Prairie Podcast: Recent Episodes
Utility Safety Partners
Hosted by the President of Utility Safety Partners, Mike Sullivan. Prairie Podcast is produced by Utility Safety Partners – a non-profit corporation that has been providing communication service between the digging community and the owners of buried facilities since 1984. Let’s talk about damage prevention, excavation safety, and legislative matters to ensure contractors and neighbours can all do their work safely. Safety is always a good conversation.
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Every step of the damage prevention process was followed…and a five-year-old boy still died.
Mike Sullivan sits down with Ron Peterson, Executive Director of the National Utility Locating Contractors Association (NULCA) and a 30-plus-year veteran of the locating industry, to discuss the position paper that sent shockwaves through the damage prevention world: "This System Is Designed to Fail."
Peterson explains why a one-call system built 50 years ago for a million locate requests can't survive 250 million notifications, ticket abuse with zero consequences, and utility maps that show lines on the wrong side of the road…or not at all.
What sets this conversation apart is Peterson's refusal to point fingers outward first: locating contractors, he argues, must own their failures in staffing, retention, and race-to-the-bottom contract bidding.
Mike and Ron also explore Alberta's Alternate Locate Provider program as living proof that unlocking locator capacity dramatically reduces damages, and float a bold "Uber for locators" concept that could reshape how excavators secure qualified help.
Listen for:
1:10 How does a stranger spray-painting your backyard turn into a 35-year career?
3:57 What happens when a system built for one million locate requests faces 250 million?
9:15 Why did a fatal gas explosion 500 feet from Ron's childhood home force this reckoning?
15:02 Why do trained locators keep walking out the door and is money really the reason?
32:28 Could ordering a qualified locator like an Uber actually fix the capacity crisis?
Connect with Guests:Ron Peterson, Executive Director at NULCA-The Voice of Professional Locators
LinkedIn | Website | NULCA
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What if the people who keep gas lines, fibre, and power cables from being torn out of the ground have never had a profession to call their own?
Mike Sullivan talks with Coral Lukaniuk; Longtime architect of large‑scale strategic programs, engineer and facilitator with deep engagement experience, founder of coRoc Solutions, and Executive Director of the new Damage Prevention Professional (DPP) Certification Program.
They unpack a strange truth: damage prevention is named in federal and provincial regulation, yet nearly everyone in it "fell into" the work, with no curriculum, credential, or career pathway behind them.
Coral explains why a nonprofit like Utility Safety Partners is the right home for the program, why it's emphatically not "just an Alberta thing," and why building a profession is a decades-long project worth starting now.
The conversation lands on a simple test of success: a day when DPP certification is a job requirement, and a damage-prevention pro is recognized as readily as an electrician at your door.
Listen for:
2:59 Why has no one ever built a career path for the people protecting what's buried beneath us?
7:25 Why does it matter that a nonprofit — not a company — is behind this certification?
13:58 Why would a board chase a goal that comes with no guarantee of success?
26:12 Why do so many people wrongly dismiss this as "just an Alberta thing"?
30:53 What does success actually look like for a profession that has never existed?
Connect with Guests:Coral Lukaniuk,Executive Director | coRoc Solutions
LinkedIn | Damage Prevention Professional Certification
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What if the next threat to buried infrastructure isn't an excavator's bucket….it's an algorithm that already knows where every line is buried?
Mike sits down with AI strategist, futurist, and bestselling author Peter Swain, who has led more than 1,400 technology projects with companies like Apple, Microsoft, and Google, to confront a question the damage prevention industry can no longer avoid: could big tech effectively map North America's buried infrastructure without ever touching the industry's proprietary records?
Swain's answer: yes... through correlated data alone, sets up a wide-ranging, unflinching conversation about AI models already measuring in the genius IQ range, predictions of an end to all disease within a decade, and why regulated industries will be dragged forward by rising expectations whether they're ready or not.
Along the way, the two dig into the failure of regulation, our own culpability in giving data away for convenience, and evidence that human critical thinking is measurably declining just as we need it most.
It ends with Mike answering a question few industry leaders would touch: what happens if AI makes his own job unnecessary?
Listen for:
9:17 How long can a safety industry afford to move slow?
14:00 What does genius-level AI mean for human judgment on site?
20:04 If AI takes safety jobs, can UBI catch the fall?
25:29 Could big tech sell the buried world back to its owners?
31:01 What happens to dig site safety when critical thinking fades?
Connect with Guests:Peter Swain, AI Technologist | 5x Best Selling Author | International Keynote speaker
Website | Email | LinkedIn | X
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This is a REPLAY of an episode first published in May 2025.
What if the next big thing in utility safety isn’t underground—but overhead?
Mike Sullivan sits down with Nathan Coutu from ATCO Electric to spotlight the groundbreaking "Lookup and Live" application, a collaborative initiative aimed at reducing overhead power line contacts.
Nathan shares how this Alberta-wide, GIS-based mobile and web app helps users visualize and safely navigate around energized overhead lines—especially crucial for agricultural, construction, and utility workers.
Drawing inspiration from similar successes in Australia and Saskatchewan, he reveals the collaborative journey of Alberta utilities working together for public safety, the staggering contact statistics that prompted action, and the powerful simplicity of a solution that could save lives.
If you’ve ever thought "I knew the power line was there—I just didn’t see it this time," this episode could be a game-changer.
Listen For:
3:48 The Birth of “Lookup and Live” in Alberta
5:16 From “Where’s the Line” to a Province-Wide Collaboration
7:22 The Overhead Threat You Keep Ignoring
16:51 50% Fewer Incidents: What Australia Taught Us
24:52 The Push for Simplicity and Adoption
27:20 Breaking Through Data Sharing Barriers
Connect with guest Nathan Coutu
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What happens when a pandemic coffee chat accidentally becomes one of the most respected podcasts in the energy industry?
Mike Sullivan sits down with James Cross, co-creator of Coffee with Jim and James, to unpack the origin story behind the show that connected an entire industry during COVID.
James shares how a simple Zoom conversation evolved into a powerful platform for collaboration, storytelling, and safety advocacy across the natural gas and damage prevention world.
From his roots in West Texas and a passion for public speaking to taking the podcast live on the road and into the field, James reflects on the lessons learned from hundreds of conversations with frontline workers, industry leaders, and safety professionals. The discussion dives deep into safety culture, near miss reporting, industry collaboration, and whether podcasts truly make a difference.
Emotional, funny, and deeply human, this episode is both a celebration of community and a reminder that the most impactful conversations often start with a cup of coffee.
Listen for:
:40 How Did A Pandemic Coffee Chat Turn Into A Hit Industry Podcast?
7:53 Why Was Convincing The First Podcast Guest So Difficult?
13:39 What Happened When Coffee With Jim And James Went Live At A Conference?
26:40 Are Safety Metrics Measuring The Right Things In The Industry?
47:07 What Dangerous Situation Did PG&E Workers Face In The Field?
Connect with Guests:James Cross, Chief Experience Officer | EWN
LinkedIn| Website | Podcast
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Every day across North America, workers excavate near buried infrastructure that could kill them and most of the people who built the system protecting them can't explain how the whole thing fits together.
Mike Sullivan sits down with Scott Landes, a four-decade figure in North American damage prevention who co-founded Rhino Marking & Protection Systems and the Excavation Safety Alliance.
Scott and Mike explore what the industry has built and what it is still failing to do, the absence of C-suite ownership of damage prevention culture, the near-impossible challenge of changing state-level legislation even when it's broken, and why Scott believes a simple cultural shift at the top of major utility companies could eliminate 99% of damage incidents.
The conversation closes on a practical challenge: what is the one action every listener could take tomorrow to immediately reduce the risk of a strike?
Listen for:
6:35 What does Jimmy Buffett's brand genius have to do with how damage prevention companies succeed or fail?
17:31 Why did it take 40 years for someone to write the first comprehensive book about the damage prevention industry?
21:32 Who is Holding Back Disaster actually written for — and what does it hope to change?
37:42 If you rewrote this book in ten years, what would you hope the industry had finally solved?
44:24 What is the one action every person in damage prevention could take tomorrow to immediately reduce the risk of a strike?
Connect with Guests:
Scott Landes, CEO, Excavation Safety Alliance, LLC
MinneapolisLinkedIn | Website
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This is a REPLAY of an episode first published in August 2024.
How do you measure what didn’t happen?
In this episode, Mike sits down with Wayne Jensen to explore the fascinating concept of quantifying the absence of damage in the damage prevention industry.
They discuss the evolution of safety practices, the challenges of relying too heavily on regulations, and the importance of recognizing proactive behavior in preventing accidents.
The conversation dives deep into the human side of safety, celebrating the unsung heroes who ensure nothing goes wrong – and the complexities of proving that their efforts were the reason why.
