We ask the smartest people working in B2B for their secrets on how to become trusted advisors to the customers their companies can't afford to lose. About the Strategic Account Management Association (SAMA) Founded in 1964, SAMA is the largest community of practice dedicated to the advancement of the strategic account management (SAM) profession. Our community is comprised of the world's foremost companies and most innovative thought leaders in the arenas of strategic customer relationship management. We help you become essential to your customer. Learn more: www.strategicaccounts.org
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Bill Cushard
MetaCX
Technology & Services Industry Association
Josh Schachter - UpdateAI
Devin Smith
Pamela Herrmann
SurveySparrow
Betsy Westhafer and Tony Bodoh
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BombBomb
InflowCX
SAASCOLLECTIVE
Adrian Brady-Cesana
Lisa Terry and Tara Wingo
Matt Lyles
CustomerGauge
Bill Staikos
Marc Bernstein
LexisClick
Caspian Studios
Yigit Zorlu
Tony Johnson
Gain Grow Retain
'nuffsaid
Tema Frank
Statflo
IBGR onAir Talent James W Bryant
Tiffany Rouge
Michael Mateer
Adam Egger
Valuize
Nour Boustani
ERCBPO
Adam Joseph
SophieHedestad
Mark Slatin | The Agile Brand
Engati
Jonathan Corrie
Sestek
Rocketlane
John Osarenren
Christine Crandell
Mia Paulus
Institute for Business Success
John Dijulius
Eric A. Michrowski
Sultan Semlali
Jonathan Shroyer
Jeannie Walters, CCXP
Jeannie Walters, CCXP
David
Supriya Sharma
Jane Gardner
CX of M Radio
Isabel Ruiz
Daniel Cattini and Alex Truman
Connecting The Dots
James Buscaglio
Be Customer Led
PayEvo
csmsecrets
Nextiva
beyondtheacquisition
Benjamin DelGrosso
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Jeff Marcoux
HGS Digital
Michel Falcon
Adrian Swinscoe
TWO MEN AND A TRUCK®
Eric Berridge + Erin Acevedo
KPMG International
Melina Emans
Simplesat
The CX POD - Europe
Conversation 🇺🇸
RateIt
Michelle Pascoe
PNC Bank
SaltWire Network
Business Development Resources (BDR)
Rich Allen
Terry Begue
Flatfile
Rich Allen
Richie
Opeyemi Abe
Sabio
Nate Brown
Denyse Drummond-Dunn
Blue Ocean Contact Centers
Quinn Byrne Coaching
Seth Adler
Jeffrey R Kushmerek
Productboard
Jessica Voss
Michael Virardi