaw of Insider Travel Report about how his hotel has evolved since it became part of Hyatt’s Unbound Collection. One of our favorite properties in the Broadway district, The Chatwal has kept its sumptuous art-deco suites, public rooms, restaurant and bar—and added a special new suite paying tribute to “The Outsiders,” the Tony award-winning musical. The suite will remain until at least the end of the year—or even as long as the show runs. For more information, visit www.thechatwalny.com or www.hyatt.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Darcio Henriques, executive chef of Octant Douro Valley, talks with Michaela Guzy of Insider Travel Report about the hotel's culinary philosophy and sustainability efforts. Henriques highlights the focus on locally sourced ingredients, diverse dining experiences, and the upcoming addition of 20 new villas in May. He also discusses regional wine pairings, signature dishes and the hotel's eco-friendly initiatives. For more information, visit www.octanthotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Steadman, general manager of Macdonald Linden Hall Golf and Spa, talks with James Shillinglaw of Insider Travel Report about his full-service resort located on a country estate near Newcastle, England. Guests staying at the property can explore the many attractions in Northumberland and then retreat to the hotel’s spa or play golf at its country club. For more information, www.macdonaldhotels.co.uk/linden-hall.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kama Winters, president of Delta Vacations, talks with James Shillinglaw of Insider Travel Report about how her wholesale travel package company has grown but continues to support the travel agency trade. Winters details the new destinations served by Delta Vacations as its parent airline expands its route network. She also reveals the latest travel advisor support programs, including the return of Delta Vacations University this fall, and a veteran call center with experienced agents. For more information, visit www.deltavacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ian Thomas, chief operating officer for Newcastle Gateshead Initiative, talks with James Shillinglaw of Insider Travel Report about the many charms and attractions of this city in the North East of England. Formerly known for coal and industry, Newcastle has emerged as a center of education, culture, history and innovative architecture—and yes, it has a pretty good football (soccer) team, too. For more information, visit www.ngi.org.uk or www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cat, our guide at the Beamish Museum, talks with James Shillinglaw of Insider Travel Report, this open-air museum, which brings the history of North East England to life at its 1820s Pockerley, 1900s Town, 1900s Pit Village, 1940s Farm, 1950s Town and 1950s Spain’s Field Farm exhibit areas. For more information, visit www.beamish.org.uk.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mohamad El-Algoury, general manager of Sheraton Jumeirah Beach, talks with James Shillinglaw of Insider Travel Report about how his property has renovated and revamped to keep up with the wave of new resorts in Dubai. Located on Jumeirah Beach, this property offers new accommodations, multiple restaurants and a renovated pool and spa. For more information, visit www.marriott.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Catherine Hodgeson, head of marketing and communications for the Auckland Project, talks with James Shillinglaw of Insider Travel Report about this historic attraction in North East England that includes Auckland Palace, former home of the Archbishop of Auckland, and the Faith Museum. Discover a historic town, palace and fascinating museum that has been the heart of the Anglican religion for hundreds of years. For more information, visit https://aucklandproject.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andy Stuart, former president and CEO of Norwegian Cruise Line (NCL) and now co-chairman of host agency Trevello Travel Group, talks with James Shillinglaw of Insider Travel Report about what he’s been up to since he left NCL in 2019. Now Stuart, long known as a supporter of the travel agency business, has ended up as co-chairman and investor in Trevello, a Canadian host travel agency that is now expanding into the U.S. through the acquisition of Gifted Travel Network. For more information, visit www.trevello.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacques Varet, general manager of FCC Angkor by Avani in Cambodia, talks with Benjamin Bass of Insider Travel Report about how the property preserves its French colonial heritage while integrating modern amenities, sustainability initiatives, and locally sourced materials. Varet also highlights the hotel's dining experiences, wellness offerings, cultural programs, and its commitment to providing an authentic Cambodian experience. For more information, visit www.avanihotels.com/en/angkor.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anna Unger, our guide from Newcastle Tour Company, gives James Shillinglaw of Insider Travel Report a tour of the city of Durham, with its magnificent cathedral, castle, medieval old town, and walking trails on the banks of the River Wear. A university town with lots of pubs and restaurants, Durham is also a great to explore the North East of England. For more information, visit www.thisisdurham.com, www.newcastletourcompany.comor www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dr. Chris Ferguson, visitor experience director at Ad Gefrin, talks with James Shillinglaw of Insider Travel Report about his unique museum and whisky distillery in the heart of Northumberland in England. Ad Gefrin features a museum showcasing the history of the Anglo-Saxon people, but it also has a distillery that you can tour and taste some great single malt whisky, plus a wonderful restaurant with local specialties. For more information, visit https://adgefrin.co.uk or www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michael, our guide from Brit Movie Tours, takes James Shillinglaw of Insider Travel Report, on a tour of the great movie locations of London, visiting the “sets” for “Mission Impossible,” “Harry Potter,” “Bridget Jones,” “Paddington” and a whole lot more. Visit Britain’s new “Starring Great Britain” campaign is focused on the movies, so this is just the right tour to take at the right time. For more information, visit www.britmovietours.com or www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Camille Olivere, chief sales officer for the Globus family of brands, talks with James Shillinglaw of Insider Travel Report about the company’s tailored Italy experiences, how Globus can help you maximize efficiency, commissionable earnings and overall value. She also explains how Avalon Waterways can help you get more bookings through new river cruise offerings in France and Portugal. For more information, visit www.traveladvisorportal.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vincent Guironnet, general manager for the Apurva Kempinski Bali, talks with Benjamin Bass of Insider Travel Report about the property's Indonesian architectural influences, sustainability initiatives and commitment to delivering luxury experiences, including its hydroponic gardens, regenerative agriculture and cultural engagement programs. Guironnet also highlights the resort's dining options, wellness philosophy and goal of achieving carbon neutrality. For more information, visit www.kempinski.com/en/bali/the-apurva-kempinski-bali.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicola Andrews, palaces group director at Historic Royal Palaces, talks with James Shillinglaw of Insider Travel Report about Hampton Court Palace, famed as the residence of Henry VIII. Andrews explains how you can set up visits to Hampton Court and other royal palaces in Britain. For more information, visit www.hrp.org.uk or www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Thornton, CEO of Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about his growing adventure tour operator. Intrepid just completed its largest acquisition to date by purchasing Swadee Reizen, which offers bike tours and more in the Netherlands. It also just moved its North American headquarters to Denver, and it now offers tour programs in nearly every country in the world. For more information, visit www.intrepidtravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Malcolm Hendry, managing director of 100 Princes Street hotel, talks with James Shillinglaw about his intimate luxury boutique property located on Princes Street with spectacular views of Edinburgh Castle. With just 30 luxurious rooms, this Red Carnation hotel delivers personalized service, with its sumptuous lounge and bar open for breakfast, lunch, tea and dinner. And yes, we enjoyed a single malt with Malcolm to close out the evening. For more information, visit https://100princes-street.com or www.redcarnationhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Claire Watson Armstrong, owner of Bamburgh Castle, talks with James Shillinglaw of Insider Travel Report about her family’s medieval fort on the coast of Northumberland in the North East of England. Armstrong details the history of the castle, how her family came to own it, and yes, there have been a few great movies filmed here—and you can even stay in the castle. For more information, visit www.bamburghcastle.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Allison Metcalf, executive vice president for North America for Tourism Ireland, and Siobhan McManany, director of markets and partnerships, talk with Alan Fine of Insider Travel Report about Tourism Ireland’s marketing initiatives for 2025. They discuss Ireland's tourism growth, increased flight access, expanded hotel options, and new travel experiences, including food tours, outdoor adventures, film tourism, and major sporting events like the Open Championship and the upcoming NFL game in Dublin. They also highlight off-season travel opportunities, ongoing partnerships with U.S. tour operators, and resources available for travel advisors. For more information, visit www.tourismireland.com/trade.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Peter Greenberg, travel editor for CBS News among other travel-related ventures, talks with James Shillinglaw of Insider Travel Report, about his new “Hidden Uganda” travel documentary, which premiers this weekend on many PBS stations across the country. Part of a series of TV programs exploring new and off-the-beaten-track destinations, “Hidden Uganda” provides a look at the culture, the food, the wildlife and natural attractions of this African country in a way only Greenberg can deliver. For more information, visit www.petergreenberg.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jill Wheelan, brand ambassador for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about the new Love by Britto restaurant on Sun Princess and Star Princess. Wheelan, the actress who played Vicki Stubing, the daughter of Captain Merrill Stubing, on “The Love Boat” TV series, set on a Princess ship, was at last week’s Princess event, a pop-up Love by Britto restaurant on New York’s Chelsea Pier. She gives her take on the new restaurant and a lot more about the new generation of Princess ships. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Neeleman, CEO and founder of Breeze Airways, talks with James Shillinglaw of Insider Travel Report, about how his domestic point-to-point airline is now profitable after three years and despite the pandemic. Neeleman, who founded three successful airlines and revived a third during his career, also offers his thoughts on the future of the airline business as it consolidates and divides into different kinds of carriers. For more information, visit www.flybreeze.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robert Welsh, owner Small Car Big City in London, talks with James Shillinglaw about his classic Mini Cooper tours of London. On a VisitBritain tour operator fam, Welsh showcased the multiple tour programs focused on film locations throughout the city. In our case, we toured Paddington to visit locations for the “Paddington” movies, drawing attention to ourselves with our Mini Cooper vehicles. For more information, visit https://smallcarbigcity.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Master chef Rudi Sodamin and renowned artist Romero Britto talk with James Shillinglaw of Insider Travel Report about their signature restaurant aboard Sun Princess (and soon Star Princess). Sodamin and Romero combined to create a dining experience that would meet the demands of couples in love everywhere. And last week they launched a three-day pop-up Love By Britto in New York’s Chelsea Pier to showcase their creation. For more information, visit www.princess.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vicky Miller, the new CEO of VisitScotland, talks with James Shillinglaw of Insider Travel Report about the latest visitor numbers and the tourism campaigns the country has in the U.S. She details the many attractions Scotland has, highlighting the connections to film and TV series that help promote the country, and how Scotland has focused on sustainable tourism. For more information, visit www.visitscotland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Toso, a guide and investor in Top Tasting Tours in London, takes James Shillinglaw of Insider Travel Report on a walking tour of London featuring the famed hotel where the Rolling Stones stayed before their concerts, a stroll past the Royal Albert Hall and through Kensington, and afternoon tea at the Orangery in the park. For more information, visit www.toptastingtours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Walaa Badour, cruise director, Egyptologist and tour director on AmaLilia, talks with Alan Fine of Insider Travel Report about AmaWaterways' Nile River itineraries. Badour describes the full 12-day itinerary, including stops in Cairo, Luxor, Aswan and Abu Simbel, featuring guided tours of historic sites, museum visits, cultural experiences and Nile River cruising. Badour also explains AmaWaterways' approach to accessibility, service, exclusive excursions and the Egyptian government's safety measures for travelers. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Lovell, president of Travel Leaders Network (TLN), talks with James Shillinglaw of Insider Travel Report at TLN’s annual media briefing about his network’s record sales in 2024 and why this is still the Golden Age for travel advisors. Lovell details what’s been selling on land and at sea for TLN’s agencies and why the future looks bright for their business, with help from TLN’s Agent Profiler lead generation tool, Agent Universe intranet, SNAP booking tool, Cruise Complete and more. For more information, visit www.travelleadersnetwork.com or www.travelleaders.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Tom Marchant, co-founder of London-based Black Tomato, talks with James Shillinglaw of Insider Travel Report about his luxury travel company offering bespoke experiences around the world. To celebrate 20 years in business, Black Tomato just launched a new product line, The Pursuit of Feeling, based on five emotional pillars and featuring 100 curated experiences. It’s featuring a new podcast and The Feelings Engine, where travelers play with new AI-powered tool to plan their next trip. For more information, visit www.blacktomato.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Walaa Badour, cruise director, Egyptologist and tour director on AmaLilia, talks with Alan Fine of Insider Travel Report about AmaWaterways' Nile River ships, AmaDahlia and AmaLilia. Badnour describes the accommodations, dining, entertainment and amenities on board, including a gym, spa and specialty restaurant. Badour also highlights the accessibility on the ships, themed parties, cultural performances and the Egyptian government's extensive safety measures. This is the first of a two-part interview. For more information, visit www.amawaterways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Patricia Yates, CEO of Visit Britain, talks with James Shillinglaw of Insider Travel Report at a unique location, Hampton Court Palace, one that certainly has served as a location for many a movie. Indeed, Yates reveals details of her country’s new Starring Britain campaign using familiar movies to promote the destination. For more information, visit www.visitbritain.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
James Shillinglaw of Insider Travel Report talks with the owners of Dear Strangers, a new mixology bar and restaurant on West 4th Street in Manhattan. Three experienced bartenders—Ivan Papic, Ivan Radulovic and Bratislav Glisic, all originally from Serbia—now co-own this lounge, which also offers some great savory and sweet food to go with innovative drinks. It’s a great place to recommend to your clients exploring Greenwich Village. For more information, visit https://dearstrangersnyc.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this insightful interview, Willie Fernandez, chief marketing officer of Rental Escapes, sits down with James Shillinglaw of Insider Travel Report to discuss the world of luxury villa rentals. Fernandez shares his expertise on the growing demand for high-end, private villas, offering travelers an unmatched combination of space, privacy and personalized service. He also dives into the unique benefits of booking a villa through Rental Escapes, including tailored experiences, concierge services and handpicked properties in some of the world’s most sought-after destinations. For more information, visit www.rentalescapes.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Heather Bowen, owner of Polka Dots and Wishes Travel, talks with James Shillinglaw of Insider Travel Report on Valiant Lady about how she’s found success selling Virgin Voyages. Bowen, a top 10 selling travel advisor for the cruise line, focuses on the adults-only brand’s top dining, entertainment and Virgin vibe to convince travelers that Virgin is the only way to go. For more information, visit www.firstmates.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Manuela Fahringer, general manager of the Zemi Miches All-Inclusive, Curio Collection in the Dominican Republic, talks with James Shillinglaw of Insider Travel Report about her new resort in an increasingly popular region of this Caribbean paradise. Fahringer details the accommodations, the dining and the activities available at this luxury property, which is designed for families, couples and solo travelers. For more information, visit www.hilton.com/en/hotels/pujmiqq-zemi-miches-all-inclusive-resort.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Joshua Harrell, chief revenue officer of WorldVia, talks with James Shillinglaw of Insider Travel Report about his new book, “Travel Marketeering: A Complete Guide to Starting (or Refreshing) Your Travel Agency,: Harrell talks about his business background and why he was inspired to write the book, which is aimed at helping entrepreneurial agency owners or those new to the business. “Travel Marketeering” is a soup-to-nuts guide to starting, operating and marketing travel, an essential guide to finding success in the agency business. For more information, visit Harrell’s agency website at www.worldvia.com or buy the book on Amazon or Barnes & Noble.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Robert Huss, owner of Getaway Guys, part of KBI Travel, talks with James Shillinglaw of Insider Travel Report on Valiant Lady about why he decided to focus on selling Virgin Voyages. Huss, one of the top 10 travel advisors selling Virgin Voyages, explains how he’s found success selling this exclusively all-adult brand, from the dining to the entertainment to the Virgin vibe. For more information, visit www.firstmates.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bridget Flowers, owner of Travel Dreams, talks with James Shillinglaw of Insider Travel Report during Virgin Voyages special sailing aboard Valiant Lady for its top 100 selling travel advisors. Flowers, who is one of the top most successful advisors selling the adults-only cruise, tells us why she focuses on and how she’s profited in selling Virgin Voyages. For more information, visit www.firstmates.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Francesco Contini, executive vice president-sales and marketing for Antarctica21, talks with James Shillinglaw of Insider Travel Report about his Chilean-based cruise line, which pioneeredair-cruise expeditions in Antarctica. The three-ship luxury line prides itself on knowing the unique geography, natural history, wildlife and ecology of the White Continent. For more information, visit www.antarctica21.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kenton Jones, general manager of Tryall Golf & Beach Club in Jamaica, talks with James Shillinglaw of Insider Travel Report about his famed all-villa property featuring one of the top golf courses on the island. Jones details the history, the accommodations, the dining and much more in this comprehensive interview exploring one of Jamaica’s top resorts. For more information, visit https://tryallclub.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Olivier Chavy, CEO of The Lux Collective, talks with James Shillinglaw of Insider Travel Report about his eclectic collection of luxury resorts in Mauritius, Maldives and China, with upcoming properties in Vietnam and the UAE. The veteran hotelier, who is headquarter in Mauritius, talks about his plans to grow, expand and open additional Lux Resorts & Hotels, SALT Resorts, Tamassa Resorts and Socio in more countries across the region. For more information, visit www.theluxecollective.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Riccardo Bortoloti, general manager of Grand Hotel Bristol, part of R Collection Hotels, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury show last December about his family-owned hotel group in Italy. Bortoloti describes his own hotel in Rapallo, but also showcases other R Collection properties on Lake Como, the Italian alps near Mont Blanc, and other upscale destinations. For more information, visit www.rcollectionhotels.it/en/index.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Morris Chia, founder and CEO of Trevello Travel Group, talks with James Shillinglaw of Insider Travel Report about how his Canadian host travel agency is expanding into the U.S. with its purchase of Gifted Travel Network (GTN). He also tells us what role Andy Stuart, former CEO of Norwegian Cruise Line, will play as co-chairman and co-founder of Trevello as it seeks to grow the agency here. For more information, visit www.trevello.com or www.giftedtravelnetwork.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
George Cohen, managing director of the Saxon Hotel, Villas and Spa, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury travel show last December. Cohen describes his quintessential luxury hotel located in Johannesburg, with great rooms and suites, fine dining and a true South African experience. For more information, visit www.saxon.co.za
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jaclyn Leibl-Cote, president and CEO of Collette, talks with James Shillinglaw of Insider Travel Report about how her tour company has evolved since she became CEO two years ago. Leibl-Cote details what destinations Collette goes to today and what tour products it offers in the premium market, including two countries she just got back from, Kenya and Tanzania. She also talks about how Collette supports the travel advisor community with multiple initiatives. For more information, visit www.gocollette.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marilyn Conroy, executive vice president-sales and marketing, for Riviera Travel talks with James Shillinglaw of Insider Travel Report about her company’s recent name change (from Riviera River Cruises) She also provides details on improvements in Riviera’s fleet, new longer itineraries, and new ways Riviera is working to support travel advisors. For more information, visit www.rivierarivercruises.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gerhard Struger, general manager of the Fairmont Golden Prague, talks with James Shillinglaw of Insider Travel Report, at last December’s ILTM Cannes luxury show about his hotel, one of the newest in the Czech capital. Struger gives us details on the hotel, the accommodations, dining and great location in the heart of Prague. For more information, visit www.goldenpraguehotel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Margaux Deygat, senior sales manager of The Ritz Paris talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes travel show in December. Deygat details the changes and the charm at this famed hotel and how you should sell the luxury property today. For more information www.ritzparis.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alain Bullo, general manager of the Londra Palace in Venice, Italy, talks with Michaela Guzy of Insider Travel Report about the extensive renovations to the ground floor, the hotel's commitment to sustainability, and efforts to preserve Venetian craftsmanship through the Place of Wonders initiative. Bullo also discusses over-tourism in Venice, upcoming events and future renovation plans. For more information, visit www.londrapalace.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jill Fox, vice president of sales and marketing for The Pierre, talks with James Shillinglaw of Insider Travel Report, about how the famed New York hotel keeps its appeal for upper-crust guests. Now with a completely new management team, including a new general manager and Fox herself, the hotel continues to feature lavish rooms and suites, sumptuous public rooms and lounges, and an innovative restaurant serving breakfast, lunch and dinner. For more information, visit www.thepierreny.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jeff Morris, chief marketing officer for the West Hollywood Travel + Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about why his destination is perfect for the upscale marketing. From top boutique hotels to eclectic shopping and fabulous dining, West Hollywood remains one of the most fashionable places for luxury travelers. For more information, visit www.visitwesthollywood.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gaetano de Cola, regional sales manager of the Hotel Savoy, a Rocco Forte property in Florence, Italy, talks with Angela Hughes of Insider Travel Report about the hotel's history, prime location, recent renovations and the Ferragamo family's influence on its design. He also highlights hospitality trends in Florence, luxury accommodations for families, and the hotel's dining, wellness and expansion plans. For more information, visit www.roccofortehotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ana Henriques, general manager of the soon-to-open Nekajui, a Ritz-Carlton Reserve in Costa Rica, talks with James Shillinglaw of Insider Travel Report about her new luxury property located deep within the protected land of Peninsula Papagayo. Henriques says the resort will feature exclusive accommodations facing ethereal views of Bahia Huevos and the Pacific Ocean, sophisticated dining experiences showcasing modern Peruvian cuisine, and locally influenced spa and wellness center. For more information, click on www.ritzcarlton.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dezy Setiwati, hotel manager for Mandapa Ritz-Carlton Reserve, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her new Bali resort located in the heart of Ubud. Mandapa is an indigenous Balinese village, providing a sensory journey to wellness and nature, with 35 suites and 25 private pool villas, four unique dining concepts. For more information, visit www.ritzcarlton.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Diorio, vice president of sales-North America for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report aboard Valiant Lady on a cruise with 100 advisors who are top-sellers of the cruise line. Diorio details how to sell Virgin Voyages as the only premium line that caters to adults only, features a variety of great cuisine and innovative entertainment. For more information, visit www.firstmates.com or www.virginvoyages.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sara Maestrelli, owner of Collezione Em, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her family-owned company’s newest hotels. At ILTM Cannes in 2023, Maestrelli introduced us to Violino D’Oro, her family’s luxury hotel in Venice. This year she provides us details about Villa Roma Imperial and Pension America in Forte dei Marmi on the Tuscan coast. For more information, visit https://collezioneem.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nirmal Saverimuttu, CEO of Virgin Voyages, talks with James Shillinglaw of Insider Travel Report aboard Valiant Lady during a cruise with 100 top-selling travel advisors. Saverimuttu says 2024 was a year when everything seemed to come together for Virgin Voyages as it improved its product. With the impending arrival later this year of the company’s fourth ship, Brilliant Lady, he’s predicting another banner year for the thoroughly innovative cruise line. For more information, visit www.firstmates.com or www.virginvoyages.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Nolan, managing director of Dromoland, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury Irish Castle, what’s new and what’s to come. But the biggest news is from Nolan himself, who tells he’s now retiring after more than 36 years on the job. Nolan takes stock of his hotel career, which was spent almost entirely at the castle. For more information, visit www.dromoland.ie.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sébastien Legrand, director of sales and marketing for The Ritz Paris, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about what’s new at one of the most famous hotels in the world. After being completely renovated in 2016, The Ritz reopened with new rooms and suites, updated restaurants and bars. The hotel has continued to add new features and services that you can sell to your luxury clients. For more information, visit www.ritzparis.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brandon McCurley, managing director of the Parker Palm Springs, talks with James Shillinglaw of Insider Travel Report at last month's ILTM Cannes luxury show about his uber popular luxury resort that remains a retreat for the rich and famous. McCurley reveals the history, room and suite categories, and dining options available at this historic property. For more information, visit www.parkerpalmsprings.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katie Thompson, senior vice president of marketing at Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the rebranding of Abercrombie & Kent, whose holding company A&K Group now includes Sanctuary Retreats and Crystal Cruises, in addition to a full range of tours, trips and experiences around the globe. Thompson explains why new logo and imagery reflects that combination. For more information, visit www.abercrombiekent.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lauren Alba, vice president-global marketing & communications for The Leading Hotels of the World (LHW), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about what properties the group is adding to its collection. Alba also details all the new programs LHW has developed to support its luxury hotel partners and the travel advisors who sell them. For more information, visit www.lhw.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lindsey Ueberroth, chief executive officer for Preferred Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Ueberroth details the growth of her Preferred Hotels & Resorts hotel collection, including the newest luxury hotels added to the group. She also describes new sustainable programs and much more. For more information, visit www.preferredhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Misty Belles, senior vice president of communications for Virtuoso, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about Virtuoso’s latest surveys of the luxury market. Where are luxury travelers going, what kind of experience are they looking for, and how travel advisors are selling are all covered in this comprehensive view of the luxury market. For more information, visit www.virtuoso.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
J.D. O'Hara, CEO of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. O’Hara, whose group includes Global Travel Collection and Travel Leaders Network, tells us why Internova made such a big splash at ILTM, including a large sign on the front of the Palais in Cannes, and a large group of advisors attending the event. He also details the latest survey of the luxury travel market. For more information, visit www.internova.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Richard Valtr, founder of Mews, talks with Alan Fine of Insider Travel Report about his cloud-based property management system, designed to automate and streamline operations for hospitality brands. Valtr explains how Mews enables a seamless, guest-centric experience, shifting the focus from the room to the guest. For more information, visit www.mews.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Drake, general manager of The Store, Oxford, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Drake describes his new property, which is located in a former department store in Oxford, England, and what it offers guests. For more information, visit www.thestoreoxford.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Insider ILTM Video: Marion Walsh-Hédouin, global head of marketing and communications for Minor Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Minor’s growth in luxury hotels. Minor has even launched itself as its own brand, overseeing such expanding luxury chains as Anantara, Tivoli, NH Collection and more, to become one of the fastest growing luxury hotel companies in the world. For more information, visit www.minorhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about Skift's megatrends report for 2025. Borko highlights a few big trends, including a slow and steady growth in travel demand, the rise of event-based tourism, and how consumer preferences are shifting toward authenticity and cooler climates. Borko also discusses emerging trends such as pet travel, the role of artificial intelligence in the industry and cultural shifts in destinations. For more information, visit www.skift.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Steve Perillo, president and CEO of Perillo Tours, talks with James Shillinglaw of Insider Travel Report about the history and legacy of his famed family-owned company, which now specializes in much more than tours to Italy. Perillo now offers Italy, Hawaii, Greece, Spain and Portugal, plus group tours and customized travel. For more information, visit www.perillotours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Barbara Muckermann, CEO of Kempinski Hotels, and Anna Nash, president-global for Explora Journeys, talk with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how they each just made the switch from luxury cruises to luxury hotels—and vice versa. Muckermann, a longtime luxury cruise executive with Silversea, is taking on a new challenge heading up Kempinski, while Nash, who had been with Aman for over 10 years, has now moved to head up Explora Journeys. For more information, visit www.kempinski.com or www.explorajourneys.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mario Del Duca, managing director of NUBA in the U.S., talks with James Shillinglaw of Insider Travel Report about how his Spain- and Mexico-based luxury travel agency and DMC is working to grow in the United States to target the Spanish-speaking market. NUBA, a member of Virtuoso, just opened an office in Miami is seeking to add travel advisors and sell its travel products here too. For more information, visit www.NUBA.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Frank Marrenbach, CEO and managing partner of Althoff Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Marrenbach unveils Althoff’s two newest properties in Cologne and Frankfurt as the latest hotels in this growing collection. For more information, visit www.althoffhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jennifer Tombaugh, CEO of Tauck, talks with James Shillinglaw of Insider Travel Report about the company’s upcoming 100th anniversary, why it matters to travel advisors and their clients, and all the new tour and cruise products Tauck has in store for the coming year. For more information, visit www.tauck.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brad Yared, manager of youth activities aboard Disney Treasure, talks with Sherman DeJohn of Insider Travel Report about the ship's offerings for children and families. He describes the Disney Oceaneers Club for ages 3 to 10, featuring interactive activities like designing roller coasters, themed storytelling, and character visits, as well as a secure check-in system. He also highlights spaces for younger and older age groups, such as the It’s a Small World Nursery, Edge for tweens and Vibe for teens, along with family-friendly events across the ship. For more information, visit www.disneycruise.com and www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matt Cammaert, senior vice president of marketing and outside sales at Kensington, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his newly restricted luxury operator. Kensington now offers a slew of tour, cruise, yacht and villa products to suit every luxury traveler. For more information, visit www.kensingtontours.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gonçalo Mexia Alves, head of sales for Octant Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his group of luxury properties located in key cities and towns throughout Portugal, which has become one of the most sought-after destinations in the world. Alves details his grown collection of hotels and what they can offer to your clients. For more information, visit www.octanthotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jenny Winebloom, vice president of Disney Live Entertainment, talks with Sherman DeJohn of Insider Travel Report about the entertainment aboard the Disney Treasure. She highlights Broadway-style shows like The Tale of Moana, deck shows, interactive activities and themed dining experiences, all tailored to the ship’s adventure theme. Entertainment spans from high-energy events to culturally rooted performances, offering a variety of experiences for all ages. For more information, visit www.disneycruise.com and www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marina Efraimoglou, owner Euphoria Retreat, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Efraimoglou tells her inspiration story about how she founded her unique wellbeing resort in Mystras, Sparta in Greece. The property has become a widely recognized retreat for its setting and its many wellness programs. For more information, visit www.euphoriaretreat.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Daniel Cowan, senior manager-dining services for Disney Cruise Line, talks with Sherman Dejon of Insider Travel Report about the food and beverage options aboard the Disney Treasure. Cowan highlights rotational dining with themed venues like Plaza de Coco and World of Marvel, fine dining restaurants, casual options and unique spaces like Hook’s Barbary. He also emphasizes the role of the crew in creating seamless dining experiences. For more information, visit www.disneycruise.com or www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nicholas Streff, vice president-strategy and communications for Belmond, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show. Streff details the newest trains, barges and hotels in Belmond’s growing portfolio. For more information, visit www.belmond.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jodi Bainter, vice president of domestic leisure sales at The Walt Disney Company, talks with Sherman DeJohn of Insider Travel Report about Disney's newest ship, Disney Treasure. Painter highlights the ship’s unique features, including its focus on adventure, immersive Disney-themed spaces like the Haunted Mansion Parlor and the innovative Plaza de Coco dining experience. She also details the ship's itineraries, stateroom options, entertainment, and amenities designed for families and adults. For more information, visit www.disneycruise.com or www.disneytravelagents.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Bob van den Oord, CEO of Langham Hospitality Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show. Van Den Oord details the newest luxury hotels in the Langham group and where the company is planning to expand in the future. For more information, visit www.langhamhotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dana Santucci, chairman of the United States Tour Operations Association (USTOA) talks with James Shillinglaw of Insider Travel Report just after last month’s USTOA Marketplace & Conference in Marco Island, Florida, Santucci, who is also executive vice president of EF Education First, details what USTOA has accomplished during her second term as chairman and what she hopes to do for the remainder of term, including increase the economic impact of the group, develop new consumer campaigns and tackle tour operator sustainability. For more information, visit www.ustoa.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Terry Dale, president and CEO of the United States Tour Operators Association (USTOA), talks with James Shillinglaw of Insider Travel Report just after USTOA’s Marketplace in Marco Island, Fla., about a new survey of USTOA’s economic impact on the travel industry. Dale also details USTOA’s marketing program in 2024 and a new culinary themed campaign this year, as well an effort to make tours more sustainable and combat overtourism. For more information, visit www.ustoa.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristi Gole, executive vice president of strategy for Global Hotel Alliance (GHA), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM luxury travel show in Cannes about how her group had become the fastest growing collection of independent hotels in the world especially in the luxury segment. With more than 40 brands and 800 hotels, GHA has emerged as a force in hospitality complete with its own guest loyalty program. For more information, visit www.globalhotelalliance.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Etienne Haro, general manager of The Mark talks with James Shillinglaw of Insider Travel Report about how his famed luxury hotel on New York City’s Upper East Side is evolving, including two relatively new marquee restaurants and refurbished suites, including the largest Penthouse Suite in North America. For more information, visit www.themarkhotel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karen Whitt, vice president of sales and marketing for The Hartling Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about her collection of luxury properties. Whitt details what’s to come at The Palms Turks & Caicos as well as The Shore Club, and everything else Turks& Caicos has to offer. For more information visit https://hartlinggroup.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Andrea Grisdale, founder and CEO of IC Bellagio, a luxury destination management company based in Bellagio, Italy, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show. Grisdale tells us how she started the company, turning it from one offering tours of Lake Como to one that now can offer customized luxury travel throughout Italy. For more information, visit www.icbellagio.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mark Orwoll, author of “Just One Little Hitch,” talks with James Shillinglaw of Insider Travel Report about his new book, a humorous account of his days hitchhiking in Europe and Morocco on a shoestring budget. Orwoll, a veteran travel journalist who served as international editor for Travel + Leisure for more than 20 years, describes his experiences during his first trip aboard. For more information, visit https://markorwoll.com. To buy the book, order it from your local bookstore or visit www.amazon.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Henley Vazquez, co-founder of Fora Travel, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show about the dramatic growth of her host agency, a member of Virtuoso. Vazquez details the innovative technology, marketing and training programs that her agency offers members to help them sell more luxury travel. For more information, visit www.foratravel.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nathan Domer, acting general manager of the Ulster American Folk Park, talks with Alan Fine of Insider Travel Report about the park's efforts to preserve and interpret the story of Irish emigration to America. Dormer explains the park’s chronological layout, featuring actual homes, artifacts, and a replica ship to illustrate Irish rural life, the challenging trans-Atlantic crossing and settlers' experiences in America. For more information, visit www.ulsteramericanfolkpark.org.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ciaran O’Neill, managing director of the Bishop’s Gate Hotel in Derry, Ireland, talks with Alan Fine of Insider Travel Report about the hotel's history and its role in the regeneration of the area. O'Neil shares insights on the hotel's unique blend of heritage and modern luxury, offering intimate, high-quality accommodations for international guests. The hotel has become a key part of Derry's vibrant tourism scene, especially during events like Halloween. For more information, visit www.bishopsgatehotelderry.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Casson, CEO of Corinthia Hotels, talks with James Shillinglaw of Insider Travel Report at this month's ILTM Cannes about the sudden growth of his luxury brand around the world, most recently in New York City but soon in Rome and other top cities. The Malta-based hotel company is set to expand around the world as Casson follows a strategic growth strategy. For more information, visit www.corinthiahotels.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gina Weyer, vice president of training for the Signature Travel Network, and Nolan Burris, Signature’s talent development consultant, talk with Alan Fine of Insider Travel Report about the role of AI in the travel industry and in their travel agency cooperative. Burris explains how AI can help travel advisors by providing faster answers to common questions and assisting with sales training. Weyer says the key to successful training is specialization and community sharing of best practices. For more information, visit http://join.sigtn.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
André Gerondeau, chief operating officer at Meliá Hotels International, talks with James Shillinglaw of Insider Travel Report about the expansion of Meliá’s hotels, with 15 properties set to open across its luxury brands in the Caribbean, Europe and Southeast Asia. Meliá’s brands include Me by Meliá, Meliá Collection, and Zel, the boutique lifestyle brand created in partnership with tennis superstar Rafael Nadal. This is the first in a series of interviews completed at the International Luxury Travel Market (ILTM) held in Cannes last month. For more information, visit www.melia.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How top destinations cater to the family market with suggested tours, itineraries, hotels, activities and more. We examine in depth what these countries have offer for family travel and how travel advisors can sell them. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Tarja Koivisto, country manager USA for Visit Finland; Samer Abu Taleb, manager, marketing and sales-North America for Dubai Tourism and Commerce Marketing; and Paul Mcdonagh, travel and industry engagement manager for Tourism Ireland.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Blacoe, vice president of hotel operations for Azamara Cruises, talks with Alan Fine of Insider Travel Report about Azamara’s differentiators and guest experiences. He highlights the line’s destination immersion, including curated events such as AzAmazing Evenings and White Nights, as well as the focus on authentic, local food and wine. Blanco also explains how the ships are meticulously maintained, offers insights into dining experiences across the fleet, and discusses Azamara’s appeal to a growing audience of younger cruisers, multi-generational families and premium travelers. For more information, visit connect.Azamara.com or www.Azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jamie Margolis, owner of Moms at Sea and winner of Dream Vacations' Bobby Haupt Franchise of the Year Award, talks with Alan Fine of Insider Travel Report about how she transitioned from a pediatric respiratory therapist to a travel advisor by leveraging her Facebook group, which grew from 100 to more 110,000 members. Margolis emphasizes the importance of authenticity, engagement, and providing value in social selling and highlights her focus on family cruising with Royal Caribbean. For more information, visit www.DreamVacationsFranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michelle Lardizabal, chief sales officer of Azamara Cruises, talks with Alan Fine of Insider Travel Report about Azamara's commitment to destination immersion, small-ship advantages and its comprehensive inclusivity. She highlights the brand's unique offerings such as curated country intensive itineraries, extended stays in ports, and partnerships with PerryGolf and Micato Safaris. Lardizabal also emphasizes Azamara's loyalty to travel advisors, who represent 86 percent of all bookings,, and outlines resources like Azamara Connect and special promotions to support advisors. For more information, visit www.azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brent Hill of Tourism Fiji talks with Michaela Guzy of Insider Travel Report about the launch of nonstop flights on Fiji Airways between Fiji and Dallas, offering three weekly flights that connect Fiji with American Airlines’ extensive U.S. network. Hill highlights Fiji’s unique culture, Fiji Airways' award-winning airline service, and new resort developments, including a Crowne Plaza and a Westin set to open in 2024. For more information, visit www.fiji.travel or www.fijiairways.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Katina Athanasiou, senior vice president of sales and services for the Americas at Celebrity Cruises, talks with Alan Fine of Insider Travel Report about the cruise line's new deployments and special offers. Highlights include a 110-night Grand Voyage on the Celebrity Solstice and a special wave season promotion. For more information, visit www.TheCelebrityCommittment.com and www.Celebrity.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dondra Ritzenthaler, the relatively new CEO of Azamara Cruises, talks with Alan Fine of Insider Travel Report about her return to the cruise industry and her plans to be the leader in small ship immersion. She highlights the brand’s focus on small ships, destination immersion and strong relationships with travel advisors, supported by initiatives like Azamara Connect and the Azamara World Academy. Ritzenthaler also discusses planned improvements in technology, customer service and ship updates. For more information, visit connect.azamara.com and www.azamara.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How top destinations cater to the family market with suggested tours, itineraries, hotels, activities and more. We examine in depth what these countries have to offer for family travel and how travel advisors can sell them here on Virtual Roadshows-Selling Family Vacations. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Melanie Schinkel, Aussie specialist program team leader for Tourism Australia; Kristin Carlson for Tourism Exchange Japan; Art Jimenez, executive director of tourism for Visit Reno Tahoe; and Vivian Salazar, director for Baja California Tourism Board.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anton Simunovic, general manager of Trim Castle Hotel, talks with Alan Fine of Insider Travel Report about the hotel's connection to the Puca Festival and its ideal location for exploring Ireland's Halloween heritage. The hotel offers special programs and events for festival visitors and is within easy reach of key attractions like the Hill of Ward, the ancient Celtic site where Halloween originated. The hotel will soon update its 68 rooms and public areas to better reflect the town's character and history. For more information, visit www.TrimCastleHotel.com or www.Ireland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
How top all-inclusive resorts cater to the family market today with even more features such as mini-theme parks, water parks, family rooms, kids clubs, baby care and much more. We detail the state of the art in family all-inclusive resorts here at the Virtual Roadshows-Selling Family Vacations. Moderated by Alan Fine, chief multimedia officer of Insider Travel Report, this panel features Sergio Rodriguez, leisure sales executive for Hilton Tulum Riviera Maya All-Inclusive Resort; Jaimie Robinson, international leisure sales manager for Princess Hotels & Resorts Jamaica; and Sara Ronghi, director of marketing and brand development, director for the Americas for Melia Hotels International.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Martin Nolan, co-director of the Puca Festival in Trim and Athboy, two adjoining towns in northern Ireland, talks with Alan Fine of Insider Travel Report about Ireland's most authentic Halloween celebration. Nolan discusses the festival's origins, its connection to the local community, and its focus on sustainability. The Puka Festival features a parade, music performances, and a reenactment of the ancient Celtic ritual of lighting and sharing the flame on the Hill of Ward, the spot historians say was where Halloween first began. For more information, visit www.PucaFestival.com or www.Ireland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
With a slew of new family friendly ships making their debuts in the last two years, the cruise industry is poised to deliver even more incredible vacations for families, including new family friendly rooms and suites, new entertainment, elaborate kids clubs, great activities, onboard theme parks and water parks, and much more. It all adds up to providing the perfect family vacation. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, this panel features Alicia Steuart, senior director of sales for Carnival Cruise Line; Miguel Sanchez, manager-business development for Silversea Cruises; and Marsha Patrick, director of sales, Western United States and Canada for Princess Cruises,
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
It’s not a category of travel one usually associates with family travel, but river cruises can provide the perfect family vacation, especially for families with slightly older kids (12 years plus). Families can tour Europe without having to pack and unpack, explore city centers and find family friendly attractions and historic sites throughout. We talk with river cruise lines that offer great family vacations. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, this panel features Rob Huffman, director of field sales for AmaWaterways, and Jen Halboth, chief executive officer for Riverside Luxury Cruises and Riverside Collection, Americas.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Susan Brennan, head guide at Trim Castle in Trim, Ireland, talks with Alan Fine of Insider Travel Report about the history of Trim Castle, including its role as a symbol of Norman power in Ireland and its connections to Halloween. She describes the visitor experience, highlighting guided tours, historical features like the dungeons and a great hall, and the castle's pivotal role in the Norman Conquest. For more information, visit heritageireland.ie.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
What can stimulate more togetherness than experiencing a tour program to a top destination and experiencing historic sites, great scenery and great destinations as a family. These top tour operators specifically cater to the family market with special programs and activities. Moderated by James Shillinglaw, editor in chief of Insider Travel Report, this panel features Jennifer Doran, director of sales and marketing for Sceptre Tours; Kathy Writer, president of Celtic Tours; and Ryan Grissett, regional director of sales for Collette.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michael Cooper, strategic director of the new Peacemakers Museum in Derry, Northern Ireland, talks with Alan Fine of Insider Travel Report about Ireland’s transition from conflict to peace. The museum provides insights the Free Derry period, Bloody Sunday and the Good Friday Agreement, while showcasing artifacts and installations that illustrate life during the Troubles. Cooper explains how international involvement, particularly from U.S. President Bill Clinton, played a crucial role in fostering peace and envisioning Irish reunification through democratic means. For more information, visit www.PeaceMakersMuseumDerry.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sashan Wirasinghe, vice president of sales and marketing for Cuurate DMC, a destination management company in Sri Lanka, talks with Angela Hughes of Insider Travel Report about the country's tourism and its potential for American travelers. Sri Lanka is a growing destination for honeymooners and families, offering a range of experiences from cultural heritage sites to wildlife safaris and beach stays. Cuurate offers customized itineraries and high-end services, including luxury accommodations and transportation. For more information, visit www.cuurate.xyz.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mikko Turtiainen, director of sales-the Americas for Condor, the German leisure airline, talks with James Shillinglaw of Insider Travel Report about the carrier’s expansion of service from the U.S. to Germany, new A330neos with a great business and premium class, being used on trans-Atlantic routes, and great connections all over Europe from the airline’s Frankfurt base. For more information, visit www.condor.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dondra Ritzenthaler, the new president and CEO of Azamara Cruises, talks with James Shillinglaw of Insider Travel Report at the Signature Travel Network owners’ meeting about her first few months on the job. Most important, Ritzenthaler reveals details of Azamara’s revamped Azamara World Academy training coursse along with enhanced earning opportunities. For more information, visit https://connect.azamara.com/world-academy or www.azamara.com
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam, a welcome service assistant with the National Trust of Ireland, talks with Alan Fine of Insider Travel Report about the Carrick-a-Rede Rope Bridge. The 300-year-old bridge was constructed by salmon fishermen to reach a spot where salmon nets could be dropped more effectively than more convenient spots. The National Trust has owned the site since 1960 and it is now a popular tourist destination offering scenic views and a glimpse into the area's history. For more information, visit www.nationaltrust.org.uk/visit/northern-ireland/carrick-a-rede.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Yvonne Muldoon, director of sales for Europe and North America at Aer Lingus, talks with Alan Fine of Insider Travel Report about the airline's new routes, including its recently launched Las Vegas-Dublin service. Muldoon discusses the airline's extensive European connectivity, the benefits of U.S. pre-clearance facilities in Dublin, and its plans to expand routes to destinations like Indianapolis and Nashville using its fuel-efficient fleet. For more information, visit www.aerlingus.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nevelle McConaughey, visitor operations manager and a descendant of one of the original gatekeeping families of the Giant's Causeway in Northern Ireland, talks with Alan Fine of Insider Travel Report about the site's history, including its designation as one of two natural World Heritage sites in the U.K. McConaghy highlights the wonder of the rock formations, the legend of Finn McCool, the giant who built the causeway, the environmentally sustainable design of the visitor center, and efforts by the National Trust to preserve the natural heritage of the site. For more information, visit www.nationaltrust.org.uk.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jamie Margolis, owner of Moms at Sea and winner of the Bobby Haupt (HOP) Franchise of the Year Award, talks with Alan Fine of Insider Travel Report about transforming her family travel Facebook community into a thriving business. Margolis shares her journey from starting a Facebook group in 2017 to becoming a Dream Vacations franchise owner. By growing her Facebook group from 100 to 110,000 members, Margolis has also won Dream Vacations’ 2021 Rookie of the Year Award, was the first recipient of the Trailblazer Award, and is now a member of the Circle of Excellence, which recognizes the top one to two percent of agencies in the network. For more information, visit www.DreamVacationsFranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simonie Giorgi, general manager of the Park Hyatt Milano, talks with Michaela Guzy of Insider Travel Report about the hotel's success, its location near Milan's Duomo and its unique features, including renovated suites, standout dining, and a boutique spa. Giorgi highlights his focus on personalized guest experiences, sustainability efforts, and the importance of embracing competition and continuously improving service to maintain the hotel's high standards in Milan's competitive luxury market. For more information, visit www.hyatt.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Drew Daly, senior vice president and general manager of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the recent Elevate conference aboard Celebrity Ascent, which brought together more than 900 attendees, including 600 travel advisors and 60 preferred partners, to network, share knowledge and discuss new trends in the travel industry. Key topics included the integration of artificial intelligence, marketing technology, and business optimization tools, with a focus on flexible strategies for catering to diverse travel niches, such as luxury travel and land vacations. For more information, visit www.DreamVacationsFranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ciara Sugrue, head of festivals and events with Failte Ireland, talks with Alan Fine of Insider Travel Report about Ireland as a year-round destination, offering memorable experiences through festivals that highlight local culture. With a view of Trim Castle behind her, Sugrue discusses the Puca Festival (“puca” means “ghost” in Gaelic), which features more than 40 events, including ceremonies, parades, and performances celebrating Halloween and its origins as the Celtic holiday, Samhain. For more information, visit www.pucafestival.com or www.ireland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about what her host agency announced at its annual conference, which this year was in New Orleans. Friedman details the slew of marketing, training and technology programs introduced and offers her thoughts on how the host agency model is evolving. For more information, visit www.nexion.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brad Tolkin, co-chairman and CEO of World Travel Holdings, speaks with Alan Fine of Insider Travel Report about his company's record-breaking momentum in both cruise and non-cruise sectors during Dream Vacations and CruiseOne's annual conference aboard Celebrity Ascent. Tolkin emphasizes the importance of professional travel advisors, the growth potential fueled by demographic trends like the "silver tsunami," and the role of social media and AI in evolving travel products. Tolkin advises travel advisors to focus on specialization and customer service, highlighting the fact that a loyal, well-serviced client base is key to long-term success. For more information, visit www.dreamvacationsfranchise.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cesar Silva, general manager of the Corinthia Hotel in Lisbon, talks with Michaela Guzy of Insider Travel Report about the property’s extensive renovations, which highlight Portuguese culture and history. The hotel features uniquely themed suites, three diverse restaurants, a luxury spa and a chocolatier, offering guests a comprehensive sense of place. It also provides personalized guest services, including suite check-ins, airport transfers and a shuttle service to downtown Lisbon. For more information, visit www.corinthia.com/lisbon.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ireland isn’t just about Saint Patrick’s Day, it’s also the birthplace of Halloween, or Samhain, as it was originally known. Siobhan De Paor, a shaman or spiritual leader of the community, talks with Alan Fine of Insider Travel Report about the true origins of Halloween at the very site historians believe where it all began. That site is on a privately owned farm on the Hill of Ward, near the towns of Trim and Athboy, where the Puka Festival is celebrated (“Puka” means ghost in Gaelic). For more information, visit www.PucaFestival.com and www.Ireland.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Marilyn Cairo, vice president of sales for Classic Vacations, talks with Alan Fine of Insider Travel Report at the recent Signature Travel Network conference in Las Vegas about her transition to Classic Vacations after 32 years in the hotel and resort industry. Cairo highlights Classic’s growth into more than 100 global destinations with a focus on luxury and details new technology and strategic initiatives. She also discusses partnerships with agencies and agency groups like Signature. For more information, visit www.classicvacations.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michele D'Agostino, co-founder of Secret Atlas expedition micro cruises, talks with Olivia Liveng of Insider Travel Report about micro cruises, intimate journeys aboard small ships designed to explore remote and pristine destinations with minimal environmental impact. D'Agostino explains why micro cruises offer a more personal and immersive experience compared to larger expedition ships, enabling closer encounters with nature and local cultures. These small-scale voyages with fewer guests emphasize sustainability, reduce ecological footprints, and provide exclusive access to areas inaccessible to larger vessels. For more information, visit www.secretatlas.com.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Manujaya Fernando, deputy general manager, sales and marketing for the Heritance Aarah Maldives, talks with Angela Hughes of Insider Travel Report about the resort's appeal to multi-generational families, honeymooners and destination weddings. Fernando details the resort's luxury service, including butlers for all guests, with family-friendly and adults-only amenities that attract visitors from Europe, Asia and increasingly the U.S. For more information, visit www.heritancehotels.com/aarah.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Gilroy, sustainability manager for the Puca Festival in Trim and Athboy, Ireland, talks with Alan Fine of Insider Travel Report about the Puca festival’s connection to the ancient Celtic celebration of Samhain, which later became Halloween in the U.S. Gilroy explains the historical significance of the Hill of Ward and Trim Castle, highlighting archaeological findings that support the area's mythological ties. For more information, visit www.pucafestival.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karin Kopano, general manager of The Ned, talks with James Shillinglaw of Insider Travel Report about her two-year-old boutique hotel located in one of the trendiest neighborhoods of Manhattan. Set in the former NoMad Hotel, The Ned offers multiple restaurants, bars, Ned’s Club and a rooftop bar, meaning you never really have to leave the property. The luxurious rooms and suites are comfortable, spacious and feature classic period décor. For more information, visit www.thened.com/nomad.
All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Nathan Parr, a travel advisor from the Travel and Cruise Desk in Oregon, speaks with Alan Fine of Insider Travel Report at the Signature Travel Network’s 2024 conference in Las Vegas. Parr discusses winning Signature's sales excellence award and shares his passion for travel in Thailand, emphasizing its broad appeal. Parr explains how Signature's robust resources, including preferred suppliers and AI-powered marketing tools, support his ability to sell Thailand effectively and provide tailored travel options to clients. For more information, visit http://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mike, a Disney imagineer responsible for many of the interiors on Disney Cruise Line’s new Disney Treasure, talks with James Shillinglaw of Insider Travel Report about what this family focused cruise ship features in an interview just a day after last week’s christening. Disney Treasure offers signature rotational dining, great kids clubs, family-oriented accommodations, fantastic entertainment and so much more. For more information, visit www.disneycruise.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Muwas Siddeek, facilities manager for Underneath the Mango Tree in Dickwella, Sri Lanka, talks with Jennifer Lutz of Insider Travel Report about what makes the 22-room boutique hotel special and how the beach resort’s wellness program includes Ayurvedic treatments. For more information, visit Under the Mango Tree. For more information, visit www.crazyhollmann.com/en/sri-lanka-utmt.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Odhran Dunne, chief executive of Visit Derry, talks with Alan Fine of Insider Travel Report about Derry Halloween, Europe’s largest Halloween festival held in Derry, Northern Ireland. Dunne discuss the city’s historic roots, the festival's origins as a community event, and its evolution into a major celebration attracting more than 100,000 attendees annually. The four-day event features illuminations, parades, performances, and cultural showcases, culminating in a grand street parade and fireworks. For more information, visit www.DerryHalloween.com and www.Ireland.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Emma Kearney of Titanic Belfast talks with Alan Fine of Insider Travel Report about why her museum remains a must-visit, even for returning guests. The latest updates to Titanic Belfast focus on the story after the Titanic’s sinking, including new galleries that explore personal stories of passengers, shipbuilders and Robert Ballard, the ocean explorer who discovered the wreck. The refreshed experience combines authentic artifacts with immersive technology to offer a deeper understanding of Titanic’s legacy. For more information, visit www.titanicbelfast.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Annie Fitzsimmons, Embark Beyond’s editor in chief in charge of content, talks with James Shillinglaw of Insider Travel Report about her new role developing content for the clients and prospective clients of the host agency’s travel advisors. Using video and engaging social media and more, Fitzsimmons is creating a whole new way to market luxury travel and boost sales for Embark advisors and preferred partners. For more information, visit www.embarkbeyond.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jamie Jones, owner of WhirlAway Travel and a member of the Signature Travel Network board, talks with Alan Fine of Insider Travel Report about her insights into her role on the board, the advantages of Signature’s marketing, technology and training support, and her enthusiasm for its nonprofit initiative, Travel Elevates. Jones emphasizes her agency’s focus on luxury travel, her expertise in Africa, and the value of integrating philanthropic opportunities into client experiences. For more information, visit https://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jack Ezon, managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report about his innovative Virtuoso host agency and its equally out of box annual conference, held last week in Los Cabos, Mexico. Ezon has his advisors and preferred partners engage in a series of games, contests and networking exercises to collectively turn them into power sellers of luxury travel. For more information, visit www.embarkbeyond.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karl Kannstadter, vice president of content strategy for exploration at the Signature Travel Network (STN), talks with Alan Fine of Insider Travel Report about his efforts to elevate the profile of adventure travel, including expedition cruises, safaris and active travel experiences for STN travel advisors. By creating tools and resources for advisors and developing personalized connections between advisors and preferred partners, Kannstadter is working to help advisors stay informed and better serve their clients. For more information, visit https://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jim Heilman, vice president-product development for AREA15, talks with James Shillinglaw of Insider Travel Report about his four-year-old immersive entertainment attraction, which features experiences, art, restaurants and stores, as well as event spaces. Since we interviewed AREA15 back in 2020, it’s grown substantially and now is about to welcome a Universal Studios’ Horror Unleashed next year. For more information, visit www.AREA15.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ross Mollison, founder and impresario of SpiegelWorld, talks with James Shillinglaw of Insider Travel Report about his “alternative” shows now playing in Las Vegas and other venues. From the Absinthe circus to the theater where Atomic Saloon is performed, SpiegelWorld specializes in funny, raunchy performances with circus acts that are almost the antithesis of Cirque de Soleil—and many of your clients will thank you for recommending them. Other shows include DiscoShow and The Hook (in Atlantic City) plus restaurants and bars. For more information, visit www.spiegelworld.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gina Weyer, vice president of training, and Nolan Burris, talent development consultant, both with the Signature Travel Network, talk with Alan Fine of Insider Travel Report about how Signature is using AI to streamline tasks, improve communication and support travel advisors. They emphasize the importance of combining technology with human expertise to enhance client experiences, encourage specialization and drive business growth. This approach highlights AI as a tool to complement, not replace, travel advisors. For more information, visit https://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Karen Yates, executive vice president of information technologies for Signature Travel Network, a member-owned travel agency cooperative, speaks with Alan Fine of Insider Travel Report about the group's latest technological advancements, including artificial intelligence (AI). She explains how Signature is helping travel advisors adopt AI to boost efficiency, starting with education and progressively rolling out customizable solutions for cruise and hotel bookings, marketing, and advisor profile creation. For more information, visit http://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Terrence O’Donnell, senior vice president and general manager of Caesars Palace, talks with James Shillinglaw of Insider Travel Report about Caesars Palace’s completely renovated luxury villas and suites, which comes as Caesars itself is reinventing itself with new restaurants, new gaming, new accommodations and new suites in Nobu. For more information, visit www.caesars.com/caesars-palace/hotel.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Phillip Duffy, tour director for CIE Tours, talks with Alan Fine of Insider Travel Report about the Ireland South Daytripper, which allows guests to stay in one hotel in Adare while taking daily excursions across Ireland. Highlights include the Cliffs of Moher, Dingle Peninsula, the Ring of Kerry, Blarney Castle, Cork, and the port of Cobh. Flying into Shannon Airport, the all-inclusive tour includes most meals and a day and night in Dublin. For more information, visit www.CIETours.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kelly Messina, senior director of leisure travel for the Las Vegas Convention & Visitors Authority, talks with James Shillinglaw of Insider Travel Report on the eve of the second Formula 1 Grand Prix, an event that was a major success for the entertainment capital Messina details how Vegas has become a center for sports, previews new and updated resorts coming online and new forms of entertainment and shows opening around the city. For more information, visit www.TrackMyLasVegasBookings.com, www.visitlasvegas.com, www.lasvegasmeansbusiness.com or www.taconnect.net/rewards/lvcva.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Alissa Blair, senior reservation coordinator for Celtic Tours, talks about the new tour programs featured by Celtic Tours for 2025 and how Celtic Tours has something for everyone. Blair details new escorted tours as well as new independent tours and also how easy it is to customize with Celtic Tours. For more information, visit www.celtictours.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Louis Murphy, proprietor of the Dunraven in Adare, Ireland, talks with Alan Fine of Insider Travel Report about the appeal of CIE Tours’ “Day Tripper” experience, allowing travelers to stay at the Dunraven while exploring attractions like the Blarney Castle, the Cliffs of Moher and Ring of Kerry. Murphy shares the Dunraven’s rich history, Irish charm and popular offerings like tableside-carved beef, making it a key feature of CIE Tours’ program. For more information, visit www.dunravenhotel.com or www.cietours.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jackie Friedman, president of Family Bonds Foundation, talks with James Shillinglaw of Insider Travel Report about how this travel industry charitable group is moving beyond Internova to get contributions to select those in need and get contributions from the entire industry. With Nov. 13 celebrating Kindness Day, Friedman, who also is president of Nexion Travel Group and chair of ASTA, talks about how Family Bonds fills a need that truly is industrywide. For more information, visit www.familybondsfoundation.com
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ash Tembe, vice president of global field sales at AIC Hotel Group, talks with Amanda Carlow of Insider Travel Report about his company’s brand-new AVA Resort Cancun, a 1,600-room complex with multiple restaurants, a 66,000-square-foot spa, a massive AVA Bay pool area, a nightclub and even a bowling alley. AVA is perfect for large groups, but also families, couples and more—and it’s only 10 minutes from Cancun Airport. For more information, visit www.avaresortcancun.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Denis Moriarty, owner of Moriarty’s, speaks with Alan Fine of Insider Travel Report about his family business near Killarney, Ireland, which has operated for over 60 years. The shop offers Irish heritage items, including wool products, tweeds, hand-woven garments, traditional crafts and a unique 60th-anniversary jewelry collection. Located along the Ring of Kerry, Moriarty’s caters to locals and tourists alike, with CIE Tours taking guests there since the 1970s. For more information, visit www.CIETours.com and www.moriartys.ie.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Pradeep Raman, managing director of The Surrey, a Corinthia Hotel, talks with James Shillinglaw of Insider Travel Report about his newly refurbished property, which quite literally was rebuilt from the ground up. The newest addition to Corinthia’s hotel group, The Surrey offers 100 completed renovated rooms and suites; Casa Tua, an already trendy restaurant and bar; and a dedicated spa and fitness center. It’s Upper East elegance at its finest. For more information, visit www.corinthia.com/en-gb/the-surrey.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Sean Davoren, co-founder of Caherconnell Stone Fort in County Clare’s Burren region, speaks with Alan Fine about his family’s 300-year-old sheep farm and partnership with CIE Tours. Since 2012, Caherconnell has hosted sheepdog demonstrations where trained dogs skillfully herd sheep across rugged terrain, showcasing traditional Irish farming. The site also hosts archaeological digs, revealing artifacts up to 5,000 years old. For more information, visit www.caherconnell.com or www.cietours.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Christian Porcayo, social media manager for Hyatt Vivid Grand Island, talks with James Shillinglaw of Insider Travel Report about this new Cancun property, the first of the new Hyatt Vivid brand, which is designed for Generation Z and a younger group of adult guests. Hyatt Vivid has great food, an innovative design, extensive pools and a beach club on one of the best beaches in in Cancun. For more information, click on Hyatt Vivid Grand Island.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paul Salmon, owner of Rockhouse Hotel & Spa, talks with James Shillinglaw of Insider Travel Report about the history of his celebrated resort, which is celebrating 50 years. To commemorate that anniversary, Rockhouse has published a book detailing the celebrity guests, the evolution of the property and why it’s become such an iconic resort in Negril. For more information, visit www.rockhouse.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jason Block, CEO of Atlanta-based WorldVIA, talks with James Shillinglaw of Insider Travel Report about his growing travel business, which includes a large host agency that is part of Travel Leaders Network. Block, who is the son of former Travel Leaders President Roger Block, talks about how he got into the industry and what services WorldVIA offers to its hosted advisors. He details some the latest travel trends and how they affect travel agency businesses. For more information, visit www.worldvia.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam Deflorian, CEO of AZDS Interactive, talks with James Shillinglaw of Insider Travel Report about his innovative company, which provides marketing solutions and B-to-C booking engines for top luxury hotels. The big news now is AZDS will develop booking engines that travel advisors can use to book those same hotels as it develops a B-to-B solution—one that it will officially launch at ILTM Cannes this December. For more information, visit www.azds.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Charlie Robertson, president and CEO of American Cruise Lines (ACL), talks with James Shillinglaw of Insider Travel Report about his company’s dramatic growth on America’s rivers, lakes and coastal waterways. ACL has launched a series of innovative new ships that have helped it become the dominant player in domestic cruising—and Robertson says it will keep growing. For more information, visit www.americancruiselines.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Stephen Cotter, managing director of CIE Tours International, speaks with Alan Fine of Insider Travel Report about the Ireland South Day Tripper, a unique “land cruise” experience that allows travelers to stay in a single hotel in Adare and take day trips to Ireland’s iconic destinations. This all-inclusive tour covers most expenses, letting guests enjoy their journey without additional costs. Cotter also shares information about new Day Tripper options in other countries and an upcoming travel advisor portal designed to streamline bookings. For more information, visit www.CIETours.com. .
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Scott Koepf, chief strategy officer for Cruise Planners (CP), talks with James Shillinglaw of Insider Travel Report, about the comprehensive training and education CP offers to turn newbies and experienced advisors into top-selling pros. At last month’s CP World, CP unveiled even more programs such as a River Cruise Academy, a CP Learning Genie and more than 25 training events every year. Using his extensive experience with host agencies, Koepf also reflects on why CP has been so successful with over $1 billion is sales. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brian Shultz, chief technology officer of Cruise Planners (CP), the billion-dollar host agency and franchisor, talks with James Shillinglaw of Insider Travel Report about the latest technology being launch by CP for its member agencies. Shultz reveals CP’s new artificial intelligence solution, a dedicated version of AI called Maxx Intelligence which AP advisors can use to generate business. He also unveils other time-saving tech solutions that seek to save time and boost sales. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vicki Freed, senior vice president of sales, guest services and TK of Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about her cruise line’s new private destination, Perfect Day Mexico, set to debut on the coast near Costa Maya in 2027. Freed tells you how you can sell this new dedicated destination. It will feature “chill” and “thrill zones like Perfect Day in Coco Cay in the Bahamas, plus restaurants, bars, pools and beaches, all with a distinctly Mexican flare. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Joe Leon, vice president-sales, Americas at Silversea, talks with James Shillinglaw of Insider Travel Report about Silversea's latest news, the World Cruise 2027, Venetian Society and more. For more information, visit www.silversea.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jacki Marks, global head of trade brands for ALG Vacations (ALGV), talks with James Shillinglaw of Insider Travel Report at this month’s Ascend conference in Cancun about ALGV’s campaign to promote the value of travel advisors, the new ALGV Active Pro program and Luxe by ALGV, the growing luxury program. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ray Snisky, group president of ALG Vacations (ALGV) talks with James Shillinglaw of Insider Travel Report at last week’s Ascend conference in Cancun about the benefits of being owned by Hyatt and new branding for ALGV. He also reveals the new destinations served by ALGV, including Europe, the Middle East, Maldives and more. Even more important Snisky talks about how ALGV is much more that a transactional company as it looks to develop a caring relationship with travel advisors and suppliers, most evident in ALGV’s “kindness” campaign. For more information, visit www.algvacations.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Heidi Clarke, executive director of the Sandals Foundation, talks with James Shillinglaw of Insider Travel Report about the foundation’s many programs in Jamaica and around the Caribbean. During the recent Jamaica Love event on the island, travel advisors and journalists got the chance to see a program where Sandals helps teach Jamaican school children about the importance of coastal mangroves. For more information, visit www.sandalsfoundation.org.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Theresa Scalzitti, chief operating officer for Cruise Planners (CP), talks with James Shillinglaw of Insider Travel Report about the recently concluded CP World, the host agency franchisor’s annual conference. Scalzitti also describes some of the major new marketing initiatives launched by CP this year, reveals new training and education programs, and highlights other benefits offered by CP. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gebhard Rainer, the new CEO of HX (formerly known as Hurtigruten Expeditions) talks with James Shillinglaw of Insider Travel Report about his new brand from a veteran provider of expedition cruises sailing to the polar regions and beyond. Rainer talks about the reasons behind splitting HX from Hurtigruten, which continues to offer Norwegian coastal voyages and what HX is planning in the future. For more information, visit www.travelhx.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about three new initiatives that will dramatically change his host agency. These gamechangers include a higher premium commission program for its well-known Live Leads program, an expansion of its Elite 100 program for its top advisors which pays 100 percent commission, and a new consumer booking website where Avoya members get the clients and a percentage of the commission. For more information, visit www.avoyanetwork.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michele Fee, founder and CEO for Cruise Planners, talks with James Shillinglaw of Insider Travel Report about the myriad tools and programs her host agency has developed to help its advisors, including a revolutionary artificial intelligence (AI) app that offers dedicated Cruise Planners content. Fee also provides an update on sales across all segments. For more information, visit www.cruiseplannersfranchise.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gary Barteling, managing director of Bartelings' Private Jet Tours, talks with Alan Fine of Insider Travel Report about how he is delivering a luxury travel experience once synonymous with Pan Am World Airways, which ceased operations in 1991. Bartelings is offering two trans-Atlantic tours priced at nearly $60,000 per seat and fully commissionable.To register and for more information, visit https://criteriontravel.com/panam.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Travel Experts’ executive team, consisting of Sharon Fake, executive director; Claire Canady, director-NC operations; and Heather McIntyre, director of technology and finance, talk with James Shillinglaw of Insider Travel Report about Travel Experts’ history, vision and culture going back to its start in 1989. That’s when Susan Ferrell, Travel Experts’ founder and president Susan, launched the firm to enable independent travel advisors to become entrepreneurs with unlimited earnings potential. Thirty-five years later, the company continues to maintain those lofty goals. For more information, call 800-274-2544, email info@travelxperts.com or visit www.travel-xperts.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Ken Muskat, managing director-U.S.A. for Scenic Group, talks with James Shillinglaw of Insider Travel Report about how the luxury expedition and river cruise line is doing in the U.S. market today. Interviewed onboard Scenic Eclipse in one of the ship’s rare visits to New York, Muskat talks about the success of the Scenic Eclipse ships, the very different luxury yachts from Emerald, and the river cruise fleets for Scenic and Emerald. For more information, visit www.scenicusa.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Adam Stewart, executive chairman of Sandals Resorts International, talks with James Shillinglaw of Insider Travel Report about last week’s “Jamaica Love” event in Montego Bay, where 1,000 top advisors, suppliers, government officials and Sandals staff gathered to celebrate the destination and the resort company. Stewart also discusses the legacy of the Sandals brand, which he inherited from his late father, Gordon “Butch” Stewart, and his own plans for Sandals 2.0. For more information, visit www.sandals.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
John Waggoner, chairman and founder of Victory Cruise Lines, an all-inclusive small-ship coastal cruise line operating on the Great Lakes, speaks with Alan Fine of Insider Travel Report about his two ships. Both had been casualties of Hornblower Group's restructuring, but are now back in service under the Victory Cruise Lines banner. Waggoner plans to build on his past successes to create a cruise product with great food, great destinations and more. For more information, visit www.victorycruiselines.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Natalie Muir, director of sales at Concorde Hotel New York, gives James Shillinglaw of Insider Travel Report a tour of this hidden gem on the Upper East Side. With great top floor suites, just four rooms per floor, great views and a snazzy small restaurant, Concorde is the perfect place for a Manhattan stay. For more information, visit www.concordehotelnewyork.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jos Al Adwani, owner of Lagoonies Cafe, a part of Balance Water Sport in Kappalady, Sri Lanka, talks with Jennifer Lutz of Insider Travel Report about their adventure travel attractions, including luminescent kayak trips and a kite flying school. But the cafe also has some of the best steak and poke bowls in Sri Lanka. For more information, visit www.balancewatersports.com or www.srilanka.travel.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Mike Drever, founder of BranchUp, talks with James Shillinglaw of Insider Travel Report about his innovative service for travel advisors providing them with Facebook marketing and lead generation. Drever has now introduced BranchUp Pro, which adds Instagram and AI marketing features for advisors. Drever himself is known as the founder of CruiseShipCenters, the largest seller of cruises in Canada, before he sold the agency to Expedia. For more information, visit https://branchup.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Belinda Hindmarsh, deputy CEO of Ponant, talks with James Shillinglaw of Insider Travel Report aboard Le Lyrial during a rare visit to New York City. Hindmarsh reveals the latest news about the French exploration cruise, its current fleet and what’s to come. For more information, visit www.ponant.us.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Jessica Klement, vice president-advocacy for the American Society of Travel Advisors, talks with James Shillinglaw of Insider Travel Report about the big issues that travel advisors lobbied for at this year’s Legislative Day, held last month on Capitol Hill. This year ASTA focused on airline refunds, which advisors currently are liable for even though they don’t keep the fares themselves, as well as representation on DOT’s Aviation Consumer Protection Advisory Committee (ACPAC). For more information, visit www.asta.org.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
TJ Abrams, vice president of wellbeing for Hyatt, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes in the Bahamas about Hyatt’s extensive wellness programing throughout its portfolio. Abrams reveals how Hyatt has evolved its offerings to enhance wellbeing for guests, as well as how it offers personalized wellbeing experiences. For more information, visit www.hyatt.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report at the International Luxury Travel Market (ILTM)-North America, about the upcoming new features at his luxury property. These include a hot new jazz club, new dining options and much more as Baha Mar keeps innovating. For more information, visit www.bahamar.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Graeme Davis, president of Baha Mar Resort, talks with James Shillinglaw of Insider Travel Report at the International Luxury Travel Market (ILTM)-North America, about the upcoming new features at his luxury property. These include a hot new jazz club, new dining options and much more as Baha Mar keeps innovating. For more information, visit www.bahamar.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Leslie Tillem, of Eltee Travel, and Curtis Parris, of the Parris group, both members of the Global Travel Collection, talk with Alan Fine of Insider Travel Report about how they came to star in a television series on NBC called the "Extra Mile Club." In it, the two compete to win celebrity clients while showcasing what travel advisors can do. The first two episodes have already aired, but there will be more in December. For more information, visit www.GlobalTravelCollection.com.
All our Insider Travel Report video interviews are available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Paul Barry, CEO of Avanti Destinations, talks with James Shillinglaw of Insider Travel Report about Avanti’s new program to provide fixed-price FIT vacations initially using three new regional microsites featuring 58 packages to Asia, Latin America, and the South Pacific. Those three new websites are The three microsites are https://asia.avantidestinations.com, https://latinamerica.avantidestinations.comand, https://southpacific.avantidestinations.com. For more information, visit Avanti’s travel advisor portal at https://book.avantidestinations.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vincenzo Falcone, general manager of Bulgari Hotel Rome, talks with Michaela Guzy, reporting for Insider Travel Report, about his spectacular luxury property, which offers one of the most exclusive experiences in the eternal city. And the interview itself takes place on the rooftop overlooking all the beauty of the seven hills of Rome. For more information, visit www.bulgarihotels.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Vickum Nawagamuwage, founder and CEO of Santani Wellness in Sri Lanka, speaks with Jennifer Lutz of Insider Travel Report about the philosophy behind Santani and how they're promoting human sustainability with a nature-first approach. Also interviewed is the resort's naturalist and one of their Ayurvedic doctors. For more information, visit www.santani.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about key travel industry trends, including how domestic travel has surged post-pandemic but international travel is now surpassing it. Luxury and family travel continue to grow, with increasing demand for solo travel. Despite predictions of its decline, the travel advisor segment remains strong, particularly for complex and luxury trips. For more information, read Skift's "State of Travel" report at www.skift.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Rikaz Jaffree, operations manager at Anasa Wellness Resort in Ella, Sri Lanka, sits down with Jennifer Lutz of Insider Travel Report to share what makes Anasa a top-tier luxury retreat, including a luxe gym with personal trainers, a yoga studio, an organic farm and a full range of wellness treatments — all set in acres of untouched nature. For more information, visit www.AnasaWellnessResort.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Seth Borko, head of research at Skift, talks with Alan Fine of Insider Travel Report about key travel industry trends, including how domestic travel has surged post-pandemic but international travel is now surpassing it. Luxury and family travel continue to grow, with increasing demand for solo travel. Despite predictions of its decline, the travel advisor segment remains strong, particularly for complex and luxury trips. For more information, read Skift's "State of Travel" report at www.skift.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carlo Micallef, CEO of Malta Tourism Authority, and Noel Zammit, CEO of Heritage Malta, talk with Alan Fine of Insider Travel Report about Malta's efforts to attract more tourism, particularly from North America. Malta plans to strengthen U.S. ties, improve travel connections and secure more direct flights. It even will focus on culinary connections with the U.S. including a snail dish created when the U.S. Navy introduced Coca Cola to Malta. For more information, visit www.visitmalta.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Issam Kazim, CEO of Visit Dubai, talks with Alan Fine of Insider Travel Report about his destination’s unique combination of luxury, adventure and culture. Easily accessible from the U.S., and visa-free for Americans, Dubai keeps expanding direct flight connections. Kazim highlights the city’s world-class hotels and 106 Michelin-listed restaurants. For more information, visit www.VisitDubai.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Lee Rosen, founder and president of Tres Technologies, talks with James Shillinglaw of Insider Travel Report about the evolution of his company, which developed the TRAMS back office and ClientBase CRM products. Rosen sold it to Sabre in 2006, but then bought it back in 2021. The company continues to provide vital back office and CRM systems to travel agencies around the country—and it’s developing new technology for the next generation of agencies. For more information, visit www.trestechnologies.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Brent Hill, CEO of Tourism Fiji, speaks with Alan Fine of Insider Travel Report about Fiji’s record-breaking tourism numbers in 2023, emphasizing the goal of reaching one million visitors this year with the support of new direct flights from Fiji Airways, including a Dallas route. Hill also highlights Fiji’s appeal to adventure travelers, its sustainability efforts, upcoming hotel developments, and the strong buying power of the U.S. dollar in Fiji. For more information, visit www.fiji.travel.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Simon Mayle, event director for ILTM North America, talks with James Shillinglaw of Insider Travel Report about last week’s annual conference, which for the second time in two years was held in the Bahamas at the Baha Mar resort. Mayle tells us who attended on the travel advisors and travel supplier front and how they interacted. Even more importantly, he tells us why ILTM North America will co-locate with PROUD Experiences in the Bahamas in October 2025. For more information, visit www.iltm.com/northamerica or www.proudexperiences.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Peter Vlitas, executive vice president of partner relations for Internova, talks with Alan Fine of Insider Travel Report about airline industry trends, including challenges with NDC (New Distribution Capability), airline pricing, and AI in travel services. Vlitas highlights the importance of travel advisors in adapting to NDC, how airlines like Delta and United are handling NDC's implementation, and how AI is actually helping travel advisors. Vlitas also touches on airline regulations, specifically refund policies, and emphasizes the need for advisors to support airlines that value their partnerships. For more information, visit www.Internova.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dennis Grunden, vice president of luxury hotel programs at Internova, talks with Alan Fine of Insider Travel Report about Internova's hotel products. These include the Internova Select collection of four- and five-star luxury properties, the Internova Curated collection of small luxury lifestyle and design-focused properties, and the Internova Worldwide collection of quick, short business-stay properties where amenities are not as critical. Grondin also highlights Internova's educational campaigns that explain the exclusive amenities offered to Global Travel Collection advisors. For more information, visit www.Internova.com and www.Internovatravel.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dave Volman, senior vice president-technology for ADX and TripArc, talks with James Shillinglaw of Insider Travel Report at Ensemble Horizons in Las Vegas earlier this month, about how the revolutionary ADX platform services as tech underpinning for Ensemble advisors. Using ADX, they can book air, hotel, insurance and more. Voleman says ADX is making even more improvements and will soon be able to help advisors book cruise as a soup-to-nuts technology that will help them sell even more travel. For more information, visit www.trip-arc.com or www.joinensemble.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Daniel Hostettler, president of The Boca Raton, is on the verge of finishing the renovation of The Boco Raton, the iconic Florida luxury resort, by finishing the Beach Club, one of five hotels that make up this lavish resort complex. James Shillinglaw of Insider Travel Report talks with Hostettler about the renovation, the restaurants and the facilities now available to guests. For more information, visit www.thebocaraton.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Beth Butzlaff, senior vice president-global partner relations for Ensemble, talks with James Shillinglaw of Insider Travel Report at this month’s Ensemble Horizon conference in Las Vegas about the consortium’s many programs for preferred partners, many of which she helped develop in the year she’s been with Ensemble. These include a major new program identifying the right cruise for the right client and new program that pairs cruises with hotels. For more information, visit www.joinensemble.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kimberlin Arnold, an independent travel advisor with Peacock Travel Group, a member of Frosch Travel, speaks with Alan Fine of Insider Travel Report about her experience on an ALG Vacation trip to Spain and Portugal. Social media plays a crucial role in her business, and the trip allowed her to improve her content creation for her primary romance and honeymoon clients. For more information, visit www.ALGVacations.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Shayla Lalani, vice president of marketing for Ensemble, talks with James Shillinglaw of Insider Travel Report at last week’s Ensemble Horizons conference in Las Vegas about all the ways Ensemble helps its member agencies market travel day. Lalani reveals the innovative ways that Ensemble uses to sell more travel. For more information, visit www.joinensemble.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michele Duquaine, a Dream Vacations travel advisor with her own agency, speaks with Alan Fine of Insider Travel Report about the growing demand among her clients for European travel. Duquaine describes a recent nine-day journey through Spain and Portugal, and emphasizes how ALG Vacations and its VAX booking system make multi-stop experiences seamless and enjoyable. For more information, visit www.ALGVacations.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Kristina Boyce, senior vice president-operations for Ensemble, talks with James Shillinglaw of Insider Travel Report at last week’s Ensemble Horizons in Las Vegas about how the consortium is working to develop a revolutionary agency group with new programs, technology and services. Ensemble is seeking to grow but also wants to remain a more intimate, boutique consortium. For more information, visit www.joinensemble.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Angie Licea, president of Global Travel Collection (GTC), talks with Alan Fine of Insider Travel Report about how GTC supports independent travel advisors by helping them manage their businesses and achieve their goals. Licea highlights GTV partnerships, including AI-driven tech collaborations and a new travel-related TV show for NBC. For more information, visit www.GlobalTravelCollection.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Austin, president-North America for Explora Journeys, talks with Michaela Guzy about the vision behind Explorer Journeys' second ship, Explora II. Like its sister ship Explora I, Explora II delivers a boutique hotel-like experiences at sea. With plans to expand to six ships by 2028, Explora puts its focus on space, choice and exceptional dining. For more information, visit www.ExploraJourneys.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Michael Johnson, president of Ensemble, talks with James Shillinglaw of Insider Travel Report at last week’s Ensemble Horizon’s in Las Vegas about what progress the consortium has made over the past year, what programs it offers to members, and what’s to come. Johnson says Ensemble is on its way to creating a new kind of agency group for travel advisors and preferred partners. For more information, visit https://ensembletravel.com
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chris Austin, president-North America for Explora Journeys, talks with Michaela Guzy about the vision behind Explorer Journeys' second ship, Explora II. Like its sister ship Explora I, Explora II delivers a boutique hotel-like experiences at sea. With plans to expand to six ships by 2028, Explora puts its focus on space, choice and exceptional dining. For more information, visit www.ExploraJourneys.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this second-part of a two-part interview, Jacki Marks, global head of trade brands for ALG Vacations, a division of Hyatt Hotels, talks with Alan Fine of Insider Travel Report about the company's City and Sea media event to Spain and Portugal. The event included a live Facebook event with celebrity travel champion Carson Kressley, and highlighted ALG Vacations' focus on expanding European product offerings. Marks recounts the hotels and resorts visited, including Secrets, Iberostar and Zoëtry in Mallorca, the Tivoli Hotel in Porto, as well as the Dreams Madeira Resort & Spa in Madeira (opening soon) and the newly opened Grand Hyatt Barcelona. For more information, visit www.ALGVacations.com or click here to see the Facebook Live event. (https://www.facebook.com/events/1266114807718364/?rdid=Lu13oCt9A6syci0W&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2FAo7s2Zi6BJZ3Efio)
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this second-part of a two-part interview, Jacki Marks, global head of trade brands for ALG Vacations, a division of Hyatt Hotels, talks with Alan Fine of Insider Travel Report about the company's City and Sea media event to Spain and Portugal. The event included a live Facebook event with celebrity travel champion Carson Kressley, and highlighted ALG Vacations' focus on expanding European product offerings. Marks recounts the hotels and resorts visited, including Secrets, Iberostar and Zoëtry in Mallorca, the Tivoli Hotel in Porto, as well as the Dreams Madeira Resort & Spa in Madeira (opening soon) and the newly opened Grand Hyatt Barcelona. For more information, visit www.ALGVacations.com or click here to see the Facebook Live event. (https://www.facebook.com/events/1266114807718364/?rdid=Lu13oCt9A6syci0W&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2FAo7s2Zi6BJZ3Efio)
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
In this first part of a two-part interview, Jacki Marks, global head of trade brands for ALG Vacations, a division of Hyatt Hotels, talks with Alan Fine of Insider Travel Report about how ALG Vacations supports travel advisors by helping them enhance their social media marketing skills and better understand its product offerings. Through trips like the City and Sea media event to Spain and Portugal, which included a live Facebook event with celebrity travel champion Carson Kressley, advisors learn how to market destinations using content creation and social platforms, including Facebook, TikTok and Instagram. For more information, visit www.ALGVacations.com or click here to see the Facebook Live event.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Chitose Yagi, executive assistant manager marketing and sales for the Tokyo Station Hotel, talks with Angela Hughes of Insider Travel Report about the hotel's history, location and services, highlighting its convenient location next to the Tokyo Station, making it ideal for travel within Tokyo and across Japan. Yagi discusses the hotel's unique features, including its extensive art collection, renowned breakfast and concierge meet-and-greet service. For more information, visit www.TokyoStationHotel.jp.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Christine Conklin, vice president of marketing at Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at this month’s Signature Owners Meeting in Montreal about the agency cooperative’s extensive series of marketing programs. Conklin walks us through her group’s dedicated programs and how they benefit member agencies and preferred partners. For more information, visit https://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Renee Stanton-Defaria, director of sales for Goway Travel, talks with James Shillinglaw of Insider Travel Report about Goway’s ambitious rebrand and its commitment to being the "best Goway Ever." Stanton-Defaria describes the thinking behind Goway’s brand transformation and focuses on how Goway empowers travel advisors with enhanced rewards, an industry-leading training program, and a refreshed product line of tailor-made trips to more than 115 countries on all seven continents. Learn more by visiting www.gowaypro.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ignacio Maza, former executive vice president of Signature Travel Network and now a consultant to the group, talks with James Shillinglaw of Insider Travel Report about his “finds” of the year in luxury hotels and new destinations. Maza, known for his talks about hotels and destinations, gives you his recommendations on where you should book your clients now. Maza has now formed his own consulting firm, WANDERMAZA, to help agencies and advisors find the world’s top properties and destinations. Find him on LinkedIn. For more information on Signature, visit https://join.sigtn.com.
All our Insider Travel Report video interviews are available on our Youtube channel, and as podcasts with the same title on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Steven Arthur, director of leisure sales for Timbers Resorts, gives James Shillinglaw of Insider Travel Report an update on his group of luxury properties designed for families and friends to come together and create lasting memories in some of the most special locations on Earth. Experience skiing in the Rockies, whale watching in Kauai, wine tasting in Tuscany, or golfing in Jupiter. We spoke with Arthur at last month’s Virtuoso Travel Week in Las Vegas. For more information, visit www.timbersresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karryn Christopher, executive vice president-marketing and preferred partnerships for Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at the Signature Owners’ Meeting in Montreal, held earlier this month. Christopher details the many marketing programs Signature offers to agency members, as well as the group’s preferred partner programs and events that take place throughout the year. For more information, visit https://join.sigtn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Manini Sen, head of business for Ananda in the Himalayas, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about her wellness retreat and what it offers to guests. Sen details the Ananda experience and how guests can be rejuvenated and revived during their stay in one of the most exotic places in the world. For more information, visit https://www.anandaspa.com/en
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carly Biggart, vice president of sales and marketing-Americas for Hurtigruten Norway, talks with James Shillinglaw of Insider Travel Report about her cruise line’s two coastal itneraries going from Bergen or Oslo to Svalbard. Showcasing some of the most spectacular scenery in the world from the Arctic north to the Norwegian fjords, Hurtigruten also happens to have one of best restaurants at ses. Biggart details the sales resources she has to help you sell this spectacular set of cruises For more information, www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dondra Ritzenthaler, the new president and CEO of Azamara Cruises, talks with James Shillinglaw of Insider Travel Report at the Signature Travel Network owners’ meeting about her first few months on the job. Most important, Ritzenthaler reveals details of Azamara’s revamped Azamara World Academy training coursse along with enhanced earning opportunities. For more information, visit https://connect.azamara.com/world-academy or www.azamara.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, president-North America for Explora Journeys, talks with James Shillinglaw of Insider Travel Report to get an update on his luxury and lifestyle company as it gets ready to debut its second ship, Explora II, in Rome next week. Austin gives a preview of the vessel and an update on programs to help you better sell the luxury vessel. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carissa McDevitt, national sales manager for the Ranch at Laguna Beach, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about this 87-acre luxury California property just minutes from the Pacific Ocean. It offers f97 cottages, farm-to-table cuisine at Harvest Restaurant, nine golf fairways, a boutique spa and more. For more information, visit www.theranchlb.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Sharpe, president and CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at last week’s Signature Owners’ Meeting in Montreal about the state of the travel agency cooperative, how the group’s sales surged yet again, and what the future holds for Signature. For Signature, it’s the very best of times for member travel agencies—and the group continues to provide the technology, marketing and training tools they need to be successful. For more information, visit https://join.sigtn.com or www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilberto Salcedo, vice president of tourism for ProColombia, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about his country’s multiple travel offerings, from historic cities like Cartagena to incredible natural attractions to luxurious experience—and soon a brand new river cruise. For more information, visit https://colombia.travel/en.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gary Sadler, chief sales officer for Unique Vacations, representative of Sandals and Beaches, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Caribbean Showcase about why Sandals has sponsored and hosted the annual event for the past three years. Sadler says Sandals will sponsor ASTA Caribbean Showcase for at least 10 years as it seeks to help travel advisors to better sell the region and boost the economy of the entire Caribbean. For more information, visit www.sandals.com or www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of insider Travel Report about last month’s ASTA Caribbean Showcase at the Sandals Royal Curacao in Curacao. The third Caribbean showcase staged by ASTA in partnership with Sandals, this event, like its predecessors, proved to be another success. For more information, visit www.asta.org and www.sandals.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robert Marucci, commercial director for Hotel Del Coronado, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas about his famed hotel located just across the bay from San Diego and known as a haven for celebrities and vacationers alike. The Hotel Del has been recently refurbished and there are other projects in the works to keep this historic property on top as a marquee resort. For more information, visit www.hoteldel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Unsworth, owner LD Restaurant and hotel on Korcula, talks with James Shillinglaw of Insider Travel Report about his Michelin-star food and high-end boutique located in the old town on this spectacular Croatian island. Unsworth, a former British banker who now calls Korcula home, tells us just why the island is so special to him and for visitors and residents alike. For more information, visit www.ldrestaurant.com. For more information on Korcula, email info@visitkorcula.eu or visit www.visitkorcula.eu.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rodrigo Esponda, director of the Los Cabos Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week in Las Vegas, about his destination’s continuing focus on creating a haven for luxury travelers. Esponda details the newest luxury hotel developments, new air service and new luxury experiences for high-end travelers. For more information, visit www.visitloscabos.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Conor O'Leary, managing director of historic Gleneagles, gives James Shillinglaw of Insider Travel Report an update on what’s new and what stays traditionally the same at this famed Scottish golf resort. Interviewed at Virtuoso Travel Week last month in Las Vegas, O’Leary highlights the sumptuous spa and health club, Michelin-star dining and activities such as Land Rover driving and falconry, which make Gleneagles one of Scotland’s top luxury resorts. For more information, visit https://gleneagles.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bojana Lozica, our guide for Korcula, talks with James Shillinglaw of Insider Travel Report about this medieval town located on the island of Korcula in Croatia. Lozica, who is a Korcula native, details the history and architecture of this historic town as well as what’s do and see in the rest of Korcula and its surrounding islands. To get in touch with her, send a What’s App message to +38598705714 or email blozica@gmail.com. For more information on Korcula, email info@visitkorcula.eu or visit www.visitkorcula.eu.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Virginia Irurita, founder and executive partner of Made for Spain and Portugal, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about how she is celebrating the 25th anniversary of her Spain and Portugal specialist this September. As a destination management company, Made for Spain and Portugal offers curated luxury trips including top hotels, guides, attractions, dining, transportation and much more for a high-end clientele. For more information, visit www.madeforspainandportugal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Muckermann, the new CEO of Kempinski Hotels, talks with James Shillinglaw of last month’s Virtuoso Travel Week in Las Vegas, about her new role as head of one of the luxurious hotel collections in the world. Muckermann, who most recently served as CEO of Silversea Cruises, has big plans for Kempinksi, which she wants to turn into a widely recognized brand here in the U.S. and throughout the world. For more information, visit www.kempinski.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Samy Ghachem, the new general manager of the upcoming La Dolce Vita-Orient Express, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about his brand new Italian luxury train, which is set to debut next spring. Ghachem, who previously served as managing director for Le Sereno in St. Barths and Il Sereno on Lake Como, reveals new details of this sumptuous luxury train, which will feature multiple itineraries to the top cities of Italy with plans to expand to other destinations as well. For more information, visit www.orient-express.com/la-dolce-vita.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sofia Vandaele, general manager pf the InterContinental New York Barclay, talks with James Shillinglaw about her historic hotel, one of the original properties built near New York’s Grand Central Station to lodge the rich and famous. Today the property features large, completely renovated rooms and suites, and offers one of the best locations in New York. For more information, visit www.icbarclay.com or www.ihg.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Janet Bava, chief commercial officer for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week conference in Las Vegas about the latest news from the premium small ship specialist. We’ve covered Windstar a lot this year, but Bava details the newest itineraries, talks about the addition of two new ships, and highlights all the great programs for travel advisors offered by line. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ryan Terrier, CEO of Island Routes, talks with James Shillinglaw of Insider Travel Report about how his destination management company is marking 15 years of selling commissionable day trips and excursions in more than 20 islands in the Caribbean. Began by Adam Stewart, now executive chairman of Sandals Resorts International, the luxury all-inclusive resort company, Island Routes now sells pre- and post-cruise trips and excursions from top resorts across the Caribbean. For more information, visit www.islandroutes.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tshering Tobgay, prime minister of Bhutan, talks with Alan Fine of Insider Travel Report about Bhutan's geographical features, highlighting its status as a carbon-negative nation with 72 percent forest cover and laws that prohibit climbing its mountains above 19,000 feet to protect their sacredness. Tobgay also discusses the country's tourism strategy, which focuses on "high value, low volume," with plans to cap visitors at 300,000 annually. For more information, visit www.Bhutan.Travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shweta Jain, the new chief marketing and sales officer for The Lela Palaces, Hotels and Resorts, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week in Las Vegas. Jain showcases The Leela’s 12 award=winning properties, each with its own unique location, art, culture and cuisine accompanied by Indian hospitality, celebratory rituals and immersive experiences. Find out what’s new and how you can create a real Indian luxury experiences with The Leela. For more information, visit www.theleela.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Camille Olivere, chief sales officer at Globus family of brands, talks with James Shillinglaw of Insider Travel Report about the appetite for small group travel, what inspired this immersive product line, what it means for travel advisors, and what their clients can expect traveling on a Small Group Discovery tour. For more information, visit www.agents.globusfamily.com/ways-to-travel/small-groups.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lori Nelson-Kraft, senior vice president of corporate affairs for the Formula 1 Las Vegas Grand Prix, talks with James Shillinglaw of insider Travel Report about how your clients can see this year’s race and experience all that goes with it. Scheduled the weekend of Nov. 21-23, this year’s Grand Prix promises to be as big event as last year’s race. Nelson-Kraft details the different packages and viewing opportunities, including the best places to watch the race. For more information and tickets, visit www.f1lasvegasgp.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about how it’s now even easier for you to work with her luxury wholesaler. Krueger details the new Beyond by Classic booking platform, new hotels and destinations in Classic’s inventory, plus other programs that can boost your luxury travel business. For more information, visit www.classicvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christos Gkekas, founder and director of Blue Villas, talks with Angela Hughes of Insider Travel Report about the origins, growth, and unique offerings of his luxury villa management company in Greece. Starting with just 15 villas in 2011, Blue Villas' portfolio has expanded to more than 600 properties across 20 destinations. Gecas emphasizes the "three blues" concept—villas featuring views of the sea, sky, and a pool—and explains his company's strict quality verification program, personalized services and tailored experiences. For more information, visit www.BlueVillasCollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Biffi, the new senior vice president-global sales for Silversea, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week about her new role, the luxury and expedition cruise products she’s now responsible to sell through travel advisors in the U.S. and around the world, and what lies ahead for Silversea. The best part of it all is that Biffi is veteran Silversea executive who knows the brand intimately. For more information, visit www.Silversea.com or www.MySliversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shawn Tubman, senior vice president of sales, Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report at Virtuoso Travel Week in Las Vega about all the new opportunities travel advisors have to sell his luxury cruise line. Tubman details the new Iconic Explorations land program that advisors can book, the newest destinations for 2025, the new partnership with Aston Martin and its Formula 1 Grand Prix team. Most importantly he reveals the upcoming new class of ship with the launch of Seven Seas Prestige next year. For more information, visit www.rssc.com/agent.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Griffiths, event director for the International Golf Travel Market, talks with Alan Fine of Insider Travel Report about the largest global golf tourism event, bringing together around 400 exhibitors and 350 buyers (travel advisors) from 45 countries to network in Lisbon starting Oct. 14, 2024. The annual event has seen significant growth, particularly from North America, driven by the increasing popularity of golf with younger and female golfers. For more information and to attend, visit www.IGTMarket.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sam Chamberlain, CEO-Americas for Ponant, talks with James Shillinglaw of Insider Travel Report, about his new role, the diverse Ponant fleet and the luxury comforts aboard all of its ships. We just got back from a cruise on Le Ponant, the cruise line’s original three masted ship, so we talk with Chamberlain about that vessel and much more. For more information, visit www.ponant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sivert Lohse Overli, executive head chef on Hurtigruten’s MS Trolljord, talks with James Shillinglaw of Insider Travel Report about the culinary treats available on the ship, which cruises the Norwegian coast between Svalbard and Bergen. The big surprise onboard is what we think is one of the best restaurants at sea, Røst, where Overli offers a multi-course wine-paired tasting menu. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Diorio, vice president of North American sales at Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about the reasons your Sailors are choosing Virgin Voyages, which now features new and exhilarating destinations for 2025, and why we're always Brilliant For You. For more information, visit www.FirstMates.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marcus Faruga Karlden, food & beverage manager on MS Trollfjord, talks with James Shillinglaw of Insider Travel Report about the high-end dining available on this Hurtigruten Svalbard Express cruise of the Norwegian coast. The ship has three restaurants, including a main dining room, a bistro and Røst, the farm-to-table upscale dining outlet that just might be one of the best restaurants at sea. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rob Coleman, senior vice president of sales now for both Holland America Line and Seabourn, talks with James Shillinglaw of Insider Travel Report, talks about how he will now oversee sales for both brands with one dedicated team. Coleman also is no stranger to Seabourn, having worked in charter sales and more for the luxury line, even though he’s longtime sales executive and fan of Holland America. For more information, visit www.seabourn.com and www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilad Berenstein, head of the Brook Bay Capital tech investment firm and on the board of Virtuoso, the luxury travel network, talks with James Shillinglaw of Insider Travel Report about the Virtuoso Tech Summit, which took place at the very beginning of Virtuoso Travel Week in Las Vegas last week. Berenstein tells us about the speakers, the topics and the new travel technology firms that were showcased during the Summit. He also reveals the top trends in travel technology today. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nivine Fakih, travel concierge on Le Ponant, talks with James Shillinglaw of Insider Travel Report about the excursions, sightseeing and activities on Ponant’s 32-guest luxury sailing yacht, the first ship in the fleet. During this cruise Le Ponant explored three ports in Greece, visiting small villages and seeing historic sites. The yacht also visited Montenegro and Dubrovnik, and also provided a great photo opportunity of Le Ponant under full sail. For more information, visit www.ponant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hurtigruten Expedition Leader Rebekka Bohrer talks with James Shillinglaw of Insider Travel Report about the incredible journey on MS Trollfjord during Svalbard Express. From Svalbard to Bergen, the ship explores from just a few hundred miles south of the North Pole down through the amazing fjords of Norway, offering bike tours, hikes, fast boat rides and more for guests. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen McCabe-Young, senior vice president of marketing at Virtuoso, talks with James Shillinglaw of Insider Travel Report about how the luxury travel network markets for its members using a multi-faceted strategy including publications, email, lead generation and much more. McCabe-Young reveals the secrets behind marketing luxury travel today. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Baptiste Regnault, hotel director for Le Ponant, talks with James Shillinglaw of Insider Travel Report about this unique sailing vessel, Ponant’s first ship, and what it offers for your clients. Regnault details the accommodations for just 32 guests, the gourmet dining and the activities that make this truly a private yachting experience on this completely renovated vessel. For more information, visit www.ponant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Kolner, executive vice president of Virtuoso, talks with James Shillinglaw of Insider Travel Report about the luxury travel group’s survey of its members, including what the numbers say about being a travel advisors, where clients want to go and what the future looks like for luxury travel. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jill Sandvik, hotel manager of MS Trollfjord, talks with James Shillinglaw of Insider Travel Report about the ship’s accommodations, dining, service and more on Hurtigruten’s Svalbard Express coastal cruise of Norway. Sandvik details the cabins and suites, the fine dining at the marquee restaurant Rost, and the wonderful service delivered onboard this newly renovated ship. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, the luxury travel network, talks with James Shillinglaw of Insider Travel Report at last week’s Virtuoso Travel Week in Las Vegas about what changes his group made to the event this year . Upchurch also discusses the state of the travel advisor profession, how artificial intelligence is impacting advisors and what the future hold for his organization. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pascal Goger, master and commander of Le Ponant, talks with James Shillinglaw of Insider Travel Report about his classic and now thoroughly renovated three-masted sailing yacht on a cruise from Athens to Dubrovnik. Goger details how Le Ponant delivers a private yacht experience, complete with wonderful dining and great service—and of course the beauty of a ship under full sail. For more information, visit www.ponant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Inger Lorentsen, who commands MS Trollfjord, talks with James Shillinglaw of Insider Travel Report, about his recently renovated ship, which cruises on Hurtigruten’s Svalbard Express and Northern Cape itineraries. Capt. Lorentsen details the main features of this beautiful ship and where it sails. From the northmost town in the world to Norwegian fjords and coast communities, MS Trollfjord offers one of the most spectacular and scenic cruises in the world. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chef Alberto Lozano, who oversees Huset in Svalbard, talks with James Shillinglaw of Insider Travel Report about his high-end restaurant offering a multi-course tasting menu with wine pairings sourced from the land and seas around Svalbard. Owned by Norwegian coastal cruise line Hurtigruten, Huset is a Michelin-star quality restaurant that just might offer some of the best dining in the world, not just in the Spitsbergen archipelago, which is located just a few hundred miles south of the North Pole. For more information, visit www.huset.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Waggoner, founder and former chairman of now defunct American Queen Voyages (AQV), talks with Alan Fine of Insider Travel Report about how is is relaunching Victory Cruise Lines, once part of AQV, with two ships on the Great Lakes. Waggoner also details what happened at AQV, including its growth and eventual demise, as well how he bought Victory I and II and reassembled his former team to launch Victory Cruise Lines as an all-inclusive small ship product. For more information, visit www.VictoryCruiseLines.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robert Young, sourcing manager for Britain, Spain, Italy, and Iceland for CIE Tours, talks with James Shillinglaw of Insider Travel Report about CIE's new guided vacations to Spain—plus the tour operator's two additional tours in Ireland and a Sicilian adventure, all new for 2025 travel. For more information, visit CIE Tours’ Best of Spain and Classic Sicily tour pages or click here to download a 2025 brochure.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Perillo, president and owner of Perillo Tours, and Keith Barron, chief operating officer, talk with Alan Fine of Insider Travel Report about Perillo’s 80th anniversary, recent successes and expansion plans. These include new tours that combine Italy with Greece, Spain and Portugal; a renewed commitment to travel advisors by offering customized trips; an enhanced travel advisor portal; increased social media engagement; and a brand new phone app. For more information, visit www.PerilloTours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa Terry, experience manager for Chukka Caribbean Adventures at the Ocean Outpost in Sandy Bay, Jamaica, talks with Alan Fine of Insider Travel Report about Chukka’s sustainable adventure parks in Jamaica, Barbados, Belize, Grand Turk and Saint Thomas. The Jamaica facility offers horseback riding, ATV tours, ziplining, ocean bamboo rafting and catamaran cruises. Terry suggests that travel advisors join a pilot program to include Chukka's tours in their bookings for guests staying in nearby hotels, luxury villas or arriving by cruise ship. For more information, www.chukka.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shari Munroe, director of sales and marketing for Aristo Kat Tours Limited of Montego Bay, Jamaica, talks with Alan Fine of Insider Travel Report about his private yacht cruises, with a fleet of five yachts, and how his company can entertain groups of 10 to 40 people. Aristo Kat Tours' customizable packages include private chefs, mixologists, snorkeling, DJs and more. For more information, email reservations@AristoKatTours.com or visit www.AristoKatTours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andres Mocny, general manager of the all-inclusive Hilton Rose Hall Resort and Spa in Montego Bay, Jamaica, talks with Alan Fine of Insider Travel Report about the resort's rapid recovery efforts after Hurricane Beryl. Macny also details his resort’s 50-year history, its location near the airport, room types, amenities, diverse dining options, pools, beaches, kids club, spa and fitness center. Managed by Playa Hotels under the Hilton flag, the resort caters to families from the U.S., Canada, and Europe. For more information, visit www.HiltonByPlaya.com/Rose-Hall.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ray Snisky, group president at ALG Vacations®, along with several travel advisors talk with Alan Fine of Insider Travel Report about ALGV's 2024 Kindness Conference, hosting around 100 ALGVPro-certified travel advisors for workshops focusing on spreading kindness—to ourselves, to others and in travel. For more information, visit www.algvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julian Somerville, sales and marketing executive for Jamaica Inn in Ocho Rios, talks with Alan Fine of Insider Travel Report about the inn's resilience post-hurricane. She also details its 65-year history hosting celebrities and its amenities, highlighting the beach, spa, suites, cottages, and food and beverage offerings. For more information, visit www.JamaicaInn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Finn Ackermann, chief commercial officer at Iberostar, talks with Alan Fine of Insider Travel Report about the new JOIA Aruba by Iberostar, the exciting evolution of Iberostar's new brand identity and the company's firm commitment to sustainability. For more information, visit www.iberostaragents.com/us.