Listen For:3:19 - The Origin of Monthly Damage Prevention Meetings
8:09 - The Effectiveness of Public Awareness Programs
20:56 - Are We Too Reliant on Legislation?
28:33 - Responsibility and Accountability in Damage Prevention
Guest: WAYNE JENSENWebsite | Sign Up Page
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What if the most powerful safety speaker is the one without a dramatic scar to explain?
Mike Sullivan sits down with Wylie Davidson, motivational speaker and safety culture specialist behind the Leaving a Safety Legacy program, to explore what it actually takes to make a safety message stick.
Wylie built his career not on a dramatic injury story or a near-miss, but on a fundamental conviction: safety culture isn't a program, it's a human problem.
The conversation digs into why experienced workers take shortcuts (hint: it's wired into us), how leaders can influence behaviour without micromanaging, and why a single presentation, no matter how powerful achieves nothing without a plan for the day after.
Listen for:
12:04 Why do experienced workers keep taking shortcuts?
17:28 What does it actually mean to make a safety message sustainable?
21:19 How do you reach the person in the back row who doesn't want to be there?
37:53 What has a decade of speaking across North America taught you about people?
42:38 What separates leaders who build lasting safety culture from those who erode it?
Connect with Guests:
Wylie Davidson, Keynote Speaker | Workplace Culture SpecialistLinkedIn | Website
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Canada's underground utility infrastructure sustains billions of dollars in damage every year... and the data needed to stop it keeps slipping through the cracks.
Mike Sullivan is joined by CCGA Executive Director Todd Scott for a wide-ranging conversation about momentum, leadership, and the future of damage prevention in Canada.
They unpack the success of the Halifax event, why bringing the industry together in person still matters, how a new generation is stepping up across the board and committees, and why that leadership transition feels so encouraging.
The episode also digs into the hard realities behind DIRT reporting, the challenge of collecting useful national data, the need for stronger municipal engagement, and the growing role AI could play in mapping, quality assurance, and field safety.
At its core, this is a thoughtful and optimistic discussion about where the Canadian Common Ground Alliance is headed next and what it will take to build a smarter, stronger, more connected damage prevention community.
Listen for:
18:29 Why is voluntary DIRT reporting Canada's biggest damage prevention blind spot?
23:24 What does a 99% damage reduction in ALP locates tell us about the future of best practices?
33:48 How could AI transform notification centres and field locate quality and what has to come first?
38:18 What did the Sereno societal cost analysis reveal and why did the number drop so dramatically?
46:32 What is Todd Scott most looking forward to at the 2026 CCGA Symposium in Calgary?
Connect with Guests:
Todd Scott, Executive Director of Canadian Common Ground AllianceTodd's LinkedIn | Todd's Email | CCGA LinkedIn | CCGA Website
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What if excavators could take control of their own locate process…and as a result, the number of utility strikes nearly vanished? That's not a hypothetical. It's what's happening right now.
Mike Sullivan sits down with Ron Laidman and Iain Stables. Together, they unpack 18 months of real performance data showing that ALP adoption has grown by nearly 300% year-over-year, that more than 50,000 locate requests have flowed through the program with only three reported damages, and that the program's damage rate per thousand notifications is a fraction of the provincial average.
Perhaps most striking is the mechanism behind the safety gains: it's not a technical fix… it's the relationship between a dedicated locator embedded in the crew and the excavator who now has a stake in the outcome.
Listen for:
3:57 Why are ALP episodes by far the most downloaded on a podcast about safety?
8:19 What does a near-300% year-over-year adoption increase actually mean for a program in its infancy?
14:26 With only three reported damages across 50,000+ locate requests, what is the ALP damage rate compared to conventional locating?
31:23 Is the ALP's damage reduction driven by technology, training, or something far more human?
33:50 What does it actually take to become a registered Alternate Locate Service Provider in Alberta?
Connect with Guests:
Ron Laidman, Founder and Principal Advisor at Enertia
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Iain Stables, Manager, Damage Prevention at ATCO Gas and Pipelines
Email | Iain’s LinkedIn | Website
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What if the biggest threat to underground safety is not technology, but our refusal to change?
Mike Sullivan talks with long time damage prevention consultant and investor Jemmie Wang about why the industry feels “safe enough” even as enormous hidden societal costs pile up from every cut fibre and broken line.
Together they explore how advances like affordable high accuracy GPS, smarter ticket management, online locate requests, deep AI mapping, and Alternate Locate Provider models are already proving they can slash damages, yet are still held back by rigid legislation, misaligned incentives, and risk averse culture.
They compare Canadian and US approaches, question whether current 811 structures actually serve the people who use them, and ask if slogans like “call before you dig” and “50 in 5” are distracting from the real work of changing the rules of the game.
The conversation circles back again and again to one challenge for boards, executives, locators, and contractors alike: finding the courage to embrace new tools, new models and more flexible laws before the next crisis forces their hand.
Listen For:
4:10 What damage prevention technologies have changed the game in the last decade
7:11 Why does the industry keep doing more of the same instead of embracing new tools
16:31 Should damage prevention rely on more legislation less legislation or something in between
30:10 Why is click before you dig safer and why is it still a hard sell in the United States
56:58 What can Alternate Locate Providers and an Uber style model do to transform locating and reduce damages
Jemmie WangWebsite | LinkedIn | Email
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What happens when an entire industry decides it’s time to build a new home from the ground up?
Mike Sullivan sits down with Bruce Campbell, Mark Frost, and Roger Lipscomb—the visionary team behind the Facility Notification Center Association (FNCA).
This passionate conversation traces the FNCA's superhero-style origin story, born from the ashes of older systems, into a modern, unified trade association serving 80% of North American notification centers.
From candid reflections on industry fragmentation to the power of collaborative leadership and servant-driven innovation, this episode dives deep into the necessity of FNCA, its mission, and its bright future.
It's a rich exploration of how facility notification centers are banding together—not just to adapt, but to lead.
Listen For:
6:10 What is the history behind North America’s One Call centers?
13:07 Why did One Calls of America and OCSI need to evolve?
29:36 What were the hurdles in transforming OCOA into the FNCA?
37:15 What goals are driving the FNCA’s strategic plan forward?
48:20 How is FNCA future-proofing for AI, volume spikes, and industry change?
Facility Notification Center Association (FNCA)
Connect with guest Mark Frost
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Bruce Campbell
Email| LinkedIn | Website
Roger Lipscomb
Website | LinkedIn
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What do two clipped fibre optic cables have in common with a $77 million disaster? More than you think.
Mike Sullivan recounts a personal travel nightmare that snowballed into a hard-hitting reflection on the staggering societal costs of utility damage.
What began as a delayed flight turned into an eye-opening experience involving 1,800 disrupted flights, 235,000 stranded passengers, and millions in lost productivity, business, and environmental damage—all traced back to a simple infrastructure mishap.
Mike breaks down the direct and indirect costs of such incidents, explores the gaps in utility protection and reporting laws, and emphasizes the critical importance of submitting locate requests.
Listen for:
1:05 How Did a Travel Delay Reveal a Bigger Safety Issue?
4:13 How Does Buried Utility Damage Impact Society at Large?
08:27 What Does $77 Million in Damage Look Like in Real Life?
17:29 Why Do Airlines Operate on Razor-Thin Profit Margins?
25:08 Can Repeat Offenders in Utility Damage Be Held Accountable?
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What if one simple change could slash utility damages to near zero?
Mike Sullivan brings together a powerhouse panel from both sides of the Canada-U.S. border to celebrate and dissect the incredible first year of the Alternate Locate Provider (ALP) program.
With only two reported damages out of over 30,000 ALP locates, this initiative is rewriting the rules of damage prevention.
Industry leaders—including Jamie Andersen, Iain Stables, Lance Norman, Wayne Jensen, and Ron Peterson share insights on how ALP is driving efficiency, improving safety, and changing the landscape of utility locating.
From enhanced collaboration to future scalability, this episode offers a blueprint for transforming infrastructure safety practices.
Listen For:
11:28 Why the ALP Had to Happen
16:15 Game-Changer for the Digging Community
20:44 Why This Could Go Global
53:34 Confronting the Controversy
59:21 The Future of ALP and Utility Safety
Guests:
WAYNE JENSEN
Website | Sign Up Page
IAIN STABLES
Email | Iain’s LinkedIn | Website | ATCO LinkedIn | Facebook | Instagram
JAMIE ANDERSEN
LinkedIn | Website| Facebook
LANCE NORMAN
LinkedIn | Website| Facebook | Instagram
RON PETERSON
LinkedIn | Website
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What does it take to turn unimaginable tragedy into a global movement for safety?
Mike Sullivan sits down with Carl Weimer, former executive director and current advisor to the Pipeline Safety Trust, to revisit the devastating 1999 pipeline explosion in Bellingham, Washington.
