The Appraiser Coach Podcast: Recent Episodes
Dustin Harris
Appraisers are in a struggling profession. Dustin Harris has discovered a way to buck the current trends and be a successful business owner despite the challenges. In this podcast, he shares his secrets with other appraisers and helps them to be more successful as well.
The Dunbar number is a measure of how many meaningful relationships one can have. It is not as many as you think. How does that relate to your appraisal office?
Fannie Mae has a list of words that should not be used in appraisal reports. What are they, and should appraisers comply?
When you get that letter (you know what Dustin is talking about), the first thing to do is to ask for an extension. Dustin explains why in this episode.
If you don't vote, you lose the right to complain. Now is the time to get involved in the changes that are happening in the appraisal profession.
There is much dismay over the use of PDCs, but can they actually allow appraisers to get back to why they joined this profession in the first place? John Dingman from Class Valuations joins Dustin to discuss.
Sometimes we accept our 'fate' as if we have no other options. But, maybe we have more options than we think. The unasked question is always a "no.." The asked question may open doors of opportunity.
Some have been worried about AI and its implications on the valuation industry, but you do not have to wait to see. It is already being used at the highest levels of our industry.
Can you, as a valuation professional, make life easy for your clients? Take a lesson from a local restaurant that Dustin ate at recently as a template for your business.
With the slow-down, how can an appraiser have a record year for a company that has been in business for decades. Ethan Brooks did. He joins Dustin on the podcast to talk about how.
Are you sick and tired of hearing about artificial intelligence and machine learning and Chat GPT? Why is Dustin spending so much time on this pet topic?
Joel Baker, Senior Professional of Products Solutions at a la mode, joins Dustin to give some updates on new features in a la mode. He also shares some exciting news about traveling education, laser measuring devices, and apps that appraisers should be using.
...if they don't embrace it. The critics are saying that appraisers need to avoid Chat GPT, BART, and other machine learning modules or they will take over the valuation profession. In this episode, Dustin explains why the opposite of that may be true.
It sure can feel that way. Shawn Telford, Chief Appraiser at Corelogic, joins Dustin to talk change. How will the changes coming to the valuation world affect appraisers?
Kyle Paquin joins Dustin to talk data science. Not a sexy topic? Listen to this episode if you want to know how to be relevant in the future of the valuation profession.
You have heard of the Law of Attraction. Well, the opposite of that is the Law of Avoidance. How do we recognize it and what can we do to overcome it?
Functional obsolescence. How do you handle it? Chad Zink from Nebraska joins Dustin to talk about his experience.
Facebook is not just about connecting you with friends and neighbors. It can be a powerful marketing tool... if you do not blatantly use it for marketing.
Friend of the program, Erine Durbin, joins Dustin again to talk about the changes that are happening in the valuation world. Ernie gives a bright outlook on where we are going and if appraisers will actually make more money in the future.
Dustin talks a great deal about self-care. Life should not just be all about work. We are on the planet to enjoy as well, but can you take things too far? He explores that question today.
It is a common problem; how do you do enough appraisal work to make a living without cutting the quality of your work. Perfection is the enemy of done as they say. Dustin shares 7 principles to increase your efficiency without cutting your quality.
The answer is time. That is right. You may think that external forces control your time, but the truth is, we are all given the same amount of time and it is up to us to decide how to spend it.
Tim Andersen, The Appraiser's Advocate, joins Dustin to talk Chat GPT. Specifically, is using it without citing it in an appraisal report akin to plagiarism? What about it being a USPAP violation?
Consistency is a key to success. Today, Dustin shares some little ways that his brain does not have to worry about small things so his brain can be focused on the big things.
Tim Andersen, The Appraiser's Advocate weighs in on the controversy of the day; appraiser modernization. It is a hot topic and Tim has some great advice for appraisers who are caught in the wash of change.
On Facebook, there's a platform called Appraiser Classifieds that allows individuals to buy and sell goods related to appraisers, as well as find service providers for tasks related to appraisals. The best part; it is completely free of charge.
Is it really that big of a deal? How can it help with appraisal work? Seems like a waste of time. Dustin talks about the importance of AI in the appraisal world on this episode.
The longer the slowdown lasts, the harder it is to stay upbeat. Dustin gives ten ways to remain positive during the slower season.
There is a lot of fear centered around the Fannie Mae move toward 'modernization' and using data collection people rather than appraisers for more on-site visits. There are definitely some concerns, for sure, but is it all bad news? Maybe we are afraid of the wrong thing?
With knowledge comes power. Understanding how real estate markets cycle will better empower you to make the right decisions to stay relevant.
There are way too many changes coming our way right now. It can be scary, but change can also bring opportunity.
Dustin recently wrote an article for the Appraisal Buzz (https://appraisalbuzz.com/real-prompts-for-chatgpt-for-appraisal-reports/) about Chat GPT and how it can be a tool to assist appraisers in their appraisal work and the comments BLEW UP! Today, Dustin addresses some of the myths that are out there about Artificial Intelligence (AI) and why fear is not the answer.
With the recent changes to the HUD requirements for appraisers, I removed my ladder from my vehicle - never to return.
Dustin just got back from three Mastermind meetings. He noticed there is one person in every group who is still very successful. Despite the high interest rates, appraisers can still make money. Why? Dustin gives the reasons today.
Recently Fannie announced that she is moving away from the traditional model of appraisal on nearly every loan closed. Dustin talks about why this 'announcement' is no surprise to those appraisers paying attention.
Tim Andersen joins Dustin for another Dear USPAP Instructor to discuss Tidewater and what counts toward trainee experience.
Artificial Intelligence is changing the world and the appraisal industry. What is this Chat GPT thing everyone is talking about?
There have been some questions and criticisms of Dustin Harris, The Appraiser Coach, on social media and his blog. Dustin takes the time to address some of those concerns (including the lovely - and fake - Bill Johnson) today on the podcast.
Dana Schau joins us again to share her experience, as a woman, getting into the appraisal profession. She also shares more about her move from Michigan to North Dakota and what a rural appraiser deals with.
Part of understanding the loss side of the profit and loss statement is understanding what you can and cannot live without.
If you have not yet heard of Chat GPT, stay tuned. If you have heard of it and used it a little, but are curious as to how Artificial Intelligence is changing the valuation world, this episode is for you. Dustin takes you through actual examples of how Chat GPT can be used in your appraisal business.
In slow times, it is important to look at our business losses and decide what can stay, what needs to go, and what needs to be adjusted. Dustin helps you dig into your P&L and know what and where to make changes.
Ernie Ramos of Advanced Appraisal Associates, INC in Chicago joins Dustin to talk about diversification. Ernie has set up a successful appraisal business doing a variety of products and it has been good to him in the downturn.
Tim Andersen is back. In part of the Dear USPAP Instructor series, Tim answers the question about neighborhood definitions and even delves into mineral rights.
Normalcy Bias; it keeps us from moving when the fire alarm goes off and it keeps us from building our business when things are slow.
In 2022, interest rates went up considerably. That has caused a slowdown in the mortgage industry (and in return, the appraisal profession). Many appraisers are now scrambling and trying to figure out how they pay their bills during this difficult time. Dustin has some real-world, practical ideas on how to not only survive - but thrive - in the slower work environment.
It is not only possible to make money while you are on vacation, it is probable when you follow the principles of success.
You have heard the axiom "dig your well before you are thirsty," but is it too late? Nope. We are in a low volume appraisal era, but it is not too late to dig your well while you are thirsty.
There is a lot of doom and gloom in the appraisal industry currently. One of the exercises that Dustin does in a time like this is to employ a tactic used by pilots. Listen as Dustin makes the analogy so you can use the same philosophy in your current situation.
We cannot help what is going on in the appraisal market right now, but we can help how we react to it. Dustin shares a timeless recipe for being a positive person.
It is a phrase Dustin used to use quite a bit, but it kinda went by the wayside. Well, it is making a comeback which also brings some criticism. Listen in while Dustin explains why the catchphrase and what it actually means.
There are some AMCs and lenders calling for 48 hour appraisals. How dare they. Is there a way to actually create such a report without cutting the quality? Dustin shows how.
Every year, Dustin takes time away to build his vision story for the year. He just got done with his and has some things to share.
The mortgage appraisal market has turned. Many appraisers are running scared. Dustin is coaching a lot of them and shares three things you should be doing to build your volume back up again.
We hear about karma (what you put into the universe is rewarded). Dustin does not necessarily believe in it 100%, but there are some good business principles to be found in the overarching idea.
Let's talk supply and demand. Let's talk about the value of your time. Is the lower volume causing you to consider lowering your fees?
As interest rates have risen, and appraisal work has slowed down, understanding the principles of marketing are becoming more and more important. In this episode, Dustin shares the only question you should be asking right now if you want to see your appraisal orders increase.
Rather than worrying about volume, focus on your expertise and make this market season a time to shine as the local expert. Diana Jacob joins Dustin to put it all in perspective.
Years ago, the podcast was on YouTube, but it was not sustainable at the time. Well, times have changed and we are back on the monolith of video again. Join us for this launch episode as The Appraiser Coach and Dustin Harris go back to YouTube.
It is the small things that matter. Usually changes happens incrementally, not all at once.
Jim Morrison of Allterra Group and Appraisal Buzz joins Dustin to reminisce a bit on 2022, but most importantly, look forward to big changes in 2023.
Dustin recently went into an eye appointment, but there was no follow up. He had to make the appointment on his own. Is there a lesson to be learned here?
It happened in Iowa, and appraiser was where he should not have been. What lessons can we all take away from this idiot?
We are joined today by Bryan Reynolds of Appraiser eLearning to talk education for appraisers. We talk in person classes, online, CE and general education.
We all know what it is for, but Dustin shares another use for (and a challenge with) airplane mode on your phone.
Friend of the program, Craig Morley joins Dustin to talk GSEs and modernization. What is happening in the world of valuation and what can we expect in the future?
The years of 2020 and 2021 did not take much skill to be able to run a successful business. What will it take to be successful in 2023 and beyond?
Our friend from OREP Insurance (orep.org), Isaac Peck joins us again to talk about appraiser liability. Specifically, many appraisers were sued after the market crashed in 2008. What lessons were learned, and what should we be doing to protect ourselves now?
When you do what everyone else is doing, you get what everyone else is getting. Appraisers are still focused on lender/AMC work. Is it time to start running the other direction?
For those appraisers who think their opportunities for success have diminished lately, please listen to this episode. The opportunities for success within the valuation world and outside it have only multiplied.
Sometimes asking the question, "What if?" can be the most powerful question you could ask.
Tim Ferriss gives the 10% Coffee Challenge to help people get out of their comfort zone. How can that change the success of your appraisal business?
Some states and some license levels require a college (or equivalent) education. Is that really necessary? How does Dustin feel about his own college experience?
Many of us have slowed down. There is really no excuse for not working on your business and it is the very thing that will keep you busy
Tim Andersen, The Appraiser's Advocate, joins us to talk about the three approaches to value. Are we required to consider all three? What is the Departure Rule? Also, let's talk PAREA. How will that change our industry?
What do you do when the market slows down a bit? Well, you can spend time marketing (and you should), but you should also take some time to fix your systems.
Many appraisers are looking for non-lender work, but where do you go to get it? Dustin uses an analogy to help you target the right audiences.
Being self-employed, it can be easy to forget about your boundaries and end up spending way too much of your life at work. Dustin shares an analogy or two and why we should all protect our personal time.
Tim Andersen, The Appraiser's Advocate, joins Dustin to talk about what he sees (and doesn't see) in appraiser's workfiles that may need improvement. How do you "beef up" your workfile? They also hit on the increase in Fannie Mae letters that are going out to appraisers and state boards.
We don't know what we don't know. Here are three, time saving tips in a la mode Total you may not already know about.
Appraisal volume as slowed, right? Not so fast. Dustin give three real-life examples of appraisers who are busier now than they were last year.
Our time and money is precious. What can we do to repurpose our time, repurpose our money, repurpose our data?
You should constantly be looking for other valuation products that you can offer, but should you look outside the appraisal industry for work during this slow down?
TM. What is it? How will it make you a better appraiser, better business owner, and better person?
Many of us have seen a slow down in volume. You were considering hiring someone before the slow down, but is that still a good idea?
What do you do with an employee with a poor attitude? There are some things that just warrant letting them go, but other things you might just want to chalk up to interesting information that may come in handy later.
What possible reason would one have for writing a letter that will only be seen by one person; you? Well, it is success principles like this and others that make Rob Bodkin the successful business owner and person that he is. Rob joins Dustin to share why he wrote a letter to himself and other success principles.
If you are using TOTAL for Mobile, and you should be, here’s a tip that will make you even more efficient in the field. Dustin shares a tip that allows you to label the photos without any typing.
Many of us wait until April 14 to even think about taxes, but the time to plan ahead is the last quarter of the previous year. Now is the time to get your books and business in order so that you can be prepared for April 15.
Many of us have experienced a bit of a slow down the last few months. Listen as Dustin tells us about one mastermind student who is only getting busier. What is the secret?
Attachments area
Many of us have experienced a bit of a slow down the last few months. Listen as Dustin tells us about one mastermind student who is only getting busier. What is the secret?
Attachments area
You have heard of bulletproofing your reports, but can you do the same thing with your appraisal business? Jim Stafford joins Dustin again this week to break down some of the things you should be doing to make sure your appraisal business stays strong.
You have heard of bulletproofing your reports, but can you do the same thing with your appraisal business? Jim Stafford joins Dustin again this week to break down some of the things you should be doing to make sure your appraisal business stays strong.
Goals are never easy. At least, goals that are worth it requires sacrifice. Dustin tells about a recent major decision he made in order to accomplish his biggest goal.
Goals are never easy. At least, goals that are worth it requires sacrifice. Dustin tells about a recent major decision he made in order to accomplish his biggest goal.
Jim Stafford joins Dustin to talk about two acronyms HARD and EASY. There is a hard way to run your appraisal business and, of course, an EASY way. These acronyms will make it easier to put in place the processes which will make your business run more smoothly.
Jim Stafford joins Dustin to talk about two acronyms HARD and EASY. There is a hard way to run your appraisal business and, of course, an EASY way. These acronyms will make it easier to put in place the processes which will make your business run more smoothly.
There was much talk of the Valuation Expo this week concerning diversity in our profession. How do we create it. Dustin has been putting forth an answer for many years and it was good to hear it from some others.
There was much talk of the Valuation Expo this week concerning diversity in our profession. How do we create it. Dustin has been putting forth an answer for many years and it was good to hear it from some others.
What does it take to do an appraisal (or any other topic) podcast? What about equipment? Where do you find content? Is it worth it? Dustin breaks it all down.
What does it take to do an appraisal (or any other topic) podcast? What about equipment? Where do you find content? Is it worth it? Dustin breaks it all down.
By now, you have heard of Cubicasa, but what is it really, and can it be beneficial to appraisers? Jeff Allen, President of Cubicasa is here to answer all of the tough questions about this technology. You can find out more by going to www.cubi.cassa.
By now, you have heard of Cubicasa, but what is it really, and can it be beneficial to appraisers? Jeff Allen, President of Cubicasa is here to answer all of the tough questions about this technology. You can find out more by going to www.cubi.cassa.
Mark Skapinetz joins Dustin to talk about a recent, scary encounter with a man and a gun. He also will update the listeners on his progress, why he focuses on private over mortgage work and announces The Contributory Value Podcast.
Mark Skapinetz joins Dustin to talk about a recent, scary encounter with a man and a gun. He also will update the listeners on his progress, why he focuses on private over mortgage work and announces The Contributory Value Podcast.
Sharpen the saw. Get off the bike. It has been called by many names, but the principles are the same. Sometimes you have to slow down to go faster.
Sharpen the saw. Get off the bike. It has been called by many names, but the principles are the same. Sometimes you have to slow down to go faster.
Lot's of media attention has been placed on the racial bias issue. But, is it really a big deal and what is an appraiser to do about it? Tim Andersen, The Appraiser's Advocate, is here to discuss that and neighborhood boundaries.
With the market slowing, some appraisers are looking to private work. However, what might have worked in the past, may not work so well today. Dustin shares some surefire methods to building your private appraisal work. He also welcomes a new sponsor, Cubicasa.
Sometimes your hired help just is not working out. Before you let them go, you need to have a sit down meeting with them. It is very important that you take the right approach to that meeting.
The term Office Manager can have many different meanings. Dustin breaks down why it is an umbrella term and why you should consider a great office manager - even in the slow times.
Let's talk about statements and things we, as appraisers, might say or do that seem right, but may not be. Mr. Tim Andersen joins us again to talk about things appraisers come up with that may not be the best approach.
When it comes to tech or human resources, or a number of other important things, remember that if you only have one, your one can become none very quickly.
There are many individuals who would like to become an appraiser, but where do you start? Macaile Hutt joines Dustin to talk about commonly asked (and answered) questions regarding entering the appraisal field. Here is a link to the Appraiser Diversity Initiative: https://www.appraisalinstitute.org/the-appraisal-profession/appraiser-diversity-initiative/
From text messages, to email inboxes to to-do lists (not to mention just living life and interacting with the world), daily noise can be overwhelming. How do you find peace of mind and what systems does Dustin employ to get things done and stay on top of the constant onslaught of messages?
Interest rates have gone up and mortgage applications have gone down. While some appraisers may still be waiting for the fax machine to ring, you shouldn't be. Here are a few things you can do to be an appraiser who is always busy.
Closing up a series of podcasts about Dustin's refinance experience and the appraiser from hell, finally some good news. Dustin ended up doing business with an appraiser who did what he said he would do. How refreshing!