The alliance between Iberostar and IHG excludes Iberostar’s interests in Cuba.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Francisco Betancourt, head of sales for Juliana Hotel Paris, talks with James Shillinglaw of Insider Travel Report about his very quiet and out-of-the-way property that is just steps from the Eiffel Tower and the Seine River, among other Paris attractions. We stayed at this hotel right before the Olympics and found it to be the perfect getaway from the bustle of Paris. For more information, visit www.juliana-paris.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robin Russell, president of the Jamaica Hotel & Tourist Association, talks with Alan Fine of Insider Travel Report about Jamaica's recovery after Hurricane Beryl. Russell highlights how his association’s year-round emergency manual and effective communication using Whatsapp and Starlink helped prepare and coordinate recovery efforts. He praises the Jamaican people for their community spirit and active participation in cleanup efforts. For more information, visit www.VisitJamaica.com and www.JHTA.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Giorgio Rusconi, director of resort operations for Half Moon in Montego Bay, Jamaica. talks with Alan Fine of Insider Travel Report about his 400-acre resort's efficient recovery efforts after Hurricane Beryl, and its division into the traditional Founder's Cove and contemporary Eclipse areas. Rusconi highlights the resort's multi-generational appeal and extensive amenities, including restaurants, bars, golf course, gym, tennis and pickleball courts, horseback riding and spa. For more information, visit www.HalfMoon.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Donovan White, director of tourism for the Jamaica Tourism Board, talks with Alan Fine of Insider Travel Report about Jamaica's tourism resilience and recovery from Hurricane Beryl. White discusses the country's preparedness and response strategies. He also addresses U.S. travel advisories, noting improvements in Jamaica's safety perceptions. For more information, visit www.VisitJamaica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Odell, senior vice president & chief sales officer, for Regent Seven Seas Cruises talks with James Shillinglaw of Insider Travel Report about where his luxury line will take guests in 2026-27, including sailings in Africa & Arabia, Alaska, Asia, Australia & New Zealand, South Pacific, Canada & New England, Caribbean & Panama Canal, Mediterranean, Northern Europe, South America. Odell also details the new 140-night World Cruise, as well as more overnight stays and immersive voyages offered by Regent’s fleet. For more information, visit www.rssc.com/agent.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Lardizabal, chief sales officer at Azamara, talks with James Shillinglaw of Insider Travel Report about The Azamara Difference and the benefits for you and your clients. Lardizabal details Azamara’s competitive advantages, the programs that help you sell the company’s cruises and the unique destinations visited. For more information, visit www.connect.azamara.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Linken D’Souza, senior vice president of food and beverage for Royal Caribbean International, talks with Alan Fine of Insider Travel Report about the new Oasis-class Utopia of the Seas. He highlights the ship's innovative dining options, including grab-and-go choices and themed dining designed for a ship with short itineraries. D'Souza also discusses crew training and advanced food prep technology, including a laser that cuts cakes into 100 slices in any shape in 45 seconds without waste. For more information, visit www.cruisingpower.com or www.RoyalCaribbean.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jay Schneider, chief product innovation officer for Royal Caribbean Group, talks with Alan Fine of Insider Travel Report about the new features and experiences on the Utopia of the Seas. Schneider details some of the changes on this Oasis-class ship, including the introduction of the Royal Railway, an immersive multimedia dining experience, and the Pesky Parrot tiki bar featuring an obnoxious animatronic parrot. There is also an expanded Izumi restaurant with an omakase table, as well as an expanded Giovanni's Italian restaurant. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vicki Freed, senior vice president of sales, trade support and service for Royal Caribbean International, talks with Alan Fine of Insider Travel Report about Royal's newest ship, Utopia of the Seas, which offers shorter three- and four-day voyages. Freed reveals the strategy behind introducing a brand new ship for shorter cruises, and the difference between a vacation and a getaway. She also talks about a new social media tool developed by Royal Caribbean to assist travel advisors. For more information, visit www.LoyalToYouAlways.com and www.CruisingPower.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefani Vasileva, shore excursions manager on Riverside Ravel, gives James Shillinglaw of Insider Travel Report a day-by-day description of all the tours and excursions she organizes on the Rhone River for guests on ship. From iconic Roman aqueducts like the Pont du Gard to castles to visits to some of the great Cote du Rhone wineries to truffle hunting, there’s much to see and do on this great river journey from Riverside Luxury Cruises. For more information, visit www.riverside-cruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Philippe Stypa, master of the Riverside Ravel, talks with James Shillinglaw of Insider Travel Report about why the Rhone River just might be the best river to start with for your clients interested in river cruising. Captain Stypa has sailed almost his entire career on the Rhone, joining Riverside Luxury Cruises three years ago to take over the Riverside Ravel where guests can explore history, wine and cuisine during their luxury voyage. For more information, visit www.riverside-cruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fernando Rodriguez, hotel manager for Riverside Ravel, talks with James Shillinglaw of Insider Travel Report about the sumptuous accommodations, gourmet dining and magnificent service onboard this luxury ship sailing the Rhone River. Riverside is a relatively new brand, but it’s now delivering some of the highest levels of service on the rivers of Europe. For more information, visit www.riverside-cruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Willie Fernandez, chief marketing officer for Rental Escapes, talks with Alan Fine of Insider Travel Report about the company's rebranding, which includes a new catchphrase, a redesigned website, a new travel advisor portal, updated marketing materials, and an enhanced mobile app. Fernandez discusses his role in vetting villas worldwide, shares details about his current inspection trip in Turks and Caicos, and explains the company's rewards program for travel advisors. For more information, email marketing@RentalEscapes.com or visit www.RentalEscapes.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angela Chikumbi Chimpinde, first secretary for tourism to the embassy of the Republic of Zambia, talks with Alan Fine of Insider Travel Report about Zambia's three kinds of safaris—on foot, by car or by boat. Chimpinde describes the country's easy accessibility via several international airlines, its national parks, its famous Victoria Falls, and a diverse culture where more than 70 languages are spoken. She also emphasizes Zambia's sustainability efforts and calls on travel advisors to help promote Zambia, noting that visas are now waived for American travelers. For more information, visit www.Zambia.Travel or www.ZambiaEmbassy.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wayne Howarth, head guide at Kariega Game Reserve at Eastern Cape, South Africa, talks with David Cogswell of Insider Travel Report about its location along the coast and near the Garden Route, noted for being a malaria-free area, particularly attractive for families and tourists. Howarth describes the lodge's various accommodations, including a five-star product and family-friendly options. He also highlights the region's conservation efforts, including the rewilding of farmland and the establishment of breeding programs for animals like cheetahs. For more information, visit www.kariega.co.za.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/AudibleDeezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Anita Pagliasso, CTIE, president of PATH (Professional Association of Travel Hosts) and vice president-industry relations for KHM Travel Group, talks with James Shillinglaw of Insider Travel Report about the host agency business after the 15thannual PATH Symposium last month. Pagliasso details the growth the association, how the meeting has become crucial to identifying key issues affecting hosts and suppliers, and how it has helped come up with solutions to those problems. For more information, visit www.path4hosts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bev Maloney-Fischback CEO & founder of Wellness Media Company, which includes Organic Spa Media and Wellness Travel University, talks with James Shillinglaw of Insider Travel Report about her group’s groundbreaking course that gives travel advisors the chance to become wellness travel experts. Maloney-Fischback also details the rise of wellness travel as category unto itself as more people want to explore wellness as a lifestyle. For more information, visit www.wellnesstraveluniversity.com or www.organicspamagazine.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dan Bagby, owner of Honeymoon Always, talks with James Shillinglaw of Insider Travel Report at last month’s Travel Leaders Network EDGE conference about how he founded and has grown his travel agency, which is hosted by 58 Stars a member of Travel Leaders Network. Honeymoon Always focuses on the romance, honeymoon and destination wedding market, which has made it one of the top sellers of Sandals Resorts. For more information, visit www.HoneymoonAlways.com or www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lindsey Ueberroth, CEO of Preferred Hotels & Resorts, talks with Alan Fine of Insider Travel Report about the growth of the collection, including the opening of 50 new hotels last year. Ueberroth describes the differences between the Legend, LVX, Lifestyle, Residences and Beyond Green brands and highlights the trend of ultra-personalization in luxury travel. She also emphasizes the importance of travel advisors in helping clients choose destinations and introduces a new travel advisor portal launching this fall. For more information, visit www.PreferredHotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lea Diele, CTIE, VTA, vice president of education for Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report at last month’s Travel Leaders EDGE conference about all the training and education her agency consortium provides to help existing travel advisors and new advisors coming from outside the industry. Diele, who received The Travel Institute’s Educational Excellence award at the Travel Leaders conference, details the full range of training currently available to Travel Leaders’ advisors and their agencies. For more information, visit www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bernardo Trindade, shareholder for PortoBay Group, and Silvia Rio, general manager of PortoBay Liberdade and PortoBay Marques in Lisbon, talk with Alan Fine of Insider Travel Report about their hotels in Portugal and Brazil. Trindade discusses PortoBay's history, starting in 1988 in Madeira and expanding to 15 hotels in Lisbon, Porto, Algarve and Brazil. Rio describes Portobay Liberdade, a restored palace that now has a resort-like feel. For more information, visit www.Portobay.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mike Saladore, owner and co-president of 58 Stars Travel in Seattle, talks with James Shillinglaw of Insider Travel Report at last month’s Travel Leaders Network’s EDGE conference about how his host agency has grown and how his luxury travel business is booming. He also details the services and programs gets from Travel Leaders that help his agency boost sales. For more information, visit www.58starstravel.com or www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ricardo Furtado, sales director for Altis Group, talks with Alan Fine of Insider Travel Report about his company’s five-star hotel in Lisbon, emphasizing its luxurious amenities, central location, and scenic views. Furtado highlights the hotel's historical significance, recent expansions and its inclusion in the Preferred Hotels group. For more information, visit www.PreferredHotels.com, www.altishotels.com or www.altishotels.com/altis-avenida-hotel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angela Hughes, owner of Trips & Ships in Winter Garden, Fla., talks with James Shillinglaw of Insider Travel Report about her luxury agency, how she sees the luxury travel market today, and why she is a member of Travel Leaders Network. We spoke with Hughes, a contributor to Insider Travel Report and a frequent speaker at luxury travel events, at last month’s Travel Leaders EDGE conference. For more information, visit https://tripsandships.com or www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alistair Thomann, CEO of Generator & Freehand Hotels, talks with James Shillinglaw of Insider Travel Report about his growing boutique hotel brands, which have locations in Europe and North America, and are entering the New York and Berlin markets. Generator, which began as a chain of hostels, now offers “affordable luxury” with properties featuring a range of room types from shared to private bedrooms, chill-out areas, bars and cafes. Freehand is a collection of boutique hotels that combine innovative design and award-winning food and beverage. For more information, visit https://staygenerator.com or https://freehandhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pam Edwartoski and Tricia Bischoff of the Travel Exchange in Troy, Mich., talk with James Shillinglaw of Insider Travel Report at last month’s Travel Leaders Network EDGE conference about their successful full service travel agency and how they see the future for travel and travel advisors. They also detail how they use Travel Leaders’ services, technology and training to grow their business. For more information, visit www.travelexchangemi.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nadisha Whyte, assistant general manager at Excellence Oyster Bay, Jamaica, talks with Alan Fine of Insider Travel Report about her upscale adults-only all-inclusive resort’s features, and sister properties in Mexico and the Dominican Republic. Whyte describes the various suites, pools, 10 restaurants, 11 bars, spa, gym and entertainment options. For more information, visit www.TheExcellenceCollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Toni Coelho, manager of Quintãs Farm Houses in Arouca, Portugal, talks with Jennifer Lutz of Insider Travel Report about why his luxury bed and breakfast is so special. A small, six-apartment hideaway, Quintãs Farm Houses includes a private zoo and an equestrian club. It offers privacy for guests, including families, honeymooners and famous football (soccer) players. For more information, visit www.quintasfarmhouses.com or www.visitportugal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ross Levi, executive director of the New York State Division of Tourism (I Love NY), talks with James Shillinglaw of Insider Travel Report about the state’s top attractions this summer, including state parks, the Chautauqua Institution, new museums and resorts. Levi also explains why New York State is working to attract travelers to every corner of the state. For more information, visit www.iloveny.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jillian Rothman, senior show set designer at Walt Disney Imagineering, talks with Sherman Dejohn of Insider Travel Report about how she helped design and storyboard Tiana’s Bayou Adventure, the newest attraction in Disney World’s Magic Kingdom. Previously known as Splash Mountain, the new ride has been completely rethemed around Tiana, Disney’s newest “princess” to reflect New Orleans and Louisiana. For more information, visit www.disneyworld.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kevin Thomas, senior graphic designer and part of the Disney Imagineering team, talks with Sherman Dejohn of Insider Travel Report about all the intricate design, theming and storyboarding that went into the construction of Disney Cruise Line’s new Lookout Cay. Given a mission to create their own island paradise, that’s what Disney Imagineers did with this new destination in the Bahamas. For more information, visit www.disneycruise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marco Ivan, a tour guide with Detours in Peneda-Gerês National Park, Portugal, talks with Jennifer Lutz of Insider Travel Report about what visitors can expect with Detours, including both group and private tours of the park. Ivan also highlights the park’s many waterfalls (some for swimming), thermal baths, landscape views, rock climbing and small towns that follow a traditional way of life. For more information, visit www.detours.pt, www.visitportugal.com or www.flytap.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elizabeth Fettes, vice president of sales at Scenic Group, talks with James Shillinglaw of Insider Travel Report about the new Emerald Kaia luxury superyacht, unique gourmet experiences, wellness retreats, newly released deployments and more. For more information, visit the Travel Advisor Resource Guide.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dean Winter, managing director of Hong Kong-based Swire Hotels, talks with James Shillinglaw of Insider Travel Report about the rebranding and growth of the company’s EAST Hotels boutique brand. Winter is banking on a new definition of what luxury is to drive guests to EAST hotels, which currently has properties in Miami, Hong Kong and Beijing with more to come. For more information, visit www.easthotels.com or www.swirehotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jodi Bainter, vice president of domestic leisure sales at The Walt Disney Company, talks with Sherman Dejon of Insider Travel Report about Disney Cruise Line’s new Lookout Cay, the new private island in the Bahamas. Bainter details the attractions and unique features of this island, which can be enjoyed exclusively by Disney Cruise Line guests. For more information, visit www.disneycruiseline.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ana Margarida Morgado, PR manager for Taylor’s Winery in Porto, talks with Jennifer Lutz of Insider Travel Report about the unique attributes of port, one of the most famous type of wine in the world and one that is only produced in Portugal. Morgado details the different types of port, the vintages and how to enjoy it. For more information, visit www.taylor.pt or www.visitportugal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Javier Moreno, senior vice president of Disney Destinations sales solutions, talks with Sherman Dejon of Insider Travel Report about all the new attractions and innovations that have just opened at Walt Disney World’s EPCOT. Disney has been busy over the past year completely renovating the center of the theme park—and now it’s ready for guests to visit. For more information, visit www.disneyworld.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angelo Impoco, head of air services and strategic partnerships for Norwegian Cruise Line Holdings, which encompasses Norwegian Cruise Lines (NCL), Oceania Cruises, and Regent Seven Seas, talks with Jennifer Lutz of Inside Travel Report about winning the Top Cruise Line North America award at the TAP Air Portugal Awards. Impoco outlines his role in ensuring a seamless experience for guests from their homes to their cruises and highlights the partnership with TAP Air Portugal that offers North American guests extended vacations in Portugal. For more information, visit www.nclhltd.com or www.flytap.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joanne Hayes, head of public relations and marketing for The Oyster Box, talks with David Cogswell of Insider Travel Report about one of South Africa’s most distinguished and luxurious hotels. Hayes discusses the Oyster Box's history, refurbishment, beachfront location, legacy, and unique features such as a historic lighthouse and Ocean Terrace restaurant. For more information, visit www.OysterBoxHotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bertrand Sava, general manager for Bedsonline.com, part of HBX Group, talks with James Shillinglaw of Insider Travel Report at HBX Group’s MarketHub in Las Vegas about how this bed-booking technology has become a vital tool for travel advisors who want to be competitive with online travel agencies. Sava talks about how Bedsonline’s growth and how it can help advisors around the world. For more information, visit www.bedsonline.com or www.hbxgroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrés Martínez Reynoso, director of the Quintana Roo Tourism Promotion Council, talks with James Shillinglaw of Insider Travel Report, about how his region of Mexico, known as the Mexican Caribbean, has grown its infrastructure, number of resorts and attractions. The region, which includes everything from Cancun to the Riviera Maya to Tulum, is now one of the most popular vacation destinations in the world. For more information, visit www.mexicancaribbean.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lee Haslett, chief commercial officer for Celestyal, talks with James Shillinglaw of Insider Travel Report about his Greek and Mediterranean specialist cruise lines expansion of existing itineraries, include the “Idyllic Aegean” and “Heavenly Adriatic” made possible by the acquisition of two newly refurbished ships, Celestyal Journey and Celestyal Discovery. Haslett also details why Celestyal will launch year-round cruising in the Arabian Gulf with new “Desert Days” itinerary, which both ships will focus this winter starting in November. For more information, visit www.celestyal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lauren Atlass, vice president-commercial, North America for HBX Group talks with James Shillinglaw of Insider Travel Report at MarketHub, held earlier this month in Las Vegas. Atlass talks about the Bedsonline.com product, the one most familiar to travel advisor, who may even remember its predecessor Travelbound. She offers an update on what advisors can expect from HBX Group in the future. For more information, visit www.bedsonline.com or www.hbxgroup.som.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Justin Barnett, head of marketing and communications for South African Tourism-North America, speaks with David Cogswell of Insider Travel Report about Africa's Travel Indaba and current tourism trends in South Africa. Barnett discusses a variety of attractions, including wildlife safaris, cultural experiences, adventure tourism and wine tastings. He also highlights two significant anniversaries: 30 years of democracy in South Africa and 365 years of winemaking in the country. For more information, visit www.SouthAfrica.net.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carlos Munoz, chief commercial officer for HBX Group (formerly Hotelbeds.com), talks with James Shillinglaw of Insider Travel Report at his group’s MarketHub Americas conference , held earlier this month in Las Vegas. Munoz reveals how HBX Group has evolved in just the last few years (including the name change) into much more than just the biggest hotel bedbank in the world, serving the needs of travel advisors, suppliers and third-party websites with hotel and activity content. For more information, visit www.hbxgroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Sachs, director of Silversea’s S.A.L.T. (Sea and Land Taste) program, talks with Alan Fine of Insider Travel Report about their experiences visiting a farm in Crete on Silver Moon and a nobleman's home in Sintra, Portugal on Silver Ray's inaugural. Sachs compares these events and the ships to illustrate the evolution of the S.A.L.T. program, which continues to focus on local culinary immersion. For more information, visit www.MySilverSea.com and www.Silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chantelle Richardson, deputy director of tourism for the Anguilla Tourism Board, talks with Alan Fine of Insider Travel Report at the 42nd Caribbean Hotel and Tourism Marketplace. Richardson discusses record-breaking visitor arrivals for 2023 and 2024, and increased direct flights from Miami. Infrastructure improvements include a new airport terminal with runway extensions, enhanced sports and cultural facilities, and the development of a luxury yacht marina. For more information, visit www.IVisitAngilla.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paula Feldstead, chief technology and operations officer at HBX Group, talks with James Shillinglaw of Insider Travel Report at her group’s MarketHub Americas conference, held earlier this month in Las Vegas. Feldstead discusses how HBX Group (known previously as Hotelbeds.com) works to keep at the cutting edge of technology and data for her b-t-b hotel and activity booking tools. She also focuses on how such issues as AI and cybersecurity are affecting travel today. For more information, visit www.hbxgroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicholas Huss, CEO or HBX Group, talks with James Shillinglaw of Insider Travel Report at the group’s MarketHub conference in Las Vegas earlier this month about how HBX, formerly known as HotelBeds.com, is finding solutions to b-to-b hotel and activity booking challenges through innovation that enhances the customer experience. HBX Group is most familiar to travel advisors in the U.S. for its bedsonline.com hotel booking system. For more information, visit www.HBXGroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe Leon, head of sales for Silversea Cruises, talks with Alan Fine of Insider Travel Report during the inaugural for Silver Ray in Lisbon. Leon discusses Ray's extensive use of glass for unprecedented destination views, the flexibility in Silversea's door-to-door fares, and the bonus commission points awarded to travel advisors who sell Silversea's expedition product, as well as additional points for selling to new-to-brand customers. For more information, visit www.MySilverSea.com and www.Silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Shull, CEO and co-founder of Tern, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Travel Advisor Conference in Dallas, where he and his team won the 2024 ASTA Entrepreneur of the Year award, which was established in 2015 by the Dan and Gloria Bohan Foundation. The $10,000 award is made to businesses that demonstrate entrepreneurial spirit in developing technology and services that travel advisors can use. In this case, Shull developed Tern as an all-in-one platform for advisors that offers everything from commission tracking and a CRM tool to itinerary building and even AI features. For more information, visit www.tern.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marc Casto, former ASTA chair and now CEO of MVC Solutions and Casto Travel Philippines, talks with James Shillinglaw of Insider Travel Report about how the state of ASTA today. Casto says ASTA in the best possible position it’s ever been in, with ASTA President Zane Kerby at the helm, and a successful series of conferences under its belt. What’s Casto up to today? He’s overseeing a company in the Philippines that operates fulfillment centers for large and small agencies, effectively offering a back office solution for virtually any kind of travel agency or travel advisor. For more information, visit www.mvcsolutions.biz or www.casto.com.ph.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dan Durazo, director of external affairs at Allianz Partners, talks with James Shillinglaw of Insider Travel Report at the ASTA Travel Advisor Conference in Dallas about Allianz’s new mobile app Allyz Travel Smart, which allows customers to take their travel insurance policy with them, file a claim through the app, find a hospital nearby and even plan flights Allianz also has updated its website for travel advisors at www.allianzAdvantage.com, revised its travel agency handbook and made it easier to file claims through its claims portal. A new Allianz survey also finds Americans will spend a record $221 billion on travel this summer. For more information, visit www.allianzadvantage.com or www.allianztravelinsurance.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chinmai Sharma, global head-lodging, ground and sea for Sabre Travel Solutions, talks with James Shillinglaw of Insider Travel Report at last month's ASTA Travel Advisor Conference in Dallas about how Sabre now features more content for hotels and keeps innovating in the lodging space. Sabre now features the best rates and availability for hundreds of thousands of hotels. Sharma also talks about now Sabre coming up with solutions for New Distribution Capability (NDC) for airlines and agencies. For more information, visit www.sabre.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hedda Felin, CEO of Hurtigruten Norway, talks with James Shillinglaw of Insider Travel Report about her company's exciting new itineraries for 2025-26, highlighting unparalleled Northern Lights viewing, robust sustainability initiatives and the locally sourced cuisine of the Norwegian Coastal Kitchen program. Felin also describes Hurtigruten's industry-leading sustainability initiatives and the difference between the 132-year-old Norwegian Coastal Express and the company's new premium Signature sailings. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mitchell Fawcett, vice president of marketing for Goway Travel, which offers tour experiences around the world, talks with James Shillinglaw of Insider Travel Report about his company’s recent rebranding and introduction of a new website, including GowayPro.com, a completely new section for travel advisors. For more information, visit www.goway.com or www.gowaypro.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Todd Arthur, managing director-North America Agency, Americas Delivery & Global Corporate Solutions for Sabre Travel Solutions, talks with James Shillinglaw of Insider Travel Report at last month's ASTA Travel Advisor Conference in Dallas about the new Sabre Red Launchpad solution for new travel advisors and how it's working to develop New Distribution Capability (NDC) solutions for airlines and agencies. Arthur notes how the GDS is expanding the market in the U.S. and aboard. For more information, visit www.sabre.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristen Karst, executive vice president and co-owner of AmaWaterways, talks with James Shillinglaw of Insider Travel Report, at the ASTA Travel Advisor Conference in Dallas last month about the awards she and her river cruise line won from ASTA. She updates us about where AmaWaterways is cruising today, where it’s heading in the future and what ships it’s adding to the fleet. This interview took place before AmaWaterways announced it would build a twin mega-river ship to AmaMagna. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ricarda Lindner, regional manager-the Americas for the German National Tourist Office, talks with Olivia Liveng of Insider Travel Report about the 50th German Travel Market held in Chemnitz, Germany, highlighting unique aspects of Chemnitz, the European Capital of Culture for 2025, and the diverse attractions of Saxony. Lindner emphasizes Germany's commitment to sustainability and discusses Germany’s "Stay a Little Bit Longer" campaign encouraging extended stays for richer experiences. For more information, visit www.Germany.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pedro Teixeira, founder and operator of Just Come Country Tours and Adventures in Portugal, talks with Jennifer Lutz of Insider Travel Report about what guests can expect when they book a white-water rafting experience with his company. Teixeira explains why Just Come is the perfect tour for beginner rafters, especially those who may be a bit afraid. For more information, visit www.JustCome.pt.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Trevor Sadler, CEO of interCaribbean Airways, talks with Alan Fine of Insider Travel Report about his fleet of 35 aircraft that servers 22 destinations in 16 countries. That means travel advisors can easily add and commission more pre- and post-Caribbean Island travel for their clients visiting the region. For more information, visit www.interCaribbean.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carlos Alberto Mascarenhas Antunes, TAP Air Portugal's director for the Americas, talks with Jennifer Lutz of Insider Travel Report at the TAP awards in Lisbon, Portugal. Antunes discusses the TAP Air Portugal Stopover Program, focusing on recent offers and updates, including how TAP passengers can get 25 percent off hotels, experiences and domestic flights. For more information, visit www.FlyTAP.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lilzi Orci, president of the Los Cabos Hotel Association, representing the Los Cabos Tourism Board, talks with Alan Fine of Insider Travel Report about the current developments in Los Cabos. New luxury hotels, premier events and a new marketing campaign are helping Los Cabos emerge as a premier destination. Orci discusses improved flight connectivity and how visitors, predominantly from the U.S., are increasingly coming from Europe and other countries as well. For more information, visit www.VisitLosCabos.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Richard Moss, St. Lucia's senior sales manager for the U.S., talks with Alan Fine of Insider Travel Report at the 42nd annual Caribbean Hotel and Tourism Association (CHTA) conference about the island's focus on adventure and event tourism. Moss says the island nation is seeing a steady recovery and growth along with its promotion of authentic local experiences. He highlights underwater adventure tourism along with new flight routes, upcoming luxury accommodations, and the return of cruise tourism. For more information, email tic@STLucia.org or visit www.stlucia.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bert Hernandez, just named president of Silversea, talks with Alan Fine of Insider Travel Report about his career path at Royal Caribbean Group, his excitement about leading Silversea, and plans for the brand's growth. That will include leveraging Royal Caribbean's resources, expanding the Nova class of ships, and enhancing culinary and service experiences. Hernandez emphasizes Silversea's commitment to personalized service and innovative itineraries, and expresses gratitude to travel advisors for their support. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve McGillivray, chief partner marketing officer for Travel Leaders Network parent Internova Travel Group, talks with James Shillinglaw of Insider Travel Report at the EDGE conference, held June 8-11 at the Gaylord National Mall in Maryland, about the newest marketing programs that Travel Leaders agency members can use to sell more travel. McGillivray details updates to Travel Leaders Network’s Agent Profiler lead generation program, new social media marketing tools, new booking tools and much more. For more information, visit www.internova.com, www.travelleaders.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andreas Schmidt, general manager of the Grand Velas Los Cabos and the Grand Velas Boutique Hotel in Los Cabos, talks with Alan Fine of Insider Travel Report at Pleasant Holidays' 10th Elite Experiences conference. Schmidt highlights the differences between the two adjoining five-star luxury all-inclusive properties, including the larger Grand Velas Los Cabos and the adults-only Grand Velas Boutique Hotel. Guests of the boutique hotel can access amenities at the larger property, including, at no extra charge, the only Michelin-starred restaurant at an all-inclusive hotel in the area. For more information, visit www.grandvelas.com, www.PleasantAgent.com or www.PleasantHolidays.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Donovan White, director of tourism for the Jamaica Tourist Board, talks with Alan Fine of Insider Travel Report at the Caribbean Hotel and Tourism Association's annual conference about Jamaica's "Trip Five" strategy aimed at achieving five million visitors and $5 billion in tourism earnings within five years. White highlights the record-breaking tourism numbers for 2023, infrastructure improvements, the focus on new markets and the importance of the tourism workforce. For more information, visit www.VisitJamaica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, president-North America for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about the newest fleet arrival, EXPLORA II, how supporting Explora Journeys brings results for you, and how to power your business with Explora Journeys’ easy co-branding opportunities. For more information, click on https://explorajourneys.com/int/en/travel-advisors.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Franklin, CEO of Barbados Tourism, talks with Alan Fine of Insider Travel Report at the Caribbean Hotel and Tourism Association's 42nd annual conference about efforts to increase Barbados airlift and hotel rooms, and attract major sports events and more. For more information, visit www.VisitBarbados.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lynette Calleros, a travel advisor with the Travel Gals, talks with Alan Fine of Insider Travel Report about how she became one of the top producers honored at Pleasant Holiday's 10th Elite Experiences conference at the Grand Velas Boutique Hotel in Los Cabos. Calleros highlights her success with corporate incentive groups and praises Pleasant Holidays for its supportive group department and more. For more information, visit www.PleasantAgent.com and www.PleasantHolidays.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Block, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report at Travel Leaders Network’s EDGE conference, held earlier this week near Washington, D.C., about why his consortium’s agency members are seeing surging sales and why we are in a Golden Age for travel advisors. Block also tells us why he’s stepping down as president at the end of the year after 16 years and 44 years in the travel industry to take on a senior advisory role. For more information, visit www.travelleaders.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jack Richards, CEO of Pleasant Holidays, talks with Alan Fine of Insider Travel Report during the 10th Elite Experiences conference held at the Grand Villas Boutique Hotel in Los Cabos. Richards highlights Pleasant's expansion to 81 countries and 171 destinations; the launch of new destinations like Poland, Taiwan and South Korea; and the addition of 17 cruise lines. He also lists the benefits for travel advisors of working with Pleasant Holidays, including award-winning service, loyalty points and high commissions. For more information, visit www.PleasantAgent.com or www.PleasantHolidays.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Lovell, president of Travel Leaders Group, talks with James Shillinglaw of Insider Travel Report at the Travel Leaders Network EDGE conference, held this month in National Harbor, Md., about the key issues affecting the travel market and travel agencies today. Lovell reveals what’s selling, why there’s a need for travel advisors more than ever, why is the Golden Age for advisors and more. For more information, visit www.travelleadersgroup.com, www.travelleadersnetwork.com and www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicola Madden-Greig, president of the Caribbean Hotel and Tourism Association (CHTA), talks with Alan Fine of Insider Travel Report at the 42nd Caribbean Travel Marketplace in Montego Bay about how the Caribbean is growing with new air connectivity, new accommodations and regional tourism. Madden-Greig highlights the role of digital solutions and social media in promoting the Caribbean, noting a younger demographic's interest and new generational travel trends. For more information, visit www.caribbeanhotelandtourism.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cathal McGettigan, director of The Address Glasgow, talks with James Shillinglaw of Insider Travel Report about his new boutique hotel in the heart of the city. The Address, part of Irish-owned Address Collective, is a design-driven property with a brand new restaurant and pub, North; spacious rooms and suites; and service that reflects the great hospitality of this friendly city. For more information, visit www.theaddressglasgow.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Verushka Wirth, co-owner and co-manager of the Hassler Hotel with her twin brother Roberto Wirth Jr., talks with James Shillinglaw about her iconic Rome hotel located at the top of the Spanish Steps. Together the Wirths continue to deliver the same great service and hospitality that their late father, Roberto Wirth, perfected as Rome’s legendary hotelier (click HERE for our interview with Roberto Wirth). Verushka details what’s new at the property and what’s to come. For more information, visit www.hotelhasslerroma.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
The luxury accommodations market has exploded over the past few years, with more options for luxury clients than ever before. From luxury all-inclusive resorts to villas and luxury homes to lodges and boutique hotels, there is something for every one of your clients. This panel examines what luxury options are available for you to book and how to choose the right upscale accommodations to suit your client. This panel, moderated by Alan Fine, chief multimedia officer for Insider Travel Report, includes Willie Fernandez, chief marketing officer for Rental Escapes (www.rentalescapes.com); Xavier Pineda, director of sales and marketing, Marriott All-inclusive by Bonvoy (all-inclusive.marriott.com); and Libby Cooke, CEO of Antipodal (www.antipodal.net) representing Baillie Lodges and Tierra Hotels in Chile. To watch the entire Virtual Roadshow on demand, RSVP for free at www.taconnect.travel/2024-agent-reg-lux-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Janine Marshall, general manager of One Aldwych, talks with James Shillinglaw of Insider Travel Report about her historic London property, housed in the former headquarters of the Morning Post newspaper. With a unique exterior design, the hotel features large recently renovated opulent suites and a landmark lobby bar—plus it offers special experiences tied to the surrounding Covent Garden neighborhood. For more information, visit www.onealdwych.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Hall, collections officer at the Perth Museum in Perth Scotland, talks with James Shillinglaw of Insider Travel Report about all the artifacts and historical objects at his museum, with the famed Stone of Destiny featured as the main attraction. The Stone of Destiny has been used in the coronation of Britain’s kings and queens for centuries. It’s all part of an extended fam trip hosted by VisitScotland this past April. For more information, visit www.perthmuseum.co.uk or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, chair of the American Society of Travel Advisors (ASTA) and president of Nexion Travel Group, sits down with James Shillinglaw of Insider Travel Report to review what ASTA accomplished at its first Travel Advisor Conference in Dallas, which attracted roughly 1,500 advisor and suppliers. More to the point, ASTA used the event to celebrate its victory over American Airlines, which pulled back unilateral implementation of New Distribution Capability (NDC), and introduce a renewed Verified Travel Advisor certification program. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
In a bit of a role reversal, Natalya Leahy, president of Seabourn, interviews James Shillinglaw of Insider Travel Report, and Steve Smotrys, vice president of sales and trade relations for Seabourn, about the luxury line’s new expedition ships, destinations, experiences and much more. Looks like Natalya wants our job! For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christina Wright, visitors center manager for Glen Garioch in Oldmeldrum, Scotland talks with James Shillinglaw about her comprehensive tour of one of the country’s oldest distilleries, which naturally culminates with a series of tastings of different whiskies, with an explanation of how to appreciate the famed drink. This was all part of a VisitScotland fam trip in April. For more information, visit www.glengarioch.com or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Pinelo, senior vice president of sales for AmaWaterways, talks with James Shillinglaw of Insider Travel Report about his luxury cruise line, how it evolved into an upscale product with accommodations, dining and experiences to match the market. Pinelo also details the rivers and destinations that make AmaWaterways the best way to explore the world in style, as well as who the river cruise line caters to today, what training it provides to travel advisors and more. For more information, visit www.amawaterways.com. To watch the entire Virtual Roadshows-Selling Luxury Travel on demand, RSVP for free at www.taconnect.travel/2024-agent-reg-lux-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lorenzo Giannuzzi, managing director of Forte Village Resort and Palazzo Fiuggi, talks to James Shillinglaw about his unique Palazzo Fiuggi wellness resort, which offers all manner of spa, detox. exercise and medical treatments to help your clients live longer and transform into better versions of themselves (even Oprah has stayed there). Giannuzzi also gives us an update on his Forte Village on Sardinia, which we visited six years ago. Forte Village now has even more hotels and restaurants than before, as well as its own wellness experiences. For more information, visit www.palazzofiuggi.com or www.fortevillageresort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jenny Sime, business development manager for Cairngorms National Park, talks to James Shillinglaw of Insider Travel Report about how your clients can experience the natural side of Scotland, the rolling hills, forests and mountains of the Highlands during a visit to the national park. It was all part of a VisitScotland fam trip we experienced earlier this year that covered much of Scotland. For more information, www.visitcairngorms.com or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marian Muller, general manager of the Grant Arms Hotel, talks with James Shillinglaw of Insider Travel Report about her charming inn in the village of Grantown-on-Spey, which is just minutes from whisky distilleries and spectacular national parks. It’s the perfect location to base your clients during their Scottish Highlands sojourn. We visited this hotel during a fam trip hosted by VisitScotland. For more information, visit www.grantarmshotel.com or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shawn Tubman, senior vice president of sales for Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report about Regent’s new plan to provide guests with even more inclusions on the cruise line’s luxury cruises, including new options on air and a chauffeured transfer. Find out more by seeing this video interview. For more information, visit www.rssc.com/agent.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Richard Alexander, general manager of The Lana Dubai-Dorchester Collection, talks with James Shillinglaw of Insider Travel Report about his brand new luxury property in downtown Dubai, providing guests with spectacular suites, great restaurants and a rooftop pool and bar with amazing views of the Burj Khalifa and more. For an interview with Alexander more than a year ago when the resort was under construction, click Here. For more information, visit www.dorchestercollection.com/dubai/the-lana.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA) talks with James Shillinglaw of Insider Travel Report about last week’s successful and newly renamed Travel Advisor Conference where ASTA heard that American Airlines had backed down from unilaterally implementing NDC and instituting restrictions on how passengers could earn AAdvantage frequent-flyer miles. ASTA also unveiled plans to expand its Verified Travel Advisor program for members. For more information, visit www.asta.org or www.traveladvisorconference.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Kolner, executive vice president of Virtuoso, talks with James Shillinglaw of Insider Travel Report at the Virtuoso Symposium, held in Dubai last month, about the latest trends in the luxury travel marke. Kolner reveals what Virtuoso members are seeing in sales for this year and beyond, what luxury travelers are booking, what factors are influencing the luxury market, and how Virtuoso agencies are looking to hire even more travel advisors. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jo Watkins, assistant operations manager of the Highland Folk Museum in Scotland, talks with James Shillinglaw of Insider Travel Report about her unique museum where visitors can step back in time and experience life in the Highlands from 1700s to the 1950s. The museum has more than 35 historical buildings onsite for visitors explore and discover how people in the Highlands lived, worked, went to school and enjoyed their leisure time. For more information, visit www.highlifehighland.com/highlandfolkmuseum or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
There are so many luxury cruise options that travel advisors can book for their clients—from small ships to mid-size vessels to large ships, expeditions and river ships. This panel examines how several segment of the luxury cruise market offer and what support and training they provide to advisors. Moderated by James Shillinglaw of Insider Travel Report, the panel includes Rebecca Stacey, area sales director-West for Quark Expeditions; Elizabeth Fettes, vice president-sales for Scenic Group; and Tricia Wolf, vice president-field sales for Oceania Cruises. To watch the entire Virtual Roadshow on demand, RSVP for free at www.taconnect.travel/2024-agent-reg-lux-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paige Blunt, senior manager of Direct Connect and One Order at Airlines Reporting Corp., talks with James Shillinglaw of Insider Travel Report about how ARC is working to put New Distribution Capability (NDC) in place at airlines and travel agencies. NDC has been a hot button issue for years, but it will eventually become the standard for airline distribution. And surprisingly ARC believes it could be resolved by the end of this year. For more information, visit www.arccorp.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrew Donaldson, owner of Comrie Croft in Scotland, talks with James Shillinglaw of Insider Travel Report about his Highlands farmhouse, hostel and eco-camping experience on a 230 acre estate. Guests can watch for wildlife, camp, bike, eat, walk and even get married if you like. It was one stop on a recent fam trip of top tour operators staged by VisitScotland For more information, www.comriecroft.com or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Diorio, vice president of North American sales for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about his company’s newest ship, Brilliant Lady, her brand new regions and more. Diorio showcases the voyages your Sailors will love in the Caribbean (especially in July) all while being Brilliant For You. For more information, visit www.FirstMates.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fiona Cona, curator of the Black Watch Museum and Castle in Perth, Scotland, talks with James Shillinglaw of Insider Travel Report about the Black Watch, a Scottish regiment that has fought for three centuries for Britain in conflicts around the world—and brought its inspirational bagpipes along. Interviewed during a fam trip organized by VisitScotland, Cona describes how her museum tells the story of this famed military unit in a unique and stirring way. For more information, visit https://theblackwatch.co.uk or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Aida Al Busaidy, associate vice president-consumer advocacy for the Dubai Corporation of Tourism and Commerce Marketing, talks with James Shillinglaw of Insider Travel Report about the evolution of tourism in Dubai. Speaking last week at the Virtuoso Symposium, Al Busaidy describes the growing number of luxury hotels, the cultural attractions and the marketing strategy that Dubai has used to become one of the world’s most fascinating destinations. For more information, visit www.visitdubai.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Many destinations cater to the luxury market because it can be the most lucrative for their tourism. This second Virtual Roadshows-Selling Luxury panel showcases top destinations around the world that actively market to luxury travelers and the travel advisors who book their vacations. You’ll learn what luxury products each destination wants to highlight, including top accommodations, attractions and activities. This panel, moderated by Alan Fine of Inside Travel Report, includes Melanie Schinkel, Aussie Specialist Program team leader for Tourism Australia, and Robyn Basso, senior director of travel industry partnerships for the Hawaii Visitors & Convention Bureau. To watch the entire Virtual Roadshow on demand, RSVP for free at www.taconnect.travel/2024-agent-reg-lux-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom Roelens, managing director at Atlantis-the Royal talks with James Shillinglaw of Insider Travel Report about his year-old uber-luxury resort on Palm Island in Dubai. Roelens details the luxurious suites, the multitude of restaurants, the spa, the pools and the innovative architecture that has quickly made this property into one of the world’s best. Indeed, Atlantis-the Royal just hosted travel network Virtuoso’s annual Symposium. For more information, visit www.atlantistheroyal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Wattle, learning manager at the Robert Burns Birthplace Museum, gives James Shillinglaw of Insider Travel Report a tour of the birth home and museum dedicated to the great 18th century Scottish poet Robert Burns. Wattle relates the history and the key poems that are so integral to Scottish history and lore. For more information, click on Robert Burns Birthplace Museum or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Many destinations cater to the luxury market because it can be the most lucrative for their tourism. This Virtual Roadshows-Selling Luxury panel showcases top destinations around the world that actively market to luxury travelers and the travel advisors who book their vacations. You’ll learn what luxury products each destination wants to highlight, including top accommodations, attractions and activities. This panel, moderated by James Shillinglaw of Inside Travel Report, includes Belaj Santic, director of Hvar Tourist Board; Mette Ejlskov, project manager-leisure tourism for Visit Denmark; and Juana Ortiz Basso, commercial deputy director for Visit Los Cabos. To watch the entire show on demand, RSVP for free at www.taconnect.travel/2024-agent-reg-lux-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Pintaluba, vice president of trade marketing & sales engagement for Regent Seven Seas Cruises, talks with Alan Fine of Insider Travel Report about wrapping up Travel Partner Appreciation Month with a plethora of advisor incentives, as well as providing the easiest way to share Regent’s Unrivaled Experience with clients and capturing leads in real time, for no additional cost! For more information, visit www.inspires.to/regent/experiences, www.rssc.com/agent, www.rssc.com/regent-elevate and www.rssc.com/travel-advisor-specials.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Malcolm Simpson, founder of SimpsInn, talks with James Shillinglaw of insider Report about his Gailes Hotel & Spa during a VisitScotland fam trip around the country. The luxury family owned hotel in Ayrshire on Scotland's west coast features a spa, leisure, wellness and golf training facilities, surrounded by championship golf and major attractions, making it the perfect base for a trip to the region. For more information, visit www.gaileshotel.com or www.visitscotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, gives James Shillinglaw of Insider Travel Report an update on his luxury travel network, why Virtuoso selected Dubai to host its Symposium, and the state of the luxury travel today. At a conference where the host hotels included such icons as the Burj El Arab and the brand new Atlantis-The Royal, Virtuoso members were able to experience the state of the art in luxury accommodations. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bar'el Wachtel, co-founder of Cloud 9, talks with Alan Fine of Insider Travel Report about his floating entertainment platform on the Malilla Barrier Reef in Fiji. It features various water activities and a full bar and a specialized food menu including wood-fired pizzas. This commissionable vacation add-on can be reached by boats from surrounding island resorts or by a large ferry operated by Cloud9 from the Port of Denarau. For more information, email book@cloud9.com.fj or visit www.cloud9.com.fj.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lucas Johansson, general manager of D’Angleterre Copenhagen, the first five-star hotel in the city dating from 1755. Johansson details the history of the property, the sumptuous and recently renovated accommodations, fine dining options and much more. For your clients, this is the place to stay in Denmark’s capital. For more information, visit www.dangleterre.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Douglas Houison Craufurd, laird and owner of Craufurdland Castle in Scotland, gives James Shillinglaw of Insider Travel Report a tour of his family owned castle, which has been passed down through generations. The castle, dating from the 16 century, was even bequeathed to his ancestors by Scottish royalty. And yes, you can stay on the castle grounds to get a true experience of what it’s like to own a castle. It’s all part of a Visit Scotland fam trip for tour operators and one journalist in April. For information, visit www.visitscotland or https://craufurdland.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Allison Hayworth, executive chair of Captain Cook Cruises in Fiji, talks with Alan Fine of Insider Travel Report about the history and recent transformation of Captain Cook Cruises, highlighting the introduction of luxury expedition cruising with a new ship, Caledonian Sky. Originally founded by her parents, Hayworth's company offers various itineraries, including visits to remote villages and unique experiences in Fiji, Tonga and Samoa. For more information, email fiji@captaincookcruisesfiji.com or visit www.CaptainCookCruisesFiji.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ben Johnson, area director of sales and marketing for Outrigger Fuji Beach Resort and Castaway Island, talks with Alan Fine of Insider Travel Report about the history and features of his resorts, emphasizing their continuous reinvention, multi-generational appeal and luxury services. Johnson highlights ways to reach the island, room types, dining options, bars, spa facilities, kids club and activities, including the newly created Outrigger Adventure Park. For more information, email Ben.Johnson@Outrigger.com.au or visit www.Outrigger.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Derrick Mallon, owner of Mharsanta in Glasgow, talks with James Shillinglaw of Insider Travel Report about his restaurant and bar featuring local fare sourced from local farms around the city. If you’re looking to dine like a local and enjoy some great Scottish specialties, Mharsanta (which means merchant in Gaelic) is the place to book. For more information, visit www.mharsanta.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Williamson, deputy general manager of AC Hotel Glasgow, talks with James Shillinglaw of Insider Travel Report about her brand new 245-room hotel in the heart of the city. The property features a new wing and restored building that formerly served the Parish Halls during the Victoria era. The hotel, which offers a casual restaurant and an already popular bar, was the first stop on a five-day fam trip of Scotland hosted by VisitScotland. For more information, click on AC Hotel Glasgow.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Grant Seylhouwer, director of sales and marketing for the Royal Davui, talks with Alan Fine of Insider Travel Report about his boutique luxury property in Fiji with just 16 villas, each with their own plunge pool. A tranquil, adults-only experience with a strong emphasis on privacy and personalized service, culinary experiences and a full-day spa, the Royal Davui caters to honeymooners and high-net-worth individuals seeking a low-key, romantic getaway. For more information, visit www.RoyalDavuiFiji.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lindsay Hamilton, owner and head tour guide of Glasgow Football Tour, talks with James Shillinglaw after taking him on a tour of the origins of football in Scotland—and Hamilton asserts that football was actually invented in the country. She takes us on a walking tour of the three Hampdens, showcasing the most important and historic football fields of Glasgow, culminating in a tour of the Scottish Football Museum. Hamilton shows why she knows football as well as anyone in Scotland. For more information, visit www.glasgowfootballtour.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Neeraj Chadha, multi-property vice president Pacific Islands Marriott International, and Javed Shameem, market director of sales and distribution, Fiji and Samoa, talk with Alan Fine of Insider Travel Report about all the Marriott hotels in Fiji, especially the Sheraton Fiji Golf and Beach Resort, it history, facilities, and recent renovations, and emphasis on multi-generational travelers, business meetings, and events. Detailed are the resort's golf course, a farm-to-table initiative, diverse dining options, and strong ties with Fiji Airways. For more information, visit www.Marriott.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jamie Paiko, vice president of sales-North America for Cunard, talks with James Shillinglaw of Insider Travel Report about Cunard as the staple of luxury travel, new roundtrip ports from Seattle and Miami and the celebration of the line’s newest ship, Queen Anne. For more information, visit www.onesourcecruises.com/onesource/ext-pages/nam/cunard-partnership.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Patrick Katzenburg, the new general manager for The Londoner, talks with James Shillinglaw of Insider Travel Report about his big “boutique” hotel in the heart of London, which we first visited when it first opened back in September 2021. Katzenberg describes the accommodations, the restaurants and bars, and the large spa located several levels below street. Most important he talks about the benefits of being one of the most centrally located properties in the city. For more information, visit www.thelondoner.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lauren Mossop, the director of sales and marketing for Waya Island Resort, talks with Alan Fine of Insider Travel Report about her adults-only boutique resort in Fiji with only 17 rooms and a capacity of 34 guests. The resort features cultural experiences, with a strong focus on sustainability and community engagement, training and employing the local islanders. In development for 16 years, its New Zealand philanthropist-owner did not allow it to produce revenue until all the ivy had grown into place. For more information, email Sales@WayaIsland.com or visit www.WayaIslandResort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rhona Young, our guide at The Clydeside Distillery, talks with James Shillinglaw of Insider Travel Report about this very first distillery experience in Glasgow. While there are plenty of distilleries around Scotland, this is one your clients can tour in the city itelf. Young details the history of the distillery, the origins of whiskey, and the process of making Scotland’s finest. It’s the very first day of our VisitScotland fam trip Enchanting Scotland. For more information, visit www.theclydeside.com or www.visitscotland.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
William Drabble, executive chef at Althoff St. James Hotel & Club, talks with James Shillinglaw of Insider Travel Report about his new restaurant, Francatelli’s, with cuisine inspired by Charles Elme Francatelli, the chef at the St. James Hotel in the 1840s, who ended up becoming Queen Victoria’s head chef. Francatelli also wrote “The Modern Cook,” an essential cookbook of English cuisine, which Drabble uses as a base for his modernized reinterpretations of London food in the 19th century. For more information, visit www.stjameshotelandclub.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Samantha Muspratt, director of sales and marketing for Ahura Resorts, and Bradley Calder, general manager of Likuliku Lagoon Resort in Fiji talk with Alan Fine of Insider Travel Report about the adults-only Likuliku Lagoon Resort, featuring overwater bungalows and traditional Fijian decor, as well as the neighboring family-friendly property, Malolo Island Resort. Muspratt and Calder emphasize how Fijan family ownership influences the authentic experiences and warm atmosphere that infuses service, culinary offerings, spa and cultural activities at both resorts. For more information, visit www.LikulikuLagoon.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Akuila Batiweti, chief marketing and sales officer for Fiji Airways, talks with Alan Fine of Insider Travel Report about the airline’s award-winning premium lounge with an exclusive Chef's Table dining experience, the fully lie-flat seats and exceptional service in business class on A350s, and a program offering travel advisors discounts and familiarization options to better sell the luxury product. For more information, visit the dedicated Fiji Airways portal on the Insider Travel Report site at www.insidertravelreport.com/fijiairways.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Akuila Batiweti, chief marketing and sales officer for Fiji Airways, talks with Alan Fine of Insider Travel Report about the airline's major role in supporting Fiji's tourism, how the airline integrates cultural experiences into its flights, and how it has increased its connectivity through its membership in the oneworld alliance. Fiji Airways also offers travel advisor programs to encourage selling Fiji as a destination. For more information, visit the dedicated Fiji Airways portal on the Insider Travel Report site at www.insidertravelreport.com/fijiairways.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefano Squecco, the new general manager of the Althoff St. James Hotel & Club, talks with James Shillinglaw of Insider Travel Report about his classic English hotel in the posh Mayfair district of London. Squecco showcases his 60 rooms, including a wonderful Terrace Suite, as well as the hotel’s brand new Francatelli restaurant with cuisine echoing what was served to Queen Victoria. For more information, visit www.stjameshotelandclub.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brent Hill, CEO of Tourism Fiji, talks with Alan Fine of Insider Travel Report at the Fiji Tourism Exchange about the growth in tourism for Fiji, highlighting record numbers in 2023 and continued growth in 2024. He attributes tht growth due to the increasing number of American travelers arriving from direct flights from major U.S. cities. He also discusses the rise in solo and female travelers, the growing cruise sector, North America marketing efforts and new hotel development. For more information, visit www.Fiji.com.fj.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dondra Ritzenthaler, new CEO of Azamara Cruises, talks with James Shillinglaw of Insider Travel Report on just her second day on the job at the premium cruise line. Ritzenthaler talks about her first experiences with Azamara back when it was a sister to her former company Celebrity Cruises, why she feels there is a tremendous opportunity for the brand, and her plans for the future of Azamara. For more information, visit www.azamara.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Grisdale, founder and CEO of IC Bellagio, the high-end Italy specialist, talks with James Shillinglaw of Insider Travel Report about why she’s partnering with the World Travel & Tourism Council on a new consumer campaign promoting the benefits of sustainable tourism. Grisdale, who has played an active role in WTTC in recent years, wants travelers to truly understand the benefits that travel and tourism brings to communities around the world. For more information, visit www.wttc.com or www.icbellagio.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eva Mount, general manager of The BoTree, talks with James Shillinglaw of Insider Travel Report about her brand new luxury hotel located just a block off Oxford Street in London. The newbuild property features a variety of modern accommodations, a classic bar and a new Lavo Italian restaurant. It’s the perfect property to book for those clients interested in high-end shopping and classic London sightseeing. For more information, visit www.thebotree.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jamie Paiko, vice president-sales, North America for Cunard, talks with James Shillinglaw of Insider Travel Report about the fourth Queen in the fleet, which offers a mix of classic Cunard luxury with a modern twist. With sumptuous suites, dining in the classic grills and specialty restaurants, West End theatrical shows and nightly entertainment, Queen Anne offers a Cunard experience for a new age. For more information, visit www.cunard.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tristan Armstrong, newly named CEO of Rocky Mountaineer, talks with James Shillinglaw of Insider Travel Report, about his famed luxury rail company offering rail tours in Canada and the U.S. Armstrong isn’t new to the brand: He’s the son of Rocky Mountaineer founder Peter Armstrong and grew up living and breathing his family’s trains—the ultimate model railroad. For more information, visit www.rockymountaineer.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matt Gleaves, vice president-commercial for Cunard, talks with James Shillinglaw of Insider Travel Report about his luxury cruise line’s new Queen Anne, the fourth Queen in Cunard’s fleet. Gleaves talks with Shillinglaw a day after both disembarked on a one-night preview in Southampton of the ship, which marries Cunard tradition with a thoroughly modern style and includes brand new dining venues, West End and Broadway caliber entertainment, magnificent suites and much more. For more information, visit www.cunard.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Renata Bacal, entertainment and engagement manager on Star Pride, talks with James Shillinglaw of Insider Travel Report, about all the performances, games, speakers, parties and other attractions offered on her Windstar Cruises ship, which can carry up 312 guests. Bacal details all the things guests can do onboard this small ship, in this case as it cruises the Canary Islands and Madeira. For more information, visit www.windstarcruises.com.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/AudibleDeezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Natalya Leahy, president of Seabourn, talks with James Shillinglaw of Insider Travel Report about why she named the Wunambal Gaambera Traditional Owners in Australia as godparents of Seabourn Pursuit, the line’s newest purpose-built expedition ship, which has been sailing since late last year. The naming ceremony will take place on Seabourn Pursuit’s June 22-July 2, 2024 voyage in the Kimberley region of Australia. The Wunambal Gaambera people are the Traditional Owners of a region in the Kimberley. Leahy also talks about how her twin luxury expedition ships—Seabourn Venture and Seabourn Pursuit have been received by the market. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andreas Pitsch, veteran hotel general manager on Star Pride, talks with James Shillinglaw of Insider Travel Report about what guests experience onboard the Windstar Cruises ship, which was stretched to two years ago accommodate more passengers, a bigger spa, revamped suites and two new restaurants. Pitsch details the accommodations, the dining and the service onboard. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Belinda Hindmarsh, deputy CEO-global business for Ponant, talks with James Shillinglaw of Insider Travel Report about what’s to come for her French-owned luxury expedition cruise line. Hindmarsh describes Ponant’s growing fleet of sustainable ships, including the flagship Le Commandant Charcot, as well as plans for the “greenest” cruise ship ever, set to debut as early 2030. She also details some of the most innovative itineraries to off-the-beaten-path destinations in the cruise business. For more information, visit https://us.ponant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adolfo Perez, senior vice president of global sales and trade marketing, talks with Lark Gould of Insider Travel Report about Carnival Cruise Line's latest ship, Carnival Firenze, as it sets off on its inaugural voyage through the Mexican Riviera from Long Beach, Ca. Perez discusses what separates Firenze's "Fun, Italian Style" from sister ships and what's new for the popular cruise brand. For more information, visit www.goccl.com or www.carnival.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Lutz of Insider Travel Report talks with tourists, shopkeepers, new citizens, hotel managers, students and the manager of Tel Aviv's LGBTQ Center to find out what they think about the prospects for the return of tourism. From Tel Aviv to Haifa to Jerusalem, Lutz discusses safety during the war, diversity throughout the country, and how Israel is moving forward. Highlights include how different cultures and religions live side by side, Israel's gay community and hospitality in times of struggle. For more information on Israel tourism, visit www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Janet Bava, chief commercial officer for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report on the President’s Cruise on Star Pride about what the future holds for the small ship cruise line. Bava highlights the Windstar’s growth plans, with two new small ships joining the fleet in 2025 and 2026, as well as how the line has completely renovated its existing fleet of sailing and motorized yachts. She also details how Windstar is offering new itineraries, with two ships now sailing in Tahiti, a new Canary Islands cruise, and much more. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bennet Caplan, owner of Thinkers Distillery in Jerusalem, speaks with Jennifer Lutz of Insider Travel Report about gin, vodka, cocktails and how better chemistry makes better drinks. Caplan discusses the various tours and tastings offered at Thinkers Distillery, including what visitors can expect to learn, drink and eat (with a longer tour). HE also shares how Thinkers supplied energy snacks to Israeli troops and worked as a community to support other Israelis during the war. Originally from New York, Caplan is a rabbi with various secondary degrees who loves to share knowledge and stories over the best drink you'll ever have. For more information, visit https://thinkersdistillery.com/en/ or www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wolfgang Gartner, head of international marketing for Saxony Tourism in Germany, talks with Olivia Liveng of Insider Travel Report about Saxony's tourism sector, highlighting its cultural richness, compact geography and unique attractions like Dresden and Görlitz. Gartner reviews recent initiatives, the integration of history into tourism, as well as Saxony's diverse landscapes, culinary offerings and future sustainability trends. For more information, visit www.visitsaxony.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Prelog, president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report on board his President’s Cruise on Star Pride about Windstar’s new Canary Islands itinerary, two ships deployed in Tahiti, the line’s acquisition of two new vessels and much more. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Pier, commercial director of Chemnitz, talks with Olivia Liveng of Insider Travel Report about the German city's cultural initiatives and attractions, including museums, nature activities, and its strategic location near major cities like Berlin and Dresden. With Chemnitz designated as the European Capital of Culture for 2025, Pier emphasizes the community's strength and ongoing projects for future tourism. For more information, visit www.chemnitz.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ellen Shapiro, director of public relations for North America for the Israel Ministry of Tourism, talks with Jennifer Lutz of Insider Travel Report about visiting Israel today and in the future. Shapiro discusses the people and groups coming to Israel now, and how the travel industry has survived during the war, including its role in housing evacuees after Oct. 7. She also talks about the near-term future of tourism in Israel, the ongoing interest in Israel as a destination, and the support and dedication people are showing for the country and its tourism industry, as well as what's most special about Israel for her. For more information, visit www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kathy Mehring and Heather Hendrix, regional sales directors at ALG Vacations®, talk with David Cogswell of Insider Travel Report about how ALGV is celebrating Travel Advisor Appreciation Month. Showing its gratitude towards advisors, ALG Vacations is celebrating ALGVPros with vacation giveaways, promotions, incentives, surprises and much more all month long! For more information, visit www.algvacations.com/TAAM.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alessandro Cabella, managing director of Rome Cavalieri, a Waldorf Astoria hotel, talks with Alan Fine of Insider Travel Report about the reopening of La Pergola, its three Michelin star restaurant, and renovations to the hotel as well. Cabella discusses the restaurant's history, changes in decor, demographic shifts, amenities like an extensive wine and water collections. For more information, email Allesandro.Cabella@WaldorfAstoria.com or visit www.RomeCavalieri.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michal Shiloah Galnoor, managing director at Western Galilee Now, talks with Jennifer Lutz of Insider Travel Report about off-the-beaten-path tourism in Israel, working with small businesses and promoting sustainable tourism. Galnoor details how you can travel around Israel safely now and work with Western Galilee to plan trips that focus on traditional family shops, artistic studios and culinary experiences. She also highlights the diversity of Israel and the many different cultural groups in the country. Finally, Galnoor discusses how the many different cultural and religious groups continue living together peacefully and what this taught her about her country. For more information, visit www.westgalil.org.il/en or www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Laura McCorry, head of Hillsborough Castle and Gardens, talks with Alan Fine of Insider Travel Report about the historic significance of her castle and its role in pivotal events, such as the Good Friday Agreement, a landmark peace accord ending the decades-long conflict known as "The Troubles," which had plagued Northern Ireland since the late 1960s. McCorry highlights the launch of a new U.S. shared history tour, inviting visitors to experience the castle's political and cultural heritage, along with other attractions in Northern Ireland. For more information, visit www.Ireland.com and www.hrp.org.uk/hillsborough-castle.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elad Rapoport, general manager of the Herbert Samuel Milos Dead Sea Hotel, talks with Jennifer Lutz of Insider Travel Report about his property in Israel's Dead Sea region. Rapoport describes the private pools in many of the rooms, the stunning lobby, and how guests can choose to stay at the hotel or come for a day to use facilities and float in the Dead Sea. He also talks about what hospitality means to him and how hosting evacuees from Oct. 7 attacks deepened his understanding of how to welcome people in all moments of their lives. For more information, visit https://herbertsamuel.com/en/milos-dead-sea-hotel or www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Guy Young, chief engagement officer for TTC Tour Brands, talks with James Shillinglaw of Insider Travel Report about tour trends in the market, new tools and programs for travel advisors, sustainable touring, and how TTC Tour Brands offers a tour product for every client since it encompasses Trafalgar, Insight Vacations, Contiki, Costsaver, Luxury Gold and more. For more information, visit https://agents.ttc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Skjeldam, CEO of HX, the expedition cruise product from Hurtigruten, talks with Alan Fine of Insider Travel Report about ESG (environmental, social and governance) ratings as a way to quantify HX's long-standing commitment to sustainability. This includes use of shore power, community support and onboard scientific research, all while achieving upscale experiential luxury. Skjeldam also encourages travel advisors to promote expedition cruising through HX's training programs. For more information, visit www.TravelHX.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Gardener, incoming tourism manager of Isrotel Hotel Group, talks with Jennifer Lutz of Insider Travel Report about the culture and values that define his hotels located throughout Israel. Speaking in one of Isrotel’s Design properties, the Alberto Hotel in Tel Aviv, Gardener discusses the hospitality that defines both his company and the Israeli people. He highlights ihow Isrotel properties hosted evacuees after Oct. 7 attack, describes different hotel categories and shares a few of his favorite Isrotel properties. For more information, visit www.Isrotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shaun Benesch, chief financial officer of the Flockhill Lodge in New Zealand, talks with Lark Gould of Insider Travel Report about the history and transformation of a former sheep station into a luxury lodge accessible by car, train or helicopter. Venishek discusses how the lodge caters to high-end guests, offering a range of wilderness and wellness activities on a vast property, with new villas coming in December. For more information, visit www.flockhillnz.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mika Rabinovich, a certified Israeli tourism guide, talks with Jennifer Lutz of Insider Travel Report about the key places visited during a week of traveling around Israel on a trip sponsored by Israel Ministry of Tourism. Highlights include where to go during this critical time in Israel and how to experience lesser-known areas of the country. Speaking at the Alberto Hotel in Tel Aviv, Rabinovich highlights the major attractions, such as the Old City in Jerusalem and the Dead Sea region, and talks with Lutz about how it feels traveling around Israel during the war. For more information, contact Mika Rabinovich directly at 011-972 54-541-1434 or visit www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Franklin, CEO of Barbados Tourism & Marketing, Inc., and Ian Gooding-Edghill, minister of tourism and international transport for Barbados, talk with Alan Fine of Insider Travel Report at Seatrade Global in Miami about the growth of the island's cruise industry, highlighting increased passenger numbers and calls, and plans to become a southern Caribbean hub. They also discuss efforts to boost airlift from the U.S. and U.K., new hotels and attractions, and programs like Elite Travel Training and fam trips to support travel advisors. A travel advisor portal will be available soon. For more information, visit www.visitbarbados.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alecia Maurer, owner of Archer Travel Group in Cherokee, Iowa, and Joyce Nelson, owner of Honeybee Travel in Virginia Beach, Va., talk with David Cogswell of Insider Travel Report at the recent ALG Vacations “Pros on the Go” event at Breathless Resort Riviera Cancun. Mauer specializes in all-inclusive vacations while Nelson focuses on adults-only properties, and both express gratitude for their association with ALGV and discuss site inspections, classes and excursions. For more information, visit www.algvacations.com or www.vaxvacationaccess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karina Ansos, managing director of Hotel Adlon Kempinski, talks with James Shillinglaw of Insider Travel Report about her iconic hotel, which has a long history and reputation as the place to stay in the Berlin. Ansos details the history of her hotel, its unique rooms and suites, dining options, spa and its magnificent location overlooking the Brandenburg Gate. For more information, visit www.kempinski.com/en/hotel-adlon.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Liam Dunch, product manager-Europe for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at the A&K 100 Club held earlier this month in Chicago about how his luxury tour operator delivers incredible travel experiences in almost every part of Europe, using its network of dedicated DMCs. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rachael Palumbo, vice president of global brand marketing for Nobu Hospitality, talks with Alan Fine of Insider Travel Report about the growth of the Nobu brand, including the announcement of its 40th hotel in Vietnam and expansion plans globally. Palumbo also highlights the unique features of a Nobu hotels, including its approach to location selection based on restaurant success, room types and amenities, and how travel advisors can book Nobu properties. For more information, visit www.NobuHotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefanie Schmudde, senior vice president-global product strategy for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report about all the new tours, cruises, river cruises, private jet journeys and other experiences that A&K is developing with its dedicated DMCs. Schmudde previews all the destinations her luxury operator has on tap for this year and beyond. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marett Taylor, chief sales officer for A&K Travel Group, talks with James Shillinglaw of Insider Travel Report about all the different types of luxury products you can sell from Abercrombie & Kent’s vast lineup of tours, cruises and private jet journeys. Taylor also details the synergies A&K has with sister cruise line Crystal, as well as the benefits of having DMCs in nearly every corner of the world. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa Ow, chief executive for Singapore Tourism Board, talks with Alan Fine of Insider Travel Report about Singapore's tourism recovery, noting that two million cruise passengers visited in 2023, with the U.S. being the fourth-largest source market. Ow highlights efforts to attract cruise lines, promote destinations, and address concerns like shore power and overtourism. For more information, visit www.stb.gov.sg.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Geoffrey Kent, chairman emeritus for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report at A&K’s 100 Club event for top travel advisors in Chicago about his travel projects today, including a series of Inspiring Expeditions and Private Jet trips that he will host himself. Most of all, Kent shows how he’s still enthusiastic about travel today and enthusiastic about new destinations around the world. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Koreen McNutt, senior vice president and commercial sales officer for MSC Cruises, talks with Alan Fine of Insider Travel Report about the upcoming launch of MSC World America in Miami in 2025. McNutt details how the ship’s seven districts will give the large ship the flow of a mid-sized ship, as well as the ability to cater to various guest demographics, including families. McNutt also covers new itineraries, an open future booking program that protects the original travel advisor, and the construction of MSC's new terminal in Port Miami. For more information, visit www.MSCBook.com or www.MSCCruisesUSA.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, chief sales officer of Explorer Journeys, talks with Alan Fine of Insider Travel Report about how his nine-month-old brand feels like a legacy cruise line that has been around for a lot longer. Austin attributes this success to hard work, a vision from the owners, the Aponte family, and listening to guest feedback to continuously improve. For more information and a booking suite for travel advisors, visit www.ExploraJourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Isabelle Von Berg, general manager of Lausanne Palace, talks with James Shillinglaw of Insider Travel Report about her classic luxury hotel in Lausanne, Switzerland, overlooking Lac Leman (Lake Geneva). With exquisite accommodations, great dining options, a large spa and even its own vineyard, Lausanne Palace continues to shine. Plus Von Berg is a native of Lausanne and went to school at the famed EHL (Ecole Hoteliers Lausanne) in the city, so after a long hospitality career she has come home. For more information, visit www.lausanne-palace.ch.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Priestly, food & beverage director onboard the new Sun Princess details the myriad dining options available on the ship,, including some new concepts to go along with Princess favorites. Priestly also details the many bar and lounge options, each with its own specially created cocktail. For more information, visit www.princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joerg Stricker, general manager of Althoff Grandhotel Schloss Bensberg, talks with James Shillinglaw of Insider Travel Report about his luxury hotel located just outside Cologne. The property has all the elegant trappings of a baroque castle, but also a posh dining experience at Vendome. For more information, visit www.althoffcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Theophilides, president of Celestyal Cruises, talks with Alan Fine of Insider Travel Report at last week’s Seatrade Cruise Global in Miami about his Greece and Eastern Mediterranean specialist cruise line’s complete transformation. Celestyal now has two newly revamped ships, new itineraries and a strategy to offer cruises all year long, including sailings in the Arabian Gulf. For more information, visit www.celestyal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Razvan Kefer, general manager of Ameron Neuschwanstein Alpsee Resort & Spa, part of the Althoff Hotel Group, talks with James Shillinglaw of Insider Travel Report about why his hotel is simply the best for those wanting to see King Ludwig’s famous castles, including the fairytale-like Neuschwanstein. The lakeside property, which is spread across five buildings, has comfortable accommodations, a full spa and great dining options. For more information, visit www.ameroncollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Corinne Steel, cruise director for Sun Princess, talks with James Shillinglaw of Insider Travel Report, about the entertainment and activities guests can find onboard the newest ship in the Princess fleet. From an acrobatic circus-like show in the signature Dome to full production shows in the Princess Arena, there’s something for everyone on Sun Princess, plus tons of activities and games to experience. For more information, visit www.princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Craig Street, captain of Sun Princess, talks with James Shillinglaw of Insider Travel Report about his brand new “Love Boat,” currently sailing in the Mediterranean. Capt. Street focuses on the ship’s sustainability as the first Princess ship to run on liquefied national gas (LNG). He also reveals his favorite dining venues and other highlights that make this ship the biggest and best yet in the Princess fleet. For more information, visit www.princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vincent Ludwig, general manager of Althoff Seehotel Überfahrt, talks with James Shillinglaw of Insider Travel Report about his luxury resort in Bavaria, located on the Lake Tegernsee just an hour from Munich. Ludwig details the sumptuous accommodations, large spa, exquisite dining options and top service that his property delivers to guests. For more information, visit www.althoffcollection.com.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/AudibleDeezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Gus Antorcha, president of Holland America Line, talks with Alan Fine of Insider Travel Report at last week’s Seatrade Cruise Global, detailing the premium line's consumer-led approach to longer voyages and onboard experiences, including entertainment and food tailored to the regions visited. Antorcha explains how the fresh fish served is delivered from ocean to table in less than 48 hours, and is certified by the Marine Stewardship Council (MSC) and the Aquaculture Stewardship Council (ASC), For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Harry Sommer, president and CEO of Norwegian Cruise Line Holdings (NCLH), talks with Alan Fine of Insider Travel Report at last week’s Seatrade Cruise Global about why NCLH just contracted for eight new ships across its three brands—Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas. Sommer provides an update on where his company is today as the cruise industry continues its resurgence. For more information, visit www.nclhltd.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frank Marrenbach, CEO of Althoff Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels located mostly in Germany, but with outposts in London and St. Tropez. These high-end properties feature excellent cuisine, relaxing spas, wonderful service and great locations, making them great options for your luxury clients. For more information, visit www.althoffhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carmen Roig, vice president of sales for Princess Cruises, talks with James Shillinglaw of Insider Travel Report, about her premium cruise line’s newest and largest ship. From its revolutionary Sphere-design midships to its Dome amphitheater on the top deck near the bow, Sun Princess delivers a very different kind of Princess experience to guests, including great dining options and even a magic show, Spellbound by Magic Castle. For more information, visit www.princesscruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lindsay Pearlman, senior vice president at Travel Leaders Network (TLN), and Seth Burton, vice president of distribution and advisor workflow for Internova, talk with Alan Fine of Insider Travel Report about a new graphical booking tool called Internova SNAP designed for independent travel advisors. SNAP Integrates with Saber Red Launchpad and aims to simplify booking processes, increase efficiency and generate additional revenues for advisors. For more information, visit www.travelleadersnetwork.com or www.internova.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Maricarmen Gutierrez, director of sales for Hilton Cancun Mar Caribe, talks with Alan Fine of Insider Travel Report about her upscale, all-inclusive hotel, with 540 ocean-facing rooms, an enclave area with exclusive perks, all-inclusive dining options, spa, gym, entertainment, and wedding facilities. For more information, email Maricarmen.Gutierrez@Hilton.com or visit www.Hilton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matteo Mancini, MSC Cruises' senior manager for kids and family entertainment, discusses with Alan Fine of Insider Travel Report his transition from child television star to cruise industry executive. On his award-winning web series "Cabin 12006," real kids and social media stars interact, creating memorable moments that extend beyond the cruise itself. Mancini embodies MSC's focus on family vacations, and his programs keep kids and teens entertained at no extra charge, making the cruise line even more appealing for multi-generational travel. For more information, visit www.msccruisesusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
From islands to top beach resorts, many destinations cater to honeymooner and help create the perfect romantic locations. These top destination officials tell you why they have the right place for the right couple. Alan Fine of Insider Travel Report moderates a panel that includes: Milijana Borojević, director of partner marketing & sales development-USA & Canada for Korcula Tourist Board (Visit Korcula); Aremi Almada, promotion coordinator for Los Cabos Tourism (Visit Los Cabos) and Vinincia Strachan, general manager-romance for the Bahamas Ministry of Tourism. This panel was part of the Virtual Roadshows Destination Weddings & Honeymoons, held March 25-28, 2024. You can still see all the content from that show by registering at www.taconnect.travel/2024-agent-reg-dwh-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robin Lawther, vice president of Expedia TAAP, talks with Alan Fine of Insider Travel Report about Expedia's awareness of the trend for travelers to use travel advisors. The result has been an increased investment by Expedia in travel advisors, aiming for a mutually beneficial partnership, offering competitive commissions, incentives and training programs. Lawther highlights the program's evolution, user-friendly interface and dedicated support, emphasizing TAAP's commitment to help advisors as a separate entity from Expedia.com. For more information, visit www.ExpediaTAAP.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rob Coleman, vice president of sales for Holland America Line, talks with Alan Fine of Insider Travel Report about the cruise line's legendary voyages, emphasizing unique routes, such as a full Mediterranean sailing from New York and a pole-to-pole world cruise, with fresh fish to table in 48 hours or less. Coleman also discusses the commissions to be made with group sales through Holland America's Group Advantage program. For more information, visit www.HollandAmerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
What’s the perfect resort for your honeymooner or destination wedding clients? This panel of top resort executives give you all the answers, from the perfect suite to the most amazing romantic settings, from private dinners on the beach to a tub of rose pedals. The panel, moderated by Alan Fine of Insider Travel Report, includes: Andrea Hilbert, senior manager training and travel advisor onboarding for Hyatt’s Inclusive Collection; Tia Rooney, business development and weddings manager for Couples Resorts; Gabrielle Bededetto, business development manager for Majestic Resorts; and Hugo Arturo Aguilera De Alba, director of sales for Riu Hotels and Resorts. This panel was part of the Virtual Roadshows Destination Weddings & Honeymoons, held March 25-28, 2024. You can still see all the content from that show by registering at www.taconnect.travel/2024-agent-reg-dwh-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
What’s the perfect resort for your honeymooner of destination wedding clients? This panel of top resort executives give you all the answers, from the perfect suite to the most amazing romantic settings, from private dinners on the beach to a tub of rose pedals. This panel, moderated by James Shillinglaw, editor in chief of Insider Travel Report, features Rubén Velázquez Robles, business development manager-U.S. and Canada for Ocean by H10 Hotels; Gilberto Machain, director of weddings for Karisma Hotels & Resorts; and Miguelina Martinez, weddings and groups convention manager at Princess Hotels & Resorts. This panel was part of the Virtual Roadshows Destination Weddings & Honeymoons, held March 25-28, 2024. You can still see all the content from that show by registering at www.taconnect.travel/2024-agent-reg-dwh-vrs.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/AudibleDeezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Manny Celdran, senior director of field sales for Scenic Group, talks with James Shillinglaw on a post-ASTA River Cruise Expo river cruise aboard Emerald Dawn through Holland and Belgium. Celdran talks about the differences between Emerald and Scenic, where Emerald is positioned in the market, and where the river cruise line goes in Europe, as well as the different kinds of cruise experiences offered by Scenic Group. For more information, visit www.emeraldcruises.com and www.scenicusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Diane Frisch, owner of Diane Frisch Destinations, a member of Nexion, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo, where she was named ASTA River Cruise Travel Advisor of the Year. Frisch was selected from a long list of nominees based on her river cruise sales, her future bookings and her reputation as a river cruise specialist. She reveals that the ASTA River Cruise Expo, now in its third year, has had a lot to do with her success. For more information, visit www.dfdestinations.com, www.nexion.com and www.astarivercruiseexpo.com/2025.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristin Karst. executive vice president and co-founder of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about how many ships the luxury river cruise line has right now, where it’s planning to cruise in 2024 and what specialty cruises it will offer. Karst also makes some news in this interview by saying AmaWaterways will briefly postpone the start of its eagerly awaited river cruises in Colombia until January 2025. She also says L Catterton, AmaWaterways’ new investor, is fully supporting the river cruise line’s management team and future strategy, and reveals even more new programs for travel advisors For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Spivak, vice president-global sales and reservations for Tauck, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo about what the famed upscale tour operator is offering with its European river cruise fleet. Spivak explains why a Tauck river cruise is different because of the company’s tour expertise. For more information, visit www.tauck.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sasha VanDenBosch and Ashley Crane, founders of Crave Travel, talk with James Shillinglaw of Insider Travel Report about how their new company delivers immersive small group tours to-minded individuals passionate about culinary adventure around the world. They describe how their tours not only discover culinary delights but also create a sense of community with guests. For more information, visit www.cravetravel.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jen Halboth, CEO-North America for Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo about how her river cruise line gives you a new luxury option for your clients on the rivers of Europe. Riverside, which two years ago bought Crystal River Cruises’ ships, is now featuring three vessels—Riverside Mozart, Ravel and the newly rechristened Debussy—sailing the Rhine, Rhone, Danube and other rivers. For more information, visit www.riverside-cruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer and David Raezer, co-founders of Approach Guides, talk with James Shillinglaw of Insider Travel Report about their innovative company, which partners with top travel suppliers and agency groups to give you a powerful tool to market travel products and services. In the last year alone, Approach Guides has signed up multiple cruise lines, tour operator, host agencies and more to give them access to their innovative online product. For more information, visit www.approachguides.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stephen Ngamau, regional manager-Americas and West Africa for Kenya Airways, talks with Alan Fine of Insider Travel Report about the airline's expansion plans, which include increased flights from New York City, as well as the airline’s history, mission, customer service ethos (which they call "customer obsession") and their partnership with Delta Air Lines. For more information, call 866-536-9224 or visit www.Kenya-Airways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marilyn Conroy, senior vice president-sales and marketing for Riviera River Cruises talks with James Shillinglaw of Insider Travel Report at last month’s ASTA River Cruise Expo about how her company, which previously targeted the U.K. market, is now refocused on the U.S. market, offering brand new ships at value fares on the rivers of Europe. Riviera also has plans to grow its fleet in the next few years. For more information, visit www.rivierarivercruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marcus Leskovar, executive vice president of Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo last month about his Austrian-owned river cruise line, which has been plying the rivers of Europe with luxury ships since 1997. Now Amadeus is about to launch one of the most innovative river ships ever, one that runs on electric battery power, making it the ultimate sustainable vessel. For more information, visit www.amadeus-rivercruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Betty Ichan, director of market development for the Kenya Tourism Board, talks with Alan Fine of Insider Travel Report about Kenya's year-round appeal, diverse experiences beyond safari, recovery from COVID-19 and visitor demographics. Ichan also details how to get there, including Kenya Airways and cruise ships, upcoming events, sustainability efforts, and resources for travel advisors to learn more about promoting Kenya. For more information, email Bichan@KTB.GO.KE or Zablon@KTB.GO.KE, or visit www.MagicalKenyaTravelSpecialist.com and www.MagicalKenya.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eric Darde, CEO of Beaumier, a hotel group with premium and luxury properties in France, Switzerland and Spain, talks with Alan Fine of Insider Travel Report about its latest hotel openings and renovations, emphasizing its focus on unique locations, heritage architecture and wellness experiences. Darde also highlights Beaumier's commitment to nature and local culture. For more information, email sales@beaumier.com or visit www.beaumier.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam about Avalon’s new ship on the Douro, innovative itineraries in Europe and her company’s commitment to travel advisors. Hoffee reveals the latest news about Avalon on the rivers of Europe and more. For more information, visit www.avalonwaterways.com or www.globusfamilypartner.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Philip Jones, chief tourism officer for the Royal Commission for AlUla, talks with Alan Fine of Insider Travel Report about the authenticity and uniqueness of AlUla, and discusses the development of tourism there, upcoming luxury hotels and an emphasis on sustainability. Jones also introduces a new marketing campaign dubbed "Forever Revitalizing." For more information, visit www.ExperienceALULA.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ellen Bettridge, president and CEO, Uniworld Boutique River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA River Cruise Expo in Amsterdam earlier this month. Bettridge describes her luxury line’s two new ships, S.S. Victoria and S.S. Elizabeth, both originally built for Crystal river ships and now leased from Riverside Luxury Cruises, as well as a newly constructed river ship, S.S. Emilie, due out in 2026. For more information, visit www.uniworld.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ken Muskat, managing director of Scenic Group U.S.A., talks with James Shillinglaw of Insider Travel Report at this year’s ASTA River Cruise Expo about what his two brands, Scenic and Emerald, are doing on the rivers of Europe and the rest of the world. Muskat is now a year on the job of his multi-brand ocean and river cruise company, which delivers ultra-luxury and high-premium cruise experiences. For more information, visit www.scenicusa.com and www.emeraldcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bosun Mate Martin from Sea Cloud Spirit talks with James Shillinglaw of Insider Travel Report about what it’s been like to serve on a sailing yacht for more than 20 years on all three of Sea Cloud Cruises’ ships. Throughout his cruise career, Martin has only served with Sea Cloud because of his love of the line’s fully rigged sailing ships and the destinations they visit. For more information, visit www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, ASTA president and CEO, talks with James Shillinglaw of Insider Travel Report, about the third edition of the ASTA River Cruise Expo, held this year in Amsterdam with 12 ships and more than 1,300 attendees. Kerby describes how ASTA developed this river cruise event, which has resonated with so many of ASTA’s members eager to find out about river cruising and sell more. For next year’s event in Vienna (which is already sold out, though ASTA has a waitlist and may add more river ships), visit www.astarivercruiseexpo.org/2025. For more information on ASTA, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Les Standiford, a writer and lecturer who spoke onboard a recent Sea Cloud Spirit cruise, talks with James Shillinglaw of Insider Travel Report, about his many books that make up a virtual history of Florida tourism. Those books include one devoted to Henry Flagler and the building of Florida’s railroads and historic hotels (which proved crucial to tourism to the state). Standiford, who is the founding director of the Florida International University Creative Writing Program, also talks about his book examining the history of Palm Beach and Mar-a-Lago, a villa originally built by the Post fortune heiress Marjorie Merriweather Post, who also built the first Sea Cloud sailing ship still in use today. For more information, visit www.seacloud.com or find Standiford’s books on www.amazon.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicole Kania, cruise director for Sea Cloud Spirit, talks with James Shillinglaw of Insider Travel Report about all the activities, excursions and entertainment that guests can experience when onboard a real, three-masted sailing ship. From the actual setting of the sails to fascinating onboard lectures, from games and entertainment, often provided by the crew, from excursions ashore to boat trips around the ship, Kania orchestrates it all to provide a unique cruise experience. For more information, visit www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about why ASTA just launched a campaign to get travel advisors and their clients to write letters to their congressmen objecting the American Airlines’ planned change to its frequent-flyer plan that would adversely impact travel agencies. Under those changes, AA passengers would not get their AAdvantage points if they don’t book through an AA “preferred” travel agency, as approved by American. For more information, visit www.savemymiles.com or www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elias Stamatopoulos, hotel manager for Sea Cloud Spirit, talks with James Shillinglaw of Insider Travel Report about the accommodations, dining and service aboard this luxury sailing ship. With surprisingly large staterooms and suites, all opulently decorated, and a menu that has great options for breakfast, lunch and dinner, Sea Cloud delivers a true luxury experience under sail. For more information, visit www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Heiner Eilers, skipper of the Sea Cloud Spirit, talks to James Shillinglaw of Insider Travel Report about what it’s like to oversee a fully rigged luxury cruise sailing ship under sail. Captain Eilers talks about the experience guests get, the training he had to learn the “ropes,” and why he enjoys Sea Cloud Spirit more than any other cruise ship. For more information, visit www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chester Cooper, deputy prime minister and tourism minister for the Bahamas, talks with James Shillinglaw of Insider Travel Report about the latest tourism numbers, infrastructure improvements and how the destination is working to develop the cruise market, from a larger port complex in Nassau to new private island and beach destinations being launched in partnership with individual cruise lines. Cooper is interviewed onboard Sea Cloud Cruises’ Sea Cloud Spirit, one of the newest cruise lines to sail in the Bahamas, stopping at Eleuthera and the Exumas. For more information, visit www.bahamas.com or www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kevin Smith, vice president of sales for Sea Cloud Cruises, talks with James Shillinglaw of Insider Travel Report about how you can better sell the amazing experience of luxury cruising on a ship under full sail. Interviewed aboard the almost brand new Sea Cloud Spirit (it was launched in 2021), Smith details the accommodations, the dining, the amenities, the itineraries of tall ship sailing, a unique form of cruising that just may appeal to your high-end clients eager for something completely different. For more information, visit www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mirell Reyes, president of Sea Cloud Cruises, talks with James Shillinglaw of Insider Travel Report about her unique luxury cruise line, which operates three tall ships—the historic Sea Cloud, Sea Cloud II and the nearly brand new Sea Cloud Spirit. Interviewed aboard Sea Cloud Spirit, Reyes describes the ships, the accommodations, the dining. the service and the varied itineraries around the world, but mostly the sheer romance of cruising under full sail. For more information, visit www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Buttigieg, Malta Tourism Authority’s representative for North America, talks with Alan Fine of Insider Travel Report about Malta as a year-round destination rich in history, culture, and diverse activities. Buttigieg highlights Malta's appeal to various demographics, its accessibility via major European hubs, its booming tourism numbers, new hotel developments, contemporary art scene, film tourism, wine industry, yachting, and a readiness to assist travel advisors. For more information, visit www.VisitMalta.com.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/AudibleDeezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Dan McDermott, general manager of the British Colonial Hotel in the heart of Nassau in the Bahamas, talks with James Shillinglaw of Insider Travel Report about his newly reopened, completely renovated property. The historic hotel, formerly affiliated with Hilton, has received a refurbishment that includes its spectacular lobby, expansive pool area, and all rooms and suites. British Colonial is once again the palace to stay in the town of Nassau. For more information, visit www.britishcolonial.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sean McCarren, general manager of the Conrad Orlando, talks with James Shillinglaw of Insider Travel Report about his brand new luxury hotel located in an the upscale Evermore development just minutes from Walt Disney World (you can even see the Disney fireworks). With a wide selection of restaurants, a large spa, large modern rooms, a pool and even a lagoon, the stylish Conrad Orlando is the next great luxury property where your family clients can stay for a great vacation. For more information, visit www.conradorlando.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Batu Erem, general manager of SOHO House Canouan, talks with James Shillinglaw of Insider Travel Report about his laid-back resort tucked away on this off-the-beaten-path island in the Grenadines. While most SOHO House properties are private clubs, this resort is open to the public as the smaller sister property of Mandarin Oriental Canouan (they have common ownership). For more information, visit www.sohohouse.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gerardo Say, executive chef at the Mandarin Oriental Canouan, talks with James Shillinglaw of Insider Travel Report about the cuisine he has created for this exclusive, off-the-beaten-path luxury resort in the Grenadines. Top notch dining venues at this ultimate hideaway include the high-end Tides Bar + Grill, Asianne and Lagoon Café, among others. For more information, visit www.canouan.co or www.mandarinoriental.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Odell, the new chief sales officer at Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report about his exciting return to the luxury cruise line along with the newest addition to the World’s Most Luxurious Feet, new immersive itineraries that travel advisors can book for their clients, and how Regent Seven Seas is the best partner for luxury travel advisors. For more information, visit www.rssc.com/agent, www.rssc.com/regent-elevate and www.rssc.com/travel-advisor-specials.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hemal Jain, general manager of the Mandarin Oriental Canouan, talks with James Shillinglaw of Insider Travel Report about the range of activities guests can engage in at his off-the-beaten path luxury resort on this small island in the Grenadines. In the second part of this interview, Jain describes the spectacular golf course, tennis courts, archery, and kids club activities available at this massive property. He also details the waterspouts paddle board, sailing and more, and great hikes around the resort, including one to the top of the highest mountain on the island for spectacular views. For more information, visit www.canouan.co or www.mandarinoriental.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hemal Jain, general manager of the Mandarin Oriental Canouan, talks with James Shillinglaw of Insider Travel Report about his off-the-beaten path luxury resort on this small island in the Grenadines. In the first part of this interview, Jain describes the sumptuous and very large accommodations, the dining experiences, the Mandarin spa and more, all set on a massive property with less than 50 rooms. For more information, visit www.canouan.co or www.mandarinoriental.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brett Plotz, field operations team leader for InsideJapan, a part of Inside Travel Group, talks with Alan Fine of Insider Travel Report about how best to explore Kyoto in a day, starting with the efficiency of the bullet train between Tokyo and Kyoto. Landmarks visited include Nanzenji Temple, one of the most celebrated and oldest Buddhist temples, the "pure water" Kiyomizu Temple with its stage over panoramic views, and Sanjusangendo for its collection of 1,001 statues of Kannon. Plotz also discusses the exclusive Japanese menu items at McDonald's, not available anywhere else in the world. For more information, visit www.InsideJapanTours.com or www.InsideTravelGroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brett Plotz, field operations team leader for InsideJapan, a part of Inside Travel Group, talks with Alan Fine of Insider Travel Report about how best to explore Tokyo in a day, starting with the Imperial Palace, the famous Tokyo fish market, and Senso-ji Temple before lunch. Plotz also details the busiest pedestrian crossing in the world, the Shibuya Crossing, and Shinjuku's giant 3D cat billboard and cat cafes. For more information, visit www.InsideJapanTours.com and www.InsideTravelGroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
George Karavias, CEO and founder of Dream Hospitality Group, talks with James Shillinglaw of Insider Travel Report about his company, which develops cutting edge restaurants and nightclubs catering to the celebrity set. If you want to recommend a good restaurant for your clients, try Dream’s Panda Harlem, Pappas New York and other dining outlets. If you clients want to dance or part the night away, try Harbor NYC, Musica NYC and more. Karavias has his pulse on New York’s dining and nightlife. For more information, visit www.dreamhospitlitygroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dimitri Arida, vice president of marketing for Brown Hotels, talks with James Shillinglaw of Insider Travel Report about her unique collection of hotels and resorts in Greece, Cyprus, Croatia and Israel. Arida describes these high-end boutique properties set in spectacular islands and coastlines and catering to upscale clients. For more information, visit www.brownhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ricarda Lindner, regional manager-the Americas for the German National Tourist Office, talks with James Shillinglaw of Insider Travel Report about the outlook for travel to Germany in 2024. Lindner reviews strong tourism numbers for Germany in 2023, talks about the themes for tourism campaigns for 2024, recommends the best times to travel to the country, and takes a look at the growth of airlift and the stabilization of hotel prices this year. For more information, visit www.germany.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Willis Loughhead, general manager The Algonquin Hotel in midtown Manhattan, talks with James Shillinglaw of Insider Travel Report about the history of this famed property, now part of Marriott’s Autography Collection, which made its debut in 1902. The hotel also is famed for being the host of the Algonquin Roundtable, a regular gathering of writers, poets, playwrights and other artists in the 1920s and 1930s (and the roundtable still exists today). Loughhead talks about the accommodations, public rooms, programming that reflects the hotel’s heritage—and the hotel cat! For more information, visit www.algonquinhotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yuki Ishihara, marketing manager for the Keio Plaza Hotel in Tokyo, talks with Alan Fine of Insider Travel Report about the hotel's history, amenities and prime location in Tokyo's bustling Shinjuku district. Ishihara highlights the various room types, 10 dining options, and unique services like cultural tours and complimentary bus service to Tokyo Disneyland Resort. For more information, call 800-222-5346, email reservation@KeioPlazaTokyo.com or visit www.KeioPlaza.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sarah of Sarah's Wales Walking Tours talks with Olivia Living of Insider Travel Report about how Cardiff is a hub for film and TV production, particularly Doctor Who and Sherlock Holmes. Salter discusses various filming locations, including Cardiff Bay and the Parliament building, and recommends tourist attractions like Cardiff Castle and Victorian arcades. For more information, visit www.SarahsWales.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Mayle, event director for PROUD Experiences, talks with James Shillinglaw of Insider Travel Report about this crucial travel conference focused on the lucrative LGBTQ) market, taking place in Los Angeles at the Fairmont Century Plaza on June 3-5. Now in its fifth year, PROUD Experiences has become the essential event to attend for those interested in learning about the LGBTQ+ travel market and selling to the community. For more information, visit www.PROUDExperiences.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Emma Bowen, general manager of the Twr Y Felin Hotel in St. Davids, Wales, the smallest city in the U.K., talks with Olivia Living of Insider Travel Report about the unique blend of contemporary and Welsh culture at her property, a former windmill transformed into Wales' first contemporary art hotel. Bowen highlights the history of the windmill, its renovation, the incorporation of more than 250 commissioned artworks reflecting the local landscape, as well as its proximity to a sixth-century cathedral, and the 186-mile coastal hiking trails of Pembrokeshire Coast National Park. For more information, visit www.twryfelinhotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Cuen, a tour guide at Penderyn Whiskey Distillery in Northern Wales, talks with Olivia Living of Insider Travel Report about the modern still technology that makes Welsh whiskey unique. Cuen explains the Faraday still's significance and invites tourists, particularly Americans, to experience the distinctive whiskey-making process in Northern Wales. For more information, visit www.penderyn.wales.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Entenberg, general manager of the Eventi, a Kimpton Hotel, talks with James Shillinglaw of Insider Travel Report about how his New York City property in Chelsea has evolved 14 years after it opened. With spacious rooms and suites, two restaurants, a marquee bar and even a speakeasy, the Eventi continues to provide all the comforts and amenities that guests desire. For more information, visit www.hoteleventi.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Saleh Bataineh, general manager of Sharq Village & Spa, a Ritz-Carlton Hotel, talks with James Shillinglaw of Insider Travel Report about his luxury hotel located on the water in Doha. Bataineh details the rooms, suites, spa and restaurants, but also how your clients can best enjoy Qatar has to offer on a one-, two-, or three-night stopover experience developed by Qatar Tourism and Qatar Airways (visit www.qatartourism.com or www.qatarairways.com. For more information on the hotel, click on Sharq Village & Spa, a Ritz-Carlton Hotel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tony Fiedler, a former coal miner turned tour guide at the Welsh Coal Mining Experience in Rhondda, Southern Wales, talks with Olivia Liveng of Insider Travel Report about the profound history of mining and his personal connections to the mining industry. Fiedler highlights the significance and impact of mining on the local community and its role in shaping the region's history. For more information, visit the Welsh Coal Mining Experience.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Will Solas of Our Habitas Raz Abrouk talks with James Shillinglaw of Insider Travel Report about this brand new desert oasis resort in Qatar located just over an hour from Doha, Part of Mexican resort chain Our Habitas, Raz Abrouk offers 42 villas designed like Bedouin tents overlooking the sea and comes complete with a spa and fine dining. It’s the perfect escape from metropolitan Doha. For more information, visit www.ourhabitas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul Brandwood, business development manager for the Royal Mint Experience in Southern Wales, talks with Olivia Living of Insider Travel Report about the Royal Mint’s behind-the-scenes tours of coin production for over 80 countries, including unique items like Olympic medals. Brentwood also shares details about the VIP tour, offering exclusive access to the facility's inner workings, including its gold vault. For more information, visit www.royalmint.com/the-royal-mint-experience.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Wiseman, CEO of Nocturne Luxury Villas, talks with Alan Fine of Insider Travel Report about his collection of high-end villa rental brands catering to high net worth clients and booked through travel advisors at 10-15 percent commission. For more information, visit www.NocturneLuxuryVillas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mohammed Sheik of Meryal Waterpark talks with James Shillinglaw of Insider Travel Report about this major new destination theme park in Qatar. With the interesting theme of the discovery of oil in Qatar, Meryal features amazing waterslides, one that looks like an oil derrick, and other attractions that promise fun for the whole family. For more information, visit www.meryalwaterpark.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Donovan White, director of tourism for the Jamaica Tourist Board, talks with Alan Fine of Insider Travel Report about travel advisories, record-breaking visitor numbers, new hotel developments, increased airlift and much more. For more information, visit www.www.VisitJamaica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Phil Dickinson, leading international markets development and MICE for Visit Qatar, talks with James Shillinglaw of Insider Travel Report on a tour of this thoroughly modern and fascinating destination. Dickinson reviews many of Doha’s attractions, including the massive new Meryal Waterpark, major luxury shopping malls, the famed Souq, multiple museums, top dining and stadiums from the World Cup in 2022. For more information, visit www.visitqatar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
These top destinations tell you about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. And they provide the right information you need to sell active and adventure travel. Moderated by Alan Fine of Insider Travel Report, panelists include Mette Eilskov Hansen, project manager-leisure tourism for VisitDenmark (www.VisitDenmark.com), and Milijana Borojevic managing director of the Korcula Tourist Board (www.VisitKorcula.eu). For more information, visit www.taconnect.travel/2024-agent-reg-adventure-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ollie Burton, head of Hidden London at the London Transport Museum, talks with Olivia Living of Insider Travel Report about the experiences offered by Hidden London tours, which showcases dis-used sections of the London Tube system. Burton leads a tour of Charing Cross Station and offers insights into film locations and details on how to book tours. For more information, visit www.ltmuseum.co.uk/hidden-london.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Top polar expedition cruise executives tell you what to book for your clients this year and beyond. They detail the products they offer in Antarctica and the Arctic, the trends in polar expedition cruising and how itineraries are changing to suit the need of the new polar explorer. Moderated by Alan Fine of Insider Travel Report, panelists include Chris Hanna, national accounts & business development manager-North America for Quark Expeditions (www.QuarkExpeditions.com), and Toto Vermue, sales account manager for Oceanwide Expeditions (www.Oceanwide-Expeditions.com). For more information, visit https://www.taconnect.travel/2024-agent-reg-adventure-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amanda Whitehead, tour guide and Portmeirion expert, talks with Olivia Living of Insider Travel Report about the unique history of Portmeirion, a village in North Wales designed by architect Cliff Williams in the 1920s to blend architecture with nature. Whitehead discusses the village's Italianate architecture, quirky English architectural features, and its continuing fame as the filming location for "The Prisoner" TV series. For more information, visit www.Portmeirion.com or www.VisitWales.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Top expedition cruise lines are now offering special itineraries around the world well beyond the Arctic and Antarctica. We look at how these companies are now selling Alaska, Galapagos, Pacific islands, Asia, Africa and off-the-beaten path destinations in Europe that provide new opportunities for exploring the exotics. James Shillinglaw of Insider Travel Report moderates a panel including Anthony Iozzia, regional sales director for Atlas Ocean Voyages; Ellen Mclivaine, vice president of sales-North America for Ponant; Jason Flesher, director of discovery operations for Scenic Luxury Cruises and Tours; and Brandon Oscarson, regional sales director for Scenic Luxury Cruises and Tours. For more information, visit https://www.taconnect.travel/2024-agent-reg-adventure-vrs.
