Welcome to my brand new podcast series called “Customer Success Conversations with Rick Adams”. In fact this is not a brand new series at all as this is something like the 37th or 38th podcast I have recorded.These podcasts are recordings of my conversations with a wide range of different experts and thought leaders from within the Customer Success community and occasionally with other experts from outside the profession but who have expertise and opinions that are very worthwhile listening to if you are a Customer Success professional yourself.Generally speaking, each podcast is with a single guest and is on a single topic that relates to that guest’s particular knowledge or experience. Interviews over 45 minutes get divided into small and more manageable parts for easy consumption.I’ve never failed to enjoy myself when recording these great conversations with some of the leading experts in our field. I hope you enjoy listening to them just as much!
Jonathan Corrie
'nuffsaid
SaltWire Network
Joe Newton
Jason Whitehead & Jason Noble
Rocketlane
Planhat & Anika Zubair
Productboard
Customer Show
The Jasons Take On...
MetaCX
Nancy Nyarko
Institute Of Customer Experience Management (Ecole hôtelière de Lausanne)
Gainsight / StudioPod Media
Bill Lang
Flatfile
Daniel Cattini and Alex Truman
Jeannie Walters, CCXP
Jeannie Walters, CCXP
Abhijeet Khadilkar
None
Valuize
Totango
Matthew Wong
Marija S.Pilley
Tacey Atkinson
CELab
Awad Makkawi
Gainsight
Pepi Katsarov
Customer Success Podcast
Josh Schachter - UpdateAI
Inbenta
Bill Cushard
Strikedeck & Kristen Hayer
Osudio
csmsecrets
Gain Grow Retain
Adam and Jeannie
Adam Joseph
TELUS International
Alterna CX
SmartKarrot
Adrian Brady-Cesana
Zoomin Software
Adrian Gahlot & Daxesh Kandpal
Aly Mahan
Gustav Kotkas, Qminder
LaunchPod Media
Lisa Arthur
LiveAgent Helpdesk
Betsy Westhafer and Tony Bodoh
Limousine Service
Irit Eizips & CSM Practice
ThinkThru, Inc.
Ankit Aggarwal
Anne Miner
Paul Linnell
Jeffrey R Kushmerek
Jackie Golden
David Reid
Erik Pfannmöller
Lynn Hunsaker
Customeruplift.com
None
Break The Cycle
Kayako
Daniel Nathan
beyondtheacquisition
Paul Hagen, Mike Manfredo
TeamSupport Marketing
Matt Myszkowski
Joey Coleman and Dan Gingiss
Yigit Zorlu
Shep Hyken & C-Suite Radio
RateIt
Technology & Services Industry Association
Support Secrets
None
Daniel Bausor
Gavin Scott
Areneva
Dr. Joseph A. Michelli
Verloop.io
Mark Slatin
Kaimon
Plantt
Inspiring Future Leaders
Stacy Sherman, DoingCXRight
Tracey Finlay
Julia Ahlfeldt, Certified Customer Experience Professional
Claude Flynn
James Buscaglio
Allen Shock
Johan Nilsson & Lincoln Murphy
Thomas Connery
SentiSum
3Seven Consulting
Anthonia Oshiotse
Klaus