Carl shares his unlikely journey from environmental nonprofit leader to one of the most influential safety advocates in the pipeline industry.
Together, they explore the ripple effects of that tragic day, the formation of the Pipeline Safety Trust, the evolution of public engagement, and the ongoing challenges in pipeline safety across North America.
It’s a powerful conversation about accountability, transformation, and the lives behind the headlines.
Listen For:
2:03 - Unlikely Advocate
7:03 - The Day Bellingham Exploded
18:47 - $4 Million and a Mission
33:10 - Pushing Industry to Be Better
55:27 - Where Do We Go From Here?
Connect with guest Carl Weimer
LinkedIn | Pipeline Safety Trust
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Ever wondered what it takes to raise a superhero on four legs?
Mike Sullivan sits down with Miranda Turenne from BC and Alberta Guide Dogs to explore the incredible journey of raising, training, and placing life-changing service dogs with people who need them most.
From puppies to professional partners, these dogs transform the lives of those living with visual impairments, autism, or PTSD.
The conversation touches on the emotional, logistical, and deeply human side of this impactful work—plus, it all ties into Utility Safety Partners’ very first charity golf tournament benefiting this vital organization.
Listen For:
3:09 What BC & Alberta Guide Dogs is really all about
7:41 Miranda’s unique role as service dog matchmaker
10:30 How dogs “choose” their careers (or not!)
20:53 What guide dogs really do for people with visual impairments
35:35 The heartbreak and fulfillment of saying goodbye to a service dog
Connect with guest Miranda Turenne, Manager, Fund Development at BC & Alberta Guide Dogs
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What do circus tents, telehealth numbers, and federal legislation have in common? They all played a surprising role in shaping Canada’s damage prevention landscape!
In this episode of the Safety Moment Podcast, host Mike Sullivan sits down with Todd Scott, the new Executive Director of the Canadian Common Ground Alliance (CCGA), for a lively and nostalgic journey through the CCGA’s origins, milestones, and future.
From its humble, patchwork beginnings across provinces to national pushes like the 811 campaign and Senate testimonies, Mike and Todd reflect on the hard-won lessons, political bumps, and evolving strategies that built the CCGA into Canada’s national voice for damage prevention. With a new strategic plan in motion, Todd shares his vision for uniting regional partners, strengthening governance, improving data reporting, and ensuring the CCGA stays relevant.
Listen For
2:51 How the regional alliances formed across Canada
12:12 Alberta One Call’s crucial support for CCGA growth
20:46 When the circus almost struck a lateral line
36:21 Railways push back: Political challenges emerge
1:08:01 Symposium spotlight: Halifax 2025 preview
Guest: Todd Scott, Executive Director CCGA
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What would you do if a colleague invited you to work in Colombia—armed guards, jungle airlifts, and all?
In this episode of the Safety Moment Podcast, host Mike Sullivan sits down with longtime friend and fellow pipeline veteran Brad Burlock to recount their high-stakes, eye-opening journey working abroad on the Enbridge-operated Ocensa pipeline in Colombia.
From sudden evacuations and military escorts to learning humility in a foreign work culture, this conversation sheds light on what it's truly like for Canadians working overseas—especially in high-risk industries.
Listen For
7:31 From Saskatchewan to Colombia
11:11“Would You Go to Colombia?”
26:40 Explosion Alert Mid-Flight
33:37 Snakebite Kit and Jungle Soldiers
56:56 The Learjet Card: Just in Case You’re Kidnapped
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Ever wonder what it's like to boldly go beneath the waves in your own personal submarine?
Mike Sullivan reconnects with childhood friend and submersible pioneer Charles “Chuck” Kohnen, CEO of SEAmagine.
Together, they dive deep—literally and figuratively—into Chuck’s journey of building state-of-the-art personal and scientific submarines in California.
Along the way, Charles shares stories of exploring uncharted ocean depths, discovering unknown species, and witnessing the tangible effects of climate change underwater.
Listen For:
0:15 Reuniting After 42 Years: From high school to submarines
5:23 Star Trek Dreams and Choosing Engineering Over Art
17:28 Accidental Shark Discovery and Scientific Fame
26:15 Who Buys a Personal Submarine? The Rise of Billionaire Buyers
31:30 Climate Change Below: 30°C Water at 100m Depth
39:04 Whale Shark Encounters and Nature’s Raw Power
45:04 OceanGate, Regulation, and Building Safe Subs
Connect with guest Charles Kohnen
LinkedIn | Website
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Safety outreach with a digital twist — what’s changing and why it matters?
Mike Sullivan sits down with Kassi Zaba, Manager of Stakeholder Relations, to uncover the evolution of utility safety outreach in Alberta.
Together, they reflect on their shared 14-year journey, from fax machines and phone calls to a fully digitized “click-before-you-dig” system and the upcoming launch of the Look Up and Live app to promote overhead powerline safety.
They also discuss the growing role of digital marketing, public awareness campaigns, and even touch on the philosophical challenge of balancing public education with infrastructure security.
Listen For:
1:30 Meet Kassi Zaba: From phones to stakeholder relations
4:05 From faxes to clicks: Alberta OneCall’s digital leap
9:07 Mandating the “click before you dig” revolution
13:35 Geofencing & targeting gamers for utility safety
17:32 The rise of the Ambassador Program
31:54 Look Up and Live: A new safety tool is coming
36:57 Navigating the public awareness paradox
Connect with guest Kassi Zaba
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What if the next big thing in utility safety isn’t underground—but overhead?
Mike Sullivan sits down with Nathan Coutu from ATCO Electric to spotlight the groundbreaking "Lookup and Live" application, a collaborative initiative aimed at reducing overhead power line contacts.
Nathan shares how this Alberta-wide, GIS-based mobile and web app helps users visualize and safely navigate around energized overhead lines—especially crucial for agricultural, construction, and utility workers.
Drawing inspiration from similar successes in Australia and Saskatchewan, he reveals the collaborative journey of Alberta utilities working together for public safety, the staggering contact statistics that prompted action, and the powerful simplicity of a solution that could save lives.
If you’ve ever thought "I knew the power line was there—I just didn’t see it this time," this episode could be a game-changer.
Listen For:
3:48 The Birth of “Lookup and Live” in Alberta
5:16 From “Where’s the Line” to a Province-Wide Collaboration
7:22 The Overhead Threat You Keep Ignoring
16:51 50% Fewer Incidents: What Australia Taught Us
24:52 The Push for Simplicity and Adoption
27:20 Breaking Through Data Sharing Barriers
Connect with guest Nathan Coutu
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Think locating underground utilities is as simple as spray paint and flags? Think again.
Mike Sullivan sits down with Jimmy Yip, Damage Prevention Manager at Fortis BC, to bust myths and unravel the often-misunderstood process of locating and marking utilities in British Columbia.
They dive into the historical roots of BC's unique paper-based locate model, how regulations shape responses, and why empowering excavators with responsibility has reduced damages over the decades.
From comparing provincial damage rates to exploring the Alternate Locate Provider (ALP) program in Alberta, this conversation highlights how thoughtful process design and solid data can drive down incidents while keeping public safety top of mind.
Listen For:
3:13 Alberta's Alternate Locate Provider (ALP): A Game Changer
9:00 Why Paper Locates Work in BC
18:44 Comparing Damage Stats: BC vs Alberta
20:19 Decades of Data: Damage Trends Over Time
24:56 Why 65% of Damages Are From Not Calling
36:38 Power Dashboards: Transparent Data Sharing
Connect with guest Jimmy Yip
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What do jazz drumming, data analytics, and underground safety have in common?
Mike Sullivan catches up with longtime friend and damage prevention pioneer JD Maniscalco for a heartwarming, insightful, and often hilarious conversation.
JD—former President and CEO of Colorado 811 and co-creator of the DIRT (Damage Information Reporting Tool)—reflects on his career, the origins and evolution of DIRT, and the critical role data plays in improving safety across North America.
From late-night band gigs in Vegas to building revolutionary safety tools in his kitchen, JD shares his journey with wisdom and wit.
Along the way, Mike and JD swap music stories, talk tech, and dive into how predictive AI and local report cards could shape the future of damage prevention.
Listen For:
06:30 – The Birth of the Conference Band
13:13 – The Origin Story of DIRT
26:00 – Data Report Cards: Simplicity Meets Accountability
38:11 – Click vs Call: A Data-Driven Divide
51:17 – The Future of DIRT: AI and Predictive Safety
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Are you ready for the ultimate safety conference with a hockey twist?
Mike Sullivan takes us behind the scenes of the upcoming Utility Safety Partners Safety Conference in Edmonton, featuring a unique hockey-themed event.
Mike highlights exciting sessions, committee meetings, and a chance to win a one-of-a-kind goalie mask, designed by a renowned artist.