Joe Bickerton, destination manager for city of Wrexham in Wales, talks with Olivia Living of Insider Travel Report about Ryan Reynolds' ownership of the Wrexham Football Club, the streaming series "Welcome to Wrexham," and how it has boosted tourism to the city. Bickerton highlights Wrexham's diverse attractions beyond football, plus its focus on attracting international visitors through group tours and packages. For more information, click on Wrexham.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heledd Owen, director of marketing for Visit Wales, talks with Olivia Living of Insider Travel Report about Wales' diverse landscapes, heritage, and sustainability efforts, emphasizing its appeal to American tourists seeking unique experiences. Owens encourages collaboration with Wales' travel trade team for tailored experiences, underlining Wales as a destination deserving wider recognition. For more information, visit www.TravelTrade.VisitWales.com and www.VisitWales.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adventure travel used to be all about small operators who often didn’t work with travel advisors or pay commission, but today that’s changed. Now larger companies offer an extensive array of adventure travel programs in destinations around the world. Moderated by James Shillinglaw of Insider Travel Report, the panel includes Wendy Mills, business development manager-Eastern Canada/USA for Exodus Adventure Travels; Ryan Grissett, regional director of sales for Collette; Ashish Sanghrajka, president of Big Five Tours & Expeditions; Jane Behrend, president of Emerging Destinations; and Simon Jones, business development director for Ultimate Jet Vacations. For more information, visit www.taconnect.travel/2024-agent-reg-adventure-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shannon Stowell, CEO of the Adventure Travel Trade Association, talks with James Shillinglaw of Insider Travel Report about what the Adventure Travel Trade Association (ATTA) offers in terms of resources, connections, networking and training on how to sell adventure travel. Stowell tells how ATTA can help boost travel advisor's adventure travel business. For more information, visit www.taconnect.travel/2024-agent-reg-adventure-vrs or www.adventuretravel.biz.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Patricia Yates, CEO of VisitBritain, talks with Olivia Living of Insider Travel Report about the growth of tourism from the U.S. to the U.K. and VisitBritain's strategies for 2024, including increasing regional exploration and showcasing lesser-known destinations through film and television. Yates highlights London's new luxury hotels and cultural attractions, aiming to attract more visitors, especially from the U.S. For more information, visit www.VisitBritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill Karz, senior vice president for brand and digital marketing for LA Tourism, talks with James Shillinglaw of Insider Travel Report about Los Angeles’ new global ad campaign, “Now Playing,” designed to attract tourism from the U.S. and abroad. As part of the largest campaign ever for LA Tourism, a series video spots and other social media are designed to inspire more travelers to visit Los Angeles in 2024. For more information, visit www.discoverlosangeles.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dewayne Wright, general manager of the Riggs Hotel in Wash. D.C., talks with Darlene Newman of Insider Travel Report about the hotel's history as the former Riggs Bank, known as the Bank of Presidents, and its transformation into a modern luxury property. Wright also discusses the hotel's amenities, dining options, room configurations, and central location near the National Mall. For more information, visit www.riggsdc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alice Mansergh, CEO of Tourism Ireland, talks with James Shillinglaw of Insider Travel Report about how Ireland will promote to the U.S. market in 2024, extending the “Fill Your Heart with Ireland” campaign and keying on such attractions as the Wild Atlantic Way, events like St. Patrick’s Day and Halloween, and top golf tournaments. Mansergh also reveals the latest tourism numbers in terms of visitors and spend. For more information, visit www.ireland.com or www.tourismireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Catherine Heald, CEO and co-founder of Remote Lands, the luxury tour operator specializing in Asia, talks with James Shillinglaw of Insider Travel Report about the return of such destinations as Japan, Korea and even China. She also showcases specialized trips to the “stans”—especially Kazakhstan and Uzbekistan—as well as the Philippines and Papua New Guinea. Remote Lands’ staples like Vietnam, Cambodia, Thailand and India also are doing well. For more information, visit www.remotelands.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Block, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report at Travel Leaders’ annual media forecast about how members of his travel agency consortium did in 2023 and what the outlook is for 2024. As Block says, now maybe the best time ever to be a travel advisor and Travel Leaders keeps developing the programs and technology agencies need to be successful selling travel, including Agent Profiler leads and more. For more information, visit www.travelleaders.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ivana Tomic, founder J2 Collection, talks with James Shillinglaw of Insider Travel Report about how her destination management company, which specializes in bespoke trips to Croatia, has expanded to offer luxury travel to Montenegro and Slovenia. J2 can now offer multi-country itineraries complete with tours, dedicated guides, top hotels and even cruises. For more information, visit www.J2Collection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill McGee, senior fellow-airlines and travel for the American Economic Liberties Project, talks with James Shillinglaw of Insider Travel Report about his new report “How to Fix Flying: A New Approach to Regulating the Airline Industry,’ co-authored by Ganesh Sitaraman of Vanderbilt Policy Accelerator. McGee details the major recommendations of this groundbreaking report focused on four areas: 1) resilience, competition and Geographic access; 2) fair and transparent pricing; 3) protecting passengers and ensuring safety; and 4) oversight and enforcement To read the full report, click on How to Fix Flying. For more information, visit www.economicliberties.us.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe Leon, head of sales for Silversea Cruises, talks with James Shillinglaw of Insider Travel Report about Silversea’s newly upgraded group sales program, now with a new “Super Advantage” tier. Leon also reveals how Silversea’s Wave Season offers ae boosting sales for the cruise line and its new ships, Silver Nova and the upcoming Silver Ray. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chester Cooper, deputy prime minister of the Bahamas and minister of tourism, investments and aviation, talks with James Shillinglaw of Insider Travel Report about the recent U.S. State Department travel advisory for the islands warning travelers against crime specifically in parts of Nassau. Cooper says the Bahamas remains at a Level 2 advisory with the U.S., so nothing has really changed, despite reports in the U.S. media. The Bahamas government is stepping up crime prevention efforts, but crime has not affected any tourists and Cooper asserts the islands are safe and ready for travelers across all 16 island destinations. For more information, call 800-BAHAMAS or visit www.bahamas.com/travel-agents.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brandon Townsley, vice president and managing director-North America for Celestyal, talks with James Shillinglaw of Insider Travel Report about how the cruise line, which previously specialized mainly in the Greek Islands, has been completely remade with two new ships, new itineraries, cruises in the Persian Gulf and the Adriatic. Townsley also talks about how Celestyal has vastly expanded its sales for in North America and the way it sells through travel advisors. For more information, visit www.celestyal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chef Anthony Sasso, the James Beard-award winning executive chef working with Windstar Cruises, talks with Peter Callahan of Insider Travel Report about his culinary background and his collaboration with the cruise line. As the creative force behind the restaurant Quadro 44 on three Windstar yachts, Sasso delivers a Spanish culinary experience to guests. Here he discusses his menus and how he adapts them for various dietary preferences. For more information, visit www.WindstarCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sayuri Tanaka, assistant director of global luxury marketing for the New Otani Hotel in Tokyo, talks with Alan Fine of Insider Travel Report about her 1,474-room luxury resort set on 20 acres in a quieter part of Tokyo. Opened in 1964 for the Olympic games, the hotel was later was featured in James Bond film "You Only Live Twice." Tanaka highlights the dining, wellness facilities, banquet rooms and more. For more information, email GMSO@NewOtani.co.jp or visit www.NewOtaniHotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chef Michael Collantes of Soseki Modern Omakase talks with James Shillinglaw of Insider Travel Report about his intimate 10-seat multi-course dining experience in Winter Park, Fla. Chef Collantes, who also has two other sushi restaurants in the Orlando area, also will be a guest chef onboard a Sea Cloud Spirit cruise in Europe this October. For more information, visit www.sosekifl.com or www.seacloud.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Tattersall, director of sales and marketing for Lake Nona Wave Hotel in Orlando, talks with James Shillinglaw of Insider Travel Report about this unique property located nearer to Orlando International Airport in a modern community that many don’t know. The Wave Hotel comes complete with two top restaurants, Bacan and Nami, and The Haven restaurant and bar, as well as spacious rooms loaded with top technology. For more information, visit www.lakenonawavehotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Linken D'Souza, global head and vice president-food & beverage for Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report aboard the newly christened Icon of the Seas about what’s to eat and drink aboard the ship. D’Souza describes the wide range of cuisine, from the upscale Empire Supper Club to the new Aqua Marketplace to the three story, and our personal favorite—the chicken and waffles concoction at Basecamp. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Drahl, senior vice president-marketing and commercial strategy for Brightline, talks with James Shillinglaw of Insider Travel Report about how the rail service has now successfully grown to encompass service from Miami to Orlando with a high-speed luxury train that makes it easier to connect between some of the major resort cities in Florida. What’s next for Brightline? Maybe service between Las Vegas to Southern California maybe as early as 2028 if all goes right. For more information, visit www.gobrightline.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jay Schneider, chief product innovation officer for Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report aboard the brand new Icon of the Seas, the eagerly awaited family focused cruise ship. Schneider, who has been working to build the vessel from the beginning, details the main features that make Icon such a very different ship, including the eight neighborhoods, unique accommodations, 40 different food and beverage outlets, and myriad entertainment options for all ages. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lauren Beebe, founder & CEO of Like a Local Tours, talks with James Shillinglaw of Insider Travel Report about her food walking tours of New York City. In this case, Beebe details (and we experience) a food tour of Brooklyn Heights, the Brooklyn Bridge and DUMBO—and yes it includes history, architecture, spectacular sites and great pizza! For more information on Like a Local Tours, visit www.likealocaltours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Donnie Lee, general manager for The Gant in Aspen, talks with James Shillinglaw of Insider Travel Report about how his famed luxury condominium property is marking 50 years in business. Lee details how The Gant is so thoroughly integrated into Aspen life as a year-round resort serving skiers, hikers and those interested in outdoor life. For more information, visit www.thegantaspen.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Samantha Robichaud, owner of Fabulous Adventures Travel Company, talks with Alan Fine of Insider Travel Report about her experience selling Virgin Voyages, emphasizing the uniqueness of Virgin's cruises, the adult-only atmosphere, and the inclusive offerings, which increase the value of the product. Interviewed onboard Scarlet Lady, Robichaud shares her success in selling Virgin to groups and highlights the commission opportunities. For more information, visit www.FirstMates.com or www.VirginVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vicki Freed, senior vice president-sales, trade support and service for Royal Caribbean, talks with James Shillinglaw of Insider Travel Report aboard the brand new Icon of the Seas, which was named last week by soccer superstar Lionel in Messi in Miami. Freed details the major features of this extraordinary ship and you can sell them to your clients. The upshot: This is not just the largest ship in the world, but one designed for families with great dining, entertainment and tons of activities for all ages. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elisabetta Neri, co-founder and owner of NEBE Promotion Communication, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about a CORE Roma Experience, a new trade show, scheduled Nov. 27-29, to showcase the luxury hotels and experiences of Rome and the surrounding region. The show is designed so luxury travel advisors and tour operators can truly understand all the upscale travel options of the Italian capital city. For more information, email info@coreroma.com or visit www.coreroma.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kalia Konstantinidou, vice president of Empiria Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her collection of luxury hotels, resorts and villas in Santorini and Paros offering guests the essential Greek experience. For more information, visit https://empiriagroup.gr.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/AudibleDeezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Carrie Wallace, president and founder of FamGuru, talks with James Shillinglaw of Insider Travel Report about her new app that helps make your fam trips more productive. FamGuru works with top suppliers and destinations and top travel advisors to turn these trips into sales for your agency. For more information, visit https://famguru.app.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Diorio, vice president of North American sales for Virgin Voyages, talks with Alan Fine of Insider Travel Report about the modifications made to cabins, public spaces, entertainment and dining experiences on Scarlet Lady and Virgin's two other ships based on guest feedback. Diorio also covers new itineraries and promotions for travel advisors during Wave Season. For more information, visit www.FirstMates.com and www.VirginVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Juan Carlos Cardona, general manager of Banyan Tree Mayakoba, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury beach resort on the Riviera Maya in Mexico. Part of the famed Mayakoba resort complex, the Banyan Tree has seen a major renovation more and is famed for its Thai restaurant and other great amenities. For more information, visit www.banyantree.com/mexico/mayakoba.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicholas Egloff, director of sales and marketing for Olivier Bertrand's collection of luxury Parisian hotels—Relais Christine, Saint James Paris, and the new Chateau des Fleurs and Hotel Norman, talks with James Shillinglaw of Insider Travel Report about his properties and what’s to come, including one more hotel in 2024 and two more in 2025. For more information, visit www.relais-christine.com, www.saint-james-paris.com, www.chateaudesfleurs.paris and www.hotelnorman.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sarah Kopit, editor in chief of Skift, talks with James Shillinglaw of Insider Travel Report about the 12 megatrends that the editors of her online travel news and travel research publication, owned by Rafat Ali, have identified that will influence travel for 2024. For more information, visit https://skift.com/megatrends-2024.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alessandro Montoni of Resort Valle dell'Erica talks with James Shillinglaw of Insider Travel Report about his beachside Sardinian luxury resort that is the perfect spot to relax for families, couples and singles. Part of hotel group Delphina Hotels & Resorts, the property is positioned as an escape where your clients can stay after touring around Italy. For more information, visit www.hotelvalledellerica.com or www.delphinahotels.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heli Mende, commercial director for The Hotel Maria, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about her brand new luxury property in the heart of Helsinki. A member of Preferred Hotels & Resorts, The Hotel Maria is housed in a historic building but features the newest amenities and comforts. It’s already the new “place to stay” in Finland’s capital. For more information, visit www.hotelmaria.fi.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill McGee, senior fellow for aviation and travel at the American Economic Liberties Project, talks with James Shillinglaw of Insider Travel Report about the Boston federal judge’s decision to nix JetBlue’s acquisition of Spirit Airlines on competitive grounds. McGee, whose group opposed the merger, says the combination would have resulted in higher fares and less service around the country, meaning your clients would have fewer affordable options when they want to fly. McGee spoke before JetBlue and Spirit appealed the judge’s ruling. For more information on American Economic Liberties Project, visit www.economiclliberties.us.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jamari Douglas, vice president of marketing, PR and communications for Bermuda Tourism Authority, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his island nation is working to grow its already extensive luxury hotel products and experiences. Douglas details why Bermuda is still considered one of most accessible luxury destinations for U.S. travelers. For more information, visit www.gotobermuda.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sara Maestrelli, owner and visionary behind the brand new Violino d'Oro, talks with James Shillinglaw of Insider Travel Report during last month’s ILTM Cannes luxury show. Maestrelli, whose family-owned Collezione Em has a number of luxury boutique hotels, describes how her latest project in Venice came together and opened late last year. For more information, visit https://violinodoro.com or https://collezioneem.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Evan Altman, senior vice president of sales and marketing for Auberge Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his boutique collection of hotels is growing in the U.S., Caribbean, Mexico and now Europe. For more information, visit www.aubergeresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Parveen Chander Kumar, executive vice president-sales & marketing for Indian Hotels Company Ltd., talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his luxury Taj brand. Kumar details how Taj is growing and what’s new at existing properties in India and beyond. For more information, visit www.ihcltata.com or www.tajhotels.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Markos Chaidemenos, managing director and owner of newly renamed Canaves Collection, gives James Shillinglaw of Insider Travel Report an update on his luxury properties in Mykonos at last month’s ILTM Cannes luxury show. Chaidemenos talks about what’s new at his hotels and villas, which offer some of the best accommodations and views in the famed Greek Island. For more information, visit www.canaves.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kush Kapoor, director of Roseate Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his collection of six Iuxury hotels in India, England and Scotland. Offering Indian hospitality in urban locations, Roseate is the perfect option in these destinations. For more information, visit www.roseatehotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Josef Forstmayr, managing director of Round Hill Hotel & Villas in Jamaica, talks with James Shillinglaw of Insider Travel Report about his luxury property, which has played host to the rich and famous for 70 years. Forstmayr provides an update on the resort, which continues to cater to luxury travelers with service and style. For more information, visit www.roundhill.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ben Trodd, the new chief operating officer for Aman, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his famed luxury chain of boutique properties is expanding to cities and resort locations around the world. He also provides an update and what’s to come with Aman. For more information, visit www.aman.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fulvio de Bonis, president and founder of Imago Artis Travel, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his destination management company specializing in luxury Italy vacations. De Bonis tells you how his company can help your clients discover Italy in a whole new way. For more information, visit www.iatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Feisal Jaffer, global head or LXR Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month month’s ILTM Cannes luxury show, about how his Hilton Luxury Brand, which offers a locally influenced hotel experience, is now on the growth path in countries around the world. For more information, visit www.LXRHotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Craig Erasmus, vice president-operations for Fairmont Africa & Mantis, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Fairmon’t Africa collection of hotels and resorts and sister brand Mantis, a leading, conservation-focused hotel group with curated hotels, eco-lodges and waterways experiences located all over the world. Mantis is launching the first luxury houseboat on Lake Kivu, Rwanda giving tourists a new way to travel between the primates on one side of the lake and the gorillas on the other. For more information, visit www.fairmont.com or www.mantiscollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anuraag Bhatnagar, CEO of The Leela Palaces, Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how his chain of properites in India offers some of the most sumptuous accommodations, dining and spas in the world. Bhatnagar details the growth of The Leela around India and explains why it’s the perfect choice for your luxury clients. For more information, visit www.theleela.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anderson Hernandez, senior vice president of Contact Centers & Operations for ALG Vacation, talks with Alan Fine of Insider Travel Report about how his department prepares for the busy vacation season. Discover the tips and tricks that Anderson and his team use to keep travel advisors prepared for the peak vacation season. For more information, visit www.ALGVacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dino Michael, senior vice president and global head of Hilton Luxury Brands, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how Hilton is expanding its lifestyle and luxury brands around the world. These brands include the famed Waldorf-Astoria, Conrad and LXR. For more information, visit www.hilton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robert-Jan Woltering, managing director of De L’Europe Amsterdam, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about how he moved back home from Mexico to his native Holland to run this landmark hotel, a luxury property that he had long wanted to manage. Woltering also details what he’s doing to revamp the hotel, working to upgrade its dining and bar outlets. For more information, visit www.deleurope.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Satomi Yamamoto Sakaguchi, director-marketing for The Okura Tokyo, talks with James Shillinglaw of Insider Travel Report about why her more than 500-room property is the perfect choice for your Tokyo-bound luxury clients. Sakaguchi describes the accommodations, the multiple dining options and other amenities that make her property a city unto itself. For more information, visit https://theokuratokyo.jp/en.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Thomas Goval, acting general manager Burgenstock Hotels & Resort Lake Lucerne, gives James Shillinglaw of Insider Travel Report an update on his resort complex perched on the mountain overlooking the lake. Interviewed at last month’s ILTM Cannes luxury show, Goval showcases the four hotels that make up the resort, the dining and mega-spa that makes Burgenstock so special. For more information, visit www.burgenstockresort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nikheel Advani, co-founder, chief operating officer and principal for Grace Bay Resorts in the Turks & Caicos, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about his boutique properties located on what is perhaps the number one beach in the world. With Grace Bay Club, Point Grace, Rock House and South Bank, Grace Bay Resorts ahs a property to suit nearly every luxury client seeking a beachside retreat. For more information, visit www.gracebayresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Philip Koserowski, senior vice president & chief marketing officer at The Leading Hotels of the World, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Leading Hotels’ newest members and how the group is expanding around the world. Koserowski also talks about Leading’s loyalty program and more. For more information, visit www.lhw.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karine Lanctot, senior partnership manager for Samarataine, the famed French department store, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about the store’s upscale shopping program that you can book for your clients. With shopping being one of the top activities in Paris, this is how you can fulfill their wish list. For more information, email karine.lanctot@dfs.com or visit www.dfs.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alejandro Larrondo, general manager of the newly opened Hilton Cancun Mar Caribe, talks with Dawn Barclay of Insider Travel Report about the all-inclusive property's history, target market, amenities, marketing plan and plans for the future. Larrondo emphasizes the hotel's strategic location, proximity to the airport and various attractions in Cancun. For more information, click on Hilton Cancun Mar Caribe.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Arnaud Champenois, senior vice president-global brand, marketing and communications for Belmond, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about Belmond’s blueprint for 2024 and what it expects will be a "year of transformation’ for the luxury hospitality company. For more information, visit www.belmond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ian Di Tullio, chief commercial officer for Minor Hotels, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury show about the growth of Minor and its many hotel brands, especially Anantara, Tivoli and NH Collection. Owned by a serial entrepreneur Bill Heinecke, Bangkok-based Minor is now expanding rapidly in Europe, the Middle East, Asia and even the Americas. For more information, visit www.minorhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Agapi Sbokou, co-owner and co-CEO of PHĀEA, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about her collection of luxury resorts on Crete, including PHĀEA Blue Palace and Cretan Malia Park. Discover these properties ithat have everything your clients want in a Greek island experience. For more information, visit www.phaea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather Wooden, an Inteletravel travel advisor, ambassador, and mentor with Quality Time Adventures in Olive Branch, Miss., talks with Dawn Barclay of Insider Travel Report during the host agency's 2023 InteleTravelQuest conference last month about the importance of being an InteleTravel ambassador and raising the host agency’s profile in the eyes of consumers and travel professionals. Wooden also discusses the benefits of attending Inteletravel conferences. For more information, visit www.InteleTravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eric De Neef, global chief commercial officer for Radisson Hotel Group, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about how how the Radisson Collection of luxury hotels is expanding around Europe, the Middle East and beyond. While Radisson is a mid-market brand here in the U.S., in Europe and elsewhere in the world it is a fast growing luxury brand. For more information, visit https://www.radissonhotels.com/en-us/brand/radisson-collection.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ann Jones, an InteleTravel advisor, mentor and ambassador with TWB TravelGroup in Bowie, Md., talks with Dawn Barclay of Insider Travel Report at last month’s InteleTravelQuest 2023 about why she joined the host agency, why she has stayed with it, and how it compares to the other hosts. For more information, visit www.InteleTravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, chief sales officer for Explora Journeys, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel show about where Explora is heading after the debut of its first ship last summer. The luxury line’s second vessel is due out in May this year, followed by four more vessels that will sail to destinations around the world. The entire fleet focuses on delivering a luxury residential lifestyle experience with fine cuisine and sophisticated entertainment. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tara Minson, executive vice president of host agency InteleTravel, speaks with Dawn Barclay of Insider Travel Report at last month’s InteleTravelQuest 2023 in Cancun, Mexico about the ideal InteleTravel travel advisor's profile, how the agency cultivates its talent, its new loyalty and recognition programs, and more. For more information, visit www.InteleTravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Protezione, general manager of Castelfalfi, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about his completely renovated luxury resort that encompasses an entire historic town in Tuscany, Italy on 2,700 acres. It offers a full range of accommodations, restaurants, golf and other activities for all kinds of guests in a former medieval town. For more information, visit https://www.castelfalfi.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Warren Nocon, executive vice president of Foley Entertainment Group, talks with James Shillinglaw of Insider Travel Report Hotel Californian at last month’s ILTM Cannes about his company’s Hotel Californian, a renovated luxury resort in Santa Barbara, Calif., that offers guests amazing accommodations, dining and access to the surrounding wine region. Nocon also details some of Foley’s other properties. For more information, visit www.hotelcalifornian or www.foleyentertainmentgroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Ferrara, co-founder and president of host agency InteleTravel, talks with Dawn Barclay of Insider Travel Report during InteleTravelQuest 2023 at the Moon Palace in Cancun about the agency's record-breaking growth and its decision to change consortia from Ensemble back to Travel Leaders Network. Ferrara also details InteleTravel’s newest certification programs and a new loyalty program for both travel advisors and clients. For more information, visit www.inteletravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rhys O’Connell, new general manager of the Mayfair House Hotel & Garden in Coconut Grove, Fla., talks with Amy Tate of Insider Travel Report about the hotel's history, its recent renovation, and the amenities it offers, including bike rentals and a poolside activations. O'Connell also details upcoming events in 2024 and the hotel's recent awards, including the being on the Condé Nast Hotlist. For more information, visit www.MayfairHouseMiami.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom Rowntree vice president-global luxury brands for InterContinental Hotels Group (IHG), talks with James Shillinglaw of Insider Travel Report at this month ILTM Cannes luxury travel show about the completely renovated Carlton Cannes, the iconic hotel on Boulevard de la Croissette in Cannes, known as the grand meeting point of the French Riviera. The Carlton Cannes, a Regent Hotel, NOW has updated public areas, redecorated and enlarged rooms and suites, new bars and restaurants, and even a whole new wing and courtyard. For more information, visit https://carltoncannes.com/en or www.ihg.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andre Gerondeau, chief operating officer of Melia Hotels International, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show about how Melia is expanding its brands around the world and adding new lifestyle hotels. Gerondeau details Melia’s growth with the Gran Melia, Melia Collection, Me by Melia, Paradisus and new Zel brands, the latter formed in partnership with tennis pro Rafael Nadal. For more information, visit www.melia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lindsey Ueberroth, CEO of Preferred Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at this year’s ILTM Cannes luxury travel show about what’s new at Preferred. Ueberroth details how her hotel representative group is structured and showcases the new luxury properties that are being added this year and next. For more information, visit www.preferredhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Charles Richez, general manager of Le Majestic Cannes and area general manager of Let Gray d’Albion in Cannes, Les Neiges in Courcheval and Le Carl Gustaf in St. Barts, talks with James Shillinglaw of Insider Travel Report at this month’s ILTM Cannes luxury travel show. Richez details the renovations made to Le Majestic, still considered the place to stay during ILTM, as well as what’s going on at the three other Barriere Group properties he oversees. For more information, visit www.hotelsbarriere.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Neto Moreira, area general manager-luxury brands for Accor in Rio, talks with James Shillinglaw of Insider Travel Report at this year’s ILTM Cannes luxury show about what Accor offers in Rio de Janeiro, including the Fairmont Rio Copacabana and the Santa Teresa MGallery Rio de Janeiro. Accor’s Luxury Cluster in Rio provides true luxury options for your clients in Brazil’s capital of fun. For more information, visit www.fairmont.com/copacabana-rio or www.santateresahotelrio.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nathaniel Most, vice president of sales for Barriere Group, talks with James Shillinglaw of Insider Travel Report at this year’s ILTM Cannes about his company’s collection of 18 luxury properties in France, the Caribbean, U.S. and beyond. These include the famed Le Majestic in Cannes, Fouquet’s Paris, Le Normandy in Deauville, Fouquet’s New York, Les Neiges in Courcheval, and Le Carl Gustaf in St. Barts. For more information, visit www.hotelsbarriere.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Durazo, director of external affairs at Allianz Partners USA, talks with Alan Fine of Insider Travel Report about what Allianz’s new survey revealed about top domestic and international destinations for the holidays and how Americans often rely on travel advisors for trip planning. Durazo also discusses the partnership between Allianz and AK Travel Group, parent of Abercrombie & Kent and Crystal; the introduction of new covered reasons for trip cancellation; and upcoming enhancements to the Allianz travel app and claims portal. For more information, visit www.AllianzAdvantage.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mohan Koka, veteran general manager of the Kimpton Surfcomber, talks with Amy Tate of Insider Travel Report about his quintessential Art Deco hotel in the heart of South Beach. Koka details the recently renovated rooms, hip bars and dining venues, and poolside cabanas that make the Surfcomber one of the most popular hotels on the beach. For more information, visit www.surfcomber.com or www.kimptonhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kathyrn Kelly, executive chef and director of culinary enrichment for Regent Seven Seas and Oceania Cruises, talks with James Shillinglaw of Insider Travel Report about the Culinary Arts Center on Regent’s brand-new Seven Seas Grandeur. Guests on the cruise have the chance to take cooking classes to help them learn how to make great food using simple culinary techniques—and yes we did take the course and we did eat the food. For more information, visit www.rssc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jenny Rafter, head of global leisure sales for Aer Lingus, talks with Alan Fine of Insider Travel Report about the airline’s achievements in 2023, including the introduction of new aircraft with extended flight range and new routes such as the resumption of Minneapolis-Dublin service and a new Denver-Dublin flight. Rafter also reminds travel advisors that Dublin and Shannon airports offer American citizens the convenience of pre-clearance back to the U.S. For more information, visit www.Aerlingus.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bernhard Klotz, senior director-culinary for Regent Seven Seas Cruises and Oceania Cruises, talks with James Shillinglaw of Insider Travel Report about all the fantastic dining options aboard the brand new Seven Seas Grandeur. Klotz details the gourmet culinary offerings at the newly designed Compass Rose, Chartreuse, Prime 7, Pacific Rim, Sette Mari, La Veranda, and more, which together make the ship of the most luxurious dining venues in the world. For more information, visit www.rssc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alison Metcalfe, executive vice president for the U.S., Canada and Australia for Tourism Ireland, talks with Alan Fine of Insider Travel Report about the recovery of Irish tourism and how the country is focusing on sustainable growth in the future. Metcalf encourages travel advisors to explore booking their clients beyond Dublin, linking travel to festivals, events and the diverse offerings available in different regions of Ireland. For more information, visit www.Ireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carly Biggart, vice president of sales and marketing for the Americas for Hurtigruten Norway, talks with Alan Fine of Insider Travel Report about Hurtigruten's history, focusing on both coastal cruising along the Norwegian coast and expedition cruises that emphasize science and education when traveling with HX, Hurtigruten's new sister brand. Biggart details the fleet, including hybrid electric ships, plans for a zero-emission ship by 2030, and new itineraries, including the North Cape Express and a Western Africa expedition cruise. For more information, visit www.Hurtigruten.com and www.AgentPortal.Hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yohandel Ruiz and Greg Walton, principals of Studio DADO, talk with James Shillinglaw of Insider Travel Report about how they designed Seven Seas Grandeur, from the sumptuous public spaces to the unique restaurants to the luxurious rooms and suites. Experienced ship designers, Ruiz and Walton have worked on previous Regent Seven Seas Cruises ships, as well as Norwegian Cruise Line’s vessels. But this is the first time they have designed a ship completely from bow to stern. For more information, visit www.rssc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Perillo, president and owner of Perillo Tours, and Keith Baron, the new chief operating officer for the company, talk with Alan Fine of Insider Travel Report about Perillo's recent successes despite the pandemic, plans for expansion beyond Italy into such destinations as Greece, Spain and Hawaii. They also focus Perillo’s appreciation for travel advisors and their role in influencing client decisions, plans for more advisor training, fam trips and possible changes to Perillo's already lucrative commission structure. For more information, visit www.PerilloTours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shawn Tubman, senior vice president of sales, talks with James Shillinglaw of Insider Travel Report on the christening voyage of the new luxury Seven Seas Grandeur, the third in a series of luxury vessels launched by Regent Seven Seas Cruises. Tubman details how you can best sell the ship to your clients, including its incredibly sumptuous accommodations, fine dining restaurants and exquisite design. For more information, visit www.rssc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Some of the best family vacations can be had by booking a tour, a tour package or a river cruise. On this panel, top river cruise companies, tour operators and wholesalers describe how your clients can have a great family vacation with their products. This panel is moderated by James Shillinglaw, editor in chief and co-founder of Insider Travel Report, with panelists including Alex Pinelo, senior vice president-sales for AmaWaterways, www.AmaWaterways.com; Rob Pugliese, account manager-global sales for Collette, www.Collette.com; and Amy Comparato, senior brand director for Pleasant Holidays and Journese, www.Journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Tombaugh, president of Tauck, talks with Alan Fine of Insider Travel Report about the company's history as the first licensed tour operator in the U.S., its family-owned status and its operations across 70 countries as it nears its 100th anniversary in 2025. Tombaugh details Tauck’s new programs, and touches on the recovery in 2023, the strong demand for 2024 and the anticipation for the 2025 anniversary year. For more information, visit www.tauck.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rudi Schreiner, president and co-founder of AmaWaterways, talks with Alan Fine of Insider Travel Report about his river cruise line’s successful 2023 and a promising 2024. Schreiner also details his ambitious plans for river cruising along the Magdalena River in Colombia, which include having to build the infrastructure from the ground up. He outlines the upcoming launch of two ships on the river, scheduled for late 2024 and 2025, each with 30 cabins, sailing seven-night itineraries from Cartagena to Barranquilla. For more information, visit www.AmaWaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Top international and domestic destinations often cater specifically to the family travel market. In this panel, you’ll find how Malta, Australia and Laurel County in Kentucky offer great options for families, including activities and sightseeing, accommodations and more. You’ll find out how these destinations target the family market and what marketing materials they have to help you sell to families. Moderated by Alan Fine, chief multimedia officer and co-founder of Insider Travel Report, the panelists include Michelle Buttigieg, representative-North America for Malta Tourism Authority, www.VisitMalta.com and www.TravelAgentAcademy.com; Gustavo Inciarte, account manager, Western Canada for Tourism Australia, www.AussieSpecialist.com; and Kelly Burton, executive director for the London-Laurel County Tourist Commission in Kentucky, www.VisitLondonKY.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Born, chief marketing officer for the Globus Family of Brands, talks with Alan Fine of Insider Travel Report about the variety of travel options offered by Globus, including escorted tours, river cruising, and independent travel covering 82 countries on six continents. Born emphasizes the value and high commission products provided to travel advisors, highlighting the uniqueness of each brand—including Globus, Avalon Waterways and Cosmos—and explaining Globus' new offerings such as Choice Touring and Undiscovered Tours. For more information, visit www.GlobusFamilyPartner.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Top international and domestic destinations often cater specifically to the family travel market. In this panel, you’ll find how Peru, Puerto Rico and Cayman Islands offer great options for families, including activities and sightseeing, accommodations and more. You’ll find out how these destinations target the family market and what marketing materials they have to help you sell to families. Moderated by Alan Fine, chief multimedia officer and co-founder of Insider Travel Report, panelists include Cecilia Berrocal, North America & U.K. market executive for PromPeru, www.PeruAgent.com; Johanna Gonzalez, leisure sales manager for Discover Puerto Rico, www.DiscoverPuertoRico.com; and Dan Tauger, national sales manager for Cayman Islands, www.CaymanRewards.com and www.VisitCaymanIslands.com/SalesTeam.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Terry Dale, president and CEO of the United States Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report about USTOA’s Annual Conference and Marketplace, this year held in Los Angeles earlier this month. Dale also reports on the latest travel trends, survey findings, and the importance of tour operators collaborating with travel advisors. For more information, visit www.USTOA.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Why are all-inclusive resorts so perfect for a family vacation? We talk to some major all-inclusive resort companies about what they offer for families and how you can best prepare your family clients for a great stay. Moderated by James Shillinglaw, editor in chief and co-founder, Insider Travel Report, the panelists include Nicole Perez, director of sales-North America, Princess Hotels & Resorts (www.princess-hotels.com); Justin Heckman, national director of sales strategy, Club Med (www.clubmed.com); and Ashley Gibbs, senior manager-business development, all-inclusive, Hilton All-Inclusives (www.Hilton.com).
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Koepf, chief strategy officer for Cruise Planners, talks with James Shillinglaw of Insider Travel Report about how the host agency franchiser trains and educates its members to sell cruises, resorts, hotels and tours, as well as how it helps them run their businesses better. Travel industry veteran Koepf also offers his impressions of Cruise Planners more than five years after he joined the agency, which is celebrating 30 years in business and $1 billion in sales. For more information, visit www.cruiseplannersfranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Diana Flores, a professional flag football quarterback with Mexico’s national team, talks with Jeanie Fang of Insider Travel Report about her role as Los Cabos’ brand ambassador. She shares her take on flag football, her favorite spots in Los Cabo and how best to experience the tourism riches of the region. For more information, visit www.visitloscabos.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julie Byrd, president of Cabo Villas, talks with Jeanie Fang of Insider Travel Report about her luxury rental properties, part of Nocturne Luxury Villas, which offer personalized services including airport transportation, concierge assistance, special amenities, and unique curated experiences for milestone birthdays and other life events. Byrd goes into detail about her suites ranging from $1,000 for a three-bedroom to $35,000 for a 10-bedroom suite. For more information, visit www.NocturneLuxuryVillas.com and www.cabovillas.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Theresa Scalzitti, chief operations officer at Cruise Planners, talks with James Shillinglaw of Insider Travel Report about what it’s like to help run a host agency franchiser that just surpassed $1 billion in sales and is celebrating 30 years in business. Scalzitti also details Cruise Planners’ extensive marketing programs for its franchisees, which has helped push the group to new highs selling cruises, all-inclusive resorts, tours and more. For more information, visit www.cruiseplannersfranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rodrigo Esponda, managing director of the Los Cabos Tourism Board, talks with Jeanie Fang of Insider Travel Report about Cabo's wellness campaign led by football quarterback Diana Flores (a professional women’s football player), as well as a partnership with the San Francisco 49ers to bring NFL players to the destination. Esponda also discusses an upcoming collaboration with the San Francisco Michelin Guide to bring chefs to Los Cabos and a program to incentivize top travel advisors with monthly gift cards. For more information, visit www.VisitLosCabos.Travel. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katina Athanasiou, senior vice president of sales for Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about how you can better sell the brand new Celebrity Ascent, the fourth ship in the Edge class for Celebrity. Athanasiou details the ship’s many accommodation options, the fine dining onboard (including a Daniel Boulud restaurant) the spa, the entertainment and the innovative public spaces. For more information, visit www.thecelebritycommitment.com or www.celebritycruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brian Shultz, chief information officer for Cruise Planners, talks with James Shillinglaw of Insider Travel Report at last month's Cruise Planners conference about how the host agency franchiser has launched the first practical use of artificial intelligence (AI) and Chat GPT to help travel advisors. Beyond AI, Shultz details how Cruise Planners is using video and new email technology to help its advisors better market travel. For more information, visit www.cruiseplannersfranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wolfgang Gartner, head of international marketing for Saxony Tourism, talks with Alan Fine of Insider Travel Report about Meissen, the oldest town in Saxony, founded in the 10th century, and known for its charm and historic significance. Taking a train from Dresden, guests can take a walking tour of the famous Meissen porcelain factory, then explore the town, which includes Meissen Cathedral and Albrechtsburg Castle, the original home of porcelain-making. For more information, email service@sachsen-tourismus.de or visit www.VisitSaxony.com/B2B. No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Laura Hodges Bethge, president of Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about her brand new ship, Celebrity Ascent, the fourth vessel in the line’s Edge class. Hodges Bethge describes what’s different on Ascent compared to previous Edge class vessels and details the fine dining, accommodations, entertainment and unique public spaces guests can experience. For more information, visit www.thecelebritycommitment.com or www.celebritycruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
George Mendes, executive chef at the new Raffles Boston, talks with Alan Fine of Insider Travel Report about all the culinary choices at the hotel, especially Amar, his modern Portuguese restaurant inspired by his own Portuguese upbringing. Mendes blends the flavors of his childhood with modern twists influenced by his global travels. For more information, visit www.RafflesBoston.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Fee, founder and CEO of Cruise Planners, talks with James Shillinglaw after her host franchise agency's annual conference in Fort Lauderdale about the 30-year history of her group and how it achieved more than $1 billion in sales this year. Fee also details new programs that will help her members sell more travel, including the first practical application of artificial intelligence (AI) for travel advisors. For more information, visit www.cruiseplannersfranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Rodrigues. director of sales and marketing for Raffles Boston, the first Raffles in the U.S., talks with Alan Fine of Insider Travel Report about the hotel, emphasizing its non-cookie-cutter approach, central Back Bay location, diverse dining options and more. Rodrigues encourages travel advisors to take advantage of a grand opening promotion. For more information, visit www.RafflesBoston.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cesar Silva, general manager of the Corinthia Lisbon Hotel, talks with Angela Hughes of Insider Travel Report about the premium suites in his property, its family friendly features, the spa's unique offerings, and Corinthia’s plans for future expansion in other locations. Silva also highlights the hotel's three restaurants and bars where food and beverage is a central attraction. For more information, visit www.corinthia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Oliver Dudler, general manager of the newly opened Raffles in Boston, talks with Alan Fine of Insider Travel Report about the historic hotel brand founded in 1886 in Singapore and its first hotel in the U.S. Dudley highlights the uniqueness reflected in the 147 guest rooms that cater to business travelers, weekend getaway seekers and families visiting the many colleges and universities in the area. Raffles Boston also features butler service, multiple restaurants, a sky lobby, a spa and a writer's lounge. For more information, visit www.Raffles.com/Boston or www.RafflesBoston.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mimi Lichtenstein, owner of Truvay Travel, talks with Dawn Barkley of Insider Travel Report about her association with Brownell Travel and her specialization as a Condé Nast Traveler Specialist, emphasizing the application process and the recognition it brings to her agency. Lichenstein also discusses her recent election to the Independent Contractor Advisory Board (ICB) at Brownell, which allows advisors to have a say in the company's operations, showcasing the agency's commitment to involving its advisors in its decision-making process. For more information, visit www.brownelltravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fernando Pane, general manager of Sina Villa Medici, talks with James Shillinglaw at the Signature Conference in Las Vegas earlier this year about what makes his hotel such a special place for guests eager to visit Florence in style. Part of the Sina group of luxury hotels in Italy, Sina Villa Medici also is a member of Marriott’s Autograph Collection. For more information, visit www.sinahotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Case, general manager of The Knickerbocker, talks with James Shillinglaw of Insider Travel Report about his luxury beaux arts property on Times Square which originally opened in 1906. Thoroughly updated with a modern interior décor, this hotel has a Charlie Palmer restaurant, a rooftop with spectacular views and enough history to intrigue anyone who loves historic hotels. For more information, visit www.theknickerbocker.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jessica White of Jessica White Travel in Richmond,Va., talks with Dawn Barclay of Insider Travel Report during the 18th annual Brownell Academy in New Orleans about her banner year for sales, how Brownell Travel’s hosting program and mentorship program helped her achieve personal best revenue numbers, and why she would recommend the host agency to others. For more information, visit www.brownelltravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adolfo Perez, senior vice president global sales and trade marketing at Carnival Cruise Line, talks with Alan Fine of Insider Travel Report about Carnival's newest ship, Carnival Celebration. Perez highlights Celebration’s size, amenities and sustainability focus, as well as the features of Carnival's previous ship, Mardi Gras, and the upcoming Jubilee, all part of Carnival's new Excel class. For more information, visit www.goccl.com or www.carnival.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Drew Daly, senior vice president and general manager of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the franchise host agency's national conference on Carnival Celebration. Daly talks about the conference’s focus on learning opportunities, the positive reception by members to marketing and technology initiatives, and the importance of in-person interactions for fostering a sense of community. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anna Ananika, manager of Pollicastro Boutique Hotel in Lecce, Italy, talks with Angela Hughes of Insider Travel Report about her family's 12-room luxury boutique hotel, which dates back to the 1500s. Pollicastro combines historical allure with contemporary comforts while showcasing the art of Anna's father-in-law, Roberto Miglietta. Ananika also reveals how renovations uncovered a room with a hidden chapel and allowed the family to create a suite with an underground in-room cave pool. For more information, visit www.pollicastroboutiquehotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Famed Chef Michael White talks with James Shillinglaw of Insider Travel Report about his newest restaurant, Paranza, located in the Cove at Atlantis Paradise Island in the Bahamas. White opened this new Italian dining experience just as Atlantis celebrated the 25th anniversary of the opening of the iconic Royal Towers. For more information, visit www.atlantisbahamas.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Debbie Fiorino, chief operating officer for Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the impressive growth in bookings and sales of her host travel agency franchise organization, national and regional branding efforts, and the use of automated tools as the group's investment in technology. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sean Winton, president of Golf Inspired, talks with Angela Hughes of Insider Travel Report about the growth of the golf market and the role Golf Inspired has in providing resources and tools for travel advisors. Winton highlights the potential for advisors to tap into the profitable golf segment and offers insights into planning golf holidays, including the option to include a golf pro in the program. For more information, visit www.GolfInspired.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ted Adderley, vice president of sales for Atlantis Paradise Island, talks with James Shillinglaw of Insider Travel Report during the 25th anniversary celebration of the opening of the Royal Towers at Atlantis, the iconic hotel that has become one of the symbols of the Bahamas. Adderley, who began working for Atlantis more than 25 years ago, relates the history and development states of the massive resort, which was conceived and built by the legendary Sol Kerzner. For more information, visit www.atlantisbahamas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Manice, co-founder and executive vice president of Tailwind Air, talks with Alan Fine of Insider Travel Report about his small airilne's history, its routes in the Northeast, including New York to Boston, and the advantages of flying by seaplane. With Tailwind, your clients can avoid airports and at 10,000 feet they have continuous internet and cell phone service throughout the flight. Manis also covers travel advisor commissions and the availability of fares ranging from $395 to $895 one way in the GDS. For more information, email VIP@FlyTailwind.com or visit www.FlyTailwind.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Griffiths, event manager for the International Golf Travel Market (IGTM), talks with Angela Hughes of Insider Travel Report about golfing's growth and highlights efforts to break stereotypes about golf being male-dominated. It now appeals to a broader audience, including women and younger players. Griffith also touches on the potential for combination golf and cruise trips and encourages businesses to explore golf-related opportunities for additional revenue. For more information, visit www.igtmarket.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Oasis Travel Network CEO Lee Smolinski and Jill LaBarre, senior vice president of sales and industry engagement, talk with James Shillinglaw of Insider Travel Report at this month’s Signature Travel Network conference in Las Vegas about what’s new at OTN, one of the largest and fastest growing host agencies. OTN now has a brand new compensation program that provides top producing advisors with 100 percent commission. For more information, visit www.oasistravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karl Langdon, general manager of Ulusaba Game Reserve, talks with Angela Hughes of Insider Travel Report about Sir Richard Branson’s private game reserve in South Africa. Comprised of Safari Lodge, Rock Lodge and Cliff Lodge, Ulusaba offers a family-friendly environment, surprise elements and immersive experiences. For more information, www.virginlimitededition.com/en/ulusaba.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karen Yeates, executive vice president-information technologies at Signature Travel Network, talks with James Shillinglaw of Insider Travel Report about all the great new technology products the agency cooperative has introduced over the past year, as well as all the new tech to come. And yes, Yeates does address the elephant in the room—artificial intelligence (AI). For more information, visit www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alphonso Martinez, general manager of NIZUC Resort & Spa, talks with James Shillinglaw of Insider Travel Report about his unique, 10-year-old property, which remains one of the most modern and stylish resorts in Cancun and the Riviera Maya. NIZUC recently hosted Embark immersion, the innovative conference held by Embark Beyond. For more information, visit www.nizuc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Federico Echaiz, area manager-Mexico for Belmond and general manager of the Belmond Maroma Belmond Resort, talks with James Shillinglaw of Insider Travel Report about his luxury property, one of the first on the Riviera Maya in Mexico. Echaiz describes the resort as it is today and how it will dramatically expand, almost doubling in size, by the end of this year. For more information, visit www.belmond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kerry Dyer, Brownell Travel’s chief development officer, talks with Dawn Barclay of Insider Travel Report during the 18th annual Brownell Academy in New Orleans about the agency’s record breaking revenues this year, the hosting and mentoring programs helping to ignite those sales figures, and why the agency isn’t concerned about the advent of artificial intelligence. For more information, visit www.brownelltravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Troy Haas, Brownell Travel’s president and CEO, talks with Dawn Barclay of Insider Travel Report at this Birmingham, Ala.-based host agency’s annual conference, held earlier this month in New Orleans. Haas details the history of his luxury agency, which many regard as one of the first travel agencies in the U.S., as well as the new programs and services it offers to its independent advisors today. For more information, visit www.brownelltravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Sharpe, president and CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report at the Signature Conference held in Las Vegas earlier this month. Sharpe details how this record-setting event reflects how the agency cooperative is operating on all cylinders during a boom time for travel and is developing new technology, marketing and training for its agency members. For more information, visit www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carlos Salomon, general manager for NH Collection New York Madison Avenue, talks with James Shillinglaw about this surprisingly luxurious hotel that is the first U.S. location for NH Hotels, which itself is owned by Minor Hotels Group. NH Collection New York, a higher end brand extension of NH Hotels, has been completely renovated with redesigned large rooms and suites, a new bar and lounge, with food from Italian restaurant Serafina. For more information, visit www.nh-collection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Beth Butzlaff, senior vice president of global partner relations at Ensemble, talks with James Shillinglaw of Insider Travel Report about why she decided to join this travel agency consortium, which was acquired less than three years ago by Navigatr and is being completely revamped with new technology, new marketing, new training and more. Butzlaff says she was intrigued by the prospect of rebuilding a preferred partner program with cruise lines, hotels and resorts, tour operators, destination management companies and more so that Ensemble agencies can grow their travel sales and have more travel options for their clients. For more information, visit http://ensembletravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tillmann Blaschke, CEO of the Meissen Porcelain Manufactory, talks with Alan Fine of Insider Travel Report about the history of Meissen, focusing on 313 years of porcelain manufacturing, including details about raw materials, craftsmanship and the intricate production process. Only 33 miles from Dresden, Meissen is a charming part of Saxony that you can get to by car or a quick train ride. For more information, visit www.VisitSaxony.com and www.Meissen.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eyal Carlin, tourism commissioner-North America for the Israel Ministry of Tourism, talks with James Shillinglaw of Insider Travel Report about just what he and his team are doing in the wake of the tragic attack on Israel by Hamas on Oct. 7, and the subsequent war between Israel and Hamas. What does a country do without tourism and how can Israel promote a country at war? Carlin details how he sees tourism to Israel emerging after the conflict and what the future hopefully holds for Israel. For more information, visit www.israel.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nadiya Makarenko, senior vice president of Travel Edge Network, talks with James Shillinglaw of Insider Travel Report at the Ensemble Horizons conference in Las Vegas earlier this month about how her luxury agency, one of the largest in Ensemble has grown over the past year and what the future holds. Like Ensemble, Travel Edge is also owned by Navigatr and it has helped spur technology innovation through the Ensemble network. For more information, visit www.traveledgenetwork.com or http://ensembletravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anja Bauermeister, head of tourism information, and Birgit Wöste, head of the culture and tourism department for Torgau in Germany, talk with Alan Fine of Insider Travel Report about town’s religious and historical significance, from Martin Luther to the meeting of U.S. and Soviet armies at the end of World War II. For more information, visit www.VisitSaxony.com and www.TIC-Torgau.de.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dana Marschner, international PR and sales manager for the Leipzig Tourism and Marketing Company, talks with Alan Fine of Insider Travel Report about Leipzig's status as an underrated city in Germany. Visitors can follow a music trail connecting places frequented by Bach and Mendelssohn, or see where more than 70,000 citizens gathered on Oct. 9, 1989 for a peaceful demonstration that contributed to the fall of the Berlin Wall and the eventual reunification of Germany. For more information, visit www.VisitSaxony.com and www.Leipzig.Travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anne Scully, partner of travel advisor development at Embark Beyond, talks with James Shillinglaw of Insider Travel Report at this month’s Embark Immersion conference at the NIZUC Resort and Spa in Cancun. Scully, a veteran luxury travel advisor, tells us again why she joined Embark and why she believes it continues to be one of the most innovative hosts in the industry. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julie Danziger, co-founder and managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report at the Embark Immersion conference at the NIZUC Resort and Spa in Cancun about how her host agency has grown in just four years. She also details how the second Immersion event differs from other host agency conferences. Embark represents a new wave of luxury host agencies making a major impact on the market. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Seema Prakash, tour guide and founder of Seema Dresden, talks with Alan Fine of Insider Travel Report about Dresden's accessibility by plane, train and automobile and its scenic, historic and cultural attractions, and why it’s an essential city to visit in Germany. For more information, visit www.VisitSaxony.com and www.Dresden.de/en.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jack Ezon, founder and managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report at Embark Immersion, his host agency’s second annual conference held earlier this month at NIZUC Resort & Spa in Cancun. Ezon details how his innovative and out-of-box host agency has grown over the past year, how its Immersion event is breaking the mold of traditional host agency conferences, and how luxury travel itself is evolving, requiring luxury advisors to change as well. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ensemble’s Michael Johnson, president, and Kristina Boyce, senior vice president-operations, talk with James Shillinglaw of Insider Travel Report at least week’s Ensemble Horizons conference in Las Vegas about what their travel agency consortium has accomplished over the past year, less than three years after it was acquired by Navigatr Group, and what’s to come for 2024 and beyond. They detail the number of agency members, the new programs and the new strategy for Ensemble as it regains its momentum. For more information, visit https://ensembletravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leslie Tillem, an advisor with Eltee/Tzell Travel, part of Global Travel Collection, talks with James Shillinglaw of Insider Travel Report about the support she gets from GTC and how it all led to her staring on a new NBC TV show “The Extra Mile” promoting the value of travel advisors. Tillem talks about the success of her luxury travel agency as part of GTC and what the future holds for the travel profession. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with Kristjan Staničić, director of the Croatian National Tourist Board, and Karmen Novarlič, head of department of business communication for the Slovenian Tourist Board about their joint campaign that positions Croatia and Slovenia as attractive year-round destinations. The campaign culminated last month with a special event for travel advisors attending the Elevate 2023 Conference by Global Travel Collection, held in New York City Oct. 22- 25. Almost 40 hospitality partners, including hotels, tour operators, attractions and destinations, attended to represent the excellence that Croatia and Slovenia have to offer. For more information visit https://croatia.hror www.slovenia.info.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Global Travel Collection’s Lisa Schmidt, vice president-advisor success, and Maggie Stein, senior director of leisure, talk with James Shillinglaw of Insider Travel Report about GTC’s new dedicated program to boost the success—and profits—of its member travel advisors. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jane Poynter, co-founder and CEO of Space Perspective, talks with James Shillinglaw of Insider Travel Report about her world's first carbon-neutral spaceflight experience company, which is on mission to make transformative space travel accessible to more people than ever before. The company’s Spaceship Neptune flies to a maximum altitude of about 100,000 feet pulled gently upward by a 650-foot-tall balloon filled with buoyant hydrogen. Passengers need little training or experience—and best of all Space Perspective is selling its six-hour trips through travel advisors for a price of $125,000 per person. For more information, visit www.spaceperspective.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sonia Davies, CEO of luxury tour operator Scott Dunn, talks with Alan Fine of Insider Travel Report about her company that started with ski trips in the Alps and has become a global brand with offices in London, Singapore, San Diego, and a new office in Manhattan. Davies explains what makes a Scott Dunn tour different, including a focus on customization, tailoring everything from scratch, and offering insider access through their many international partnerships. For more information, visit www.ScottDunn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Curtis Parris, managing director of corporate, entertainment and luxury Leisure travel at The Parris Group of Protravel International, a member of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report about the benefits of being part of GTC, the Internova Travel-owned group that focuses on luxury travel. Parris details his own career as a travel advisor and tells us how he ended up starring in a new NBC show “The Extra Mile Club.” For more information, email Curtis.Pariss@globaltravelcollection.com or visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christian Leibl-Cote, executive vice president of global sales for Collete, talks with Alan Fine of Insider Travel Report about the relationship between Collette and adventure booking platform TourRadar—and how travel advisors can benefit from that relationship. Leibl-Cote also discusses what’s new and exciting at Collette. For more information, visit www.TourRadar.com and www.Collette.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Global Travel Collection’s Jason Oshiokpekhai, managing director, and Charae Foust, senior vice president-advisor success and partner relations, talk with James Shillinglaw about their new dedicated program to boost the success—and profits—of travel advisors belonging to GTC agencies around the world. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Albert Herrera, executive vice president-partner relations for Internova Travel Group, talks with James Shillinglaw of Insider Travel Report about all the major hotel, cruise and onsite tour programs he oversees so that Internova travel advisors can have a full portfolio of luxury travel products to sell to their clients. Herrera spoke at Global Travel Collection’s first Elevate conference of luxury travel advisors, where he introduced a new Curated Hotels & Resorts Collection. For more information, visit www.internovatravel.com or www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
TourRadar’s Julia Müller, product manager, and Clemens Grave, director of product, show Alan Fine of Insider Travel Report exactly how their online adventure booking tool can be used to benefit all travel advisors. They reveal the newest features of the booking tool, including secure payments that can be split between members of a group, customizable itineraries, seamless communication with operators, the ability to negotiate commission levels and much more. For more information, visit www.TourRadar.com/agents and www.TourRadar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Travis Pittman, co-founder and CEO of TourRadar, talks with Alan Fine of Insider Travel Report about the fundamental human need for adventure, how guided tours facilitate personal growth, and how TourRadar simplifies the travel booking process with live availability and real-time pricing. For more information, visit www.TourRadar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angie Licea, president of Global Travel Collection (GTC, talks with James Shillinglaw at Elevate, her group’s first combined conference taking over Virgin Hotels New York last week. Licea details how GTC, billed as the world’s largest collection of luxury travel agencies—including Protravel International, Tzell Travel Group, and Colletts Travel, as well as Andrew Harper, In the Know Experiences, All Star Travel Group and R. Crusoe & Son—are combining for education and training, preferred supplier meetings and more. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Juan Wolmarans, hotel manager of the Twelve Apostles Hotel and Spa, talks with Angela Hughes of Insider Travel Report about this Red Carnation hotel's boutique luxury, scenic views, exceptional culinary offerings and unique helicopter landing facility. Located at the foot of Table Mountain, the hotel offers rejuvenation, personalized experiences and a unique taste of Cape Town's beauty, with the added allure of aerial arrivals. For more information, visit www.12apostleshotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Larry Pimentel, president and CEO of Marc-Henry Cruise Holdings Ltd., joint owner and operator of Four Seasons Yachts, talks with James Shillinglaw of Insider Travel Report about his luxury startup featuring innovative ships combined with great Four Seasons service. Pimentel, a veteran luxury cruise executive, says Four Season Yachts, set to debut in 2025, will be a true luxury product that the travel industry has never seen before. For more information, visit www.fourseasonsyachts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill McGee, senior fellow for aviation and travel for the American Economic Liberties Project, talks with James Shillinglaw of Insider Travel Report about why the JetBlue-Spirit merger is not in the interests of consumers or travel advisors, because it will lead to higher fares and less service in communities around the country. McGee spoke with us from Boston where the trial begins in a federal court today (Oct. 31) pitting the U.S. Department of Justice (DOJ) against JetBlue and Spirit in DOJ’s effort to prevent the combination. For more information, visit www.economicliberties.us.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nuria Torrero, acting general manager for Impression Isla Mujeres by Secrets, talks with James Shillinglaw of Insider Travel Report about this brand new luxury all-inclusive resort just a 40-minute boat ride from Cancun. Impression by Secret is positioned as a five-star property, the highest in Hyatt’s Inclusive Collection, and this resort has it all—multiple dining venues with gourmet cuisine, a spa, and sumptuous and spacious accommodations overlooking the Caribbean. For more information, click on Impressions Isla Mujeres by Secrets.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with representatives of the Northern Virginia Partnership—including Jennifer Sigal, director of communications for Visit Loudoun; Ali Morris, destination marketing manager for Fairfax County Virginia; and Caroline L. Secrest, communications manager for Visit Alexandria—about all the attractions, historical sites and places to stay in the region. From historic battlefields to national and state parks, from wonderful wineries to fine dining, from fascinating museums to landmark buildings, you can book a great vacation for your clients here. For more information, visit www.northernva.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa Hugo, hotel manager of Table Bay in Cape Town, talks with Angela Hughes of Insider Travel Report about the latest developments at the 26-year-old luxury resort. Since South Africa's recovery from COVID, the property has seen a 200 percent increase in visitors as compared to last year. The hotel boasts top-tier rooms and amenities, such as a superb spa, and is centrally located over a bustling wharf where guests can access shopping, dining and other activities. For more information, visit www.suninternational.com/table-bay.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jacki Marks, global head of trade brands for ALG Vacations, talks with James Shillinglaw of Insider Travel Report at ALG’s Ascend 2023 conference in Cancun about what the giant wholesaler, now owned by Hyatt, provides for advisors, including even more hotels and resorts, new destinations like Europe, and much easier ways to book and interact. For more information, visit www.ALGVacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alexandros Tsapakidis, regional commercial director for Hyatt Inclusive Collection in Greece, talks with Oliva Liveng of Insider Travel Report about the five-star Dreams Corfu Resort & Spa in Greece, including its amenities tailored for American travelers and their families. Zapatititis reviews the suite classes, infant care provisions and Corfu's cultural appeal as one of the very first all-inclusive properties offered in Greece by ALG Vacations. For more information, click on Dreams Corfu Resort & Spa or visit www.ALGVacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ray Snisky, group president-distribution for Apple Leisure Group, parent of ALG Vacations, talks with James Shillinglaw of Insider Travel Report at last week’s Ascend 2023 conference in Cancun about how his vacation company has found an owner with a common culture in Hyatt that has allowed it to grow and find great solutions for its travel advisor customers. With more hotels and resorts to sell around the world, plus new technology and programs that help advisors, ALG has finally come together to achieve record sales. For more information, visit www.algvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christiann Basson, general manager of Kapama Private Game Reserve talks with Angela Hughes of Insider Travel Report about what his luxury South African property offers in terms of accommodations, comforts, game drives and the Big Five, all set on 15,000 hectares. For more information, visit www.Kapama.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Henley Vazquez, co-founder of New York-based Fora Travel, talks with James Shillinglaw of Insider Travel Report, about how her innovative and brand new host agency, now 200 advisors strong, is on the fast-track to growth. Vazquez details the many new programs just introduced by Virtuoso-affiliated Fora, including a new Fora X unit for top sellers, a leads program, a CRM program and much more. For more information, visit www.foratravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ken Young, rooms division manager for Margaritaville Beach Resort Ambergris Caye in Belize, gives James Shillinglaw of Insider Travel Report a tour of this newly opened property on the Belizean coast, including the 55 suites, main restaurant, pools and spa. The Margaritaville is not an all-inclusive but your clients can buy a daily “chef’s table” option if they don’t want to head into town for local fare. The resort also wants guests to get out and explore the famed reef in Belize, plus the coastline and local communities. For more information, visit www.karismahotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jaclyn Leibl-Cote, the new CEO of Collette, talks with James Shillinglaw of Insider Travel Report about taking over from her father Dan Sullivan Jr. and her plans for 106-year-old tour operator, which is in midst of a growth spurt with new destinations (visiting all seven continents), adding new travel advisor programs and new client rewards program. For more information, visit www.collette.com or www.gocollette.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frank Maduro, president of Premier Worldwide Marketing, representative of Karisma Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at the official opening of the Margaritaville Beach Resort Ambergris Caye in Belize. This newest entry in the Jimmy Buffet-inspired resort chain is actually not an all-inclusive property (though an inclusive option can be added on a daily basis). The resort puts the focus squarely on exploring Belize, including its famed reef and colorful communities. For more information, visit www.karismahotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter McNamee, general manager of Motto by Hilton Times Square, talks with James Shillinglaw of Insider Travel Report about his brand new hotel, one of the first in Hilton's new lifestyle brand. McNamee talks about his property's location right in the middle of the Broadway district, the modern and efficient room product, the familiar service provided by the staff, and what's to come, including a new restaurant and bar. For more information, visit www.mottobyhilton.com or www.hilton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Rodriguez, president and CEO of Atlas Ocean Voyages, talks with Alan Fine of Insider Travel Report about his decision to position his cruise brand as an all-inclusive yachting hybrid, combining luxury with expedition experiences. The goal is to satisfy the many new types of guests who have entered the market after the pandemic travel pause, especially those who are more active. Rodriguez reviews Atlas’ first three ships, the vessels to come and new itineraries. For more information, visit www.AtlasOceanVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jacki Marks, executive vice president of Apple Leisure Group, talks with Olivia Liveng of Insider Travel Report about ALG Vacations’ new line of products offering packaged programs in Europe. In this case, Liveng traveled with Marks on a combination city stay and island experience in Greece, featuring a hotel stay in Athens and an all-inclusive vacation at Dreams Corfu Resort & Spa. For more information, visit www.algvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rodrigo Esponda, managing director of the Los Cabos Tourism Board, talks with James Shillinglaw about Los Cabos’ new wellness ambassador, Diana Flores, who just happens to be an all-star quarterback for a woman’s professional flag football team. Flores will promote wellness tourism in Los Cabos along with all the great attributes the destination has to offer. For more information, visit www.visitloscabos.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carmen Roig, vice president of sales for Princess Cruises, talks with Alan Fine of Insider Travel Report about her favorite features on the new Discovery Princess, most especially the 360 dining experience, a gourmet dinner in a wrap-around IMAX-like theater. which now can be purchased by suite guests. For more information, visit www.princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Varsha Aurora, senior research analyst for Skift, talks with James Shillinglaw of Insider Travel Report about the marketing research group’s new report on luxury travel and the prospects for the future. Aurora reveals that luxury trave continues to strong, with only a few blips on the horizon. Discover what Skift sees as the future for the luxury market. For more information, click on Skift Luxury Report or visit www.skift.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Levine and Ryan Warshaw, co-owners of Epic Jaunts, an independent agency affiliate of the Avoya Network, talk with Alan Fine of Insider Travel Report about how they met while working at Best Buy and found a common interest in travel, which led them to seek out ways to switch careers and become travel advisors. Other than old-fashioned hard work, the partners cite Avoya's support and technology as the reason for their success to the tune of $5 million in sales in their first year. For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Seth Borko, senior research analyst for Skift, the travel industry news, market research and marketing services website, talks with James Shillinglaw of Insider Travel Report at last month's Skift Global Forum about a new Skift survey focused on the impact of artificial intelligence (AI) on travel. Borko says AI will definitely change how people travel, but that travel advisors don't have any reason to fear it. For more information, visit https://skift.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Hirsham, senior vice president of sales for the Avoya Network, talks with Alan Fine of Insider Travel Report about the rapid growth of Avoya’s independent affiliates (IAs) and how they are seeing record-setting bookings. Hirsham also discusses Avoya's education and training program, supplier partnerships, fees and commission split changes, including Avoya’s new Elite 100 program. For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Airline impresario David Neeleman, founder and CEO of fledging Breeze Airways, talks with James Shillinglaw of Insider Travel Report at last month’s Skift Global Forum, where he spoke about his innovative airline. Neeleman, who founded JetBlue and Brazil’s Azul, and revived TAP Air Portugal, has created a new point-to-point carrier to serve underserved communities around the U.S. with brand new smaller aircraft—and he tells us he’s ready to grow internationally as well. For more information, visit www.flybreeze.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Phil Cappelli, the new chief sales officer for the Avoya Network, talks with Alan Fine of Insider Travel Report about his career highlights, starting as a supervisor in the reservations department for Tauck, moving on later to become president of Insight Vacations, and most recently serving as senior vice president for Signature Travel Network. Cappelli explains he joined Avoya specifically because of the host agency’s technology, which he calls “the best in class.” For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robert Martinez, director-Apple Leisure Group & Hyatt Inclusive Collection communications, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM North America about Hyatt’s rapidly expanding collection of all-inclusive resorts. With Hyatt’s purchase of Apple Leisure Group nearly three years ago, it acquired all the resorts under the AMResorts brand, turning Hyatt into the largest operator of all-inclusive properties in the world. Martinez details how Hyatt has expanded its all-inclusive collection even more—and well beyond Mexico and the Caribbean. For more information, visit www.hyatt.com or www.hyattinclusivecollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Cox, director of arts and culture at Baha Mar, talks with James Shillinglaw of Insider Travel Report about his Bahamas resort’s unique program for the arts. Cox, a famed local artist, took on the role of director for the arts at the resort and has built a formidable program that includes a large art gallery of local art and arts program for guests, as well as hosting the upcoming Bahamas Culinary & Arts Festival at Baha Mar on Oct. 27-29. For more information, visit www.bahamar.com or https://bahamar.com/bahamas-culinary-arts-festival.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Anderson, co-CEO of Avoya Network, talks with Alan Fine of Insider Travel Report about the gro wth in Avoya's independent affiliates due to its proprietary technology as well as its training programs. Anderson says new members tend to be new-to-travel and either older and looking for a second career or young and looking to start a lifelong career. He also discusses Avoya's new take on fees and commissions and more. For more information, visit www.AvoyaNetwork.com or www.AvoyaTravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Magdalena Ciocea, travel trade manager for Up at the O2, and Aleš Kosejk, head of business development for Visit Greenwich, talk with Alan Fine of Insider Travel Report about the many things to do in Greenwich, a 600-year-old world heritage site, 15 minutes southeast of central London on the river Thames. Greenwich is the home of the Royal Observatory, responsible for keeping track of Greenwich Mean Time (GMT), and Up at the O2, a 90-minute walk up a slow incline until guests are at the top of the outdoor platform with a spectacular view of London. For more information, email magdalena.ciocea@upattheo2.co.uk or visit www.UpatTheO2.co.uk and www.visitgreenwich.org.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katie Johnson, vice president & global brand leader for the Independent Collections & Residences of Hyatt Hotels Corporation, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM North America in the Bahamas about the growth of Hyatt’s group of independent lifestyle and boutique hotels, including properties in The Unbound Collection, Destination by Hyatt and JdV by Hyatt. For more information, visit www.hyatt.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Graeme Bowie, head of sales and commercial for Rabbie's, a small group tour company based in Edinburgh, talks with Alan Fine of Insider Travel Report about the company’s 30-year history and what makes Rabbie's different: Rabbie's owns all its vehicles, all the driver guides are trained to the same high standard and all are full time employees. This gives Rabbie's complete control over its products in Scotland, England, Ireland and other countries in Europe. For more information, visit www.rabbies.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Donald Adam, chief commercial officer of the Goldywnn, talks with James Shillinglaw of Insider Travel Report about his boutique Bahamas resort located just down the beach from Baha Mar on Nassau. With innovative dining concepts, designer rooms and a dedicated art collection, this brand new beachfront property offers the perfect escape for your clients. For more information, visit www.goldwynnresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ewan Frost-Pennington, who inherited the responsibility of running Muncaster Castle, which has been owned by his family since 1208, talks with Alan Fine of Insider Travel Report about how he is transitioning the castle from being a day trip for visitors to an international destination. Located just two hours from Manchester, this “proper castle” has 147 rooms, 77 acres of gardens and 30 birds of prey. The special dinners with his family in the main hall are catered for groups using a “formality index,” so guests know whether to wear sneakers or evening attire. For more information, visit www.muncaster.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Graeme Davis, president of Baha Mar in the Bahamas, talks with James Shillinglaw of Insider Travel Report about how his property got to host the ILTM North America luxury travel show last month, something it will continue to do for the next few years. Davis also describes how his massive three hotel resort—which includes a Grand Hyatt, an SLS, a Rosewood and a major conference facility—has evolved since it opened in 2015 to include a water park, new dining outlets and even an arts program. For more information, visit www.bahamar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Emma Gordon, senior marketing manager for Manchester, talks with Alan Fine of Insider Travel Report about the explosion of accommodations and entertainment venues in her city in the north of England. From 2022 to 2024, more than 4,000 new rooms will have been added to the city’s inventory, 400 of which will be new rooms in the hotel being built as part of Etihad Stadium, home of the English Premier League football champions Manchester City. Gordon also details other new arenas, food halls, museums and festivals, as well as the new commissionable Manchester City Pass. For more information, visit www.VisitManchester.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Emile Langenhoven, general manager of the Lanzerac Hotel & Spa, talks with Angela Hughes of Insider Travel Report about his South African farm, which was founded in 1692 and slowly became focused on wine. Just a 45-minute drive from Cape Town, this property became a 53-room luxury boutique hotel in 1959 and known to European travelers. But Americans are just finding out about it. For more information, visit www.lanzerac.co.za.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stephen Nase, director of marketing for North America for Visit Wales, talks with Alan Fine of Insider Travel Report about the unprecedented amount of films produced in Wales, including Harry Potter, James Bond, Doctor Who, Sex Education, Game of Thrones: House of Dragons and Welcome to Wrexham. Nase breaks his country into four regions and goes over new distilleries, what’s happening at the National Botanic Garden, the Museum of Speed, the Royal Mint and more. With 870 miles of coastlines and many areas declared certified dark skies, Wales is able to showcase wildlife and the cosmos. For more information, visit . www.VisitWales.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Susana Ramíerz Horta, vice president of sales and marketing for Tafer Hotels & Resorts, talks with Alan Fine of Insider Travel Report about her Mexican company with properties in the beach destinations of Los Cabos, Puerto Vallarta and Cancun. Horta describes each property, the activities, dining, wellness and amenities offered, and whether they are designed for families or adults only. She also offers a unique selling point where guests can choose either an all-inclusive plan or a European plan for just the room with no extras, or mix the two plans strategically. For more information, email Susana.Ramirez@TaferResorts.com or visit www.TaferResorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
The fact that expedition cruising has grown enormously over just the last five years, should come as no surprise. Even during the pandemic, cruise lines were launching new expedition vessels that sailed to ever more remote destinations—and we’re not just talking about Antarctica and the Arctic. There are expedition cruises to remote islands, fantastic new places and even familiar ports that deserve a new take. But how can you figure out which expedition your clients should go on. This panel of expedition experts tells you how. Panelists include Chris Hanna, Quark Expeditions national accounts and business development manager for North America; Kelly Predmesky, director key accounts East for Swan Hellenic; and Franklin Braeckman, Antarctic program manager for Oceanwide Expeditions. For more information, visit www.quarkexpeditions.com, www.swanhellenic.com and www.oceanwide-expeditions.com
Keith Campbell, Visit Scotland's market development manager for North America, talks with Alan Fine of Insider Travel Report about the latest offerings in Scotland, including new agritourism farm tours, e-bike tours, walking tours, group museum tours in Glasgow, film tourism, new distilleries and two new Virgin hotels in Edinburgh and Glasgow. For more information, visit www.VisitScotland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rafat Ali, founder and CEO of Skift and Skift Global Forum, talks with James Shillinglaw of Insider Travel Report at New York’s Jacob Javits Center last week about his annual conference focused on travel technology and travel marketing, which celebrated its 10th anniversary this year. Ali’s annual event attracts many of the travel world’s top executives in hotels, online travel, tours, cruises, transportation, travel marketing and more, making it essential for those who want to be up to date and in the know about the latest thinking and trends. For more information, visit www.skift.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sheelagh Wylie, chief marketing officer for the Americas for VisitBritain, talks with Alan Fine of Insider Travel Report about a test marketing campaign used to promote Britain to “experience seekers.” Mini-campaigns with travel partners re-targeted that messaging in smaller affordable co-op campaigns, which helped convince travelers to book with travel advisors. Co-op partners include Hilton Hotels, West Midlands Growth Company, Visit Wales, Visit Brighton and Visit Kent, among others. Wylie also highlights what's new and noteworthy this year in Britain, with an emphasis on film tourism and air lift. For more information, visit www.VisitBritain.com or www.VisitBritain.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Mayle, event director for the International Luxury Travel Market (ILTM) North America talks with James Shillinglaw of Insider Travel Report about the trade show, which brought together nearly 1,000 luxury suppliers and buyers (travel advisors) at Baha Mar in the Bahamas for the first time. ILTM North America had been held in Mayakoba on the Riviera Maya since it began in 2012. The consensus among attendees was that this was the best show yet, with more meetings, more interaction and a much easier facility to get around. For more information, visit www.itlm.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Laurence Cotton, riverlorian (river historian) on American Empress, talks with James Shillinglaw of Insider Travel Report about the program of talks, guided river tours and special experiences he delivers onboard this classic paddle wheeler sailing the Columbia and Snake rivers. One tip: Read up on the Lewis and Clark’s epic trip in the early 1800s. For more information on American Queen Voyages, visit www.AQVoyages.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on
Paul Gauger, VisitBritain's new executive vice president-Americas, Australia & New Zealand, talks with Alan Fine of Insider Travel Report about his country’s plans to grow the number of visitors from the regions he oversees and make Britain a welcoming place for all. For more information, visit www.VisitBritain.com or www.VisitBritain.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on
Greg Pendzick, cruise director on American Queen Voyages’ American Empress, talks with James Shillinglaw of Insider Travel Report about the wide variety of entertainment onboard his river cruise ship sailing the Columbia and Snake rivers in the Pacific Northwest. Penzick doubles as the chief entertainer, singing in different styles, including Broadway and beyond, accompanied by a great band every night. But Pendzick also develops great programming for guests every day, from trivia games to bingo and more. For more information, visit www.AQVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gavin Landry, international director of VisitBritain, talks with Alan Fine of Insider Travel Report at Destination Britain in San Francisco about his recent promotion overseeing Britain's markets around the world. Landry's goal is to create one global team that follows a single strategy uniting Britain's partners in media, trade, commerce and diplomacy to promote the destination. He also provides Britain's current visitor numbers and details its efforts to get more film tourism. For more information, visit www.VisitBritain.org or www.VisitBritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nick de Bois, chairman of VisitBritain, talks with Alan Fine of Insider Travel Report about his three-pronged approach to increasing the number of U.S. visitors to Britain even more by focusing on inclusivity, sustainability and accessibility. For more information, visit www.visitbritain.org or www.visitbritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Terry Lunder, veteran hotel director on American Empress talks with James Shillinglaw of Insider Travel Report about how his paddle wheel river cruise vessel provides great accommodations, locally influenced dining and popular entertainment while sailing the Columbia and Snake Rivers in the Pacific Northwest. For more information on American Queen Voyages, visit www.AQVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Corey Mussey talks with James Shillinglaw of Insider Travel Report about his American Empress, the paddle wheel vessel owned by American Queen Voyages that’s sailing on the Columbia and Snake Rivers in the Pacific Northwest. Capt. Mussey describes the ship and its features, the challenges of navigating the Colombia River, and why he thinks the river is one of the most beautiful in the world to sail. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kevin Clark, general manager of Sandals Royal Curacao, talks with James Shillinglaw of Insider Travel Report about his year-old luxury all-inclusive resort set on a magnificent beachfront on the island of Curacao. Clark, a veteran Sandals team member, describes the accommodations, dining and activities for guests, as well as why his Sandals, the first in the Dutch Caribbean, is one of the chain’s state-of-the-art properties. For more information, visit www.sandals.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tanya Nicole Swann, resort sales manager for Beaches Turks & Caicos, talks with Dawn Barclay of Insider Travel Report about her family resort complex, site of this year’s ASTA Caribbean Showcase. Swann details all the wonderful facilities, playgrounds, pools, special activities and accommodations for families and multi-generational groups, along with a special program devoted specifically to kids with autism. For more information, visit www.beaches.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frits van der Werff, the new senior vice president-guest experiences for American Queen Voyages, talks with James Shillinglaw of Insider Travel Report about what his company in terms of experiences aboard the American Empress, including locally influenced cuisine, very comfortable accommodations, entertainment and more. American Empress cruises the Colombia and Snake rivers in the Pacific Northwest, a very different but equally engaging river cruise offering great scenery, important U.S. history and great dining. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kevin Clark, general manager of Sandals Royal Curacao, talks with James Shillinglaw of Insider Travel Report about his year-old luxury all-inclusive resort set on a magnificent beachfront on the island of Curacao. Clark, a veteran Sandals team member, describes the accommodations, dining and activities for guests, as well as why his Sandals, the first in the Dutch Caribbean, is one of the chain’s state-of-the-art properties. For more information, visit www.sandals.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ruisandro Cjintje, minister of economics and tourism for Curacao, talks with Dawn Barclay of Insider Travel Report at ASTA's second annual Caribbean Showcase about how the island is experiencing a boom in tourism by refocusing its marketing on the North American market. Cjintje also describes how Curacao is growing reef back, increasing airlift, and new and soon-to-open resorts. For more information, visit www.curacao.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Josephine Connolly, minister of tourism, environment, heritage and culture for Turks & Caicos Islands, talks with Dawn Barclay of Insider Travel Report at ASTA's second annual Caribbean Showcase about her island's tourism, including post-COVID growth and the transformation of the tourism office into a destination management organization. For more information, visit www.visittci.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff and Cindy Coggin, owners of Coggin Travels, talks with James Shillinglaw of Insider Travel Report about how they built their Nexion-affiliated agency into a specialist in wine travel groups, often on European river cruises. Jeff, a former car rental executive, joined Cindy’s agency and proceeded to get a Level 2 Award in Wine designation. Now they focus on putting together wine travel groups that they lead themselves. For more information, visit www.coggintravels.com or www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christie Bartlett, owner of DayDream Cruise & Travel in Round Rock, Texas, a member of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about how she was named a Nexion Ambassador at the CoNexion conference last month. Bartlett was selected by Nexion members and staff nominations for the way she embraces Nexion’s programs and tools, is a top seller of travel, consistently books and supports Nexion’s preferred partners, regularly attends Nexion events, and is an active advocate for travel and travel advisors. For more information, visit www.nexion.com or www.daydreamcruise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ian Gooding-Edghill, minister of tourism and transportation for Barbados, talks with Dawn Barclay of Insider Travel Report at ASTA's second annual Caribbean Showcase, about all that's new and different for his island's tourism, including post-COVID growth, increasing airlift, and new and soon-to-be-opening accommodations. For more information, visit www.visitbarbados.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Henry Charles Fernandez, minister of tourism and foreign affairs for Antigua & Barbuda, talks with Dawn Barclay of Insider Travel Report at last month's ASTA Caribbean Showcase about his island's tourism, including post-COVID growth, increasing airlift, and new and soon-to-be-opening accommodations. For more information, visit www.visitantiguabarbuda.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather Kindred, vice president-business development and education for Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about how Nexion trains and educates newbie travel advisors and more experienced advisors. For newbies, Kindred uses Travel Leaders of Tomorrow, a program that introduces the travel advisor profession, and one that is available to all potential advisors. For more information, visit www.nexion.com or www.travelleadersoftomorrow.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Skjeldam, CEO of Hurtigruten Group, talks with James Shillinglaw of Insider Travel Report about why his expedition cruise line is changing its name from Hurtigruten Expeditions to just HX. At the same time Hurtigruten Norway, the line’s Norwegian coastal voyages unit, will become just Hurtigruten, the name its long been known as in Europe (see related story in this issue of Insider Travel Report). For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frank A. Del Rio, who was named president of Oceania Cruises last December, talks with Alan Fine of Insider Travel Report about Vista, the line's first new ship in 12 years, future ships and existing ship upgrades. He also details Oceania's place in the industry and how it offers understated elegance in the upper premium category. Del Rio also discusses Oceania's Simply More all-inclusive packages, which include free Wi-Fi on two devices per guest starting in October, as well as the future of Vista, which will feature a world cruise in 2026. For more information, visit www.OceaniaCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dr. Ernest Hillaire, deputy prime minister and minister of tourism, investment, culture, creative industry and information for St. Lucia talks with Dawn Barclay of Insider Travel Report at ASTA's second annual Caribbean Showcase about tourism on his island, including post-COVID visitor growth, increasing airlift, and new and soon-to-open accommodations. For more information, visit www.stlucia.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amor Vidal-Morrell, reservations and specialty sales manager for Air Tahiti Nui, talks with Alan Fine of Insider Travel Report about the 25 year history of her airline, its new fleet, including new types of aircraft and seat classes. Vidal-Morrell also describes the airline's partnerships with the Tahitian Tourist Board and Paul Gauguin Cruises. For more information, visit www.AirTahitiNui.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Claire Maguire of Cruise Planners, Martha Rhodes of Brownell and Ron Dawick of Sea Courses talk with Alan Fine of Insider Travel Report about what they will tell their clients about the cruising in Tahiti on M/S Paul Gauguin on its 25th anniversary, including her food, features, amenities and activities. All three advisors do agree on one thing: This a cruise for people who never thought they would cruise. For more information, visit www.PGCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO for the American Society of Travel Advisors (ASTA), talks with Dawn Barclay of Insider Travel Report about ASTA Caribbean Showcase, held late last month at Beaches Turks & Caicos. Kerby details the range of speakers, including seven Caribbean tourism ministers, special education sessions and more that have quickly made this ASTA Showcase an essential event for those travel advisors selling the Caribbean. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gaelle Pichon, cruise director for Paul Gauguin Cruises, talks with Alan Fine of Insider Travel Report about how she enriches the voyages for her guests with the help of her seven Tahitian performers/ambassadors, a troupe called Le Gauguin and La Gauguin. Together, they bring the culture and traditions of the islands organically onto the ship. Pichon also details Gauguin’s guest speaker program, which included on this cruise a lecture by actor Bruce McGill, whose more than 60-year career has included “Animal House” and Steven Spielberg’s “Lincoln.” For more information, visit www.PGCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kurt Macher, general manager of the Shangri-La Hotel at The Shard in London, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about his quickly famed property located high above the city. With luxurious rooms and suites, a restaurant and bar in the sky, and even a spa, the Shangri-La offers a spectacular place to stay with magnificent views and wonderful service. For more information, www.shangri-la.com/en/london/shangrila.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
While cruise ships visit many ports of call, there are some that clearly are cruise hubs, where many ships visit. Melanie Schinkel, Aussie specialist program team leader for Tourism Australia, talks with Alan Fine of Insider Travel Report about what there is to see and do at her port, where to dine, where to tour and how to set up special shore excursions so your clients may explore the the surrounding region. For more information, visit tourism.australia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
With the original ship used in the television show "The Love Boat," Princess Cruises has reinvented itself since COVID, embracing its legacy and forged ahead with new ships, Itineraries, products, services, activities, destinations and travel advisor support. Learn what you need to know about Princess in order to sell it well. Carmen Roig , vice president sales for Princess Cruises talks with Alan Fine of Insider Travel Report. For more information, visit www.OneSourceCruises.com, www.PrincessPartners.com and www.Princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Liz Coleman, vice president of sales for Paul Gauguin Cruises in the U.S., talks with Alan Fine of Insider Travel Report about the 25th anniversary of the Paul Gauguin, her upgrades, as well as how to sell the ship and to what type of guest. Coleman goes over promotions for guests and for travel advisors, including special training programs. She also reveals plans for three new longer voyages of 14-, 16-, and 20-nights that will delve into Oceania, Indonesia and Melanesia as the ship moves to dry-dock for maintenance and still more upgrades in 2025. For more information, visit www.PGCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Don Cortusi, founder of Lip Smacking Foodie Tours, talks with James Shillinglaw about his latest food tours in Las Vegas, expanding beyond downtown Vegas to the Strip and beyond. Cortusi is cutting deals with more top restaurants, some that aren’t easy to access, to give his guests the opportunity to taste some of the best food in town. For more information, visit www.lipsmackingfoodietours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Michel Quioc, skipper of the M/S Paul Gauguin, talks with Alan Fine of Insider Travel Report about his start as a lowly ship’s mate 20 years ago, the 25th anniversary of has well-known ship, how the vessel has been upgraded, and how she is benefiting by being a part of Ponant’s luxury fleet since 2019. Quioc also reveals how the Gauguin offers her medical team and facilities to the people of Tahiti, especially the remote islands, and how the people of Tahiti miss the ship every two years when she is in dry-dock. For more information, visit www.PGCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul Barry, CEO of Avanti Destinations, talks with James Shillinglaw of Insider Travel Report about his FIT operator’s new South Pacific programs, specifically to Australia, New Zealand and Fiji. Barry explains why Avanti is expanding beyond Europe, South America, Central America, Asia, and the Middle East and North Africa to offer tailor-made products in the South Pacific, including suggested itineraries—and Avanti only works thought travel advisors. For more information, as well as how to access special webinars on the new South Pacific program, visit book.AvantiDestinations.com and www.avantidestinations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ships are getting larger and more intricate, with even more stateroom categories, dining options, activities, new technology and even dedicated island or beach destinations that guests can visit. This panel of major cruise line executives takes a look at the new products, services, activities and destinations that make for modern cruising today. If you can think it, they are offering it on these grand palaces at sea, whether it’s on a mega-ship or a medium-sized vessel. This panel of cruise experts tells you what’s new on modern larger or medium-size cruise ships and how to sell it. Panelists are John Diorio, vice president-North America sales, Virgin Voyages and Anthony Meloro, director, business development support trade & host travel partner relations for Royal Caribbean. For more information, visit www.VirginVoyages.com and www.RCCL.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
The fact that expedition cruising has grown enormously over just the last five years, should come as no surprise. Even during the pandemic, cruise lines were launching new expedition vessels that sailed to ever more remote destinations—and we’re not just talking about Antarctica and the Arctic. There are expedition cruises to remote islands, fantastic new places and even familiar ports that deserve a new take. But how can you figure out which expedition your clients should go on? This panel of expedition experts tells you how. Panelists include Tim Burch, Central Regional sales director, Atlas Ocean Voyages; Tim Amm, expedition director, Silversea; and Ellen McIlvaine, vice president of sales for Ponant. For more information, visit www.atlasoceanvoyages.com, www.silversea.com, and www.ponant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Miller and Andre Sustelo, principals in Accomplished, talk with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about their host agency’s new name, brand and program for independent contractors. Accomplished is one of the hot new Virtuoso-member host agencies making waves in the market. For more information, visit www.travelaccomplished.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kelly Messina, senior director of leisure sales for the Las Vegas Convention & Visitors Authority, talks with James Shillinglaw of Insider Travel Report about how your clients can still find ticket and packages for the much-in-demand F1 Las Vegas Grand Prix, including what Vegas is doing to host the race. For more information, visit www.lvcca.com or www.visitlasvegas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sam Jones, director of sales and marketing for Nobu London Portman Square, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about the latest at his luxury hotel (which Insider stayed at last year). Jones details the sleek accommodations, service and amenities—and of course the famed Nobu restaurant. For more information, visit www.nobulondonportmansquare.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Seth Wayne, owner of Sail with Seth, a Nexion affiliated travel agency, talks with James Shillinglaw of Insider Travel Report about how he switched careers from being a local TV weatherman and then a Holland America ambassador to become a travel advisor selling cruises. Wayne, a relatively new Nexion advisors, explains how his host agency gave him the tools to succeed and thrive in his new profession. For more information, visit www.sailwithseth.com or www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw moderates a panel of experts on how river cruising is expanding its reach to attract new markets, engage a more active customer, develop new destinations, and offer longer cruises. This panel examines the latest new products and services, as well as the newest destinations on the rivers of the world. They also tell you how your clients can visit familiar rivers in a completely new way They detail how you can better sell river cruising to a new generation of customers. Panelists include Alex Pinelo, senior vice president-sales for AmaWaterways; Angela Composto, vice president, marketing for American Queen Voyages; Jennifer Halboth, CEO of Riverside Luxury Cruises; John Dennis, vice president of sales and marketing for Viva Cruises; and Michael DaCosta, general manager-North America for CroisiEurope. For more information, visit www.AmaWaterways.com, www.AQVoyages.com, www.Riverside-Cruises.com, www.Viva-Cruises.com and www.CroisiEurope.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefano Baratelli, general manager of the Eden Roc Cap Cana, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about his luxury property in the Dominican Republic. Baratelli details the accommodations, Relais & Chateaux dining and activities available at Eden Roc Cap Cana, as well as what’s new at the resort. For more information, visit www.edenroccapcana.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report at Nexion’s CoNexion conference aboard Celebrity Equinox about how her host agency members are selling, new programs and more. Friedman, who also is chair of the American Society of Travel Advisors (ASTA) explains why this just might be the best time to be a travel advisor ever. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nelson Martins, general manager of the new Norwegian Viva, talks with Alan Fine of Insider Travel Report about how his new ship caters to guests with a wide range of accommodations and services, including high-end suites and special solo cabins. Martins tells you how to select the right accommodations that work best for your clients. For more information, visit www.ncl.com or www.NorwegianCentral.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stephen Arthur, director of leisure sales for Timbers Resorts, talks with James Shillinglaw of insider Travel Report at last month’s Virtuoso Travel Week about his upscale resort collection as well as the trends he’s seeing in the hotel market post-pandemic in rates, hotel policies and guest preferences. For more information on Timbers Resorts, visit www.timbersresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marco Montagnani, general manager of the Grand Hotel Victoria on Lake Como, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week about his luxury property built on the architectural structure of an ancient convent. As one of then ewest five-star hotels in Lake Como, the 81-room Grand Hotel Victoria, which is part of the R Collection, has a unique lakefront location in Menaggio, beautiful gardens and a 12,900-square-foot spa, swimming pool, and breathtaking views of the lake and surrounding mountains. For more information, visit www.grandhotelvictoria.it or www.rcollectionhotels.it.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wes Cort, vice president of food and beverage operations for Norwegian Cruise Line (NCL), talks with Alan Fine of Insider Travel Report about the wide variety of dining and drinking venues which inventively cut waste to be as sustainable as possible on the Norwegian Viva, and what your clients can expect to experience when they book the ship. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Zipkin, founder of Tradewind, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about where his growing scheduled and private charter airline is flying today, including service to Nantucket, Newport, Boston, Martha's Vineyard, Stowe, British Virgin Islands, Nevis Anguilla, St. Barths, British Virgin Islands, Puerto Rico, Antigua, St. Thomas, Bahamas, Palm Beach, Orlando, Tampa, Key West, Miami and more. For more information, visit www.flytradewind.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Kansley, senior vice president-hotel operations for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about what your clients will find on the new Norwegian Viva in rooms and suites, dining, how it differs from Norwegian Prima, and much more. Discover what this brilliant new vessel has to offer. For more information, visit www.ncl.com and www.NorwegianCentral.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amanda Elder, chief marketing officer for Kempinski Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about the newest luxury hotels and resorts in the Kempinski network. Kempinski hotels have always reflected their surroundings, so these new properties are a perfect fit for the destinations in which they are located. For more information, visit www.kempinski.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Chernesky, senior vice president-sales for Norwegian Cruise Line (NCL) talks with Alan Fine of Insider Travel Report about the new Norwegian Viva, the second ship in the Prima Class, and how you should sell all the great new features and experiences onboard to your clients. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilberto Salcedo, vice president of tourism for ProColombia, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week in Las Vegas about the growth of tourism numbers to his country, what travelers should experience in terms of sustainable tourism, how ProColombia is marketing travel and next year’s introduction by AmaWaterways of river cruising on the Magdalena River. For more information, visit https://colombia.travel/en.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Herrera, president of Norwegian Cruise Line (NCL), talks with Alan Fine of Insider Travel Report about the new Norwegian Viva, the second Prima class ship launched by the cruise line. Herrera talks about what this new ship means to NCL, his team’s strategic vision for the line, the factors contributing to the record sales, the thought behind the renovation of Norwegian Joy and much more. For more information, visit www.NorwegianCentral.com and www.NCL.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cinzia Amadeo, senior vice president of global marketing for Silversea, talks with James Shillinglaw of Insider Travel Report aboard the line’s new Silver Nova, a unique new entry into the luxury cruise market. Amadeo details how her company is marketing the new ship and offers suggestions on how you should market it as well. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jerry Mpfune, president-North America & Global Creative Leader for South African Tourism South African Tourism, talks with James Shillinglaw of Insider Travel Report about his country’s many attractions and experiences for travelers. Mpfune details the latest tourism numbers, new airlift to the South Africa, new accommodations and much more. For more information, visit www.southafrica.net.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa DaSilva, president of TTC Tour Brands, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week in Las Vegas about her company’s many brands—including Trafalgar, Insight Vacations, Luxury Gold, Brendan Vacations, Contiki and Costsaver. Da Silva details how these brand differ and how they fit together for a complete set of tour experiences that you can sell to your clients. For more information, visit www.ttc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Tonet, vice president of product strategy for Silversea, talks with James Shillinglaw of Insider Travel Report about how his luxury cruise line conceived and completed the revolutionary Silver Nova. Tonet details how Silversea developed the ship’s design, culinary program, rooms and suites, entertainment and activities. It all adds up to a unique new luxury experience at sea. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Silversea’s Joe Leon, head of sales for the Americas, and Peter Shanks, managing director-U.K., Ireland, Middle East and Africa, talk with James Shillinglaw of Insider Travel Report about the key selling points of y previous cruise ship. From the position of the pool and the stack on the top decks to the spacious new interiors, Silver Nova sets out to reinvent the luxury cruise ship. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider their brand new Silver Nova, which has a unique asymmetrical design unlike anTravel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen McCabe-Young, senior vice president of marketing for Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week in Las Vegas about how the luxury travel network is marketing the benefits of both its travel advisor members and preferred partners, using a series of dedicated So Virtuoso videos, a revamped Virtuoso magazine, new digital marketing and much more. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Sachs, director of Silversea’s S.A.L.T. (Sea Air Land Taste) program, talks with James Shillinglaw of Insider Travel Report about how S.A.L.T. now has more space and more resources onboard the new Silver Nova, with venues designed for the program specifically. There’s a dedicated S.A.L.T. kitchen with meals served reflecting the destinations visited by the ship; a S.A.L.T. Bar, with drinks reflecting those destinations; and a S.A.L.T. lab, which offers a cooking school focused on local fare, which doubles as a S.A.L.T. Chef’s Table at night offering an elaborate tasting menu. Plus there are S.A.L.T. excursions to wineries, markets and restaurants at most of the destinations visited by the ship. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Kolner, executive vice president of Virtuoso, the luxury travel network for top travel advisors and partners, talks with James Shillinglaw of Insider Travel Report, about the size of the network, the market for luxury travel, how Virtuoso members are feeling about their business prospects, how Virtuoso advisors and partners are viewed by clients, and Virtuoso benefits that members value you most and more. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilad Berenstein, a member of Virtuoso’s board and TK, talks with James Shillinglaw of Insider Travel Report about the state of travel technology today, particularly the technology that is beig used and can be applied to the travel trade. Berenstein led a special conference on technology at Virtuoso Travel Week earlier this month were top tech companies served on panels and gave talks about their products, and even technology companies from outside travel participated. From AI to back office systems to itinerary developers and more, it’s once again a whole new world out there. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Bruzzone, senior vice president of marine operations for Silversea, talks with James Shillinglaw of Insider Travel Report about Silver Nova, the luxury cruise line’s revolutionary new, 728-guest vessel. Bruzzone explains why Silver Nova’s unique asymmetrical design provides more space on the top decks and in the interiors. You may be tempted, as we were, to move the ship’s stack and pool to the center, but you soon get used to a whole new boutique hotel form of cruising. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristin Karst, executive vice president and co-owner of AmaWaterways, and Lisa McCarl, owner of Millersville, Md.-based McCarl Travel, an Inteletravel affiliate talk with James Shillinglaw of Insider Travel Report about an upcoming new specialty river cruise focused on plant-based travel. This culinary specialty is a growing trend for many clients who rely on plant-based food for their health. For more information, visit www.amawaterways.com or email iisa.mccarl@gmail.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Muckermann, president of Silversea, talks with James Shillinglaw of Insider Travel Report onboard the new Silver Nova, the 728-guest ship that features a unique asymmetrical design. This new design provides more room on the top decks and the interiors of the ship. Muckermann details these innovations for this groundbreaking new vessel. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yulanda Marais, head of spa and wellness for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about the wonderful treatments available at Explora 1’s new spa, the facilities available In the spa, and what your clients can expect (and yes, we tested the spa out—amazing). For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cal Almaguer, senior vice president of sales and Service for Princess Cruises, talks about his line’s upcoming new ships, Sun Princess and Star Princess; new inclusions for the Princess Plus and Princess Premier programs: the new homeport in Port Canaveral; Princess Perfect Weddings; and how the line is expanding even more in Alaska and Europe. For more information, visit www.princesscruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heike Berdos, general manager for Explora I, talks with James Shillinglaw of Insider Travel Report about her brand new ship, which offers exquisite décor, sumptuous suites and some very fine dining. There is no cruise director or hotel director about, but Berdos fills those roles as part of her role as general manager of a luxury boutique hotel at sea. For more information, visit www.explorajourneys.com.
