John Roberts, Shop Foreman at Metro Toyota, didn’t plan to be on the podcast—but his insights were too good not to share. In this episode, John breaks down the powerful difference between training and mentoring, shares how he builds confidence in his team, and explains why becoming a top-tier technician takes more than just skill—it takes the right mindset.

Check out the full video version of the podcast on YouTube!

About the Episode

• Host: Jay Goninen, WrenchWay, jayg@wrenchway.com
• Guest: John Roberts, Metro Toyota, jroberts@metro-toyota.com
• Sponsor: Jasper Engines & Transmissions

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• For Technicians & Students: wrenchway.com/solutions/technicians/
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• For Instructors: wrenchway.com/solutions/schools/

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