Closing up a series of podcasts about Dustin's refinance experience and the appraiser from hell, finally some good news. Dustin ended up doing business with an appraiser who did what he said he would do. How refreshing!
Appraisers are experiencing the largest slow down in volume since the housing market crash of 2008. What is going on and what should you be doing to survive this change? John Liss, Founder and CEO of True Footage, Inc. joins Dustin to discuss.
It is a phrase my dad used to tell me. I think it has a lot to do with whether or not you are successful as a business owner.
Before you hire someone to help in your appraisal business, make sure you set up the right technology in the right way to accommodate them and succeed with them.
It is hard working from home. Can you really stay connected as an office if you are not in the same workspace?
Helpful hint: If you are before the state board and are asked how you came up with that adjustment, do not say this. What can you do, however, to get to where you feel like your adjustments are supported?
Inevitably, they are going off all day long. But how do you get away from them without losing business?
Most appraisers get it when it comes to the principle of delegation. But, are you stuck in a rut because it feels like you can't afford to hire? Let's talk about how to get out of that hole and on to success.
Though people are comfortable with consistency, we are drawn to unusual things. When you are searching for that perfect employee, stand out above the crowd.
We tend to think others think like and are drawn toward the same things as us. But, that is just not true. Get to know your people so you can get them in the right seats.
A follow up to Dustin's appraiser experience he shared a short time ago. Wonder why AMCs follow up so often? Here is why.
It happens at all companies (and usually when things are slow), morale and attitudes can change. What do you need to do as a leader to help where you can?
Have you heard about this tool for inspections? Dustin used it (three times) and has an unbiased review.
An interesting thing has happened recently in Dustin's one-on-one coaching; a few have expressed a bit of intimidation with the idea of joining a mastermind. Dustin talks more about masterminds and why that should never happen.
Dustin is big on professionalism. It is important to success. However, there is something to be said about good old fashioned communication as well.
Why, yes indeed there is. Dustin talks a little about the questions and rumors surrounding the new sponsor at the Appraiser Coach Podcast and why he made the decision he did.
If you are hiring a Virtual Assistant, you will find that there are several options. What is the difference between Onlinejobs.ph and Virtual Staff Finder, for example? This episode breaks it down.
The most used tool Dustin uses in his own appraisal practice is the Assembly Line. It is also the most shared tool with his coaching clients. Why? What is it about this tool that makes it so useful?
Fellow Appraiser, tech guru, and friend of the program, Marty Haldane (Voxtur and ANOW) joins us to talk faster turn times without cutting quality through tech.
Tim, the Appraiser's Advocate, joins us to talk about some things that appraisers often get wrong. One is land values and the other is highest and best use. Let's listen as the expert shows us to do it right.
What do you do when others are getting you down? Do you allow the comments (especially online) of others dictate how your day goes? Let's talk about how to combat that today.
It is a great question. With the new Fannie Mae Desktops, you are required to certify the data is credible. Is there another way to look at this though?
Conscious or subconscious, we deal with the decisions of opportunity cost every day. How does it affect your appraisal business and, ultimately, the money you make? Dustin explores it today.
Many appraisers point to USPAP as to why they can or cannot do things, but many of those things are simply myths. Tim Andersen, The Appraiser's Advocate, is back to dispel 7 of those myths.
We have seen change before, but nothing like we are seeing currently. It can be scary, but change brings new opportunities.
Brandon Reich is a returning guest and a friend of the program. His products Spark and now Synapse have blessed appraisers lives for a long time. They may appraiser's jobs easier. Today, Brandon joins Dustin with an announcement.
What is the next important principle to your business success? Dustin reveals it today and gets a little vulnerable.
It is a good question. Has the change to True Footage compromised Dustin's ability to remain unbiased?
We talk about a lot of success principles here, but what is the most important? Dustin reveals it today and shares an example or two.
We talk about a lot of success principles here, but what is the most important? Dustin reveals it today and shares an example or two.
It has been a while since Joel Baker of a la mode, Inc. joined us, but he does today. What is new and exciting in the world of appraisal software? What about the desktops and hybrids coming our way and how do the new Fannie Mae 'forms' fit into the equation?
Much of the success Dustin has had over the years has come about from Mastermind groups and others who have given him great ideas.
Much of the success Dustin has had over the years has come about from Mastermind groups and others who have given him great ideas.
Scheduling for the appraisal inspection can be a challenge. When is the best time? Does it work for the borrower and for you? Are you going to be driving all over the place and how do you show up on time? This one scheduling trick can change your life for the better.
In a recent Mastermind Dustin was involved in, he saw a non-appraiser dealing with the same issues that appraisers deal with. The old problem of feeling like you need to do everything yourself.
It's another Dear USPAP Expert episode with Mr. Tim Andersen (the Appraiser's Advocate). Here are some of the common questions we get on how to appraise.
Dustin recently got a certified letter from the Sheriff Department and was relieved. Oh, the world we live in.
Jarrett Hardesty joins Dustin Harris and they talk through the question, Are you a Crappy Appraiser? Hint: Yes you are.
It happens to all of us. We find a good employee and then try to fit them into every need we have.
He has been known for many years as the "go to guy" for ANSI. Today, Hamp Thomas joins Dustin Harris to talk ANSI and what you need to know to get ready for the April 1 start date.
There is nothing wrong with being a great appraiser. There is nothing wrong or right with being a great business owner, but they are not the same thing.
Recently, Dustin watched a local YouTube video put out by some well-meaning agents in the area. Some myths were spoken and today, Dustin corrects the record.
There is not a one size fits all solution to running your appraisal business. Remember that everyone's business is their business.
Tim Andersen is back with another Dear USPAP edition where he and Dustin tackle how do you have a floor plan if it is a desktop and the exciting topic of trainee logs.
This comment was recently heard on social media. Dustin addresses this and give options for the coming world of desktop and hybrid appraisals.
Isaac Peck of WorkingRE has written an amazing article titled First Discrimination Lawsuit; What it Means for Appraiers and he is here to discuss the facts (and some opinions) of the case.
He has used HeyTell, Voxer, and WhatsApp, but what is he using now? It beats the others, but what is it? He shares his secret today.
Courtney Hoffman joins us again from St. Louis to talk about his work with a company for the past 6 years who does appraisal work for him. What does that look like exactly?
Dustin had an experience recently outside the appraisal world that reminded him a lot of what he is teaching inside the appraisal world. Seems these principles and practices of success are the same anywhere you find them.
There is only going to be an increase in desktop appraisals. Where do you stand? For those refusing to do them, Dustin has some points to consider.
Quick minisode today where Dustin shares a phrase that should burn in your ears. It is time to get an assistant.
As you know, Dustin has been investing in vacation rentals lately. Many lessons have been learned along the way. Today, Dustin shares some lessons learned that can be applied to your appraisal business.
We all do it. We make decisions based on emotion and justify them with logic. Dustin tells a story illustrating this point and why it matters to what we do.
Big announcement was made last week when John Liss, Founder and CEO of True Footage, Inc. was on the program. Dustin sold his business and is now an employee of True Footage. Today, he dives headfirst into the whys and answers some of the questions that have been asked of him regarding this merger.
It is not fun to be the boss and have to tell your employees bad news. However, most bad news can be reframed and looked at in a different light.
Introducing an appraisal company you may be new to. The name is True Footage, Inc. The CEO, John Liss is in studio today and Dustin has a major announcement to make.
We often consider the cost of things a little too much. What about investment value? Dustin gives several examples of how cost can be turned into value.
As of April 1, you will be required to measure to ANSI Standards for Fannie Mae. They also announced a "change" and are allowing MLS photos. Our resident USPAP expert, Mr. Tim Andersen joins us to talk how that affects appraisers.
Seems like our clients are always in a hurry to get things done. Dustin talks about a practice he uses to leave room for rush orders and lots of money.
As of April 1, you will be required to use ANSI standards in your sketching. What does that mean exactly and how do you get ready?
Many of us are nearing the time of making some major changes in our day to day. What does that look like for you? Dustin reminds us that, despite our plans to work forever, there will come a time when that is not possible.
To pick up the phone or not pick up the phone; that is the question. Do you reach out to the agents when the appraised value is not supportive of the contract? Some pros and cons today as we tackle that question
There are some great reasons to work from a brick and mortar office, but what about working from home? Are there more or less benefits from a home office?
What can you do as a boss to get more production from your team? It might be easier than you thought.
Do you ever feel pushed around by your clients? Do not make the mistake that other appraisers might make of allowing the client to dictate your work. It is the appraiser who is in charge of and determines the scope of work.
Whenever the topic of trainees comes up, the answer seems to be, "But I don't want to train my competition." What if you could do it in a way that reduces the chances of your trainees becoming your competitors?
You know how Dustin feels about Comp photos, but is there a new argument for their demise? Hybrids may shed new light on an old question.
The GSEs are changing the way appraisals are done. Specifically, we are seeing more desktops, bifurcated, and hybrid appraisals. Also, California just made it a whole lot easier to complain about an appraisal. Tim Andersen, The Appraiser's Advocate, joins us to discuss.
Ever noticed how much more you get done in the early mornings, on the weekends, or on a holiday? There is a reason for that, and it may be something you might consider planning for.
It is tempting, during this high volume season, to ignore the phones and email. Sometimes we are so busy doing actual appraisal work to want to worry about customer service, but Dustin shares why that may not be the best approach.
What is a Procedure manual. Why would a single person office want a procedure manual? How do you set one up and is it worth it?
They can be a pain in the backside, but are they necessary? Can we get rid of AMCs? Do we want to? Is there a purpose for them? Dustin dispels a few myths today.
It is inevitable; if you have employees, you have to have some difficult conversations. Who has that responsibility in your office?
There is a lot of talk about new tech coming out for appraisers. Dustin has used a few of them and has some opinions.
Either light blue with short sleeves or darker blue with long sleeves, but, unless you see him on the weekends or days off, Dustin always looks the same. There is a reason he is so boring.
Dustin is big on Virtual Assistants. He has 7 of them currently. But how do you find and keep them?
Dustin is big on Virtual Assistants. He has 7 of them currently. But how do you find and keep them?
The question comes up frequently; what is professional dress for an appraiser? Are shorts okay? Flip Flops? Tank Tops? Can your clients tell you how to dress? Dustin gets into it today.
In the remote work environment we live in, how do you make sure your employees are being honest with their work hours? Dustin gives to solutions today.
What are you doing with your time, appraisers? Why do you do what you do? How do you get back what you may have lost during this busy time?
Having a positive work environment is difficult when you are all in the same room, but how do you do it when you are all working remotely? Here are a few ideas.
Email can be so overwhelming. Here is a little trick you can use to not lose anything important, but also still get your sanity back.
Can you take a payment at the door for a lending appraisal? Also, what if a lender gives you comps before you do the appraisal? Is that stuff allowed? Tim Andersen, The Appraiser's Advocate, joins us again for another Dear USPAP instructor episode.
Many of us are overwhelmed by our inbox. Too many messages to ever get through. What if you could go to sleep each night with Inbox Zero? Dustin does and he shares with you an idea or two today on how to get there.
One of the three legs of business success is that of Technology. But, what does that mean? How do you use tech to save you time?
What do you do when you are just overwhelmed with too much to do? Dustin tells a story from his past that may help you put things into perspective.
Hal Humphreys joins us again for an interesting discussion centered around an activity we probably do on nearly every residential assignment; sketching. But, is it necessary? Is it an asset or a liability to the appraiser? Are there alternatives?
We sometimes get weird assignments. What do you do when your assignment does not fit the mold? Well, it may come down to a Highest and Best Use study.
What does USPAP say about scope of work? Do the preprinted forms say enough or is supplemental data required? Also, why do we sketch anyway? Tim Andersen, The Appraiser's Advocate, joins us for another Dear USPAP Instructor.
Let's face it, trying to juggle both a personal and business line on the same phone number is cumbersome at best and unprofessional at worst. Time to separate the two. How do you do that? Dustin shows you today.
As a professional, you will need to deal with things that sometimes go beyond your typical scope of work. Rather than being annoyed by those things, perhaps a different perspective is helpful.
Dustin talks about the incredible amount of work coming to our desk and how to deal with it without losing your good clients.
Today, Dustin is joined again by Matt Frentheway of Utah. Matt is an appraiser, successful appraisal business owner, turned Franchise Consultant. Dustin talks with Matt about multiple streams of income, why, and how to get started in Franchises.
Today, Dustin is joined again by Matt Frentheway of Utah. Matt is an appraiser, successful appraisal business owner, turned Franchise Consultant. Dustin talks with Matt about multiple streams of income, why, and how to get started in Franchises.
Today, Dustin shares a secret to how to live your live despite the busy appraisal world we find ourselves in. You are not gonna wanna miss this one!
It is gaining legs; this idea that appraisers value properties based on the racial makeup of the home or neighborhood. It is time we get in front of this appraisers.
If you have remote workers, it can be hard to know what they are doing. Are they truly earning their keep? Dustin shows two ways to keep pretty good track of what your employees who are working virtually are doing.
Employees are motivated partially through pay. How do you know who is hourly, salary, and commission based? What do you pay them to keep them happy? Dustin breaks it down today.
Dustin's hometown experienced a tragedy that no community should ever have to experience. A shooting at the local middle school. Perhaps you heard about it. What lessons can be learned from such a tragedy?
Fear seems like a negative, but it can be a positive. Taking fear and turning it into positive energy is a practice that can boost your success.
Well, we did it. For the past 16 weeks, we have dedicated one day a week to the Principles of Prosperity - or the truths that Dustin uses in his life to find success. Today, we wrap it all up.
If you are overworked and underpaid, you might want to consider implementing the Go Away Fee. What it is? Listen and learn as Dustin shares a go away fee that will blow your mind.
Principle of Prosperity #16 is that freedom breeds creativity. When you free up enough noise in your life to think clearly, that is when you find your creative juices are still flowing. It is that creativity which will allow you success.
I hear if from many want to be appraisers; they cannot find a mentor. They have tried every person on Google and no one is willing to train them. This podcast will change that for you. If you want to become an appraiser, listen to this episode.
Principle of Prosperity #15 is that when you do things over and over again, creating a system will make you more successful. This comes down to creating a procedure manual, creating procedures on those things you do over and over again, and then follow through.
It was written about almost ten years ago, but never have I ever done a podcast on the topic... till now. Welcome to the Ten House Challenge. If you are struggling with change, this practice might make all the difference.
Principle of Prosperity #14 is that when you make money work for you, it works. Do not let money sit. As you invest, that interest can be reinvested and thus the speed money is used as a tool works for you.
There is a story told of a boy who picks up a persuasive snake who bites him. How unfair! Do we also pick up snakes and then complain about them biting us? We do have a choice you know
Principle of Prosperity #13 is the difference between those who are successful and those who are not are that those who are successful are not only willing to give it a try, they actually take action. Yes, they will fail, but yes, they will ultimately succeed.
We are again joined by the Appraiser's Advocate - Tim Andersen for a few questions from the listeners. One has to do with cryptocurrency and the other with quantitative vs qualitative reports.
Principle of Prosperity #12 is that your integrity will ultimately lead to your success or failure. You might get ahead in the short term cutting corners, but your integrity will always catch up to you.
Today, Dustin is joined by a unique guest - his daughter. CaRynn Harris joins the Appraiser Coach as they kick back and talk about some funny things they have heard in an appraisal office.
Principle #11 is the law of magnification. When you focus on a thing, things automatically start to happen in your life to bring them more fully to you. Yes, it sounds corny, but the principle is true.
It is becoming an unfortunately too frequent a thing; appraisers being accused of bias. Is there some truth it these allegations? What are appraisers to do? Dustin gets real on the topic of appraiser bias.
Principle of Prosperity #10 is the law of averages. When you understand how things cycle, you understand out to beat the market.
Now, read that word again, because it is not the word you think it is. Friend of the program, Diana Jacob is here to talk about our relevance as valuation professionals.
Principle of Prosperity #9 is that people will subconsciously expand or contract work to fit the time allotted.
Principle of Prosperity #9 is sometimes referred to as the Parkinson’s Principle. It is that we will work within the time allotment given.
Appraisers sometimes get frustrated with, what appears to be, a lack of education and understanding coming from their clients. But what training actually occurs behind the scenes. Josh Walitt, of Wallit Solutions is here to share some behind the curtain information.
Principle of Prosperity #8 is that most of our success will come from a focussed 20% of our efforts.
Bryan Reynolds, Appraiser eLearning is on again with Dustin talking communication. Why should appraisers be connected with other appraisers and what is the best way to do so?
Principle of Prosperity #7 is that we excel when we can spend time doing what we are passionate about. Some would call this their mission in life.
About a year ago, Ryan Lundquist and I sat down in episode 531 to talk about what the Pandemic would do to the real estate market and to real estate appraisers. Today, we sit down again to see what came true and what did not. More importantly Ryan gives some great wisdom on how to study a crazy market and give professional analysis.
Principle of Prosperity #6 is the Law of Delegation and teamwork. Working together, you can achieve more than working alone.
What if you want to buy an appraisal business, but do not have the money up front to do it? Better yet, what if you have a buyer who doesn't have the capital to make it work? Matt Dolsky, Byline Bank, joins us with some creative solutions.
Craige Morely joins us gain to talk about the changes coming to the appraisal world and teach us how we can get prepared.
Principle of Prosperity #4 is that when value is given, individuals reward that value with money.
Joining us again is the Editor of WorkingRE Magazine, Mr. Issac Peck. Today Isaac sits down with Dustin Harris as they discuss the article Appraiser Waivers: The Future Is Here.