From engaging educational panels to the special recognition of industry leaders, this episode brings a fresh take on safety awareness while blending fun and valuable learning experiences.
Don’t miss out on the details about this incredible event and more!
Listen For:
01:15 - Details about the Safety Conference and Training Sessions
05:30 - The Goldie Mask Raffle: A Unique Conference Giveaway
11:17 - Committee Strength: Utility Safety Partners’ Growth and Achievements
19:33 - Balancing Online Mandates for Homeowners: A Look at Alberta’s Future
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Pipelines are more than steel in the ground—they’re built on passion, resilience, and community.
Mike Sullivan chats with David Hermanson, host of Support Pipelines, about the realities of working in an industry that’s often misunderstood.
From career journeys and mentorship to shifting regulations and public perception, they explore the challenges and rewards of pipeline life.
David also shares how his podcast became a platform for industry voices and why paying it forward is key to keeping the community strong.
Listen For:
04:33 – Smarter Project Planning
18:34 – Pipelines vs. Public Perception
30:10 – Safety Lessons from Tragedy
40:17 – How Support Pipelines Began
Guest David Hermanson
YouTube | Website | Facebook | Instagram
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Is Alberta really the Wild West of utility damages, or is there more to the story?
Mike sits down with Josef Rosenberg, a longtime expert in damage prevention and the contact center manager for Utility Safety Partners.
They dive into the Canadian Common Ground Alliance’s (CCGA) Damage Information Reporting Tool (DIRT) report—what it is, how it's used, and why Alberta consistently reports some of the highest damage numbers in Canada.
Josef breaks down the challenges of voluntary reporting, the differences in data collection across provinces, and why a high number of submitters doesn’t necessarily mean more damage—it actually signals stronger engagement.
They also discuss trends in damage prevention, the push for online locate requests, and where legislation might come into play.
Listen For:
03:19 - Decoding the Acronyms: DIRT, DREC, and More
12:38 - Beyond the Numbers: Unpacking DIRT Data and Regional Differences
17:09 - From Calls to Clicks: Has DIRT Kept Pace with Innovation?
25:18 - DIRT Reporting Made Easy: A Step-by-Step Guide
Guest: Josef RosenbergLinkedIn
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How do you keep safety fresh after 40 years?
Mike reflects on the journey that began during the pandemic and evolved into a vital resource for the excavation and utility industry.
Mike and guest Doug Downs discuss milestones like Alberta One Call's 40th anniversary, innovative safety measures such as the Alternate Locate Provider (ALP), and exciting projects on the horizon for 2025.
They explore how safety conversations have expanded across multiple platforms, including podcasts, to reach diverse audiences and create lasting impact in damage prevention.
Listen For:3:03 Embracing Multiple Communication Channels for Safety
5:47 Celebrating Milestones in Safety
12:36 Innovation in Damage Prevention
15:06 Challenges with Mandatory Legislation
Guest: Guest: Doug DownsWebsite | You Tube | Facebook | X | LinkedIn | Instagram
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Have you ever thought about the future of utility locating?
In this episode, Mike talks with Kris Philpott of Planview Utility Services and Iain Stables from Atco about the game-changing technology behind the Alternate Locate Provider (ALP) system.
They dive into the evolution of damage prevention, highlighting the importance of tools like multi-viewer in streamlining and securing data for locators and excavators.
This dynamic conversation uncovers how modern GIS platforms and data management tools are reshaping safety standards in the utility industry.
Listen For:06:14 - From Paper Prints to Game-Changing GIS
11:17 - How Multi-Viewer Standardizes Utility Data for Locators
17:52 - Comparing ALP Success in Alberta and Ontario
34:40 - How ALP Removes Barriers and Streamlines Processes
Guests:
Kris PhilpottWebsite | LinkedIn
Iain StablesEmail | Iain’s LinkedIn | Website | ATCO LinkedIn | Facebook | Instagram
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How do you measure what didn’t happen?
In this episode, Mike sits down with Wayne Jensen to explore the fascinating concept of quantifying the absence of damage in the damage prevention industry.
They discuss the evolution of safety practices, the challenges of relying too heavily on regulations, and the importance of recognizing proactive behavior in preventing accidents.
The conversation dives deep into the human side of safety, celebrating the unsung heroes who ensure nothing goes wrong – and the complexities of proving that their efforts were the reason why.
Listen For:03:19 - The Origin of Monthly Damage Prevention Meetings
08:09 - The Effectiveness of Public Awareness Programs
20:56 - Are We Too Reliant on Legislation?
28:33 - Responsibility and Accountability in Damage Prevention
Guest: WAYNE JENSENWebsite | Sign Up Page
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Ready to revolutionize excavation safety?
Mike sits down with Ron Laidman and Iain Stables to explore Alberta's Alternate Locate Provider (ALP) program.
Launched after years of development, the ALP is set to change the game in damage prevention, offering unprecedented flexibility, increased capacity, and improved safety for all excavation projects.
Dig in as they discuss the ALP's impact, the challenges of implementation, and what the future holds for this innovative approach.
Listen For:00:56 - The Birth of the Alternate Locate Provider (ALP) Program
05:13 - The Challenges of Consortium Contracts and the Need for Change
18:34 - The Rigorous Assessment Protocol for ALP Providers
25:28 - How Excavators Can Initiate the ALP Process
Guests:
Ron Laidman | Principal Advisor at Enertia SolutionsEmail | LinkedIn
Iain Stables | Manager at ATCO Energy SystemsEmail | Iain’s LinkedIn | Website | ATCO LinkedIn | Facebook | Instagram
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Have you ever considered the risks of working alone in remote areas?
In this episode, Mike interviews Carlin Lutzer, a land agent and realtor, about the unique safety challenges faced by those who frequently work alone.
Carlin shares personal anecdotes and insights, highlighting the importance of preparation, regular check-ins, and leveraging modern technology to stay safe.
The conversation touches on the evolving nature of work in the energy and real estate sectors, the impact of social media on public perception, and the critical need for self-sufficiency and vigilance in isolated environments.
Listen For:05:47 - Avoiding a Catastrophic Accident
09:12 - Preparing for Solo Work Risks
22:01 - Safety Concerns for Realtors’
28:13 - Vigilance in Various Industries
Guest: Carlin LutzerLinkedIn | Website
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Are you ready to discover how a simple app is saving lives one day at a time?
In this episode, host Mike Sullivan interviews Glenn Cook from Energy Queensland, the visionary behind the "Look Up and Live" app.
They discuss the importance of overhead power line safety, the app's success in Australia, and its potential adoption in Alberta.
Cookie shares his passion for damage prevention and recounts his recent trip to Canada, highlighting the challenges of promoting safety in large, sparsely populated countries.
Listen For:01:30 - The Look Up and Live App
10:01 - Adapting the App Globally
19:01 - Enhancing Safety Awareness
26:12 - Future of Damage Prevention
Guest: Glen CookEmail | Website
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Are you aware of the dark and evolving threats lurking in the digital world?
In this episode, Mike dives into the critical topic of cybersecurity with CaSh Wong, CEO of Shing Digital. They discuss the increasing sophistication of cyber-attacks, ranging from old-school scams to modern ransomware that can cripple major utility companies.
CaSh explains the importance of robust cybersecurity measures for both individuals and businesses, the role of artificial intelligence in both defending and conducting attacks, and the looming impact of new legislation aimed at protecting critical infrastructure.
The conversation highlights the ever-present risk of cyber threats and the urgent need for heightened awareness and proactive defense strategies.
Listen For:01:45 - The Evolution of Cyber-Attacks
14:04 - AI and Cybersecurity
26:44 - Corporate Cybersecurity Measures
41:39 - Legislation and Future of Cybersecurity
Guest: CaSh WongLinkedIn | Website | Shing Digital LinkedIn | Email
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Dig into the secrets of damage prevention.
In this episode, Mike Sullivan welcomes guests Derrick Mann, Lisa Kosolofski, and James Cameron from the Saskatchewan Common Ground Alliance to discuss the seamless transition of Saskatchewan First Call into their organization.
The conversation highlights the ongoing evolution and integration of safety practices, the importance of educating diverse users, and the powerful impact of grassroots initiatives like contractor breakfasts.
Listen For:
4:06 - A Legacy of Safety
14:55 - Engaging with Rural Communities
18:31 - Legislative Challenges
26:18 - RMS Involvement
Guests: Lisa Kosolofski, Derrick Mann, and James Cameron from Sask 1st Call
Website
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Olympic-level strategies can slash workplace injuries!
In this episode, Mike Sullivan interviews Dr. Rindal, a sports medicine expert and former chiropractor for the US Olympic Swim and Women's Ice Hockey Teams.
They look at the potential for injuries in the utility energy sector, discussing how principles from athletic performance can reduce musculoskeletal injuries in the workforce.
