Let's face it, working in IT Operations is hard work - multiple demands, various stakeholders, systems that experience outages - you have two choices...either you fold and are about as resilient as a piece of tissue paper OR you stay strong under pressure. Eventually that pressure will turn you into a diamond.
In order for you to succeed in IT Operations, you'd want to be working closely with your vendors. Their success is your success and you should do what you can to work with them efficiently and effectively!
The Acting CIO is pleased to present the No BS Guide to working in IT Operations as hosted by Geoffrey Bowman. Over the course of the podcast, there will be episodes with just Geoff and episodes with various guest speakers as well. A somewhat direct - and at times satirical - look at surviving IT Operations!