Principle of Prosperity #3 is to understand what money is. Jealousy surrounding money falls away when we start to understand what it is and how it works.
As a mentor for appraisers, Blaine Feyen and Dustin have a unique vantage point. We hear, firsthand, what appraiser are dealing with. So what is on the mind of appraisers today? What are their fears and successes? Blaine (Real Value Podcast) joins Dustin today to talk shop.
It can be difficult to remain positive during uncertain times, but Jamie Owen of Cleveland Appraisal Blog is here to give a few tips on how to navigate this crazy world and remain happy. His advice may just save your life!
Principle of Prosperity #1 is to pay yourself 10% of the gross before you pay anyone else.
Change is a hard word to swallow. One thing we know, change is coming to the appraisal world, but what does that look like? Ernie Durbin of Clarocity is here to share some insights on what is on the horizon, and more importantly, what we can do about it.
You have heard Dustin talk about his Principles of Prosperity, but what are they? Over the next several weeks, he will introduce you to some of the guiding truths he uses in his business to find success.
It is has been too long since we caught up with our friend Mark Skapinetz. He is back to talk COVID, PAREA, the future, and positivity.
One story of how asking additional questions can reveal information that may make or break value.
What do you do to keep yourself safe from a "do not use" list? Once you get blacklisted, what is the recourse? Isaac Peck from WorkingRE joins us to talk Blacklisting.
Dustin just celebrated a milestone - no avoidable sugar for a year. What does this process have to do with your appraisal business success?
Tim Andersen joins us again to talk about two items. First the ASB has announced there will be no update to USPAP this coming year. What does that mean for appraisers? Second, can you use help in other states or countries without it being a USPAP violation?
Many appraisers feel like Covid has kept them from the interactions they once had. Though that is true in one sense, in another, there has been more interaction.
In every salary base, there are those working over 60 hours per week and those working less than half that. Dustin explores why that is and what you can do to change it.
Sometimes we come to a raging river in our journey through life or business and think there is no way through. Door #1 is impossible. Door #2 does not look good. There is always a Door #3.
When you use the word “can’t ,” 99.9% of the time it is a synonym for “won’t.” Next time you find yourself using the word can't, change it to won't, and see if it changes your attitude.
The answer is, yes, but it is not what you think. If you have a need to get something to your VA in the Philippines, there is another resource.
There is a big difference between saying what you believe and who you are. In business, it makes all the difference.
We all have fears. It is part of life. When you voice those fears, however, you will be amazed at how they lose power over you.
Dustin recently purchased a cabin to be used as a Short Term Rental (AirBNB). What affect to STRs have on value? Are these commercial appraisals? We explore today.
Keeping track of your business and the numbers is essential for long term success. Today, Dustin shares a concept he learned from a Mastermind client that will help you keep track.
Tim Andersen joins us again for Dear USPAP instructor. First, we deal with PAREA and the new potential path for appraisers. Also, what about photos?
We may be a few weeks into the new year, but have you taken time to decide where you are going this year with your appraisal business. Accomplishment and success come down to intention.
Are cover letters/letters of transmittal a USPAP thing? What about other things that our mentor taught us? How much is a USPAP requirement vs client requirements vs just the way we have always done it? And can you appraise your neighbor's house? Tim Andersen, The Appraiser's Advocate, joins Dustin for another Dear USPAP Instructor episode.
We often find ourselves in a very comfy position and forget it won't be comfortable for long. Are we stepping over dollars to pick up pennies?
Meet Matt Frentheway. Matt was an appraiser for 15+ years, but recently sold his appraisal business. Can you actually sell an appraisal business? Yes, and Matt will detail how it is done.
Shawn Telford, Chief Appraiser at Corelogic, is here to tell us how life has changed this year with the pandemic and record low interest rates and more importantly, what we can expect moving forward.
By now, nearly every appraiser has heard of ANOW software, but how much do you know about its origins and the man behind it? Today, Dustin sits down with Marty Haldane to talk about his background, appraising in Canada, and why ANOW was invented.
Levi Thomas, from Sacramento CA joins Dustin to tell his appraisal stories. Levi works in a unique office where everyone owns their own firm, but they collaborate to bring better efficiencies.
They are not as common as they used to be, but CODs still happen, and they sometimes come in the way of cash. What do you do with cash payments?
Ray Hall, a Tampa Florida appraiser joins Dustin for another Appraiser Stories. Ray is an enthusiastic guy who is implementing some great principles in his business. These principles save him time and make him more money so he can hit the theme parks with his daughters.
A bird will perch on a branch not because it has confidence in the branch but because it has confidence in its ability to fly.
Tim Andersen, The Appraiser's Advocate, joins us again to answer two USPAP questions: Can you change the contract section after an appraisal is turned in and is a 1007 an appraisal?
Sometimes measuring a home with a laser can be a challenge. However, there are tricks that can help. One is the brick trick and Dustin shares it today.
Listen to this podcast. Some AMCs autoassign and others are still using the bid system. If you dislike either of these methods, you have a choice.
It happens all the time, an agent meets you at the inspection and has questions. No problem. Here are the top 5 questions Dustin gets and how he answers them.
We recognize our employees as being an integral part of the team and want to reward and motivate them in their efforts, but there is a right and wrong way to do bonuses.
Very few appraisal offices are set up as partnerships, but not all partners last. When that unfortunate break up occurs, how best do you fairly split the assets?
Rob Bodkin is back with an amazing update on his situation. In 2015, he was the happiest staff appraiser in the world. A year later, he was a happy solo-appraiser. Today, he has grown his business to an actual business. Today, Dustin talks with Rob about his journey.
What does it actually mean to prepare for the unpredictable? Dustin shares specific about things you can do to make sure you are prepared for whatever might happen in appraisals and down the road.
We may be tempted to discount the "multiple offers on this property" information coming from an agent, but should we. Dustin talks about four things to consider when you are made aware that the subject you are appraising has more than one offer.
We often hear "This house is selling for $156/sq ft, so compare it to other homes selling for that range." The problem with price per square foot is the same as valuing a car based on its weight.
Today, Dustin is joined by one of the most interesting appraisers you will ever meet. Tim Lullis is an appraiser, but his passion is music and boy does he have some cool stories to share.
Words matter. When we talk about "the appraiser came in low," what do we actually mean. In this episode, Dustin talks about the verbiage we use and how to cator it to get real results.
Tim Andersen, USPAP Instructor and The Appraiser's Advocate joins Dustin to talk about common errors Tim finds in appraisal reports that, if addressed up front, might help us avoid problems with the state.
As much as Dustin loves appraising today, it is interesting that that is the one job he vowed he would never do.
When do assignment conditions from your client become a problem with regard to USPAP and your state board? Can you change an appraisal after the effective and signing date? These are the questions Mr. Tim Andersen (The Appraiser's Advocate) helps answer today.
There are two questions we should all be asking ourselves. What are they? How will they help us moving forward?
In order to be more efficient, we often use and reuse language. That is not a bad thing, but there are some things we need to watch out for. Diana Jacob joins us once again to show us the pros and cons of boilerplating.
What are the best shoes for appraisers? Sorry ladies, Dustin only has experience with male shoes.
Every appraiser has their unique gifts. Mike (MJ) Carroll joins Dustin today to tell his story and you will not believe who he has met on some of his inspections.
Many of the questions we get from home owners, agents, and other appraisers boils down to "well, it depends." Dustin talks today about how to best handle questions that don't have definitive answers.
Dana Schau joins Dustin for another Appraiser Stories. She is a transplant from Michigan and N. Dakota has its own set of challenges. Did she really need to be rescued by a helicopter?
Do you have a non-related side-gig? Should you work a second job as a real estate appraiser?
USPAP got rid of the summary report and made a lot of changes to the restricted reports. Brian Kirkpatrick out of Ft Worth joins us once again with a question you may not have thought of.
Let's say you have two appraisers who work together and want to form a business partnership. Should you do it? Dustin talks pros and cons of business partnerships today.
Mike Holzheimer - Valuation Review - joins us today to talk about the special Voice of the Appraiser survey. What changes have appraisers experienced this year? How are we appraisers feeling, and what is coming?
It is a question Dustin gets frequently from borrowers and appraisers; what will the housing market do this year? Well, it is impossible to say for sure, but here are a few things to consider.
Today we are joined by an amazing appraiser who has seen a lot. Diana Jacob will tell us some of the changes to the 2020-21 USPAP as well as what appraisers should watch out for.
There is so much up in the air right now. Some things we know. Other things we do not, but we should not be letting the pandemic put a freeze on our growth
One of the worse customer service tactics you can take is to blame your stupidity on 'Corporate Policy." Dustin tells a true story of an airline and what you should learn from it.
Appraisers need help. One solution to delegation may be a Virtual Assistant from outside the US. But, how do you find and hire them? Dustin talks about it today.
On a recent trip to Glacier National Park, Dustin's kids took a plunge and taught the rest of us a lesson in the process.
Most of the clients who come to Dustin for coaching help do so because they are ready to grow. Work less hours, or move to a new level of success. Most have an idea of the steps it will take, but, where does one start?
Dustin uses an RV battery analogy to remind us of the importance of constant renewal and rejuvenation time.
There is a cheap carwash near Dustin's office that might hold a few secrets to better marketing for appraisers.
Are you an optimist or a pessimist? We all have our ups and downs, but Dustin gives a way to look at your business and life in a better way.
Today, Dustin speaks with Jason Fischman who specializes in very high-end homes in the Southern California area. Jason shares some crazy things he has seen in the houses he appraises, but more importantly, speaks of why and how appraisers should bring something unique to their markets.
Dustin recently received a refund request. Sometimes refunds are par for the course, and sometimes a little education is necessary.
Do you wonder what it is that Dustin does with his client's on a coaching session? Today, Dustin gives you a sneak peak into that world.
What does the famous drink have to do with your approach to customer service? The answer may be "everything."
Appraisers often hesitate or even refuse to hire a trainee based on the number of days, weeks, and months it might take to begin regaining that effort. Today, Dustin shares a few ways you can start getting ROI sooner with your trainee.
There are so many ways to build your non-lender appraisal business. One of the most overlooked is social media. Dustin gives examples of how to connect on social media with agents and other potential clients.
As America and appraisers go back to work, a decision is being made; do we continue our brick and mortar lease, or keep working from home? Dustin shares 5 tips for those who want to continue their appraisal work from a virtual office.
If you do lender work, you get this request all of the time. After the report is turned in, the client comes back with a list of 'comps' they want you to consider. Is this a violation of USPAP? Dustin explores.
Jim Stafford spent many years on the other side of the desk. He has some critical insights, after reviewing over 20,000 appraisal reports, on what Fannie and underwriters want to see in your appraisal reports.
Jeri asked Dustin a great question about what to fill out on site when you are at the observation and doing mobile data input. That question and more is answered today.
If you ask an appraiser if this is a good career, the chances are she will tell you to run far away. But, if you are interested in becoming an appraiser, are their other opinions on the matter?
Jonie asked a question about using a smartphone for inspections. The answer is, "yes you can," and Dustin shares some tips today on how to do it better. You do not need a tablet to do appraisal inspections.
There is a (false) notion that increasing your volume will decrease the quality of your work. Dustin dispels that myth with a few dichotomies of real estate appraisal.
It is a common problem, you have a great trainee or appraiser employee that just cannot write well. Otherwise their skills are pretty good, but you cannot have them representing your company and putting out a product with less-than-professional writing. Well, don't give up. There are other options.
What does a hard working farm boy from Kentucky sound like on a microphone? Join Dustin for another Appraiser Stories and find out why Jarrett almost shot up a puzzle. Seriously. He did.
Why do we do what we do? Can you take a break in the middle of the week and your office still keep working as normal?
Maybe the most important episode to date. Dustin breaks down the financial benchmarks that he usually reserves for coaching or Mastermind clients. Bring a notepad and be prepared to take notes on this one.
Dustin Recently tweaked his back, but did nothing about it til it became a bigger problem. Are there warning signs in your appraisal business that you should be heeding now?
This old axiom can easily be applied to your appraisal office. Do not just assume that if someone has a great resume and interviews well that they will make a great part of your team. There are some skills tests you can send them through to help boost the possibility of finding the right appraiser or staff member.
Dustin recently taught his son about sourcing his material for a school paper. What does this lesson have to do with more credible appraisals and appraisal reports?
No, this is not about terrorists or even health and welfare checks. This episode addresses how to manage your appraisal office team. Dustin shares a few dos and don'ts when it comes to training and management of your employees.
It sounds nice. It makes you look like a compassionate boss, but open door policies suck. Dustin shares why and what you can do instead.
Dustin has been criticized for hiring VAs and paying less than $5 per hour. How does that salary really translate though in places like the Philippines?
We have all been busy. Have we lost sight of the bigger picture, however? Remember you can only focus your attention in one area at a time. Where is your focus, appraisers?
Using conservative numbers, Dustin has done the math. How many hours will you spend over the course of your career appraising houses? How many years will you spend in that technician role? Is it time to make a change?
Believe it or not, Dustin has stooped so low as to teach you how to get dressed in the morning. There may even be a few nuggets of wisdom when it comes to your appraisal business too.
You heard it right, this time Tim is interviewing Dustin for his YouTube channel The Appraiser's Advocate. What does Dustin think appraisers should be doing to remain relevant in today's changing valuation world?
Due to the pandemic, Tax Day was changed this year, but it is nearly here again. Do you have a big tax bill you did not anticipate? Dustin will solve that problem for you once and for all.
What can the painter Bob Ross - may he rest in peace - teach us about our lives and our business? Is it time you took just 30 mins to paint the picture of your life?
Dustin was recently traveling in Australia and had a need to look at a report on his server back in Idaho. No problem, he was connected within seconds via his mobile phone. How does that work?
Josh Walitt, a friend to the program, joins us again to talk about state board investigations. How do you prepare so you don’t have to go through the process, and what do you do when the state comes looking for your work file?
There is a false notion out there that in order to get something done right, it must be done by you personally. We, as business owners, spend way too much time working on and not in our businesses.
For many, the pandemic has not been fun. It has been a challenge, but what lessons have we learned? More importantly, can we take those lessons and apply them long-term?
We have heard the term during the pandemic, "Essential Worker." Let's move beyond what that means from a government perspective and ask ourselves what that means from a professional perspective.
Tim Andersen - The Appraiser's Advocate - joins Dustin to answer two listener questions about measuring the subject and seeing every unit/room. Are these things required? Tim helps answer in another episode of Dear Uspap Instructor.
What does a funny board game have to do with appraising right now? Dustin reminds us to slow down, take your time, focus, and check your work.
With the pandemic has come a lot of change. Have the rules around extraordinary assumptions changed? Dustin explores what USPAP and Fannie Mae say about it. Stay safe out there.
Will we get a 'pass' when it comes to the changing scope of work during the pandemic? Maybe, but perhaps the opposite is true. We still need to have credible data and cannot be misleading in our appraisals
Lots of change right now with the pandemic. Some of it is difficult, but some of it opens doors for opportunities we never had. This week, Dustin shares some specific data on how this Covid-19 deal can help appraisers to become more relevant.
Be known and be known as the expert, but what does that really mean? How do you get known? What would you say to your potential clients? Dustin goes Facebook Live with his group on the mic while you listen behind the scenes.
Many appraisers are reevaluating their finances. This is a good thing. We should periodically purge what is not needed, but should coaching be one of them?
Thank you Tim G. for a great lesson about personal on it; not in it time. Dustin shares the principle of taking time for you and your goals as well.
Fannie has a proposed grid. It is over 100 fields long. It is daunting. What are your thoughts? Tim Andersen - The Appraisers Advocate - joins us to talk about that and the new definition of misleading.
Seems like every time we turn around, there is a new regulation, form, scope of work, or certification. How do you keep up with all of it? Dustin has a few tips during this ongoing pandemic.
Many appraisers are in a "wait and see" pattern, but should we be doing more to be on top of the market? My friend Ryan Lundquist joins me today to talk about his recent article on Sacramento Appraisal Blog called "Seven Things To Watch In Real Estate During a Pandemic." This is a timely topic for all appraisers.
During this pandemic is the perfect time to work on your business. Why are you not doing it? Take some time this week to work OINII.
Fear is given to us as a gift. Is is a protection and pushes us to make changes. However, it should not be used as the deciding factor on our decisions.
There is a big debate going on right now with regard to inspections, comp photos, changing scopes of work, and the current crisis. Dustin talks about what is means to be a professional and where our time and energy should be spent.
There are lots of changes right now for appraisers with the Covid-19 Pandemic. Forms are changing. Scope of work has morphed. How do you remain USPAP compliant during this time of change? Tim Andersen, The Appraiser's Advocate is here to answer all your questions.
When can an appraiser do an exterior rather than an interior during the pandemic? Dustin breaks it down for Fannie Mae, FHA/HUD and the Veteran's Administration today. Also a free coupon to join the All Star Team (Covid19).
This week, Cindy and J.R. Collin join Dustin. The Collin's are a husband and wife team. Both are appraisers and both are members of Dustin's Mastermind Group in Los Angeles. Could you be married to another appraiser?
Dustin recently found himself in front of a computer on a Saturday. That is a rarity and it was a wake up call for him.
We are living in a weird world. What does this virus pandemic mean to real estate appraisers? What can we do now to stay healthy, and what can we do as business owners to make sure we have a future? All your Coronavirus questions answered today.
Even a single-person appraisal office should have a training or procedure manual. Dustin shares what he uses and why he sets it up the way he does.