Matthew Upchurch, chairman and CEO of Virtuoso, sits down with James Shillinglaw of Insider Travel Report to review last week’s Virtuoso Travel Week, the state of the Virtuoso luxury travel network today, how now just might be the best time to be a travel advisor. For more information on Virtuoso, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Drew Gowland, head of entertainment for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about what guests can see and do onboard the revolutionary new Explora 1. The ship has effectively replaced a theatre with a nightclub and lounge, offering singers, jazz combos, bands, and pianists playing Steinways. In other venues Explora I offers “luminaries” speaking on all kinds of topics related to the places the ship visits. It’s a different kind of entertainment that breaks the mold of more traditional offerings. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Gelineau, head of product and guest experience for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about what your clients can expect from the new luxury Explora I, which just had its first cruise the first week of August. Gelineau explains why Explora Journeys is not selling itself as a cruise, but as a luxury boutique hotel experience at sea, complete with the ultimate in fine dining, super accommodations and unique entertainment, all while visiting wonderful destinations. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Franck Garanger, head of culinary for Explora Journeys, talks with James Shillinglaw of Insider Travel Report on the new Explora I about the amazing dining options available on the luxury ship, including six restaurants—including Anthology, Emporium Marketplace, Sakura, Marble & Co. Grill, Fil Rouge, Med Yacht Club. He also describes the manyother dining experiences onboard, such as a Chef’s Kitchen that on this sailing was created by Garanger himself. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Serena Melani, master of Explora I, talks with James Shillinglaw of Insider Travel Report about her absolutely beautiful new luxury ship, the first of six from Explora Journeys. Capt. Melani details the ships capabilities, the design and the sailings for her new vessel, as well as what your clients will experience. She also tells the story of her own remarkable maritime career. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, chief sales officer for Explora Journeys, talks with James Shillinglaw of Insider Travel Report on the first sailing of the brand new, ultra-luxury Explorer I about the ship’s spacious public areas, beautiful décor, multiple pools, brilliant sun decks, exquisite dining options and more. For the past three years, Austin has been actively and successfully selling a ship that didn’t exist—but now he has an exemplary vessel that truly lives up to all the advance hype. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bernie Leypold, senior vice president of hotel operations for Crystal Cruises, talks with James Shillinglaw of Insider Travel Report, about how Crystal completely refurbished the beautiful Crystal Serenity to return it to its former glory and then some. Leypold, a veteran Crystal executive, describes how he helped oversee the renovation of the ship, which took place in less than a year from when the Crystal brand was purchased by Manfredi Lefebvre D’Ovidio. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marett Taylor, chief sales officer for A&K Travel Group and Crystal Cruises, talks with James Shillinglaw of Insider Travel Report about the top selling points for the “new” Crystal, including fine dining at top specialty restaurants and the main Waterside restaurants; larger, redecorated suites; the same top service from a very experienced crew; and beautiful redesigned public spaces. For more information, visit www.crystalcruises.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Peterson, hotel director on Crystal Serenity, talks with James Shillinglaw on Insider Travel Report about the ship’s newly expanded and redecorated suites, top dining venues and top-notch service from the crew make cruising with Crystal a true luxury experience once again. Peterson, a veteran hotel director with Crystal, describes what’s new on Serenity and what’s still the same at a very high standard. For more information visit www.crystalcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rick Spath, cruise director once again on Crystal Serenity, talks with James Shillinglaw of Insider Travel Report about the refurbished ship’s return to service along with 80 percent of its former crew. Spath, who was cruise director of Serenity for the former Crystal Cruises, details how he and his fellow crew members are thrilled to be back onboard, how the ship delivers great entertainment and dining, along with larger, renovated suites, and how it continues to deliver a truly Crystal luxury experience. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cristina Levis, CEO of A&K Travel Group, parent of the “new” Crystal Cruises, talks with James Shillinglaw aboard the completely refurbished Crystal Serenity about why the company purchased the Crystal brand and its two ocean ships, Serenity and Symphony. Levis also tells why owner Manfredi Lefebvre D’Ovidio, former owner of Silversea Cruises, wanted to get back into a business his family has been in for many years. She details how Crystal Serenity was completely new and expanded suites, refurbished restaurants and how 80 percent of the crew has returned to serve Crystal guests. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Here is a preview of one of the panels taking place this week at Virtual RoadShows-Selling Cruise Vacations. Luxury cruising has evolved dramatically in just the last few years, with new players entering the market and the concept of luxury itself changing as well. Luxury cruise lines are adding new and more exotic itineraries, refocusing on world cruises, changing the onboard product, and offering a more inclusive experience. This panel looks at how luxury cruising is changing and how travel advisors can better sell it to their higher end customers. Moderated by Alan Fine of Insider Travel Report. this panel includes Tricia Wolf, vice president of sales for Oceania Cruises; Brenna Abels, director trade management for Regent Seven Seas Cruises; and Elizabeth Fettes, vice president of sales for Scenic and Emerald Cruises,. To join Virtual Roadshows-Selling Cruises Vacations,, visit and sign up at www.taconnect.travel/agent-reg-cruise-vacations-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Back in March we interviewed Annarita Aprea, director of sales and marketing at Casa Angelina, in New York's Central Park about her luxury property on the Amalfi Coast. Now James Shillinglaw of Insider Travel Report talks with her once again, but this time on the rooftop of Casa Angelina, itself, located in the tiny town of Praiano, Italy. The property has 37 rooms with gorgeous views of nearby Positano, a gourmet restaurant where you can dine al fresco, pool and casual restaurant, a spa and unique modern glass sculpture throughout. For more information, visit www.casangelina.com.
Mariella Avino, managing director of Palazzo Avino, talks with James Shillinglaw of Insider Travel Report about her legendary family owned luxury hotel in Ravello, Italy. Avino tells you how your clients can dine at the hotel’s Michelin-star restaurant with incredible views of the Amalfi coast, the range of unique accommodations that can satisfy any guest, and even a newly renovated beach club located directly on the sea far below the property. For more information, visit www.palazzoavino.com.
Jaqueline Gil, marketing director for Visit Brasil (Embratur), talks with Alan Fine of Insider Travel Report about the country's new tourism marketing campaign based on how Brasilians spell their nation's name with an “s” instead of a “z." The campaign plays on words with an with "s" in them and defines what makes for an authentic Brasil experience. Gil also discusses the return of U.S. visitors to her country, new flights and connectivity, including partnerships with Latam and Delta Air Lines, new hotels, events, sustainability, travel advisor programs and visitor safety. For more information, visit www.VisitBrasil.com/Spectacular.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Wiseman, the new CEO of Nocturne Luxury Villas and former senior vice president and general manager of ALG Vacations, talks with Alan Fine of Insider Travel Report about the history of Nocturne, its recent mergers, his plans for the company, what makes it different from other companies offering villas, and special incentives for travel advisors. For more information, visit www.NocturneLuxuryVillas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brandi McBride, a travel advisor with Connoisseur Travel, talks with James Shillinglaw about how younger travel professionals are entering the agency business and finding new leadership roles in professional organizations like ASTA. And McBride should know, she is McBride is on the New York ASTA (NYASTA) board as secretary and liaison to ASTA's Young Professionals Society. Even more significantly, she was named ASTA's YPS Person of the Year for 2023. In this interview, she talks about how she got into the business, how she's grown in the profession and why being a travel advisor is such a rewarding job for younger people For more information, visit www.asta.org and www.ctltd.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jade McBride, president of Ted Turner Reserves, sits down with James Shillinglaw of Insider Travel Report to talk about his complex of luxury sustainable properties in New Mexico developed by media tycoon Ted Turner on his own land and homes. These award-winning resorts offer true Western getaways for guests with great food, accommodations, wildlife, and activities. For more information, visit www.tedturnerreserves.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kelly Kimple, CEO of Adventures in Good Company (AGC), talks with James Shillinglaw of Insider Travel Report about how she creates experiences of a lifetime for women seeking new adventures. AGC’s small group getaways encourage women of all ages and life stages to connect and re-connect with their adventurous selves, other women and cultures, and the natural world. For more information, visit www.adventuresingoodcompany.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rosana Morillo, Secretary of State for Tourism for Spain, sat down with James Shillinglaw of Insider Travel Report when she was in New York earlier this month to participate in a UN conference on sustainable tourism. Morillo describes how Spain is working to make tourism more sustainable, as well as how the country measures that sustainability. She also reveals the latest numbers of visitors to Spain, noting strong growth from the U.S. market. For more information, visit www.spain.info.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Lim, acting director-U.S. for Hong Kong Tourism Board, talks with James Shillinglaw of Insider Travel Report about what's new in Hong Kong, which is now completely open for travel after three years where it was virtually closed due to the pandemic. Lim describes Hong Kong's new arrival and departure experience at the airport, new hotels, new dining options, museums, festivals and much more. For more information, visit www.discoverhongkong.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jacqueline Barney, senior vice president-global marketing for Crystal Cruises, talks with James Shillinglaw of Insider Travel Report at a lunch at Nobu Downtown in New York City to celebrate the renewed partnership between Chef Nobu Matsuhisa and Crystal, which will once again feature his restaurants aboard its two renovated ships. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Adam. director of sales for Down Under Answers, talks with James Shillinglaw of Insider Travel Report about a fam trip to New Zealand we took with 10 travel advisors that offered a great overview of this fabulous destination. From Māori culture to Ruby in Auckland to lots of wind in Hawkes Bay to adventure activities in Queenstown, this trip had it all. Adam reviews what we did and how we did it. This is the final video of a series we’ve been posting on this trip. For more information, visit www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Burgess, lead guide for Bush & Beach Tours in Auckland, New Zealand, takes James Shillinglaw of Insider Travel Report on a tour of the parks, beaches and suburbs just outside the city to discover the country’s nature preserves, history and a whole lot more. This video is from a fam trip organized by Down Under Answers. For more information, visit https://bushandbeach.co.nz or visit www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lee Saunders, owner and lead guide for Alpine Luxury Tours, talks with James Shillinglaw of Insider Travel Report about his local tour operation in Queenstown. Saunders details how Alpine Luxury can deliver almost any experience, from hiking to jetboating to culinary and wine experiences and more, when your clients visit this most scenic area of New Zealand. This video is from a fam trip created by Down Under Answers. For more information, visit www.alpineluxurytours.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tegan Worthington, sales and marketing manager for Glacier Southern Lakes Helicopters, talks with James Shillinglaw about her company’s flightseeing tours to explore the mountains, glaciers and lakes around Queenstown, New Zealand. With the latest helicopters and great pilots Glacier South Lakes Helicopters is the operator many turn to for both transportation and tours of the area. This video was produced during a fam trip created by Down Under Answers. For more information, visit www.glaciersouthernlakes.co.nz and www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Geraldine McMillan, sales manager for RealNZ, talks with James Shillinglaw of Insider Travel Report about the adventures her company can provide to your clients, from an excursion to Milford Sound for a cruise past the waterfalls to a dinner experience at Colonel’s Homestead restaurant on Wakatipu in Queenstown, plus much more. This interview was completed during a fam trip created by Down Under Answers. For more information, visit www.realnz.com or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dr. Merel Dalebout, a submersible pilot and naturalist, and Seb Coulthard, a submersible pilot and historian, talk with James Shillinglaw about Seabourn Venture’s two U-Boat submersibles (submarines), which offer guests an adventure in this case in the depths of the cold blue waters of Greenland. Dalebout and Coulthard talk about how they learned how to pilot the submersibles, what they like about the subs, and what else they do as part of the expedition team aboard the ship. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katherine Cahill, sales and events manager for Headwaters Eco-Lodge at Glenorchy, talks with James Shillinglaw of Insider Travel Report about this completely sustainable hotel near Queenstown, New Zealand. With a unique restaurant focusing on local products, comfortable public lounges and bars, and some very special rooms and cabins, Headwaters is positioned as the perfect place to enjoy the region’s natural and adventure attractions. We visited this lodge as part of a fam trip offered by Down Under Answers. For more information, visit www.theheadwaters.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gerald Mosslinger, senior vice president-hotel operations for Seabourn, talks with James Shillinglaw of Insider Travel Report about Seabourn Venture, the line’s first luxury expedition ship. Mosslinger details the range of accommodations, including spectacular suite, as well the dining onboard at the Colonnade and The Restaurant, plus a brand new room service program. Most of all, he talks about how Seabourn delivers its personal brand of service on a true expedition ship. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Rose, chief executive of the Rees Hotel in Queenstown, New Zealand, talks with James Shillinglaw of Insider Travel Report about his sumptuous accommodations overlooking Lake Wakatipu. With a wide range of rooms, suites and even apartments, the Rees, named after Queenstown’s first European settler, features a top-notch restaurant, spa and other comforts for those needing a base to explore the region. Travel advisors and Insider stayed at the Rees as part of a fam trip developed by Down Under Answers. For more information, visit www.therees.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matt Woods, CEO of Destination Queenstown in New Zealand, talks with James Shillinglaw of Insider Travel Report, about the incredibly varied attractions of his popular city and region, including wineries, fine cuisine, ski resorts, jetboating, spectacular mountains, and much more. This video is from a recent fam trip organized by Down Under Answers. For more information, visit www.queenstownnz.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brandon Payne and Robert Egelstaff, lead kayak guides on Seabourn Venture, talk to James Shillinglaw about the experience they deliver to guests, including a paddle through stunning fjords past massive mountains and glaciers, thousands of bird species, seals and more. They also regale us with some surprising stories about the joys of kayaking. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robin West, vice president-expedition operations and planning for Seabourn, talks with James Shillinglaw about how the luxury cruise line develops its expeditions and forms its teams. On an Arctic cruise of Greenland and Iceland, West describes what guests will see and do in these remote destinations, including kayaking, Zodiac rides through fjords and past glaciers, wildlife viewing of birds, seals and whales, and much more. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alia McWhirter and Kim Botherway of Altitude Tours in Queenstown talk with James Shillinglaw of Insider Travel Report about the range of services their small group operator provides to deliver wine tasting experiences, jetboat rides, helicopter rides, transfers and a whole lot more. This tour was booked as part of a fam trip created by Down Under Answers. For more information, visit www.altitudetours.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Comedian Jay Leno, former host of NBC’s Tonight Show, spoke with the press last month just before he served as godfather to rechristen Carnival Venezia as the part of the “Fun Italian-Style” Carnival fleet. What we found out: Leno has never cruised before, he likes the fact that his Italian heritage fits in with the Carnival Venezia’s theme, and he thinks his immigrant grandfather would have been amazed that he was christening a cruise ship. For more information, visit www.goccl.com or www.carnival.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Thomas Moschetta, general manager of wine at Kinross, talks with James Shillinglaw of Insider Travel Report about his unique winery just outside Queenstown, New Zealand. With accommodations, a restaurant and a new wine tasting facility, this is one of the most advanced wineries in the country. This winery visit is part of a recent fam trip to New Zealand created by Down Under Answers. For more information, visit https://kinross.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Natalya Leahy, the new president of Seabourn, talks with James Shillinglaw of Insider Travel Report on her President’s Cruise aboard Seabourn Venture, the luxury line’s new expedition vessel, on an Arctic cruise to Greenland and Iceland. Leahy tells us her goals for Seabourn, what Seabourn Venture offers in terms of expeditions and service, and how she’s looking forward to Seabourn Pride, the line’s second expedition ship, due out in October. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Louise Frend, managing director of Unique Stays & Experiences, talks with James Shillinglaw of Insider Travel Report about the Mangapapa Hotel, located in Havelock North near Napier in New Zealand’s Hawke’s Bay region. Frend describes the historic luxury boutique country estate, which has just 12 rooms, a restaurant, day spa and a pool. Frend, a travel and tourism expert, owns a company that specializes cost-effective, personalized marketing solutions showcasing New Zealand tourism products. This video is from a fam trip offered by Down Under Answers. For more information, visit https://mangapapa.co.nz, https://uniquestays.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Banks, customer experience manager at Craggy Range Winer, talks with James Shillinglaw of Insider Travel Report about the wine, the restaurant and the accommodations at this family owned winery. Banks manages the winery’s Cellar Door and visitor hosting program at this winery located in the shadow of Te Mata Peak in the premium wine growing area of Hawke’s Bay New Zealand. This video is from a fam trip organized by Down Under Answers. For more information, https://craggyrange.com or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hamish Prins, owner and director of Prinsy's Tours, takes James Shillinglaw of Insider Travel Report on a tour of many of the wineries in Hawke’s Bay and a whole lot more in the region around Napier. This video is from a fam trip organized by Down Under Answers. For more information, visit www.prinsystours.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Picard, president and CEO of Bastion Industries, talks with Alan Fine of Insider Travel Report about Canada’s Wendat nation; the luxury hotel Premieres Nations and Museum in Wendake; the hotel's food program and Michelin chef; Onhwa' Lumina, a spectacular light show in the woods; and Picard's own moccasin factory, which enables him to give back to his people and community. For more information, visit www.TourismeWendake.ca, www.HotelPremieresNations.ca, www.OnhwaLumina.com and www.BastienIndustries.ca.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chuck Conine, owner of Travel with Charley, a top-producing independent affiliate with Avoya Travel, talks with Alan Fine of Insider Travel Report about his life in hospitality, the history of his agency, what Avoya does for him and his agency, and what it means to win Avoya’s Flowerfly Award. Conine also discusses Avoya's "Leave it to the Experts" marketing campaign and why it is the perfect message to send to travelers at this time. For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chelsea Ambrahoff of Church Road Winery in Napier, talks with James Shillinglaw of Insider Travel Report about her winery, which offers tastings and light bites, and a great introduction to this famed Hawke’s Bay wine region in New Zealand. This video is part of a fam trip organized by Down Under Answers For more information, visit www.churchroad.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Caroline Sheedy, tourism and experience manager at J.J. Corry, talks with Benjamin Bass of Insider Travel Report about her whisky farm that took its inspiration from J. J. Corry, a local bonder and blender from the late 1800s in the county of Clare in Ireland. Sheedy details the process of whisky bonding, the flavoring of whisky aged in bourbon, sherry, tequila and even maple syrup casks to name a few varieties. For more information, visit www.JJCorry.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elle Armon-Jones, owner of Big Foody Food Tours, takes James Shillinglaw of Insider Travel Report on a culinary tour of Auckland, New Zealand’s largest city. Her walking tours are designed to showcase a destination through the eyes of a local and enjoy local cuisine and specialty foods. This is the fourth in a series of videos produced during a recent fam trip offered by Down Under Answers. For more information, visit www.thebigfoody.com or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ashley Hunter, senior vice president of partnerships for Avoya Travel, talks with Alan Fine of Insider Travel Report about how partnerships with Certares (a major investor in the company), Travel Leaders Network, the American Society of Travel Agents (ASTA) and Cruise Lines International Association (CLIA) help Avoya to secure new products, programs and professional development in support of its independent affiliates. Hunter also discusses Avoya's newest programs, including Avoya Flight and Avoya Hotels. For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sam McCully, senior vice president of marketing for Avoya Travel, talks with Alan Fine of Insider Travel Report about how Avoya is supporting travel advisors with its “Leave it to the Experts” campaign, which comically depicts what can go wrong without a travel advisor's assistance. McCully also explains how Avoya-affiliated travel advisors can use the tools in Avoya's marketing resource center as well as what sets Avoya apart from other host agencies. For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cecil Portato, sales manager for All Blacks Experience in Auckland, gives James Shillinglaw of insider Travel Report a tour of this unique attraction, which teaches you about New Zealand’s national rugby team, why it’s been so successful and even how to use the fundamentals of team building yourself. This is the third in a series of videos from a fam trip organized by Down Under Answers. For more information, visit www.experienceallblacks.com or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dane Tumahi, a descendant of Māori chiefs, gives James Shillinglaw of Insider Travel Report a fascinating guided tour of Maungawhau (Mount Eden), a mountain that formerly was a Māori settlement and sacred site high above Auckland. Tumahi details the history, customs and traditions of the Māori people, which is so crucial to truly understanding New Zealand. This video is from the second day of a fam trip to New Zealand created by Down Under Answers. For more information, click on https://staynative.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gabriel Young, owner of Terra & Tide in Waiheke Island, New Zealand, talks with James Shillinglaw of Insider Travel Report about her day-tour operator’s guided walks, zip-lines excursions, wine tours and much more. It’s the perfect escape for your clients looking for a quick island getaway after a long flight to Auckland. This is the first of a series of videos from a New Zealand fam trip created by Down Under Answers. For more information, visit https://terraandtide.co.nz or www.duatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Hirshan, senior vice president of sales for Avoya Travel, talks with Alan Fine of Insider Travel Report about Avoya's Land Forum, including who attended, what new technology and partnerships were revealed, and how land sales have been explosive since 2019. Hirshan also details what makes Avoya different, specifically all the ways advisors get leads, including live leads, smart leads, leads from partner Travel Leaders Network's Agent Profiler and, of course, support for the advisors' own leads. For more information, visit www.AvoyaNetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Nolan, general manager of Dromoland Castle in County Clare, Ireland, talks with Benjamin Bass of Insider Travel Report about the history of his famed luxury castle hotel, as well as the accommodations, dining options and upcoming renovations, especially to the spa. For more information, visit www.dromoland.ie.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Kaplan, leader of sales and education for Little Canada, talks with Alan Fine of Insider Travel Report about her commissionable attraction in Toronto where guests can see Canada in miniature and watch over the next five years as artists add more Canadian destinations. Kaplan shows how guests can even receive a replica of themselves in miniature. For more information, visit www.Little-Canada.ca.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melissa Krueger, CEO of Classic Vacations, talks with James Shillinglaw of Insider Travel Report about her luxury wholesaler’s new Beyond by Classic booking platform for travel advisors, as well as what destinations Classic serves, new hotels in its inventory, what’s selling well this year and who owns Classic now. For more information, visit www.classicvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Luz María Zepeda Esquerra, director of the Tourism Board of La Paz Baha California Sur, talks with Alan Fine of Insider Travel Report about her hidden gem on the Sea of Cortez, a two-hour drive from Los Cabos, where guests can swim with sea lions, watch for grey whales, visit beaches and deserts, and stargaze. Zepeda Esquerra also covers new hotels and how safe the area is for families, honeymooners, solo and adventure travelers. For more information, visit www.GoLaPaz.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mikko Turtiainen, director of sales-the Americas for Condor Airlines, talks with James Shillinglaw of Insider Travel Report about the history of the German airline, where it’s positioning itself for the American market, where it flies and what the inflight experience is all about, including classes of service, seating configuration, food and more. For more information, visit www.condor.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cindy D'Aoust, president and CEO of American Queen Voyages, talks with James Shillinglaw of Insider Travel Report about her company's decision to refocus on river cruises for the 2024-25 season on the Mississippi, Upper Mississippi, Snake and Columbia rivers with three ships—American Queen, American Countess and American Empress (with American Duchess in reserve for charters). AQV will sell its two lake cruise vessels, Ocean Voyager and Ocean Navigator. AQV will continue to sell Alaska expedition cruises no Ocean Victory. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Philipp Reutener, hotel director for SH Diana, talks with Pam Apple of Insider Travel Report about the differences between the ship and other Swan Hellenic expedition vessels. He details the accommodations, dining options, public areas, spa, gym, basecamp, library and laboratory. Reutener also confirms that the Polar Class PC6 ship will be getting the same popular fireplaces already on SH Vega and SH Minerva. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elizabeth Crabill, CEO of CIE Tours and newly appointed chair of the United States Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report about her new position and how she wants to help all tour operators through advocacy. Crabill also reports that CIE’s sales have returned to pre-pandemic levels and talks about the company’s newest tours and products. For more information, visit www.cietours.com or www.ustoa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Andrews, general manager of Sheen Falls Lodge in Kenmare, Ireland, talks with Benjamin Bass of Insider Travel Report about his luxury country club in County Kerry on the Wild Atlantic Way. The property offers guests access to Killarney National Park, the Ring of Beara, the Ring of Kerry and the Ring of Kerry Golf Club. Andrews describes the lodge’s rooms, two restaurants, art collection and activities, including fishing, horseback riding, hiking, falconry, archery, wine and whiskey tasting and much more. For more information, visit www.sheenfallslodge.ie.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adolfo Perez, senior vice president of global sales and trade marking for Carnival Cruise Line, talks with James Shillinglaw of Insider Travel Report aboard the newly renamed Carnival Venezia about how to you can sell Carnival Fund Italian Style. The newest addition to the Carnival combines Italian food, décor and ambiance with more typical Carnival “fun” bars, restaurants and entertainment for a whole new concept in cruising. For more information, visit www.goccl.com or www.carnival.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mike Hoover, general manager of the Moxy Williamsburg, talks with James Shillinglaw of Insider Travel Report about his brilliant hotel in stylish Williamsburg, Brooklyn. With efficient boutique accommodations, a great rooftop bar, a cool lobby bar, a nightclub and an already popular Mesiba restaurant, the hotel is a great jumping off point to explore Williamsburg. For more information, visit www.moxywilliamsburg.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Todd Elliott, president of Cruise Vacation Outlet in Orlando, and a member of MSC Cruises’ travel advisory board, talks with James Shillinglaw of Insider Travel Report about why he sells so many MSC Cruises’ sailings and how he hopes to sell the line’s newest and most sustainable ship—MSC Euribia. For more information, visit www.msccruisesusa.com or www.cruisevacationoutlet.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Valerie Wilson, chairman of Valerie Wilson Travel and godmother of SH Diana, and Joe Maloney, Swan Hellenic’s new vice president of sales for North America, talk with Pam Apple of Insider Travel Report about Swan Hellenic’s newest entry in luxury expedition cruising, Wilson tells us what she likes about the ship, which she christened last month, and Maloney tells you how to sell it. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Linden Coppell, vice president of sustainability and ESG for MSC Cruises, talks with James Shillinglaw of Insider Travel Report about why MSC Euribia is one of the most sustainable and eco-friendly cruise ships at sea. MSC has even focused much of its advertising message on the ship’s “green” features, including the fact that it just completed the first zero emissions sailing to illustrate how this can be done for cruises now and in the future. For more information, visit www.msccruisesusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kevin Kelly, CEO of Travel Nunavut, talks with Alan Fine of Insider Travel Report about how easy it is to get to his Arctic territory in northern Canada. With an abundance of waterfalls, polar bears and narwhals, expedition cruise lines are also sailing here, including Hapag-Lloyd, Hurtigruten, Ponant, Silversea. Lindblad and Adventure Canada. Kelly details the best times to visit, the new Wi-Fi and cell phone connectivity and much more. For more information, visit www.TravelNunavut.ca.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Koreen McNutt, senior vice president-sales and trade engagement for MSC Cruises USA, talks with James Shillinglaw of Insider Travel Report about how you can sell the brand new, most sustainable ship in the fleet, MSC Euribia. McNutt details the other major features of the vessel, including new dining and beverage option, such as the new Helios Winemaker digital wine tasting experience, an expanded Kaito Japanese restaurant complex, and an expanded Carousel Lounge in the stern of the vessel showcasing big band sounds. For more information, visit www.msccruisesusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Johnson, manager of market development for Tourism Nova Scotia, talks with Alan Fine of Insider Travel Report about Nova Scotia's seven diverse regions and more than 8,000 miles of coastline, making it "Canada's Ocean Playground." Johnson covers new coastal adventures, historic and cultural sites, accommodations, and three culinary "trails" to follow for lovers of lobster, chowder and wine, beer and liquor. For more information, visit www.NovaScotia.com/Travel-Trade.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karin Schreiber, Manatoba’s account manager for Germany and the U.K., talks with Alan Fine of Insider Travel Report about the Canadian province that is absolutely the center of the country. In the south, guests can see bison, while the north is the polar bear capital of the world and a place to see the Northern Lights 300 nights a year. Schreiber details new products, attractions and hotels, including other accommodation options like glamping and houseboating. For more information, email kmuir@travelmanitoba.com or visit www.travelmanitoba.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ruben Rodriguez, president-U.S.A for MSC Cruises, talks with James Shillinglaw of Insider Travel Report about MSC Euribia, MSC’s brand new flagship, which just completed the first carbon net zero emissions cruise in history. The LNG-powered ship was christened last week by Sophia Loren, who has now named 20 MSC ships. Rodriquez details the many new features of this extraordinary vessel, which is positioned as one of the most sustainable cruise ships at sea. For more information, visit www.msccruisesusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, CEO of Explora Journeys, talks with James Shillinglaw of Insider Travel Report onboard sister line MSC Cruises’ MSC Euribia about the status of Explora I, the new luxury ship being christened in early ship. Ungerer talks about why his company is focusing on delivering a luxury lifestyle experience (as opposed to just a cruise) and details how the vessel is going to introduce new accommodation options, new dining experiences, innovative excursions and much more. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Flora Gassier, market development specialist for New Brunswick, talks with Alan Fine of Insider Travel Report about why she decided to move from such beautiful French locales as Marseille and Martinque to settle in New Brunswick. Gassier describes new lodging options and new experiences, including the Lumina night walk, as well as walking the seafloor when the tide goes out at Hopewell Rocks, and much more. For more information, email Flora.Gassier@GNB.ca or visit www.TourismNewBrunswick.ca.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter McCann, general manager of the Merrion, talks with Benjamin Bass of Insider Travel Report about the history of this five-star luxury hotel in the heart of Dublin. McCann details recent renovations to the property, including a new spa, a two-star Michelin Restaurant overseen by Chef Patrick Guilbaud, and a world-class art collection and outreach to support new artists. For more information, visit www.MerrionHotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe Cloete, chief executive officer of Shamwari Private Game Reserve in Eastern Cape, South Africa, talks with Insider Travel Report’s David Cogswell about the history and mission of Shamwari, its struggle to survive the COVID lockdown, its efforts to protect elephants and rhinos from poachers, and its plans for the future. For more information, visit www.shamwari.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tannis Gaffney, senior vice president and chief marketing officer for Travel Alberta, shows Alan Fine of Insider Travel Report two videos depicting the inclusion and welcoming nature of her province. Gaffney explains how Travel Alberta is a destination management organization, and discusses how it markets, invests in route development and how it plans new products. For more information, email info@TravelAlberta.com or visit www.TravelAlberta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jerry Mpufane, president of North America and global creative leader for South African Tourism, talks with David Cogswell of Insider Travel Report about the attendance at this year's Indaba, the annual leisure trade show owned by South African Tourism, with the specific objective of creating market access for African tourism products. Mpufane also discusses the return of airlift and the development of the North American market. For more information, visit www.indaba-southafrica.co.za and www.southafrica.net.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Beth Potter, president and CEO of the Tourism Industry Association of Canada (TIAC), talks with Alan Fine of Insider Travel Report about sponsoring Rendez Vous Canada 2023, and how it supports Canada’s effort to be competitive globally in tourism by bringing together qualified buyers and sellers. Potter explains how travel advisors can apply to become a buyer and attend the show in the future. For more information, visit www.RendezvousCanada.ca.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Will Jones, brand manager for Student Universe, talks with James Shillinglaw of Insider Travel Report about a new survey his student travel agency giant commissioned showing the impact of youth travel, where the younger generations want to go, and what they want to do. Not surprisingly student travel is a giant market that is now fully emerging after the pandemic. To read the full report, click on the State of Student and Youth Travel. For more information, visit www.studentuniverse.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Deborah Yager Fleming, chief operating officer and co-owner of Acqualina Resort & Residences in Sunny Isles, Fla., talks with James Shillinglaw about how her luxury resort has been updated with new décor for all suites, a new Greek restaurant, an adult pool area and a whole lot more. For more information, visit www.acqualinaresort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wes Springer, owner of Paths Less Travelled, talks with James Shillinglaw of Insider Travel Report about his niche tour operation focused on travel beyond Prague in the Czech Republic to the small cities and towns of the rest of the country. Springer, whose wife is from the Czech Republic, began his company to focus on the beers and wines of the country. For more information, visit https://pathslesstravelled.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shawn Tubman, senior vice president of sales for Regent Seven Seas Cruises (RSSC), talks with James Shillinglaw of Insider Travel Report about the newly released 2025-s6 Voyages Collection, which features more ports, more new ports and more overnights than ever before. Tubman is holding a webinar today (June 6) at 2 p.m. EDT to provide details of the new Voyage Collection. Sign up at www.rssc.com/agent. Tubman also talks about trends in the luxury market, why world cruises and other longer sailings are so popular, and the upcoming launch of Seven Seas Grandeur this November. For more information or to register for the webinar, visit www.rssc.com/agent.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michaela Claudino, director of CzechTourism in New York, talks with James Shillinglaw of Insider Travel Report about Moravia, the Czech region famed for its great wines but also its castles, countryside and even a huge cave where you can take a boat through the grotto. And it’s all just an hour from Vienna, making this the most accessible region in the Czech Republic. For more information, visit www.visitczechia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michaela Claudino, director of CzechTourism in New York, talks with James Shillinglaw of Insider Travel Report about the many attractions of Brno, the second largest city in the Czech Republic after Prague. From a thriving restaurant and bar scene to a major castle and many architectural landmarks, Brno is a city that your clients will enjoy throughout. Claudino gives a tour of Brno, a place she knows well since she’s a native of the city. For more information, visit www.visitczechia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yves LaLumiere, president and CEO of Tourisme Montreal, talks with James Shillinglaw of Insider Travel Report about the many high-end hotels, great restaurants, museums and other attractions that make Montreal a luxury destination. Indeed, last month the city hosted Virtuoso’s Symposium, the annual gathering of top luxury travel agency owners and suppliers who are members of the luxury travel network. For more information on Tourisme Montreal, visit www.mtl.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Van Esso, founder of Crewfare, talks with James Shillinglaw of Insider Travel Report about his relatively new travel agency that provides a white level travel service for major entertainment events. Van Esso had previously developed STFU & Party, a travel agency specializing in student travel, but now he’s working to corner the market on travel for concerts and major events with Crewfare. For more information, visit www.crewfare.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marketa Bdinkova, general manager of Hotel Passage in Brno, talks with James Shillinglaw of Insider Travel Report about her property in the heart of Brno in the Czech Republic, which was initially built in 1928 as a designer hotel, but has not been completely refurbished. It features more 100 designer rooms, a top restaurant and an amazing great hall for major events. For more information, visit www.hotelpassage.eu.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Vodicka, founder of the Hotel Anybody, gives James Shillinglaw a tour of his mini-boutique hotel in Brno, Czech Republic. What’s so different about the Anyone? It’s designed to let couples rediscover romance in one of its themed rooms, from a James Bond-themed suite to a La Dolce Vita room to a Barbarella suite (think space helmets on a round bed). For more information on this quirky, fun and yes, romantic property, visit www.anybody.cz.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cara Wallace, chief marketing officer of Royal Caribbean International, talks with Dawn Barclay of Insider Travel Report about Icon of the Seas, which is 80 percent complete at the shipyard in in Turku, Finland. Wallace details the ship’s target market, expansive size, pricing, new inclusions on board, and how travel advisors can best promote it to their clients. For more information, visit www.royalcaribbean.com/icon-of-the-seas.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jana Krausova, a licensed guide in Olomouc, gives James Shillinglaw of Insider Travel Report a tour of this historic town whose massive walls contain Hapsburg palaces, scenic squares and a very different kind of town clock. It’s also a university town with lots of cool bars and restaurants. To contact Krausnova email jana.krausova@vilaprimavesi.cz. For more information on travel in Czechia, visit www.visitczechia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Moscara, general manager of the Sheraton Puerto Rico Resort & Casino, talks with James Shillinglaw of Insider Travel Report about his hotel, which is well-located next to the Convention Center and an entertainment complex. With a great selection o restaurants, a casino, a popl and a spa, the refurbished property, which earlier this month hosted the ASTA Global Conference, is the perfect place to combine a business and leisure trip. It’s close to Old San Jan but also right across the street from the convention center. For more information, click on Sheraton Puerto Rico Resort.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adolf Perez, Carnival Cruise Line’s senior vice president of global sales and trade marketing, talks with James Shillinglaw of Insider Travel Report about Carnival’s new program and contest to help travel advisors develop better business plans. In multiple events around the country, Carnival will feature experts in small business planning so advisors can create their own business plans, which in turn will be judged by a panel from Carnival, ASTA and CLIA, with a top prize of $5,000. To register, travel advisors should visit www.GoCCL.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angela Hughes, owner of Trips & Ships Travel in Winter Garden, Fla., talks with James Shillinglaw of Insider Travel Report about where her luxury travel business is today now that we’ve fully emerged from the COVID era. Hughes, who is one of the top advisors in the Travel Leaders Network, details what’s selling well, her top destinations and how she’s grown her luxury travel program for other advisors. For more information, visit www.tripsandships.com or www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jana Markova, a licensed guide furnished by Czech Tourism, gives James Shillinglaw a quick tour of Prague, including the famed Prague Castle, cathedral, Lesser Town, Charles Bridge, Jewish quarter and much more. Rediscover Prague as it is today, a vibrant city of history, culture, dining and much more. For more information, visit www.visitczechia.com or www.absolutelyprague.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Crooks, senior vice president of product and operations for World Travel Holdings, talks with James Shillinglaw of Insider Travel Report at the recent EDGE conference about why his cruise-selling powerhouse was selected as Travel Leaders Network's Affiliate of the Year. Crooks details how World Travel Holdings, parent of such agencies as Dream Vacations and CruiseOne, as well as many other travel brands, are growing their business (owned by Brad and Jeff Tolkin) to new heights after the pandemic. For more information, visit www.worldtravelholdings.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Petr Vanicek, sales executive-luxury leisure for the Andaz Prague, gives James Shillinglaw of Insider Travel Report a tour of this modern yet historic hotel, located in the city's old sugar palace. Opened in 2022, the property features spacious suites and rooms, a fantastic restaurant, and unique art elements throughout the public areas. Andaz Prague, has just the right location and ambiance to deliver a luxurious but comfortable stay for your clients in this captivating city. For more information, visit www.andazprague.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jan Korta, director of sales and marketing for the Aria Hotel in Prague’s Lesser Town, talks with James Shillinglaw of Insider Travel Report about his unique boutique property located just below Prague Castle and steps from the famed Charles Bridge. Korta details how each suite in the hotel has a musical theme ranging from classical to jazz and beyond. He also showcases the hotel’s great restaurant and its rooftop. For more information, visit www.ariahotel.net.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Neelie Kruse, CTC, owner of Cary Travel Express in Cary, Ill., talks with James Shillinglaw of Insider Travel Report about how she has stuck with MAST Travel Network to help build her business. Kruse, one of MAST’s top advisors, explains how the agency cooperative delivers the services, support and networking she needs to keep her brick-and-mortar agency on top in sales for the network. For more information, visit www.carytravelexpress.com or www.mvptravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dave Hershberger, owner of Prestige Travel in Cincinnati, last month won Travel Leaders Network 2023 Golden Legacy associate award, which recognizes outstanding professionalism and commitment both to the network and to the travel industry. In this interview, Hershberger talks about how his agency has grown over the years and how he got so involved with ASTA, for which he served as chairman, and with Travel Leaders itself. For more information, visit www.prestige-travel.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jenny Cagle, owner of Elm Grove Travel in Elm Grove, Wis., talks with James Shillinglaw of Insider Travel Report at the recent MAST Travel Network conference in Las Vegas about how she has used support and programs from MAST to grow her agency's business to become one of the top sellers in the network. For more information, visit www.mvptravel.com or www.elkgrovetravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Richard Aquino, vice president and head of sales at Allianz Partners USA, talks with James Shillinglaw of Insider Travel Report at the recent American Society of Travel Advisors (ASTA) Global Travel Convention in San Juan about the newest technology being introduced by the giant travel insurance firm—a digital brochure portal for insurance programs. Aquino also talks about the latest trends, including a survey in travel to Europe and much more. For more information, visit www.allianztravelinsurance.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adnan-Daniel Al Dabbas, hotel manager at the Mozart Prague, talks with James Shillinglaw of Insider Travel Report about his historic hotel located next to the Vltava River with views of the famed Charles Bridge and Prague Castle. Al Dabbas describes the many categories of rooms this former palace, including some opulent suites (one named after Mozart). He also details food and beverage options and other amenities. For more information, visit www.themozart.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jan Herget, CEO of Czech Tourism, now newly renamed Visit Czechia, talks with James Shillinglaw of Insider Travel Report at the annual trade event for Czech tour operators and suppliers in Brno last month. Herget details why the Czech Republic changed its name for tourism marketing, how the country’s tourism infrastructure is improving, and why visitors should now venture far beyond Prague to such places as Brno and Moravia to explore Czechia’s tourism riches. For more information, visit www.visitczechia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Diane Petrus, president of The Travel Institute, talks with James Shillinglaw of Insider Travel Report about how the organization is going to celebrate its upcoming 60th anniversary with even more programs, training and resources for travel advisors and other travel professionals. For more information, email petras@thetravelinstitute.com or visit www.thetravelintitute.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Werner, CTC, president and chief operating officer of MAST Travel Network, talks with James Shillinglaw of Insider Travel Report at MAST’s recent conference in Las Vegas about how his boutique travel agency cooperative keeps its membership base and provides essential services and products for advisors while competing against much larger groups. Werner details how MAST has grown beyond its Midwestern roots and what the secrets are to its success. For more information, visit www.mvptravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chef Sinisa Jevrosimov of Zori Timeless Hotel talks with James Shillinglaw of Insider Travel Report about the gourmet food he cooks up at this boutique hotel, which began as a famed restaurant before recently adding four luxury villas. Chef Jevrosimov reveals his culinary influences and how he delivers Michelin-star quality food (he doesn’t have the Michelin star quite yet) on a beautiful island property located just off the island of Hvar in Croatia. It’s a destination restaurant in a spectacular destination. For more information, visit www.zori.hr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fotoulla Damaskos, executive vice president-brand strategy and innovation at National Research Group, talks with James Shillinglaw of Insider Travel Report about a new NRG Survey on artificial intelligence (AI) and what impact it will have on the travel industry. AI has main a major topic at almost every travel agency conference in the last few months, so we ask Damaskos just how it will affect travel advisors and their operations. For the complete survey, click on NRG AI Travel Survey.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Iva Tomlinovic, owner of Zori Timeless Hotel, talks with James Shillinglaw of Insider Travel Report about her newly refurbished hotel in Palmižana on the island of Sveti Klement, just off the coast of the island of Hvar in Croatia. The property began as a well-known and awarded restaurant, frequented by the yachting crowd, but it has now added four luxury villas that feature pools, exquisite decor and highly comfortable accommodations. For more information, visit www.zori.hr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report at last week's Virtuoso Symposium in Montreal about how his organization has changed during the pandemic to meet the evolving needs of its travel advisors, preferred suppliers and luxury travel customers. Upchurch describes the strategies his group has followed and how it's recreating itself to reflect the new luxury market. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katie Williams, chief operating officer and co-founder of Tern, talks with James Shillinglaw of Insider Travel Report about how her new company is working to build back office operating system for travel agencies. Williams says Tern looked at the technology in the travel ecosystem and found it to be fragmented and disparate. The company’s response was to begin building system that combines trip planning, CRM, task management, messaging, commission management and more for any size agency. For more information, visit www.tern.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ricarda Lindner, regional manage- the Americas and director of the foreign representatives office USA for Germany, talks with Alan Fine of Insider Travel Report about how travel to Germany has grown since the pandemic, as well as the many reasons why the country keeps being ranked first in the Nation Brands Index. For more information, visit www.germany.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Dennis, vice president of sales and marketing for Viva Cruises in North America, talks with Alan Fine of Insider Travel Report about what makes his upscale all-inclusive European river ships different and how travel advisors can expect to get commissions starting at 15 percent and with no NCFs when they sell Viva. For more information, call 833-937-8482, email sales@US.Viva-Cruises.com or visit www.Viva-Cruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Edouard Jean, owner of Massive Travels in New York City, talks with James Shillinglaw of Insider Travel Report at the ASTA Global Convention in San Juan about why he started his travel agency and how he became so involved in the American Society of Travel Advisors (ASTA). This year helped his New York City ASTA chapter win ASTA Chapter of the Year -Small Business Excellence honors as well as the ASTA President’s Travel Advisor Leadership Award. For more information, visit www.massivetravels.com or www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Kruse, chief operating officer for Viva Cruises and parent company Scylla Group, talks with Alan Fine of Insider Travel Report about her all-inclusive river cruise company's newest ship Viva Two, with its unusual bar placement, midway between Deck 2 and 3. Kruse gives her insight on the ship’s revolutionary design and how Viva wants to approach the U.S. market. For more information, visit www.viva-cruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Terika L. Haynes, owner of Dynamite Travel in Melbourne, Fla., talks to James Shillinglaw of Insider Travel Report at the ASTA Global Convention in San Juan about why the American Society of Travel Advisors (ASTA) named her this year's ASTA Travel Advisor of the Year. Haynes, who is the first black woman to win the award, is a luxury travel advisor who has grown her business dramatically by appealing to a diverse group of clients. She's also become a major force in ASTA and serves as a role model for travel advisors everywhere. For more information, visit www.asta.org or www.sodynamite.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rita McClenny, president and CEO of Virginia Tourism Corporation, talks with Alan Fine of Insider Travel Report about a new partnership between Virginia Tourism, United Airlines and Saks Fifth Avenue. For two weeks, the store’s windows at the corner of 50th Street and Fifth Ave. were decorated to raise awareness of Virginia’s 15 exclusive Luxury Resort Collection properties. McClenny also discusses the state’s latest travel trends, hotels, attractions and more. For more information, visit www.Virginia.org/United and www.Virginia.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Block, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report about how his agency members are doing so far in 2023 and how membership is growing. Block also details the latest new programs begun by Travel Leaders, including a new cruise booking system, an upgraded Intranet, a upcoming overall booking system and improvements to Travel Leaders’ Agent Profiler. For more information, visit www.travelleadersnetwork or www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Derrick Steinour, director of sales and marketing for the Hilton West Palm Beach, talks with Alan Fine of Insider Travel Report about his resort attached to the Palm Beach County Convention Center. Steinour describes how business and multi-gen travelers can stay for the great weather, the beach and the resort’s robust facilities, including spacious suites, pool, fitness center and great culinary experiences. He also talks about the enhancements planned for public areas, standard suites, pool and food outlets to happen between June and October. For more information, visit www.HiltonWestPalmBeach.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Lovell, president of Travel Leaders Group, talks with James Shillinglaw of Insider Travel Report at last week’s Travel Leaders Network EDGE conference in Nashville about where the network stands today and how its members have recovered from the pandemic period. Lovell details how Travel Leaders is leveraging the power of its parent Internova Travel Group, what sales look like for 2023 and into 2024, and why he believes now is the absolute “best time” to be a travel advisor. For more information, visit www.traveleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Hiblum, general manager of the Arlo Wynwood in Miami, talks with Alan Fine of Insider Travel Report about her hotel, which is similar to the three Arlos in Manhattan and one soon in Chicago. Arlo attracts young tech-savvy guests who spend little time in their small but comfortable rooms in favor of spending more time in robust public spaces. At Arlo Wynwood, this includes an almost Olympic-sized rooftop pool and bar, fine dining in Chef Brad Kilgore's Marygold, and a full-sized gym with a yoga balcony and classes. For more information, email Jhiblum@ArloHotels.com or visit www.Arlohotels.com/Wynwood.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anita Pagliasso, president of the Professional Association of Travel Hosts (PATH), talks with James Shillinglaw of Insider Travel Report about her growing group of host agencies and suppliers, which just completed its annual meeting in San Juan, Puerto Rico. Pagliasso, who is also vice president of industry relations for SHM Travel Group (and a columnist for Insider Travel Report), updates us on PATH, talks about what happened at the highly interactive meeting that engaged both host agency owners and top suppliers, and what the future holds for PATH. For more information, visit www.path4hosts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cynthia Zammit Maempel, a licensed guide furnished by Visit Malta, gives James Shillinglaw of Insider Travel Report a three-day tour of fabulous Malta. In part three of this three-part series, Maempel takes us to the Ta’ Betta Wine Estates to taste some great local wine. We revisit Mdina, former capital of Malta, to see the old town up close and discover more places to dine and stay. We see Malta’s rugged coastline with one of the sandy beaches available to visitors and see the medieval watch towers that line the coast. We visit Anchor Bay, known as the film location for the movie “Popeye” with Robin Williams (and the Popeye village is still there). Mampel shows us all that and a lot more on our last day touring the island. To reach Maempel, email cynthiazmaempel@hotmail.com, send a What’s App text to 00356-9947-8338 or contact her on LinkedIn. For more information on Malta, visit www.visitmalta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Milton Segarra, chief marketing officer for Discover The Palm Beaches, talks with Alan Fine of Insider Travel Report about what makes his destination so different from the other Florida coastal towns surrounding it. The Palm Beaches are poised for an influx of visitors as the new Brightline trains extend service from Miami, past the Palm Beaches, and all the way to Orlando. For more information, visit www.ThePalmBeaches.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cynthia Zammit Maempel, a licensed guide furnished by Visit Malta, gives James Shillinglaw of Insider Travel Report a three-day tour of fabulous Malta. In part two of this three-part series, Maempel takes us to Gozo, the quieter more laid-back island where the Maltese themselves like to go on vacation. We take a ferry to the island to discover the pre-historic Ġgantija Temples, built before the famous standing stones at Stonehenge, and a remarkable UNESCO World Heritage site. We visit the Qbajjar Salt Pans on the north coast of Gozo, where 350-year-old salt pans still produce salt for the local population. We visit the Ta’ Pinu Sanctuary, site of a religious miracle, have lunch at Neolitik Kitchen & Lounge and explore Rabat (Victoria) and its famous Citadel, part of the ancient fortified city at the center of the island. To reach Maempel, email cynthiazmaempel@hotmail.com, send a What’s App text to 00356-9947-8338 or contact her on LinkedIn. . For more information on Malta, visit www.visitmalta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, the new chair of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at last week's ASTA Global Convention in San Juan, Puerto Rico, about her long and active support of ASTA and what she hopes to accomplish during her two-year term. Friedman, who is president of host agency Nexion Travel Group and is the first host agency leader to be elected chair of ASTA, says among other things she will focus on growing ASTA membership and promoting the value of travel advisors. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cynthia Zammit Maempel, a licensed guide furnished by Visit Malta, gives James Shillinglaw of Insider Travel Report a three-day tour of fabulous Malta. In part one of this three-part series, Maempel takes us on a journey to explore the pre-historic temples of Hagar Qim, dating back to 3200 B.C.; the beautiful Blue Grotto on Malta’s coast, the fishing village of Marsaxlokk; magnificent UNESCO heritage city of Valletta and St. John’s Cathedral, home to Caravaggio’s masterpiece; and Upper Barrakka Gardens, with incredible views across the Grand Harbor. To reach Maempel, email cynthiazmaempel@hotmail.com, send a What’s App text to 00356-9947-8338 or contact her on LinkedIn. For more information on Malta, visit www.visitmalta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at the ASTA Global Convention last week in San Juan about ASTA’s growing membership, new programs to promote the value of travel advisors and help train new travel advisor professionals, how ASTA is lobbying Congress and the administration in support of top advisor issues, and a lot more. For more information, visit www.asta.org.
Chris Theophilides, CEO of Celestyal Cruises, talks with Alan Fine of Insider Travel Report about the major changes for his Greece and Eastern Mediterranean cruise line, including a $21 million refurbishment of a new flagship, Celestyal Journey, formerly Holland America’s Ryndam, which will enter the fleet in September 2023. For more information, visit www.Celestyal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Liam Gauci, the dynamic director and curator of the Malta Maritime Museum, talks with James Shillinglaw of Insider Travel Report about the great maritime history of Malta, a strategic island group in the middle of the Mediterranean. Gauci, who is still working to complete his museum's collection in Valletta, also offers great insight into the history and importance of Malta through the centuries. For more information, visit https://heritagemalta.mt or www.visitmalta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adrian Tonna, chief commercial officer for Xara Collection, talks with James Shillinglaw of Insider Travel Report about his marvelous boutique hotel, the Xara Palace, located in a medieval palace in Mdina, the ancient capital of Malta. Tonna describes his Relais & Chateaux property's exquisitely decorated rooms and suites with great views, as well as a restaurant that delivers an amazing culinary experience. For more information, visit https://xaracollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heidi Nanigian, owner of Heidi's Holidays, an independent contractor with Travel Concepts of Orange County, Calif., talks with Alan Fine of Insider Travel Report about how she became a top producer for Pleasant Holidays. Nanigian says she works with Pleasant because of its great team of experienced destination specialists who respond quickly and offer 24-hour support. She also discusses Pleasant's contracted airfares, which enable her to offer clients a lower price, lower deposit and more flexible cancellation policies. For more information, visit www.pleasantagent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christina Hawkins, a certified travel associate at AAA in South Carolina and a top producer for Pleasant Holidays, talks with Alan Fine of Insider Travel Report about how she helps her clients with AAA discounts on travel and more. Hawkins reveals the trending destinations and vacations for her business and how Pleasant Holidays helps grow her sales. For more information, visit www.pleasantagent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robyn Pratt, general manager of the Phoenicia Malta, talks with James Shillinglaw of Insider Travel Report about her luxury hotel located literally against the historic city walls of Valetta. The veteran general manager talks about her hotel’s wide range of accommodations, top dining options, a magnificent garden and an infinity pool with great views of Valetta and beyond. For more information, visit www.phoeniciamalta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alexandra Pisani, general manager of the Corinthia Palace in Malta, talks with James Shillinglaw about her luxury hotel, the first in the famed chain, located in a quiet suburb of Valetta. Pisani describes the rooms and suites, the dining, the pools and spa, plus what it’s like to manage her family’s original hotel. For more information, visit www.corinthia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dan Arriaga, owner of Newhall Valencia Travel in Newhall, Calif, a top producer for Pleasant Holidays, talks with Alan Fine of Insider Travel Report about his 50-year-old brick-and-mortar agency, which he bought 25 years ago. Arriaga details how he’s become such a successful seller of Pleasant Holidays products as well as how his agency had evolved over the years. For more information, visit www.newhallvalenciatravel.com or www.pleasantagent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mike Reininger, CEO of Brightline Holdings, talks with Alan Fine of Insider Travel Report about the Brightline's new Orlando train station, which will soon connect Orlando airport with Miami in under three hours. The new service will link Miami, Fort Lauderdale, West Palm Beach, Boca Raton, Aventura and Orlando, opening up many travel combinations and possibilities for travel advisors and their clients. For more information, visit www.gobrightline.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carlo Micallef, CEO of the Malta Tourism Authority, talks with James Shillinglaw of Insider Travel Report about how Malta is emerging as an essential Mediterranean island destination based on its history, charm, culture and cuisine. Already a major film location for movies and TV show and a growing cruise destination, Malta is ready to give your clients a full multi-day vacation experience. For more information, visit www.visitmalta.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adrian Whitehead, general manager of the Sandals Royal Bahamian Spa Resort & Offshore Island in Nassau, talks with Alan Fine of Insider Travel Report about what makes this Sandals all-inclusive resort different from the others, including VIP airport transfers in a Rolls-Royce or Mercedes-Benz and having its own private island. For more information, visit www.sandals.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Pinelo, senior vice president of sales for AmaWaterways, talks with James Shillinglaw of Insider Travel Report aboard the AmaVerde on a cruise of the Lower Danube. Pinelo details how travel advisors should sell this more off-the-beaten path stretch of the Danube, which includes ports in Croatia, Serbia, Bulgaria and Romania, plus the famed Iron Gates gorge, the narrowest point of the river. He also suggests other ways advisors can sell AmaWaterways’ varied river cruise products in Europe and around the world. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gary Sadler, executive vice president-global sales and industry relations for Unique Vacations, Sandals representative, talks with Alan Fine of Insider Travel Report about Sandals Royal Bahamian in Nassau, as well as locations in Curaçao and Montego Bay and Dunns's River, Ocho Rios, Jamaica. Sadler also emphasizes the importance of Sandals' partnerships with Pleasant Holidays, ASTA and the travel advisor community. For more information, visit TAPortal.Sandals.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bohan Randjelovic, cruise manager on AmaVerde, talks with James Shillinglaw of Insider Travel Report about how AmaWaterways guests can experience a cruise on the Lower Danube below Budapest. This cruise visits ports in Hungary, Croatia, Serbia, Bulgaria and Romania, including spectacular cities like Belgrade and Bucharest, plus the stunning Iron Gates gorge, the narrowest point of the Danube, once protected by a massive fort. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Pavel Pavlov, the river cruise veteran at the helm of AmaVerde, talks with James Shillinglaw of Insider Travel Report about sailing his river ship on the Danube, and in this case the Lower Danube, which includes both the widest and narrowest parts of the river. If you're wondering how your ship gets to those wonderful towns along the Danube and through all those locks, including the largest lock on the river, Captain Pavlov gives you the answers. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jack Richards, president and CEO of Pleasant Holidays/Journese, talks with Alan Fine of Insider Travel Report at Pleasant's Elite Experience conference of top travel advisors at Sandals Royal Bahamian Resort in Nassau. Richards says Pleasant’s sales for the Caribbean for the first time have soared above Hawaii. He also details new products in Europe (especially Greece), Asia, South America, the U.S. and Canada. Indeed, he says travel advisors can now book packages in 75 countries and with 200 hotel chains worldwide. For more information, visit www.pleasantagent.comor www.pleasantholidays.com or www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Romeo Luchian hotel manager on AmaVerde, talks with James Shillinglaw of Insider Travel Report about how AmaWaterways delivers its luxury onboard experience to guests, including spacious and well-designed accommodations, gourmet meals and much more. This interview took place on a recent AmaVerde seven-day cruise on the Lower Danube. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kenneth Wong, MICE & cruise general manager for the Hong Kong Tourism Board, talks with Alan Fine of Insider Travel Report about how Hong Kong is looking to regain its position as Asia's cruise hub by working and communicating closely with cruise operators, facilitating itinerary planning, and granting port operating cost subsidies. With the entire Hong Kong region now open, Wong suggests travel advisors book the Greater Bay Area for pre- and post-cruise extended visits. For more information, visit www.partnernet.hktb.com or www.discoverhongkong.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dr. Megan Morikawa, global sustainability director for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about why Iberostar, many of whose hotels and resorts all-inclusive, has such a laser-like focus on sustainability. Dr. Morikawa provides highlights from that Iberostar’s annual sustainability report, including where the chain stands in achieving its goal of being carbon neutral by 2030, how it is cracking down on food waste, how it’s supporting the local communities where it operates, and what progress it’s made with its Wave of Change project, which includes saving the world’s oceans and coral reefs. For more information, visit https://waveofchange.com or www.iberostar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
As part of our Honeymoon and Destination Wedding Virtual Roadshow, Norrell Joseph, sales & marketing manager for Antigua & Barbuda Tourism Authority, talks with James Shillinglaw of Insider Travel Report about how his island destination is the perfect solution for those looking to book honeymoons and destination weddings. Antigua & Barbuda has more than 25 resorts that cater to the honeymoons and destinations market and more than 366 beaches. For more information, visit www.antiguabarbuda.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Henley Vazquez, co-founder of Fora Travel, talks with James Shillinglaw of Insider Travel Resort about how she built her Virtuoso-member host agency even during the pandemic years, why she though there was a need for her agency, and how it’s using a first-of-its-kind training program to educate a new wave of travel advisors. For more information, visit www.foratravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michiaki Yamada, executive director of the Japan National Tourism Organization (JNTO), talks with Alan Fine of Insider Travel Report about the rebound in visitors his country is seeing from all over the world, especially the U.S. He also discusses how the traditional tea ceremony is able to represent so many facets of Japan, including its economy, society and culture. For more information on Japan, on the U.S. East Coast call 212-757-5640 or email infornyc@jnto.go.jp; on the U.S. West Coast, call 213-623-1952, email infolax@jnto.go.jp; or visit www.japan.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
As part of our Honeymoon and Destination Wedding Virtual Roadshow, Earlston Dill, manager-travel industry sales for Bermuda Tourism Authority: talks with Alan Fine of Insider Travel Report about how Bermuda caters to the honeymoons and destination weddings market, what resources the island has for those of you selling the niche, and what options there are for honeymooners and destination weddings. For more information visit www.bermudatourism.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ellison “Tommy” Thompson, CEO of St. Kitts Tourism Authority, talks with Alan Fine of Insider Travel Report about how the number of cruise passengers visiting his island has doubled this season, the airlines are back and hotels have reopened. St. Kitts also is planning new fam trips and events for travel advisors, most notably a new program on how to become a certified rum specialist. For more information, visit www.StKittsTourism.kn.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
As part of our Honeymoon and Destination Wedding Virtual Roadshow, Michele Schwartz, Weddings & Romance by Club Med sales and operations manager, talks with James Shillinglaw of Insider Travel Report about the options Club Med offers for those booking honeymoons and destinations weddings. Schwartz reveals the resources Club Med has for you if you specialize in this niche and what your clients can expect. For more information, visit www.clubmed.us.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Shollar, chief visionary officer for Transcend Cruises, talks with Alan Fine of Insider Travel Report at Seatrade 2023 about his group charter river cruise line sold through travel advisors, tour operators and wedding planners. Transcend offers cruise opportunities for groups that might never have considered meeting on a river cruise before. Transcend is working with Riverside Luxury Cruises to charter the Riverside Mahler to begin cruising Aug. 1, 2023 to the end of 2024 while Transcend’s own fleet is still under construction. For more information, visit www.Transcend.Cruises/Advance.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ashish Sanghrajka, president of Big Five Tours & Expeditions, talks with James Shillinglaw of Insider Travel Report about how his adventure travel company is making its 50th anniversary with new destinations, new programs and new resources for travel advisors. Sanghrajka also recalls how he decided to get into the business his father started and how Big Five is so focused on giving back to the communities it features in its programs. For more information, visit www.bigfive.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Durazo, U.S. director of external communications for Allianz Insurance, talks with Alan Fine of Insider Travel Report at Seatrade 2023 about Allianz’s new partnership with Azamara and Crystal Cruises as well as new covered reasons for trip cancellation and interruption. Durazo also reviews general advice on whether to get rental car insurance, what the rental car damage protector plans include, and what the latest is on Allianz’s OneTrip Prime and OneTrip Premiere plans. For more information, visit www.allianztravelinsurance.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Padgett, president of Princess Cruises, talks with Alan Fine of Insider Travel Report about what it's been like being president since October 2021 and the changes he has made that have transformed his cruise line. Those changes include a new beefed up sales force, partnerships with CBS reality show "The Real Love Boat," NASCAR, Lavazza coffee and Caymus Vineyards. Padgett also discusses new cruise products, including a 116-day World Cruise as well as a voyage to see a total eclipse of the sun. For more information, visit www.princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Bermingham, CEO of Virgin Hotels, talks with James Shillinglaw of Insider Travel Report at the official opening this month of Virgin Hotels New York, a key to Virgin’s plans for growing its lifestyle hotels. Virgin now has properties in New York, Chicago, Dallas, Las Vegas, Nashville, New Orleans, Edinburgh and Glasgow, with more to come, as the brand starts to make some major inroads in the hotel market. For more information, visit www.virginhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Delaney, senior vice president of sales and revenue management for Lindblad Expeditions, talks with Alan Fine of Insider Travel Report about his new position at the company and the special support Lindblad offers with its new Expedition 360° training platform, which provides a full complement of resources that travel advisors need to grow their business and tap into the expedition cruise market. For more information, visit www.expeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jose Koechlin, founder and CEO of Inkaterra Hotels, talks with Alan Fine of Insider Travel Report about a misconception surrounding his eight five-star luxury hotels spread across Peru. Koechlin created the company to support the people, fauna and flora of his country. Fortunately, the hotels’ restoration, design, cuisine and service came together in such a perfect way that they became popular and award-winning properties. For more information, visit www.inkaterra.com.
This is the fourth and final video in a series about a trip to Peru made possible by LATAM Airlines, Inkaterra Hotels, Inca Rail, Canatur, Progatur, Municipalidad de Machu Picchu, and Camara de Comercio & Turismo de Machu Picchu. The trip was organized to help Peru attract visitors after the country was rocked by almost daily protests and roadblocks for more than two months in December 2022. Fortunately, those protests have abated so it’s now quite safe for travelers to visit the country.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elvis Huari, head of reception for Inkaterra La Casona, talks with Alan Fine of Insider Travel Report about his five-star luxury boutique hotel with just 11 suites. The property was created from a 16th century manor house located in the heart of Cusco near the Plaza de las Nazarenas and is the first member of Relais & Châteaux in Peru. For more information, visit www.inkaterra.com/inkaterra/inkaterra-la-casona/the-experience.
This is the third of a series of four video interviews from a trip made possible by LATAM Airlines, Inkaterra Hotels, Inca Rail, Canatur, Progatur, Municipalidad de Machu Picchu, and Camara de Comercio & Turismo de Machu Picchu. The trip was organized to help Peru attract visitors after the country was rocked by almost daily protests and roadblocks for more than two months in December 2022. Fortunately, those protests have abated so it’s now quite safe for travelers to visit the country.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matt Gleaves, Cunard's vice president commercial for North America and Australasia, talks with Alan Fine of Insider Travel Report about Cunard’s newest ship, Queen Anne, due out in 2024, with her maiden around-the-world voyage in 2025. Gleaves also reveals Cunard's pre-booking tool, a rethink of the entertainment and enrichment onboard, and the upcoming King's Coronation celebrations. For more information, visit www.cunard.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Filippos Venetopoulos, CEO of Variety Cruises, talks with Alan Fine of Insider Travel Report at Seatrade 2023 about his third generation, Greek family-owned cruise line and philanthropic sister company, Variety Cares. Venetopoulos also talks about how his Greece-focused small ship line has expanded to the Seychelles and more recently Tahiti, Sicily, Malta and West Africa. For more information, visit www.varietycruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Luis Matute, general manager of Inkaterra Machu Picchu Pueblo Hotel, talks with Alan Fine of Insider Travel Report about his five-star luxury hotel Peru, with 83 whitewashed adobe casitas located literally in an Andean village in a cloud forest that is just a 25-minute bus ride from the famed archaeological site. For more information, visit www.inkaterra.com/inkaterra/inkaterra-machu-picchu-pueblo-hotel/the-experience.
This is the second of a series of four videos from a trip made possible by LATAM Airlines, Inkanterra Hotels, Inca Rail, Canatur, Progatur, Municipalidad de Machu Picchu, and Camara de Comercio & Turismo de Machu Picchu. The trip was organized to help Peru attract visitors after the country was rocked by almost daily protests and roadblocks for more than two months in December 2022. Fortunately, those protests have abated so it’s now quite safe for travelers to visit the country.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Francesco Galli Zugaro, CEO and founder of Aqua Expeditions, talks with Alan Fine of Insider Travel Report about building and operating ships for small luxury groups of 16 to 40 guests. His latest and fifth vessel, Aqua Mare, is a seven-suite, 16-passenger explorer yacht, which launched in the Galapagos in the summer of 2022. Aqua also sails the Peruvian Amazon and the Mekong. For more information, visit www.aquaexpeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joaquin Escudero, general manager of Inkaterra Hacienda Urubamba, talks with Alan Fine of Insider Travel Report about his Virtuoso member luxury hotel in the Sacred Valley of the Incas, which offers bird watching, spiritual twilight walks, mountain star-gazing, and a detailed lesson on the art of making chicha-de-jora, Andean corn beer. For more information, visit www.inkaterra.com/inkaterra/inkaterra-hacienda-urubamba.
This is the first of a series of four videos from a trip made possible by LATAM Airlines, Inkanterra Hotels, Inca Rail, Canatur, Progatur, Municipalidad de Machu Picchu, and Camara de Comercio & Turismo de Machu Picchu. The trip was organized to help Peru attract visitors after the country was rocked by almost daily protests and roadblocks for more than two months in December 2022. Fortunately, those protests have abated so it’s now quite safe for travelers to visit the country.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alan Fine of Insider Travel Report moderates a panel of top destination tourism professionals to find out what they offer for travel advisors booking honeymoons and destination weddings for their clients. On the panel are Kelly Messina, senior director-leisure sales for the Las Vegas Convention & Visitors Authority; Robyn Basso, senior director-travel industry partnerships for the Hawai'i Visitors & Convention Bureau: and Jo-Anne Brown, founder and creative director of Celebrations, LTD, a full-service events company in the Cayman Islands. This panel was part of our Virtual Roadshows: Selling Honeymoons and Destination Weddings, held last month online.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gus Antorcha, president of Holland America Line, talks with Alan Fine of Insider Travel Report at this year’s Seatrade Global Conference about what makes Holland America different this year, during its 150th anniversary season. The cruise line now features longer itineraries on ships that are just the right size, neither too big or too small. Antorcha also discusses sustainability and the line’s legacy of service, dating back to assisting European immigrants to the U.S. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jen Halboth, CEO-Americas for Riverside Luxury Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Cruise Expo in Budapest about the debut and rechristening of Riverside Mozart, the former Crystal Mozart, which has been revamped and refreshed to offer luxury sailings of the Danube. Mozart will soon be joined by Riverside Ravel and Riverside Debussy on French rivers, followed in 2024 by Riverside Bach and Riverside Maher, all baked by Riverside’s owners, Seaside Collection, a German luxury hotel group. For more information, visit https://riverside-cruises.com/en/.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carol Cabasas, president of Azamara Cruises, talks with Alan Fine of Insider Travel Report at this year’s Seatrade Global Conference about what it was like to steer her company through COVID and a sale, from Royal Caribbean to Sycamore Partners. Cabasas also discusses her plans for the next five years, a new updated website, a new global contact center in Wichta, Kansas, as well as just how immersive Azamara’s Destination Immersion will be. For more information, visit www.azamara.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marcus Leskovar, executive vice president of Amadeus River Cruises, talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Cruise Expo In Budapest about how his Austrian-owned river cruise line is differentiating itself for U.S. river cruisers, including a different pricing system (no excursions included) and more. For more information, visit www.amadeus-rivercruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pam Hoffee, president of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Cruise Expo in Budapest about her river cruise line, its focus on more active river cruising, its unique accommodations and how Avalon will deploy its ships this year and next. For more information, visit www.avalonwaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report at a GTC press event where the luxury travel agency giant unveiled plans for a new magazine for clients of its travel advisors; a new GTC website; a new TV pilot show on NBC on luxury agencies; GTC’s Select preferred partners in hotels, DMCs and cruises; and The Path Forward, a new strategic direction for GTC, its travel agency brands and its travel advisors. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, Explora Journeys’ CEO, talks with Alan Fine of Insider Travel Report at this year’s Seatrade Global Conference about his luxury cruise line, part of MSC Cruises, which will officially launch on July 17, 2023. Ungerer explains how research has enabled Explora to plan a very specific style of luxury for a new type of guest. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ken Muskat, the new managing director of Scenic Group U.S.A., talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Cruise Expo in Budapest about his plans for Scenic river and luxury expedition yacht cruises and Emerald river and luxury yacht cruises. Muskat, a veteran ocean cruise executive, also talks about how his enthusiasm for small luxury river and ocean ship cruising, which he sees as a growth market for cruising overall. For more information, visit www.scenicusa.com or www.emeraldcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Muckermann, Silversea Cruises’ new president and CEO, talks with Alan Fine of Insider Travel Report at this year’s Seatrade Global Conference about her new job, her new ships, new direct charter flights and how Silversea rented an entire island in the Philippines to host a bespoke event for approximately 300 Silver Shadow guests. For more information, visit www.silverseas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristin Karst, executive vice president and co-owner of AmaWaterways, talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Expo in Budapest about why AmaWaterways supported the Expo, what’s new on the rivers of Europe for her river cruise line, new longer itineraries on those rivers, and the upcoming launch of cruises on the Magdalena River in Colombia in 2024. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, president of host agency Nexion Travel Group and a board member of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at ASTA Global River Cruise Expo in Budapest. Friedman, a strong advocate of river cruising, details how this event was bigger and better than ever with more than 750 attendees and more river cruise ships that the previous year. For more information, visit www.astaglobalrivercruiseexpo.com, www.asta.org and www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Why was famed Chef Wolfgang Puck in Budapest at the ASTA Global River Cruise Expo just hours after hosting an Oscars party at his Spago restaurant in LA? Chef Puck tells James Shillinglaw of Insider Travel Report about his long and storied carrier, the longevity of his famed restaurant, how he had achieved success, and why he keeps focused on his culinary career with the opening of a new Spago at the Matild Palace Hotel in Budapest. For more information, visit www.wolfgangpuck.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather Parker, owner of Bliss Travel Experiences, an affiliate of Gifted Travel Network (GTN), talks with James Shillinglaw of Insider Travel Report about her experience as a member of GTN. Parker details how she got into the travel business, how she’s grown her business and what she looks for from GTN in terms of training, coaching and support. For more information, visit www.giftedtravelnetwork.com or www.blisstravelexperiences.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wendy Chambers, chief travel designer and owner of Victory Travel, an affiliate of the Gifted Travel Network (GTN) host agency, talks with James Shillinglaw of Insider Travel Report about how she got into the travel business, why she selected GTN, and how she’s used its programs to grow her business. For more information, visit www.giftedtravelnetwork.com or https://yourvictorytravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Heath, CEO of Aurora Expeditions, talks with Alan Fine of Insider Travel Report about his Australian-based adventure cruise company, founded by Greg Mortimer. Heath describes the company’s two ships, their itineraries to both the South and North Polar regions, and the activities that differentiate their Polar voyages from the competition, including snorkeling and scuba diving. For more information, visit www.aurora-expeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Cochrane, CEO of Gifted Travel Network (GTN), talks with James Shillinglaw of Insider Travel Report about how the innovative host agency has grown over the past 10 years and how it’s refocused on selling luxury travel. With its roots in a coaching and training company started by Meredith Hill, now chief visionary officer for GTN, the host focuses on developing travel entrepreneurs, many of whom are new to the industry. Cochrane spoke during GTN’s first symposium on selling group travel, held onboard AmaVerde just before the ASTA Global River Cruise Expo. For more information on GTN, visit www.giftedtravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about the second annual ASTA Global River Cruise Expo, which was held in Budapest last week. With more attendees (750), more advisors new to river cruising, more river ships on the Danube, and more educational and training programs, ASTA’s Expo was bigger and better than ever. For more information, visit www.asta.org. To register for next year’s ASTA Global River Cruise Expo in Amsterdam, visit www.astarivercruiseexpo.org/2024.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tamara Belinger, hotel manager of the Hollmann Beletage Vienna, takes James Shillinglaw of Insider Travel Report on a tour of her small, quirky, stylish, eclectic and almost hidden boutique hotel in downtown Vienna. It’s the place to cool out and hide out right in the middle of the city. For more information, visit www.crazyhollmann.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sonja Wimmer, managing director and owner of Hotel Harmonie Vienna, talks with James Shillinglaw of Insider Travel Report about how her boutique property, located in a quiet neighborhood of the city, provides stylish and comfortable accommodations as well as direct access to the Vienna’s music, theater and culture. For more information, visit www.harmonie-vienna.at.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Hammerschmid-Kovar, general manager of the Alstadt Hotel Vienna, talks with James Shillinglaw of Insider Travel Report about her quirky, colorful boutique property in a quiet area of the city, offering great art, individually decorated rooms and suites, and some very livable public areas and breakfast rooms. For more information, visit www.altstadt.at.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fernando Gonzalez, the veteran travel agency executive who is co-owner and CEO of First in Service, better known as F1S, talks with James Shillinglaw of Insider Travel Report about his host agency, a member of Virtuoso, and how it has built up its luxury sales and membership. F1S held its 2023 Summit in New York City at the new Virgin Hotels New York earlier this month where its affiliated advisors networked, heard from top suppliers and go training to boost their sales. For more information, visit https://firstinservice.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Liz Coleman, vice president of sales for Paul Gauguin Cruises, talks with James Shillinglaw of Insider Travel Report about what honeymooners can book onboard her luxury line’s sailings of Tahiti and its islands. Those who want to have friends and family along for the ride can also book small destination weddings (ceremony only) so they can experience Tahiti as well. For more information, visit www.pgcruises.com. This video is from our Virtual Roadshow; Honeymoons & Destination Weddings, scheduled next week for four days, March 20-23. To register for the show and see even more content, plus a virtual trade show. To attend Virtual RoadShows-Selling Destination Weddings & Honeymoons, register for free at www.taconnect.travel/agent-reg-dwh-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kay Milliner-Kitchens, director of sales for U.S. Virgin Islands Tourism, talks with Alan Fine of Insider Travel Report about what the U.S.V.I offers to honeymooners and those interested in booking destination weddings. Milliner-Kitchens details the resources and training available for travel advisors catering to the honeymoon and destination weddings market. For more information, visit www.visitusvi.com. This video is from our Virtual Roadshow; Honeymoons & Destination Weddings, scheduled next week for four days, March 20-23. To register for the show and see even more content, plus a virtual trade show. To attend Virtual RoadShows-Selling Destination Weddings & Honeymoons, register for free at www.taconnect.travel/agent-reg-dwh-vrs.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Annarita Aprea, director of sales and marketing at Casa Angelina, talks with James Shilllinglaw of Insider Travel Report about her Amalfi Coast gem located in the tiny town of Praiano. The hotel has 37 newly renovated rooms, wonderful restaurants. a spa and the perfect location for an luxury Amalfi experience. For more information, visit www.casangelina.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jim Merkel, CEO of Makeready Hotels, talks with James Shillinglaw of Insider Travel Report about his company’s new Junto Hotel, a boutique property making its debut in up and coming Columbus, Ohio. It’s just one of the great new lifestyle hotels that are part of the Makeready collection, which offers top properties in Dallas, Denver, Savannah (Ga.), Cape Neddick (Maine), Charleston (S.C.), and Nashville. Among other places For more information, visit www.makereadyexperience.com or www.thejuntohotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about why ASTA has a challenge with American Airlines' move to implement New Distribution Capability (NDC) in April, earlier than anybody else and before almost everyone—other airlines, GDSs and travel agencies—is ready to move to the new system. Kerby warns that if American does what it says it wants to do, the move could result in agencies not having access to 40 percent of the airline's fares. For more information visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill McGee, senior fellow for aviation and travel at the American Economic Liberties Project, talks with James Shillinglaw of Insider Travel Report about why the U.S. Justice Department sued JetBlue and Spirit to prevent their deal, what the implications are for consumers and travel advisors, how his group views the merger, and why keeping Spirit independent is crucial to having lower fares and more flights to more places. For more information on American Economic Liberties Project at www.economicliberties.us.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Victoria Braddock, strategic partnerships and marketing director for Marketing Manchester, talks with James Shillinglaw of Insider Travel Report about her city’s greatest attractions, including football (two top teams), music (including a brand new concert stadium), food (a wide variety of cuisine), architecture (as one of Britain’s old industrial cities) and history. For more information, visit www.marketingmanchester.com or www.visitmanchester.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Johan Scheepers, general manager of the Kimpton Clocktower Hotel in Manchester, talks with James Shillinglaw of Insider Travel Report about his historic property (a former insurance headquarters dating from 1895). The sprawling hotel features spacious rooms, massive public areas, a great restaurant and bar, and is the perfect base to explore one of England’s most interesting cities. For more information, visit www.kimptonclocktowerhotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rob Kelly of Scranchester Tours takes James Shillinglaw of Insider Travel Report on a personal tour of food and history in Manchester. Showcasing a wide variety of great eats in the city, Kelly specializes in food (scran) tours with a twist of history. For more information, visit https://scranchestertours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Becky Hubbard, general manager of Lotte New York Palace, takes James Shillinglaw of Insider Travel Report on a tour of her renovated luxury hotel, which features duplex suites with great views in the tower and opulent bars and restaurants in the former Villard Houses and much more. For more information, visit www.lottenypalace.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ben Tipple, head of communications for Coop Live in Manchester, talks with James Shillinglaw of Insider Travel Report about one of the world’s greatest music venues, set to open later this year, featuring all forms of rock, pop, soul, R&B and everything in between in an intimate indoor concert venue. It will be worth the trip to book Manchester for your clients into hearing great music in a state-of-the-art, 23,000 seat facility. For more information, visit www.cooplive.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michaela Guzy, owner and creator of OhThePeopleYouMeet.com, talks with James Shillinglaw of Insider Travel Report talks about her website for travelers, foodies and philanthropists who have a thirst for authentic local connection in travel. Guzy also describes how she’s branched out, producing content for in-flight entertainment on Qatar Airways, speaking and moderating at travel conferences, including travel advisor events, and appearing on local TV stations in LA and beyond. For more information, visit www.OhThePeopleYouMeet.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Regina Charboneau, culinary ambassador for American Queen Voyages, also known as the Biscuit Queen, talks with Alan Fine of Insider Travel Report, about all the great food and dining experiences she’s developed for the river, lake and expedition cruise line. Known as a Southern cooking expert, Charboneau has been consulting with American Queen Voyages since it began, and is now back overseeing all of its menus. For more information, visit www.AQVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Frost-Pennington of Muncaster Castle in the Lake District of England, gives James Shillinglaw of Insider Travel Report a great tour of his family’s castle, which is now been run by his son Ewen (and both overseen by Peter’s wife Iona, who they say is the real power behind the throne). Peter showcases the Great Hall, the Portrait Gallery, the Dining Room and the opulent Library in this updated medieval castle. For more information, visit www.muncaster.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Danielle Davis, vice president of communications at Destination DC, talks with James Shillinglaw of Insider Travel Report about the upcoming Cherry Blossom Festival in our nation's capital, the perfect time to visit Washington, which has an abundance of new hotels, museum exhibits and other attractions to thoroughly engage your clients. For more information, visit www.washington.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jan Wilkinson, owner of the Honister Slate Mine in the Lake District of England, talks with James Shillinglaw of Insider Travel Report about her mine, the last wokring slate mine in the U.K., which also serves as a tourist attraction offering tours, a zip line, rope bridge and Via Ferrata climbing cable for the more adventurous. For more information, visit https://honister.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Candace Cancino, the new general manager of Virgin Hotels New York, talks with James Shillinglaw about Virgin’s entry into the New York hotel scene with a property featuring lots of “rooms with a view” of New York, a hip new restaurant and bar, and another trendy eatery, pool and spa on the way this spring. For more information, visit www.virginhotelsnewyork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ewan Frost-Pennington, who is inheriting the responsibility of running Muncaster Castle from his mother and father, talks with James Shillinglaw of Insider Travel Report about his castle in the Lake District of England. Frost-Pennington reveals how he gave up a tech job in California to return to his roots and now focuses on how keep up and renovate the castle, which includes a lavish dining room, Great Hall and library, plus a bird sanctuary for owls, falcons, eagles and more. There will even be rooms available for rent in the castle very soon. For more information, visit www.muncaster.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Waggoner, founder and chairman of American Queen Voyages, talks with Alan Fine of Insider Travel Report about how his river, lake and ocean cruise line is being reinvented with a new president and executive team to offer a multitude of luxury cruise experiences. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Francine Bolt, sales and marketing director for Visit Lake District and Cumbria, talks with James Shillinglaw of Insider Travel Report on cruise on of Lake Windemere about the many attractions of her region, from the lake itself to great inns and resort to castles, museums, gardens and much more. For more information, visit www.visitlakedistrict.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Wood, marketing manager for Visit Liverpool, talks with James Shillinglaw of Insider Travel Report about the many attractions of this magnificent city, including, of course, everything related to the Beatles. Beyond that, Wood showcases Liverpool Cathedral, football (soccer), the city’s maritime heritage, architecture, as well as what’s to come, including hosting Eurovision 2023. For more information, visit www.visitliverpool.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carmen Roig, vice president of sales for Princess Cruises, talks with James Shillinglaw of Insider Travel Report about Princess Plus and Princess Premier and how to sell them to your clients. These programs offer complimentary drinks, free Wi-Fi, crew appreciation and more to deliver a truly more inclusive cruise experience. Princess just upgraded with Princess Premier offering free specialty dining, fitness classes and additional benefits. Plus you get commission on both programs. For more information, visit www.princess.com and effective March 1, the brand new www.princesspartners.com.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google,Amazon Music/Audible and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Cindy D’Aoust, president and CEO of American Queen Voyages (AQV), talks with Alan Fine of Insider Travel Report aboard the American Queen about how she is working to transform the river, lake and expedition cruise line into an even more luxury experience. AQV is focusing on delivering even better regional cuisine, more entertainment and better shore excursions. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul Askew, chef patron of The Art School restaurant in Liverpool, talks with James Shillinglaw of Insider Travel Report about how British food in the city can now be considered eligible for Michelin-star status. Askew delivers an incredible fine dining concept with his team that is second to none. For more information, visit https://theartschoolrestaurant.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hedda Felin, CEO of Hurtigruten Norway, talks with James Shillinglaw of Insider Travel Report about her cruise line is launching two special Norwegian coastal cruises, Svalbard Express and North Cape Express, using a completely refurbished ship. These cruises will be dedicated to leisure guests as opposed to Norwegians being ferried between coastal towns and will offer premium services and elevated cuisine. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Margo Storey, a Blue Badge tour guide for Liverpool, takes James Shillinglaw of Insider Travel Report on a tour of historic Liverpool, including Beatles attractions, the old warehouse port district now revived with stores and apartments, the Three Graces historic buildings, shopping areas, churches and much more. For more information, visit www.HeartOfLiverpoolTours.co.uk or www.visitliverpool.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julia Baird, John Lennon’s sister and honorary chairman of Strawberry Field, talks with James Shillinglaw about this essential attraction for Beatles fans visiting Liverpool. Strawberry Field, run by the Salvation Army, features an interactive museum focused on Lennon and the Beatles, a café, a store and a meditative garden with the famous “Strawberry Field” gate. Proceeds go to disadvantaged adults and kids to help them become part of society. And Baird also reveals her favorite Lennon song. For more information, visit www.strawberryfieldliverpool.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Disney executives Lynn Clark and Javier Moreno talk with Dawn Barclay of Insider Travel Report about Disney Studio's 100th Anniversary Bash in Anaheim, Calif.,, including Disney's World of Color 1, Wondrous Journeys; Mickey & Minnie's Runaway Railway; and the upcoming Pixar Place Hotel. For more information, visit www.disneyworld.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robin Moore, guide and member of the college of interpreters for Liverpool Cathedral, gives James Shillinglaw of Insider Travel Report a tour of this iconic building, which is indeed the largest cathedral in England with some unique features. The cathedral also is a working religious building with daily services, choral music, concerts, dinners and even a café. It’s one of great cultural attractions in Liverpool, one of the destinations we visited on a recent VisitBritain fam trip. For more information, visit www.liverpoolcathedral.org.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brian King, president of Caribbean and Latin America for Marriott International, talks with James Shillinglaw of Insider Travel Report about the hotel giant’s exponential growth in the region, with new luxury hotels, even more all-inclusive resorts and other Marriott brands. King details Marriott’s strategy and what’s to come in a region so popular with vacationers. For more information, visit www.marriott.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Patricia Yates, CEO of VisitBritain, talks with James Shillinglaw of Insider Travel Report, about the latest Britain travel marketing campaigns, key events your clients might want to book around, and new attractions and activities outside of London. This year Britain will showcase the coronation of King Charles III and much more in its messaging to travel advisors and travelers. For more information, visit www.visitbritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Susanne Traudt, general manager of The Bloomsbury Hotel, talks with James Shillinglaw of Insider Travel Report about her very English hotel in a great area of London. Owned and managed by the Doyle Collection, an Irish hotel company, The Bloomsbury features a library dedicated to Irish authors, a great restaurant and, of course, a wonderful place to have tea. For more information, visit www.doylecollection.com or www.thebloomsburyhotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Von Ulmenstein, hotel manager at The Kensington Hotel, talks with James Shillinglaw of Insider Travel Report about his so very perfect English hotel set in one of the trendiest areas London. It's English, yet it's owned and managed by an Irish company, the Doyle Collection, one of three properties in London. For more information, visit www.doylecollection.com/kensington.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Block, president of Travel Leaders Network (TLN), gives Dawn Barclay of Insider Travel Report an update on his consortium, which is the largest in the U.S. in terms of number of member agencies. Block details what TLN has accomplished over the past year, what sales look like for 2023, and what the future holds. For more information, visit www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ana Poulalion, head snorkel guide and dive instructor for Aurora Expeditions on the Sylvia Earle, talks with Alan Fine of Insider Travel Report about how guests can swim with Antarctic penguins and seals up to twice daily depending on the weather. Poulalion shows the equipment that keeps guests toasty warm in the icy water, and explains how the program allows its members to enjoy all ship landings, but with the added bonus of swimming in the surrounding sea as well. For more information, visit www.Aurora-Expeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julia Simpson, president and CEO of the World Travel & Tourism Council (WTTC), talks with James Shillinglaw of Insider Travel Report about the recently concluded Global Summit in Saudi Arabia, held in late November 2022. Simpson details how the summit helped Saudi open up to the world as it showcased the vast improvements to the country’s infrastructure, as well as how Saudi Arabia is a model for how travel and tourism can develop. Simpson also talks about what WTTC will focus on now and in the future, particularly sustainability and the value of travel and tourism to every country in the world. For more information, visit www.wttc.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Osman Ozpolat, hotel director on Aurora Expeditions' Sylvia Earle, talks with Alan Fine of Insider Travel Report about the ship's suites and room types, public spaces, dining, gym and sauna, and how it is possible to tour Antarctica in a sustainable way. For more information, visit www.Aurora-Expeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Kirkwood, Aurora Expeditions' expedition leader on the Sylvia Earle, talks with Alan Fine of Insider Travel Report about how Aurora doesn't just take guests for an expedition, but tries to make them explorers themselves. For more information, visit www.Aurora-Expeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
During this panel, originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26 and moderated by James Shillinglaw of Insider Travel Report, top expedition cruise and adventure tour executives tell you what to book in expedition and adventure this year and beyond. They detail the products, the target clients, and the trends in adventure and expedition travel. Panelists include Cara Matthew, regional sales manager for Quark Expeditions; Anthony Iozzia, regional sales director for Atlas Ocean Voyages; Becky Helms, sales director-East, Hurtigruten; Kent Phillips business development manager, Exodus Travels; and Kimberly Stirdivant Wason, director of partnerships at Tour Radar.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
During this panel, originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26 and moderated by James Shillinglaw of Insider Travel Report, top destination executives talked about the adventure travel opportunities they have that travel advisors can sell. They detail the places, the kinds of adventure travel experiences and how advisors can better understand what they have to offer. Panelists include Kristy Angellotti, head of trade relations-North America for South African Tourism; Anas Alsharief, executive director-trade marketing, Saudi Tourism Authority; Robin Basso, senior director-travel industry partnerships, Hawaii Visitors & Convention Bureau; and Julie Cuesta, executive vice president and managing director for Myriad Marketing (representing Rwanda, Madeira, Northern Territory (Australia) and Shizuok, Japan).