Dr. Rindal shares success stories from his work with utility companies, highlighting a case where implementing these techniques led to a 53% reduction in injury rates and significant cost savings.
Listen For:02:25 - Reducing Workplace Injuries
12:53 - Importance of Consistent Movement
15:50 - Bridging Back from Injuries
35:51 - Promoting Mobility in Office Workers
Guest: Dr. Kevin RindalWebsite | LinkedIn
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Beat the heat and stay safe with these top summer tips!
In this episode, Mike Sullivan highlights the top five workplace hazards during the hot months, including fatigue, heat stress, dehydration, sun exposure, and road construction dangers.
Joined by Doug Downs, they discuss practical solutions such as staying hydrated, wearing appropriate clothing, using sunscreen, and recognizing signs of heat-related illnesses.
They emphasize the importance of maintaining vigilance and adapting work schedules to ensure safety while working outdoors. Don't miss this crucial guide to keeping yourself and your team safe in the sweltering heat.
Listen For:2:55 - Sunscreen: Your First Line of Defense
5:23 - Understanding Heat Stress and Heat Cramps
10:06 - Staying Hydrated: More Than Just Water
Guest: Doug DownsWebsite | You Tube | Facebook | X | LinkedIn | Instagram
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A melody can be a miracle when it brings smiles and sparks joy for those with dementia.
In this episode, Mike speaks with Kelly Morstad, who shares his journey with YouQuest, a Calgary-based organization that provides meaningful experiences for people with dementia through live music performances. They discuss the incredible moments when music ignites smiles, lifts spirits, and creates connections between participants and volunteers, offering solace and joy to those affected.
By exploring the organization's unique approach and discussing the value of community support, the episode sheds light on the transformative power of music and underscores the importance of creativity and compassion in enhancing quality of life.
Listen For:03:55 - The Role of Music in YouQuest
14:12 - Music's Influence on Creative Thinking and Mental Health
22:30 - Success Stories of YouQuest's Music Program
33:19 - How to Get Involved with YouQuest
Guest: Kelly MorstadLinkedIn | Website | Instagram | X | Facebook
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When chaos unfolds, the right communication can be a lifeline.
In this episode, host Mike Sullivan is joined by crisis communications expert Tim Conrad. They talk the intricate world of crisis management, emphasizing the essential blend of planning, empathy, and adaptability needed when the unforeseen occurs.
One striking aspect of this episode is the emphasis on the "numbing effect" – the phenomenon where continuous exposure to high-stakes language in the media has led to a public that is less responsive to actual emergencies.
Listen For:3:08 - Defining Crisis Communication
5:17 - The Politics of Panic
14:13 - Preparedness in Urban Settings
Guest: Tim Conrad, APR® President of Butterfly Effect Communications Inc.Website | LinkedIn | Facebook
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Canada's dance with three-digit dialing could have changed everything.
In this episode, Mike shares the almost decade-long saga of Canada's attempt to implement 811 as the standard for "call before you dig" services, mirroring the system in the United States.
It was really a failed attempt that resulted in a Plan B, which led to the ingenious yet simple solution of securing the domain 'clickbeforeyoudig.com', revolutionizing the way locate requests are made by shifting them online, improving efficiency, and reducing damages.
This digital transition not only advanced the cause significantly but also fostered unity and collaboration across various Canadian organizations, setting a new standard for excavation safety.
Listen For:
1:22 The 811 Desire
10:15 The CRTC's Verdict
18:21 The Generational Shift in Digging Practices
27:45 Embracing Digital Safety
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Mike Sullivan talks with Damage Prevention Associate Chelsea Barnowich, offering us a behind-the-scenes look at the intricacies of utility locates for homeowners.
They touch on the transition from phone to online systems, tackle the importance of homeowner education, and discuss the personal touch in customer support.
With Chelsea's insights on the challenges and evolutions of their roles, including handling a mix of straightforward requests and assisting those new to the process, the podcast highlights the commitment to safety and efficient communication as the digging season gears up.
Listen For:1:32 Meet the Associate: Chelsea's Role in Damage Prevention
4:05 The Monday Rush: Trends in Locate Requests
9:08 Chat Support: Where Homeowners Get Stuck
21:59 Emergency Requests: Handling Urgent Situations
Guest: Chelsea BarnowichDamage Prevention Associate at Utility Safety Partners
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A transformative change in industrial safety begins here.
Mike welcomes Debbie Shelley of Global Training and Jeff Mulligan from Aztec Safety, who share their collaborative efforts establishing the Alternate Locate Provider training program.
Their discussion highlights the program's evolution, its alignment with industry standards, and the synergy between two leading safety training providers.
This episode shine’s a spotlight on the program's significant role in propelling damage prevention to new heights across Canada and maybe beyond the borders.
Listen For:
2:20 Collaboration in Safety Training Development
3:51 Behind the Scenes of Creating a Training Program
8:37 The Launch and impact of the Alternate Locate Provider Program
12:47 The Expanding Role of Utility Safety Partners in Damage Prevention
Connect with Guest DEBBIE SHELLEYFacebook| Instagram | LinkedIn | Email | Website
Connect with Guest JEFF MULLIGAN Email | Website
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There are remarkable similarities between Utility Safety Partners and Before You Dig Australia. They face quite comparable challenges in promoting safety in the utility sector.
In this episode, Mell Greenall, the CEO of Before You Dig Australia highlights the importance of clear, concise, and consumable safety information, and the need for a skilled and qualified locator in the construction sector.
Mel also shares plans for a new collated response viewer and a damage data dashboard.
Listen For6:37 BYDA’s Digital Transformation and Efficiency
27:31 The Importance of Skills Development and Training
32:09 The Inefficiency in repeatedly marking the same locations
34:02 Innovation in Damage Prevention
Connect with Mell Greenall, CEO Before You Dig AustraliaWebsite | BYAD LinkedIn | LinkedIn
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In this episode, we explore the cutting-edge Alternate Locate Provider (ALP) Program, an initiative aimed at transforming the landscape of location-based services.
As we navigate through the advancements in technology, the ALP Program emerges as a key player in improving the precision, dependability, and efficiency of locating services and devices. In this interview we discuss the mechanics behind this program, its impact on the future of digital navigation, and its role in redefining our engagement with the digital environment.
Listen For5:30 Innovative Integration Techniques
18:45 Enhanced Accuracy and Efficiency
32:10 Regulatory Compliance and Safety Standards
47:20 Cost Reduction Strategies
Guest Ron Laidman, Enertia
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The Canadian Underground Infrastructure Innovation Centre (CUIIC) is a research and education centre at the University of Alberta. It focuses on damage prevention solutions for the underground infrastructure industry.
The centre was established in 2022 after merging two other centres, and it now has about 60 member organizations across North America. CUIIC aims to be a world-class hub for research, education, and innovation in underground infrastructure. It also seeks to bridge the gap between industry and academia and attract young professionals to the field.
Guest: Dr Ali Bayat, Canadian Underground Infrastructure Innovation CentreDr Bayat holds the position of Professor and Ralph Haas/Stantec Fellow in Civil Engineering within the Department of Civil and Environmental Engineering at the University of Alberta in Edmonton. He serves as the Director of the Canadian Underground Infrastructure Innovation Centre, a research institution dedicated to advancing knowledge and innovation in the underground sector through interdisciplinary collaboration.
Listen For3:22 The Mission and Vision of the CUIIC
4:48 The Role of Data in Damage Prevention
15:30 Challenges in Risk Management and the Human Element
Contact Dr BayatWebsite | CUIIC website | LinkedIn | Email
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In this episode Mike Sullivan talks with Jason Manning, Vice President of OneCall Operations with Pelican Corp. They discuss the evolution of the damage prevention industry, with a focus on the shift from human-operated call centres to web-based requests and self-service systems. They also discuss the importance of visionary leadership in driving industry change and the potential for further streamlining and automation in the future. The conversation also touches on the challenges of industry governance and the need for leaders to adapt to change rather than resist it.
Guest: Jason Manning, PelicanCorpLinkedIn | Website
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In this episode we meet James Cross and Jim Schauer, both of Energy Worldnet known for innovative solutions within the natural gas sector. When the COVID-19 pandemic struck, that put an abrupt stop to their normal participation in public events. How could they get out and about when everyone was locked inside?
Then James had an idea. Why not start an industry podcast? You can do that from home easily. This episode highlights the surge of unexpected positive feedback they’ve gotten to their podcast.
Guests: Jim Shauer and James CrossCheck out the Coffee with Jim and James podcast https://www.energyworldnet.com/coffee-with-jim-and-james
Have a look at their LinkedIn Profile https://www.linkedin.com/showcase/71816740/admin/feed/posts/
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Like all Contact Centres, the one at Utility Safety partners has experienced an evolution that has reshaped the core of USPs operations. It’s moved from a traditional concept of a centralized nucleus to a flexible and distributed model. Work methods and management approaches have changed. Conventional metrics have shifted from focusing solely on efficiency to a holistic approach that prioritizes customer service.