They are a dime a dozen these days; “experts” who can help you with your social media marketing. But, are they worth the cost? Dustin gets in depth on social media and delegation today.
How much should an appraiser trainee make? Should it change over time? Should something change once the license comes?
Sometimes we have to make hard choices between relationships and our ability to sleep at night. Dustin talks today about how to make those determinations.
Have you ever wondered what the difference is between a living room and a family room? Dustin helps explain it today. Oh, and stay tuned for the Easter egg at the end if you care why they are spelled the way they are.
Fannie Mae requires we specify the design for our subject and comps. How important is it that we get it right? Also, can you transfer an appraisal with the first client's permission? Tim Andersen, the Appraiser's Advocate, is here to answer these questions in another installment of Ask the USPAP Expert.
Did you know most millionaires are not heavily invested in the stock market? No, they spend their cash investing on things they can control. Where are you spending your time? If it is in complaining about the overall appraisal industry, you are missing out on a great opportunity to focus on what you can control.
Appraisers do not typically think much about marketing, but they should. Dustin shares two, fundamental principles that all marketers should adhere to.
There is an old marketing idea that one thing should lead to another. Dustin talks about your appraisal marketing strategy and how to get more conversions.
Dustin recently had two experiences with two different companies that left two very different tastes in his mouth. What kind of company culture do you have at your appraisal office?
Dustin was solicited recently by a company asking for a sign up fee? Is it worth it? Should you consider this as a normal business expense? Dustin gives his opinion today.
AB 5 went into effect on Jan 1, 2020. How does this affect appraisers as business owners or as individuals? Dustin breaks it down.
What does your future look like? Have you taken the time lately to get real about what a typical day looks like for you in two years? Dustin will take you through an exercise today that is essential if you want to start working toward a better life.
Has it really been five years since the Appraiser Coach Podcast began? Today, Dustin reveals the top five episodes of all time and talks about the five things he has learned as host of the podcast.
You will find that hiring a VA is different than hiring a local employee, but not by much. Dustin has hired many Virtual Assistants over the years and today shares some ideas on how to interview them for a job opening.
Dustin recently dished out $1,000 in vet bills. Why do we do things that, on the surface, do not seem logical? We do them for the same reason people buy houses.
There is an argument to be made that hiring an assistant from another country takes jobs away from Americans. Though it makes sense, it might not be reality. Dustin shares two reasons why hiring help from outside the U.S. may actually help the local economy.
Every appraiser should have a website, but you can have the best website in the world, and it means nothing if it is not seen. Today, Dustin gives a few helps to bring your appraisal website to the top of Google.
There is a big loophole right now as it refers to our clients. It has to do with who can do the inspection. Let's close that loophole!
The saying is attributed to Winston Churchill to help rally his people during the Second World War, but it can also be applied to your appraisal business. Dustin tells an impossible story of grit and determination in this episode.
What dates are you putting on your Fannie Mae forms? What is a fully executed contract and what is the contract date. Perhaps you have been doing it wrong?
Who is the most dangerous client? You might be working for this company right now and not even know it. Dustin tells you about this company and how to avoid them.
Dustin has a weekly routine that helps him get closer to his destination. It is call the Big Three and he shares it today.
The Veteran's Administration recently made a change to who is allowed to inspect the property. This is a big, big deal. This can potentially change the industry for good. Dustin breaks it down.
2020 is just around the corner. Do you have big plans, or will it be another, typical year? The choice is yours.
Most appraisers play two roles; one of appraiser technician and one of appraiser business owner. Do you get paid for those two roles? Are you separating them? Why would that be important? Join Dustin for this highly important episode.
Ok, so there is no such term, but it has meaning for Dustin. What is a huge sign of success? Being able to do what you want, when you want, with whom you want, because you want.
It is a question Dustin gets asked frequently; how do you take a two week vacation and not have everything fall apart? Today, Dustin tells you exactly how you can do it as a real estate appraiser.
It is nearing the end of the year. Take a listen to what Dustin does to make business decisions moving forward.
Friend of the program, Joel Baker, joins us today from a la mode. What is new with the mobile app? How about Titan Reports? What can we expect down the road from the software company Dustin continues to use daily?
When you have an inspection that a minor or someone of the opposite sex is the only one home, what do you do? Here is a tip.
Everyone seems to be so upset over bifurcated products. Dustin get's it. The controversy runs deep. What do these products teach us about another controversy; comp photos?
Before you think "that's impossible" or "you can't do that," remember we are all wearing our own glasses with our own perspectives. Today, Dustin talks about how to take off those glasses and see things through a different perspective.
Tim Andersen, the USPAP Expert, is here again to answer two questions; what does the word analyze mean - what are we required to do - and what needs to be in our workfile?
Did you know that Dustin used to be a cashier at a university bookstore? What lessons did he learn 20+ years ago that can now be applied to your appraisal office?
Dustin recently had an opportunity to jump out of a perfectly "good" (it will become obvious in the episode why that word is in quotation marks) plane. What lessons did he learn about trust and how do those lessons affect your appraisal business?
Make no mistake, comp photos are about nothing else but trust. Our clients don't trust us, so they require us to certify through photos what we certify in writing.
What number do you use for total economic life? Why do you use that number? Is there a better number to use? More importantly, why do we do the things we do? The difference between those who are successful and those who are average is this willingness to question why we do what we do.
The age-old question; do you use templates to start a new order or clones. Dustin gives some ideas about why he does what he does. It might change the way you start your appraisals.
There is an argument that not taking our own comp photos will lead to other aspects of our job being taken away. Probably a good argument and one Dustin doesn't really care about losing.
Sometimes our mental state is our own worst enemy. How to break down those walls and decide your own success not based on preconceive notion‘s of others
The Editor of WorkingRE Magazine is here to talk about the Appraisal Fee Transparency Act of 2019. This is a big deal to appraisers. We will talk with Issac to learn what it is and why the average appraiser should care - and get involved.
Let's discuss this recent question from Realtor Magazine https://magazine.realtor/daily-news/2018/08/20/should-listing-photos-be-removed-after-the-sale?fbclid=IwAR3TFMiogIsxSpOiNYlDdzPJz1EVC0LSD7nr2T-8zoTrLVF9ULgrJQjPkJU
If you travel, and you should, here are a few tips Dustin Harris has learned over the years you may want to take notes on. Dustin has logged hundreds of flights, ride shares, and hotel nights over the years and has learned a few things that might make your travel experiences more pleasant.
The answer is yes, but it comes with a caveat. Listen to make sure you are USPAP Compliant
A heavy hitter in the appraisal world reached out to Dustin recently and gave him some insight as to some of the reason the lenders are looking more and more to 1004Ps. The reason may surprise you, and it may be something we can do something about.
How does Dustin remain so efficient without cutting corners on quality? Today, he shares just a few helpful hacks.
Part two in a two part series. Today, Dustin walks you through what a profit and loss statement is and why it is essential you are looking at it often.
As appraisers, we deal with it all the time; real estate agents who do not understand our job and get upset when we do what we do. How do we handle that? One way is to jump on Facebook and complain and moan, but maybe there is another way to look at it.
It is one of the fundamental documents a business owner must read, understand, and review regularly. Today, Dustin talks about what a balance sheet is, why you should be reviewing it regularly, and how to do it.
It's the age-old question; can you count a deep garage, or tandem garage as a second or third bay. The answer may surprise you.
Dustin was recently asked by a client if he should be worried that his coach had a coach? Should he be? Dustin actually has many mentors and coaches. Let's talk about them and why he has them.
For the past three months, Dustin has had record breaking volume. However, he still takes time to relax and recreate. He will tell you why today.
At the end of the day, do you feel like you have done an "honest days work?" If so, congratulations. If not, Dustin talks today about some different ways of thinking.
Dustin spend many years living in fear of his clients. Don't say anything to upset your revenue stream is no way to run a business. Today, he will help you get out of that mindset.
Agents have a job; to sell houses. Appraisers have a job; to accurately report the value of said houses. What if the square footage is off? How does it affect the value today and as a comp tomorrow?
Sometimes we are our own worse enemies. We know there is a better way, but we resist change. Dustin talks about getting out of your comfort zone so you can move forward.
What if you know how to appraise the house, but there is a location issue you may not be familiar with? Also, are all three approaches to value required by USPAP? Tim Andersen, the USPAP Expert joins us for the answers.
Appraisals are not being done on all properties anymore. Today's episode is a special invitation to my agent friends on why they should consider getting an appraisal even if the lender does not require it.
Tim Andersen, MAI and USPAP instructor joins us today for another version of Dear USPAP Instructor. Today we talk about the word "accurate" when it comes to appraisal and is a house bought for the land underneath truly a comp
It is easy to put off the small changes to become more efficient, but taking time to get off the bike and fix it up will make a big difference in your future success
They say 90% of all appraised values are at or higher than purchase price. Is that okay? Should the contract price influence an appraiser? Craig Morely and Tim Andersen are here to discuss
Most appraisers work in disclosure states and data is fairly easy to come by. But, what is it like to appraise in a non-disclosure state where basically all sales data comes from one source?
We make important decisions every week. Some of them have a bigger impact than others, but what process do you use to make those decisions? Dustin will walk you through the "decision machine," a process he uses with great success
We know the appraisal world is changing. There is not much we can do about it, but we can and should prepare.
Before you can move forward with the what and how of running a more successful appraisal business, you must do the essential work of deciding the why. What is the difference? Dustin breaks it down.
Steve Jobs created the iPod, but more importantly, he created the idea of 1,000 songs in your pocket. Can we as appraisers learn a lesson from his playbook?
We sometimes complain when our clients ask us to dress the part of a professional, but are they on to something? Today, Dustin tells a true story of how changing his wardrobe changed his net worth.
There is a lot of trepidation when it comes to the future of appraising, but there is a much more positive way to look at it. Join Dustin as he opens up the mind of a bright future for appraisers.
Many appraisers are bumping up against the solar thing more and more. Mark Buhler is back to help answer some of the more common solar and green questions.
Over the past several weeks, there have been some major changes in the All Star and Dream Teams that will allow a greater number of you to join us. Listen in as Dustin makes this big announcement
What do two battling convenience stores have to do with running a successful appraisal business? Dustin teaches how reputation matters.
Joining Dustin for a second time is Jacob Brewster. He joined Dustin years ago from California and recently moved his business and family to Utah. It can be done and today, Jacob shares some tips on those who are thinking about moving.
What is the monthly minimum you need to hit in order to keep your bills paid, your employees happy, and you in the lifestyle you have chosen for yourself? Dustin breaks down the numbers in a way that makes it easy to understand.
Do you have "afluent-enza" or a fear of success? Dustin talks today about how to recognize it and more importantly how to remedy it.
Many of us go through life doing what we know to do, but never stopping to figure out why. Why do we do what we do? What is your definition of wealth. Dustin gives his today and explains how that little definition leads his life.
Ann O'Rourke joins us again (it has been a while) to talk about non-lender work. Specifically, she wrote an article in Appraisal Today that all appraisers either in or thinking of getting into the non-lender side of valuation should read. Why communication is different with non-lender.
One of Dustin's goals with this podcast is to give appraisers access to information. Today, he has Brandon Reich on with Choice Valuation. Brandon produces tools for appraisers that you may want to consider.
Unless you are a number hitter, you have had this happen to you; you don't come in at or above purchase price on a sale and the agent decides he or she will never use you again. Some even begin to spread rumor on why others should also not work with you. What do you do if that happens to you? We are joined today by a veteran appraiser who had this happen to her and what she can do about it.
It is so easy to be negative, especially online. But who are we serving? Dustin reminds us today to be nice, especially to other appraisers.
Today on the program, Tim Andersen dives into a word we use frequently, but probably have not sat down to analyze. The word is "analyze" and it is time to find out what it means to an appraiser.
Marketing 101 will tech you that your goal is to get someone to say yes. What if we turned that on its head. Is is possible you will have better negotiations if you go after a no instead?
There is an old saying that when you get bucked off, you gotta get back on the horse. The same is true when you fall snow skiing. Dustin tells a story about another fall he had recently and what happened when he got back up. More importantly, he relates it to your appraisal business and the importance of pressing forward.
Dustin had a scary experience while he was out driving the other day. Is the risk of taking comp photos worth the pay off? Let's explore it.
Do you know someone who does not take their own comp photos? Is there anything wrong with that? This is the second in a two-part series talking about thinking like a business owner.
When we compare our fees to our so-called "competition," we reveal who we truly are - or our WHY. We are acting like a technician. Though there is nothing inherently wrong with being a technician, there is a difference when you think like a business owner.
What does the infamous Mark Skapinetz have to say about desktop appraisals? His answers might surprise you. Mark joins Dustin today. Don't miss this episode.
We all carry a full movie studio in our pockets. Why you should turn that thing on and create your own motion pictures for the appraisal world often.
It’s another Dear USPAP Instructor episode with Tim Andersen. Today, we talk about purchase and sale contracts. Is it necessary for the appraiser to see them? We will also talk adjustments. Are they really that important?
Rachel Massey joins us for another look at the private appraisal work scenario. With lender work changing so much, many appraiser are looking to get into or further focus on non-lender work, but is it all it is cracked up to be?
We are joined again by USPAP instructor extraordinaire Tim Andersen (tim@theuspapinstructor.com) for another episode of Ask The USPAP Instructor. Today, what do you do when the client refuses to give you the purchase and sale contract and are adjustments necessary?
Computer problems are constant at most appraisal offices. How do you keep yourself up and running without spending a fortune? Dustin shares his, low-budget, solution in this episode.
Today, we are joined by an anonymous guest who was blacklisted (or "brownlisted"). What do you do when that happens? Dustin gets into the nitty gritty of this unfortunate situation today.
Like most appraisers, you probably have a lot of photos to store. How do you do it without taking up room on your computer. Dustin has a suggestion.
Dustin, in a previous episode, talked about evaluations and made the statement that we are disallowed from doing them. Today, he clarifies that comment and talks about what the future of appraisal might look like.
One of Dustin's pet-peeves is when someone (say an employee) says, "I have some bad news" with no other context. Here is his solution.
There are a handful of software companies that help appraisers in supporting their adjustments. Gandysoft has been around for years and today Dustin connects with Michael Gandy himself.
Dustin gets between 5-10 calls a day from unknown numbers. Yes, he is on the do not call registry. So, what is his solution to spam calls? The answer might surprise you and make you wonder why you didn't think of it first.
Two years ago, Dustin introduced you to Lamar Ellis of Drone Education Services (droneeducationservices.com). Today, Dustin reconnects with Lamar to see what has changed in the drone world and how it relates to appraisers.
Dustin often gets questions about going paperless and they usually have a "but" in the middle. "I get it, but...." What do you do with the buts when it comes to going paperless?
Dustin recently spent a few weeks in France and Italy. Some of his adventures (or misadventures) have great life lessons for appraisers and appraiser business owners.
You are 86% more likely to achieve your goals with an accountability partner. As appraisers, we are more likely than most to hid away in our appraiser caves, but a running partner can help you get where you want to be.
Jamie Owen of Cleveland Appraisal Blog (www.clevelandappraisalbog.com) joins Dustin to talk about what makes an appraisal supportable.
What does a text at 12:30 AM teach us about the employer/employee relationship? Where does the convenience of tech end and the need for face to face interaction begin?
What does an appraiser who got a degree in accounting and who is mentoring under Tim Andersen have to say about the appraisal world? His answers might surprise you - especially as it has to do with desktops and hybrids.
"Anything Dustin offers is excellent. He consistently gives 100% of himself to provide the most relevant and valuable information to help appraisers make measurable progress in their businesses." Jason Fischman, SRA, AI-RRS, ASA, IFA, AGA, RAA, MNAA, HMS
How are you treating your clients? Do you over-promise, but under-deliver? Not a formula for success. Dustin teaches a principle today that will keep your clients loyal to you even during the slow times.
The General Purpose Appraisal Report is likely under-served. It is a powerful, and diverse document that can and probably should be used more often. Michael Buuchianeri joins Dustin today to talk about the GPAR and why it deserves another look.
There are many principles, which if lived, pave the way for success, but none of them will work without this one.
Ernie Durban recently wrote an article for the Buzz Magazine titled Blockchain Technology You Can Trust and he is here today to break it down. What is Blockchain and why should appraisers care?
Dustin talks about a real life situation where an appraiser hurts himself, the borrower, and others by valuing too high for the market to support.
What changes are coming? How will you position yourself for the future of valuation. Today, Dustin gets personal and tells how change has impacted his life and maybe there are a few lessons that can be gleaned from his refiner's fire.
Dustin had an encounter with an appraiser who said, "I still use a clipboard and pen." For those of you in that mode, is it time to think outward?
Will Zillow put the appraiser out of business? Dustin takes time today to explain what a Zestimate really is and why it can be an appraiser's best friend.
Dustin gives an analogy of a CPA being allowed to do number crunching on all levels, yet appraisers are banned from doing so. Why is that?
We enter vacant buildings. We travel in strange neighborhoods. We roll down our windows and take photos of houses. Every day, we put ourselves in danger doing our jobs. Blaine Feyen (Real Value Podcast) joins Dustin today to talk safety.
Dustin shares the experience he had recently with an attempted appraiser get together in his local area. Have you done this? What has been your experience?
How do you answer when a neighbor asks you a valuation question? Also, can we be any more confusing when it comes to Highest and Best Use? Tim Andersen is here to clear the muddy waters.
A question came into the program from Kristen. She is a new appraiser and is wondering what to charge her clients for appraisal work. Also, where does she dig up new business? Dustin tackles these two questions today.