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shayna Zand, head of partnerships for WeTravel, talks with Alan Fine of Insider Travel Report about how WeTravel's nearly 150 employees on five continents, representing more than 30 nationalities, can help make the details and cash flow around travel advisors' adventure bookings so much easier to manage. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.wetravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shannon Stowell, CEO of the Adventure Travel Trade Association (ATTA), talks with James Shillinglaw of Insider Travel Report, about the resources ATTA offers to tour operators, travel advisors and other ATTA members Stowell also describes how adventure travel has become so much more popular as we emerge from the pandemic. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.adventure.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Delaney, Lindblad Expeditions’ new chief sales officer, talks with James Shillinglaw of Insider Travel Report about his pioneering expedition company, which has long experience in developing adventure travel experiences. Delaney details the places Lindblad goes now and where it might go next, and how you can better sell expedition travel with new tools and resources he is developing. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.expedition.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Dan Blanchard, CEO and founder of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report about his company, which sells small ship adventure experiences to Alaska, Central America and Hawaii. Blanchard details how he developed his concept and explains why this is not just another cruise to Alaska. This video was originally posted during our Virtual RoadShow: Adventure & Expedition Travel, held Jan. 23-26. For more information, visit www.uncruise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katy Lee, director of operations at Anantara World Islands Dubai, talks with James Shillinglaw of Insider Travel Report about this year-old resort that offers a true island getaway from the bustle of Dubai. Lee details the rooms and suites, the restaurants, the activities, and a unique bird sanctuary and greenhouse unlike anything Insider has seen at a resort property, and how guests get to the property. Anantara World Islands also is the first resort to debut on World Islands, the series of artificial islands each in the form of a continent. For more information, www.anantara.com/en/world-islands-dubai.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Reuben Perez, general manager and senior vice president of Costa Cruises, talks with James Shillinglaw aboard Costa Toscana, the cruise line’s newest ship, about the staterooms, the top quality restaurants, the entertainment and much more. Perez also details the ship’s unusual and exotic itinerary out of Dubai visiting Qatar, Oman and Abu Dhabi. For more information, visit www.costacruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Richard Alexander, general manager of The Lana-Dorchester Collection in Dubai, talks with James Shillinglaw of Insider Travel Report about his new luxury hotel and residences, the first Dorchester Collection in the Middle East. Interviewed on the rooftop of the still-under-construction property, Alexander details the rooms and suites, the restaurants and bars, the pools and spa, and the location of this groundbreaking hotel. For more information, visit www.dorchestercollection.com/en/dubai/the-lana.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Garner, vice president-commercial for Minor Hotels, talks with James Shillinglaw of Insider Hotel about how Minor’s many brands are expanding in the Middle East & Africa. Garner describes how such luxury brands as Anantara and Tivoli have opened around the region, including three in Dubai alone. He also highlights the growth of Minor’s other brands, including NH Hotels, NH Collection, Avanti, Oaks and more. For more information, visit www.minorhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea DeMarco, the new president of Regent Seven Seas Cruises, talks with Alan Fine of Insider Travel Report about her goals for Regent moving forward. Having been Regent's chief sales and marketing officer for 16 months, DeMarco plans to help travel advisors better sell the ultra-luxury cruise line, as well as find ways to elevate Regent's product offerings. DeMarco also discusses the current set of travel advisor tools available online, and gives a preview of the first Faberge Egg to reside at sea. For more information, visit www.rssc.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Edwin Frizzell, regional vice president for Accor Central Canada and general manager, of the Fairmont Royal York, talks with James Shillinglaw of Insider Travel Report about his famed luxury hotel in downtown Toronto. Frizzell details the key location, dining outlets, rooms and more, including recent updates to suites, club floors and bars of this historic property that remains the place to stay when visiting Toronto for business or leisure. For more information, visit www.fairmont.com/royal-york-toronto.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Manolo Fresta, senior director of sales and revenue for Lefay Resorts, talks with James Shillinglaw of Insider Travel Report about her boutique luxury resorts on the shores of Lake Garda and in the mountains of the Dolomites. These properties in diverse locations are the essence of the Italian resort experience. This is the final in our series of video interviews highlighting great resorts and luxury products at ILTM Cannes 2022, held Dec. 4-7 in France. For more information, visit www.lefayresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Delia Monfrecola, group commercial director for the Shedir Collection, talks with James Shillinglaw of Insider Travel Report about her group of Italian boutique luxury hotels, most of them Rome. Shedir includes Vilon Roma, Maalot Roma, Umiltà 36 , Palazzo Roma (opening in spring 2023) and even Capri Tiberio Palace in Capri. It all adds up to a collection of upscale properties located in some of the best spots in Rome and Capri. This is part of our continuing coverage of ILTM 2022 in Cannes, held Dec. 4-8 in France., For more information, visit https://shedircollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eva Mount, general manager of The BoTree, talks with James Shillinglaw of Insider Travel Report about her new London luxury hotel set to debut in July 2023. Mount details the unique features of this innovative 199-room property, located at the end of Marleybone Lane, which include designer suites with great views of the city, destination restaurants, a private screening room and a club with regular live music. This is part of our coverage of ILTM 2022, held in Cannes Dec. 4-8. For more information, visit www.thebotree.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sally Glen, director of sales and marketing for Golden Rock Dive & Nature Resort talks with James Shillinglaw of Insider Travel Report about her luxury hideaway resort in the Dutch Caribbean on the tiny island of St. Eustatius. Glen details the features of the property and why it’s a good fit for your ultra-sophisticated luxury clients, especially those interested in diving. This is part of our coverage of ILTM Cannes, help Dec. 4-8, 2022 in France. For more information, visit www.goldenrockresort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Willie Fernandez, chief marketing officer for Rental Escapes, talks with James Shillinglaw of Insider Travel Report about how his luxury villa rental company has grown over the past 10 years, the kinds of accommodations it offers, trends in the villa market as we emerge from the pandemic, and what programs it features for travel advisors so they can generate significant income from selling villa rentals. For more information, visit www.rentalescapes.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Abdullah Al-Zahrani. global brand development head at The Red Sea Development Co., talks with James Shillinglaw of Insider Travel Report about the sustainable resort complex his company is constructing on the Red Sea. This complex, one of the sol-called giga-projects in Saudi Arabia, will see its first resorts open this year, with name brand luxury hotels and much more. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.redseaglobal.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cindy D’Aoust, president and CEO of American Queen Voyages, talks with James Shillinglaw of Insider Travel Report about her strategy for the river, lake, ocean and expedition cruise company, which now has a new executive team, new support for local communities, an even better relationship with travel advisors and much more. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Markos Chaidemenos, managing director of Canaves Oia Resorts, talks with James Shillinglaw of Insider Travel Report about his family-owned properties in the iconic island destination of Santorini, Greece. His resorts include Canaves Oia Boutique Hotel, Canaves Oia Suites & Spa, Canaves Oia Sunday Suites, and Canaves Oia Epitome, all in the village of Oia, and Eden Villas by Canaves Oia at Imerovigli village. This is part of our continuing coverage of ILTM Cannes, held Dec. 4-8 in France. For more information visit www.canaves.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefan Leser, executive director of the Burgenstock Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels in Switzerland, which include the iconic mountaintop Burgenstock resort on Lake Lucerne, the Schweizerhof city hotel in Bern and the Royal Savoy urban resort in Lausanne. Leser provides an update on what’s new at every property and what his collection will do next. This is part of our coverage of ILTM Cannes, held in France Dec. 4-8. For more information, visit www.burgentockcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marcia Lawther, director of marketing for Four Seasons New Orleans, talks with James Shillinglaw of Insider Travel Report about the little over a year-old property that breathed new life into the city’s World Travel Center building. Now arguably the most luxurious property in New Orleans, the Four Seasons feature elegant suites with great views of the Mississippi, fine dining at two signature restaurants and the Chandelier Bar, which quickly developed reputation as a gathering spot for travelers and locals alike. For more information, visit www.fourseasons.com/neworleans.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leo Glazer, area general manager for Moxy Hotels, talks with James Shillinglaw about the brand new Moxy Lower East Side, the brand’s newest lifestyle hotel in New York City. The comfortable rooms that have everything you need, an Asian restaurant, a lobby bar, a piano bar, a nightclub and a rooftop bar, the Moxy Lower East Side is a one-stop shop for a grand evening in one of Manhattan’s trendiest areas. For more information, visit www.moxylowereastside.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Luca Virgilio, general manager of The Dorchester, talks with James Shillinglaw about how his classic London luxury hotel has been completely renovated, with new rooms, public spaces and dining outlets. It’s a whole new world for a property steeped in the history of the city and the flagship of the Dorchester Collection. This is part of our coverage of ILTM Cannes, the luxury travel show held Dec. 4-8, 2022 in France. For more information, visit www.dorchestercollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Want to give your clients a thrilling “secret” dining experience? Michael Sinensky, founder of Simple Venue, talks with James Shillinglaw of Insider Travel Report about his growing chain of hidden sushi omakase restaurants housed in hotel suites (Hotel 32 32) and other unused venues around New York City and beyond. Simple Venue operates Sushi by Bo, taking 15 underutilized hotel and retail spaces and turning them into micro- or pop-up restaurants in New York, New Jersey, Chicago, Miami and Fort Lauderdale, with more to come. For more information, visit www.simplevenue.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Theodore Daktilidis. managing director for Mykonos Riviera Hotel & Spa in Greece, talks with James Shillinglaw of Insider Travel Report about his family-owned luxury property on this iconic island. Daktilidis tells us why his resort is different and what its selling points are on an island popular with celebrities and upscale travelers. This is part of our report from ILTM Cannes, held Dec. 4-8, 2022 in France. For more information, visit www.mykonosriviera.gr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leo Ghitis, CEO and co-founder of Nayara Resorts, a collection of sustainable luxury hotels in Central and South America, talks with James Shillinglaw of Insider Travel Report about his eco-sensitive properties in remote locations in Costa Rica, Chile and Panama. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.nayararesorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yaisa Castilla, minister of tourism for the Canary Islands, and TV travel broadcasting personality Peter Greenberg talk with James Shillinglaw of Insider Travel Report about their one-hour show exploring the many attractions of these Spanish-owned islands. This interview is from the premier event held last December to promote the show, which is already airing on PBS stations across the country. For more information, visit www.petergreenberg.com or www.hellocanaryislands.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christian Cirillo, North American sales manager for Condor Airlines, talks with Alan Fine of Insider Travel Report about the increase in the carrier's year-round service from 17 gateways in North America to Frankfurt and the rest of the world. Cirillo describes Condor as the best value proposition in the air, with affordable business and premium economy classes that have been fully redesigned for its fleet of brand new A330-neo aircraft. For more information, visit www.Condor.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yaron Liberman, general manager of The Norman, talks with James Shillinglaw of Insider Travel Report about his stylish boutique hotel in one of Tel Aviv’s trendy neighborhoods near restaurants and attractions. The Norman, which opened in 2014, continues to be one of Israel’s most luxurious properties. This is part of our coverage of ILTM Cannes, which took place Dec. 4-8 in France. For more information, visit www.thenorman.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Francois Delahaye, chief operating officer of the Dorchester Collection, talks with James Shillinglaw of Insider Travel Report about what’s happening at the group’s collection of luxury properties located in London, Paris, Los Angeles, Milan, Rome and Los Angeles, and the newest hotels in Dubai and Japan. Delahaye describes The Dorchester, the renovated marquee property, as well as what’s new at the famed Le Meurice and Hotel Plaza Athenee in Paris. For more information, visit www.dorchestercollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marco Frank, speaking as both trade and partnerships manager for VisitFlanders, as well as vice chair of the European Travel Commission for the U.S. and Canadian Chapters, talks with Alan Fine of Insider Travel Report about what's new in Flanders' art and history, culinary, cycling routes, hotels and airlines. Frank also outlines what travelers and their advisors will need to know about changes in the European Electronic Entry System (EES) and the European Travel Information and Authorization System (ETIAS). For more information, visit www.VisitFlanders.com and www.ETC-Corporate.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, CEO of Explora Journeys, talks with Alan Fine of Insider Travel Report about his luxury line's deal with Steinway & Sons, to place three state-of-the-art Spirio pianos on each of its six ships to be launched between 2023 and 2028. The top pianists in Steinway's performer stable will play these fine instruments on the ships, but the pianos will also play themselves, recreating pre-recorded performances from Steinway's extensive digital player piano library. For more information, visit www.ExploraJourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gordon Drake, the new CEO of Doyle Collection, talks with James Shillinglaw of Insider Travel Report about his group of luxury hotels in Dublin, London and Washington, D.C., as well as what plans Doyle Collection has for the future. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.doylecollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe Luchison, Emerald Cruises' brand marketing manager for the U.S., talks with Alan Fine of Insider Travel Report about "Cherish the Planet," a six-point global campaign shared with sister company Scenic Luxury Cruises and Tours supporting sustainability for the long term. All staff, Emerald and Scenic crew and employees throughout the world will be educated and invested in the program. For more information, visit www.EmeraldCruises.com or www.ScenicUSA.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Doris Casadas, chief communications officer for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about Iberostar’s new partnership with IHG Hotels & Resorts and where it is expanding its hotels and all-inclusive resorts in Europe, Mexico and other places around the world. Casadas also details how Iberostar is committed to sustainable travel through its Wave of Change program. For more information, visit www.iberostar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jane Mackie, senior vice president -global marketing-luxury and upscale brands, and Tom Rowntree, vice president-global marketing luxury brands and for InterContinental Hotels Group (IHG), talk with James Shillinglaw of Insider Travel Report about the growth of IHG’s luxury and lifestyle brands around the globe, as well as the new partnership with Iberostar, the Spain-based all-inclusive resort company. This is part of our report from ILTM Cannes, the luxury travel show held in France Dec. 4-8. For more information, visit www.ihg.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rudi Schreiner, president and co-founder, and Kristin Karst, executive vice president, co-founder and co-owner AmaWaterways, talk with Alan Fine of Insider Travel Report about new river cruise products, including an update on their plan to conquer the Magdalena River in Columbia, and the latest trends, including guests wanting to travel longer and more back-to-back cruises, as well as the possibility of taking the world's longest river cruise, AmaWaterways' "Seven River Journey." Karst also details the recent popularity of Egypt and the addition of a new ship or two there. For more information, visit www.AmaWaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marianne Walsh, vice president of marketing and communications for Minor Hotels, talks with James Shillinglaw of Insider Travel Report about the company’s expansion of its luxury Anantara Hotels, Resorts and Spas brand in Europe, the Middle East and Asia. This is part of our series of interviews from ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.minorhotels.com or www.anantara.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carly Biggart, vice president of sales for Hurtigruten Group Americas, talks with Alan Fine of Insider Travel Report about Hurtigruten's 130th anniversary next year, its strong bookings, and the debut of a new ship that will sail in the Galapagos. Biggart also details how Hurtigruten is currently converting all its coastal ships to biofuel in the company's bid to be more sustainable. For more information, visit www.AgentPortal.Hurtigruten.com. or www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul McDonah, trade and industry engagement manager for Tourism Ireland in the U.S., talks with Alan Fine of Insider Travel Report about how Ireland is in the top 12 visited countries according to USTOA's latest member poll. McDonah also details new flights, initiatives, webinars and a new office in San Francisco. He also introduces Derry Cronin of Specialized Travel Services and Cronin's Coaches, who talks about his family-run tour company and its fleet of 80 touring coaches. For more information, visit www.Special-Ireland.com and Trade.Ireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report about her network of luxury travel agencies, all owned by Internova Travel Group, which is looking to grow its business even more with new programs, events, marketing capabilities and technology. GTC—which includes Protravel International, Tzell Travel Group, R. Crusoe & Sons, Andrew Harper Travel, In the Know Experiences, All-Star Travel Group, and Colletts Travel—had a major presence at ILTM Cannes, held Dec.4-8 in France. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Keith Sproule, executive director of Abercrombie & Kent Philanthropy, talks with Alan Fine of Insider Travel Report about how the luxury tour company's products support 56 projects in 26 countries, in Africa, Asia and Latin America. These products improve education, health, job creation and conservation in the areas visited. For more information, visit www.AbercrombieKent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sandrine Camia, deputy director at Monaco Government Tourist Authority, sits down with James Shillinglaw of Insider Travel Report to talk about why Monaco continues to be one of the prototypical luxury destinations, with famed luxury hotels, restaurants, museums and a royal family known throughout the world. This interview is part of our coverage of ILTM Cannes, held Dec. 4-7 in France. For more information, visit www.visitmonaco.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elizabeth Crabill, CEO of CIE Tours andvice chair of the U.S. Tour Operators Association (USTOA) executive committee, talks with Alan Fine of Insider Travel Report about her company's 90th anniversary as a leader of tours to Ireland, Britain, Italy and Iceland; the “90 Shades of Green” travel advisor sweepstakes; recent commendations and CIE Tours' continued desire to be sustainable. For more information, visit www.CIETours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Parveen Chander Kumar, executive vice president-sales and marketing for Taj Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about Taj’s growth and expansion plans, where it’s heading next, what makes for a Taj luxury experience India-style and more. This interview is part of our coverage of ILTM Cannes, held Dec. 4-7 in France. For more information, visit www.tajhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Trapper Martin and Shane Smartt,owners of Trapper Martin, Shane Smartt & Associates, talk with Alan Fine of Insider Travel Report about winning the Bobbye Haupt Franchise of the Year Award at the annual Dream Vacations/CruiseOne conference on Norwegian Encore. Starting 11 years ago with CruiseOne, Martin explains how he started the franchise, braved COVID, moved to Dream Vacations, was joined by Smartt and became a leading seller by almost literally helping everyone. For more information, visit www.dreamvacationsfranchise.com and www.dreamvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julien Munoz, senior vice president-sales and marketing-EMEA for Radisson Hotel Group, talks with James Shillinglaw of Insider Travel Report, about how Radisson Collection, the growing group of luxury properties, is taking the industry by storm and giving the name “Radisson” a new meaning around the world. For more information, visit www.radissoncollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daria Triolo, director of marketing and communications at Hotel Borgo San Felice, a Relais & Chateaux property, talks with James Shillinglaw of Insider Travel Report about this brilliant relatively new hotel that's housed in an medieval village in the Chianti region near Siena. Triolo details the accommodations, the dining and what guests can do at the property. This is part of our coverage of ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.borgosanfelice.it,
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sheelagh Wylie, Visit Britain's chief marketing officer for the Americas, gives Alan Fine of Insider Travel Report a look at undiscovered and unexpected Britain, including sailing a hot tub down the Thames River or surfing in Wales and Cornwall. Wylie also talks about new flights, big events, as well as Britain's exploding culinary scene and its "maker" economy, excelling at making gin, whiskey, wine and more. It's all part of a renewed Visit Britain campaign to "See Britain Differently." For more information, visit www.VisitBritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Hostettler, president and CEO of The Boca Raton in Florida, talks with James Shillinglaw of Insider Travel Report about what’s opened at the property since we visited this past spring, including a new hotel tower, new restaurants and other amenities. This is part of our report from ILTM Cannes, held Dec. 4-8 in France. For more information, visit www.thebocaraton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Shapiro, cruise director of Atlas Ocean Voyages' World Traveller, talks with David Cogswell of Insider Travel Report about how the on-board experience of an Atlas expedition ship is entirely different from a megaship. For more information, visit www.AtlasOceanVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom Kiely, CEO of Visit West Hollywood, talks with James Shillinglaw of Insider Travel Report about West Hollywood’s new luxury hotels, new high-end dining options, great shopping and much more, which is turning the destination into a luxury hot spot. This is part of our series of interviews from ILTM Cannes, held Dec. 4-7 in Cannes, France. For more information, visit www.visitwesthollywood.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ruben Rodriguez, president of MSC Cruises U.S.A., talks with Alan Fine of Insider Travel Report about the naming of MCS Seascape in Manhattan earlier this month, the importance of New York as a homeport, why the U.S. market is so important to MSC Cruises, the five ships that will be deployed in the U.S. and much more. For more information, visit www.MSCBook.com or www.MSCCruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tanya Springer, vice president of sales for Atlas Ocean Voyages, talks with David Cogswell of Insider Travel Report about how the expedition cruise company is reaching, training and enabling travel advisors to relay the message about the new breed of expedition cruising to clients who have yet to discover one of the hottest trends in the travel industry. For more information visit www.AtlasOceanVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Josh Fluhr, newly appointed senior vice president and global managing director for Edition Hotels, talks with James Shillinglaw of Insider Travel Report about how his Marriott-owned luxury brand has expanded dramatically in the last few years and where it's heading next. Fluhr details the attributes of the Edition brand and how travel advisors should be selling it. For more information, visit www.editionhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jean-Marie Le Gall, general manager of Fouquet’s Paris talks with James Shillinglaw of Insdier Travel Report about the last luxury hotel to still be owned by a French family in Paris. Le Gall provides an update on the property, including the latest in accommodations, dining and more, but he also gives us a small preview of Fouquet’s New York, the U.S. outpost of Barriere Group. This is part of our coverage of ILTM Cannes, held earlier this month. For more information, visit www.hotelsbarriere.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Rodriguez, president and CEO of Atlas Voyages, talks with Insider Travel Report’s David Cogswell about the birth of Atlas Voyages in 2019, and the company's second coming in 2022 in a different market niche, reborn as an upper-premium yacht-style adventure cruise product. For more information visit www.AtlasOceanVoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Charles Richez, general manager of Hotel Barrière Le Majestic in Cannes and area general manager of Hôtel Barrière Le Gray d'Albion Cannes, Les Neiges Courchevel and Le Carl Gustaf St. Barth. Le Majestic is the property that plays host to the Cannes Film Festival every year in May as well as the ILTM Cannes in December. But Richez also oversees Barrière hotels in St. Barth and on the slopes of Courchevel. For more information, visit www.hotelsbarriere.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vito Anzelmi, Alula's regional director for the U.S., talks with Alan Fine of Insider Travel Report about this Saudi Arabian city's history, its four heritage sites (Hegra, Dadan, Jabal Ikmah and old town Alula), as well as its focus on arts, culture and wellness. Anzelmi also discusses upcoming events and new accommodations. For more information, email alula@AdvocateTravelMarketing.com or visit www.ExperienceAlula.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, CEO of Explora Journeys, talks with James Shillinglaw of Insider Travel Report about how his new luxury lifestyle startup cruise line is progressing to its projected launch in July 2023. Ungerer talks about why Explora delayed the debut of Explora I for two months, what itineraries are being planned for the ship, the range of dining options, what the entertainment will be onboard and much more. This is the first video interview from our extensive coverage of ITLM Cannes, which took place Dec 5-8. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Aref Sayegh, general manager of the Grand Hotel Cancun by Kempinski, talks with Alan Fine of Insider Travel Report about the former Ritz-Carlton property that is now part of the Kempinski collection. For more information, email aref.sayegh@kempinski.com or visit www.Kempinski.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alisson Andrade, advisor to Embratur, Brazil's marketing company, talks with James Shillinglaw of Insider Travel Report about new visitation protocols, new flights and new tourism campaigns for his country, including "Fish in Brazil and be hooked." For more information, visit www.visitbrasil.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Grisdale, CEO and founder of Italy specialist IC Bellagio talks with James Shillinglaw of Insider Travel Report about why she joined the World Travel & Tourism Council, which used to be a group for only the largest travel companies; what she thought about last week’s WTTC Global Summit; and the value of the WTTC and its annual event to her destination management company. For more information, visit www.icbellagio.com or www.wttc.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mike Anderson, co-CEO of host agency Avoya Travel, talks with Dawn Barclay of Insider Travel Report about the group's new technology enhancements unveiled at its 2022 conference aboard Celebrity Beyond. Avoya has long been considered at the cutting edge of technology, dating back to its Live Leads program, so it’s latest innovations show just how it kept developing software and hardware even during the pandemic. For more information, visit www.avoyatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Clayton Reid, CEO of MMGY Global, talks with James Shillinglaw at last week’s World Travel & Tourism Council Global Summit in Riyadh, Saudi Arabia, about how his marketing and strategic planning firm sees travel recovering from the pandemic and forging ahead despite the threats of inflation, recession and war. Reid, who served on one of the panels at the WTTC Global Summit, provides an optimistic view of the travel industry’s prospects. For more information, visit www.mmgyglobal.com and www.wttc.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristy Angellotti, North American head of trade relations for South African Tourism, talks with Alan Fine of Insider Travel Report about what's new in South Africa, including new flights, destination highlights, resources available for travel advisors, and her new role with the organization. For more information, visit www.SouthAfrica.net.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about last week’s World Travel & Tourism Council Global Summit in Riyadh, Saudi Arabia, the first time WTTC has held the event in that country. Upchurch details why WTTC is such an essential organization, why he joined in the first place, and why he is playing an active role in the group. Upchurch also gives us his impressions of Saudi Arabia as it reopens to the world of travel and tourism. For more information, visit www.virtuoso.com and www.wttc.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report about this year's USTOA economic impact survey, which revealed a number of things, including the realistic non-sugar-coated figures of a travel resurgence and the surprise emergence of the Middle East as a top destination. Dale also explains to naysayers why spending carbon to attend a sustainability conference is not a misuse of resources. For more information, visit www.ustoa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Arnold Donald, chair of the World Travel & Tourism Council (WTTC) and former Carnival Corp. CEO, talks with James Shillinglaw of Insider Travel Report about last week's WTTC Global Summit in Riyadh, Saudi Arabia. Donald reveals why WTTC selected Saudi Arabia, what was accomplished at the meeting, the largest ever Global Summit, and offers his own impressions of Saudi Arabia as it opens up to travel and tourism. For more information, visit www.wttc.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alexandra Hansen, a polar historian, anthropologist member of the expedition team on Silversea's new Silver Endeavour, talks with James Shillinglaw about the scenery, wildlife and history of Antarctica, infusing her infectious enthusiasm for a region of the world that many aspire to visit but few people really know. Get your clients excited by hearing Hansen describe the wonders of an Antarctica adventure. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul Hobson, president of Sahara Las Vegas, talks with James Shillinglaw of Insider Travel Report about how the famed resort, one of the last original properties on the Strip, is marking seven decades of offering great accommodations, dining, casino gaming and much more to guests seeking a true Las Vegas experience. For more information, visit www.saharalasvegas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marieke Egan, expedition leader on the new Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about how Silversea delivers the consummate expedition experience at every stop during the ship’s Antarctica sailings, from Zodiac landings to see penguins and seals to whale watching to iceberg hunting and much more. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Paul, senior vice president of Spyscape NYC, talks with Taya Collins of Insider Travel Report about this innovative museum and attraction in midtown Manhattan that showcases extraordinary gadgets for espionage, from Enigma machines to a U2 spy plane camera to Edward Snowden's telepresence robot and micro-bugging devices. Visitors can also get rated for just how good a spy they are as they explore the highly interactive museum. For more information, visit www.spyscape.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Drew Daly, senior vice president and general manager of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about how Cruises, Inc. travel advisors in most cases are now hosted by Dream Vacations and CruiseOne advisors looking to grow their businesses. Daly also details new programs and tools for advisors that were revealed at the Dream Vacations and CruiseOne national conference. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Felicity Aston, godmother of Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about what she likes about Silversea’s newest luxury expedition ship. More importantly Aston details why her experience as a Polar explorer (she skied to the South Pole) relates so well to a ship that will be focused on Polar cruises. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Conrad Combrink, Silversea's senior vice president of expeditions, turnaround operations and destination management, talks with James Shillinglaw of Insider Travel Report on the newly christened Silver Endeavour in Antarctica about how the ship will fundamentally change Silversea’s expedition itineraries and experiences for guests. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Debbie Fiorino, chief operating officer for World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about "Forward," this year's national conference, the successful dissolution of Cruis Inc., the growth of Dream Vacations and CruiseOne, along with new travel advisor promotions, programs and technology. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Niklas Peterstam, master of the Silver Endeavour, talks with James Shillinglaw of Insider Travel Report about his year-old, newly revamped luxury expedition, what capabilities it brings to the table for Silversea, and what accommodations and amenities guests will find when they they do a polar cruise on the vessel. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brad Tolkin. co-CEO and chairman of World Travel Holdings (WTH), parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about the future of travel, current bookings, how the recession may affect pricing, but not demand, how his company sacrificed to stay afloat, and how much the industry needs travel advisors. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Muckermann, chief commercial officer for Silversea Cruises, talks with James Shillinglaw about Silver Endeavour , which was just christened in Antarctica this month. Muckermann details how the new luxury ship, which was acquired earlier this year from the assets of the former Crystal Cruises, provides Silversea with a true polar ship and gives the line more flexibility in developing itineraries. She also talks about the upcoming Silver Nova and Silver Ray as Silversea continues its rapid growth. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tina Bradley, owner of Wish You Were Here Vacations LLC in Florida, a leading Avoya independent agency, talks with Dawn Barclay of Insider Travel Report about the programs that have helped her business skyrocket since joining the host agency in 2015. For more information, visit www.avoyatravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Hirshan, senior vice president of sales for Avoya Travel, talks with Dawn Barclay of Insider Travel Report about new sales and marketing initiatives being launched by the host agency network in 2023 and beyond. Those new initiatives are focused on expanding Avoya's sales base well beyond cruises into tours and all-inclusive resorts. For more information, call 800-396-8507 or visit www.avoyatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Manya duHoffmann, vice president of sales and marketing for Triumph Hotels, gives James Shillinglaw of Insider Travel Report a tour of The Evelyn, a hotel that dates from 1905 but has been completely renovated with more to come. This boutique property also is located in the fashionable NoMad neighborhood, full of trendy restaurants, bars and entertainment. For more information, visit www.theevelyn.com or www.triumphhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Anderson, co-CEO of Avoya Travel Network, talks with Dawn Barclay of Insider Travel Report at the host agency's 2022 conference aboard the Celebrity Beyond about how Avoya turned lemons into lemonade during COVID. Anderson details the host agency's "super-exhilarating" growth momentum, new programs being launched, and why Avoya selected Travel Leaders Network after it was forced to find another agency group after the American Express Retail Network dissolved. For more information, call 800-396-8507 or visit www.avoyatravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Manning, president and CEO of Xstream Travel of Allen, Texas, talks with Dawn Barclay of Insider Travel Report during American Marketing Group's Travel Market 2022 about how TRAVELSAVERS eased his transition from the wrestling world to the travel world. Manny details the consortium's programs that have skyrocketed his agency to success. For more information, visit www.xstreamtravel.com or www.travelsavers.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anthony Stice, vice president of dining and beverage operations on the new Rotterdam, talks with Alan Fine of Insider Travel Report about the 150th anniversary of the original Rotterdam crossing from the Netherlands to New York City. On the recent recreation of that crossing, Slice hosted Throwback Happy Hours, where the drinks were priced as they were 150 years ago at 25 and 50 cents. This will happen again on the New York to Rotterdam crossing set for April 4, 2023. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kyle Stewart, director of Scott and Thomas Personalized Travel in Pittsburgh, Pa., talks with Dawn Barclay of Insider Travel Report during American Marketing Group's Travel Market 2022 about why he chose to affiliate with NEST and which programs led him to become one of NEST's rising stars. Stewart also reveals how he turned his own child into a world traveler and discusses how he uses supplier promotions to pique potential clients' interest. For more information, visit www.scottandthomas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Filippos Venetopoulos, CEO of Variety Cruises, talks with James Shillinglaw of Insider Travel Report about a new marketing campaign championing his small ship cruising company’s sustainable practices wherever it operates. Venetopoulos also reveals Variety’s plans to expand well beyond its Greek routes to the exotic islands of Tahiti this coming January. For more information, visit www.varietycruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rudi Sodamin, master chef of Holland America Line, talks with Alan Fine of Insider Travel Report about the historic 150th anniversary crossing of the Rotterdam, commemorating the first Rotterdam ship's crossing from its namesake city in the Netherlands to New York City. As part of the celebration, Sodamin uncovered Holland America menus dating back more than 100 years, and from them, recreated both the look and taste of the recipes that were almost lost to posterity. The master chef invites guests to sample these historic dishes on the reverse crossing, from New York to Rotterdam, scheduled for April 4, 2023. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill Zucker, vice president of public relations for Holland America Line, talks with Alan Fine of Insider Travel Report about the 150th anniversary of the original Rotterdam crossing from Rotterdam, Netherlands to New York City. It's a time when the legendary cruise line is reflecting on the legacy of bringing one out of every 10 immigrants to the U.S., and also to celebrate a partnership between Holland America with the Statue of Liberty and Ellis Island Foundation. New York City even issued a proclamation declaring Holland America Line Appreciation Day in Manhattan. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anne Scully, a famed luxury travel advisor and partner in Embark Beyond, talks with James Shillinglaw of Insider Travel Report about why she decided to join her out-the-box luxury host agency as a partner overseeing travel advisor development. Scully also talks about Embark’s very first conference at Baha Mar in the Bahamas, which proved to be a very different kind of event compared with more traditional host agency conferences. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Asta Lassesen, CEO of Hurtigruten Expeditions, talks with James Shillinglaw of Insider Travel Report about her cruise line, which just may be the first expedition-focused line in the business today, having been formed in Norway. Lassesen talks about the ships, the itineraries and what’s new for 2023. For more information, visit www.hurtigruten.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eli Ashear, founder and managing partner for Embark Beyond, talks with James Shillinglaw of Insider Travel Report about the beginnings of his innovative luxury host travel agency, a Virtuoso member, and how it ended up having one of the most original first conferences in the business at Baha Mar in the Bahamas earlier this month. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julie Danzinger, founder and managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report about her luxury host agency’s first Embark Immersion conference ever at Baha Mar in the Bahamas. Instead of a series of supplier presentations, Embark Beyond opted for larger group “think” interactive events addressing the challenges that travel advisors face in selling and marketing travel products to luxury clients. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jonnie Torres, director of sales and marketing at the Sheraton Maui Resort & Spa, talks with James Shillinglaw of Insider Travel Report about her spectacular resort, which features a wide range of accommodations, multiple restaurants, a black sand beach and even a cliff diving show in the evening. It’s a great property to book either direct or through luxury wholesaler Journese. For more information, click on Sheraton Maui or visit www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jack Ezon, founder and managing partner of Embark Beyond, talks with James Shillinglaw of Insider Travel Report about how his innovative, Virtuoso-affiliated host travel agency survived and evolved during the pandemic and why its first conference, Embark Immersion, at Baha Mar in the Bahamas earlier this month was so very different from other agency events. Embark Beyond s again pushed the envelope in creating an event that was unique in its delivery and truly reflected the goal to work hard, play hard. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mike Kass, general manager of the Westin Maui Resort & Spa Kaanapali, talks with James Shillinglaw of Insider Travel Report about his luxury resort on the beach of one of the most coveted islands in the world. Kass details the newly renovated tower, revamped rooms, new dining, new poolscape and much more that combine to make this a definite bookable option for your clients heading to Maui. You can book the hotel with Marriott International or through a package purchased through luxury wholesaler Journese, which last month hosted a group of top-selling travel advisors at the Westin Maui. For more information, visit www.westinmaui.com or www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Fee, founder and CEO of Cruise Planners, talks to James Shillinglaw of Insider Travel Report about what her innovative host agency franchisor has developed and is planning for its members on the technology, marketing and training fronts. Cruise Planners is holding its annual travel conference this week aboard the new Norwegian Prima. For more information, visit www.cruiseplanners.com or www.cruiseplannersfranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicole Mazza, chief marketing officer, and Kathryn Mazza-Burney, executive vice president of sales and service, for TRAVELSAVERS, NEST and The Affluent Traveler talk with Dawn Barclay of Insider Travel Report about the new programs and services their agency groups now offer to members. Interviewed at parent American Marketing Group’s biennial conference in Las Vegas last month, the Mazza sisters detail what’s new and innovative for their family own agency marketing organization, which caters to traditional agencies, home-based advisors and luxury travel specialists. For more information, visit www.travelsavers.com, www.jointhenext.com and www.theaffluenttraveler.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angela Vento, general manager of the Wailea Beach Resort, gives James Shillinglaw of Insider Travel Report a tour of her luxury property, one of the best hotels in Maui. Vento details the accommodations, dining, pools and beaches of the fabulous resort, which you can book through Journese, the luxury wholesaler. For more information, visit www.waileabeachresort.com or www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Silvia Ferret, director of marketing and public relations for Fairmont Mayakoba, talks with Alan Fine of Insider Travel Report about the luxury property's newly renovated beach club which is broken into four parts that represent the earth, sky, water and air, plus renovations, new restaurants, travel advisor programs and a whole lot more. For more information, visit www.fairmont.com/mayakoba.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrew Rogers, veteran general manager of The Ritz Carlton, Kapalua, Maui, talks with James Shillinglaw of insider Travel Report about his famed resort, which has undergone a complete renovation and features an unparalleled golf course, pool complex and beaches designed to satisfy the most demanding luxury client. It's all part of our series of Maui resorts that you can book through Journese. For more information, click on Ritz-Carlton Maui Kapalua or visit www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dana Staniunas, director of recreation at the Massanutten Resort, talks with Taya Collins of Insider Travel Report about the year round amenities and activities available at this expansive luxury resort. For more information, visit www.massresort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jonathan Feiler, group wine director for Ocean House Collection, talks with James Shillinglaw of Insider Travel Report about how he developed the wine programs for both Ocean House in Watch Hill, R.I., and the Weekapaug Inn in Westerly, R.I. This Culinary Institute of America graduate is now overseeing these programs at both Relais & Chateaux properties, which have some of the best wine cellars around. For more information, visit www.oceanhouseri.com or www.weekapauginn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrew Brooks, executive chef at the Weekapaug Inn in Westerly, R.I., chats with James Shillinglaw of Insider Travel Report about the dining options available at this sister property to Ocean House just down the road. Brooks talks about his culinary philosophy focused on local ingredients and farm-to-table fare and how he’s developed his menu in what is his second stint at the inn. One thing’s for certain, you clients aren’t going to go hungry when they stay at the Weekapaug. For more information, visit www.weekapauginn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bernold Schroeder, CEO of Kempinski Hotels, talks with Alan Fine of Insider Travel Report about his company's 150th anniversary and its 80 international hotels with 20 in the pipeline. Schroeder also showcases his newest hotels, the David in Tel Aviv and the brand's first hotel in North America, the Grand Hotel Cancun by Kempinski opening on Dec. 15, 2022. He also discusses a new Kempinski website upgrade and loyalty program. For more information, visit www.Kempinski.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dant Hirsch, president and managing director of the Ocean House Collection, talks with James Shillinglaw of Insider Travel Report about this group of boutique properties in Rhode Island centered around Ocean House, the quintessential luxury beachfront hotel. Hirsch, now a little more than a year on the job, talks about the history of Ocean House and his vision for the collection. For more information, visit www.oceanhouseri.com or www.ohmcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Abrashoff, general manager of the Weekapaug Inn in Rhode Island, sister property to Ocean House, talks with James Shillinglaw of Insider Travel Report about what his boutique property offers to guests, including great dining, charming accommodations, and a relaxed ambience the makes the property the classic New England inn. For more information, visit www.weekapauginn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Beks Ndlovu, a Zimbabwean professional safari guide and founder of African Bush Camps (ABC), talks with James Shillinglaw of Insider Travel Report about his company, one of the only black-owned safari operators. Ndlovu details the 18 lodges ABC runs in Zambia, Botswana and Zimbabwe, all of which offer major safari experiences, as well as how he got started in the business. For more information, visit www.africanbushcamps.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wolfgang Gaertner, head of international marketing for German state of Saxony, talks with James Shillinglaw of Insider Travel Report about what’s new and old in Dresden and Leipzig, the historic cities of this region, including how Dresden’s old has been restored to its former state, and how Leipzig has become a hip city for millennials, while remaining a center for classical music. For more information, visit www.VisitSaxony.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bastian Germer, general manager of The Ritz-Carlton NOMAD, give James Shillinglaw of Insider Travel Report a tour of this brilliant addition to the New York City hotel scene. Germer reveals the vast range of accommodations, new inventive dining options and what arguably might be the best rooftop bar in a city with many rooftop bars. More to the point, Germer highlights what the hotel has in spades—some of the best views of Manhattan period. For more information, click on The Ritz-Carlton NOMAD.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Philipp Reutener hotel director for Swan Hellenic’s new SH Vega, talks with James Shillinglaw of Insider Travel Report about his new luxury expedition ship and what it offers guests. Reutener details the accommodations, dining options, public areas and décor of this elegant new vessel, which will offer Antarctic cruises and expedition sailings around the world. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Wiseman, senior vice president and general manager of Apple Leisure Group Vacations, talks with Alan Fine of Insider Travel Report about sister company AMResorts’ intention to expand hotels and resorts in Europe, especially Greece and Croatia. For more information, visit www.AMResorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Todd Hamilton, senior vice president of sales at Norwegian Cruise Line (NCL), talks with Alan Fine of Insider Travel Report about his cruise line's plan to compensate travel advisors on what were previously non-commissionable fares. Starting Jan. 1, 2023, advisors can get these commissions on new reservations made outside of final payment (120 days prior to sailing) on voyages departing May 1, 2023 and beyond. Hamilton also explains how travel advisors will need to submit a marketing plan through Norwegian Central by Dec. 31, 2022. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Valerie Wilson, chairman and founder of Valerie Wilson Travel, talks with James Shillinglaw of Insider Travel Report about Swan Hellenic’s new SH Vega—and turns out she likes it a lot. From the décor to the accommodations to the dining, Wilson gives you a preview of one of the newest expedition cruise ships in the market today. She also reveals that she will be the godmother of Swan Hellenic’s next new ship, SH Diana, making its debut next summer. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jay Schneider, chief product innovation officer for Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report at the “reveal” of Royal Caribbean’s new Icon of the Seas, set to make its debut in January 2024. Icon takes the best from the Oasis and Quantum classes, sprinkles in some features from Royal Caribbean’s private island, and adds whole new features to create a ship that’s firmly focused on delivering a great vacation for families. For more information, click on Royal Caribbean’s Icon of the Seas.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gordon Dirker, Swan Hellenic’s new vice president of sales, talks with James Shillinglaw of Insider Travel Report on the new SH Vega about his new company with a historic name and its plans for the expedition cruise market. Dirker details the features of the new ship and what plans he has in store to sell these brilliant new vessels through the travel agency trade. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nadiya Makarenko, senior vice president of host agency Travel Edge Network, talks with James Shillinglaw of Insider Travel Report about how this Toronto-based host agency has expanded dramatically over the past few years; the services it offers to travel advisor affiliates, including a turnkey ADX booking system; and how it’s now the largest agency in the newly acquired Ensemble consortium, which was purchased by its parent company, Navigatr, earlier this year. For more information, visit www.traveledgenetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vicki Freed, Royal Caribbean International’s senior vice president-sales, talks with James Shillinglaw at the “reveal” of Icon of the Seas, the cruise line’s newest and biggest ship to date. Freed talks about the vessel’s eight neighborhoods, including Surfside, located near the stern and designed to appeal to families with young children, and the AquaDome, a combination water theater and pool and lounge complex near the bow. Freed also details how the ship combines elements of the Oasis Class, Quantum Class and even Royal Caribbean’s Perfect Day at Coco Cay private island. For more information, visit www.cruisingpower.com and www.royalcaribbean.com/icon-of-the-seas/site.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Suarez, the number one driver for NASCAR’s Trackhouse Racing Team, talks with James Shillinglaw of Insider Travel Report about how he got into racing, how this season is shaping up, and how his team’s partnership with Princess Cruises has benefited Trackhouse and given Princess new visibility in one of the country’s most popular sports. For more information, visit www.princess.com or www.trackhouse.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Padgett, president and CEO of Princess Cruises, talks with James Shillinglaw of Insider Travel Report about why his premium cruise line decided to back the Trackhouse NASCAR racing team and give away free cruises when the team’s drivers win or place in the top 10. Padgett says the strategy is a way to open up new markets for cruising, just as the line’s sponsorship of CBS’s new “The Real Love Boat” gives cruising new visibility to a new generation of cruisers. For more information, visit www.princess.com or www.trackhouse.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gavin Landry, executive vice president Americas for Visit Britain, talks with Alan Fine of Insider Travel Report about Great Britain's recovery, increasing air lift, its sustainability efforts, and what's fresh and new to do as part of the"See Things Differently" program, which includes sailing down the Thames in a hot tub. For more information, visit www.VisitBritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Willner, CEO and founder of Navigatr Group, talks with James Shillinglaw of Insider Travel Report about his acquisition of Ensemble, the former agency cooperative that is now a consortium wholly owned by Navigatr. Willner, who spoke with us last week during Ensemble’s conference in Miami, also talks about how he got into the travel agency business, how he’s grown his company from when it began as the Travel Edge agency in Toronto, then acquiring a number of agencies in the U.S., establishing a critical technology company and ultimately buying Ensemble. The goal, according to Willner, is to help make the travel advisor profession even more lucrative for those who decide to pursue it. For more information, visit www.navigatr.com or www.ensembletravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Randall Dolland, chairman of the Grenada Tourism Authority, talks with Alan Fine of Insider Travel Report about his vast experience in the tourism sector of the Spice Island from a young age, including posts with hotels, cruise lines, travel shows and, since Grenada is the "Wreck Capital of the Caribbean," with 14 sunken ships. He says he learned early on about dive tourism in that role. Newly appointed as chairman, Dolland discusses his plans for developing cruise, cultural, culinary/spice and medical tourism. For more information, visit www.puregrenada.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jacki Marks, executive vice president of Apple Leisure Group Vacations (ALGV), talks with Alan Fine of Insider Travel Report about ALG'Vs Ascend 2022 conference, which took place last week at Secrets The Vine Cancun. Marks likes gameshows, so in a lighting-round format she goes over every single upgrade or new program offered to travel advisors by ALGV this year, For more information, visit www.algvacations.com or www.appleleisuregroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Johnson, the president of Ensemble, and David Harris, the group's executive chairman, talk with James Shillinglaw of Insider Travel Report about how the travel agency consortium came together in Miami last week to debut a new common booking tool, a new marketing strategy, a new logo and shortened name, new training and education, and much more just four months after it was sold to Toronto-based Navigatr. For more information, visit www.ensembletraveL.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ray Snisky, president of Apple Leisure Group Vacations (ALGV), talks with Alan Fine of Insider Travel Report about the almost seamless acquisition by Hyatt Hotels and how both companies are benefiting, with Hyatt making huge investments into ALGV's technology that supports travel advisors. Snisky also discusses Hyatt and ALGV's enthusiasm for advisors and his own vow to never cut commissions. For more information, visit www.ALGVacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rodrigo Esponda, director general and managing director of the Los Cabos Tourism Board, talks with Alan Fine of Insider Travel Report about the changing profile of the Los Cabos visitor, who is younger, more affluent and looking for more outdoor and culinary experiences than previously believed. Esponda suggests travel advisors use the web tools provided to find out just how much in Los Cabos is commissionable beyond hotels, citing more than 200 restaurants as just the start. For more information, visit www.VisitLosCabos.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karen Henderson, sales and marketing manager of Visit Derry, talks with Alan Fine of Insider Travel Report about the ancient walled city that seems to have embraced Halloween as a unifying annual event since the unrest it faced back in the 1960s through 1970s. Henderson says it all began in a single pub about 30 years ago, and since then the city of 110,000 people swells to more than double around Halloween (not counting the dead), filling its hotels to capacity. As a result, Derry has been voted by the New York Times for having one of the six best Halloween celebrations in the world, even over Transylvania. For more information, visit www.VisitDerry.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jen Halboth, CEO of Riverside Collection-Americas, talks with James Shillinglaw about her new company’s purchase of the former Crystal Mozart by Riverside Luxury Cruises, a German hospitality firm that is getting into river cruising. Halboth details her company’s plans to market the ship, one of the largest on the Danube, in North America through travel advisors, and why she left her old post at Globus for an opportunity to build a new company. For more information, visit www.riverside-cruises.com/en/.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniela Trava Albarran, general manager of Grand Residences Riviera Cancun, talks with Alan Fine of Insider Travel Report about her all-inclusive family resort, with clubs for kids and teens. The property which opened in 2013, is located 22 minutes from the airport in a secluded part of Puerto Morelos and is reminiscent of haciendas in the Yucatán peninsula. For more information, email reservations@GrandResidencesRivieraCancun.com or visit www.GrandResidencesRivieraCancun.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Julia Simpson, president and CEO of the World Travel & Tourism Council (WTTC), talks with James Shillinglaw of Insider Travel Report about the focus of the upcoming Global Summit in Saudi Arabia, which comes less than a year after WTTC held a Summit in the Philippines. Simpson also describes how the WTTC acted to help get the global travel industry through the pandemic, how WTTC continues to focus on sustainable tourism, and how the group has successfully lobbied governments around the world to get them to recognize the importance of travel and tourism. For more information, visit www.wttc.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ginette Goulston-Lincoln, travel trade manager of Strawberry Field in Liverpool, talks with Alan Fine of Insider Travel Report about the Salvation Army property where John Lennon played as a child, which now offers a multimedia tribute to his legacy, as well a facility to support the people of Wilton, a suburb of city. For more information, visit www.StrawberryFieldLiverpool.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Javier Pérez Jiménez, director of VP Hotels, talks with Alan Fine of Insider Travel Report about his five properties in the heart of Madrid, strategically located in Retiro, Serrano, Castellana or Plaza España. Jiménez describes his five- and four-star hotels, VP Plaza España Design and VP Jardin de Recoletos, as well as his three business-friendly hotels, VP Jardin Metropolitano, VP El Madrono and VP Jardin de Tres Cantos. For more information, email vp-plaza@vphoteles.com or visit www.vphoteles.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hector Coronel, CEO of Madrid Destino, talks with Alan Fine of Insider Travel Report about how he was named to his post during the pandemic, and his plans for tourism economic recovery, which include new marketing campaigns and programs for travel advisors. Coronel also recaps what's new for the city's art, culinary, hotel and event scene. For more information, visit www.madrid-destino.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lenny Faverey, doorman at the Omni Berkshire in New York City, has a special talent that’s become recognized on TikTok (Len.nythedoormanNYC) and national and local TV. A 30-year veteran of the Omni, he’s become a TikTok sensation for his dancing moves on the street as he greets guests and those passing by. He’s also been a contestant on NBC’s “Dancing with Myself,” using skills and moves he picked up during a lifetime of dancing at clubs around the city. Faverey talks with James Shillinglaw of Insider Travel Report about his unexpected rise to fame. For more information, click on Omni Berkshire.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Kanters, general manager of the Omni Berkshire, talks with James Shillinglaw of Insider Travel Report about his New York hotel has emerged from the pandemic with its veteran staff intact and plans to return to its former place as one of the city’s landmark properties and Omni’s signature hotel in Manhattan. We interviewed Omni’s previous GM prior to the COVID years, but not Kanters takes up the mantle to make the historic property deliver a classic stay for guests, with some of the best terraced suits in New York. For more information, click on Omni Berkshire.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Miguel Gonzalez Perret-Gentil, public relations and communications manager for the Mangrove Beach Resort, talks with Taya Collins of Insider Travel Report about his resort, a member of the Curio by Hilton collection. The property features two pools, a dozen food and beverage facilities, including a smoothie bar, a spa and hair salon, as well as an aqua park. For more information, click on Mangrove Beach Resort.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
George Stanfield, managing director of the new Waldorf Astoria in Cancun, talks with Alan Fine of Insider Travel Report about his hotel’s rapidly approaching opening date on Nov. 1, 2022. The property has 173 rooms, three restaurants and two bars, all with oceanfront views, along with a 21-cabin spa and gym with personal trainers. For more information, visit www.WaldorfAstoria.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Freda Newton, MBE, managing director and founder of Lochness by Jacobite, talks with Alan Fine of Insider Travel Report about her lake cruise company, which features four heated boats with food service and bar, and operates commissionable roundtrip tours of the world-famous Loch Ness from Urquhart Castle. While Newton herself has not seen the Loch Ness monster, her guests have, and her crews have made sonar sightings even without the aid of the Highland Hot Chocolates, a possibly hallucinatory concoction made of milk, chocolate and whisky sold on the voyages. For more information, email trade@Jacobite.co.uk or visit www.jacobite.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul Muir, president of the International Travel Show (ITS), talks with James Shillinglaw of Insider Travel Report (and chairman of ITS), about how ITS will deliver a critical look at "The Future of Travel" during an event being held in the Jacob Javits Center in New York City on Oct. 28-30. With keynote sessions, panels focused on top topics in the travel industry, and a major exhibition, this is the place to be on Oct. 28-30. The dedicated trade day on Oct. 28 will feature a morning of speakers and panels, followed by exclusive access for travel advisors to the exhibition floor. Over the next two days, advisors and travel consumers can learn from top travel experts and access the exhibition floor with nearly 200 travel suppliers and destinations on display. For more information, visit www.nyInternationalTravelShow.com. To register, visit www.nyinternationaltravelshow.com/trade-attendees.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mary Beth Lynn with Cruises & Tours Unlimited, a member of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report about how she quickly became a Journese Curator top selling travel advisor in just the last year. Lynn spoke with us last month at Journese’s Curator Celebration in Maui, which brought together roughly 25 of the luxury tour operator’s top-selling advisors. For more information, visit www.journese.com.
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James Shillinglaw of Insider Travel Report talks with Andrea Zito, CEO of Swan Hellenic, and a special guest, Valerie Wilson, chairman and founder of Valerie Wilson Travel aboard the brand new SH Vega, the second ship in the company's growing expedition fleet. Zito describers how Swann Hellenic explores traditional expedition destinations like Antarctic and the Arctic, but it also sails to even more exotic destinations around the world with unique. itineraries. Wilson talks about what she likes about the SH Vega and gives us a scoop—she will be godmother to Swan Hellenic's next ship—SH Diana. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Phillip Peña, Hilton Luxury Brands' managing director of luxury sales for the Americas, talks with Alan Fine of Insider Travel Report at ILTM North America about his big three luxury hotel products—Waldorf Astoria, LXR and Conrad, Peña explains the differences so travel advisors will know which of their clients should stay with which brand. He also reveals what's new and opening soon for each collection. For more information, visit www.Hilton.com, www.WaldorfAstoria.com, www.Conrad.com and lxrhotels3.hilton.com/lxr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christina Turrini, a top travel advisor with Frosch Travel, talks with James Shillinglaw of Insider Travel Report at the recent Journese Curators Celebration in Maui about how she became a top seller of Journese's packages and programs and why focusing on the company's products is the way to go to reach sales success. For more information, visit www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kerstin Sachl, vice president of communications and public relations for the Caribbean and Latin America regions for Marriott International, talks with Alan Fine of Insider Travel Report at the recent ILTM North America about how Marriott is ready for a shift in the mindset of the luxury traveler, going from inquisitive luxury to meditative luxury. Sachl explains what that means, how travel advisors and their clients can take advantage of the trend, and gives an overview of Marriott's luxury and all-inclusive brands and what's in the pipeline. For more information, visit www.Marriott.com and www.all-inclusive.marriott.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Hamilton, international sales manager for Tootbus, talks with Alan Fine of Insider Travel Report at the recent Destination Britain conference about her environmentally-friendly, tour-guide-led hop-on hop-off buses in London, Paris, Bath, Bristol and Brussels. Unlike traditional public transportation, guests can go anywhere while learning from tour guides or audio guides on their mobile devices available in five languages, including a version narrated by kids for kids.There are also themed and holiday tours, all of which can be combined with a river cruise and is commissionable. For more information, email Andrea.Hamilton@Tootbus.com or www.tootbus.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christina Gambini, Hyatt's regional vice president for Latin America and the Caribbean, and Erica Doyne, senior vice president of marketing and communications for Hyatt's Inclusive Collection, talk with Alan Fine of Insider Travel Report about the acquisition of Apple Leisure Group and how it is helping Hyatt support the luxury leisure all-inclusive customer and reinvent itself in the business and group travel space. Doyne explains how the all-inclusive resort is evolving to include unlimited luxury with endless privileges and what that actually means in terms of amenities, perks and a robust loyalty program. Gambini and Doyne also introduce their newest resorts in Mexico. For more information, visit www.HyattPrive.com and www.hyatt.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Klaschka, vice president and managing director-Hawaii for Pleasant Holidays and Journese, talks with James Shillinglaw of Insider Travel Report, about Pleasant Activities, the tour operator’s dedicated unit offering commissionable activities for travel advisors’ clients in Hawaii, such as snorkeling cruises, submarine rides, hiking excursions, local tours and much more. Klaschka spoke to us last month at the Journese Curators Celebration, which honored the top travel advisor sellers of Journese programs and products. For more information, visit www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather Nelson, head of U.S. international sales for Radisson Hotels, talks with Alan Fine of Insider Travel Report about her five-star brand, Radisson Collection, and how it has grown over the last 12 months. The collection now has 32 hotels that deliver elevated stays, combining local influences, living design and vibrant social scenes. For more information, email VIP@RadissonCollection.com or visit www.RadissonHotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Emma Gordon, marketing manager for Marketing Manchester, talks with Alan Fine of Insider Travel Report about how she is a Mancunian (a resident of Manchester) by choice, not by birth, because of all that Manchester offers. Gordon details many of the city's new events, hotels and creative tours, including the Scranchester tour (because "scran" is a northern English word for "food.") For more information, visit www.VisitManchester.com/TravelTrade or www.Manchester-Master.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Wood, marketing campaign manager for Marketing Liverpool, talks with Alan Fine of Insider Travel Report about how an influx of domestic travel during the pandemic has now been replaced with strong international travel, with a full return expected by the end of 2023. Wood details how new hotels, events, connectivity and culinary venues have combined to make Liverpool an essential destination. For more information, email JWood@MarketingLiverpool.co.uk or visit www.VisitLiverpool.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amy Comparato, senior brand director for Journese, talks with James Shillinglaw of Insider Travel Report, at the recent Journese Curators Celebration in Maui, which recognized the top travel advisor sellers for the brand. Comparato describes what it takes to be a top seller for Journese, which is the luxury sister to Pleasant Holidays, and how the brand rewards its Curators for selling luxury tour products around the world. For more information, visit www.journese.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Graham Davis, president of Baha Mar, talks with Alan Fine of Insider Travel Report about why ILTM North America, after 10 years in Mayakoba, Mexico, will be moving to the Bahamas in 2023. Aside from more space, Davis details the advantages of the three luxury hotels, SLS, Grand Hyatt and Rosewood, which are on the beach and within 200 feet of the village and each other. For more information, email info@BahaMar.com or visit www.BahaMar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jan Wilkinson and Prentice Wilkinson Weir, mother and son director/owners of the Honister Slate Mine, talk with Alan Fine of Insider Travel Report about their late father/husband's folly (that turned out to be a "gold mine") to buy the rights to a 400 year old abandoned slate mine to create an adventure destination in England's Lake District. From a mine that supplied slate for Buckingham Palace, guests are offered historic tours of 13 miles of tunnels, climbing experiences outside and inside the mountain, and a cafe with homemade food from local produce, all flexibly designed for individuals, groups and FIT. For more information, email Activity@Honister.com or visit www.Honister.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ewan Frost-Pennington, family representative for Muncaster Castle and Pennington Hotels in the Lake District of Great Britain, talks with Alan Fine of Insider Travel Report about his history-laden home, which has been entertaining local visitors for years, but mostly unknown to travelers outside of England. During castle renovations, guests can stay at the family-owned Sella Park House Hotel, which is a nearby luxury cottage of 16 rooms. Visitors to the castle can enjoy falconry, miniature train excursions, gallery tours, banquet dinners and more. For more information, email ewan@muncaster.co.uk or visit www.muncaster.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Krista Schroeder, owner of Nexion affiliate Rae of Sunshine Travel, talks with James Shillinglaw of Insider Travel Report about how she was selected as Nexion’s U.S. Rising Star) only a year after she entered the industry and joined the host agency. Schroeder focuses her travel agency business on all-inclusive resorts for couples and families—and obviously she’s done well. For more information, visit www.nexion.com or www.raeofsunshinetravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ted Lange, the actor who played Issac Washington the bartender in the original “Love Boat” TV series, talks with James Shillinglaw of Insider Travel Report about how he got his role back than and what he thinks of CBS’ new reality series “The Real Love Boat.” Spoiler alert: Lange reprises his role in the first episode of the new show, which debuts tonight at 9 p.m. ET. For more information, visit www.princesscruises.com or click on CBS The Real Love Boat.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stephen Lincoln, owner of Nexion Travel Group affiliate Lincoln Travel in Bridgewater, Va., talks with James Shillinglaw of insider Travel Report about why the host agency honored him as Nexion Ambassador, the top travel advisor in the network. But Lincoln is no stranger to winning top awards from Nexion. He’s been an Ambassador before and is always among the top sellers for the host agency. How does he do it? That’s what he tells us in this interview at Nexion’s CoNexion conference in Disneyland last month. For more information on Nexion, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather Kindred, CTIE, vice president-business development and education for host agency Nexion Travel Group and program director for Travel Leaders of Tomorrow, talks with James Shillinglaw of Insider Travel Report at the CoNexion conference last month about all the training and education programs Nexion has for both experienced advisors and those new to the industry. Discover how Nexion provides one of the most extensive and in-depth training programs for advisors both virtually and in-person. For more information, visit www.nexion.com or www.travelleadersoftomorrow.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mary Considine, CEO of the Shannon Airport Group, talks with Alan Fine of Insider Travel Report about the close proximity of Shannon Airport to the Wild Atlantic Way and Irish attractions to the west of Ireland. Considine also details the airport's history, which features many firsts, including the first duty free merchants, the first Irish coffee, and more recently, combined U.S. pre-clearance and TSA checks. For more information, visit www.snnairportgroup.ie and www.shannonairport.ie.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with the new “real” cast of “The Real Love Boat,” set to debut on CBS on Oct. 5 at 9 p.m. ET. Meet the Regal Princess crew who are now stars of the show, including Capt. Paulo, Cruise Director Matt and bartender Ezra, all of whom had to audition to get the part. And discover the stories behind the making of the show, how they think it will help Princess and what it could do for cruising overall. For more information, visit www.princess.com or click on CBS The Real Love Boat.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Danny Genung, a veteran travel advisor who owns Harr Travel, an affiliate of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report at last month's CoNexion conference at Disneyland about how he's become a YouTube star covering cruise ships around the world, which has helped grow his agency's sales exponentially. Genung has produced videos that showcase multiple ocean and river ships, giving his clients (and other travel advisors) a preview of what they will find onboard. For more information, visit res.harrtravel.com, www.youtube.com/c/HarrTravel, or www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Princess Cruises President John Padgett and TV producer Chris Culvenor, CEO of Eureka Productions, talk with James Shillinglaw of Insider Travel Report onboard Discovery Princess at a party to celebrate their new TV reality show “The Real Love Boat,” which makes its debut on CBS on Wednesday, Oct. 5 at 9 p.m. ET. Padgett and Culvenor reveal how they drew inspiration from the original “Love Boat” series, which Princess has been using to promote its cruise products for years. The new show is expected to help boost cruise sales and redefine Princess’ image in the cruise market. For more information, visit www.princess.com or click on CBS Real Love Boat.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kama Winters, president of Delta Vacations, talks with David Cogswell of Insider Travel Report about the branch of Delta Airlines that packages travel everywhere that Delta flies, its new destinations as well as new phone system and technology. Winters also discusses how her company has adapted to the shifts in travel since the pandemic, including an attempt to favor quality over quantity through a smaller portfolio with better products. For more information, call 800-800-1504 or visit www.delta.com/us/en/delta-vacations.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Samantha Evans, founder of Humphreys of Henley and exquisite England connoisseur, talks with Alan Fine of Insider Travel Report about her boutique luxury tours of the English countryside that come with the promise that they will also help "protect, prolong and preserve the British countryside and the people that make it so special." When discussing private visits to stately homes, castles and palaces, Evans narrates a clip of her private visit to Highclere Castle where Downton Abbey was filmed, as well as how her company provides insider access to sporting events, classic planes and classic ars. For more information, email info@www.humphreysofhenley.co.uk or visit www.humphreysofhenley.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Mayle, event director for ILTM North America, talks with Alan Fine of Insider Travel Report about the impressive growth of his event, resulting in the need to move from its four luxury hotels in Mayakoba, Mexico, to three luxury resorts at Baha Mar on the island of New Providence in The Bahamas in 2023. Mayle talks about the convenience of the new location, its size, its proximity to Nassau Airport, and the closeness of the hotels, SLS, Rosewood and Grand Hyatt, both to the beach and the central village of Baha Mar. For more information, visit www.ILTM.com/North-America/en-gb.html.
(Apologies on the sound from a faulty microphone. We did our best to cut away the worst parts.)
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report at the CoNexion conference held at the Disneyland Hotel last week. Friedman details how Nexion helped its travel agency members get through the pandemic, how it actually added advisors to the network, and how it dramatically expanded training and education programs during the last two years, and much more. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ellison "Tommy" Thompson, CEO of the St. Kitts Tourism Authority, talks with James Shillinglaw of Insider Travel Report about St. Kitts' new brand campaign that builds on the island’s distinct characteristics while introducing elements of introspective self-discovery and intention to differentiate St. Kitts from other Caribbean destinations. For more information, visit www.visitstkitts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
William Rodriguez, minister of tourism for Costa Rica, and Carolina Trehos, chief marketing officer, talk with Alan Fine of Insider Travel Report about how the country plans to improve its visitor numbers through 2023 by exploiting new niches and segments of the market, diversification of product and thinking outside the box. They detail Costa Rica's Digital Nomad program, new airlift, hotels, fam trips and travel advisor training. For more information, visit www.TravelAgentAcademy.com/CostaRica.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alexa Berube and Heather Stupi, two of the founders of Reposite, talk with James Shillinglaw of Insider Travel Report about the progress they've made on their new reservations tool that can be used by travel advisors to book every aspect of their group travel. We interviewed Reposite in 2020, but the company now has significant new financing and is working with travel agencies to perfect its technology solution for groups. For more information, visit www.reposite.io.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Guy Bigiaoui, managing director of Safrans du Monde, talks with James Shillinglaw of Insider Travel Report about his luxury travel company's private air charter tours to destinations around the world using La Compagnie's A321Neo aircraft. Safrans du Monde also features high-end trips to France including exclusive experiences for luxury clients. For more information, visit www.safransdumonde.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alison Metcalfe, executive vice president of Tourism Ireland for the U.S. and Canada, talks with Alan Fine of Insider Travel Report about Ireland's recovery, new marketing strategies and a revamped Shannon Airport, offering guests easy access to the Wild Atlantic Way and Ireland's West. For more information, visit www.ireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anna Nash, chief commercial officer of Aman, talks with James Shillinglaw during a tour of Aman New York, the luxury resort group's new urban resort in Midtown Manhattan. Located at 57th and Fifth in the famed Crown Building, Aman New York, which is currently open for guests and Aman afficionados only, has exquisite suite accommodations, two new high-end restaurants, two bars that will soon be the hottest places to be in the city, and even a subterranean Jazz Bar, which is already open to the public. It also happens to have the largest hotel spa in New York. For more information, visit www.aman.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karen Yeates, executive vice president-technology and resident tech guru for Signature Travel Network, talks with James Shillinglaw of Insider Travel Report about what the travel agency cooperative is introducing for its members. Considered to be a cutting edge technology developer, Yeates unveils such new products as Client Connection 2.0, which can work with any CRM; a List Select Project and new email marketing system; an update to the Sig Cruise Pro that will now include other travel products and allow Signature clients to book, and much more. For more information, visit www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Perez, CEO of Tenerife Tourism, and Laura Castro, director of tourism for the Cabildo of Tenerife, talks with James Shillinglaw of Insider Travel Report about their Canary Islands paradise, which is on the comeback trail in terms of tourism numbers and is partnering with such groups as the U.S. Tour Operators Association, Signature Travel Network and the Adventure Travel Trade Association. For more information, visit www.webtenerife.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Vavrina, managing director-North America for Exoticca, talks with James Shillinglaw of Insider Travel Report about his Barcelona-based tour operator leading the digital transformation of the market for multi-day tour packages to long-haul destinations. The company’s platform allows the online purchase of complex packages with multiple components to more than 60 destinations worldwide. For more information, visit www.exoticca.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fahd Hamidaddin, CEO of the Saudi Tourism Authority, talks with James Shillinglaw of Insider Travel Report about his country's campaign to turn itself into a major destination for travelers worldwide. He details how Saudi is promoting itself to the travel trade, how it is transforming its infrastructure, and highlighting its major historical and cultural attractions. For more information, visit www.visitsaudi.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Sharpe, president and CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report about how his travel agency cooperative successfully got through the COVID pandemic and how its helping its agency members meet the new challenges they face as the travel business returns with a vengeance and bookings soar. For more information, visit www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Harry Sommer, president and CEO of Norwegian Cruise Line, talks about his brand new ship, Norwegian Prima, its design, plans for the Prima class, how to sell Prima, as well as the future of the brand, including new itineraries in Greece, Australia, Israel, Asia, the U.K. and Africa. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anita Pagliasso, president of the Professional Association of Travel Hosts (PATH), talks with James Shillinglaw of Insider Travel Report about the group’s 19th annual symposium in San Francisco, which featured 200 top host agencies and travel suppliers discussing the challenges they face today. Pagliasso, who is vice president of host agency KHM Travel Group, talks about the “think tank” meeting that brought suppliers and hosts closer together to resolve the issues they have and how PATH has supported host agency professionals. For more information, visit www.path4hosts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mia Giobbi Thomas, vice president of sales and marketing for the Hotel Californian, talks with James Shillinglaw at last month’s Virtuoso Travel Week in Las Vegas, about her signature property, recent renovations, new programs and how the hotel is ready and waiting for your clients in trendy Santa Barbara. Thomas also oversees sales and marketing for two other great California properties, Hotel Les Mars and Black Walnut Inn & Vineyard. For more information, visit www.hotelcalifornian.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Noelle Barille, senior chef instructor on Oceania Marina, talks with Alan Fine of Insider Travel Report about an excursion to the food market in Riga, Lativia, one of the largest in Europe, a UNESCO World Heritage site the size of five zeppelin hangers. The goal was to buy fresh local ingredients for sampling and cooking back at the ship. A special feature of this class was the built-in interaction with the local merchants, because participants were given an envelope with Latvian euros, a short shopping list, and instructions to have fun and "go shopping." For more information, visit www.oceaniacruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Armin Asceric, corporate director of sales, marketing and digital at Sunswept Resorts in Saint Lucia, talks with James Shillinglaw of Insider Travel Report about his two all-inclusive resort company, which includes the famed spa resort BodyHoliday and the newly recast Rendezvous StolenTime, catering to adults. For more information, visit www.thebodyholiday.com, www.stolentime.com and www.sunsweptresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Dennis, general manager of The English Hotel in Las Vegas, talks with James Shillinglaw of Insider Travel Report about his new property, the first hotel developed by Chef Todd English, which has 74 rooms and a dedicated Asian fusion restaurant, The Pepper Club. This thoroughly modern, four-story hotel, which features stylish décor and even a small pool area, is set to become the heart of Las Vegas’ Arts District between The Strip and Downtown Vegas. For more information, visit www.theenglishhotel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nomasanto Ndlovu, chief operating officer of South African Tourism, talks with David Cogswell of Insider Travel Report about South Africa’s stronger than expected recovery, how the destination improved its offerings during the COVID-19 lockdown, and how South Africa is now attracting a younger generation of travelers who love active adventures. For more information, www.southafrica.net.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Juan Vela, vice president for Mexico's Velas Resorts, talks with James Shillinglaw of Insider Travel Report at last month's Virtuoso Travel Week, about his family's boutique chain of luxury all-inclusive resorts, which feature some of the best food in any resort. Vela talks about the company's four existing resorts in Riviera Maya, Puerto Vallarta, Riviera Nayarit and Los Cabos, as well as the upcoming new resort in Los Cabos. For more information, visit www.velasresorts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tommy Ryder, regional head of sales-retail North America for Bedsonline and Hotelbeds, talks with James Shillinglaw of Insider Travel Report about how Bedsonline has made major improvements to better help travel advisors book thousands of hotels around the world for their clients using an inventory that rivals and even beats the online travel giants. Ryder talks about all the new programs, training and support Bedsonline offers for today's travel advisor. For more information, visit www.bedsonline.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marc Casto, chair of the American Society of Travel Advisors (ASTA), and president-leisure Americas at Flight Centre Travel Group, talks with James Shillinglaw of Insider Travel Report at the recent ASTA Global Convention in San Francisco about ASTA’s accomplishments, particularly no the lobby front, and ASTA’s new programs and initiatives, particular its new Travel Advisor Credo and its new website for members and the public. Casto talks about where ASTA is today—in a much healthier and influential place. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Grisdale, founder and CEO of Italy specialist IC Bellagio, talks with James Shillinglaw of Insider Travel Report about how luxury travel to Italy was this summer, the outlook for fall and into 2023. Grisdale also talks about the most popular destinations, tours and experiences her company has been booking during a record year for travel to Italy after more than two years of pandemic. For more information, visit www.icbellagio.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilberto Salcedo, tourism vice president for ProColombia, talks with James Shillinglaw of Insider Travel Report at last month’s Virtuoso Travel Week about the current requirements for travel to Colombia (none), how the country is promoting its cities and rural attractions, what travel advisors need to know about the destination and much more. For more information, visit https://procolombia.co/en.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw at the recent ASTA Global Convention in San Francisco about ASTA’s accomplishments over the past year and the conference itself. Kerby also reveals the new ASTA Travel Advisor Credo, which includes the assertion that advisors do charge fees, and details ASTA’s newly redesigned website for travel advisors, consumers and those interested in becoming advisors. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Phil Whitney, vice president of sales for New York’s Circle Line and The Beast, talks with James Shillinglaw of Insider Travel Report about The Beast, the speedboat that takes up to 50 guests on a high-speed adventure up and down the Hudson River from 42nd Street to the Statue of Liberty. Whitney also gives an update on the classic Circle Line, which still offers scenic tours around Manhattan and up the Hudson. For more information, visit www.thebeastnyc.com or www.circleline.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elena Funes, sales manager-leisure sales for United Airlines, talks with James Shillinglaw of insider Travel Report about United’s new and existing routes for Australia-bound travelers. A new route from San Francisco to Brisbane is the airline’s latest product offering, but United also features a number of other flights that can get your clients to the Land Down Under. For more information, visit www.united.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Bauer, CEO of Starboard Cruise Services, and Stacy Shaw, vice president of Starboard Luxury, talk with James Shillinglaw about Starboard’s new exclusive partnerships with luxury cruise lines to sell local products and artwork in destinations around the globe. It’s the latest innovation for Starboard to create a luxury onboard shopping experience second to none. For more information, visit www.starboardcruise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sara Best, executive director of global sales for MGM Resorts International, talks with James Shillinglaw of Insider Travel Report about the incredible entertainment that MGM Resorts delivers at its resorts in Las Vegas, how large-scale entertainment has now completely returned to the Strip, and how MGM Resorts is getting into sports entertainment big time once again. For more information, visit www.mgmresorts.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dave Thomas, vice president of sales for the Americas for Qantas, talks with James Shillinglaw of Insider Travel Report at last month’s Australia Marketplace in Los Angeles about Qantas current routes from the U.S. and what it has planned. With Australia now open for all travelers, Thomas provides the right information you need to get your clients Down Under. For more information, visit www.qantas.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Debbie Fiorino, chief operating officer of World Travel Holdings, parent company of Dream Vacations and CruiseOne, talks with Alan Fine of Insider Travel Report about her travel advisor host organization’s ability to make the transition easy to record-breaking sales through exclusive funded promotions and an advisor program that helps agencies grow their footprint. The results prompted Entrepreneur magazine to call Dream Vacations the #1 Travel Agency Franchise. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pradeep Raman, general manager of the Baccarat Hotel, talks with James Shillinglaw of Insider Travel Report about his luxury property in the heart of Manhattan, including its famed bar and public rooms, sumptuous accommodations, dining venues, pool and spa. For more information, visit www.baccarathotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, chief sales officer for Explora Journeys, talks with James Shillinglaw of Insider Travel Report about the newest programs his luxury line has for travel advisors as Explora Journeys continues to focus on selling its upcoming new ship, set to debut in May 2023, through the trade. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea DeMarco, chief marketing officer for Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report on the effect of lifting COVID-19 restrictions, what's up for the 2024-25 cruise season, the demand for cruising (especially world cruises), what cruises sales look like for 2022 and beyond, and the increase in new-to-cruise guests. For more information, visit www.rssc.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Craig Bradbery, chief operating officer of Baillie Lodges in Australia, talks with James Shillinglaw of Insider Travel Report about this intimate portfolio of luxury lodges set in exclusive locations of unique natural or cultural significance. These boutique properties are the perfect opportunity if your clients want to experience the real Australia in style. For more information, visit https://baillielodges.com.au.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Rodriguez, the new president and CEO of Atlas Ocean Voyages, who is already well known to many travel advisors, talks with James Shillinglaw of Insider Travel Report at Virtuoso Travel Week about the changes he will make to better sell and grow his luxury expedition cruise line. Rodriquez, who has spent most of his long cruise career at Oceania Cruises, is now relishing the chance to shape a relatively new product in a burgeoning category of cruising. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, CEO of Explora Journeys, talks with James Shillinglaw of Insider Travel Report at last week’s Virtuoso Travel Week about the May 2023 debut of Explora’s first ship as well as how its future vessels will feature revolutionary technologies that make them even more sustainable and environmentally friendly. And now Explora is ordering even more ships—up to six by 2028. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Libby Cook of Luxury Lodges of Australia talks with James Shillinglaw of Insider Travel Report during the recent Australia Marketplace in Los Angeles about her collection of the best high-end lodges and camps located across diverse regions of Australia. Collectively the lodges showcase Australia’s extraordinary diversity of place and experience. For more information, visit https://luxurylodgesofaustralia.com.au.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tricia Wolf, vice president of sales for Oceania Cruises in the U.S, talks with Alan Fine of Insider Travel Report about her premium upscale ships that border on luxury, with new innovations in culinary and mixology that will be featured on Vista, the cruise line's newest ship, due out in the spring of 2023. Wolf also explains the new and hopefully final COVID protocols as well as future itineraries, including a 180-day around the world cruise. For more information, visit www.oceaniacruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Annabel Sullivan, executive officer for Cultural Attractions of Australia (CAOA), talks with James Shillinglaw of Insider Travel Report at the recent Australia Marketplace in Los Angeles about this ndustry led collective that presents the best of country’s cultural offering to the world. CAOA creates a single repository of premium, behind-the-scenes experiences as part of Tourism Australia’s Signature Experiences of Australia program. For more information, visit https://culturalattractionsofaustralia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Dawe of Australian Wildlife Journeys talks with James Shillinglaw of Insider Travel Report about how his group of wildlife tour operators can help your clients see all the famed wildlife that Australia is famous for, from kangaroos to wallabies to gators, koalas and more, 80 percent of which are found nowhere else on Earth. For more information, visit https://australianwildlifejourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen McCabe-Young, senior vice president-marketing for luxury travel network Virtuoso, talks with James Shillinglaw of Insider Travel Report about a new set of marketing initiatives launched at last week’s Virtuoso Travel Week in Las Vegas. McCabe-Young introduced a newly revised magazine for clients called just “Virtuoso,” the magazine, as well as a brand new marketing and promotional campaign, So Virtuoso, that the network will roll out this year to promote the benefits of working with a Virtuoso advisor and being part of the Virtuoso community. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Kolner, executive vice president at Virtuoso, plays 20 questions (more or less) with James Shillinglaw of Insider Travel Report on what’s new, what’s changed, what’s improved and what’s to come at the luxury travel network. Kolner spoke with us last week at the first large in-person Virtuoso Travel Week gathering in three years. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicole Mitchell, director of Discover Aboriginal Experiences, part of Tourism Australia, talks with James Shillinglaw of Insider Travel Report about the multiple experiences and activities offered for visitors interested in exploring Australia’s indigenous people and their lifestyle. It all reflects a renewed interest by Australia on focusing on its roots and promoting Aboriginal people and their culture. For more information, click on Discover Aboriginal Experiences.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Allison, vice president-Americas for Tourism Australia, talks with James Shillinglaw of Insider Travel Report at the first Australia Marketplace in Los Angeles since 2019, held earlier this month. Allison details Australia’s plans to market to U.S. travelers, how the country is now completely back, and what the latest survey show about Americans’ desire to travel to Australia. For more information, visit www.australia.com.
No time to watch this video? Although you will not see images and video of what is being discussed, you can listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Matthew Upchurch, chairman and CEO of Virtuoso, sits down with James Shillinglaw of Insider Travel Report last week to talk about his luxury travel network, what the future holds for luxury travel, and how Virtuoso successfully pulled off its largest in-person conference, Virtuoso Travel Week, since the pandemic in Las Vegas. Upchurch talks about the latest Virtuoso programs, how the organization got through the last three years and what’s to come. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with Dawn Barclay, our family and special needs travel columnist, about her new book “Traveling Different: Vacation Strategies for Parents of the Anxious, the Inflexible, and the Neurodiverse.” Barclay details how important this travel market is both for travel advisors and the clients they serve—and how you can help families that have kids with autism and other needs get great experiences through travel. For more information, visit www.travelingdifferent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nuno Pinho and Luis Nascimento, CEO and executive director of Itoorer, talk with Alan Fine of Insider Travel Report about their phone application for Android and iPhone that will save travelers on the cost of data and international calling charges, connect travelers with real-time travel information, and most importantly, the app can be branded and generate a revenue stream for travel advisors. For more information and to be set up for a trail, email partner@itoorer.com.
No time to watch this video? Although you will not see images and video of what is being discussed, you can listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA) talks with James Shillinglaw of Insider Travel Report about how USTOA is turning 50 with a renewed focus on sustainability, recognizing rising stars among its members, and more surprised in store at its annual conference and marketplace in Austin, Texas this November. For more information, visit www.ustoa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bette Zurkelbach, hospital manager for Turtle Hospital, talks with James Shillinglaw of Insider Travel Report, about this unique and necessary veterinary hospital in Marathon, which rescues sick and injured turtles, offers medical care to them, and sends them back into the wild—they even have their own turtle ambulance. Visitors can tour the facility, get educated about what it does, and know that their entrance fee goes to support the hospital. For more information, visit www.turtlehospital.org.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tiffiany Holmes, area general manager of Davidson Hospitality, talks with James Shillinglaw of Insider Travel Report, about Amara Cay Resort, one of four small boutique resorts owned and run by the company in the Florida Keys. Located in Islamorada, Amara Cay has a great outdoor bar and restaurant, an upcoming indoor eatery, comfortable rooms, and a great pool area, suitable as a base for exploring the Keys. For more information, visit www.amaracayresort.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Allison Delashmit, director of regional operations for Mote Marine Laboratory, gives James Shillinglaw of Insider Travel Report a tour of the research facility focused on regrowing coral on the reef surrounding the Florida Keys. The coral has been reduced to just 1.5 percent of the reef over the last few decades, so Mote Marine Lab is trying to turn the tide by growing coral and planting it. Your clients interested in sustainable travel can tour the facility to better understand the challenges. For more information, visit www.mote.org.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bob Wolz, executive director emeritus of the Harry S. Truman Little White House Museum in Key West, gives James Shillinglaw a tour of this fascinating and historic site, which President Truman (and other presidents) used as a getaway from Washington. The modest house was where some key decisions were made—and a lot of poker was played—all of which played an important part of the history of this country. Wolz is a story teller supreme who brings all that history to life. For more information, visit www.trumanlittlewhitehouse.org.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Megan Coccitto, director of sales and marketing for Kimpton Key West, talks with James Shillinglaw of Insider Travel Report about the eclectic collection of five hotels that fit right into this famed Florida Keys community, including Ridley House, Winslow’s Bungalows, Lighthouse Hotel, Fitch Lodge and Ella’s Cottages. There’s a boutique property for every guest at the unique Kimpton Key West. For more information, visit www.kimptonkeywest.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Sloan, ghosthunter supreme with Key West Ghost Adventures, talks with James Shillinglaw of Insider Travel Report about his “Robert the Doll” ghost experience in an old Civil War-era fort just outside of downtown Key West. Sloan details just what your clients can enjoy as they explore the fort and its ghosts and hear about the famed “Robert the Doll,” an almost life-size doll that has a sordid haunted history. For more information, visit https://ghostfort.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jack Anderson, the former and now current president of Crystal Cruises, talks with James Shillinglaw of Insider Travel Report about the plans to revive and return Crystal Cruises to its former glory. After the brand and its two oceangoing ships were purchased by Manfredi Lefebvre d’Ovidio and his Heritage Group, and under new parent company Abercrombie & Kent Ltd., Crystal is now getting ready to be reintroduced to luxury cruise guests and travel advisors. Anderson details the plans for completely renovating the ships by next summer, marketing their sailings, developing new itineraries and re-establishing Crystal as a respected luxury brand. For more information, visit the still-under-development www.crystalcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alejandro Rodriquez, Blue Diamond Resorts’ director of marketing, talks with Taya Collins of Insider Travel Report about the Royalton Grenada’s reopening, new amenities and features. The all-inclusive resort’s offerings include beachfront suites with exclusive DreamBed bedding, four restaurants, three pools, spa, sports and fitness facilities. For more information, visit www.royaltonresorts.com/resorts/grenada.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mirella Veder, director of sales at Lux Ari Atoll Resort & Villas, talks with James Shillinglaw of Insider Travel Report on the last stop on a press trip to the Maldives last month. She describes her very family oriented property with features 193 water and beach villas, a large spa and great dining options, in addition to a famed whale shark expedition. For more information, visit www.luxresorts.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ross Sanders, general manager of Anantara Kihavah Maldives, talks with James Shillinglaw of Insider Travel Report in the property’s unique underwater Sea restaurant (which is why we’re so blue!). Sanders details the resort’s 80 overwater and beach villas, the famed spa, the underwater restaurant, great experiences like swimming with the manta rays and much more at this fabulous luxury resort. For more information, visit www.anantara.com/en/maldives.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David DiGregorio, managing director of CornerSun Destination Marketing, representing Visit Maldives, talks with James Shillinglaw about Joali Maldives, the first resort visited on a recent press fam trip to the Maldives. Joali Maldives, which opened in 2018 and is located on Muravandhoo Island Raa Atoll, features 73 luxury beach and water villas, a large spa, and multiple fine dining experiences. For more information, visit www.joali.com or www.visitmaldives.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Travis Pittman, CEO and co-founder of TourRadar, talks with Alan Fine of Insider Travel Report about his adventure booking platform, which lists 2,500 tour operators and 50,000 private, group, and tailor-made adventures in more than 160 countries. Pittman explains how TourRadar will handle all the contracts and drudgery of booking, then pay a commission, even on products that do not usually offer them. Pittman also invites travel advisors to "Adventure Together," a free hybrid conference in Vienna and online, taking place Oct. 18 and 19. For more information, visit www.tourradar.com/adventure-together and www.TourRadar.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jim Tedesco, vice president of sales for Apple Leisure Group Vacations (ALGV), talks with Alan Fine of Insider Travel Report about the support ALGV has planned for travel advisors through their business development managers and programs like “Get Paid to Upgrade,” and ALGV360. Tedesco also outlines the new celebrity-driven "Ask a Travel Advisor” campaign and more. For more information, visit www.algvacations.com/bdmfinder.