Guests:
Sher Kirk, Director of Operations, Utility Safety Partners
Josef Rosenberg, Contact Centre Manager, Utility Safety Partners
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When it comes to crisis communications there’s nothing more important than empathy. The ability to demonstrate sincere concern and understanding for people becomes the catalyst for fostering trust and support.
People need to know you care, before they care what you know.
In part two of Mike’s chat with Jon Lovink – empathy, and why you should care about it.
Guest: Jon Lovink, Lovink MediaEmail Jon jlovink@lovoinkmedia.ca
Website https://lovinkmedia.ca/
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In this episode we dive into the crucial topic of managing communications during emergency situations. Jon Lovink, a renowned expert in the field and founder of Lovink Media, shares his expertise.
Here we focus on the aspect of emergency management communications, emphasizing the importance of being prepared to address the public and navigate media scrutiny when faced with challenging events.
Guest: Jon Lovink, Lovink MediaEmail Jon jlovink@lovoinkmedia.ca
Website https://lovinkmedia.ca/
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You might be familiar with Infrastructure Resources which began back in 2003 through various trade shows and fairs. It is now evolving into The Excavation Safety Alliance.
In this episode we speak with both Scott Landes who led the formation of Infrastructure Resources and Whitney Price who will lead the charge going forward for The Excavation Safety Alliance. What’s next for the ESA?
Guests: Scott Landes, outgoing President and CEO Infrastructure Resources Whitney Price, VP Operations the Excavation Safety Alliance Excavation Safety Alliance website https://excavationsafetyalliance.com/
Whitney on LinkedIn https://www.linkedin.com/in/whitney-price-8aa61916/
Email whitney@ir-savinglives.com
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Mike Sullivan and Ian La Couvee discuss the challenges they’ve faced in the legislative journey they embarked on 18 months ago. It's a simple ask, to have any owner/operator of buried utilities in Alberta be required to become a member of Utility Safety Partners. Make one notification, truly one notification.
But there’s a growing disregard for facts in political discourse and a need for reasonable and informed discussions after elections. Utility Safety Partners remains determined to push for new legislation focused on public safety and economic prosperity.
As Alberta’s political landscape has shifted, Concentric Public Affairs, in helping Utility Safety Partners has had to adopt a more creative approach to achieving the end goal. And the key strategy is to gain support from all sides of the legislature.
Guest Ian La CouveeWebsite https://concentricpublicaffairs.com/
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Just over 50% of Great Britain’s utility infrastructure is protected by Line Search Before You Dig. That’s more than one million kilometres of pipes, cables, gas, high pressure fuel, water, and telecoms / fibre optic networks.
They receive more than 16,000 searches per day.
If you’ve ever been curious about the way underground infrastructure is kept safe in the UK, this is the episode.
Guest Richard Broome: Executive Director of Linesearch before u dig, UK
https://lsbud.co.uk/
Watch the You Tube Video of the pipeline hit in 2022 in Derbyshire that Richard mentions
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A best practice is generally understood to be a professional procedure that is accepted or prescribed as being the most correct, or most effective. But what exactly goes into determining best practices?
And when should a best practice evolve into legislation?
Gordon Campbell is an OQ Evaluator with ACON Utilities in Ontario. He’s worked in best practices with the ORCGA and the CCGA.
Ed Plant is with TEP Right of Way Coordination and a former City of Edmonton Right of Way manager and roadway designer.
Guests:Gordon Campbell, Chair CCGA Best Practices Committee
CCGA Best Practice Committee
Ed Plant, Chair Utility Safety Partners Best Practices Committee
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After a career in law enforcement Chad Kennedy knew he was suffering from PTSD. He’d seen the signs before… in his father.
One night, hell bent on destruction and suicide, he eventually passed out, waking up in the morning to a surprise. In his drunken stupor he’d gone on social media. He had somehow pledged to walk across Canada, to raise awareness for PTSD, and people were responding to him.
He didn’t remember any of it. But now he had to do it. In August last year Chad and his team at Sea to Sea for PTSD wrapped up the first leg of the cross-Canada trek in Montreal (having started on the west coast). This June, he’ll pick it back up in Quebec City, walking all the way to St John’s Newfoundland.
In this episode Chad shares his personal story. And if you’ve trouble recognizing him on the road, he’s the one walking 50 kms per day, coffee in one hand, cigarette in the other.
Guest Chad Kennedy, Sea to Sea for PTSDWebsite https://www.seatoseaforptsd.ca/
Donate https://www.seatoseaforptsd.ca/donate
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Safety needs reminders, constantly. Public Awareness.
Once upon a time that meant pamphlets, billboards, radio and TV ads. All of those are still part of the promotional mix but new digital tools are being added like geo fencing, social media strategies, and even generative AI. Not only do they allow for better targeting but provable success statistics.
This is a significant change in recent years to the marketing landscape. One company that’s picked up on that is ATCO Gas. As members of Utility Safety Partners they’re already helping to promote safety but they’ve also gone the extra mile with additional campaigns – one of which recently won an award.
Guest: Sandra Cuadra, ATCO Gas Twitter @ATCOGas https://twitter.com/ATCOGas
LinkedIn ATCO Gas https://www.linkedin.com/company/atco-gas/
LinkedIn Sandra Cuadra https://www.linkedin.com/in/sandracuadra/
gas.atco.com/DigSafe
gas.atco.com
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Cliff Meidl was 20 years old in the mid 80’s when he was operating a jackhammer and struck three buried electrical cables.
In that moment he couldn’t tell you if he was dead or alive. But he survived. When he left the hospital, he wasn’t able to use his legs at all. His knee bone was completely gone and doctors were talking with him about amputation.
He was prescribed physical therapy and told to do it three times a week. He ended up doing it three times a day.
It was a determination that didn’t play out overnight. It was a perseverance, a dedication – A Fire Within that pushed Cliff through severe depression and even onto exceptional opportunities.
His upper body grew stronger… and stronger.
Cliff went on to represent the United states at both the 1996 and 2000 Summer Olympic Games in Kayaking. At the games in Sydney, he was the flag bearer for his country.
In this episode, Cliff’s incredible story
Guest: Cliff Meidl
Website https://cliffmeidl.com/
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The pandemic introduced a number of societal shifts. From a wellness perspective we spent a chunk of time just in survival mode. As we emerge from that, many of us have used that time to take stock of our lives and our personal values.
But there’s an additional stress on society. Many of those we would turn to for help with wellness, need help themselves. Doctors have been overworked, EMS and Police are burnt out. If one in three people had mental health issues before the pandemic that percentage has probably doubled.
The reality is that we, and the companies we work for, have a better understanding today of how mental wellness contributes to the real bottom line and to safety, but the resources that were there to help previously, are now looking for help themselves.
Guest: Fleur Yumol, Unify16+ years clinical and organization experience in EFAP industry
Registered Clinical Social Worker
MSc in Business and Economics, Lund University, Sweden, 2009
Masters in Social Work, University of Calgary, 2000
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The Damage Information Reporting Tool provides a summary and analysis of damages reported through Canada in the DIRT System.
We know from the latest report there were, on average, 45 damages reported per day last year in Canada. And we know from previous reports that number has remained fairly consistent over the last five+ years. It’s actually a very positive sign that damages per excavation are declining as individual companies are aware digging activity has escalated substantially due in large part to fibre optic installations.
This is just one of the benefits of the DIRT Report. In this episode, Mike is joined by Rob Morrison of Manitoba Hydro and Joseph Rosenberg of Utility Safety Partners.
Guests
Rob Morrison, Manitoba Hydro, vice chair Canadian Common Ground Alliance
Joseph Rosenberg, Utility Safety Partners, Damage Reporting Evaluation Committee’s chair – Canadian Common Ground Alliance
Download the DIRT Report from the CCGA website https://www.canadiancga.com/
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In this episode Mike looks back at the numbers in 2022 and ahead to big plans in 2023. If you’re a member, employee, or supporter of Utility Safety Partners this is a great recap episode.
There were 460,000 locate requests in Alberta in 2022. Second highest in a decade and amazingly 88% f those requests were made online.
The big Utility Safety Conference in Red Deer is coming up March 28 and 29. Mike looks ahead to it and outlines this year’s plan for two new Safety Ambassadors this year.
Promotion of the safety message is important and Mike walks through some of our plans this year and recaps 2022’s unexpected success targeting “gamers” online who proved very active in placing locate requests.
And Legislation for damage prevention in Alberta. It’s been a long road and Mike updates what’s happening.
