Are your clients afraid of the Coronavirus and what it might do to their health and their wealth?

This episode of Conversations About Conversations is for client-facing professionals in the financial services industry who are currently dealing with fearful clients.

The content includes the specific advice I provide to the individuals I coach and mentor—how to handle an emotional conversation using a conversation structure.

After 25 years in the financial services industry, I know that these are the conversations that make a major difference. They are essential to retaining clients and demonstrating your worth.

Handling your conversations in a professional and expert fashion gives you the greatest likelihood of attaining optimal results. Winging it doesn’t work. Having and executing a plan does.

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CONTACT ivan@conversations.biz

Conversations About Conversations – Episode 118

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