No time to watch this video? Although you will not see images and video of what is being discussed, you can listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Patricia Muhardjo, cruise director on Emerald Cruises' ninth and newest ship, Emerald Luna, talks with Alan Fine of Insider Travel Report about what sets Luna apart from her sister ships, and what sets Emerald apart from other cruise lines, especially its food, complimentary beer and wine at lunch and dinner, as well as its included tours, Emerald active tours, and "Discover More" tours. For more information, visit www.emeraldcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Grenada Tourism Authority CEO Petra Roach talks with Insider Travel Report about how Grenada is open and ready for business. Grenada also is pushing a travel incentive program for travel advisors who book the island destination and has developed an 11-module training course for advisors. For more information, visit www.puregrenada.com or http://expert.puregrenada.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Gigl, region manager of North America & Australia for the Austrian National Tourist Office, talks with Olivia Liveing of Insider Travel Report about the state of tourism in Austria and what the future of tourism looks like coming out of the pandemic. For more information, visit www.austria.info/en.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kirby, president and CEO of the American Society of Travel Advisors (ASTA), talks with Alan Fine of Insider Travel Report at the christening of Emerald Cruises newest ship, Emerald Luna, about her new godmother, Vanessa McGovern, chief sales and marketing officer of Gifted Travel Network, and her work with ASTA on its executive committee and board of directors. Kirby also gives his take on the recent changes in the way COVID is being handled for travelers returning to the U.S. and traveling on cruise ships. For more information, visit www.asta.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vanessa McGovern, chief sales and marketing officer of Gifted Travel Network, a Virtuoso agency, talks with Alan Fine of Insider Travel Report about what it is like to be a the godmother of Emerald Luna, Emerald's ninth ship to commence sailing, how she formed her company, the large part ASTA plays in her world and why the Scenic and Emerald products are so important to her business. For more information, visit www.EmeraldCruises.com/Agent-Portal.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jessica Thompson, general manager of the Voco Franklin, talks with James Shillinglaw on Insider Travel Report, about the history, renovation and rebranding of her historic New York hotel and what's to come under the Voco brand. For more information, visit www.ihg.com/voco/hotels/us/en/new-york/nycvo/hoteldetail or www.ihg.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ann Chamberlin, vice president of sales for Scenic and Emerald Cruises for the U.S., talks with Alan Fine of Insider Travel Report about how the cruise line, known for its value, has become an upscale disrupter. Chamberlin shares highlights of the new Emerald Luna's decor, public spaces and food, as well as how travel advisors can experience Emerald's Star Ships. For more information, visit www.EmeraldCruises.com/Agent-Portal.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yann Gilett, general manager of the Hotel Martinez in Cannes, talks with Alan Fine of Insider Travel Report about the property's objective to make Cannes, a previously conservative destination, the most attractive LGBTQIA+ destination on the Côte D'Azur, even over Nice and Monaco. Gilett explains how travel advisors can better work with "the community" to make that happen. For more information, visit Hotel Martinez.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andre Girondeau, chief operating officer of Melia Hotels International, gives James Shillinglaw of Insider Travel Report an update on Melia, including its existing hotels, new properties planned, and new airline service from United taking guests to Spain’s Majorca and Tenerife islands, where Melia has many resort properties. For more information, visit www.melia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leanne Harris of Walk Brisbane talks with James Shillinglaw of Insider Travel Report about the modern and historic Australian city of Brisbane. Last month Harris took us on a walking tour of the city to highlight its many attractions and reasons to visit. Unfortunately, Harris has closed her tour company now, but this video still provides great information on Brisbane. This is the final video from our Down Under Answers travel advisor fam trip. For more information on Brisbane, visit www.visitbrisbane.com/au.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefan Lechner, director of sales for The Dilly, talks with Alan Fine of Insider Travel Report at the recent PROUD Experiences conference about how the London hotel meets the needs of LBGTQ+ travelers. For more information, visit www.thedillylondon.com and www.proudexperiences.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chad Croft, international sales manager for Tangalooma Island Resort, talks with James Shillinglaw of Insider Travel Report about his island getaway just off the coast of Brisbane. A favorite of Australians, Tangalooma offers accommodations, dining and a full slate of activities, including helicopter rides, ATV excursions, dolphin encounters and much more. It’s all part of a recent Down Under Answers travel advisor fam trip. For more information, visit www.tangalooma.com or www.duatravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nick Snyder, senior concept designer, talks with James Shillinglaw of Insider Travel Report about the rotational dining experience World of Marvel on the new Disney Wish, one of three new restaurants aboard the ship. He details the interactions guests have with Ant Man, the Wasp, Spiderman and more during a thoroughly entertaining meal. For more information, visit www.disneycruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeremy Nordcamp, general manager of the Crystalbrook Vincent in Brisbane, talks with James Shillinglaw of Insider Travel Report about his modern boutique hotel located next to the Story Bridge. Themed by local artist “Vincent,” the property is a virtual art gallery of his work and features great dining and a rooftop bar with spectacular views. It’s all part of a recent fam trip organized by Down Under Answers. For more information, visit www.crystalbrookcollection.com or www.duatravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Javier Moreno, senior vice president of Disney Destination Sales Solutions (including Disney Cruise Line) talks with James Shillinglaw of Insider Travel Report about how you can better sell the brand new Disney Wish cruise ship. Moreno focuses on the family style accommodations, the new rotational dining concepts, the amazing kids clubs, equally amazing adult bars and upscale restaurants, as well as the unique entertainment throughout the ship. For more information, visit www.disneycruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kayla Ousley, director of education for Lone Pine Koala Sanctuary, talks with James Shillinglaw of Insider Travel Report about Brisbane’s unique wildlife experience, which allows you to hold a koala, feed kangaroos and more. It was all part of a Down Under Answers fam trip in June. For more information, visit https://lonepinekoalasanctuary.com or www.duatravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Mayle, event director for PROUD Experiences, talks with Alan Fine about this second successful conference on LBGTQ+ travel, which brought together top suppliers and top travel buyers who specialize in the market. For the second time, this event was held in Brooklyn, N.Y., at the 1 Hotel Brooklyn Bridge. For more information, visit www.proudexperiences.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cassie Saunders, a guide with Black Card Cultural Tours, talks with James Shillinglaw about her company’s tours that tell the sometimes dark history of Australia’s indigenous peoples. Located in Brisbane, this operator provides an important bridge for Australia’s self-awareness about its past. And it was all part of a Down Under Answers fam trip in June. For more information, visit www.blackcard.com/au or www.duatravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Thomas Mazloum, president of Disney Signature Experiences, which includes Disney Cruise Line, talks with James Shillinglaw of Insider Travel Report about the just christened Disney Wish, the fifth ship in the Disney Cruise fleet with two more to come. Mazloum details the design details, starting with the Grand Hall, the rotational dining concepts, the upscale restaurants, the accommodations, the kids clubs and so much more. For more information, visit www.disneycruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anthony Ryan, CEO of the Brisbane Economic Development Association, talks with James Shillinglaw of Insider Travel Report about the many tourist attractions of his Australian city on the river, including great dining, shopping, boutique hotels, history, sporting events and new developments getting the town ready for the 2032 Olympics. It’s all tied into new United Airlines service to Brisbane from San Francisco and much more. For more information, visit www.brisbane.qld.gov.au or www.choosebrisbane.com.au.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Penberthy, owner of City Winery Brisbane, talks with James Shillinglaw of Insider Travel Report about the dining, drinking and nightlife available in this charming city. City Winery is the first urban winery in Brisbane a hub of social life located right near the Brisbane River. Adam is a native to the city and tells us all about Brisbane and its many attractions. For more information, visit www.citywinery.com/au.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mauricio Patino, general manager of Innside by Melia New York NOMAD, talks with James Shillinglaw of Insider Travel Report about his unique property in the heart of Manhattan, the first Melia branded hotel in the city. Patino showcases the rooms, dining and art available at this city “inn” that make this an accessible and comfortable option for your clients visiting New York. For more information, click on Innside by Melia New York NOMAD.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Oliver Philpott, vice president of aviation marketing and partnerships at Brisbane Airport, talks with James Shillinglaw of Insider Travel Report about how his facility is expanding to meet demand with United launching a new flight from San Francisco to Brisbane and the impending Olympics in 2032, which will mean a lot more service. For more information, visit www.bne.com.au.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nastassia Welter, vice president of sales for The Summit One Vanderbilt, talks with James Shillinglaw of Insider Travel Report about a new attraction that breaks the mold—awakening your senses, your curiosity, and your imagination 93 floors above the heart of New York City. Best of all, you can sell this attraction to groups and individual clients. For more information, visit https://summitov.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jacqueline “Jackie” Volkart, general manager of not one but two Ritz-Carltons—The Ritz-Carlton South Beach and The Ritz-Carlton Bal Harbor—talks with James Shillinglaw of Insider Travel Report about her hospitality career, her hotels and how she was recognized as Ritz-Carlton’s general manager of the year. For more information, visit www.ritzcarlton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tonya Kreft, associate director of sales for Queensland for Adina Hotel & Apartments, talks with James Shillinglaw of Insider Travel Report about the beautifully restored Adina Apartment Hotel in the heart of Brisbane, Australia. It’s the perfect place to stay with access to all of the city’s myriad attractions. For more information, visit www.adinahotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lorenzo Gianuzzi, managing director of Forte Village, gives James Shillinglaw an update on his resort on the island of Sardinia, featuring nearly 10 different accommodation options, nine pools, a beach, and 16 restaurants and bars (including Michelin-starred options). There’s also a soccer school run by Real Madrid, a kids’ club and a major spa, among other recreational options. Gianuzzi also talks about Forte Village’s sister property Palazzo Fiuggi near Rome, a boutique property offering a major wellness program. For more information, visit www.fortevillageresort.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joel Gordon, regional general manager for the Crystalbrook Collection overseeing the Flynn, Riley and Bailey hotels in Cairns, Australia, talks with James Shillinglaw of Insider Travel Report about his unique group of boutique properties located in the gateway to the Great Barrier Reef. With award-winning restaurants and a wide range of accommodation options, these hotels are the perfect solution for your clients visiting Cairns. For more information, visit www.crystalbrookcollection.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karen Henderson, sales and marketing manager for Visit Derry, talks with Alan Fine of Insider Travel Report about the history of the county in Northern Ireland, where the art, architecture, music, food and special events all reflect reconciliation and growth. Home of the television show "Derry Girls" and the largest Halloween celebration in Europe, Henderson also talks about the hotels, museums, breweries, and golf courses, as well as details of a commissionable visitor's pass. For more information, visit www.visitderry.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Craig Squire, owner of Ochre Restaurant, Modern Australian, in Cairns, talks with James Shillinglaw of Insider Travel Report about how Australian cuisine has evolved to make the country one of the world's great foodie destinations. Ochre, part of a new wave of great Australian restaurants, was one of the places visited by last month's Down Under Answers travel advisor fam trip. For more information, visit https://ochrerestaurant.com.au.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Olsen, CEO of Tourism Tropical North Queensland in Australia, talks with James Shillinglaw of Insider Travel Report during a visit to Cairns, gateway to the Great Barrier Reef. Olsen describes a region that encompasses the famed Great Barrier Reef, rainforests, indigenous tourism attractions, the Outback and lively cities like Cairns. For more information, visit https://tourism.tropicalnorthqueensland.org.au.
Ginger Taggart, vice president-IHG global marketing and brand management, talks with James Shillinglaw of Insider Travel Report about IHG's relatively new voco hotel brand, first introduced in 2018 just before the pandemic. The brand now has more than 30 properties worldwide, including two in New York and even more to come. Taggart details why IHG launched the brand, who the target guests are, what makes for a voco hotel. For more information, visit www.ihg.com/voco/hotels.
Taryn Agius, owner of Cairns Premier Reef & Island Tours, talks with James Shillinglaw of Insider Travel Report about how to experience Australia’s Great Barrier Reef on one of her two boats—Ocean Freedom. Agius provided travel advisors on a Down Under Answers fam trip with a unique diving and snorkeling excursion just off the coast of Cairns. For more information, visit www.cairnspremierreefislandtours.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Edwards, managing director of Explore Worldwide, talks with Alan Fine of Insider Travel Report about his global adventure travel company with 40 years of experience offering more than 500 trips in 120 countries. Edwards details new U.K., wildlife and food tours, as well as solar eclipse tours, which will be taking place across North America this year. For more information, visit www.exploreworldwide.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Adam, vice president of Down Under Answers, talks with James Shillinglaw of Insider Travel Report about a fam trip the two traveled on last month to Cairns and Brisbane in Queensland with a group of travel advisors. Adam details the fam trip, which covered everything from the Great Barrier Reef to the rainforests to the city of Brisbane and Tangalooma Island Resort. This is the kick off to a series of videos chronicling that trip. For more information, visit www.downunderanswers.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joel Freyberg, vice president of the Doyle Collection and managing director of the Dupont Circle Hotel in Washington, D.C., talks with James Shillinglaw of Insider Travel Report about the changes he’s made to his luxury hotel since he arrived a little more than four years ago. These included a complete refurbishment of the rooms and suites, launching a new bar, The Doyle, and a new restaurant, The Pembroke, plus all the small amenities available to guests that Freyberg is known for. For more information, visit www.thedupontcirclehotel.com or www.doylecollection.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Antonio Bignone, managing director and co-founder of Serras Hotel Barcelona and the Serras Hotel Collection, talks with Alan Fine of Insider Travel Report about his five-star luxury boutique property, which is just a five-minute taxi ride from the cruise port and was the location of Picasso’s first art studio. Bignone gives us a complete tour, showcasing the views of Barcelona Harbor from the rooftop bar and restaurant. For more information, visit www.serrashotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Virginia Irurita, founder and executive partner of Made for Spain & Portugal, a luxury destination management company specializing in custom private journeys in Spain and Portugal, talks with Alan Fine of Insider Travel Report about how a tour of Barcelona is possible for someone with impaired mobility. Irurita’s company has safely put a wheelchair on a hot air balloon, so it was comparatively easy for them to assemble a wheelchair, a chauffeured Mercedes, and an art historian to guide us on a visit to Barcelona’s Gothic quarter, Picasso's museum, Gaudi's apartments and La Sagrada Familia. Irurita also talks about what's new and hot in Spain and Portugal. For more information, visit www.madeforspainandportugal.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ernest White II, television producer and travel TV host, talks with Alan Fine of Insider Travel Report about his travel docu-series "Fly Brother with Ernest White II" on PBS stations, Create TV, PBS.org, and Revry, as well as his "Fly Brother Radio Show." White tells how he slowly created his media company and presence while circumnavigating the globe six times, and more recently surviving COVID with the rest of the travel industry. For more information, visit www.flybrother.net or www.flybrother.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ivan Eskildsen, minister of tourism for Panama, talks with James Shillinglaw of Insider Travel Report about how his country is developing a strategy to feature indigenous and sustainable tourism beyond the beaches and the bustle of Panama City. Interviewed at the recent Travel Leaders Network EDGE conference, Eskildsen describes how Panama is trying to highlight its culture and people for travelers. For more information, visit www.tourismpanama.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cindy Tyo of North Dakota’s Travel Travel, the recipient of the Travel Leaders Network’s Associate of the Year Award for 2022, talks with James Shillinglaw of Insider Travel Report about her award and her travel agency. The award honors the top travel agency among hundreds of Travel Leaders Network associate member locations nationwide. For more information, visit www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Guenter Steinbrunner, Windstar Cruises' fleet hotel general manager, and Richard Maier, the hotel general manager of Star Pride, talk with Alan Fine of Insider Travel Report about the similarities and differences between the three original Wind class ships and the three renovated Star class vessels, as well as the differences between the original Star class suites and those in the new inserted section as a result of the $250 million dollar upgrade and stretch. For more information, visit AdvisorHub.WinstarCruises.com or www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Tobler, director of food and beverage for Windstar Cruises, talks with Alan Fine of Insider Travel Report about the changes he has implemented on all six of the lines ships and in each of the restaurants based on what he has learned from sailing since cruising resumed. Tobler observes there's a trend toward plant-based foods, and foods without sugar, oil or salt (SOS). For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sara Butruff of Minnesota’s Galaxy Travel talks with James Shillinglaw of Insider Travel Report about getting the Golden Legacy Award, the agency group's highest honor given to a travel advisor who exhibits outstanding professionalism and commitment to both Travel Leaders and to the travel industry as a whole. The award, which Butruff received last month at Travel Leaders' EDGE conference, honors an associate whose career achievements best exemplify the entrepreneurial spirit and highest quality standards of the franchise system. For more information, visit www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nikolina Brnjac, Croatia’s minister of tourism, talks with James Shillinglaw of Insider Travel Report about how her country is faring this summer, just a year after Croatia became literally the first European country to open its borders to U.S. travelers. Brnjac details the newest tourism campaigns being launched by Croatia and highlights the destinations that every traveler should experience for themselves. For more information, visit www.croatia.hr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Jackson, director of programming at M Social in Times Square, talks with Alan Fine of Insider Travel Report about the innovative programs he has created at this lifestyle boutique hotel on the north end of the square, just a short walk to all the major attractions in midtown Manhattan. For example, for national "sexual wellness" month and through September, the hotel teamed with female-run Dame products to offer guests a healthy adult play kit as an in-room amenity. For more information, click on M Social Times Square.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
How are destinations approaching the luxury market? And how are they working with travel advisors to help them plan and book their clients’ luxury vacations. In this panel from our Virtual Roadshow series, you’ll hear from four global destinations that are focused on the luxury market, including Fort Lauderdale, Israel, Thailand and Rwanda. Panelists include Caitlan Etchevers, senior business development manager for Visit Lauderdale; Yael Golan, consul and director, southern region USA for the Israel Ministry of Tourism; Pintida Harnpanpongse, public relations manager, New York office for the Tourism Authority of Thailand; and Mandi Stefanak, director North America for Visit Rwanda.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Prelog, president of Windstar Cruises, takes Alan Fine of Insider Travel Report on a tour of Star Pride, the sixth and final Windstar ship to resume sailing and the third to be completely renovated. Having been stretched an additional 80 feet as part of a $250 million dollar Star class upgrade, Star Pride has 50 new cabins, a new pool deck, two new restaurants, and a larger spa and fitness area, as well as newly renovated crew areas. For more information, visit AdvisorHub.WinstarCruises.com or www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lindsey Epperly, founder and CEO of Jetset World Travel, talks with James Shillinglaw of Insider Travel Report about how her new “teams” concept has helped train and mentor her independent contractors, and grown her Virtuoso-affiliated agency’s business. Epperly has written for Insider before and we have also posted her training videos, so this Is the first of a series of interviews with her on how you can improve your agency’s business practices and become more profitable. For more information on Epperly’s agency, visit www.jetsetworldtravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
There are now more luxury cruise options for your clients than ever before. In this panel from our Virtual Roadshow series, you’ll find out what top luxury cruise lines have planned now and in the future as well as how they view the luxury travel market. Panelists include Steve Smotrys, vice president, sales and trade relations for Seabourn; Eric Schmit, director of business development for Regent Seven Seas Cruises; Jennifer Suarez, associate vice president national accounts for Celebrity; Kathy Lu, business relationship leader southeast for Explora Journeys; Tricia Wolf, vice president sales for Oceania Cruises; and Marcus Kenny, director, business development and agency sales, the Americas for Silversea.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Airline expert Bill McGee, now with the American Economic Liberties Project, talks with James Shillinglaw of Insider Travel Report about the recent spate of airline flight cancellations and delays and why they are happening so frequently now. The bad news is this situation is not going to be solved anytime soon and you guessed it, the airlines themselves are largely to blame. For more information on McGee's consumer advocacy group, visit www.economicliberties.us.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
There is a whole lot more luxury travel to be sold in such categories as expedition cruising, packaged vacations and even airlines. In this panel from our Virtual Roadshow series, you’ll hear from two new luxury expedition cruise lines, a luxury focused wholesaler and tour operator, and one of the highest rated airlines in the world. Panelists include Paul Girouard, director of leisure sales for Atlas Ocean Voyages; Alex Pinelo, senior vice president of sales for AmaWaterways; Lori Sheller, vice president of sales and marketing North America for Swan Hellenic; Amy Comparato, senior brand director for Journese; and Catherine Meenan, regional manager North America for Qatar Airways.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about ASTA’s plans for Legislative Day (June 22) when travel advisors head to Capitol Hill in Washington, D.C., to promote legislation that will help their businesses. Kerby also details some encouraging results from ASTA’s most recent surveys about the market for travel today and talks about the recent challenges faced by airlines. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Lovell, president of Travel Leaders Group, talks with James Shillinglaw of Insider Travel Report at last week’s Travel Leaders Network conference in Aurora, Colo., about the prospects for recovery in all segments of the travel business. Lovell’s encouraging message is that pent-up demand after the pandemic will encourage travelers to book cruises, hotels, resorts, tours and more in top destinations despite rising inflation and fears of recession. For more information, visit www.travelleaders.com.
There are literally thousands of hotels and resorts that cater to the luxury market around the world. But how can you select the right property for your luxury client. In this panel from our Virtual Roadshow series, you’ll hear how Karisma Hotels & Resorts, Atlantis Paradise Island and Elite Island Resorts deliver luxury experiences to their guests. Panelists include Francisco Rello, director of retail sales for Karisma Hotels & Resorts; Megan Prieto, director of leisure sales for Atlantis Paradise Island; and Jessica Berman, director oftravel agent sales for Elite Island Resorts.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Block, president of Travel Leaders Network (TLN), talks with James Shillinglaw of Insider Travel Report at last week’s TLN Edge conference in Aurora, Colo., about what his giant travel agency group is up to today as we emerge from the pandemic, including new training programs, augmented marketing delivering leads and a proposed new dedicated res system for all TLN agencies and advisors. For more information, visit www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
The Caribbean, Bermuda and Latin America offer many options for your luxury travel clients. But how to do specific destinations in the region cater to luxury travelers and how do they work with travel advisors. In this panel from our Virtual Roadshow series, hear from Peru, Bermuda, Cayman Islands and Dominica about how they approach the luxury market. Panelists include Cynthia Herrera, market specialist from PromPeru; Earlston Dill, manager travel industry sales for the Bermuda Tourism Authority; Daniel Taugher, national sales manager for the Cayman Islands Tourism Authority; and Jerry Grymek, team representative for Discover Dominica.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Giovanni Cacciutti, designer and owner of Private Paradise Villa, talks with Darley Newman, reporting for Insider Travel Report, about his seven-, eight-, nine- and 10-bedroom properties that multi-generational families and a groups can rent on Cozumel. They come complete with chefs, entertainment and more, at a cost per bedroom comparable to a hotel stay, but offering a completely private experience. For more information, visit www.privateparadisevilla.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Markus Laahanen, the new general manager at NIZUC Resort & Spa in Mexico’s Riviera Maya, talks with Darley Newman, reporting for Insider Travel Report, about his luxury resort with 274 rooms, suites and villas, 86 of which have their own pools. The property has five restaurants, a Kosher kitchen and is close to the Cancun airport, but not any other Cancun hotels. For more information, visit www.nizuc.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ben Evers-Swindell, general manager-Americas for Air New Zealand, talks with James Shillinglaw of Insider Travel Report about how Air Zealand is emerging from the pandemic to serve the newly reopened country with new routes, including a brand new New York JFK-Auckland non-stop service. Evers-Swindell also details his airline’s product improvements across the fleet. For more information, visit www.airnewzealand.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sarah Handley, Tourism New Zealand’s general manager, Americas and Europe, talks with James Shillinglaw of Insider Travel Report about the protocols U.S. visitors must follow to enter the newly reopened country, as well as new tourism strategies and marketing campaigns. Handley also details how travel advisors can get back to selling New Zealand’s popular attractions. For more information, visit www.newzealand.com or www.tourismnewzealand.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Cohen, known as the millionaires’ magician for his boutique performances in luxury hotels, talks with James Shillinglaw of Inside Travel Report, about his long-running “Chamber Magic” show at the Lotte New York Palace in New York City. Cohen details how he got to be a magician and what his show includes—and he may even have a trick or two to whet your appetite for some very real magic. For more information, show schedules and tickets, visit www.chambermagic.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chef Glynn Purnell, owner of his Michelin-starred restaurant Purnell’s in Birmingham, England, talks with James Shillinglaw of Insider Travel Report about how his city is becoming a culinary capital, led by his own restaurant, a new wave of truly British cuisine that uses locally sourced ingredients. Indeed, food is yet another reason to visit Birmingham today. For more information, visit www.purnellsrestaurant.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Becky Frall, head of tourism for the West Midlands Growth Company, talks with James Shillinglaw of Insider Travel Report about the many attractions of her region in England, which includes the famed former industrial city of Birmingham with its canals, surrounding gardens and castles, cuisine and fine arts. For more information, visit www.wmgrowth.com or www.visitbirmingham.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anton Moore, general manager of the Gansevoort Hotel in New York City, talks with James Shillinglaw of Insider Travel Report about the renovation of his luxury property, long considered to be the heart of Manhattan’s fashionable Meatpacking District. The hotel still has its famed rooftop bar and pool, but now has completely revamped rooms, public spaces and more. For more information, visit www.gansevoorthotelgroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Themba Khumalo, CEO of South African Tourism, talks with David Cogswell of Insider Travel Report about the metrics by which to judge whether Africa's Travel Indaba was a success. According to Khumalo, more than 22,000 meetings were scheduled and kept, and 120 new small businesses came to the conference for the first time. For more information, visit www.southafrica.net.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jerry Mpufane, president of South African Tourism for North America, talks with David Cogswell of Insider Travel Report about how proud his country was to host Africa's Travel Indaba conference after having been delayed for three years, as well as the importance of tourism to his country that also welcomes inclusion and diversity. For more information, visit www.southafrica.net.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Javier Moreno, senior vice president for sales, services and events for Disney Destinations, talks with Jason Leppert of Insider Travel Report about why now is the best time for families to book a Walt Disney World vacation, as well as how travel advisors can learn about new incentives, programs, products and more. For more information, visit www.DisneyTravelAgents.com or www.disneyworld.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Edson, sous chef at Walt Disney World, talks with Jason Leppert of Insider Travel Report about the creative food being served during Disney's 50th anniversary celebration, including colorful 50th anniversary churros, the Hall of Presidents' "I Cannot Tell a Lie" shake, the Haunted Mansion's chilling chamber pops, and Fantasyland's "When Will My Life Begin" pasta, which resembles Rapunzel's long hair. For more information, visit www.disneyworld.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Spiegel, story editor executive at EPCOT, talks with Jason Leppert of Insider Travel Report about the new Guardians of the Galaxy: Cosmic Rewind thrill ride in the Wonders of Xandar Pavilion. As a writer, Spiegel helped develop the first storytelling rollercoaster, just the way Disney does it. For more information, visit www.disneyworld.com/epcot.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zach, lead imagineer for Walt Disney World’s EPCOT, talks with Jason Leppert of Insider Travel Report about Guardians of the Galaxy: Cosmic Rewind, the first high-tech roller coaster at EPCOT. Zach also reveals details of EPCOT's new World Celebration area, which is broken into neighborhoods, including World Discovery, World Nature and World Showcase. For more information, visit www.disneyworld.com/epcot.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Regina Charboneau, restaurateur and culinary educator, talks with Alan Fine of Insider Travel Report about her return to American Queen Voyages (AQV) as culinary ambassador initially focused on Southern cuisine. Born and raised in Natchez, Miss., Charboneau's first cooking jobs were actually in Alaska before she studied in Paris, so it is no stretch for her to create dishes like Alaskan King Crab chowder for Ocean Victory, AQV's new expedition ship in Alaska. For more information, visit www.AmericanQueenVoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bud Lehnhausen, expedition leader onboard Lindblad Expeditions' National Geographic Resolution, talks with David Cogswell of Insider Travel Report about the importance of being an expedition leader, second only to the captain of the vessel. Lehnhausen talks about the number of firsts achieved on this journey, including walking on fast ice early in the season and sailing through "sea smoke," the fog that emanates from the surface of the warmer water meeting the colder winter air, illuminated by the sun from a low angle. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe Jiffo, vice president of sales for American Queen Voyages (AQV), talks with Alan Fine of Insider Travel Report about how to travel advisors can sell AQV's Alaska expeditions on the new Ocean Victory. Jiffo points out that guests will be able to participate with scientists' open research for California Polytechnic State University, as well as enjoy food overseen by AQV's culinary ambassador Regina Charboneau. For more information, email Joe.Jiffo@AQVoyages.com or visit www.AQVoyages.com.
No time to watch this video? Although you will not see images and video of what is being discussed, you can listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
David Harris, president and CEO of Ensemble Travel Group (soon to be chairman), and Michael Johnson of Navigatr (soon to be president of Ensemble) talk with James Shillinglaw of Insider Travel Report about how this major travel agency group deal transpired and what their plans are for the future. Ensemble agency members voted 83 percent in favor of the acquisition and now the task is to relaunch the group with new technology provided by Navigatr and new strategies to create a great alternative for travel agencies around North America who want another option. For more information, visit ensembletravel.com or www.navigatr.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heidi Norling, captain of the National Geographic Resolution, talks with David Cogswell of Insider Travel Report about how Resolution was purpose-built for expeditions. She is a Polar Class Five ship, with azipod propulsion, easy Zodiac deployment and a large high-tech bridge, always open to guests. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Waggoner, founder and chairman of American Queen Voyages (AQV), gives Alan Fine of Insider Travel Report a tour of Ocean Victory, AQV's new expedition ship, which just sailed its maiden voyage to Alaska. Waggoner highlights the mud room, Zodiacs, kayaks, two Jacuzzis, infinity pool, spa, gym and more. For more information, visit www.AmericanQueenVoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sven Lindblad, chairman of Lindblad Expeditions, talks with David Cogswell of Insider Travel Report about Lindblad's 10th and newest ship, National Geographic Resolution.Along with identical sister ship Endurance, Resolution was purpose-built for expedition cruises and reflects all that had been learned from decades of prior salings. Sven Lindblad also discusses the hiring of a new CEO, which has allowed him to deal less with the day-to-day running of his company and focus on new destinations and itineraries. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Duncan Palmer, managing director of The Beaumont in London, talks with James Shillinglaw of Insider Travel Report about how his luxury hotel was revamped and renovated during the pandemic while adhering to its art deco style. Now featuring a main restaurant with new decor, a tea room and a brand new bar, The Beaumont also is planning to add even more rooms and suites in an entirely new wing. For more information, visit www.thebeaumont.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carol Cabezas, president of Azamara, talks with James Shillinglaw of Insider Travel Report onboard the newly refurbished and rechristened Azamara Onward, the destination immersions fourth sister vessel. Cabezas details how the ship has been updated with all-new soft goods, redecorated suites, and even a brand new Atlas Bar, among other features. For more information, visit www.azamara.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dondra Ritzenthaler, senior vice president of sales at Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about how to sell the brand new Celebrity Beyond, the third and largest ship in the Edge class. Ritzenthaler details the "new luxury" features of the ship, including accommodations, unique public spaces, exquisite dining options and original entertainment. For more information, visit www.celebritycruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brian Abel, senior vice president of hotel operations for Celebrity Cruises, tours the new Celebrity Beyond with James Shillinglaw of Insider Travel Report, showcasing the enticing new public spaces on this "new luxury" ship, the myriad dining options (including a Daniel Boulud restaurant, the unique entertainment and the sumptuous accommodations available onboard. For more information, visit www.celebritycruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Shollar, co-founder of Transcend Cruises, talks with Alan Fine of Insider Travel Report about his brand new European river cruise charter company focused on groups with its first radically designed ships coming out in 2024. Shollar says he's ready to work with travel advisors to identify the group and charters hidden within their existing client base. For more information, visit www.Transcend.Cruises.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Clark Reber, director of sales and partner relations for the new Margaritaville at Sea, talks with Alan Fine of Insider Travel Report about how this newly rebranded cruise line will deliver a true Margaritaville experience on two-, four- and six-night sailings from Palm Beach to Grand Bahama. Reber also describes how Margaritaville will work with travel advisors by paying 15 percent commission and no NCFs. For more information, visit www.MargaritavilleAtSea.com or www.BookParadise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Janet Bava, chief marketing officer for AmaWaterways, talks with Alan Fine of Insider Travel Report about the river cruise line's new itineraries in Egypt, Portugal, the Seven-River Journey, five-night capitals of the Danube and classical music tours. Bava also talks about AmaWaterways' travel advisor support, with programs like "More to Love," including air, land and cruise for one commissionable price. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Gleaves, vice president,-commercial for North America and Australasia at Cunard, talks with Alan Fine of Insider Travel Report about the Queen Anne, fourth ship that will join the Cunard fleet in 2024. Carrying 3,000 guests, she will represent a 40 percent increase in the line's capacity, with more space, more restaurants, but the same suite classes as the line's other ships. Gleaves also discusses Cunard's new itineraries and world voyages. For more information, visit www.cunard.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Josh Leibowitz, president of Seabourn, talks with Alan Fine of Insider Travel Report about Seabourn Venture and Pursuit, the line's new twin ultra-luxury purpose-built PC6 Polar Class expedition ships, each with two submarines, 24 Zodiacs and 26 expedition team members aboard. He compares the value proposition to staying at a luxury hotel, which costs the same or more per day. Leibowitz, whose family came from the Ukraine, also explains how Seabourn is supporting its team members affected by the war. For more information, visit www.seabourn.com or the travel advisor portal at www.goseabourn.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, chief sales officer for Explora Journeys, talks with Alan Fine of Insider Travel Report about Expora's "By Appointment" program, where hold times are a thing of the past when travel advisors can make phone appointments either for themselves, or "By Appointment Plus," where travel advisors can have their clients join them on the calls. Austin says the program was designed for travel advisors who have never sold cruises before. For more information, visit www.explorajourneys.com/traveladvisors.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Charles B. Robinson, president and CEO of American Cruise Lines, talks with Alan Fine of Insider Travel Report about his company's growth from 15 ships currently in 34 states to include two more modern riverboats to be delivered this year. He also details the first two of a dozen catamaran-style coastal cruisers to be delivered next year, each able to host 109 guests in 56 staterooms. For more information, visit www.americancruiselines.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Herve Gastinel, the new CEO of Ponant, talks with Alan Fine of Insider Travel Report about the new ships that have been delivered during the pandemic, what post-pandemic sailing will be like, his company's commitment to sustainability, and his new vision for Ponant dubbed "Explore to Inspire." Gastinel also outlines how Ponant will enrich its Paul Gauguin Cruises unit in French Polynesia. For more information, visit www.ponant.com or www.pgcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Prelog, president of Windstar Cruises, talks with Alan Fine of Insider Travel Report about the completion of his line's $250 million Star Plus project to expand and upgrade its three luxury motorized yachts. Prelog also discusses where Windstar will go now after canceling its Black Sea and Baltic cruises, shifting focus to the British Isles, Germany and Holland, and expanding options in the Caribbean, Costa Rica, Australia and Tahiti. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ciara Sugrue, head of festivals for Fáilte Ireland, talks with Alan Fine of Insider Travel Report about the Global Irish Festival Series set to take place on the Wild Atlantic Way in Kerry, Mayo, Donegal & Limerick, from May to the end of October 2022. The goal of the festivals is to re-energize the Irish Diaspora, to create meaningful events and programs that can reconnect them worldwide, and to drive tourism to specific locations, including non-hotspots, in the off/shoulder seasons. For more information, visit www.visitireland.com and www.trade.Ireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alison Metcalfe, executive vice president for North America, Australia and New Zealand at Tourism Ireland, talks with Alan Fine of Insider Travel Report about the country’s return to an in-person U.S. sales mission with on the road sessions with 15 companies from Ireland visiting Boston, New York, Washington, D.C. and Chicago. Metcalfe also details the four Global Irish Festivals as part of a series to bring the diaspora back home to Ireland. For more information, email USTrade@TourismIreland.com or visit www.trade.Ireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jaser Wolthuis, hotel general manager of the new Discovery Princess, on its maiden voyage from Los Angeles to the Mexican Riviera, talks with Olivia Liveng of Insider Travel Report about what makes this Royal Class vessel different from its predecessors, as well as three pieces of advice for travel advisors looking to book the ship for their clients. For more information, visit www.princess.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Disney’s chef du cuisine for concept development and the food and beverage concept development manager for Walt Disney World talk with Jason Leppert of Insider Travel Report about the exotic food and drink they have concocted for their space traveling guests on Star Wars Galactic Starcruiser. For more information, visit www.disneyworld.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Harry Sommer, president and CEO of Norwegian Cruise Lines, talks with Alan Fine of Insider Travel Report about what makes the new Norwegian Prima special, including her pop-star godmother Katy Perry, as well as NCL's major investment in the development of new ports in Alaska, and its recent plunge into the sale of non-fungible tokens (NFT) digital art. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Claire Behar, managing director of Cote D’Azur Tourism, gives James Shillinglaw of Insider Travel Report an update on this popular region of France, which now features new hotels and attractions in such cities as Nice, Cannes, Antibes and more as it emerges from the pandemic. For more information, visit https://cotedazurfrance.fr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anne-Laure Tuncer, director U.S.A. for Atout France, the French government tourism agency, talks with James Shillinglaw of Insider Travel Report about how France is emerging from the pandemic with no more visitor protocols to enter the country, how it is reinvesting in its tourism product with new programs, and why the country should continue to be on your hot list of European destinations to book in 2022. For more information, visit https://us.france.fr.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Angie Licea, president of Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report on how her luxury travel agencies are emerging from the pandemic, what they are selling today, how GTC is adding to its executive team, and what’s next in luxury, entertainment and corporate travel. Licea’s group, part of Internova, owns some of the top luxury agenices in the business, including Protravel International, Tzell, R. Crusoe & Son, In the Know Experiences, Colletts Travel, Andrew Harper Travel and All Star Travel Group. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Greenberg, CBS News travel editor and PBS travel show producer, talks with James Shillinglaw of Insider Travel Report at the premiere of his new “Tanzania-The Royal Tour,” where Tanzania’s impressive female president, Samia Suluhu Hassan, offers Greenberg an intriguing and fascinating look at her East African country. The program is now debuting on PBS stations nationwide and will be available on Amazon Prime and Apple TV+. For more information, visit www.petergreenberg.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Yeung, managing director of Walker Hotel Collection, talks to James Shillinglaw of Insider Travel Report about the Walker Hotel Greenwich Village, a boutique property located in the heart of Greenwich Village that reflects the “village” spirit, complete with a hideaway restaurant, fireplaces and uniquely decorated rooms and suites. Yeung also provides an update on another Walker property, Walker Hotel Tribeca, which we stayed at last year. For more information, visit www.walkerhotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of luxury travel network Virtuoso, talks with James Shillinglaw about the recently completed Virtuoso Symposium on Silver Dawn, what luxury travel business looks like as we emerge from the pandemic and face the challenge of the war in Ukraine, the latest booking trends in luxury travel destinations and product, how his agency members have gotten through the pandemic, and Virtuoso’s strategic plan. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chiara Giorgi, global brand and event director for Seatrade Cruise Events, talks with Alan Fine of Insider Travel Report about this year's Seatrade conference at the Miami Convention Center, April 25-28, 2022. Giorgi gives her take on the cruise industry and how current events have shaped it and the conference, from how people attend to the products and suppliers exhibiting. Travel advisors are invited on the final day, April 28, for free. For more information, email Events@SeaTradeCruise.com or visit www.SeaTradeCruise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bob Simpson, vice president of expedition cruising for Abercrombie & Kent, talks with James Shillinglaw of Insider Travel Report about how A&K is expanding its luxury expedition cruise offerings for the 2023-24 seasons to all seven continents, including new itineraries in Europe, Africa and across the South Pacific. Simpson also talks about the popularity of Antarctica and Arctic sailings, which A&K offers on chartered Ponant vessels. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
On the Discovery Princess' inaugural sailing, Cal Almaguer, newly appointed senior vice president of sales and service strategy and operations for Princess Cruises, and Carmen Roig, Princess' new vice president of sales, talk with Olivia Liveng of Insider Travel Report about what makes a Princess ship so special, including the Medallion Class technology which supports the human touch that begins at the call center, long before the voyage itself. For more information, visit www.princess.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stefanie Schmudde, vice president of product development and operations for Abercrombie & Kent USA, talks with James Shillinglaw of Insider Travel Report at A&K’s Club 100 event for top travel agency sellers of its luxury programs. Schmudde details A&K’s many dedicated product categories, from tailored journeys to small group tours to Wings over the World and beyond, as well as new destinations and itineraries for this year and 2023. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Martinoli, president and CEO of Silversea Cruises, and Barbara Muckermann, chief commercial officer, talk with James Shillinglaw of Insider Travel Report about the new Silver Dawn, the last ship in the Muse class, which was christened in Lisbon late last month. They detail all the revolutionary features of this vessel, including a perfected S.A.L.T. (Sea, Air Land, Taste) culinary program and the new Otivm spa and wellness concept. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jaclyn Leibl-Cote, president of Collette, talks with James Shillinglaw of Insider Travel Report about how the 100-year-old-plus, family run tour operator got through the pandemic and is now offering programs in countries around the world. Leibl-Cote also details the travel advisor-friendly policies Collette adopted to help its partners get through the crisis, including early commission, full refunds for clients and flexible bookings. For more information, visit www.gocollette.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Antonio Teijeiro, chief operating officer for Bahia Principe Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about how this all-inclusive chain is embarking on a new strategy of expansion with the opening later this year of the Cayo Levantado Resort in the Dominican Republic. Teijeiro details the history of this Spanish-based hotel company and how its Bahia Principe-branded resorts cater to families, couples and singles. For more information, visit www.bahia-principe.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Liberty, new CEO of Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report aboard the new Silver Dawn about the structure of his mega-cruise company, the addition of two new Silversea ships in the last month, plus new vessels for Royal Caribbean International and Celebrity. Liberty details the expansion plans for the group as we emerge from pandemic and cruise bookings surge. For more information, visit www.royalcaribbeangroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marilyn Cairo, vice president of global sales for Premier Worldwide Marketing, which represents Karisma Hotels & Resorts, gives Alan Fine of Insider Travel Report a tour of the Nickelodeon Hotels & Resorts Riviera Maya, as well as a scoop on Nickelodeon's "Summer of SpongeBob" promotion. starting April 12, 2022. Cairo suggests travel advisors obtain a new promotional toolkit of social media banners, website banners and email signatures to help encourage families to experience a ramped-up summer schedule of character activities and activations, along with special travel advisor incentives. For more information, visit www.KarismaTravelAgents.com and www.KarismaHotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Keith Baron, president and CEO of Abercrombie & Kent U.S.A., talks with James Shillinglaw of Insider Travel Report at last weeks’ A&K 100 Club event for top travel agency sellers of the luxury tour brand, the first such event to take place in more than three years because of the pandemic. Baron details A&K’s wide range of products, everything from luxury expedition cruises to private jet journeys to Tailor Made experiences, as well as what destinations are selling now in into 2023 for luxury travelers who are back now and eager to travel due to pent-up demand. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leroy Browne, general manager of Sea Breeze Beach House, talks with Greg Shillinglaw of Insider Travel Report about the four-star, all-inclusive property on the southern coast of Barbados. Browne also shares his insider tips for travel advisors and the experiences available for guests outside the resort. For more information, visit www.sea-breeze.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Pagett, president of Princess Cruises, talks with Olivia Liveng of Insider Travel Report about the changes and updates in the Princess family, including new ships, new executives, new Medallion Class experiences and a new Love Boat reality television show. For more information, visit www.princess.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matt, a senior creative executive for Lucasfilm, talks with Jason Leppert of Insider Travel Report about how the design for Disney's Star Wars Galactic Starcruiser is different from any other Star Wars attraction. He also details how it follows more than the movies, but also the Star Wars novels and comics created to widen the backstory upon which it is all based. For more information, click on Star Wars Galactic Starcruiser.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ellison “Tommy” Thompson, the newly appointed CEO of St. Kitts Tourism Authority, talks with Alan Fine of Insider Travel Report about the removal of the island's 24-hour "Vacation in Place" quarantine at an approved hotel under certain conditions, including an antigen test taken within 24 hours of travel. Thompson also talks about the increase in flights to St. Kitts, the new Sunset Hotel, and what to do on the island, from the relaxing to the adventurous. For more information, visit www.stkittstourism.kn.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ann Chamberlin, vice president of sales for Emerald Cruises and Scenic Luxury Cruises, talks with James Shillinglaw of Insider Travel Report onboard the Emerald Sun river ship on the Danube about the Emerald brand, sister to Scenic’s luxury river and ocean discovery ships. Chamberlin details the attributes of the Emerald brand, a premium river ship company that just expanded by adding the first of two yachts. She also details why Emerald and Scenic so strongly supported last month’s ASTA Global River Cruise Expo in Budapest. For more information, visit www.emeraldcruises.com or www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paul Gauger, senior vice president of the Americas for VisitBritain, talks with Alan Fine of Insider Travel Report about how easy it is to travel to Britain now. With no testing requirements inbound (travelers still need to be aware of the rules to return to their own countries), and with mask wearing at the discretion of the traveler, all energy can again be focused on the visit and the experience, not the entry requirements. Gauger details VisitBritain’s new campaigns, including "Meanwhile in Britain” in partnership with British Airways. For more information, visit www.visitbritain.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stephan Interthal, general manager of the Kempinski Hotel Corvinus Budapest, talks with James Shillinglaw about his five-star hotel located in the heart of Hungary’s capital city. Last month Kempinski Budapest played host to the ASTA Global River Cruise Expo, and Insider stayed once again at the property. Rosenthal tells us what has happened to the hotel during two years of pandemic and how he’s ready and open for business today. For more information, click on Kempinski Budapest.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dame Judith Macgregor, interim chair of the British Tourist Authority, parent of VisitBritain, talks with James Shillinglaw of Insider Travel Report about the recent ExploreGB, which was held virtually last month, as well as the new marketing programs being developed by Visit Britain and the requirements to visit the destination today. For more information, visit www.visitbritain.com or www.visitbritain.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Wendy Anderson, executive creative director for live entertainment at Walt Disney World Resort, and Sarah Thatcher, creative director for interactive, talk with Jason Leppert of Insider Travel Report about how the immersive Star Wars Starcruiser resort came together as an extension to Galaxy's Edge at Disney's Hollywood Studios. The new hotel is built on the premise of guests being able to spend two days in the middle of a Star Wars story a. For more information, click on Star Wars Galactic Starcruiser.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bob Lepisto, president of SeaDream Yacht Club, talks with James Shillinglaw of Insider Travel Report about how his luxury yacht cruise line has completely renovated the staterooms in its two small ships, SeaDream and SeaDream II, plus updated decking, soft goods and even added a double hot tub on the top. For more information, visit www.seadream.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Sibella, president and CEO of Resorts World Las Vegas, talks with Alan Fine of Insider Travel Report, about his mega-resort on the strip, which has been open less than a year and is still the newest resort in Vegas. Sibella details the latest updates to the three hotels on the property, as well as their new theater, spa, direct tunnel to the conference center and more. For information, visit www.resortsworldlv.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pam Hoffee, managing director of Avalon Waterways, talks with James Shillinglaw of Insider Travel Report about her river cruise line’s support of ASTA’s successful Global River Cruise Expo in Budapest earlier this month. She also details the most recent updates to Avalon, including new itineraries, an extension of its active and adventure river cruises, and a brand new river ship coming out this spring. For more information, visit www.avalonwaterways.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Russell Miller, executive vice president of hotel operations at Atlantis-Paradise Island in the Bahamas, talks with David Cogswell of Insider Travel Report about what’s new at his mega-resort after two years of the pandemic, including revamped accommodations, new dining outlets and attractions, and even an upcoming new boutique property. For more information, visit www.atlantisbahamas.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zsuzsa Szégner, director of international relations for Visit Hungary, talks with James Shillinglaw of Insider Travel Report at the ASTA Global River Cruise Expo in Budapest about her country’s many attractions, themes for its tourism marketing campaign, how the war in Ukraine has affected the region and much more, including Hungary’s support for ASTA’s event. For more information, visit www.visithungary.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill Fletcher, senior director of consumer programs for Holland America Line, talks with Alan Fine of Insider Travel Report about why Holland America has an edge in Alaska, starting with its partnerships with the BBC, Food & Wine Magazine, and its 75 years of experience, dating back to before Alaska was a state. This longevity allows Holland America to get preferential treatment when it comes to giving its guests access to Denali Park and Glacier Bay. For more information, visit www.goHAL.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report in Budapest about ASTA’s first Global River Cruise Expo, a highly successful event that the group just held on the Danube. The expo featured seven river cruise vessels that travel advisors could inspect; a major trade show with even more river cruise brands, destinations and tour operators; a general session and educational seminars. Best of all, it’s all going to be repeated next March 2 in Budapest in 2023. For more information, visit www.asta.org.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Tamis, senior vice president of hotel operations for Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about Wonder of the Seas’ many dining options, some of the best entertainment at sea, accommodations, including a new Suite neighborhood, and much more. For more information, visit www.cruisingpoweror www.royalcaribbean.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anne Harpold and Sharon Grant, top sellers of Holland America cruises and owners of Getaway Vaca of Grand Rapids, Mich., a Dream Vacation franchise, talk with Alan Fine of Insider Travel Report about how they decided to enter the travel business after they both completed careers as school principals, how they paid off their franchise fees on their first booking, and then added 11 independent contractors. For more information, visit Getaway Vaca on Facebook.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matt Slippoy, general manager of the Thompson Central Park in New York, talks with James Shillinglaw of Insider Travel Report about his newly renovated upscale hotel, with more than 500 rooms, new (and existing) dining concepts, innovative accommodations and local experiences. This property was formerly the Parker Meridien. For more information, visit www.thompsoncentralpark.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jay Schneider, chief product innovation officer at Royal Caribbean Group, talks with James Shillinglaw of Insider Travel Report about Royal Caribbean’s newest and biggest ship, Wonder of the Seas, and all the innovations and design improvements that have been made in the fifth Oasis class vessel, which can carry more than 6,900 guests. For more information, visit www.royalcaribbean.com or www.royalcaribbeangroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fernando Delgado, Silversea's vice president-Ecuador, talks with Alan Fine of Insider Travel Report about exactly how Silver Origin, the cruise line's newest ship in the Galapagos, is able to offer a luxury expedition cruise that includes snorkeling, kayaking and hiking excursions and beginners classes. Delgado outlines the educational aspects of Silversea's voyages, especially how Sliversea invests in the people of the Galapagos. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ruben Rodriguez, president-MSC Cruises U.S.A., talks with James Shillinglaw of Insider Travel Report about the planned introduction of MSC Meriviglia in April 23 in New York City. The ship will offer year-round cruises from the Brooklyn Cruise Terminal, sailing six- or 11-night itineraries to Canada, Bermuda, the Caribbean, and Ocean Cay MSC Marine Reserve, MSC’s private island. Rodriguez talks about this as well as MSC’s emergence from COVID and what lies ahead in terms of new ships and new routes. For more information, visit www.mscruisesusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frank Marini, president and CEO of Railbookers Group (formerly Yankee Leisure Group), talks with James Shillinglaw of Insider Travel Report about why his company was just renamed to truly reflect the rail travel products it mostly sells. Marini also talks about the rise of rail travel and how Yankee evolved to focus on the rail tour category. For more information, visit www.railbookersgroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jean-Luc Naret, executive director of The Set Collection, talks with James Shillinglaw of Insider Travel Report, about how his group of locally-inspired luxury hotels has grown from four to eight in just the first quarter of this year. The group now has three hotels in Europe, one in Israel, and four in China. The collection also is poised to expand even more under the direction of this veteran hotelier and former Michelin Guide executive. For more information, visit www.thesetcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Parakovnic, executive chef onboard the Scenic Eclipse, talks with James Shillinglaw of Insider Travel Report about all the incredible culinary choices his team provides to guests sailing on the luxury discovery yacht, even on a long Antarctica cruise. Scenic Eclipse features up to 10 restaurants serving a variety of cuisine, multiple bars and curated tasting menus. And it’s all overseen by Chef Alex. For more information, visit www.scenicusa.com.
No time to watch this video? Although you will not see images and video of what is being discussed, you can listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, TuneIn + Alexa, Podbean, iHeartRadio, Google, iTunes Apple Podcasts and Amazon Music/Audible.
James Shillinglaw of Insider Travel Report talks with Sarah Bomber, cruise director, and Beth Wilson Knight, assistant cruise director on Scenic Eclipse, the luxury discovery yacht that just completed its Antarctica season. On a small vessel geared to expedition cruises, it’s surprising to find a cruise team that delivers not just a full program of activities but also quality nightly entertainment—and it’s all part of the complete Scenic luxury experience. For more information, visit www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rosanne Zusman, chief commercial officer for CIE Tours, talks with James Shillinglaw of Insider Travel Report about the history of the Ireland-focused operator; how it’s survived through recessions, revolutions, wars and pandemics for the past 90 years; how the company has evolved to meet the demands of today’s global travelers; and how CIE works to help travel advisors better sell its vacation products. It’s all Ireland on this St. Patrick’s Day special interview. For more information, visit www.CIETours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Miguel Sanz, director general of the Tourist Office of Spain (Turespana), talks with James Shillinglaw of Insider Travel Report about how Spain is emerging from the pandemic with a new tourism strategy aimed at attracting even more visitors from the U.S. Sanz details the latest entry requirements for the country, how Spain’s tourism has recovered so far, new air connectivity with the U.S., how much easier it is to get around the country using high-speed rail, and new luxury hotels popping up in Madrid and around the country. For more information, visit www.spain.info.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, TuneIn + Alexa, Podbean, iHeartRadio, Google, iTunes Apple Podcasts and Amazon Music/Audible.
Gus Antorcha, president of Holland America LInes, talks with Alan Fine of Insider Travel Report about what sets his company apart, including new itineraries that allow U.S. guests to visit global destinations without ever taking an international flight. Antorcha also discusses Russia and the Ukraine and how Holland American is assisting its crew members in both locations. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tony Lumpkin, chief helicopter pilot, and Brandan Morris, chief submarine pilot, on Scenic Eclipse talk with James Shillinglaw of Insider Travel Report about the unique experiences they deliver to guests on an Antarctica cruise. No other expedition ship in Antarctica offers both helicopter flights and submarine adventures to the White Continent. For more information, visit www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Flesher, expedition operations director for Scenic, talks with James Shillinglaw of Insider Travel Report about the Scenic Eclipse discovery yacht cruise in Antarctica, how Scenic operates its expedition sailings, and what's to come for Scenic as it adds a second discovery yacht. For more information, visit www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vicki Freed, senior vice president of sales, trade support and service for Royal Caribbean International, talks with James Shillinglaw of Insider Travel Report about how to sell the new biggest ship in the world, which now includes a new suite neighborhood, a new southern cuisine restaurant and brand new entertainment. For information, visit www.cruisingpower.com or www.royalcaribbean.com.
Arnold Donald, president and CEO of Carnival Corporation, talks with Alan Fine of Insider Travel Report about the recovery of cruising, the resumption of Carnival brands and their future, the evolving COVID protocols, and the support of crew members in both the Ukraine and Russia. For more information, visit www.carnivalcorp.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fernando Delgado, Silversea's vice president-Ecuador, talks with Alan Fine of Insider Travel Report about the cruise line's newest ship in the Galapagos, what differentiates it from others, and his favorite spots on Silver Origin. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Wedel, hotel director for Scenic Eclipse, talks with James Shillinglaw of Insider Travel Report about the range of elegant rooms and suites, multiple gourmet dining options, upgraded entertainment and lavish public areas in this luxury expedition yacht, which Scenic calls the first discovery yacht. These features make Antarctica cruises an extremely comfortable experience for guests seeking a combination of luxury and adventure. For more information, visit www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Liberty, the new president and CEO of Royal Caribbean Group, talks with Alan Fine of Insider Travel Report about what it was like for him to preside over his first naming ceremony with his new title, what is so special about the new Silver Origin, why Royal Caribbean Group purchased Silversea, and the big picture for his cruise company. For more information, visit www.silversea.com or www.royalcaribbeangroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Danny Johnston, the experienced expedition leader onboard Scenic Eclipse, talks with James Shillinglaw of Insider Travel Report, about how his team puts together incredible experiences on an Antarctica sailing, including interactions with myriad species of penguins, seals and whales, as well as the incredible scenery that the White Continent has to offer with alp-like mountains and glaciers at every turn. Look for a few friends behind them during the interview. For more information on Scenic’s Antarctica journeys next season, visit www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Martinoli, Silversea's president and CEO, and Barbara Muckermann, chief commercial officer, talk with Alan Fine of Insider Travel Report about the naming of their latest ship, Silver Origin, done "Zodiac Chic," meaning in true expedition style. Guests left the ship to participate in the ceremony with glasses of champagne while at sea. They also highlight the many luxury features of Silver Origin that make her very different from any other ship sailing the Galapagos. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michaela Guzy, founder and chief content creator for "Oh The People You Meet" (OTPYM), talks with Alan Fine of Insider Travel Report about her "content house" with 110 video contributors from around the world who concentrate on people, places and purposes in travel. Guzy describes how OTPYM supports her other endeavors, which include "Michaela's Map," a deep dive on locations; "InspirationStation," a visual podcast with inspiring travel people; and "Sleeping Around (Safely) Again," offering travel ideas in the post-COVID era. For more information, visit OTPYM on Facebook and Instagram,or click on www.otpym.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tony Shepherd, CEO and partner of Four Hundred by Design (FHxD), talks with Alan Fine of Insider Travel Report about his platform, which connects travel advisors serving high net worth clients with more than 200 of the world’s most exclusive properties. Shepherd explains how travel advisors who do not have an enhanced program with a supplier can get one through his company, which is designed to create luxury experiences for clients that will earn higher commissions for advisors. For more information, visit www.400bydesign.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Catherine Heald, CEO and co-founder of Remote Lands, a luxury Asian tour operator as well as the exclusive operator of Aman Jet Expeditions, talks with Alan Fine of Insider Travel Report about which Asian destinations are open and closed right now, as well as the itineraries and activities travel advisors should be focused on selling right now. Heald talks about how travel advisors can identify clients who might want to book luxury Asian travel. For more information, visit www.RemoteLands.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Patrick Fisher, vice president and managing director of Fontainebleau Miami Beach, talks with James Shillinglaw of Insider Travel Report about what the famed beachside property offers today, with new dining options, renovated rooms, a revamp of the famed pool, and new programming at this classic resort frequented by the stars. For more information, visit www.fontainbleau.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anthony Rico, general manager the Beach Club at The Boca Raton, talks with James Shillinglaw of Insider Travel Report, about how the property he oversees has been renovated with new rooms, suites and dining options, all while preserving that “beach” vibe that makes it different from the other hotels at The Boca Raton. For more information, visit www.thebocaraton.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brice Kemper, general manager of Tower at The Boca Raton, talks with James Shillinglaw of Insider Travel Report about how his property, the tallest building in Boca Raton, is being renovated as part of the overall $200 million renovation of the five-hotel resort. Set to debut in May, Tower will feature all new rooms and suites, a new top floor concept and more as it fits in with the overall resort concept. For more information, visit www.thebocaraton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Corinne Heil, general manager the Yacht Club at The Boca Raton, talks with James Shillinglaw of Insider Travel Report, about how this boutique property, one of five at The Boca Raton, has completely revamped its suites, developed a new top floor dining concept, and offers butler service as part of the overall renovation of this classic South Florida Resort. For more information, visit www.thebocaraton.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Hostettler, president and CEO of The Boca Raton, talks with James Shillinglaw of Insider Travel Report about his $200 million phase one renovation of this South Florida classic, which features five different hotels within the resort, which caters to club members and guests alike, as he seeks to return the property to a new Golden Era. For more information, visit www.thebocaraton.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristin Karst, executive vice president and co-owner of AmaWaterways, talks with James Shillinglaw of Insider Travel Report about the outlook for river cruising in Europe for 2022 and beyond; what’s going on with river cruising in other parts of the world, like Egypt, Africa and Southeast Asia; and new programs being developed right now to help travel advisors sell even more Amawaterways’ cruises. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alberto Aliberti, president and CEO of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about what his luxe-adventure line has accomplished in its first few months in business, including a revision of its inclusive policies on air and shore excursions and the hiring of new marketing, guest operations and sales executives. Aliberti also talks about World Navigator’s first season in Antarctica. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shaylyn Potter and Kayvon Malek, underseas specialists (divers) onboard Lindblad Expeditions’ National Geographic Resolution, talk with James Shillinglaw of Insider Travel Report, about what they do onboard, including explore the colorful undersea world of Antarctica, take photos of the marine creatures below, and engage in scientific research to fulfill Lindblad’s mission to combine exploration and science with expedition cruising. No, you can’t dive in Antarctica with them, but you can dive in other parts of the world with Lindblad. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gina Gabbard, chief sales officer of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about how you can better sell Lindblad’s two new ships, National Geographic Resolution and National Geographic Endurance, which offer cruises to the Antarctic, the Arctic regions and more. Resolution and Endurance are Lindblad’s bid to target the luxury market for its expedition programs, which are widely considered some of the best in the business. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Laura Fuentes, hotel director for National Geographic Resolution, talks with James Shillinglaw of Insider Travel Report during an Antarctica cruise earlier this month about the opulent cabins and suites, fine dining and other luxurious amenities. There are even two glass-paneled igloos on the top deck where guests can stay overnight and a tasting menu in the ship’s alternative restaurant. It all represents a raising of the bar for Lindblad Expeditions, which now definitely fits in the luxury expedition cruise category. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Martin Graser, master of Lindblad Expeditions’ National Geographic Resolution, talks with James Shillinglaw of Insider Travel Report about the amazing capabilities of his new ship, which can go deeper and faster into Antarctica than most other vessels. With its new X-Bow pushing through the ice and the waves, National Geographic Resolution offers guests more stability and gets them to places in the White Continent that few have visited. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shaun Powell, expedition leader for Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report on Devil Island in Antarctica. Powell details the landings and activities on a cruise on the new National Geographic Resolution, during which guests can see and learn about penguins, seals, whales, icebergs, mountains and the Great White continent. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Allison, acting general manager and regional director-North America for Tourism Australia, talks with James Shillinglaw of Insider Travel Report about Australia’s reopening to vaccinated visitors effective Feb. 21. Allison details the COVID protocols required as of that date and how Tourism Australia is ramping up marketing campaigns after an active period of promotion even during the pandemic. For more information, visit www.australia.com, www.tourismaustralia.com or www.australia.com/en-us/travel-inspiration.html.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Quentin Desurmont, president of the Serandipians, formerly Traveller Made, talks with Alan Fine of Insider Travel Report about his community of global luxury travel designers located across Europe, Russia, India, China and the U.S. Serandipians create journeys based on emotion and desirability, patterned after lessons learned from the fashion industry. Desurmont talks about the group's upcoming conference, its new corporate social responsibility division called "Pristine Mood," and the group's study of the metaverse as a possible tool for selling more travel. For more information, visit www.serandipians.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alison Metcalfe, executive vice president for North America, Australia and New Zealand at Tourism Ireland, talks with Alan Fine of Insider Travel Report about why travelers can visit Ireland with confidence, especially with the return of trans-Atlantic airline routes, the adherence by Irish businesses to mandated health protocols, and the fact that Ireland's population has one of the highest vaccination rates at 93 percent. Metcalfe also talks about upcoming special events and marketing programs, including "Moment's Strategy" and the "Green Button" campaign, as well as new travel advisor tools. For more information, email USTrade@TourismIreland.com or visit trade.Ireland.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Beatriz Lopez, senior account executive for leisure travel at the Fort Lauderdale Marriott Harbor Beach Resort & Spa, talks with Alan Fine of Insider Travel Report about her 650-room resort with six restaurants, a full service spa and a quarter mile private beach, offering jet skis, paddle boards, kayaks, as well as dinner service. Centrally located, the resort is five minutes from Port Everglades, close to three major malls and within walking distance from Las Olas Boulevard for shopping. For more information, visit www.marriott.com or www.travelagents.marriott.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Medeiros, general manager of the Sonesta Fort Lauderdale Beach, talks with Alan Fine of Insider Travel Report about his hotel, surrounded by two state parks and the beach, making it centrally located and yet quiet. Newly renovated in 2019, every one of the 240 guest rooms, 20 junior suites and two master suites face the ocean with floor to ceiling windows, and the restaurant, Steelpan, features entertainment and serves both the pool and walk--in trade with a patio adjoining the sidewalk. For more information, visit www.sonesta.com/us/florida/fort-lauderdale/sonesta-fort-lauderdale-beach.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Thomas, destination marketing organization director of Experience Florida Sports Coast, talks with Alan Fine of Insider Travel Report about Florida's "adventure county," an outdoor recreational leisure travel destination that caters to families wanting to create mulit-generational experiences. Thomas describes the many massive sports complexes serving amateur athletes of all ages, hoping to grow their sport skills, as well as where to stay and eat in the area when attending upcoming events. For more information, visit www.flsportscoast.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom Bartosek, travel trade industry coordinator for Florida's Space Coast, talks with Alan Fine of Insider Travel Report about how the Space Coast is true to its name, featuring 72 miles of beaches and access to outer space. It is also a foodie destination, with a port that hosts five cruise lines, attractions like the new Wizard of Oz museum and a Brightline train stop proposed for 2026. For more information, visit www.visitspeacecoast.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Markham McGill, director of sales for the Monroe County Tourist Development Council, which oversees the Florida Keys, talks with Alan Fine of Insider Travel Report about the warmest place in the U.S. during the winter, warmer than even Miami. He also focuses on Key West, the southernmost point of the U.S. and the Caribbean you can drive to. McGill highlights attractions, tours, new properties and property renovations, air lift, a new $100 million dollar renovation of Key West's airport, plus special events like the 200th anniversary of Key West, the Ernest Hemingway look-alike contest, and the Key Lime Academy for travel advisors. For more information, email markham@fla-keys.com or visit www.Fla-Keys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Santiago Corrada, president and CEO of Visit Tampa Bay, talks with Alan Fine of Insider Travel Report at Florida Huddle 2020 about how much Tampa has changed since it last hosted the Huddle in 2016. Setting visitor records every year since 2013, the city is back in stride. Corrada outlines the meteoric tourism climb, which includes hotel growth, increased lift, the creation of a river walk, new attention from the Michelin Guide, and hosting a Superbowl. For more information, visit www.RiverWalkPass.com and www.VisitTampaBay.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Susanne Höller, head of destination marketing for Graz Tourism, talks with James Shillinglaw of Insider Travel Report, about the many attractions of her historical city, the second largest in Austria, but one often overshadowed by Vienna and other towns. Graz has the biggest medieval armory in Europe, many charming and historic churches, and a castle hill that has served as a focal point for many European conflicts. It also has great restaurants, shops, and some surprising newer attractions, including the longest indoor slide in Europe. For more information, visit www.graztourismus.at.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with Keith Waldon, founder of Departure Lounge (www.departurelounge.com), a Virtuoso-affiliated host agency, about how he selected and developed a customized booking platform for his independent contracts with BookingVault and Valerie Wilson Travel. Ben Nayberg, chief operating officer of BookingVault (www.bookingvault.com), and Jennifer Wilson Buttigieg, co-president of Valerie Wilson Travel (www.valeriewilsontravel.com), talk about their role in supplying Departure Lounge with the booking tool, plus an air and hotel booking system.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Anderson, co-CEO of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about his innovative host travel agency and vacation specialist a month after it held its annual conference virtually. Anderson reveals the what’s behind Avoya’s deal with investor group Certares, which last November took a stake in the host agency, as well as what new programs and services are resonating with Avoya’s affiliated agencies. Crucially Anderson forecasts the future for cruises and other forms of travel as we emerge from the pandemic. For more information, visit www.avoyanetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Moss, CEO of PSNGR1 (that’s Passenger1), talks with James Shillinglaw of Insider Travel Report about his new system, which travel advisors can use to aggregate access to the GDSs, NDC capability and even restaurant, tour and activity reservations. PSNGR1 also delivers new, simpler functionality than tradition reservations systems, making it easier for users to find and book travel products more quickly. For more information, visit www.psngr1.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dana Young, president and CEO of Visit Florida, talks with Alan Fine of Insider Travel Report at this week's Florida Huddle 2022 in Tampa. Young assures travel advisors that all their clients, risk-averse or not, can safely book vacations to enjoy the state’s wide open spaces and hot night spots, because Florida will never close, meaning a vacation in Florida is never at risk of being canceled. Travel advisors looking to virtually attend the Florida Huddle on Thursday, Jan. 27, 2022 from 9 a.m. to 11:30a.m. can sign up at www.FloridaHuddle.com. For more information, visit www.VisitFlorida.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Charlie B. Robertson, president and CEO of American Cruise Lines, talks with James Shillinglaw of Insider Travel Report about Project Blue, his cruise company’s plan to build 12 newly designed small ships that will sail the rivers, lakes and coastal waterways of the United States. Representing a significant investment in small ship cruising, Project Blue represents a big bet on growth for domestic cruising in America. For more information, visit www.americancruiselines.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ruth Daly, regional director of Tourism Fiji, and Strobel Bekker, regional manager-Americas for Fiji Airways talk with James Shillinglaw of Insider Travel Report about how Fiji has emerged from the pandemic ready to welcome visitors from the U.S., how Fiji Airways has returned to full service on long-haul routes, how almost all resorts are now open and ready for guests, and what Americans need to do in order to visit Fiji today. For more information, visit www.fiji.travel or www.fijiairways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Megan Moncrief, chief marketing officer for Squaremouth.com, which helps travelers save time and money to find the best travel insurance policy for their trip, talks with James Shillinglaw of Insider Travel Report about what travel insurance covers and what it doesn’t today during the pandemic. Moncrief details how travel insurance coverage works when a trip is impacted by slow COVID testing or shortage of tests, how it works when countries change COVID protocols, and the difference between standard and cancel-for-any-reason policies. For more information, visit www.squaremouth.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David McKenna, the new president and CEO of Rocky Mountaineer, talks with James Shillinglaw of Insider Travel Report about how his famed rail tour company is emerging from the pandemic with new rail cards, popular itineraries in Canada and a completely new rail product in Colorado and Utah. McKenna, an experienced travel executive, was just named CEO to take Rocky Mountaineer into the future. For more information, visit www.rockymountaineer.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stacy Small, founder and owner of Elite Travel International, an affiliate of Travel Experts, talks with James Shillinglaw of Insider Travel Report about her new Elite Travel Club, where she invites clients to participate and charges them fees for her services. Small, whom you’ve seen in one of our top Insider Videos of 2021, now gets to choose who she wants to work with on a regular basis, something she says has eliminated those clients who can be a waste of time and gives her a better lifestyle. Is this the model for you? Find out in this interview. For more information, visit www.elitetravelinternational.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Miller, general manager of the ONE11 Hotel in New Orleans, talks with James Shillinglaw of Insider Travel Report about her new boutique property, housed in a former sugar factory, just steps from the French Quarter. With suites overlooking the Mississippi, innovative decor and more, ONE11 Hotel is the perfect retreat for leisure and business travelers alike. For more information, visit www.one11hotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeffrey Morris, chief marketing officer for the West Hollywood Travel + Tourism Board, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes conference about how West Hollywood offers a true luxury travel experience, with top hotels, restaurants, shopping and chic neighborhoods from Santa Monica Boulevard to the Design District to the Sunset Strip. For more information, visit www.visitwesthollywood.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Victoria Batten, regional director of sales and marketing-North America for The Langham Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about how her luxury brand is growing and reinventing itself, including The Langham, Boston, newly reopened after a two-year renovation; The Langham, Jakara, the brand’s first hotel in Indonesia; and The Langham Gold Coast, which opens in Australia this spring. For more information, visit www.langhamhotels.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vicki Freed, Royal Caribbean International's senior vice president of sales, trade support and service, used her regular Coffee Chat this week to interview Jason Liberty, Royal Caribbean Group's new CEO, who just took over from Richard Fain, who remains chairman. Admittedly this is not one of Insider's video interviews, but it's important because it's the first full interview with Liberty since he became CEO. Liberty talks about Royal Caribbean Group's financial performance despite cruise cancellations in the first quarter, what the second quarter looks like and the long-term prospects for cruising, and reconfirmed his support for the travel agency trade. For more information, visit www.royalcaribbeangroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Loic Ferrie, director of food and beverage at Four Seasons Nevis, gives James Shillinglaw of Insider Travel Report an update on the resort since Insider visited more two years ago. That includes a new beachside restaurant, On the Dune, and a new beachside bar, Kastaway Beach bar. This completes the grand renovation Four Seasons Nevis began more than three years ago, including new rooms and suites, new dining concepts and more. For more information, visit www.fourseasons.com/nevis.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jean-Marie Le Gall, general manager of Hotel Barrière Le Fouquet's, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes, about his newly refurbished Paris property. Located between Avenue George V and the Champs-Elysées, the hotel features 101 rooms and suites designed by Jacques Garcia. Just before the pandemic in December 2019, Le Fouquet’s unveiled 19 refurbished suites and rooms with iconic views over the Champs-Elysées and the Arc de Triomphe. For more information, visit www.hotelsbarriere.com/en/paris/le-fouquets.html.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Samy Ghachem, managing director of Sereno Hotels, talks with James Shillinglaw of Insider Travel Report about his first luxury boutique resort, Le Sereno St. Barths, which shows off his unique brand of hospitality in the chic destination. Ghachem oversees both Le Sereno and Il Sereno Lago di Como in Italy, which together form a mini-resort empire that caters to a high-end luxury clientele. For more information, visit www.serenohotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Imran Changezi, business development director-hospitality for the Diriyah Gate Development Authority (DGDA), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes about how DGDA is transforming travel and tourism in Saudi Arabia with a massive new complex set to include 28 luxury hotels and celebrating the country’s history and culture. For more information, visit https://dgda.gov.sa.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom Rowntree, vice president-global luxury brands at InterContinental Hotels Group (IHG), talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes luxury travel conference about how IHG is developing and growing its luxury brands, including Regent Hotels, InterContinental Hotels & Resorts and Kimpton Hotels & Restaurants. For more information, visit www.ihg.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alistair Solomons, executive chef for SeaDream Yacht Club, talks with James Shillinglaw of Insider Travel Report about his boutique cruise line’s food and beverage program, dining options, his culinary philosophy and the special experiences offered on every sailing, such as the famed caviar and champagne on a surf board plus a BBQ beach party. For more information, visit www.seadream.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christophe Cornu, executive hotel manager for SeaDream Yacht Club, talks with James Shillinglaw of Insider Travel Report about the luxury boutique cruise line’s food and beverage, accommodations, activities and special experiences. Cornu, who has been with SeaDream since it began more than 20 years ago, has a unique perspective on what makes the line so different from its competitors. For more information, visit www.seadream.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
JoAnn Kurtz-Ahlers, founder and president of Hidden Doorways Travel, talks with James Shillinglaw of Insider Travel Report at last month’s ILTM Cannes her representation company’s newest offerings in destinations, resorts and experience, the state of the luxury market, and just how important ILTM Cannes was to luxury travel. For more information, visit www.hiddendoorwaystravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Crystal Vinisse Thomas, vice president and global brand leader for Hyatt Hotels' lifestyle and luxury brands, talks with James Shillinglaw of Insider Travel Report last month at ILTM Cannes about the growth of Hyatt's luxury brands, including Park Hyatt, All, Andaz, Thompson and more. For more information, visit www.hyatt.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bob Lepisto, president of SeaDream Yacht Club, talks with James Shillinglaw of Insider Travel Report on a SeaDream II cruise of the Caribbean out of San Juan. Lepisto details what a SeaDream cruise is today aboard one of its two 110-guests yachts designed to sail to more intimate destinations with a "casual" luxury experience complete with fine cuisine and great personalized service. For more information, visit www.seadream.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Edoardo Giuntoli, general manager of Sofitel Rome Villa Borghese, talks with James Shillinglaw of insider Travel Report at ILTM Cannes last month about his luxury hotel located near the city’s famed attractions and landmarks. A former 19th century Roman palazzo reimagined by visionary architect Jean-Phillipe Nuel, the five-star hotel lies within walking distance of the Trevi Fountain, Villa Medici and Spanish Steps. For more information, click on Sofitel Rome Villa Borghese.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Francois Delhaye, chief operating officer for Dorchester Collection, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes last month about his group of 10 luxury hotels in London, Paris, Los Angeles, Milan, Rome and soon Dubai. Delhaye gives an update on Dorchester Collection’s Paris properties, which he directly oversees, but also details the upcoming renovations of The Dorchester itself, as well as the opening this year of The Lana in Dubai. For more information, visit www.dorchestercollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dino Michael, senior vice president and global category head for Hilton Luxury Brands, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes last month about how Hilton is growing those brands throughout the world. Waldorf Astoria, LXR Hotel & Resorts and Conrad now feature 78 properties in nearly 30 countries and growing, with roughly 45 properties in the pipeline. For more information, visit www.hilton.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leslie Kouhana, co-founder and CEO of Maisons Pariente, and her younger sister Kimberley Cohen, co-founder and artistic director, talk with James Shillinglaw of Insider Travel Report at ILTM Cannes last month about their small luxury boutique hotels in key destinations around France. Maisons Pariente includes the Hôtel Crillon Le Brave at the foot of Mont-Ventoux in Provence, Hôtel Lou Pinet in Saint-Tropez, Hôtel Le Coucou in Méribel, and later this year a new urban hotel, Le Grand Mazarin, in the Marais section of Paris. Each of the properties in the portfolio are designed in collaboration with famous designers and artists. For more information, visit www.maisonspariente.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andre Gerondeau, chief operating officer for Melia Hotels International, gives James Shillinglaw of insider Travel Report an update about Melia's expansion plans, new and renovated hotels and the state of luxury in the markets where the company operates. This is part of a series of video interviews on the luxury travel market from last month's ILTM Cannes. For more information, visit www.meliahotelsinternational.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christian Renz, chief commercial Officer (CCO) at Corinthia Hotels, talks with James Shillinglaw of Insider Travel Report at ILTM Cannes last month about his luxury hotel company's expansion plans, its highly regarded hotels in London and the rest of Europe and what's to come in the future. This is part of a series of video interviews on the luxury travel market from ILTM Cannes. For more information, visit www.corinthia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elisabeth Alleyne, general manager of O2 Beach Club & Spa, talks with Greg Shillinglaw of Insider Travel Report about the new all-inclusive resort on the southern coast of Barbados. Alleyne also shares her insider tips for travel advisors. For more information, visit www.o2beachclubbarbados.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Costas Christ, executive director of Beyond Green, part of Preferred Hotel Group, talks with James Shillinglaw of Insider Travel Report about how his budding collection of hotels and resorts committed to sustainable tourism will help change the ethos of hospitality as more upscale travelers seek out “green” products and services. Christ, an expert and pioneer in sustainable tourism, is working to make sustainable tourism a reality in a very practical way. For more information, email traveladvisors@staybeyondgreen.com or visit www.staybeyondgreen.com/travel-advisors.
No time to watch this video? Listen to the audio podcast with the same title, available on Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, TuneIn + Alexa, Podbean, iHeartRadio, Google, iTunes Apple Podcasts and Amazon Music/Audible.
Patricia Affonso-Dass, CEO and group general manager of Ocean Hotels Group, talks with Greg Shillinglaw of Insider Travel Report about the new all-inclusive O2 Beach Club & Spa, which just opened on the southern coast of Barbados. Affonso-Dass also discusses the group's how-to experiences for guests and the best ways to sell its portfolio of resorts, including the family-friendly Sea Breeze Beach House. For more information, visit www.oceanhotelsbarbados.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pierre Jean Montagne, resort manager at Club Med La Rosière in France, talks with Olivia Liveng of Insider Travel Report about the all-inclusive package offered to guests, including all food, drink, ski lessons, ski-in/ski-out program and child care. Montagne says the resort is set to support all ages, with large room to accommodate families, as well as lounges and other facilities for adults only. For more information, visit www.clubmed.us/la-rosiere.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Soraya Al Olama, market lead-North America for Dubai Tourism, and Chad Martin, director-North Eastern U.S. for the Israel Ministry of Tourism, talk with Alan Fine of Insider Travel Report about the progress both countries have made individually and together since the Abraham Accords were signed by Israel, the United Arab Emirates (UAE), Bahrain, Sudan and Morocco, who joined Egypt and Jordan in making peace with Israel. For more information, visit www.goisrael.com and www.visitdubai.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frankely Castillo Blanco, executive chef for the Margaritaville Caribbean Group, talks with Alan Fine of Insider Travel Report about his vision for the restaurants and menus served at the two Margaritaville all-inclusive resorts, Cap Cana and Cancun, with more to come. Blanco covers Margaritaville’s twists on the traditional eateries, including JWB, Frank and Lola's, the Boathouse, LandShark and Mon SO Wi. This is the fourth part of a four-part review of Margaritaville Island Reserve Cap Cana. For more information, visit www.karismahotels.com/margaritaville-island-reserve-resorts.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jerry Tschudy, regional food and beverage director for Club Med North America, talks with Olivia Liveng of Insider Travel Report about how Club Med Quebec limits importation of supplies and works with local Canadian food producers to create the resort’s cuisine. For more information, visit www.clubmed.ca/r/quebec-charlevoix.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joseph Quilio, the general manager of the NOPSI Hotel in New Orleans, talks with Darley Newman about the hotel that originally housed the New Orleans Public Service Incorporated (NOPSI), which was the power station for the city. Quilio discusses how centrally located the hotel is from the French Quarter and the waterfront, things to do nearby, the hotel's room types, food and beverage offerings, including a "Beignet flight." For more information, visit www.nopsihotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carolina Alboreda, resident manager of Club Med's Exclusive Collection, talks with Olivia Liveng of Insider Travel Report about the planned renovation to turn the Club Med Val d'Isère ski resort into a full Exclusive Collection property. For more information, visit www.clubmed.us/r/val-d-isere.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Ungerer, CEO of Explora Journeys, the luxury sister line to MSC Cruises, talks with James Shillinglaw of Insider Travel Report at the recent ILTM Cannes luxury travel show about how he’s positioning his company as a complete upscale experience not a cruise. The first of four vessels will make its debut in 2023, with itineraries in the Mediterranean blending renowned destinations with less-traveled ports. Ungerer also details Explora Journeys’ extremely friendly commission policies, no NCFs and more for travel advisors. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pete Callaro, senior vice president of brand and product marketing for Carnival Cruise Line, talks with James Shillinglaw of Insider Travel Report about Carnival’s new “Funderstruck” marketing campaign, which will debut on Christmas Day on national TV during NBA games and continue on through New Year’s Eve celebration on ABC and beyond into 2022. Callaro also tells you how you can use this new campaign to sell more Carnival cruises to your clients. For more information, visit www.carnival.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Manuel Gonzales, director, and Jennifer Castro, brand ambassador for Margaritaville Island Reserve Cap Cana, talk with Alan Fine of Insider Travel Report in the third part of a four-part review of the new all-inclusive property in the Dominican Republic. In this episode, Gonzales and Castro detail the daily and nightly entertainment, the Parakeets Kids's Club, the beach, a new Margaritaville coming in 2022, and most importantly, how to best sell this property. For more information, click on Margaritaville Island Reserve Cap Cana or visit www.KarismaTravelAgents.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Martinoli, president and CEO of Silversea, talks with James Shillinglaw of Insider Travel Report at the ILTM Cannes luxury travel conference about his line’s plan for Silver Nova, a revolutionary vessel set for delivery in summer 2023 that will be the first hybrid luxury cruise ship free of local emissions at port, positioning Silversea at the forefront of sustainable cruising for years to come. For more information, visit www.silversea.com/lp-silver-nova.html.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Grant Campbell, general manager of Nobu Portman Square, talks with James Shillinglaw of Insider Travel Report about his year-old London luxury property, which comes with a signature Nobu restaurant, completely renovated rooms and suites, and refurbished public areas, including a great spa and health club. For more information, visit https://london-portman.nobuhotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bob Lepisto, president of SeaDream Yacht Club, talks with James Shillinglaw of Insider Travel Report about how his luxury cruise line dealt with a guest who tested positive on SeaDream II earlier this month, what protocols the line followed and how the cruise eventually proceeded as planned after a day of quarantine. For more information, visit www.seadream.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Barbara Muckermann, chief commercial officer for Silversea Cruises, talks with James Shillinglaw of Insider Travel Report about her luxury cruise line’s new promotional Port-to-Port fares providing travel advisors with additional options to tailor a more personalized program for their clients. These new fares provide guests with increased flexibility, additional savings and limited-time reduced deposit of 15 percent. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Charles Oak, director of The Londoner, talks with James Shillinglaw of Insider Travel Report about his luxury boutique hotel, which comes complete with elaborate accommodations; great new dining outlets, bars and a tavern; a spa and fitness center; and a location that can’t be beat on Leicester Square near the West End theater district. For more information, visit www.thelondoner.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Don Habets, hotel director on Scarlet Lady, talks with James Shillinglaw of Insider Travel Report about the accommodations, dining options, entertainment, activities and much more in this comprehensive video showcasing Virgin Voyages’ new ship for adults only. For more information, visit www.virginvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brian Riply, chief revenue officer for Devil's Thumb Ranch Resort & Spa in Colorado, talks with Darley Newman of Insider Travel Report about what makes this type of vacation unique, including the room configurations, the amenities and what type of guest would be the best fit. Devil's Thumb was originally a hot spot for groups and business conferences, but the pandemic has led to a rise in FIT, family and leisure travel. For more information, visit www.devilsthumbranch.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lilly Ajarova, CEO of the Uganda Tourism Board, talks with Alan Fine of Insider Travel Report about how Uganda gives visitors value for money more than any other country in Africa, starting with extending the "Big Five" animals everyone wants to see (lion, leopard, black rhinoceros, African bush elephant and the African buffalo) by two more, because Uganda also offers chimpanzees and mountain gorillas. For more information, visit www.visituganda.com, and coming soon, www.exploreuganda.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Manuel Gonzales, director, and Jennifer Castro, brand ambassador, for Margaritaville Island Reserve Cap Cana in the Dominican Republic, talk with Alan Fine of Insider Travel Report in the second part of a multi-part review of the all-inclusive property. In this episode, Gonzales and Castro describe the room types and how guests stock their mini bars at Joe Merchant's Coffee & Provisions shop. For more information, click on Margaritaville Island Reserve Cap Cana.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gilberto Salcedo, vice president of tourism for ProColombia, talks with Alan Fine of Insider Travel Report about ProColumbia's relationship with Tourism Cares, the protocols guests must follow to visit the country, and Colombia's sustainability program to protect its status as the second most biodiverse country in the world. For more information, visit https://colombia.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amélie Brouhard, vice president of marketing and sales-North America for Club Med, talks with Olivia Liveng of Insider Travel Report about Club Med's newly opened all-inclusive ski resort in Quebec, and its similarities and differences from the other Club Med ski resorts worldwide. The resort, which will be open all four seasons, will be joined by another ski resort in Utah next year. For more information, visit www.clubmed.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marco Frank, trade and partnerships manager of North America for Flanders, talks with Alan Fine of Insider Travel Report about the Dutch-speaking northern portion of Belgium, a hidden gem known for its beer, chocolate, central location and status as having the most castles per square mile in Europe. Frank also discusses the latest requirements for travel. For more information, visit www.flandersmasters.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Manuel Gonzales, director, and Jennifer Castro, brand ambassador, for the Margaritaville Island Reserve Cap Cana in the Dominican Republic, talk with Alan Fine of Insider Travel Report in the first part of a multi-part review of the all-inclusive property. Gonzales and Castro describe the story behind the resort, the property's COVID-19 protocols, its restaurants and public spaces. Upcoming segments will highlight the rooms, entertainment, a deep-dive on the resort's culinary offerings with its executive chef, Frankely Castillo Blanco, and more. For more information, visit Margaritaville Island Reserve Cap Cana.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matt Berna, managing director for Intrepid Travel for North America, talks with Alan Fine of Insider Travel Report about how guests are looking less for destinations than for themes since picking up new skills and hobbies while stuck at home, which explains why cooking and cycling trips are more popular than ever. For more information, visit Intrepid's Travel Agent Portal or www.intrepidtravel.com
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Terry Dale, president and CEO of the U.S. Tour Operators Association (USTOA), talks with Alan Fine of Insider Travel Report about his organization's annual survey of members on the state of travel and the deft handling of a single case of COVID at USTOA's annual conference in San Diego. For more information, visit www.ustoa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Josephine Connolly, minister of tourism for the Turks & Caicos, talks with James Shillinglaw of Insider Travel Report about how her island nation handled the pandemic, tourism infrastructure in the islands, what tourism strategy Turks & Caicos will follow going forward as we emerge from the COVID-19 cruise. For more information, visit www.turksandcaicostourism.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karen Whitt, vice president of sales and marketing at The Hartling Group, talks with James Shillinglaw of Insider Travel Report about The Shore Club, one of her company's three luxury boutique resorts on Providenciales in the Turks & Caicos. With spacious suites and large villas, The Shore Club is suitable for couples, families and groups. It also features three pools, a great location on Long Bay Beach, a spa and great dining options. For more information, visit www.theshoreclubtc.com or www.thehartlinggroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stan Hartling, CEO of The Hartling Group, talks with James Shillinglaw of Insider Travel Report about how he built and grew his resort empire in the Turks & Caicos. That empire now includes The Shore Club on Long Bay Beach, The Palms Turks & Caicos, and The Sands at Grace Bay. Hartling also discusses how Turks & Caicos handled the pandemic, how it's working to bring travelers back, what the future holds for resort development in the islands. For more information, visit www.hartlinggroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dr. Eugene Delaune, MD, senior medical consultant for Allianz Travel Insurance, talks with James Shillinglaw of Insider Travel Report about the new Omicron variant of the COVID virus and what effect it’s having on travel. The surprise? This variant may have some benefits in the long run, but Dr. Delaune still urges everyone to get a vaccine, a booster, as well as good travel insurance, and keep on traveling. For more information on Allianz, visit www.allianztravelinsurance.com.
