About Hawaii Pacific
HPH’s 7-year Epic journey — “It was a lot of consolidation work.”
From a $32 million to $57 million price tag
Reducing bad debt — “We knew there was a lot of opportunity”
Communication, trust & transparency
Lingering legacy systems
Cleaning out A/R “is like draining a swamp”
Source: Steve Robertson, EVP & CIO, Hawaii Pacific Health, Chapter 1 on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.