Locate requests and response times last year – 3:56
Safety Conference in Red Deer this March – 8:34
Promotion of the Safety Message – 9:47
Legislation – 15:10
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Holiday season is a unique time of year, one that introduces more visiting, more driving, more parties, and the need to remain safety conscious.
In this episode Mike talks with members of Edmonton’s Fire Rescue Services and Police Department. They share their personal stories.
Guests: Dennis Friedel, Assistant Fire Marshall, Edmonton Fire Rescue Services
Seth Dodman, Edmonton Police Constable
Adam Cotterall, Edmonton Police Constable
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The FNCA is the evolution in the One Call Industry from One Call to Notification centres. Predecessors include One Calls of American (OCOA) and One Call Systems International (OCSI).
Careful analysis showed the industry needed an international organization, open to all Notification Centres regardless of operational model, to provide support and training for all facets of business for the modern-day Notification Centre.
The FNCA’s stated mission is “to evolve our industry by facilitating collaboration among One Call Notification Centres.”
In this episode Mike talks with Bruce Campbell who helped with the transition to the FNCA and the chair of the organization Susan Bohl.
Guests:
Susan Bohl, chair FNCA, OKIE 811 in Oklahoma
https://www.okie811.org/
sbohl@okie811.org Listen to the Okie811 Podcast Digging Deep https://okie811.podbean.com/
Bruce Campbell, Director FNCA, Michigan Utility Notification Center (Miss Dig)
bcampbell@missdig811.org
Listen to the Digging In Podcast by MissDig811 https://podcasts.apple.com/us/podcast/digging-in/id1535477095
Interested in membership in the FNCA?
http://fncainc.org/
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Got an episode idea? info@utilitysafety.ca
Every Spring Utility Safety Partners needs to get the word out: Click Before You Dig This Season.
It’s an important advertising campaign designed to save from damages, and, potentially, save lives.
This year’s campaign shifted to a more digital campaign which provides significantly better opportunity to report accurately on how many people went directly to the website and clicked to place a locate request online. It’s a shift from what some call a “spray and pray,” strategy using traditional media, to a very precise method for reporting.
This year Utility Safety Partners saw a significant increase in the number of homeowners going to the website to place their locate request. In total, the digital ad campaign drove over 120,000 website visits. Videos used in advertising were viewed over six million times and for the most part, viewed to completion.
In this episode Mike talks with Robin Eldred who led the digital campaign, to share the strategy.
Guest Robin EldredWulver Digital Advertising
https://wulver.ca/
Watch the video outlining Utility Safety Partners’ 2022 Advertising campaign here
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You may already be familiar with the Ground Disturbance 201 Training Standard intended for supervisors, until now something more for entry and mid-level employees has never been available.
Ground disturbance occurs when workers perform an operation that disturbs the earth. These activities present unique risks including cave-ins, contact with underground facilities, and electrocution. Employers have a legal obligation to ensure their employees are prepared, trained, and competent to carry out their required tasks.
The Ground Disturbance 101 Training Safety Standard is new and designed specifically for those employees working under supervision.
Guests:
Joey Montacado, co-chair Utility Safety Partners Training Standards Committee
Jeff Mulligan, co-chair Utility Safety Partners Training Standards Committee and Astec Safety Inc
Learn more about the Ground Disturbance 101 Safety Training Standard
Interested in becoming a member of the Training Standards Committee? Email tscadmin@utilitysafety.ca
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Got an episode idea? info@utilitysafety.ca
This year in Ontario there are expected to be nine million locate requests. That’s a lot of moving pieces, all coming through the Ontario One Call system thanks to Bill 8 which requires all owners of underground infrastructure be members of Ontario One Call.
So, nine million locates all of them expecting to make contact once and within five days have all the locates made at their dig site. It's a massive behavioural change for many in Ontario and to some extent, a massive amount of automation behind the scenes to make it happen.
In this episode Mike talks with the CEO of one of the biggest software providers, Competers about what it takes, what some of the challenges are they are overcoming, and what that behavioural change for Ontario was really like.
Guest Shane Hart, CEO Competers Inc
Follow on Twitter @ComPeters_Inc
Connect on Linked In
Utility Safety Partners on Twitter @Utility_Safety
We’re also on Instagram @click_before_you_dig
Got an episode idea? info@utilitysafety.ca
Doug Lapp wears several “safety” hats. He’s the President and CEO of the Ontario Regional Common Ground Alliance (ORCGA) and the Chair of the Executive Committee of the Canadian Common Ground Alliance (CCGA).
Later this year, the CCGA will get everyone back together again at it’s annual symposium in October, to be held in Whistler, BC. In this episode we learn a little more about the planned Symposium as well as some of the background to the CCGA and ORCGA and the roles they play in promoting damage prevention.
Register for the October 2022 Damage Prevention Symposium in Whistler, BC
Guest: Doug Lapp, President Ontario Regional Common Ground Alliance (ORCGA)Email douglas@orcga.com
Twitter - @ORCGA_Pres_CEO
Connect on Linked In
ORCGA website
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ATCO’s natural gas system in western Canada is vast. 41,000 kilometres of distribution pipe; 9,000 kilometres of transmission pipe; through 300 communities and serving 1.2 million customers.
The responsibility to keep that infrastructure safe rests on a team led by Iain Stables.
In this episode Mike and Iain talk about the tools and programs ATCO uses today for each distribution and transmission, some of its homeowner safety programs, and some of the company’s history as one of the first in Alberta to launch a damage prevention program.
Guest: Iain Stables
Supervisor, Damage Prevention at ATCO Pipelines and Liquids.
Link to ATCO Safety web page https://gas.atco.com/en-ca/safety.html
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Utility Safety Partners (formerly Alberta One-Call) is proposing comprehensive provincial damage-prevention legislation for buried and above-ground utilities in Alberta. Currently, only the Canada Energy Regulator’s (CER) Damage Prevention Regulations and the Alberta Energy Regulator’s (AER) Pipeline Rules require mandatory registration with Utility Safety Partners.
We want all organizations in Alberta that own or operate buried or above-ground energy and utility infrastructure to register with Utility Safety Partners – a certified and trusted communication service and notification centre that ensures one call or click is all that is needed to avoid human risk and interruptions to important services in our economy.
We need your help to make this proposed legislation successful. Visit our microsite and provide your comments before the end of June in the public comments form.
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It’s been hard work by a lot of people to get to 4.0
The Canadian Common Ground Alliance is publishing the newest version of its national harmonized Best Practices.
But what exactly are best practices? Are they enforceable? And if they aren’t, what’s the point in having them? Turns out there are multiple, valuable, points to be made.
GuestsGordon Campbell, Chair CCGA Best Practices Committee
Gordon.campbell@rogers.com
Sher Kirk, Vice-Chair CCGA Best Practices Committee
@kirksher on Twitter
Download Best Practices 4.0 from the CCGA website.
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Click Before You Dig and always ask yourself Where's The Line?
These are two of the core safety messages featured over and again by Utility Safety Partners. They need to be. They need to be more than messages - they need to be human habit.
To that end Utility Safety Partners engages Goodwill Ambassadors in different areas of the province to make that human connection with people. To make the messages stick.
In this episode Mike talks with the three Ambassadors out there shaking hands right now listening to their experiences and how people are responding.
Guests:
Mark Bradley
Jon Van Domselaar
Terry Emslie
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Facebook Utility Safety Partners
Linked In Utility Safety Partners
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Every brand needs to have a presence on social media in 2022. For safety organizations, it can be a tough sell. It’s difficult to draw followers and engage audiences.
But Utility Safety Partners has perhaps the strongest social media following of its peers.
Why so many Likes? Why so many followers?
In this episode, hosted by guest host Doug Downs, the President of Utility Safety Partners, Mike Sullivan, explains the process step by step. He explains there was actually some opposition internally to dedicating resources to social media planning but years later, it’s paid dividends.
Guest: Mike Sullivan, President Utility Safety Partners
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Saskatchewan has the recipe. For the past 30+ years they’ve been holding contractor breakfasts in various parts of the province promoting safety and safe digging.
That’s wouldn’t seem to be a unique recipe except… THEY WORK! Most Associations and Organizations would need to be honest the various breakfasts they’ve tried to make successful inevitably, fade away. Lack of interest, better things to do.
Not in Saskatchewan.
Before COVID broke out they were holding 30 breakfasts a year. In 2022 the in-person breakfasts are back.
Guests:
Shannon Doka, Executive Director Saskatchewan Common Ground Alliance
Jason Matity, SaskPower
Click here to find out more about the Saskatchewan Dig Safe Breakfasts.
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Natural disasters, accidents or incidents or the skill of saving someone's life when seconds really matter. How many of us are comfortable performing that function and how many know how?
In this new segment of our Groundbreakers Series, Host Mike Sullivan looks at those "Ready to Rescue." And showcases a new and interactive platform designed to help stimulate and educate the frontline heroes of tomorrow.