If interested, the audio of the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen Giontsis, president of Kensington Tours, talks with James Shillinglaw about her upscale tour operator’s new programs for 2022, including a new Classical Collection for river cruises and a new Family Collection designed for multi-generational trips. Giontsis also talks about the benefits of working with Kensington, what destinations are trending for next year and how the company addressed the pandemic. For more information, visit www.kensingtontours.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Oscar Regueiro Castro, general manager of the Gran Meliá Palacio de los Duques, talks with James Shillinglaw of Insider Travel Report about his luxury hotel, which comes complete with a courtyard restaurant, a rooftop bar and grand accommodations, all located in the heart of Madrid. For more information, click on Gran Melia Palacio de los Duques.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Sharpe, president and CEO of Signature Travel Network, talks with James Shillinglaw on Insider Travel Report about the state of the agency co-operative a month after the group’s annual conference in Las Vegas. Sharpe details the health of his agency network after a year of pandemic, what Signature has done to help its members survive and emerge ready to sell, what’s selling well for 2022 and beyond, and the programs Signature has launched to help its travel advisors better market themselves and serve their clients. For more information, visit www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Charles Morris, general manager of the Rosewood Villa Magna, talks with James Shillinglaw of Insider Travel Report about his brilliant new luxury hotel on a UNESCO-listed Paseo de la Castellana in Madrid. A relatively new but completely restored building houses attractive new rooms and suites, a great restaurant, an inner courtyard and spa, among other great features. It’s one of a series of luxury hotels recently opened or restored in the last year as part of Madrid’s hotel boom and tourism renaissance. For more information, visit www.rosewoodhotels.com/en/villa-magna.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ellen Bettridge, president and CEO of Uniworld Boutique River Cruises, talks with James Shillinglaw of Insider Travel Report about her river cruise line's innovative products for 2022 and beyond. These include a new Nile river cruise ship, the only river cruise in Venice, a 42-day river cruise odyssey, new "mystery" river cruise and much more. For more information, visit www.Uniworld.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Hector Coronel, director of tourism for Madrid, talks with James Shillinglaw of Insider Travel Report about the rise of Madrid tourism both in Spain and in the rest of Europe. With numerous new hotels, a rising culinary scene, and great history and attractions, Madrid is finally poised to join the great capitals of Europe. For more information, visit www.esmadrid.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ken Muscat, chief operating officer of MSC Cruises USA, talks with James Shillinglaw of Insider Travel Report about the new MSC Seashore, which was just christened on Ocean Cay Marine Reserve, MSC's private island in the Bahamas. Muscat details the many features of this bold new ship, which will help build MSC Cruises' presence in the U.S. market. For more information, visit www.msccruisesusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mara Hargather of Hargather, Thaler & Associates, a Dream Vacations franchise and winner of the Bobbye Haupt Franchise of the Year Award, talks with Alan Fine of Insider Travel Report about starting with Cruises, Inc., graduating to CruiseOne, becoming a Dream Vacations franchise, and then growing that agency even during the pandemic. Hargather also talks about travel trends, passing her 2019 booking levels already and her advice to other travel advisors at this time. For more information, visit www.DreamVacationsFranchise.com and mhargarther.dreamvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dondra Ritzenthaler, senior vice president of sales for Celebrity Cruises, talks with Alan Fine of Insider Travel Report about the new Celebrity Apex, how it is different from Celebrity Edge, why cruise ships are the safest places on Earth, as well as selling strategies and promotions that every travel advisor should know. For more information, visit www.celebritycruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vicki Freed, Royal Caribbean International’s senior vice president-sales, trade support and services, talks with James Shillinglaw of Insider Travel Report about the new Odyssey of the Seas, the last of the Quantum ships, which perfects the dining, entertainment and accommodations concepts that marks the class. Freed also provides updates on Perfect Day at Coco Cay, Royal Caribbean’s private island in the Bahamas. For more information, visit www.cruisingpower.com or www.royalcaribbean.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Fee, founder and CEO of Cruise Planners, talks with James Shillinglaw of Insider Travel Report about how her American Express representative host agency and franchisor is faring just weeks after its annual conference in Mexico. Fee details the multiple new programs, services and technologies Cruise Planners has developed to help its agency members and also provides the outlook for travel bookings for 2022 and beyond. For more information, visit www.cruiseplannersfranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Why have luxury travel advisors become even more important to luxury travel buyers as we emerge from the pandemic? How can consumers select the right luxury travel advisors to meet their needs? This panel will examine the intrinsic value travel advisors offer today to their luxury customers. Annie Fitzsimmons, luxury travel editor & advisor at AFAR moderates a panel that includes Anne Scully, a partner at Embark Beyond; Angie Licea, president of Global Travel Collection; Michael Johnson of Travel Edge; and Valerie Wilson, chairman of Valerie Wilson Travel. This discussion was originally posted as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Debbie Fiorino, chief operating officer of World Travel Holdings, parent company of Dream Vacations, CruiseOne and Cruises, Inc., talks with Alan Fine of Insider Travel Report about the national conference held aboard Celebrity Apex, how the group's membership made it through the pandemic, why Cruises, Inc. is being folded into the other two organizations, new programs including a “dating” service to help Cruises, Inc. associates find a host within the Dream Vacations/CruiseOne family, as well as her advice to travel advisors for the coming year. For more information, visit www.DreamVacationsFranchise.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
For this special Thanksgiving edition of Insider Video, Rudi Sodamin, consultant master chef at Holland America Line, talks with Alan Fine of Insider Travel Report about how a little Austrian boy helping his mother in the kitchen apprenticed his way across international restaurants until he found his way into the cruise business. He had his first culinary post aboard the Vistafjord and then on the Queen Elizabeth II for Cunard, before moving to Royal Caribbean and finally Holland America, where he formed the brand's Culinary Council. Chef Sodamin also talks about the opening of his third Rudi's Sel de Mer aboard the new Rotterdam and how he devised its menu. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Disney representative Margorie, who helps oversees all things you and your clients can buy for Walt Disney World’s 50thanniversary, talks with James Shillinglaw of Insider Travel Report about all the memorabilia available tied to the event. Discover how to buy merchandise that will provide memories of this significant park birthday. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom, a 27-year veteran cast member at Walt Disney World, talks with James Shillinglaw of Insider Travel Report about how he's seen the parks evolve over the time he’s worked for Disney as Disney World celebrates its 50th anniversary. He began in merchandising at Disney Hollywood Studios and now holds a post with the Disney Institute. Tom describes how Disney’s ability to tell stories with technology has really evolved, but still recognizes the timeless elements of being a cast member who can connect with guests. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Smith, senior vice president of guest experience and product development for Holland America Line, talks with Alan Fine of Insider Travel Report on Rotterdam’s inaugural voyage about the difficulties involved in preparing for a resumption of travel, where the guest experience has changed the most, the differences between previous and the new Pinnacle class ships, and what’s new on the cruise line’s private island, Half Moon Cay. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brad Tolkin, co-CEO of World Travel Holdings, parent company of Dream Vacations, CruiseOne and Cruises, Inc., talks with Alan Fine of Insider Travel Report about what he sees as "a genie not going back in his bottle," the realization that people can work from anywhere and how that will affect travel for the long term. Tolkin also discusses why future cruise credits are a blessing, not a curse, and how important it is for travel advisors to express to their clients how safe travel has become. For more information, visit www.worldtravelholdings.com or www.DreamVacationsFranchise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ryan Spear, president of Spear Travel Group in South Orange, N.J., talks with James Shillinglaw about how business is coming back after the pandemic and where he sees growth. He also describes how he got through the pandemic with assistance from his host agency. Travel Experts. For more information, visit www.speartravelgroup.com or www.travel-experts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Claudio Zemp, director-Americas for Switzerland Tourism, talks with James Shillinglaw of Insider Travel Report about the recently completed Swiss Travel Mart, which was held in Interlaken last month. Zemp also provides the outlook for the number of Americans visiting Switzerland, what they must do to enter the country, and the latest marketing campaigns for promoting Switzerland. For more information, visit www.myswitzerland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Juan Carlos Avila, Lindblad Expeditions leader; Celso Montalvo, naturalist and certified photo instructor; and naturalists Salvador Cazar and Africa Berdonce talk with Alan Fine of Insider Travel Report about the typical cruise-tour offered by Lindblad in the Galapagos, this one on National Geographic II. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
June Chin-Ramsey, CEO of Context Travel, talks with James Shillinglaw of Insider Travel Report about her tour company's unique tours hosted by scholars who provide an in-depth learning experience in top cities in countries around the world, including Italy, France, the U.K., the U.S. and beyond. Chin-Ramsey also provided an in-depth architectural tour of Midtown Manhattan as a sample of Context can do. For more information, visit www.contexttravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
What can luxury travelers expect when arriving at a high-end hotel in the current situation and how has service delivery changed? How do hotels communicate what is open or what is not available at a hotel or resort at the moment? What are hotel policies on testing and local restrictions? We find out all that and more from this panel of luxury hotel experts. Moderated by Peter Bates, president of Strategic Vision Inc., the panel includes Chris Gabaldon, senior vice president-luxury brands for Marriott International; Anna Nash, chief marketing officer for Aman; Filip Boyen, CEO of Forbes Travel Guide; and Helen Smith, chief customer experience officer for the Dorchester Collection. This discussion was originally posted as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Caroline and Tony Labbé, owners of Labbé Travel in Jackson Hole, Wyo., talk with James Shillinglaw of Insider Travel Report at the Travel Experts Summit about how they have gotten through the pandemic so far, how their host agency Travel Experts has helped them through this period, what bookings look like for next year, and how they successfully work together as a couple operating their agency. For more information, visit www.labbetravel.com and www.travel-xperts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brian Abel, Celebrity Cruises' senior vice president of hotel operations, gives Alan Fine of Insider Travel Report a tour of the new Celebrity Apex stateroom and suite categories while explaining the perks of those suites, including use of the Retreat Lounge, the Retreat Pool and the Retreat's private restaurant, Luminae. For more information, visit www.celebritycruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leslie Horn and Jennifer Martin, co-owners of Nashville Luxury Travel in Brentwood, Tenn., talk with James Shillinglaw of Insider Travel Report, about how they have dealt with pandemic to remain top producers in host agency Travel Experts with very high-end clients. Horn and Martin talk about what the future holds for their luxury travel agency and what bookings look like for 2022, and how Travel Experts' recent Summit helped them. For more information, visit www.nashvilleluxurytravel.com and www.travel-experts.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ann Chamberlin, vice president of sales for Scenic USA, talks with James Shillinglaw of Insider Travel Report about the restart of the company’s river cruises and expedition sailings. With two brands, the luxury Scenic and the premium Emerald, Scenic has all the bases cover to offer great experiences on rivers and oceans—and there are more ships to come. Chamberlin was interviewed during host agency Travel Experts’ Summit aboard Scenic Jasper and Scenic Opal, sailing on the Rhine and the rivers of Holland and Belgium. For more information, visit www.scenicusa.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Susan Farrell, owner of Travel Experts, and Heather McIntyre, manager-technology and finance, talk with James Shillinglaw of Insider Travel Report about their luxury host agency, one of the first hosts in the business, during its in-person conference aboard two Scenic Cruises river ships in Amsterdam. They talk about how the agency, a Virtuoso member, got through the pandemic and how it helped its travel advisor members survive. They also talk about what’s booking well right now and what business looks like heading into 2022. For more information, visit www.travel-xperts.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Lutoff-Perlo, president and CEO of Celebrity Cruises, talks with Alan Fine of Insider Travel Report about how Celebrity has set out to prove that luxury doesn't have to be pretentious or small, it just has to be comfortable, sustainable and inclusive. Lutoff-Perlo also talks about the sweet spot Celebrity now occupies between premium and ultra-luxury cruise products for a broader market that is beginning to skew younger. For more information, visit www.celebritycruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Conroy, managing director-the Americas for Silversea Cruises, talks with James Shillinglaw of Insider Travel Report about the luxury cruise line’s fleet, plans for future ships, how to sell luxury versus luxury expedition, new World Cruises, new videos promoting the line, and a lot more. Conroy offers a comprehensive look at one of the world’s top luxury lines as part of an Insider Travel Report webinar, which was held Nov. 15. This interview summarizes his presentation. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Richard Faim, chairman and CEO of Royal Caribbean Group, talks with Alan Fine of Insider Travel Report about how ships in his company's fleet are returning to normal, specifically Celebrity Apex during its recent inaugural voyage from Fort Lauderdale. Fain discusses how current bookings are outpacing 2019, how 2022 will be a transitional year and why 2023 should be unbelievable.Fain also names a few of his favorite upgrades from Celebrity Edge to Apex. This interview took place before Royal Caribbean announced that Fain would step down as CEO but remain as chairman effective Jan. 3, 2022. For more information, visit www.celebritycruises.com and www.royalcaribbean.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amanda Kelly, owner of Live Well Travel, talks with James Shillinglaw of Insider Travel about how she sells Australia today. Kelly is not just an Aussie Specialist, she's an Aussie Ambassador, having visited the country a number of times and taking the Aussie Specialist course. She also talks about new Aussie Specialist course and how it can help you sell Australia. For more information, visit www.lwtravel.org or www.aussiespecialist.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michael Gigl, region manager for U.S.A. and Australia for the Austrian Tourist Board, talks with James Shillinglaw of Insider Travel Report during the recent Virtuoso Symposium in Vienna. Gigl talks about how Vienna finally hosted Virtuoso after the event was postponed twice because of the pandemic and how Americans can travel to the country today. For more information, visit www.austria.info.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gus Antorcha, president of Holland America Line, talks with Alan Fine of Insider Travel Report about how his cruise line plans to deploy its fleet, putting all 11 ships back in service by April 2022. Antorcha also reveals what's new and special about the seventh Rotterdam, as well as the new "Kids Cruise Free" promotion and how travel advisors can get involved. For more information, visit www.goHAL.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Woodrow Oldford, chief marketing officer at PROMTUR Panama, Panama’s Destination Marketing Organization, talks with Alan Fine of Insider Travel Report about the launch of a new brand platform “Live for More” along with a brand new logo, video trailer and website. For more information, visit www.VisitPanama.com and www.PromturPanama.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yi Ding, business and growth manager for Eurail, talks with Alan Fine of Insider Travel Report about Eurail's desire to support travel advisors who already sell Europe, and would like to also sell what she calls the "low hanging fruit" of a single mobile pass, good for rail and ferry travel in 33 European countries. Eurail also offers a dedicated boarding team to assist advisors who would like to integrate their websites with Eurail for realtime inventory and selling. For more information, visit www.eurail.com/en/about-us/become-our-partner.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Cate Caruso, owner of True Places Travels, a Virtuoso affiliate in Vancouver, Wash., talks with Alan Fine of Insider Travel Report about how she found her way into a life of travel, as well as her new appreciation of expedition cruising with Lindblad Expeditions and its generational family learning programs. She also explains the differences between Lindblad other expedition cruise lines. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Maria Elena Rossi, director of marketing and promotion for ENIT (the Italian National Tourist Board), talks with James Shillinglaw of Insider Travel Report about the requirements for visiting Italy right now, what’s open and what’s not around the country, and specifically how such top cities as Florence and Rome are welcoming visitors. She also discusses how to use those cities as hubs to explore the regions nearby. For more information, visit www.italiantourism.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gina Gabbard, chief sales officer, and Lesa Bain, vice president of sales for North America for Lindblad Expeditions, talk with Alan Fine of Insider Travel Report about new destinations, new itineraries, new ships, new partnerships, family programs, pre-booking advantages, back-to-back trip discounts, and the new Expedition 360 online training platform. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with Jen of Disney’s Contemporary Resort about how the first hotel built at Walt Disney World is getting a major update in its rooms, public areas and restaurants as Disney World and the Contemporary itself celebrate 50 years. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report about how his luxury travel network celebrated the anniversary of its rebranding in 2000 in Vienna last week, how Virtuoso has worked to help its members through the pandemic, and what the future holds for luxury travel. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Luxury keeps getting redefined—and now we have the new age of post-pandemic cruising that will redefine it again. We examine the new features, amenities and health and safety standards of true luxury cruising and what luxury travelers can book today. How can they make the right choice when selecting a cruise vacation? Moderated by James Shillinglaw, editor-In-chief of Insider Travel Report and including Steve Smotrys, senior vice president-sales & sarketing, Seabourn; Randall Soy, former executive vice president, sales & marketing, Regent Seven Seas Cruises; Barbara Muckerman, chief marketing officer, Silversea Cruises; Bob Lepisto, president of SeaDream Yacht Club; and Carmen Roig, senior vice president, marketing & sales, Crystal Cruises. This discussion was originally posted as part of our Virtual Vacation Events-New Age of Luxury virtual show.
Emerson Hankamer, president of Vacations To Go, talks with James Shillinglaw of Insider Travel Report at last month’s Travel Leaders Network EDGE conference about how his mega-agency, a top seller of cruises, got through the last 20 months with help from Travel Leaders and major cruise lines. Vacations To Go also switched its focus to sell more all-inclusive resorts and other travel products. For more information, visit www.vacationstogo.com, www.travelleaders.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ian Cambata, president of Travel Leaders 365, part of Greaves Travel, talks with James Shillinglaw about how his company just won Travel Leaders Network’s Golden Legacy Award. Greaves includes a travel management company focusing on corporate travel, a 24-hour travel support unit and an upscale destination management company specializing in travel to India. For more information, visit www.travelleaders365.com or www.greavestravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Spillane, director-sales and marketing for Crystal Expedition Cruises, talks with Alan Fine of Insider Travel Report about the new Crystal Endeavor, including what it features in terms of accommodations, public areas and dining, and where it’s going this year and into 2022 and how you can book it for your clients. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Disney entertainment director Rowan (and a very special) guest give James Shillinglaw of Insider Travel Report the lowdown on all the incredible entertainment, shows and parades being rolled out for the 50th anniversary of Walt Disney World. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dave Hershberger, owner of Prestige Travel in Cincinnati, and immediate past chair of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about how his agency has dealt with the business downturn due to pandemic, turning to resources developed by ASTA and his consortium Travel Leaders Network (TLN). Hershberger even won an award at TLN’s recent EDGE conference for how he used the group’s resources to get through the COVID-19 period. For more information, visit www.travelleaders.com, www.travelleadersnetwork.com or www.prestige-travel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jack Anderson, who has now moved from interim president to permanent president of Crystal Cruises in order to keep his promises to travel advisors and guests, talks with Alan Fine of Insider Travel Report on the new expedition ship, Crystal Endeavor, about the reasons for the sale of Crystal Esprit and parent company Genting’s successful debt restructuring. Anderson also reveals Genting’s commitment to Crystal by keeping the order in place for another oceangoing ship, as well as a sister expedition ship for Endeavor. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Disney Imagineer Ben talks with James Shillinglaw of Insider Travel Report about how Cinderella’s Castle in the Magic Kingdom has been transformed for Disney World’s 50th anniversary. From new lighting to new colors, the castle has been completely reimagined to celebrate this major milestone for Disney’s theme park. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Wiseman, senior vice president for Apple Leisure Group Vacations (ALG Vacations), talks with James Shillinglaw of Insider Travel Report at the recent Ascend conference in Cancun about how ALG Vacations has addressed travel advisor complaints and made major changes to improve service and response time for its many vacation brands. ALG Vacations accomplished all this over the past year during the pandemic after integrating its brands. For more information, visit www.algvacations.com or www.appleleisuregroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sandy Lovick and Dave Lovick of Minnesota’s Market Square Travel, a mother and son team and winners of Travel Leaders Network’s Associate of Year award, talk with James Shillinglaw of Insider Travel Report about why they were selected as the franchise delivering excellence in service and representing the Travel Leaders brand, how they worked through the pandemic period. As four-time winners of the award, Sandy and Dave also detail what Travel Leaders programs and services they used to bring their business back. For more information, visit www.travelleaders.com, www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Statia, resident Disney artist and historian at Walt Disney World, talks with James Shillinglaw of Insider Travel Report, about the history of Disney World and how it developed into the largest theme park complex in the world. Statia also details how Walt Disney’s planning and direction resulted in today’s Disney World, which is celebrating its 50thanniversary this year. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather Nelson, head of international sales for Radisson Hotel Group, talks with James Shillinglaw of Insider Travel Report about the Radisson Collection, a new generation of high-end properties that gives Radisson an entry into the luxury market in Europe, Asia, the Middle East and Africa with some famed hotels. For more information, visit www.radissoncollection.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Disney Imagineers Katrina at Dstew talk with James Shillinglaw of insider Travel Report about how they developed the new “Enchantment” nighttime fireworks and light spectacular centered around Cinderella’s Castle in Disney World’s Magic Kingdom them park. It’s all part of the 50th anniversary celebration at Walt Disney World. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Marks, executive vice president of ALG Vacations, talks with James Shillinglaw of Insider Travel Report at the Ascend conference in Cancun earlier this month about all the tools and policy changes the wholesaler has made to address travel advisor concerns. Marks shows how ALG Vacations used the pandemic period to improve service, develop new programs, and help travel advisors book more packaged vacations. For more information, visit www.algvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Matiasch and Marta Forstein, owners of the 1908 Lisboa hotel, talk with James Shillinglaw of Insider Travel Report about this nearly new property located in a newly hip area of Lisbon. The areas features lots of cool new restaurants and bars—though the hotel’s own restaurant, Infame, specializes in new wave Portuguese fusion cuisine that can’t be beat. The hotel also is full of fascinating and colorful art throughout. For more information, visit www.1908lisboahotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ray Snisky, president and CEO of Apple Leisure Group Vacations, talks with James Shillinglaw of Insider Travel Report at this month’s Ascend conference in Cancun about how his wholesaler giant has used the pandemic period to resolve many of the challenges it faced with the travel advisors who sell its vacation products, including faster call response time and upgrades in group travel. For more information, visit www.algvacations.com or www.appleleisuregroup.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roger Block, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report at this month’s EDGE conference about the state of his travel agency group and its members, how Travel Leaders has helped its members get through the pandemic crisis, and what sales look like for the rest of this year and into 2022 and beyond. For more information, visit www.travelleaders.com or www.travelleadersnetwork.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alejandro Reynal, CEO of Apple Leisure Group (ALG), talks with James Shillinglaw of Insider Travel Report at the recent Ascend conference in Cancun about how his company will operate under Hyatt Hotels & Resorts’ ownership, how ALG has emerged from the pandemic and how it has made critical changes to improve its service to travel advisors. For more information, visit www.appleleisuregroup.com or www.algvacations.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ashley Levine, Disney imagineer overseeing the new Guardians of the Galaxy Cosmic Rewind, talks with James Shillinglaw of Insider Travel Report about this major new attraction, set to debut next year at Disney’s EPCOT. The new thrill ride will be one of the largest “dark” coasters in the world with much more included—a major innovation in theme park technology. And it’s all part of Disney World’s 50th anniversary celebration. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Lovell, president of Travel Leaders Group, talks with James Shillinglaw of Insider Travel Report at Travel Leaders Network’s recent EDGE conference in Orlando about how Travel Leaders has emerged from the pandemic, how it has helped its travel agency members, and the prospects for a full recovery for travel and travel advisors. For more information, visit www.travelleaders.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Melanie Bronstein, marketing strategy manager for Disney’s Star Wars Galactic Starcruiser, talks with James Shillinglaw of Insider Travel Report, about this new two-day experience for families and Star Wars enthusiasts. Galactic Starcruiser will make its debut in Disney’s Hollywood Studios as part of Disney World’s 50th anniversary celebration. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Yassim Doud, head of sustainability for Ponant, talks with James Shillinglaw of Insider Travel report about the brand new Le Commandant Charcot, Ponant's newest luxury expedition vessel, which features hybrid electric engines powered by liquified natural gas (LNG), a unique system that purifies water making it drinkable, no use of plastics in any part of the ship and much more. Together all these measures make the ship ready for cruises to the Arctic and Antarctic. For more information, visit www.ponant.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jared, the Disney Imagineer project manager for Star Wars Galactic Starcruiser, talks with James Shillinglaw of Insider Travel Report about this special two-night adventure in Disney Hollywood Studios where guests can be part of the action and save the galaxy in an attraction that is perfect for families. It’s all part of the new attractions, experiences and shows making their debut as part of Disney World’s 50th anniversary. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jared, the Disney Imagineer project manager for Star Wars Galactic Starcruiser, talks with James Shillinglaw of Insider Travel Report about this special two-night adventure in Disney Hollywood Studios where guests can be part of the action and save the galaxy in an attraction that is perfect for families. It’s all part of the new attractions, experiences and shows making their debut as part of Disney World’s 50th anniversary. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sachi, the Disney imaginer overseeing much of the design for Disney Cruise Line’s new Disney Wish, talks with James Shillinglaw of Insider Travel Report about the opulent interiors of the new ship, which will make its debut in June 2022. Launching during Walt Disney World’s 50th anniversary celebrations, the Disney Wish will be a bit larger than its predecessors but will still very much reflect the Disney ethos. For more information, visit www.disneycruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Florent Khury, hotel director for Ponant’s Le Commandant Charcot talks with James Shillinglaw of Insider Travel Report about the lavish accommodations, onboard activities and sumptuous cuisine available onboard this luxury expedition ship that will focus on Antarctica and the Arctic. For more information, visit www.ponant.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Heather, manager of the new Cirque du Soleil -Disney show “Drawn to Life,” talks with James Shillinglaw of Insider Travel Report about the very first Cirque show to use Disney animation as its theme. The spectacular makes its debut on Nov. 18 in a dedicated theater at Disney Springs, replacing the former Cirque show La Nouba. It’s all part of Disney World’s 50th anniversary celebration. For more information, visit www.cirquedusoleil.com/drawntolife or www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jonathan Zakaria, expedition leader aboard Ponant’s Le Commandant Charcot talks with James Shillinglaw of Insider Travel Report about the ship’s unique programs offered to Antarctica and the Arctic. Le Commandant Charcot will be able to venture into areas of Antarctica that few if any other ships can match. The ship also will be the only one to feature cruises to the North Pole next July—it already has made one trip to the Pole earlier this year. For more information, visit www.ponant.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe Jiffo, vice president of sales for American Queen Voyages, formerly American Queen Steamboat Company and Victory Cruises, talks with Alan Fine of Insider Travel Report about the company's new itineraries for river, Great Lakes, ocean and expedition; new programs designed to assist and incentivize travel advisors; and what "all-inclusive" truly means on an American Queen Voyages journey. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
What will you and your clients find to eat at Walt Disney World’s 50th Anniversary celebration? Crystal Saunders, pastry chef at EPCOT, showcases some sweet treats in her talk with James Shillinglaw of Insider Travel Report—nobody is going home hungry. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Frederic Jansen, global brand ambassador for Ponant, talks with James Shillinglaw of Insider Travel Report about the brand new 245-guest Le Commandant Charcot luxury expedition ship, which features the only Alain Ducasse restaurant at sea and opulent accommodations, including four duplex suites. The ships PC2 classification also allows it to journey deeper into Antarctica and even cruise to the geographical North Pole, the only cruise ship capable of doing that (and it will do that four times next July). For more information, visit www.ponant.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Geoff Gljiva, vice president of operations at Patina Restaurant Group, which manages the new Space 220 restaurant at Disney's EPCOT, talks with James Shillinglaw of Insider Travel Report about how Patina and Disney developed this first "restaurant in space," a simulated experience that takes diners 220 miles above the Earth to eat in a space station. It's all part of the new features being introduced at EPCOT as part of Walt Disney World's 50th anniversary. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Captain Patrick Marcheseau, who helms Ponant's new Le Commandant Charcot, talks with James Shillinglaw of Insider Travel Report about how his luxury expedition ship sailed to the geographic North Pole, the only passenger vessel to do so, even before it entered service. Capt. Marcheseau also details the many groundbreaking features of his new ship, including LNG-powered hybrid engines, the highest PC2 ice-class in the industry, and opulent amenities like the only Alain Ducasse restaurant at sea. For more information, visit www.ponant.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Waggoner, founder and chairman of American Queen Steamboat Company and Victory Cruise Line, talks with Alan Fine of Insider Travel Report about the rebranding of his company as American Queen Voyages as it expanded beyond rivers to lakes, oceans and expedition cruising. Waggoner also recalls the history of his company, which began with one classic Mississippi paddlewheeler. For more information, visit www.aqvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Davison, creator of “Harmonious,” the new nighttime spectacular at Disney’s EPCOT, talks with James Shillinglaw of Insider Travel Report about the themes, the music, the animation and the fireworks that are part of one of Disney’s most intricate outdoor evening shows. “Harmonious” was launched as part of Disney World’s 50th anniversary celebration. For more information, visit www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joe, the production designer for Remy's Ratatouille Adventure in the newly expanded France Pavilion at Walt Disney World’s EPCOT, talks with James Shillinglaw of Insider Travel Report about Disney’s newest immersive animated attractions, part of a number of new rides and innovations introduced for Disney World’s 50th anniversary. For more information, www.disneyworld.com/50.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marilyn Cairo, vice president of global sales for Karisma Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about Karisma’s recent Gourmet All-Inclusive Vacation Consultant (GIVC) Awards, which honor some of the all-inclusive multi-brand chain’s top producing travel advisors. For more information, visit www.karismahotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pascal Dupuis, general manager of the Andaz Mayakoba, gives an update on his property to James Shillinglaw of Insider Travel Report during the recent ILTM North America. Andaz Mayakoba opened five years ago as the fourth property in the luxury Mayakoba resort complex on the Riviera Maya in Mexico, offering great restaurants, sumptuous accommodations and a top spa. Dupuis talks about what’s new and how business has been as we emerge from the pandemic. For more information, visit www.andazmayakoba.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robin Flanz, director of marketing and commerce for the Mandarin Oriental, Canouan talks with James Shillinglaw of Insider Travel Report at ILTM North America about his luxury resort in St. Vincent & the Grenadines. The property, the only Mandarin Oriental in the Caribbean, features opulent accommodations, great dining and proximity to local shops and restaurants. For more information, visit www.mandarinoriental.com/canouan.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Christina Deeny, vice president of global sales and marketing Auberge Resorts Collection, talks with James Shillinglaw of Insider Travel Report at ILTM North America about how her company is growing the brand and adding unique new luxury resorts in the United States and around the world. For more information, visit www.aubergeresorts.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alison Gilmore, portfolio director-events for the International Luxury Travel Market (ILTM) Cannes, set for Dec. 6-9, talks with James Shillinglaw of Insider Travel Report about how the famed flagship luxury show is shaping up this year. After a successful ILTM North America last month, ILTM Cannes is attracting nearly 3,000 luxury buyers and suppliers who are eager to get back to business. For more information or to learn how you can participate if accepted, visit www.iltm.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robert Keddy, regional manager-North America for Tourism Western Australia, talks with James Shillinglaw of Insider Travel Report at ILTM North America about the many attractions of this region of Australia, which includes everything from Perth to the Kimberly. Australia is closed to U.S. visitors now, but is widely expected to reopen by the first quarter 2022 if not before—and Western Australia beckons visitors with its many natural attractions. For more information, visit www.westernaustralia.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Graeme Davis, president of Baha Mar, talks with James Shillinglaw of Insider Travel Report at ILTM-North America about how the three luxury hotels of his Bahamas mega-resort are coming back from the pandemic with a new waterpark, more high-end restaurants, and even more attractions and amenities for guests. For more information, visit www.bahamar.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paolo Lugardi, manager trade relations-North America for Switzerland Tourism, and Matthias Butler, chief marketing officer for Jungfrau Railways, talk with James Shillinglaw about how the famed railway through the rock of the Jungfrau mountain in Switzerland has a whole new set of luxury options for visitors, including a new high-tech cable car to get visitors to the top of the mountain. For more information, visit www.jungfrau.ch.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Debbie Fiorino, chief operating officer of World Travel Holdings (WTH) and parent company of Dream Vacations, CruiseOne and Cruises Inc., talks with Alan Fine of Insider Travel Report about how WTH is consolidating its agency brands, including merging Cruises Inc. into Dreams to better support their travel advisor members. For more information, visit www.worldtravelholdings.com or www.DreamVacationsFranchises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Silversea Cruises CEO Roberto Martinoli and Chief Commercial Officer Barbara Muckermann talk with Peter Callahan of Insider Travel Report about a new luxury program being introduced on Silver Dawn that will be rolled out across the fleet. Just as S.A.L.T. (Sea and Land Taste) brought food immersion into the entire Silversea experience, Otivm (pronounced "Otium") brings the indulgences of the spa into the stateroom and beyond for an almost seamless luxury experience. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Diane Frisch, owner of Diane Frisch Destinations, and this year's Nexion Travel Group Ambassador of the Year, talks with James Shillinglaw of Insider Travel Report about her agency, how she uses Nexion's services, how she was recognized as Nexion Ambassador for helping to promote all the great things the host agency can do for its affiliates, and how she helps her fellow Nexion advisors. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa McGregor, owner of Fort Lauderdale-based Passport Pleasures, a Nexion travel advisor, talks with James Shillinglaw about how she started her luxury travel agency, how she’s grown it and what advice she has for her fellow advisors on getting back to business as we emerge from the pandemic. McGregor gave on of the Next Talks at Nexion’s recent CoNexion conference in Orlando. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Amy Butcher, who was named travel advisor rising star in the U.S. by Nexion Travel Group, talks with James Shillinglaw about how she started Pineapple Destinations, her Utah-based agency, how she has grown it even during the pandemic and how she uses Nexion’s training and resources to boost her business. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
There’s more to river cruising than just Europe. We take a look at more exotic river cruise products and how they cross the line between traditional river cruising and expedition cruising. How has exotic river cruising become so intertwined with luxury travel? Annie Fitzsimmons, a luxury travel journalist, moderates a panel with Gary Murphy, vice president of sales and co-owner of AmaWaterways; Steve Spivak, senior vice president of sales for Tauck; and Francesco Galli Zugaro, owner and founder of Aqua Expeditions. This discussion was originally broadcast in June as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report at her host agencies first “in-person” conference in two years, held at Universal Orlando Resort last week. Friedman details the latest programs to coach Nexion travel advisors and provide them with the resources they need to improve their businesses. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gabe Rizzi, president of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report about the state of Internova and its new branding, Nexion’s CoNexIon conference last week in Orlando (Nexion is owned by Internova), and how the travel industry and travel advisors are successfully emerging from the pandemic. For more information, visit www.internova.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Francisco Blanch, leisure sales director for Discover Puerto Rico, talks with Alan Fine of Insider Travel Report about how easy it is to visit the island from the U.S. mainland, with no need for passports, no currency exchange or even COVID testing. Blanch discusses what travelers can expect once they arrive, including all the renovations and complete recovery from the hurricanes of three years ago. For more information, visit www.discoverpuertorico.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Luxury keeps getting redefined—and now we have the new age of post-pandemic cruising that will redefine it once again. We examine the new features, amenities and health and safety standards of true luxury cruising and how travel advisors can sell the category even better. James Shillinglaw of Insider Travel Report moderates a panel including Josh Leibowitz, president of Seabourn; Mark Conroy, managing director of Silversea Cruises; Jack Anderson, president of Crystal Cruises; Jason Montague, president of Regent Seven Seas Cruises; and Bob Lepisto, president of SeaDream Yacht Club. This discussion was originally broadcast in June as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
How soon will river cruising fully come back and how can travel advisors sell it today? This category has been booming for 20 years, but then the pandemic hit and it was stopped cold. Now it's reemerging slowly as luxury river cruising recover with new health and safety standards. James Shillinglaw of Insider Travel Report moderated a panel with Gary Murphy, vice president of sales and co-owner, AmaWaterways; Jennifer Tombaugh, president of Tauck; Walter Littlejohn, president of Crystal River Cruises; Ellen Bettridge, president Uniworld; and John Waggoner, founder and chairman of American Queen Steamboat Company. This discussion was originally broadcast in June as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Diana Plazas, chief sales and marketing officer for the Caribbean and Latin America at Marriott International, talks with James Shillinglaw of Insider Travel Report about Marriott’s strategy going forward for the Caribbean and Latin America, including new luxury hotels from top brands opening around the region and a new expanded focus on all-inclusive resorts, For more information, visit www.marriott.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
There was a time when all-inclusive resorts delivered a basic, affordable vacation for one low price. Today, however, many all-inclusive resort companies deliver luxury experiences. James Shillinglaw of Insider Travel Report moderates a panel with Howard Tannenbaum, senior vice president-sales for Playa Hotels and Resorts ((Hyatt Ziva and Hyatt Zilara); Gary Sadler, executive vice president of sales and industry relations for Unique Vacations, representing Sandals & Beaches Resorts; Kathy Halpern, vice president of global marketing for Palace Resorts & Le Blanc Spa Resorts; and John Long, vice president-sales and marketing for Iberostar Hotels & Resorts. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Catherine Martin, Ireland's tourism minister, talks with Alan Fine of Insider Travel Report about what the Irish government has been doing to restore travel and tourism to the country, including a $4.7 million dollar marketing campaign, a new TV commercial and social media program, and a successful country-wide vaccination effort. For more information, visit www.ireland.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Mayle, event director for ILTM North America, celebrates ILTM’s first successful in-person show in more than two years on the Riviera Maya in Mexico as the luxury market gets back to business as we emerge from the pandemic. With roughly 700 participants, including top luxury selling travel advisors and luxury hotels, DMCs, destinations, cruises and tour operators, ILTM provided the boost that the travel industry needs right now. For more information, visit www.iltm.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Knutson, vice president of sales and marketing for Costa Cruises North America, talks with James Shillinglaw of Insider Travel Report aboard the Costa Smeralda, the Italian line’s almost new ship, introduced in 2019 before the pandemic. Costa’s version of a mega-ship, Costa Smeralda can carry roughly 6,500 guests (reduced on this cruise to meet the pandemic rules), but has lots of open deck space and places to get away from the crowds so it doesn’t feel like a big ship. With a large spa, great pool areas and water slides, a wide choice of stateroom categories, energetic entertainment and some superb restaurants, this is Costa’s upper contemporary ship—and it just might have the best pizza at sea. For more information, visit www.costacruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sheri Doyle, founder and owner of Pacific Northwest Journeys in Seattle, a Travel Experts agency, talk with Alan Fine of Insider Travel Report about how her agency survived the pandemic, what types of travel are selling now. Doyle also talks about how to sell Holland America's Alaska cruise on Nieuw Amsterdam and who would be the perfect for the sailing. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nirmal Saverimuttu, chief commercial and experience officer of Virgin Voyages, talks with Alan Fine of Insider Travel Report about Scarlet Lady, Virgin's first ship, when she visited New York City earlier this month before starting cruises out of Miami. Saverimuttu details the ship’s successful run in Britain, what was learned for its upcoming debut in the Caribbean in October, and offers a tour of some of the vessel’s key features. For more information, visit www.firstmates.com or www.virginvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jonathan Knudsen, principal of Gilded Group, talks with James Shillinglaw of Insider Travel Report, about one of the newest restaurants and rooftop bars in Manhattan, HOWM Cocina & Cocktails, located in the Selina Chelsea hotel. Knudsen details the cuisine, the cocktails, the views and the location in the heart of Chelsea just below the emerging Hudson Yards neighborhood and overlooking the High Line, New York’s most chic city park. For more information, visit www.howm.co, www.selinarooftop.com or www.selinachelsea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Valerie Perry, cruise and travel director on Holland America's Nieuw Amsterdam, talks with Alan Fine of Insider Travel Report about her job bringing Alaska to guests on the ship even before they go ashore, as well as her part in the Music Walk for which Holland America is famed, including Lincoln Center Stage, B.B. King's Blues Club, Billboard Onboard and more. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Pells, hotel general manager on Holland America’s Nieuw Amsterdam, talks with Alan Fine of Insider Travel Report aboutpo how things have changed for him and his crew so the guest experience can remain much the same on the ship and at all the ports of call, including Juneau, Glacier Bay, Icy Strait, Sitka and Ketchikan. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Bates, president and founder of Strategic Vision Inc., talks with Matthew Upchurch, chairman and CEO of Virtuoso, and Thomas Kochs, managing director of the Corinthia London, about the London luxury hotel scene as the U.K. emerges from the pandemic, how London hotels have adjusted to the new demands of the pandemic, and what the future holds for luxury travel in the U.K. and Europe. It’s all part of a conference being held this week by London hoteliers and high-end destination management company Noteworthy hosting top Virtuoso travel advisors. For more information, visit www.strategicvision.org, www.virtuoso.com and www.corinthia.com/london.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeroen Baijens, captain of Holland America’s Nieuw Amsterdam, talks with Alan Fine of Insider Travel Report about what it was like keeping his ship serviced throughout the pandemic with a skeleton crew of just 100, the writing and rewriting of procedures and protocols changed, and the relief when the Alaska Tourism Restoration Act was passed. Capt. Baijens also talks about the ship’s successful return to service, including the surprisingly high numbers of new-to-cruise passengers who now love sailing and are already rebooking. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tom McAlpin, president and CEO of Virgin Voyages, talks with Alan Fine of Insider Travel Report about Scarlet Lady, Virgin's first ship, as it visits New York City. McAlpin details the ship’s successful run in Britain, what was learned for its upcoming debut in Miami on October, as well as a tour of some of the vessel’s key features. For more information, visit www.firstmates.com or www.virginvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Advance Your Reach’s Pat Quinn, chief product officer, and Cris DeSouza, director of business development, talk with James Shillinglaw of Insider Travel Report about their company and how it can help travel agencies and travel advisors grow their sales by more effectively communicating their message to clients and potential clients. Quinn and DeSouza detail how to make sure your “messages” reach the right people at the right time. They also are offering a special free webinar this October on just how the process works. For more information, visit www.advanceyourreach.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Carol Cabezas, president of Azamara, talks with Kelly McDaniel, on assignment for Insider Travel Report, about Azamara's return to sailing as an independent brand, upcoming voyages and destinations, plans for future programming, as well as Azamara's newest ship, Azamara Onward. For more information, visit www.azamara.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Allison, Tourism Australia’s acting general manager and regional director-North America, talks with James Shillinglaw of Insider Travel Report about the status of travel to his country right now, how Australia has relaunched its much vaunted Aussie Specialist program for travel advisors, a new virtual Australia Global Summit coming in November, plus Australia 365, a global virtual hub for all things Australia. For more information, visit www.aussiespecialist.com or tradeevents.eventsair.com/australia-global-summit-2021 or tradeevents.eventsair.com/australia-365-on-demand.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen Smith, chief customer experience officer for Dorchester Collection, talks with Peter Bates, president and founder of Strategic Vision Inc., about the London luxury hotel scene as the U.K. emerges from the pandemic, what the outlook is for luxury travel in the future, and how London hotels have adjusted to the new demands of the pandemic. It’s all part of a conference being held this week by London hoteliers and high-end destination management company Noteworthy hosting top Virtuoso travel advisors. For more information, visit www.dorchestercollection.com, www.strategicvision.organd www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Anthony Beach, general manager of the new Sophy Hyde Park in Chicago, talks with James Shillinglaw of Insider Travel Report on how his property injects art into every facet of guest’s stay. With paintings strewn on almost every wall, the hotel offers hip but elegant accommodations, a living room-like lobby, and a cool new restaurant for those seeking to stay a bit off-the-beaten-path from Downtown Chicago. And there’s even a connection to former President Barack Obama. For more information or to book, call 773-289-1003 or visit www.sophyhotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Maria Elena Rossi, director of marketing and promotion for ENIT (the Italian Tourist Board), talks with James Shillinglaw of Insider Travel Report about the requirements for visiting Italy right now, what’s open and what’s not around the country, specifically how such top cities as Milan and Venice are welcoming visitors, and how to use those cities as hubs to explore the region nearby. For more information, visit www.italiantourism.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Ronald Schuegard, master of the new AmaSiena, talks with James Shillinglaw of Insider Travel Report about AmaWaterways' newest river ship in Europe, a sister to AmaKristina and the upcoming AmaLucia. Capt. Ron details the accommodations, public areas and dining, as well as how the ship meets and exceeds the latest environmental requirements. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nicola Butler, managing director and owner of Noteworthy, talks with James Shillinglaw about a special event for Virtuoso travel advisors taking place this coming week to showcase London as a destination as it emerges from the pandemic and welcomes American travelers. Noteworthy, a luxury destination management company focused on the U.K., and a number of luxury hotels in London are hosting this meeting to get advisors up to speed on the London and U.K. market. For more information, visit www.noteworthy.co.uk or www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Debbie Fiorino, chief operating officer of World Travel Holdings and godmother to AmaSiena, talks with James Shillinglaw of Insider Travel Report about AmaWaterways' newest ship on the Rhine, how she got the news about her being selected as mother, what she likes about her brand new ship and how travel advisors should sell it their clients. For more information, visit www.amawaterways.com or www.worldtravelholdings.com, www.dreamvacations.com, www.cruiseone.com and www.cruisesinc.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Martina Valachova, cruise manager for AmaSiena, speaks with James Shillinglaw of Insider Travel Report about AmaWaterways' newest ship on the Rhine and what it offers. Valachova details the different levels of shore excursions, the onboard wellness program, and the entertainment offered each evening. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Conroy, managing director-the Americas for Silversea, talks with James Shillinglaw of Insider Travel Report about how his luxury cruise line’s deployment has gone so far, new inclusions for guests like door-to-door service, new ports of call for 2022 and 2023, what World Cruises Silversea will offer in the next two years. Conroy also previews a new video that you can send out to your clients to get them excited about cruising. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristin Karst, executive vice president and co-owner of AmaWaterways, talks with James Shillinglaw of Insider Travel Report on board her company's brand new AmaSiena on the Rhine. Karst details the new river ship plus AmaWaterways' upcoming sister ship AmaLucia and the company's first ship on the Nile, the AmaDahlia. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with Scott Koepf, senior vice president of strategic development for Cruise Planners, about his career in cruise sales, from opening one of the country’s first cruise-only travel agencies to holding posts with Club Med, Sitmar Cruises, Cruise Holidays International, GalaxSea Cruises, Sabre, Nexion, NACTA and Avoya Travel, before joining Cruise Planners. In many respects, Koepf’s career reflects the history of cruising itself over the past 35 years. For more information, visit www.cruising.org or www.cruiseplanners.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dan Durazo, director-communications for Allianz Global Assistance, talks with James Shillinglaw of Insider Travel Report about Allianz’s latest travel insurance products, including new travel insurance that covers epidemics, a new influencer campaign to promote that epidemic coverage, and a new travel insurance retail marketing website, among other innovations. For more information, visit www.allianztravelinsurance.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joshua Bush, CEO of Avenue Two Travel in Bryn Mawr, Pa., talks with James Shillinglaw of Insider Travel Report about how his Virtuoso-affiliated travel agency worked through the pandemic by literally taking it on the road. Bush spend weeks in an RV exploring the nation’s national parks so he could sell even more domestic travel. Bush also reveals his agency’s keys to recovery as we emerge from the COVID-19 era. For more information, visit www.avenuetwotravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gwen Raez, senior market development manager-long haul, for Visit Scotland talks with James Shillinglaw of Insider Travel Report about the requirements to enter the country now given COVID protocol, how significant the U.S. market is to Scotland, what’s open in the country ow, Scotland’s “We’re Good to Go” campaign and what new travel marketing campaigns the country has planned. For more information, visit www.visitscotland.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brent Hill, the new CEO of Tourism Fiji, has a talk with James Shillinglaw of Insider Travel Report about how his island nation has fared during the pandemic, when he expects tourism to return from Fiji’s major markets of the U.S. and Australia, what tourism infrastructure improvements the islands have made over the past 18 months, and what major tourism campaigns Fiji will introduce to the market to bring back travelers. For more information, visit www.fiji.travel.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jerry Mpfume, president-North America for South African Tourism, is interviewed by James Shillinglaw of Insider Travel Report about what U.S. visitors must do to enter his country (your clients can go there right now), how South Africa is emerging from the pandemic, new flights from the U.S. to the country, and what tourism marketing campaigns South Africa will launch to get visitors back. For more information, visit www.southafrica.net.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Becky Powell, chief strategy officer for Global Travel Collection, part of Internova Travel Group, talks with James Shillinglaw of Insider Travel Report about where luxury travelers are going, what they are doing and how they are booking as we fitfully emerge for the global pandemic. Powell also details what her luxury agency group, which includes Protravel International/Tzell, Andrew Harper, In the Know and other top agencies, is doing to help travel advisors bring back bookings. For more information, visit www.globaltravelcollection.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chelynne Thalgott, director-leisure sales for Virgin Hotels Las Vegas, talks with James Shillinglaw of Insider Travel Report about the new Virgin property, which includes a large and vibrant pool complex, a diverse collection of restaurants, playful bars and lounges, and a wide variety of room and suite categories reflecting the Virgin ethos. For more information, visit www.virginhotelslasvegas.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Buttigieg, representative-North America for the Malta Tourism Authority, talks with James Shillinglaw of Insider Travel Report, about how her small island nation is emerging from the pandemic as a major cruise port in the Mediterranean, ramping up its tourism infrastructure, upgrading hotels and getting ready for an expected surge in tourism. For more information, visit www.visitmalta.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Greg Ward, head of global sales and distribution for Aman, talks with James Shillinglaw of Insider Travel Report about how the boutique luxury chain is expanding with its newest resort set to debut as an urban oasis in New York City later this year. Ward details the features of the Aman New York, but also talks about other expansion and how Aman has gotten through the pandemic period so far. For more information, visit www.aman.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Bertini, national sales director-North America for Aurora Expeditions, talks with James Shillinglaw of Insider Travel Report about her Australian-based expedition cruise line, which has two ships offering Antarctica programs plus some very usual sailings to destinations around the world. Aurora Expeditions, which is more than 30 years old, was actually founded by an intrepid explorer, Greg Mortimer, whom one of its ships is named after. Bertini describes the Aurora's ships, their itineraries and how the expedition cruise line is emerging from the pandemic. For more information, visit www.aurora-expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steve Smotrys, vice president-global sales, for Seabourn, and Louis de Joux, managing director-leisure and group sales, and president of American Airlines Vacations, talk with James Shillinglaw of Insider Travel Report about their new partnership designed to get your Seabourn clients to their luxury cruise ship in the most expedient and comfortable way. They want to make sure your customers get the same experience in the air as on the ship. For more information, visit www.seabourn.com or www.aa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), is interviewed by James Shillinglaw of Insider Travel Report about ASTA’s first major global convention since the pandemic shut travel down last year. Kerby deems the conference, which took place last week in Chicago at the Hyatt Regency, a success; details what ASTA has done and continues to do for its travel agency and travel advisor members; and previews what it will do in the future, including what events it’s planning. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Daniel Hostetler, president and CEO of The Boca Raton, talks with James Shillinglaw of Insider Travel Report, about how he plans to return this famed Florida luxury resort complex to its former glory, with a complete refurbishment of its five hotels, including rooms, public areas, restaurants, and recreational facilities. Hostetler, who formerly headed up the Ocean House Collection in Rhode Island, has an ambitious plan to completely recreate the property and make it a top resort on the East Coast of Florida. For more information, visit www.TheBocaRaton.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Austin, chief sales officer for Explora Journeys, talks with James Shillinglaw of Insider Travel Report, about this new luxury line, a sister brand to MSC Cruises, set to debut in 2023 with the first of four 922-guest ships. Austin describes the Explora difference, what the brand will bring to the luxury cruise market, key selling points, and how travel advisors can profit by booking the company’s new ships. For more information, visit www.explorajourneys.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Tim Kelly, managing director and executive vice president of Atlantis Dubai, talks with James Shillinglaw of Insider Travel Report about how his massive resort complex has grown since Atlantis the Palm was launched in 2008 on Dubai’s artificial Palm Island. Kelly also details the next phase of that grow when the new Atlantis Royal Residences opens later this year. It’s all part of making the mythological Atlantis a reality in the United Arab Emirates. For more information, visit www.atlantis.com, www.atlantisthepalms.com or www.atlantisroyalresidences.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dolph Berle, the relatively new CEO of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about how his pioneering expedition cruise line is growing with two new ships, a greater variety of itineraries beyond the classic Antarctica sailings and how he hopes to build on the legacy of the legendary Sven Lindblad, who remains as co-chair and the company’s visionary and developer of new destinations. For more information, visit www.expeditions.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Virginia Irurita founder and executive partner of Made for Spain and Portugal, talks with James Shillinglaw of Insider Travel Report, about how travel is coming back to the destinations that her company sells. Here destination management company focused on Spain and Portugal is seeing stronger bookings for the luxury market. Irurita also describes the way Madrid is becoming more popular than ever, with the addition of even more luxury hotels, great dining and a highly accessible downtown district. For more information, visit www.madeforspainandportugal.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adrian Messerli, regional vice president and general manager of the Four Seasons Madrid, talks with James Shillinglaw of Insider Travel Report about his brand new luxury property located in a historic bank building in the very center of Madrid. Messerli describes the fabulous rooms and suites, the rooftop Dani restaurant, and an incredible four story spa with pool that makes this Four Seasons a wonderful place to book your clients. For more information, visit www.fourseasons.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Marilyn Cairo, vice president of global sales for Premier Worldwide Marketing, representing Karisma Hotels and Resorts, talks with James Shillinglaw of Insider Travel Report about the brand new Nickelodeon Hotels & Resorts Riviera Maya, the perfect resort for a family vacation. Cairo details all the famous Nickelodeon characters that guests can meet during their stay, how the Aqua Nick waterpark has quickly become a favorite for kids and adults, the range of family friendly accommodations, and how the Nickelodeon theme carries over into the dining experience on the property. For more information, visit www.karismahotels.com/nickelodeon-hotels-resorts/riviera-maya.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Victor Hugo, executive chef aboard World Navigator, talks with James Shillinglaw of Insider Travel Report about what your clients will find to dine on aboard this new luxe-adventure ship from Atlas Ocean Voyages. Hugo details the wide variety of cuisine offered at the indoor and outdoor main restaurant, Porto, as well as the 7 Aft Grill located near the pool, and the daily snacks at Paula’s Pantry. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Helen McCabe-Young, vice president of marketing for Virtuoso, talks with James Shillinglaw of Insider Travel Report about what’s new with the luxury travel network’s marketing, including updated features and functionality for Wanderlist, the group’s tool to help luxury travelers plan and dream about their future vacations. McCabe-Young also details other marketing programs, such as an updated logo, a revamped website, new direct and email marketing and much more to help Virtuoso agency members and preferred partners. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Luis Santos, hotel manager for the new World Navigator, talks with James Shillinglaw of Insider Travel Report about this new luxe adventure ship from Atlas Ocean Voyages. Santos details the range of accommodations, the dining, the service and everything else that’s offered onboard to keep guests pampered and comfortable during their expedition cruise. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
As our world opens up to travel again, Tourism Cares, the non-profit group focusing on sustainable travel, has introduced a new series, “Robin Tauck: In Conversation on the Future of Travel,” featuring respected travel and tourism leaders talking about how to create a brighter future for travel. In this edition of those interviews, Tauck, chairman of Tourism Cares, talks with James Shillinglaw, editor in chief and co-founder of Insider Travel Report, and Arnie Weissmann, editor in chief of Travel Weekly and editorial director of Northstar Travel Group. For more information on Tourism Cares, visit www.tourismcares.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Kolner, senior vice president-strategy for Virtuoso, talks with James Shillinglaw of Insider Travel Report at this month's Virtuoso Travel Week in Las Vegas about what the luxury travel network is providing to its travel agency members as we emerge from the pandemic. From restructured events to a new guide to entry requirements for countries, from new productivity and booking tools to new exclusive hotel offers, Kolner details what's new at Virtuoso. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alberto Aliberti, president of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about the excursions, onboard programs and entertainment aboard his brand new luxe adventure ship World Navigator, which just went into service earlier this month. Aliberti talks about the expeditions the ship will feature in every destination, including the Antarctic, as well as the nightly entertainment and daytime activities onboard, including fascinating lectures and insights delivered by the expedition team. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alberto Aliberti, president of Atlas Ocean Voyages, talks with James Shillinglaw about his line’s new World Navigator, a revolutionary luxe-adventure ship that made its debut earlier this month. Aliberti details the many new features of the vessel, including its accommodations, dining, activities and expedition program. The first of five planned Atlas Ocean ships, World Navigator is now sailing on Greece and Egypt itineraries before moving to the Caribbean for its official christening this fall. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Tombaugh, president of Tauck and co-godmother of Tauck’s new Andorinha, talks with James Shillinglaw about this brand new river ship designed specifically for Portugal’s Douro River. Tombaugh details the many features of this new vessel, including a new sun deck, a new dining and lounge area. She also talks about what this will mean to Tauck as it expands its river cruise product. For more information, visit www.tauck.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dan Mahar, CEO of Tauck, talks with James Shillinglaw of Insider Travel Report at the christening of Tauck's new Andorinha riverboat earlier this month on Portugal's Douro River. Mahar details the many new features of this revolutionary riverboat, Tauck's first in Portugal, from the unique sundeck, with a collapsible Arthur's restaurant and large pool, to the atrium-like, two-deck lounge and restaurant. For more information, visit www.tauck.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Greg O'Hara, founder and senior managing director of Certares, talks with James Shillinglaw of Insider Travel Report aboard Atlas Ocean Voyages' first ship, World Navigator. O'Hara, whose firm is an investor in Atlas Ocean Voyages, talks about Certares' strategy in financing multiple travel companies, including Internova Travel Group, American Express Business Travel, G Adventures, AmaWaterways and more. Certares recently helped rescue bankrupt Hertz Corporation, making it one of the most active investment firms in the travel industry. O'Hara describes his firm's strategy to provide capital to distressed travel companies and invest in new travel ventures and more. For more information, visit www.certares.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report about how his luxury travel network just pulled off the largest travel conference of the year and how Virtuoso has helped its members get through the pandemic crisis. Upchurch also reveals what advance travel bookings look like for his group for the rest of this year and into 2022 and beyond, and how the pandemic has impacted luxury travel and travel in general for the next decade and beyond. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mario Ferreira, CEO of Atlas Ocean Voyages, Mystic Cruises and DouroAzul, talks with James Shillinglaw of Insider Travel Report aboard the brand new World Navigator about the many features and amenities of this luxury expedition vessel from Atlas Ocean. Ferreira is known for building and operating river cruise ships on the Douro River in Portugal and on rivers in the rest of Europe. Now he's taking to the oceans with World Navigator, the first of five vessels planned for Atlas Ocean, with cruises around the world ending this year in Antarctica. For more information, visit www.atlasoceanvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andre Gerondeau, chief operating officer for Melia Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about how his company is recovering from the pandemic downturn, where it's growing, how it is differentiating its brands, and how it is showcasing its premium hotel brands. For more information, visit www.melia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Spyros Maganiotis, commercial director Divani Collection Hotels, talks with Alan Fine of Insider Travel Report about his collection of seven luxury hotels in Greece, but more specifically, the three hotels in Athens that travel advisors can book for clients who would like experience historic Athens two blocks from the Acropolis, modern Athens for shopping and nightlife, and seaside Athens on the Greek Riviera. For more information, visit www.divani.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Harry Sommer, president and CEO of Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about Norwegian Encore's first U.S. voyage to Alaska, how Norwegian has maintained the quality of the cruise experience while protecting passenger health, with a glimpse of the updated onboard hospital and ICU, as well as the partnerships Norwegian developed with the people of Hoonah and Ketchikan to create two new ports offering a variety of experiences. Sommer also offers his take on the recent Florida court decision permitting Norwegian to ask guests if they have been vaccinated. For more information, visit www.ncl.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leaders of some of the top consortia and marketing groups focused on luxury travel offer their assessment on what has changed in luxury travel and what has changed for luxury travel advisors after the pandemic. Will luxury travel return quickly? Will it emerge in the same way? James Shillinglaw, editor-in-chief of Insider Travel Report moderates a panel with Matthew Upchurch, chairman and CEO of Virtuoso; Alex Sharpe, president and CEO of Signature Travel Network; Gabe Rizzi, president of Internova Travel Group and David Harris, president and CEO of Ensemble Travel Group. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
As our world opens up to travel again, now is the time for leaders to unite and rebuild travel and tourism for the better. Tourism Cares, the non-profit group focusing on sustainable travel, has introduced a new series, “Robin Tauck: In Conversation on the Future of Travel,” featuring respected travel and tourism leaders talking about how create a brighter future for travel. In this edition, Tauck, chairman of Tourism Cares, talks with Kelly Craighead, president and CEO of Cruise Lines International Association (CLIA). For more information on Tourism Cares, visit www.tourismcares.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
They used to be called luxury tours and now they are luxury guided vacations. What makes them different from other tours and what experiences do they offer that you can’t find anywhere else. And how can travel advisors sell even more luxury guided vacations? James Shillinglaw, editor-In-chief of InsiderTravelReport.com moderates a panel including Jennifer Tombaugh, president of Tauck; Guy Young, president of Luxury Gold and Insight Vacations; Keith Baron, president-U.S. of Abercrombie & Kent U.S.A.; Sherwin Banda, president of African Travel Inc.; and Helen Giontsis, president of Kensington Tours. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Is business beginning to return in the luxury hotel space and does this vary by country? What is the most important feedback hotels are getting from guests coming to stay now? How can hoteliers and travel advisors communicate what is open and what is not available at a hotel or resort at the moment? And how can travel advisors help hotels today? Join moderator Peter Bates, president of Strategic Vision, Inc. with panelists Jonathan Raggett, managing director at Red Carnation Hotels Collection; Chris Hamaway, executive vice president and chief sales and marketing officer at Montage International; Andrea Filippi, vice president of global sales at Belmond; and Rick Harvey Lam, senior vice president of global luxury brand management for Accor. This discussion was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Geoffrey Kent, president and CEO of Abercrombie & Kent and one of the founders of luxury guided vacations, talks with James Shillinglaw about how he helped create the category and how he is still looking to innovate in the future. Discover the past, present and future of luxury touring with tour veteran Geoffrey Kent. This interview was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show. For more information, visit www.abercrombiekent.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mary Jean Tully, founder and CEO of Tully Luxury Travel, talks with Alan Fine of Insider Travel Report about her impressions of Silversea Cruises' newest ship, Silver Moon, and how to sell it. Tully details the many new features of this luxury vessel and also offers her views on the future of luxury travel as we emerge from the pandemic. For more information, visit www.tullyluxurytravel.com and www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason Liberty, executive vice president and chief financial officer of Royal Caribbean Group, talks with Alan Fine of Insider Travel Report about the strategy behind acquiring Silversea Cruises, why it was a good idea to complete the deal in the middle of the pandemic, and how the sale of Azamara fit into Royal Caribbean's strategy. For more information, visit www.royalcaribbeangroup.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Sacks, director of Silversea Cruises' S.A.L.T. program (Sea and Land Taste), talks with Alan Fine of Insider Travel Report about Silversea's newest ship, Silver Moon, and its S.A.L.T. Kitchen, S.A.L.T. Bar, S.A.L.T. Lab and S.A.L.T. excursions, which fully immerse guests in culinary history, technique and indulgence. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Roberto Martinoli, President and CEO of Silversea Cruises, takes Alan Fine of Insider Travel Report on a private walking tour of his new luxury ship, Sliver Moon, currently cruising in Greece. Shipbuilder Martinoli highlights in detail both the differences between Silver Moon and her sister ship, Silver Muse, as well as his own favorite parts of the ship. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rudi Schreiner, president, CEO, co-owner and co-founder of AmaWaterways, talks with James Shillinglaw about what makes a luxury river cruise today in terms of product, service and destinations. Schreiner is considered one of the fathers of river cruising and he’s upgraded his cruise line to put it firmly in the luxury space. This interview was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show. For more information, visit www.amawaterways.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Richard Fain, chairman and CEO of Royal Caribbean Group (RCG), talks with Alan Fine of Insider Travel Report about what RCG did to support Silversea's return to cruising, how the light at the end of the COVID tunnel is now merely foggy patches, and how he out-cooked Roberto Martinoli, Silversea's president and CEO. For more information, visit www.royalcaribbean.com and www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Silversea Cruises CEO Roberto Martinoli and Chief Commercial Officer Barbara Muckerman talk with Alan Fine of Insider Travel Report about their new ship Silver Moon, which began sailing the Greek islands round-trip out of Athens late last month. They focus on Silversea’s new S.A.L.T. culinary program, how their new ship delivers luxury even with COVID protocols and other new features of the vessel. For more information, visit www.silversea.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Fridman, minister of tourism for the Mexican state of Yucatan, which includes Merida and Chichén Itzá, talks with Alan Fine of Insider Travel Report about the U.S. State Department allowing U.S. citizens to visit Mexico, now a category one destination. Fridman talks about the return of cruising and the viability of Merida Airport over more traveled Cancun Airport to visit Chichén Itzá, Mayan and colonial villages and 19 archeological sites. For more information, visit www.yucatan.travel.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
What’s the future for travel agencies in the luxury travel space? How are they adapting with new products and services to serve their clientele? Will luxury travel agencies emerge even stronger after the pandemic? This panel of leading travel agency experts, which took place last month during our Virtual Vacation Expo-New Age of Luxury, takes on these questions. Moderator James Shillinglaw, editor-in-chief of InsiderTravelReport.com, talks with Jack Ezon, founder and managing partner of Embark Beyond; Michael Johnson, president of Travel Edge; Valerie Wilson, chairman of Valerie Wilson Travel; and Albert Herrara, chief commercial officer for Global Travel Collection.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Pascal Forotti, managing director of the Watergate Hotel in Washington, D.C., talks with Darley Newman, PBS travel host reporting here for Insider Travel Report, about his historic hotel next to the Potomac River and Georgetown. The hotel was renovated and reopened in 2016, featuring a whiskey bar with more than 350 types of whiskey in over 2,500 bottles. With next year being the 50th anniversary of the Watergate break-in of 1972, guests can visit or reside in room 214, the site of the Watergate scandal. Called the Scandal Room, it has been made into a museum of the 1970s and the events that happened there. For more information, visit www.thewatergatehotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Donald Contursi, president of Lip Smacking Foodie Tours, talks with Alan Fine of Insider Travel Report about hosting commissionable VIP dining experiences, including dinner, lunch, brunch and a drinking tour, where guests visit four top venues, tasting three to four signature dishes at each one, all led by highly knowledgeable tour guides. Contursi describes a tour that visited ARIA Resort & Casino and its restaurants Catch, Bardot Brasserie and Javier's, as well as Mastro's Ocean Club at CityCenter, where guests enjoy flamed sushi, bubbling cocktails and more. For more information, visit www.lipsmackingfoodietours.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Adam Stewart, executive chairman of Sandals Resorts, talks with James Shillinglaw of Insider Travel Report about his late father’s impact on the all-inclusive resort business, and what he accomplished with Sandals and Beaches resorts. Stewart also reveals how he will run his luxury resorts going forward, including his growth plans for the future and what he hopes Sandals will become. This interview was originally broadcast as part of our Virtual Vacation Events-New Age of Luxury virtual show. For more information on Sandals, visit www.sandals.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Karen Whitt, vice president-sales and marketing at The Hartling Group, which owns and operates the Shore Club and other resorts on Turks & Caicos, talks with James Shillinglaw of Insider Travel Report, about one of the most interesting and challenging group bookings at the resort during the pandemic—and you have to see this to believe it. She also provides an update on the property and how it’s fared during the COVID-19 restrictions. For more information, visit www.theshoreclubtc.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Aldo Sarnatoro, commercial director for Neos Air, talks with James Shillinglaw about his airline, Italy’s second largest, and its new route from New York JFK to Milan Malpensa. Neos offers international flights and domestic service within Italy and just might be one of the best ways to get to Italy today. For more information, visit www.neosair.it.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Geoffrey Weill, founder and owner of Geoffrey Weill Associates Inc., a travel public relations and marketing company based in New York, talks with James Shillinglaw of Insider Travel Report, about his new book “All Abroad: A Memoir of Travel and Obsession,” published by the Wisconsin University Press. Weill details how travel became is obsession and how it profoundly impacted his life. Follow him on Instagram @geoffrey_2050. His book is available on Amazon by searching for “All Abroad: A Memoir of Travel and Obsession.”
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Soraya Al-Olama, assistant manager, North America for Dubai Tourism, talks with James Shillinglaw about how Dubai has fared during the pandemic, what the protocols are for American visitors, what tourism numbers look like, and how the upcoming Dubai Expo, set to begin in October this year, will help boost travel for Dubai and the UAE. For more information visit www.visitdubai.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bonnie Lee, president and founder of Travel Quest Network, talks with James Shillinglaw of Insider Travel Report about the Celestyal Cruises experience onboard Celestyal Crystal. Celestyal offers a unique destination immersion in the Greek islands and beyond with comfortable accommodations, great dining and surprisingly good entertainment. Get Bonnie's take on what Celestyal delivers in this interview. For more information, visit www.celeystalcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Monja Salvati, cruise director on Celestyal Crystal, talks about the surprisingly good entertainment program onboard the ship, which specializes in delivering the islands of Greece and other destinations in the Eastern Mediterranean. Salvati details nightly performances featuring a Cuban cast of singers and dancers that your clients will certainly enjoy after their days touring the islands. For more information, visit www.celestyalcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Derek Stewart, sales manager-global cruise partnership for American Airlines, talks with James Shillinglaw of Insider Travel Report about how his airline forges agreements with ocean and river cruise lines to get your guests to their cruise. In a year following the pandemic, this means figuring out just how much lift is required to such destinations as Greece and other places where cruising has restarted. For more information, visit www.americanairlines.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gordon Dirker, vice president of business development for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report aboard Celestyal Crystal about how you can better sell the Greek Island cruise experience that his company offers. Celestyal's focus is on delivering the islands of Greece and other destinations in the Eastern Mediterranean on a ship that features comfortable accommodations, good food and surprisingly good entertainment. For more information, visit www.celestyalcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lindsey Epperly, founder of Epperly Travel, and Julia Pirrung, founder of Jetset World Travel, talk with James Shillinglaw of Insider Travel Report about the reasons behind their combination and what the resulting luxury host travel agency, Epperly Travel, will deliver to high-end clients in the future. Epperly’s agency purchased Pirrung’s shop in a bid to get more independent travel advisors, increase training and education for those advisors, and grow business in the post-pandemic travel world. For more information, visit www.epperlytravel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vassilios Gazikas, director-marine operations, for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report aboard Celestyal Crystal about his line's fleet, which includes Celestyal Crystal, Celestyal Olympia and the upcoming Celestyal Experience (March 2020). Discover what Celestyal offers to guests with its unique series of sailings to the Greek islands and beyond. For more information, visit www.celestyalcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Theophilides, chief executive officer for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about how his Greek and Mediterranean specialist cruise line has restarted operations with two ships, with a third on the way in 2022. Celestyal offers multiple itineraries of the Greek islands and more using classic, comfortable ships with good food and surprisingly good entertainment. For more information, visit www.celestyal.com/us.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sofia Zacharaki, deputy minister of tourism for Greece. talks with James Shillinglaw of Insider Travel Report about how her country is helping to get travelers back, what protocols are required to enter Greece, how the country has encouraged the restart of cruising and much more. For more information, visit www.mintour.gov.gr/en/archiki-english.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stewart Weiner, chief operating officer of the Morgan Resort & Spa, talks with James Shillinglaw of Insider Travel Report about his brand new property located on St. Maarten just minutes away from the airport. This sleek, thoroughly modern resort reflects a Miami Beach-like vibe complete with large suites, a great restaurant, spa and a designer pool directly on the ocean. And yes, you can watch all those the flights jetting into the island, too! For more information, visit www.themorganresort.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
JP Roberts, general manager; Rachael Stroop-Elias, director of sales; Heather Karst, food and beverage general manager; and GR Boone, director of nightlife, talk with Alan Fine of Insider Travel Report about their upscale hotel and how they successfully counter-program the typical Nashville honky-tonk entertainment just around the corner. Dream Hotel Nashville features innovative food and drink, a crafty mixology bar, a dive bar called Snitch, a secret, hidden DJ-driven speakeasy called Dirty Little Secrets, and a high-octane party brunch.. For more information, visit www.dreamhotels.com/nashville.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ralph Radtke, general manager and regional vice president at the Ciragan Palace Hotel Kempinski, talks with James Shillinglaw of Insider Travel Report about his palatial property located in Istanbul directly on the Bosphorus. A former home to Ottoman royalty, Ciragan Palace has opulent accommodations, multiple fine dining options, a world-class spa and a large outdoor pool, plus great service. For more information, visit www.kempinski.com/tr/istanbul/ciragan-palace.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ivana Klaric, general manager of the Cornaro Hotel in Split, Croatia, talks with James Shillinglaw of Insider Travel Report about her well-located property featuring a wide variety of accommodations, dining venues and a signature rooftop bar overlooking the city. The Cornaro is also located just a block away from one of Split's main attractions, Diocletian's Palace, home to one of Rome's most notorious emperors. For more information, visit www.cornarohotel.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Siniša (Simon) Matković Mikulčić of Secret Hvar, a top tour guide to the popular Croatian island, talks with James Shillinglaw of Insider Travel Report about what your clients can experience on Hvar, including the historic town of Star Grad, another town known as the “Venice” of Hvar, the town of Hvar itself, as well as the many great local restaurants and wineries on the island. For more information on Hvar, visit www.visithvar.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Denis Martin, new general manager of Maslina Resort on the beautiful island of Hvar in Croatia, talks with James Shillinglaw of Insider Travel Report about what his brand new luxury resort, already recognized by luxury travel publications and agency groups, offers in terms of accommodations, dining, spa and more. Maslina opened last August to wide acclaim and is now ready to host guests interested in discovering the many charms of Hvar. For more information, visit www.maslinaresort.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zoran Pejovic, development director of the new Maslina resort, talks with James Shillinglaw of Insider Travel Report about his luxury Relais & Chateaux property set into a hillside on the coast of Hvar island in Croatia. With 50 designer suites, unique modern architecture and furnishings, a gourmet restaurant and a large spa, this is a truly a destination resort on one of Croatia’s most beautiful islands. For more information, visit https://maslinaresort.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Petar Razovic, director of Hvar Tourist Board, talks with James Shillinglaw of Insider Travel Report on a tour of his island in Croatia. Hvar has a great history showcased in its main towns of Hvar and Stari Grad, wonderful wineries like Tomic, rustic restaurants serving regional specialties, great beaches and incredible scenery. For more information, visit www.visithvar.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Martina Bienenfeld, CEO of the Zagreb Tourist Board, talks with James Shillinglaw of Insider Travel Report about her city’s ambience and many attractions. Zagreb is a city of parks, gardens, restaurants and cafes, street markets, imperial architecture and unique museums. Think a quieter even more livable Vienna or Budapest, reflecting Zagreb’s Austro-Hungarian empire roots. For more information, visit www.infozagreb.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Max Krizmanic, general manager of the Esplanade, the top hotel in Croatia’s capital of Zagreb, talks with James Shillinglaw of Insider Travel Report, about his luxury property’s accommodations, gourmet dining and location in the heart of the city. The art-deco Esplanade was once a key stop on the Orient-Express train and it carries on the traditions of a grand dame hotel. For more information, visit www.esplanade.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Graeme Cockburn, corporate executive chef for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report about the new cuisine onboard the newly "stretched" Star Breeze, which will be installed in two more ships, Star Legend and Star Pride. Cockburn describes what goes into cooking the Spanish food in Cuadro 44 and the great BBQ in Star Grill by Steven Raichlen. It's all part of the even more luxurious Windstar experience that includes great food and wines. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ivan Maslac, commercial director of Dubrovnik Airport, talks with James Shillinglaw of Insider Travel Report, about the surge in flights to his Croatian airport from the U.S., including new service from Delta Air Lines and United Airlines, as well as other European carriers. American Airlines also is widely expected to introduce seasonal service as well. It’s all positioning Dubrovnik and Croatia for an expected tourism boom as we emerge from the pandemic. For more information, visit www.airport-dubrovnik.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Culinary guru Peter Tobler, director of hotel operations for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report about the two new restaurants on the newly "stretched" Star Breeze, which will be installed in two more ships. Tobler describes the cuisine in Cuadro 44, a Spanish dining venue, and Star Grill by Steven Raichlen, an outdoor barbecue restaurant, plus how Windstar has upgraded its main Amphora restaurant, Veranda and Candals. It's all part of the even more luxurious Windstar experience. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Ana Hrnic, director of the Dubrovnik Tourism Board, talks with James Shillinglaw of Insider Travel Report about how her iconic destination is emerging after the pandemic. Known as a popular cruise stop and for being one of the locations used in the hit TV series “Game of Thrones,” Dubrovnik has long been one of the top places to visit in Croatia, and recently hosted the ASTA Destination Expo. For more information, visit www.visitdubrovnik.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dubrovnik Mayor Mato Frankovic talks with James Shillinglaw of Insider Travel Report about how tourism is coming back to the historic Croatian city after a year of downturn. Frankovic, who spoke at last month's ASTA Destination Expo in Dubrovnik, showcases his city's many attractions and new promotions to get tourism back but keep overtourism from returning. For more information, visit https://visitdubrovnik.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Steven Simao, vice president of sales for Windstar Cruises, talks with James Shillinglaw of Insider Travel Report aboard the newly refurbished and stretched Star Breeze, the first of three ships that the cruise line is revamping to include 50 more suites, a larger spa, two new specialty restaurants and a larger pool. Simao offers strategies for travel advisors on how to sell Windstar's new luxury vessels. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Slaven Zabo, director-commercial division for Croatia Airlines, talks with James Shillinglaw of Insider Travel Report about how visitors to Croatia can best get around the country using his carrier’s convenient service linking major Croatia cities and towns, as well as top European hubs. With modern, clean and efficient airports, a comfortable fleet of small and mid-sized aircraft, Croatia Airlines can get your clients to all of the country’s hot spots. For more information, visit www.croatiaairlines.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Prelog, president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report aboard the newly renovated Star Breeze, the first of three Windstar ships to be “stretched” to accommodate more guests, house more specialty restaurants and feature a bigger spa. Prelog details what the ship’s 50 new suites offer, the new Cuardo 44 Spanish restaurant and the new Star Grill by Steve Raichlan, the revamped spa, and other additions to Star Breeze as Windstar puts the focus on even more luxury for guests. For more information, visit www.windstarcruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kristjan Stanicic, director of the Croatian National Tourist Board, talks with James Shillinglaw of Insider Travel Report at last month’s ASTA Destination Expo in Dubrovnik about what Croatia offers as a travel destination, including magnificent cities, islands, history, culture, food and more. Stancic also talks about the significance of the ASTA Destination Expo to Croatia as we emerge from the pandemic. For more information about Croatia, visit www.croatia.hr.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report about his group’s Destination Expo, which was held in Dubrovnik, Croatia last month after being postponed twice because of the pandemic. Kerby celebrates an event for 150 top travel advisors that was one of the first of its kind after the COVID-19, immersing ASTA travel advisors in all things Dubrovnik and all things Croatian. For more information, visit www.asta.org.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Scott Sibella, president of Resorts World Las Vegas, talks with Alan Fine of Insider Travel Report about his brand new casino-hotel property, which includes three Hilton brands, 40 dining venues, shopping, great entertainment, and a lively 5.5 acre pool deck. It’s the newest property on the Las Vegas Strip and it’s ready for its close-up. For more information, visit www.rwlasvegas.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Miller, our travel attorney expert, talks with James Shillinglaw of Insider Travel Report about how the hotel industry has been affected by the COVID-19 crisis, including why hotel rates first fell then rose, the shortage of hotel staff, lower service levels, why some hotels have been shuttered completely, and what travel advisors and their clients should be concerned about as we emerge from pandemic. To reach Jeff Miller, email jrmiller486@gmail.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Simon Mayle, event director for ILTM North America, talks with James Shillinglaw of Insider Travel Report about the upcoming ILTM (International Luxury Travel Market) North America, scheduled as an in-person event in Mayakoba on the Riviera Maya in Mexico for Sept. 20-23. With an expected attendance of 250 travel buyers (advisors) and 250 suppliers, ILTM North America will be the first “live” for ILTM in advance of several other shows and ILTM Cannes, set for Dec. 6-9. For more information, email Simon Mayle at simon.mayle@rxglobal.com or visit www.iltm.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kelly Messina, senior director of leisure sales for the Las Vegas Convention & Visitors Authority, talks with Alan Fine of Insider Travel Report about how Las Vegas had to earn traveler confidence after the pandemic, but is now back to promoting entertainment and vacations to the destination. Messina also talks about the extension to the underground Vegas Loop to include the newly opened Resorts World, the upcoming Madison Square Garden or MSG Sphere, and many more attractions. For more information, visit www.visitlasvegas.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Lisa Lutoff-Perlo, president and CEO of Celebrity Cruises, talks with James Shillinglaw about how her cruise line is positioned in the market today and why she believes big ship luxury is the wave of the present and the future. After a weekend when Celebrity launched its first ship from Fort Lauderdale, Lutoff-Perlo describes how changes to the cuisine (from Chef Daniel Boulud), an expansive suite product, a massive full-service spa, and lots and lots of space now make Celebrity a candidate for your luxury clients. This interview was originally posted during our recent Virtual Vacation Events-The New Age of Luxury virtual show, but we are offering it now for those who may not have attended that event. For more information on Celebrity, visit www.celebritycruises.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rita McClenny, president and CEO of Virginia Tourism Corporation, talks with Alan Fine of Insider Travel Report about her home state, one that is steeped in history, but now making efforts to retell it more truthfully than ever, with compassion and inclusion. McClenny also speaks about Virginia's new hotels, attractions and screen tourism sites, including those of "The Walking Dead." For more information, visit www.virginia.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Joel Cohen, general manager of Beyond Times Square, a New York focused tour operator, and Bob Hoffman, vice president of Broadway Inbound, Inc., a part of The Shubert Organization and a provider of Broadway tickets for groups, tour operators, and the travel industry, talk with Alan Fine of Insider Travel Report about which shows and theaters are opening, when, and with what health and safety protocols in place, as well as luxury tours of New York City that include backstage passes and dinners with Broadway performers. For more information, visit www.btsq.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Oleg Pavlov, founder and CEO of Quadrum Global, the developer of Arlo Hotels, talks with James Shillinglaw of Insider Travel Report, about the impact of the new Arlo Midtown on the Arlo brand. Arlo, which currently has three hotels in Manhattan and one in Miami, is designed for a hip new traveler who wants spacious public areas to work and network, efficient rooms, great bars and restaurants. Pavlov talks about the Arlo concept and his plans for expansion. For more information, visit www.arlohotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Laura McMillan, director of audience strategy at Coventry City of Culture Trust, talks with James Shillinglaw of Insider Travel Report about how Coventry was selected as a city of culture, what programs are being offered, what events Americans should be interested in attending, the history of the city and much more. The good news is that while the celebration has already begun, it will last well into next year, meaning there’s still time to book your clients to Coventry when Britain opens to Americans as expected later this summer. For more information, visit https://coventry2021.co.uk.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Miller, our expert travel attorney, talks with James Shillinglaw of Insider Travel Report about the car rental business as we emerge from the pandemic, including why rates are so, the shortage of cars, what coverage your clients really need, what happens if car is damaged during the rental, the advantages of being part of a frequent-renter program, whether you should pay for that full tank of gas and much more. To reach Jeff, email jrmiller486@gmail.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nirmal Saverimuttu, chief commercial and experience officer for Virgin Voyages, talks of Insider Travel Report about how the concept for the cruise line was developed, how the brand truly reflects the Virgin ethos, who the target customers are, and what the Virgin difference really is. And Saverimuttu should know since he’s been involved in Virgin Voyages from the very beginning. For more information, visit www.virginvoyages.com or www.firstmates.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Chris Stubbs, senior director of sailor experience for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about all the unique new dining and entertainment concepts that will debut on Scarlet Lady, making it a “different way to sail.” From high-end gourmet to more casual fare, the ship will have a culinary offering for every guest. From music to “pop-up” events, Virgin sailors will experience a very different kind of cruise entertainment. For more information, visit www.virginvoyages.com or www.firstmates.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jennifer Tombaugh, president of Tauck, talks with James Shillinglaw of Insider Travel Report about how the upscale tour operator is relaunching its tour, cruise and river cruise programs later this summer in Europe, Africa and Latin America. Tombaugh details what went into the decision to restart operations at this time and how Tauck will finally christen its river ship on the Douro in Portugal. For more information, visit www.tauck.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dee Cooper, senior vice president of design for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about her company’s revolutionary approach to designing its three ships, including the décor of cabins and opulent suites, restaurants and other public rooms, theaters, nightclubs, outdoor and indoor lounges. This is the third of five videos detailing the innovative features and policies of Virgin Voyages. For more information, visit www.virginvoyages.com or www.firstmates.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Alex Zeitz, senior manager-sailor experience for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about what guests (sailors) will do on the new cruise line’s Shore Things land excursions (which are commissionable) as well as what they will do at Virgin Voyages’ private beach club on Bimini. This is the second video in a series of five on Virgin Voyages and its upcoming new ship Scarlet Lady. For more information, visit www.firstmates.com or www.virginvoyages.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Dan Blanchard, founder and CEO of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report on the last day of their seven-day sailing in Alaska onboard the 86-guest Wilderness Legacy. Blanchard wraps what was thrilling cruise that included kayak rides, bushwhacking hikes, skiff adventures, lots of wildlife viewing and great dining experiences. With UnCruise, adventures can be as extreme or as tame as you want and this voyage proved you can send your clients on a small ship cruise despite the pandemic and its after effects. For more information, visit www.uncruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Claudio Zemp, director-Americas for Switzerland Tourism, talks with James Shillinglaw about his country’s reopening to vaccinated Americans, now set for June 28 (see related story in this issue). He also details how Switzerland is launching a new b-to-b and b-to-c campaign to attract more American visitors this summer and beyond, all on the heels of a widely praised earlier campaign starring tennis star Roger Federer. For more information, visit www.myswitzerland.com/trade.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Diorio, associate vice president-North American sales for Virgin Voyages, talks with James Shillinglaw of Insider Travel Report about how his brand new cruise line will work intimately with its First Mates (Virgin Voyages’ name for travel advisors), including programs to train them how to sell the revolutionary cruise product, commission policy, fam cruise opportunities and the keys to selling the Virgin Voyages cruise experience. This is the first in a five-part series on Virgin Voyages, which will debut this September with the new Scarlet Lady. For more information, visit www.firstmates.com or www.virginvoyages.com.
Chef Brendan Monts, who heads up the kitchen onboard Wilderness Legacy, talks with James Shillinglaw of Insider Travel Report about all the great dining choices on UnCruise Adventures’ Alaska sailings, including a selection of three or four main courses for breakfast, lunch and dinner and some fabulous desserts. Monts also previews the dining selections available each day during a breakfast briefing. The surprisingly good food gets guests stoked to take on Alaska during their daily adventures in Alaska. For more information, visit www.uncruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bobby DeMarinis, head expedition guide onboard UnCruise Expeditions’ Wilderness Legacy, talks with James Shillinglaw about the incredibly wide variety of adventures that guests can experience on their small ship Alaska cruise, everything from “bushwacking’” to kayaking, as well as the wildlife, natural surroundings and guides themselves that make the sailing so special. For more information, visit www.uncruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
UnCruise Adventures Expedition Leader Jessica Skiba, known onboard as “Skiba,” talks with James Shillinglaw of Insider Travel Report about the expeditions and shore excursions available onboard Wilderness Legacy on its Alaska cruise. These range from the aggressive “bushwacking” hikes up mountains with no trails to all-day kayaking trips, from nature hikes to skiff rides, from light kayaking to paddleboarding. Guests can find any level of adventure they want with UnCruise. For more information, visit www.uncruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Doug Coughenour of UnCruise Adventures’ Wilderness Legacy talks with James Shillinglaw of Insider Travel Report about his classic 86-guest vessel, which began plying the waters of Alaska once again last month. Capt. Coughenour talks about his ship’s accommodations, public areas, dining and adventure excursions during this up-close-and-personal sailing to explore Glacier Bay National Park and much more in Alaska. For more information, visit www.uncruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Capt. Dan Blanchard, CEO of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report about one of the first Alaska cruises this year onboard the 86-guest Wilderness Adventurer. Blanchard talks about the mix of adventure, wildlife, scenic beauty and history you get on an UnCruise sailing. This is the first of six videos focused on the cruise we experienced on Wilderness Adventurer last month. For more information, visit www.uncruise.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Dan Austin, founder and CEO of Austin Adventures, talks with Alan Fine of Insider Travel Report about his family-owned adventure travel company with decades of experience, extensive access to the U.S. National Parks, and the ability to create custom luxury itineraries with hot air balloon rides and helicopter mountain top dinners. Austin used the pandemic to double-down and find, hire and train top unemployed guides to be ready for the resumption of travel. A Virtuoso member and a staunch supporter of travel advisors, he was one of the first suppliers to create an early commission program. For more information, email dan@austinadventures.com or visit www.austinadventures.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andy Uttley, director of sales for JacTravel, talks with James Shillinglaw of Insider Travel Report about how his destination management company specializing in Scotland, England, Wales and Ireland can help your clients get the best travel experiences as Britain opens up to travel post-pandemic. For more information on JacTravel, call 800-472-5508 or visit www.jactravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Nils Bergmann, general manager of the Kimpton Goodland in Fort Lauderdale, Fla., talks with Darley Newman, producer and TV travel show host, reporting for Insider Travel Report, about his art deco hotel just two blocks from the beach. Built in the 1950s and registered as a historic building, the hotel features Kimpton boutique touches, including a yoga mat in each room, plush robes, bikes, umbrellas and a pet friendly environment. For more information, visit www.goodlandhotelftlauderdale.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Laura Schofield, general manager of the Conrad Washington D.C., talks with James Shillinglaw of Insider Travel Report about her two-year-old luxury hotel featuring a clean, modern design, a popular rooftop bar and spacious and open suites. Schofield details how the hotel got through the pandemic and is poised for a travel resurgence. For more information, visit https://conradwashingtondc.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robin Tauck, new chairman of Tourism Cares, and Greg Takehara, CEO, talk with James Shillinglaw of Insider Travel Report about their non-profit sustainable travel organization’s new branding campaign and its new effort to get more members, including travel agencies, travel advisors and other travel professionals. The goal is to better support the evolving needs of travelers and the destinations they visit around the world. To become a Tourism Cares member, visit www.tourismcares.org/professional-membership. To find out more about Tourism Cares, visit www.tourismcares.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Quentin Desurmont, president of Traveller Made, talks with Alan Fine of Insider Travel Report about his luxury consortia and its eighth annual Essence of Luxury conference, virtual for the second year in a row next week, May 31 through June 4 , set to explore every facet of emotion and how it affects luxury products, services and travel, and how travel "designers" can understand and support the emotions of the ultra-rich. Luxury travel advisors who aren't just booking expensive air and hotels and want to join can email membership@travellermade.com or visit www.travellermade.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gavin Landry, VisitBritain’s executive vice president and director of the Americas, talks with Alan Fine of Insider Travel Report about Britain's pandemic emergence, of course, but then about what's new across the Pond, specifically screen tourism based on Bridgerton and the new James Bond film, as well as new hotels, experiences, and an overview of travel advisor support tools. For more information, visit, www.VisitBritain.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jackie Friedman, president and CEO of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about what travel advisors, especially host agencies and independent contractors, need to survive the next eight months until their commission income is restored. For more information, visit www.nexion.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Harris, president and CEO of Ensemble Travel Group, talks with James Shillinglaw of Insider Travel Report after ASTA Legislative Day about the state of his travel agency cooperative, how it is lobbying with ASTA for measures that would restore income to its travel agency members, how things are progressing both in the U.S. and Canada to get more relief for agencies and travel in general. For more information, visit www.ensembletravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Paula Twidale, senior vice president of travel for the American Automobile Association (AAA), talks with Alan Fine of Insider Travel Report about the organization's annual Memorial Day travel forecast, dark last year due to the pandemic, but back again and hopeful this year, with 37 million set to travel this weekend and 90 percent of those by car (34 million). Twidale's advice is to book early to avoid the possible scarcity caused by an explosion of demand against a slow ramp up, as well as a lack of semi-conductor chips needed for new rental car fleets. For more information, visit www.aaa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Eben Peck, executive vice president-advocacy for the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report at last week's ASTA Legislative Day about what ASTA is seeking from Congress, including support for the SAVE Act, which would help agencies financially; the Alaska Tourism Recovery Act (which actually passed last week after this interview) restarting cruises to the state; and additional measure that would provide another round of Paycheck Protection Plan funds and unemployment benefits for independent contractors. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Zane Kerby, president and CEO of the American Society of Travel Advisors, talks with James Shillinglaw of Insider Travel Report on ASTA Legislative Day about what the Society wants Congress to do to help travel agencies and travel advisors survive the next eight months until their income returns. Key to that recovery is the SAVE Act, which if passed would help agencies recover a high percentage of their income, but also such legislation as the Alaska Tourism Restoration Act, which would allow large cruise ships to sail directly to Alaska ports without stopping in a foreign port. ASTA received good news on that front yesterday when the U.S. House passed its version of the bill and the measure was sent to President Biden for his signature. For more information, visit www.asta.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Filippos Venetopoulos, the third generation CEO of Variety Cruises, talks to James Shillinglaw of Insider Travel Report about how his small ship cruise line is capitalizing on the opening of travel to Greece by offering new itineraries in the region and beyond. Venetopoulos also talks about how Variety has expanded beyond the Med to destinations like Seychelles, French Polynesia, the Suez Canal, Egypt, Israel, Jordan, Oman, Dubai and the Rivers of West Africa. For more information, visit www.varietycruises.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Elizabeth Fettes, chief sales and marketing officer for Premier Worldwide Marketing (Karisma Hotels & Resorts) talks with James Shillinglaw of Insider Travel Report about Karisma’s new Margaritaville Island Reserve Cap Cana in the Dominican Republic, set to make its debut this fall. This second all-inclusive Margaritaville resort, after the first one opened in Riviera Cancun in Mexico last summer, offers luxury villas, private pools and multiple upscale dining options, while reflecting the Jimmy Buffet relaxed luxury vibe. For more information, visit www.karismahotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Peter Yeung, managing director of the Walker Tribeca, talks with James Shillinglaw of Insider Travel Report about his almost brand new hotel located in one of New York City's trendiest and most happening neighborhoods. Veteran hotelier Yeung reveals that the hotel actually opened in late 2019 and remained open throughout the pandemic. But now it's getting ready for its real introduction to the New York scene with a new rooftop bar (the name revealed in this video) opening May 21, a new restaurant helmed by a James Beard award-winning chef and a basement speakeasy. For more information, visit www.walkerhotels.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Shady Ghoneem, managing partner-development, and Saeed Ali, managing partner-sales of marketing, for Genovic Boutiques talk with James Shillinglaw of Insider Travel Report about hotel development in the Arab states of the Gulf and the Maldives. Despite nearby regional unrest and the pandemic, the area continues to see a major influx of luxury hotels. And that growth will only continue as Saudi Arabia grows its tourism infrastructure and Dubai hosts the World Expo this fall. For more information on Genovic Boutiques, visit www.genovicboutiques.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andrea Zito, CEO of Swan Hellenic Limited, talks with James Shillinglaw about his new expedition cruise line with a famed name. Zito details his line’s plans to launch a new ship, Swan Hellenic Minerva, later this year and two more nearly identical vessels in subsequent years, and why his company bought the Swan Hellenic name to focus on expedition cruising. For more information, visit www.swanhellenic.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katina Athanasiou, chief sales officer for Norwegian Cruise Line, talks with James Shillinglaw of Insider Travel Report about the many new features of Norwegian Prima, the first of a new class of ships that Norwegian is introducing next summer. Norwegian Prima will introduce several groundbreaking features in design, including more spacious public spaces, staterooms and suites; a larger redesigned Haven now in the ship’s stern; a upgraded dining and entertainment district now called Ocean Boulevard; and much more. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of Insider Travel Report talks with Brian Leibman, president and CEO of Frosch, Jennifer Wilson-Buttigieg, co-president of Valerie Wilson Travel, Kimberly Wetty Wilson, co-president of Valerie Wilson Travel, and Lara Leibman, executive vice president of Frosch about the mega-travel agency deal that has quickly transformed the market. This next generation of travel leaders, following in the footsteps of the two agencies founders, Richard Leibman and Valerie Ann Wilson, are focused on building the best combined agency, operating under two brands, for high-end corporate travel and luxury leisure travel. For more information, visit www.frosch.com or www.valeriewilsontravel.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jim St. John, president of Precise Hospitality and managing agent for Iconic Santorini, talks with James Shillinglaw about his truly “iconic” hotel set high on the mountain overlooking this classic Greek island. The property houses guests in luxury caves with private pools, provides great locally influenced Greek cuisine and connects them to essential island experiences. Designed for couples, this is the perfect place for honeymoons and romantic getaways. For more information, visit www.iconicsantorini.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Grecia Lopez, general manager, and Diego Velasquez, island ambassador, of Margaritaville Island Reserve Riviera Cancun by Karisma, talk with James Shillinglaw of Insider Travel Report, and their nearly brand new luxury all-inclusive resort on the Riviera Maya. From great rooms and suites to fine dining and more casual fare, from quiet pools and a spa to hammocks and comfortable chairs to watch the sea, this resort exudes all the laid back qualities of a Jimmy Buffet-influenced property for singles, couples and families. For more information, click on Margaritaville Island Reserve Riviera Cancun.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
James Shillinglaw of insider Travel Report talks with veteran travel attorney Jeff Miller, who is also our Travel Law Insider columnist, about one of his favorite topics—the airlines. Miller talks about the financial health of airlines, well supported by the government; airline onboard protocols during the pandemic; fare rules and booking policies during the COVID-19 crisis; and the relationship between airlines and travel agencies. Miller is a travel industry attorney based in Maryland and a full-time faculty member in the College of Business, Hospitality Management Program at Florida Atlantic University in Boca Raton, Fla. You can reach him by emailing jrmiller486@gmail.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
In a talk with James Shillinglaw of Insider Travel Report, Mark Conroy, managing director of Silversea Cruises, talks about how his line is planning to restart cruising out of Greece with its new ship, Silver Moon. Conroy also details other restart plans in the Galapagos and Antarctica, and even the prospects for cruising out of U.S. ports and other Mediterranean ports. He talks about the steps required to get a cruise ship operating again, why World Cruises are booking so well and much more. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Robert-Jan Woltering, general manager of the Fairmont Mayakoba, talks with James Shillinglaw of Insider Travel Report, about plans to renovate his iconic luxury property, the first built in the four-resort Mayakoba complex. Many of those renovations will be complete by the time travel advisors stay at the resort for the annual ILTM-North America luxury travel show in September. For more information visit www.fairmont-mayakoba.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Stacy Small, owner of Elite Travel International in Maui, talks with James Shillinglaw of Insider Travel Report about how she downsized her Virtuoso-affiliated luxury travel agency, rejoined her first host agency and began life again as an independent contractor selling Hawaii and luxury travel. She also details other business ventures she explored during the pandemic and how she worked to change her workstyle and her lifestyle to find happiness and contentment in the new age of travel. For more information, visit www.elitetravelinternational.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Gus Antorcha, president of Holland America Line, talks with James Shillinglaw of Insider Travel Report about his company’s new “Have It All” packages featuring included shore excursions, specialty dining, drinks and Wi-Fi. Antorcha also details Holland America’s fleet today, the upcoming new Rotterdam, and the prospects for cruising out of U.S. ports this year, including the Alaska season. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Andy Levine, president of DuVine Cycling & Adventure Co., now part of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about how his luxury biking tour company is in the right place at the right time for those clients seeking domestic vacations in off the beaten path places in style. For more information, visit www.duvine.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jason van Esso, co-owner with Jonathan David of STFU & Party, talks with James Shillinglaw of Insider Travel Report about his new wave travel agency focused on group trips to such “party” destinations as Las Vegas, Miami, Bimini and beyond. Van Esso and his partner took an idea they had in college and transformed it into a business delivering nightlife, accommodations and transportation to some the hottest destinations for a new generation. For more information, visit www.stfuandparty.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mark Snider co-owner and managing director of Little Gem Resorts, and Gwenn Snider, co-owner and create director of the company, talk with James Shillinglaw of insider Travel Report about Lovango Resort & Beach Club, their newest creation in the U.S.V.I, a private island luxury resort with a full-service beach club, restaurant, hilltop villa and more accommodations to come, including tents and treehouses. For more information, visit www.lovangovi.com or www.littlegemresorts.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sabina Fluxà, vice chairman and CEO of Iberostar, and her sister Gloria Fluxà, vice chairman and chief sustainability officer, talk with James Shillinglaw about their hotel and resort company’s strong focus on their Waves of Change movement aimed at protecting the oceans and leading the way in sustainable travel. For more information, visit www.iberostar.com or www.iberostaragents.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Enrique Calderon, chief operating officer of Posadas, one of the largest hotel operators in Mexico, talks with Alan Fine of Insider Travel Report about La Colección Resorts and its newest adults-only lifestyle resort, the first Live Aqua Beach Resort outside of Mexico in Punta Cana, Dominican Republic, as well as upcoming projects and announcements for the brand. For more information, visit www.lacoleccionresorts.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rocio Lancaster, Undersecretary of Tourism for the Mexican state of Jalisco, talks with James Shillinglaw of Insider Travel Report about the many tourism attractions of her destination, which includes such famed cities as Guadalajara and Puerto Vallarta. Lancaster details new hotels, flights, major celebrations and events, how Jalisco has dealt with the pandemic, and a new campaign to show how it is LGBTQ+ friendly. For more information, visit https://visitjalisco.com.mx.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Black, president of Sky-tours USA, talks with James Shillinglaw of Insider Travel Report, about his new tour operation selling through travel advisors. With a European parent, Sky-tours International, Sky-tours USA will leverage its relationships with top hotels and resorts to sell programs to the Caribbean, Mexico and beyond, offering lucrative incentives that travel advisors can take advantage of to satisfy their clients and profit from. For more information, visit www.sky-toursusa.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
John Long, vice president of sales and marketing for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report on location at Iberostar Bávaro in Punta Cana in the Dominican Republic. This property features five different resorts in one—including the luxury Iberostar Grand Bávaro Coral Level at Iberostar Selection Bávaro, Iberostar Selection Bávaro Suites, Iberostar Dominicana and Iberostar Punta Cana. Over the past year during the pandemic Iberostar also introduced entirely new resort concepts (Coral Level) and completely renovated other sections of the resort (Iberostar Selection) so you can find just the right resort experience for your clients. For more information, visit www.iberostaragents.com or www.iberostar.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Vanessa Famighetti, co-founder of Beyond the Nest with her partner Mary Fusillo, talks with James Shillinglaw about her start-up that creates guided retreats for empty nesters and empty nestees, combining wellness, learning seminars and unforgettable travel experiences—what could be the perfect formula for post-pandemic travel. For more information, visit www.beyondthenest.org.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jon Makhmaltchi, founder of J. MAK Hospitality, talks with James Shillinglaw of Insider Travel Report about how he reacted to the pandemic crisis by taking his hospitality consulting business, where he helps hotels better connect with travel advisors, on the road in a customized van that he drives around the country. For more information, visit www.jmak.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Sven Lindblad, CEO and soon to be co-chair of Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about his move to stop being CEO and take a more strategic role with the company and how Lindblad Expeditions is restarting cruises in Alaska and the Galapagos. Lindblad also reflects on the past, present and bright future for expedition cruising. For more information, visit www.expeditions.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Michelle Fee, founder and CEO of top cruise seller Cruise Planners, talks with James Shillinglaw about Florida’s lawsuit against the Centers for Disease Control to get its conditional sail order preventing cruising out of U.S. ports overturned, Norwegian’s letter to the CDC asking it to reinstate cruising out of the U.S. by July 4, and even a White House meeting earlier this week to address the situation. The upshot: Fee says it looks promising that cruising will return this summer out of Florida and maybe later even in Alaska. For more information on Cruise Planners, visit www.cruiseplanners.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Jeff Miller, our Travel Law Insider columnist and a veteran travel attorney, talks with James Shillinglaw of Insider Travel Report about whether big ship cruising will resume from U.S. ports this summer in the wake of Florida’s lawsuit against the U.S. Centers for Disease Control (CDC) and Norwegian Cruise Line Holdings letter to the CDC asking it to authorize cruise lines to resume sailing on July 4. Miller gives some no-holds-barred responses to what he sees as the futility of these efforts as well as when he sees cruising finally resuming again. You can reach him at jrmiller486@gmail.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
David Giersdorf, founder and president of Global Voyages Group, and a veteran cruise executive, talks with James Shillinglaw of Insider Travel Report about his new book “Hard Ships, Navigating Your Company, Career and Life Through the Fog of Disruption,” why he wrote it, and how his career in cruising led him to write about the lessons in business he’s learned during his career. Giersdorf is offering a free download of the Kindle version of the book to all travel advisors as an expression of gratitude for their support over the years and in hopes and confidence, that there are strategies in this “disruption playbook” that will prove helpful and valuable to them. The five-day window for the free downloads will be Tuesday, April 13 through Saturday, April 17. For the free download, visit www.amazon.com/dp/B08XYTLSS2.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Mina Agnos, founder and president of Travelive, talks with James Shillinglaw of Insider Travel Report, about her luxury destination management company, which offers programs Greece, Turkey, Egypt, Spain and Italy—and just introduced Croatia. Travelive also is extremely well positioned to serve luxury travelers this year because most of its destinations are now open to travelers from the U.S. For more information, visit www.travelive.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Experienced hoteliers Jennie Hoffman, president and CEO of Illusso, and Sandy Chun, chief revenue officer, talk to James Shillinglaw of Insider Travel Report about their new luxury hotel consulting firm and what it offers that makes it different. They also discuss what they think hotels need to do to get business back as we emerge from the pandemic, what is different today about marketing hotels, how travel advisors should work with hotels and much more. For more information, visit www.illusso.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Bill Roberson, CEO of INCA and operator of Integrity, the luxury yacht in the Galapagos, talks with James Shillinglaw of Insider Travel Report, about a very different way to cruise the iconic expedition destination. Roberson details the experience the yacht delivers, the target customer and the itinerary options, including a signature nine-day Galapagos Adventure. For more information, call 510-420-1550, email info@inca1.com or visit www.integritygalapagos.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Katina Athanasiou, chief sales officer for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about the company's attempt to find a shortcut through the U.S. Centers for Disease Control's Conditional Sailing Order to get cruising back by July, 4 plus new itineraries in Greece and the Caribbean starting late July, and new travel advisor incentive programs. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rodrigo Esponda, managing director of Los Cabos Tourism Board, and Hermann Elger, executive vice president and general manager of travel, entertainment and health security at Sharecare talk with James Shillinglaw about Los Cabos’ decision to partner with Sharecare, the digital health company that works with destinations, hotels and other travel companies, to become the world’s first Verified travel destination. To achieve this designation, Los Cabos successfully led an effort to make Sharecare health security verification with Forbes Travel Guide a universal standard among the region’s hotels and resorts to ensure travelers have more confidence in visiting the destination amid the COVID-19 pandemic. For more information, visit www.visitloscabos.travel, partner.forbestravelguide.com or www.sharecare.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Fernando Flores, vice president of Universal Parks & Resorts Vacations, talks with James Shillinglaw of Insider Travel Report about how Universal Orlando is operating today under COVID-19 protocols. It turns out, based on our own visit, too, that guests are back enjoying the three parks, discovering new attractions and a new hotel, and adapting quite nicely to the “new” way of traveling in Florida. For more information, visit www.universalorlando.com, www.UniversalPartnerCommunity.com or click on Universal Travel Advisors.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Rodney Bailey, vice president of hotel operations for American Queen Steamboat Company, talks with James Shillinglaw of Insider Travel Report about what guests can expect to get onboard the brand new American Countess paddlewheeler on the Mississippi, including dining, accommodations, public areas, entertainment, excursions and a whole lot more. For more information, visit www.americanqueensteamboatcompany.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Phil Whitney, vice president-sales and marketing at New York Cruise Lines, parent of Circle Line, talks with James Shillinglaw of Insider Travel Report about the April 1 return of day cruises around New York City, with three different itineraries to choose from and more on the way. For more information, email pwhitney@nycl.com or visit www.circleline.com.
