After going through a painful install, sometimes what users need most is to witness a successful implementation, says CIO Robin Lang, who talks about how her team helped build trust.

Source: Q&A with CIO Robin Lang, Part 1: “Change Management Is a Tough Business.” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.