Who wants more meetings, right? Staff meetings can do wonders for your business, however. Join Dustin as he talks about how to run an effective staff meeting for appraisers and their support staff.
Dustin was recently pulled over for... taking comp photos! So, what do we do now? It is now not only dangerous to take comp photos with our phone, but it may be illegal.
There has been a lot of talk lately about data. Who owns it? Who can use it? Who can share it? Today, Tim Andersen helps answer these important questions.
Dustin tells a story about breaking his shoulder blade with his son and applies that lesson to appraisal. When is it okay - even better - to break the rules? Dustin gives three specific times.
In addition to backburner items, down time is the time to ramp up your marketing. Today, Dustin gives several ideas of ways to boost your presence and dig up business during the slower times.
Remember why you got into appraising in the first place. If it was partly to be your own boss and make your own schedule, isn't it time to get back to that again?
Today, Dustin is joined by Brian Melsheimer and Joe Lynch of the Real Estate Appraiser Association (or REAA) in California. The topic is appraiser associations and you will be surprised at how beneficial (and cost effective) they can be.
It is not for everyone, but having a dog has helped Dustin to be a little less lonely in an otherwise lonely business. Meet Copper, Dustin's new puppy!
Could the 2008 Housing Crisis be avoided? What were the warning signs? Do we see some of the same signs today? What was the appraiser role and what should we be doing today to avoid another? Bill Black, Keynote Speaker at the 2018 Valuation Expo in Las Vegas sits down with Dustin Harris to answer these questions.
Sometimes it is good to get outside the comfort of our appraiser cave and see things through another perspective. As a homeowner, it is easier to see why certain things are such a big deal to homeowners.
Listen here as participants from the Valuation Expo talk about their reasons for being there.
The appraisal world is changing. Will appraisers have a job in three years? What can we do to position ourselves for the future?
Joan Trice from the Alltera Group sits down with Dustin Harris to talk about the Valuation Expo 2018 in Las Vegas and the exciting changes taking place in the appraisal profession.
My Assistant, Lee, hung up on an appraiser today. Why, and what can this experience teach you about good customer service? Join Dustin for the full scoop.
Ever wanted to go to the Appraisal Summit and Expo, but haven't been able to make it yet? What is it all about? Is it worth the trip? Listen in as the participants explain what it is all about.
These are different than agenda driven staff meetings. Listen as Dustin introduces the idea of a brainstorming meeting and how to pull them off successfully. Also, a little sneak peak into something coming soon.
There are many reasons to come to the Appraisal Summit and Expo, but a big one is all of the booths in one place. There are software vendors, AMCs, E&O Providers, and many other interesting offerings. In this episode, Dustin gives a sampling of what companies were in Vegas this year.
Greg Fandrick from ANOW software sits down with Dustin Harris at the Valuation Expo to make some major announcements. Whether you are a current customer of not, check this out.
Today, Dustin shares three big reasons why most appraisal offices suck and what you can do about it. He also shares some bonus material that you will not want to miss.
The law of delegation works, but do not trust it completely. How do you allow your employees to help you without giving them full access to the money?
There is a new appraisal related podcast in town. Real Value Podcast with Blaine Feyen is worthy of your time and Blaine joins Dustin today to talk about it.
What does your office set up look like. More importantly, how does that affect your productivity? Dustin explores that today.
Tim Andersen joins us again today to talk about the "other appraisal report," the Restricted Report. Today we will talk about what they are and what they are not. We will also talk about why an appraiser should use them to enhance business.
With his son and daughter leaving the nest and his high school reunion, Dustin gets philosophical about why we are appraisers and what does it all mean for the future.
What is the responsibility of appraisers with regard to the sex offender registry? Does living next to a sex offender affect value? Also, what about disaster inspections? Can appraisers do them and remain USPAP compliant? Tim Andersen joins Dustin today to discuss.
What is bracketing? Why do we use it? What are its strengths and weaknesses? Tim Andersen joins Dustin to talk about this technique.
Dustin is joined by Hal Humphreys to talk about Appraiser eLearning and what every appraiser should understand about continuing (and non-CE) education.
You are a valuation expert. That means, when you are asked a question about real estate value, you should have an answer. Here are some principles about a question you likely get often: What will putting in an XXX do to the value of my home?
We have all had those phone calls; the angry home owner or agent after they get your appraisal back. How does Dustin handle those calls? He reveals a great system today that will help you next time you get that call.
Where does value come from? Well, there are a variety of factors, but supply and demand is an age old principle that still plays out.
Hybrid and desktop reports are becoming more and more prevalent in the lending world today. Whether or not you do them is a business decision, but if you choose to, are you covered by your E&O policy? Issac Peck, Editor of WorkingRE Magazine, and David Brauner, Publisher of WorkingRE and Senior Broker at OREP Insurance, joins us to talk about this and the article on this subject that can be found at: http://www.workingre.com/hybrid-appraisals-and-risk-management/
It is a mantra you have heard for years; keeping up with the Jones's. It it is not a way to live your life, but should not be ignored when you are talking real estate value.
Have you ever peed on a deer while doing an appraisal observation? This guy has. Welcome to the program Mr. Courtney Hoffman of St. Louis.
Some appraisers get kind of upset when their clients give them some direction on how to dress at an appraisal observation. Not Dustin. For enough money, he will wear a clown suit to his next observation.
More and more, appraisers are seeing homes with green features, including solar. These energy efficient items are not cheap, but do they add value? What is an appraiser's responsibility regarding green energy and appraisal value? Mark Buhler joins Dustin to discuss.
We have heard it from agents and angry borrowers a thousand times; price per square foot. Listen while Dustin shares why that is such a stupid argument when it comes to value of real estate.
From a USPAP perspective, what do you do when you go back out to a property for a final inspection and things are not what you thought they would be when you did the original appraisal? Have you ever been asked to do the observation side of a hybrid report? What are your responsibilities to USPAP in that case? Tim Andersen is here to set us strait.
In order to constantly improve ourselves or our businesses, we need to be evaluating what we are doing or not doing on a regular basis. Dustin teaches an easy to understand concept on how that can be done.
Ever thought you might see a dead body while doing an inspection? Brian had that experience. Learn about that and what life is like appraising in Nevada City, CA.
How do you report a model home when it comes to occupancy and condition? Dustin tackles a listener question on this topic today
Welcome to Vegas and to the 2018 Appraisal Summit with Expo Laura Kelley, Managing Director for the Columbia Institute, and Mike Brunson, NAA Chairman of the Board, join Dustin to talk about the upcoming event. Sign up at www.appraisalsummit.net
Today, Dustin takes on a question from a listener. How do you tell the differences in building materials at your appraisal inspections so as to report things correctly on the form?
The Marketing Director for Val Expo Melissa Candolfi, joins us today with some amazing news. Listen in to see what is coming in Las Vegas Oct 1-3.
There is a difference between quality of materials and condition. Know the difference. It might also help you as a real estate professional consultant to assist the home owners to know the difference. Help them increase the value of their homes by bettering these two factors.
Once again, George Dell (www.georgedell.com) joins us to talk about how stats and graphs and data fit together for the appraiser. We even get into the future of appraising and what it might look like.
When appraising, it is not all about the actual age. Effective age is a huge factor we discuss today.
What happens when you run into a conflict between a client's needs and USPAP? How do you navigate those waters to keep all parities happy? Are agents and bankers also supposed to adhere to USPAP, or just appraisers? Tim Andersen is our guest today.
Question of the decade; does size really matter? Well, when it comes to the valuation of real estate, it is one of the most important factors; and in more ways than one.
Expert Appraiser Mike Brunson joins Dustin today to talk about some interesting things happening in the Las Vegas real estate market. Some things are looking ominously like pre-2008. What do appraisers need to know about Vegas and their own markets?
As real estate valuation experts, it is important to remember the three rules or real estate; Location, location, location.
Dustin's favorite book of all time is Don Quixote. He recently reread it and found some analogies to running an appraiser business.
Sounds simple, but even appraisers sometimes mix and match these terms. They are not the same and it behooves us to know the difference as valuation professionals.
What is the difference between statements and summaries and do you have to have a summary in the workfile when you state? Also, what recent changes were made to USPAP with regard to reviews and why should appraisers care?
One of the biggest financial burdens anyone has is their monthly mortgage payment. Appraisers are no different. Listen to what Dustin did to help pay off his mortgage sooner and make a commitment to do it on your side as well.
Sometimes it is call the universe abhors a vacuum principle and it is basically this, if there is a hole in your life, you will move heaven and earth to fill it. Dustin recently hired a new employee and used this principle to guide him. Listen in to find out how it works.
There is some fear out there surrounding big data and some recent changes in the appraisal profession. However, rather than reacting with fear, Dallas/Ft. Worth appraisers Brian Kirkpatrick and Matt Hyatt join Dustin to see some possible other perspectives.
Are you prepared for an office emergency? What would you do if you lost a key employee or could not work yourself for a few weeks? Dustin explores the concept of triage and how to apply the same principles to an appraisal office.
Appraisers, our jobs are changing. Three comps and done is no longer acceptable. More and more of our clients are requiring more than just subjective adjustments with some explanation. Mark Stockton of MR Technology Holdings LLC, is here to discuss one such tool. If you are interested in contacting Mark, call 505-490-2011 or email him at marklstockton@yahoo.com.
No, they don't. Dustin gives his opinion on this very controversial topic; specifically as it has to do with third party inspections.
A new series fielding your USPAP (and related) questions with Tim Andersen, MAI and USPAP instructor. Some appraisers have "additional certifications" in their reports. Do those have to be signed as well, or is it okay to just have them in a signed report. When you are subpoenaed, do you have to testify and can you charge expert witness fees for your time?
In the shipping world, there are boat captains and there are harbor pilots. Ernie Durbin joins us today to explain the difference. There is a huge difference. Things are shifting in the appraisal world and it is time to decide what you want to be; a captain or a pilot. Hint: The pilot makes more money.
What is The American National Standards Institute (ANSI) and how does it apply to appraisers? Do you use a measuring standard when you perform your on site observations? John Dingeman (Landmark) and Hal Humphreys (Appraiser E-Learning) join Dustin to discuss your frequently asked question on ANSI.
Appraisers too often look at themselves as being stuck. Yet, we all have a choice as to who we work for. If we spent a little less time complaining and a little more time developing our business model, we might see some progress in our lives and our business.
There is a lot of talk about computers replacing appraisers, but is there another way? What about appraisers being the experts who properly interpret big data. George Dell joins Dustin to talk about our past, present, and future as appraisers.
What does running a doggy gym and an appraisal office have in common? Probably nothing, but this guy has done it all. Brian is a member of Dustin's Appraiser Academy and is an interesting and inspiring man to get to know.
Dustin is joined today by Scott Cullen and Tim Andersen to talk about and debate the Cost Approach, The Sales Comparison Approach, and the Income Approach. Which one is better? What are the drawbacks to using them? Time to go back to your original appraisal classes and talk fundamentals today.
Do not ask the question, "Is it a condo or a townhouse." Wrong question because they are not the same category of thing. Dustin breaks it down.
Most of the time, Dustin just let's the negative comments on his blog and podcast roll off his back, but not today. Today, he addresses them head on and attempts to clear the water a bit.
We have all been there. We have an appointment for an observation set up and then it is cancelled. Who is now responsible for letting the home owner, agent, or contact that you will not be there? Dustin gives his opinion.
The golden rule works at your office and will work with your Virtual Assistants, or VAs, across the world. Treat them like human beings and they will treat you well. Dustin gives a few ideas that he has used to help his VAs feel more a part of the appraisal team.
There was a recent bill proposed in Virginia that would limit the amount of money an AMC could charge. Sounds great, right? Not so fast.
One of the classic books of wealth prosperity is The Richest Man in Babylon by George Clason. Dustin has been following the principles in that book forever and passes some of the knowledge on today.
It is a common question; should an appraiser have multiple websites to help drive traffic? The answer is given as well as some other marketing tips in today's podcast.
There is a fine line between sounding professional and being personable. Too far to either side of that line is dangerous. Dustin tell you how to find that perfect person for your receptionist job.
There is a common misconception out there when it comes to appraisal reports and UAD standards; and it stems from the old way of doing things. Dustin talks Q and C ratings today and how they are intended to be used.
Listening to Martina McBride's powerful song reminded Dustin of a few things he wanted to remind his listening audience of.
The news hit us on Thursday that the mega-corporation, Corelogic acquired a la mode, Inc. Since then, there has been a lot of - well founded - concerns. But, are there some potential positives here as well? Dustin looks for a few, possible silver linings.
We have all probably done it... appraise the wrong house. Dustin recently did an on site inspection on a house that was not the correct one. Listen to what happened and how he handled it.
Mark joins us again to talk shop. Where is the appraisal world going? How can you get involved? What do you need to be doing as a business owner to survive and thrive in the next decade? These are all questions we ask Skap and he, as usual, does not hold back. We also talk about 100% Real Estate Appraisers Facebook group and the upcoming AppraiserFest. Oh, and Dustin finally gives his answer on will he be at Appraiserfest?
Do you make over $100 per hour? Is that out of the realm of possibility for an appraiser? With the right systems in place, you can make a very good living as an appraiser and still produce excellent work.
There are a lot of myths and misconceptions about what Dustin believes and what he is advocating for appraisers. Today, Dustin attempts to dispel some of those myths and help appraisers see that life ain't so bad after all.
We often reach higher levels of success when we stand on the shoulders of giants. Who do you associate with on a regular basis who allows you to be a better valuation expert?
Dustin is often asked what the appraisal landscape will look like 3-5 years from now. Today, he gives his predictions, but more importantly, he gives some suggestions on how to get ready for the changes.
Dustin recently did a complicated appraisal where expertise from others was required. Why you should consider outside help, how to go about it, and what to say in your report.
The words and phrases we use matter. How we talk about ourselves and our profession helps to form the basis for how others look at us. Today, Dustin talks about some of the words and phrases we use that could possibly use some altering.
Is traffic court a cost of doing business as an appraiser? Dustin thinks so. He shares a few other, off the wall, expenses which are also considered a cost of being a real estate appraiser. What are yours? Please comment below.
If you are not aware yet, you need to be. This bill will affect your life as a real estate appraiser. Dustin tells us what this is and why we should care. This is a call to action appraisers and it is very urgent!
Don't get stuck in a 45-60 minute interview with an employee candidate that you know you will never actually hire in your appraisal office. Dustin implements the "mini interview" and it has saved him from useless busy work more than once - including yesterday.
You have all had it happen; You complete an appraisal for Client A and get a call later from Client B wanting you to reassign the appraisal to them. That is a big No No, but are there things you CAN do? Dustin presents a creative solution on today's podcast.
Dustin is on his soapbox today. Join him as he discusses posting appraisal reports online for others to see. What do you think? Should we be calling out our peers? Would we be willing to share our own work in such a public forum?
You may be a one-person office, or you may be a large appraisal firm. Either way, you will benefit from the creation of Job Titles and Job Descriptions. Dustin talks about how to get to Tier IV in this episode on how to be the most efficient business owner you can be.
Stop accepting a measly fee for cancellations when the borrower or Realtor cancels the appraisal at the door. Work for A Clients who treat you like a professional and will pay you for what you might have into the assignment to date.
The Appraisal Qualification Board (AQB) has lowered the barrier to entry for appraisers coming into our profession. What does that mean for the appraisers? More importantly, what does that mean for you and your business?
It is easy to ignore potential problems in your appraisal business because you don't want to deal with discomfort. It is better to get in front of them before they become issues that cannot easily be dealt with. Dustin talks today about the Law of Delegation and how to manage problems effectively when they first arise.
Tim Andersen, USPAP Instructor from Florida joins Dustin to talk about the certifications we should be putting in each of our appraisal reports. Do you know what you are signing?
Dustin often talks about his Tier I and Tier II employees, but what does he pay them? Today, he reveals all - and some principles to go with it.
Kevin White, new President and CEO of Datamaster joins us with Marty Hamilton, Marketing Manager, and Jared Priesler, Chief Appraiser & Product Development, to introduce the new Datamaster 6. You are not going to believe how much time this is going to save you.
It is time to change the rhetoric surrounding appraisals and money. Can we stop talking about the fees and start talking in terms of pay per hour? Dustin is on one today!
The law of delegation has been talked about before on this broadcast, but never in this much depth. Dustin goes into why the law of delegation is such a powerful tool and can actually create more time for a business owner.
He’s back! There is never an agenda or an outline when it comes to Mark Skapinetz. He’s here to talk about Appraiser Fest, His outlook on 2018,and anything else he wants.
Dustin had a bit of an epiphany lately with regard to subject to completion reports. Listen in. Are you doing this? Is there a better way to write your hypothetical reports?
Most appraisers use a la mode for their appraisal reports. a la mode offers all kinds of productivity tools, but there are some lesser known tips that Dustin reveals today.
How much of what we do is due to our professional nature, how much is simply because our mentor told us to do it that way, and how much is just overkill? For example, do you sketch interior walls? Should you? How do you know where that line is and when you have crossed it? Dustin shows there is a delicate balance between quality and making money.
Tim Andersen joins Dustin to follow up on a prior discussion on Highest and Best Use. Did you know there are two analysis that must be done when you do H&BU? Can you do a hypothetical H&BU?
Dustin had a recent experience where he visited a small law firm. It was not unusual that he dealt with multiple people, even though he was there to conduct business with an attorney. Why is an appraisal office seen as so much different!
If you have an inspection in a private neighborhood, do you have the right to also take comp pictures in that Neighborhood? Dustin talks today about comps in private neighborhoods and on private roads.