If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Kari Tarnowski, American Queen Steamboat Company’s new senior vice president of marketing, talks with James Shillinglaw of Insider Travel Report aboard the new American Countess, the newest riverboat to join the American Queen fleet on the Mississippi. Tarnowski, a veteran of ocean cruise lines, talks about her first impressions of the new riverboat, the main features of American Countess, and how it will be marketed to travel advisors and their clients. For more information, visit www.americanqueensteamboatcompany.com.
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Jay Stein, CEO of Dream Hotel Group, which includes Dream Hotels, Time Hotels, Unscripted Hotels and The Chatwal, talks with Alan Fine of Insider Travel Report about his company's new hotel openings in Memphis, Cleveland, Dallas, Las Vegas, Atlanta, Palm Springs, Doha and Guadalupe, as well as his current take on the recovery of the hotel industry. For more information, visit www.DreamHotelGroup.com.
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John Waggoner, CEO and founder of American Queen Steamboat Company, talks with James Shillinglaw of Insider Travel Report about his brand new American Countess, the newest paddlewheeler on the Missississppi, during the riverboat’s inaugural cruise. Waggoner details how the American Countess was built, its accommodations, dining, activities, excursions and COVID-19 protocols as one of the first vessels back in business as we emerge from the pandemic. For more information, visit www.americanqueensteamboatcompany.com.
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Ericka Nelson, general manager of the Kimpton Epic Hotel, talks with James Shillinglaw of Insider Travel Report about her luxury high-rise property in the heart of Miami’s Brickell downtown district, which comes complete with large suites with spectacular views, a gourmet seafood restaurant, a large spa and a pool complex. It’s a very different kind of Kimpton catering to upscale business travelers and leisure guests interested in shopping, dining and nightlife. For more information, visit www.epichotel.com.
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Mohan Koka, general manager of the Kimpton Surfcomber, talks with James Shillinglaw of Insider Travel Report about his newly renovated hotel, set in two classic Art Deco buildings on the beach. From new dining options (check out the empanadas) to a refurbished pool area, this hotel has been returned to its former glory and now caters to a wide variety of guests with its South Beach chic. For more information, visit www.surfcomber.com.
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Manager Sai Jones and Executive Chef Oscar Noborikawa, formerly of Nobu for 10 years, talk with James Shillinglaw of Insider Travel Report about Ke-Uh, a new Asian fusion restaurant at Acqualina Resort in Sunny Isles Beach, Fla., including its sushi and other exquisite dishes. Book this in advance for your clients staying at Acqualina.Book this in advance for your clients staying at Acqualina. For more information, click on Ke-Uh Restaurant or visit www.acqualina.com.
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Manager Jason Rodriguez and Chef Claudio Sandri of Il Mulino New York at Acqualina Resort talk with James Shillinglaw of Insider Travel Report about the fine Italian cuisine at this famed restaurant in Sunny Isles Beach in Florida. They tell you what to eat, where to eat and how to reserve in advance for this popular dining experience. For more information, visit www.ilmulino.com/miami or www.acqualina.com.
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Mauro Pinho, director of sales and marketing for Acqualina Resort and Residences on the Beach in Sunny Isles Beach, Fla., talks with James Shillinglaw about this famed luxury property two years after Insider visited it. Pinho describes how Acqualina got through the pandemic, what's new (including a new pan-Asian restaurant), the dining, famously large suites, pristine beachfront and pools and spa. For more information, visit www.aqualina.com.
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Steve Born, chief marketing officer for the Globus family of brands, talks with James Shillinglaw of Insider Travel Report about Choice Touring by Globus, a revolution in escorted touring offering a selection of included excursions at key points during the tour program. Born details how this new form of touring works and why it may be such a popular product for you to sell to your clients. For more information, visit www.globusjourneys.com.
Jack Anderson, interim president and CEO of Crystal Cruises, talks with James Shillinglaw about what lies ahead for his luxury line, the launch of cruises this July in the Bahamas only, the challenges Crystal has faced during the pandemic, the issue travel advisors and customers had over refunds, Crystal’s parent Genting Hong Kong, plans for future deployments for oceangoing ships, river ships and expedition vessels. It’s everything you want to hear from the Crystal’s chief. For more information, visit www.crystalcruises.com.
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Martin Oester, sales and marketing manager-North America for Swiss Travel System, talks with James Shillinglaw of Insider Travel Report about the new Excellence Program, which provides e-learning for travel advisors interested in getting their clients around Switzerland seamlessly, efficiently and on time. The course modules cover everything from passenger trains to famed mountain trains, from yellow postal buses to lake steamers and cable cars and more. It all makes a visit to Switzerland a highly comfortable, efficient and luxurious experience. For more information, visit www.mystsnet.com/elearning.
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Paula Carroll, sales and marketing director of the famed Ashford Castle in Cong, Ireland, talks with James Shillinglaw of Insider Travel Report on International Women’s Day about her 33-year career selling one of the most luxurious properties in the world, the crown jewel of Red Carnation Hotel Collection. Carroll details how she got to the castle and why she fell in love with it and decided to spend her entire career at the property, as well as how attitudes toward women in executive positions have changed over the course of her career. For more information on Ashford Castle, visit www.ashfordcastle.com.
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Andy Hogg, founder of The Bushcamp Company, talks with James Shillinglaw of Insider Travel Report about his unique lodges in a Zambia national park, what the requirements are for entering the country and just what kind of value experiences guests can have on a Bushcamp trip. For more information, visit www.bushcampcompany.com.
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Angie Licea, president the Global Travel Collection, talks with James Shillinglaw of Insider Travel Report about what bookings her luxury travel agency group, owned by Internova Travel Group, is seeing; how it is emerging from the pandemic; how its new branding is working, and how the group is growing in independent advisors even during the downturn. For more information, visit www.globaltravelcollection.com.
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Stephanie Turner, CTC, president and CEO of St. Louis-based Brentwood Travel and her daughter, Stacey Acree, executive vice president, CTA, talk with James Shillinglaw about how their agency has been passed down through three generations as it grew into one of the region’s most successful travel retailers. They reveal the secrets of how they have made the switch, including great training and education from The Travel Institute and how to keep a family business going for decades. For more information, visit www.brentwoodtravel.com.
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Capt. Dan Blanchard, CEO of UnCruise Adventures, talks with James Shillinglaw of Insider Travel Report about how his small-ship cruise line will most likely be one of the only companies sailing in Alaska this summer, after Canada banned cruising until February 2022. Blanchard details UnCruise’s plans for fleet deployment and itineraries, what bookings are looking like so far, what COVID-19 protocols his line is following when it starts, and much more, For more information, visit www.uncruise.com.
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David Zipkin, co-founder and vice president of Tradewind Aviation, talks with James Shillinglaw of Insider Travel Report about his small aircraft private charter and shuttle service operation to exclusive destinations like St. Barts, Nantucket, Martha’s Vineyard and more. Even better, Tradewind works with travel advisors to serve their higher end clients with an affordable flight service—and commissions them as well. For more information, visit www.flytradewind.com.
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Trey Byus, chief expedition officer for Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about the upcoming Antarctica season starting this November, including the new ships Lindblad will deploy, the different itineraries, what guests should expect to experience on their cruise, and how to determine the right Antarctic cruise for your clients. For more information, visit www.expeditions.com.
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Dana Young, president and CEO of Visit Florida, talks with Alan Fine of Insider Travel Report about the virtual Florida Huddle 2021, its high attendance numbers, as well as Florida Huddle 2022, scheduled live in Tampa, Jan. 24-26, 2022. Young says her state is perfect for pandemic safety with its wide open spaces and venues that take advantage of it. Watch for upcoming live interviews from key hotels and attractions in Florida from Insider Travel Report. For more information, visit www.visitflorida.com.
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Ira Bloom, CEO of ÀNI Private Resorts, talks with James Shillinglaw of Insider Travel Report about his unique collection of four small boutique properties suitable for family and group takeovers. These luxury resorts, located in Anguilla, Dominican Republic, Thailand and Sri Lanka, just might be the perfect accommodations for those seeking safe and isolated properties in the age of COVID. For more information, visit www.aniprivateresorts.
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Pam Knudsen, senior director of compliance and an expert on lodging and travel with consulting firm Avalara's lodging tax division, talks with James Shillinglaw of Insider Travel Report about how the pandemic has affected hotels and resorts around the country, how it has changed their operation and the experience they offer to guests. Knudsen also details what Americans will now require in a hotel stay, as well as the effect on rates and occupancies, and what the “new normal” might be for lodging. For more information on Knudsen’s firm, visit www.avalara.com.
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Alan Fine of Insider Travel Report talks with Heather Solish of Heather Solish Travel, Ania Wroblewska of Polished Traveler, Jennifer Anderson of Reserve Travel and Jackie Cittone Magid of Inviato Travel about how these four friends decided to pool their resources and knowledge to be more efficient and productive in preparation for a travel rebound by forming Worlds Away Travel, a New York-based independent luxury travel agency affiliated with host agency Travel Edge. For more information, visit www.worldsawaytravel.com.
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Sir Patrick McLoughlin, chairman of VisitBritain, talks with James Shillinglaw of Insider Travel Report, about when Americans will be able to travel to the U.K., what the impact of the pandemic has been on tourism in Britain, how the U.K. hopes to recover, and how soon Britain can bring back tourism to 2019 levels in the future. For more information, visit www.visitbritain.com.
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Mario Mathieu, senior vice president of business development, design and construction for Karisma Hotels & Resorts, and Dolores López Lira chairman of Grupo Lomas talk with James Shillinglaw of Insider Travel Report about their unique new family-focused Nickelodeon Hotels & Resorts Riviera Maya, set to debut in July in Mexico. They detail what the property will look like, its rooms and suites, dining options, pools, and immersive opportunities to engage with Nickelodeon characters. For more information, visit www.karismahotels.com.
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Jon Grutzner, president of Insight Vacations and Luxury Gold U.S.A., talks with James Shillinglaw of Insider Travel Report about a new just released survey of luxury travelers that offers encouraging news for the business. The survey shows luxury travelers are getting ready to travel, how they want to travel and where they want to go as we emerge from the pandemic. Grutzner also talks about the luxury tours and experiences that Luxury Gold has to meet their needs. For more information, visit www.luxurygold.com.
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Fausto Cornejo, manager of Sacha Lodge in the Ecuadorian Amazon, talks with James Shillinglaw of Insider Travel Report about what guests can experience at this exotic retreat located near the Napo River, a tributary to the Amazon. From comfortable cabins with full amenities to gourmet regional cuisine, from hikes in the tropical humid forest to canoe rides into the jungle, from wildlife viewing towers to a canopy walk, Sacha Lodge delivers the ultimate Amazon experience. For more information, visit www.sachalodge.com.
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Naturalist guide Chris of the Sacha Lodge talks with James Shillinglaw of Insider Travel Report about what guests can experience at this unique property in the tropical humid forest near the Napo River, a tributary to the Amazon. Chris describes the journey to the resort; the daily excursions to find exotic wildlife, birds, flora and fauna; and the canopy bridge and viewing towers where guests can see the jungle from above. For more information, visit www.sachalodge.com.
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Brian King, president-Caribbean and Latin America for Marriott International, talks with James Shillinglaw of Insider Travel Report about Marriott’s recent agreement with Sunwing Travel Group’s Blue Diamond Resorts to add 19 all-inclusive resorts totaling 7,000 rooms to its system, a deal that has suddenly turned the mega-hotel company into a power in the all-inclusive market. For more information, visit www.marriott.com.
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James Shillinglaw of Insider Travel Report talks with the team at the Finch Bay Hotel, located in Puerto Ayora on Santa Cruz in the Galapagos, about how guests can experience the islands in a different way. Featuring comfortable rooms, gourmet cuisine, a beach and a pool, this sustainable hotel, owned by Metropolitan Touring is perfect for those who want to relax post-cruise or who want a land-based way to explore the Galapagos islands, including its famed giant tortoises. For more information, visit www.finchbayhotel.com.
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Maria del Carmen, expedition leader on Metropolitan Touring's Isabella II, talks with James Shillinglaw of Insider Travel Report about one of the ship's four-day cruises in the Galapagos visiting Santa Cruz, Santiago, Rabida, Bartholome and Genovesa islands. In the course of the cruise, guests see many if not most of the exquisite wildlife in Galapagos, including sea lions, marine and land iguanas, Galapagos penguins, blue- and red-footed boobies and many other bird species. Plus they get to see the vastly different geology and plant life of these volcanic islands. This is the fourth of seven videos on a trip to Ecuador and the Galapagos. For more information, visit www.metropolitan-touring.com.
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Dominic Hamilton, director of communications for Metropolitan Touring in Ecuador, talks about the trip his company planned for Insider Travel Report, including a tour of Quito, a four-day Galapagos cruise on Isabella II, a stay at Finch Bay Lodge on Santa Cruz, a stay at Mashpi Lodge in the cloud forest and more. For more information Metropolitan Touring, visit www.metropolitan-touring.com.
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Vicki Freed, Royal Caribbean International's senior vice president of sales, trade support and service, talks with James Shillinglaw of Insider Travel Report about how company’s new loan program countering the COVID-19 crisis for travel agencies selling Royal Caribbean, Celebrity, Silversea and Azamara. Freed details the interest-free loan, in which agencies can borrow as much as $250,000 depending on their Royal Caribbean sales, and how they can apply for the program. For more information and to sign up, visit www.cruisingpower.com.
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Klaus Fielsch, product manager for Metropolitan Touring, talks with James Shillinglaw of Insider Travel Report, about the many travel products his Quito-based tour operation offers in Ecuador and the Galapagos. As the first company to offer Galapagos cruises, Metropolitan has a fleet of three ships and long experience in guiding visitors around the islands. But the company also offers a hotel in the Galapagos, a luxury hotel in Quito and an acclaimed lodge in the cloud forest near the city. This is the second in a series of seven videos on Metropolitan Touring, Ecuador and the Galapagos. For more information, visit www.metropolitan-touring.com.
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John Lovell, president of Travel Leaders Group, talks with James Shillinglaw of Insider Travel Report about his recent interview with Arnold Donald, president and CEO of Carnival Corporation, when cruise lines might restart operations as we emerge from the COVID-19 crisis, the future of Alaska cruises this year, how cruise lines are adapting to the CDC’s framework for the resumption of cruising, what Travel Leaders bookings are looking like for cruises and other travel products, what destinations are booking well today, and how Travel Leaders is helping its agency members survive the pandemic. For more information on Travel Leaders, visit www.travelleaders.com.
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Francisco Dousdebés, corporate social responsibility manager for Metropolitan Touring, talks with James Shillinglaw about how his tour company addresses social responsibility and sustainable tourism for each of its cruise, tour and hotel products. Quito, Ecuador-based Metropolitan Touring is the pioneer in Galapagos cruises, but also offers tours throughout Ecuador and other South American countries. The company owns a luxury hotel in Quito, a hotel in the Galapagos and the Mashpi Lodge in the cloud forest near Quito—and reflect Metropolitan’s concern for sustainable tourism. This is the first of seven videos on Metropolitan Touring and its unique products in the Galapagos and Ecuador. For more information, visit www.metropolitan-touring.com.
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Avril Graham, executive fashion and beauty editor at Harper's Bazaar, talks with James Shillinglaw of Insider Travel Report about her new travel TV show, Platinum Eye, where she takes viewers "backstage and behind the velvet rope" to learn about the finest destinations, designs and experiences in the world. The 10-part series will premiere Feb. 28, 2021 on A&E’s FYI Network. For more information and to see a preview, visit www.platinumeye.net/preview.
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Fred Lounsberry, CEO of the Nassau-Paradise Island Promotion Board, talks with James Shillinglaw of Insider Travel Report about how the destination and the rest of the Bahamas is ready for vacationers, with nearly all major resorts reopened and a new property just months from opening. He also reviews the current entry requirements for the Bahamas, which include testing but no quarantine. For more information, visit www.nassauparadiseisland.com or www.bahamas.com.
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Racquel Brown, CEO of the St. Kitts Tourism Authority, talks with Alan Fine of Insider Travel Report about how to visit what she calls the safest islands in the Caribbean, including details on testing and the "Vacation in Place" program, which brings activities and culture to guests at sanctioned hotels, enriching them while they await approval to visit the islands on their own. For more information, visit www.stkittstourism.kn.
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Sheila Folk, founder and owner of Travel Industry Solutions, talks with Angela Hughes, owner of Trips & Ships Luxury Travel and a correspondent for Insider Travel Report, about how her compliant contracts and ready-to-implement booking tools for travel agencies are a game changer in helping thousands of travel advisors and agency owners remain one step ahead through updated contracts and simple to use tools. For more information, visit www.travelindustrysolutions.com.
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Dr. Susanna Etti, Intrepid Travel’s environmental impact specialist, talks with Alan Fine of Insider Travel Report about what it means for Intrepid to be a B Corporation that has globally adopted the United Nations Sustainable Development Goals, what it means to the travel industry for President Joseph Biden to have the U.S. rejoin the Paris Climate Agreement, and how we can all decarbonize our businesses. For more information, visit www.intrepidtravel.com and www.intrepidtravel.com/adventures/decarbonise-travel.
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Dan Flannery, senior vice president and managing director of EDITION hotels, talks with Alan Fine of Insider Travel Report about how Marriott International and boutique hotel impresario Ian Schrager came up with the EDITION hotels that would be classified as both lifestyle and luxury at the same time, about where the hotels set records when boarders were closed during the pandemic, and the expansion from 11 to 18 hotels as EDITION will open in Rome, Madrid, Dubai, Reykjavik, Tampa, Mexico’s Riviera Maya at Kanai and its second property in Tokyo. For more information, visit www.editionhotels.com.
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Bernard Munyanziza, owner and operater of Nziza Hospitality, talks with Angela Hughes, owner of Trips & Ships Luxury Travel and a correspondent for Insider Travel Report, about how his destination management company based in East Africa, specializing in East and South Africa, is able to cut the fat to put together upper-midrange, premium and luxury market bespoke customized itineraries that challenge the big ticket companies. For more information, visit www.nzizahospitality.com.
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Florence Li, director-international markets and sales for Songtsam Hotels & Resorts and Songtsam Tours, talks with James Shillinglaw of Insider Travel Report about her company, which features exotic stays in Tibet. Begun more than 20 years ago by her father, Songtsam offers lodges, including a new one opening this month, and guided tour programs that provide guests with a serene and sustainable travel experience in the mountain paradise that is Tibet. For more information, visit www.songtsam.com.
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Chris Allison, head of commercial partnerships-Americas for Tourism Australia, talks with James Shillinglaw of Insider Travel Report about the status of Australia as a tourism destination right now during the pandemic, what Tourism Australia has been doing to promote a destination currently closed off to foreign visitors, and six trends Australia has identified that will make the country an attractive destination for travelers as we emerge from the crisis. For more information, visit www.AussieSpecialist.com, www.tourism.australia.com or www.australia.com.
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Luis Villasenor, director general of Puerto Vallarta, talks with James Shillinglaw of Insider Travel Report about how this top Mexican leisure destination has adapted to the new pandemic regime, new hotels and resorts in Puerto Vallarta, top activities for visitors and what’s to come for this historic tourist attraction. For more information, visit www.visitpuertovallarta.com.
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Rudi Schreiner, president & CEO, founder and co-owner of AmaWaterways; Kristin Karst, executive vice president and co-owner; and Gary Murphy, senior vice president and co-owner, talk with James Shillinglaw about the trends driving bookings in the river cruise market for their luxury cruise line, when river cruising might begin again, new and renovated ships and much more. For more information, visit www.amawaterways.com.
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Chip Rogers, president and CEO of the American Hotel & Lodging Association (AHLA), talks with James Shillinglaw of Insider Travel Report about how the pandemic has hit the hotel industry hard, the prospects for recovery with more government relief, and a unique offer made by AHLA hotel members to serve as vaccination centers around the country. For more information, visit www.ahla.com.
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Roger Dow, president and CEO of the U.S. Travel Association, talks with James Shillinglaw of Insider Travel Report about his “State of the Travel Industry” speech last month, which he titled “Travel’s Next Great Chapter.” See this video for Dow’s encouraging message on the future of the travel industry. For more information, visit www.ustravel.org.
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Walt Disney World Ambassador Stephen Lim talks with James Shillinglaw of Insider Travel Report about how Disney World has adapted to the new environment amid the COVID-19 pandemic as well as what new attractions and events are set to debut in all of Disney World’s theme parks and water parks. For more information, visit www.disneytravelagents.com or www.disneyworld.com.
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Jason Montague, president and CEO of Regent Seven Seas Cruises, talks with James Shillinglaw of Insider Travel Report about how he hopes to bring cruising back later this year with the new Seven Seas Splendour and the rest of the Regent fleet. Montague details why delivering a luxury all-inclusive cruise experience is so important to the brand, new promotions benefiting both consumers and travel advisors, and how Regent differentiates itself from other luxury cruise lines in the market. For more information, visit www.rssc.com.
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Adolfo Perez, senior vice president of global sales & trade marketing for Carnival Cruise Lines, talks with James Shillinglaw of Insider Travel Report about Carnival’s decision to keep travel agency commission rates at current tiers through 2022, a move matched by other Carnival Corp. lines like Holland America, Princess and Seabourn. Perez also details Carnival’s latest ship deployments for this year and how it’s working to support travel advisors in other ways. For more information, visit www.goccl.com.
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John Downey, president-Americas Region for Hurtigruten, talks with James Shillinglaw of Insider Travel Report about his expedition cruise line’s newest offers in concert with National Plan a Vacation Day, the disposition of the Hurtigruten fleet, when the line is planning to restart cruising, how it’s supporting travel advisors and much more. For more information, visit www.hurtigruten.com.
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Carol Cabezas, newly promoted to president of Azamara, talks with James Shillinglaw of Insider Travel Report about why private equity firm Sycamore Partners bought the cruise line from Royal Caribbean Group and why it just bought a fourth sister ship for the company. Cabezas also talks about how Azamara will stick to its destination immersion focus and continue to work closely with travel advisors to sell cruises. For more information, visit www.azamara.com.
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Javier Coll, president of global business development for Apple Leisure Group (ALG), talks with James Shillinglaw of Insider Travel Report, about how ALG’s AMResorts grew branded resort portfolio by 59 properties last year even during the pandemic, and how it’s on track to add another 50 resorts this year in Europe (Greece, Spain and Portugal), Mexico and the Caribbean. Coll describes the appeal ALG has with resort owners and developers and why it’s giving travel advisors more resorts to sell. For more information, visit www.appleleisuregroup.com or www.amresorts.com.
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Gai A. Spann, Shawnta Harrison and Veranda Adkins, co-founders of the Association of Black Travel Professionals (ABTP), talk with James Shillinglaw of Insider Travel Report about why they are forming the group at this time, their own backgrounds in travel, the state of diversity in the travel business, why there aren’t more black travel advisors and what training, education and awareness ABTP will provide. For more information, visit www.abtprofessionals.org.
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Bill McGee, airline expert, consumer advocate, consultant to Consumer Reports and a former columnist for USA Today, talks with James Shillinglaw of Insider Travel Report about what's going on with airlines today as we emerge from nearly a year of the pandemic. McGee discusses how airlines have adapted to the new COVID-19 environment, points out the lack of government oversight on airline COVID policies, airline refunds and change fees, how airlines can survive with historically low airfares, the prospects for a return of business travel, the reintroduction of the 737MAX, a recent victory for airline consumers in a new DOT ruling, and much more. He also updates us on his own novel, "Half the Child," published nearly two years ago and now available as an audiobook. McGee also is author of a book on the airline industry, “Attention All Passengers.” For more information on “Half the Child” or to get in touch with Bill McGee, visit www.halfthechild.com.
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Bill McGee, airline expert, consumer advocate, consultant to Consumer Reports and a former columnist for USA Today, talks with James Shillinglaw of Insider Travel Report about what's going on with airlines today as we emerge from nearly a year of the pandemic. McGee discusses how airlines have adapted to the new COVID-19 environment, points out the lack of government oversight on airline COVID policies, airline refunds and change fees, how airlines can survive with historically low airfares, the prospects for a return of business travel, the reintroduction of the 737MAX, a recent victory for airline consumers in a new DOT ruling, and much more. He also updates us on his own novel, "Half the Child," published nearly two years ago and now available as an audiobook. McGee also is author of a book on the airline industry, “Attention All Passengers.” For more information on “Half the Child” or to get in touch with Bill McGee, visit www.halfthechild.com.
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Sean Hebert, regional vice president-Americas for Kensington Tours, talks with James Shillinglaw of Insider Travel Report about his luxury tour company’s eight travel trends and how Kensington has the right products to meet customers’ desires as we emerge from the coronavirus crisis. For more information, visit www.kensingtontours.com.
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Lauren Volcheff Atlass, new regional director-Americas for Bedsonline, talks with James Shillinglaw of Insider Travel Report about what her company, which provides hotel, activities and transfer bookings to travel advisors, has gotten through the pandemic by becoming a leaner organization and providing even more programs and services for advisors. She also talks about how Bedsonline.com, owned by HotelBeds.com, is still transitioning from its former TravelBound brand. For more information, visit www.bedsonline.com.
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Katina Athanasiou, chief sales officer for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about NCL's travel advisor outreach programs, which include "Week of You," CruiseFirst and PartnersFirst. She also talks about the progress of upcoming new Leonardo-class ships and whether NCL's SailSafe health protocols will change in light of the current climate for cruising in Europe. For more information, visit www.ncl.com.
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Sabrina Cendral, senior vice president of marketing and sales for Club Med North America, talks to James Shillinglaw of Insider Travel about the all-inclusive resort pioneer’s upcoming ski property, Club Med Quebec Charlevoix; the status of its other resorts in Mexico, the Caribbean and Europe; how Club Med is getting through the pandemic; plus brand new travel advisor programs and much more. For more information, visit www.clubmed.us.
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Jerry Inzerillo, CEO of Diriyah Gate Development Project and a veteran hotel and resort executive, talks with James Shillinglaw of Insider Travel Report about Saudi Arabia’s plan to become a major tourism destination by 2030, including the massive resort, cultural and entertainment complex he oversees being developed around the At-Turaif UNESCO World Heritage Site. Inzerillo, who has worked with such hotel and resort luminaries as Ian Schrager and Sol Kerzner, offers his perspective on how the country is emerging as a prime destination in the Middle East. For more information on Diriyah Gate, visit https://dgda.gov.sa.
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Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about Nexion Expo, the new virtual event taking place Jan. 13-14 designed to showcase Nexion and its programs to experienced and new-to-travel advisors interested in joining the network. Friedman also provides an update on Nexion, its advisors and programs as we emerge from the crisis. For more information on Nexion Expo, visit www.nexion.com.
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Kelly Bergin, president of OASIS Travel Network, talks with James Shillinglaw of Insider Travel Report about how her host travel agency has supported its affiliates through the crisis, what bookings like for this year and 2022, how new to travel advisors have been joining the group in greater numbers to take advantage of its New2Travel program. For more information, visit www.oasistravelnetwork.com.
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Mark Adams, CEO of Coconut Bay Beach Resort & Spa and Serenity at Coconut Bay, talks with Greg Shillinglaw of Insider Travel Report about the vacation experiences available at both properties. Adams also discusses the unique luxury offerings at Serenity, the all-inclusive, couples-only property suitable for honeymoons and more. For more information, visit www.cbayresort.com and www.serenityatcoconutbay.com.
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Jason King, president of P. Jason King Associates, an travel executive search firm and agency matchmaker, talks with James Shillinglaw of Insider Travel Report about the state of the employment market in travel as the industry starts emerging from the pandemic. King focuses on what the jobs market looks like today, where demand will be different travel segments, how those currently unemployed should start searching for jobs, and what the market is for travel agency acquisitions and mergers. For more information, email info@pjasonkingassociates.com or visit www.YoursInTravel.com, www.pjasonkingassociates.com, www.TravelMatchmakers.com.
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Heather Heverling, president of AdventureWomen, talks with Alan Fine of Insider Travel Report about her newly created role at this relationship-oriented tour company, why the time was right for her to lead the company, and how AdventureWomen has changed since it was founded in 1982. Heverling also details what trips were successful in the second half of 2020 and what she sees is the future of travel for women post-pandemic. For more information, visit www.adventurewomen.com.
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Brandon Townsley, vice president-sales and trade partnerships for Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about his luxe-expedition cruise line’s plans for the first L’Occitane spa onboard the new World Navigator. Townsley also reveals new details about the unique itineraries and excursions that the ship will feature when it makes its debut this summer, as well as why travel advisors will find Atlas Ocean so easy to work with. For more information, visit www.atlasoceanvoyages.com.
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Christopher Cowdray, CEO of Dorchester Collection, and Helen Smith, customer experience officer, talk with James Shillinglaw of Insider Travel Report about how their hotels have gotten through the pandemic period, what’s new at properties in the group, new programs and packages being offered, and how they see luxury hospitality changing after the crisis. For more information, visit www.dorchestercollection.com.
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James Olivier, general manager of the newly renamed The Dilly talks with James Shillinglaw of Insider Travel Report about how his hotel, located just off Piccadilly Square, has relaunched under a new name after being known as the Le Meridien Piccadilly for years. Olivier also details the history of the property, the renovations planned for the hotel when it reopens next year, the importance of its location, and what’s happening on the London hotel scene today. For more information, visit www.thedillylondon.com.
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Feisal Jaffer, global head of LXR Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about how LXR fits in with Hilton’s other luxury brands, how many hotels and resorts it currently has in its collection, and what’s on tap for expansion in 2021 and beyond. Jaffer also discussed LXR’s brand attributes and what makes it different from other luxury hotels. For more information, click on LXR Hotels & Resorts.
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Amy Berquist, vice president-conservation, education & sustainability for Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about Lindblad’s new Galapagos Relief Fund, developed in partnership with Island Conservation, which seeks to help the people and communities of the Galapagos get through the tourism downturn created by the COVID-19 pandemic. For more information or to contribute, visit www.islandrelief.fund or www.expeditions.com.
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James Shillinglaw and Alan Fine of Insider Travel Report (ITR) wish you, our travel advisor readers and travel supplier partners, a very Merry Christmas, Happy Chanukah and Happy New Year. They also highlight the things they are thankful for this year as well as how ITR has added to its travel news coverage, produced more video interviews, launched podcasts, boosted its hotel coverage. From us to you: Happy Holidays!
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Francois Olivier-Luiggi, general manager of The Pierre in New York, talks with James Shillinglaw of Insider Travel Report about how he reopened his famed hotel amid the pandemic, what challenges he faced, how he delivers a great luxury experience in this new age of travel, including even small events and weddings. For more information, visit www.thepierreny.com.
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Michelle Fee, founder, CEO and co-owner of Cruise Planners, talks with James Shillinglaw of Insider Travel Report about the outlook for cruise sales next year and beyond, what impact news of the COVID vaccines has had on bookings, where cruisers want to go in 2021 and 2022, what kinds of cruises clients are booking, how travel advisors should be selling cruises today, and whether anything good has come out of the pandemic. For more information on Cruise Planners, visit www.cruiseplanners.com.
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Monique Ponfoort, CEO of Aurora Expeditions, talks with James Shillinglaw of Insider Travel Report about her unique, Sydney, Australia-based expedition cruise and tour operator, including how it’s surviving the pandemic; what ships it has now and expects to be delivered next year; new itineraries for 2021 and 2022 to the Arctic, Antarctic and more; and why expedition cruising continues to be such a hot category in the market. For more information, visit www.aurora-expeditions.com.
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John Diorio, associate vice president of sales for Virgin Voyages, talks with James Shillinglaw about his innovative cruise line’s new Seacademy, a new training program for travel advisors. Diorio also provides an update on Virgin Voyages and its two ships, Scarlet Lady and Valiant Lady, set to debut next year on Caribbean itineraries out of Miami. To access Seacademy, visit www.firstmates.com. For more information, visit www.virginvoyages.com.
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Sean Graber and Erik Ornitz, creators of Tripadvisor’s Reco, talk with James Shillinglaw of Insider Travel Report about their new program to affiliate with real travel advisors to refer business and book complicated travel. Graber and Ornitz reveal the way leads will be distributed, the fees for the service, and how advisors get to keep commission on all trips booked. More to the point, they emphasize how critical travel advisors are to booking travel in the new pandemic age. For more information, visit www.helloreco.com.
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Dan Meiser and James Wayman, the two partners overseeing a small culinary empire in Mystic, Conn., talk with James Shillinglaw of Insider Travel Report about how their four farm-to-table dining outlets, including the new Nana’s Bakery & Pizza, Grass & Bone, Engine Room and Oyster Club are turning this famed coastal town into a foodie’s paradise. For more information, visit www.nanasct.com, www.grassandbonect.com, www.engineroomct.com, www.oysterclubct.com and www.stoneacresfarm.com.
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Mark Drusch, senior vice president of revenue management, alliances and strategy at Qatar Airways, talks with Alan Fine of Insider Travel Report about his airline's expansion strategy in the U.S. even during the pandemic, including new stops in San Francisco and Seattle, as well as a new partnership with Alaska Airlines. For more information, visit www.qatar.com.
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Kristin Carlson, managing director, and Denise Schmiedeknecht, travel trade manager for Tahiti Tourisme-North America talk with James Shillinglaw of Insider Travel Report about the new Tahiti Specialist Program for travel advisors, the just completed Tahiti Specialist conference, and other ways Tahiti is communicating with the trade. They also talk about how Tahiti remains open to travelers from the U.S. and how the destination is getting through the pandemic period. For more information about the Tahiti Specialist Program, email Specialist@tahititourisme.com or visit www.TahitiSpecialist.org. For information on the Islands of Tahiti, visit www.TahitiTourisme.com.
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Michelle Fee, founder, CEO and co-owner of Cruise Planners, and Vicky Garcia, chief operating officer and co-owner of the host agency franchise group, an American Express representative, talk with James Shillinglaw of Insider Travel Report about their just completed first-ever virtual conference for their members, the state of the cruise business today amid the pandemic and the outlook going forward, and the wide range of marketing and technology tools Cruise Planners has developed to help member travel advisors survive now and thrive in the future. For more information, visit www.cruiseplanners.com.
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Jan Swartz, newly named group president of Holland America Group, talks with James Shillinglaw of Insider Travel Group about how she will oversee four cruise brands—Holland America Line, Princess Cruises, Seabourn and P&O Australia. Swartz is a familiar face, having led Princess Cruises for the past seven years and served with the line for nearly 20 years. Now she talks about how she’s going to meet new challenges even as the cruise industry works to recover from the effects of the pandemic.
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Zsuzsanna Sarmon, regional head of business development, North America, for the Hungarian National Tourist Office in New York, talks with James Shillinglaw of Insider Travel Report about the Central Europe Specialist Program, giving travel advisors a way to get sales training for Hungary, Czech Republic, Poland and Slovakia. Sarmon also talks about the many attractions of Hungary, how it’s dealing with the pandemic, and how it’s been working with travel advisors to get them selling the destination again, including a new dedicated training program just for Hungary. For more information, visit www.centraleuropespecialist.com or www.discover-ce.eu.
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Michael Johnson, president of Toronto-based Travel Edge, talks with James Shillinglaw of Insider Travel Report about how his host agency has expanded dramatically in the U.S. over the past five years and the advantages of its hosted travel advisor program, which comes with turnkey marketing, technology and training programs and a lucrative compensation structures. For more information, email michael@traveledge.com or visit www.traveledge.com.
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Jennifer Tombaugh, president of Tauck, talks with James Shillinglaw of Insider Travel Report about how her popular upscale tour brand has gotten through the crisis, communicated with travel advisors, and what it’s planning for 2021 and beyond, including the company’s overall strategy for recovery. For more information, visit www.tauck.com.
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Helen Montijanno, vice president of sales and marketing for the U.S. and Canada for Bahia Principe Hotels & Resorts, talks with Alan Fine of Insider Travel Report about the brand's 27 hotels in Spain, the Dominican Republic, Jamaica and Mexico, including what's open, what's renovated, new promotions and more. For more information, visit www.bahiaprincipe.com.
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Shadi Saman, sales manager for the Four Seasons Orlando at Walt Disney World, talks with Angela Hughes, owner of Trips & Ships Luxury Travel and a correspondent for Insider Travel Report about how this five-star resort on Disney property, which opened in 2014, has been working to recover business since it reopened on July 1 with full amenities. This family-friendly Four Seasons features kids programs, family accommodations and other family programs, and now special offers to get business back as we emerge from the pandemic. For more information, visit www.fourseasons.com/orlando.
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Carol Cabezas, chief operating officer for Azmara, talks with James Shillinglaw of Insider Travel Report about how her destination immersion-focused cruise line has worked its way through the pandemic crisis and how it is looking to emerge next year with new itineraries, destinations and inclusions on its three nearly identical boutique ships. Cabezas also offers suggestions on how you can sell Azamara today for cruises in 2021, 2022 and 2023. For more information, visit www.azamara.com.
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Jodi DiSalle, vice president of marketing and communications for Experience Kissimmee, talks with James Shillinglaw about her Florida destination’s unusual new marketing campaign, which asks travelers from the future how they enjoyed their vacations in Kissimmee when they were kids. The campaign for a destination located at the gates of Walt Disney World is a unique way to highlight the many attractions of Kissimmee beyond the theme parks. For more information, visit www.experiencekissimmee.com.
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Richard Ross, director of sales and marketing for the Grand Hyatt Nashville, talks with Alan Fine of Insider Travel Report about this hotel built on an 18-acre campus known as Nashville Yards. Newly open as of Oct.1, the property features seven different food and beverage experiences, including The Continental from Chef Sean Brock, a spa and fitness center, a fifth floor outdoor pool floor and a rooftop bar. For more information, visit www.hyatt.com/en-US/hotel/tennessee/grand-hyatt-nashville/bnarn.
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Gary Pollard, chairman of Ensemble Travel Group and president of Ambassador Tours in San Francisco, talks with James Shillinglaw of Insider Travel Report about his agency cooperative’s recent virtual conference, how Ensemble agencies are surviving the coronavirus crisis, how the pandemic is affecting membership in the group, the outlook for 2021 and 2022, and the challenges that Ensemble must face going forward. For more information, visit www.ensembletravel.com.
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Derek Stevens, the impresario and owner of the brand new Circa Las Vegas, talks with James Shillinglaw of Insider Travel Report about the casino resort he’s created in Las Vegas Downtown. Stevens, who also owns The D and the Golden Gate on Freemont Street, describes the unique features of his new property, including the largest Sports Book in the U.S., innovative food and beverage outlooks, the Stadium Swim pool complex, and the upcoming rooms, suites and Legacy Lounge, a homage to some of the icons of Vegas. For more information, visit www.circalasvegas.com.
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David Harris, president and CEO of Ensemble Travel Group talks with James Shillinglaw of Insider Travel Report after his travel agency cooperative’s first virtual conference. Harris details new programs designed to help agency members during the pandemic, what the outlook is for 2021 and 2022, the challenges Ensemble has faced as an organization, and what kind of government relief he’s hoping will emerge. For more information, visit www.ensembletravel.com.
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Michael Moritz, owner of Borgo Pignano, talks with James Shillinglaw of Insider Travel Report about his boutique hotel estate in Tuscany, how it’s gotten through the pandemic, why the property served as a founding member of Preferred Hotels & Resorts’ new Beyond Green sustainable brand, a new discovery of Roman antiquity just steps from the hotel, and how Borgo Pigano is planning a new sister hotel in Florence in 2023. For more information, visit www.borgopignano.com or www.staybeyondgreen.com.
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Alex Ferri, founder of Palmaia-the House of Aia, talks with James Shillinglaw of Insider Travel Report about how he created this wellness resort in Playacar on Mexico’s Riviera Maya. Ferri details the name, concept, dining, rituals and programs of what is proving to be one of the innovative properties to open in the past year. He also talks about what it’s been like opening a resort during the COVID-19 crisis. For more information, visit www.thehouseofaia.com.
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Samir Saab, president of Prohotel International Inc., talks with James Shillinglaw of Insider Travel Report about Casas Del XVI, his boutique hotel in Santa Domingo, a series of historic houses that offer luxury accommodations and service, and a very different kind of experience in the Dominican Republic. Saab also describes his other resort, Sublime Samana, which offers a more typical beachfront luxury experience. He also details how his properties have survived through the pandemic and how the Dominican Republic is welcoming back travelers. For more information, visit www.casasdelxvi.net and www.sublimesamana.com.
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Michaela Claudino, director of Czech Tourism in New York, talks with James Shillinglaw of Insider Travel Report about the new specialist program that gives travel advisors the chance to Discover Central Europe, including information on the Czech Republic, Hungary, Poland and Slovakia. Those advisors that take the program can become Certified Europe Specialists with access to sales and promotional tools and a mobile sales companion app. They also received a personalized Central Europe Specialist diplomas. For more information, visit www.centraleuropespecialist.com or www.discoer-ce.eu.
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Terry Dale, president and CEO of the U.S. Tour Operators Association, talks with Alan Fine of Insider Travel Report about the recent travel survey that is part of this week’s USTOA annual conference and marketplace, showing 50 percent of members are already generating income from sales of domestic tours before the end of 2020, an optimistic statistic from a survey that took place before three possible COVID-19 vaccines were even announced. He also discusses the possible effect of the incoming Biden administration, whether there will be federal COVID relief legislation before the end of the year, the importance of travel advisors and more. For more information, visit www.ustoa.com.
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Vanessa McGovern, co-founder of Gifted Travel Network (GTN), talks with James Shillinglaw about her five-year-old Virtuoso-affiliated host travel agency, which had been experiencing tremendous growth until the pandemic hit. Now GTN is refocused on its primary mission to intensively train its travel advisor affiliates to get them ready for the expected boom in travel as we emerge from the crisis—and it’s even adding new travel advisors to its roster. And GTN does all this by focusing on the positives in its business. For more information, visit www.giftedtravelnetwork.com.
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Angela Hughes, a veteran travel advisor and owner of Trips & Ships Travel in Orlando, talks with James Shillinglaw of Insider Travel Report about how she and her luxury agency are meeting the challenges of the travel downturn and getting ready for 2021 and beyond. Hughes details what her agency focuses on, how she has set up a business and social media consulting practice to help other agencies, how she continues to travel, what’s selling well for next year and what distinguishes her agency in other ways. For more information on her agency, visit www.tripsandships.com.
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Bill Linehan, president of Premier Worldwide Marketing, representative for Karisma Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about Karisma’s many all-inclusive brands—including Azul, El Dorado, Nickelodean, Generations, and Margaritaville, among others—with resorts in Mexico and the Caribbean, a new branding scheme for Karisma itself, the new World Class Gourmet Inclusive program, and development plans in Mexico, Jamaica and beyond. For more information, visit www.karismahotels.com.
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Richard Bussiere, managing director at the Langham New York Fifth Avenue, talks with James Shillinglaw of Insider Travel Report about how his luxury hotel remained open throughout the coronavirus crisis, how the pandemic has affected business, what new health and safety protocols the property has introduced, what’s open and what’s not at the hotel, and a new Urban Resort program to provide guests with local experiences. For more information, visit www.langhamhotels.com.
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Becky Powell, chief strategy officer for Global Travel Collection (GTC), talks with James Shillinglaw of Insider Travel Report, about how this group of luxury travel agencies is coming together under a new brand name. GTC, a unit of Internova Travel Group, includes the combined Protravel International/Tzell Travel Group, Colletts Travel, Andrew Harper, In the Know Experiences, All Star Travel Group and R. Crusoe & Son. GTC just staged its first virtual conference and is developing new synergies to become the largest collection of luxury travel agencies in the business today. For more information, visit www.internova.com.
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Admiral Travel’s Malaka Hilton, founder and co-owner, and Ryan Hilton, co-owner, talk with James Shillinglaw of Insider Travel Report about how they are organizing four large luxury air charters to safaris in Africa and a trip to the Galapagos for 2021 as we emerge from the pandemic. They also describe about how they formed Admiral Travel, what business it has focused on, and how they’ve gotten through the coronavirus crisis so far. For more information, visit www.admiraltravel.com.
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Lisa Lutoff-Perlo, president and CEO of Celebrity Cruises, talks with James Shillinglaw of Insider Travel Report about “Always Included,” her cruise line’s new program that aims to simplify what’s included in the cruise fare, such as Wi-Fi, tips, drinks and more. Lutoff-Perlo also talks about the prospects for the resumption of cruising by following the Centers for Disease Controls’ new framework, where Celebrity’s ships are now, how the pandemic has affected itinerary planning, and more. For more information, visit www.celebritycruises.com.
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Debbie Fiorino, chief operating officer of World Travel Holdings' Dream Vacations, CruiseOne and Cruises Inc., talks with Alan Fine of Insider Travel Report about their successful annual conference held virtually, the increased turnout, their new investment in "Martech" or marketing and technology, as well as the latest very positive travel trends. For more information, visit www.DreamVacationsFranchise.com or www.SellCruises.com.
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Dan Rowe, president and CEO of Visit Panama City Beach, talks with Alan Fine of Insider Travel Report about the white sand beaches of this coastal Florida town, easy to find by air or car, located midway between Tallahassee and Pensacola, with a wide assortment of hotels, restaurants and major events, including the Seabreeze Jazz Festival and SandJam Music Festival. For more information, visit www.visitpanamacitybeach.com.
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Jean-Claude Messant, general manager of the Royal Mansour, talks with James Shillinglaw of Insider Travel Report about his luxury resort in Marrakech, Morocco, which reopened recently after some major renovations with new restaurants, a new garden and revamped accommodations (the riads). Learn about Messant’s boss, the King of Morocco, who owns the property, and how he once officiated a wedding for a couple from the U.S. For more information, visit www.royalmansour.com.
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Peter Vlitas, senior vice president of airline relations for Internova, formerly Travel Leaders Group, talks with Alan Fine of Insider Travel Report about CommonPass, a digital health pass for travelers to securely document their certified COVID-19 test status while keeping their health data private. CommonPass’s first test between London and Newark was successful, but whether it will get global acceptance remains to be seen. For more information, visit www.internova.com.
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Jaime Getto and Alexa Berube, two of the founders of Reposite, talk with James Shillinglaw of Insider Travel Report about their new travel technology product for the travel trade and travel suppliers offering a CRM database, proposal tracking, the ability to discover new suppliers, and new ways to invoice clients and pay suppliers. Getto and Berube also talk about how they pivoted away from Nowaday, a New York-based company offering tours of the city in antique cars, when the pandemic forced them to close the business, and how their technology backgrounds led them to develop Reposite. For more information, visit www.reposite.io.
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Keith Waldon, founder and director of Texas-based Departure Lounge, talks with James Shillinglaw of Insider Travel Report about how his host agency, a Virtuoso member with physical locations in Austin and San Antonio, has survived and experienced minimal losses even during the coronavirus pandemic. By booking luxury homes and private accommodations, private jets and other high-end products, Departure Lounge has managed to position itself to emerge from the crisis and even grow into Europe. For more information, visit www.departurelounge.com.
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Kevin Glass, resort general manager of Downtown Grand Las Vegas, talks with James Shillinglaw of Insider Travel Report about his signature resort complex just a block away from Freemont Street, complete with a new Galaxy Tower, a casino (of course), a great pool and multiple dining outlets. It’s all part of the rebirth of Downtown Vegas. For more information, visit www.downtowngrand.com.
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Donovan White, director of tourism for the Jamaica Tourist Board, talks with James Shillinglaw about this week’s very first virtual JAPEX, the annual conference matching travel advisors and tour operators with top suppliers from Jamaica. White talks about how Jamaica developed the event in the face of the coronavirus pandemic, as well as the show’s content. He also reveals some of the new marketing messages Jamaica has developed to promote tourism next year. For more information or to register for the show, visit www.japex.org or www.visitjamaica.com.
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Geoffrey Kent, founder and co-chairman of Abercrombie & Kent, is interviewed by James Shillinglaw of Insider Travel Report about how Kent founded his famed luxury tour company, how he grew it from a small operation in Kenya and how it evolved over the years, how he regained control of A&K just a few years ago. He also talks about how A&K has been tested by the coronavirus crisis, how luxury travel has evolved over the years, how travel advisors have played a key role in A&K’s development, and how he still leads many of the tours himself. For more information, visit www.abercrombiekent.com.
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Virginia Irurita, founder of Made for Spain & Portugal, talks with James Shillinglaw of Insider Travel Report about her bespoke luxury tour operation specializing in Spain and Portugal. She details how her company has dealt with the coronavirus, how it’s been working with travel advisors, and previews a new webinar training series for advisors on the Andalucia region of Spain debuting on Nov. 10. To register for the webinar series visit https://register.gotowebinar.com/register/8656515929037586447. For more information, visit www.madeforspainandportugal.com.
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Donald Contursi, president of Lip Smacking Foodie Tours in Las Vegas, talks with James Shillinglaw of Insider Travel Report about how his company is expanding its offerings with new programs beyond downtown Vegas to Vegas’ Chinatown and other fine dining experiences on the Vegas Strip. He’s also introduced a new line of independent programs called Finger Licking Foodie Tours, a self-guided tour for couples or very small groups, allows guests to explore multiple fine dining outlets in Las Vegas on their own with an app. For more information, visit www.lipsmackingfoodietours.com or www.fingerlickingfoodietours.com.
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Chris Wink, director of content and cool stuff (that’s the family version of his title) for AREA15, talks with James Shillinglaw of Insider Travel Report about this brand new entertainment, art and experiential complex located just off the Las Vegas Strip. Featuring the wild and the wacky, plus unique art, out-of-this-world experiences, virtual and “live” rides, offbeat shows, one-of-a-kind shopping and Todd English dining, AREA15 (not AREA51) should attract a new generation to Vegas—and should be a great venue for group experiences. It’s also probably the only time we’re going to be able to interview someone dressed in fluorescent green with green hair. For more information, visit www.area15.com.
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Lorenzo Giannuzzi, managing director of Forte Village resort on the island of Sardinia, one of Insider’s favorite properties, talks with James Shillinglaw of Insider Travel Report about how his resort fared this past year as Italy emerged from the COVID-19 crisis. Giannuzzi details recent renovations to the property, major events that took place there, and his hope to welcome American guests back next year. Plus he gives a preview of a brand new sister property being developed near Rome. For more information, visit www.fortevillageresort.com.
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Scott Sibella, president of Resorts World Las Vegas, talks with James Shillinglaw of Insider Travel Report about the newest mega-resort on the Strip, complete with three different Hilton branded hotels (from Hilton to Conrad to LXR), new dining concepts, a major theater, spa, pool complex, nightclub and much more—it’s all coming next summer 2021. For more information, visit www.rwlasvegas.com.
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Edmund Bartlett, minister of tourism for Jamaica, talks with James Shillinglaw of Insider Travel Report about the new Jamaica Cares traveler protection and emergency services program, which offers international and on-island coverage including COVID-19 coverage for a mandatory $40 fee per visitor. The goal is to get travelers to be more confident in visiting Jamaica. For more information on Jamaica Cares, visit www.gtrcmc.org.
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Amanda Arling, president of the Whaler’s Inn. talks with James Shillinglaw of Insider Travel Report, about how her quintessential coastal inn provides a luxury experience in accommodations, dining and proximity to downtown Mystic, Ct., one of the most famed destinations in New England. With a gourmet seafood restaurant, Shipwright’s Daughter, modern yet classic accommodations, and a great location just steps away from Mystic’s famed drawbridge and picturesque main street, Whaler’s Inn provides the ultimate getaway. For more information, visit www.whalersinnmystic.com.
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Jaclyn Leibl-Cote, president of Collette, talks with Alan Fine of Insider Travel Report about her company's Advanced Commission Program designed to help travel advisors get compensated sooner, how Collette has resumed domestic tours this year, even during the pandemic, and what destinations are hot for 2021. For more information, visit www.collette.com.
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Peter Vlitas, senior vice president of airline relations for Internova, formerly Travel Leaders Group, talks with Alan Fine about the state of the airline industry, the lack of coordination between the federal government and states, as well as between the states themselves, and how all that shapes what travel advisors need to tell their clients. For more information, visit www.internova.com.
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Nancy White, managing director of Cliff House Maine, talks with James Shillinglaw of Insider Travel Report about her Cape Neddick resort, which hugs the cliff overlooking the Atlantic waves. With outdoor and indoor pools, a full spa, two great seafood restaurants, 226 oceanview rooms and a history dating from 1872, Cliff House is the perfect Maine seaside resort. For more information, visit www.cliffhousemaine.com.
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Andy Ross, managing director of the Brenton Hotel in Newport, R.I., talks with James Shillinglaw about his brand new 57-room boutique property right on the harbor. With a unique living room concept that doubles as a restaurant, bar, lounge and registration; comfortable designer rooms using locally sourced products; a rooftop bar with great views and much more, the Brenton offers a very different experience for visitors to this iconic New England coastal destination. For more information, visit www.brentonhotel.com.
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Alison Gilmore, portfolio director for the International Luxury Travel Market (ILTM), talks with James Shillinglaw of Insider Travel Report, about the new ILTM World Tour, a series of three virtual events focused on Asia Pacific, Nov. 17-19; Europe, the Middle East and Africa, Nov. 23-25; and North and South America, Dec. 1-3. Gilmore reveals how these events will effectively replace all “live” ILTM events this year, how they are structured, what programming they have, and how luxury buyers (travel advisors) can make appointments with luxury sellers. For more information, visit www.iltm.com.
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Paul Mihailides, owner of The Preserve Club & Residences in Rhode Island, talks with James Shillinglaw about his unique 3,500-acre property featuring a wide variety of activities. From shooting clays to indoor target practice, from golf to tennis, from hunting to fishing, from zip lines to hiking and even two Hobbit Houses—it's all available at The Preserve. Book one of a number of multiple room residences and enjoy fine dining in the clubhouse. Now managed by Ocean House Management Collection, the property is an oasis in the middle of Rhode Island's forests. For more information, visit www.thepreserveri.com or www.ohmcollection.
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Trisha Pérez Kennealy, owner of the Inn at Hastings Park in Lexington, Mass., talks with James Shillinglaw of Insider Travel Report about the experience delivered by her property, which is focused very much on culinary arts. Guests can stay in the main building, the barn or one other annex and go sightseeing at the site of the Battle of Lexington, which kicked off the Revolutionary War, go biking or just enjoy the individually decorated rooms and suites. The inn, now part of the Ocean House Management Collection, delivers all that and more. For more information, visit www.innathastingspark.com or www.ohmcollection.com.
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Michael Becker, CEO of GeoSure, talks with James Shillinglaw of Insider Travel Report about his unique company, which calculates the risk travelers face in destinations around the world down to the area, region and even neighborhood. GeoSure, which also includes COVID-19 information, provides this data to top travel companies, but you and your clients can get access to it right now by downloading a free app. For more information, visit www.geosureglobal.com.
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Dario Flota, CEO of Quintana Roo Tourism Board in Mexico, talks with James Shillinglaw of Insider Travel Report, about how the Mexican Caribbean Region, which includes Cancun and the Riviera Maya, has brought tourism back despite the coronavirus pandemic; what hotels, resorts, attractions, and archeological sites have reopened; a new health and wellness marketing campaign. This interview took place just after Hurricane Delta grazed the region, causing little damage, but before Hurricane Zeta also passed over the area, again causing little damage. For more information, visit www.mexicancaribbean.com.
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Daniel Hostetler, president and managing director of Ocean House Management Group, talks with James Shillinglaw of Insider Travel Report during a visit to the famed Ocean House hotel in Watch Hill, R.I. Hostetler details the latest updates to his luxury resort, how it’s adapted to new health and safety protocols, and new additions to the property. He also describes the entire OHM Collection, which now includes the Preserve Club & Residences in Rhode Island, the Inn at Hastings Park in Lexington, Mass., the Weekapaug Inn and Watch Hill Inn just minutes from Ocean House itself. For more information, visit www.ohmcollection.com.
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Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about why his innovative host agency sees light at the end of the COVID-19 tunnel, when cruising will be back, how Avoya is positioned to get through the crisis, and how it is using new technology and marketing programs to help its independent agency affiliates deal with the downturn. Anderson also reveals Avoya’s new proposal to change the way travel suppliers pay commissions to advisors. For more information, visit www.avoyatravel.com.
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Roger Block, president of Travel Leaders Network, talks with James Shillinglaw of Insider Travel Report about the mega-consortium’s just completed virtual show “Bridge to the Future,” as well as major new products and services introduced for travel advisors, including agency matchmaking, host agency search and a fam trip program. Block also discusses a new push to get more travel advisors to start charging fees as well as an effort by Travel Leaders Network to change to current commission structure so advisors can get compensated sooner for the products they sell. For more information, visit www.travelleadersnetwork.com.
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Jean-Yves Ghazi, president of the Empire State Building Observatory, talks with Alan Fine of Insider Travel Report about the new $165 million immersive museum experience to augment the famed observation deck tours of one of the world's most famous buildings. Don't miss the King Kong, ironworker and elevator experiences in this video. For more information, visit www.esbnyc.com.
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Brett Tollman, CEO of The Travel Corporation (TTC), and Shannon Guihan, chief Treadright and sustainability officer, talk with James Shillinglaw of Insider Travel Report about the recent launch of “How Tread Right,” a new five year sustainability strategy for TTC’s tour, hotel and cruise brands, overseen by TTC’s non-profit Treadright Foundation. The strategy matches sustainable travel experiences and practices with each TTC brand and aims to prove that sustainability remains a major focus for the company even amid the coronavirus pandemic. For more information, visit www.ttc.com/hwtr.
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Eric Odone, senior vice president of the Western Region for Qatar Airways, talks with Alan Fine of Insider Travel Report about the airline's success in reducing the spread of COVID-19 and how Qatar is opening U.S. gateways strategically to feed other destinations using existing partners American Airlines and JetBlue. Starting in December, Qatar's new gateway, San Francisco, will support a new partner next year, Alaska Airlines.
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Elizabeth Rossi, president of Rosenlund Travel Service, Inc, talks with Alan Fine of Insider Travel Report about her travel agency, founded in 1912 by her grandfather, and how it has survived all these years, including her father's death, when competing travel agencies kindly lent staff to help her mother out for over a year. Rossi was recently recognized by the American Society of Travel Advisors (ASTA) for protecting her clients and keeping a legacy business going throughout the current pandemic. For more information, visit www.rosenlundtravel.com.
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Laura Diaz, who oversees the children's program at Palmaia-the House of Aia all-inclusive resort, talks with James Shillinglaw of Insider Travel Report about the Waldorf method where kids are encouraged to creatively play and develop their imaginations—no video games and movies here. It's all part of Palmaia's wellness concept for guests, including families. For more information, visit www.thehouseofaia.com.
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Karen Collado, sales director for Palmaia-the House of Aia, talks with James Shillinglaw of Insider Travel report about how this wellness resort on the Riviera Maya in Mexico is back in business after being shut down for three months due to the pandemic. Collado talks about the main features of the property that travel advisors can sell and how it is marketing the resort to the trade. For more information visit www.thehouseofaia.com.
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John Downey, president-Americas for Hurtigurten, talks with James Shillinglaw of Insider Travel Report in an exclusive interview about the news last week that the expedition and Norwegian coastal cruise line is splitting into two units, as well as why it is pausing Antarctica sailings though March. For more information, visit www.hurtigruten.us.
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Eugenio Villafana, executive chef at Palmaia-the House of Aia, talks with James Shillinglaw of Insider Travel report about the cuisine he serves at this wellness resort on the Riviera Maya in Mexico. As the property returns after being shut down for three months due to the pandemic. Villafana reviews what guests can expect from his four restaurants, many of which offer plant-based, vegan and vegetarian options (with meat added if guests want). Hear him describe Lec, specializing in Mexican cuisine; Ume, featuring Asian food; Mar de Olivo, a Mediterranean restaurant; and Su Casa, an outdoor eatery open for breakfast, lunch and dinner. For more information visit www.thehouseofaia.com.
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Javier Martinez, general manager of Palmaia-the House of Aia, talks with James Shillinglaw about how his all-inclusive (gifted) wellness resort got through its suspension of operations due to COVID, how it has retooled and revised the experiences it offers, and how it is offering guests, including families, more chances to return to their roots with workaway programs, innovative kids programs and healthy culinary options. For more information, visit www.thehouseofaia.com.
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Mabel Rodriguez, a travel advisor in Staten Island, N.Y., with Wayne, N.J.-based Rubys Travel, talks with James Shillinglaw of Insider Travel Report about her first fam trip back during the pandemic to Iberostar Selection Cancun and Iberostar Coral Level Cancun. She describes how the resorts are doing a good job implementing health and safety protocols, the accommodations, the pool and beach and her favorite dining venues, as well as what clients she would book into the properties. For more information, visit www.iberostaragents.com or www.iberostar.com.
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Mujo Perezic, vice president and general manager of the Kimberly, talks with James Shillinglaw of Insider Travel Report about how his luxury boutique hotel on New York City’s East Side just reopened after being closed due to the coronavirus pandemic. The property features a famed rooftop restaurant and bar, classic luxury accommodations and great service, all in a location close to major city attractions. For more information, visit www.kimberlyhotel.com.
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Lenore Passarella, a Staten Island, N.Y.-based independent travel advisor affiliated with Rubys Travel in Wayne, N.J., talks with James Shillinglaw of Insider Travel Report about her impressions of Iberostar Coral Level in Cancun and sister resort Iberostar Selection in Cancun, including the rooms, suites, dining options, and new health and safety protocols. This is the seventh in a series of video interviews on Iberostar's properties in Cancun and the Riviera Maya. For more information, visit www.iberostaragents.com or www.iberostar.com.
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Alberto Aliberti, president of Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about this new luxe-adventure cruise line, which is on schedule for a July 2021 launch. World Navigator just floated out from its shipyard in Portugal and the keel has been laid for sister ship World Traveller. Aliberti reveals the itineraries that World Navigator will sail on in its first year, the included multi-day Max Shore excursions, and details of all the unique inclusions offered by the line. For more information, visit www.atlasoceanvoyages.com.
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Ivan Eskildsen, minister of tourism for Panama, talks with Alan Fine of Insider Travel Report about the Oct. 12, 2020 reopening of his country, his hope that the CDC will lower its Level 3 warning, and the new protocols in place for international visitors, including a government program to host visitors who test positive for the coronavirus. For more information, visit www.visitpanama.com/information/travel-guidelines.
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Effie Beshere-Walthall, owner of On Deck Travel in Orlando, and Kirsten Velden Brown, owner of Flip Flops to Formal Travel in New Smyrna Beach, Fla., talk with James Shillinglaw of Insider Travel Report about their fam trip to Iberostar Selection Cancun and Iberostar Coral Level Cancun. Hear their impressions of these resorts and other Iberostar properties in Mexico. This is the fifth in a series of videos on the Iberostar fam trip.
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Renata “Ren” West, founder of Pacific Storytelling, talks with James Shillinglaw of Insider Travel Report about his new company, which seeks to educate travel advisors and travelers about the indigenous cultures of the South Pacific so they can better appreciate their journey to these exotic destinations. For more information, visit www.pacificstorytelling.com.
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Aurea Gonzalez, weddings manager for Iberostar resorts in Mexico, talks with James Shillinglaw of Insider Report at the Iberostar Paraiso Maya about how weddings business is coming back and how she organizes programs to provide couples with the weddings of their dreams even during these pandemic times. This is part of a series of videos on Iberostar resorts in Cancun and the Riviera Maya. For more information, visit www.Iberostaragents.com.
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Evan Frank, CEO of Context Travel, talks with James Shillinglaw of Insider Travel Report about his unique upscale company, which provides tours led by a network of scholars and experts delivering a new way to see destinations around the world. In this time of COVID-19 pandemic Context also is delivering a new virtual experience called Context Conversations and Context Journeys that you can use to inspire your clients to travel in the future. For more information, visit www.contexttravel.com.
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Erin and Kevin Johnson, owners of Live Love Travel in McKinney, Texas, speak with James Shillinglaw of Insider Travel Report about their first experience at an Iberostar resort, in this case the Iberostar Selection Cancun and Iberostar Coral Level Cancun. Take a tour with the Johnsons as they describe the many features of this property. This is the third in a series of videos on the Iberostar fam trip. For more information, visit www.iberostaragents.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Justyna Chelstowski, business development manager for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about her presentation to travel advisors on the fam trip she led to Iberostar Selection Cancun and Iberostar Coral Level, where she provided an update on the company’s resorts in Mexico, the Caribbean and elsewhere in the world. This is the third in a series of videos based on the fam trip to Cancun. For more information, visit www.iberostaragents.com.
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Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw about how her mega-host agency has fared during the COVID-19 pandemic, how members reacted to the just concluded CoNexion at Home virtual conference, new programs and tools developed by Nexion to support members, booking trends for 2021 and how she sees travel advisors emerging from the crisis. For more information, visit www.nexion.com.
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Lander Gonzalez, general manager of Iberostar Selection Cancun and Iberostar Coral Level, talks with James Shillinglaw of Insider Travel Report about both all-inclusive properties, one focused on families and groups in a pyramid-like structure and the other hosting couples in an upscale beachfront tower. It's all part of the renewed Iberostar Cancun portfolio that was showcased during a recent travel advisor fam trip. This is the second in a series of videos on that trip. For more information, visit www.iberostar.com.
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John Long, vice president-sales and marketing for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report to kick off a week plus of interviews of top travel advisors and Iberostar executives during a fam trip to Iberostar Coral Level and Iberostar Selection Cancun. These advisors experienced the accommodations, dining and new health and safety protocols at these resorts—and are now actively selling the properties to their clients. For more information, visit www.iberostar.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Leslie Peden, chief commercial officer for Celestyal Cruises, talks with James Shillinglaw of Insider Travel Report about Celestyal Experience, his cruise line’s new flagship, which will begin cruising the Greek Islands and the rest of the Mediterranean next year. The ship, which Celestyal purchased from Costa Romantica earlier this year, will give the line a vessel with even more comforts, dining options, and opulent public areas that can offer even more exotic itineraries in the Mediterranean. For more information, visit www.celestyal.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
Brad Tolkin, co-president and CEO of World Travel Holdings, parent company of Cruises Inc, CruiseOne and Dream Vacations, among other companies, talks again with Alan Fine of Insider Travel Report, offering his take on the CDC "no sail" order, the spark he is seeing in bookings for 2021, the many indicators of a turnaround for cruising, and how cruises will resume using the "travel bubble" concept being perfected by cruise lines currently operating in Europe. For more information, visit www.worldtravelholdings.com.
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Peter Wells, CEO of Dragonslayer, talks with James Shillinglaw of Insider Travel Report on how his new app provides updated information on local, state, federal and national entry and quarantine policies for visitors. The app, available on desktop and smartphones, promises to help travel advisors figure out how to get their clients into destinations around the world. For more information and a free trial, visit www.dragonslayertravel.com.
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Michelle Fridman, minister of tourism for Mexico’s state of Yucatan, talks with James Shillinglaw of Insider Travel Report about how her region has reopened to tourism, with hotels and restaurants now back online and top archeological attractions, such as Chichen Itza, now open along with other top sites, all with COVID-19 health and safety protocols implemented for visitors.
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Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw of Insider Travel Report on ASTA’s comments urging the Centers for Disease Control not to extend its No Sail Order, set to expires today, Sept. 30, as well as why ASTA and its members have been such fervent defenders of cruising during the coronavirus pandemic. Kerby also talks about ASTA’s efforts to lobby for more government relief for travel agencies and travel advisors. For more information, visit www.asta.org.
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Bob Lepisto, president of SeaDream, talks with James Shillinglaw of Insider Travel Report about the luxury yacht line’s plan to return to the Caribbean with sailings out of Barbados this November, plus a special offer, the Ultimate Booking Assurrance program and a travel advisor fam trip offer for those who book a Barbados cruise. For more information, visit www.seadream.com.
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Christopher Prelog, the new president of Windstar Cruises, talks with James Shillinglaw of Insider Travel Report about his career in cruising, which saw him start as a waiter on a luxury cruise ship before advancing to operational posts until he was named president last week. Prelog also details Windstar’s Star Plus renovation initiative for its three motorized yachts and what changes Windstar will make to itineraries when it restarts in 2021. For more information, visit www.windstarcruises.com.
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Natalie Le Clerc, general manager of The Chesterfield Palm Beach, talks with James Shillinglaw about her Red Carnation boutique hotel in the heart of one of Florida's most exclusive communities, featuring luxurious decor, a Leopard Bar and even English afternoon tea. For more information, visit www.chesterfieldpb.com.
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Rene Jongmans, president of Vacation Express, talks with James Shillinglaw about his Atlanta-based tour wholesaler focused on the Mexico, the Caribbean and Costa Rica, including its major products and services, resorts, how the company has survived the coronavirus crisis, and how he sees travel emerging in late 2020 and into 2021. For more information, visit www.vacationexpress.com.
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Jason Block, CEO of Travel Quest Network and Bonnie Lee, president, talk with James Shillinglaw of Insider Travel Report about their host agency’s new Associate Agency Program, which aims to recruit small agencies to become members of the network so they can benefit from its services and run their businesses better. For more information, visit www.travelquestnetwork.com.
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Scott Hammerle, AAA Diamonds program director, talks with James Shillinglaw of Insider Travel Report about the updated hotel and restaurant program, how AAA is handling the coronavirus crisis as hotels have been closed, and when the next Diamonds program ratings will be released. For more information, visit www.aaa.com/diamonds.
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Alison Hickey, president of Kensington Tours, talks with James Shillinglaw of Insider Travel Report about her company’s new Resort Collection programs available at top hotels and resorts in several different regions of the world. For more information, visit www.kensingtontours.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Karen Mangia, vice president-customer and market insights for Salesforce, who has just written a book on “Working From Home: Making the New Normal Work for You,” talks with James Shillinglaw of Insider Travel Report about how travel advisors, many of whom have been working from home for years, can find new ways to more effectively operate their home-based businesses during the pandemic. To get the book, visit www.wiley.com/en-us/Working+From+Home:+Making+the+New+Normal+Work+for+You-p-9781119758921
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Jack Ezon, founder and managing partner for Embark Beyond, talks with James Shillinglaw of Insider Travel Report about how his next wave host travel agency is developing new programs, such as Embark World Academy and Embark Longer, to generate new sources of income. Embark World Academy helps younger travelers virtually experience unique educational programs developed by luxury resorts around the world. For more information, visit www.embarkbeyond.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Brian King, global officer for Marriott International, and co-chair of the U.S. Travel Association’s new “Let’s Go There” campaign, talks with James Shillinglaw of Insider Travel Report about why now is the right time to get Americans thinking about traveling again, how the campaign will roll out and how travel advisors can use it to get their own clients to book. For more information, visit www.letsgothere.travel.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Melonie Johnson, president and chief operating officer for The Borgata, talks with James Shillinglaw of Insider Travel Report about how her marquee Atlantic City casino resort, owned by MGM Resorts, is coming back from the COVID-19 crisis, what facilities are open, and how business has been so far. Johnson also talks about her role breaking barriers as the first African-American woman to head up a major casino resort. For more information, visit www.theborgata.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Chiara Giorgi, global brand director for Seatrade Cruise, talks with Alan Fine of Insider Travel Report about the initial failure of cruising to start up in the U.S., the sputtering yet more successful start in Europe, as well as the new Seatrade Cruise Virtual conference scheduled for Oct. 5-8, 2020, which will include a panel of CEOs from Norwegian Cruise Line, Carnival Corporation, Royal Caribbean Group and MSC Cruises. Giorgi also previews the 35th edition of the Seatrade Cruise Global Conference, now scheduled for April 12-15, 2021 in Miami. For more information, visit www.seatradecruiseevents.com and www.seatradecruiseglobal.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Antonio del Rosal, coordinator of ATMEX (Adventure Travel Mexico) 2020, talks with James Shillinglaw about this virtual event, set for Oct. 25-28, which is being “hosted” by Loreto in Baha California Sur. Del Rosal details the adventure travel operators and destinations exhibiting, seminars and speakers, special activities, and how U.S. travel advisors can sign up to attend. For more information, visit www.atmex.org/en.
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Jon Grutzner, president of Insight Vacations and Luxury Gold, talks with James Shillinglaw about why The Travel Corporation is reorganizing its travel agency sales team to sell its premium and luxury brands. Dubbed The Velvet Collection, these brands include African Travel., Insight Vacations, Luxury Gold, Red Carnation Hotels, Uniworld Boutique River Cruises, and U by Uniworld.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Adam Sachs, a three-time James Beard Award-winning food, travel and lifestyle writer and editor, and former editor in chief of Saveur magazine, talks with Alan Fine of Insider Travel Report about Silversea Cruises, the new ship Silver Moon, the culinary adventure called S.A.L.T. for Sea and Land Taste, and the new S.A.L.T. podcast series on Spotify, Apple Music, Google Play. For more information, visit www.silversea.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Adam Armstrong, the new CEO of Contiki, talks with James Shillinglaw about his mission to evolve the famed youth travel brand designed for travelers age 18-35, how the company has dealt with the coronavirus crisis, what a Contiki tour is today, new programs planned for 2021, and how the company plans to work with travel advisors here in the U.S. For more information, visit www.contiki.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Roger Dow, president and CEO of the U.S. Travel Association, talks with James Shillinglaw of Insider Travel Report about the new “Let’s Go There” campaign, backed by 75 major U.S. travel companies and organizations. The campaign aims to get Americans to start thinking about traveling again as we emerge from the coronavirus pandemic and is based on consumer research that shows travelers are ready to make travel plans. For more information, visit www.letsgothere.travel.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Ray Snisky, the new president of Apple Leisure Group Vacations (ALGV), talks with James Shillinglaw of Insider Travel Report about his transition from Funjet president to his current position, the mission he has been given, what ALGV has done to help travel advisors through the pandemic, what destinations are coming back, as well as Ascend, ALGV’s upcoming virtual conference in October. For more information, visit www.appleleisuregroup.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Kristen Jarnagin, president and CEO of Discover Long Island, talks with James Shillinglaw of Insider Travel Report about why Long Island is so special for a domestic getaway for New Yorkers or other visitors coming from nearby states. She reviews top accommodations, natural and historic attractions, activities and events, and top dining. Plus Jarnagin describes Discover Long Islands moves to hire a new health and wellness ambassador and launch a new Downtown Deals pass for visitors. For more information, visit www.discoverlongisland.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on Youtube by searching for the podcast's title.
Cheryl Martin, general manager for Kimpton Key West, talks with James Shillinglaw of Insider Travel Report about her new resort complex, which includes not just one but five separate properties catering to slightly different markets but reflect the laid-back ambience of Key West. For more information, visit www.kimptonkeywest.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Peter Strebel, president of Omni Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about his company’s new strategic plan for growth in the leisure, corporate and meetings markets, even as it seeks to sell five properties and refocus on its core business. For more information, visit www.omnihotels.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Josh Leibowitz, who was named president of Seabourn earlier this year, talks with James Shillinglaw of Insider Travel Report about when the luxury cruise line will begin cruising again, how the delay in launching the Seabourn Venture expedition ship has impacted itineraries around the world, how Seabourn is supporting its valued travel advisors during the crisis and more. For more information, visit www.seabourn.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Zita Keeley is a cook, author, world traveler, specialist in fine wines and a travel advisor, who just happens to have a "foodie" travel TV show currently available worldwide on Amazon Prime. She talks with Alan Fine of Insider Travel Report about how she developed her TV show and the plans she has for it during an unsure future for travel. For more information, visit www.amazon.com/All-Best-Zita-Keeley/dp/B089FKDW42 and www.allthebestwithzita.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on Youtube by searching for the podcast's title.
Angie Licea, president of the Protravel International/Tzell Travel Group division of Internova Travel Group, talks with James Shillinglaw about her company’s strategy to mesh two of the largest luxury travel agencies in the country, including the choice of a single consortium partner, a new combined marketing department, common supplier relationships, new technology support and how to keep top travel advisors on the team.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Kelly Messina, senior director of leisure sales for the Las Vegas Convention and Visitors Authority, talks with James Shillinglaw of Insider Travel Report about how Las Vegas is back in business as we emerge from the coronavirus crisis, how LVCVA is already running travel advisor fam trips, and how it's staging the Only Vegas Virtual Expo for advisors on Wednesday, Sept. 9. To sign up for the show, visit https://attendee.onlyvegasvirtualxpo.com/count-down.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Scott Nisbet, CEO of the Globus Family of Brands, talks with James Shillinglaw of Insider Travel Report about how Globus has navigated through the coronavirus crisis, how it’s worked with travel advisors, particularly by implementing a new commission program, and how it’s refocused its tour brands on domestic U.S. vacations, including the Undiscovered U.S.A. For more information, visit www.globusfamilypartner.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Magali Dechelette, founder and CEO of Paris-based Family Twist, talks with James Shillinglaw of Insider Travel Report about how her luxury family travel specialist operator is marketing to customers and travel advisors using Treasure Boxes. No it’s not buried treasure, but a box with games, activities and more promoting Paris or Italy. It’s designed to get families excited about traveling in Europe again for 2021. For more information, visit www.family-twist.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report about how COVID-19 pandemic has affected luxury travel, what kind of travel products and services Virtuoso clients want today, what’s going to happen to travel advisors as a result of the crisis, and the value of advisors in a post-coronavirus pandemic future. This is part two of a two-part interview. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Matthew Upchurch, chairman and CEO of Virtuoso, talks with James Shillinglaw of Insider Travel Report about the luxury travel network’s first virtual Virtuoso Week, how Virtuoso will stage events in the future, how he is working to restructure his luxury consortium, and what marketing and technology his group will focus on now and in the post-COVID-19 future. This is part one of a two-part interview. For more information, visit www.virtuoso.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Remy Piazza, chief sales officer for Bureau Veritas, talks with James Shillinglaw of Insider Travel Report about how his company helps travel and hospitality companies develop health and safety protocols to protect guests from the COVID-19 virus, as well as what you need to know about the virus and how the crisis might play out in the future. For more information, visit www.bureauveritas.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Alex Sharpe, president and CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report, in part two of a two part interview, about how his travel agency cooperative is using new and upgraded marketing, technology and training programs to help its travel agency members meet the challenges of a COVID-19 plagued travel world. For more information, visit www.signaturetravelnetwork.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Join Insider Travel Report’s James Shillinglaw and Alan Fine as they review the top stories of the week on the fourth edition of ITR-TV’s “Travel in Ten” newscast. Top stories this week include look at travel warnings and policies required to visit the Caribbean and Mexico; a look at Signature Travel Network's Virtual Connections event; how resorts like Palmaïa on the Riviera Maya are developing long-stay "work away" programs; a tale of two MSC Cruises ships; resorts offering coronavirus pandemic travel insurance, how Americans are confused about restrictions imposed by cities, states and countries; Palace Resorts offering "go to school" on vacation programs for kids; why Delta and United are ramping up flights to China; WTTC's new dashboard tracking the recovery of travel; and a look at top roller coasters at sea and on land celebrating National Roller Coaster Day. Email james@insidertravelreport.com or alan@insidertravelreport.com with your comments and suggestions on future newscasts.
If interested, the original video of this podcast with supplemental pictures and video can be found on Youtube by searching for the podcast's title.
Alex Sharpe, president and CEO of Signature Travel Network, talks with James Shillinglaw of Insider Travel Report, part one of a two part interview, about how his agency cooperative is using its virtual event, launched this week, as a way to help member agencies recover from the effects of the pandemic. Sharpe talks about how new commission programs developed with suppliers are helping Signature members get revenue now, how the group has experienced surprisingly little attrition so far, and how he believes Signature could be even stronger as we emerge from the crisis next year. For more information, visit www.signaturetravelnetwork.com. If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Greg White, senior vice president-technology and operations for Passport Online Inc., talks with James Shillinglaw of Insider Travel Report about the development of travel agency travel technology over the past 25 years that his company has been in business. White talks about the technology that Passport Online has developed and where travel technology might be heading in the future. For more information, visit www.passportonlineinc.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Petra Deuter, executive director for Iconic Luxury Hotels, talks with James Shillinglaw of Insider Travel Report about a collection of high-end hotels you may not have heard about before. Iconic began in the U.K. with some classic properties but is now expanded to Venice with plans to open up in other European countries and even the U.S. For more information, visit www.iconicluxuryhotels.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Carmen Roig, senior vice president of marketing and sales for Crystal Cruises, talks with James Shillinglaw of Insider Travel Report about how the luxury cruise company, which includes ocean, river, expedition and yacht experiences, is celebrating its 30th anniversary this year. Roig details the history of Crystal going back to 1990, how Crystal has been working through the COVID-19 crisis, Crystal’s new health and safety standards, and how it’s working with travel advisors to celebrate its milestone. For more information, visit www.crystalcruises.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Join Insider Travel Report’s James Shillinglaw and Alan Fine as they review the top stories of the week on the third edition of ITR-TV’s “Travel in Ten” newscast. Top stories this week include UnCruise Adventures' cancellation of its season even though a guest ended up testing negative not positive for COVID-19, why major U.S. cruise lines are "pausing" operations well into December, how European cruise lines are restarting sailings this month, why the U.S. Virgin Islands is closing its borders once again because of spikes in the virus, why the travel industry and ASTA are pushing Congress to return from its recess to pass relief legislation, what top cruise and hotel companies posted major losses for the second quarter, a look at the virtual version of Virtuoso Travel Week, why Barry Diller is buying a big stake in MGM Resorts, our memories of veteran travel executive Jim Smith who passed away last week, and why we are celebrating our own 1,000 Insider video. Email james@insidertravelreport.com or alan@insidertravelreport.com with your comments and suggestions on future newscasts.
If interested, the original video of this podcast with pictures of many of the locations can be found on Youtube by searching for the podcast's title.
Vicki Tollman, executive director and owner of the Red Carnation Hotel Collection, talks with James Shillinglaw of Insider Travel Report about her family-owned luxury hotels in the U.K., Switzerland, South Africa and the U.S.; how it selected the properties in the group; the unique design of each hotel; how the company is expanding in the near future; and how it’s dealing with the coronavirus pandemic. For more information, visit www.redcarnationhotels.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Natasha Caputo, director of Westchester County Tourism & Film, talks with James Shillinglaw of Insider Travel Report about the vacation options, attractions and accommodations available in this diverse county just north of New York. She talks about the range of top hotels and resorts, including a new addition the key natural and historical attractions, activities and events and fine dining that travelers can experience during what just might be the perfect drive getaway for New Yorkers and others in the Northeast. And spoiler alert, Insider Travel Report is based in Westchester and we grew up here, so we just might be a bit biased. For more information, visit www.visitwestchesterny.com.
If interested, the original video of this podcast with pictures of many of the locations can be found on Youtube by searching for the podcast's title.
Greg Takehara, CEO of Tourism Cares, talks with James Shillinglaw of Insider Travel Report about how the mission of his non-profit organization has changed and hasn’t changed in the new age of COVID-19 travel as it promotes sustainable tourism around the world. He also details what virtual and live events Tourism Cares will stage this year and next, how his group is educating the travel industry about sustainable tourism and how it’s planning new membership categories to get more travel advisors and individual travel executives to join. For more information, visit www.tourismcares.org.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Jay Stein, CEO of Dream Hotel Group, talks with James Shillinglaw of Insider Travel Report, about how his company, which has multiple brands in the four- and five-star category has gotten through the crisis, reopening its first hotels this month, although it still has more to reopen. Stein also details how the crisis has affected Dream’s hotel development plan, how COVID-19 has hit the New York City hotel market in particular, and how the pandemic has affected the hotel industry overall. For more information, visit www.dreamhotelgroup.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Join Insider Travel Report’s James Shillinglaw and Alan Fine as they review the top stories of the week on the second edition of ITR-TV’s “Travel in Ten” newscast. Top stories this week include the U.S. State Department's lifting of the Global Level 4 Health Advisory on international travel, the challenge faced by small ship lines in restarting their business amid the pandemic, the breakdown in talks that could prevent more government relief from getting to thousands of travel advisors, the reimagining of the U by Uniworld river cruise brand, ABC Global Services’ purchase of CCRA, MSC Cruises’ new health and safety protocols as it gets ready to sail in the Mediterranean this month, Intrepid Travel's first tour back to Greece, the new Virgin supersonic space plane, Universal Orlando layoffs and the suspension of work on the Epic park, and new "working from home" packages developed by top resorts and destinations. Email james@insidertravelreport.com or alan@insidertravelreport.com with your comments and suggestions on future newscasts.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Michelle Fee, founder and CEO of Cruise Planners, talks with James Shillinglaw about what Cruise Planners is doing help its travel advisor franchisees during this critical, including extensive training and education, supplier updates, and a schedule of virtual events and even one live one. Fee also details how Cruise Planners is preparing its advisors to sell cruises when the crisis has passed and what it will take to get cruising back in 2021. For more information, visit www.cruiseplanners.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
James Shillinglaw of Insider Travel Report talks with Dic Marxen of CCRA and Eric Altschul of ABC Global Services about ABC’s purchase of CCRA and how the merged companies will help travel advisors, hotels and other suppliers.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
James Shillinglaw of Insider Travel Report talks with Filip Boyen, CEO of Forbes Travel Guide, about a new survey his luxury hotel guide service completed of top general managers around the world to discover if they could still deliver luxury service during the COVID-19 pandemic. Forbes Travel Guide found that even during the pandemic, these general managers were finding creative new ways to provide service as they dealt with staffing shortages, new protocols mandated by the COVID-19 crisis, and other operational challenges and budgetary limitations. For more information, visit www.forbestravelguide.com.
If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Katina Athanasiou, chief sales officer for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about NCL's suspension of cruising to Oct. 31, beyond the CDC's "no sail" order ending now on Sept. 30; how the cruise line is protecting guests' money; and NCL's program of personal outreach to travel advisors in real time through so many virtual meetings. For more information, visit www.ncl.com.
If interested, the original video of this podcast can be found on Youtube by searching for "Norwegian Cruise Line Extends Suspension, Peace of Mind and Travel Advisor Support"
Join Insider Travel Report’s James Shillinglaw and Alan Fine as they review the top stories of the week on ITR-TV’s first “Travel in Ten” newscast. Top stories this week include challenges to the restart of cruising, how Virgin Galactic’s new spacecraft is shaping for space tourism, and a new lobbying effort to get more government relief for travel advisors. Other stories featured include cruises that are actually sailing now, top travel leaders signing on to back COVID-19 prevention measures, Classic Vacations offering travel advisors a new way to book vacation rentals, Crystal Cruises celebrating a 30th birthday, a new VIP experience at the Empire State Building, Holland America giving the historic Rotterdam name to yet another ship, and Disney Cruise Line offering a complete musical performance virtually. Email james@insidertravelreport.com or alan@insidertravelreport.com with your comments and suggestions.
If interested, the original video of this podcast can be found on Youtube by searching for: ITR-TV: See the Top Travel Stories of the Week on “Travel in Ten”
Zane Kerby, president and CEO of the American Society of Travel Advisors (ASTA), talks with James Shillinglaw about why he wrote a column calling for an end to the demonization of cruise lines by the government, what ASTA hopes to get in another round of federal funding, and why travel advisors should sign up for ASTA Global Live, the new virtual conference taking place Aug. 25-28. For more information, visit www.asta.org. If interested, the original video of this podcast can be found on Youtube by searching for the podcast's title.
Jeff Miller, our Travel Law Insider and long-time travel law specialist, talks with James Shillinglaw of Insider Travel Report in Part II of their interview. In this segment, Miller examines how the coronavirus crisis has changed travel insurance in a variety of ways, how it has affected online travel agency bookings versus traditional agency bookings, as well as how the pandemic has affected travel law and travel in general. You can ontact Miller at Jrmiller486@gmail.com.
The original video of this podcast can be found on Youtube if you search for the podcast's title there.
Jeff Miller, our Travel Law Insider columnist and long-time travel law expert, talks with James Shillinglaw of Insider Travel Report on about the legal implications of the coronavirus crisis. In this first of two interviews, Miller talks about whether travel advisors should seek COVID-19 waivers from clients, as well as how different industry segments are dealing with cancellations, refunds, rebookings, future credits and more. Contact Jeff Miller by emailing jrmiller486@gmail.com.
Bob Gilbert CTC, commercial director-North America for eRoam, talks with James Shillinglaw of Insider Travel Report about how this itinerary building and booking product can help travel advisors book more domestic vacations during these critical times when Americans are barred from traveling internationally. eRoam, recently named to Virtuoso’s Incubator program, can create itineraries for hotel, transportation, activities and tours for destinations throughout the U.S. For more information, visit www.eroam.com.
Denella Ri’chard left Holland America Line at the beginning of June after serving most recently as senior director-trade engagement and onboard sales. Caught up in the downsizing that all cruise lines are experiencing, she then had to figure out what to do next. In this interview, she talks with James Shillinglaw of Insider Travel Report about the opportunity she was given to host her own TV show, “Travels with Denella” on the CJC Network and other outlets. Her goal with the show is to inspire travelers to dream about future trips. The show began this past Sunday at 8:30 p.m. ET and and will run five more times with the possibility of a additional episodes.
Sharon Flax Brutus, founder of White Oleander Destinations, talks with James Shillinglaw of Insider Travel Report about how she started her destination management company earlier this spring after resigning as director of tourism for the British Virgin Islands. A well-known Caribbean destination executive, Flax Brutus is now trying to start a company focused on selling travel programs to the B.V.I. even as the islands’ tourism industry has taken a major hit due to the coronavirus crisis. But she vows White Oleander will succeed eventually by focusing on the high-end traveler and working with luxury travel advisors. For more information, visit www.whiteoleanderdestinations.com.
John Long, vice president-sales and marketing for Iberostar Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about what hotels and all-inclusive resorts his company has reopened in Mexico and the Caribbean and Europe, what new health and safety protocols it has developed for its properties, and how it’s been working with travel advisors and wholesalers to get them back selling. For more information, visit www.iberostar.com or www.iberostaragents.com.
In part three of a three part interview, Peter Vlitas, senior vice president of airline relations for Internova, formerly Travel Leaders Group, talks in depth with Alan Fine of Insider Travel Report about what travel advisors need to know when selling air since COVID-19, including how to help clients pick the right airline, what to expect on a plane, how to pack, how to dress, even the first things to do when arriving at a hotel. For more information, visit www.internova.com.
In part two of a three part interview, Peter Vlitas, senior vice president of airline relations for Internova, formerly Travel Leaders Group, talks with Alan Fine of Insider Travel Report about what it was like to take two test flights, one on Delta and the other on United, at this early time when airlines are telling the public their procedures make it safe to fly. For more information, visit www.internova.com.
In part one of a three part interview, Peter Vlitas, senior vice president of airline relations for Internova, formerly Travel Leaders Group, talks in depth with Alan Fine of Insider Travel Report about the airlines and COVID-19 since February 2020. For more information, visit www.internova.com.
Alison Metcalfe, Tourism Ireland's executive vice president North America and Australia, talks with Alan Fine of Insider Travel Report about Ireland's unfortunate lock down just before St. Patrick's Day, how it fought its way back, its new health and safety protocols, the expected popular destination shift to the more open spaces, air lift, the 14-day quarantine, the E.U. blockade, and what travel advisors can do in the meantime. For more information, visit www.ireland.com.
Eric Odone, senior vice president for the Americas at Qatar Airways, talks with Alan Fine of Insider Travel Report about his airline that continued flying during the pandemic, perfecting its health protocols until full charters are able to fly safely with no reported COVID-19 cases. Qatar believes in winning traveler loyalty though health and safety procedural transparency and lenient change rules. For more information, visit www.qatarairways.com.
Sarah Best Chensky, executive director of global sales for MGM Resorts International, talks to Alan Fine of Insider Travel Report about the seven-point safety plan currently put in place for guest health and safety in all resorts internationally, and whether the pools will be open and if there will be entertainment at the resorts. Health is not a new concern for MGM, having developed Stay Well Clean Rooms in 2012 to decrease the impact of travel on the human body. For more information, visit www.mgmresorts.com.
Ken Muskat, executive vice president and chief operating officer for MSC Cruises USA, talks with James Shillinglaw of Insider Travel Report about how his company has dealt the with COVID-19 crisis so far, how it’s worked with travel advisors, how it is working to develop new health and safety protocols, what it’s going to take to get people back to cruising, and how travel advisors should position themselves to sell MSC Cruises for the future. For more information, visit www.mscruisesusa.com.
Claudio Delli, managing director of WTB Hotels, based in Florence Italy, talks with James Shillinglaw of Insider Travel Report about his small boutique hotel chain with locations in the top cities in Italy. WTB (Why the Best) Hotels features L’Orologio brand properties in Florence and Venice, and will soon add one in Rome next year. The chain’s other hotels are located in some of the top Italian destinations. And now WTB has a new STAR program to help travel advisors during the current crisis. For more information, visit www.wtbhotels.com.
James Thornton, CEO of Intrepid Travel, talks with James Shillinglaw of Insider Travel Report about a new free program his adventure travel company has introduced to help other travel companies go carbon neutral. Thornton also addresses how Intrepid, headquartered in Melbourne, Australia, and one of the largest adventure travel companies in the world, has been handling the coronavirus crisis so far and how adventure travel is well positioned to emerge from the pandemic. For more information, visit www.intrepidtravel.com.
Sara Margulis. CEO of Honeyfund, talks with Alan Fine of Insider Travel Report about how people in love will get married no matter what. Honeyfund is a crowd-gifting platform that helps with planning and paying for honeymoons, and at the same time offers travel advisors two possible revenue streams that are essentially COVID-19-proof. For more information, email carrie@honeyfund.com or visit www.Honeyfund.com.