Role of case managers in pop health

ACO pioneer — “We built a lot of history and protocol and function in this area.”

90/10 rule

Creating a “hub” for best practices

Life as a “recovering programmer”

Fostering innovation — “That’s my dessert.”

Source: Keith Jennings, CIO, Massachusetts General Hospital & Physicians Organization, Chapter 2 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.