What do you do when the state comes knocking at your door? Dustin talks today about how to handle the initial stages of a state board complaint.
Jerin Harper joins us again to talk through 'conflicts of interest.' As an appraiser and a real estate agent, he has had some experiences that would cause one to pause and ask questions. Dustin and Jerin also talk through some other potential conflicts of interest included appraising your neighbor's, friend's, or family's homes.
There are a lot of wants in an appraisal business, but what are the bare bones tools that are necessary to start appraising? Dustin gives his list today.
Today is another Appraiser Stories episode, but with a twist. Dustin talks with Jesse Ledbetter about how he fell into appraising and his thoughts after being a trainee for a year. If you are thinking about training, he offers some sound advice.
We do them all the time, but how long has it been since you actually read what you are doing? Can you do a final on a property that you were not the original appraiser on? What if you find stuff that the original appraiser should have caught? How do you handle these things? Dustin tackles those questions and more about the 1004D today
Matt Krodel from Alamode is here to talk about Titan Analytics. Alamode is making the MC Addendum fun again.
A Supplemental Executive Retirement Plan is what the big boys and girls use on Wall Street to keep their top CEOs from getting poached by other companies. The same concept might work to help put 'golden handcuffs' on your own employees. In the final episode in this Minisode series of benefits for employees, Dustin talks about how and why it works.
Joel Baker From Alamode is here to talk about the new Total. Titan Reports will be out by the end of the year, and it will put your appraisal software in the cloud.
Who are your key employees? What would happen if they were not around anymore to assist with your business growth. We put life insurance on our family members, but have you considered doing it for employees? Dustin shows us how, in Part III of the Minisode series on employee benefits.
We do it every day; appraise to find the market value, but is there a problem with the very definition of market value? Tim Andersen joins Dustin to discuss Fannie Mae's definition of MV and what an appraiser can learn from semantics.
In Part II of this Minisode series, Dustin talks about providing Long Term Disability Insurance for your employees.
Michael Simmons from Axis Financial is back to talk about the appraisal profession, where it is headed, and what is being done about it.
Dustin met recently with his Financial Adviser and is here to pass on some valuable ideas about benefits for your employees. Today, he discusses how an IRA Retirement Fund with Employer Match works.
Desktops are becoming more and more popular. Many appraisers shy away from them, but are they a product to consider? Can an appraiser make a living and never leave the comfort of their office chair? Dustin and Ernie explore.
Dustin uses it and he talks about it all the time on this show. Today, Dustin sits down with Greg Fandrick at the 2017 Fall Val Expo to get into the nuts and bolts of what ANOW is and why every appraiser should be using it.
Datamaster is an amazing tool to help save you 30-60 mins per report. Now, the new Datamaster is here (in Beta form). Ryan and Mitch joined Dustin at the 2017 Vegas Val Expo to dig into the nitty gritty.
Do you have a regularly scheduled pay increase policy with your employees? Maybe there is a better way to do it. What about providing raises based on actual performance?
One of the best parts of the Val Expo is to become familiar with the different appraisal-related vendors who are there. Let's meet a few.
Do you, as an employer, provide your appraisal employees with E&O? How have you structured it? The way you set it up could make a difference should there ever be a claim.
What is it like to attend the Valuation Expo? This year it happened during the most tragic week in Vegas history, but the events that fateful Sunday night did not stop participants from doing what they do. Let's listen in as Dustin interviews a few.
Recently, Dustin was hired to perform a personal appraisal for someone looking to sell his house by owner. The conversation that came after the product was turned in was, well, interesting.
Jim is a new member of Dustin's Dream Team in Dallas. He says the experience has been both "good and bad." Find out why. You will also love hearing about his recent experience hiding behind his female trainee when a dog came after them.
You have heard Dustin refer to the different levels of employee expertise in terms such as Tier I, Tier II, and Tier III (see Episode 188). Now, Dustin introduces a new term; Tier IV. What is it and are you working toward it in your appraisal office?
Note:
This interview was recorded nearly a week before the massacre in Las Vegas. Of course, the attack has overshadowed things. I am checking on Dave's status now.
Dave Radcliffe is a high producing real estate agent in the Las Vegas area. He is not happy with appraisers who do not do their jobs correctly. Two years ago, he produced this video expressing some concern with appraisers with 'gonkulators':
https://www.youtube.com/watch?v=AW9jwS1FvJg&feature=youtu.be
Dave agreed to be on the show with me. Listen in and see if he still feels the same way. What is a "low appraisal" according to real estate agents?
There is something special about being self-employed. One of the greatest, yet least recognized aspect is the ability to be in control of your own climb up the success ladder. You are in control of your future.
Meet Robert Sanders. He is an appraiser converted from the music industry. The man has all daughters and has his priorities strait. You cannot help but like this guy.
Going mobile for your appraisal inspections is a hard transition. Sometimes, appraisers give up before they have really given it a chance. A few tips on better use of your laser might give you the nudge to stick it out.
Does the appraiser own their own appraisal reports? What about the client? What implications does that have for our business and our future. Tim Andersen kindly lends his time and knowledge today to help us understand this issue.
We all try to follow sound appraisal business principles, but sometimes the lure of big money can make us think stupidly. Don't do it. Pay attention to your gut and know when to walk away.
We hire hoping for the best, but sometimes things go bad. It can get ugly fast. However, there are six rules to follow that will reduce the risk of an employee going bad.
Tim Andersen is back to talk about the ominous "BIG DATA." What is it? Should we be afraid of it? How can we as appraisers look at what is real and start to incorporate it?
Human beings are hardwired for comparison. We naturally look at our peers and compare ourselves to them. This leads us to follow them, but this is not the right recipe for success. Rather, success is often defined by doing the exact opposite of what our competition is doing.
It is a question Dustin is asked frequently; "Should I hire my family member?" Though it is normally not advisable, Dustin shares four rules that, if followed, might make it an okay arrangement. Note however, if these rules are not followed, you may be in for a disaster.
Sometimes goodwill turns sour. More importantly, make sure you cross your Ts and dot your Is because people find every reason to attack you as an appraiser.
We might think we know the difference between an arm's length transaction and one that is not, but do we really? Tim Andersen joins us again to have us consider looking beyond just the parties involved.
We all get annoyed when our clients ask us to go beyond what is typical as an appraiser. How about when our client's really don't ask that much? Should we choose to die on the hill of minor requests?
Ben Page, a 20 year Insurance vet, joins us to look at our risk and exposure a little difference way. Insurance for appraisers is not just about E&O. There is much more to it.
Let's face it; you want one. A standing desk is all the rage. The health benefits alone justify the purchase. That is to say nothing about the coolness factor. Yet, they seem to be so expensive. Dustin got one recently that is very affordable and a great little desk.
https://www.autonomous.ai
When you find volume has slipped and you are in need of a business boost, there are four areas you should look at. Here are the four steps to increasing appraisal volume or revenue.
Here is a little mind trick the Dustin uses at the gym that can also be used in business when you don't want to do something.
The Val Expo is one of the biggest gatherings of appraisers and valuation professionals in the nation. This year, they will be meeting again in Las Vegas on Oct 2-4. Jim Morrison joins us to tell about some exciting new technologies you will see at the Expo. You will not want to miss this event. Use coupon code: COACH for 20% off your ticket!
Dustin is currently moving some employees into different "seats on the bus," and it triggered a question; are appraisers statisticians or analysts?
You have heard Dustin refer to A clients, B clients, and Y clients, but what are they? What makes an A client, and how does it differ from a B client? Where are the C clients, and what exactly is a Y client?
Dustin had a recent experience at the In and Out Drive Tru, and there are four lessons he learned from it. Listen in on some things that might help you be a better appraisal business owner.
Mike Brunson (mike@brunson-jiu.com) joins us to help explain what an Evaluation is. Mike is very knowlegable and you might be surprised at some of the things he says.
Another, on-site, videosode for you today. Dustin is on site at a Veteran's Administration loan inspection. He tells you about the "90% rule." Is there such a thing?
Can and does your personal bias play into an appraisal? Whether we like it or not, it can, but we should watch out for and avoid it. Tim Andersen is here to teach us more about personal interests and the appraisal process.
Being mobile is more than just having the tools you need to inspect properties. What about having a fully mobile office? Dustin shows you how to have all of your tools wherever you are with a docking station.
There are a lot of appraisers who hate their jobs. There is no other way to describe it. Today, Dustin outlines four steps (though they are not easy) to take to start enjoying what you do again.
What are the pros and cons of virtual offices? How about a brick and mortar? Which one is right for you? Dustin explores this topic today. Please add to his pros and cons list below.
Customary and Reasonable fees? What are they in your state? Isaac Peck from WorkingRE is here to give us some real numbers.
We hear a lot of complaining about AMCs. Frankly, much of it is probably justified. Let's explore some of those complaints. But, are there some good things about AMCs as well?
Jason Self is a happy appraiser in the great state of North Carolina. You will be hard pressed to find a more happy, upbeat member of our community.
Probably the easiest, fastest hack to start being more efficient and effective as a real estate appraiser is the dual monitor computer set up. Oh, it will also help you to get on that path to a paperless appraisal office as well.
Coming in January of 2018 is a new AO. Advisory Opinion #37 is all about computer assisted tools for appraisers. What do you need to know about CATs? Jared Priesler from Datamaster is here to tell us all about it. Oh, and here is the link to the blog post he wrote on it:
http://www.datamasterusa.com/advisory-opinion-37
You need to be doing staff meetings (even if you only have one employee). This trick will improve the way you do staff meetings as a real estate appraiser business owner.
By now, you have heard about the lawsuit between the Federal Trade Commission and the Louisiana Real Estate Appraisers Board. Legal documents can be a bit confusing. Tim Andersen joins Dustin again to help explain what is going on, describe some of the possible outcomes, explain why this is important to real estate appraisers nationwide, and encourage us to get involved. If you want the 5,000 foot view of what's happening, this is the podcast for you!
We have all dealt with "that agent." What do you do when you have to deal with difficult real estate agents or brokers? What about reminding them that you are also a "Realtor?"
Dustin is often asked about online marketing, mostly for non-lender work. He did a show a few years ago with Michael Hobbs on this issue that is worth another listen. If you are wanting to do anything with online and/or social media, this episode is for you.
Dustin has never been shy about his hatred for taking comp photos. Some think they are a great idea. It is one thing to think comp photos are good for your personal appraisal business, but do you have to advocate that the rest of us be required to do it too?
It has been predicted for years, AVMs to replace appraisers. So far, no dice, but has the appraiser's time finally come? Isaac Peck, Editor of WorkingRE Magazine joins us to discuss.
The Appraiser Coach recently made a trip across the pond. Between bangers and mash and crumpets and tea, he learned a few things about himself and his appraisal business. Some good. Some not so much.
Tim Andersen is back. Today, we tackle the second half of 16 Unacceptable Appraisal Practices according to Fannie Mae. What are they and how can we avoid them? The full list can be found in the Fannie Mae Selling Guide: https://www.fanniemae.com/content/guide/sel022316.pdf
Appraisers are working too hard. There is a smarter way to work. Stop working weekends and start setting up your business to run like an actual business.
If you have not heard the name, you certainly have heard about the technology. Exos is the new system Servicelink is using to manage appraisal orders. There have been a lot of myths surrounding this new technology and Danny Wiley, from Exos and Servicelink, is here to answer our questions. Even if you do not work for Servicelink, you will want to listen to this episode because Exos is open to other clients that you may work for.
Should you be on Facebook? As a fellow appraiser, Dustin says "Yes," and here are several reason why.
Tim Andersen is back. Today, we tackle the first half of 16 Unacceptable Appraisal Practices according to Fannie Mae. What are they and how can we avoid them? The full list can be found in the Fannie Mae Selling Guide:
https://www.fanniemae.com/content/guide/sel022316.pdf
It is just nice to say, "Well, you have a lovely home," right? Does that type of compliment verge on putting yourself, as an unbiased appraiser, in a position that could come back to haunt you?
They say attitude is everything, so why do some appraisers seem to have such bad ones? Dustin explores the challenges facing today's valuation professionals and how choice plays a part in success.
Running a business is hard, but sometimes the most obvious things are overlooked by us. Those small things can make all the difference in our success.
Mark is a colorful guy and it is always a pleasure to have him on. Today, he sounds off on AMCs, fees, and some of the other problems he sees with the appraisal profession. �
Here is an app that works in the background. You never have to remember to hit your triptometer again. www.mileiq.com
Murray Berg, long time appraiser and member of the Appraiser Coach's Dream Team Mastermind joins us to tell his story. Guess which famous clown's house he appraised?
We spend time in the private domains of individuals. Sometimes, we see or experience embarrassing things. What do you do in those situations? Comment below and let us know what you have seen and what you have done.
Tim is back to teach us a little something about Highest and Best Use. It may be the most important step in the appraisal process. What is it, how do you do it, and what happens if you do it wrong?
A few weeks ago, Dustin described his opinion of the perfect appraiser vehicle. Today, we take a break from the hard hitting stuff to talk about how to organize a vehicle to be as efficient as possible in the appraisal field. Please share your ideas below.
We are all, hopefully, on the watch for identity fraud, but are our appraisal reports considered 'intellectual property?' Should we be copyrighting our reports?
There is a proposal to raise the deminimus requirements for appraisals in the commercial world from $250,000 to $400,000. The AI is against it. Full Story Here:
http://www.appraisalinstitute.org/appraisal-institute-urges-caution-on-appraisal-thresholds/
The AQB is out with its 3rd exposure draft. It is looking more and more like the four year college degree is going to go away, but what is going to replace it? Can an appraiser really get certified without a mentor? We have Isaac Peck from WorkingRE here to talk about it. His article on the subject can be found here:
http://www.workingre.com/aqb-digs-in-college-degree-experience-requirements-to-change/
To let your voice be heard, send your thoughts to:
Email: aqbcomments@appraisalfoundation.org or mail to: Appraiser Qualifications Board, The Appraisal Foundation, 1155 15th Street, NW, Suite 1111, Washington, DC 20005 before May 12.
Have one-off tasks that need to get done, but you do not want to hire someone full or part time to do it? Introducing a great service Dustin uses called Fiverr.com.
Every once in a while, Dustin slows down to catch up on listener mail. Today is that day. If you have any questions or comments for Dustin, please email him at thecoach@theappraisercoach.com
A few weeks ago, Dustin tacked the question of whether or not an unintended user should be able to file a state board complaint. Today, he picks up on whether or not a borrower should be able to sue an appraiser. The answer may surprise and delight you.
Jake Hamilton, Veteran and Licensed appraiser joins us to talk about his story. Wait till you hear about appraising the wrong house... twice!
You understand the Law of Delegation. If you want to work smarter, you find others to help you, but how does it work in reality? Sometimes the boots-on-the-ground application can be difficult. Listen as Dustin shares a few principles to consider as you apply delegation within your office.
Tim is back with us to help us understand what a misleading appraisal report may or may not be. You might be surprised.
What is the best vehicle for appraisal inspections? Dustin explores three principles to consider using a recent purchase he made as a springboard. Even if you are not currently in need of a new vehicle, this episode is worth a listen. It might change your mind.
He claims to have "kissed the Blarney Stone" twice. Originally from Ireland, but mostly raised in Boston and Maine, Joe now makes his home in South Carolina. You will enjoy hearing about how he built a business of 10 appraisers and is now back down to just himself.
Do you have the same problem Dustin encounters; being relied upon too much around the office? Don't you just wish your employees would do more things on their own? Perhaps this little acronym might help; WWYD
Fannie Mae made an announcement recently concerning unsupervised inspections by trainees. Actually, it was not a new announcement, but a clarification. What does this mean for the appraisal profession moving forward? Craig Morley is here to walk us through it.
What a way to celebrate the 200 episode of the Appraiser Coach Podcast; with an episode about crap. Well, as the saying goes, "Crap Happens," but how do you handle those days that are just, well, crappy?
Picking up where we left off last time, Brian Mathews helps us get a better understanding of USPAP and why we do the things we do as appraisers.
Dustin gets emails weekly from individuals who want to become an appraiser, but cannot find a mentor. If you are in that boat, listen up while Dustin gives you a few tips.
What do you do when the State Board approaches you with a complaint? It is not as unusual as you might think and there are things you should do and things you should not. Tim Andersen is here to guide us through the process.
Dustin just can't let it go! In Episode 185, he attacked the Appraisersaurus's of our profession, but today he hits it again. Just because your business model may be different than mine does not mean you are right and I am wrong. Or does it?
Brain Mathews from California joins us today for a new game; USPAP Myth or Truth? How often do we blame USPAP or rely on USPAP to just justify the things we do. Sometimes we may be right. Other times we may not. Let's find out what is true and what is myth with regard to USPAP.
Do we (or our employees) sometimes have the wrong idea when it comes to "job security?" Is a bi-monthly paycheck safer than being self-employed? Are we sometimes afraid to move forward as an appraiser business owner because we somehow owe our employees a "secure job?"
We are all familiar with the USPAP confidentiality rule. We are obviously committed to keeping all rules, but are we actually breaking the rule when we show our report to other individuals within or outside our offices? Tim Andersen is here to clear some things up.
There are appraisers out there who get highly offended when we say, "Appraisal Industry." "It is a 'profession,'" they say. Let's look at those words a bit more closely.
Meet Brendan Campbell from Boston, Mass. Brendan is a colorful guy with a lot to say about the future of appraising and a dog bite to boot.
Dustin often gets the criticism that when you delegate to others, your quality goes down. Today, Dustin refutes those claims and shows how the exact opposite happens.