Learn more about the Rescue Exhibit at Telus Spark
https://www.sparkscience.ca/rescue
Guest Kyle Corner, Director Creative Experience, Telus Spark
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Ground Breakers.
They are the originators, the ones who pioneer or innovate in a way that others seek to replicate. They lead, they make growth and improvement possible for the benefit of our society. Ground Breakers pierce the resistance of ideation, habit, and custom to change the way things are done.
In this episode host Mike Sullivan talks to Bob Kipp, a pioneer for damage prevention. It was Bob who started the Common Ground Alliance in the United States in the summer of 2001 – an idea that caught on and spread quickly throughout North America.
For such a great idea, it was anything but an easy sell in the beginning. Kipp shares how supporters managed to overcome opposition as the Alliance was forming, including navigating the inevitable “competing interests”
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Got an episode idea? info@utilitysafety.ca
This episode begins a new series called Ground Breakers.
They are the originators, the ones who pioneer or innovate in a way that others seek to replicate. They lead, they make growth and improvement possible for the benefit of our society. Ground Breakers pierce the resistance of ideation, habit, and custom to change the way things are done.
In this episode host Mike Sullivan talks to Jana Mosley of ENMAX Power. The power company transmits and distributes electricity to customers throughout Alberta.
As President, Jana leads the work that keeps power moving and the company growing. She talks about the epochal shift to the electricity generation that’s just around the corner for our society and how ENMAX making sure the grid is ready.
For more information on how Enmax is developing the grid for the future visit this Report
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Got an episode idea? info@utilitysafety.ca
It’s the home of buried treasure, stories of the past and the mystery and mystique of another time.
Oak Island, on Canada’s east coast has long been a popular destination for treasure hunters.
In this episode of Prairie Podcast, host Mike Sullivan talks to Tony Sampson, a man who is living out his boyhood dream.
Tony Sampson can be reached at:
https://www.saltydogtours.com/
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We’re also on Instagram @UtilitySafetyPartners
The Halloween season is here, a perfect time to indulge our interest in mystery.
In this edition of Prairie Podcast, host Mike Sullivan goes digging for real life mysteries that lay underground.
From tunnels used by gangsters to east coast treasure hunting, this episode leaves listeners wondering … what’s really down there?
Guest Kelly Carty, Business Development Manager at Tunnels of Moose Jaw
See more about the Tunnels of Moose Jaw
Guest Brad Sigouin, Ottawa area homeowner
Read more about the Ottawa homeowners who discovered a 19th century sword in their backyard
Guest Danny Hennigar, Oak Island Historian
See more about the Mystery of Oak Island
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Got an episode idea? info@albertaonecall.com
You may be one.
You certainly know one.
We're talking about risk-takers.
Why do some people take risks, while others pull back or think twice?
With warnings everywhere, why do people continue to dig WITHOUT knowing what’s below – especially when the risks are so well-documented?
In this episode of Prairie Podcast, host Mike Sullivan talks with Colin Strong, a Consumer Researcher who specializes in behavioural science with some of the largest corporations in the world.
Follow Colin Strong on Twitter @colinstrong
Learn more about Colin Strong online https://colinstrong.co.uk/
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We’re also on Instagram click_before you_dig
Got an episode idea? info@utilitysafety.ca
Introducing or changing legislation is a massive undertaking. The ideas, concepts and procedures is just the start of the long journey.
In this episode of Prairie Podcast, host Mike Sullivan talks with retired Senator, the Honorable Grant Mitchell. Together they discuss the political muscle and determination needed to make impactful and lasting change.
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DIRT saves lives.
In the growing and vital excavation sector, one mistake can be deadly. Utilizing easy to use safety tools before you dig is a smart first step. That’s where DIRT comes in.
In this episode of Prairie Podcast, host Mike Sullivan talks to Joseph Rosenberg about the Damage Information Reporting Tool, or DIRT.
Together, they dig into the story behind the numbers.
Here is the 2020 DIRT Report
https://canadiancga.com/national-dirt-and-statistics-committee-public
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Got an episode idea? info@albertaonecall.com
In the wake of rebranding, the strength, expertise and experience fueling Alberta One Call is now second to none.
In this episode of Prairie Podcast, host Mike Sullivan talks to the three professionals heading up three crucial committees that together create a solid bond.
Best Practices, Education and Public Awareness as well as the Training Standards Committees form the bedrock of a team which is not only educating Albertans, but also setting the bar for industry safety.
Guests: Sher Kirk, Patricia Poulton, Joey Motokado
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We’re also on Instagram click_before)_you_dig
Got an episode idea? info@albertaonecall.com
The biggest companies in the world have done it, now it’s our turn. We are rebranding Alberta One Call.
Rebranding takes work.
Alberta One Call is undergoing a transformational rebranding and we want to get it right. In this episode of Prairie Podcast, host Mike Sullivan talks to marketing expert Rob Fairhead about the behind the scenes work that goes into rebranding an already very popular ad positive brand.
Contact Rob Fairhead at ZGM https://zgm.ca/ Send ZGM an email
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Got an episode idea? info@albertaonecall.com
When it comes to damage prevention, there are few people with more international experience than Scott Landes.
His innovation and forwarding thinking have undoubtedly helped companies not only realize better practices, but more importantly, they also saved lives.
In this episode, host Mike Sullivan talks to Scott about industry changes and the vital importance of returning to face-to-face exchanges as the damage prevention industry grows in a digital era.
Scott Landes email slandes@rhinomarkers.com
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We’re also on Instagram click_before)_you_dig
Got an episode idea? info@albertaonecall.com
When a crisis hits, often how its handled makes all the difference. When it comes to message management, honesty and authenticity are the pillars of clear, concise communication.
In this terrific and informative episode of Prairie Podcast, host Mike Sullivan talks to communications expert Jon Lovink about how to avoid self-inflicted landmines when handling a crisis.
Jon has worked with companies large and small on how to make sure the right information is shared at the right time and the right way.
Guest: Jon Lovink
jlovink@lovinkmedia.ca
www.lovinkmedia.ca
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“We had to peel away everything a One-Call does, and bare bones it.”
In this episode Sher Kirk shares the experience of Alberta One-Call completely re-envisioning how the notification system operates. The shift to more remote operations has proven extremely successful but the road to that adaptation was anything but easy.
Today the software is better and more flexible, there are more channels of communication to reach more users in more places, and the ability to adapt further has never been better.
Guest: Sher Kirk, Operations Director Alberta One-Call
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In this episode Glen Cook joins Mike from Hervey Bay, Queensland, Australia. “Cookie” leads powerline safety throughout the State, has won national awards for his behavioural changing concepts and programs, and has even written a few songs about them. The Look up and Live mobile application he developed gets thousands of clicks and it’s saving lives.
Guest: Glen Cookie Cook, Principal Safety Specialist, Queensland, AU
“They didn’t see the wire” on YouTube
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And Facebook
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A tough job where safety is paramount. That’s CFL football. In this episode, the Keeper of the Cup, Jeff McWhinney shares his experiences in Canadian Football, sharing the Grey Cup, and how it’s all inspired him to write a Children’s Book about the positive life lessons we can take from the game.
Guest: Jeff McWhinney
Read more about Jeff and the children's book he's developing
Read the Alberta One-Call newsletter article about Jeff
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Got an episode idea? info@albertaonecall.com
Terry Emslie has spent a career focused on safety. Over his 35+ years working in multiple aspects of gas line construction, operations, and excavation - safe practices have always been at the forefront. In this episode Terry shares his experiences and what the acronym "Cut the C.R.A.P." really means.
Guest: Terry Emslie, Community Awareness Ambassador
@TJohnnyE
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It’s Alberta ONE-CALL… but the most effective and safest way to begin the process of marking a dig is to click, not call. Utility damages are higher when requests are made by phone. In this episode, Josef Rosenberg shares his study findings.
Guest: Josef Rosenberg, Alberta One-Call Contact Centre Manager jrosenberg@albertaonecall.com
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Not all owners of buried facilities are members of Alberta One-Call. Despite the clear safety and societal benefits to people, some refuse to join and there is no legislation in place… YET!
In this episode Mike speaks with Ian La Couvée of Concentric Public Affairs on steps being taken to make sure everyone has the opportunity to know what’s below with just one click.
Guest: Ian La Couvée, ian@concentricpublicaffairs.com
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- That was the year Wayne Gretzky hoisted his first Stanley Cup and a hockey dynasty was born.
Just a little further down the figurative maternity hallway that same year, Alberta One-Call was born, taking our first locate request.
Millions of locate requests later, the service has shifted to “Click” Before you Dig and now in 2021 we’re introducing the Prairie Podcast by Alberta One-Call.
Because safety is always a good conversation.
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We’re also on Instagram click_before)_you_dig
Got an episode idea? info@albertaonecall.com