Ben Dreyer is the Strategy, Sustainability, and Operations Director at Boden. The fashion brand Boden was founded in 1991, and Ben’s been there since 1998! Selling globally they now do £350 million a year.

With 10% of the world’s carbon footprint coming from clothing, Boden has taken huge steps to become carbon neutral on Scope 1 and 2 – a term he explains in the episode.

We also discuss

  • the power of building a system for Recommend a Friend, which has contributed to 25% of their customers,
  • how their biggest eCommerce market is in the USA,
  • and how Ben operates by keeping things simple.

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