Dave Towne, our friend from Washington State, joins Dustin again to discuss a few ideas on how appraisers might improve the quality of their reports. Some of these you will want to employ and others will have no appeal to you, but all should at least consider these. If you want to get Dave's emails, send your name and state of residence to dtowne@fidalgo.net
Dustin often refers to Tier I employees, Tier II employees, and Tier III employees. What does he mean by that? Today, Dustin explains the terms and describes a bit more about how his office works.
Tim Andersen joins us again for a look at the current state of the appraisal profession. He makes some important observations and gives us some opinion on what the next generation of appraisers (including current appraisers) needs to learn and employ.
Recently, Dustin had a complaint waged against him. The complaint came from a disgruntled borrower and had to do with them not liking the value. Should a state board take these types of complaints seriously?
Today, we are again joined by Lamar Ellis from Atlanta, GA today. Lamar is an appraiser and a drone enthusiast. Let's talk more about how drones and appraisal work go together.
In our first ever Videosode, Dustin shows you what it is like to appraise in rural Idaho in the winter. Some places are just not accessible by four-wheeled vehicles. Today, Dustin uses the fine art of snowshoeing to get to his subject property. What unique things do you do to get to properties? Please comment below.
We are joined by Lamar Ellis from Atlanta, GA today. Lamar is an appraiser and a drone enthusiast. Drones are becoming more and more popular for all kinds of things... including appraisal.
Most appraisers are not big operations. Finding a phone system that will make your business sound professional, but will not cost you an arm and a leg can be a difficult venture. Today, Dustin explores some options.
Let's talk to some of the appraisal vendors at the 2016 Vegas Valuation Expo. Here is some of what you missed, but can look forward to for next year.
They are angry. They are old school. They eat their own. They are appraisersauruses and you should not be one. Today, Dustin takes on some of his toughest critics.
An unusual pair team up with Dustin to discuss the problem plaguing our future; the plight of the trainee. Tim Forsythe and Michael Simmons explain the problem and what they are doing about it.
After Episode 175, Don wrote in with a question; how can he start to change his appraisal business for the better right now? Today, Dustin gives some practical ways you can begin saving time and making more money as an appraiser.
What is it like to participate in the biggest valuation professionals conference in the world? Let's hear from a few participants.
At the Valuation Expo 2016, Dustin sat down with Joan Trice (Alterra Group) to talk about the future of appraising. As head of the CRN, she is in a unique position to hear from the movers and shakers of our profession and where it is headed.
Dustin is constantly being contacted by appraisers who are struggling to find any time to even have a life anymore. A better life is possible. Dustin's appraisal business is set up so he can have as much freedom as possible. Here is what it looks like.
Staying in constant contact with the appraisal office is important to not only the day to day routine, but in order to keep things flowing productively. Today, Dustin discusses why communication is so essential and gives a few tips on how to better keep in contact with your employees and the office environment.
Nancy Vischer is from the land of 10,000 lakes and has a crazy story to tell about how she got from where she was to owning an appraisal business as a Certified Residential. Plus, she is fun to listen to.
Dustin is big on technology, but what if that tech is doing you a disservice? Do some appraisers rely too much on the computer and not enough on their own brains?
There are some BIG changes proposed for the way appraisers are trained and obtain their license and certifications. Right now, the proposals are in the comment period. Listen as Isaac Peck from WorkingRE Magazine gets us up to date and then sound off:
http://www.workingre.com/latest-aqb-proposal-on-college-degree-experience-requirements/ Appraisers are encouraged to submit their (concise and considered) comments to the AQB before the November 18, 2016 deadline: Email: aqbcomments@appraisalfoundation.org or mail to: Appraiser Qualifications Board, The Appraisal Foundation, 1155 15th Street, NW, Suite 1111, Washington, DC 20005.
Employees need to feel like they are well taken care of. That does not have to cost a lot to the employer. Here are a few ideas.
It is one of the most common questions Dustin gets; how to find, hire, and use Virtual Assistants in an appraisal office. Today, Dustin has Roy Meyer (support@roymeyer.com) on the program to walk us through every aspect of both Virtual Assistants and Virtual Contractors.
Often forgotten, but essential for ongoing relationships and protection as an employer are the regular employee interviews. Let's talk about why they are so important, how to have them, and how often.
Our appraisal training process is established on the principle of mentors. We find and become educated under the tutelage of good teachers. But what do we do to become more intelligent business owners? Dustin is a coach of appraisers, but also has a mentor. Though he runs mastermind groups, he also belongs to other groups. Why is having a coach so essential to success?
We all carry smartphones. Time to whip them out and use them for more than apps and phone calls. What can taking short video clips on your inspections do for your business?
Reconciliation is sometimes taken for granted, but it may be the most important part of the write up.
Ashley Hammond is here to tell us what we can expect from the upcoming Val Expo in Las Vegas. The Expo will be November 10-12 on the Famous Las Vegas Strip. Go to
https://www.valuationexpo.com/las-vegas-2016/
for more information. Use "Coach" at checkout for 20% off your purchase.
Is your appraisal business ready for whatever comes its way? Will your office function without you? Are you ready for retirement or other future events? Dustin explores all of these issues today.
You can now find The Appraiser Coach Podcast on YouTube at
https://www.youtube.com/user/TheAppraiserCoach
Subscribe now and never miss an episode. In this episode, Dustin lays out why he has added YouTube as an option and what the difference is between the Video and the Audio versions.
What is the history of the Appraisal Summit? Dustin sits down with several of the movers and shakers of this annual conference to find out where it came from and what makes it unique.
If you are asked by a client to appraise more than one parcel at the same time, do you have to do two separate appraisals, or can you combine them? The answer is, "It depends."
There are many reasons to come to the Appraisal Summit and Expo, but a big one is all of the booths in one place. There are software vendors, AMCs, E&O Providers, and many other interesting offerings. In this episode, Dustin gives a sampling of what companies were in Vegas this year.
Dustin has been pushing appraisal blogs for years. If you want to be known as the expert in your area, blogging is where to start. Gary Kristensen from Portland OR is another success story in blogging. Listen in as he gives some helpful tips to appraisers who want to blog, but have not yet started.
Ever wanted to go to the Appraisal Summit and Expo, but not yet been? What is it all about? Is it worth the trip? Listen in as the participants explain what it is all about.
Sometimes that perfect employee just does not work out. When that happens, it is time to let them go. Do not hesitate. Waiting will only cost you money and even cause you more heartache in the long run.
In Episode 152, we talked about the why of Hiring Slow and Firing Fast. Today, Dustin dives deep into the how of Hiring Slow. What process does Dustin follow when he hires help in his appraisal office? If you want to hire the right people for the job, this is an episode you must listen to
Dustin is BIG on the law of delegation. If he can pay someone less per hour to do something than he makes, he will do it. What about money? Does Dustin open his own mail and run to the bank by himself?
Mike is here to tell us about the upcoming Summit in Las Vegas in September 2016. Find out when, where, how much, and even listen to the end for a special coupon. Dustin will be there with his podcasting equipment.
Humans are funny creatures. We tend to wait till the last minute to do things (even important things) that need done, and not wait long enough for things that need time. Hiring and firing employee is no different. Dustin teaches another way.
Michael Simmons is a leader in the appraisal profession. As Co-founder and Co-President of Axis AMC, he is in a perfect position to see where the industry is headed. Are we about to see more clients allowing trainees to inspect real estate without the supervisor present? US Bank is leading the way and it appears Wells Fargo and Quicken may be poised to follow. This is big news.
Dustin is big on technology (especially on being mobile). He is often asked which tablet or smartphone is the best. Today he answers that question.
Tim Andersen is an appraiser, but more importantly he is a teacher. He is personally involved in the political scene and his here to show us why we should be too.
An appraiser inspects the subject. An appraiser chooses comparables. An appraiser makes adjustments. An appraiser reconciles the report. Right? What if an appraiser did not make adjustments? Would it change the outcome? How accurate would appraisals be without the adjustments? Can you support your adjustments? I mean REALLY support your adjustments?
Jerin has an interesting outlook on where the appraisal profession may be headed, and you do not want to miss his story of the farmer and the ATV. Hint: It involves a gun.
What is the future of Dodd-Frank? Will it matter who gets elected to the Presidency? Dustin sits down with the Honorable Robert Erlich, former Governor of the State of Maryland to discuss where things are headed and how they impact appraisers. Stay tuned to the end as he gives some sound advice to appraisers who are also parents.
Didn't make it to the 2016 Valuation Expo in Baltimore, MD, but want to get a taste for who was there? Take a few minutes and be introduced (or reintroduced) to the numerous companies who were represented.
Ernie is always an interesting character to talk to. He has some insightful comments about the current state of the appraisal profession and what we should be doing to attract new people into the valuation space.
It is quite possible that real estate appraisers put their lives at risk every day when we take comp photos; and for what? With today's technology, it is really still necessary for appraisers to take live photos of comparable sales and risk being chased down, threatened, or even harmed by a home owner? What will it take before Fannie and Freddie and the rest see the danger in this activity? Mark joins Dustin to discuss. #AppraiserLivesMatter #NoMoreCompPhotos
Gerry sits down with us at the Valuation Expo to tell why appraising for the Veteran's Administration is different than working with other lenders. Also, he reveals how to do it.
The Appraiser Coach was live and on the floor of the 2016 Valuation Expo in Baltimore, Maryland. Listen in as your fellow appraisers from all over the country talk about what the Val Expo is all about. Spirits among appraisers are not low... at least not those who attended this year's Expo.
There were some changes this year at the Valuation Expo. Who better to find out about them and where things are headed in the future than to talk to Joan and Steve who head this all up.
Many appraisers are running small, 1-2 person, shops. Some appraisers want to grow their businesses again. Craig is an example of an appraiser who has done just that.
Dustin just finished a great book by Greg McKeown called Essentialism. It is about what you might guess, given the title; the essentials. We spend a great deal of our day dealing with stuff (physical and mental) that really does not matter. This book teaches how to recognize it and focus on what is truly important.
In Episode 059, Rob Bodkin shared with us a bit about his life's journey and how he loved being a staff appraiser. Well, Rob is now back to fee appraising. Why? What happened and what was the transition like?
What do two types of fertilizer/weed killer have to do with appraisals? Not much, but they have everything to do with running a successful appraisal office.
It is a common mistake appraisal business owners make; they hire the best, train them well, and then leave them alone. No matter how good your employees and contractors are, this is a recipe for disaster. In this episode, Dustin gives some helpful tips on how you can stay in touch with your appraisal staff and keep your business running smoothly.
Craig is not your typical appraiser. He has two branches and is looking to add a third. He is a professional in every sense of the word and is heavily involved in making the appraisal profession a better place. Every appraiser who is interested in growth should listen to this episode.
When you find something that works, it is easy to slip into a mindset that is unfair. You start to think it works without trial and error and that it works the same for everyone. Dustin does his best to teach true principles, but sometimes forgets that it does not happen overnight.
What is it like to appraise in the Great White North? Leigh shares some crazy stories and why appraising in Canada is different than in the US.
What does it mean to have integrity? How can we better do what we say we will do as appraisers?
Sometimes we don't know what we don't know. For appraisers who do work for Appraisal Management Companies (AMCs), it is important to understand what their role really is. John Dingeman, Chief Appraiser at Landmark (www.landmarknetwork.com) joins us to explain. John was an independent fee appraiser before he worked for an AMC and helps answer the hard questions.
Sometimes it is easy to slip into a mode where all we think about is lender work. Well, we are valuation professionals and there is a whole world of other products out there that we can (and should) be doing.
Episode 089 Carrying a Firearm on Appraisal Inspections generated more traffic than any other episode. There was a also a lot of buzz online about that topic. The biggest criticism surrounded whether or not an appraiser had the right to carry a firearm in another person's house without permission. It is an interesting question. Chris was kind enough to join us and give his perspective.
You have done the inspection. You know there are items that need to be repaired? Do you tell the borrower at the time of the inspection, or wait till the lender calls for it?
What is the SRA designation from AI? What does it take to get your SRA? Is it worth it? You might be surprised when you hear from Woody how it has changed his financial situation.
Our job is so fun. We often get asked the craziest things. How do you respond when someone asks you a stupid question?
Mark is an interesting character. Find out what happens when he walked past the "No Trespassing" sign to get a comp picture.
The Tidewater Initiative is a VA-specific program that Dustin believes should be considered and adopted by other clients.
Dave is a Certified General, but gets most of his work through the residential side. Have you ever been charged by a herd of cattle while doing an inspection? Dave has.
Ashley Hammond of the Appraisal Buzz joins us to share some exciting news about the 2016 Valuation Expo! In addition to her surprise, Dustin will be broadcasting the podcast from the vendor floor and there is a full, 20% OFF discount if you use "Coach" at checkout. You can reach her at 443-944-0897
or email ashley@allterragroup.com
Don't you just hate those mass emails that go out to appraisers and the first one to grab it gets the order? Well, like them or not, they are a reality. How to you play in that sandbox? Should you play in that sandbox. Dustin has a few ideas.
Ernie is the epitome of "Chicago Southside" and is here to tell us what it is like to be an appraiser who splits his time between commercial and residential. You will love the story he tells about Bachelor's Grove Cemetery. Here is the link if you want to know more about this haunted place:
Bachelor's Grove
What is appraising like outside the United States? What about appraising in a third world country like Belize? Dustin recently took a "research" trip to Belize to find out. Spoiler Alert: It is much different than appraising in the US.
Where is this profession headed? What are the barriers to entry doing for the future of appraising? David Brauner, Publisher of WorkingRE Magazine, joins us with a survey taken by over 3,500 appraisers across the country to help answer these questions. Some of the answers may surprise you. You can get the survey in the link below and it is not too late to participate and make sure your voice is heard.
We all have busy schedules. Most of the time, Dustin is not near home or the office when it comes to lunchtime. So, what are some healthy choices for fast food for appraisers?
What is it like to be both a home inspector and an appraiser. Lanny balances both, but it is is tricky.
We often take the little things for granted. If you are striving for better efficiencies, planning ahead for bad weather is an important part of the process. What do you do when it is raining outside?
Joe and I are longtime friends. Joe will tell you his story and why he loves technology, maybe even more than Dustin.
Many appraisers want to expand, but they do not have the physical space to do so. Can you really hire, train, and manage appraisal help virtually?
Ann joins us again discussing her article in the recent Appraisal Today on Big Data. We all know that Big Data is here to stay, but Ann tells us why appraiser data is the best kind of data.
We have opened a second Appraiser Mastermind in Chicago! It is almost full (as is our Salt Lake Team), but there is another possible option right now in either Los Angeles or Las Vegas. Listen in to find out what the Dream Team is and why you might want to consider securing your seat.
Josh is back and he addresses how regression tools can help, but makes it clear they are not the end all/be all of adjustment support. Listen in as he describes how regression can be a great tool and it does not have to take a lot of time. Two links for items discussed in the podcast.
Webinar on Regression
Market Machine Tool
There were many comments following this recent blog article:
Appraisal Fees Do Not Tell the Whole Story
Bill was particularly outspoken. I think he had some thought-provoking ideas, but I am not sure the whole story was explored. Here is my attempt to address some of the issues.
They say there is a shortage of appraisers in Denver, but we sure have interviewed a lot of appraisers from there lately. Jeff spends a lot of time doing VA stuff and you will love his scary story.
Last week, Dustin shared his experience with joining a local gym. This week, he reveals the gym he joined (hint, it is alluded to in the title) and why you might want to consider it as well. It seems like the perfect gym for appraisers.
We use the term all the time, but do we stop to think about what it means? A sale is not a comp. How often do agents and clients use the term? Perhaps we need to be more careful as to how we use it.
I have never been what others would refer to as a "fitness guy." In fact, I a pretty lazy and not very careful about my eating habits. However, I recently discovered a great surprise when I joined a gym and started to work out.
What does an appraiser in the training process have to say about the appraisal profession. Join us as Dustin interviews Mike Taylor from Austin, TX.
What do you do when you pull up to the comp and there are people in the front yard? Do you take the picture? Are you required to do so? What does FHA say about it?
I try to see the glass half-full most of the time. That is not always easy. Recently, I had an experience with my neighbor that reminded me that we, as appraisers, still have it pretty darn good.
Issac Peck, Editor of Working RE Magazine, joins us to discuss his recent article:
The Decline of Appraisers
This is a short, informative article that really nails down the problem facing the future population of appraisers and (more importantly) what we can do about it. In the article, Issac gives a call to action. Here is the contact information you will need to participate:
Appraisers are encouraged to submit their (concise and considered) comments to the AQB before the March 31, 2016 deadline: Email: aqbcomments@appraisalfoundation.org or mail to: Appraiser Qualifications Board, The Appraisal Foundation, 1155 15th Street, NW, Suite 1111, Washington, DC 20005.
As appraisers, we often defer to other professionals (home inspectors, mold experts, engineers, etc) to pass off questionable items. When it comes time to do the final, do we reinspect? Can we trust the other professional's opinion?
Meet Ken; a new appraiser following in his father's footsteps, but not really. Ken is a forward-thinking appraiser you will not want to miss.
A question was recently posed by Joan Trice regarding who is responsible for making sure the appraiser is paid Customary and Reasonable fees. Is it the client? Is it the appraiser themselves? Let's explore it.
Dave Towne (dtowne@fidalgo.net) is back to let us know about a little known provision in TRID which REQUIRES an estimate of value from the borrower before the appraisal process takes place. This could lead to some interesting situations.
What is the proper way to go about hiring employees and contractors to help in an appraisal office? Can you hire a Tier III person out of the box? It is important to not only get the right people on the bus (and the wrong people off the bus), but to put them in the right seats.
Can you believe the Appraiser Coach Podcast has been a thing for a year now? To celebrate, the tables are turned and Dustin is interviewed for a change. Find out more about what makes Dustin Harris tick and hear some funny stories you have never heard before. Special thanks to Matt Frentheway for being our guest host for this episode.
It comes up once in a while among appraisers; which vehicle is the best one for an appraiser? Since we spend a lot of time in our cars, it is an important consideration. Also in this episode; to lease or to buy?
Seems like many of our willing appraisers are coming out of Florida. Brian has only been a business owner 3 days when this was recorded and he is on fire!
We spend a lot of time doing nothing. What are you doing to improve your life, relationships, and business as you travel down the road? Here are a few ideas. Podcasts mentioned on this episode are as follows:
This American Life
Stuff You Should Know
Freakonomics
Lore
Criminal
Cracked
You are Not So Smart
Radio West
Sexy Marriage Radio
Radio Lab
Serial
What are your favorites?
There has been a lot of talk in the national media lately about guns. Today, we have two appraisers on the program who both choose to carry a firearm on appraisal inspections for personal protection. Mike and Lisa join us to discuss why they choose to protect themselves by carrying a concealed weapon.
For all the talk Dustin gives about the importance of technology and going paperless, learn why he just cannot give up his Post-it Notes (and maybe you hold the key to helping him break this nasty habit).
What is the difference between a regular assumption and an extraordinary assumption? Did you know Fannie Mae does not allow EAs? Bob Keith takes us through the world of what can and cannot be assumed without marking that little box at the bottom of page 2.
Of all the things the Appraiser Coach teaches, the Law of Delegation is the most critical, yet also the most challenging for appraisers to embrace. Off-Shouldering (allowing others to do stuff for you so you can do other stuff) is the biggest key to business growth.
What is it like to be both an appraiser and a FEMA disaster inspector? Ever been hit on by a swinger? Welcome to Johanna's world.
Why does Dustin post his actual tax returns on the website? Sometimes there is a bit of confusion as to what they mean. Dustin tries to clear all of that up today.
TRID has been in place since Oct 3, 2015. How is it playing out in the appraisal world? Woody is here to explain what is going on.
For several years, Dustin has not set New Year's Resolutions precisely because they statistically do not work. Here is a better way.
You probably hate the MC Addendum, but do you dislike it as much as Dave? Listen in as we discuss the common mistakes appraisers are making with the MC Addendum. Our discussions centers around this WorkingRE article:
http://www.workingre.com/incorrect-reporting-of-sales-listing-data-in-appraisal-reports/
If you want to join Dave's email group, just drop him note at dtowne@fidalgo.net
Merry Christmas to all. Remember to take some time to be with your families and loved ones during this season.
Jacob began appraising with his Father in Law many years ago and together they have a booming business in Northern California. Wait till you hear about the most disturbing thing that has ever happened to him as an appraiser.
"Back in my day...." How many of you remember the days of 35 mm cameras and no MLS? Take a walk back in time with an appraiser.
It is a common problem among appraisers; burnout. We all get depressed and down in the dumps sometimes. Ann is here to help us cheer up a bit with some great advice on how to look at your business and remain hopeful.
What if an appraiser spends an entire career building up a successful appraisal business only to get disabled and be unable to fill the role of the inspector? Does the ADA allow such an appraiser to hire another person to inspect vicariously?
Ernie Durbin in about as expert in valuation as anyone. Today, he talks to us about Alternative Valuation Products (desktops and other such work products). These are becoming more and more prominent. Should more appraisers be considering these types of services? Here are the articles Ernie mentions:
https://appraisalfoundation.sharefile.com/share#/view/sf61dc8e04054957a
Stephanie Coleman's article is attached.
One of the mistakes many appraisers make is bidding an appraisal based on the job as a unit rather than the time and effort that might go into it. Strangely, we are one of the few professions that look at our work that way. Instead, we should judge what we do based on a per hour basis. But, how do you properly bid a job to know you are well compensated before you even begin. There is a proven trick we can utilize.
I get asked frequently how a one-person appraisal office takes it up a notch and brings on employees. It is a process with a lot on the line. Listen in as Dustin gives a few helpful tips on how to do it right. For more, in-depth information on how to hire right, consider the Go Create Some Value Workshop: https://theappraisercoach.com/workshop/
Another appraiser stories with a pharmacist turned appraiser. This guy has been doing this a long time. Take a listen to some great wisdom from an experienced appraiser.
Is a full email inbox driving you crazy? Dustin shares a few tips and trick on how to clear it out and get your piece of mind back again.
Can you be successful without a college degree? Brianne tells us a little bit about how she made it work and shares some unique things about appraising in a very rural market.
Human beings (including appraisers) are constantly living between two extremes. Our shortcomings often come when we try to 'close the gap' prematurely. Sometimes, life between the extremes is where the growth takes place.
Another in our Appraiser Stories series. Dave Morris is an appraiser and surfer-dude from San Diego. Listen as he tells about the time he was inspecting a house and the cops showed up.
I was recently asked by a fellow-appraiser if I actually did the things I suggest to others. It is a great question. The HONEST answer is in this episode.
Sometimes we put the cart before the horse when it comes to hiring. Are you hiring to further your business model or to accomodate a certain individual. Dustin gives an analogy to show when we should hire and when we should hold off.
Just in time for Halloween, Jason tells of the spookiest appraisal inspection I think I have ever heard of. Buckle in. Turn down the lights, and enjoy Jason's Romantic Halloween Adventure!
Your job as an appraiser and/or a business owner is not to make other's problems go away. However, a little empathy and validation can go a long way to make things better when we are faced with challenges.
Mike is a forward-thinking appraiser with some ideas about Customary and Reasonable. Perhaps we need to retire the word "Customary" and just go with "Reasonable." Further, he has written about how to determine Reasonable in a way that is... well... pretty reasonable.
http://appraisersblogs.com/appraisal/free-enterprise-an-appraisal-myth/
http://mfford.com/html/c___r_fees.htm
What is the best ladder to use on FHA or VA appraisal attic inspections? I think it might be this one:
http://www.amazon.com/Xtend-Climb-770P-Telescoping-12-5-Foot/dp/B000JIL0WU/ref=sr_1_2?ie=UTF8&qid=1444776640&sr=8-2&keywords=xtend+and+climb+ladder
Ever wonder what it would be like to be a staff appraiser? Rob Bodkin has been both a fee appraiser and a staff appraiser. Find out why he likes the later more.
When you leave for several days, what happens to your appraisal office? Does it fall apart? Do you lose revenue? What if your office did not miss a beat when its key player was gone?
How does an appraiser get into real estate with no background? Furthermore, how do you grow up in Upstate New York and end up in S. Florida?
Do you really need to spend more money to get a Disto or will a Bosch (or other brand) laser work? I DO have an opinion on this one.
Jeff Dickstein, Chief Compliance Officer at Protek, is here to further dive into TRID and what it means from an lender and AMC perspective. This is a must listen to episode.
Robert recently asked me how I carry my Disto laser and my tablet together. Here is your answer, Robert:
Are you ready for October 3, 2015? That is when TRID hits the financial markets and the way we charge for appraisals will change. Isaac Peck from WorkingRE Magazine breaks it all down for us.
http://www.workingre.com/trid-whats-it-mean-for-appraisers/
Are you working constantly? Do you have evenings and weekends free to spend with family and rejuvinate your soul? Maybe it is time to think about divorce. No, not from your spouse; from your work.
How do you communicate with other appraisers? Maybe a better question is; DO you communicate with other appraisers? How about your clients? Ann talks to us about why communicatin is key and how to go about doing it right.
It may not be the most exciting topic in the whole world, but it is a question Dustin gets a lot; what kind of phone system should I be using.
Are you as fed up with background checks as the rest of us? Joan helps dispel some of the myths around background checks and helps us wade through the redtape.
Why did you get into appraising? Are you still in it for the same reason or has it lost its luster? Time to reevaluate things. This is a great career with a lot of freedom. Find out why Dustin defines "wealth" as the ability to do what you want when you want. Learn to love your job again.
Many appraisers want to go mobile, but do not want to buy a tablet. A majority of appraisers now own and use smartphones though. Can a smartphone effectively be used for appraisal inspections or is the screen size just too small? Find out in this episode.
Mortgage work is always up and down. We have had a pretty good run the past few years. It is not a matter of IF however, it is a matter of WHEN that ride will take a downturn. Are you ready? What can you do now to prepare for what is inevitable? Ann O'Rourke is back with some great tips. In the second half, Dustin will share some valuable ideas as to how to build a "relationship" with AMCs.
Geographical competency. Does it exist? What is it? Are we going the wrong direction with it's implementation?
The Appraisal Summit and Expo is coming up in Las Vegas in November. Whether you have been before or not, listen while George Harrison explains what it is and why you should be there.
Isaac Peck at WorkingRE broke a story this week concerning CoasterVMS and the State of Virginia. As it turns out, Coaster is suing the Virginia State Board to force an acceptance of their AMC charter. We explore it here.
I get tons of questions from appraisers across the nation who listen to this podcast. Today, I take some time to answer some of them.
A quesiton I get often is whether to pull comps before the inspection or after. It is a good question. I think it depends. Let's explore it.
Ryan Lundquist is the top appraiser-expert on Social Media in the country. Listen is as he tells why he does it and gives hints on how you can do it as well.
Ryan Lundquist is a certified appraiser and focuses on residential appraisals in the Sacramento area. His clients include home owners, real estate agents, governmental agencies, attorneys, and lenders. Ryan runs the SacramentoAppraisal Blog, which is a top-ranking appraisal blog in the United States. He has written over 1000 articles to help illustrate what is happening in the market as well as offer insight into how appraisers think. Ryan has been quoted in local and national publications, and he is the Vice-Chair of the Housing Opportunity Committee with the Sacramento Association of Realtors, and is a board member of the Real Estate Appraisers Association of Sacramento. Ryan also won the Affiliate of the Year award in 2014 from the Sacramento Association of Realtors.
In the epidsode, Ryan refers to this resource:
Blog content idea sheet:
http://sacramentoappraisalblog.com/2014/07/03/tips-for-effective-blogging-for-business/
As appraisers, we spend a lot of time in self-imposed solitary confinement. We really should consider getting out to classes and conferences to rub shoulders with other appraisers.
This is no longer your grandfather's (or even your father's) appraisal profession. If you want to be viable for the long term, you need to market yourself and one of the best ways to do that is through the digital world. Listen in as Michael Hobbs, SRA, shows you how.
COD used to be all the rage, but it is not done very often anymore. Why? Dustin received a COD order the other day and learned a few things about COD that might surprise you.
Another edition of Appraiser Stories where you get to know more about your appraiser peers.
Wanna know the new HUD changes without attending a class? Then, don't listen to this podcast because I am not going to give them all to you. Not taking on that liability. Nope. I will tell you my opinion of the new changes and tell you what I see as being the big ones though.
Roy Meyer is an expert appraiser, but 99% of his business is non-lender. Consequently, he has more flexibility than the average appraiser. Listen in while Roy tells you how he does it and then visit http://www.appraiserinsider.com/ for more information.
Are you seeing a creeping trend among AMCs now requiring 3 active listings on every appraisal? What are you going to do about that? Let me offer a suggestion.
I am often asked about the Appraiser Coach Dream Team Mastermind that I host every three months in Salt Lake City. If you are interested in knowing what it is and why every forward-thinking appraiser should consider it, listen to this episode and then go here:
https://theappraisercoach.com/dream-team/
Another edition of Appraiser Stories where you get to know more about your appraiser peers.
Just a quick shout out to all of my appraiser friends who are located in the United States. Hoping you and yours a very happy Independence Day!
Red Sky AMC is now allowing trainees to inspect without a supervisor. Find out why this is a really big deal. More talk on Customary and Reasonable fees, and why bragging on Facebook about the celebrity's home you just appraised may not be such a great idea with Ann O'Rouke.
Though Anow.com is an advertiser on the podcast, this minisode was not solicited. I am so impressed by what this software can do for an appraisal office that I wanted to tell you, the listeners, more.
Many appraisers believe that in order to follow the rules and regulations of our day, that we are sometimes required to be rude to our customers and clients. Well, there is a way to be both kind and courageous at the same time.
Many of you have heard that the state of Lousianna recently came after Coaster VMS for not paying C&R fees to appraisers. In this episode, Isaac Peck, Assoicate Editor at WorkingRE magazine, explains what really happened, but more importantly what it means to you and me moving forward.
What is the Fourth Approach to Value? Does it work? You might be surprised to know that Dustin is a huge fan of this, somewhat obscure, approach to valuing real estate.
Today we are joined by an appraiser out of Colorado who understands regression and statistical analysis. If you have been wondering about this type of thing, Josh was wonderful to listen to and learn from.
Sometimes we are our own worse enemies. As appraisers, we are shooting ourselves in the foot if we continue to run down our peers. It is time to put away the weapons and pull out the olive branches.
In our second episode of Appraiser Stories, we talk to Mark Buhler, a Certified Residential Appraiser in California. He has been at this a few years (since the 80's) and has a few stories to tell.
Have you ever wanted to hire a virtual assistant, but do not even know where to begin? In this minisode, you will learn how to do it and avoid common mistakes.
This week, Dustin shares one of his biggest principles of prosperity; working ON your business rather than always working IN your business. It is one of those activities that has polvaulted his success as a real estate appraiser. Join him and learn more about OINII.
Jim Morrison joins us to give some sneak peaks into the upcoming Valuation Expo in Baltimore, MD on June 29 - July 1. Vendors. Speakers. Networking. Fun. Food. Continuing Ed. For a limited time, Jim is offering a discount to the Appraiser Coach Podcast listeners of 15% off! Go to https://www.valuationexpo.com/ and use coupon code Podcast at checkout.
Dave Towne joins me in a lively discussion around C&R Fees. What do we need to do to get the amount we are worth?
Ann O'Rourke from Appraisal Today joins us once again to get us all caught up on the latest appraiser news. This week, we talk about:
- LenderVend's request for workfiles
- Collateral Underwriter
- Arizona getting rid of their appraisal board
- The Hot Market... will it last?
- Customary and Reasonable Fees
- and more
John Dingman, Chief Appraiser at AppraisalTek, is with us for a second week. If you missed last week's episode, you may want to catch it first before listening to this one. John was good enough to come on for a second week and answer your questions about AMCs.
Have you ever wanted to talk bluntly with a Chief Appraiser at an AMC? Dustin did and here it is. Thanks to John Dingman and AppraisalTek for allowing this to take place.
I see this question quite often from appraisers. Can you use the subject itself as a comparable sale and put it in the grid? Today we tackle that question and not only come up with an answer philosophically, but we also have the answer as to how Fannie Mae feels about it. Welcome to our first ever Appraiser Coach Podcast Minisode.
Out first in a new series called "Appraiser Stories." Get to know appraisers across the country. Why did they get into this crazy profession? How they work and a little bit about their personal life. Welcome our first volunteer; Matt Frentheway of Utah.
Appraisers are sometimes fearful of moving to a mobile format because of the recordkeeping rule. What happens to your work file when you switch to mobile appraising? In this episode, we tackle that question and many others surrounding the switch to mobile appraising or going paperless.
It is something appraisers fear, but do we understand? Blacklisting; or being put on a lender's Do Not Use list. In this episode, we tackle your questions on what Blacklisting is, why it happens, how to avoid it, and what to do once it happens to you.
There are currently many appraisers exiting the profession and the vacuum is not being filled with new trainees? Why? It is not for lack of appraisers wanting to enter the profession, but is it economically feasible to hire an underling in the current regulatory environment? In this episode, we talk to 'Brian,' who wants to be an appraiser, but is having a hard time getting the hours necessary to obtain his licence. If you either want to become an appraiser or are an appraiser and would like to open the door to training, this episode is for you!
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Appraisers have lots of questions about errors and omission insurance. Rightfully so. It can be a confusing subject. Does it matter which company you go with? When should you file a claim? Will your premiums rise if you do file a claim? What kind of service can you expect to have if you need defense? David Brauner of OREP Insurance is here to answer all of these questions.
As humans, we spend a lot of time doing nothing. We are not immune as real estate appraisers. A big part of efficiency is to make use of that down time such as the time we spend in the car. Have you ever considered hiring a driver to take the wheel so you can sit in the passenger seat and get more work done? Dustin has and tells you all about how to do it in this episode.
Theyare all over the country. a la mode Roadshows. Have you been? Are you planning to go? What are they all about? Paul Stansberry is a man of many miles and is here to tell us all about the history, present situation, and future of the a la mode roadhshows. Did you know, they are also approved for CE in many states as well? http://workshops.alamode.com/
In this episode, Dustin attempts to answer the question "How are you able to do so many more appraisals than your peers without cutting the quality of your appraisal work?" For the Workshop referenced several times in this episode, click this link https://theappraisercoach.com/workshop/
Collateral Underwriting (CU) is upon us. Did it hit us the way we all feared it would? Ann O-Rourke joins me to talk it over. Is it possible the CU is actually making us better appraisers?
If you are going to listen to this podcast, you probably ought to know a bit about the host, Dustin Harris. In this episode, Dustin tells a bit about his background, what made him successful as a real estate appraiser, and why he is not teaching principles to other appraisers.
Welcome to the Appraiser Coach Podcast. Dustin Harris, a successful appraiser of 20 years talks about why he has chosen this format to get the word out to appraisers on how to run a successful appraisal business.